NNY Business October 2011

B

Y usIness

Ridge with a view: Dining scene expands in Lewis Co. page 34

October 2011

n 20 Questions with TAUNY leaders Page 40 n Commercial property sales climb in ’11 Page 37 Rande S. Richardson Executive director, Northern New York Community Foundation

PLUS

n Biz Tech n NNY Snapshot n Business Scene n Real Estate

Jayn M. Graves

Chief professional officer, United Way of Northern New York

A changing landscape

Nonprofits adapt for future in challenging times $2.95

/nnybusiness @NNYBusinessMag

Northern New York’s Premier Business Monthly Vol. 1 Issue 11 | www.nnybusiness.net

2|

NNY Business | October 2011

October 2011 | NNY Business

|3

C o n tr i b u t o r s

BusIness

www.nnybusiness.net

Publishers

John B. Johnson Jr. Harold B. Johnson II Donald C. Alexander is CEO of the Jefferson County Industrial Development Agency.

He writes about some cutting-edge building techniques under way in the north country. (p. 44)

Connie Elliott is president of the South Jeff Chamber of Commerce executive board. She writes about the resurgence of the chamber and how it serves its members. (p. 46)

Jay Matteson is the agricultural coordinator for the Jefferson County Agricultural Development Corp.

He writes about how dairy farms contribute to the region’s economy. (p. 47)

Sarah O’Connell is an advisor for the New York State Small Business Development Center at Jefferson Community College.

She offers some tips to succeed in small business. (p. 49)

General Manager John B. Johnson

Executive Editor Bert Gault

Managing Editor Robert D. Gorman

Magazine Editor

Kenneth J. Eysaman

Editorial Assistant Kyle R. Hayes

Advertising Director Karen Romeo

Rande Richardson is executive director of the Northern New York Community Foundation. He writes about taking stock in what really matters. (p. 45)

Jill VanHoesen is chief information officer for Johnson Newspapers and a 25-year IT veteran.

She writes about some effective ways to market your business on facebook. (p. 48)

Lance M. Evans is executive officer for the Jefferson-Lewis and St. Lawrence County Board of Realtors. He offers advice on how to keep your real estate licence. (p. 36)

Rebecca Madden is a Johnson Newspaper staff writer. In this month’s cover story she examines the future of nonprofits in the north country. (p. 16)

Advertising Specialists

Clarissa Collins, Katie Nelson, Connie Campany

Circulation Director Cindy Werner

Photography

Norm Johnston, Justin Sorensen, Jason Hunter, Melanie Kimbler-Lago, Amanda Morrison

Ad Graphics, Design

Rick Gaskin, Julia Keegan, Brian Mitchell, Heather O’Driscoll, Scott Smith, Todd Soules Nancy Madsen is a Johnson Newspapers staff writer. She writes about the increased interest in commercial property this year.

She also visits an ag manufacturing plant set to reopen. (p. 37, 24)

Norah Machia is a veteran Watertown Daily Times reporter who lives in Watertown. She writes about an Adams veterinary hospital with an eye on expanding its services in southern Jefferson County. (p. 30)

Andrea Pedrick is a freelance writer who lives in Dexter. She visits a pub in Belleville that has developed quite a following. She also meets the owners of Riccardo’s Market for a taste of old Italy. (p. 28, 32)

MARKETPLACE

Agape Shoppe …..................... 22 A.G. Netto Realty …................. 38 Allen’s Liquor & Wine …........... 27 Ameriprise Financial …............ 19 Beardsley Design …................. 25 Bella’s Bistro ….......................... 52 Carthage Savings and Loan ….. 6 Cavallario’s Cucina …............. 54 Center for Sight ….................... 13 Cheney Tire ….......................... 51 Clarence Henry Coach …....... 55 Community Bank ….................. 29 Condino Realty …..................... 38 Dr. David F. Rosner, M.D. …...... 31 The Edge Hotel …..................... 21 Family Practice Associates …. 31 Foy Agency Inc. …................... 27 Fuller Insurance …...................... 9 H&R Block …............................. 19 High Tower Advisors …............. 14 Howard Orthotics …................. 45 Innovative PT …........................ 46 JCC Foundation ….................... 57 JCC Jefferson Express …........... 7

4|

JCJDC …................................... 61 KeyBank ...............................….. 2 Lewis County General Hospital …................... 12 Lofink Ford Mercury ...........….. 59 Lunman’s Furniture ..............….. 25 Macar’s ...............................….. 35 Marguerite’s Cranberry Emporium .............................…. 21 Mountain View Prevention Services …............. 20 NNY Business …............ 13, 23, 63 NNY Community Foundation …............................ 49 NNY Deals …............................. 58 NNY Living …............................. 35 North Branch Farms …............. 29 North Croghan Outpost …....... 27 Northern Federal Credit Union …...........................15 Old McDonald’s Farm ….......... 53 The Paddock Club …................ 22 Regional Medical Management …........................ 44

NNY Business | October 2011

Joleene DesRosiers is a freelance writer who lives in Sandy Creek. She heads to Lewis County to visit a new family-owned restaurant that was a decade in the making. (p. 34)

Richard J. Meagher ...........….. 31 Rose Hill ...............................….. 62 SeaComm Federal Credit Union ….......................... 42 Seaway Industries ..........….. 7, 31 Slack Chemical Co. …............. 47 Spring Drive …........................... 48 St. Lawrence County Housing Council ..................…. 38 St. Lawrence Federal Credit Union ........................….. 33 Thousand Islands Winery …..... 64 Truesdell’s Furniture ............….. 56 Tug Hill Vineyards …................. 21 Washington Summit Associates ...........................….. 22 Greater Watertown-North Country Chamber of Commerce …....... 3 Watertown Daily Times …........ 39 Watertown Local Development Corp. …............. 36 Watertown Savings Bank …..... 18 Westelcom …............................ 61 WWTI-TV50 …............................ 43

NNY Business (ISSN 2159-6115), formerly Absolutely Business magazine, is published monthly by Johnson Newspaper Corp., 260 Washington St., Watertown, NY 13601.

Copyright 2010, Johnson Newspaper Corp.

All material submitted to NNY Business becomes property of Johnson Newspaper Corp., publishers of the Watertown Daily Times, and will not be returned.

Subscription Rates 12 issues are $15 a year for Watertown Daily Times and affiliate newspaper subscribers and $25 a year for non-subscribers.

Call 315-782-1000 for delivery.

Submissions Send all editorial correspondence to keysaman@wdt.net Advertising For advertising rates and information in Jefferson and Lewis counties, e-mail ccollins@wdt.net In St. Lawrence County, e-mail knelson@ogd.com Printed with pride in U.S.A. at Vanguard Printing LLC, Ithaca, N.Y. Please recycle this magazine.

>> Inside OCTOBER 2011

16

30

28

26

34

33 | COVER |

16 COPING WITH CHANGE Many nonprofits in the north country are bracing for a sea change in how they operate. | AGRI-BUSINESS |

24 A HIGH-TECH COMEBACK Agricultural manufacturing is set to resume in Watertown. | ENTREPRENEURS |

26 MAKING TECH FUN One Clayton man has made it his mission to take the work out of workplace technology. | SMALL BUSINESS |

28 A RURAL FAVORITE The Barley Pub has become a fast hit in Belleville.

30 THE DOCTOR IS IN With a new owner, South Jefferson Veterinary Hospital works to expand services.

32 A NEIGHBORHOOD GEM Riccardo’s Market dishes up a taste of old Italy with familiar family recipes. | ST LAWRENCE COUNTY |

| REAL ESTATE |

37 COMMERCIAL SALES UP Commercial property interest is increasing, but are there enough to meet demand?

38 ST. LAWRENCE COUNTY Real estate transactions totaled $1.7m over a six-day sales period in August.

33 TEMPTING TASTEBUDS Clarkson students are brewing entrepreneurship with a unique coffee brand.

39 LEWIS COUNTY Real estate transactions totaled $3.3m over a 27-day sales period in August.

| LEWIS COUNTY |

| BUSINESS HISTORY |

34 A NEW VIEW IN TOWN For two families, the Ridge View Inn is a dream more than a decade in the making.

24 A FIVE AND DIME TALE For years, Watertown has claimed birth rights to F.W. Woolworth’s first store.

October 2011 | NNY Business

|5

Three Full Service Locations...

6|

NNY Business | October 2011

| ON THE COVER |

| INTERVIEW |

40 A SILVER ANNIVERSARY In 1986, then-SUNY Canton professor Varick A. Chittenden launched the nonprofit agency Traditional Arts in Upstate New York. At 25, work is just beginning | COLUMNS |

44 ECONOMICALLY SPEAKING 41 NONPROFITS TODAY 42 COMMERCE CORNER

43 AGRI-BUSINESS 44 BUSINESS TECH BYTES 45 SMALL BUSINESS SUCCESS

42

| DEPARTMENTS |

8 9 10 12 36

EDITOR’S NOTE PEOPLE ON THE MOVE ECONOMIC SNAPSHOT BUSINESS BRIEFCASE REAL ESTATE ROUNDUP

50 52 58 60 62

CALENDAR BUSINESS SCENE DINING GUIDE BUSINESS HISTORY WHAT’S HAPPENING HERE?

Photographer Amanda Morrison captured Northern New York Community Foundation Executive Director Rande S. Richardson and Jayn M. Graves, United Way of Northern New York chief professional officer are perched atop the HSBC Bank Building overlooking Watertown’s Public Square on a sunny fall afternoon.

October 2011 | NNY Business

|7

E D I T O R ’ S NO T E

U

nlike any other time in recent history, nonprofits in the north country face challenges that, for some, could spell an end to their operations, or at the very least radical changes in how they serve clients. As the state and national economies struggle to gain traction after crawling from the depths of recession, traditional funding sources for many local agencies aren’t as robust as they once were. Talks of consolidation loom and there is perhaps no other time than now that demands action to address a situation that could worsen if ignored.

If I’ve left you scratching your head, wondering why the focus on nonprofits this month, I remind you that nonprofits in the north country combine for an $800 million industry that employs more than 12,000 resiKen Eysaman dents. With more than 700 agencies classified as public charities, there’s no question that this is a sector of our economy that depends on better times that the past couple years.

In this month’s cover story, writer Rebecca Madden examines the threats to the nonprofit sector with an eye toward the future. What will this vital segment of the north country look like in five, 10 and 20 years? Rebecca visits with several agency leaders who offer some insight into where we’re headed. 

ALSO THIS MONTH — On the occasion of its 25th anniversary, Traditional Arts in Upstate New York founder Varick A. Chittenden and TAUNY Executive Director Jill R. Breit reflect on the challenges and accomplishments of an organization that is working to preserve the folklore of the north country for generations to come.

Agricultural manufacturing is set to resume in Watertown with the production of protein meal at Afgritech’s ramped-up plant at 200 Willow St. which was the Blue Seal Feeds mill before it consolidated operations in Adams Center three years ago. We also visit with several small businesses in Jefferson and Lewis counties where food appears to be a common thread. In Lewis County, a pair of siblings and their spouses brought to live a dream to open a restaurant that began 10 years ago. And in Belleville, the Barley Pub is running strong with a growing fan base for its classic menu and out-of-this-world burgers. In St. Lawrence County, we take a sip of Entrepreneur Coffee at Clarkson University’s Reh Center for Entrepreneurship. Those are just a few of the stories you will find as you flip through the pages of our October issue.

New this month — we’ve added Lewis County property sales to the real estate section. Nearly all of August’s transactions appear on page 39, totaling $3.3 million in sales. Also in real estate, we look at commercial property sales for the year, data from which suggests interest is up,

8|

NNY Business | October 2011

but brokers caution that supply in the region is short.  BUSINESS SCENE — In this month’s Scene section, which begins on page 52, you’ll find 60 faces from more than 40 different north country businesses and organizations.

We joined the South Jeff Chamber of Commerce at the Manor House in Pierrepont Manor for Business After Hours, sponsored by Creative Imaging, Elliott Realty, HSBC and MacIlvennie & Brown Insurance. That same evening, we saw Timeless Frames, Expressions & Décor CEO Lisa A. Weber accept a well-deserved Athena Award at Ryan’s Lookout in Henderson Harbor.

On Sept. 20, we were treated to a luncheon by the Jefferson County Industrial Development Agency at developer Patrick M. Donegan’s beautiful new Hilton Garden Inn in City Center Plaza. The JCIDA celebrated 40 years of service to the Jefferson County business community. Later that same week, we joined the Watertown Daily Times at the Jefferson County Historical Society Museum complex for the Greater Watertown-North Country Chamber of Commerce Business After Hours.

The Times, our parent company, celebrated 150 years of publishing that dates back to April 22, 1861.

With fall upon us, the business networking and social scene is once again in full swing and it’s getting busy.

Remember to check us out on Facebook, where you can view all the networking photos from events we attend.  EMERGING LEADERS — Keep sending me your nominations for our first 20 Under 40 issue in December. As I have said in this space before, the north country is home to a large crop of talented young people, many of whom deserve some recognition for their hard work and dedication to improving our quality of life. Email your nomination to keysaman@wdt.net, or visit us on Facebook at www.facebook.com/nnybusiness and post your nomination there.

Include the person’s name, place of employment, job, civic and community involvement, professional achievements and a brief narrative telling us why your nominee should make the cut. Nominees should live and work in Jefferson, Lewis or St. Lawrence counties and not have celebrated their 40th birthday before Jan. 1. We’re looking for upand-coming people who are making an impact in business or the community. Selectees will be honored during a luncheon in December. Keep reading NNY Business for more details on when and where or like us on Facebook at Facebook.com/nnybusiness and follow us on Twitter at @ NNYBusinessMag. Yours in business,

P E O P L E ON T H E M O V E Hired by CRV

Greg Millick, Lowville, has joined CRV, a global cattle improvement organization based in Madison, Wis., as the area’s reproductive consultant.

A native of Boonville, Mr. Millick worked on his family’s 80-cow Holstein farm, learning Millick realistic dairy skills relating to nutrition, management, genetics and reproduction.

He has prior experience in the artificial insemination industry as a service team leader in the area.

Mr. Millick will provide support and service to dairy herd managers and work with CRV sales managers and AI technicians.

Mr. Millick joins the New York service team that was formed this spring with the hires of AI technicians Jesse Fargo, Lowville, and Doug Morse, Lorraine.

Other team members are Tim Fargo and Jim Bayne. For more information visit www.crv4all.us or call 1 (800) 400-crv4all.

Hired, promoted at Stream Stream Global Services, 146 Arsenal St., hired Jessica M. Jones as site recruiter.

She is responsible for all recruitment strategies and processes for internal and external positions for the Watertown facility, as well as the recruiter team.

Ms. Jones first joined Stream in May 2006 as a receptionist, then was promoted to administrative assistant to the site director in December 2006 and associate recruiter in December 2008. When she left Stream in 2009, she joined National Grid as contract corporate recruiter.

The customer service call center also

promoted Michelle M. O’Neil, Watertown, from acting operations team manager to operations team manager.

Ms. O’Neil is responsible for the daily one-on-one supervision and management of 20 to 25 support professionals, ensuring that services delivered to customers meet the contractual performance obligations.

Ms. O’Neil joined Stream in August 2008 as a customer service representative.

She was promoted to senior support professional a year later and acting operation team manager in April.

Named White’s Lumber assistant manager

Nelson Burdick has been chosen as assistant manager at the new White’s Lumber and Building Supplies store in Pulaski.

An eight-year employee at White’s Lumber, Mr. Burdick is a graduate of South Jefferson Central School and an honors graduate of Johnson Technical Center in Scranton, Pa., with a major in building construction.

His recent duties at White’s Lumber Burdick included home remodeling and new construction, working with local homeowners and professional contractors. He will continue working in this capacity at the Pulaski store.

Mr. Burdick has received certificates of achievement with such major companies in the construction business as Zurn Plumbing, Anderson Windows and Doors, Jeld-Wen and Logix.

Mr. Burdick lives in Ellisburg, where he built his own home with his wife, Sharon,

Got business milestones? n Share your business milestones with NNY Business. Email news releases and photos (.jpg/300 dpi) to editor Ken Eysaman at keysaman@wdt.net. The deadline for submissions is the 10th of the month for the following month’s issue. Photos that don’t appear in print may be posted on our Facebook page. and their two children, Nick and Renee.

Mr. Burdick is active with the Boy Scouts and North Country Habitat for Humanity.

Branch manager hired

Community Bank System Inc., DeWitt, has hired Naura Christman as branch manager for its Carthage office.

Ms. Christman has 20 years of banking experience, most recently serving as operations manager for HSBC Bank in Carthage. Others positions held with HSBC were vice president and senior premier relationship manager and branch manager in Evans Mills.

Ms. Christman is a member of the board of the Northern New York-Fort Drum Chapter of the AUSA and is also a board Christman member of Carthage Area Chamber of Commerce.

She holds a professional brokerage license, series 6, 63, and life and health insurance licenses as well.

New at Bernier, Carr

Bernier, Carr & Associates, 327 Mullin St., has hired Casey D. Dickinson as a structural engineer for the architectural and engineering divisions.

Please see People, page 15

Offering 30 years of service to our neighbors

110 South School St., Carthage, NY Insurance for businesses, public entities and non-profits.

Contact Aaron Fuller, Michael Gillette or Adam Fuller for your Business Insurance Needs

October 2011 | NNY Business

|9

ECON SNAPSHOT

NNY

Economic indicators Average per-gallon milk price paid to N.Y. dairy farmers August ’11 $1.95 July ’11 $1.88 August ’10 $1.44

35.4%

(Percent gains and losses are over 12 months)

Vehicles crossing the Thousand Islands, OgdensburgPrescott and Seaway International (Massena) bridges

Source: NYS Department of Agriculture

563,044 in August 2011 559,495 in July 2011 539,545 in August 2010

Average NNY price for gallon of regular unleaded gas

Source: T.I. Bridge Authority, Ogdensburg Bridge & Port Authority, Seaway International Bridge Corp.

August ’11 $3.81 July ’11 $3.82 August ’10 $2.80

U.S.-Canadian dollar exchange rate (Canadian dollars per U.S. dollar)

36%

Average NNY price for gallon of home heating oil August ’11 $3.67 July ’11 $3.73 August ’10 $2.84

29.2%

4.4%

$0.98 on August 31, 2011 $0.95 on July 29, 2011 $1.06 on August 28, 2010

7.6%

Source: Federal Reserve Bank of N.Y.

Average NNY price for gallon of residential propane

Nonagriculture jobs in the Jefferson-Lewis-St. Lawrence counties area, not including military positions

August ’11 $3.22 July ’11 $3.19 August ’10 $2.65

90,100 in August 2011 90,100 in July 2011 90,000 in August 2010

21.5%

0.1%

Source: NYS Energy Research and Development Authority

Source: NYS Department of Labor

Jefferson-Lewis Board of Realtors single-family home sales

Passengers at Watertown International Airport

126, median price $135,500 in August 2011 111, median price $147,000 in July 2011 110, median price $147,250 in August 2010

611 in-bound and out-bound in August 2011 720 in-bound and out-bound in July 2011 445 in-bound and out-bound in August 2010

14.6% Sales

8%

37.3%

Price

Source: Jefferson-Lewis Board of Realtors Inc.

Source: Jefferson County Board of Legislators

Jefferson County unemployment Aug. 11

8.2%

July 11

8.7%

June 11

8.9%

May 11

9.1%

April 11

Mar. 11

Feb. 11

Jan. 11

Dec. 10

10.0% 10.9% 11.6 % 10.3 % 10.0%

Nov. 10 Oct. 10 Sep. 10 Aug. 10

11.8%

9.0% 8.6% 8.3%

Source: New York State Department of Labor (Not seasonally adjusted) Note: Due to updates in some “Econ. Snapshot” categories, numbers may differ from previously published prior month and year figures.

10 NNYBusiness Business| |April October 8 ||NNY 20112011

NNY

Economic indicators St. Lawrence county unemployment rates

Lewis county unemployment rates

9.7% in August 2011 10.5% in July 2011 10.3% in August 2010

7.7% in August 2011 8.3% in July 2011 7.4% in August 2010

0.3

0.6

Percentage points

Percentage points

Source: NYS Department of Labor (Not seasonally adjusted)

Source: NYS Department of Labor (Not seasonally adjusted)

St. Lawrence Board of Realtors single-family home sales

Open welfare cases in Jefferson, Lewis and St. Lawrence counties

72, median price $85,500 in August 2011 50, median price $74,250 in July 2011 49, median price $89,500 in August 2010

1,859 in August 2011 1,825 in July 2011 1,712 in August 2010

Sales

4.5%

8.6%

Price

Source: St. Lawrence Board of Realtors Inc.

Source: Social Service Depts. of Jefferson, Lewis and St. Lawrence counties

Real estate sales

The following sales were recorded in the Jefferson County clerk’s office:

Watertown city sales Sept. 1

n 0.16 acre, 264 Flower Ave. E., Edward R. Emerling, by William Allen, attorney in fact, Watertown, sold to Thomas J. Laney and Heather P. Laney, Fort Drum, $135,000

Aug. 31

n Two parcels, Vl-8 Water Street, 233 Rear Mill St., Gary R. Freeman, trustee, under will of Robert C. Freeman Sr., Palistine, Texas, sold to Robert C. Freeman III, Watertown, $275,000 n 827 Morrison St., William B. McCallops and Laura McCallops, Carthage, sold to Herbert C. Forbes, Watertown, $25,000

Aug. 30

Turn to pages 38 and 39 for a recent look at real estate transactions in St. Lawrence and Lewis counties.

