Northern Kentucky Business Journal March/April 2015

Page 1

Business Kentucky

March/April 2015 Volume 34 Number 4

Northern

Journal

Workforce in NKY Employer Solutions Regional Initiatives Collective Impact Total Worker Health Women In Manufacturing


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In this issue

AROUND THE CHAMBER

Business Journal March/April 2015 4 From the President 5 Regional Economic Outlook Report 7 From the Chair, Steve Harper 8 How Can Your Company Benefit From Employer Solutions at the Chamber? 9 Your Northern Kentucky Workforce Investment Board (NKWIB) 10 KYFAME 11 NaviGo Scholars / Kentucky Work Ready Communities 12 LNK Class of 2015 Hits a Home Run for STEAM With Makerspace 13 Women in Manufacturing: ATech Training / Raise the Floor 14 Total Worker Health 16 Announcing the Launch of a Collective Impact Model on Workforce 18 Hiring Your First Employee? Follow This Checklist 20 Emerging 30 Profiles 23 Women’s Initiative Spotlight: Supreme Court Justice Michelle Keller 26 Chamber Snapshots 27 Member Milestones 33 Upcoming Events 34 Ribbon Cuttings

Women in Manufacturing Tammy King, shown above and on our cover, began a new career in manufacturing through retraining with Gateway’s Raise the Floor program, and was hired into the apprenticeship program at Mazak. Read her story on page 13. MEMBER MILESTONES

Share Your Good News by Submitting Member Milestones to the Business Journal Promotions, awards, appointments, and new positions are major milestones. All member organizations and their employees are invited to share announcements of their personal achievements in the Milestones column. Send Milestones to rgibeau@nkychamber.com

Periodicals Postage Paid at Covington, KY ISSN (0274-757X)

CEO/Publisher Trey Grayson Creative Director/Editorial Director Rena Gibeau rgibeau@nkychamber.com

Northern Kentucky Business Journal is published bi-monthly by the Northern Kentucky Chamber of Commerce, Inc., 300 Buttermilk Pike, Suite 330, P.O. Box 17416, Ft. Mitchell, KY 41017. Phone: 859-578-8800. Website: www.nkychamber.com.

Graphic Design Artboy Animation Director, Sponsor Investments Diana McGlade dmcglade@nkychamber.com

The Business Journal is a benefit of membership and included in membership fees. Annual subscription rate for nonmembers is $24.

Director, Member Investments Laura-Aurora (LA) Stopa lastopa@nkychamber.com

Periodicals Postage Paid USPS-548630 at Covington, KY.

Chamber Communications Committee Chair: Shelly Whitehead Emily Gresham-Wherle, Dana R. Skulan, Bill Powell, David Rhoad, Kelly Rose, Rachel Folz, Katie Scoville, Meredith Fossett, Shayna Crowley VP Public Affairs & Communications Adam Caswell March/April 2015

Postmaster: Please send address changes to the Northern Kentucky Chamber of Commerce, 300 Buttermilk Pike, Suite 330, P.O. Box 17416 , Ft. Mitchell, KY 41017-0416. Subscribers: Please send address changes by e-mail to info@nkychamber.com. © 2015, The Northern Kentucky Chamber of Commerce, Inc. and by the individual authors. All rights reserved.

NKY Chamber Business Journal

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Photo courtesy of Lead Magazine/ Wes Battoclette, photographer

PERSPECTIVE

Let’s Get To Work Trey Grayson, President & CEO, NKY Chamber of Commerce When I was getting ready to start at the Chamber, Brent Cooper told me that during his time as interim President, one of the top issues that members kept mentioning to him was workforce. In my now eight months on the job, I can report the same thing. Sometimes these conversations focus on the seemingly growing number of taxes, regulations and mandates that impact their bottom line (in a negative way), such as the Affordable Care Act. Many of the Chamber’s advocacy efforts aim to reduce this burden on our member businesses. Other times these conversations focus on the difficulty of attracting and retaining talent, such as luring more millennials to the area (as well as keeping the ones that we have). Our region is blessed with a low unemployment rate – no surprise given that nearly every retailer has a “Help Wanted” sign in the front window. And many of those with jobs would like to work more hours or receive more pay, but do not possess the skills necessary to obtain these better jobs. Compounding this problem is the heroin epidemic, which is reducing the available talent pool even more.

Northern Kentucky is blessed with one of the largest concentrations of advanced manufacturers in the country. Many are located in and around the Northern Kentucky Industrial Park, which is one of the largest industrial parks along I-75. Thousands of Northern Kentuckians are employed in what is perhaps our signature local industry. Unfortunately, most of these manufacturers are struggling to fill open positions, and the situation will worsen as many long-time employees begin to retire in greater numbers over the next few years. The good news is that the Chamber is at the forefront of many of the regional efforts to address these workforce issues. And that’s the theme of this issue of the Business Journal. We begin with a discussion of how the Chamber has repackaged our programming under the moniker of Employer Solutions. It’s not just a new name, but also a new and better approach for our members. The Chamber and our non-profit foundation, ImpactNKY, have been at the center of conversations with manufacturers, employment service providers like Gateway, NKU, and Thomas More,

our local Northern Kentucky Workforce Investment Board and Brighton Center, and other interested groups, like the Northern Kentucky Education Council, Partners for a Competitive Workforce, Tri-ED and Vision 2015. Kara Williams from Vision 2015 explains how this kind of collective impact approach works and what we hope to accomplish. Northern Kentucky is starting to get some state and national attention for our efforts, including the recent Work Ready Community certification for Boone, Kenton and Campbell counties, as well as recent inquiries by the US Chamber of Commerce. Initiatives like NKY FAME, NaviGo Scholars, Raise the Floor and NKY Makerspace are going to make a difference. But there is much more that can be done – not just by the Chamber, but also by you. Let’s get to work!

Makerspace: a place where kids can tinker, get inspired, and get excited about STEAM Two Boone County robotics teams, the Brainy Bots (Ryle HS) and Junior Brainy Bots (Gray MS) heard about Makerspaces and learned that there are none for kids in Northern Kentucky. Determined to create their own Makerspace, they pre-

sented their case and developed partnerships with Boone County Schools and the Leadership Northern Kentucky Class of 2015, who caught the excitement about creating a Makerspace in NKY. It will be focused on kids from pre-K to 12th grade,

and open to all NKY kids and families. The students designed it all, from floorplan to budget, to include creative spaces. To learn more about the Leadership Northern Kentucky Class of 2015 partnership, please see page 12.

Photos from KY State FLL Robotics Tournament at NKU: Brainy Bots Team (left), Junior Brainy Bots in the heat of competition (middle) and with their first place trophy (right). 4

NKYChamber.com

March/April 2015


ECONOMIC DATA ECONOMIC INDICATORSECONOMIC REPORT INDICATORS REPORT

Establishment Survey (Count of Jobs) Cincinnati MSA (000’s) Goods Producing Industries (000’s) Service Providing Industries (000’s) Cincinnati MSA Manuf. Employment (000’s) Durable Goods Nondurable Goods

Dec 2014

Nov 2014

1,054.7 150.5 904.2 109.7 64.6 45.1

1,056.7 151.2 905.5 109.7 65.0 44.7

Dec 2013

Dec ‘13-‘14 % Change

1,033.0 145.1 887.9 106.8 64.3 42.5

2.1% 3.7% 1.8% 2.7% 0.5% 6.1%

Household Survey (Count of People) Civilian Labor Force

Dec 2014

Nov 2014

Dec 2013

Boone County Campbell County Kenton County Northern Kentucky Total Cincinnati MSA (000’s) Kentucky (000’s) Ohio (000’s) US (000’s)1

64,985 44,638 82,880 192,503 1,089 1,975 5,707 155,521

65,355 45,020 83,365 193,740 1,099 2,000 5,747 156,297

66,170 45,589 84,279 196,038 1,088 2,035 5,728 154,408

Employed Residents

Dec 2014

Nov 2014

Dec 2013

Boone County Campbell County Kenton County Northern Kentucky Total Cincinnati MSA (000’s) Kentucky (000’s) Ohio (000’s) US (000’s)1

62,356 42,686 79,123 184,165 1,045 1,875 5,440 147,190

62,414 42,726 79,197 184,337 1,052 1,884 5,488 147,666

62,313 42,657 79,069 184,039 1,021 1,885 5,349 144,423

4.0 4.4 4.5 4.3 4.1 5.1 4.7 5.4

4.5 5.1 5.0 4.9 4.3 5.8 4.5 5.5

5.8 6.4 6.2 6.1 6.1 7.4 6.6 6.5

Dec 2014

Unemployment Rates (%) Boone County Campbell County Kenton County Northern Kentucky Total Cincinnati MSA (000’s) Kentucky (000’s) Ohio (000’s) US (000’s)1

Nov 2014

US “All Urban Consumers” (CPI-U)(SA) “Urban Wage Earners and Clerical Workers” (CPI-W)(SA)

Consumer Price Indices (1982-84 = 100) Cincinnati/Northern Kentucky CMSA “All Urban Consumers” (CPI-U)(SA)

Dec 2014

237.0 232.6

234.6 230.9

1st Half 2014

2nd Half 2013

1st Half 2013

223.7

US Finished Goods (SA) (p)

Dec 2013

236.1 231.4

Dec 2014

Producer Price index (1982 = 100)

Nov 2014

209.0

221.3

Nov 2014 212.7

The household survey is a count of people.

Dec ‘13-‘14 % Change -1.8% -2.1% -1.7% -1.8% 0.2% -3.0% -0.4% 0.7%

Dec ‘13-‘14 % Change 0.1% 0.1% 0.1% 0.1% 2.3% -0.5% 1.7% 1.9%

Dec 2013

Prices and Inflation Consumer Price Indices (1982-84 = 100)

218.8

(Billions of chained 2005 dollars; quarterly data at seasonally adjusted annual rates ) (r)

16,164

US Personal Income (Billions of dollars)

Q3 2014 Q3 2013

3

(Seasonally adjusted annual rates ) (r)

US

14,801

Q2 2014 16,010

Q2 2013 14,661

US Federal Reserve Board Index of Industrial Production (2007 = 100) Composite Index of Leading Indicators4 (2004=100)

Nov 2014

Employed Residents include those who work for pay or profit, completed at least 15 hours of unpaid work in a familyoperated business, and persons temporarily absent from a regular job. Unemployment Rate is the percentage of the Civilian Labor Force that do not have a job, have actively looked for work in the prior 4 weeks, and are currently available for work. Persons waiting to return to the same job after a temporary layoff are also considered unemployed.

-1.8% -2.0% -1.7% -1.8% -2.0% -2.3% -1.9% -1.1%

CPI measures changes in prices for all goods and services consumed by Urban households. CPI-U includes expenditures by all urban wage earners and clerical workers, 0.7% professional, managerial, and technical 0.2% workers, the self-employed, short-term 1st Half ‘13-’14 unemployed, and retirees (87% of total population). Change CPI-W includes only expenditures by hourly wge earners or clerical jobs. 2.2%

Dec 2013 211.8

Dec ‘13-‘14 % Change

Dec ‘13-‘14 % Change -1.3%

Q3 2013 15,780

Q3 2012 14,247

Q3 ‘13-‘14 % Change 2.4%

Q3 ‘12-‘13 % Change

Dec 2013

Dec ‘13-‘14 % Change

106.4

105.8

101.5

4.8%

121.1

120.5

N/A

N/A

1. Bureau of Labor Statistics, Current Population Survey, Local Area Unemployment Statistics (LAUS) or Workforce Kentucky Labor Statistics 2. Bureau of Labor Statistics, Current Employment Survey / 3. U.S. Bureau of Economic Analysis (BEA) 4. The Conference Board, US Business Cycle Indicators / 5. Bureau of Labor Statistics / (p) preliminary

Personal income is a measure of all sources of income. This includes wages, dividends, and government transfers. Mandatory contributions to social programs are deducted from this measure.

