Business October 2014

October 2014

Nanabijou Childcare Centre: A Dream Come True!

Inside!

First Nations: The Duty to Consult The Humility Advantage

Confederation College Celebrates

How Less Ego Creates the Grand Opening of the Ontario More Sales Manitouwadge And Atikokan: A Return To Where I Grew Up! North Superior Publishing @tbay25

Power Generation BioEnergy Learning and Research Centre

O, Canada!

Applebee’sŽ Celebrates Twenty Years

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THUNDER BAY BUSINESS OCTOBER 2014

Don’t Forget to Shred AND Destroy!!

By Sherry Aalto With all the illegal ways personal information can be obtained and extracted these days, one of them should not be in the form of tangible hard copy documents, memory chips in retired computers or office copiers, CD’s, DVD’s , or anything that information or documentation files has

been stored or copied into! That is why there is…

Enviroshred RECORD MANAGEMENT SERVICES Located at: 66 Twin City Cross Roads, Rosslyn ON, P7K 0C6 (807)473-5009 Enviroshred Record Management Services

is the only locally owned and operated shredding company in Thunder Bay and area and has been servicing Thunder Bay and the surrounding area since 1990.

Here is something important to know, Enviroshred is a member of NAID, (National Association for Information Destruction) and Enviroshred can completely destroy and manage confidential

records and documents, protecting all kinds of sensitive information. Just think about all that is important when it comes to protecting the information, involving your clients or your own personal or sensitive business and family information such as banking records or detailed financial history. Enviroshred also provides the most cost effective, convenient, and secure methods for the handling of all your confidential materials. Here is something else you might want to look into…Enviroshred also offers media/hard drive destruction, in which they literally grind up hard drives so that crucial information can’t be extracted from computers, copy machines and other devices that store data, such as Disks, CD’s, DVD’s, Backup Tapes and VHS. ‘Why shred?’ you ask! Here is one reason…It’s the law! And under the Freedom of Privacy and Protection Act…protecting everyone’s information protects you, your business reputation, secures protection for your clients, suppliers and company identity. And interestingly enough, the cost to use Enviroshred is less expensive as opposed to you or your business doing it yourself. As a matter of fact, an office with just a few employees can generate over 100 pounds of paper every month. That not only means sensitive information is not getting completely destroyed but, many hours are spent feeding a few sheets at a time into a small office shredder.

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THUNDER BAY BUSINESS OCTOBER 2014

Publisher’s Note Scott Sumner My father was a mining engineer and that meant you usually would end up working in a small town. In our case my dad started his early career in Atikokan at the Steep Rock mine and then moved our family to Manitouwadge to work for Noranda at their GECO mine.

My sister moved to Toronto as a teenager to attend university and ended up staying there for her career. Recently on a visit for her to Thunder Bay we took driving trips back to both of these towns to see where we grew up again and how these towns were progressing.

Our first destination was Manitouwadge which is about 250 miles from Thunder Bay, some 30 miles off the Transcanada Highway. My first impression driving there was how good the roads are today.

The route from Thunder Bay to Nipigon is seeing a great transformation. The views to Marathon are spectacular and the Hwy 614 to Manitouwadge has been completely repaved and is excellent!

It was fun to see the downtown of Manitouwadge and visit a old friend, Theo

John MacEachern, Mayor of Manitouwadge Gionet. The golf course looked great, similar to when my father was involved in it’s creation in 1975.

A stop at a local coffee shop lead to an informal meeting with John MacEachern, Mayor of Manitouwadge who is originally

President

Miranda Bolt Graphic Designer

Sonia Rutter @ 807- 631-4244

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Manitouwadge And Atikokan: A Return To Where I Grew Up! from Nova Scotia and then lived in Toronto. “ I retired from the the bank in 2002 and my wife wanted to live in a small town so we picked Manitouwadge, a great little town. We saw an ad in the newspaper with the price of houses and couldn’t believe it.

great fishing and hunting. Our winter last year wasn’t that bad. My wife loves it. It is an ideal small town. We now have a hotel which opened 6 months ago after being closed for 6 years.”

In 2014 Manitouwadge has a lot to offer in terms of lifestyle and quality of life.

We thought they made a mistake, but it was right.” “ There are 2200 people living in Manitouwadge now and when I came here it was 2500, but is has stabilized now. The main employer is Black River Logging and owner Lauchie Meagher with 110 employees. He does logging, chipping and sawmill- a little of everything. We also have Manroc Mining contractor as well as some people who commute to the corner Hemlo mine and some commute to Thunder Bay. We have about 100 kids in the high school.” “ We just got the highway redone, the first half three years ago and the other half this year. It was straightened and resurfaced.” “ As a community we are financially pretty good but could improve. An average yearly home tax bill here is about $2500.

We are better than some communities with debt level. The sewer system is completely redone and we have a water treatment plant. The airport here doesn’t get subsides from the Federal Government but we get some money from MNR and come close to breaking even. You can fly here in a smaller plane, say 9 passengers. We try to promote tourism.” “ Getting the seniors living here helped stabilize the taxes and keep the tax base.

When I moved in there were about 275 homes for sale by the mine and they pretty well all sold.” “ Our golf course is great, a little bit like the ski hill which is a little unknown. We even have snowmaking equipment. We have a lot to offer for lifestyle. There is

There are still very reasonable houses for sale, eg $12,000 and many recreation opportunities including snowmobiling, ATV, fishing, hunting, golf, skiing- the list goes on. They have 3 full time residents doctors and a modern hospital. You could create a pretty nice life in Manitouwadge.

Oue next trip was to Atikokan, about 2 hours west of Thunder Bay. Again the highway there was pretty good and the last section appeared to be under construction.

Dennis Brown, Mayor of Atikokan One of our first stops was at the old elementary school we attended which now is the home of the Pierces! Yes they have converted this 7500 square foot school to their home. We also saw our original home on Spring Street which was undergoing an expansion renovation.

Dennis Brown has been the Mayor of Atikokan for the last 17 years. He came to Atikokan in 1966 as an elementary teacher

and spent the last 20 years as a principal. “ I have been fortunate, it has been interesting and I have met a lot of good people.

In 1980 we had both mines officially close and lost 1100 jobs. At one time the population of Atikokan was 7000.” “ We have had a few challenges, especially in the beginning, but things now are getting a little better. Today we have a group coming from across the world for the bio energy association touring our plant here. Tomorrow we have the official opening for the new Atikokan Generating station that has been converted to biomass

by OPG. It has taken 10 years.” “ In 2005 when OPG announced the closure of this plant the community was very upset and concerned about the future.

