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=IFDK?<;<8E 8 ?<8CK?P I<C8K@FEJ?@G1 <;L:8K@FE# @E;LJKIP 8E; :FDDLE@KP )N TODAY°S SLUGGISH ECONOMY AND CHALLENGING JOB MARKET HEALTHCARE REMAINS ONE OF THE FEW BRIGHT SPOTS )T CONTINUES TO BE A GROWING INDUSTRY AND A LEADING EMPLOYER IN THE "OSTON AREA 0ROJECTIONS FOR THE INDUSTRY INCLUDE ABOVE AVERAGE JOB GROWTH INTO THE NEXT DECADE DRIVEN IN PART

BY THE NEEDS OF AN AGING POPULATION WITH AN INCREASED HUMAN LIFE CYCLE 4HE #OLLEGE OF 0ROFESSIONAL 3TUDIES IS IMMERSED IN THIS OPPORTU NITY NOT ONLY OFFERING A WIDE RANGE OF CERTI¹CATE AND DEGREE PROGRAMS BUT POSITIONING THE SCHOOL AS A RESOURCE FOR INDUSTRY AND THE COMMUNITY WHEN IT COMES TO HEALTHCARE ISSUES AND NEEDS ?\Xck_ :Xi\\ij C\Xie`e^ GXike\ij_`g /NE EXAMPLE IS OUR ­(EALTH #AREERS ,EARNING 0ARTNERSHIP ® AIMED AT BRIDGING THE GAP BETWEEN THE NUMBER OF QUALI¹ED HEALTHCARE PROFESSIONALS AND JOB VACANCIES IN THE ALLIED HEALTH ¹ELDS )N PARTNERSHIP WITH #AMBRIDGE (EALTH !LLIANCE #(!

THE #OLLEGE OF 0ROFESSIONAL 3TUDIES RECENTLY RECEIVED A GRANT FROM THE 7ORKFORCE #OMPETITIVENESS 4RUST &UND ADMINISTERED BY #OMMONWEALTH #ORPORATION ON BEHALF OF THE -ASSACHUSETTS %XECUTIVE /F¹CE OF ,ABOR AND 7ORKFORCE $EVELOPMENT TO FUND TRAINING EDUCATION AND CREDENTIALING PROGRAMS FOR NURSES AND HEALTHCARE EMPLOYEES #OMMENTING ON THE PARTNERSHIP #(! #HIEF %XECUTIVE /F¹CER AND .ORTHEASTERN ALUMNUS $ENNIS +EEFE SAID ­7E ARE DELIGHTED TO PARTNER ON THIS GRANT WITH .ORTHEASTERN 5NIVERSITY°S #OLLEGE OF 0ROFESSIONAL 3TUDIES A RECOGNIZED LEADER IN PROFESSIONAL EDUCATION 4HIS PROJECT WILL HELP #AMBRIDGE (EALTH !LLIANCE OFFER BETTER PATIENT CARE AND DELIVERY TO THE COMMUNITY WE SERVE AND PROVIDE CAREER PATHWAYS FOR OUR EMPLOYEES TO GAIN INDUSTRY RECOGNIZED CREDENTIALS AND SKILLS ®

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&UNDED OVER THREE YEARS THE (EALTH #AREERS ,EARNING 0ARTNERSHIP WILL OFFER A BACHELOR°S DEGREE PROGRAM FOR REGISTERED NURSES 2. TO "3.

AND PRE REQUISITE COURSES AND A COLLEGE READINESS CERTI¹CATE PROGRAM FOR HEALTHCARE EMPLOYEES 4HE 2. TO "3. PROGRAM ENABLES 2.S WHO CURRENTLY HOLD A DIPLOMA OR AN ASSOCIATE DEGREE TO ATTAIN A BACHELOR°S DEGREE IN NURSING 4HIS PROGRAM OF STUDY INCLUDES A STRONG COMMUNITY FOCUS WITH EMPHASIS ON THE PREVENTION OF ILLNESS AND PROMOTION OF HEALTH 8clde` DXb`e^ X ;`]]\i\eZ\ `e k_\ 8cc`\[ ?\Xck_ Gif]\jj`fej 4HIS ISSUE OF %NCOREE OFFERS A GLIMPSE OF THE BREADTH OF OPPORTUNITIES AVAILABLE IN THE HEALTHCARE ¹ELD 7E°LL INTRODUCE YOU TO ALUMNI WHOSE EXPERIENCES COVER A WIDE RANGE OF INDUSTRY SEGMENTS

INCLUDING IMPLANTABLE DRUG DELIVERY SYSTEMS NEUROLOGICAL DEVICES

RESPIRATORY THERAPY DAY SERVICES FOR MEDICALLY FRAGILE CHILDREN

PHARMACEUTICAL SERVICES FOR INMATES THE 5 3 0UBLIC (EALTH 3ERVICE 2EGULATORY !FFAIRS HOSPITAL NURSING AND EMERGENCY AND DISASTER MEDICINE )°M SURE YOU WILL ENJOY THEIR STORIES &OR THOSE OF YOU WHO MAY EVEN BE INSPIRED TO CONSIDER A CAREER CHANGE INTO OR WITHIN HEALTHCARE THE #OLLEGE OF 0ROFESSIONAL 3TUDIES AND YOUR FELLOW ALUMNI CAN BE VALUABLE RESOURCES AS YOU BEGIN INVESTIGATING YOUR OPTIONS

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THE INNOVATIVE AWARD WINNING HEALTH SYSTEM THAT PROVIDES HIGH QUALITY CARE IN #AMBRIDGE 3OMERVILLE AND "OSTONยฐS METRO NORTH COMMUNITIES #(! INCLUDES THREE HOSPITAL CAMPUSES A NETWORK OF PRIMARY CARE AND SPECIALTY PRACTICES THE #AMBRIDGE 0UBLIC (EALTH $EPARTMENT

AND THE .ETWORK (EALTH 0LAN 7ITH THIS UNIQUE MODEL #(! IS ABLE TO OFFER THE ยนNEST HEALTH SERVICES A DIVERSE WORKING ENVIRON MENT AND A PREMIER TRAINING EXPERIENCE FOR THOSE INTERESTED IN COMMUNITY BASED MEDICINE .O DOUBT +EEFEยฐS EDUCATIONAL EXPERIENCE AT THE #OLLEGE OF 0ROFESSIONAL 3TUDIES INยบUENCED THE ESTABLISHMENT OF THE ยญ(EALTH #AREERS ,EARNING 0ARTNERSHIPยฎ BETWEEN THE #OLLEGE AND #(!

