Summer 2013
The Farm Labor Crunch
yields
Summer 2013
Who we are: Northwest Farm Credit Services is a customer-owned, financial services cooperative, providing more than $11 billion in credit, crop insurance, and related services to farmers, ranchers, agribusinesses, commercial fishermen, forest products producers, equipment dealers, chemical suppliers, part-time farmers, and country homeowners.
Board of Directors Karen Schott, Chair, Broadview, MT Dave Hedlin, Vice Chair, Mount Vernon, WA Rick Barnes, Callahan, CA Christy Burmeister-Smith, Newman Lake, WA Drew Eggers, Meridian, ID Jim Farmer, Nyssa, OR Mark Gehring, Salem, OR John Helle, Dillon, MT
FEATURE STORY > 4 Farm labor shortages are impacting all facets of U.S. agriculture. Northwest FCS customers share the challenges they face and the strategies they’re using to find and maintain an adequate workforce.
Herb Karst, Billings, MT Bruce Nelson, Spokane, WA Dave Nisbet, Bay Center, WA Kevin Riel, Yakima, WA Julie Shiflett, Spokane, WA Shawn Walters, Newdale, ID
About Yields Yields is produced for stockholders of Northwest FCS, an Agricultural Credit Association. Comments and story ideas can be sent to the Marketing Department, c/o Northwest FCS, P.O. Box 2515, Spokane, Washington 99220-2515.
The Ag Workforce Coalition > 3
website: northwestfcs.com
Northwest FCS Scholarship Awards > 11 Tips for Hiring Seasonal Workers > 15
Northwest Farm Credit Services is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability, disabled veteran, Vietnam era or other eligible veteran status.
Labor – A Vital Resource in Agriculture Phil DiPofi, President and CEO
The world increasingly depends on the United States to provide food beyond its borders. Our customers in the Northwest produce and process nearly 150 different commodities with tremendous growth potential for the future. To meet this increasing demand, agricultural producers depend on several fundamental resources, including labor. Without an adequate workforce, agriculture and the broader economy will suffer. That’s why Northwest FCS has joined with other stakeholders in agriculture to push for public policy that ensures America’s farmers and ranchers have access to an adequate and stable workforce. We must find legislative solutions that meet current and future labor needs and facilitate competitive, global labor markets in agriculture. In addition to farm labor, we are seeing competition increase for skilled workers, both inside and outside agriculture. Employers are re-evaluating how they attract and retain employees. The next generation of workers places a much higher value on technology, compensation and work life balance than prior generations. Demonstrating proven performance in these areas will be essential to attracting and developing high-quality people. In the Northwest, we are fortunate to have the soil, water, weather, proximity to export markets, research universities, and innovative producers and processors that are second to none in the world. More young and beginning producers are choosing to return to the farm or get started in agriculture for the first time. And we will continue to work together as an industry to reach resolution on the farm labor issue to build strong, sustainable businesses for the future.
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Agriculture Workforce Coalition Proposal for Reform farms and ranches less competitive with foreign farmers and less reliable for the American consumer. Securing a reliable and competent workforce for our nation’s farms and ranches is essential to agriculture and to the U.S. economy.
Solution: • This crisis must be addressed through legislative reform that reflects the agreement reached between the Agriculture Workforce Coalition (AWC) and the United Farm Workers (UWF) which includes both a program to provide access to a legal workforce into the future and an adjustment for current experienced unauthorized agricultural workers. Arturo Rodriguez, President, United Farm Workers and Chuck Conner, President & CEO, National Council of Farmer Cooperatives
Current Workforce
America’s farms and ranches are among the most
In order to minimize the impact on current economic
productive in the world, but they have struggled in
activity, the AWC supports an adjustment of status for
recent years to find enough workers to pick crops or care
experienced, but unauthorized, agricultural workers who
for animals. Current programs simply do not work—by
currently reside in the United States. This adjustment
most estimates, these programs supply only two to
should include the following components:
three percent of the workers needed in agriculture. Recognizing the need for a new direction, a group of organizations—representing a broad cross-section of American agriculture—has come together to form the Agriculture Workforce Coalition The AWC brings together organizations representing the diverse needs of agricultural employers across the country. AWC serves as the unified voice of agriculture in
• These workers have a future obligation to work for a number of days annually in agriculture for several years. • Upon completion of this future work obligation, the workers could obtain permanent legal status and the right to work in whatever industries they choose, including agriculture.