We had public meetings, wrote letters, sent faxes and our MPP Bill Mauro worked with us very closely. Here we are today with the plant continuing along and that is so important to the town of Atikokan.” “ OPG spent $170 million on the conversion and since 2012 we have had up to 200, maybe more construction workers in town renting hotel rooms, using the gas stations and so on so it has been good.

Now the plant is going to operate for another 10 years and in the meantime there will be more of a need for power as more mines start up.” “ Rentech is almost ready to open their pellet plant with 30 or 40 workers there plus the people that transport haul and harvest the wood. By going to biomass the jobs are being created right here in NW Ontario, not in another province where the coal was purchased. There will be 110 workers at the OPG plant itself.” “ Also Resolute is building a lumber mill in Sapawe a few kilometers from here with 90 direct jobs as well as those people who harvest and haul wood. Both Resolute and Rentech each have a contract for 45,000 cubic meters of biomass per year each.

Resolute is building a pellet plant in Thunder Bay. It was fun returning to towns where I grew up. What struck me the most on these trip was how nice and sincere the people in these small towns are- it was a great place to grow up!

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THUNDER BAY BUSINESS OCTOBER 2014

The Humility Advantage How Less Ego Creates More Sales

By Jeff Mowatt See if this applies to you or your team members in your organization: You’ve been working in your industry for several years. Your responses to requests from customers, prospects and co-workers are fast and accurate. You know your stuff and your product knowledge is one of your greatest strengths. If this is the case, then the bad news is that your extensive knowledge may also be one of your greatest weaknesses. The reason – you may be inadvertently coming across as being arrogant and insensitive.

I’m not suggesting that you have a holierthan-thou attitude or that you are unfriendly. It’s just that you are so quick with your answers and recommendations that others feel like you haven’t really been listening to their needs (even though you have). In other words, the greater your expertise, the more likely it is that you are unintentionally rubbing people the wrong way. The good news is that there’s an easy way to prevent this misconception that I call The Humility Advantage ©.

Working with over a hundred sales and service teams over the years, I’ve found there are at least seven key opportunities where a little employee humility pays-off substantially. Here are three that I often share in my Influence with Ease ® speeches and seminars.

Mention your Homework Several years ago, a couple of branding consultants approached me about enlisting

their services. My first thought was that these folks knew nothing about my company or my industry, so why on earth should I pay their sizable fees. I only agreed to meet with them because a colleague said they’d done good work for his firm.

When I sat down with the consultants, they did not start asking me lots of questions about me and my industry.

(That would have confirmed to me that they really didn’t know my business world and would have ended their chances of selling me their services).

Instead, they began the meeting explaining that, by way of preparation, they’d been chatting with some of my colleagues and customers to find out their impressions of my company’s services. Then, they asked if I would like to hear the word-on-thestreet. As you can imagine, that got my attention. And the ensuing conversation led me to engage their services.

When you talk with potential customers, do you begin the conversation by mentioning the homework you’ve done on their company? If not, you’re missing an opportunity to let them know that you are truly interested in them.

Rather than starting a sales conversation

Your Northern Voice at Queen's Park

by asking about their needs, try commenting on something you saw on their website or read about them in an industry journal. It’s a powerful way to confirm to others that you’re knowledgeable without coming across as one who brags. It’s one of the first steps in applying the humility advantage.

Confirm your Understanding If you’ve participated as an audience member in one of my live presentations, you might have seen me step off the stage pretending to be a waiter taking food orders from several audience members as if they’re at a restaurant. During this skit, rather than order directly from a menu, each patron has a special request such as, “I’ll have the salad with the meal.”or “I’d like to have fruit instead of fries,” etc. As the waiter, I don’t write any of this down, and as you’ve likely guessed, when I walk away, the patrons assume that there is no way I’m going to get all the orders straight.

There’s the problem. I may have listened accurately to each request, but the emotions I left with my customers are worry and lack of confidence in my service.

As an experienced professional in your industry, you may be a great listener, but are you perceived as such? Being regarded as a poor listener is a surefire way to kill a sale or curtail your career.

Fortunately, by using a little humility, this is easy to correct. In the waiter demonstration, I redo the same order-taking scenario, except the second time after taking the orders, I say, “Let me make sure I’ve got this straight. You would like yours with fruit instead of fries…” (I then confirm everyone’s special request accurately).

Suddenly, the restaurant patrons feel good about the quality of my service. Here’s the key; I repeated my understanding of their needs with the phrase, “Let me make sure I’ve got this straight.” Fact is, I knew I had it straight, but the customer didn’t. The catch is, if my ego were running my life I’d never say, “Let me make sure I’ve got this straight.” Hence the Humility Advantage.

Here’s one more application: Ask Permission to Present You’ve probably heard the expression that people don’t like to be sold-to, but they love to buy. That means that before you present the benefits of your products or services, remember to ask for permission.

When you thread all these techniques together, a sales conversation might start by pointing out the homework you’ve done on the other person. Then ask about their needs, confirming your understanding with, “Let me make sure I’ve got this straight…” Later, ask permission to present with, “Based on what you’ve told me, I do have some thoughts. Would you like to hear a couple of options that I think would fit for you?” Once the other person agrees, they’ll feel less like they are being forced, and more like they are being helped.

Jeff Mowatt is a customer service strategist, award-winning speaker, and bestselling author. For more tips, training tools or to inquire about engaging Jeff for your team visit www.JeffMowatt.com (

THUNDER BAY BUSINESS OCTOBER 2014

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O, Canada! Applebee’s® Celebrates Twenty Years Twenty years ago, Applebee’s Neighbourhood Grill and Bar® became an international brand and a proud member of the Canadian community when it opened its first restaurant outside of the United States on Pembina Highway in Manitoba, Canada.

what new dish would be appealing to our Canadian guests. We had 50 entries and are sharing several with you today including the Poutine Burger.” “ My favourite thing to do is being out in the field with our partners and this is where the brand comes to life.”

In the two decades since then, Applebee’s has been proudly serving guests its famous burgers, steaks, chicken wings, ribs, salads and cocktails across Canada, including Calgary, Winnipeg, Ontario, and Regina.

Ryan Syroid General Manager of Applebees Thunder Bay

To celebrate the 20th anniversary and express the pride and gratitude we have in being part of these neighbourhoods, Applebee’s has introduced exclusive new items to the Canadian menu that celebrate the tastes and heritage of the country.