3.9%

Other Dec 2014

Civilian Labor Force includes all employed and unemployed persons looknig for work. CLF does not include retirees, students, stay-at-home parents, or those otherwise not seeking employment.

Dec ‘13-‘14 % Change

NIPA (Output, Production, and Income) Real GDP3

The establishment survey is a count of jobs, not people. Striking workers, selfemployed, proprietors, domestic, and farm workers are not included. Part-time and full-time jobs are each counted as one job.

Index of Industrial Production is the output of manufacturing, mining, electric, and gas utilities as a percent relative to 2007. Composite Index of Leading Indicators includes 10 components and can be found at www.conference-board.org/data/ bcicountry.cfm?cid=1


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March/April 2015


CHAIR COLUMN

How Do You Evaluate Entry Level Applicants? Steve Harper, President, Harper Oil Products Chair, Northern Kentucky Chamber Recently, I had the opportunity to participate in a focus group regarding the soft skills needed to get a job and perform effectively in today’s economy. The topic generated some lively discussion. I think it’s fair to say there is a gap between the expectations of Baby Boomers who are largely still in control of most businesses today and the Millennials who are just beginning to enter the workforce. How do you present yourself when you apply for a job? Are you wearing a business suit, dressed business casual, or are you wearing shorts and flip-flops? Long ago, someone told me that for an interview you should dress appropriately for the job for which you are applying (more recently I read that when you get a job, you should dress appropriately for your next job you want). One person in our focus group told of a new employee who came to work one day wearing flip-flops, knowing they had an important meeting that day. Looking for a conversation starter at the dinner table? I’d suggest asking your son or daughter their thoughts on this decision. Some of our young people are very proud of their body art and while one should value individuality as an important trait, it can pose a concern for certain employers. I know my parents’ generation had the same worries with the image we portrayed back in the 70’s with our long hair and side burns. I read of one restaurant out West where servers need not apply if they do not have a lot of body art. Apparently that was the company’s culture, and it was consistent with the audience they were trying to attract. But how well does this meld with the expectations of the corporate world? How do we educate our students to be more mindful of the company culture as they begin their journey into the workforce? I’ve had new hires in my own company show up for work fifteen minutes late and don’t understand why this isn’t acceptable. Where are they learning that puncMarch/April 2015

tuality and attendance isn’t important? It’s up to us to instill in our youth at an earlier age that they will be evaluated on this. Young people today are extremely talented and they bring a fresh, exciting and creative perspective to issues we’ve pondered far too long. They have never known a world where one didn’t carry a device in their hand everywhere they go. Contrast that with Boomers who weren’t introduced to computers until after they had been in the workforce for a while. Both groups recognize the power these devices bring to today’s fast-paced world. But the young among us can program them in such a way that they sing to you, wake you up, remind you of each detail in your schedule, help you communicate with the world in countless ways and will likely help you plan the first manned flight to Mars! I think part of the gap that exists between these generations occurs because each has their own idea of when it is appropriate to use these devices. How many times have you sat in a meeting when someone is constantly looking at their device and replying to some prompt? Is this merely an example of efficient multitasking (especially when the speaker isn’t exciting, or you already know the subject matter), or is it a case of not giving the speaker your respectful attention? Are you replying to your boss who wants some critical information or are you responding to a text or a tweet from your buddy from school? Obviously, the former is important, and the latter is not; but, how does the speaker know which is occurring? Finally, what do young job applicants expect from their employers versus what do their employers expect from them? For an entry-level job, do you expect a $50K per year salary, three weeks vacation, paid sick leave, health, life and disability insurance and a 401(k)? Well, if you have some kind of special talent that’s not very common among the general population such as being able to throw a 100 miles per hour fastNKY Chamber Business Journal

ball or being a wiz at integral calculus, then maybe you’ll get that and more. But for the other 150 million or so of us in the workforce, it’s not likely. But be persistent, work hard and you’ll get there. You know, the bottom line for entry level applicants is, you have to package yourself in such a way that your prospective employer is intrigued by what you bring to the table. Stand out from the crowd, but in a way that conforms to business norms. After you get the job, then you can prove how talented you are. Too many times I’ve read resumes that looked perfect for the job only to find out in the interview that I really didn’t want that person representing our company to the public. Perhaps that person would have been great interacting with our stakeholders, but that wasn’t apparent in how they presented themselves. So, why do I write this to an audience of Chamber of Commerce members? You are already accomplished business leaders. Well one, we’re all in positions to provide some positive mentoring to young people, whether it be our own kids or ones we speak to in various settings. And two, maybe we need to listen to them as well so we can take Stephen Covey’s advice and seek to understand before we seek to be understood. Finally, I’d like to make you aware of one area where Leadership Northern Kentucky is taking matters into their own hands. On March 5th the LNK 2015 class is holding their “Leading in Education” session in partnership with Regional Youth Leadership 2015. In addition to discussions on STEM education and workforce development, the two groups will be exploring the importance of effective life success skills. What could be better than the leaders of today imparting their wisdom with the leaders of tomorrow?

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EMPLOYER SOLUTIONS

How Can your Company Benefit from Employer Solutions at the Chamber? By Mike Sipple, Jr., President, Centennial, 2014-2015 Employer Solutions Chair Value and assisting the businesses of our region is a critical focus for the Northern Kentucky Chamber. Within this focus is a testament to the Chamber’s commitment to area employers; proof that the Chamber continuously works on building efficiencies for our members—which leads me to the recent re-packaging of Employer Solutions. Employer Solutions strives to strengthen employers’ competitive advantage by providing solutions to meet critical business and workforce needs. These solutions address Health, Wellness & Safety, Talent & HR, Labor Law and Workforce Development, while also developing partnerships and connections with employers alongside local education institutions and community organizations. The Chamber’s Employer Solutions division looks to be one of the region’s key collaborators in the noted focus areas, and bring attention to our members on topics that impact businesses and their people each and every day. At the end of the day, all we hear is how organizations are striving to be better companies, better employers that both attract and retain great talent. We know it takes thought leaders having conversations with their peers to learn and implement best practices. This is what Employer Solutions plans to provide for members, and establish a great marketplace of expertise and resources. Employer Solutions is for all organizations—privately

held companies, family businesses, non profits—those that are large, medium and small. The design is about bringing value that covers a blend of each type of organization. Employer Solutions is built on the long history of programs like HR Group, the Chamber’s Workplace Safety network and job fairs such as Employment Extravaganza that connect employers to talent. When issues arise, there is a goal to build strength and collaborate in a way that allows our region to continue to be a best place to live work and play. With the invaluable input of volunteer leaders who have been and remain involved, there is a level of expertise within Employer Solutions that can be shared with members at all levels. During my interactions as an engaged Chamber member, I’ve seen the continual focus be on the customer. That’s one of the most important and critical aspects of any organization today. I’ve been able to see the Chamber focus on the members as their most important asset, and the hope is for Employer Solutions to be yet another way to deliver great results on issues impacting you! As a Chamber Board member and the 2014-2015 Chair for Employer Solutions, I’m proud of the work that has taken place over the last few months to provide a streamlined offering of programs and resources around HR & Talent; Health, Wellness & Safety and Labor Law. I encourage you to take advantage and get engaged!

EMPLOYER SOLUTIONS FOCUS AREAS Health, Wellness & Safety

Talent & HR

Focused on the important role health, wellness and safety plays in your company, the Chamber provides employers with information and resources to adapt to changing healthcare and workplace safety trends.

Interactive forums focused on recruiters, HR professionals and business owners are designed to provide current information to support labor and employment needs and facilitate connections to regional talent.

Labor Law Resources & Training /Employer Consultation

Employer Solutions Sponsors:

Stay current on legal employment issues and receive consultation related to valuable data to support workforce efforts. To learn more about the Northern Kentucky Chamber’s services, members and events visit www.nkychamber.com. 8

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March/April 2015


WORK FORCE

Your Northern Kentucky Workforce Investment Board (NKWIB) By Linda Gravett, CEO, Just the Basics, Inc., Chair, NKWIB and Barbara Stewart, Director, NKWIB Employers in our community are constantly talking about the shortage of qualified workers. It’s difficult to find people now with needed skills, let alone prepare for future growth while bracing for an enormous level of retirements. Talk about the perfect storm! The question then becomes—what is being done to meet the current and future needs of our employers. In answer – Northern Kentucky is fortunate to have a number of solid organizations, like the NKY Chamber, that are working to address the question. We would like to introduce you to another organization - the Northern Kentucky Workforce Investment Board (NKWIB) – whose purpose it is to address these needs. The NKWIB is composed of businesspeople and community partners that drive policy, direction and funding oversight for the local workforce investment system in our area. This system involves close collaboration with the education, workforce development and economic development arenas. In particular, the NKWIB’s main vehicle for providing services is the Kentucky Career Center – Northern Kentucky (KCC). With 6 locations in our area, the Career Center is a collaboration of nine workforce development partners that assist individuals with a variety of employment and workforce readiness services (e.g., job search, resume writing, acceptable work behaviors and occupational education) to help meet the changing and evolving needs of our local businesses. In FY2014, 14,918 people served by the KCC entered employment. 14,255 retained their job for 6 months with an average 6-months earnings of $16,929.26.

March/April 2015

The NKWIB was the first board of its kind in the State to receive “High Impact WIB” designation from the Kentucky Workforce Investment Board. To receive this designation, the NKWIB submitted a detailed application, underwent a 2-day review by a team of workforce development and economic development experts from the Commonwealth and other parts of the country, and met standards that

In FY2014, 14,918 people served by the KCC entered employment. 14,255 retained their job for 6 months with an average 6-months earnings of $16,929.26.

measured the three areas of strategic planning, developing and managing resources, and managing the work of the board. This designation shows that the NKWIB is going above and beyond the requirements of the federal government to improve the efficiency and effectiveness necessary to elevate the workforce and businesses in our community.

NKY Chamber Business Journal

Special areas of accomplishment were noted: • 56% of the members are businesses in the area, thus making sure the business “voice” is driving the decisions and outcomes of the NKWIB. • The NKWIB has member representation from Vision 2015, the NKY Chamber, the NKY Education Council, TANK, Brighton Center, NKCAC, Life Learning Center, NKU, Gateway CTC, and United Way. This ensures alignment with their community objectives which go beyond required measures of the Workforce Investment Act, the federal source of funds for training and employment services. • The NKWIB directs the work of the Kentucky Career Center, its primary operation for delivery of services to job seekers and employers. The NKWIB strategically focused these services on the industry sectors key to our economic health. Those are Advanced Manufacturing, Information Technology, Health, Logistics/Distribution, Services and Energy. With the strategic thinking of the NKWIB, the Northern Kentucky area is strengthened in terms of economic, community and personal development. Employers are provided with qualified candidates to meet their needs. This provides gainful employment for Northern Kentucky residents. It is the foundation for the NKWIB, the Career Center system and community partners to help residents be self-sufficient, take care of their families, give back to their community and have a great quality of life. After all, isn’t that what we all want?

