THE OFFICIAL PUBLICATION OF THE ALLIANCE OF AUTOMOTIVE SERVICE PROVIDERS/NEW JERSEY (www.AASPNJ.org) AND THE AUTOMOTIVE RECYCLERS ASSOCIATION OF NEW JERSEY (www.ARANJ.org)
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P.O. Box 734 Neptune, NJ 07753 EXECUTIVE DIRECTOR Charles Bryant 732-922-8909 / setlit4u@msn.com 2017 - 2019 OFFICERS PRESIDENT Jerry McNee, Ultimate Collision Repair, Inc. 732-494-1900 / ultimatecollision@att.net COLLISION CHAIRMAN Dennis Cataldo, Jr., D&M Auto Body 732-251-4313 / jr@dandmautobody.com MECHANICAL CHAIRMAN Keith Krehel, Krehel Automotive Repair, Inc. 973-546-2828 / krehelauto@aol.com TREASURER Tom Elder, Compact Kars, Inc. 609-259-6373 / compactkars@aol.com SECRETARY Thomas Greco, Thomas Greco Publishing, Inc. 973-667-6922 / thomas@grecopublishing.com BOARD John Craggan, Ultimate Collision Repair, Inc. 732-494-1900 / jcraggan@ultcollision.com Gary Gardella, Jr., County Line Auto Body 732-363-5904 / countylineautobody@gmail.com Dave Laganella, Peters Body and Fender 201-337-1200 / petersbandf@gmail.com Sam Mikhail, Prestige Auto Body 908-789-2020 / mikhail@goldcar.com Ted Rainer, Ocean Bay Auto Body 732-899-7900 / ted@oceanbayautobody.com Anthony Trama, Bloomfield Auto Body 973-748-2608 / anthony@bloomfieldautobody.com BOARD ALLIED Joe Amato, The Amato Agency 732-530-6740 / joesr@amatoagency.com Dave Gruskos, Reliable Automotive Equipment 732-495-7900 / dave@rae1.com Mike Kaufmann, Advantage Dealer Services 973-332-7014 / mkaufmann@advantageds.com PAST PRESIDENT ATTENDING Jeff McDowell, Leslie’s Auto Body 732-738-1948 / chacki@aol.com
PUBLISHER Thomas Greco / thomas@grecopublishing.com SALES DIRECTOR Alicia Figurelli / alicia@grecopublishing.com CREATIVE DIRECTOR Lea Velocci / lea@grecopublishing.com EDITORIAL DIRECTOR Joel Gausten / joel@grecopublishing.com EDITORIAL/CREATIVE COORDINATOR Alana Bonillo / alana@grecopublishing.com OFFICE MANAGER Donna Greco / donna@grecopublishing.com DESIGN ASSISTANT Christopher Rizzi / chris@grecopublishing.com CONTRIBUTING EDITORS Charles Bryant • Mario DeFilippis • Jeff McDowell • Mitch Portnoi • Ron Ananian Keith Krehel • Jerry McNee • Bob Dirkes
Published by: Thomas Greco Publishing, Inc. 244 Chestnut Street, Suite 202, Nutley, NJ 07110 Corporate: (973) 667-6922 / FAX: (973) 235-1963
CELEBRATING 30 YEARS www.grecopublishing.com NEW JERSEY AUTOMOTIVE is published monthly and is sent to AASP/NJ and ARANJ members free of charge. Subscriptions are $24 per year. NEW JERSEY AUTOMOTIVE is published by Thomas Greco Publishing Inc., 244 Chestnut St., Nutley, NJ 07110. The editorial contents of NEW JERSEY AUTOMOTIVE are copyright © 2019 by Thomas Greco Publishing Inc. and may not be reproduced in any manner, either in whole or in part, without written permission from the publisher and/or editor. Articles in this publication do not necessarily reflect the opinions of Thomas Greco Publishing Inc. Stock Images courtesy of www.istockphoto.com.
CONTENTS
VOLUME 49 NUMBER 7 | July 2019
10 OUT OF BODY AND (MECHANICAL) EXPERIENCES
14 PRESIDENT’S MESSAGE
18 EXECUTIVE DIRECTOR’S MESSAGE
LOCAL NEWS
22 MECHANICAL CHAIRMAN’S MESSAGE
45 15TH ANNUAL 2019 AASP/NJ LOU SCORAS MEMORIAL GOLF OUTING FORM
53 NJA ADVERTISERS’ INDEX
by Alana Bonillo
26 AASP/NJ Past President Jeff McDowell is One Sharp Shooter 30 AASP/NJ’s 2019 Race Night: Another Huge Success
34 Parkway Auto Body Learns the P.O.W.E.R. of C.H.O.I.C.E.
38 AASP/NJ Members Learn About NABR’s Variable Rate System
42 COVER STORYby Joel Gausten
Best in the Business: NJ’s Top 10 Body Shops AUTOMOTIVE RECYCLERS
ASSOCIATION OF NEW JERSEY
49 Wharton Insurance Briefs
Citro’s Auto Body
by Mario DiFilippis Joe Amato, Sr. Ron Ananian Jim Bowers Charles Bryant Don Chard Guy Citro Pete Cook Ed Day Dave Demarest Phil Dolcemascolo Tom Elder Bob Everett
Thomas Greco Dan Hawtin Rich Johnson Wes Kearney Nick Kostakis Jim Kowalak Joe Lubrano Michael Lovullo Jeff McDowell Sam Mikhail Ron Mucklow
George Petrask Russ Robson Jerry Russomano George Threlfall Cynthia Tursi Lee Vetland Paul Vigilant Rich Weber Brian Vesley Glenn Villacari Stan Wilson
New Jersey Automotive | July 2019 | 7
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Silvio Sings?