“The opening of the first international Applebee’s in 1994 was the beginning of a 20 year love affair between our restaurants and our Canadian guests, and it’s been growing stronger ever since as our presence and our commitment to Canada and the local community has grown,” said Daniel del Olmo, President of International, DineEquity, Inc. “Our newest menu items clearly demonstrate our goal of combining Applebee’s quality with the desires of our guests. We are extremely thankful that we have been able to provide delicious food to our Canadian guests for over two decades and we’re looking forward to many more years—and new locations—in this great country.”

As part of this celebration Applebee’s franchisee Dynapple Inc. invited chefs and team members throughout their restaurants in Ontario to submit ideas and recipes for dishes they thought would delight their fellow Canadian guests—everything from generational family recipes to new favourite appetizer to cocktail creations.

Over 52 recipes were submitted. These were then narrowed down to 10 finalists and ultimately, working with Applebee’s International Chef Mike Futris, the winner and two runners-up are now on the menu and available only in Canada.

• WINNER - California

Daniel del Olmo President & Ryan Syroid General Manager Chicken Melt: A unique twist on a west coast sandwich. A grilled seasoned chicken breast topped with sautéed red onions, melted Swiss cheese, fresh avocado and arugula. Served with sliced tomato and zesty lemon basil mayo on toasted Marble Rye bread.

Created by: Chef Dennis Herbert of Ajax, Ontario The Applebee’s Brand

have in place. It is really about the softer side and the talent that we have that deliver such a great promise every day. ryan and his team in Thunder Bay do this exceptionally well” “ We undertook a culinary competition to ask our own ambassadors of the brand

“ This is our 17th year plus in operation in Thunder Bay beginning June 1997. We have seen a great increase in business since our renovation. There was a great job done especially in our bar area which looks very sharp.” “ I am a third generation restaurateur. My grandfather came over form the Ukraine and opened up two restaurants in Thunder Bay. My dad had a successful Mr. Steak franchise and then we were with Pizza Hut for almost 30 years and now with Applebees. We employee hovering around 100 employees.” “ I enjoy the business every day, it is in my blood and doesn’t feel like work to me.

My favourite part is interacting with the guests and seeing all the faces that I know in the community and making those connections.”

Applebee's is the world's largest casual dining chain, with approximately 2,000 locations in 49 states, 16 countries and one U.S. territory. Based in Kansas City, Missouri, Applebee's takes pride in providing a welcoming, neighborhood environment where everyone can enjoy the dining experience. Applebee's Neighborhood Grill & Bar® restaurants are franchised or operated by DineEquity’s wholly-owned subsidiary, Applebee's International, Inc. and its affiliates.

Daniel del Olmo President of Dine Equity which operate Applebees “ Thunder Bay has the latest renovation package we have put in place for Applebees. You also have to keep it clean and staff it with the right staff that will deliver the “See you tomorrow” culture we

Sonia Rutter 807- 631- 4244

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THUNDER BAY BUSINESS OCTOBER 2014

Nanabijou Childcare Centre: A Dream Come True!

BY SCOTT A. SUMNER

Thunder Bay BUSINESS There is a colourful new building on the Lakehead University campus across from the Thunder Bay Regional Health Sciences Centre! This brand new 8000 square foot facility is the new home to Nanabijou Childcare Centre.

The Nanabijou Childcare Centre was started January 1st, 1988 and they spent 26 years in a renovated space in the Pretti residence. They soon out grew that and started in another space in the Avila Centre for the last 15 years. The

Nanabijou Childcare Centre had two rented spaces from Lakehead University where they provided childcare. “ We moved into our new building two weeks ago after a lot of hard work by our board of directors through the years with lots of planning, ideas, enthusiasm and input. Now we finally have a space that is taylor made for children and we are really excited about it!” said Sheila Wilhelm, Director, Nanabijou Childcare Centre. “ In the past we were very cramped and it was a challenge in two centers but this new centre has answered all the problems.”

years to complete. The board started out with Thunder Bay Ventures which gave them a small grant to do a feasibility study and they also had a small capital fund and just grew from there.

“We got the Lakehead University Student

$1 million grant which was very, very essential for us and we couldn’t have been able to do it without them,” said Tammy Squitti, Chairperson on the Volunteer Board of Directors.

In the past the Nanabijou Childcare

The project took approximately four

Sheila Wilhelm, Director, Nanabijou Childcare Centre.

Union LUSU on board with us with a referendum which gives us funds each year

Centre had over 200 children on their wait list and knew there was a need and if we

until we get our mortgage paid off. The Northern Ontario Heritage Fund gave us a

built it they would come which has proven true!

The building is about 40% larger than the the combined two spaces rented previously. There are now 107 children that can be taken care of with a staff of 18.

Their hours are from 7:45am to 10pm Monday to Thursday and 7:45 to 5:45pm on Friday. Many of the students have classes until 10pm. “ We have a good mixture of LAKEHEAD UNIVERSITY students, faculty and staff as well as the community. Part of our mandate with LUSU was to allocate 50% of our spaces to students, 25% to faculty and staff and the remaining 25% to the community,” said Sheila. “ We still have a waiting list. Our toddler and school ages are full with a few spaces left in preschool. We are pretty much at capacity after only 2 weeks of being open in the new facility.”

An infant space is $62 per day, a toddler is $44 per day, preschool $39 and school age is $36 per day in the summer. They do have subsidized spaces through the DSAB on a sliding scale depending on your income.

Continued Next Page

THUNDER BAY BUSINESS OCTOBER 2014

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Nanabijou Childcare Centre: A Dream Come True!

Continued from Previous Page

that mindset is important. If your parents didn’t go to university it is a different world here but if you come to the centre already you are on campus. The children use the Hangar, the pool and attend different events on campus.”

“ We started with a blank slate and hired Bridgeman Collaborative Architecture from Winnipeg. We chose them because they had experience in building day care centers and understood what children need in their day,” said Sheila. “ DRD Construction Services were our general contractor and did a great job.”

“ What I like best about the new centre is the fact we have a place built for children and can care for children on campus. It is designed for the needs of children and staff, we can finally use efficiently and effectively and can accommadate many

“ We worked well as a team and my role

more elaborate building centre but we had a budget. The real purpose was for the children. We went with something simple but creative with slanted windows, the colourful siding and we tie in well with LAKEHEAD UNIVERSITY.” said Tammi. “ It was important to be on campus and

Sheila Wilhelm, Director, Nanabijou Childcare Centre, Sylvia Gomez, North Superior Publishing and Tammy Squitti, Chairperson on the Volunteer Board of Directors. was to make sure we stayed within budget.