Jose S. Garcia and Carolin Weitin, both of Fort Drum, $118,000

n Two parcels, Schley Drive, William G. Doney and Jeanne F. Doney, Orange City, Fla., and Marie R. Cassidy, Watertown, sold to Kenneth Bodah Jr., Watertown, $87,000

Aug. 22

n 324 Academy St. (foreclosure) Scott Nortz, Clayton, referee, Caroline A. Tomlinson and Jeffrey S. Tomlinson, sold to Wells Fargo Bank N.A., trustee, asset backed Securities Corporation Home Equity Loan Trust, Salt Lake City, Utah, $124,000

Aug. 19

n 0.145 acre, South Meadow Street, John Charles Ruttan and Sharon Elizabeth Ruttan, Watertown, sold to Anthony T. Hughes Jr., Watertown, $113,500

n Cooper Street, Kenneth W. Wright and Victoria A. Wright, Watertown, sold to Frederick P. Jurecki and Katie M. Jurecki, Sumrall, Miss. $127,500

Aug. 18

n 0.192 acre, 829 Holcomb St., Gary P. Chandler II and Sara J. Chandler, Watertown, sold to David Preston and Sarah Diskin, both of Watertown, $110,000

n 0.17 acre, Prospect Street, Anne M. Harrienger, executor, will of Lance C. Marzano, late of Watertown, sold to Brian A. Moore and Rachael A. Vanbrocklin, both of Watertown, $47,000

n 0.148 acre, Coffeen Street, Adam T. Sutton, Fort Lee, Va., sold to Wan Zhong Lin, Watertown, $90,000

Aug. 11

Aug. 29

n 0.,188 acre, 141 N. Pleasant St., Lorraine Zimmerman, Watertown, sold to Joel B. Frick and Natasha R. Frick, APO, AE, $100,000

Aug. 26

n Two parcels, 0.372 acre, 0.346 acre, Lachenauer Drive; Sonia M. Parker, Watertown, sold to Marvin R, Henriquez, Union City, N.J., $192,000

Aug. 25

n Eight parcels, 118 Union St., 126 Union St.; 0.12 acre, 134 Union St.; 138 Union St., 0.13 acre,146 Union St.; 0.32 acre, 150 Union St.; 0.18 acre, 155-157 Union St.; 160 Union St., Tom-Poggi Realty LLC, Manlius, sold to CL Property Management of NNY LLC, Watertown, $350,000

Aug. 23

n Ohio Street, Adirondack Property Investors LLC, Rodman, sold to

transactions

46.9%

n 0.166 acre, Flower Avenue East, Christopher P. Lyndaker and Karrie O. Lyndaker, Adams, sold to John E. Looby, Watertown, $147,000

n Glenn Avenue, Beneficial Homeowner Service Corp., Watertown, sold to John P. Lamon, Watertown, $50,000

Aug. 8

n 877 W. Main St., Juanita M. Soluri and Shirley J. Lewis, both of Watertown, sold to Wendell Woodruff and Inga Davey, both of Lowville , $40,000

Aug. 5

n 0.165 acre, 710 Nellis St., Stephen F. Coughlin, Watertown, sold to Nicholas David McKinney and Vanessa McKinney, Washington, D.C., $137,000

$2,268,000 City real estate sales recorded over a 28-day period, Aug. 5-Sept. 1, 2011

October April2011 2011||NNY NNYBusiness Business||11 9

B u s i n e s s Br i e f ca s e designed to encourage merchants and land and building owners in the village and town to maintain and improve their properties.

The 1844 House, 6885 Route 11, was recognized for how the property is maintained and for their support of locally grown products. They use locally grown produce and meats in their menu and opened a food stand in the nearby converted garage. Husband and wife Brian and Jenny Walker opened the restaurant in February 2006.

The building located at 29 Main St. is owned in partnership between Mr. Siebel and Mr. Vangellow. It has been home to Total Image, a full-service salon owned by Lisa Cary, for 19 years.

Jenny and Brian Walker, front row, owners of 1844 House, with staff members Stephanie Bartmess and Danielle Johns, middle row, and Arthur Hirschberg, Cameron Antle and Steve Adams.

Earns excellence award

The National Asphalt Pavement Association has awarded its Diamond Achievement Commendation for Excellence in Asphalt Plant/Site Operations to Barrett Paving Materials Inc.’s Watertown Drum Plant and Pamelia Batch Plant. The commendation is a self-assessment program that addresses six facets of the asphalt plant/site: appearance, operations, environmental practices, safety, permitting and regulatory compliance and community relations.

From left, Carol Irish, Everett Scanlon, Lisa Cary, Ramsey Locke, Wally Siebel, Joel Stiles and Alex Vangellow.

Nominated for Pride in Potsdam awards

Business reopens

Centre Des Arts in Watertown recently held a grand re-opening at the Velocity Building, 223 J.B. Wise Place.

Centre Des Arts offers classes in ballet, jazz, tap, piano, voice, theater and French.

Contact Kimberly A. Mittelstadt, owner/instructor, at 777-5440 or twins@ twcny.rr.com to learn more.

The Potsdam Chamber of Commerce Town/Gown Committee has announced two more Pride in Potsdam Award Nominees: the 1844 House and Wally Siebel, Alex Vangellow and their property at 29 Main St., which houses Total Image salon.

The Pride in Potsdam program is

Watertown DBA honors businesses of the month

Watertown’s Downtown Business Association and the state’s Small Business Development Center at Jefferson Community College named the Jefferson County Historical Society as their business of the month for August and Bistro 108 as business of the month for September.

The historical society, founded in 1886, is the primary organization in Jefferson County that collects artifacts, books and documents that reflect the county’s history in every geographical area and time period.

Originally housed in Flower Memorial Wood Library, the historical society is located in the 19th century Paddock Mansion, 228 Washington St. William G. Wood is the executive director.

David P. and Robyn L. Bartlett bought Bistro 108, 108 Court St., in November 2009. The restaurant is open for lunch and dinner, with live music every evening.

They have a fullservice bar and can host parties and other events. Artwork from the North Country Bartlett Arts Council decorates the walls. Bistro 108 has sponsored many performances for the DBA’s Box Lunch Revue.

The Bartletts also own Johnny D’s in the Paddock Arcade, which opened for breakfast and lunch in January 2008. They

Occupational Medicine Our program is designed to minimize personnel health risks through monitoring and prevention.

315-376-5242 7785 N. State St. Lowville, NY 13367

We have the latest work simulation technology available.

12 |

NNY Business | October 2011

• Physical/General Health Exams (New Hire, Annual, Periodic) • Blood & Urine Testing • Vision & Hearing Tests • Urine Drug Testing (DOT & Non DOT)

• Physical Demand Screening (Lift Test) • Hair Follicle Drug Testing • Breath Alcohol Testing • Medical Review Office Services • Function Capacity Exam • Fitness for Duty Exam

B u s i n e s s b r i e f ca s e cater and provide food at events from the Johnny D’s Original snack truck. For more information, call 782-6108.

The Bartletts also own D.P. Bartlett & Sons Heating, Adams, and the Village Peddler, also in the Paddock Arcade.

Bistro 108 and the Jefferson County Historical Society were chosen as feature members of the month based on participation, downtown spirit and business achievement.

Front from left, Nancy and Timothy White, Good Times Party Store owners, David Crowell, Potsdam Chamber vice president; middle from left, Barb Fregoe and Julianne Brown, store manager; back from left, Ron Fregoe, Janice Adderley and Pamela Maurer, chamber board members.

Party store opens

North Country Savings Bank Vice President for Marketing Steve Thornton, and Hospital Foundation Board Member Lowell Warner.

NCSB donates $20K

North Country Savings Bank recently pledged $20,000 to the Canton-Potsdam Hospital Foundation’s “Constructing Healthier Communities” campaign.

The contribution will help the hospital pay for the recent renovations and construction at 49 Lawrence Ave. in Potsdam, the E.J. Noble Building in Canton and the new Center for Cancer Care on the main hospital campus.

The foundation has set a $2.3 million campaign goal, and to date more than $1 million has been pledged or paid.

Good Times Party Store, 57 Market St., Potsdam, celebrated its grand opening last month, which included a ribbon-cutting ceremony with the Potsdam Chamber of Commerce.

Owners Nancy and Tim White hope to serve the party needs of the community, including constructing balloon banquets.

Store hours are 9:30 to 5:30 p.m. Monday through Friday and 10 a.m. to 3 p.m.

Saturday.

Lewis Chamber seeks nominations

Nominations are now being accepted by the Lewis County Chamber of Commerce for the Lewis County Business Person of the Year award.

Nominations will be accepted no later than Wednesday, Oct. 19, at the chamber office, 7576 S. State St., Lowville NY,

October 2011 | NNY Business

| 13

BUSIN E SS b r i e f ca s e 13367. All nominations must be submitted on the official entry form and are judged by the chamber board of directors.

Emphasis will be placed on business and community involvement. Significant accomplishments from past years may be included as additional supporting evidence.

Entries will be judges on five key areas: achievement, outstanding citizenship, leadership, dedication and motivation.

The award will be presented at the annual chamber dinner on Thursday, Nov. 17.

For more information or a nomination

Got business news?

n Share your business news with NNY Business. Email news releases and photos (.jpg/300 dpi) to editor Ken Eysaman at keysaman@wdt.net. The deadline for submissions is the tenth of the month for the following month’s issue. Photos that don’t appear in print may be posted on our Facebook page.

form, contact the chamber at 376-2213 or visit www.lewiscountychamber.org.

Center LEED certified

Clarkson University President Tony Col-

lins announced last month that Clarkson’s new Technology Advancement Center building has received LEED gold certification, due to its state-of-the-art heating and cooling, passive solar and rainwater collection systems.

The announcement was made at a campus-wide sustainability celebration event, attended by New York State Sen. Joseph A. Griffo and New York State Assemblywoman Addie J. Russell.

Leadership in Energy and Environmental Design is an internationally recognized green building certification system, developed by the nonprofit United States Green Building Council for high performance energy-efficient and environmentally friendly buildings.

From left, Mark R. Lavarnway, president and CEO of Watertown Savings Bank, John B. Johnson, YMCA capital campaign chairman, Peter Schmitt and Darlene Jobson.

WSB donates $10K to Watertown YMCA

Watertown Savings Bank Vice President and CFO, Darlene A. Jobson, far right, presents a check for $10,000 to Peter W. Schmitt, CEO of the Watertown YMCA. Watertown Savings Bank has pledged $50,000 toward the YMCA’s capital campaign.

Emerging leaders sought

NNY Business magazine will feature profiles of 20 young professionals under the age of 40 in its December issue. If you know an up-and-coming Northern New Yorker making an impact in business or the community, email Editor Ken Eysaman at keysaman@wdt.net by Friday,.

Oct. 21.

Nominees must live and work in Jefferson, Lewis or St. Lawrence counties and have not celebrated their 40th birthday before Jan. 1, 2012. Selectees will be honored during a luncheon in December.

14 |

NNY Business | October 2011

pe o ple o n the m o ve PEOPLE, from page 9 Mr. Dickinson, a graduate of South Jefferson Central School, Adams, earned a bachelor of science degree in civil engineering with a concentration in structural engineering from Clarkson University, Potsdam, in May. He particiDIckinson pated in the Bernier, Carr & Associates internship program this year and also has worked with Jefferson Concrete.

Mr. Dickinson lives in Mannsville.

tions in Watertown and Lowville and will specialize in hop hop and contemporary.

Real estate broker sells firm to partner

Veteran real estate broker William E. Lacy is selling his half of his agency, Lacy Realty, Gouverneur, to his partner and managing broker, Penny L. Bogardus, but will remain a part of the business.

Mr. Lacy, a retired Gouverneur Cen-

tral School social studies teacher and former St. Lawrence County legislator, has been involved in real estate for more than 40 years.

He plans to spend winters in Highlands Ranch, Colo., so he and his wife, Hollie D., can be near their four sons, two daughters-in-law and three grandchildren, who live within 20 miles of each other.

Mr. Lacy and Mrs. Bogardus started their agency in 2000. Mr. Lacy will continue to list and sell property.

Attorney named V.P.

Kathleen Sullivan Esposito has been named vice president of legal and general counsel of Infigen Energy, a leading developer, owner and operator of renewable energy generation with interests in 24 wind farms across Australia and the Sullivan Esposito U.S. She is responsible for managing the legal matters for Infigen Energy’s U.S. region. The company’s U.S. headquarters is in Dallas.

Ms. Sullivan Esposito is the daughter of former Watertown Assistant Attorney General and Oswego Mayor John T. Sullivan and the late Charlotte Sullivan.

A native of Oswego, she is a graduate of Syracuse University’s S.I. Newhouse School of Communications and Syracuse Law School.

Hired at Rhonda’s FooteWorks

Rhonda’s FooteWorks owner Rhonda Foote has hired Bree Andresen as the newest addition to the studio staff.

Ms. Andresen has danced in Arizona, California and Nevada and trained in genres including hip hop, jazz, ballet, tap, modern and contemporary. In the past, she has performed with well-known dance studios including the Edge, Los Angeles, Shawl Anderson, San Francisco, and Royal Dance Works, Phoenix.

She will teach in both FooteWorks loca-

October 2011 | NNY Business

| 15

c o ver s t o r y

Coping through n Nonprofits see future in joining staffs, resources to weather financial difficulties, changing needs

A

By Rebecca Madden | NNY Business writer

A decade from now, the north country nonprofit community could have a very different look. Agencies will have gone from operating with independent resources and programing to sharing administrative, supply and service costs and even facilities.

Some nonprofit leaders say this is the future, while others are scared to lose their identity. United Way Chief Professional Officer Jayn M. Graves said the latter is just a harsh reality of difficult economic times. It also shouldn’t be about each agency’s identity, she said, rather people coming together to ensure missions are met.

“It’s important for agencies to be true to their core mission, but to also understand their mission intersects with others in the community,” she said. “The priority has to be the service. It’s time to worry more about the issue and how it’s resolved, versus who’s the leader and who gets the credit.”

Some examples, Miss Graves said, include dozens of agencies that came together to form the volunteer group Points North Housing Coalition to help homeless populations, as well as the 2000 merger of the former Credo Foun-

16 |

NNY Business | October 2011

dation and the former Community Center for Alcoholism. A year after the merger, Executive Director James P. Scordo reported an initial cost savings of nearly $33,000.

“We know it can be done successfully because it has been done,” Miss Graves said.

United Way funds in Lewis and Jefferson counties also merged 12 years ago. Miss Graves said nonprofit funders too need to practice what they preach, and lead by example. The United Way has also been cutting costs – the staff hasn’t received a pay raise in two years, and this year the agency went from mailed paper newsletters to E-newsletters. That alone saved $4,000.

The belief that the economy will turn

Jathan M. Neidig listens as North Country Children’s Clinic Dental Hygenist Nicole M. Smith instructs him to bite down onto a part of an x-ray machine.

AMANDA MORRISON | NNY BUSINESS

October 2011 | NNY Business

| 17

c o ver s t o r y around and public sector funding will go back to higher levels couldn’t be further from the truth, according to Miss Graves.

“I can’t emphasize enough that won’t happen,” she said.

That is why, she said, more discussions and actions of joint efforts must take place.

Jefferson Rehabilitation Center Executive Director Howard W. Ganter said he hopes his organization has been a good example of that. While JRC has been savvy in saving its resources, the $2 million

cut to Medicaid it has taken the past two years has administrators running tighter ships.

JRC has had 9.5 positions eliminated, created a tier-2 employee with a reduced benefit package, and has also looked into switching cellular phone service. The cost cutting doesn’t stop there. JRC is a part of a five-agency collaborative effort to get cheaper office supplies at a bulk rate. The four other agencies are Credo, the North Country Children’s Clinic, the Community Action Planning Council of Jefferson

18 |

NNY Business | October 2011

County and the Disabled Persons Action Organization.

Mr. Ganter said discussions have also begun about agencies in that partnership collaborating to get cheaper food costs, as well as share training opportunities.

JRC is just getting ahead of the state Office of People with Developmental Disabilities’ “Early Alert” system, which is designed to track the program quality and fiscal sustainability of nonprofit providers.

According to an OPWDD news

COVER STORY release, it will publically “disclose organizations receiving public funds that have had substantial issues maintaining quality services and or financial viability.”

Mr. Ganter said while it may appear that JRC is sitting high with a $35 million annual budget, payroll is $12 million annually for the 650 full- and part-time staff. Self-compared to a stock-market portfolio, Mr. Ganter said JRC has found many ways to become financially self-sustaining since it’s only 52 percent dependent on Medicaid.

He said the success at JRC is due to its stability plan. That is continually being looked at, he said.

While JRC enjoys its own identity, Mr. Ganter said, he is preparing and planning for potential future consolidations to come down from the OWPDD. “Choice is a wonderful thing; it should be there, but choice is expensive and there is a redundancy in choice,” he said.

Administrators at DPAO, which also offers services to the developmentally disabled, say they like the choices that people with disabilities have for service now.

“We have to be careful because if we take away something like that, it takes away choice,” said DPAO Executive Director Cynthia L. FitzPatrick. “These families and individuals should be able to choose where they want to go. Every agency has their own personality.”

Those personalities shine now, but Mrs. FitzPatrick said she’s unsure how polished area nonprofits will be after a few more rounds of additional state funding cuts over the next few years.

Recognizing that it is hard to plan when DPAO is unsure each year what chunk of change it will receive from the state, Mrs. FitzPatrick said she hopes additional signature fundraisers will be created, and the annual DPAO/ Toyota summer concert series will continue to be profitable.

A strategic plan for the agency, which has an annual operating budget of $3.25 million and employs 145 fulland part-time people, will be developed once DPAO receives more

AMANDA MORRISON | NNY BUSINESS

Frank LaMarche, seen through a production machine at Production Unlimited, makes plastic sleeves for folders used by the U.S. Military.

Tax & FINANCE DIRECTORY

WE’RE OPEN ALL YEAR LONG. BECAUSE TAX QUESTIONS CAN POP UP AT ANY TIME. The tax professionals at H&R Block work year round to make sure you get everything you deserve. You can count on us to be here to help with your tax preparation or even just to answer a question. All year long.

Never settle for less. SM

Call or visit us now. hrblock.com | 800-HRBLOCK ©2010 HRB Tax Group, Inc. Locally Owned and Operated Available at participating offices.

Main Office 261 State Street Watertown, NY 13601 Phone: 315-782-0821 Mon-Fri 9:00 am to 9:00 pm Sat-Sun 9:00 am to 5:00 pm

White Pines Plaza 26000 US Rt. 11 Evans Mills, NY 13601 Phone: 315-629-6771 Mon-Sat 9:00 am to 9:00 pm Sat-Sun 9:00 am to 5:00 pm

Downtown Carthage 124 N. Mechanic Street Carthage, NY 13619 Phone: 315-493-0958 Mon-Fri 9:00 am to 8:00 pm Sat 9:00 am to 5:00 pm

October 2011 | NNY Business

| 19

c o ver s t o r y

Melanie kimbler-lago | NNY BUSINESS

Norma S. Cary, director of the St. Lawrence Community Development Program, is surrounded by giant Legos in the Head Start building at 8 Judson St., Canton.

information on the new 1115 Medicaid waiver, Mrs. FitzPatrick said.

Planning ahead is what makes agencies survive, according to North Country Children’s Clinic Executive Director Aileen G. Martin.

“You always have to have a contingency plan,” she said. “You have to make sure there’s more than one way to get that plan.”

The Children’s Clinic knows all too well the truth of that statement. The agency found out this summer it didn’t get the $650,000 grant it applied for to become a federally qualified health canter. That would have allowed the clinic to see adults to serve more people and increase revenue, and also would have allowed the agency to purchase supplies at a much lower cost.

Mrs. Martin said there are several back-up plans, including applying for additional grant opportunities, as well an application for federally qualified health center look-alike status, which would provide some cost-saving measures.

But, it’s not just about financial planning, she said. It’s about how healthy an agency is all around. In the past, the agency planned to offer a walk-in time

Prevention ~ Education ~ Intervention

Curious About the Following?

• Alcohol Abuse • Underage Drinking • Binge Drinking • Bullying / Cyber Bullying • Internet Safety

• Tobacco Use and Youth • Parenting Ideas / Issues • Parenting in Separated / Divorced Families • Social Networking

• Drug Abuse • Over the Counter and Prescription Drug Abuse • And Much More

For More Info Contact:

Mountain View Prevention Services

HAVE THE TALK...

YOU DON’T HAVE TO DO IT ALONE!

www.Talk2Prevent.com

7714 Number Three Rd., Lowville, NY 13367 • 315-376-2321

visit us at www.mountainviewprevention.org, or checkout our facebook page.

20 |

NNY Business | October 2011

COVER STORY an economic downturn in 2009, the founof day, but that didn’t work out so the dation board members decided only grant back-up plan to treat the most sick people applications that addressed basic human was to reserve appointments at the top of need would be approved. the hour.

More matching grants will be awarded Collaboration and consolidation with in the future, agencies is hard to Mr. Richardson achieve, Mrs. Martin said, to have said, because it takes agencies show trust and faith that the foundation agencies will follow they’re willing through with their to put more partnership obligawork into sometions. If collaborathing they want tions fall through, accomplished. there still needs to If organizabe back-up plans, tions really want she said. Strategic to become more plans, too, need to self-sufficient be worked through they could start daily, she said. an endowment, Mrs. Martin said supported by nonprofit agencies the foundation. should do more Those long-term sharing of services assets generate a or merge, and if they small increased don’t do either oppercentage each tion, that could jeopyear, and proardize not only their vide an annual future, but the wellAMANDA MORRISON | NNY BUSINESS monetary cushbeing of thousands Debbie Gilbo drops a tag into a bucket while wiring ion for agencies of north country them together at Production Unlimited. to rely on. Mr. residents. Going out Richardson of business would be said great examples have been with the a disservice to those people, she said.

Thompson Park Conservancy and Friends That, and if the clinic were to go out of of Lewis County Hospice. business, 118 full- and part-time employ As agencies need to be careful with ees would lose their job from the $6.6 spending, so does the foundation. While it million annual operation. has about $37 million in assets, it can’t just Northern New York Community award multi-million dollar grants each Foundation Executive Director Rande S. year because established funds wouldn’t Richardson said agencies can avoid that have enough time to be replenished bedisservice if they prepare for potential fufore the next round of grant applications ture consolidation and now pick up more were due for approval. partnerships and collaborative efforts.

Since the foundation tends to provide Whether agencies are working together start-up or ending funds, it’s not in the will also have an impact on potential local business to fund continual operational funding opportunities.

