NKY Business Journal | March/April 2020 by Northern Kentucky Chamber of Commerce

BUSINESS JOURNAL OFFICIAL MAGAZINE OF NKY CHAMBER OF COMMERCE

MARCH/APRIL 2020

THINKING GLOBALLY NKY CHAMBER MEMBERSHIP UP 18% IN TWO YEARS P 8 NKY INTERNATIONAL FESTIVAL P 24 GLOBAL TRADE TRENDS P 30

Shannon Schumacher, CBC

Account Executive, Kentucky Market

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CONTENTS

4 Chair's Letter 8 NKY Chamber Membership Up 18% in Two Years 12 Rediscovering Our Nation's Inland River Systems 16 GROW NKY in Action

20 LNK Class Update 22 NKYP Update 24 Celebrating Our Region's International Cuisine, Dance & Music 30 Global Trade Trends 32 RYL Class Update

35 Around the Chamber 42 Ribbon Cuttings 45 Member Milestones 46 Upcoming Events

ON THE COVER: One of the dancers at the Boone County Schools International Festival. Photo by Chad Brady

INTERNATIONAL 2020 | VOLUME 39 NUMBER 3

THINKING GLOBALLY MARCH/APRIL 2020 VOLUME 39 NUMBER 3 PAGE 3

CHAIR’S LETTER

DAN CAHILL

Chair, NKY Chamber President & CEO, HSD Metrics

THE NORTHERN KENTUCKY Chamber’s international presence is vital to growing our brand in non-U.S. markets because the activity will bolster our local economy, support local businesses that will undoubtedly conduct business outside of the U.S. as they grow, and increase our labor pool by attracting workers. As we all know, international trade is the exchange of goods and services between countries. Less known is that this activity can bolster local economies like the Northern Kentucky metro by providing consumers in the U.S. and partner countries the opportunity to be exposed to goods and services not available in their own countries, or would be more expensive domestically. The importance of international trade was recognized early on by political economists like Adam Smith, who believed international economic activity was vital to capitalism. Our region is fast becoming known for its international trade activity, and our international presence is exceptional for our size:

•

The NKY Chamber has over 170 members with an international presence, including over 100 manufacturing companies. The NKY Chamber authorizes Certificates of Origin to provide an export’s country of origin to determine whether a product can be legally imported and what tariffs will be assessed on the shipment. Northern Kentucky International Trade and Affairs (NKITA), powered by the NKY Chamber, provides a singular point for Northern Kentucky businesses to gain guided access to the network of import and export resources.

"Our region is fast becoming known for its international trade activity, and our international presence is exceptional for our size." PAGE 4

NORTHERN KENTUCKY BUSINESS JOURNAL

As we focus on International Trade this month, it is important to note that in the modern economy, it is difficult to find a business that is not touched by or focused on driving business to non-U.S. economies. The company I lead, HSD Metrics, is a small business started 30 years ago in the U.S. We have technology resources in Buenos Aires, clients in India, servers in Frankfurt and Dublin, and projects in China, Japan and across Europe. I would not have contemplated that our small business would be bound by regulations in all these countries. It is a comfort knowing that there are other local businesses that are working through the same issues.

International trade also generates energy around diversity and inclusion in our community. The NKY Chamber is working diligently through the GROW NKY program (Growing Regional Outcomes through Workforce) to bring all our community assets together so we can increase our labor pool. We are making an impact by increasing internships and other local programs. For example, the Northern Kentucky Education Council is working hard to increase the number of employable individuals entering our workforce. In spite of this good work, we will not meet the labor needs of our employers without population growth from outside of our community. We are hopeful the Northern Kentucky metro businesses will continue to increase our presence in non-U.S. markets, so individuals in those countries view us as a favorable place to live, work and play. This month, we recognize the importance of our international companies and hope they will continue to find value in the support the NKY Chamber can offer. NK Y

"We will not meet the labor needs of our employers without population growth from outside of our community." INTERNATIONAL 2020 | VOLUME 39 NUMBER 3

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NKY Chamber Membership Up 18% in Two Years

MEMBERSHIP AT THE NORTHERN KENTUCKY Chamber of Commerce (NKY Chamber) has grown by 18 percent over the past two years, a direct reflection of the NKY Chamber’s focus on issues and programs that are important to their business members and the NKY Region - workforce development, transportation, health, education and helping to champion the region. “As we kick off 2020, it is a good time to reflect on the NKY Chamber’s Vision, which is to be the premier membership organization driving Northern Kentucky’s pursuit to be a world-class region to start, develop and grow thriving businesses,” said NKY Chamber President and CEO Brent Cooper, who was named president of the NKY Chamber in August of 2017. “We are standing on the shoulders of business and civic leaders that 50 years ago established a vision for the future where we collaborate as a region and are stronger together,” said Cooper. “I am confident that in 2020 that vision will be even more clear.” Cooper, who is also the founder & owner of C-Forward, a Covington-based Information Technology consulting firm, said he is thrilled with the NKY Chamber’s growth, in part because he has seen first-hand the impact the NKY Chamber has on local businesses, and the region as a whole. “I’ve been involved with the NKY Chamber as a member since 1999 and joined the board in 2004,” said Cooper, a Covington resident. “I’ve found customers, vendors, employees and friends through the NKY Chamber. I’ve lived and breathed it. I’ve had the privilege of witnessing first-hand how the NKY Chamber works to lead, connect and advocate on behalf of our business community, and link the Northern Kentucky metro region together. We know that when our region collaborates and speaks with one voice, we have long term success.” The NKY Chamber has also seen a tremendous surge in member satisfaction with the organization over the past two years. The Net Promoter Score is a popular and respected management metric that measures customer experience and predicts business growth. In the last two years, the NKY Chamber’s Net Promoter score has improved 59 points. To put it in context, the NKY Chamber’s score now rivals that of some of the most well-known and respected brands in the world. “It’s all about customer satisfaction and value for the region,” said Cooper. “I’ve seen how important the NKY Chamber is to the region, and the positive impact it can have on businesses, especially small businesses,” said Gaby Batshoun, President and Owner of Global Business Solutions, a Newport based I.T. services firm. “Whether it’s tax policy, workforce issues, or cyber security, the NKY Chamber is there to speak out on our behalf. PICTURED: Past Board Chair Jim Parsons passes the gavel to his Board Chair successor, Dan Cahill. Photo by Photographic Memories.

