Boch Hyundai Boch Chevrolet

THE SERVICE NEVER STOPS AT BOCH HYUNDAI!

PARTS LINE: 781-762-9210

VISIT US:

TOLL FREE: 800-559-9210

E-MAIL: bchwholesale@ boch.com

391 Boston Providence Hwy Route 1, The Automile Norwood, MA 02062

KNOWLEDGEABLE STAFF AND GENUINE GM PARTS!

PARTS LINE: 781-762-9210

TOLL FREE: 800-559-9210

VISIT US: 381 Boston Providence Hwy Route 1, The Automile Norwood, MA 02062

E-MAIL: bchwholesale@ boch.com

[LEGAL] PERSPECTIVE

continued from pg. 38 be following those procedures. By doing your due diligence and determining what the manufacturer is recommending, you also are arming yourself with the information needed to negotiate with the insurer paying for the repair and with your customer if necessary.

Conclusion

As a professional collision damage repairer, it is imperative that you know what certain terms of art used in the industry actually mean. Do not bend to insurer pressure to use an inferior part that is not truly LKQ, or to vary from OEM-recommended repair procedures. Protect your customer and yourself. Know what “like kind and quality” and “OEM-recommended procedures” legally mean in your industry. Then follow the law, not the whim of some insurance appraiser who is valuing claims costs savings over insurer contractual obligations and over their insured’s – your customer’s – safety. And always keep in mind that the insurance appraiser with whom you are dealing with is neither a collision damage repairer nor one of the OEM engineers who designed your customer’s car.

EXECUTIVE DIRECTOR'S MESSAGE

continued from pg. 8 the consumers become more aware of who is really looking out for their best interests in the collision repair process. Sadly, their customers will learn the hard way, and hopefully not tragically, why it costs more for safe quality repairs. Shops who do not charge for and perform proper repairs open themselves up for lawsuits and may find themselves without insurance protection because they did NOT understand “avoidable liability.”

If you are unaware of these issues such as “avoidable liability,” you are ill-prepared to be fixing any vehicle, especially today’s highly technologically advanced vehicles. If you intend to continue to be in the collision repair industry and be successful, you must change your mindset now. If you are not supporting the only association educating consumers and collision repairers alike as a member of AASP/MA, NOW is the time to make a change and take a huge step in the right direction. Consider becoming a member of the “ALLIANCE,” and join the growing number of shops learning how to be fairly and properly compensated for the vital work and services we provide. Learn why, as a member of the “ALLIANCE,” you are NOT “the only one”!

If you want to learn more, check out aaspma.org or call me to learn more about the “ALLIANCE” and about how you could win a year’s free subscription to National AutoBody Research’s Billable Genie, a $1,200 value. If you are wondering what Billable Genie is, you need the “ALLIANCE” more than you know!