4HROUGH THE PARTNERSHIP HEALTHCARE EMPLOYEES CAN ADVANCE THEIR CAREERS THROUGH A BACHELORยฐS DEGREE PROGRAM FOR REGISTERED NURSES 2. TO "3.

AND PRE REQUISITE COURSES AND A COLLEGE READINESS CERTIยนCATE PROGRAM )N AN INTERVIEW WITH %NCORE IN +EEFE COMMENTED ON THE IMPORTANCE OF EDUCATION AND TRAINING FOR CAREER ADVANCEMENT ยญ) KNEW ) HAD TO WORK HARD IN THREE AREAS IF ) WAS GOING TO BE SUCCESS FUL ADVANCING MY CAREER ยฎ HE SAYS ยญ)T WAS CERTAINLY IMPORTANT TO BE COMPETENT AND EFFECTIVE ON THE JOB !ND ) WANTED TO GET INVOLVED WITH VARIOUS PROFESSIONAL ORGANIZATIONS "UT BEYOND THAT IT WAS IMPORTANT TO MAKE SURE MY EDUCATION KEPT PACE !ND WHEN YOU STEP UP INTO SENIOR POSITIONS THE MASTERยฐS IS KIND OF A CRITICAL DEGREE ยฎ

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+EEFE HAS WORKED IN ACADEMIC TEACHING FACILITIES AND COMMUNITY HOSPITALS FOR OVER YEARS WITH EXPERIENCE AS BOTH #HIEF /PERATING /FยนCER AND #HIEF &INANCIAL /FยนCER (E HAS SERVED AS THE #HIEF %XECUTIVE /FยนCER OF #(! AND THE #OMMISSIONER OF 0UBLIC (EALTH FOR THE #ITY OF #AMBRIDGE -ASSACHUSETTS SINCE &ROM TO +EEFE WORKED AS AN !SSOCIATE !DMINISTRATOR OF 0ROFESSIONAL 3ERVICES AT #(!

RETURNING AS #HIEF /PERATING /FยนCER IN &EBRUARY $URING HIS MOST RECENT TENURE AS #// HE WAS A KEY LEADER MANAGING THE DAY TO DAY OPERATIONS OF WHAT WAS THEN A MILLION SYSTEM 5NDER +EEFEยฐS LEADERSHIP #(! HAS GROWN TO OVER A BILLION SYSTEM +EEFE IS A MEMBER OF THE (EALTH#ARE &INANCIAL -ANAGEMENT !SSOCIATION THE !MERICAN #OLLEGE OF (EALTHCARE %XECUTIVES SERVES ON THE EXECUTIVE COMMITTEE OF THE .ATIONAL !SSOCIATION OF 0UBLIC (OSPITALS AND (EALTH 3YSTEMS ON THE BOARD OF THE .ATIONAL 0UBLIC (EALTH AND (OSPITAL )NSTITUTE .0(() AND IS AN OFยนCER OF THE -ASSACHUSETTS (OSPITAL !SSOCIATION -(! (E IS A HIGHEST HONORS GRADUATE OF .ORTHEASTERN 5NIVERSITY WHERE HE RECEIVED THE $EANยฐS #ITATION !WARD AS THE TOP STUDENT IN THE (EALTH 3CIENCES 0ROGRAM +EEFE ALSO EARNED A MASTERยฐS DEGREE IN BUSINESS ADMINISTRATION

WITH A FOCUS IN HEALTHCARE ADMINISTRATION FROM .ORTHEASTERN 5NIVERSITY AND RECENTLY WAS HONORED AS THE #OLLEGEยฐS !LUMNUS OF THE 9EAR

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TURNING THE CUSTOMER’S NEEDS INTO INNOVATIVE

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8 =fle[Xk`fe f] D\Z_Xe`ZXc ;\j`^e "ORN AND RAISED IN "RAINTREE -! #ARLOZZI ATTENDED THE "LUE (ILLS 2EGIONAL 6OCATIONAL 4ECHNICAL 3CHOOL !N AF¹NITY FOR WORKING WITH HIS HANDS LED HIM TO FOCUS ON MACHINE DESIGN IN HIGH SCHOOL !FTER GRADUATION #ARLOZZI WAS ACCEPTED AT .ORTHEASTERN°S #OLLEGE OF %NGINEERING

­) SAW MARKETING AS BEING MORE STRATEGIC IN NATURE AND IT ALLOWED ME TO SPEND MORE TIME WITH CUSTOMERS AND IDENTIFY HOW WE COULD TAKE THE BUSINESS TO THE NEXT LEVEL ® HE SAYS )NFUSAID°S KEY PRODUCTS INCLUDED AN IMPLANTABLE DRUG DELIVERY SYSTEM OFTEN USED TO TARGET CHEMOTHERAPY DRUGS DIRECTLY TO TUMOR SITES AND A VASCULAR ACCESS PORT¬STILL WIDELY USED TODAY¬TO ALLOW DOCTORS TO ADMINISTER CHEMOTHERAPY TO PATIENTS WITH COLLAPSED VEINS