“Gone are the days where we’re helping expenses, Mr. Richardson said. Smaller agencies experiencing financial struggles, organizations who aren’t looking for partsuch as the Volunteer Transportation Cennership opportunities,” Mr. Richardson ter and the Association for the Blind and said. “In everything I look at, one of the Visually Impaired of Jefferson County, first questions I ask is ‘Who are the other have tried to focus on several indepenfunding partners?’” dent fund-raisers to generate income.

Later this fall, the foundation board Volunteer Transportation Center Execuwill have a retreat to discuss what more tive Director Samuel M. Purington said it wants to be to the community. Mr. successful fund-raising events, such as Richardson said the board will again rethe agency’s annual chili cook-off, evaluate how projects are funded. During

Lewis County’s Premium Gift Shop

www.mcegifts.com

Find Us on Facebook!

Hours: Mon.-Fri. 10-6 Sat. 10-4 Sun. 11-3

Also Available

7614 N. State St. Lowville 376-4411

4051 Yancey Rd., Lowville, NY 13367 315.376.4336 7 Days A Week Monday - Saturday 10am-6pm • Sunday 10am-4pm

NOW BOOKING CHRISTMAS PARTIES Call for details!

Sunday Brunch Served From 10am-1pm Call 376-4336 For Reservations

www.tughillvineyards.com October 2011 | NNY Business

| 21

Agape c o ver s t o r y Shoppe

136 Court St., Watertown International Fair Trade & Local Crafts, Thrift & Job Shoppe

Shop with us for the Holidays!

Fine Jewelry, Exquisite Gifts, Home Decor, Art & Sculptures, Textiles, Gourmet Coffee & Tea, Imported Chocolate and more...

315.788.7470 ~ Hours: Mon-Sat. 10am-5pm email: ashoppe@nnymail.com

*Bring this coupon and save a $1.00 on our special coffee of the month

Historic Paddock Arcade

Open 7 Days A Week!

Watertown’s Favorite Martini Bar Complimentary Martini Tastings Mon-Wed 5-9pm

Happy Hour Mon-Thurs 4-7 Live entertainment every Thursday, Friday & Saturday!

Book your next event with us!

Birthday Parites, class Reunions, Bridal Showers...

We even offer off-site Bar Services!

Visit us on the web: www.paddockclubusa.com Robert Dalton, Proprietor 315-786-6633 rrockorobert@aol.com

22 |

NNY Business | October 2011

generate tens of thousands of dollars. The the Screening Eyes Early Program, which center has also sustained operations by provides eye exams for pre-schoolers. limiting client trips to medical appoint Sometimes partnerships aren’t enough. ments and grocery stores.

St. Lawrence County Community “The high cost of fuel is hard on the Development Program Director Norma volunteers,” he said. “We don’t change S. Cary said the program’s Community our reimbursement rate unless we have Service Block Grant was cut from $228,872 to. If we raised it, we wouldn’t be able to last year to $222,533 this year. She fears provide service.” the cut will rise to 50 percent next year.

With an annual budget of $2 million, “We’d have to close our doors part-time Mr. Purington said most of that comes from government contracts to transport Department of Social Services and Medicaid — Karen Y. Richmond, executive director, Children’s Home, Watertown clients.

A merger with the Wilna-Champion Transportation at our neighborhood centers,” she said.

Association shuttle service won’t happen, If that happened, Ms. Cary said, the he said, since their service is different. idea of fund-raising would be entertained.

But, since their missions are similar, Mr. The agency’s annual operating budget is Purington said that could be a future $7.5 million. discussion. “(St. Lawrence) is not a wealthy coun The smallest of agencies, such as the ty,” she said. “Trying to raise even half of local Association for the Blind, are trying that is a big order.” to survive on their own with minimal op Collaborations with agencies are an erating budgets. The association’s annual exchange of service, not funds, she said. budget is about $100,000. Executive Direc- To keep up with changing times, Ms. Cary tor Nanette K. Pullus said the association said the CDP needs to “be creative with gets by with making connections with different for-profit ventures.” other nonprofit agencies.

Mr. Richardson said the Children’s “Partnering is the buzz word among Home of Jefferson County has been not-for-profits and funding sources, but an example of what it takes to remain that’s nothing new to us,” she said. strong, while growing programs at the The most successful partnerships have same time. Over the past several years it been with the Volunteer Transportation has added new programs, faced fundCenter to provide transportation of clients ing cuts and has taken on an outpatient to appointments, in exchange for the mental health clinic. association giving the center a small dona- Children’s Home Executive Director tion, as well as with local Lions clubs for Karen Y. Richmond said it’s been all

“

We need to get past the feeling of ‘we lose our autonomy if we work together.’

We could all benefit from the conversation before the situation is staring us in the face.

COVER STORY

AMANDA MORRISON | NNY BUSINESS

Matthew A. Grobosky, a client at the Association for the Blind and Visually Impaired, uses one of the reading machines available at the organization to read the daily newspaper.

about changing with the times, not building the agency’s portfolio.

“This is the time to focus on what our consumers need and can afford, as opposed to continuing programs that may exhibit need, but cannot be funded,” she said. “We budget with the revenues we have, not what is hoped for or expected.

When we look at providing new or expanded services, we are always cognizant of the funding element and plan strategically around it.”

But, since the Children’s Home had to open the mental health clinic without forsure Medicaid reimbursement rates, it’s now considering taking the clinic off its hands.

“The bottom line is that we are constantly reacting and changing as funding is needed,” Mrs. Richmond said. “This is absolutely the direction all nonprofits must take.”

She said she’s also proud of the shining examples the Children’s Home has of partnering with other agencies to save programs. Big Brothers/Big Sisters of the North Country and the SoZo Teen Center were saved, in part, due to the Children’s Home involvement. The Teen Center was in danger of closing until the Children’s Home stopped in to help provide administrative oversight. The move was also financially supported by the Community Foundation.

Mr. Richardson said the foundation

was inclined to support the merger, since multiple partners were involved. He said one idea for nonprofit agencies to save money and other resources, however, is to share a centralized space to cut down on rent, utility, administrative and other operational costs.

Nonprofit centers are slowly popping up over the country, and could serve the north country well, Mr. Richardson said.

“It allows them to be collaborative,” he said. “We need to get past the feeling of ‘we lose our autonomy if we work together.’”

A center here, he said, could be modeled after the Sierra Health Foundation’s Nonprofit Innovation Center, in California. The building houses 19 nonprofit agencies, a reception area, a state-of-theart shared workroom, six shared meeting rooms, as well as work space. It has an open design to promote cross-agency learning, according to its website.

The future of nonprofits is here, but now north country nonprofits need to decide if that will work in Northern New York, Mr. Richardson said.

“I hope it’s before their hand is forced,” he said. “We could all benefit from the conversation before the situation is staring at us in the face.” n rebecca madden is a staff writer for Johnson Newspapers. Contact her at rmadden@ wdt.net or 661-2375.

October 2011 | NNY Business

| 23

AGRI-Business

AMANDA MORRISON | NNY BUSINESS

Eric Ignatavich, a Mill Technologies employee, checks pipes on a cooling and drying machine at Afgritech last month. The mill is due to begin production soon.

Staging an ag mill comeback n New Watertown venture uses special high-tech process gricultural manufacturing will make a comeback in Watertown with the production of protein meal by Afgritech LLC. The manufacturer’s plant, at 200 Willow St., was the Blue Seal Feeds mill before that feed company consolidated its operations in Adams Center in 2008.

Afgritech, a joint venture of Carrs Billington Agriculture, Stanwix, England, and Afgri Operations Ltd., Centurion, South Africa, bought the facility a year ago and has spent millions to upgrade it into what company officials called the most technologically advanced plant in North America.

“All of the process is online,” plant manager Harold E. Rozanski said. “The conveyors and various systems and machinery are all available online.”

A

Sensors at 400 test points check the product every minute to ensure it is maintaining the flow, temperatures and other indicators required. The computerized system allows components to flow in by weight.

“It is very, very automated and highly accurate,” he said.

The plant will create a protein feed component that starts with soybean meal and canola meal mixed with enzymes to release sugars that occur naturally in the products. The mixture will be cooked to protect it from the acid in cows’ rumens, allowing the intestines to absorb the amino acids. The process was patented by a Kansas State University professor.

The two products can be mixed based on dairy nutritionists’ recommendations in feeds. They are called AminoMax S for soy and AminoMax C for canola and can be blended in AminoMax Pro. Raw materials will come by rail and tractor-trailer. Each rail car holds 100 tons

24 |

By Nancy Madsen NNY Business

NNY Business | October 2011

of material, which is stored in silos and released based on weight into the processing equipment.

Materials are conveyed from silos to bins inside the plant, where they are allowed into the processing system based on weight. The raw materials fall into one mixing and conditioning unit, then another on a lower floor.

“We use gravity to our advantage,” Mr. Rozanski said. “At each mixer, we have a specific item or items to be added.”

From the mixers, the material falls to a processor, which adds heat. Too much heat will destroy the amino acids.

“Amino acids are fragile,” said Les Berghorn, regional sales manager for Afgritech. “We want to be as gentle as possible. The longer the processing, the more likely the amino acids are to be damaged. Timing is critical — that’s why we have control points and why it’s monitored.”

The heated material falls to an

AGRI-business expander, which uses a 365-horsepower motor to create the friction heat needed for certain temperatures while maximizing efficiency.

From the expander, the material goes to a cooler and dryer that brings the material to room temperature, ready for shipping. The equipment comes from Amandus Kahl, a German manufacturing equipment supplier. The entire process is contained and exhaust is purified so that no dust will leave the plant. The former storefront for Blue Seal Feeds will be available to dairy farming groups for meetings.

A host of contractors was working at the plant on Thursday, including Cardinal Construction NY Inc., Dexter; Apex Engineering, Carlisle, United Kingdom; Bolt Electric LLC, Hannibal, and Mill Technology Inc., Muncie, Pa. Work began in February to remove previous equipment and bring in new equipment through an old roof, which was then replaced.

Some painting and finishing touches will continue as the processing equipment is fine-tuned.

The Watertown location is the fourth that contains this process. Since the first was completed in South Africa in 2005 and in the United Kingdom, the process continues to be refined.

“It is an energy-intense process,” said Nigel Hillyer, group engineer for Carrs Billington. “We use a lot of heat to achieve the process. Instead of using steam, as we do now in the other plants, Watertown will use friction. In comparison to the older plant, the savings is one-third energy reduction.”

The plant in the U.K. could be converted to a system like Watertown’s, he said.

“We chose here because the market here in New England is a large dairy market,” Mr. Berghorn said. “Farmers here are early adapters to technology, especially in regards to nutrition. The further west you go, the less technologically-advanced the methods are.”

The facility also has rail service and was a good-sized facility ready for retrofitting.

“The person we all work for in this industry is the dairy farmer,” he said. “We want to help them become more profitable. This product has no chemicals - it’s strictly natural ingredients.”

Lunman’s Furniture & Appliance Center 70 N. Main Street (US Rte 11) Adams, NY

Phone: 232-4581

Website: www.lunmanfurniture.com

n NANCY MADSEN is a staff writer for Johnson Newspapers. Contact her at nmadsen@wdt. net or 661-2358.

October 2011 | NNY Business

| 25

e n trepre n e u r s

Harold Hambrose, CEO of Electronic Ink, at his summer residence on the St Lawrence River, near Clayton.

NORM JOHNSTON | NNY BUSINESS

Easing technology’s pains n Clayton man aims to make workplace tech less work arold Hambrose’s career has been built on making people feel at ease.

Specifically, ease for workers in using computer software products, from the person taking your order at McDonald’s to doctors in hospitals. Mr. Hambrose, CEO of Electronic Ink, Philadelphia, finds his own kind of unplugged ease in the town of Clayton, where he has a second residence.

He started his company, which also has offices in Chicago and London, in 1990.

Since then, several Fortune 500 companies have sought Electronic Ink’s help in making their computer systems and software easier for their employees to use.

His company is built on certain principles. Among them:

n People need technology to work for them, not against them. n When a person has to work — or even struggle — to interact with technology, that technology has broken its promise of making life easier.

Mr. Hambrose came out his front door one morning earlier this month, at ease, carrying a cup of coffee and told a visitor in his driveway not to worry about the three brown hound dogs at his heels. The curious canines then followed their owner and his guest inside.

Hr. Hambrose said he started coming to Clayton as a child in the 1970s, staying with his grandmother, Grace Westcott, to escape the hot summers in his southern New Jersey neighborhood. Mr. Hambrose and his family bought property here in 2004.

Mr. Hambrose, 44, visits mainly on weekends in the summer and often in

26 |

By Chris Brock

H NNY Business

NNY Business | October 2011

winter, a particularly good time to chill out from business.

He pointed to a chair in front of large windows that overlook woods and river.

“That chair, for most of the winter, is my weekend nest,” he said.

It’s a perch where he reads and watches wildlife, including soaring eagles.

His wife, Johanna, is an attorney who retired as an Electronic Ink executive three years ago. They have two daughters, Henney, 14, and Smith, 13. His wife and daughters spend the entire summers in Clayton. For the past few years, Electronic Ink has been a major sponsor of the annual Rock for the River concert sponsored by the Clayton-based environmental watchdog group Save the River.

Mr. Hambrose explained he kind of fell into being a pioneer in the “human-centered system development business.”

He majored in design at Carnegie

e n trepre n e u r s Mellon University in Pittsburgh, graduating with a bachelor’s degree in 1989.

“I was interested in using design to solve different kinds of problems and I thought it was worthwhile to use it in software development,” he said.

It was the 1980s, and computers were starting to come into the public arena.

“But most of them were really hard to use. I said to myself, ‘It’s design that makes so many things easy and pleasurable. Why aren’t designers working on software?’”

He spent his last year at Carnegie Mellon exploring how software development and design could partner.

“IBM heard about what was going on and they offered me a job to work on their

“We’re like an architectural firm,” he said. “We don’t build buildings and we don’t build software. But we have to understand how software is built in order to design for it. In other cases, people who are selling software will come to us to find out how to make their products better.”

A company in Chicago came to Electronic Ink for help with its emergency route system. “The system required seven hours of training for doctors and nurses to be able to use it,” Mr. Hambrose said.

“Our folks couldn’t believe the decisions that were being made about how the thing was put together.”

Electronic Ink designers redesigned the system’s user interface after watching how people work in the emergency room. The company can now sell the product with no training required.

He said companies are increasingly aware of the value of preventing wasted time — Harold Hambrose, CEO, Electronic Ink, Clayton on cumbersome software. operating system, OS/2,” Mr. Hambrose “They’ll come to us and say, ‘We’re going to buy this system. Can you come look said. “That’s how the company was born. at our people to figure out who they are They couldn’t hire me because I didn’t and how they work and what they really know how to program a computer,” he need?’” added, laughing. “I didn’t fit into any job Mr. Hambrose said there’s a great disdescription, so they said, ‘We’re going to connect between technology used at home hire you as a consultant. Can you start and in the workplace. your own company?”

“Our issue at Electronic Ink is: Why do “Basically,” Mr. Hambrose said, “I you (in the workplace) find that acceptstarted the company because of a paperable?

You pay good money for this. It work requirement. The company just kind should be enjoyable to use as any other of snowballed around me.” product in your everyday. We sit in front Twenty-one years later, he employs 85 of some of these systems 12 hours a day. people in his three offices.

Why can’t they be pleasurable? Some“The problems just got bigger and times, your work becomes using the bigger,” he said. “People were bringing system, and that is wrong.” us more and more interesting challenges, One-third of the Electronic Ink teams and that’s how the company continues to that are hired for companies consist of grow.” anthropologists and psychologists. His The challenges range from designing company also draws a lot of analogy to parts of McDonald Corp.’s system that architecture. links menu items to cash registers, drive“If you build a building, you can find thru lane operators and handheld devices, anyone to weld metal together and asto creating an easy-to-use interface for semble a structure,” Mr. Hambrose said.

British Petroleum flexible enough to “But you would never do that. You plan accommodate global enterprise. Other carefully. You make sure the thing that is clients include National Grid, the 2012 being produced is something you like and United Kingdom Olympics, New York want to be in.”

Stock Exchange and the U.S. Navy. n Chris brock is a Johnson Newspapers Mr. Hambrose noted that his company staff writer. Contact him at cbrock@wdt.net or does not create software.

661-2409.

“

We sit in front of these systems 12 hours a day. Why can’t they be pleasurable?

Sometimes, your work becomes using the system, and that is wrong.

BUSINESS DIRECTORY ALLENS

Scott & Kriss Allen, Owners

Liquors & Wines

Every Day Case Discounting

5 20 % OFF

WHOLE CASE OF LIQUOR

Sales Items Excluded Hours: M-Sat. 9am-10pm Sun. 12pm-6pm

%

OFF

WHOLE OR MIXED CASE OF WINE

Exit 48 off I-81 on Rt. 342 Watertown, NY 13601

(315)785-0431

FOY

AGENCY INC. Celebrating 61 years in business “YOUR INDEPENDENT AGENT”

HOME • AUTO • BUSINESS • FARM Deer River 493-2391 Croghan 346-6378 Lowville 376-2731

October 2011 | NNY Business

| 27

s mall b u s i n e s s

AMANDA MORRISON | NNY BUSINESS

Co-Owners Craig Storey, left, and Jim Wallace, stand behind the bar at the Barley Pub in Belleville. Despite its location, the pub has flourished.

Building a better burger

n Belleville’s Barley Pub a hit in south Jefferson County he Barley Pub, 8035 Lake Road, is smack in the center of Belleville where it shares the hamlet’s four corners with a volunteer fire station, a diner that serves breakfast and lunch, and a gas station and general store.

Like a lost slice of Americana, this wideopen rural area of south Jefferson County is home to dozens of multi-generation families who raise dairy cattle and grow crops. And in just 18 months in business, many of the nearby farmers have become regulars at the pub, which has garnered an exceptional reputation for its food and hospitality.

“We were hoping to have something

T

that appealed to everyone, and I think it has happened,” co-owner Jim Wallace said.

Mr. Wallace owns the pub with his brother-in-law, Craig Storey.

“We’ve held our own as far as burgers and chicken wings go. Our customers have grown to know that we have steak night during the work week, and pizza night on the weekends,” Mr. Storey said.

Before it was the Barley Pub, it was the Village Tavern, which locals nicknamed the Belleville Hotel.

Long-time Belleville resident Mary L. Bettinger remembers it well.

“It was home to a hotel, a tavern, a hairdresser’s shop and probably many other businesses in its time. The Belleville Tavern was warm and welcoming,” Mrs.

28 |

By ANDREA PEDRICK NNY Business

NNY Business | October 2011

Bettinger said. “It was the type of place where everyone knew your name and conversations always led to local events and gossip about the area.”

Many years later, the Belleville Tavern was razed to make way for the Barley Pub. Mrs. Bettinger was one of a crowd of mourners who gathered to watch volunteer firefighters burn the building during a training exercise.

“I videotaped the burn.” Mrs. Bettinger said.

The new property owners allowed people to take memorabilia from the building before it was destroyed. Mrs. Bettinger took a pickled egg jar that sat on the bar.

For many, the only bright spot in losing the tavern was a promise to rebuild.

Mr. Storey and Mr. Wallace spent

s mall b u s i n e s s The Barley Pub FAST FACTS n Jim Wallace and Craig Storey, co-owners 8035 Lake Road, Belleville 846-5885 http://facebook.com/BarleyPub

HOURS

n Kitchen opens at 4 p.m.

Tuesday through Saturday

FARE

dishes or something,” Mr. Wallace said.

They said their business has been successful because they have found a niche in Belleville.

The Barley Pub opens at 4 p.m. Tuesday through Saturday. It also hosts live entertainment on the weekends.

Mr. Wallace and Mr. Storey have proven that even if you build an eatery in the middle of a rural area with a four corners people will come.

“We are proud of it. I think the commu-

nity is proud of it,” Mr. Storey said. “It is a respectable place.”

Mrs. Bettinger agreed.

“The owners have worked hard to provide a relaxing and inviting establishment. And as with the Belleville Hotel, it’s comforting to know that everyone still knows your name,” she said. n Andrea Pedrick is a freelance writer and former television reporter who lives in Dexter.

Contact her at abrped@twcny.rr.com.

n Classic American-style menu, including burgers, chicken wings, steak and pizza nights each week and daily specials.

hundreds of hours working on the pub’s construction, which took the men and other family members four years to complete. And the finished building isn’t short on character.

Wood used in its floors, bar, and custom shelving around the interior wall came from trees that stood on nearby properties.

“The cherry at the back walls and the bar is from trees harvested from a property down the road,” Mr. Storey said. “The ash flooring is also from a tree that needed to come down off a nearby property. An old elm on my property had fallen, so we used that wood for the shelving. I loved that tree. It’s here now.”

Mr. Wallace and Mr. Storey are very involved in daily business operations.

It’s not uncommon to find them in the kitchen — elbow to elbow — with other family members. Their wives also contribute as waitresses.

Fathers to children in grade school, they got a chuckle at the thought of their sons running the business one day.

“Maybe we’ll start them out washing

Mom’s & Dad’s ...check us out!

U-PICK PUMPKINS! Open Now Thru Halloween New This Year - Hayrides & Corn Maze!

Bring This Coupon To Be Entered To WIN~”It’s the Great Pumpkin, Charlie Brown” on DVD along with a gift basket full of goodies.

Drawing to take place 10/29/11.

North Branch Farms

7781 Lake Rd., Belleville

315-523-0760

HOURS: THURS. & FRI. 3:00-5:00, SATURDAY & SUNDAY 10-4 Visit our website at: www.NorthBranchFarms.com

October 2011 | NNY Business

| 29

s mall b u s i n e s s

JUSTIN SORENSEN | NNY BUSINESS

South Jefferson Veterinary Hospital veterinarian Dr. Beulah Miller, left, and hospital owner Dr. Diane F. Petrowski Ferry hold pets in an exam room last month. Dr. Petrowski Ferry is working to expand services at the practice that she took over earlier this year.

Caring for four-legged friends

n Under new ownership, vet practice works to expand services

counties.

This past spring, Dr. Diane Petrowski Ferry became the sole owner of the South Jefferson Veterinary Hospital, located at the site of the former J.W. Ferry Veterinarian practice, 7 West Church St., Adams.