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NORTHERN KENTUCKY BUSINESS JOURNAL

"I’ve seen how important the NKY Chamber is to the region, and the positive impact it can have on businesses, especially small businesses. Whether it’s tax policy, workforce issues, or cyber security, the NKY Chamber is there to speak out on our behalf. " _

Gaby Batshoun President, Global Business Solutions

They promote the region, while recognizing the impact that smaller employers and communities have on the big picture.” “The NKY Chamber is full of highly motivated people who truly want the best for this region and all the businesses in it,” said Brady Jolly, President of Jolly Enterprises. “I would highly recommend for any business in our region to not only become a member of the NKY Chamber, but to also get involved in all of the great programs and events they offer.” Since taking the reins of the NKY Chamber, Cooper recruited staff and volunteers that are passionate about the NKY region. “I learned in owning and running my own business that you have to surround yourself with bright, focused, passionate, hardworking people, and that’s what we have at the NKY Chamber,” Cooper said. “When I look at what we’ve accomplished over the last two years, it relates directly to the great staff, Board, and volunteers we have.” “Our entire team, led by our Senior Vice President Gene Kirchner, have worked hard to break down silos and promote a culture of excellence. Any success we’ve had is really due to their efforts,” remarked Cooper. “Brent has developed a very effective team with the know-how and energy to deliver results,” said Jim Parsons, a partner with Keating Muething & Klekamp PPL and the immediate past NKY Chamber Chairman. “And boy did they ever deliver.” The NKY Chamber has also forged, formed and burnished working relationships, initiatives and shared goals with the region’s other growth organizations, such as Northern Kentucky Tri-ED, Northern Kentucky Catalytic Fund, Northern Kentucky Regional Alliance, Northern Kentucky Area Development District, Southbank Partners and others. “Our relationship with the NKY Chamber has never been better,” said Jack Moreland, president of Southbank Partners, who manages and coordinates economic and community development in the region’s Ohio River cities. “Working with Brent Cooper and his teams and members at the NKY Chamber is rewarding and fruitful because we share so many of the same goals, including attracting jobs and investment to our region and enhancing the quality of life in our community.”

INTERNATIONAL 2020 | VOLUME 39 NUMBER 3

GROW NKY One of the first major initiatives spearheaded by Rhonda Whitaker Hurtt (2017-18 NKY Chamber Board Chair) shortly after Cooper became President is GROW NKY (Growing Regional Outcomes through Workforce). GROW NKY is a strategic workforce collective comprised of leaders across key industries, educational institutions and community organizations working collaboratively to leverage the region’s assets to grow, attract and retain a globally competitive workforce. GROW NKY’S areas of focus are: • Kindergarten Readiness • College & Career Readiness • Adult Career Readiness and Lifelong Learning • Talent Retention and Attraction • Employer Policies and Practices “The unemployment rate in NKY is at an all-time low, while the demand for talent is at an all-time high,” Cooper said. “That is exactly why the NKY Chamber and its partners collaborated to launch GROW NKY. If we hope to continue our current level of economic growth and be competitive in the global marketplace, it is critical that we focus on our collective effort on growing, attracting and retaining a world-class workforce.”

ADVOCACY Led by Kristin Baldwin, the NKY Chamber’s vice president of public affairs and communications, the NKY Chamber has advocated on behalf on a number of important issues to Northern Kentucky businesses, residents, local officials, educators and others, including workforce development, curbing tobacco use, increasing voter turnout, transportation funding and more. Baldwin is working in Frankfort during the ongoing Kentucky General Assembly legislative session, advocating for an agenda that includes increasing funding for infrastructure investment, continue pro-growth tax modernization, enacting sports wagering and increased and sustained funding for education and workforce development.

"I would highly recommend for any business in our region to not only become a member of the NKY Chamber, but to also get involved in all of the great programs and events they offer." _ Brady Jolly President, Jolly Enterprises

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The NKY Chamber is also tackling politically sensitive issues to curb tobacco use for our current and future workforce. While the evidence is clear on the health benefits to stop tobacco use, there remains opposition on government’s role to limit use by citizens. Cooper noted, “We have some of the worst smoking and cancer rates in the country. It is killing our workforce, driving up health care costs, and negatively impacting our quality of life. Our members have told us, loudly and repeatedly, that we need to advocate for policies that reduce smoking and vaping, and improve our collective health outcomes.”

TRANSPORTATION Growth and prosperity are directly tied to improvements and expansion of infrastructure, and the NKY Chamber is pushing for federal and state funding to complete the KY Route 536 east-west corridor, build new interstate exit ramps near the Cincinnati-Northern Kentucky International Airport to accommodate the growth coming with the opening of Amazon’s massive airport facility and replace the aging, crowded and unsafe Brent Spence Bridge corridor.

SHARED SERVICES The NKY Chamber has been leading a “One Voice” campaign, intended to inform Northern Kentuckians about the region, remind leaders around the state about the value of NKY, and help drive the conversation in support of increasing shared services among local governments and other public agencies. For example, the NKY Chamber advocated for the recent upgrade of the region’s 911 emergency dispatch systems. According to Cooper, “Where it makes sense, the NKY Chamber will openly support studying and moving forward with shared services that make it easier and more cost-effective for local governments and others to serve the community. We are also advocating for the State of Kentucky to remove barriers for collaboration.”

ENGAGEMENT/EVENTS As with memberships, attendance at the many events sponsored by the NKY Chamber is also growing, including Eggs ‘N Issues, the NKY Chamber’s annual dinner, Women’s Initiative, legislative events and more. PAGE 10

According to Board Chair Dan Cahill, President of HSD Metrics, “The NKY Chamber’s quality programming is one of the reasons attendance is up over 40% the past 2 years. These programs are not only great networking events that help members connect, they are also important community conversations that are making a real impact on the region." The NKY Chamber is also strengthening relationships with the various multi-cultural Chamber’s of Commerce throughout the Greater Cincinnati/NKY region. According to Cooper, “Many don’t realize that we are regularly doing joint programming with a variety of regional organizations, including the Cincinnati USA Regional Chamber, the African American Chamber, the European American Chamber, Japan America Society, Chinese Chamber, Hispanic Chamber and the Indian American Chamber. We are working collaboratively throughout the region on everything from talent attraction to economic development.” Other efforts to engage the broader community include reaching out and including six other regional counties – Grant, Gallatin, Pendleton, Owen, Carroll and Bracken Counties - in its advocacy and engagement efforts. “Those counties have some major employers like Nucor Steel in Gallatin County and attractions, the Kentucky Speedway in Sparta and the Ark Encounter in Grant County,” Cooper said. “Those communities make our region a richer and more inviting place to live, work, visit and do business.” The NKY Chamber’s impact around NKY can be seen throughout the region. “When you see art decorated bourbon barrels, local news promoting the region, regional and bipartisan get out the vote efforts, Leadership development and young professionals coming together, festivals such as the upcoming International Festival, Kentucky’s Edge and Blink, and events that foster important community conversations, just know that your NKY Chamber played a role,” said Cooper. “We don’t do anything by ourselves. We work collaboratively with partners, volunteers, and civic leaders in making those things happen. If it promotes business growth and an improved economy in NKY, we’re there. That’s what we do.” NK Y

The Eight-Chamber 'Stir! Networking' event hosted at Hotel Covington in June 2019.