­) COULDN°T AFFORD TO ATTEND COLLEGE AT THE TIME ® #ARLOZZI SAYS ­) CAME "Y THE TIME HE LEFT IN #ARLOZZI AND THE TEAM HAD GROWN THE FROM A TYPICAL WORKING FAMILY AND WAS THE ¹RST TO GO TO COLLEGE AND COMPANY AND ESTABLISHED )NFUSAID AS THE LEADER IN THE DELIVERY OF EARN BOTH UNDERGRADUATE AND GRADUATE DEGREES ® IMPROVED DRUG THERAPIES FOR CANCER PATIENTS )NSTEAD #ARLOZZI PURSUED HIS ENGINEERING DEGREE PART TIME IN THE EVENINGS AT .ORTHEASTERN°S ,INCOLN #OLLEGE (E ALSO BEGAN WORKING 8 J_`]k `e :c`e`ZXc Xe[ 9lj`e\jj =fZlj AT "OSTON 'EAR 7ORKS WHICH MADE GEARS AND POWER TRANSMISSION #ARLOZZI°S NEXT MOVE WAS TO !CUFEX -ICROSURGICAL A START UP SYSTEMS FOR COMMERCIAL APPLICATIONS MEDICAL DEVICE MANUFACTURER THAT HAD RECENTLY BEEN ACQUIRED BY !MERICAN #YANAMID (E JOINED THE MANAGEMENT TEAM TO BUILD A 4HE COMBINATION OF FULL TIME WORK AND STUDY WHILE TOUGH ON THE LEADING ORTHOPEDIC DEVICE COMPANY THAT WAS FOCUSED ON MINIMALLY SCHEDULE WORKED WELL FOR #ARLOZZI INVASIVE PRODUCTS FOR SPORTS INJURIES REQUIRING ARTHROSCOPIC ­) DID THE UNCONVENTIONAL OUT OF NECESSITY ® HE SAYS ­"UT ) REAPED A INTERVENTION #ARLOZZI°S GOAL WAS TO BUILD AN INFRASTRUCTURE TO GREAT BENE¹T¬) WAS ABLE TO APPLY WHAT ) LEARNED ON A DAILY BASIS ® SUPPORT LONG TERM GROWTH =`e[`e^ k_\ I`^_k GXk_ )N #ARLOZZI JOINED )NFUSAID A MEDICAL DEVICE START UP WHERE HE HELPED DEVELOP IMPLANTABLE DEVICES THAT DELIVERED CHEMOTHERAPY DRUGS TO PATIENTS AND IMPROVED THE QUALITY OF THEIR LIVES (E WAS IN CHARGE OF PRODUCT DESIGN AND MANUFACTURING WHICH REQUIRED SIGNI¹CANT ON SITE VISITS WITH THE TARGET MARKET OF PHYSICIANS AND SURGEONS (E CREDITS THE TIME SPENT WITH CUSTOMERS FOR HONING HIS LISTENING AND OBSERVATION SKILLS CRITICAL TO UNDERSTANDING PROBLEMS AND DEVELOPING SUCCESSFUL SOLUTIONS ­) SPENT PART OF MY TIME WITH DOCTORS AND SURGEONS AND GOT THE OPPORTUNITY TO GO INTO THE OPERATING ROOM WHILE THEY WERE DOING SURGERY )T WAS A GREAT EXPERIENCE TO WATCH THEM OPERATE AND LISTEN TO THEM EXPLAIN WHAT THEY WERE DOING AND WHY THEY WERE DOING IT ® HE SAYS ­!FTER ) SAW THE ¹RST SURGERY ) KNEW THAT ) WANTED TO WORK IN THE MEDICAL DEVICE AREA AND DIDN°T WANT TO DO ANYTHING ELSE ® 5NDERSTANDING THE NEEDS OF THE SURGEON AND THE CHALLENGES OF CURRENT TECHNIQUES AND PRODUCTS IS ABSOLUTELY NECESSARY IN ORDER TO CREATE NEW MEDICAL DEVICES AND TREATMENTS THAT CAN IMPROVE BOTH THE PATIENT°S CLINICAL OUTCOME AND QUALITY OF LIFE 7HILE AT )NFUSAID #ARLOZZI ¹NISHED HIS BACHELOR°S DEGREE AND EARNED AN EXECUTIVE -"! AT .ORTHEASTERN !ROUND THE SAME TIME

HE SWITCHED FROM RUNNING THE ENGINEERING AND MANUFACTURING SIDE OF THE BUSINESS TO SALES AND MARKETING

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#ARLOZZI KEPT UP HIS SCHEDULE OF FREQUENT DETAILED CUSTOMER INTERACTIONS IN ORDER TO DEVELOP PIONEERING MINIMALLY INVASIVE SURGICAL TECHNIQUES FOR 3PORTS -EDICINE

¡JKP ARANU >QOEJAOO KLLKNPQJEPU EO GJKSJ QL BNKJP ?NA=PEREPU =J@ =J KLAJ IEJ@ DAHL UKQ B=HH EJPK PDA KJAO PD=P =NA JKP OK K>REKQO ¢ ­7E WERE A SMALL COMPANY BUT AS PART OF A &ORTUNE COMPANY WE HAD THE BENE¹TS OF THE LARGER COMPANY°S RESOURCES WHEN WE NEEDED THEM 4HIS COMBINATION ALLOWED US TO CREATE BREAKTHROUGH SURGICAL DEVICES BY RESPONDING QUICKLY TO THE NEEDS OF THE SURGEON ® HE SAYS )N LINE WITH THE GENERALLY FAST PRODUCT DEVELOPMENT CYCLE IN THE MEDICAL DEVICE INDUSTRY !CUFEX LAUNCHED ON AVERAGE « PRODUCTS PER YEAR 4HIS REQUIRED BALANCING THE LONG TERM VIEW FOR PRODUCT DEVELOPMENT WITH THE UNDERSTANDING THAT CUSTOMERS CAN BE MORE COMFORTABLE WITH PROCEDURES WITH WHICH THEY ARE ALREADY FAMILIAR ­3URGEONS TEND TO BE CONSERVATIVE ® HE SAYS ­"Y INTRODUCING THEM TO NEW PRODUCTS THROUGH SMALLER EVOLUTIONARY IMPROVEMENTS YOU COULD TRANSITION SURGEONS TO WHERE YOU THINK THE PRODUCT WOULD BE IN ¹VE YEARS ® -AINTAINING A CULTURE THAT RESPECTS RISK TAKING AND INNOVATION IS ANOTHER KEY INGREDIENT TO SUCCESSFUL PRODUCT DEVELOPMENT ­9OU DON°T WANT TO BE TOO HARSH ON SOMEONE WHO TRIED SOMETHING THAT DIDN°T WORK¬YOU WANT THEM TO FEEL EMPOWERED TO BE ABLE TO MAKE DECISIONS AND TRY DIFFERENT APPROACHES EVEN THOUGH YOU THINK THERE MIGHT BE A BETTER APPROACH ® #ARLOZZI SAYS