OUT OF BODY (AND MECHANICAL) EXPERIENCES
I have been going to concerts for 44 years. That’s a long freaking time. Needless to say, I’ve seen just about everyone I want to see. The Stones? Yup. Bowie? Yup. KISS? Yup. The Eagles? Yup. Prince? Yup. Springsteen? Of course. Joel? Yup. Petty? Yup. Michael Jackson? Yup. The Beatles? Unfortunately, no. But I’ve seen three of them! For a while, I hadn’t gone to many shows. Who was left to see? But a couple of years ago, Steven Van Zandt (probably better known as Bruce’s right hand man and “Silvio” from The Sopranos) released a new album and went on tour under his solo artist moniker, Little Steven and the Disciples of Soul. Now, I had seen Steven back in the ’80s, but his new album featured recordings of songs he had written mostly for Southside Johnny & the Asbury Jukes, so I was intrigued to go see what he sounded like live after all this time. On a spring night two years ago, I dragged my nephew Mike (after about 10
people declined, asking, “Silvio sings?”) down to the Paramount in Asbury Park and Steven put on one of the best shows I had ever seen. With a full band including a horn section, three female background singers (all dressed like Tina Turner) and a percussionist, it was a great two-and-a-half hours of music topped off with a guest appearance by the Boss himself. Steven got me back in the game. I started to go to concerts again. I saw KISS, Mott the Hoople and several others. And I saw the Disciples of Soul three more times! Earlier this year, Steven released another new album which was very good. I had no intention of seeing him again, but a friend of mine on the West Coast saw the show and said it was entirely different and Bruce made an appearance again. Since he was doing only one other show in the States before the fall, I figured, what the hell? I bought tickets a few days before the show and dragged my high school friend Robbie (after about 10 people declined, asking,
by THOMAS GRECO, PUBLISHER
“Silvio sings?”) down to the Paramount again…and that’s where it got interesting. (Doesn’t it always with me?) After seeing this band four times within the last 18 months, I knew that they came on roughly 15-20 minutes after the showtime on the ticket. On this night, showtime was 8pm. We arrived at the Paramount doors around 7:50pm. As we were walking in, we were stopped by the facility’s security. Behind them, I could see the band entering the hall. I said to Robbie, “I guess they’re running late.” Once the band got in the door, they let us proceed to the box office, where we were stopped again. Okay. No problem. Then I heard the music start. WTF? There were about 50 of us standing outside the door. People were getting angry,
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10 | New Jersey Automotive | July 2019
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pushing and shoving, yelling at the staff and asking why we weren’t being allowed in. “The artist insists that no one be allowed in once the music starts and until the first song is over.” I looked at my phone. It was 7:55pm. WTF? As I said earlier, I have been to a lot of concerts over the decades and number one, I have NEVER, EVER seen an artist go on BEFORE showtime. Number two, I have NEVER, EVER heard of an artist preventing the audience from getting into their show - before, during or after showtime! Number three, I had seen this guy FOUR TIMES over the last two years and he NEVER, EVER came on before 8:15pm. WTF? Even though I wasn’t one of the people yelling, I was pissed. And I felt really bad for the Paramount staff. They finally let us in while the first song was ending. Big deal. The entire show was new, and the opening song was the first song on the album. I wanted to see and hear it live. I have to be honest; it ruined the first 30 minutes of the show for me. I don’t go to the show to eat or drink. I’m not one of those guys who sings along or stands for the whole show. I go to watch and listen. I want to enjoy the performance. But Steven, for whatever reason, ruined at least the beginning of the show for me. By the time Bruce showed up, I was having a good time. But afterwards, I was still pissed. So, what do people do when they are pissed in today’s world? They go on Twitter. Steven is very active on Twitter. He’s pretty political (which I hate), but when he talks about music, he is pretty entertaining and knowledgeable. So, I sent him a Tweet.
Stevie Van Zandt @StevieVanZandt May 18 This is Stevie’s feed. It has to do with his music, philosophy, opinions, idle chatter with fans and occasional tolerance of legitimate criticism. Unless one is complimenting his new album, an opinion I share, all other discussion regarding Mr. Springsteen belongs in his feed! Thomas Greco May 18 Okay, here is some legitimate criticism. We arrived at the Paramount at 7:55 for an 8:00 show and were refused entrance until the first song was over on “orders of the artist.” Saw Soulfire tour 4 times and u never came on exactly at showtime. Is that fair? Please no sarcasm Needless to say, some of his fans felt it necessary to answer the question for him. Part of the band came on stage through the audience for the first song. I don’t see anything unfair about it. And I replied: Thomas Greco May 18 They closed the doors BEFORE 8:00. Ask the dozens who were locked out and the Paramount staff who took the brunt of the abuse if it was fair. And so did they: Why were you not already in your seats five minutes before show time????? I’m there like, a half hour before showtime wanting the clock to speed up! And I’m friggin’ late for EVERYTHING! Don’t come late and don’t leave early, you never know what you’ll miss!! continued on page 53
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PRESIDENT’S MESSAGE
What’s It Going to Take? I just returned from a performance group meeting in San Antonio, TX. It was a great opportunity to meet up with repairers from different areas of the country and share our experiences in this industry. It
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by JERRY MCNEE
money they’re being paid by insurers, and they’re fighting against many of the same restrictions that these companies force upon us. Successfully overcoming these things is not easy, but the fact remains that we are not completely powerless in stopping what’s happening to us. One critical way we can all fight back is by writing better tickets and asking for everything we’re entitled to as repair professionals. Associations across the country – including AASP/NJ – are hosting various estimating courses to help members see the light. These activities will go a long way in helping all of us determine the true “prevailing market area rates.” At the end of the day, the investments at my shop may be different than the investments made by another shop in my market. Our individual rates should reflect this. Your rates should be structured to guarantee a return on your investments. Simple as that. Everybody’s insurance policy is based on specific factors, including where they live. Why shouldn’t our shop rates follow the same philosophy? Why do you allow yourselves to be suppressed? How much more can you take? What’s it going to take for us to make a change? Insurance companies are running out of excuses and stock answers. They don’t have a legitimate reason to treat us the way they do. In a court of law, the insurance companies are no longer going to be able to use their DRP agreements to justify their “prevailing” rates. A judge is going to want to know who determines these rates. The current system can’t last forever, and we have the power to correct the injustices we’re seeing. Everybody needs to get involved. Everybody needs to participate in the Variable Rate System (VRS) Labor Rate Survey offered by National AutoBody Research. Everybody needs to donate to the AASP/NJ Legal Fund and help those who are already out there fighting. When they win, we all win. The answers to our problems are right in front of us, but we all need to work to reach them. What are you going to do today to turn things around? NJA
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New Jersey Automotive | July 2019 | 17
EXECUTIVE DIRECTOR’S MESSAGE
Understanding Insurers’ Strategies by CHARLES BRYANT
What is the most popular statement every collision shop has heard at least once from an appraiser on behalf of an insurance company? “We don’t pay for that.” Another very popular statement is, “You are the only one who charges for that.” Has anyone in the collision industry ever wondered why so many insurance appraisers say the same things across the country when negotiating an auto property damage claim? If you guessed, “Because they are taught to say it,” you are correct. Insurers train their appraisers to say certain things as part of their strategies for not paying for certain items. Traditionally, when a collision facility is negotiating a damage estimate with an insurance appraiser and hears these statements, that shop will back off and go on to the next item. When you hear the same thing across the country, it’s not just a coincidence; it’s much more. That’s right! It’s intentional. I guess insurers think that collision shop owners don’t talk to one another. Well, guess what? They do, and it’s for this reason that certain shop owners have had badges or buttons made up displaying these sayings and will often wear them when appraisers come to their shops to negotiate. These two examples are common enough to have actually become funny talking points among collision repairers.