Agricultural Worker Visa Program
the effort to ensure that America’s farmers, ranchers and
The Agricultural Worker Visa Program will ensure
growers have access to a stable and secure workforce.
agriculture’s future legal workforce. This new program offers both employer and employee choice and flexibility
Issue: • U.S. agriculture faces a critical shortage of workers every year, as citizens are largely unwilling to engage in these rigorous activities and guest worker programs are unable to respond to the marketplace. This situation makes our
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through two different work options: an “At-Will” Visa and a Contract Visa. These three-year visas would be valid for employment with agriculture employers registered through the USDA and are separate from the low-skilled visas for the general business community.
Past legislative proposals (e.g. AgJOBS, HARVEST Act, BARN Act and other bills) have attempted to reform the H-2A program to ensure a future workforce in agriculture. However, it is apparent that those proposals are no longer viable to meet agriculture’s needs. Multiple H-2A regulatory changes and rigid program administration have made use of an already difficult program nearly impossible. A national survey conducted by the National Council of Agricultural Employers • “At-Will” Visa employees have the freedom to move
from employer to employer without any contractual commitment, replicating the way market forces allocate the labor force now.
of H-2A employers under the current rules showed that administrative delays result in workers arriving on average 22 days after the date of need causing an economic loss of nearly $320 million for farms that hire H-2A workers. Costly recruitment requirements result in
• Contract Visa employees commit to work for an employer for a fixed period of time, giving both parties increased stability where it is mutually preferred.
Background:
less than 5 percent of those referred by the government working the entire contract period. Agriculture needs a program that functions as efficiently as the current free market movement of migrant farm
In times of shortages, farmers have relied on these
workers while providing the security of a contractual
foreign workers who are admitted under a government
relationship in areas where there is little migration.
sponsored temporary worker program known as
Having lost confidence in the H-2A structure as a
H-2A and on workers who appear to have legal status
framework for future success, AWC members seek the
to be working in the United States. The demand for
new approach outlined here to ensure a legal, reliable,
foreign workers is heightened due to not only a lack of
long-term workforce for all sectors of the industry.
a domestic workforce, but also the reverse migration of workers from the United States to Mexico, historic
For more information visit: agworkforcecoalition.org
levels of immigration enforcement and bipartisan congressional commitment to a credible work authorization system through mandatory E-Verify. All AWC members agree that those factors, along with an increasingly rigid and burdensome H-2A program, demonstrate the need for a new approach. Reforms to the immigration system can assure that American agriculture has a legal, stable supply of workers, both in the short- and long-term for all types of agriculture. This requires a legislative solution that deals with the current unauthorized and experienced agricultural workforce and ensures that future needs are met through a program that will admit a sufficient number of willing and able workers in a timely manner.
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The farm labor crunch While workers are in the fields picking asparagus, planting vineyards, thinning onions, and tending fruit trees, Northwest producers worry whether they’ll have enough workers to harvest their crops. And they’re not alone. Farm labor shortages are impacting all facets of U.S. agriculture. Beyond just fruits and vegetables, dairy farms using immigrant labor provide more than three-fifths of the country’s milk supply. Without these employees, says a recent Texas A&M University study, economic output will decline by $22 billion and some 133,000 people will lose their jobs. We talked to Northwest FCS customers who employ a significant number of workers. The vast majority of their labor is comprised of seasonal, migrant and H-2A guest workers. We asked them about the challenges they face and the strategies they’re using to find and retain hardworking employees. Their approaches may differ but the consensus is clear. The farm labor shortage isn’t going away. Increasing government regulation is making it harder to anticipate and manage labor costs. And producers are going to great lengths to maintain an adequate workforce.
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team host worker-family BBQs and holiday get-togethers
Mercer Canyons Horse Heaven Hills
to share their appreciation. And workers who stay the
Prosser, Washington
with harvest bonuses.