Dr. Petrowski Ferry received a bachelor’s degree from Tufts University, Medford, Mass., and a veterinary degree from North Carolina College of Veterinary Medicine, Raleigh.

She hired a second veterinarian in June, Dr. Beulah T. Miller of Pulaski. The prac-

tice also has a part-time veterinarian, Dr. Michael Zambito, along with two licensed veterinary technicians.

Dr. Miller practiced as a veterinary technician in the Pulaski area for seven years before deciding to pursue her veterinary degree from Cornell University, Ithaca.

The practice is limited to small animals such as dogs, cats, ferrets, rabbits and guinea pigs. The veterinarians have been treating an increasing number of animals from the two counties, as well as a “small pool from the Syracuse area,” said Dr. Petrowski Ferry.

Although the practice is focused on smaller animals (goats will also be seen), Dr. Petrowski Ferry has experience treating dairy cows. She has participated in programs in Nicaragua and Uganda helping farmers in those underdevel-

30 |

By NORAH MACHIA

A NNY Business

n Adams veterinary practice under new ownership has been working to expand its services in southern Jefferson and northern Oswego

NNY Business | October 2011

oped countries to advance dairy farming practices.

The Uganda program was organized by the Christian Veterinary Mission, a nonprofit, worldwide organization based in Seattle. The organization sends veterinarians, technicians and veterinary students on missions to help people in developing countries who depend on livestock for survival.

The South Jefferson Veterinary Hospital has also partnered with two animal rescue agencies to offer reduced spay and neuter procedures, along with vaccine and screening services.

The nonprofit organizations include the United Friends of Homeless Animals, Richland, and All Creatures Big and Small Inc., Lacona, which was co-founded by Dr. Miller.

s mall b u s i n e s s A cat and a dog, each up for adoption, make eye contact at South Jefferson Veterinary Hospital in Adams last month.

J. Richard Meagher, D.D.S., P.C. Office Hours: By Appointment

JUSTIN SORENSEN | NNY BUSINESS

While the animal rescue work represents a small percentage of the practice (about five percent), those who work with abandoned animals are extremely appreciative of the help “Nobody in our area does what Diane does for us,” said Donna Browne, United Friends of Homeless Animals volunteer.

“There are not a lot of services that can help in our county.”

The South Jefferson Veterinary Hospital recently held an animal adoption day to encourage people to consider adopting cats or dogs from the two shelters.

“Animals that get adopted really appreciate their owners,” said Dr. Miller. “We would like to see people support the organizations that take care of the abandoned animals, and not the puppy mills.”

Because there are no county-operated animal shelters in Oswego County, nonprofit organizations often get overwhelmed with abandoned animals, she said.

“Many people just want to adopt a puppy or small dog,” Dr. Miller said.

“But if you adopt an adult dog, you

MEDICAL DIRECTORY (315) 493-1581

40 Franklin Street, Suite III West Carthage, New York 13619

To learn more

We participate with United Concordia, Delta Dental We Now Accept Major Credit Cards and Debit Cards

South jefferson veterinary hospital n

Dr. Diane Petrowski Ferry, D.V.M. Dr. Beulah T. Miller, D.V.M.

n

232-4528

n

n For more information on the nonprofit shelters, contact All Creatures Big & Small Inc. at 387-3000 or 286-3487. United Friends of Homeless Animals can be reached at 298-4733.

know what you’re getting. The dog has already developed a personality.”

Sometimes the organizations will receive animals in very good condition whose owners can no longer care for them, said Mrs. Browne. For example, a pet owner may have to enter into Hospice care and is unable to provide care for the animal, she said.

SELF REFERRALS WELCOME Hernia Repair Lumps/Bumps/Moles Vasectomy Colonoscopy Upper Endoscopy Varicose Vein Removal

346-6824

David F. Rosner, MD

General Surgeon, Beaver River Family Health Center

9559 Main St., Beaver Falls Service of Lewis County General Hospital

n Norah Machia is a freelance writer who lives in Watertown. She is a 20-year veteran journalist. Contact her at nemachia@yahoo.com.

October 2011 | NNY Business

| 31

s mall b u s i n e s s

A classic taste of old Italy

n Riccardo’s Market a favorite neighborhood treat

By ANDREA PEDRICK

T

NNY Business

here is a great Italian heritage in Watertown that is open, welcoming and warm. Riccardo’s Market on Holcomb Street reflects that culture.

The Italian market has been at its present location since 1984 and it only makes sense that it’s nestled among residential homes because, for many, it exemplifies the tastes and smells of an authentic Italian homemade meal and warmth that can only come from being treated as family.

Paul F. and Paula A. Feisthamel own the market.

Mrs. Feisthamel’s brother, Michael A. Pierce, also works the counter and helps in the kitchen. The market opens at 10 a.m. Monday through Saturday, but long before the first customers, they are busy prepping food and cooking sauces and making sure they have on hand what their regular customers want and need.

“There are five gentlemen who come to the market after breakfast for olives. And there is the two-pound ziti lady. We know what they like and what size containers they want,” Mr. Feisthamel said. “When we see our customers each week, it’s like a continuing conversation from the week before.”

When the Feisthamels took over in 2001, they noticed that a lot of their new customers were also busy working families. To help these families they added ready-to-heat and ready-to-eat hot meals to the menu. They also deliver hot

32 |

NORM JOHNSTON | NNY BUSINESS

Paula A. Feisthamel, co-owner of Riccardo’s Market, 710 Holcomb St., Watertown, prepares sauce.

food during lunch and dinner hours. There’s no doubt why the food is the big draw.

Mrs. Feisthamel uses family recipes to create homemade meatballs, sausages, sausage bread, pasta dishes, sauce and stuffed peppers.

Midge R. Fraser, Watertown, has known the Feisthamel family for 15 years.

“When I think of Riccardo’s I think of authentic food that has been cooked for generations. It’s always the same, which isn’t a bad thing.”

Mrs. Fraser said. “I love their breaded chicken. You can use their sauce to make chicken parmesan — it’s yummy.”

Mrs. Fraser’s daughter, Jackie Fraser Barber, Buffalo, recently reminisced about Riccardo’s atmosphere.

“What I love about Riccardo’s is the friendly, familyowned experience you get

NNY Business | October 2011

Riccardo’s Market FAST FACTS n Paul F. and Paula A. Feisthamel, owners 710 Holcomb St., Watertown 782-7810 www.riccardosmkt.com (also on Facebook)

HOURS

10 a.m.–6:30 p.m. Monday through Friday 10 a.m.–2 p.m. Saturday Closed Sundays

that is lacking in (many chains), especially when you drive down Arsenal Street,” Mrs. Barber said.

You don’t have to be a Watertown native to enjoy Riccardo’s.

Laura J. Oakes and her husband Raymond moved to the Holcomb Street area 10 years ago.

“I was excited to learn

that there was an Italian store close by. I walked into Riccardo’s and the smell of delicious homemade food was the first thing I noticed. The second was Paula’s friendly welcome,” Mrs. Oakes said.

“When you can walk to the market and pick up a loaf of bread and a quart of homemade tomato sauce, you know you’ve settled in the right neighborhood.”

Mr. Pierce said their goal was “always to knit ourselves into the community.”

“We’ve watched our customers kids grow up,” he said.

“Maybe Riccardo’s reminds others of what their grandmother used to make. We are fortunate to have that type of customer base.” n Andrea Pedrick is a freelance writer and former television reporter who lives in Dexter. Contact her at abrped@twcny.rr.com.

St. law re n ce c o u n t y

Student java tempts taste buds

n Clarkson’s Reh Center entrepreneurs launch unique coffee brand

From left, student interns Caralyn R. Mirand, Buffalo, and Josh H. Langtry, Corning, meet with other interns and Clarkson’s Reh Center for Entrepreneurship director and associate director for a meeting about Entrepreneur Coffee, a Reh Center project, at Clarkson University’s Snell Hall.

By GABRIELLE HOVENDON

I

NNY Business

t’s not your average cup of joe.

Last month Clarkson University’s Reh Center for Entrepreneurship began offering its own coffee brand, Entrepreneur Coffee. Run by Clarkson students as a startup business, the product line is designed to create profits for reinvestment in local small-business development. “The purpose is really to support small businesses and to give our students an opportunity to run a business in the north country,” said Erin M. Draper, associate director of the Reh Center.

“We’ve had great response from everybody that’s been buying on campus.”

The coffee, which is supplied by the Lisbon-based St. Lawrence Valley Roasters, is being sold by the cup across Clarkson’s campus and in 12-ounce bags online.

The beans are sourced from Fair Trade, U.S. Department of Agriculture-certified organic suppliers, and the coffee is available in a medium to dark roast signature blend as well as decaf, French vanilla and hazelnut varieties.

The coffee’s promotional items, including travel mugs, ceramic mugs, T-shirts and signs, are obtained from area businesses, with profits reallocated by the Reh Center. According to Justin S. Tremblay, a second-year student at Clarkson and the operations coordinator at Entrepreneur, the project has provided him with valuable hands-on experience in running a startup.

“I kind of get to be a small-business

JASON HUNTER | NNY BUSINESS

Entrepreneur Coffee mugs sit in the foreground as Ms. Mirand, left, and Mr. Langtry, discuss the coffee.

owner myself. I’ve just been developing this from scratch and going from an idea and trying to bring this whole thing to market,” he said. “It’s been very successful. I was very pleased with the support we’ve been getting from the community and from alumni.”

According to Mr. Tremblay, Entrepreneur Coffee prides itself on being sustainable, selling its whole beans in reusable plastic containers to eliminate paper bag

waste and using 100 percent recycled cup sleeves. Clarkson’s Institute for a Sustainable Environment also has awarded the enterprise an institutional gold certification for the greenness of its daily operations.

Although the Reh Center provided Entrepreneur Coffee with several thousand dollars in seed money this summer, the five or six students running the business hope to be self-sustainable by the end of the year. In the meantime, they plan to tempt taste buds across campus.

“It’s really great. It’s a very, very good coffee,” Mr. Tremblay said. “If you have a refined palate, I think you’ll really like it.”

Businesses interested in carrying Entrepreneur Coffee should contact Mr. Tremblay at 268-3978 or itsallgood@clarkson.edu. To purchase bags of whole beans or ground coffee, visit www.clarkson.edu/ entrepreneur/coffee.html. n GABRIELLE HOVENDON is a Johnson Newspapers staff writer based in St. Lawrence County. Contact her at ghovendon@wdt.net or 661-2517.

October 2011 | NNY Business

| 33

le w i s c o u n t y

JUSTIN SORENSEN | NNY BUSINESS

From left, Greg and Lori Peters and Michael and Heather Houppert stand in the bar area at Ridge View Inn on Bardo Road in Lowville.

A new ‘view’ in Lewis County

n Family affair: Brother and sister, spouses open Ridge View Inn co-owner Lori Peters. “We were watching the Patriots versus the Giants during the Super Bowl and I made a comment along the lines of, ‘I’m gonna quit my job and open a restaurant one of these days.’ Mike chimed in and said, ‘Are you kidding me? Are you serious? Don’t joke about that.’ We were serious. And here we are 10 years later.”

Mr. Houppert, also the founder and owner of Houppert Builders Inc., said he was ready to start the project when the construction of the Lowville WalMart began. He envisioned a popular restaurant in the general area. But rumors of another contractor putting a sports bar in the same neighborhood squelched his plans.

“We put the idea on the back burner

By Joleene DesRosiers

I

NNY Business

f you want steak and lobster, you can get it at the Ridge View Inn. Feel like clams or chicken wings?

You can still get it at the Ridge View Inn. And if you feel like bringing your extended family and half your neighborhood to one of the most unique restaurants in Lewis County — yes, you guessed it — you can bring the entire lot to the Ridge View Inn. The landscape in Lowville began to change last November when Michael Houppert and his sister Lori Peters followed through on a conversation that began on Super Bowl Sunday a decade ago.

“This restaurant has been a dream for both Mike and me for a while now,” said

34 |

NNY Business | October 2011

a few years ago because of the rumors,” Mr. Houppert recalled. “But then we learned the gentleman that was going to build the sports bar backed out. The same day he backed out I called my sister and said, ‘What do you want to do? Let’s build this thing.’ And the brainstorming began.”

The brother-sister duo sat down with their spouses and began to talk about what they imagined as the model restaurant.

“We shared all of our best dining experiences with one another and recalled the greatest restaurants we’ve ever been to,” Mrs. Peters said. “Then we asked ourselves a series of questions: What is the most ideal restaurant we’ve ever been to?

What kind of food did they serve? What was the atmosphere like? What were

le w i s c o u n t y Ridge View Inn FAST FACTS n Michael and Heather Houppert and Greg and Lori Peters, owners 6912 Bardo Road, Lowville 377-4057 theridgeviewinn@gmail.com www.theridgeviewinn.com (also on Facebook)

HOURS

n Restaurant: 11 a.m.–9 p.m. Monday through Thursday 11 a.m.–10 p.m. Friday and Saturday n Lounge: 11 a.m.–last call (food until 10 p.m.)

Monday through Thursday 11 a.m.–last call (limited menu until midnight) Friday and Saturday

the servers like? What made it unique?

Those kinds of questions brought us to where we are now,” she said.

The Ridge View Inn isn’t hard to miss.

It’s less than a mile out of town and sits about 300 feet away from the longstanding Ridge View Motor Inn. Are the business co-owned? Not at all. But the name is shared for a reason.

“I named our restaurant out of respect of the original owners of the Ridge View Motor Lodge,” Mr. Houppert said. “This is his ‘area.’ Instead of coming up with a flashy name, I chose one that I knew people would recognize and thus associate the establishments with one another.

And anyone who knows where the motor lodge is will automatically know where the restaurant is.”

The 5,400 square foot Inn on Tug Hill caters to anyone and everyone: families, anniversary couples, large parties or small parties. If a party comes in looking for fine dining, they’re seated in the

fine dining area. If another party comes in looking for a more casual atmosphere, they can head toward the lounge where the music is always on and the sports are plentiful on the TVs. “We cater to everyone,” Mr. Houppert said. “We wanted lobster tails and steak on our menu but we also wanted chicken wings and hamburgers. We wanted to hit every demographic. That includes tourists, families with children and folks that enjoy late night entertainment, too.”

The walls are donned with sports memorabilia popular to the area, as well as a hand-painted mural done by local artists Dick Trick and Kathleen Merrick.

While chef John Robson whips up a wide variety of dishes, other staffers mix and crate a new flavor of ice cream just about every day.

“Our homemade ice cream has been a big draw,” Mrs. Peters said. “We weren’t sure about it early on because it’s a lot of work. But it was so well received.

One of the first things people ask when they walk in is, ‘What’s your ice cream today?’”

The Ridge View has been well received within the community, touted mostly by word of mouth. They have, however, joined the likes of social media and can be found on Facebook via their website, www.theridgeviewinn.com One of the most telling comments added by a patron found on their Facebook wall: Bring your slippers, you might want to stay while. n JOLEENE DES ROSIERS is a freelance writer and public speaker who lives in Sandy Creek.

She is a former television reporter for YNN, NBC 3 WSTM and NewsWatch 50 in Watertown.

Contact her at myddes@hotmail.com.

MACAR’S • Kitchens • Bathrooms • Flooring • Lighting

161 Coleman Avenue

www.macarsinteriors.com

Watertown • 788-3732 October 2011 | NNY Business

| 35

real e s tate r o u n d u p

How to keep your real estate license

I

n the last two columns, I have written about how someone gets a real estate sales license as well as how to become an appraiser.

These licenses are good for two years and as soon as the license is issued, the clock starts ticking to renewal. Prior to the renewal date, the holder must take continuing education classes that have been approved by the New York State Department of State, the licensing authority.

The Department of State requires that all individuals that hold a real estate sales or broker license complete 22.5 hours of approved continuing education credit within their license period to renew their license in New York State.

As of July 1, 2008, all licensees must have at least three hours of training in fair housing and/or discrimination in the sale or rental of real property as part of the fair housing education requirement.

This includes three hours of approved fair housing training. Real estate continuing education credit is granted for programs approved by the Department of State and offered by Department of State approved providers. The continuing education requirements do not apply to any practicing real estate broker who was licensed for at least 15 consecutive years prior to July 1, 2008, when the law was changed to eliminate this provision.

The requirements for real estate appraisers and assistants are to successfully complete 28 hours of approved appraiser continuing education courses, which

must include the seven-hour National Uniform Standards of Professional Appraisal Practice update course, within their two-year license/certification period prior Lance Evans to renewal.

The USPAP can be considered quality control standards applicable for real property, personal property, intangibles and business valuation appraisal analysis and reports in the United States and its territories.

Many real estate brokers, sales people and appraisers take the extra step to join a board or association of Realtors.

The Realtor Code of Ethics is one thing that sets a Realtor apart from other real estate licensees. Since January 2001, the National Association of Realtors has required all Realtor members complete 2.5 hours of Code of Ethics training every four years. The training helps Realtors identify ethical issues and understand the process of enforcing the code. As part of the training, Realtors describe the concept of general business ethics, identify how the Code of Ethics compares and contrasts with the concept of general business ethics, discuss various articles of the Code of Ethics, and help identify possible violations. Failure to complete the required periodic ethics training is

considered a violation of the Realtor’s membership duty and membership can be suspended until the required training is completed.

There are many other types of classes that real estate licensees can take for continuing education credit. All of them are designed to help a real estate licensee assist his or her clients and customers in real estate transactions through a better understanding of legal issues, financial transactions and in depth exploration of various aspects of the real estate process.

Some real estate licensees take the additional step of earning various designations and certifications. I will look at some of these in my article next month. n

n

n

Recently there have been stories about companies offering to help a homeowner get a copy of his/her certified deed. One company has been sending out offers to homeowners and charges $59.50 for this service. Before you pay that, call the county clerk’s office where your property is located and find out what the office charges for the same service. A quick check of area offices shows that in most cases you can get a certified copy of your deed for under $10. Some will mail them to you for a small fee. n LANCE M. EVANS is the executive officer of the Jefferson-Lewis Board of Realtors and the St. Lawrence County Board of Realtors. He has lived in the north country since 1985. Contact him at levans@nnymls.com. His column appears monthly in NNY Business.

CONTACT WLDC TODAY - GROW YOUR BUSINESS TOMORROW! THE WLDC EXISTS TO HELP move your strategic business plans forward.

Financing options and incentives through the WLDC:

■ Fixed - interest loans for real estate, machinery and equipment ■ Working Capitol financing ■ Leasehold improvement financing ■ Assists in securing primary financing through commercial banks

For help with expanding or relocating your business to the City of Watertown Contact: Donald W. Rutherford CEO

Watertown Local Development Corporation (WLDC) 82 Public Square Watertown, NY 13601 36 |

NNY Business | October 2011

Phone: 315.786.3494 Fax: 315.786.3495 email: don@watertownldc.com

real e s tate

Interest in commercial property up

n Broker: Demand strong, but supply tight in north country

By Nancy Madsen

N NNY Business

orth country commercial properties are drawing more interest as the national economy shows some signs of recovery.

“Jefferson County has been good this year,” said Robert C. Nelson, senior broker with CB Richard Ellis Group Inc. “There’s been quite a bit going on.”

St. Lawrence and Lewis counties haven’t been as busy for him, he said. Mr. Nelson’s sales are not a part of sales the Jefferson-Lewis or St. Lawrence boards of Realtors track.

The same is true of listings through Pyramid Brokerage Co., another commercial real estate powerhouse.

In most industries, demand is strong, but supply is tight, Mr. Nelson said.

“Office space has been pretty stable — there’s been pretty good demand and not a lot of vacancies,” he said. “Prices have been pretty stable and there is good class B office space, but vacancies are way less than 10 percent.”

Office and rental housing both have strong demand as investment properties.

“There is always strong interest in multi-family housing,” Mr. Nelson said. “We have good investment-grade retail, office and multi-family space.”

In industrial space, Watertown only has a few properties available, such as the former Northland Motor Technologies at 968 Bradley St. and the former Covidien plant on Faichney Drive.

“I’ve done quite a bit of industrial work this year — it’s up from the previous year,” Mr. Nelson said. “Retail does not have a lot of activity but I do

expect to see more out on the Route 11 corridor by Fort Drum as we approach the opening of the new Interstate 781.”

As in residential real estate,

“

“I think a lot of it is that we’re kind of removed from the economic effects outside the area because we have a military base,” he said. “People

I would like to dispel the opinion that banks aren’t lending. They are, but they want to make sure they have a favorable equity position.

—Roger L. Abbey, owner, Good Morning Realty, Lowville

commercial real estate sales have been somewhat sheltered in the north country.

“Watertown has fared better than most markets,” he said. “Everything changed in September 2008, no question about it. It’s the same you’ll find with my counterparts in other places.”

Though he doesn’t work just with sales, appraiser Scott H. Gillette, with Northern New York Appraisal Services LLC, Watertown, said he has been busier in the last year or so than he had for many previous. Appraisals are required by banks for refinancing and new commercial construction, on top of sales, but Mr. Gillette credits his business to sales as much as the other possibilities.

are confident Fort Drum is here to stay and we’ve got a lot of ancillary services that tie into that, including retail, and we’ve had more services because of the increasing population.”

The continued population growth and Fort Drum presence mean commercial mortgages are available.

“Banks are very confident to loan money because our economy is good in this region,” he said. “All that translates into more work for me, but I never complain about having too much work.”

Roger L. Abbey, owner of Good Morning Realty, Lowville, warned that while banks are willing to lend, they require equity and good business plans, now more than ever.

“I would like to dispel the opinion that banks aren’t lending,” he said. “They are, but they want to make sure they have a favorable equity position.”

Mr. Abbey had among the most, in number and value, of commercial real estate sales in the Jefferson-Lewis Board of Realtors. Commercial sales are pretty stable; he said he doesn’t see a trend in Lewis County.

Investors or business owners interested in commercial properties should get prequalified at a bank for a commercial mortgage, do plenty of homework, contact the U.S. Small Business Administration and put a business plan together, he said.