,

#ONTINUALLY LISTENING AND LEARNING FROM THE SURGEONS ALLOWED !CUFEX TO TRANSITION THE TREATMENT OF SPORTS INJURIES FROM INVASIVE SURGICAL PROCEDURES TO MANY OF THE MORE MINIMALLY INVASIVE PROCEDURES IN USE TODAY 4HIS NEW APPROACH TO ORTHOPEDIC SURGERY ALLOWED THE SURGEON TO IMPROVE CLINICAL OUTCOMES AND HELP THE PATIENT RETURN TO NORMAL ACTIVITIES IN WEEKS RATHER THAN MONTHS AND SOMETIMES YEARS !CUFEX°S ENTREPRENEURIAL APPROACH FOSTERED INNOVATION AND CREATED NEW BUSINESS OPPORTUNITIES #ARLOZZI WHO WAS ALWAYS LOOKING AT HOW THE COMPANY COULD IMPROVE PATIENT CARE CREATED A NEW DIVISION FOR !CUFEX FOCUSED ON MINIMALLY INVASIVE SPINE SURGERY $URING #ARLOZZI°S TENURE WITH !CUFEX THE COMPANY GREW FROM MILLION TO OVER MILLION IN REVENUES !CUFEX WENT FROM RELATIVE OBSCURITY IN THE INDUSTRY TO A LEADER IN ARTHROSCOPIC SURGERY AND A PIONEER IN MINIMALLY INVASIVE SPINE SURGERY :fek`elXccp C\Xie`e^ #ARLOZZI JOINED 3YNTHES IN A LEADER IN TRAUMA AND RECONSTRUC TIVE SURGERY PRODUCTS /RIGINALLY HE HAD INTERVIEWED FOR A POSITION WITH AN ORTHOPEDIC FOCUS BUT THE #%/ HIRED HIM TO RUN MARKETING AND PRODUCT DEVELOPMENT FOR THE COMPANY°S MAXILLOFACIAL BUSINESS ­(E SPECI¹CALLY WANTED SOMEONE WITHOUT MAXILLOFACIAL EXPERIENCE ® #ARLOZZI SAYS ­!T THE TIME ) THOUGHT THIS WAS UNUSUAL BUT AFTER A FEW YEARS ) REALIZED IT WAS PRETTY SMART ) TOOK AWAY A LOT FROM THAT EXPERIENCE AND REALIZED THAT WHEN YOU WORK A NUMBER OF YEARS IN AN INDUSTRY YOU START BELIEVING THAT YOU KNOW ALL THE ISSUES 9OU LISTEN TO PEOPLE BUT YOU PROBABLY DON°T LISTEN TO PEOPLE AS MUCH AS YOU SHOULD ®

4O ACCOMPLISH THE TASK #ARLOZZI SPENT MOST OF HIS TIME ON THE ROAD

OBSERVING THE COMPANY°S PRODUCT DEVELOPMENT AND MANUFACTURING FACILITY IN &INLAND AND TRAVELING ALL OVER THE 5 3 TO SPEAK WITH CUSTOMERS "IONX PARTNERED WITH LEADING SURGEONS IN THE SPORTS MEDICINE ¹ELD TO HELP FORMULATE A STRATEGY TO DIFFERENTIATE "IONX FROM THE COMPETITION /NCE THE COMPANY REPOSITIONED ITSELF IN THE MARKET AND BEGAN TO INTRODUCE A BROAD RANGE OF PRODUCTS THAT WERE DEVELOPED WITH THE KEY OPINION LEADERS THE COMPANY BEGAN TO SEE STRONG SALES GROWTH 9l`c[`e^ X ;`m\ij\ 9lj`e\jj #ARLOZZI LEFT "IONX AFTER ¹VE YEARS AND WAS RECRUITED TO BE THE #// OF )NTEGRA ,IFE3CIENCES !T THE TIME )NTEGRA°S FOCUS WAS ON NEUROSURGICAL PRODUCTS FOR TRAUMA AND TUMOR RESECTION 4O SPREAD THE RISK AND OPTIMIZE GROWTH POTENTIAL FOR THE BUSINESS THE EXECUTIVE TEAM EMBARKED ON BUILDING THREE DISTINCT BUSINESS UNITS NEUROSURGICAL HANDHELD SURGICAL DEVICES AND EXTREMITIES FOOT ANKLE HAND WRIST SURGERY 4HIS INCLUDED ACQUIRING BUSINESSES AND CAREFULLY ANALYZING THE MARKET PLACE TO IDENTIFY GROWTH OPPORTUNITIES OUTSIDE THE SCOPE OF THE LARGER MEDICAL DEVICE ¹RMS ­7E HAVE A NICE BALANCE¬WE°RE LESS VULNERABLE TO ANY ONE COMPETI TIVE ISSUE ® #ARLOZZI SAYS NOTING THAT IN THE 5 3 THE COMPANY HAS MARKET LEADERSHIP POSITIONS IN NEUROSURGERY SURGICAL HANDHELD INSTRUMENTS AND EXTREMITIES RECONSTRUCTION A BUSINESS LAUNCHED IN #RITICAL TO MAINTAINING INNOVATION AND GROWTH IN EACH OF THE DISTINCT BUSINESSES IS A CORPORATE CULTURE THAT EMPHASIZES LISTENING

3YNTHES MANUFACTURED PRODUCTS FOR FACIAL DEFORMITY RECONSTRUCTION ­0EOPLE CAN BECOME ENTRENCHED IN A CULTURE THAT PROHIBITS INNOVATION WITH A PARTICULAR FOCUS ON PEDIATRIC DEFORMITY /NCE AGAIN

AND FREE THINKING AND THEY GET VERY CONSERVATIVE OR COMPLACENT ® #ARLOZZI°S CONTINUAL PRESENCE IN THE ¹ELD GAVE HIM THE CHANCE TO HE SAYS ­!T )NTEGRA WE°RE ALWAYS TRYING TO ENCOURAGE AN OPEN UNDERSTAND THE IMPACT OF HIS COMPANY°S PRODUCTS CULTURE WHERE OUR PEOPLE CAN TALK TO ANYONE IN THE COMPANY NO MATTER WHAT THEIR LEVEL 7E ALSO ENCOURAGE OUR PEOPLE TO SPEND TIME ­) MET SOME OF THE PATIENTS AND FAMILIES POST SURGERY )T WAS VERY WITH OUR CUSTOMERS TO UNDERSTAND THE BUSINESS WE ARE IN AND REWARDING WHEN THEY WOULD TELL YOU HOW MUCH BETTER THEIR CHILD CONSTANTLY CHALLENGE THE STATUS QUO ® WAS POST SURGERY 4HERE WAS NO BETTER COMPENSATION FOR THE HARD WORK AND LONG HOURS YOU PUT INTO YOUR JOB ® 4HE OPENNESS OF THE CULTURE AND THE ABILITY OF THE BUSINESS UNITS TO OPERATE WITH INDEPENDENCE HAS FOSTERED DEDICATION AMONG EMPLOYEES TO BE INNOVATIVE AND FOCUS ON THE QUALITY OF THEIR WORK 8 KfkXccp ;`]]\i\ek :_Xcc\e^\ )N #ARLOZZI WAS RECRUITED AS THE #%/ OF "IONX )MPLANTS