We would have loved to have a greater,

LAKEHEAD UNIVERSITY leased us the land for $2 per year. Also having the children come to university at an early age,

more children here.” smiles Sheila. “ I love so much of the centre and feel we are a real benefit to the community and LAKEHEAD UNIVERSITY for students.

We can now take babies which we couldn’t before. So having 9 babies here could mean the students can still stay at university when they have their children. As a parent myself with a child here it was so special to see someone caring for your child just like you would care for them yourselves.” said Tammy.

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THUNDER BAY BUSINESS OCTOBER 2014

WANT TO START YOUR OWN BUSINESS, BUY OR EXPAND AN EXISTING COMPANY? Then Starter Company is for you!

If you’ve got a winning idea for starting a new business and are not a student you should consider applying to our Starter Company program.

How it Works Starter Company is a training program for enterprising young people between the ages of 18-29 who want to start, and/or expand a business in their community.

The program provides training sessions on aspects of running a successful business; mentorship from local business leaders to help get your business up and running; as well as gain additional experience running a successful business that may help you obtain more traditional financing such as bank loan if you so require in the future.

of age • running a business, proposing a new company, expansion of a company or buy an existing company from a retiring entrepreneur • not currently a full time student • a resident of Ontario • a Canadian citizen or a landed immigrant

• You cannot apply if you have received a Starter Company grant in the past.

What type of business can I start?

Almost any type of business is eligible, as long as it: • is a sole proprietorship or either a partnership or corporation where the applicant will be the majority shareholder

Successful applicants may then apply for the Starter Company Grant to receive up to $5,000 to kick off a new business or expand your current business.

Successful applicants must provide matching funds worth 25% (in cash or equivalent) of the grant. This requirement will be waived in exceptional circumstance (including but not limited to individuals with special needs or those that have faced personal set-backs).

Am I eligible for Starter Company?

You are eligible for Starter Company if you are: • between 18 to 29 years

Stacia Kean Development Officer & Ryan Moore Coordinator • prepared to commit to a minimum average of 35 hours a week, for running your business • prepared to attend monthly meetings for at least six months after the start of the business

• is an independent business venture • fits the Canada Revenue Agency definition of being self-employed • operates at arm’s length from family business ventures • operates in Ontario • operates full-time as defined in the business plan • maintains its own books and records • maintains a separate business bank account • follows government rules and regulations for operating a business

How do I apply for Starter Company?

Selection Process 1. Meet with the Entrepreneur Centre to discuss your business or business idea.

2. Agree with the Entrepreneur Centre's development officer on your business goals and participate in training sessions.

3. Submit your business plan and milestones to your local grant committee to

apply for business funding

Stacia Kean Development Officer Thunder bay District Entrepreneur Centre “ We are very excited to see these programs announced. At the Entrepreneur Centre I see quite a bit of interest from youth, particularly in the 18 to 29 age group, to start their own businesses. Many of those businesses want to contribute to the development, culture and diversity in Thunder Bay.” “ To receive the funding they must first participate in the training and mentoring program which is free to apply, a month long 2 x a week program. We then work with the students to complete a full business plan which they can submit to a funding committee to receive a grant. After they receive the funding we continue to be involved with that entrepreneur for a minimum of 6 months which involves visits and reporting from the business on how they are doing.” “ We have had a positive response to the program of 10 businesses with little advertising and now with this launch we anticipate more applicants.” “ Youth are a very important part of the future of Thunder Bay so providing them with the right training and resources to start and grow their own businesses and create jobs is a really important investment we need to make. These types of businesses contribute well to Thunder Bay.” Ryan Moore Coordinator of Youth Programs at the CEDC “ We had to build this program from the ground up with the basic structure from the Ministry for the Thunder Bay region.

I worked on a series of seminars to provide information on how to develop their businesses, the business plan and most revolved around plugging into the different networks available in Thunder Bay. I brought in 2 banks, accountants, bookkeepers, the City of Thunder Bay purchasing people, the Chamber with networking and the Shift organization.”

THUNDER BAY BUSINESS OCTOBER 2014

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Confederation College Celebrates the Grand Opening of the Ontario Power Generation BioEnergy Learning and Research Centre Confederation College officially opened the Ontario Power Generation BioEnergy Learning and Research Centre (OPGBLRC) today as part of BioEconomy Week. Partners, supporters and community members were on hand for the opening and had the opportunity to participate in a guided tour of the centre.

Jim Madder, President of Confederation College “ It is an exciting day at the college opening our OPG Bioenergy Learning Research Centre. The facility will heat our Shuniah building and the advantage of that is it will reduce our cost of heating by about $200,000 per year. The most exciting part for me is the research and student involvement. We can take different types of biomass to test here and see what the energy output would be and say what temperature you would use for the best result.” “ We have three different boilers here and their controllers. There will be batch loads from all over NW Ontario for research purposes. We will provide 80% of the energy needs for Shuniah from these boilers. You could push it up to 100 % but it isn’t as efficient at 100%.We will be developing other student accommodation here and hope to us this type of energy to heat them as well.” “ The building is an addition to the Shuniah building and the total project had a cost of $6.25 million. The bulk of the cost is the equipment. We had tremendous support on this project. There is no other college in Canada using this type of sys-

power plant and the first of it’s kind. It is a $170 million investment in the Atikokan plant. We also had to get a fuel source so we have two Ontario based suppliers Resolute and Rentech and they are both building pellet plants because of our conversion. There is local economic benefit as we used to get our coal from other provinces. Rentech has their pellet plant in Atikokan and Resolute on FW First Nation.” “ We had to do a capacity check to demonstrate our capability on July 23rd. You had to submit the paper work to OPA and they approved us as commercially viable. One of the beauty of converting these coal plants is the capability is the same as previously, 205 megawatts in Atikokan.”

Jim Madder, President and Chris Fralick Regional Plant Manager tem and very few in North America including the proof of concept and research facility.”