“For those who are sitting on the sideline and have cash or equity and are not making anything in the stock market, this can be a very good time to purchase some property because the value is very favorable,” Mr. Abbey said.

Karen A. Peebles, broker/ owner of Peebles Realty Inc., Adams, has been another top seller in commercial sales among board real estate professionals this year.

“I think things are moving commercially, just maybe not as fast,” she said.

The inventory has seemed to tighten up in the last few years, but small businesses still seem to find spaces for starting and growing. Ms. Peebles used the example of Public Square in Watertown.

“There’s still a lot of momand-pop businesses around the square,” she said. “They’ve done amazing things on the square and now it seems that the once-empty shops have somebody in them.” n NANCY MADSEN is a staff writer for Johnson Newspapers.

Contact her at nmadsen@wdt.net or 661-2358.

October 2011 | NNY Business

| 37

real e s tate / s t. law re n ce c o u n t y St. Lawrence County

The following property sales were recorded in the St. Lawrence County clerk’s office:

Aug. 9

n Town of Waddington: 1.019 acres more or less, bounded by New York State Highway Route 37A, Judy E. Norton, Waddington, sold to Stephen J. Burns, Waddington $148,000 n Village of Potsdam: Unknown acres, bounded by Leroy Street, Alexandru Stoian, Potsdam, sold to Adom D. and Traci N. Giffin, Princeton, N.J. $126,000 n Town of Gouverneur: 59/100 of an acre more or less, bounded by Wilson Street, Danny M. and Nicki Jo Colburn, Gouverneur, sold to Jill E. Geraci, Leroy $72,000 n Village of Canton: 1.06 acres more or less, bounded by Judson Street, Christopher and Andrea J. Nouryeh, Canton, sold to Chandreyi Basu, Canton $155,000 n Town of Potsdam: 0.68 of an acre more or less, situate in Mile Square 67, bounded by New York State Route 72, Loretta I. Dougan, Potsdam, sold to Kim M. Briggs, Potsdam $129,000 n Town of Hammond: 1.04 acres more or less, bounded by New York State Route 12, Jeffery A. and Donna A. Mills, Phoenix, sold to Monarco J. DiFrancesco and George W. Rolston, Friendsville, Pa. $42,500 n Town of Massena: Unknown acres, bounded by West Hatfield Street and Main Street, Connie Sleister, Massena, sold to Timothy Alguire, Massena $55,000

n Town of Stockholm: 1.63 acres more or less, situate in Mile Square Lot 31, bounded by St. Lawrence County Route 49 (foreclosure), Michael L. Levato (referee in action), Kevin W. Jock, no address given, sold to Seacomm Federal Credit Union, Massena $97,000

n Town of Massena: 0.14 of an acre more or less, situate in Lot 20 in Block 2, bounded by McCluskey Avenue, Shawn C. and Elizabeth A. Rowe, Massena, sold to Leroy and Annette Swamp, no address given $69,500

Aug. 8

n Town of Lisbon: 1 acre more or less, situate in Lot 14 of Range 5, bounded by County Road 22, Sylvia Berbrich, Ogdensburg, sold to Robert H. and Patricia A. Day, Rensselaer Falls $65,000

n Village of Gouverneur: 2 Parcels, unknown acres, bounded by Reid Street, Domenic Pistolesi, Gouverneur, sold to Richard and Sherri Avery, New Bedford, Mass. $30,000 n Town of Madrid: 47/100 of an acre more or less, bounded by School Street, William R. Barkley Jr., Madrid, sold to Terry W. and Linda Rafter, Madrid $35,000 n Village of Massena: Unknown acres, being a part of Lot 18 in Block C, Brian J. Peets, Massena, sold to Danielle M. Pryce, Ogdensburg, and Bradley J. Harte, Malone $95,400 n Village of Massena: of an acre more or less, being a part of Lot 44, bounded by County Road, Bruce I. Riley, Massena, sold to Douglas E. and Tammy L. Gormley, Massena $38,000 n Town of Stockholm: Parcel 1) 66.8 acres more or less, Parcel 2) 28 acres more or less, Parcel 3) 58.4 acres more or less, bounded by Eel Pond Road, Peter B. and Cynthia L. Michaud, Norfolk, sold to Karena Lakarosky, Kendall Park, N.J. $48,000

Aug. 5

n Village of Norwood: Unknown acres, being a part of Lot 72, bounded by Main Street, Jay F. and Dawn D. Stone, Watertown, sold to Ronald LeRoux Jr. and Jessica LeRoux, Norfolk $85,000

Aug. 4

n Town of Parishville: Unknown acres, bounded by New York State Highway Route 72, Ethel R. Gilbert, Parishville, sold to Louis W. Trombley, Parishville $75,000 n Town of Potsdam: Parcel 1) 1.33 acres more or less, Parcel 2) 0.015 of an acre more or less, both Parcels being a part of Lot 19, Lot 20 and Lot 21, bounded by Lakeshore Drive, John A. and Judith A. Strough, Norwood, sold to Michael J. and Nina F. Nuwer, Potsdam $171,500 n Town of Fine: 0.3 of an acre more or less, bounded

by Youngs Road, John D. Hamm, Star Lake, sold to Michael L. and Deborah A. Body, Nedrow $139,000 n Town of Macomb: 1.03 acres more or less, bounded by Brasie Corners, Daniel and Ann Smahol, Rochester, sold to John Donato, Altamont $38,000

$1,713,900 County real estate sales recorded over six-day period, Aug. 4-9, 2011

NNY REAL ESTATE DIRECTORY A.G. NETTO REALTY

“When it really matters... call me or one of my agents for best results.”

Tony Netto Lic. R.E. Broker/Owner

Tony Netto - 783-1028 Patty Johnson - 771-4016 Dave Knowlton - 783-0571 Jill Netto - 783-7921

716 Washington St., Watertown, NY 13601 (315) 782-0199 38 |

NNY Business | October 2011

real e s tate / le w i s c o u n t y Lewis County

sold to Karen J. Harlander, $1

sold to Maxwell J. Makuch, $1

The following property sales were recorded in the Lewis County clerk’s office:

n Town of Turin: 4267 State Route 12, Edward J. Supple sold to Garrett E. Austin, $110,000

n Town of Diana: 14402 Cottage Road, Harlan James Carlton sold to Don H. Young, $240,000

Aug. 31

n Town of Watson: 6529 River Road, Carl McCracken sold to Amanda L. McCracken, $1

n Town of Leyden: Thayer Hill Road, David Wendt sold to Paul Wendt, $1

Aug. 15

n Town of Leyden: 2034 Thayer Hill Road, Amy Ortlieb sold to Daryl R. Ortlieb, $1

n Town of Lewis: 3267 Osceola Road, Lawrence Fuller sold to Scott Ernst, $68,000

Aug. 30

n Town of Montague: Sears Pond Road, Jennie L. Steele sold to Peter C. Olivia, $65,000

Aug. 29

n Village of Harrisville: 14272 State St., Frank M. Bango sold to Margo LaDuc Living Trust, $40,000 n Town of Diana: 13878 Bonaparte Road, Theda M. Wicks sold to Delta D. Wicks, $44,139

n Town of Montague: Culpepper Road, Scott M. Backus sold to Backus Family Trust, $1

Aug. 9

n Village of Lyons Falls: 6923 Laura St., Ruth Scoville sold to Jon M. Hardy, $40,500

n Village of Harrisville: 8335 State Route 3, Brian J. Wohnsiedler sold to Joseph R. Steiner, $92,500

n Town of Greig: Deer Run Road, Peter P. Paragon sold to Rodney Mallette, $34,650

Aug. 26

n Town of Montague: 6439 Liberty Road, Christina Szablewski sold to Eugene Misercola, $129,000

n Town of Pinckney: 1655 Grant Road, Alfred J. Corey sold to Crossfire Properties, $72,000

Aug. 13

Aug. 8

n Town of Denmark: State Route 26, Harvey F. Storie Estate sold to Robert Johnson, $17,500 n Town of Turin: 5197 Carpenter Road, Wilmington Trust Company sold to Dominick Cafaro, $190,000

Aug. 25

n Town of Denmark: 3628 Deer River Road, Robert J. Bernhard sold to Misty Jo Hanley, $55,000 n Village of Harrisville: 14331 Pearl St., Gene L. Mealus sold to Sandra L. Bango, $70,000

n Town of Greig: Chase Lake Road, Christmas and Associates Inc. sold to Francis S. Mannino, $50,000

Aug. 12

n Town of Turin: 4419 State Route 12, Nancy Cook sold to Harold J. Reed Jr., $83,096

Aug. 11

n Town of Greig: 5203 N. South Road, Ruth Scoville sold to John P. Klimas, $75,000

Aug. 5

n Town of Denmark: Plank Road, Raymond L. Keefer sold to Eric M. Keefer, $1 n Village of Lyons Falls: 4026 Edgewood Drive, Lois T. Burdick sold to Rosemary D. Clime, $60,500

Aug. 23

n Town of Diana: 6 Alpine Road, Carlton C. Gregory Trust sold to John R. Curry, $20,000

n Town of Osceola: 2432 Deerheart Road, Thomas Scanlon sold to Bryan D. Fox, $5,000

Aug. 22

n Town of Martinsburg: 4103 Maple Ridge Road, Thomas Callahan sold to Thomas K. Kilbourne, $76,000

$3,326,995

n Town of Lyonsdale: 9377 Moose River Road, Larry Green sold to Matthew H. Ehlermann, $139,000 n Village of Lowville: 5593 Water St., Robert V. Edick sold to Paul R. Edick, $1 n Village of Lowville: 5593 Water St., Paul R. Edick sold to Mary Lou Peters, $125,000

Aug. 19

n Town of Diana: 14420 Cottage Road, Evelyn L. Malbeuf Estate sold to Catherine Ford Durham, $176,800

Aug. 10

n Town of Denmark: Halifax Road, Peter Makuch

You Mean Business...

Start your work day off right with a subscription to the

n Town of Diana: Alpine Road, Jerry W. Tucker sold to Daniel P. Goodhines, $30,000 n Town of Harrisburg: 3501 Moody Road, Ralph Shumac sold to Kristopher A. Lee, $219,300 n Town of Lowville: 7377 State Route 12, Kristopher A. Lee sold to Ashley L. Wolff, $115,000

• Market Updates • World & Nationwide Economic News • 3-CountyStrength Local News section • Sports, Politics, Currents & More!

n Town of West Turin: 2135 State Route 26, Richard Hannigan sold to David L. Tolomeo, $120,000

Aug. 18

n Town of Croghan: State Route 126, Bryan Monnat sold to Matthew G. Monnat, $1 n Town of Turin: Gomer Hill Road, Mary Lovenduski Estate sold to Eugene R. Sunderhaft, $100,000 n Village of Turin: 4211 State Route 26, Russell F. Horn sold to Bradley J. Horn, $1

Aug. 17

n Town of Croghan: 10449 State Route 126, Frank E. Gokey sold to John Lawrence, $86,000 n Town of Greig: Cottage Road, Horn’s Rental Properties Inc. sold to Jeffrey L. Nowicki, $240,000 n Village of Harrisville: 14457 Wilder Drive, Travis E. Sullivan sold to Nicole L. Mondell, $143,000 n Town of Lyonsdale: Buck Corner Road, Paul F. Wilson sold to G&C Martin Logging Inc., $195,000

Aug. 16

n Town of Osceola: Osceola Road, Donald R. Blair

County real estate sales recorded over 27-day period, Aug. 5-31, 2011

...So Do We. Call 315-782-1000 for details on how you can get delivery started today!

October 2011 | NNY Business

| 39

20 questions

Mining I

n 1986, then SUNY Canton Professor Varick A. Chittenden launched the nonprofit Traditional Arts in Upstate New York. Fast forward 25 years and TAUNY is settling into a historic building in downtown Canton that it recently spent $400,000 to remodel, with still more phases to come. We sit down with Mr. Chittenden and current executive director Jill R. Breit for a lesson in north country folklore and some insight into what’s made TAUNY successful.

1

NNYB: TAUNY got its start in 1986, what prompted an endeavor like this?

CHITTENDEN: I’m a native of Hopkinton, and my family has been in this county for many generations. When I was in graduate school I began to look back at my formative years and the customs and traditions of this place. I realized [during graduate school] no one had done a systematic study of the customs and traditions and folklore of the north country. The idea sort of came from there. I was teaching at SUNY Canton and introduced a course called “Survey of American Folklore” and began to have students go out and do field work in the way that I went out and did field work in graduate school and one of my visions back then was for people from the north country, particularly the students, to have a better understanding and appreciation of the life that is here. I often felt that there was kind of negative self-image for people growing up in the north country. That was one of my altruistic goals, was to have people get a better look at things.

2

NNYB: In the early years, what was the organization like?

CHITTENDEN: From 1986-1993 it was operated out of my home study and by my working with other organizations to have a gallery to exhibit things and a place like the Crary Mills community center which was an old grange hall where we put on a couple of dances and storytelling events I organized with another colleague. My colleague was interested in French American history of the north country. He did the scholarly research and I helped him with organizing an exhibit that traveled all over. That was the model we used until 1993 when

40 |

NNY Business | October 2011

Melanie Kimbler-Lago | NNY BUSINESS

the north country’s

folklore

n As Traditional Arts in Upstate New York celebrates 25 years, focus turns to future

the funding was available to actually start a small amount of general operating support. I was able to con Jill into working 10 hours a week.

BREIT: I was a freelance writer at the time, so for me at the time it was a steady 10-hour-a-week paycheck. So I said sure why not, I would at least have that much money.

3

NNYB: At what point did you realize you had an organization that was on the path to accomplish something good for the north country?

CHITTENDEN: I think we all felt that anyway.

The main turning point was, beside the fact that the state Council for the Arts was funding us therefore saying you’re valuable, in 2000 two things happened to us. One was that we were selected for a state Governor’s Arts Award, which was a real distinction. The award was presented to us

by Kitty Carlisle Hart, who had just turned 90, and to everybody’s surprise, Martha Stewart. The other thing that happened that year was, I had started years before working with NCPR the first project I did with them was a series of documentary features on food customs in the north country.

I did this series called “Home Cooking.” Out of that people would say ‘why don’t you do more?’

And people would say I should do a cookbook.

It was the early 1990s that we did the food series and the cookbook we decided to do came out in the year 2000. We submitted it to the Tabasco Community Cookbook Competition just on a whim, just for the fun of it they had these regional awards and national awards. We thought maybe we’d get regional recognition and maybe it’d help sell the book. We sent several copies of the book and hadn’t heard and hadn’t heard and Jill was in the office and she called me in the afternoon and was shrieking in the phone and she kept saying ‘we did it, we did it.’ We had won first place nationally. That’s where we began to then move forward.

NNYB: What is folklore?

BREIT: I’d like to start by saying what it’s not. One

4

of the things people mistake about our work is that it’s old timey and it’s sort of history. History is the context of what we study, but actually we look at everyday life today and we are really interested in studying those informal aspects of everyday life that are going on through time and so we look back to the history to establish sort of the line of continuity. We’re really interested in the kinds of things that are parts of our lives that get passed to us informally that you absorb without even realizing it. Or the things you learn through the various groups you belong to and that ranges from things people make, often very functional items such as boats and quilts, to expressive activity like singing and dancing and that is sometimes ethnic. Our field actually evolved from both the anthropology and the literary school, so we’re sort of a social science and sort of a humanities school.

5

NNYB: What is your service area?

CHITTENDEN: Initially it could have been Northern New York. For some reasons that might play to our advantage initially I chose to recommend to the board to use the word ‘upstate.’ Then of course, what is upstate? We were thinking in terms of what we’d call Northern New York. Not everybody agrees what makes the north country.

There are some people that don’t want to call the Adirondacks part of the north country because the Adirondacks are a simpler place. So the north country for some is just the border counties.

BREIT: We settled on the 14 northern counties.

6

NNYB: How many employees are there now and what’s your operating budget?

BREIT: There are seven employees, but not all full time. We have three full-time employees and the others are part-time. The (volunteer) board fluctuates from nine up to 15. The least we have had in recent years is nine the most we can have is 15.

7

NNYB: How are you funded?

CHITTENDEN: Funding comes from a variety of sources, and that’s changed over the years.

20 questions We’ve gotten much more diversified in our funding.

BREIT: One of the challenges I’ve been handed is to figure out ways to seek stable funding for the operations. When you have a capital campaign it’s a very clear project, they want the building.

But of course what goes with that is the necessity to develop your staff and capacity to create these programs. So knowing that that was coming down the pipe, from the moment we decided to purchase this building in 2008, the implications were more than just to raise money for the building, but also to develop the staff. Varick’s been very occupied with raising funds to pay for the building. My job is to start thinking about developing funds for operating and the staff. We get federal grants, state grants and foundation support.

8

NNYB: In 25 years, you have collected a great archive. What is the status of your archives?

CHITTENDEN: We have a great archival collection, but it’s not organized. That’s our next step is to have a space in the building not only to store it but eventually to have it all sorted so when someone comes in and says ‘I heard you had a recording of my great uncle,’ we’d be able to do that.

BREIT: I think that’s an important thing for people to know about us is that all of these public programs people read about and see start with research. From that research we develop all of these programs. As we get into phase two, there is going to be a reading room and public access to those materials.

9

NNYB: In the 25 years, you’ve discovered some good treasures in your back yard, what are some of the most fascinating?

BREIT: This year we are giving a north country heritage award to a fellow who is a cedar oil maker. Most farmers would have had some cedar growing and distill it. That cedar oil, historically, would have been sold for medicine, even to lubricate for machinery. There aren’t many people doing that any longer. The market has changed a lot and it’s no longer a cash crop like maple syrup.

He is the real deal, he really knows the woods, and he really knows what makes good cedar and how to process it.

CHITTENDEN: Through the years I have found so many people that are fascinating in so many ways.

One of the projects I did early on was with a Vietnam veteran who was creating three dimensional dioramas of his memories of Vietnam. He’s from Gouverneur; ironically my first teaching job was in Gouverneur and he was a student there. I didn’t know him very well then but 20 years later after he was back from the military and going through a difficult transitional time he moved back to the north country. I really spent a lot of time with him and with other veterans, as I was teaching during the Vietnam war. Out of that came a series of traveling exhibits and a small book about him. These are the extraordinary things about ordinary people.

10

NNYB: What have, through the years, been the challenging times?

CHITTENDEN: I think you really sort of measure the simple things and the ordinary circumstances we started with, people like that a lot. People like the fact that we didn’t overstep at first and we didn’t try to be too big at first. We grew when we had the time and staff to do these things. The challenges have been funding, and we’re certainly not out of the woods with that. I think in fact we have a greater challenge now because of the fact

Melanie Kimbler-Lago | NNY BUSINESS

Jill R. Breit, executive director of Canton-based Traditional Arts in Upstate New York, laughs as TAUNY founder Varick A. Chittenden recounts the organization’s early days in the late 1980s. that we’ve made this giant step into a whole new facility, people are going to expect more from us.

BREIT: I think the challenges have changed for us over the years. Varick is the founder. His biggest challenge was name recognition and getting the brand established. As the brand has expanded, the expectations have expanded. My challenge is going to be finding operating support. We recently worked on a strategic plan. Now that we have a beautiful facility in Canton, all the more reason to get out and work regionally.

11

NNYB: When people today say TAUNY in Watertown and Plattsburgh and Massena, what do you hope that brand recognition does for you?

BREIT: My hope is that they will say as people recently did, actually, that TAUNY speaks to the best qualities of life in the north country.

CHITTENDEN: We try in the research writing that we do to be objective about it and be thorough in our research and reflect that in the best way we can. People appreciate having that showcase of the traditions and customs in the arts, the traditional arts.

12

NNYB: In tough economic times, how have you weathered the storm?

BREIT: Part of it is we are very good at maximizing our resources. We think very carefully about where it’s important to spend the money. For example, we put all our design work in house. We have someone on staff and we paid to train her and instead of having to pay an outside graphic designer to develop beautiful things in our galleries, most of our printed materials are designed in house. We do a lot of partnerships and collaborations. We think very carefully about every dollar we spend.

CHITTENDEN: We are nonprofit and we are a big nonprofit on Main Street in Canton and people wonder about the fact that we are exempt from property tax and so forth. We do support local businesses as much as we can possibly can. One example of that is with our campaign, this building and phase one, a high percentage of funds were spent locally. Our awnings are from Massena, our signs are from South Colton and our flooring is from Gouverneur, among other things. North country guys were working here all the time.

The TAUNY file Jill R. Breit Age: 46 Job: Executive director Hometown: Norwood Family: Married, husband, Scott J. Miller.

Education: Bachelor’s degree in modern languages from St. Lawrence University; Master of Arts in folk studies from Western Kentucky University, Bowling Green.

Professional: Executive director, TAUNY, 2010 to present. Various positions, TAUNY, 1993-2010.

LAST BOOK READ: “The Wave” by Susan Casey.

Varick A. Chittenden Age: 70 Job: Founding executive director and TAUNY center project director Hometown: Canton Family: Wife, Judy C. Chittenden.

Education: Bachelor’s degree in English from SLU; Master’s in education from SLU; Master of Arts in American folk culture from SUNY Oneonta’s Cooperstown Graduate Program.

Professional: Professor emeritus, SUNY Canton.

LAST BOOK READ: “A Lesson Before Dying” by Ernest Gaines.

BREIT: This phase cost about $400,000 we haven’t quite calculated the percentage but out of that we spent I would say easily 80 percent was spent locally.

October 2011 | NNY Business

| 41

20 questions

13

NNYB: The nature of your organization, with the programs, events and activities, bring people into Canton. How do you see TAUNY’s effect on Canton?

CHITTENDEN: When we set up and tried to craft a message for our campaign, part of our goal was to bring people to Canton.

BREIT: Being part of downtown Canton was something that our board was very committed to.

CHITTENDEN: We would love to see more retail, more restaurants, more places up and down this street. There are so many small downtowns that have disappeared. This one, with the economy, people have come and gone but we would love to see every place full. We are consciously being a business as well as a not-for-profit.

14

NNYB: You mention that an important ingredient to your success is believing in what you do. Has it ever been a challenge to convince other people that what you do is important and it’ll be worth all of the effort?