18 | New Jersey Automotive | July 2019
However, if the auto body industry actually knew how much money the insurance industry has saved over the years as a result, it might not be so humorous. With that said, let’s look at the bigger picture of what is regularly taking place today. When a consumer has a vehicle looked at by an insurer before it is brought to a collision shop, the insurance appraiser will write an estimate that in no way reflects the actual amount of damage sustained. However, to justify what will likely be found by the collision shop, the insurer usually tells the vehicle owner to call them if the facility finds any additional damage, and the insurer will take care of it. Isn’t that nice of them? In reality, it is much more likely that they hope the vehicle owner will never make it to a collision shop to get the repairs done and instead will use the money to pay some bills. If that happens, the insurer will never have to pay the actual cost of repairing the damaged vehicle. This sometimes happens when an appraiser inspects a damaged vehicle at a collision shop. Despite the warning from the shop that more damage is likely to be found under bumper covers and fenders once the vehicle has been dismantled, the appraisers are trained to deny payment for such damage until it can actually be verified or documented. This is likely done in case a consumer changes their mind about repairing the vehicle when they see the insurer’s amount written on the estimate. Can you imagine the amount of money that is saved by this strategy? Nowadays, with insurers turning to photo estimating, this type of strategy is a much bigger moneymaker than ever before. We are seeing insurer estimates based on pictures taken by consumers and sent over the internet for a few hundred dollars when the actual damage is literally in the thousands. Very often, the vehicle is still drivable, but that’s not to say it’s safe to drive! The difference is that when a damaged vehicle is taken to a
qualified collision repair shop to be inspected, it is highly likely that the shop will warn the consumer when it is not safe to drive. Now, insurers are going to say the last thing they would want is for an insured to be driving an unsafe vehicle. Well, if that were the case, insurers would never even consider preparing estimates based on pictures, because an image simply can’t show all the damage or determine if the vehicle is safe to drive. That requires a trained eye inspecting the automobile in person – not a picture of the damage. Everything I have talked about here so far details the way things have been handled and strategized in the past. Now, let’s talk about the strategy behind how things are beginning to be handled today. Unlike in the past when insurers would put their heads together with the shop’s owner or appraiser to negotiate the cost on an estimate that both parties could live with, insurers now rely on pictures that do not reflect the actual full extent of the damage or they dictate what they are going to pay. The strategy of not negotiating is in direct violation of the regulations governing fair claim settlement practices in New Jersey. Recently, AASP/NJ’s Hot Line has been ringing off the hook with reports of insurers dictating rather than negotiating the cost of repairs. It is so important that the collision industry understands what this new strategy is all about and why it is taking place. The main reason for this is because insurers are preparing for what the future has in store. Repair costs are on the rise because of today’s complicated vehicles. A typical example is that all damaged cars have to be scanned before commencing the repairs and scanned again after the repairs are completed. Very often, certain components have to be re-calibrated. These procedures are not cheap. These are also items that insurers did not have to pay for in the past. continued on page 20
EXECUTIVE DIRECTOR’S MESSAGE
continued from page 18
Insurance companies are well known for their ability to look into the future and plan on it. Modern vehicles have played a big role in the shortage of experienced repair technicians. Older technicians are not willing to start over from scratch. Younger people are either demanding higher pay than most collision shops can afford due to insurance industry-controlled Labor Rates or are seeking employment in other, better-paying industries. In the past, collision shops could choose not to perform certain procedures that insurers were not willing to pay for. Now, that is not an option. Today, recalibrating a steering angle sensor must be done, or the vehicle could decide for itself which way is straight and drive into another car. However, certain insurers are taking a strong position by stating they will not pay for scanning or re-calibrating items that they did not have to pay for in the past. By tracking the type of issues being reported on the AASP/NJ Hot Line, it has become obvious that the insurance industry in general has taken on a new strategy to deal with these new types of procedures. They dictate what they will pay for rather than negotiate the cost of the repair. We have documented call after call where insurers have walked into member shops and said they don’t want to see the shop’s estimate. They write their own estimate and state, “That is what we are paying.” If the shop doesn’t like it, the insurer will remove the vehicle to one of their DRP shops. It is so important that the collision industry understands this new strategy of dictating rather than negotiating and learns how to deal with it. There are rules and regulations that govern insurance companies’ conduct during the settlement of auto property damage claims. One of those rules is that insurers make all reasonable effort to negotiate and reach an agreed price with the shop of an insured’s own choice – not dictate what they will or will not pay for. The AASP/NJ Hot Line is here and available to assist members when they run into this problem. Members are encouraged to report any type of improper activity to us so we can document and assist with it. We will be watching! NJA
20 | New Jersey Automotive | July 2019
New Jersey Automotive | July 2019 | 21
De Tomaso (Ford) Pantera: A Pretty Neat Car
MECHANICAL CHAIRMAN’S MESSAGE
by KEITH KREHEL
Back in 1974 when I was in high school, my job was cleaning up at a machine shop. Nothing too exciting. However, the cars my boss owned were very exciting. The first sports car he owned was a ’60s Jaguar XKE with a six-cylinder engine and side-draft carburetors. Let me describe my former boss, as he was quite a character. He was very tall, so many of his friends called him “Lurch” (from The Addams Family). He also had a heavy foot…a very heavy foot. After he blew up the Jaguar’s engine, I assisted in installing a used one from the junkyard. Luckily, that engine ran well, and he sold the car shortly after as it was agreed that any engine in that vehicle would not hold up to his abusive and aggressive driving style. For example, on one occasion, I witnessed “Lurch” getting into his next car, flooring it with the engine stone cold, leaving rubber for about 50 feet – in reverse, no less – and then stopping long enough to release the emergency brake before driving away! I thoroughly enjoyed working on the Jaguar, and I guess that’s when I learned my calling in auto repair. After selling the Jaguar, he picked up an even faster car – a 1972 Pantera, which means “panther” in Italian. The Pantera was a unique car for many reasons: 1. It was made by De Tomaso in Italy and designed by Tom Tjaarda of Ghia. 2. Although Italian-built, it was powered by a reliable and powerful Ford V8, usually a 351 Cleveland. I say “usually” because the car was manufactured over a 22-year span. Many changes were made to the car over those years, mainly due to emissions and the production of the 351 Cleveland ending in 1982.
Ford marketed the car through the Lincoln-Mercury dealerships and sold around 5,500 vehicles until they stopped importing them in 1975. Panteras were still produced, but in very limited numbers until 1992, with total production of around 7,000 units. The Ford V8 stuffed into this relatively small, light car behind the driver (considered mid-engine) made performance impressive. Zero to 60 mph in about six and a half seconds. The torque this engine produced made the car forgiving to drive, as it was hard to stall. The engine was reliable and required the normal maintenance of a typical Ford V8. The car had a lot of neat features, especially for a car half the price of other exotics at the time. By my memory, the car cost around $10,000 back then, while the Corvette at the time cost around $7,000. These features included:
22 | New Jersey Automotive | July 2019
a five-speed manual transmission (pretty rare for the times); a ZF trans axle (same as the Mangusta); four-wheel disc brakes; rack and pinion steering; unibody construction; and air conditioning and electric windows. Air conditioning was needed because the interior got very hot being next to the large engine.
The Pantera was a unique car, but it also had some major defects:
1. Rust was an issue, mainly due to the long-term storage of assembled, unpainted vehicles stored in hangars, along with some panels being left outside for storage prior to painting. 2. The fit and finish were poor and certainly not what you’d expect from an exotic vehicle. 3. Overheating that required modification. 4. Water (not coolant) leaks.