NKITA's 'Meet the Executives at Area International Chambers' event in January 2019.

Paul Miller cuts the ribbon circus-style with fire at the Bircus Brewing Company ribbon cutting in November 2018.

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Rediscovering Our Nation's Inland River System By Eric Thomas Benchmark River and Rail Terminals

THE OHIO RIVER HAS LONG BEEN A PART OF THE nation’s transportation system. During the earliest times of our country’s development, the Ohio River carried the first explorers and settlers to the west, and was the primary means of transportation to new settlements, such as Cincinnati. Then and still to this day, the Ohio River is significant to the transportation of goods up and down the river, whether it is coal from the east to the power plants west, grains from the Midwest to export in the south, or chemicals from the Gulf of Mexico to points north. Coal is king on the river. Coal and coal-related products continue to be the largest single commodity shipped on the Ohio River system to this day. A large portion of electric generation in our region is provided by coal burning power plants up and down the Ohio River. This electric is used to power the rest of the industrial complex throughout our region. But as electric generation in our country continues to shift away from coal and toward natural gas and other renewables, there has been a marked decline in coal consumption, and an equal decline in the total volume of cargo shipments on the Ohio River as a result. This condition has created excess capacity on the inland river system. Hopper barges that previously were used to transport coal and coal related products are now being repurposed for other commodities. But there simply aren’t enough other bulk commodities available to take up the slack, so barges are being idled, creating excess capacity and decreased efficiencies in this otherwise stable mode of transportation. The U.S. Department of Transportation (USDOT) recognizes the significance of the inland river system as a means to contribute toward solving some of our nation’s most pressing transportation problems and concerns. It is a fact that our highway systems today are buckling under the stress of increased demand. USDOT forecasts increases in national freight by all modes of 40 percent by 2045. Most of this forecast freight increase is expected to hit the highways and the rail systems. Only a small portion of that freight increase is forecast to hit the waterways despite the continued increases in capacity there.

PICTURED: (On the left) The Ohio River between Cincinnati and Northern Kentucky, by James Kirkikis. (On the next page) Coal barge and pusher boat on Ohio River, by JPDworld

INTERNATIONAL 2020 | VOLUME 39 NUMBER 3

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The nation’s inland river systems are, have been, and will continue to be a part of the nation’s huge infrastructure complex. Locks and dams along our waterways are vital to flood control, provide drinking water to millions, and provide commercial navigation contributing to significant electric generation, agricultural production, and other commodity production, such as steel. In addition to these sound economic benefits, locks and dams contribute to recreational uses of those rivers, and beneficial standards of living for those communities along those waterways. These assets must be maintained with or without commercial traffic. From an economic perspective, a healthy commercial maritime industry along the inland river systems helps contribute significant tax revenues to offset the high cost of maintaining these critically necessary national assets.

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Transporting by water via the inland river system is by far the safest, cleanest, most environmentally friendly means of transporting cargo when compared to other modes of transportation (truck, rail and pipelines). No matter the metric used, every comparative measure of transportation analysis points to marine transportation as the most favorable means of transport, save one important element: time. Today’s supply chains are built around speed. In a world where goods are bought and sold at the click of a button on a smartphone from anywhere in the world, with delivery to your doorstep within an hour or two, waterborne transportation has become the forgotten mode. For all the best intentions, waterborne transport continues to lag in the U.S., especially when compared to other countries. This is due, in large part, to the fact that the transportation system in the U.S. has not been engineered as a truly inter-modal system. This is not the case elsewhere throughout the world. Global transportation is generally more standardized than that in the U.S., and more apt to embrace

true intermodalism, allowing cargos to move freely across all modes (highway, rail and water). While the rest of the world imports to the U.S. and demands exports from the U.S. in these standardized transport units, (the “sea container,” or the “twenty-foot-equivalent unit” known as the “TEU”), the U.S. transportation system is still designed around truck transport that is not uniform or standard at all. The end result is that even in conditions where time is not critical, and freight movement could consider a waterborne alternative, the means are not available in the U.S. today to allow freight to freely and seamlessly move from one mode to any other mode. If we disregard import/export freight and focus strictly on domestic freight, that is, freight with origins and destinations paired within the continental U.S., we find a system almost completely free of the standardized TEU, and, as a consequence, almost no waterborne transports of non-bulk, domestic freight. This article invites the reader to reassess the current transportation models. As we look for new ways to minimize the carbon footprint, to alleviate congestion on our highways and railways, and to maximize the return on investment in the nations infrastructure, we must consider a trip back to the future – to a future that embraces the time tested and tried mode of transport that is the U.S. inland river system. NK Y

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WORKFORCE

GROW NKY in Action GROW NKY is a strategic workforce collective comprised of leaders across key industries, educational institutions and community organizations working collaboratively to leverage the region’s assets to grow, attract and retain a globally competitive workforce. By leveraging a collective impact strategy, GROW NKY allows partners to align strategic efforts, resources and utilize data to inform decisions and measure progress toward regional workforce outcomes. The Northern Kentucky Chamber of Commerce is the backbone organization leading the strategic workforce collective. GROW NKY focuses on five key areas of workforce development, including: kindergarten readiness; college and career readiness; adult career readiness and lifelong learning; talent retention and attraction; and employer policies and practices. The GROW NKY strategic workforce collective is comprised of more than 70 partners who serve as subject matter experts and industry leaders dedicated to unifying workforce development efforts in Northern Kentucky.