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WORK FORCE

Northern Kentucky Manufacturers Partner to Attract Students and Veterans Into Workforce By Wade T. Williams, Vice President, Northern Kentucky Tri-ED Many U.S. and foreign-owned advanced manufacturers call Northern Kentucky home and have found great success in our region. Economic growth and the pending retirement of many workers have driven manufacturers to consider how to attract students and veterans into the manufacturing workforce. Eight Northern Kentucky manufacturers partnered with Gateway Community & Technical College, Northern Kentucky Tri-ED, the Kentucky Cabinet for Economic Development and the Kentucky Community & Technical College System to formally launch the Northern Kentucky Chapter of the Federation for Advanced Manufacturing Education (FAME). “Advanced manufacturing accounts for 10 percent of the jobs in Northern Kentucky and manufacturers need to fill more than 600 positions per year as older employees retire or leave the workforce,” said NKY FAME chair Mike Hirsch, Vice President of Operations at ZF Steering. “One way to address this challenge is to

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attract veterans and high school students into manufacturing, which has become more technical and offers high paying jobs.”

NKY FAME is working to encourage veterans and high school students to apply for the Advanced Manufacturing Technician (AMT) apprenticeship program, which will begin in September 2015. Last fall, the group met with Northern Kentucky superintendents to inform them of the jobs and training available to students. In addition, two hiring fairs were held in December and January and attended by more than 100 students, parents and veterans. The AMT program provides handson training at a manufacturing facility, classroom instruction and access to high-paying advanced manufacturing careers. Upon completion of the program, students receive an associate degree in Applied Sciences, and, with the practical skills gained during their paid work expeNKYChamber.com

rience, many begin full-time employment with the sponsor. Others may decide to further their technical education to obtain an engineering degree. “I’m confident the AMT program will provide real solutions to the workforce challenges facing our local manufacturers and provide a strong career path for our students,” added Hirsch. FAME builds on a program started by Toyota Motor Manufacturing Kentucky in Georgetown. Manufacturers in the Northern Kentucky Chapter include Hahn Automation, Linamar, L’Oréal, Mubea, SAFRAN (Messier-Bugatti-Dowty), Stöber, Wagstaff and ZF Steering Systems, LLC.

Manufacturers interested in joining NKY FAME should contact Wade Williams, Vice-President of Business Retention and Expansion for Northern Kentucky Tri-ED, at 859-344-0040. Veterans and students can apply to the AMT program via www.kyfame.com. March/April 2015


WORK FORCE

NaviGo Scholars Programs Connect Businesses, Schools & Students By Katie Scoville, Scooter Media Businesses, students, and schools all benefit from partnering together. Students have the opportunity to see a path for their future, businesses meet potential future employees, and schools have more engaged students. NaviGo College and Career Prep (NaviGo), founded by former Kenton County Superintendent Tim Hanner, is working to develop and facilitate such partnerships in Northern Kentucky through its NaviGo Scholars programs. Now entering its second year, the NaviGo Scholars programs are administered through the Northern Kentucky Education Council with services provided by NaviGo. With the goal of guiding local middle and high school students on a successful path to college and beyond.

The NaviGo Scholars Connects Program matches students, selected by local companies, with NaviGo and career coaches. Students begin monthly meetings with their coaches in August, and correspond regularly between sessions. Once the student and NaviGo Coach have established a relationship, the student is paired with an employee of their sponsor company as a career coach. In 2014, our five partner businesses, Toyota, Duke Energy, Citi, Heritage Bank, and Bank of Kentucky, supported 34 scholars from 12 schools. To reach even more students, NaviGo is adding the NaviGo Scholars Futures program in 2015. The Futures program focuses primarily on recruiting and training students for the most needed professions

in our region, like advanced manufacturing, healthcare, IT, and more, and allows corporate sponsors to select small groups of high school juniors and seniors who all have similar career interests. Corporate sponsors have the opportunity to provide career coaches as well as to collaborate with NaviGo to infuse the needed soft and/or technical skills into the curriculum. The NaviGo Scholars programs are an important part of bridging the gap between students and the workforce. Students face countless challenges as they work to transition to college or career. These programs help students find their way. If your company is interested in getting involved with the NaviGo Scholars programs, contact Tim Hanner at (859) 8021303 or visit www.NaviGoPrep.com.

Governor Beshear Awards Kentucky Work Ready Communities Certification to NKY Counties In a recent announcement by Governor Steve Beshear, three counties in the Northern Kentucky region including Boone, Campbell and Kenton counties were certified as a Kentucky Work Ready Community. Northern Kentucky is the first area of the state that has earned this recognition through a regional approach. The certification program from the Kentucky Workforce Investment Board (KWIB) and the Kentucky Education and Workforce Development Cabinet assures employers that a local workforce has the talent and skills necessary to staff existing jobs and to master the innovative technologies new jobs will require. “We are excited that each of the three counties (Boone, Campbell and Kenton) involved in this process has achieved Kentucky Work Ready Communities status March/April 2015

and we look forward to certifying many others in the future. Work Ready status is not an easy accomplishment. Northern Kentucky county and regional leaders are to be commended for working together to achieve this goal,” said Roxann Fry, chair of the Kentucky Work Ready Communities Review Panel and senior consultant for the Tennessee Valley Authority Economic Development. “This certification is reflective of the impact we can make when taking a regional approach to building a world-class business climate. We are excited to not only be the first region certified, but also the first metropolitan area of the Commonwealth to be designated as a Work Ready Community,” said Northern Kentucky Chamber of Commerce President and CEO Trey Grayson. NKY Chamber Business Journal

To become certified, communities must gather local support and commitment and apply for the Kentucky Work Ready Communities designation. Counties have to meet criteria in six areas including high school graduation rate, National Career Readiness Certificate holders, demonstrated community commitment, educational attainment, soft-skills development and digital literacy. A panel appointed by the KWIB reviewed applications for the certification. The panel recommended certification by the board for the counties that met the criteria. The panel will meet four times a year to review applications, which can be submitted at any time. For more information about the Kentucky Work Ready Communities program, go to http://workready.ky.gov. 11


WORK FORCE

LNK Class Of 2015 Hits A Home Run For STEAM With Makerspace By Amanda Van Benschoten, LNK Class of 2015 Our region has a problem: we need more workers in engineering, technology, robotics and the skilled trades. But how do you get students interested in those fields at an early age? Leadership Northern Kentucky Class of 2015, in partnership with the Boone County Education Foundation, may have found the answer. In April, we’ll open the NKY Makerspace, a unique facility designed around the simple premise that everyone can learn by having fun. Students from all Northern Kentucky schools can come to think, create, dream and build. Boone County Schools has provided a facility in Burlington and will operate and staff the NKY Makerspace. They’ll make new objects using 3D printers, and also the oldfashioned way: with a hammer and nails. They’ll invent and learn on MaKey MaKeys and experiment with cutting-edge video and

audio technology. And they can even get their hands dirty in a secure outdoor area. All activities will promote STEAM (Science, Technology, Engineering, Arts and Math) learning. First, however, we need to fill it. Can you help? The Northern Kentucky business community has responded generously since LNK began fundraising in late 2014, but we remain in need of technology, equipment and materials – everything from 3D printers to power drills. Sponsorships are available, and all donations are tax-exempt. For more information or to become involved, please visit www.facebook.com/nkymakerspace or call Project Coordinators Larry Luebbers (859-905-5525) and Claire Parsons (859394-6200).

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WORK FORCE

WOMEN IN MANUFACTURING ATech Training, Inc. By Laura Lyons, President, ATech Training, Inc. Career retraining programs can have a huge impact on someone’s life. And what better way to understand that, than by hearing someone tell her story in her own words. Kristine Dietz agreed to relate her personal experience: Kris started as a co-op in 1998 through Gateway’s electronic program. She was hired in 2000 when ATech Training, Inc. had an opening and has been employed as an Electronic Assembler. She has worked and raised her three children during this time. Juggling work and family is a challenge for all working parents. She is one of our top Electronic Assemblers in production and has worked hard to obtain these skills. Kristine wrote, “I was going through a divorce when I decided to go to school. At 28 years old and raising three young children I knew I would have to get a good paying job in order to support my family. So my mom helped me file for financial aid. I felt like I was doing everything backwards. I was not always good in high school, math was the kicker for me. In class it was just two ladies and at least 12 guys. Small classes, more time for one on one if needed. I would need it. In the end I had to retake some classes. I was the only female in the classes for sometime, the other lady said the class was too hard. The support I received from the guys was great, we would

get together and have study class. I could also go straight to the instructor and ask questions. It took me a little bit longer to go through some of the classes, but I made it. Starting over was hard, but I made it and I showed my kids that if you set your mind to something you can achieve it with hard work.” Careers in manufacturing offer great opportunities for women of all ages. Kristine took that leap of faith and has achieved her goal of obtaining a job that offers financial security for her family.

Gateway Community & Technical College: Raise the Floor By Carissa Schutzman, Dean of Workforce Solutions, Gateway Community and Technical College In January 2014, the first Raise the Floor class began when 10 women enrolled into Gateway’s manufacturing engineering technology program and began the Manufacturing Skill Standards Council (MSSC) Certified Production Technician (CPT) course. “I was frightened to go back to college at my age, but I decided to do it because I couldn’t keep getting laid off,” said 51 year old Tammy King. After her most recent lay-off, King contacted the Kentucky Career Center where she learned about manufacturing and Raise the Floor. “I told them, ‘I need to make this much money. What do you suggest? They said manufacturing.’” March/April 2015

NKY Chamber Business Journal

King completed the industry-driven CPT credential in May and decided to apply for an apprenticeship at Mazak. In June Tammy King became the first Raise the Floor woman to begin her manufacturing career. Since she was hired into the apprenticeship program, King will work full time at Mazak and attend Gateway part time; Mazak will not only pay her as an employee but also will pay for her tuition, books, and fees at Gateway. King credits the Raise the Floor program. “I encourage anyone who’s down on their luck to do this,” she said. “It wasn’t hard to go through. In fact, it was really interesting, and I think I’ll like it.” 13


WORK FORCE

Total Worker Health™: An Employer Solution for Workforce Well-being Thomas Cunningham, Ph.D. – National Institute for Occupational Safety and Health Mary Lynn Brunemann, RN, BSN - St. Elizabeth Business Health Services Most employers know that providing a safe and healthy workplace isn’t just a legal duty—it’s also good business sense. Workplace safety and health discussions often focus on topics such as having written safety programs, identifying and eliminating hazards, providing proper personal protective equipment, or complying with regulations. By taking proactive steps to address workplace safety and health issues, employers see return on their investments in financial terms (such as lower insurance costs, less property damage) as well as in personnel (fewer lost workdays, reputation as a good employer). Workplace wellness programs have become increasingly popular among employers as a way to not only boost the physical and mental health of employees, but also to save on healthcare costs. But why should employer efforts to protect and promote the health and well-being of employees be limited to company

time? Business leaders are recognizing that both work-related factors and health factors beyond the workplace jointly contribute to many problems that confront today’s workers and their families. Traditionally, workplace safety and health programs have been compartmentalized, reducing worker exposures to risk factors arising in the work environment itself. Total Worker Health™ (TWH) is a strategy integrating occupational safety and health protection with health promotion, to prevent worker injury and illness and to advance health and well-being. This strategy helps your organization create goals to promote overall health and protect occupational health. These goals involve collaboration within the human resource, benefit, safety, and wellness departments. Here are examples of integrated strategies: • Providing mandated respiratory protection programs that give comprehensive support for workers to quit using tobacco. • Offering ergonomic consultations that discuss work design, joint health, and strategies to prevent and manage arthritis. • Providing onsite, comprehensive workplace screenings for work-related and non-work-related health risks. • Using models that combine occupational health services with workplace primary care. • Regularly communicating and demonstrating that senior leadership and management supports a culture of health of safety and health across the organization. • Regular communication and demonstration of senior leadership and management commitment to support a culture of health of safety and health across the organization. Organizations that see the value of the TWH™ approach include well-known global corporations such as Johnson & Johnson, as well as local employers such as McD Concrete Enterprises. For example, according to the company’s 2012 Citizenship & Sustainability Report, Johnson & Johnson has recently had the lowest rate of serious injury and illness cases since 2007 and has reduced its rate of lost-workday cases by 15%. Additionally, from 2002 to 2008, the Johnson & Johnson workforce had many health risks decline, including obesity, high blood pressure, high cholesterol, tobacco use, physical inactivity, and poor nutrition. During that period, healthcare costs at Johnson & Johnson grew by 1%, compared with an average 4.8% growth in costs at similar companies. Overall, the worksite health promotion program had a return on investment of $1.88 to $3.92 for every dollar invested. While Johnson & Johnson has been working for more than 30