Full time employees: 60 Seasonal employees: 374 (total 2012)
“We try to be fair with everyone and give them
entire season – March through November – are rewarded
opportunities,” says Rob. “About 20 to 35 percent of our full-time people have been with us more than 20 years. We have a lot of employees around the 10 to 15 year mark, too. They know they’re an integral part of this team. Some even call this place ‘their farm’ and that’s what you want as an employer. We’re all just stewards of this land together.”
Major expansion increases labor Mercer Canyons has been rapidly expanding their wine vineyards the past four years to meet customer demand. They are developing more than 1,400 acres of grapes, or enough to produce a half-million cases of wine every year. Mindboggling. But expansion requires significantly more labor, especially when you’re growing grapes. There is no way to mechanize the growing process with technology. Everything must be done by skilled, careful hands in the field. Rob Mercer’s family has farmed in the Horse Heaven Hills of eastern Washington for more than 125 years. In this fertile, sandy soil along the Columbia River, Mercer Canyons grows more than 10,000 acres of fruits and vegetables – wine grapes, potatoes, carrots, garlic, onions, grass seed and kale, to name a few. The Mercers take great pride in a four-generation legacy of sustainable farming, bringing healthy food to tables around the world. Mercer Canyons is a highly-respected employer, well known in the valley and in homes across the Mexican border. This family-owned business takes care of their people and many say, treats them like family. The farm offers competitive pay above minimum wage. They make sure employees are getting the hours and tools they need. There are benefits for full-time and even some long-time seasonal employees. Rob and his management
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Rob Mercer and his management team are keenly aware
construction in February. Veronica Montoya, Corporate
of farm-labor shortages in Washington and across the
Administrator with Mercer Canyons, even made a trip
country. In fall 2011, then Washington Governor Christine
to Mexico to meet with the company recommended to
Gregoire declared the farm-labor shortage a “crisis” as
source workers. She visited with farm laborers and their families to talk about Mercer Canyons and the type of
More than half of the H-2A workers Mercer Canyons planned for
jobs they would start in March. As it turned out, more than half of the H-2A workers Mercer
never came to the
Canyons planned for (and built
United States. And
housing for) never came to the
those who did, arrived six weeks later than the date of need.
United States. And those who did, arrived six weeks later than the date of need. The issues were complicated.
International and domestic H-2A workers One of four housing units built for H-2A guest workers
According to H-2A guidelines, an employer seeking labor
tree-fruit producers scrambled to find enough workers
certification must first show “there are not sufficient
to harvest the fruit. Mercer Canyons hires the majority of
U.S. workers who are able, willing and qualified to
their vineyard workers in the early spring so they haven’t
perform the labor or services required in the petition.”
felt the full impact of the shortage yet. But, they know
This normally isn’t an issue for apple growers who use
it’s coming. That’s why they chose to implement the
H-2A workers in the fall when labor is tight. Vineyards, on
H-2A guest-worker program this year. They were the first
the other hand, hire the majority of their workers in the
vineyard in Washington to apply.
spring and do everything they can to keep them through the entire growing season.
Implementing the H-2A guest-worker program
“We originally applied for 40 H-2A visas, March through
Essentially, section H-2A of the Immigration Reform and
September,” explains John Derrick, vice president of
Control Act allows U.S. producers to hire temporary,
vineyard operations. “We had to cut the numbers back
nonimmigrant workers for ag labor on a temporary or
to 19 based on the amount of people being sent to us
seasonal basis. Employers must gain approval from the
through the Washington State Employment Securities
Federal Department of Labor and are required to comply
Office.
with a number of conditions. Growers reimburse workers
Essentially,
the cost of transportation from their home country and
half of the
back again when the contract is complete. The cost isn’t
H-2A contract
cheap. They must also provide free worker housing.
must be open to domestic
Rob and his management team spent six months
workers. So,
researching the H-2A program before they applied
we’re required
for visas in June 2012. They started building housing
to hire anyone
to accommodate 48 workers in August and finished
who applies.
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John Derrick, vice president of vineyard operations.