The Women’s Fund of the Greater Cincinnati Foundation Announces Relaunch of Employer Toolkit

The Women’s Fund is redesigning the employee experience. For the last year and a half, the Women’s Fund has been reimagining their Employer Toolkit so that it can better support employers and their lower-wage employees. The redesigned resource includes: •

•

More than 60 concrete recommendations that support the needs of workers and give employers a competitive advantage in retention, recruitment and engagement. A new policy search for employers to identify a short list of workplace policies specific to their organization’s challenges and composition. Additional resources to share employer insights on C-suite approval, change management and policy implementation.

Learn more at www.toolkit.cincinnatiwomensfund.org.

New Publication Attracts Talent to Northern Kentucky Livability Northern Kentucky, an annual print magazine and digital content marketing program, encourages business investment, talent recruitment and relocation by reaching entrepreneurs, site selectors, corporate executives and other talented individuals and families attracted to our quality of life. Developed as a result of partners focused on talent attraction & retention within the GROW NKY workforce collective, this will be the Northern Kentucky Chamber’s primary quality-of-life marketing program for talent attraction. To learn why Northern Kentucky is a great place to live, work and play visit www.livability.com/ northern-kentucky.

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NORTHERN KENTUCKY BUSINESS JOURNAL

NKU and Gateway Announce River City Promise Program

Northern Kentucky University and Gateway Community & Technical College recently announced the River City Promise Program that will offer free tuition and enhanced benefits for Pell Grant eligible high school students from select Northern Kentucky communities. River City Promise builds upon the Gateway2NKU dual admission program which offers explicit degree-pathways for students by eliminating the financial barriers of college. The program applies to students from Bellevue, Dayton, Holmes, Lloyd, Ludlow and Newport High School who graduate in May 2020 and beyond. “To truly increase access, it takes a holistic approach to ensure students have a clear path on their educational experience,” said NKU President Ashish Vaidya. “As we were renewing the successful Gateway2NKU program, it became clear that we could make a greater impact by extending it to high school students, so they begin their higher education journey with support from both institutions.” All students participating in the RCP and Gateway2NKU programs will have a newly dedicated Service Center on Gateway’s campus for a smooth transition between the two institutions. It provides advising, financial literacy, admissions guidance and career alignment services. “Renewing our Gateway2NKU program strengthens, not only the bond between Gateway and NKU, but also our region,” said Gateway President Dr. Fernando Figueroa. “Having two strong

education institutions working hand-in-hand to help our students succeed will help to ease our region's highly skilled workforce needs.” NKU students also benefit from Gateway2NKU’s reverse transfer–once they reach 60 hours, they can apply to receive their associate degree from Gateway. Additional benefits include joint recruitment and marketing opportunities, integrated orientation to ease the transition to campus and access to shared facilities. “This partnership shows the commitment both institutions share in providing opportunities for students to earn highlyvalued degrees. River City Promise promotes student success and social mobility,” said Kimberly Scranage, NKU’s vice president for Enrollment and Degree Management. Since its inception in 2013, NKU has graduated 465 Gateway transfer students, with 128 participating in the Gateway2NKU program. “The announcement of the River City Promise Program is a tremendous boost to our region's efforts to grow and retain talent," said Gene Kirchner, vice president and COO of the Northern Kentucky Chamber of Commerce. "Northern Kentucky is experiencing a workforce shortage. Partnerships like this are critically important to ensuring that young people have access to educational opportunities which directly align with the current and future demand for skilled workers.” Learn more at nku.edu/admissions/transfer/gateway-2-nku.html

GROW NKY to Release Regional Immigration Community Report at NKY International Festival GROW NKY recently announced that a regional immigrant integration community plan will be released at the NKY International Festival on March 14, 2020 at the Northern Kentucky Convention Center. The 2020 Gateways for Growth Community Immigrant Integration Plan is a follow up to research released by New American Economy (NAE) in partnership with the Northern Kentucky Chamber of Commerce, Duke Energy and Gateway Community and Technical College in June 2019. The initial research conducted by NAE was part of the Gateways for Growth award the NKY Chamber received last year for GROW NKY. The grant provided for a data report on existing immigrant populations as an important first step in determining the impact the immigrant population has on the local economy as well as the workforce. The plan will outline action steps to: • • • • • •

INTERNATIONAL 2020 | VOLUME 39 NUMBER 3

Celebrate and promote Northern Kentucky’s global diversity Encourage and support strong immigrant leadership and civic engagement Facilitate meaningful cross-cultural connections Provide equitable access to community, health, and safety services Support students in gaining the education required to success in the workforce Establish and support inclusive recruitment, retention, and advancement strategies PAGE 17

WORKFORCE

GROW NKY Partner Update Meeting Celebrating the power of partnership and collaboration, key partners of the GROW NKY collective impact workforce strategy gathered for an 18-month update meeting. GROW NKY was launched in August 2018 and has grown to involve more than 70 partner organizations focused on addressing regional workforce needs. To learn more about GROW NKY and progress made by partners since the launch, visit nkychamber.com/grownky.

PICTURED: (Top) GROW NKY group photo and (Bottom Four) breakout discussion groups at work.

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NORTHERN KENTUCKY BUSINESS JOURNAL

Employer Best Practices Symposium

The Future of Work Thursday, March 26 7:30 AM - 1:00 PM Receptions Banquet & Conference Center Erlanger, KY

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LEADERSHIP

LNK Class Update

PICTURED: The LNK class atop the Kenton County Administration Building

By Dawn Denham, Executive Director, Leadership NKY THE LEADERSHIP NKY CLASS OF 2020 CONTINUES TO MAKE MEANINGFUL Connections in our community and with one another. The class of 50 community and business leaders is now over halfway through the program experience. In January, they had an informative and exciting Economic Development session. Newport on the Levee hosted the class for the morning portion and Cincinnati/Northern Kentucky International Airport (CVG) hosted in the afternoon. Economic development experts presented on the basics of economic development, entrepreneurship and inspiring new developments in our region. Rounding out the experience will be a local government session with a mock city council meeting at the Kenton County Administration Building and the class trip to the state capitol. Also, a shared day with the Leadership Cincinnati class focused on workforce and transportation. Their overnight experience will be a local immersion into what makes our region vibrant and they will end their program experience with a session on law and justice. The class will graduate in May, making room for the 42nd class of Leadership NKY to begin. To be considered for Leadership NKY, participants must be nominated and complete an application form. Self-nominations are accepted as well. Once nominated, an electronic application process is triggered. Nominations for the Class of 2021 are open now. Nomination forms can be found at nkychamber.com/LNKNomination. Applications for the next class will be due May 1. For more information, contact Dawn Denham ddenham@nkychamber.com. NK Y

