[VENDOR AFFINITY PROGRAM] MEMBER SPOTLIGHT
by Alana Bonillo
Excellent service from an experienced team is what body shop customers get from Grieco Toyota. The East Providence, RI Toyota dealership is part of the Grieco Automotive Group, which has been around for more than 40 years with multiple dealerships all across the country serving Acura, BMW, Chevrolet, Ford, Honda, Hyundai, Mazda and Mercedes in addition to Toyota. Grieco Toyota Parts Manager Jason Peloquin got his start at the Johnston, RI-based Grieco Honda about 15 years ago. A little more than five years ago, the company acquired what is now Grieco Toyota, and Peloquin moved to the East Providence store to serve as parts manager.
owners, many long-term employees stayed on board. “Some of the guys have been with Toyota for 20 years or more; some for 40. We are proud of the longevity of our employees and that our customers will always get the correct part the first time.” Grieco Toyota makes it a priority to always look out for its customers by offering them cost-saving options via programs like OPS, Auto PartsBridge, RepairLink and CollisionLink. Peloquin’s team includes six counter persons, an outside sales rep, an inside sales rep and an assistant. They have a large inventory with five trucks on the road each making multiple deliveries daily. A hands-on manager, Peloquin assists in all roles when needed. The department strives to ensure that parts are delivered to shops in a
“We are all about service,” Peloquin states. “We strive to make sure we give the best customer service and the best pricing we can provide. That keeps everybody happy.” The dealership is now growing its New England footprint, as Peloquin says it started branching out into neighboring Massachusetts and Connecticut. Its proximity to the border of Massachusetts made sense, and the dealer looks forward to bringing its quality service and experience to the body shop community in the Commonwealth. Peloquin has 27 years working in the automotive field. He started right out of school as a driver and worked his way up to manager. His experience eventually led to his career at Grieco. He is part of a strong team of people who have been working with Toyota for decades. When Grieco purchased the dealership from its former
reasonable amount of time and always at a good price. When the dealership started exploring the Massachusetts territory, Peloquin learned about AASP/MA by interacting with member shops. Soon after, the easy decision was made to participate with the association, and Grieco Toyota joined AASP/MA’s Vendor Affinity Program at the Platinum level. The team was also excited to be a part of the association’s Annual Golf Outing, which was held at the Heritage Country Club last month. “We believe supporting the association is a really good move. Helping body shops also helps us out. Working together can really help make things happen.”
20 October 2021
New England Automotive Report
PROTECTING CONSUMERS AND THE COLLISION INDUSTRY
MASSACHUSETTS