“You can imagine the friction this created with our regular crew,” says John. “We can’t afford to pay everyone $12 per hour and workers compare their paychecks. The H-2A contract must be written for specific jobs. Anyone – international or domestic – who performs the same task must be paid at the $12 per hour rate. Our guys were That’s a real challenge when people come to you with no
coming to us saying, ‘How come they’re making this much
field experience or poor employer references. We check.
more than me? I’ve done this job before and I’m better at
We also drug test all our employees before hire. Originally
it.’ We’ve tried to explain that the H-2A workers are here
the state said these weren’t common practices for
only temporarily to help. They’re still not happy about it. I
agricultural businesses. It took some convincing, but we
think they’ve reached consensus, though. It’s not the H-2A
were finally able to explain that vineyards hire employees
workers they’re mad at. They know these guys are hard
for the long-term, nine to ten months. These are common
workers. It’s just the program that’s frustrating.”
hiring practices for us.”
Planning for the future The impact of H-2A wage rates
Mercer Canyons hasn’t decided if they’ll use the H-2A
Employers using H-2A must also establish that wages
program next year. In large part, they’re waiting for
paid to these workers will not “adversely affect the wages
Congress to act. “We are very concerned about labor
of workers in the United States similarly employed.” So,
shortages in our state,” says Rob Mercer. “For a while it
every year the Department of Labor establishes “adverse
looked like Congress might actually do something on the
effect wage rates” for each state. This year H-2A workers
immigration issue. Now we’re not so sure. We’re making
in Washington are paid $12 an hour, a $1.25 increase from
big investments here to meet demand. The more you
last year, compared to the states’ minimum wage rate of
plant the more exposed you are to risk. We may look back
$9.19 per hour. It’s hard not to state the obvious here, but
and say it was a brilliant idea to do H-2A, even with all the
it seems farm workers who live and work in Washington
headaches. Or, we just built four houses that need to be
are actually being adversely affected by H-2A.
converted to single-family dwellings and move on.”
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Advanced Labor, LLC Basin City, Washington Full-time employees: 5 Seasonal employees: 719 (total 2012)
a time. Imagine the payroll logistics. Growers pay piece rates during harvest, tracked by the fruit, variety and number of bins picked. At the end of the day though, every employee must be paid at least minimum wage for the hours they worked. Guaranteed.
Increasing paperwork and documentation “On the hiring side, we’ve seen BIG changes in the paperwork and documentation to hire farm workers,” says Kameron. “That’s partly why our business exists. Growers are spending so much more time on paperwork instead of being able to focus on growing a good, quality product. The new rules and regulations are complicated too, especially for the older generation who is less familiar with spreadsheets and resources online.” Kameron, Christine, Kutter and Callie Jenks
Small-acreage growers have been particularly hard hit by the labor shortage. It’s tough to compete with large growers who hire early in the spring. Or, have the means to pay much higher wages during the harvest crunch.
Growers are spending so much more time on paperwork instead
growers run the risk of losing their entire crew. Kameron and Christine Jenks understand these challenges well. They’ve made it their business to look out for the smaller growers in the Columbia Basin.
says Christine. “The doublesided I-9 Employment Eligibility Verification form from the Department of
Field workers carry cell phones these days. If someone is paying 25 cents more down the road to pick cherries,
“To give you one example,”
of being able to
Homeland Security comes
focus on growing
with a 66-page manual. And
a good, quality
that’s the improved version.
product.
If you make an error on the form you can be penalized
$150 to $1,500 per mistake, even for little things, stuff Kameron and Christine started Advanced Labor,
you wouldn’t think would be an issue. It’s easy to make
LLC in 2008. They source, hire, payroll and supervise
honest mistakes when you’re working with people who
farm workers for other growers. The majority of their
may not be able to read or write. We want to do this
customers farm 50 to 100 acres. Last year, Advanced
right. We’re trying to provide a much needed service for
Labor employed 719 workers – 10, 25, or 300 people at
farmers and good jobs for legal farm workers. Sometimes
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it just feels like the agencies are out to get you, instead of
years old to work in the orchards with his uncle. Lupe
trying to help you comply.”
wants his fellow workers to find a fair, honest employer they can trust. Kameron wants his farmers to find loyal, hardworking workers they can trust. Essentially, Kameron and Lupe speak the same language – beyond just being fluent in both Spanish and English.