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NORTHERN KENTUCKY BUSINESS JOURNAL

Because leaders turn vision into reality Leadership NKY uses the community as a classroom to develop leaders who will effectively serve the region. The program is designed to help a diverse group of emerging and existing community leaders acquire an understanding of the strengths and challenges of the region, and the skills necessary to engage others in collaborative efforts to address them. The curriculum for each session changes based on the needs of the region for that specific topic. Leadership NKY boasts more than 40 years of service to our community. The program begins with orientation in August and ends in May with a commencement celebration. The class meets one day a month for a day-long session. Leadership topics may include: Economic Development

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Your organization benefits immeasurably by participating in Leadership NKY as a result of the lasting, quality relationships that develop between class members, alumni and community leaders.

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Taking leadership to a new level

The leadership development services at the NKY Chamber bring diverse groups of individuals together to help understand complex issues facing regional leaders and to explore opportunities, needs and resources.

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Nominations are now open for the Class of 2021! NKYChamber.com/LNKNomination

NKYChamber.com | (859) 578-8800 | 300 Buttermilk Pike, Suite 330 | Ft. Mitchell, KY 41017

YOUNG PROFESSIONALS

NKYP Update

PICTURED: NKYP NextGen Speaker Series hosted at VonLehman

NORTHERN KENTUCKY YOUNG PROFESSIONALS (NKYP) kicked off 2020 with the launch of the NextGen Leader Speaker Series on January 16 at VonLehman in Fort Wright. The series provides attendees an opportunity to hear from accomplished young professional leaders, many of whom have been honored at the Next Generation of Leader Awards (NGLA’s). Panelists shared insights on how they’ve grown to become the leader they are today, career challenges they’ve faced and tips for successful work / life balance. As the lead partner organization for GROW NKY’s focus on Talent Attraction & Retention, the NKY Chamber values the important role that young professionals play in regional efforts to build a vibrant and diverse community. A strong connection to new and existing young professional talent is key to successfully meeting the talent retention goals created by GROW NKY partners. NKYP Events & Programming Co-Chairs, Dani Schwarz and John Enzweiler, are excited about an event that allows our region’s NGLA honorees to stay engaged with NKYP and hopes these conversations will lead to further success for NKYP Passport Holders in their own careers. Check out the bits of wisdom our first round of NextGen Leaders shared with NKYP attendees when asked ‘What advice would you now give to your 25-year-old self?’ and ‘What is the biggest hurdle you’ve had to overcome as a YP executive?’

Mike Grout COO, C-Forward “Stay the course. It’s a marathon, not a sprint.” “Start giving up on your perfectionist tendencies now because as your organizational oversight grows, it becomes less and less obtainable. Instead focus on the biggest impact and most positive outcomes.” PAGE 22

Molly Berrens Owner, Spotted Yeti Media "I think your mid-twenties is the perfect age to take career risks. I'm glad that I started my business at that age but looking back I wish that I would have been all-in sooner instead of slowly testing the waters as an entrepreneur." "I was not trained as a business or sales professional and I've often doubted my capabilities in that department. That, paired with the occasional ageism and sexism comments, certainly challenges one's confidence when positioning my business as a credible and capable service in the industry."

Danielle Amrine Executive Director, Welcome House “You are not that busy. Take time, travel, enjoy yourself. Real “busy” starts after kids.” “I had to pull myself out of the negative self-talk and distinguishing between being a leader and being a manager, because they are two different things. I needed to sharpen my skills as a manager to get the work done, but a lot of my time was dedicated to learning about leadership, what that means, and what kind of leader I wanted to be.” NK Y

Do you know a young professional leader ready to join the ranks of our impressive Next Generation Leader Award honorees from the last 10 years? Visit nkychamber.com/NKYP to learn more about the 2020 NGLAs, presented by St. Elizabeth Healthcare, taking place on Thursday, July 16 at Summit Hills Country Club in Crestview Hills, KY.

NORTHERN KENTUCKY BUSINESS JOURNAL

Business Impact Awards presented by

Wednesday, March 25 4:00 PM - 6:00 PM The Learning Center at the NKY Convention Center 1 West RiverCenter Blvd. Covington, KY 41011

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NORTHERN KENTUCKY BUSINESS JOURNAL

Celebrating Our Region’s International Cuisine, Dance & Music

By Jamie Glavic Scooter Media Photos provided by Boone County Schools & Cincinnati Baila! Dance Academy INTERNATIONAL 2020 | VOLUME 39 NUMBER 3

CLOSE YOUR EYES AND IMAGINE walking into an international bazaar. You are welcomed by scents of dishes from around the world. You hear music that makes you tap your toes and begin to dance. You see colorful garments flowing throughout a bustling marketplace representing generations of cultural traditions. The good news is this dream will soon be reality at the inaugural NKY International Festival – a celebration of Northern Kentucky’s global heritage – on March 14. The Rotary Clubs of Northern Kentucky (Covington, Florence and Kenton County), Boone County Schools and the Northern Kentucky Chamber’s (NKY Chamber) Office of International Trade & Affairs are the organizing partners of the regional, family-friendly celebration. The festival is planned for 10 a.m.-6 p.m. on March 14, 2020 at the Northern Kentucky Convention Center. Admission to the NKY International Festival is free and open to the public.

PICTURED: A dancer at the Boone County Schools International Festival, photo by Chad Brady. PAGE 25

The idea for the inaugural festival grew from a successful Boone County Schools program celebrating the cultural traditions of their student population. Of the more than 20,000 students in the district, 1,200 students are English Language Learners – speaking over 50 languages in the district. “Our commitment to diversity and inclusion, recognizing and honoring the cultural traditions of our student population, has strengthened our district and the communities of our students,” said Dr. Geniene P. Delahunty, Director of Language Learners at Boone County Schools. “We are thrilled to see a festival that began to celebrate the diversity of our district, has grown into a regional celebration at the convention center.”