In short, I think the best way to describe the Pantera is “halfbaked” and never fully engineered. It was for these reasons that I was easily talked out of buying one and instead bought its “cousin,” a Ford GT (Ford V8 mid-engine) – a better car, in my opinion. The specifications of the Pantera were: Height: 43 inches Engine: Ford 351 Cleveland, naturally aspirated. Weight: 3,120 pounds Compression: 11.0:1 Valve train: Pushrod two-valve Power: 326 HP Torque: 344 pound feet Trans: five-speed manual Zero - 60: 6.5 seconds 1⁄4 mile: 14.5 seconds Top speed: 159 mph Fuel mileage: 14.6 mpg
Overall, the Pantera held up well for the short time (a couple of years) my boss owned it, but the same cannot be said for my boss. He lost his license for speeding, with multiple offenses. He was caught speeding twice in one day, one time doing 90 mph! He complained the radar detectors (at that time) did not give enough notice to slow down before coming into the range of the police. He had amassed over 20 points before he lost the license, and he was forced to take a driving course. Eventually, he got his license back and bought a Chevy Blazer. By the way, before he sold the Pantera, he threw me (a newly licensed 17-year-old kid) the keys and told me to take it for a spin. I promptly handed them back and, like Clint Eastwood, said, “A good man knows his limitations.” NJA
Diagnostically speaking, there is no substitute. Porsche technology. Porsche Genuine Service & Parts. Contact one of these authorized dealers. Town Porsche 105 Grand Avenue Englewood, NJ 201-227-6505 Fax 201-227-6553 town-motorcar.porschedealer.com
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Porsche Princeton 3333 Route 1 Lawrenceville, NJ 609-945-1500 Fax 609-945-1501 princetonporsche.com
Paul Miller Porsche 3419 Route 46 East Parsippany, NJ 973-227-3000 Fax 973-575-8396 paulmillerporsche.com
Porsche Monmouth 280 Route 36 East West Long Branch, NJ 732-935-7600 Fax 732-935-7602 porschemonmouth.com
Manhattan Motorcars 711 11th Avenue New York, NY 877-661-1586 Fax 646-473-0798 manhattanmotorcarsporsche.com
Š 2019 Porsche Cars North America Inc. Porsche recommends seat belt usage and observance of traffic laws at all times.
New Jersey Automotive | July 2019 | 23
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MEMBER New Jersey Automotive | July 2019 | 25
LOCAL NEWS By Alana Bonillo
AASP/NJ Past President Jeff McDowell
is One Sharp Shooter
AASP/NJ’s very own Jeff McDowell is known for many things. Helping to lead the association as past president, running a successful collision repair business and playing an integral role in making the NORTHEAST® Automotive Services Show what it is today, just to name a few. But did you know he’s also one heck of a marksman? McDowell is an active member of the North-South Skirmish Association (N-SSA), showing his skills with Civil War weapons in regional and national competitions multiple times per year. He’s become quite an experienced shooter with black powder firearms and artillery such as muskets, mortars and even cannons. N-SSA commemorates the heroism of the men and women of both sides of the Civil War through friendly, competitive shooting in a family-oriented atmosphere that celebrates the particular time period. A history buff and former member of the military with firearm experience, McDowell easily fell in with N-SSA. It all started when he accompanied a friend to an event many years ago. He hasn’t stopped going for the past 37 years. “We aren’t reenactors; we don’t run around in the woods chasing each other. We shoot specifically for competition and for score. We shoot pistols, cannons…anything that was general issue during the Civil War.” It’s no surprise that he has racked up a wall full of medals over the years, from individual national and regional competitions to team events. This past May, McDowell picked up another medal when he came in fifth place shooting an 1858 Enfield rifle-musket in a 100-yard competition. Awards are given to the top 10 marksmen in these competitions; McDowell placed fifth in a contest of 400 competitors. When asked how one prepares for such a competition, McDowell simply replied, “You have to shoot. Your skill level goes up and down depending on how much you practice.” New Jersey shooting ranges won’t allow black powder firearms, so McDowell goes out of state for practice. N-SSA’s two annual national competitions are held at their range in Winchester, VA. “The entire soundtrack to the famous movie Gettysburg was filmed at our range, as it’s the only place where they could get that many weapons to go off at one time.” N-SSA events go beyond the thrill of the competition. McDowell enjoys the camaraderie that comes from campfires and community meals. It’s a full weekend of parades,
26 | New Jersey Automotive | July 2019
Jeff McDowell poses with his latest national medal.
McDowell and fellow N-SSA members during a team competition
lectures and other social activities designed to involve everyone. Uniform and period dress competitions also involve the ladies and even little children. Speaking of dress, everyone who takes part wears the uniforms of the particular unit they represent. In McDowell’s case, he is part of the First Tennessee Infantry regiment. “We consider it to be a living history. We are honoring the past.” NJA
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Audi dealers strive to make you an A
Installing Audi Genuine Parts from an Audi dealer is priceless to your reputation and your cu Flemington Audi 213 Route 202/31 Flemington, NJ 08822 Toll Free: 877.657.2787 Fax: 908.782.1795 email: rmuir@flemington.com www.NJPARTS.com
28 | New Jersey Automotive | July 2019
Classic Audi 655 North Macquesten Pky. Mount Vernon, NY 10552 914.663.2870 Fax: 914.663.2878 email: parts@westchesteraudi.com www.westchesteraudi.com
Paul Miller Audi 179 Route 46 East Parsippany, NJ 07054 Toll Free: 800.35.MILLER Parts Direct: 973.575.7793 Fax: 973.575.5911 www.paulmiller.com
DCH Millburn Audi 2211 Millburn Ave Maplewood, NJ 07040 Toll Free: 800.553.9250 Direct: 973.762.0262 Fax: 973.762.2381 www.millburnaudi.com
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ustomer’s peace of mind. Order Audi Genuine Parts from these select dealers. Bell Audi 782 Route 1 Edison, NJ 08817 732.396.9360 Fax: 732.396.9090 www.bellaudi.com
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243 Route 17 Upper Saddle River, NJ 07458 201.252.1500 Fax: 201.254.1552 email: jmarcella@jackdanielsmotors.com www.jackdanielsmotors.com
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Audi Bridgewater 701 Route 202-206 N Bridgewater, NJ 08807 929.600.9156 Fax: 908.595.0237 email: parts@audibridgewater.com www.audibridgewater.com
New Jersey Automotive | July 2019 | 29
AASP/NJ 2019 RACE NIGHT ANOTHER HUGE SUCCESS
LOCAL NEWS
F
or the eighth consecutive year, members of the Alliance of Automotive Service Providers of New Jersey (AASP/NJ) community took to the track for fun, sport and a very good cause. Held June 11 at RPM Raceway in Jersey City, this year’s Race Night brought dozens of racers to speed along in electric go-karts in a friendly, three-race series. Congratulations to James Moyes (Krehel Automotive; Clifton), who took home the First Place title for the second year in a row. Keith Krehel (Krehel Automotive) came in Second Place, while Robert Tallaksen (Robbie’s Automotive & Collision Specialists; Dover) took Third Place. “It was really great to see all these guys in a non-work environment having a great time and team building,” shared Krehel, AASP/NJ mechanical chairman. “As far as me coming in Second Place this year, I personally guarantee that James won’t beat me again next year, as I won’t invite him. Just kidding!” As has been tradition since the annual Race Night first got underway, $1,000 of the funds raised from the event will be donated to the John Theurer Cancer Center at Hackensack University Medical Center, which is dedicated to the diagnosis, treatment, management, research, screenings and preventive care (as well as survivorship) of patients with various forms of cancer. AASP/NJ would like to thank everyone who participated in this year’s Race Night. To take part in next year’s event, contact the AASP/NJ Administrative Office at (973) 667-6922. NJA
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32 | New Jersey Automotive | July 2019
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We are part of the BMW NA delivery program that delivers to us three additional times per day We have a highly-trained and experienced team of BMW parts advisors Our team of advisors can be counted on to be knowledgeable when you need technical support We update our inventory daily to ensure we stock the most current items to meet your demands All original BMW parts carry a 2-year limited warranty
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New Jersey Automotive | July 2019 | 33
LOCAL NEWS By Alana Bonillo
Parkway Auto Body Learns the
P.O.W.E.R. of C.H.O.I.C.E. Since changes in the collision repair industry can easily leave some scratching their heads these days, the need for effective teamwork is more important than ever. With this in mind, Glenn Villacari, owner of Parkway Auto Body (Nutley), brought his entire staff together on a June evening for a night out at the local VFW. The gathering included a presentation by award-winning motivational speaker “Outlaw,” whose goal is “to inspire people to come together as a plural one.” Villacari attended T.E.A.M. Outlaw’s seminar in Atlanta last year. He was so inspired by their message that he invited Outlaw and his wife and business partner, Kandy, to address the Parkway Auto Body staff. “He is very motivating and exciting, so I thought this would be really good for the employees to see. I see it as one small step in keeping the spirit and morale going at the shop.” Outlaw led the Parkway Auto Body team through “The P.O.W.E.R. of C.H.O.I.C.E.,” an engaging and interactive presentation that spoke to each individual’s personal goals and how in turn they should all share one collective goal as the Parkway Auto Body team: Coming together to give 100 percent. Outlaw got every staff member to consider the basic needs every person has (food, clothing and shelter) and to focus on what their basic wants are, which could be anything from buying a house to going on a dream vacation. He then linked those same ideas to their employer, Parkway Auto Body, which has its own basic needs and wants. “We have to think about the opportunity we have today from Parkway…Taking care of the shop’s basic needs means that you will get your own needs and wants met.” Using words as acronyms, he pointed out that power is, “Proving one word earns respect,” and choice means, “Conceiving how one’s intentions creates excellence.” He reminded all that “nobody is going to make choices for you. You are going to make the choices.” He asked everyone to think about the areas of their life that are most important to them and what it would take to give 100 percent.