Finding Solutions American farms and ranches are among the most productive in the world, yet many are struggling to find enough workers to pick the crops or take care of livestock. Fewer migrant workers are coming from Mexico. Competition from the construction and services industries will make it even more difficult to find workers as the economy improves. How health care reform will impact U.S. agriculture is anyone’s guess. Kameron and Lupe Hernandez, chief supervisor
Sourcing quality workers
“We need to have room to grow,” says Kameron. “There’s
How does Advanced Labor begin to find good workers
a huge need in agriculture and the labor shortage
in a labor crisis? Kameron says everything boils down
isn’t going away. We hope Congress will lighten the
to relationships. Advanced Labor relies on a strong,
immigration rules for agriculture so workers can come
loyal network of supervisors and field workers. Lupe
and go legally. That’s what we’re waiting for. We’re just
Hernandez, chief supervisor, has lived in the basin since
business people and you can’t make smart business
1974. He came to the United States when he was just 16
decisions based on maybes or possibilities.”
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Northwest FCS Awards 47 Scholarships Totaling $70,500 We are pleased to announce the winners of the 2013 Scholarship Program. Forty three scholarships were given to sons and daughters of Northwest FCS customers and employees in Idaho, Montana, Oregon and Washington; eight high school students and three college students from each state were awarded $1,500 scholarships. Three employees’ students received $1,500 scholarships and one $1,500 minority scholarship was awarded.
College Winners Idaho Russell Jared Crane is the son of Dan and Shaunna Crane of Twin Falls. He is a student at Brigham Young University studying Clinical Laboratory Science. Crane was a member of the National Honor Society, basketball team captain, District leader for the Tegucigalpa, Honduras Mission and oversaw three missionary companionships from 2010 to 2012. Crane received his Eagle Scout Award from the Boy Scouts of America and works on his family’s dairy farm.
Shelby Martinell is the daughter of Bill and Kristina Martinell of Dell. She is a student at Montana State University studying communications in hopes of becoming a news broadcaster or work in ag communications. She has held president, vice president and secretary leadership roles for her FFA, 4-H and ASB chapters. Currently she is a part of ‘Up Til Dawn,’ a fundraiser for St. Jude Children’s Hospital and the fundraising officer for a sorority she helped create.
Oregon Amelia Fitch is the daughter of David and Beth Fitch of Astoria. She played soccer, basketball, softball and track and field for Astoria High School. She was also an active leader in her school’s Key Club, FFA, Spanish Club and National Honor Society. She is a sophomore at the University of Oregon and is pursuing a degree in biology and environmental science.
Jeff Kaufman is the son of Fred and Doris Kaufman of Lewiston. He was very involved with his 4-H chapter holding multiple leadership positions including teen association secretary and treasurer, Machinist Club President, Student Council representative and College of Agricultural and Life Sciences Student Affairs Council representative. He is a sophomore at the University of Idaho studying agricultural systems management to pursue a career as a farmer.
Brett Harrison is the son of Travis and Kirsten Harrison of Lexington. He is a junior at Oregon State University studying agricultural business management and hopes to pursue a career in ag finance/law. He is a member of the OSU Collegiate FFA and Agricultural Honors Program. In high school, Harrison held many leadership positions including FFA President, vice president and sentinel.
Jeremiah Schroeder is the son of Philip and Lura Schroeder or American Falls. Schroeder is a senior at University of Idaho studying mechanical engineering. He was the Aberdeen High School Fellowship of Christian Athletes president, Honor Society treasurer and U of I American Institute of Aeronautics and Astronautics Treasurer. He participated in his high school concert band, jazz band, Academic Decathlon and UI Jazz Band.
Montana Sierra Briese is the daughter of Kim Briese of Butte. She is a student at Montana Tech studying mechanical engineering. She was the president of the Baja Buggy Senior Design Project, head of the prom and graduation committees and co-captain of her high school’s volleyball team. She is a member of the Mechanical Engineering Club and Society of Women Engineers. Amber Stenson is the daughter of Richard K. and Mary Stenson of Wibaux. She attends Montana State University. Stenson is the vice-president of the Toastmasters Club, treasurer and peer leader for her economics class and 4-H and FFA president. She was also active in her high school’s student council and National Honor Society and a member of the basketball and track team. Stenson is studying agriculture economics and finance.