PICTURED: Scenes from the Boone County Schools International Festival, photos by Chad Brady. PAGE 26

NORTHERN KENTUCKY BUSINESS JOURNAL

Dance and musical performances from Boone County Schools students, Cincinnati Baila! Dance Academy, Sakura Ladies Chorus and more are scheduled throughout the day. Marketplace bazaar food vendors include Hofbräuhaus, La Mexicana, Lisse, Sake Bomb and more. Booths selling goods that support international communities include Ten Thousand Villages and Journey: The Ed Colina Foundation. “We are proud to partner and support this community festival as many of the restaurants and businesses participating in the festival are owned or managed by immigrants to the region,” said Debby Shipp, Vice President of International Affairs & Business Growth at the NKY Chamber. “Northern Kentucky’s business community has a rich, cultural footprint we look forward to celebrating during the NKY International Festival.” GROW NKY, the strategic workforce collective working to leverage Northern Kentucky’s assets to grow, attract and retain a globally competitive workforce, will release a regional immigrant integration community plan at the festival. The 2020 Gateways for Growth Community Immigrant Integration Plan is a follow up to research released by New American Economy (NAE) in partnership with the NKY Chamber, Duke Energy and Gateway Community and Technical College in June 2019. “Successful immigrant integration drives economic growth,” said Leisa Mulcahy, Managing Director of GROW NKY and Vice President of Workforce at NKY Chamber. “Data indicates that immigrants represent a rich potential pool for workforce talent right here in Boone, Kenton, and Campbell counties. Introducing this new community plan at a regional festival celebrating diversity and unity simply makes sense. It’s the perfect venue and opportunity.” PICTURED: Cincinnati Baila! Dance Academy, photos provided.

The initial research conducted by NAE was part of the Gateways for Growth award the NKY Chamber received last year for GROW NKY. The grant provided for a data report on existing immigrant populations as an important first step in determining the impact the immigrant population has on the local economy as well as the workforce. “We’re thankful for the support of GROW NKY and their commitment to inclusive workforce development strategies across the region,” said Darren Wurz of Covington Rotary. “The NKY International Festival is a free, family-friendly celebration our region’s global heritage and we’re honored to be the springboard event for this vital report.”

PICTURED: (This page) Scenes from the Boone County Schools International Festival, photos by Chad Brady, and (opposite) Korean Bibimbap, provided by Sake Bomb.

Other community partners participating in the festival include Northern Kentucky University’s Center for Global Engagement and International Affairs, the U.S. Census Bureau, and the World Affairs Council of Cincinnati and Northern Kentucky. Proceeds from the NKY International Festival will benefit the Covington Rotary International Youth Exchange Program, the Rotary International Foundation, Polio Plus, Uganda Water Project, the Point Arc, GO Pantry and other local charities. The NKY International Festival is sponsored by GROW NKY, Duke Energy, Equitable, ARMOR USA, Clark Schaefer Hackett, Covington Business Council, Gateway Community & Technical College, Heritage Bank, Northern Kentucky University, Palmer Capital, and Thomas More University. The NKY International Festival is also supported by a Rotary International District Grant. Don’t miss the free, global celebration on Saturday, March 14. Bring the whole family to experience the sights, sounds and tastes of the international communities that call Northern Kentucky home through dance, musical performances and a marketplace bazaar with items available for purchase. To learn more about the inaugural NKY International Festival, visit nkyinternationalfestival.com. NK Y

Saturday, March 14 10:00 AM - 6:00 PM Northern Kentucky Convention Center Free Entry nkyinternationalfestival.com INTERNATIONAL 2020 | VOLUME 39 NUMBER 3

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Global Trade Trends By Elisha Herrmann KPMG MUCH LIKE OHIO IS WATCHED TO PREDICT THE presidential election, the economic region around the Ohio River is a barometer for global trade macro and micro effects. The area is within a day’s drive to two-thirds of the country’s populations and 34 states. With access to CVG, Amazon Prime, DHL, Louisville Muhammad Ali International Airport, Port of Ohio, Port of Louisville, Rail, I-75, and Logistics Firms; the infrastructure is in place to move goods and supplies. With the affordability and focus on economic development, it’s no surprise Kentucky is third nationally for air cargo shipments. Since 2015, over 71,000 jobs have been created with an increase to $31.8 billion in exports. Key industries are auto, aerospace, manufacturing and healthcare with top exporters including Canada, U.K. and Mexico. Top imports for production and supplies are from China, Mexico, Switzerland and Japan.

TRADE TRENDS OVERVIEW SOCIAL ISSUES Trade law has historically focused solely around trade and customs policy and procedure as rules to move goods in and out of countries. USMCA (United States, Mexico and Canada Agreement) is an example that incorporates labor provisions as a part of the legislation. Enforcement of penalties for importations of goods produced with forced labor has increased, subsequently proactive supplier monitoring has increased to remain compliant. Public health and food safety for US importations into the UK are becoming a topic as BREXIT has been finalized.

TRANSACTION CONTROL Increasingly, the trend for individual countries is to look not at a macro level, but at a transactional level. This can be seen in the form of more bi-lateral trade agreements, quotas and tariffs on specific items, and sections on individual entities. As a recent example, Amsterdam has a targeted physical inspection of footwear and apparel items, using technology to identify these entries.

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ENFORCEMENT Customs agents leverage the same technology that companies are using to transact: digital data, Bots/RPA (Robotic Process Automation), and predictive analytics are a few of the technologies available. The use of technology has led to the ability to search for anomalies, identify outliers, and flag patterns. This has led to increased global audits, requests for information, increased inspection rates and increased fines and penalties.

GLOBAL ECONOMY Overall, there is a watch on the global economy for global recession and economic indicators, such as the US presidential election and Coronavirus.

TARIFF AGREEMENTS USMCA, Japan-US, Vietnam-EU, and GSP (Generalized System of Preferences) Free trade agreements are undergoing regulatory changes and/or creations of new free trade agreements. Regional importance: China, Mexico, and Japan are among the top Countries of Origin for importation. These goods could be eligible for reduced duty rate under a free trade agreement, or conversely, no longer qualify based on the new rules of the agreement. On the outbound side, KY has both Canada and Mexico as top exporters. There may be additional administration, oversight, compliance and production changes to qualify the export and produce a Certificate of Origin under the USMCA regulations.

PROTECTIONISM U.S. has enacted trade laws to protect its interests. Section 232 is in the name of national security. Section 301 retaliatory tariffs are in response to technology and digital services. The withdrawal of the U.K. from the EU, BREXIT, is the most visible sign of protectionism. Regional Importance: The U.K. is a top destination for Kentucky products. Companies will have to comply with the new trade and customs policies as well as review the costs of the supply chain lanes into the EU to avoid paying double duty, meaning import duty in to the U.K. and then paying import duty at the final EU destination. Evaluating supply chain options for distribution and authorizations such as bonded warehouse could be done during the transition period.