34 | New Jersey Automotive | July 2019
Photos left to right: Glenn Villacari of Parkway Auto Body; Outlaw led an engaging presentation on teamwork.
“We should be living in fulfillment every day. You should give your all every day. Tomorrow is not guaranteed. What are you going to do right now?...If you believe you can’t do something, then you can’t do it. With the human brain, human body and human spirit, you can do anything.” NJA
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New Jersey Automotive | July 2019 | 37
LOCAL NEWS By Alana Bonillo
AASP/NJ Members Learn About NABR’s Variable Rate System
AASP/NJ’s presentations on NABR’s VRS Labor Rate Survey drew dozens of association members to its north and south meetings.
In late May, AASP/NJ brought together collision repair professionals from throughout the state who were eager to learn how National AutoBody Research’s (NABR) Variable Rate System could help them fight and win the constant battle over the Labor Rate. The association hosted two meetings (in Totowa and Toms River, respectively) where they welcomed NABR’s father-and-son team of Richard and Sam Valenzuela, who developed the system to compile posted rates and insurance documents from collision repair shops into a database known as “BillableGenie.” This data can then be used as ammunition by shops fighting to get paid more than what the dictated Labor Rate suggests. “Have you ever been told, ‘We don’t pay for that,’ or ‘No one is asking for that’? Well, that is not true. They will pay, and we have the data as proof,” explained Sam, who proceeded to pull up page after page of data on the big screen to demonstrate that this proof exists. The Valenzuelas encouraged all to take the first step and complete the VRS survey (laborratesurvey.com), which collects shops’ posted (or door) rates, which are the amounts they determine to cover the costs to properly repair vehicles based on equipment, certifications, training and more. “Market rates are rates that [body shop owners] should determine. Insurance companies don’t determine these rates unless you let them,” explained Richard. “What is interesting is that [insurance companies] will never show you any data. They just tell you what the rates are in your market, and you are supposed to just believe them…It’s time to stop operating under this belief and start fighting back with accurate data,
which puts ‘bullets in the chamber.’” To further prove this point, a VRS search was done to show what shops are reporting as their posted rate for body work. The results were significantly higher than where New Jersey’s so-called prevailing Labor Rate currently stands. It also brought up 200-plus insurance documents that served as proof that insurance companies will pay more for this work. The system also allows subscribers to search insurance documents to see if companies are paying for certain procedures. With this kind of knowledge, a shop owner can counterargue when being told by an insurer that it won’t pay. “This is hard data,” stressed Richard. “We aren’t making this up. We are taking it right off the insurance documents. Data is the only way you are going to win this war. You can’t win this war by rejecting the data. What proved the world wasn’t flat? Data.” “We can change our mindset. If you think your industry is just the way it is and it’s never going to change, you probably won’t survive,” shared Sam. Stressing this importance to the association members, AASP/NJ President Jerry McNee said, “If we all start bringing it up and if we all stick together, we can make a change.” “With the Variable Rate System, shops now have a strong basis for their argument that the current Labor Rates being paid by most insurers does not reflect the true fair and reasonable Labor Rates that shops deserve for the services they provide,” added AASP/NJ Executive Director Charles Bryant. Information on future AASP/NJ events is available at aaspnj.org. NJA
From left: Richard Valenzuela of NABR; AASP/NJ President Jerry McNee; AASP/NJ Executive Director Charles Bryant; Sam Valenzuela of NABR
38 | New Jersey Automotive | July 2019
MAINTAIN AN INFINITE INVENTORY OF ORIGINAL MINI PARTS.
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For Original MINI parts, contact any of these authorized MINI dealers. MINI of Mt. Laurel 1311 Rt. 73 Mt. Laurel, NJ 08054 856-778-3000 Fax: 856-813-4622 MINIOFMTLAUREL.COM FACEBOOK.COM/MINIOFMTLAUREL
MINI of Manhattan 793 11th Avenue at 55th Street New York, NY 10019 212-246-7375 Fax: 212-315-9560 MININYC.COM FACEBOOK.COM/MINIOFMANHATTAN
© 2019 MINI USA, a division of BMW of North America, LLC. The MINI name, model names and logo are registered trademarks. New Jersey Automotive | July 2019 | 39
40 | New Jersey Automotive | July 2019
Superior customer service starts with Town Audi and Audi Genuine Parts. • Our expert parts staff is ready to serve you with over $500,000 in inventory and a fleet of trucks to help ensure same-day delivery on most orders • We respect your time, and offer a quick and accurate order process to help meet your needs • Proudly serving the Tri-State area with Audi Genuine Parts since 1970 • Same-day delivery on stocked items, next-day availability on most non-stocked items
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© 2019 Porsche Cars North America Inc. Porsche recommends seat belt usage and observance of traffic laws at all times.
New Jersey Automotive | July 2019 | 41
NJ’s TOP
10 BODY SHOPS By Joel Gausten
The Best in the Business
What does it take to be among the best collision repair facilities in the state? Recently, New Jersey Automotive polled various members of the industry, checked out a slew of online reviews and read numerous consumer comments to answer this question. Here are the top 10 body shops in New Jersey that our research revealed.
Franklin Sussex Auto Body
T Masters Collision & Service Center
209 State St., Hamburg Years in Business: 43 Number of Employees: 4 Square Footage: 4,000
847 S. White Horse Pike, Hammonton Years in Business: 10 Number of Employees: 18
Previously housed in a dealership and in its current location since 1996, this second-generation facility has earned multiple five-star online reviews thanks to paying as much attention to customers as they do on the quality of work they produce on the shop floor. “Regardless of what happens in the business – insurance companies, the problems with parts and the problems with delays – you still have to revert back to that,” says Andrew Kaminski, who has owned the shop since 1996. His industry journey began at the age of 13, when he started working alongside his father, Frank, who first launched the business in the ’70s. Despite a stint away from the field to work as a Series 7licensed member of a securities industry, he eventually returned to where it all started to keep the shop’s name and reputation alive and thriving.