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WORK FORCE insurers, safety vendors, and wellness providers shared their plans to work toward integrating safety and wellness efforts in their workplace and with their clients. One of the aims of the Employer Solutions series is to combine previous efforts in workplace safety, health at work, and human resources so that each of these audiences can benefit from the kinds of conversations that happen when people from different functional areas start talking to each other about common goals. Throughout the year, the Chamber will offer more Employer Solutions meetings that focus on workplace safety and wellness. To get started with hands-on guidelines and resources on creating or expanding organizational cultures of safety, health and wellbeing, visit http://www.cdc.gov/niosh/twh/letsgetstarted.html. years toward a vision of having the “healthiest workforce in the world,” the TWH™ approach is relatively new to McD Concrete Enterprises. Nevertheless, this local employer sees the value in coordinating its efforts for safety and wellness. According to Matt Stier with McD, “Employees are McD Concrete’s most important resource. Our key objective is that they return home to their families every day, healthy and unhurt. The concept of Total Worker Health has helped us meet that objective.” In December, the Chamber’s new Employer Solutions meeting series began with a focus on the basics of a TWH™ approach. The meeting featured a presentation by Mary Lynn Brunemann of St. Elizabeth Business Health Services and Tom Cunningham of the National Institute for Occupational Safety and Health (NIOSH). After the meeting, several attendees from industry,

March/April 2015

1. http://www.cdc.gov/niosh/twh/ ; images reproduced from the infographic: Top Reasons to Create a New Pathway for a Safer and Healthier Workforce, available at: http://www.cdc.gov/niosh/twh/topreasons/ infographic.html 2. Henke RM, Goetzel RZ, McHugh J, Isaac F [2011]. Recent experience in health promotion at Johnson & Johnson: lower health spending, strong return on investment. Health Affairs 30(3):490–499. Disclaimer: The findings and conclusions in this paper are those of the author(s) and do not necessarily represent the views of the National Institute for Occupational Safety and Health (NIOSH).The mention of organizations and commercial entities and products in this article is for illustrative purposes only and does not represent an endorsement by NIOSH, the Centers for Disease Control and Prevention, or the US Department of Health and Human Services.

NKY Chamber Business Journal

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WORK FORCE

Announcing the Launch of a Collective Impact Model on Workforce By Kara Williams, Vice President, Vision 2015 One of the challenges our region has in filling the manufacturing talent pipeline is that careers in manufacturing are not well understood and suffer from a poor, and outdated, reputation as low skill, unstable, and unchallenging. Vision 2015 and Partners for a Competitive Workforce used human centered design techniques in 2014 to identify key messages that have the potential to recast the image of the industry and make it more appealing to youth and adults. Much more to come on this, but teaser alert—telling parents about the good wages and job security in manufacturing is not the best way to build excitement and interest in those careers. For the past year, the Northern Kentucky Chamber has led a fact-finding tour which confirmed that solid workforce development programming exists, but the current needs of local businesses are still not being met. Business leaders and small business owners consistently cite the shortage of qualified employees as one of their toughest challenges. This is not a new challenge and it is not a challenge unique to Northern Kentucky. Many interested parties have been at “the table” for years discussing the workforce talent gaps that have left high-paying jobs unfilled. So, what should we do to identify and implement solutions to solve this complex community challenge and set Northern Kentucky apart from competitive regions? Vision 2015 suggested that the existing group of community leaders working on this challenge adopt a collective impact model. More and more national experts have come to believe that collective impact is not just a fancy name for collaboration, but represents a fundamentally different, more disciplined, and higher performing approach to achieving impact on largescale, social problems. Vision 2015 along with five other regional organizations, including Partners for a Competitive Workforce, have been practitioners and recognized national leaders of this model since the phrase was coined four years ago.

It is important to know that collective impact initiatives build on existing collaborative efforts already underway. Collective impact is most effective when building from what already exists; honoring current efforts and engaging established

organizations, rather than creating an entirely new solution from scratch. That’s a key reason why this evidence based model makes sense to drive change in the workforce development and talent space in Northern Kentucky.

Collective impact is more rigorous and precise than collaboration among organizations. There are five conditions that, together, lead to meaningful results from collective impact: Common Agenda: All participants share a vision for change that includes a common understanding of the problem and a joint approach to solving the problem through agreed-upon actions. Shared Measurement: All participating organizations agree on the ways success will be measured and reported, with a short list of common indicators identified and used for learning and improvement. Mutually Reinforcing Activities: A diverse set of stakeholders, typically across sectors, coordinate a set of differentiated activities through a mutually reinforcing plan of action. Continuous Communication: All players engage in frequent and structured open communication to build trust, assure mutual objectives, and create common motivation. Backbone Support: An independent, funded staff dedicated to the initiative provides ongoing support by guiding the initiative’s vision and strategy, supporting aligned activities, establishing shared measurement practices, building public will, advancing policy, and mobilizing resources. Ensuring that employers have the talent they need to compete, and people have the skills they need to get good jobs is no easy chore. Luckily, Northern Kentucky is a community built on collaboration and we have the local expertise to produce and implement a collective impact strategy that will move us farther and faster than ever before. Stay tuned: Much more to come in 2015 on the workforce development front.

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GUEST ARTICLE

Hiring Your First Employee? Follow This Checklist By Charlie Vance, JD, PHR, Chief Executive Officer, Erigo Employer Solutions Often times business owners are ill prepared for all of the responsibilities that come along with being an employer. The decision to hire the first employee is arrived at after operating for months as a lean, one-man or woman shop and the business owner has become exhausted by wearing all the hats that entrepreneurs are forced to wear during a business’s infancy. However, the essential judgment of when to pull the trigger and go from an overworked business owner to an overworked employer should not be entered into hastily. There is more to consider than just what tasks can be relieved by adding an extra set of hands to your business. Be aware that becoming an employer brings additional paperwork, liabilities, expenses, training time and legal obligations once this transition has been made. Additionally, there are several steps to be taken prior to hiring an employee to be sure your business is compliant and not subject to unnecessary liabilities. Once you have a candidate in mind, here is a non-exhaustive list of items that you will need to check off your to-do list before your new employee’s first day.

There is more to consider than just what tasks can be relieved by adding an extra set of hands to your business. Obtain Workers’ Compensation Insurance Depending on which state your employee will be located in, you may have to jump through several hoops before coverage is established, and it may take some time. All Kentucky employers with one or more employees are required to carry workers’ compensation insurance through either a commercial carrier or on a self-insured basis. It is best to get the 18

process started by contacting one of the many competent and knowledgeable insurance agents in the area. Apply for a Federal Employer Identification Number Commonly referred to as a Federal Tax Identification Number, you’ll need to obtain an Employer Identification Number (EIN) from the Internal Revenue Service (IRS). The EIN will be required when you eventually deposit taxes, file a return or communicate with the IRS or Social Security Administration (SSA). Most businesses can submit an application online quickly and easily. Once you’ve submitted the SS-4 application, an EIN will be issued immediately during the same online session. Register for Unemployment Insurance with the Appropriate State In Kentucky, non-exempt businesses are required to register for an unemployment insurance (UI) account if $1,500 or more is paid in gross wages in a single calendar quarter or if the business has at least one worker performing services during any part of 20 different weeks out of a calendar year. In other words, if you plan on hiring someone, it makes sense to register for a UI account and pay the taxes correctly. Most states, including Kentucky, require employers to submit contribution and wage reports on a quarterly basis. Kentucky businesses can register online at kewes.ky.gov. Register with the State New Hire Reporting Program All employers are required to report new employees or rehired employees to their state’s new hire reporting center within 20 days of the employee’s hire date. The new hire reporting program is a state directory that aids agencies in locating parents, establishing child support orders, and enforcing existing child support orders. You must register as a reporting company before reporting your first employee. Registration can be done NKYChamber.com

online (ky-newhire.com) and is quick and easy but will require an EIN number so be sure to complete that step before moving on to this one. Prepare the Required Federal and State Forms Before your new employee’s first day, you should have a few documents printed and ready for him or her to complete: Form I-9, Form W-4, and your state’s tax withholding form. Form I-9 is required to document verification of the new employee’s identity and right to work in the United States. Newly hired employees must complete and sign the employee section of the Form I-9 no later than the first day of employment. Likewise, employers must do their part by completing Section 2 of the form within three business days of the employee’s first day of employment.

Be aware that becoming an employer brings additional paperwork, liabilities, expenses, training time and legal obligations once this transition has been made. Federal and state tax withholding forms must be kept on file by the employer for each employee. Information completed by the employee is used to calculate the correct amount of federal and state income tax to withhold from each employee’s wages. Display Mandatory Posters Employers are required by both federal and state laws to clearly and conspicuously display official labor and employment notices regarding worker rights. The required postings can be obtained at no cost to the employer directly from the applicable agency websites. Alternatively, March/April 2015


there are several companies that provide a single, laminated poster that includes all required postings. The posting requirements vary by statute and some employers, particularly those with few employees, may not be required to post notices that other employers are required to. Check the Department of Labor’s website for information about which posters you must display in your workplace. Posters can be obtained here at a discount for Chamber members: http://bit.ly/LaborLawPosters Create a Job Description A good job description is detailed and fully explains to employees what you expect from them and what they should expect from you. It should plainly describe the tasks to be performed, how the work is to be completed and the purpose of the job as it relates to other positions and the overall objectives of the company. Job descriptions commonly include the following sections: job title, duties, requirements, skills, qualifications, and compensation. Please note that job descriptions can have liability implications if a claim is brought under the Americans with Disabilities Act or the Fair Labor Standards Act so consider seeking advice from a professional to be sure you’ve included all of the necessary elements in this important document.

GUEST ARTICLE Establish a Personnel File Start a file for your new employee and be sure to keep his or her signed tax documents, job description, application, and resume. Personnel files should be kept confidential and access should be limited to only those with a legitimate business need to view the files.

If you haven’t established a relationship with an experienced attorney and accountant by this stage in your business, now is the time to consult with these professionals. In the future you’ll want to keep records of performance evaluations, compensation changes, disciplinary actions, and other documents germane to the employment relationship. The Department of Homeland Security recommends that you keep all I-9 documents in a separate file to facilitate inspection in the event of an audit. Also, if you have the need to keep medical information for your employee(s), please note that special rules apply to the

handling of this information and these documents should be kept separately. Begin a Relationship with an Attorney and a CPA If you haven’t established a relationship with an experienced attorney and accountant by this stage in your business, now is the time to consult with these professionals. They will be able to help you ensure that you’ve taken all the necessary steps to prepare for this shift in your business. Additionally, you are likely to have questions and/or problems arise in the near future requiring guidance. If you already have an established relationship then you’ll know exactly who to call when the time comes. In conclusion, the decision to become an employer is a big step and one that shouldn’t be taken lightly. Make sure you go into this new phase of your business with your eyes wide open and a strong understanding of the preparatory steps you’ll need to take. The information provided in this article is for general informational purposes only and not intended to be legal advice. Nothing in this article is intended to substitute for the advice of an attorney. If you require legal advice, please consult with a competent attorney licensed to practice in your jurisdiction.

