As an organisation, Noise Solution has always been pretty ‘digitally native’. Our entire infrastructure is built digitally and we are truly paper-less. Back in early 2020, we had no idea just how important this level of digital literacy would prove to be. When the news of the pandemic hit in mid-March 2020, our team spent a day or two reeling from the news and trying to come to terms with what it meant for us, our families and those around us. From there, we all jumped on a Zoom call and worked together to come up with a solution which not only meant we could keep the organisation going but also continue to meet the need which was inevitably going to increase as the pandemic worsened. Within four days, our team had pulled together a 100% digital offer which took advantage of our existing digital infrastructure and leveraged online calling and browser-based music-making software. It was rough and ready, but it worked and we began delivering online sessions. Over the subsequent twelve months, we have spent a signi cant amount of time and effort developing and honing our offer, including a complete overhaul of our digital platform and building in intelligent automation to deliver the right information to the right people at the right time in the right way. I am incredibly proud of our team and the product we have produced and, more importantly, the impacts we are generating through our work. Noise Solution changes lives, and I have the pleasure of actually seeing that every day.
Damien Ribbans, Operations Director
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© Noise Solution CIC
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Foreword from our Operations Director