HIS ¹RST TURN AT THE HELM OF A PUBLICLY TRADED COMPANY "IONX WAS A BIOMATERIALS COMPANY WITH PRODUCTS FOR SPORTS MEDICINE AND TRAUMA AND¬AT THE TIME OF #ARLOZZI°S ARRIVAL¬A SERIOUS CASH ºOW PROBLEM

¡PK >A OQ??AOOBQH EJ PDA IA@E?=H @ARE?A EJ@QOPNU EP EO IKNA EILKNP=JP PK D=RA =J ARKHQPEKJ=NU LNK?AOO PD=J PK D=RA = NARKHQPEKJ=NU LNK@Q?P ¢ )N WHAT HE TERMS AS THE BIGGEST CHALLENGE OF HIS CAREER #ARLOZZI WAS TASKED WITH STEMMING DECLINING SALES CUTTING COSTS AND REDIRECTING THE COMPANY TO ACHIEVE LONG TERM SUCCESS ­7E HAD ABOUT SIX MONTHS OF OPERATING CASH WHEN ) ARRIVED AT THE BUSINESS ® HE SAYS ­7E WERE ABLE TO ACHIEVE POSITIVE CASH ºOW AND GO FROM DECLINING SALES TO A PLUS PERCENT GROWTH RATE IN THE COURSE OF A YEAR ® -

­7HAT IT COMES DOWN TO IS THAT WE TREAT EVERY PRODUCT LIKE IT°S GOING TO BE USED BY SOMEONE CLOSE TO US ® :_Xcc\e^\j 8_\X[ 7HILE THE MEDICAL DEVICE INDUSTRY HASN°T SUFFERED THE SAME SEVERITY OF RECESSION RELATED DECLINES AS OTHER INDUSTRIES THE COMBINATION OF A SLOW ECONOMY AND CHANGES IN INSURANCE COMPANY REIMBURSEMENT HAVE FORCED MEDICAL DEVICE COMPANIES TO BE MORE COGNIZANT THAN EVER OF THE COST EFFECTIVENESS OF THEIR PRODUCTS AND SOLUTIONS ­)N THE PAST¬MOST WERE FOCUSED ON HOW TO IMPROVE PATIENT CARE ® #ARLOZZI SAYS ­.OW IT°S NOT JUST HOW TO IMPROVE THE QUALITY OF LIFE

BUT HOW TO DO IT IN A COST EFFECTIVE WAY 7E°RE SPENDING MORE TIME IN HOSPITAL ADMINISTRATION AND WITH THIRD PARTY INSURANCE CARRIERS TO UNDERSTAND TREATMENT COSTS CODING AND REIMBURSEMENT RATES

AND ) EXPECT THAT WE°LL SEE COMPANIES IN THE INDUSTRY OPERATING MORE EF¹CIENTLY AND EFFECTIVELY AS A RESULT ® Â&#x2014;

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7HILE AT -ALDEN (OSPITAL 3ANSONE DECIDED TO CONTINUE HIS EDUCATION AT .ORTHEASTERN°S 5NIVERSITY #OLLEGE DUE TO ITS DISTINCTIVE "ACHELOR OF 3CIENCE IN (EALTH !DMINISTRATION $ESCRIBING HIS CHOICE HE SAYS ­4HIS PROGRAM WAS CERTAINLY SOMETHING WE DIDN°T SEE IN ANY OTHER COLLEGES "ACK THEN IT WAS UNIQUE IN THAT IT OFFERED COURSES IN HEALTHCARE ADMINISTRATION AT THE UNDERGRADUATE LEVEL .ORMALLY YOU°D HAVE TO GO TO GRADUATE SCHOOL TO ¹ND THOSE KIND OF HEALTH ADMINISTRATION PROGRAMS ®

­!FTER HIGH SCHOOL ) WAS LOOKING FOR WORK OPPORTUNITIES AND ) BECAME INTERESTED IN HEALTHCARE WHEN ) SAW THERE WERE OPPORTUNITIES IN RESPIRATORY THERAPY ® HE SAYS 3ANSONE ATTENDED THE 5NIVERSITY OF #HICAGO WHERE HE COMPLETED A CERTI¹CATE PROGRAM IN INHALATION THERAPY WHILE WORKING AT A LOCAL HOSPITAL (E WAS A NEWLY MARRIED FATHER TO BE WHEN A FORMER UNIVERSITY CLASSMATE CONTACTED HIM ABOUT AN OPPORTUNITY TO WORK IN RESPIRATORY THERAPY IN THE "OSTON AREA ­) WAS A LITTLE APPREHENSIVE ABOUT LEAVING #HICAGO BEHIND AND LEAVING ALL OF THE FAMILY¤ -OST OF THEM ARE STILL THERE ® HE SAYS ­)T WAS ONE OF THOSE BIG CAREER CHANGES TO MAKE THAT MOVE BUT IT WAS EXCITING AT THE TIME 4HEY ALSO WERE PAYING ME A BIT MORE MONEY THAN ) WAS MAKING SO IT WAS THE RIGHT THING TO DO TO GET MY FAMILY GOING ® 3ANSONE°S FORMER CLASSMATE RECRUITED HIM INTO )NHALATION 4HERAPY 3ERVICES A CORPORATION THAT AT THE TIME HAD A NOVEL OUTSOURCING BUSINESS MODEL OF RECRUITING AND STAF¹NG RESPIRATORY THERAPY DEPARTMENTS IN HOSPITALS (E JOINED THE BUSINESS IN AND BEGAN MANAGING A TEAM OF RESPIRATORY THERAPISTS AT -ALDEN (OSPITAL ­4HAT WAS REALLY ONE OF THE ¹RST PROGRAMS OF ITS KIND IN HEALTH CARE¬HOSPITALS WOULD OUTSOURCE THE STAF¹NG AND RUNNING OF THEIR RESPIRATORY THERAPY DEPARTMENTS ®