Chris Fralick Regional Plant Manager for OPG Northwest Operations Thunder Bay and Atikokan on Biomass plants and 11 hydroelectric stations “ This is a very interesting project at the college. We like the complimentary nature of it as we are converting two of our plants to Biomass and the college is looking at getting into bioenergy. There are many good synergies there with the small scale and big scale and what can we learn from each other. The fuel is similar but the college use is for heating and we

are making electricity- but we both need to make steam to do something with it. We are converted existing coal plants into biomass and this is a new build.” “ OPG is a supporter with some financial involvement and we have staff on their advisory committees.” “ The Atikokan project was a major conversion. There are not many examples in the world doing that and certainly in North America- it is the largest biomass

“ In Thunder Bay we will use advanced or steam treated Biomass so you take the same wood fibers and pressurize to make the fibre water repellent. This pellet is a very strong pellet so you can treat it like coal. In Atikokan the pellets can't get wet and you have to manage the dust. That is what created the higher cost to convert in Atikokan. The new pellets are only available in a few places in the world. We will be up and running in Q1 of 2015 in Thunder Bay. In Thunder Bay we can reuse existing equipment but in Atikokan it was all new equipment.”

Continued on Page 12

cranerentals@towerlight.ca

PAGE 10

THUNDER BAY BUSINESS OCTOBER 2014

Don’t Forget to Shred AND Destroy!!

Continued from Page 2 It is far more secure, economical and convenient to collect these materials in a security container and have them destroyed completely, than for anyone to try to keep up with it. And did you also know that when materials are shredded by office employees, the materials are easy to

put back together? There are services available that can reconstruct documents when shredded by a simple office shredder. So this begs the question, “How protected is your business reputation via how well you protect the information of your clients and vendors?” It is also important to know that Enviroshred has its own secure processing facility in house to process shredded materials, which involves its own paper bailing warehouse. This maintains the ‘chain of custody’ so that all the shredded material is under Enviroshred’s control from pickup to the end user. If you have x-ray film, Enviroshred can recycle those for you also by removing the silver which is then reused.

Enviroshred also wants everyone to know that there is a program for residential customers as well. Enviroshred can destroy personal, confidential and sensitive documentation, whether it is hard copy or electronic memory medium/hard drive.

Enviroshred will shred any residential material right at their warehouse site!

Paper shredding can be performed for as little as $5.00 a blue bag. Just bring it to their site, located at 66 Twin City Crossroad, Rosslyn, just outside the Thunder Bay City limits and give yourself

peace of mind that no one will be getting your personal information.

As the need for services in this industry grows, more and better equipment is also needed and Enviroshred has now acquired a new state of the art, onsite shredding

records management building that is heat, pest and humidity controlled. Enviroshred has also been providing off-site storing of confidential documents for over 10 years and everyone will agree that this has proven to be most cost effective when

truck, which offers two different shred sizes to its customers. Also, Enviroshred has recently built a 5000 square foot

compared when it comes to other types of storage choices. Enviroshred also have their own environmental initiatives. You might find it interesting to know that they have invested in solar panel technology at their facility and send any extra energy back to the grid for others to use and that 100% of the shredded paper material is completely recycled so that no material ends up in a landfill site.

Enviroshred Record Management Services, www.enviroshred-record-management.com E-mail:enviroshred@tbaytel.net , 66 Twin City Cross Roads, Rosslyn ON, P7K 0C6, Tel:(807)-473-5009 FAX: (807)-475-7141

THUNDER BAY BUSINESS OCTOBER 2014

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Dusk to Dawn Moves to Their Own Building Dusk to Dawn Interiors is excited to announce that they have moved to 909 Alloy Drive. After 21 years in business, this multi-faceted Interior Design firm is setting up shop in a building of their own.

Theresa Russell and Brenda Parhiala opened Dusk to Dawn Bed and Bath Decor in October 1993, with the dream of eventually becoming a full service Interior Design Firm. What began as a Bed and Bath retail store became what it is today through years of hard work and determination. Dusk to Dawn Interiors is now Thunder Bay’s most complete Interior Design Destination. With everything from bedding to artwork, area rugs, furniture, custom window coverings and now custom closets, kitchens, and bathrooms, they have realized their goal of becoming a full service Interior Design firm.

Working with a variety of clients, both residential and commercial, Dusk to Dawn has a dynamic and experienced team of professionals in many different fields.

From Kitchen and bath designers, to cus-

tom closets specialists, to furniture and window covering experts, their professional sales staff has what it takes to execute beautiful interiors. “We are a team of Design individuals who come together to bring a multi-faceted design experience to every client” says owner Brenda Parhiala.

Theresa Russell and Brenda Parhiala as well as their Kitchen/ Bath Designer, Coe Anderson all received their Diploma in the Accredited Interior Design Program at Confederation College and have been working in their field for over 25 years.

Russell and Parhiala share a passion for design and embrace forward thinking.

They are always looking to offer their clients the latest design trends through implementing, coordinating and executing a collaborated vision. “We love the whole design process, seeing a job through from conception to completion, and witness the transformation with and for our clients” states Parhiala.

Design itself is ever changing with new products and new ideas emerging every season. As professional Interior Designers,

we need to stay ahead of the curve, to be innovators, to offer our clients the design expertise they expect.

“We make a point of attending many Design, Furniture and Kitchen and Bath shows throughout North America every year to keep abreast of new and emerging Design Trends” says owner Theresa Russell. “It is important to our clients that we are current.”

With state of the art Design software, Dusk to Dawn Interiors also offers their clients 3D rendered drawings of their kitchens, bathrooms and closets, as well as rendered images of what their newly designed interiors would look like, even before construction begins. “Most people have a difficult time envisioning the finished space, so see their home in a rendered perspective drawing, to be able to visually walk into the space, is invaluable” explains Russell.

Dusk to Dawn Interiors is close to opening up their new space, with beautiful kitchen displays, a deluxe walk in custom closet, as well as total home furnishing displays, showcasing all of the services that this

multi-faceted design company provides.

Theresa explains, “ We are not only a custom kitchen supplier, we are not only a custom closet supplier, we are not only a furniture store or a custom window covering supplier, we are all of the above, a true full service Home Decorating Company, excited to work in the community that we have strong local ties to.”

“It is because we are lucky enough to do what we love, that we have persevered for over 20 years, and we have the best clients in town” explains Parhiala.

For more information visit www.dusktodawninteriors.ca or follow them on Facebook.

Four New Members Appointed to NOSM Board of Directors The Northern Ontario School of Medicine (NOSM) held its Annual Members and Board of Directors meetings on Wednesday, September 24, 2014. These meetings were video-conferenced between Lakehead University in Thunder Bay and Laurentian University in Sudbury, with other members participating via tele- and web-conference.

Board members Kevin Cleghorn and Dr. Kathryn Gibson were thanked for their significant contribution to the Northern Ontario School of Medicine, as their terms completed September 24, 2014.