TRENDSETTERS TO LOWER COST TO SERVE AND REMAIN COMPETITIVE The Midwest isn’t normally known as a trendsetter; however, they are arguably the most affected by the tariffs resulting in Global Trade Supply Chain Strategies. What strategies are available and being utilized in the region? According to surveys, those who have implemented a mitigation strategy have been able to save 59 percent on tariffs. The strategies employed are: First Sale for Export, Tariff Engineering, Valuation Review, Country of Origin Review, Supply Chain/Production Changes, Foreign Trade Zone, Duty Drawback, Cost Unbundling, Exclusion Requests/Refunds and Automation. NK Y

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RYL Session Addresses Local Government & Economic Development

PICTURED: RYL class trip to Cintrifuse

By Aaditi Lele Sycamore High School AT THE LOCAL GOVERNMENT AND ECONOMIC Development Session, I drew one key lesson — economic development is a means for community revitalization and it comes in many shapes and sizes. Though each speaker, some from the public sector and some from the private, touched on the various means for economic development, I found one theme that wove throughout the session. The theme was that economic development is how communities are completely transformed in a matter of years, but that rapid change is so complex that it requires a lot of cooperation between many of the groups we observed in the session. Specifically, I learned from Cintrifuse’s presentation that government approval and support coupled with private sector investment was what made a project like that possible. Without both the public and private branches of the community working together, the change made by Cinitrifuse and all of the local start-ups it aids would not be possible. Further, because we observed many local businesses on our bus tour that were housed in historical buildings, I thought it was interesting that this session reinforced the balance between developing a local, modern economy while maintaining community landmarks with historical and cultural value. From visiting both Cintrifuse and Hotel Covington, I realized that striking a balance between old and new is not always easy to navigate. I understood that protecting a historical district or building is equally significant to building a local economy that serves the population. Because that balance is so arduous to reach, I was impressed and inspired by the way that both of these businesses brought in a lot of economic value while retaining the historical value of their location sites. PAGE 32

Additionally, I thought that this session improved my leadership skills by demonstrating that no change to a community will ever be completely positive or completely negative in its effects. When we were hearing about the impact of the new Amazon hub during the site selection activity, I started to realize that many of the changes to a community we see as outsiders seem only beneficial. However, that isn’t always the entire story. I think it is important now to realize that there will always be implications of change, such as displacement, that come even from seemingly positive investment to our area. During the afternoon activity on economic development, my eyes were opened to the decision making that goes into a company’s site selection. The way in which session leaders coordinated the groups, it became clear that site selection for a company is a lot like a matching game. While certain companies might be better suited to a specific type of municipality, others may require varying areas. The flocking of companies to the suburban areas in our activity allowed me to understand why economic development occurs more easily in some areas but takes more work in others. All in all, the Local Government and Economic Development session was absolutely one of my favorites thus far in the RYL program. Due to my interest in public policy and economics, there was a lot of valuable insight from speakers and presenters that showcased the decision making processes that go into effective leadership. I hope to apply these skills in decision making, analysis, and cooperation to my work as a young leader in my community. NK Y

NORTHERN KENTUCKY BUSINESS JOURNAL

Featuring

Earvin “Magic” Johnson

St. Elizabeth Training and Education Center 8:00 AM - 4:00 PM Register at NKYChamber.com/Leadercast

NKY Leadercast is a one-day leadership event simulcast from Atlanta. The day is split into three sessions, with short, well-programmed talks. The speakers will cover a variety of topics under the umbrella of the event theme, ‘Positive Disruption.’ Each speaker will focus on giving practical, inspirational advice to leaders from a variety of backgrounds, and the speakers themselves come from a diverse array of industries and experiences. All proceeds benefit Regional Youth Leadership, a leadership development program for high school juniors in Cincinnati and Northern Kentucky. The mission of RYL is to cultivate the leadership skills of our youth resulting in the retention of talent to our region.

For speaker bios & registration info →

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AROUND THE CHAMBER EGGS 'N ISSUES | RECEPTIONS BANQUET AND EVENT CENTER

PICTURED: 1. Rep. Buddy Wheatley, Rep. Kim Banta, Senator Chris McDaniel, Rep. Sal Santoro, Brent Cooper & Mark Guilfoyle 2. Marie Schenkel, Laura Brinson, Cheryl Floyd & Angie Taylor 3. Lori Zombeck 4. Dave Welscher 5. Dan Cahill

All photos by Ben Gastright

INTERNATIONAL 2020 | VOLUME 39 NUMBER 3

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AROUND THE CHAMBER WOMEN'S INITIATIVE CONNECT HOUR | SILVERLAKE 'THE FAMILY PLACE'

PINTS & PERSPECTIVES | R.C. DURR YMCA

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NORTHERN KENTUCKY BUSINESS JOURNAL

AROUND THE CHAMBER

All photos by Ben Gastright

NKYP COCKTAILS & CONVERSATION | MAC'S PIZZA PUB - COLD SPRING

PICTURED: 1. Women's Initiative Connect Hour group photo at Silverlake 'The Family Place' 2. Liz Bonis, Carri Chandler & Garry Horton 3. Amanda Johannemann, Dani Schwarz & Devon Stansbury 4. Tyler Seidl & Hank Heidrich 5. Rudy Harris, Tammi Harris, Cayleigh Kerns & Kelsey Middleton All photos by Ben Gastright

INTERNATIONAL 2020 | VOLUME 39 NUMBER 3

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NORTHERN KENTUCKY BUSINESS JOURNAL

11th Annual Breakfast PICTURED: 1. Keynote speaker Kristi Nelson addresses the sold-out crowd at this year's Women's Initiative 11th Annual Breakfast 2. Kay Geiger, Kristi Nelson & Marianne Schmidt Hurtt 3. The 2020 Debbie Simpson Spirit of Achievement Honoree, Allyson True Cook & Dale Silver 4. Master of Ceremonies, Ashley Kirklen 5. Kristi Nelson 6. Shelley Funke Frommeyer 7. Kara Farris, Kristi Nelson & Lindsey Parker at the Delta Dental Meet the Speaker session 8. Kristi Nelson & Barbara Johnson 9. Welcome House crew: Sara Kahmann, Kelly Rose, Danielle Amrine, Elizabeth LaPash & Kirsten Auch 10. The Annual Breakfast crowd, in rapt attention. All photos by Ben Gastright