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­) NEEDED TO WORK AND .ORTHEASTERN°S 5NIVERSITY #OLLEGE WAS A PERFECT SPOT FOR ME BECAUSE ) WAS ABLE TO DO PART TIME CLASSES ) WOUND UP ACTUALLY GOING ALMOST EVERY DAY OF THE WEEK BECAUSE ) WAS SO INTENSE ABOUT GETTING DONE AS QUICKLY AS ) COULD ®

)N 3ANSONE RAISED FUNDING AND PURCHASED !3! (IS ¹RST MOVE AFTER PURCHASE WAS TO RENAME THE BUSINESS TO 0EDIATRIC 3ERVICES OF !MERICA TO REºECT THE VISION FOR THE BUSINESS THAT HE HAD BEEN EXECUTING ON FOR THE PAST TWO YEARS

­7HEN ) WAS WORKING AT THE HOSPITAL ) DID A LOT OF WORK WITH THE KIDS 4HINGS ARE DIFFERENT WITH CHILDREN 5NLIKE ADULT PATIENTS CHILDREN !FTER GRADUATION 3ANSONE FOCUSED ON GROWING THE )NHALATION WITH RESPIRATORY ISSUES WILL EVOLVE A LOT FASTER CHANGES WILL OCCUR 4HERAPY 3ERVICES BUSINESS THAT NECESSITATE CHANGES IN THE RESPIRATORY THERAPY ® HE SAYS ­) ALSO ­) WAS RUNNING THE RESPIRATORY THERAPY PROGRAM AT -ALDEN (OSPITAL SAW THAT THERE WAS A BIG NEED FOR HOME HEALTHCARE FOR FAMILIES WITH AND WE HAD DEVELOPED A BUSINESS MODEL WHERE WE WERE DUPLICATING THESE CHILDREN ® RESPIRATORY THERAPY DEPARTMENTS IN HOSPITALS ACROSS THE 5 3 )T WAS 3ANSONE COMPLETED AN INITIAL PUBLIC OFFERING AND TOOK 0EDIATRIC A VERY EARLY CONCEPT TO DO RESPIRATORY CARE THE WAY WE WERE DOING IT ® 3ERVICES OF !MERICA PUBLIC IN (E CONTINUED TO HELM THE HE SAYS ­) WAS PROMOTED TO MANAGE A TEAM OF RESPIRATORY THERAPISTS BUSINESS UNTIL HIS RETIREMENT IN GROWING IT INTO THE NATION°S AND PLACE THEM IN HOSPITALS THROUGHOUT THE SOUTHEAST ® LARGEST PEDIATRIC HOME HEALTHCARE ORGANIZATION 8[mXeZ`e^ `e JZfg\ Xe[ =fZlj

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2ETIREMENT DIDN°T LAST LONG HOWEVER )NVESTORS WERE QUESTIONING 3ANSONE ABOUT WHAT HE WOULD DO NEXT

­) HAD SOME INVESTORS ASK ME ¯)F YOU COULD DO THIS AGAIN WHAT WOULD YOU DO °® 4HAT QUESTION LED TO THE BIRTH OF 0EDIATRIA (EALTH#ARE FOR +IDS WHICH SERVES THE FAMILIES OF MEDICALLY FRAGILE CHILDREN THROUGH CENTER BASED DAY HEALTH SERVICES AND HOME BASED 7ITH THE PROMOTION CAME A MOVE TO !TLANTA AND A RENEWED FOCUS ON PRIVATE DUTY SERVICES HIS EDUCATION 3ANSONE ENROLLED IN 'EORGIA 3TATE 5NIVERSITY FOR AN ­4HE DAY HEALTH CENTER CONCEPT ALLOWED FAMILIES MUCH MORE -"! $UE TO THE STRONG ACADEMIC BACKGROUND OF HIS .ORTHEASTERN ºEXIBILITY TO BE ABLE TO WORK FOR EXAMPLE AND HAVE HIGH QUALITY DEGREE IN (EALTH !DMINISTRATION HE ALSO WAS ABLE TO TAKE HEALTH MEDICAL CARE FOR THEIR CHILDREN ® 3ANSONE SAYS ADDING THAT THE ADMINISTRATION ELECTIVES WITHIN HIS -"! PROGRAM WHICH FURTHER ENVIRONMENT IS DESIGNED TO BE A BRIGHT WELCOMING PLACE FOR THE STRENGTHENED HIS INDUSTRY EXPERTISE CHILDREN ­)T°S LIKE A CENTER 4HERE ARE PLAYROOMS AND ROOMS WHERE THE CHILDREN CAN GET THEIR THERAPY ® ­) TALKED TO THEM ABOUT MY DEGREE AT .ORTHEASTERN AND BECAUSE OF THAT BACKGROUND THEY ALLOWED ME TO TAKE HEALTH ADMINISTRATION 0EDIATRIA CLIENTS GENERALLY ARE REFERRED THROUGH HEALTHCARE NETWORKS

COURSES WHILE WORKING ON MY MASTER°S WHICH BUILT ON THE BASIS ) AND ITS STAFF OF SKILLED PROFESSIONALS WORK CLOSELY WITH THE CHILDREN°S BEGAN AT .ORTHEASTERN ) WAS THE ¹RST HYBRID WHO CAME OUT OF THERE ® PHYSICIANS ON THE REGIMENS OF CARE HE SAYS REFERRING TO COMBINING COURSEWORK FROM THE DISTINCT -"!