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BUSINESS

RECOGNIZING 2014 DESIGNEES Emerging 30 is comprised of local businesses making a significant economic impact on the community based on annual revenue growth. Winners receive public acknowledgement of their achievements and are encouraged to offer their guidance and advice to help other small businesses grow during special networking and training opportunities tailored specifically to Emerging 30 designees.

consultants, business coaches, etc.) is a continued push as they look ahead to 2015. Their clients appreciate TBB looking out for their best interest in all aspects. Submitted by: Chris Allen, The Business Spotlight, Inc. The Business Backer (TBB), headquartered in Blue Ash, OH, is led by two managing partners: Scott Avera–Chairman and Jim Salters­ —CEO. Their company, founded in 2007, focuses on providing “True Relationship Financing ™” to help businesses survive (operating cash) or thrive (business expansion). Justin Zawaly, Chief Growth Officer, says they are very proud of two things last year: 1) doubling of sales and near doubling of their staff, and 2) winning the U.S. Chamber of Commerce Blue Ribbon award given to the top 100 small businesses in the country. Justin says their clients choose TBB because, “We provide multiple solutions for your business with a personal touch.” Their partnership with other financing entities allows them to provide the best solutions for their clients even if it is not a TBB product. Included is advice to the client on what to look out for when seeking financing and steps to improve their financing options. The “personal touch” comes in the form of a staff of dedicated financial advisors who work directly with the client vs. the current trend of most businesses moving to automated customer contact, allowing TBB’s customers to feel known. The big shift last year into providing financing for their clients to ensure they could enlist the help they needed (e.g.,

Brothers Troy and Brendan McAndrews took ownership of McAndrews Windows and Glass from their father in 2004 and set out to transition the company from replacement windows to the architectural line of glazing systems. Specializing in full architectural window systems, McAndrews now provides commercial windows and glass systems, including window systems for facilities such as fire stations, office buildings, schools, and strip malls. Their growth principles are to “be determined, achieve number one in customer satisfaction, abide by the Golden Rule, and work harder than anyone else”. According to Troy McAndrews, this has made supplier and client recommendations easy to come by, which has helped drive their growth as well. Employing 35, today McAndrews is in the middle of another “growth planning phase”, looking to add both size and value. Their strategy is to continue to depend on the business lessons they have learned since 2004. When asked about advice for others intent on creating award winning growth

rates, Troy says “slow and steady wins the race, but you have to have good, achievable goals. Set them, then work every day at achieving them. It also helps to have strong suppliers, banking and accounting partners. Then take time to look back at yourself from an outside perspective to see if the business you are creating is something you would be proud of or not.” Needless to say, Troy and Brendan are proud of what they continue to create at McAndrews Windows and Glass. Submitted by Larry Nitardy ComAssist

Recruit Military was founded in 1998 by Peter Gudmundsson as a way to help companies and organizations excel by leveraging America’s best talents—our veterans. Headquartered in Loveland, Ohio with just under 50 employees, RecruitMilitary has experienced significant growth in recent years. With over 700,000 jobs posted nationwide at the time of this printing, it is easy to see why they are the region’s best resource for transitioning those that courageously served their country into productive, lucrative careers. A healthy admiration for veterans, their leadership skills, determination, and life experiences is personified by the RecruitMilitary staff and clients. The advice their team would give to others starting in business is to practice the highest integrity in everything you do, know precisely what you are trying to accomplish and execute relentlessly. The most important business lesson RecruitMilitary has learned is

Emerging 30 Award eligibility requirements include being a current NKY Chamber member or a company headquartered in Boone, Campbell or Kenton counties, privately held, in operation for at least four full years, revenues exceeding $250,000 and an average annual revenue growth of 15% or more over the past three years. 20

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to judge people more on their character, potential and soft skills and less on their direct credentialed experience. In fact the biggest challenge the RecruitMilitary team faces is in combatting the “veterans as victims” narrative that is prevalent in parts of our society with a more accurate and affirming “veterans as opportunities” perspective. Those that have hired former military personnel know the values inculcated in military life are recipes for success in business. Submitted by: Dean Gallo, LOTH, Inc.

How does a marine dealer go from selling 20 boats a year to 200 boats a year in just four years? According to Sean Wieda, owner of Wieda’s Marine, in Alexandria, KY, you do it by knowing the detail of

BUSINESS your clients’ needs, hiring and operating with staff that has experience in the clients’ environment, and associating yourself with the most desired products the clients will want. That’s Wieda’s story. From aluminum flat bottom boats for local recreational outdoorsmen, to the highest regarded brands and most technically outfitted competitive fishing boats, Wieda’s has developed customers from their home town, to Louisiana, upstate New York, even Australia. Providing insights to growing so fast, Sean noted, “Starting from scratch and growing quickly requires systems and procedures to make things flow easily. Finding and having committed people that fit our outdoorsman culture has also been critical.”

To win clientele, he suggests, “Go where they are, shake their hand, and show them you know how to help them achieve their goals, and then provide personalized service. This attitude runs through our entire staff.” What about lessons learned in the growth process? Sean says to remember you cannot do it alone, you have to delegate to people who are the experts in their fields. To continue outstanding growth, Sean invites all serious or recreational fishermen and recreational boaters to check out their professional service and hospitality. Whether a small aluminum boat, or a 21-foot tournament-rigged bass boat, Wieda’s Marine has your opportunity. Submitted by: Larry Nitardy, ComAssist

You asked, we delivered! NKY Business Showcase April 15 Want to see YOUR company profiled in a future issue? Apply for Emerging 30! Now accepting applications for the 2015 Class of Emerging 30, presented by Strauss Troy. Criteria include: • Company is a current NKY Chamber member and/or headquartered in Boone, Campbell, or Kenton county • Is privately held • Has been in business for at least the past four years • Have annual gross revenues of at least $250,000 • Achieved an average annual revenue growth of at least 15% over the past three years Are you in the top 30? Don’t wait – apply today!

8 am - 12:30 pm The NKY Chamber welcomes Ms. Karen Forgus, Senior Vice President of Business Operations for the Cincinnati Reds, for the 2015 keynote address. Ms. Forgus is the highestranking non-ownership family female in Major League Baseball, and is instrumental in every business decision at the organization. Our brand new SHOWCASE is an exciting opportunity for you to: • Showcase your products and services to other Chamber members and business professionals via a B2B expo. • Connect with potential clients and customers face-to-face to build relationships. • Learn from subject matter experts in workshops designed to give you the tools you need for business success. Register at: http://bit.ly/BizShowcase2015 Supporting Sponsors:

Use this link for application: http://bit.ly/E30App2015 Questions? Contact Christie Rogers 859-426-3652 crogers@nkychamber.com

March/April 2015

Event Sponsors: CareSource

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Merx Latin - commerce ; trade (pl.)|

2015

Save the Date Tuesday, May 12 from 8:00 AM to 1:00 PM The Mets Conference Center, Erlanger, Kentucky Featured Speaker - Robert N. Elliston Executive Vice President & Chief Operating Officer, Breeders’ Cup Limited Robert N. Elliston has been Executive Vice President & COO of Breeders’ Cup Limited since May 2012. An avid horse racing enthusiast his entire adult life, Elliston oversees operations and execution of the Breeders’ Cup World Championships, North America’s richest sporting event. Prior to coming to Breeders’ Cup, Elliston was President & CEO of Turfway Park in Northern Kentucky; a position he held for 13 years. He currently serves on the Board of the Thoroughbred Aftercare Alliance. Elliston has been recognized for his contributions to the horse industry, having been awarded “Man of the Year” distinction by the Kentucky Horseman’s Benevolent & Protective Association (HBPA), as well as the Kentucky Harness Horsemen’s “Presidential” award for distinguished service. In 2011, he was inducted into the Northern Kentucky Leadership Hall of Fame.

For more information and to register, visit - http://bit.ly/Merx2015

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WOMEN’S INITIATIVE SPOTLIGHT

Getting to Know Kentucky Supreme Court Justice Michelle Keller

How do you balance your personal life here with being in Frankfort so much? I am so privileged to hold this position on the Kentucky Supreme Court. With that being said, it is a real challenge at times to strike a work/life balance. The Court adheres to a fairly stringent schedule in order to facilitate the timely disposition of our cases. So for at least 10 months of the calendar year, there are three weeks out of those months that require intense time and attention. One of those weeks, when in session, I usually stay overnight in Frankfort, because our days are long. It has changed our routine at home. I am blessed that my girls are older now (ages 26 and 22), and I have said many times over that I would not have wanted to serve in this position when they were at home growing up. When I was elected to the Court of Appeals in 2006, my oldest daughter was a senior in high school, and my youngest was in 9th grade. Now, we have an employed daughter with a Master’s in Public Health, and our youngest in her first year at UK Law. However, my husband, Jim, a physician with St. Elizabeth Physicians, is having to develop some new skills: primarily cooking. We’re constantly working on that one! In addition, my friends are all very understanding, but it is difficult to spend time with friends and extended family. This is part of the sacrifice of public office that most elected officials endure.

There are currently three men and three women justices of the Kentucky Supreme Court. Did you ever think you would see a day with so many women sitting on the bench? With the very recent departure of my friend and colleague, Will T. Scott, we are an evenly-divided Court by gender. There will be an appointment, followed by an election to fill his seat. So, the gender balance could shift to a majority of women for the first time in the Court’s history. It’s important for me to note that the best qualified person for the job, regardless of gender, is who our Court wants and the citizens deserve. It has been a true honor to serve as the first female justice from our district. It has been 25 years since I graduated from Chase College of Law. I have spent that many years in the courtroom, as either a practicing attorney or judge. The change has been slow, but it has arrived. Prior to 2005, we only had about 10% of women serving in judicial offices here in the Commonwealth. The number is closer to 35% now. And it’s because there are consistently more women in law school, more that pursue active practice upon graduation, and the societal changes which have opened up public office to women. I also can say, that for me personally, I was lucky to have mentors who believed in and encouraged me. Many of them were men, whose own views were evolving. I feel

an obligation to mentor and assist other women, when it’s appropriate. Can you describe a typical day when court is in session? One of the beauties of this job is that every day is different. When the Court is sitting in session, the days for the Justices are very long. That is primarily because we have all travelled to Frankfort from our respective districts, and we want to accomplish as much as we can while we are there together. Most all of us spend the entire week in Frankfort, and most of our staff stay there, as well. So it takes a great deal of dedication on the part of our staff to leave their families at home. We begin the week with our Administrative Docket. The Supreme Court is responsible, under the leadership of the Chief Justice, for administration of the Judicial Branch. This means budget, personnel, rules for practice and procedure, administration of the bar exam, and attorney discipline, among other things. I currently chair the Technology Governance Committee for the Court, as well as serving on the Continuing Legal Education Commission, and as budget liaison to the Court for the Kentucky Bar Association. Every justice takes different roles, and this is just a glimpse of the administrative aspect. In addition to that we conference our regular Court docket together, meaning Continued on page 24

“...your character and reputation for professionalism cannot be developed overnight, so maintain your integrity and mind your manners! This advice will serve you well.” March/April 2015

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WOMEN’S INITIATIVE SPOTLIGHT Continued from page 23 discussing our respective positions, voting on our colleagues’ draft opinions, etc. We try to finish as many as we can, so for instance if there’s just one aspect of an Opinion that someone doesn’t agree with or has a different take on, they may try to write and circulate a draft for the Court to consider before the session breaks at the end of the week. Therefore, we are usually reading, writing, and even researching in the evening hours, as well. Finally, we also hold oral arguments, where the cases are argued before the Court. We spend the evening before in our final preparation for those, going over briefs, etc. so that we will be well-versed when we take the bench. After oral arguments we take an initial vote in conference and the case is assigned to a justice to write. What little time is left over may be filled with necessary meetings with Court Administrative personnel, Bar Association officers, etc. There’s always something interesting! How should women considering higher office in law prepare ? What characteristics make a great court justice? Be diligent, be prepared, and keep in mind that as intense as some things may get, it’s never good to burn-bridges on a personal level if it can be avoided. Our system of justice is an adversarial one, which pits one or more sides against the other. One must learn that in the practice we are advocates for our clients, and try not to take things personally. That being said, your character and reputation for professionalism cannot be developed overnight, so maintain your integrity and mind your manners! This advice will serve you well. To be successful in a bid for a judicial office, the best asset is a good reputation in the legal community. A great justice is a combination of commitment, vision, and courage. There must be a commitment or work ethic for the rigors and detail of the work. At the same time, a vision for where both the law and Court of Justice as a whole are, or should be going is key. We are leaving a legacy as a Supreme Court for how the practice and access to justice will exist beyond our tenure. I could write a book about the vision part. Finally, the courage to make some very difficult decisions, and to place the law above any personal interest or bias 24

is of paramount importance. One must be willing to endure public scrutiny, and oftentimes personal attacks that have no basis in fact.