BREIT: I would say no, it hasn’t been a challenge.

I think a lot of people who live in the north country love the north country and feel grateful to live in a place like this. They intuitively understand that.

I think sometimes what has been very difficult is differentiating what we do from some of our colleagues that work in slightly different fields. We get confused with historical associations and arts councils. Those have different missions. I think that’s been the challenge in making the message clear. I think sometimes it’s hard to make the case for why the financial support is so important.

We do deal with things that are so much part of our everyday life that sometimes folks don’t understand why it’s important to pay an artist to demonstrate here. Or why it’s important to pay a reasonable price to an artist who makes things.

CHITTENDEN: Or why is it that somebody can get $20 for admission to a concert and we can’t get anywhere near that, because it’s their neighbor that’s performing.

money in the north country. When college families come into town or summer people come here, they find our prices amazingly low.

16

NNYB: Nonprofits in the north country make up about $800 million in our economy each year.

Not all of them survive. In 25 years you seem to get it, what has made it work?

CHITTENDEN: Persistence. Having a vision that you eventually clarify a little more into a mission statement. Having a vision; and it’s not just my vision I think other people obviously adopted it and modified it and so forth. Having something and sticking to it. Saying this year may be not so good, money isn’t quite there, but there’s next year. We had the luxury of being able to do that because we kept it small for a while.

BREIT: I think it’s important to let an organization grow organically. A real mistake organizations make is try to be the big organization. I do think you’re more stable when you grow slowly and take baby steps.

17

NNYB: What’s the next 25 years look like for your organization?

BREIT: Right now we’re at this exciting moment where we still have some more to do to finish this particular building. The next 25 for me is to, in the shorter term really, utilize this new facility in the way we have promised we would. In terms of developing our program plans, our research plans, that will all stem from the spaces we built here because of this facility. I would like TAUNY to be a household word in the entire service area. I’d like to continue to develop programs Varick started but develop programs that respond to changing circumstances here.

18

NNYB: What’s the best advice you’ve ever followed?

CHITTENDEN: Not only value their work but how to get value for their work. One of the things is that more and more in our society, with so much happening outside of us, there is growing appreciation for the handmade object and therefore for the kind of time and money necessary to produce it. Unfortunately there isn’t a lot of discretionary

BREIT: For me, in my personal life and as well as working with TAUNY, be bold enough to step up and put yourself in the game. That is it. I think a lot of people don’t pursue their dreams because they’re afraid to go out there and expose themselves. For me, it’s step up and try and do what you want to do. Most of the time if you’re bold enough to do that, something will come of it. I think a perfect example of Varick being bold is that people always ask how we get this worldclass photographer from New York City to fly up and charge us a discount rate to do all this photography. Varick was bold enough to approach her and people always ask, ‘Why did she say

42 |

15

NNYB: Do you work with the artisan and help the artisans value their work?

NNY Business | October 2011

yes?’ She said because she was charmed by this quiet man who was willing to come over to me and ask.

19

NNYB: The competition for funding is probably as fierce as it has been in years, leading organizations like TAUNY to turn to other places like Northern New York Community Foundation, who have been big supporters of yours. How is that playing into your daily operational challenge, finding the money?

BREIT: We realize there is only so much money here in the north country. A lot of our strategy going forward is to continue to find ways to bring money from the outside in. In the village of Canton, we could rattle off a list of nonprofits that go to people who live here asking for money. We ask them to support us, and they do. But that’s not where the lion’s share of money is going to come from to support an enterprise like this. That’s a matter of doing the research and finding out who is out there. I think our underwriting program is a great opportunity for our businesses. If you underwrite our programs, many of them are on display for up to a year. That’s going to be in front of the public’s eye for almost a year.

CHITTENDEN: There are different ways we have in mind to do that. From outreach to things that are noticeably visible to the summer resident or corporate type that shows him or her that an investment in their summer community is a good thing.

20

NNYB: In the next 25 years, if you could only accomplish one thing, what would it be?

BREIT: I’d continue to develop the professional staff to the point that we are truly out in our communities providing them with the services of making the record of their life, offering them programs and encouraging an agenda of cultural conservation.

Those are three outcomes I see with developing a professional staff.

CHITTENDEN: My one goal is to be alive and be able to continue to do some work at my own pace with my own projects and be involved here when I can. I think one of the things in the future here is in the planning of the archive space, to incorporate into that an audio and listening booth, and videos. We would like to have a permanent booth downstairs where you could bring in somebody and we could work out an arrangement to do the interview and you could go out of here with a CD of the interview and we could keep a copy for the archive.

— Interview by Ken Eysaman. Edited for length.

October 2011 | NNY Business

| 43

E c o n o m i cally s peak i n g

Good ideas also come from NNY

S

ometimes when we read, listen or watch the news, we have a tendency to think that all good ideas seem to come from somewhere else — the Chinese have a new bullet train — someone in California has increased the speed of the latest microchip or Pfizer Research in Groton, Conn., has come up with a new wonder drug.

All exciting improvements but I think that it’s also important to remember that good ideas happen in Northern New York.

Let me share with you one of our most recent and very exciting examples.

By the time this article hits the streets, the new Hilton Garden Inn will have opened in Watertown. Certainly, it will be an important addition to the area’s business community. Not only will it add 136 deluxe rooms to the local hotel market, but also it will offer first class meeting rooms and a ball room with seating for up to 300 people. But lurking below the beautiful exterior are some innovative and very unique products and designs — trendsetting techniques designed and manufactured right here in our area. These proofof-concept innovations will likely change the face of building techniques throughout the country.

This innovative approach was a collaboration between Taylor Concrete Products and the project architect, GYMO Architecture, Engineering & Land Surveying, Watertown.

When planning the four story structure, the developer and GYMO specified concrete masonry construction. They sought the aesthetic beauty, durability and fire safety that only concrete masonry provides but the finished product went well beyond that in both concept and design.

Masonry material chosen was FM2000 concrete block manufactured locally by Taylor Concrete Products in Watertown. Taylor Concrete’s FM2000 product offered higher Don Alexander than standard compressive strength as well as important environmental benefits through the use of recycled raw materials available from within the region.

The product is manufactured subject to a rigid testing program by an independent testing laboratory. Utilizing the higher strength units allows engineers to design structures either using smaller sized units or utilizing reduced reinforcement, thus realizing significant savings in both material and labor during construction. Taylor Concrete has enhanced the FM2000 program further by manufacturing its block using recycled material, while still exceeding the strict strength standards.

But what does that all mean in enhanced bottom-line performance?

By substituting slag cement, reprocessed blast furnace waste, Taylor has been able to reduce the Portland cement normally used in this type of construction by nearly 20 percent. This change reduced the greenhouse emissions related to manufacturing the block by 20 percent.

In addition, this innovative approach contributed to a major reduction in the use of grout and reinforcing steel, which

generated savings of more than $60,000 in material costs alone. As an added bonus, by decreasing the amount of grout to be poured and the number of reinforcing bars to be handled, a 5 percent increase in productivity was achieved by the masons laying the block, which generated additional project savings.

The reduction in the amount of grout and steel reinforcing equated to reducing our carbon emission foot print and providing savings of approximately 47 tons.

The replacement of Portland cement with recycled material during the manufacture of the blocks created an additional carbon emission savings of approximately 31 tons, for a total carbon emission savings of approximately 78 tons. All very good for the environment.

Along with other innovative design improvements, the use of high strength masonry enabled the developer to achieve a structure with important fire safety and environmental features that has become an attractive addition to the community.

The obvious point we are making is that innovation and creative design can be found right here in Northern New York by simply looking at our local companies, many of whom are on the cutting edge of technology. Congratulations to Taylor Concrete and GYMO — perfect examples that good things do happen here. n Donald C. Alexander is chief executive officer of the Jefferson County Industrial Development Agency, the Jefferson County Local Development Corp. and the Jefferson County Job Development Corp. He is a lifelong NNY resident and former broadcaster. Contact him at dcalexander@jcjdc.net. He is a frequent contributor to NNY Business.

Regional Medical Management ...Solutions for Changing Environments

• A/R Management (Billing) Facility & Private Practice • Credentialing • Practice Consultations • EMR Integration Solutions Locally Owned and Operated For more information contact R. Christopher Rondon at:

Tel. (315) 782-4207 • 1 (800) 490-6766 445 Factory Street • Watertown, NY 13601

“2010 Excellence in Small Business Award”

by New York Business Development Corporation and Watertown Savings Bank

44 |

NNY Business | October 2011

NON P R OFI T S T O D AY

Pause to discover what really matters

T

he recent anniversary of the 9/11 attacks on our nation and its people provided us all with a moment to reflect on what happened a decade ago. A recurrent theme appeared throughout the observances. It was not always dominated by the hatred and evil that brought that horrific chain of events.

Rather, there was a striking awareness of the heroism, inspiring acts of bravery and a renewed sense of vigilance and purpose.

In perhaps one of the greatest displays of citizenship, seemingly ordinary people performed acts of extraordinary courage and selflessness. It was proof positive that as human beings, we are a caring, helping people. There are countless examples of individuals from all walks of life going above and beyond any call of duty simply because they saw a fellow human being in need and responded.

Just a day after the Sept. 11 anniversary observances, we witnessed the dramatic footage of 21-year-old motorcyclist Brandon Wright trapped under a burning vehicle. While the image was horrific, what made news was the response of the dozen bystanders who put themselves in harm’s way to help a stranger facing near-certain death. They lifted the twoton BMW just high enough to pull him a safe distance away. If you were looking to renew your faith in humanity, this was it.

This summer, while visiting Charlotte, N.C., I had the opportunity to see the US Airways Flight 1549 Airbus that Capt.

Chesley “Sully” Sullenberger successful-

ly crash landed in January 2009 in what later became known as the “Miracle on the Hudson.” It now sits on display at the Carolinas Aviation Museum as a Rande Richardson tribute to the survivors and rescuers of that fateful day. What struck me most was their survivors’ realization that they had been given a second chance and felt a profound calling to make the best use of that gift. Many asked themselves, “Had I been the kind of citizen that I had the potential to be?” It awakened in them a sense of what really mattered.

In each of these cases, there is a foundational awareness and willingness to accept a responsibility to contribute in various ways to causes greater than oneself. The spirit of voluntary effort for the common good is not a new concept.

However, despite a surplus of doom and gloom over the past few years, the spirit of individuals to improve the quality of human life in our world, country and communities continues to inspire the heart and soul of the nonprofit sector and keep them steadfast on being forces for good.

While the nonprofit sector will have to continue to innovate, collaborate and streamline, as long as we have a society

of human beings with a desire to help other human beings and the communities in which they live, our nonprofit sector will strive to harness that spirit in ways that benefit us all. These examples of people helping people, in most cases people they have never known or will ever know, is a compelling demonstration of the essential role the nonprofit sector plays in ensuring this great tradition is nurtured, stewarded and perpetuated. They are a reality check that helps realign our priorities.

Any of us could be the next bystander called to serve. If you still need convincing, I use words taken from Mr. Sullenberger’s book, “Highest Duty: My Search for What Really Matters,” “Did I make a difference? I recognize that I have been given a role to play, and maybe some good can happen as a result.” This is the basic tenet of our nonprofit sector and those who support it. I believe nonprofits must always remain a fundamental part of our American and community experience and we all have a role to play in keeping it so. Being able to sustain and enrich each other’s lives — that matters.

Any one of us could be the next Brandon Wright or one of the bystanders who gave him a second chance. Why wait for a transformative event to discover what really matters? n Rande S. Richardson is executive director of the Northern New York Community Foundation. He is a lifelong Northern New York resident and former funeral director. Contact him at rande@nnycf.org. His column appears monthly in NNY Business.

Focusing on patient results... let us get results for you!

315.786.8973

316 Sherman Street, Watertown, NY 13601

Roger R. Howard, CPO - Director

DESIGNS FOR YOUR LIFESTYLE w w w. h o w a r d r e h a b c e n t e r. c o m

October 2011 | NNY Business

| 45

C o mmerce c o r n er

So. Jeff chamber a voice for business

T

he South Jefferson Chamber of Commerce has been in existence for more than 30 years. Its mission is to promote business and the quality of life in the South Jeff area and to reinforce our motto: “South Jeff, a great place to spend a day or a lifetime.”

The chamber board, which consists of 11 members, including the executive board made up of myself as president, Connie Orr as vice president, and Marlene Norfolk, secretary. The board of directors represents various businesses and individuals who either work or live in the six town area, defined by Adams, Ellisburg, Henderson, Lorraine, Rodman and Worth. The six town area is very large, geographically, and diverse. The largest industry in our area is agriculture and home to Great Lakes Cheese.

Businesses range from banking institutions and various small businesses the major car dealership Fuccillo Dodge, Ford and Chevrolet.

With such a wide array of businesses, a chamber is an important component to success and partnerships that promote the southernmost portion of Jefferson County.

The chamber offers a wide variety of services to its members, including announcements, ribbon cutting ceremonies, assisting with community events and hosting three business after hours networking events.

In addition, a great web presence for our

business and those we represent has been established.

Annually, the chamber hosts a recognition dinner, celebrating small and large businesses that have contribConnie Elliott uted to the local community and economy in the last calendar year.

In April, Arbor Day is sponsored by the chamber, a community event emphasizing

mas ornament made by local Girl Scout troops. In between all of these events we sponsor a scarecrow and pumpkin contest, host a Christmas parade and assist the Adams Revitalization Committee with the Cheddar Cheese Festival.

The chamber was most recently appointed as liaison to our Adopt-a-Brigade for the village of Adams. We see this as another opportunity to reach out to the military families that are located in our six town area. We look forward to partnering with the village and military representatives to introduce the military families to the great quality of life in Southern Jefferson County.

Several businesses opened in our area this past year, including Dunkin Donuts, Nana Rose and Pearl’s Pastry Shoppe. One a top corporate entity and the others small business ventures started by Adams residents. We were proud to be a part of their ceremonies. For the anniversary of 9-11, we had a yellow ribbon campaign in which we supplied ribbons to our members and supporters to display on this solemn anniversary.

It’s easy to join the chamber. Simply visit our website for an application at www. southjeffchamber.org or call our office at 14 E. Church St. in Adams at 232-4215.

With such a wide array of businesses, a chamber of commerce is an important component to success and partnerships that promote the southernmost portion of Jefferson County in the towns of Adams, Ellisburg, Henderson, Lorraine, Rodman and Worth. the importance of trees, the environment and well-being of our culture. During the Arbor Day celebration, we recognize our Citizen of the Year.

In December we celebrated the 30th Senior Christmas Dinner Program. The chamber partners with various businesses, volunteers, youth groups and the American Legion to prepare a turkey dinner for our seniors in the six town area. The dinners are all prepared and delivered by volunteers. Each dinner includes a Christ-

n CONNIE ELLIOTT is president of the South Jeff Chamber of Commerce executive board.

She is a Northern New York native and licensed real estate agent who works for Elliott Realty.

Contact her at celliott003@twcny.rr.com.

FULL RANGE OF PHYSICAL THERAPY SERVICES SPECIALIZING IN HANDS-ON, ONE-ON-ONE PERSONALIZED CARE EXPANDED TREATMENT HOURS 9 PRIVATE TREATMENT ROOMS • SPINE PROGRAM Cheryl Howard

PT, Cert. MDT, Owner

46 |

316 Sherman St. - Watertown

NNY Business | October 2011

786-0655

A gr i - b u s i n e s s

Dairy farms stimulate our economy

T

his year has been a marginally profitable year for most dairy farms in Jefferson County, especially those growing their own corn. Milk prices have been up as high as $22 per hundred pounds of milk. The cost to produce the same amount of milk, which varies widely from farm to farm, is roughly $18 to $20.

This has left farms with the ability to pay down debt from the dairy catastrophe of 2009 and spend money to comply with expensive environmental regulations or to invest in facilities to improve operations and provide a more comfortable environment for the cows.

An informal survey of eight dairy farms across Jefferson County yielded interesting results. Two major farm equipment dealers were also contacted about sales for the year. The farms ranged in size from 50 cows to more than 1,000 cows and employed between three and 20 people.

The results demonstrate that Jefferson County’s dairy industry pumps a significant amount of money into the economy during a decent year for dairy prices. The eight farms surveyed indicated they had collectively spent $2,343,300, an average of $292,913 each. Expenses ranged from as little as $3,800 to more than $900,000. None of the expenses were for herd expansion.

Farms reported installing practices to comply with ever-changing environmental regulations to installing equipment that improves the comfort of their cows, especially in hot weather. Of the $2.3 million the eight farms spent, nearly $700,000 was spent on environmental projects.

Compliance with Concentrated Animal Feeding Operation regulations has become a difficult and expensive task. Each farm had to build silage leachate collec-

tion systems to keep up with environmental demands.

While the farms are proud to be good environmental stewards, they recognize the investment in these projects Jay Matteson does not help their bottom line. The projects do not yield any better profit for the farms and are often difficult to finance because banks recognize that it doesn’t yield more income. Unfortunately, farmers also say regulations may change again and all the money spent this year might not keep them in compliance next year. The hope among the farms is that state and federal regulators will leave regulations alone for several years so the farms can catch up with new requirements and possibly spend some money used for environmental compliance on projects that will create jobs and bolster the bottom line.

The remaining $1.6 million was spent on a variety of projects that help profitability.

Cows definitely reaped many benefits of the spending. During the heat of the summer season, four dairy farms installed water misting systems for cows. The cows are treated to a fine mist of water, sprayed by automatic sprinkler systems positioned carefully to wet the cow without impacting their food supply or bedding. Such a system helps keep cows cooler and can help keep milk production per cow stable, rather than dropping five to ten pounds per day, which might happen without a misting system. One local plumber, who

had just finished installing a sprinkler system on one of the farms in the survey, had never heard of this practice. The plumber questioned the farm about why they were installing an automatic misting system for cows. He was very surprised to hear of the difference it makes for the cows and its financial impact on the farm. Fans were another big item, although not as expensive. Again, to keep cows cooler and maintain milk production, farms install giant fans throughout the barn. Maintaining good air circulation keeps cows healthier and cooler. The air temperature can be as much as 10 degrees cooler than outside air temperatures when the fans are running.

Sprinkler systems and fans cost the eight farms roughly $100,000 collectively.

A variety of other expenses reported by farms included updates to electrical systems, new equipment, and a few new barn additions. New equipment resulted in approximately $16 million in sales for just two of the four major equipment dealers in Jefferson County. The dealers reported year-to-date sales better than 2010.

While this does not represent all of the 200-plus dairy farms in the county, it’s an indication of what the dairy industry does for the economy. Farms receive payment for milk they sell outside the region.

Money they bring in is pumped into our economy, benefitting many contractors, agri-businesses and jobs. Money changes hands within the county four to five times before it ever leaves our area again. That is the economic engine and job creator that is dairy farming.

n Jay M. Matteson is agricultural coordinator for the Jefferson County Agricultural Development Corp. He is a lifelong Northern New York resident who lives in Lorraine. Contact him at coordinator@comefarmwithus.com. His column appears monthly in NNY Business.

ROBERT R. STURTZ, PRESIDENT

SLACK ISO 9001:2000

CHEMICAL COMPANY INC. Since 1944 Industrial - Municipal - Warehousing & Packaging Distributor

Products: Ice Melters • Dairy Chemicals • Pool Chemicals • Industrial Chemicals • Water Treatment Chemicals • Plating Chemicals • Waste Treatment Chemicals • Paper Chemicals • And so much more...

Equipment: Polymer Feed Systems • Tanks • Pumps • Totes • Melting Pumps • Drums • Test Kits

Serving the Northeastern United States

UL

CARTHAGE, CASTORLAND, and SARATOGA SPRINGS, NY • 1-800-479-0430

October 2011 | NNY Business

| 47

BUSIN E SS T E C H BY T E S

Consider marketing on Facebook

T

here is no time like budget time to re-evaluate your overall marketing strategy and look at no and low cost options you can begin to implement today. Social media can be that option, providing innovative and creative ways to market your business.

Let’s face it, Facebook’s not just for keeping tabs on friends and uploading pictures of your latest adventure. Facebook is a highly effective business tool that you should be using to market your products, land engagements and stay connected to your customers.

According to the latest update on Facebook’s official timeline as of July 2011, they are now reaching more than 800 million active users. How many of them are your current customers? How many of them could be potential customers? Social media has exploded and for most of us Facebook has become part of our daily routine, shouldn’t your business also be a part of that routine?

Your business’s Facebook page can be a superb opportunity to market your business, add value and empower your customers; but keep in mind that Facebook is a community of earned media and you need to give your fans a reason to want to come back. Here are a few ways to successfully use Facebook in marketing your business: n Establish a business account and be sure to fill out your profile completely.

This will earn the trust of your visitors and add credibility to your page. n Share useful articles and links to resources pertinent to your business. Post

your current newsletters and related items.

Provide archival information so people will not only know what you are doing now but what you have accomplished in the past. SharJill Van Hoesen ing research or survey data will add further veracity to your page. n Post professional photos to reinforce

page is more viable to your fan’s friends.

Each fan interaction will show up on the fan’s newsfeed. Their friends will see it; translating into more visits to your page. n Install applications that will aid in integrating feeds from blogs and other social media accounts and tools. Respond to Twitter questions in detailed blog posts linked to your Facebook page.

Post relevant YouTube videos and links to others sites like LinkedIn. Encourage online interaction by soliciting reviews or conducting polls to get further feedback from your fans. n Provide links to your website from your fan page; be diligent in updating both your Facebook page and your business’s website. With current and potential customers logging into Facebook many times a week and for some many times a day, these are not the channels that you want to seem stale and dated. n As your Facebook fan base grows, you’ll likely have customer service issues. Fans will demand technical support. Be sure to redirect them to a phone number, email address or contact link to your support personnel. Remember: Excellent customer service is a must for social media marketing.

Facebook is a valuable business tool with an excellent opportunity for tremendous market penetration; tend to your Facebook presence like you have other marketing options in the past, its potential is foolish to ignore.

With more than 800 million active users, a Facebook page can be a superb opportunity to market your business and add value to empower your customers.