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Mary Rietmann is the daughter of Joe and Donna Rietmann of Ione. Mary attends Oregon State University and is studying human development and family sciences and education to pursue a career as an elementary school administrator. Rietmann is a member of the Kappa Alpha Theta Fraternity for Women. She was the Ione High School National Honor Society President and a member of the North Lexington Livestock 4-H Club.
Washington Erik Hille is the son of Daniel and Bobbie Sue Hille of Ritzville. He is a senior at Washington State University studying ag technology production management with hopes of becoming a precision ag specialist/entrepreneur.
James Lange is the son of Frank and Patty Lange of Garfield. He is a junior at Linfield College studying Economics and Finance with hopes of owning and operating his own farm one day. Lange is the Hall Wellness Chair at his college, a former FFA President, vice president and treasurer, National Honor Society treasurer and football and basketball captain.
Caden Stockwell is the son of Doug Stockwell. Stockwell is a member of Washington State Cycling Team and WSU mentoring program. He is also a Math is Cool teacher helping fourth graders prepare for math competitions. Stockwell is a junior at Washington State University studying mechanical engineering.
Minority Scholarship Winner
Kelli Nelson is the daughter of Douglas and Susan Nelson of Idaho Falls. She was the team captain of the Bonneville Swim Team, assistant junior high school swim coach, a member of the Chamber of Commerce Youth Leadership program and church youth group president. She is a member of the Bonneville Advanced Choir, Gem State Honor Choir and is a four year varsity track and field letterman earning two top three state finishes in the U.S. and Canada. She plans to attend University of Utah and study chemical engineering. Kurtis Nielson is the son of Bret and Jennifer Nielson of Adrian, Oregon. He was the president of the Adrian High School ASB, church and youth group leader, Deacon’s and Teachers Quorum president, Eagle Scout Leader, basketball and football co-captain and student body reporter. He plans to attend Brigham Young University-Idaho to study mechanical engineering.
The scholarship is awarded to a minority student pursing a degree in business, accounting/finance or economics, and attending an accredited four year University in one of our service states. Margarita Contreras moved from Mexico to Idaho with her family when was 10 years old. She is a first generation college student, attending the University of Idaho and entering her junior year this fall. She is very involved with the University of Idaho College Assistance Migrant Program, which helps freshmen students’ transition to university life from a migrant/seasonal farm working background. She is majoring in agribusiness and maintains a 3.92 GPA.
High School Senior Winners Idaho Brogan Bennett is the son of Marty Bennett of Gooding. He was the Gooding High School Rodeo Club vice president and competed at Idaho High School State Rodeo. He was a member of the National Honor Society, FFA and high school football and basketball team. He plans to attend University of Montana and study business/finance in hopes of attending law school. Hailee Harrigfeld is the daughter of Hal and Karen Harrigfeld of Ashton. She plans to attend BYU-Idaho and study horticulture to become a florist. Harrigfeld was president of her church’s youth group, captain of the North Fremont High School volleyball and basketball teams and a member of the National Honor Society.
Chantell Lowe is the daughter of Luke and Debbie Lowe of Reubens. She was the valedictorian of her class at Highland Jr.-Sr. High School. Lowe was the Idaho Family, Career and Community Leaders of America (FCCLA) state president, Business Professional of America (BPA) president, Winchester Livestock 4-H reporter, and Craigmont-Reubens-Winchester Youth Sports coach and referee. She plans to attend the University of Idaho and study sports medicine/massage therapy.
Alicia Matsuura is the daughter of Raymond and Yukiko Matsuura of Blackfoot. She was tennis team captain, National Honor Society Secretary, Seminary Class President, Young Women’s Camp youth leader and Young Women’s secretary. She plans to attend Brigham Young University and study psychology.