At the recommendation of the Board’s Governance Committee and Nominations and Community Relations Subcommittee, the Board appointed four new members to NOSM’s Board of Directors: • Ken Boschoff • Pierre Dumas • Krista Marcotte • Gary Boissoneau In accordance with Board policy regarding Officers of the Corporation, Dr. Brian J.R. Stevenson, President of Lakehead University, was confirmed as Chair of the Board and Dr. Robert Kerr, Vice President, Academic and Provost of Laurentian University, was confirmed as Vice-Chair.

The audited financial statements for the year ending April 30, 2014, and the Board approved that BDO Canada LLP be appointed as auditors for the fiscal year ending April 30, 2015.

In an overview of recent NOSM activities, Dr. Roger Strasser, Dean, spoke about the extensive community engagement that took place over the last four months. From May to September 2014, Dr. Roger Strasser, Associate Dean of Community Engagement and Senior Associate Dean at Laurentian University, Dr. David Marsh, senior leaders, and staff travelled to more than 50 Northern, rural, remote, Francophone, and Aboriginal communities across the North to meet with individuals, organizations, health-care professionals, and faculty to discuss Northern Ontarians' ongoing health-related needs. The input received is providing important guidance to setting the priorities of NOSM’s 20152020 Strategic Plan.

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THUNDER BAY BUSINESS OCTOBER 2014

Confederation College Celebrates the Grand Opening of the Ontario Power Generation BioEnergy Learning and Research Centre Continued from Page 9 “ The timing created the different processes. Today there are no commercial operations like we will be dong in Thunder Bay but their are using the Atikokan approach. We needed to have confidence we could get the power. The Atikokan conversion started in 2012. It is possible we may get a company to start an advanced pellet plant in Thunder Bay. The real question is where the demand for energy is going here. Today we don’t have a big demand but there is potential say with the Ring of Fire. If the demand materializes to a large extent we could find ourselves in need of more power so we want to have options. Thunder Bay is a practical approach low cost option which is a prudent way to preserve the option.”

The OPG-BLRC offers opportunities for demonstration, training and applied research related to biomass energy, including fuel quality, emission and combustion efficiency. Biomass energy systems use clean forest and agricultural sources to produce heat and electricity with less impact on the environment than fossil fuels. Through the centre, Confederation College is committed to developing a market for biomass in northwestern Ontario and other farther reaching markets.

Featuring state-of-the-art Fröling biomass boilers, fuel handling and heating systems, the OPG-BLRC is estimated to also provide 80 per cent of the total heat load for

the Shuniah/REACH Building at Confederation College this fall/winter.

Adopted and adapted from existing European technology, the OPG-BLRC is the first facility of its kind in Ontario.

The team supporting the facility is currently working with regulators in Ontario to modernize guidelines governing the use of biomass. In addition, research and testing will focus on streamlining biomass energy for community consumption, including

those in remote areas. Communities that participate will also develop transferable skills that could initiate additional projects and local investment including employment.

The OPG-BLRC has been made possible through funding from the Ministry of Training, Colleges and Universities, the Northern Ontario Heritage Fund Corporation, Ontario Power Generation, CRIBE (Centre for Research and Innovation in the Bio-Economy) and Evergreen BioHeat Ltd. Support was also received from Biothermic Renewable Energy Systems, CEM Specialities Inc. and WSP Canada Inc. Honeywell led the design and construction of the centre.

Quotes: “With the launch of this centre, Thunder Bay is furthering its reputation as a destination for scientific research and technological innovation in Northwestern Ontario. This state-of-the-art centre will certainly be at the forefront of biomass research in our region and I’d like to congratulate Confederation College and all its partners for bringing it to life.”

- Michael Gravelle, Minister of Northern Development and Mines, MPP Thunder Bay-Superior North “I am excited that this innovative learning and research centre will be opening in Thunder Bay at Confederation College. It is a further step forward in the development of a biomass industry in Northwestern Ontario. Our government is proud to support the expansion and development of our bio economy which already includes the conversion of the two coal generating facilities in my riding of Thunder Bay-Atikokan.”

- Bill Mauro, Minister of Natural Resources and Forestry, MPP Thunder Bay-Atikokan “The new Bio-Energy Learning and Research Centre will provide hands-on training for students in this emerging bioenergy field and will be integral to the success of many upcoming small to mid-size biomass projects here in Northern Ontario.”

- Lorne Morrow, C.E.O., CRIBE (Centre for Research and Innovation in the BioEconomy) "Today, Confederation College takes a giant step into the future. The shift towards renewable energy and cleaner technology was one of the motivators for Ontario Power Generation's (OPG) investment in the new BioEnergy Learning and Research Centre at College. It aligns with the company's strategic biomass initiatives in northwestern Ontario, strengthens OPG's support for educational opportuni-

ties at the College and further reinforces the company's commitment to the northwest region."

- Chris Fralick, Regional Plant Manager, Northwest Operations, Ontario Power Generation “Cleaner power, reduced carbon emissions, and an opportunity to spur renewable energy research and education — this project will pay dividends on campus and far beyond. Confederation College is not only fulfilling its sustainability commitments, it’s setting the stage for future innovation.”

- Luis Rodrigues, Vice President, Honeywell Energy Services Group “Evergreen Bioheat Ltd. congratulates Confederation College in the successful completion of the Ontario Power Generation BioEnergy Learning and Research Centre. The College has demonstrated both leadership and innovation in advancing a sustainable alternative energy solution that will not only be a showcase for Ontario but also for the rest of Canada.

Evergreen is very proud to be the exclusive supplier of the Fröling biomass hot water systems that are installed in the Research Centre which will provide long term, cost-effective heat to the College while substantially reducing the College’s greenhouse gas footprint.”

- Rick Connors, President, Evergreen BioHeat Ltd. “We are excited at the potential this facility offers. Through the Ontario Power Generation BioEnergy Learning and Research Centre, Confederation College is poised to become a leader in renewable biomass energy. The potential benefits seen by the communities of our region could be significant and the research and educational opportunities will further differentiate our College as a pioneer of innovative and sustainable learning experiences.”

- Jim Madder, President, Confederation College

Confederation College has been serving the citizens of Northwestern Ontario since 1967 meeting the educational needs of students in a catchment area of some 550,000 square kilometers. Along with its main campus in Thunder Bay, Confederation College has eight regional sites located in Dryden, Fort Frances, Geraldton, Kenora, Marathon, Sioux Lookout, Red Lake and Wawa.