HEALTH & WELLNESS 2020 | VOLUME 39 NUMBER 2

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Title Sponsor 2020 Outstanding Women Honorees

Lisa Cooper Executive Director, NKY Area Development District

Wafa Nasser, M.D. Owner/President, The Whole Child Pediatrics, PSC

Teri VonHandorf, Ed.D. Vice President of Academic Affairs, Gateway Community & Technical College

Kim M. Webb

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Laura S. Menge

Tuesday, April 28 11:30 AM â&#x20AC;&#x201D; 1:30 PM

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Check-in/Networking beings at 11:00 AM

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Tammy Weidinger For additional information contact Gina Bath at 859.578.6384 or gbath@NKYChamber.com. 2020 Nancy Janes Boothe Scholarship Recipients

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CINCY SEAFOOD 2301 Buttermilk Crossing | Crescent Springs, KY 41017 | (859) 815-8005 | cincyseafood.com

PICTURED: Joe Schlimm, Heritage Bank-NKY Chamber Ambassador; Virginia Imhof, Cincy Seafood; Rob Hageman, Edward Jones-NKY Chamber Ambassador; Lou Hartfiel, City of Crescent Springs Mayor; Michael Lin, Cincy Seafood; David Wang, Cincy Seafood; Gene Kirchner, NKY Chamber; Lisa Jones, RevLocal-NKY Chamber Ambassador; Brandy, Cincy Seafood; Jane Young, Re/Max Affiliates-NKY Chamber Ambassador

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PICTURED: Joe Schlimm, Heritage Bank-NKY Chamber Ambassador; Rob Hageman, Edward Jones-NKY Chamber Ambassador; Kim Huesman, INA Towing; Sandy Holbrook, INA Towing; Gay Rochester, INA Towing; Melissa Frey, Cincinnati Bell; Jill Bailey, City of Fort Wright; Cara Miller-Aliff, Re/Max Affiliates-NKY Chamber Ambassador; Lynn Abeln, NKY Chamber

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PICTURED: Brent Cooper, NKY Chamber; Dave Otte, St. Henry School; Bishop Foys, Diocese of Covington

LET US HELP YOU PROMOTE!

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INTERNATIONAL 2020 | VOLUME 39 NUMBER 3

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ANSWERS IN GENESIS

As Answers in Genesis has seen significant growth in recent years, it has necessitated the expansion of its Human Resources Department. Accordingly, the current Director of Human Resources, Debra Kellum, was promoted recently to Vice President of Human Resources and Training and Development to serve AiG’s large staff. Kellum came to AiG nearly three years ago from the corporate world. She worked for 33 years at J.C. Penney. Ken Ham, CEO of AiG and its attractions, said, “I’m thrilled that as AiG has grown so quickly, we have such a highly professional person like Debra to oversee a vital part of our organization and to help find additional talented people to work at Answers in Genesis.”

HERITAGE BANK

One of the region’s leading community banks has announced changes in its senior executive ranks. Chris Caddell (top picture), chairman of the board and second generation Heritage Banker, has assumed Chief Executive Officer responsibilities in addition to his duties as chairman. Lee Scheben, formerly an executive vice president celebrating his 25th anniversary at the bank, has been named Heritage Bank President. Kevin Mooney is now Chief Operating Officer after joining the bank as Vice President, Treasury Management almost three years ago. “One reason for Heritage Bank’s stability is the consistency in its senior executive leadership,” Caddell said. “We are very fortunate to enjoy exceptionally low turnover as well as the horsepower within our ranks to promote internally.”

WELLS FARGO ADVISORS

Wells Fargo Advisors has once again named Barbara Moran Johnson, First Vice President - Investment Officer, as a member of the firm’s Premier Advisor Program. The Premier Advisor distinction is held by a select group of Financial Advisors as measured by completion of education components, business production and professionalism. Additional criteria, including length of service, may also be used to determine recipients. “It’s an honor to again receive this distinction,” said Johnson. “I am proud to have been given the opportunity to work with my clients and I am committed to helping them reach their financial goals.” Johnson has been with Wells Fargo Advisors for 24 years and has over 25 years of experience in the financial services industry. She holds a bachelor’s degree in finance and accounting from the University of Cincinnati and resides in Edgewood, Kentucky.

— SHARE YOUR GOOD NEWS!

All NKY Chamber members are invited to share announcements & personal achievements in the Milestones column. Send Milestones to bgastright@nkychamber.com

INTERNATIONAL 2020 | VOLUME 39 NUMBER 3

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EVENTS MARCH 3/1 3/5 3/11 3/14 3/17 3/18 3/19 3/24 3/25 3/26 3/30

APRIL 4/1 4/2 4/9 4/15 4/21 4/21 4/23 4/28 4/28 4/30

MAY 5/1 5/7 5/12 5/18 5/20 5/20 5/21 5/22 5/26

LOOKING FOR MORE EVENTS? NKYCHAMBER.COM/EVENTS

Northern Kentucky Business Journal is published bi-monthly by:

Periodicals Postage Paid USPS-548630 at Covington, KY.

CEO/Publisher Brent Cooper | bcooper@nkychamber.com

Northern Kentucky Chamber of Commerce, Inc. 300 Buttermilk Pike Suite 330 P.O. Box 17416 Ft. Mitchell, KY 41017 859-578-8800 NKYChamber.com

Postmaster: Please send address changes to the Northern Kentucky Chamber of Commerce, 300 Buttermilk Pike, Suite 330, P.O. Box 17416 , Ft. Mitchell, KY 41017-0416.

Vice President, Public Affairs & Communications Kristin Baldwin | kbaldwin@nkychamber.com

The Business Journal is a benefit of membership and included in membership fees. Annual subscription rate for nonmembers is $24.

Marketing / Communications Director Jeremy Schrand | jschrand@nkychamber.com Design & Photography Ben Gastright | bgastright@nkychamber.com Vice President Membership – Sponsorship Sales Lynn Abeln | labeln@nkychamber.com Director, Sponsor Investments Diana McGlade | dmcglade@nkychamber.com Chamber Communications Committee Kit Andrews, Jamie Glavic, Mindy Kershner, Katie Louis, William Powell, Kelly Rose, Charley Wayman & Casey Williams

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