AND -ASTER°S OF (EALTH !DMINISTRATION PROGRAMS AT THE SAME TIME "EGUN WITH A SINGLE CENTER NORTH OF !TLANTA 0EDIATRIA NOW OPERATES SEVEN CENTERS IN 'EORGIA &LORIDA AND 0ENNSYLVANIA AND HAS TWO 3ANSONE RECEIVED HIS MASTER°S IN AND WAS ALSO PROMOTED TO MORE UNDER CONSTRUCTION WITH MORE EXPANSION PLANNED FOR THE RUN THE WHOLE SOUTHERN REGION FOR )NHALATION 4HERAPY 3ERVICES 4HE FUTURE NEXT YEAR HE WAS BACK IN "OSTON TO RUN COMPANY WIDE OPERATIONS

WHICH HE DID UNTIL &OR 3ANSONE THE MARKET FOR 0EDIATRIA°S CENTER BASED CARE FOR MEDICALLY FRAGILE CHILDREN IS A WIDE OPEN ¹ELD WITH MANY CITIES LACKING SUCH FACILITIES FOR THEIR RESIDENTS ­)°M GOING TO CONTINUE K_\ <eki\gi\e\li`Xc ;i`m\# n`k_ X =fZlj fe :_`c[i\e TO TAKE IT TO AS MANY STATES AS ) CAN ® HE SAYS Â&#x2014; )N THE EARLY S 3ANSONE NOTED A TREND OF CHANGE IN THE HEALTH CARE INDUSTRY PARTICULARLY WITH REGARD TO TECHNOLOGICAL ADVANCES THAT GREATLY IMPROVED PATIENTS° PROGNOSES ­7HAT )°VE SEEN IS CONSTANT CHANGE ® HE SAYS ­!S THINGS BECOME MUCH MORE TECHNOLOGICALLY ADVANCED IT TOOK SPECIALISTS TO MANAGE THE PROCESS ® /THER CHANGES INVOLVED INSURANCE REIMBURSEMENTS WHICH RESULTED IN SHORTER HOSPITAL STAYS FOR PATIENTS 4O 3ANSONE THIS FORETOLD THE NEXT BIG GROWTH AREA IN THE INDUSTRY AND SPURRED HIM TO SET HIS SIGHTS ON HOME HEALTHCARE )N 3ANSONE WAS RECRUITED TO RUN !MBULATORY 3ERVICES OF !MERICA !3!

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WORKDAY BY PASSING THROUGH A METAL DETECTOR (ER JOB REQUIRES HER HAIR BE PULLED UP AND THAT NO CELL PHONE OR OTHER ELECTRONIC DEVICES BE AMONG HER PERSONAL BELONGINGS -C'ARRY IS A PHARMACIST FOR THE 5NITED 3TATES 0UBLIC (EALTH 3ERVICE &OR THE PAST YEAR SHE HAS BEEN STATIONED AT THE &EDERAL -EDICAL #ENTER IN $EVENS -ASSACHU SETTS WHICH IS PART OF THE &EDERAL "UREAU OF 0RISONS 3HE PROVIDES PHARMACEUTICAL CARE TO INMATES AT THE FACILITY ­)T TAKES TIME TO GET USED TO ® SAYS -C'ARRY ­"UT AS THEY TOLD US IN TRAINING YOU°RE PROBABLY SAFER WITHIN THE INSTITUTION THAN IN THE PARKING LOT AT YOUR LOCAL MALL 7E ARE NEVER IN A ROOM ALONE WITH THE INMATES 7E READ THEIR CHARTS AND INTERACT WITH THEM LIKE ANY PHARMACIST WHEN THEY PICK UP THEIR MEDICATIONS ® !T THE "UREAU OF 0RISONS -C'ARRY EXPLAINS ­7E PROVIDE ALL THE MEDICATIONS 7E WORK MUCH LIKE A HOSPITAL PHARMACIST WOULD ¹LLING PRESCRIPTIONS AND MAKING SURE THERE ARE NO DRUG INTERACTIONS ­7E GET SOME UNIQUE MEDICAL CONDITIONS AT OUR FACILITY 7E ARE A DIALYSIS CENTER SO THEY WILL SHIP MOST OF THE DIALYSIS PATIENTS TO US 7E ALSO HAVE A HUGE MENTAL HEALTH AREA AS WELL ® =;8 8jg`iXk`fej -C'ARRY GRADUATED FROM .ORTHEASTERN 5NIVERSITY IN WITH A "ACHELOR OF 3CIENCE DEGREE IN 0HARMACY )N SHE EARNED HER $OCTORATE IN 0HARMACY FROM THE 5NIVERSITY OF +ANSAS ,ATER

SHE RETURNED TO .ORTHEASTERN EARNING A -ASTER OF 3CIENCE IN 2EGULATORY !FFAIRS FOR $RUGS "IOLOGICS AND -EDICAL $EVICES IN THROUGH THE #OLLEGE OF 0ROFESSIONAL 3TUDIES ­-Y MASTER°S DEGREE IN 2EGULATORY !FFAIRS OPENS UP MORE DOORS FOR ME¬AT THE #$# &$!

ETC ® EXPLAINS -C'ARRY ­-Y ULTIMATE GOAL IS TO WORK FOR THE &$! ®

­!T "RISTOL -EYERS 3QUIBB ) WAS THE -ANAGER OF THE -EDICAL !FFAIRS 'ROUP 7E WOULD TAKE QUESTIONS FROM CONSUMERS AND MEDICAL PROVIDERS TO PROVIDE ANSWERS ABOUT OUR PRODUCTS ® -C'ARRY WAS AT "RISTOL -EYERS 3QUIBB FOR OVER FOUR YEARS INCLUDING WHILE EARNING HER MASTER°S AT THE #OLLEGE OF 0ROFESSIONAL 3TUDIES %VENTUALLY "RISTOL -EYERS 3QUIBB SOLD THE COMPANY 3O AFTER EARNING HER 2EGULATORY !FFAIRS DEGREE THE TIMING WAS RIGHT FOR HER TO MOVE ON

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-C'ARRY RECALLS ­)T°S ALWAYS A CHALLENGE BUT AS LONG AS YOU HAVE GOOD TIME MANAGEMENT SKILLS YOU WILL DO ¹NE &OR ME THE ONLINE PROGRAM WAS WORTH IT ) WAS ABLE TO MAINTAIN WORK FAMILY AND SCHOOL ® #AREER PATHS FOR PHARMACEUTICAL PROFESSIONALS ARE NUMEROUS ACCORDING TO -C'ARRY ­4HERE ARE ENDLESS POSSIBILITIES IN THIS ¹ELD ) HAVE ONE FRIEND WHO DOES FORMULARY REVIEW MAKING SURE DOCTORS ARE PRESCRIBING MEDICATIONS APPROPRIATELY !NOTHER FRIEND WORKS FOR A HOME INFUSION COMPANY PROVIDING THERAPY FOR PATIENTS SO THEY DON°T HAVE TO STAY IN THE HOSPITAL ® &OR THOSE CONSIDERING A CAREER IN PHARMACY ­) WOULD SAY ALWAYS REMEMBER THAT IF YOU DON°T LIKE THE CAREER YOU°RE IN THERE ARE ALWAYS OPTIONS $ON°T ALWAYS FOLLOW WHERE ALL THE MONEY IS ,OTS OF PEOPLE GO INTO RETAIL FOR THE MONEY SO THAT THEY CAN PAY OFF SCHOOL LOANS -Y ADVICE IS ¹ND WHERE YOUR HEART IS AND FOLLOW IT FROM THERE ®