Confederation College delivers exceptional education and training to an average of 8,800 combined full and part-time students per year and currently has a total of 805 full and part-time employees.

Confederation’s regional economic impact and contribution is valued at $411.2 million annually.

Confederation College is committed to environmental, economic and social sustainability. The Campus Environmental Action Plan was created as a five year strategic plan (2011-2016) to move sustainability practices on campus forward.

THUNDER BAY BUSINESS OCTOBER 2014

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First Nations: The Duty to Consult © 2014 Brian Babcock The future of Thunder Bay business is intertwined with the future of our First Nations. A series of recent court decisions have started to define the scope of the constitutional duty on the Crown to consult First Nations before approving any

Legal Matters project that might affect native lands. This duty does not stop at consultation- in many circumstances; there is a broader duty to accommodate. This is especially tricky in Northern Ontario, where vast expanses of Crown Land are also tradi-

tional lands of our First Nations, and money is often not the answer to sharing these lands. Most likely, this will lead to an economic and social benefits agreement. An emerging trend is demands for equity in the projects themselves.

This affects everything from mining to energy, electricity, transportation and construction. The extent of the duties, and the steps required to fulfill them, depends on the facts of each situation. A key factor is the extent of the potential adverse effect.

If you plan to do business in the North, expect the government to require you to help fulfill this duty to consult. The project proponent usually has the most information about the risks, impacts and potential benefits, and is motivated to see the

project proceed. Be wary however, as once you commit to consultation, you may be required to provide more studies and information than expected. In some situations, proponents have had to fund independent heritage research or environmental assessments. This can make costs skyrocket, so you need to have a flexible budget- inadequate consultation may result in delayed approvals, protests, injunctions or claims for damages. These can seriously negatively impact your financing, scheduling and costs.

Different considerations will apply if you are looking at going into business with a First Nation. Joint ventures are increasingly common, as are other structures.

First Nations own wineries, casinos, and airlines. Often these create opportunities for outsiders to share their expertise.

At Weilers, we have a strong track record helping both private business and First Nations solve the issues that arise from doing business together.

Often projects or businesses are locating on reserve lands. If that is your plan, you need to know that property rights on First Nations are not the same as on private land, or even Crown Land. You need a lawyer experienced in dealing with First Nations on your team.

Benefits of Walking – Let me list the ways In our modern hi-tech world it seems that the general population thinks science and medicine know everything and if not that in short order they will find the cure to all disease and ill health.

This is certainly encouraged with the American prime time television dramas that are always on and the constant

media hype about the next looming disease and the next miracle cure.

Hi- tech medicine is flashy and exciting and in some instances has the ability to do amazing things to help people.

However, the vast majority of us will benefit significantly much more with low to no tech, non flashy approaches to health. There is no fund raising necessary for expensive machinery and you don’t need to personally spend hundreds or thousands of dollars to do it. We’ve heard it all before, regularly floating over our heads as we reach for the next magic pill or procedure. Are you ready for it? Here it is: Eat in moderation mostly whole foods, get lots of rest, keep active on a daily basis, don’t smoke and stay engaged socially. Wow! Heavy stuff. Seems so simple. So why don’t

we all do it? In my almost 20 years in practice I’ve heard pretty much all the excuses. The reality is no one can make you do anything. You have to first accept that this health approach is indeed true, second list it in your mind as a priority and thirdly find the motivation to do it. Without any exaggeration, the Canadian and provincial governments, insurance companies and each of us would collectively save billions, yes bil-

many cancers including breast and colon · Boosts the immune system · Helps the body cope with internal stresses · Helps control body weight · Helps the body absorb insulin better (especially important for diabetics) · Helps to increase flexibility and coordination · Best activity for spinal health as it moves all the joints and muscles in the spine. · free

lions of dollars in health care costs and lost time from work each year. Think of all that money that could be used for all the other very important underfunded

Other than your shoes its

So now that I convinced you, here are a few suggestions.

1) Start easy and work your way up. Maybe 5-10 minutes is all you can do. Start with that.

2) Wear a good pair of supportive shoes with laces.

3) If you cannot do a full 30-60 minutes, break it up into 15 minute blocks throughout the day.

4) Swing the arms. Walking is a whole body movement not just your legs.

5) Cement is harder than pavement which is harder than the ground.

Over time it can make a difference for some people and certain types of injuries.

6) If walking on side streets or especially rural roads, be aware that the road is beveled. So one leg will always be 1 – 2 inches lower than the other. It can affect you pelvic alignment and cause repetitive strain injuries. This goes the same if walking around a track.

Always alternate directions daily.

social programs.

Walking is one component of this not so radical health care approach. In brief, let me list the ways that scientific research has shown the health benefits of walking 30 - 60 minutes per day. · Lowers blood pressure · Reduces high cholesterol · Significantly improves moderate depression (as effective as medication without the side effects) · Increases bone density (especially important for those with osteoporosis or osteopenia) · Decreases the incidence of

7) If walking is not an option do to knee, hip or other problems, try an elliptical machine, cross country skiing, walking in the water, swimming or a stationary bike with moveable arms.

James DiGiuseppe is a local chiropractor with a busy family and wellness practice.

For more health information or to contact Dr DiGiuseppe visit www.portarthurchiropractic.com.

LOOKING FOR SOMETHING EXCITING TO DO?!

Ever thought of Ship Wreck Diving?!

You’ll probably never say… “I’m bored!” …again!

By Sherry Aalto That’s right! Ship wreck diving!

As many of you may or may not know, there are literally hundreds of shipwrecks in our Great Lakes and there have been

over 50 located just out past Welcome Island…Now you might not think that this is something to do to just pass time…but once you start exploring this new phenomenon of ship wreck diving, you just might find yourself hooked on this new found

passion.

At Wally’s Thunder Country Diving, located at 500 N. May Street, Thunder Bay, Ontario, you can actually get involved in learning to Scuba Dive or even just Snorkel and start exploring a whole new world of intrigue! Skilled and certified instructors will provide complete, safe training so that you can, not only Scuba Dive or Snorkel in your own area and explore a whole new world but, also when you are vacationing in other parts of this vast world! When travelling to some exotic, sunny country, people often want to snorkel or scuba dive to see the beauty of what lies beneath the waters’ surface…a 20 minute, crash course on some beach for such an undertaking is not the way to go when considering safety and proper use of equipment.

Wally Peterson has been and instructor trainer since 1976 and is a Platinum Pro 5000 Instructor. He is a SSI Instructor Trainer Certifier and a DAN 02 Instructor and based on the premise that ‘the customer comes first’, Thunder Country

Diving is a full service SSI Dive Centre that can teach and assist you with all your diving needs and interests.