48 |

NNY Business | October 2011

your brand and updates focusing on your business’s activities, include webinars, conferences and other programs where you or someone from your company is present. n Market your business by posting discounts and other deals. Make the deals Facebook exclusive; this can aid in monitoring the effectiveness of your fan page and the audience it is attracting. n Give them a reason to be actively engaged with your Facebook page, invite them to post comments and photos of their experiences with your product or service. As a result, engagement goes up as the page appears very active and your

n Jill Van Hoesen is chief information officer for Johnson Newspapers and a 25-year IT veteran. Contact her at jvanhoesen@wdt.net.

Her column appears monthly in NNY Business.

S M A L L BUSIN E SS SU C C E SS

Zen and the art of business success

Y

ou’re expecting a shipment.

One of your employees called in sick. A longtime customer calls to ask for a rush delivery.

You’re too busy to look at your monthly profit and loss statement from your accountant (or your QuickBooks program). And you’re too busy to look at that cash flow statement from the past 12 months. Right?

Wrong. According to the U.S. Small Business Administration, the No. 2 reason why small businesses fail is insufficient capital. (The No. 1 reason is lack of experience.) If you don’t know how much cash you have, or analyze where you’ve been and where you’re going, at some point you are going to run into trouble.

For example, your supplier calls you and offers you a great deal if you double your usual order. You say, “Sure, let’s go for it.” But perhaps you forgot that you have that big insurance payment coming up next month. Now you’ve got an unexpected expense and an unanticipated bill in the same month.

Or maybe you get a big order. You accept it, rubbing your hands at the thought of all the money you’re going to make.

But wait — ­ do you have enough cash flow to buy the extra materials you’ll need, or maybe to hire the extra employees you’ll need to hire to fulfill that order?

It isn’t possible to run a successful business by just looking at your daily financial picture. Money in the cash register or in your bank account does not mean it’s

money you can spend freely.

Sales tax quarterly filing coming up? What if a piece of essential equipment breaks down?

Do you have a reserve fund for replacements?

What it takes Sarah O’Connell is a little planning. And what I recommend is that at least once or twice

time to ponder and plan, set priorities and then take action (whether it’s doing it yourself or delegating it to a staff member). Focus on the most achievable and effective actions. At the same time, evaluate how you did on your to-do list from your last ‘retreat.’

As the sign on my refrigerator at home says, “If I don’t do it, it won’t get done.” n

n

n

The Small Business Development Center at Jefferson Community College offers a wide range of classes for small business professionals. On Thursday, Oct. 13, from 6 to 8 p.m. the center presents “Insurance Options for Small Business.” Learn the types of insurance, what is required by law and what is deemed necessary. The class is taught by John Gould, a certified business advisor. For more information and to register, call 786-2233. Cost is $40.

It isn’t possible to run a successful small business just by looking at your daily financial picture.

Money in the cash register or in your bank account does not mean it’s money you can spend freely. a year, you take yourself off to a quiet place away from the office or the shop and meditate on your business’s financial situation. Take a good honest look at how your business is doing — and don’t confuse being busy with being successful. What changes can you consider to make your cash situation optimal? Do you need to set up a replacement account and start saving? Can you restructure your loan and put the money you’ll save in a growth account? Do you need to reduce your payroll? Or maybe increase it, giving you time to do marketing to bring in more customers?

Whatever it is, you need to take the

n

n

n

Don't forget the Greater WatertownNorth Country Chamber of Commerce annual Business Networking Expo at the Dulles State Office Building from 1 to 7 p.m. on Wednesday, Oct. 19. A chamber Business After Hours sponsored by Samaritan Medical Center is from 5 to 7 p.m. n Sarah O’Connell is a certified business advisor with the New York State Small Business Development Center at Jefferson Community College. She is a former small business owner and lifelong Northern New York resident.

Contact her at soconnell@sunyjefferson.edu.

Her column appears monthly in NNY Business.

October 2011 | NNY Business

| 49

Adams Center

oswego.edu/about/centers/obcr/connections or Jeff Grimshaw, 312-3492.

COMMUNITY / BUSINESS EVENTS CALENDAR

Saturday, Oct. 15

50 |

n Annual Scarecrow Contest, 10 a.m. to 2 p.m., Green Thyme, 14056 Route 11.

Sponsored by South Jefferson Chamber of Commerce. Contest open to individuals, businesses, organizations and clubs. Bring scarecrows for public viewing and judging.

Scarecrow entries must be in good taste and family oriented. Also competition for biggest pumpkin, with awards. Entry forms: www. southjeffchamber.org or at the chamber office, 14 E. Church St., Adams.

Canton Monday, Oct. 31

n Tenth Annual North Country Symposium, 8:30 a.m., Eben Holden Hall, St. Lawrence University. Free admission. Open to the public. Contact: Ben Dixon, 229-5664 or bdixon@stlawu.edu.

Fort Drum Friday, Oct. 14

n Women’s Day 2011 “It’s All About You!” 8:30 a.m. to 3:30 p.m., the Commons at Fort Drum. Featuring Nancy Swenson, Cape Vincent Family Health, Cartherine Moore, Cornell Cooperative Extension, Debi Pettit, CITEC Manufacturing and Technology Solutions, Jessica Page, Page Fitness, and Rebecca Mabry, AmeriCU Credit Union.

Cost, includes breakfast, lunch buffet and afternoon snack: $35 per person. Information: 755-2500 or sandy@nnyrhca.org. Registration brochure: www.nnyrhca.org.

Potsdam Sundays, Oct. 9 – Nov. 6

n My Small Business 101, 1 to 3 p.m., Clarkson University. Sponsored by Reh Center for Entrepreneurship, taught by Marc Compeau, director. Free. Register: Erin Draper, 2683995 or edraper@clarkson.edu. Space is limited, registration offered on a first-come, first-served basis.

Tuesday, Oct. 11

n 20th Annual Local Government Conference, 8 a.m. to 3:30 p.m., Kellas Hall, SUNY Potsdam. Cost: $45; same-day registration, $60. Keynote speaker: Dierdre Scozzafava, state deputy secretary of state for local government. Workshops for assessors, budget and finance, community development, municipal clerks, code enforcement, board members, planning and zoning and public works.

Registration form, information: http://www. potsdam.edu/community/conferences/localgovt/index.cfm. Contact: Nancy Hess, 2672167 or hessnl@potsdam.edu.

Thursday, Oct. 27

n Entrepreneur Series: Marketing Your Small Business through the Internet, 10 a.m. to noon, Potsdam Public Library. Learn about resources available to create your own website and how to use eBay and Paypal to promote your business and commerce. From 1 to 3 p.m., attendees will be able to work one-on-one with the instructor to address specific concerns and ideas. Free. Reservations or information, 265-7230.

Sackets Harbor

Lowville

Sunday, Oct. 9

Tuesday, Oct. 11

n Breast Cancer Awareness Dinner, 5 to 9 p.m., Lowville Elks Lodge. Sponsored by Lewis County General Hospital. Featuring comedian Diana Jordon. Cost: $30, includes dinner and shows. Tickets: 376-5246.

n Harborfest, noon, Sackets Harbor Brew Pub. “Sample Sackets” with local foods, music, children’s games and refreshments.

Contact: Cheryl Payne, 646-7081.

Thursday, Oct. 20

n “Unchained Sackets Harbor,” 10 a.m., throughout the village. Sponsored by Sackets Harbor Chamber of Commerce. Shopping event for local businesses in Sackets for both retail stores and restaurants. Contact: Cheryl Payne, 646-7081.

n Business After Hours, 5 to 7 p.m., Ridgeview Inn, 7491 State Route 12. Sponsored

by Lewis County Chamber of Commerce.

Prize drawings, cash bar, food and music.

Please bring canned good for a donation to Lowville Food Pantry. Admission: $4 for members and non-members. Register: 376-2213.

Oswego

SYRACUSE

Thursday, Oct. 20

Tuesday, Nov. 1

n Sixth Annual “Connections” Women’s Symposium, 8 a.m. to 4 p.m., the American Foundry, near SUNY Oswego. Sponsored by SUNY Oswego’s Office of Business and Community Relations and Women’s Network for Entrepreneurial Training. Featured speakers: Gwen Webber-McLeod, CEO of Gwen Inc., Jill Beck, co-manager of Purple Teeth Cellars, Jennifer Tom, founder of Positively Pink Packages, Joan Hebert, president of Hebert Performance Training, and Janelle Fields, president of JFields Marketing. Tickets, register: www.

NNY Business | October 2011

Saturday, Nov. 19

n Economic Champions Luncheon, noon to 1:30 p.m., OnCenter, 800 S. State St. Sponsored by Centerstate Corporation for Economic Opportunity. Celebration of success within the business community. To nominate a business for recognition, visit www. centerstateceo.com. Cost: Member, $55; non-member, $65; member table, $550.

Register: 470-1800.

Watertown Monday, Oct. 10

n 8th Annual Business of Women Networking

Conference, 8:30 a.m. to 2 p.m., Jules Center, Jefferson Community College. Created

by Sarah O’Connell, Watertown SBDC, and Jennifer Huttemann-Kall, Community Bank, to address professional networking needs of all women. Keynote speaker: Joleene DesRosiers.

Cost: $40. Event and registration information: www.facebook.com/businessofwomen.

Thursday, Oct. 13

n Insurance Options for Small Business, 6 to 8 p.m., Small Business Development Center at Jefferson Community College. Learn the types of insurance, what is required by law or contract and what is deemed necessary. Taught by John Gould. Cost: $40. Register: 786-2233.

Monday, Oct. 17

n Financial Aspects of Publishing, 12:20 to 1:15 p.m., Sturtz Theater. Informative lecture by author Bruce Coville about the financial aspects of getting published, followed by a book signing. Information: 786-2344.

Wednesday, Oct. 19

n Business Networking Expo, 2 to 7 p.m., Dulles State Office Building. Sponsored by the Greater Watertown-North Country Chamber of Commerce. Complimentary coffee from Village Office Supply until 4 p.m., Jefferson Express workshops, social media lounge hosted by the Events Company. Vendor information: $300; non-members, $500; additional booths, $150. Information: www. watertownny.com.

Wednesday, Oct. 19

n Business After Hours at the Business Expo, 5 to 7 p.m., Dulles State Office Building.

Must register by noon Tuesday, Oct. 18. Register: www.watertownny.com or 788-4400.

Cost: $8; non-members, $12.

Saturday, Oct. 22, and Sunday Oct. 23

n Third Annual Boo at the Zoo, 10 a.m. to 4 p.m., New York State Zoo at Thompson Park. Halloween event for children ages 12 and younger. Arts, crafts, refreshments, a trick or treat trail with healthy snacks and non-scary characters.

Tuesday, Nov. 1

n “What Business Should I Start?” 6 to 9 p.m., Jefferson Community College. Sponsored by Small Business Development Center at JCC.Learn about small business opportunities to start in our area. Cost: $40. Register: 786-2438

Saturday, Nov. 5

n Second Annual Hospice Charity Auction and Gala, 6 to 10 p.m., Hilton Garden Inn. Benefits Hospice of Jefferson County. Honorary Co-Chairs: Joe and Lisa Weber and Eric and Andrea Delagarza. www.jeffersonhospice.org. Contact: Lynn Dobbins, 788-7323.

 GOT A BUSINESS EVENT or calendar item? Email editor Ken Eysaman at keysaman@wdt.net. Submission deadline is the 10th of each month for the following month’s issue. Visit us on Facebook at www.face book.com/NNYBusiness for updates to our business events calendar.

 Alexandria Bay

7 Market St., Alexandria Bay, NY 13607; 482-9531, www.visitalexbay.org

 Boonville

122 Main St., P.O. Box 163, Boonville, NY 13309; 942-6823, www.boonvillechamber.com

 CaNTON

60 Main St., P.O. Box 369, Canton, NY 13617; 386-8255, www.cantonnychamber.org

 Cape Vincent

649-3404, www.chaumontchamber.com

393-3620, www.ogdensburgny.com

 Clayton

 Old Forge

 Greater WatertownNorth Country

 Potsdam

517 Riverside Drive, Clayton, NY 13624; 686-3771, www.1000islands-clayton.com

1241 Coffeen St., Watertown, NY 13601; 788-4400, www.watertownny.com

 Gouverneur

 Henderson Harbor

 Sackets Harbor

P.O. Box 468, Henderson Harbor, NY 13651; 938-5568, www.hendersonharborny.com

 Lewis County

 Carthage Area

 Massena

50 Main St., Massena, NY 13662; 7693525, www.massenachamber.com

 Centerstate CEO

 Malone

 Chaumont-Three Mile Bay

 Ogdensburg

P.O. Box 24, Three Mile Bay, NY 13693;

BIZ Web DIRECTORY CITEC Manufacturing & Technology Solutions www.citec.org

Clarkson University Center for Entrepreneurship www.helpmysmallbusinesstoday.com www.facebook.com/CUEntrepCtr www.twitter.com/CUEntrepCtr

Development Authority of the North Country www.danc.org

Lewis County Industrial Development Agency

 Pulaski

3044 Route 13, P.O. Box 34, Pulaski, NY 13142; 298-2213, www.pulaskinychamber.com

7576 S. State St., Lowville, NY 13367; 376-2213, www.lewiscountychamber.org

572 S. Salina St., Syracuse, NY 13202; 470-1800, www.centerstateceo.com

1 Market St., Potsdam, NY 13676; 274-9000, www.potsdamchamber.com

214 E. Main St., Gouverneur, NY 13642; 287-0331, www.gouverneurchamber.net

175 N. James St., P.O. Box 482, Cape Vincent, NY 13618; 654-2481, www.capevincent.org 120 S. Mechanic St., Carthage, NY 13619; 493-3590, www.carthageny.com

3140 Route 28, P.O. Box 68, Old Forge, NY 13420; 369-6983, www.oldforgeny.com

497 East Main St., Malone, NY 12953; 1(518) 483-3760, www.visitmalone.com 1 Bridge Plaza, Ogdensburg, NY 13669;

304 W. Main St., P.O. Box 17, Sackets Harbor, NY 13685; 646-1700, www. sacketsharborchamberofcommerce.com

 South Jefferson

14 E. Church St., Adams, NY 13605; 232-4215, www.southjeffchamber.org

 St. Lawrence

101 Main St., First Floor, Canton, NY 13617; 386-4000, www.northcountryguide.com

 Tri-Town

907 Route 11 C, P.O. Box 297, Brasher Falls, NY 13613; 389-4800, www.tritownchamberofcommerce.com

Jefferson County Job Development Corp.

St. Lawrence River Valley Redevelopment Agency

Procurement Technical Assistance Center

U.S. Small Business Administration

www.jcjdc.net

www.northcountryptac.com

Small Business Development Center at SUNY jefferson

www.slrvra.com

www.sba.gov www.facebook.com/SBAAtlantic www.twitter.com/SBAAtlantic

www.watertown.nyssbdc.org www.facebook.com/WatertownSBDC www.twitter.com/nys_sbdc

Watertown Local Development Corp.

St. Lawrence County IDA / Local Development Corp.

Watertown SCORE

www.slcida.com

www.watertownldc.com

chambeR / WEB directory

NNY CHAMBERS OF COMMERCE

www.scorewatertownny.org

www.lcida.org

788-6840

839 State Street, Watertown

“Since 1954” www.cheneytire.com FOREIGN AND DOMESTIC REPAIRS 24hr TRUCK AND FARM TIRE SERVICE WHOLESALE TIRE DISTRIBUTION THROUGHOUT NNY 90 Days SMALL ENGINE SALES & SERVICE Same as GRAVELY • SIMPLICITY • SNAPPER Cash.

October 2011 | NNY Business

| 51

BUSIN E SS S C E N E South Jeff Chamber of Commerce Business After Hours at the Manor House

KEN EYSAMAN PHOTOS | NNY BUSINESS

KEN EYSAMAN PHOTOS | NNY BUSINESS

Top, from left, Jennifer C. Higgins and husband Brendan J., MacIlvennie & Brown Insurance, Adams. Above, from left, Jessica A. Towles and Janelle M. Young, MacIlvennie & Brown Insurance, Adams. The Manor House in Pierrepont Manor hosted the South Jeff Chamber of Commerce Business After Hours on Sept. 15. Creative Imaging, Elliott Realty, HSBC and MacIlvennie & Brown Insurance sponsored the event.

Top, from left, Chris L. Andiorio, Elliott Realty, and wife LeAnn M., Alice Andrew Salon, Watertown. Above, from left, Kathy S. Naklick, owner, Manor House and Creative Imaging, Pierrepont Manor, Kris Biazzo, Jefferson-Lewis BOCES, wife, Paula A., owner, Nana Rose Unique Gifts and Home Décor, Adams.

Bella’s Clayton - 315-686-2341

Serving Breakfast & Lunch Daily 8am to 4pm

Fine Dining On The River Thursday-Monday 5pm to 8pm Web: bellasonlinenow.com

52 |

NNY Business | October 2011

Email: mringerhardy@yahoo.com

BUSIN E SS S C E N E South Jeff Chamber BAH at Manor House

JCIDA 40th Anniversary Luncheon

KEN EYSAMAN PHOTOS | NNY BUSINESS KEN EYSAMAN PHOTOS | NNY BUSINESS

Top, from left, Ed Higgins, owner, MacIlvennie & Brown Insurance, Adams, Bill Elliott, Elliott Realty, and wife, Debbie. Above, from left, Mary C. Stone, Adams Town Council, and husband, David, Adams.

Top, from left, Harry Mineas, Florelle Tissue Corp., North York, Ontario, and Collene Dare Alexander, executive director Family Counseling Services of Northern New York. Above, from left, James W. Wright, executive director, Development Authority of the North Country, and Brian T. McMahon, executive director of the New York State Economic Development Council. The Jefferson County Industrial Development Agency celebrated 40 years of service to the Jefferson County business community at Watertown’s new Hilton Garden Inn on Sept. 20.

OPEN NOW-OCTOBER

Spend The Day on the Farm!

n VISIT NNY BUSINESS ON FACEBOOK at www. facebook.com/ nnybusiness to view more than 300 additional Business Scene photos from events across the north country since December.

Visit and learn about 1000 animals!

Tour a modern dairy on the Moo Town Trolley!

CORN MAZE NOW OPEN!

PUMPKINS FOR A PURPOSE!

all pumpkin proceeds will be donated to the Garrett W. Loomis Fund!

Open Daily 10:00am • Sackets Harbor • 583-5737

www.OldMcDonaldHasAFarm.com

October 2011 | NNY Business

| 53

BUSIN E SS S C E N E GWNC Chamber of Commerce Athena Award Dinner at Ryan’s Lookout

KEN EYSAMAN PHOTOS | NNY BUSINESS

KEN EYSAMAN PHOTOS | NNY BUSINESS

Top, from left, Rita M. Whitmore, Samaritan Medical Center, Watertown, and Tamara M. Nicolle, Fort Drum. Above, from left, Pamela J. Quesnell, Christine M. Cisco, Crystal J. Cobb and Paula C. Cadwell, all of HSBC Bank. Ryan’s Lookout, Henderson Harbor, hosted the annual Greater Watertown-North Country Chamber of Commerce Fall Membership Dinner and 2011 Athena Award presentation on Sept. 15.

Top, from left, Lynn M. Pietroski, president and CEO, Greater Watertown-North Country Chamber of Commerce, and Karen Y. Richmond, executive director of the Children’s Home of Jefferson County. Above, from left, Jocelyn D. Mejias, Children’s Miracle Network local director, Cathy M. Pircsuk, WNYF and WWNY-TV7 vice president and general manager, and Cindy F. Intschert, Jefferson County district attorney.

s Cucina Cavallario ’ 133 N. Massey St., Watertown • 788-9744 Join us this Christmas Season For Your Lunch & Dinner Parties We will customize your party in our exclusive, fully decorated private dining room.

Reserve Now!

Still accepting reservations for Mayor’s Ball Dining

54 |

NNY Business | October 2011

BUSIN E SS S C E N E GWNC Chamber of Commerce Athena Award Dinner at Ryan’s Lookout

KEN EYSAMAN PHOTOS | NNY BUSINESS

KEN EYSAMAN PHOTOS | NNY BUSINESS

Top, from left, 2011 Athena Award recipient Lisa A. Weber, CEO, Timeless Frames, Decor & Expressions, and husband, Joe, COO, Timeless Frames, Decor & Expressions. Above, from left, Andrea M. Parisi, Kim A. Hill, Angela M. Siragusa and Kate Dalpra, all of Timeless Frames, Decor & Expressions.

Top, from left, Leslie M. Sherlock, Michele M. Erickson, husband, Mark J., Sabrina O. Bushey, Vicki M. Beach and Yvonne M. Youngs, all of Timeless Frames, Decor & Expressions. Above, from left, Louise Psarras-Bly, Les Savons de Loulou, Carthage, Sandra A. Johnson, An Eclectic Boutique, Carthage, and Teri Ellis, Carthage Savings and Loan.

October 2011 | NNY Business

| 55

BUSIN E SS S C E N E GWNC Chamber of Commerce Business After Hours at Jefferson Historical Society

KEN EYSAMAN PHOTOS | NNY BUSINESS

KEN EYSAMAN PHOTOS | NNY BUSINESS

Top, from left, Brandy Lucas and William Plante, GYMO Architecture, Engineering & Land Surveying, Watertown. Above, from left, Karen M. Clark, director, USO Fort Drum, and Sheila BarneyPullus, Station WBVS. The Jefferson County Historical Society Museum hosted the Greater Watertown-North Country Chamber of Commerce Business After Hours on Sept. 22 sponsored by the Watertown Daily Times, which also celebrated its 150th anniversary during the event.

Top, from left, Cindy L. Callahan and husband, Mike R., president, Creg Systems Corp., Watertown, and Jennifer Huttemann-Kall, vice president, commercial banking officer, Community Bank. Above, from left, Nancy A. Ritz, Emily G. Schell, Barbara J. Robinson, and Janet M. Zando, North Country Children’s Clinic.

2nd Generation family-owned and operated business.

In business for over 36 years where customer service is our priority.