“A great justice is a combination of commitment, vision, and courage. There must be a commitment or work ethic for the rigors and detail of the work. At the same time, a vision for where both the law and Court of Justice as a whole are, or should be going is key.” You have served on the Court of Appeals and on the Supreme Court. Has your life ever been in possible danger because one party disliked the verdict? What happened? Unfortunately, threats are a part of this business. They usually occur in the written form, and most of them are probably never going to be acted upon. One must take them seriously though, and always be aware of personal surroundings. The thing that has worried me the most, is the safety of my family, particularly my daughters. I have excellent protection while serving in the county courthouses or state capitol, but one does worry about safety issues at home, or coming and going. And recently, during the last campaign, there was actually an incident where my oldest daughter and I were harassed by a man with a video recorder and a gun openly strapped around his waist. That was a bad day. How would you describe your leadership style? Collaborative. I’m a firm believer that the more minds, the better. But at the end of the day, the leader needs to have the courage to make and implement the NKYChamber.com

tough decisions. I love to mentor and facilitate talented people that I’m exposed to along the way. If you could do one professional initiative over, what would it be? I’ve been so blessed in my career, that I’m not sure it’s wise to say I would do anything differently. Each different hat I’ve ever worn­ —nurse, prosecutor, defense attorney, litigator, Court of Appeals Judge, wife, mother, and many more have all contributed to the person I am today and given me the skill set necessary to be effective in my position. If I’m really being introspective here, perhaps, I could say that I might not be as apprehensive as I once was about having my own style and being my own person. I think this is because when I started out, and there were so few women, we often felt like there was a certain prototype or mold we needed to fit in. I see young women today more readily embracing their own styles professionally, and that’s a great thing! What do you do in your spare time? I love to travel when I can (not often enough), and spend quality time with family and friends. I enjoy cooking and entertaining, the arts, reading, movies, music, and hope to dust off my golf clubs this summer! Read any good books lately? Do people expect you to read books by John Grisham? I recently returned from my first vacation in two years and was able to read a book I thoroughly enjoyed: The Mockingbird Next Door, by Marja Mills. It was the first truly authorized biography of Nelle Harper Lee, author of To Kill a Mockingbird, one of my favorite books. I think people might expect me to read John Grisham, which I do at times, but my interests are varied. I especially like history, biographies, poetry, and what would be considered classic literature. Could you reveal a few things that few people know about you? I was captain of my high school drill team. I trained in ballet, tap and jazz, and I’m a certified Pilates instructor. Women’s Initiative columns are coordinated by Laura Kroeger, Vice President, Gateway Community and Technical College, and immediate past chair of the Women’s Initiative.

March/April 2015


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AROUND THE CHAMBER

Eggs ‘N Issues General Assembly Preview panel included from left, Mark Guilfoyle, Trey Grayson, Alecia Webb-Edgington and Marc Wilson.

Cincinnati Children’s Hospital Medical Center (CCHMC) sponsored the January Board of Directors meeting. CCHMC President Michael Fischer presents on their accomplishments.

Chamber Snapshots

Blair Schroeder, Sibcy Cline and Representative Sal Santoro, Commonwealth of Kentucky at Eggs ‘N Issues.

Engaging one-on-one and learning more about members at Coffee with Trey.

L-A Stopa, NKY Chamber and Mark Willis, Stantec at Eggs ‘N Issues.

Members packed the house for Getting the Most from Your Chamber Membership.

A wealth of knowledge discovered by members at Your Chamber is a Gold Mine, photo left. More than 700 attendees attended the 6th Annual Women’s Initiative Breakfast on January 28th.

Thanks to sponsor CK Ash & Associates, members had a great time networking at Eli’s Sports Bar & Grill during Business After Hours. Linda Schilling of Valley View Temporary Furnished Housing was the recipient of the 2nd annual Spirit of Achievement Award. Katie Enzweiler with the Bank of Kentucky, sponsor of the award, made the presentation. Dale Silver, C-Forward, is chair of the Women’s Initiative.

Linda Rottenberg, author and founder of Endeavor, addressed the crowd via Skype from snowbound New York. 26

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Promotions, Appointments, New Jobs & Awards:

Submit your Milestones by email to rgibeau@nkychamber.com. Posts are limited to about 250 characters. Photos should be 300 dpi and of good quality. Submissions may be edited. Cove Federal Credit Union Sweeps Kentucky League of Credit Union CUNA Awards The Kentucky Credit Union League and Affiliates recently announced Cove Federal Credit Union is the 2014 recipient of The Dora Maxwell, Louise Herring, and Desjardins Financial Education Awards. The awards recognize credit union excellence in external activities, internal efforts and youth and adult financial education. The Dora Maxwell Social Responsibility Recognition Award is given to a credit union for its social responsibility projects within the community. Cove Federal Credit Union received this award for its HUGS program which supported the NKY community by collecting and donating hats, underwear, gloves and socks and provided them to Be Concerned, a non-profit focused on helping low-income residents of NKY obtain the necessities of life. The Louise Herring Award Philosophy in Action Award program recognizes the practical application of credit union philosophy in daily internal operations. Recognized for their Credit Score Analysis program, Cove Federal Credit Union provides a credit core specialist to work with its members to review their credit score and advise on steps they can take to increase their score, obtain loans with lower interest rates and save money each month. The Desjardins Financial Education Awards recognizes leadership within the credit union movement on behalf of youth and adult financial literacy. Cove FCU was recognized in this category for its Credit Score Management Seminars which teaches adults about personal finance, credit score management and connecting financial decisions to financial stability in a classroom setting. “We are committed to the credit union philosophy of ‘People Helping People’, our Members, and the Northern Kentucky community,” said Bennie Hoppius, president and CEO of Cove Federal Credit Union. “We are humbled to be recognized by the Kentucky League of Credit Unions for that commitment, and honored to bring national attention to our region.” March/April 2015

MEMBER MILESTONES

Member Milestones Gateway Board Elects Officers The board of directors of Gateway Community and Technical College elected officers at its annual meeting Nov. 20. The officers will serve until the next annual meeting in November 2015. New officers include Jeffrey Groob of Covington, chair; Kenneth R. Paul of Fort Thomas, vice chair; and Julie Ann SmithMorrow of Newport, secretary. Paul Whalen of Fort Thomas was appointed parliamentarian by the chair. Groob and Paul were elected to temporary roles in the same positions at a board meeting in June shortly after the current board members were appointed by Governor Steve Beshear to fill the seats of former members whose terms had expired. Other community members of the board include Joseph H. Creaghead of Fort Mitchell, Chad L. Day of Covington, and Iversy Velez of Florence. Amber Decker of Erlanger serves as staff representative; Michelle Deeley Wilhite of Florence is the faculty representative, and DaShawntae Durham represents students on the board. Gateway Board Holds Retreat The ten member Gateway Community and Technical College Board of Directors and College President Dr. Ed Hughes held an informational retreat in January, facilitated by Dr. Pamela Fisher of the Association of Community College Trustees. It focused on learning about best practices used by high performing boards and presidents across the nation. Discussions were held about Gateway’s students and the variety of college programs and services provided to students in order to assist them. The board members reviewed the challenges and opportunities for the future and its roles in providing leadership, guidance and assistance to Gateway. They praised the work of the faculty and staff and voiced appreciation for the NKY Chamber Business Journal

leadership team who made presentations during the retreat. Chairman Jeff Groob stated, “The board and the president are on the same page and are working together. We have a collective focus on removing barriers to enrollment and student success at Gateway. We will reach out to community partners who can provide help for our students. On behalf of the Board I want everyone to know that we are committed to do our part to advocate for and advance the institution to the next level.” Parran Joins Gateway as Workforce Development Liaison John Parran of Cincinnati has joined Gateway Community and Technical College as a workforce development liaison in the Workforce Solutions Division, according to Carissa Schutzman, dean of Workforce Solutions. In this role, Parran partners with local organizations to assess their workforce training needs or skills gaps and offers them customized assessment, pre-hire and skill improvement training solutions. Parran most recently served as national accounts manager and outbound sales manager at TSC Apparel, a Cincinnatibased wholesaler, where he achieved noteworthy growth in multi-location strategic accounts. A native Cincinnatian, Parran earned a Bachelor of Arts degree from the University of Cincinnati and currently resides in the Northside district with his wife and three boys. Northern Kentucky Physical Medicine and Medical Weight Loss Center Northern Kentucky Physical Medicine and Medical Weight Loss Center announces the addition of a new type of equipment, an ArthroStim that offers many benefits for health-conscious individuals, using advanced technology to make Chiropractic care an easier and enjoyable experience. The ArthroStim is unique and produces twice the speed of other instruments and 27


MEMBER MILESTONES is a non-invasive way to address the areas of discomfort of neck or back pain with minimal movement by interrupting neural control patterns. New Director of Choirs at Thomas More College Professor Rebecca Schaffer Wells has been named Director of Choirs at Thomas More College. In addition to directing the choir and recruiting new members, she will continue her role as an adjunct music professor. She is a 1983 graduate of Thomas More College and has been employed at the College since 1997. In addition to earning a bachelor’s degree in history from Thomas More College, Wells studied Jazz/Studio Music on the Baccalaureate level at UC/CollegeConservatory of Music, earned a Bachelor of Music/Performance from Northern Kentucky University in 2005 and a Master of Music Performance from Miami University in 2007. Although this is a new position, choir is not a new program at TMC. Wells has been directing the choir at Thomas More College for the past four years. Prior directors include Professor Stephen Goforth, Mark Schaffer, Ph.D., Dr. Bob Shaffer and George Higdon. Current choirs include TMC Singers (non-auditioned) and the Chelsean Chamber Choir (auditioned). Plans are underway to add additional choirs: jazz/ rock, acapella, and liturgical/sacred music. Choral opportunities are growing for interested students, regardless of major. There are no plans at this time to develop a four year program; the current Associate of Arts in Music continues to be offered as a pre-professional or paraprofessional degree. Students can apply for up to $8,000 in choir scholarships. Concerts offered on campus will be free and open to the public. The first concert is being planned for mid-March and is a joint effort between choirs at Thomas More College, Covington Latin School and Roger Bacon High School. Beacon Printing, Inc. is pleased to announce the formation of a new subsidiary, BeaconRaffleTickets.com The site, developed for non-profit organizations nationwide, is the easiest to use e-commerce Raffle Ticket website on the internet to date. The feature rich site includes instant proofing, same day shipping, ten colors of paper, four stubs and 28