Thunder Country Diving not only offers Dive Training and Courses, they also can provide Sales, Service and Rentals…whether you are looking for new equipment, servicing your current diving system, refills or rentals, they have what you need. There is also available, Dive Travel where, Wally and his expert staff organize and lead Dive Trips/Holidays to locations around world. There are also Dive Charters. Transport Canada approved boats and certified operators with a minimum of SVOP and Med A3 certification as

well as First Aid/CPR/AED and 02 training as your Guide/Dive Masters, will not only dive sites but, will also share the history of the area and the wrecks for a truly enriching and fun experience!

And let’s forget Ice Diving! Yes! There you see? This can be an all season adventure! The clarity is amazing in the clear, unsalted fresh waters of our Canadian North Shores of Lake Superior and the surrounding lakes.

So just to re-cap this…Thunder Country Diving is your complete Dive Centre offering, Wreck Diving, Ice Diving, Dive Charters, Dive Training and Courses, Sales, Service, Rentals and Dive Travel Holidays and Trips.

Unlike anything else you’ve ever tried before…Go ahead! JUST JUMP IN!!

Contact Wally’s Thunder Country Diving, at 500 N. May Street, Thunder Bay, ON. (807)623-6550, fax (807)623-8194, Email: tcdiving@tbaytel.net or www.thundercountrydiving.com Check out their next scheduled Scuba Trips and get your ‘Dive on!’

SHOP LOCAL . . .REALLY! Yes…Really! Isn’t time to discover or even rediscover what great places there are to shop right here in Thunder Bay! With all the hype on cross-border shopping and on-line shopping, it is easy to get accustomed and excited about seeking out deals, deals, deals, when the world is at your finger tips. But wait!

Before you even click the mouse…check out what you can actually buy here in Thunder Bay! Shop on line! Local vendors want you to access their web sites but, at the end of your search words in your tool bar type in… ‘/in Thunder Bay’!

For everything we purchase for our families, ourselves, our homes, our friends, should we not at least see what our local vendors have to offer? In a lot of cases, most anything we purchase

Next Shop Local Feature November 2014 Ad Copy Deadline October 22 Call Sylvia @ 629-7599 or Sonia @ 631-4244 www.northsuperiorpublishing.com

across borders has a price close to what we would pay here at home…so why not keep the dollars at home?

Everyone knows the importance of strengthening their own economy and it is no secret that a stronger economy secures more jobs and spin off and so on and so on. Those are two benefits of shopping local! Another benefit is the good feeling you get when you know you have exercised loyalty and supported your local vendor in your community! Vendors want to do well for their consumers. They want to develop a relationship with families for generations! And there is something to be said about that kind of recognition for both consumer and vendor/local shop owners!

Now, no one can shop local all the time, but wouldn’t it be nice if whenever we shop we make ‘did I try to shop local today’ our first option. The barter system is still in style, maybe not everywhere you shop, but if a consumer asks for a bit of a discount, most times the local vendor will check out the possibility to satisfy the request and when both parties are satisfied…a new relationship has just begun.

Why do we want our locals to shop local? Because when shopping begins

at home, everyone benefits! We want to encourage local support for our local businesses and build commerce in our city. Sometimes, as we meandour our way through our shopping sectors and we see another business has closed its doors, or we hear about a local vendor going out of business, we acknowledge some sense of disappointment, because it marks change and we know that business will more than likely never return.

So… so?? What can w do to ensure our local businesses stay in business?

We can try to shop at home first. We can ask our local vendor to send out for items we can’t find in their stores. We can see if we can get a better price from the local vendor. The bottom line is…

“If I shopped today…could I have shopped local?” One local purchase at a time is all it takes to build a stronger local economy. That’s all it takes! As the old saying goes,…

“We’ll be here, as long as you are here!”

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From one Local Business to another… and another…

Welcome to our inaugural Shop Local – Shop Thunder Bay section which will now be a regular monthly feature in Thunder Bay Business.

North Superior Publishing is a local business celebrating its 30th anniversary this December. Because of our long-term success, we decided to create a section in Thunder Bay Business where local businesses can be showcased.

WHY? · Because we want to support local business. After all, local business has supported us for almost three decades. · Because we wanted to create a place specifically for local businesses where they can promote and advertise their goods, products, services, events, etc. Our local businesses carry many of the same items that are found in non-locally owned businesses, and we want everyone to know who they are and where they are. · For the purposes of this publication, a local business is defined as: o You are a locally owned BUSINESS operating in Thunder Bay o You are a locally owned and operated FRANCHISE that makes advertising decisions independently from its Corporate Offices o You are a BIA who wants to promote your Shopping District HERE’S WHAT ELSE WE ARE DOING We will be doing a feature article on one of the advertising businesses each month. You may be asking, “How are you going to make THAT decision?” On the 16th of each month, we will put the names of all the businesses advertising in the next issue of Shop Local – Shop Thunder Bay in the proverbial hat and draw a name. This means that each business has an equal chance of being our Featured Business of the month. We can’t

make it any simpler than that!

Thunder Bay Business is also available online for no less than 12 months. These are the complete issues of each publication which means that EVERYTHING that was in the print issue is online for an entire year! So, not only can people read the articles in the back issues, but they can also see who advertised in those issues. This is just one more way that we are helping businesses to promote themselves at no additional charge.

Starting in the May issue, all the ads will link directly to the businesses’ website – not only for the current issue but for all online back issues. (Issues prior to May 2014 will not hyperlink to websites).

In future issues, we will be including more editorial about the local economy, statistical information, articles on events, and more.

We would like to invite YOU to submit articles about shopping local such as how local businesses are working together, tips on marketing locally, what BIA’s are and why they work, etc.

The bottom line – North Superior Publishing wants our local businesses to THRIVE! For more information on Shop Local – Shop Thunder Bay, contact: · SYLVIA GOMEZ – (807) 629-7599 – sylvia@northsuperpublishing.com · SONIA RUTTER – (807) 631-4244 – sonia@northsuperiorpublishing.com · SHERRY ALTO – (807) 627-9345 – snwriter@hotmail.com We are looking forward to promoting your local business in Thunder Bay Business – Thunder Bay’s Business Publication.

Thank you for supporting us in making this section of Thunder Bay Business a huge success.

BY THE WAY… Did you Shop Local today?

Could you have?

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THUNDER BAY BUSINESS OCTOBER 2014