MONDAY-FRIDAY 9AM-6PM SATURDAY 9AM-5PM

• Living Room • Dining Room • Bedroom • Mattresses • Accessories

6 Month Layaway, Delivery and Financing Available, Visa, Mastercard, Discover

22822 US Route 11 • Watertown, NY 13601 • 315-788-1152 • www.truesdellsfurniture.com 56 |

NNY Business | October 2011

BUSIN E SS S C E N E GWNC Chamber of Commerce Business After Hours at Jefferson Historical Society

KEN EYSAMAN PHOTOS | NNY BUSINESS

KEN EYSAMAN PHOTOS | NNY BUSINESS

Top, from left, Boo Wells, the Farm House Kitchen, Sackets Harbor, and Leslie D. Renzi. Above, from left, Julie Brennan, husband, Thomas, Spring Drive Digital & Print Graphics, Depauville, and Mandee Widrick, founder and CEO, ChargedUp Media, Adams.

MA YOR’S BALL

Top, from left, Katie Caputo, Jefferson Rehabilitation Center, Watertown, and Andrea Bates, River Hospital and River Community Clinic, Alexandria Bay. Above, from left, Melinda M. Gault, executive director, Community Action Planning Council, Watertown, and Tammy S. Kitto, also of CAPC.

A benefit for the Jefferson Community College Foundation and Transitional Living Services of Northern New York.

Saturday, November 12 - 8 p.m.-1 a.m. at JCC Featuring music by Atlas & Fred and the EDs For more information: (315) 786-2291 or www.sunyjefferson.edu/mayorsball 50TH BIRTHDA Y BASH Jefferson Community College

October 2011 | NNY Business

| 57

D ININ G G UI D E Brownville Diner 114 W. Main St., Brownville (315) 786-8554

Fung Hing Chinese 225 State St., Watertown (315) 785-9689

Joey’s at the Thousand Island Club 21952 Club Road, Alexandria Bay (315) 482-9999

Café Mira 14 Main St., Adams (315) 232-4470

Gary’s Restaurant 5424 Shady Ave., Lowville (315) 376-6612

Johnny D’s 1 Public Square, Watertown (315) 782-6108

Cam’s Pizzeria 25 Public Square, Watertown (315) 779-8900

G&F Italian Pizza and Restaurant 2972 E. Main St., Parish (315) 625-7177

Johnny D’s Bistro 108 108 Court St., Watertown (315) 755-2333

Cavallario’s Cucina 133 N. Massey St., Watertown (315) 788-9744

Gold Star Deli 343 Arsenal St., Watertown (315) 782-6155

Karen & Jasper’s Bar & Bistro 1322 Washington St. Plaza, Watertown (315) 788-4110

Cherry Tree Inn 8541 State Route 3, Henderson (315) 938-7281

Goodfellos 202 W. Main St., Sackets Harbor (315) 646-3463

China City 1125 Arsenal St. Suite 2, Watertown (315) 788-8289

Gram’s Diner 13 Main St., Adams (315) 232-4881

Korean Grill 525 W. Main St., Watertown (315) 681-4226

Church Street Diner 107 Church St., Carthage (315) 493-0997

Great Wall Chinese 300 Arsenal St., Watertown (315) 788-7668

Lake Ontario Playhouse 103 W. Main St., Sackets Harbor (315) 646-2305

Coleman’s Corner 849 Lawrence St., Watertown (315) 782-6888

Harby’s Hots Outer Washington Street, Watertown (315) 788-2250

Leanna’s at the Manor Store Route 11, Pierrepont Manor (315) 465-4400

Crossroads Diner 22474 U.S. Route 11, Watertown (315) 782-9591

Herrings Inn 35802 State Route 3, Carthage (315) 493-9829

Limerick Hotel 16331 State Route 12E, Limerick (315) 639-6804

Crystal Restaurant 87 Public Square, Watertown (315) 782-9938

Highland Meadows Country Club 24201 State Route 342, Watertown (315) 785-0108

Bernardo’s Pizzeria 702 Coffeen St., Watertown (315) 782-9500

Daily Buffet (Chinese) 1283 Arsenal St. Stop 8, Watertown (315) 786-8598

Hops Spot 214.5 W. Main St., Sackets Harbor (315) 646-BEER (2337)

B J’s Grill 610 Mill St., Watertown (315) 782-8126

Dano’s Pizzeria and Restaurant 24411 State Route 971V, Felts Mills (315) 773-3266

Home Deli Pizza & Subs 305 W. Main St., Watertown (315) 782-6340

Black River Valley Club 131 Washington St., Watertown (315) 788-2300

Erin’s Isle Restaurant 928 State Route 11C, Brasher Falls (315) 389-4100

Hot Diggity Dogs Salmon Run Mall, Watertown (315) 788-4844

Blue Heron 12050 Route 12E, Chaumont (315) 649-2240

Fairground Inn 852 Coffeen St., Watertown (315) 782-7335

India Palace 1196 Arsenal St., Watertown (315) 788-8457

Boathouse 214 W. Main St., Sackets Harbor (315) 646-2092

Fiesta Mexicana 566 State St., Watertown (315) 779-7577

Ives Hill Restaurant 435 Flower Ave. W., Watertown (315) 775-4837

Brookside Diner 1873 State St., Watertown (315) 782-9824

Fireside at Partridge Berry Inn 26561 State Route 3, Watertown (315) 782-8401

Jean’s Beans 259 Eastern Blvd., Watertown (315) 788-7460

n A directory of independent coffee houses, bars and restaurants.

Full-service restaurants 1025 Ruyi Japanese Steak House 1025 Arsenal St., Watertown (315) 405-4501 1844 House “An American Bistro” 6885 U.S. Route 11, Potsdam (315) 268-1844 2000 Chinese Restaurant 22070 U.S. Route 11, Watertown (315) 788-2000 Arbor Restaurant 10700 U.S. Route 11, Adams (315) 232-4842 A & J’s Diner 455 Court St., Watertown (315) 777-4811 Andy’s Caribbean Cuisine 302 Court St., Watertown (315) 777-8658 Apollo Restaurant 1283 Arsenal St., Watertown (315) 788-3569 Art’s Jug 820 Huntington St., Watertown (315) 782-9764 Bella’s Bistro 602 Riverside Drive, Clayton (315) 686-2341

King Star Food Oriental 22265 U.S. Route 11, Watertown (315) 786-0246

Lloyd’s of Lowville 7405 S. State St., Lowville (315) 376-7037 Lucia’s Italian Restaurant 11613 U.S. Route 11, Adams (315) 232-2223 Maggie’s on the River 500 Newell St., Watertown (315) 405-4239 Mariano’s Pizza 981 Waterman Drive, Watertown (315) 788-8088 McCarthy’s Restaurant 5821 U.S. Route 11, Canton (315) 386-2564 Midway Ice Cream 891 Coffeen St., Watertown (315) 405-4996 Mo’s Place 345 Factory St., Watertown (315) 782-5503 Morgia’s Pasta 22560 Fisher Road, Watertown (315) 788-3509 Mr. Sub Sandwich Shop Public Square & Mill St., Watertown (315) 782-1760

Save 50% or More at Local Restaurants and Stores!

Available DAILY! Get DISCOUNTED, LOCAL, RELIABLE deals!

Sign up to receive weekly emails about NNY Deals!

58 |

NNY Business | October 2011

NuPier 13212 State Route 3, Sackets Harbor (315) 646-3312 Original Italian Pizza 222 N. Massey St., Watertown (315) 786-0000 Papa Tino’s Pizzeria 716 Mill St., Watertown (315) 782-7272 Pete’s Restaurant 111 Breen Ave., Watertown (315) 782-6640

D ININ G G UI D E Pizza Shack 12699 State Route 3, Sackets Harbor (315) 646-2267 Rainbow Shores Restaurant 186 Rainbow Shores Road, Pulaski (315) 298-5110 Rajit 262 Arsenal St., Watertown (315) 782-5513

Read the reviews

 Log on to www.watertowndaily times.com to read restaurant reviews

by Watertown Daily Times restaurant critic Walter Siebel.

Get on the list

Ramada Inn 21000 State Route 3, Watertown (315) 788-0700

 Call NNY Business advertising specialist Clarissa Collins at (315) 661-2305 or email ccollins@wdt.net to have your restaurant or bar listed in our monthly dining guide today.

Riccardo’s Market & Deli 710 Holcomb St., Watertown (315) 782-7810

Shuler’s Steak & Seafood 802 Mill St., Watertown (315) 782-1429

Riverhouse 4818 Salina St., Pulaski (315)509-4281

Soluri’s Pizza 526 Factory St., Watertown (315) 782-2888

Roberts Family Pizzeria 839 State St., Watertown (315) 786-2006

Stonefence Resort 7191 State Route 37, Ogdensburg (315) 393-1545

Roma Restaurant 19 Bridge St., Carthage (315) 493-0616

Stone Jug Pizzeria 104 Bartlett Road, Sackets Harbor (315) 646-1008

Romalato’s Gourmet Deli 450 Gaffney Drive, Watertown (315) 681-6653

Suk Hui Hi’s Korean 1301 State St., Watertown (315) 785-9740

Ryan’s Lookout 9290 State Route 3, Henderson (315) 938-5151

Super Wok Chinese Restaurant 20991 State Route 3, Watertown (315) 788-5389

Sackets Harbor Brew Pub 212 W. Main St., Sackets Harbor (315) 646-2739

Teriyaki Experience 21852 Towne Center Drive, Watertown (315) 785-9254

Sandy’s Luncheonette 5 Public Square, Watertown (315) 782-2935

Thailand Thai Restaurant 1857 State St., Watertown (315) 788-6688

Savory Café 1511 Washington St., Watertown (315) 785-6464

The Place 1612 Ford St., Ogdensburg 315-393-3080

Savory Downtown 300 Washington St., Watertown (315) 782-8000

Tico’s Mex Mex Grill 65 Public Square, Watertown (315) 836-4778

Sboro’s Restaurant 836 Coffeen St., Watertown (315) 788-1728

Tilted Kilt 1050 Arsenal St., Watertown (315) 782-5458

Shorty’s Place 1280 Coffeen St., Watertown (315) 782-7878

Tin Pan Galley 110 W. Main St., Sackets Harbor (315) 646-3812

United China Restaurant 144 Eastern Blvd., Watertown (315) 782-4432

Clueless 545 Arsenal St., Watertown (315) 782-9006 Crazy Legs Saloon 536 Arsenal St., Watertown (315) 777-8333

Violi’s Restaurant 209 Center St., Massena (315) 764-0329

Edge of the River Pub 519 W. Main St., Watertown (315) 788-0695

Village Inn 8208 Main St., Harrisville (315) 543-9382

Fat Boys 743 Huntington St., Watertown (315) 779-0087

VV’s Mexican Kitchen Noble Street, Evans Mills (315) 629-4652

Fort Pearl Inc. 557 Pearl St., Watertown (315) 786-3333

Walsh’s Pub & Grill 101 E. Main St., Brownville (315) 782-6065

Hitchin’ Post Tavern 404 Court St., Watertown (315) 782-9656

Watertown Golf Club Grill and Bar 1 Thompson Park, Watertown (315) 782-5606

Hometown Pizzeria 4 W. Church St., Adams (315) 232-3000

Willowbrook Golf Club 25075 State Route 37, Watertown (315) 782-8192

Joe’s Tavern 548 Coffeen St., Watertown (315) 782-9709

Wing Wagon 71 Public Square, Watertown (315) 836-3205

Kicker’s Lounge 498 Factory St., Watertown (315) 785-9392

Coffee Houses

Mick’s Place 204 Factory St., Watertown (315) 786-1992

Brew Ha Ha 468 Coffeen St., Watertown (315) 788-1175

Paddock Club 5 Paddock Arcade, Watertown (315) 786-6633

Chrissy Beanz Bakery 105 W. Main St., Sackets Harbor (315) 646-2330

Pappy’s Bowlmor Lanes 227 E. Orvis St., Massena (315) 769-9877

Coffee Shop Carbone Plaza, Watertown (315) 782-0450

Pewter Mug 1120 Gill St., Watertown (315) 782-0200

Danny’s Coffee 21181 Salmon Run Mall, Watertown (315) 782-7057

Seth’s Pub 558 State St., Watertown (315) 681-6645

Paddock Coffee House 4 Paddock Arcade, Watertown (315) 836-1509

Bars / drinking establishments

Shootie’s Bar 504 Pearl St., Watertown (315) 782-9724

Artie’s Tavern 329 High St., Watertown (315) 782-9616

Time Warp Tavern 302 State St., Watertown (315) 782-9784

October 2011 | NNY Business

| 59

BUSIN E SS H IS T O R Y

JEFFERSON COUNTY HISTORICAL SOCIETY

A color postcard, ca. 1914, of Watertown’s Public Square showing Moore & Smith’s where F.W. Woolworth got his start — left hand side of the photograph, the far corner shop underneath the American Hotel.

A five and dime story

n Watertown was birthplace of F.W. Woolworth’s retail concept, not first store or years, Watertown has been lauded as “The Birthplace of the Five and Dime,” a reference to F.W. Woolworth and his chain of retail stores. After some research, it seems that Watertown was, and it wasn’t.

Frank Winfield Woolworth was born in 1852 on a small potato farm in Rodman.

Eventually his family moved to Great Bend, settling on a 103-acre farm. Despite his agricultural upbringing (or perhaps because of it) young Woolworth had no interest in the agrarian life; the boy had aspirations to become a merchant and businessman. At age 21, after completing two terms at the Watertown School of Commerce, Woolworth took an apprenticeship at Moore & Smith’s Dry Goods store, located on the corner of what is now Public Square and Arsenal Street in downtown Watertown. Woolworth agreed to work for free for three months while learning the business. If his work was

pleasing to the proprietor, William Moore, would hire him on at $3.50 per week.

In the beginning, his tasks were menial: stocking shelves, washing windows, cleaning spittoons, delivering packages and occasionally serving as a relief clerk at the sales counter. While being a sales clerk did not turn out to be his calling, he excelled at creating window dressings and working in the stock room. Woolworth quickly worked his way up from apprentice to valued employee, earning a respectable $10 per week.

Like modern day stores, merchandise that was not selling well at Smith & Moore’s was marked down; however, these sale items remained behind the sales counter, intermingled with regularly priced merchandise, out of reach of customers.

During the 19th and early 20th centuries it was common practice in stores for merchandise to be kept behind the counter.

Sales clerks were employed to pull specific items for interested customers.

Woolworth suggested grouping all of the sale items together on a table on the customer’s side of the sales counter. Ini-

60 |

By Lenka Walldroff

F

Jefferson County Historical Society

NNY Business | October 2011

tially skeptical of the idea, Moore finally agreed, and in the summer of 1879 assigned Woolworth to the table with a little sign advertising “Any Article 5 Cents.”

The table was a sensation, selling everything on it within the day. Woolworth had the idea to expand upon the 5 cent table and open an entire store dedicated to selling quality items for a nickel. The idea of a five and dime store was born.

William Moore was willing to back young Woolworth’s idea. Woolworth borrowed $315 (approximately $7,000 in today’s money) from his employer to buy merchandise for his first store, which he opened in Utica, (not Watertown) on Feb. 22, 1879. The Utica store was prosperous for a short time, allowing Woolworth to pay back his seed loan to Moore. When business at the Utica store began to slow down, Woolworth was convinced that it was due to his location — a seldom traveled side street. After hearing glowing descriptions of a friend’s business in Lancaster, Pa., Woolworth relocated south.

His Lancaster store was an unparalleled success, so much so that he began

facing supply problems. Still lacking the purchasing power to buy 5-cent items in bulk, he introduced a new price ceiling of 10 cents, making his 5-cent store a five and dime.

As Woolworth expanded his business, he vowed to never again go into debt. From that point on, he began looking for entrepreneurs who would invest their own capital in opening new stores, becoming Woolworth’s partner in those particular shops – an early form of franchising. Franchising helped the Woolworth business expand by leaps and bounds with new stores opening at a frenzied pace. By 1886, only seven years after opening his first store in Utica, Woolworth had stores in New Jersey, Pennsylvania and New York — including Watertown. Even Woolworth’s former employer, William Moore, partnered with Mr. Woolworth in 1885 to transform Smith & Moore’s Dry Goods store into a five and dime.

The Woolworth Company continued to grow, even after Mr. Woolworth’s death in April 1919 at age 67. Stores were opening not only across the country, but across the world with Woolworth shops in England and in Europe. Even during economic downturns his business did well as his inexpensive merchandise appeared at an even greater advantage. In 1929, an ominous year for many businesses with the stock market crash and the ensuing Great Depression, Woolworth’s business celebrated its 50th anniversary and kept on going.

The slow decline of the company began after the end of World War II. As men returned home from the War and the baby boom began, urbanites began moving to the suburbs. This population flux supported the growth of suburban malls but decimated downtown businesses. By 1996, the Woolworth stores, once renowned for their excellent customer service, quality products and clean sales floors, were quite the opposite. In addition, competing retail chains offered a wider range of goods for less money. The five and dime was, by now, a misnomer. Since the early 1930s, most of the products sold at Woolworth’s were priced at 20 cents or more.

After 117 years in business, 1997 marked the passing of an American retail tradition when the Woolworth Corp. finally announced it would close its 400 remaining five and dime stores. n Lenka P. Walldroff is curator of collections for the Jefferson County Historical Museum. She is a former museum specialist and conservator at the National Gallery of Art in Washington, D.C.

October 2011 | NNY Business

| 61

W H AT ’ S H A P P E NIN G H E R E ?

Five Guys Burgers and Fries Location: City Center Plaza, Arsenal Street, Watertown.

SIZE: 2,500 square feet, with an additional 2,500 squarefoot space for future restaurant or retail location.

DEVELOPER: Patrick M. Donegan, Vision Development Inc., Alexandria Bay. general contrActor: Unique Development Companies, Syracuse.

ENGINEER: Dunn & Sgromo Engineers, Syracuse.

ESTIMATED COMPLETION: Late 2011 LOCAL JOBS: Several dozen construction jobs and about two dozen full- and part-time restaurant jobs.

ONLINE: www.FiveGuys.com — Compiled by Kyle R. Hayes

AMANDA MORRISON | NNY BUSINESS

Construction is under way on the new Five Guys Burgers and Fries in Watertown’s City Center Plaza. The 2,500-squarefoot restaurant is expected to open by the end of the year and bring up to two dozen full- and part-time jobs to the city.

The building also includes a second 2,500-square-foot space for a future restaurant or retail location.

respect, resilience, recovery for youth Chemical Dependency Program for Youth This mission of Rose Hill is to work with youth whose lives have become unmanageable because of a dependency on alcohol and/or drugs.

Can/Am Youth Services, Inc., which does business as Rose Hill, was established by a group of local citizens in 1988. Rose Hill is a small, modern residential tratment facility located in rural, Northern New York. Our thirty-bed facility allows for the intensive staff ratio of 4:1.

Rose Hill has a unique therapeutic structure developed specifically for youth. Chemical dependency and adolescents is the business of Rose Hill. This singular purpose gives us the flexibility to respond to what adolescents are saying, “I will test every limit and I hope beyond hope, that someone will stand their ground, even while I curse them...I am speaking as loud as I can.”

At Rose Hill, we try to listen and teach adolescents resiliency, respect and recovery.

(315) 764-9700 www.rosehillhab.org 62 |

NNY Business | October 2011

N E X T M ON T H

I

n our November issue, we take a look at NNY firms that make unique gifts for the holiday season in Northern New York.

Also coming next month: n Northwestern mutual’s Watertown Managing Director Brian Wilcox has big plans to grow his staff. By 2020, Mr. Wilcox hopes to more than double his firm’s work force across the north country. We talk with him about his ambitious vision. n 40 years in the making In 1971, Lynn E. Kraft started a janitorial service that has grown into Kraft Cleaning Service, a family firm that is one of the largest independent residential and commercial cleaning businesses in Jefferson County. n PLUS: NNY Snapshot, 20 Questions Economically Speaking, Commerce Corner, Nonprofits Today, Business Tech Bytes, Small Business Success, Real Estate, AgriBusiness, Business History, Business Scene and more. n FOLLOW US ON Twitter for daily updates at @NNYBusinessMag and visit us on Facebook at www.facebook.com/nnybusiness.

subscribe to the region’s no. 1 local business magazine!

Fantastic savings!

NNY Business Features Can’tMiss Local Content Every Month n Award-Winning Reporting & Photography by NNY Staff n Learn What Makes Business Work in Northern New York

n Columns about NNY Agriculture, Nonprofits, Real Estate, Small Business Success, Chamber of Commerce, Business Tech and Economic Development

n Cover Stories About People and Issues Driving NNY Business

n Business Scene — Photos of Business People Networking in NNY

n People on the Move

n NNY Dining Guide

n Economic Snapshot & Transactions n NNY Business History

n Monthly Business Events Calendar & Chamber Directory

n 20 Questions with NNY Business, Civic and Community Leaders

n Building & Construction Updates Each Month

Brought to you by the publishers of the

Northern New York’s Premier Business Monthly Because Main Street is closer than Wall Street.

BusIness

www.nnybusiness.net

260 Washington St. Watertown, NY 13601

YES!

Sign m e up for a su bscrip ti on to NNY Busine s s magaz ine!

Watertown Daily Times or affiliate newspaper subscribers: q 2 years, 24 issues, $25 (65% off cover price!) q 1 year, 12 issues, $15 (55 % off cover price!)

Non-newspaper subscribers: q 2 years, 24 issues, $45 (35% off cover price!)

Name

Bes deal!t

q 1 year, 12 issues, $25 (25% off cover price!)

Bes deal!t

Payment:

Mailing address

(Mail to NNY Business, ATTN: Circulation, 260 Washington St., Watertown, NY 13601)

City State / Province ZIP

q Enclosed q Bill me later

Credit Card Orders Call (800) 724-1012

Country

Email address Would you like to receive occasional email alerts about NNY Business features and updates?

q Yes

q No thanks

October 2011 | NNY Business

| 63

BusIness

www.nnybusiness.net

260 Washington St. Watertown, NY 13601

ADDRESS SERVICE REQUESTED

PRSRT STD U.S. POSTAGE PAID

Watertown, N.Y. 13601

Permit No. 184