secure credit card payment, all at very reasonable prices. In addition to Raffle Tickets, the site offers other event related items such as roll tickets and ticket accessories as well as a complete suite of products devoted to silent auctions. BeaconRaffleTickets.com offers anticounterfeit features as a standard on all of our Raffle Tickets at no additional cost. Printing the back allows sponsorship opportunities that can often cover the complete cost of the ticket. Beacon Printing, Inc. started in a Cold Spring, Kentucky basement in 1971. In 1989, the modern printing plant was constructed in the West End Industrial Park in Newport, Kentucky and that location is also the home of the e-commerce web site. NKY Chamber Board Member Dave Hatter Elected Mayor of Fort Wright Dave Hatter, a Solution Architect and Partner at Definity Partners, has been elected Mayor of Fort Wright, KY and took office January 1st, 2015. Hatter serves on the Board of the NKY Chamber as a Chair Appointed Executive Committee Member. After serving 8 terms on Council in his hometown of roughly 6,000 residents, Hatter is honored and humbled to have the confidence and support of his neighbors, and is committed to continue the work of the previous Mayor and Councils to keep taxes low, maintain the City’s debt-free status and to ensure that Fort Wright is business and family friendly for all who choose to live, work and play here. Ossege Combs & Mann, Ltd. Names New Partner Ossege Combs & Mann, Ltd., a Cincinnatibased certified public accounting and business consulting firm has announced the naming of a new partner effective January 1, 2015. John Brater, CPA has been named a partner in the firm. John is responsible for the Audit and Assurance services performed by the firm. He is a graduate of the University of Cincinnati with an MBA from Miami University of Ohio. John has NKYChamber.com

over thirteen years of experience in public accounting and will continue working with clients in the areas of assurance services, including audit and reviews of businesses, not-for-profits, and employee benefit plans, and consulting services, including lender field exam and internal audit services for financial institutions. Ossege Combs & Mann, Ltd. Announces Promotion Ossege Combs & Mann, Ltd., a Cincinnati-based certified public accounting and business consulting firm has promoted Dan Tillett to Tax Manager. Dan is a graduate of Thomas More College. He has over seven years of experience and works with clients in the areas of accounting, tax and business consulting. SS&G Joins BDO USA SS&G and SS&G Parkland will be joining BDO USA, one of the nation’s leading professional service organizations. Even though SS&G will now be known as BDO USA, clients will receive the same superior service, and SS&G’s dedication to customer satisfaction will not change. While SS&G Wealth Management, SS&G Healthcare and Paytime will remain separate entities, SS&G will continue to work with them as BDO USA, as needed, to help clients reach business and financial goals. TANK to Offer Pilot Bus Route TANK will begin serving the communities of Elsmere and Erlanger with a bus route serving many destinations that are currently not served by transit. The route, #10 Elsmere-Erlanger, will offer times in the morning and afternoon on weekdays. “The route comes out of a service request from residents in Elsmere. TANK service to Garvey Avenue in Elsmere stopped more than 10 years ago and residents felt a growing need to bring it back,” stated Andrew Aiello, TANK General Manager. Elsmere Mayor Marty Lenhof is optimistic about the return of TANK service to his city. “Elsmere welcomes the return of TANK bus service to the Garvey Ave. area, which will enable our citizens to more easily reach services and places of employment. It definitely helps address a transportation need in our community.” “TANK’s recent approach to trying new bus routes is to prove demand prior to permanent implementation of a route. Many people want bus service in their March/April 2015


community, but are not always able or willing to put forth the funding to put a pilot route in service and see if the demand is really there. Erlanger, Elsmere and the Erlanger Elsmere Independent School District were willing to work together to secure funding to make their pilot bus route a reality,” said Aiello. “The route is not a permanent route. The communities must show that the route is needed by their ridership. If the ridership is strong and supports the idea that there is demand for bus service in this area, then TANK will look at more permanent options for funding the service in the future,” said Aiello. Toyota to Provide Technology for Head Start Classrooms The Northern Kentucky Community Action Commission (NKCAC) received $14,600 in two grants from Toyota Motor Engineering and Manufacturing, North America, to support its Head Start centers in Pendleton and Kenton counties. The money will be used to purchase three mobile computers for classrooms in Pendleton County and an interactive computer system for the classrooms at the new Eastside Child Development Center in Covington. “These computers,” says Head Start Director Laurie Wolsing, “will make a great difference in these children’s lives. We are always looking for ways to enhance the learning experience, and by allowing our students to create a

MEMBER MILESTONES foundation of technological skills, we are making a huge impact on their entire educational career.” The iStartSmart software to be purchased for the computers offers comprehensive skills development in 18 essential areas and moves children through activities as they are developmentally ready for each. The playful and purposeful activities are available in both English and Spanish and provide additional instruction for English Language Learners. Toyota Motor Engineering and Manufacturing has been a generous donor to NKCAC and Head Start in the past. St. Vincent de Paul Receives Volunteer Recognition Gift The Society of St. Vincent de Paul, Councils of Northern Kentucky and Cincinnati were each awarded $25,000 from The Carol Ann and Ralph V. Haile, Jr./U.S. Bank Foundation in support of their missions. In recognition of the number of volunteer hours given to the Greater Cincinnati community by local US Bank employees in 2014, the Foundation chose St. Vincent de Paul as this year’s recipient of this special recognition gift. “We are so blessed to have received this contribution from The Carol Ann and Ralph V. Haile, Jr./U.S. Bank Foundation,” commented Executive Director Ralph Bradburn. “Thanks to everyone at the

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Foundation and at US Bank, these funds will have a very real impact on the lives of those in need in Northern Kentucky and Cincinnati.” OKI Highlighted in a New Nationwide Guidebook The Ohio-Kentucky-Indiana Regional Council of Governments (OKI) has been recognized for its emergency planning work by a leading national transportation organization. The Innovative MPO, recently released by Transportation for America, is a new guidebook for the staff and board members of metropolitan planning organizations (MPOs). The guide showcases best practices from across the country to showcase ways MPOs can help their communities prosper. OKI is highlighted in the guidebook as a national leader, and a model for other MPOs to follow. Specifically, the report praises OKI’s readiness for Planning for Disasters and Preparing to Respond. “We’re working to improve the lives of people in the tri-state”, said Mark Policinski, OKI CEO. “We know this is happening, but it is great to know that our successes are being recognized nationally and can serve as models for other states and regions.” “MPOs do incredibly important and challenging work,” said James Corless,

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MEMBER MILESTONES director of Transportation for America. “The OKI Regional Council of Governments is among the best in the country and we commend them for their dedication to the people of tri-state.” Northern Kentucky Urban Living Tour This event series is a one-day self-guided tour experience set to take place through each of NKY’s River Cities of Ludlow, Covington, Newport, Bellevue, and Dayton over 5 years and will feature different River Cities each year, beginning with Covington and Newport in 2015. Covington’s tour will be April 19, 2015 from 10 - 4 p.m. Stay tuned to www.TheCatalyticFund.org regarding additional event information. AAA Acquires Florence-based Insurance Agency AAA Allied Group’s Energy Insurance Agency, Inc., has acquired GatewayPotter Insurance. The agency is located at 7736 US Highway 42 in Florence, Kentucky. The acquisition will strengthen the tri-state presence for Energy whose headquarters are in Lexington, Kentucky. One year ago, Energy acquired Cincinnati-based Landmark Insurance. “We are excited to further expand our insurance operation in northern Kentucky” said James L. Pease, III, Chair-

man and CEO of AAA Allied Group, Inc. “Gateway-Potter’s long history and depth of experience complements our existing commercial and personal lines insurance offerings.” Gateway-Potter has been serving the commercial and personal insurance needs of clients in the tri-state since 1932. Its management team and staff will join an Energy Insurance team serving a combined $90 million in written premiums. “We are thrilled to join Energy Insurance and the AAA organization,” said Brad Smith of Gateway-Potter. “This is a tremendous growth opportunity that will benefit our customers and staff.”

Money Mailer of Northern Kentucky Receives Franchisee of the Year Award Money Mailer, a leader in the U.S. direct marketing industry, is proud to announce that local entrepreneur Kevin Eberly was recently honored with the Franchisee of the Year and President’s Club Awards at

the company’s annual conference that took place December 5th in Orlando, FL. The Franchisee of the Year award recognizes Eberly’s growth and success in 2014, his commitment to strong local content, and his passion to support his fellow franchisees and the Money Mailer franchise system as a whole. Eberly has also selected local charity Rob’s Kids to be the recipient of a $5,000 donation made in his name, in honor of his achievement. His generous donation will help provide funding and sponsorship to psychiatric professionals, along with resources and education to families, with the goal of providing a safe place, where children who struggle with depression and Post-Traumatic Stress Disorder can find a home away from home. “It’s a great honor to be included in the company of those who have won this award in the past,” said Eberly, “and I’m thrilled that our efforts have made it possible to earn Money Mailer’s highest achievement—the Franchisee of the Year. Since starting the business in 1998, I have worked with a single goal in mind, to be a valued advertising partner to the businesses in our community, and to do our best to help those businesses grow and succeed. My thanks go out to Money Mailer for helping all our franchise owners to pursue their dreams of building a

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great business, and in the process help our clients to grow and prosper. Winning this award is a great confirmation that we are doing things right.”

Newport on the Levee Presents $10,000 to the NKY Scholar House Newport on the Levee (NOTL) is thrilled to announce the donation of $10,000 to the Northern Kentucky Scholar House. Located in Newport, the Northern Kentucky Scholar House is a comprehensive self-sufficiency program for single parent families that provides affordable housing, child development services, and case management support as they pursue a degree in higher education. The Northern Kentucky Scholar House is a collaborative project offered by the Brighton Center, Inc. and Neighborhood Foundations. The facility is scheduled to open summer 2015. NOTL General Manager, Harold Dull, had the honor of presenting the generous donation to Tammy Weidinger, President/CEO of Brighton Center, Inc. and Tom Guidugli, Executive Director, of the Neighborhood Foundations. “The Northern Kentucky Scholar House will create a path to self-sufficiency by supporting education and offering housing and childcare on-site to assist Scholar House residents in breaking down life barriers and becoming selfsufficient,” stated Tom Guidugli. “This program is made possible by the strong partnerships and community support offered by this region,” added Tammy Weidinger. OMEGA Processing’s Jules Cahill Selected to ETA Risk, Fraud and Security Council OMEGA Processing Solutions announced today that Jules Cahill, Risk and Finance Specialist, has been selected to serve on the Electronic Transactions Association (ETA) Risk, Fraud and Security Council for 2015. The council monitors risk, fraud and related compliance issues in the industry and recommends related best practices. In addition, this advisory group can be called upon to assist with other organizations in risk and fraud management. “I’m looking forward to serving on the council and expanding my knowledge on March/April 2015

MEMBER MILESTONES risk and fraud matters,” said Cahill, who has been employed with OMEGA Processing for four years. “This is one more tool in OMEGA’s arsenal to combat fraud and be an informed leader for not only our employees, but more importantly for our merchants,” commented Daena Sprakfa, OMEGA Processing’s Director of Merchant Operations. Accountant Adam Bertke Achieves Elite CPA Status Adam Bertke has received his Certified Public Accountant designation from The Kentucky Board of Accountancy. Adam performs attest function and Tax compliance work at Anneken, Huey & Moser, PLLC in Fort Wright, KY. Adam is a resident of Cincinnati, Ohio and a graduate of Thomas More College. Anneken, Huey & Moser PLLC is focused on meeting the consulting, tax and accounting needs of small business and entrepreneurs across Great Cincinnati. The firm is also trusted by many non-profit organizations and governmental entities to fulfill their need to report to the public. Angie Schultz Achieves Coveted Enrolled Agent Status Angie Schultz, a longtime tax professional with Anneken, Huey & Moser, PLLC in Fort Wright, KY has passed all the exams and completed all requirements and is now an Enrolled Agent. An Enrolled Agent has earned the privilege of representing taxpayers before the Internal Revenue Service by passing a three-part comprehensive IRS test covering individual and business tax returns. Enrolled Agents status is the highest credential the IRS awards. RoundTower Named to the Forbes America’s Most Promising Companies RoundTower Technologies, Inc. was ranked #57 on the Forbes 2015 list of America’s Most Promising Companies. This prestigious list looks at private companies that are generating under $300 million annually and examines the company’s growth rate, product ideas, management, and other metrics efore choosing one hundred of the best and most promising. When a company is chosen by Forbes, they must go through a rigorous evaluaNKY Chamber Business Journal

tion process, including interviews with the managing partners and examination of the company’s detailed revenue history. The list has difficult criteria to meet but RoundTower was able to make it onto the list. RoundTower was one of only two companies chosen from Ohio and placed among some heavy hitters from across the country.