Looking more like a luxury hotel than a body shop, T Masters was the first totally green, eco-friendly collision repair facility in the state. The shop’s roof holds a solar system, while the facility’s walls and ceilings are covered with white corrugated metal, which keeps things bright even with the lights off. The operation boasts a paper and cardboard compactor and a clean-burn energy system that uses waste oil from vehicles and converts it to useable heating oil. It even has its own parts recycling yard. These are just a few of the many impressive features of this forward-thinking, customer-focused operation. “We want our customers to feel at ease and at home when they come in,” offers Anna Marie Carpo, who owns the operation with her husband, Richard. “We don’t want them to feel they’re in a body shop; we want them to feel comfortable in a bad situation.”
Square Footage: 10,000
Elmer’s Auto Body
Franklin Sussex Auto Body
D&M Auto Body
Elmer’s Auto Body
290 Delsea Dr., Sewell 201 Crescent Blvd., Mt. Ephraim 181 Route 70, Medford Years in Business: 72 (combined) Number of Employees: 31 (combined) Square Footage: 40,000 (combined)
It’s not a rarity for a collision repair business to have multiple locations, but a multi-shop operation run by multiple family members is something truly special. More than seven decades after Elmer Klopp first opened his doors, Elmer’s Auto Body has survived into its fourth generation with three current locations. Third-generation owner Robert Klopp (who took over from his father, Bob) oversees the Sewell location with his wife, Tricia. His sisters, Lynda Sheehan and Alison Cox, run the Mt. Ephraim location with their husbands, Fran and Don, respectively. Robert’s nephew, Adam Cox, runs the show over at the Medford shop. “This is our livelihood and our business,” Robert says. “It feeds not only our families, but all the families of the folks who work for us. It’s important for us that the whole process – from the finished product to the experience throughout – is seamless.” As the multitude of five-star reviews given to their shops prove, Elmer’s is still doing something right.
42 | New Jersey Automotive | July 2019
Boggs Auto Collision Rebuilders
Boggs Auto Collision Rebuilders
1583 Gateway Blvd., Woodbury Years in Business: 49 Number of Employees: 11 Square Footage: 11,000
A business is only as successful as its willingness to give back to the community it calls home. Fifteen years ago, Boggs Auto Collision Rebuilders gave away its first refurbished vehicle to a citizen in need. Today, Boggs and his team still devote their time and resources to rebuilding and donating a car annually to a deserving family or organization, earning the respect of their peers and considerable attention from Fox 29 TV and other media outlets. This charitable nature, coupled with nearly 50 years of expert repair services, has contributed to an extremely positive online presence and strong word of mouth from customers in Woodbury and beyond. “Our total marketing plan is just to serve the existing customer, who we define as a vehicle owner,” says secondgeneration shop owner Jason Boggs. “We do everything we can to make them happy. We’ve never asked for a review... We’ve just made people happy enough that they’ve gone and done that on their own. We’re extremely fortunate.”
D&M Auto Body
19 Appleby Ave., Old Bridge Years in Business: 5 Employees: 5 Square footage: 4,500
Auto Body
Marketing a body shop can often be a tricky proposition, but D&M Auto Body Shop Manager Dennis Cataldo, Jr. has found a successful niche utilizing the opportunities available on the internet. The restoration and accident before-and-after photos he regularly posts on his shop’s very active Facebook page have done wonders in bringing new and repeat customers to his door. He also encourages customers to leave online reviews and uses the consumer outreach services available from Podium and CCC (among others) to build his online review presence. Judging from the number of four- and five-star reviews his operation has earned, Dennis Jr. is succeeding in building his brand online – even without a traditional website.
Citro’s Auto Body
745 Hamburg Turnpike, Pompton Lakes Years in Business: 5 (under current ownership) Number of employees: 8 Square footage: 6,000 (between two buildings)
T Masters Collision & Service Center
Robbie’s Automotive & Collision Specialists
Citro’s Auto Body County Line Auto Body
Helmed by industry veteran Pete Cook since April 2014, Citro’s Auto Body has been a staple of the New Jersey collision repair industry since 1946. In addition to continuing the Citro’s legacy, Cook found tremendous success with his previous business, P&N Auto Works in East Orange. He still finds contentment in providing quality care to the motoring public. “I like the challenge of listening to the customer and doing my best to reassure them that we’re going to try to put their vehicle back to its pre-accident loss and that the only one who’s going to know that there was a problem is them. If somebody says to them, ‘Wow, the shop did a nice job on your car,’ then chances are we didn’t do a nice job because that means they noticed something was fixed. When they don’t know, and they walk by it like it’s just another car, that means we did our job. That’s how I gauge myself.”
County Line Auto Body
278 Alexander Ave., Howell Township Years in Business: 39 Number of Employees: 48 Square footage: 30,000 (combined buildings)
Ziggy’s Auto Body
Ziggy’s Auto Body
Auto Body Craftsman
Craftsman
150 Lake Ave., Island Heights Years in Business: 39 Number of Employees: 8 Square Footage: 8,000
For Auto Body Craftsman owner Dan Hawtin, collision repair is a family affair. His brother, Joe, has served as the shop’s estimator/manager for 35 years, while his wife, Patty, is the shop’s secretary. Following in his father’s footsteps, Hawtin’s son Randy has been Auto Body Craftsman’s head painter for the past 15 years. Hawtin spent 25 years as a volunteer for the annual SkillsUSA competition, working with vendors in getting prizes for competitors and organizing participants. After nearly 40 years in business, he remains proud to work in this profession. “There’s never a day that’s the same as yesterday. There’s never a collision that’s the same. Every day is a challenge, but I’m proud to say we do a great job.”
377 7th St., Jersey City Years in Business: 39 Number of Employees: 50 Square Footage: 30,000 (combined buildings)
When customers get a view of the gorgeous granite inside Ziggy’s Auto Body, they see the result of a decadeslong journey that led a Polish immigrant who once lived in a village with no lights, running water or electricity to become one of the most successful and prominent shop owners in the area. Since starting the business in 1979, Ziggy Rozalski has thrived in a tough industry thanks to a positive, energetic attitude and a commitment to excellence. These days, it’s not uncommon for Ziggy’s to repair between 95 and 100 cars a week. One of Ziggy’s three daughters, Michelle, has served as shop manager for the past three years and plans to one day take over the family enterprise. “It’s not like someone’s happily going on their way to a bakery to buy a cupcake when they come here; they’re here because their car is in shambles sometimes,” she observes. “Some people get their cars back from us and tell us it looks better than before the accident. That’s really satisfying.” Not surprisingly, she credits her father’s joyous spirit for the shop’s ongoing success.
Way back in 1980, Gary Gardella, Sr. opened a modest, two-bay repair shop in Howell Township on a piece of land surrounded by chicken coops. Today, that business is one of the largest of its kind in the region. With Gary Sr. in semi-retirement and serving in an advisory role, Gary Jr. and his brother Rich are leading the shop into the future by maintaining a heavy focus on technology, tooling, training (including I-CAR) and following OEM procedures. Additionally, Gary Jr. gains as much knowledge as he can as a current member of AASP/NJ, a role he took on at the urging of association Treasurer Tom Elder. Gary has also sat on the AASP/NJ Board of Directors since 2017.