"EFORE JOINING THE 5 3 0UBLIC (EALTH 3ERVICE -C'ARRY WORKED IN THE PHARMACEUTICAL INDUSTRY FOR "RISTOL -EYERS 3QUIBB

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K_\ Le`hl\ I\nXi[j f] X :Xi\\i `e GlYc`Z ?\Xck_ -AKING THE TRANSITION FROM THE CORPORATE SIDE TO THE &EDERAL SIDE OF HEALTHCARE -C'ARRY DISCOVERED MANY BENEยนTS OF WORKING FOR THE PUBLIC HEALTH SERVICE ยญ.OW )ยฐM ON THE &EDERAL SIDE WHERE WE PROVIDE A SERVICE THATยฐS NEEDED ยฎ EXPLAINS -C'ARRY ยญ7E PROVIDE PHARMACY SERVICES TO

INMATES 7E HAVE A FULL MEDICAL CENTERยฌPHYSICIAN ASSISTANTS

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PHARMACIST DIETITIAN ENGINEER ENVIRONMENTAL HEALTH OFยนCER

MENTAL HEALTH SPECIALIST INCLUDING CLINICAL PSYCHOLOGIST AND CLINICAL SOCIAL WORKER HEALTH SERVICES OFยนCER SCIENTIST RESEARCHER THERAPIST INCLUDES OCCUPATIONAL THERAPY PHYSICAL THERAPY SPEECH LANGUAGE PATHOLOGY AND AUDIOLOGY AND VETERINARIAN

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0UBLIC (EALTH 3ERVICE MEMBERS CAN BE DEPLOYED IN A VARIETY OF ENVIRONMENTSยฌON SHIPS IN )NDIAN HEALTH SERVICES AT THE #$# OR THE .)( !LL PUBLIC HEALTH SERVICES EMPLOYEES AGREE TO PARTICIPATE IN NATURAL DISASTER SITUATIONS %MPLOYEES CAN BE CALLED ONCE A YEAR FOR TWO WEEKS OF SERVICE %XAMPLES INCLUDE LAST 3EPTEMBERยฐS HURRICANE IN 4EXAS OR THIS SPRINGยฐS ยบOODS IN THE -IDWEST 3TAFF ARE ON CALL AT VARIOUS TIMES DURING THE YEAR ยญ) WAS ON STANDBY FOR THE ยบOODING IN THE -IDWEST BUT DID NOT GET CALLED )F CALLED

WE GO OUT FOR TWO WEEKS TO PROVIDE SERVICES TO THE AFFECTED AREAS %VERYONE WHO WORKS FOR THE 5 3 0UBLIC (EALTH 3ERVICE KNOWS THEY COULD BE CALLED ยฎ -C'ARRY CONCLUDES ยญ7ORKING FOR THE 5 3 GOVERNMENT OFFERS GOOD JOB SECURITY AND GREAT BENEยนTS &ROM HEALTHCARE TO HOLIDAYS THE BENEยนTS ARE BETTER -ORE IMPORTANTLY WORKING FOR THE PUBLIC HEALTH SERVICE IS MORE REWARDING 9OU HAVE THE OPPORTUNITY TO HELP THOSE LESS FORTUNATE

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AS A MEDICAL TECHNOLOGIST CUSTOMER SERVICE SPECIALIST AND QUALITY 3AUNDERS ADVISES HER STUDENTS TO SELECT A SPECIALTY EARLY ON AND TO ASSURANCE DIRECTOR BUILD COURSEWORK ACCORDINGLY 4HE CROSS FUNCTIONAL WORKºOW OF REGULATORY AFFAIRS PROFESSIONALS ­2! IS DIVERSE STUDENTS NEED TO PICK WHERE THEY WANT TO BE ® SHE BUILDS A SKILL SET THAT INCLUDES TECHNICAL EXPERTISE IN &$!

SAYS ­)T°S IMPORTANT TO KNOW BECAUSE COURSES ARE GEARED TO SPECI¹C REGULATIONS AS WELL AS AN UNDERSTANDING OF HOW EACH ROLE IN THE AREAS ® ORGANIZATION CONTRIBUTES TO THE LAUNCH APPROVAL AND MAINTENANCE OF A PRODUCT IN THE ¹ELD 4HIS 6OZZA EMPHASIZES EQUIPS THE 3AUNDERS NOTES THAT THE #OLLEGE°S REGULATORY AFFAIRS PROGRAM HAS 2! PROFESSIONAL WITH VERY TRANSFERRABLE BUSINESS SKILLS MOST KEPT PACE WITH THE SIGNI¹CANT GROWTH AND FOCUSED EXPERTISE IN THE NOTABLY THE ABILITY TO NEGOTIATE MUTUALLY BENE¹CIAL SOLUTIONS REGULATORY AFFAIRS INDUSTRY ­! KEY BENE¹T OF REGULATORY AFFAIRS QUALITY ASSURANCE IN GENERAL IS ­4HE INDUSTRY ITSELF HAS BEEN GROWING SIGNI¹CANTLY AFFORDING THAT WE CAN BE EFFECTIVE ANYWHERE IN THE ORGANIZATION )T°S A SKILL PRACTITIONERS THE ABILITY TO IDENTIFY A SPECIALTY OR FOCUS IN THEIR SET AND A COMPETENCY NOT NECESSARILY A TITLE ® SHE SAYS CAREERS .ORTHEASTERN°S REGULATORY AFFAIRS PROGRAM RECOGNIZES 6OZZA ENSURES THAT STUDENTS ARE ARMED WITH THE KNOWLEDGE OF WHERE THIS DIVERSITY IN THE INDUSTRY AND HAS EXPANDED TO ACCOMMODATE TO ¹ND THE INFORMATION THEY NEED 4O THAT END SHE CHALLENGES THEM IT 4HIS ALLOWS STUDENTS TO IDENTIFY A FOCUS LIKE SAFETY MARKETING

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