Gateway Student First Recipient Of VonLehman Manufacturing Scholarship Brian Wardia of Erlanger, a secondyear student at Gateway Community and Technical College, is the first recipient of the VonLehman Scholarship in Advanced Manufacturing. VonLehman Company, an accounting, tax and advisory firm with offices in Fort Mitchell, Ky., Cincinnati, and Indianapolis, established the scholarship for Gateway students this past fall. Wardia’s selection was announced recently at a Partners for Industry breakfast co-sponsored by VonLehman and Gateway. Wardia credits the scholarship with enabling him to continue his path toward an advanced manufacturing degree at Gateway. “I wasn’t sure if it would be feasible to begin another semester this spring due to current financial struggles, but the scholarship reminds me never to give up,” he said. “By receiving this scholarship, I am able to concentrate on what is important, my education. I hope one day I will be able to help other students achieve their goal just as [this scholarship] has helped me.” The VonLehman Scholarship in Advanced Manufacturing will be awarded on a semester-by-semester basis. Family Nurturing Center Receives Support for Trauma Informed Care Family Nurturing Center greatly appreciates the support from The Carol Ann and Ralph V. Haile, Jr. Foundation/U.S. Bank Trustee, the Scripps Howard Foundation, The Butler Foundation, and the Fiscal Courts of Boone, Campbell and Kenton counties for funding of their Child Abuse Treatment Services programs. 31


MEMBER MILESTONES Centennial Announces Succession of Mike Sipple, Jr. to President, Celebrates 40th Anniversary In 2015, Mike Sipple Jr. now succeeds his father in the role of President of Centennial. He will be supported by T.J. Bugg in his new role as Executive Vice President, as well as through the continued support of Mike Jr.’s mom Susan Sipple (Vice President, Secretary/Treasurer) and Becky Scheeler (Vice President of Client Engagement). Centennial is also pleased to announce the addition of Julie Warden as Director of Client Services. Mike Sr. will continue his role as CEO. Mike Jr. also serves on the Board of Directors for Association for Corporate Growth of Cincinnati and the Northern Kentucky Chamber. He serves in a variety of leadership capacities including the executive committee for the 2015 ACG Great Lakes Capital Connection, Professional Leadership Network and Cincinnati’s Forty Under 40 Alumni Network. Our community and clients are better because of Centennial’s commitment and involvement over the last 40 years. With an exceptional leadership team in place and a continued strategy for suc-

cess through relationships, Centennial is poised to continue that legacy. Thomas More, Gateway announce Gateway2TMC Partnership Gateway Community & Technical College and Thomas More College have announced Kentucky’s first public two-year/ private four-year dual enrollment program. Gateway2TMC will provide “2+2” pathways, which means students can earn an associate degree at Gateway, then transfer to Thomas More College to complete a bachelor’s. Additionally, a “1+3” option allows a student to complete a year of general education requirements at Gateway before transferring to Thomas More to complete their major coursework. Students on the 1+3 plan have the opportunity to earn their associate degrees through reverse transfer. Students have the opportunity to take up to four Thomas More classes at Gateway’s tuition rate while pursuing their associate degree. Students are eligible to take a class at TMC once they’ve earned 15 credit hours at Gateway. Programs offered through this partnership include accountancy, business, computer information systems, criminal justice, education, and RN-to-BSN with more pathways to come in the future. Gateway students in this program will be able to utilize academic resources, join student organizations, attend sporting events and

engage more thoroughly in the Thomas More experience. “This partnership is exciting for both institutions. We are providing greater access for Gateway students to learn in a unique educational setting that only a liberal arts institution can provide,” said President David A. Armstrong, J.D. “We educate students in the Catholic Intellectual Tradition so they are equipped to engage the world with integrity for their whole lives. This is what sets us apart from other institutions and we are happy to offer this opportunity to more students through this partnership.” “Gateway’s mission is focused on providing access to students in our region,” said Dr. Ed Hughes, Gateway President & CEO. “Our partnership with Thomas More opens the door for students who are interested in pursuing a high-quality liberal arts education at a four-year institution that prides itself on many of the same things we offer at Gateway: small classes, easy access to faculty and staff, comprehensive student resources, and an environment that supports and encourages personal exploration.” Turnbull-Wahlert Construction, Inc. Announces Projects Turnbull-Wahlert Construction Inc. announces that the company will build a 25,000-square-foot, two-story office building for Horter Investment Management at the intersection of Montgomery and Mason roads with room for about

Exciting News From Women’s Initiative! The Chamber’s Women’s Initiative is committed to helping area employers meet the rising professional development goals for their employees. This strong dedication to professional advancement has led to the creation of On the Road, a multi-focused professional development series that offers employers the ability to host quality topic related workshop opportunities at their business for their employees.

on the ROAD 32

Is your company interested in hosting an On the Road program? Contact Pam Mastruserio at pam@nkychamber. com or 859-578-6384 for a menu of topics/speakers or more information.

NKYChamber.com

March/April 2015


100 employees. The projected was designed by Platte Architecture + Design. Downtown Cincinnati’s Contemporary Arts Center is planning a million-dollar redesign of its lobby, a project that includes the addition of a café where its gift store now sits. The new lobby, designed by FRCH Design Worldwide and built by Turnbull Wahlert Construction, is expected to open in March 2015. GE Aviation in Evendale is building a Family Wellness Center to offer primary medical care for its 7,000 local employees, their dependents and GE retirees in Greater Cincinnati. The center, which is to open early next year, will be managed by doctors and nurses affiliated with TriHealth. The exterior of the 13,492-square-foot medical office building is 75 percent complete, Gorham said. Turnball Wahlert Construction of Fairfax is the general contractor. Design is by the downtown Cincinnati firm BHDP Architecture. Estimated cost of the building alone is $300,000, according to a permit issued by the village of Evendale.

UPCOMING EVENTS MARCH 3/3

Smart Owners Series: Financial Statements—What the Numbers are Telling You

3/10 Smart Owners Series: Business Intelligence—Using QuickBooks for More 3/11 Employer Solutions: HR Webinar Series - Constructive Discharge—Not All Resignations are Resignations 3/11 Northern Kentucky Business Hall of Fame 3/12 Employer Solutions: Talent & HR - Cyber Security 3/13 Your Chamber is a Gold Mine: Successful Referral & Personal Marketing Strategies 3/14 Charity Night at the Tables

MEMBER MILESTONES

Share Your Good News by Submitting Member Milestones to the Business Journal Promotions, awards, appointments, and new positions are major milestones. All member organizations and their employees are invited to share announcements of their personal achievements in the Milestones column. Send Milestones to rgibeau@nkychamber.com

3/17 Eggs ‘N Issues: Does Right to Work Work for KY? 3/17 Smart Owners Series: Marketing—Attract and Retain Customers 3/20 A Chance to Meet: Turner Construction 3/24 Smart Owners Series - The Art of Selling: Mastering the Craft 3/30 Women’s Initiative CONNECT Hour at Buffalo Wings & Rings

APRIL 4/8

Employer Solutions: HR Webinar Series - Employee Dispute Resolution & Binding Arbitration

4/9

Employer Solutions Square Table Series (Health, Wellness & Safety)

4/15 NKY Business Showcase 4/17 A Chance to Meet: HGC Construction 4/21 Eggs ‘N Issues 4/24 Your Chamber is a Gold Mine: Successful Referral & Personal Marketing Strategies

Big idEas for a HEaltHY small BusiNEss Expect wellness options that meet your needs Humana gives you the flexibility and support to help you make the right choices, and to help your employees get on a healthier path. After all, keeping your employees healthy is the first step to keeping your company healthy. Contact your agent or Chamber representative today to find out more!

MAY 5/6

Women’s Initiative Professional Series: “Strategic Communication

5/8

Sporting Clay Shoot

5/8

Your Chamber is a Gold Mine: Successful Referral & Personal Marketing Strategies

5/12 Merx 2015: International Best Practices Summit & Luncheon 5/13 Employer Solutions: HR Webinar Series What It’s Like to Bargain with a Union

KYHHV2QEN 0314

March/April 2015

4/27 Women’s Initiative CONNECT Hour at Celestial Steakhouse

www.NKYChamber.com

NKY Chamber Business Journal

33


RIBBON CUTTINGS

Welcome & Congratulations

Peter Family Dentistry 2025 Declaration Drive, Suite B Independence, KY 41051 (859) 429-1327

Avure Technologies 1830 Airport Exchange Blvd., Suite 160 Erlanger, KY 41018 (513) 649-3322

Dr. Jeffrey Peter, Jessica Reynolds, and Kelly Caldwell Ambassadors: Doug Mercer, Bank of Kentucky and Amber Brown, Huff Realty. Republic Bank: James Weaver

Jeff Williams, Andrea Giodani, David Peck, Kevin Kennedy, Alexis Nys, and Patrick Ditchfield, Janet Liao, Ryan In, Massimo Monti, Judge Executives, Kris Knochelmann and Gary Moore; Trey Grayson, Dan Tobergte Ambassadors: Karen Herdina, Kevin Richardson Republic Bank: Vickie Stulz and Laurie Harvey

Ribbon cuttings sponsored by: Atlas Home Fitness Joe Lawrie, President 1939 Dixie Highway Fort Wright, KY 41011 (513) 616-7063 Joe Lawrie, Trey Grayson, Dave Hatter, Bernie Wessels Ambassadors: Mack Slocum, Kevin Richardson, Brian Halloran Republic Bank: Tom Tilmes

Beacon Orthopaedics 600 Rodeo Drive Erlanger, KY 41018 (513) 354-3700 Tyson Hermes, Glen Prasser, Dr. Steve Hamilton, Dr. Glen McClung, Dr. Adam Miller, Trey Grayson Ambassadors: Tom Wermeling, Amber Brown, Brigid Brown

We want to help you promote and celebrate your ribbon cutting ceremony for your new facility, expansion, anniversary celebration or open house! We’ll bring our trademark giant blue scissors, a group of Chamber ambassadors, and a camera to capture the excitement of your special day. Call Ruth Eger at 859-578-6395 to schedule your FREE ribbon cutting today!

Republic Bank: Tom Tilmes, James Weaver 34

NKYChamber.com

March/April 2015


ONE OF ONLY

15%

OF US BUSINESS SCHOOLS WITH AACSB ACCREDITATION.

N O R T H E R N

PARTICIPATE IN THE INKUBATOR AND RECEIVE GUIDANCE AND RESOURCES TO MAKE YOUR BUSINESS IDEA A REALITY.

K E N T U C K Y

AMONG THE

IN THE REGION ACCORDING TO THE PRINCETON REVIEW’S “THE BEST 296 BUSINESS SCHOOLS: 2014 EDITION.”

U N I V E R S I T Y

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