Robbie’s Automotive & Collision Specialists
238 US-46, Dover Years in Business: 37 Number of employees: 24 Square footage: 17,000
This long-running New Jersey shop boasts over 180 positive online reviews and is certified for Mercedes-Benz, Nissan/Infiniti, Ford and Chrysler. Currently, the shop is pursuing the same designation for Subaru. Owner Robbie Berman is an outspoken advocate for putting the consumer’s rights and safety above the influence of the insurance industry. “I feel like I’m a car; I can fix problems that most people can never find,” he tells NJA. “I love technology, and I love challenges. Anybody can remove dents; we remove doubts.”
AGREE or DISAGREE?
Email joel@grecopublishing.com to tell us why.
Flemington Volkswagen 213 ROUTE 202/31 FLEMINGTON, NJ 08822 TOLL FREE: 877-657-2787 FAX: 908-782-1795 rmuir@flemington.com www.NJPARTS.com
Douglas Motors 491 MORRIS AVE. SUMMIT, NJ 07901 PHONE: 908-277-1100 FAX: 908-273-6196 TOLL FREE: 800-672-1172 www.douglasvw.com email: douglasparts@douglasautonet.com
Paul Miller VW of Bernardsville 118 MORRISTOWN ROAD BERNARDSVILLE, NJ 07924 TOLL FREE: 877-318-6557 LOCAL: 908-766-1600 FAX: 908-766-6171
44 | New Jersey Automotive | July 2019
Trend Motors 221 ROUTE 46 WEST ROCKAWAY, NJ 07866 888-267-2821 FAX: 973-625-4985 www.trendmotors.com email:dreinacher@trendmotors.com
Crestmont Volkswagen 730 ROUTE 23 NORTH POMPTON PLAINS, NJ 07444 TOLL FREE: 800-839-6444 FAX: 973-839-8146 www.crestmontvw.com email:vwparts@crestmont23.com
15TH ANNUAL 2019 AASP/NJ LOU SCORAS MEMORIAL GOLF OUTING
Monday, SEPTEMBER 16, 2019
THE COLONIA COUNTRY CLUB • 300 Colonia Blvd., Colonia, NJ PLAYER REGISTRATION:
Player
Company
Number of players:
___ x $225.00 = $ __________________
Dinner only:
___ x $75.00 = $ __________________
Hole Sponsorship:
___ x $400.00 = $ __________________ Total Amount: $ __________________
All payments must be received prior to the day of the outing.
Phone Number
10 am - Registration Begins 11:30 am -Lunch Served 1 pm - Shotgun Start 5:30 pm - Cash Bar 6pm - Dinner Served
HELP SUPPORT AASP/NJ
Sponsor/Shop Name ________________________________________ Street: __________________________________ City: ____________________________________ State: ______________ Zip Code: ____________ Phone: __________________________________ Fax: ____________________________________ Email: __________________________________ Contact: ________________________________ ___ Hole Sponsorship ___ Platinum, Gold, Silver or Bronze Sponsorship
Platinum Sponsor - $3,000 Gold Sponsor - $2,000 Silver Sponsor - $1,500 Bronze Sponsor - $1,000 This outing is dedicated to the late Lou Scoras of Holmdel Auto Body. Part of the proceeds from this year’s outing will go toward a collision industry scholarship fund.
Please make checks payable to AASP/NJ Mail to: AASP/NJ, c/o Charles Bryant P.O. Box 734, Neptune, NJ 07753
_____ Check Enclosed OR _____ Bill My Credit Card ___ Visa ___ MasterCard ___ Amex ___ Discover Card #: ______________________________________________Name on Card: ____________________________ Exp. Date: ____________________________________________Security Code: ____________________________ Billing Address: ________________________________________________________________________________ Contact: Charles Bryant (732) 922-8909 or Randy Scoras (732) 946-8388, Colonia Country Club (732) 381-9500 or visit www.aaspnj.org
Superior service starts with superior parts. Rely on what Mazda drivers already know-Genuine Mazda parts extend a car's life. Designed specifically for Mazda vehicles Get the right part the first time We're an accurate, trusted resource as close as your phone Give us the opportunity to serve you
Contact these Mazda dealers for all your parts needs: Maxon Mazda 2329 Route 22 West Union, NJ 07083 Phone: 800-964-7281 Fax: 908-851-5631
Nu Car Mazda 172 North Dupont Highway New Castle, DE 19720 Phone: 800-346-5283 Fax: 302-322-7135
46 | New Jersey Automotive | July 2019
Mazda of Lodi 130 Route 46 East Lodi, NJ 07644 Phone: 866-716-0511 Fax: 973-594-4933 www.mazdaoflodi.com
Wayne Mazda 1244 Route 23 North Wayne, NJ 07470 Phone: 973-646-0333 Fax: 973-694-1700 www.waynemazdafactoryparts.com
KEEP IT GENUINE
INSIST ON GENUINE GM PARTS
Using Genuine GM Parts for collision repairs is better for your customers, and better for your business. Contact the following dealers for all your Genuine GM Parts needs: MAXON BUICK GMC 2301 Route 22 West Union, NJ 07083 Phone: 800-964-7281 Fax: 908-851-5631 maxonwholesaleparts@gmail.com
www.maxonbuickgmc.com
FLEMINGTON CHEVROLET BUICK GMC CADILLAC 211 Highway 202 Flemington, NJ 08822 Phone: 877-657-2787 Fax: 908-782-1795 www.njparts.com
FRED BEANS PARTS 131 Doyle Street Doylestown, PA 18901 Phone: 877-942-3267 orders@fredbeans.com www.fbparts.com
BAY RIDGE CHEVROLET OF BROOKLYN 1575 86th Street Brooklyn, NY 11228 Phone: 833-244-3475 Fax: 718-392-6570 www.bayridgechevy.com
NU CAR CHEVROLET 172 North Dupont Highway New Castle, DE 19720 Phone: 800-633-6606 Fax: 800-346-5285 parts@nucar.com www.nucar.com
New Jersey Automotive | July 2019 | 47
48 | New Jersey Automotive | July 2019
ARANJ Officers
President Rodney Krawczyk Ace Auto Wreckers (732) 254-9816 aceautonj@comcast.net
1st Vice President Ian Szoboszlay Ocean County Auto (732) 349-0332 ian@cosmosautoparts.com
ARANJ
The Automotive Recyclers Association of New Jersey
Wharton Insurance Briefs
With hurricane season in full swing, it’s important to be prepared for a windstorm. Here are a few basic steps to follow:
2nd Vice President Darryl Carmen Lentini Auto Salvage (908) 782-6838 darryl@las-parts.com 3rd Vice President Mike Ronayne Tilghmans Auto Parts (609) 723-7469 tilghmans@snip.net
Past President Bob Dirkes Dirkes Used Auto Parts (609) 625-1718 dirkesauto@gmail.com
ARANJ Board of Directors David Yeager EL & M Auto (609) 561-2266 elandmauto@aol.com
Ed Silipena American II Autos (609) 965-6700 esilipena@yahoo.com
Norm Vachon Port Murray Auto (908) 689-3152 portmurrayauto@yahoo.com Dylan Rinkens East Brunswick Auto (732) 254-6501 ebautonj@comcast.net
Pre-storm precautions: Evaluate all building structures as to the damage they could sustain. Inspect the condition of trees, as dead or dying ones could cause damage or injury during high winds. Develop a list of emergency phone numbers for contractors. Building precautions: Close unnecessary openings, and make windows and doors weather-tight. Check for broken windowpanes, and nail down loose window framing. Close windows on the windward side of the hurricane, and open windows on the side of the building away from the storm’s approach to reduce dangerous differential pressure. Inspect roof coverings and roof perimeter flashing. Secure or remove work-inprogress/temporary structures, trailers and scaffolding. Post-storm actions: Immediately initiate salvage activities. Develop plans to secure the facility against looters and trespassers. Always review and update your action plan annually. As always, please call us if you have any questions regarding your insurance coverages. Mario DeFilippis, AAI Vice President 800-221-0003 (ext. 1320) 908-513-8588 (cell) mdefilippis@whartoninsurance.com
NJA
New Jersey Automotive | July 2019 | 49
THERE HAS NEVER BEEN A BETTER WAY TO BUY THE WORLD’S BEST ENGINEERED PARTS. THEY’RE CALLED “ORIGINAL BMW PARTS” FOR GOOD REASON. FOR UNCOMPROMISING PRECISION AND INCOMPARABLE QUALITY, YOUR BMW CENTER IS YOUR ONE-STOP SHOP FOR EVERYTHING BMW.
For Original BMW Parts, contact one of these authorized BMW centers: BMW of Springfield 391-399 Route 22 E. Springfield, NJ 07081 Toll Free: 800-648-0053 Fax: 973-467-2185 bmwofspringfieldnj.com
Paul Miller BMW 1515 Route 23 South Wayne, NJ 07470 PH: 973-696-6060 Fax: 973-696-8274 paulmillerbmw.com
BMW of Bridgewater 655 Route 202/206 Bridgewater, NJ 08807 PH: 908-287-1800 FAX:908-722-1729 bridgewaterbmw.com
Flemington BMW 216 Route 202/31 Flemington, NJ 08822 PH: 877-657-2787 Fax: 908-782-1795 njparts.com/bmw
Park Ave BMW 530 Huyler Street South Hackensack, NJ 07606 PH: 201-843-8112 FAX:201-291-2376 parkavebmw.com
Circle BMW 500 Route 36 Eatontown, NJ 07724 Parts Direct: 732-440-1235 Fax: 732-440-1239 wholesale@circlebmw.com circlebmw.com
Wide World BMW 125 East Route 59 Spring Valley, NY 10977 PH: 877-817-3895 Fax: 845-425-5080 wideworldofcarsbmw.com
BMW of Bloomfield 425 Bloomfield Avenue Bloomfield, NJ 07003 Parts Direct: 973-748-8373 psantos@dchusa.com
50 | New Jersey Automotive | July 2019
Unsurpassed Quality. Genuine Hyundai Parts. HYUNDAI IS PROUD OF ITS REPUTATION FOR QUALITY AND SERVICE. SO ARE THE DEALERS AND BODY SHOPS WHO RELY ON GENUINE HYUNDAI PARTS. TO MAKE CERTAIN THAT YOU GET THE RIGHT HYUNDAI PART, ASK FOR A HYUNDAI WHOLESALE PARTS SPECIALIST. For Genuine Hyundai parts, contact an Authorized Hyundai Dealer. MAXON HYUNDAI 2329 ROUTE 22 WEST UNION, NJ 07083 TOLL FREE: 800-964-7281 FAX: 908-851-5631
LIBERTY HYUNDAI 371 ROUTE 17 NORTH MAHWAH, NJ 07430 201-529-3600 FAX: 201-529-3051
WAYNE HYUNDAI 1244 ROUTE 23 NORTH WAYNE, NJ 07470 PH: 973-646-0333 FAX: 973-694-1700 waynehyundai.com
New Jersey Automotive | July 2019 | 51
OUT OF BODY (AND MECHANICAL) EXPERIENCES continued from page 11
ADVERTISERS’ INDEX
TOM! You have to factor in TRAFFIC!! Don’t make this mistake again!! Look what you missed! Rule #1 in the world of ESB stuff: never arrive to a show late and never ever ever leave early! You’ll DEF miss something good. Who shows up 5 minutes before a show? Tommy Greco, that’s who.... Dude I would’ve been in my seat an hour before the show with a cocktail in hand. No excuse! This is a bizarre thread. Guy shows up before show starts and people give him crap because he wasn’t there earlier??? WTF??!!
F#$king Twitter. I should have known. But lo and behold, the man himself actually did respond! Stevie Van Zandt @StevieVanZandt May 18 Half the band entered from the audience and we had to clear the aisles. It was only for 5 minutes. I knew he was a standup Jersey guy! But as Silvio Dante would say, “That’s still no f#$king excuse!” Bada bing! NJA
For Genuine Subaru Body Parts, contact these Authorized Subaru Dealers. Flemington Subaru 167 Route 31 Flemington, NJ 08822 Toll Free: 877-657-2787 Fax: 908-782-1795 bseymour@flemington.com www.njparts.com
Liberty Subaru 55 Kinderkamack Road Emerson, NJ 07630 Phone: 201-261-7495 Fax: 201-261-3261 Toll Free: 888-782-9493 parts@libertysubaru.com www.libertysubaru.com
Paul Miller Subaru 3469 Route 46 Parsippany, NJ 07054 Phone: 973-658-5714 Fax: 973-402-9591 mdaltilio@paulmiler.com www.paulmillersubaru.com/parts
1-800-NEW-PARTS ................................12-13 Accudraft ................................................19 Acme Nissan ..........................................4 Amato Agency ........................................36 American Honda Motor Co. ......................24 Audi Group ..............................................28-29 Axalta......................................................6 BMW Group ............................................50 BMW of Springfield..................................33 Bram Auto Group ....................................IBC Classic Audi ............................................48 Empire Auto Parts ....................................31 Fenix Parts ..............................................14 Flemington Audi ......................................5 Flemington Group ....................................52 Fred Beans..............................................37 Fred Beans Parts ....................................21 Glen Toyota..............................................OBC GM Group................................................47 Hyundai Group ........................................57 Innovative Solutions & Technology / Pro Spot ..................................................IFC Jaguar Morris County ..............................10 Kemperle ................................................40 Klean Frame ............................................20 Land Rover Parsippany ............................10 Lynnes Nissan East..................................10 Maxon Buick-GMC ..................................25 Maxon Hyundai........................................25 Maxon Mazda..........................................27 Mazda Group ..........................................46 Mike Kaufmann Dealer Group ..................27 MINI Group ..............................................39 Mopar Group ..........................................54 NUCAR ....................................................16-17 Paul Miller Subaru ..................................34 Performance Ford Lincoln ........................11 Porsche Group ........................................23 PPG ........................................................3 Reliable Automotive Equipment ................35 Sherwin-Williams ....................................15 Subaru Group ..........................................53 Town Motors............................................41 Toyota Group ..........................................11 Tri-State Luxury Collection........................8-9 Valtek......................................................20 VW Group................................................44 Westbury Jeep Chrysler Dodge Ram SRT 32 Wheel Collision Center ............................31 New Jersey Automotive | July 2019 | 53
54 | New Jersey Automotive | July 2019
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