Montana Darcy Anderson is the daughter of Tracy and Becky Anderson of Volborg. She plans to attend Northwest College in Powell, Wyoming and study agricultural business and/or animal science. She was the vice president of her FFA chapter, held many leadership positions in her 4-H chapter, including Teen 4-H President. Anderson was the president of Students Against Destructive Decisions (SADD), vice president of Business Professionals of America, President of Friends of Rachel Club and vice president of the National Honor Society. Taylor Brown is the daughter of James and Lacee Brown of Sidney. She was the valedictorian of her senior class, student council vice president, Sunday school teacher, and a member of the Richey High School band, choir, basketball, and volleyball teams. She has also held numerous leadership positions with her FFA chapter. She plans to attend Montana State University and study agricultural education and agribusiness.
Kassidy Hansen is the daughter of Todd and Angie Hansen of Gildford. She plans to attend University of Montana and study medicine. She was the valedictorian of her class with a 4.0 GPA, the FCCLA Chapter and district president, State Parliamentarian BPA Chapter President, SkillsUSA State Parliamentarian Skills USA State President and a HOBY Girls State Representative. She was her high school’s basketball co-captain and volleyball co-captain. Alyssa Hoversland is the daughter of Alan and Mary Hoversland of Wolf Point. She was the valedictorian of her high school class with a 4.0 GPA. She held many student council positions, including president. Hoversland was the National Honor Society President, class treasurer, president of the Business Professionals of America and captain of the volleyball team. She plans to attend University of Montana and study pharmacy.
Tiegan Johnson is the son of Tim and Tasha Johnson of Dutton. He was valedictorian of his senior class, student body president, National Honor Society president, FFA member, Montana Career Preparation Association vice president, football team captain and track and field and basketball player at Dutton/Brady High School. He plans to study engineering.
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Ryan Eichmann is the son of Don and Tammy
Trent Pearson is the son of Arthur and Lori Pearson of Conrad. He plans to attend Montana State University in Bozeman and study civil engineering. He was the Conrad High School football team captain, President of the National Honor Society, president of the Business Professionals of America and FFA Sentinel. He also participated in pep band, concert band, track and field and the anti-bullying committee.
Eichmann of Days Creek. He was the 2009 Class president, football team captain, MVP and Outstanding Senior. He also led his 4-H club as president and was a member of the National Honors Society. He was a member of his high school’s FFA chapter and worked as a ranch hand. He plans to attend the University of Oregon and study pre-medicine.
Kansas Suenram is the daughter of Andy and Peri Suenram of Dillon. She was the student body vice president, HOSA-Future Health Professionals vice president, Montana Behavioral Initiative (MBI) secretary, B-Club secretary, 4-H vice president and Southwest Montana Quarter Horse Youth Association director. She participated in volleyball, basketball and peer tutoring. Suenram plans on attending the University of Montana to study pre-physical therapy.
Brock Lourenzo is the son of Shannon and Julie Lourenzo of Tillamook. He was the football team captain, voted most inspirational by teammates and chosen as an All-League Linebacker. Lourenzo is a member of the FFA, National Honor Society and 4-H. He works on his family farm and for two other farmers in the area. Lourenzo plans to attend Northwest Lineman’s College to become an electrical lineman.
Taylor Torske is the daughter of Miles and Lora Torske of Hardin. She was a member of the student council for four years, holding various class officer positions. Torske was a member of the National Honor Society, Mini Bank Board of Directors, Freshman Mentor, softball team captain, volleyball participant, DECA club member and 4-H club member for nine years participating in market beef, poultry, shooting sports and sewing. She plans to attend Rocky Mountain College and study ag business finance or education.
Theresa O’ Leary is the daughter of Michael and Mary O’Leary of Paisley. She plans to attend Oregon State University to study agricultural business management. She was the ASB President her senior year as well as volleyball and track team captain. She has also been very active in her community’s 4-H chapter holding the title of president, secretary and treasurer while raising and showing sheep and steers.
Natalie Ziegler is the daughter of Gary Ziegler and Dana Ingram of Joseph. She is the youngest to ever be named a Certified Emergency Wilderness First Responder. She is a Tae Kwon Do blue belt and 4-H Camp Counselor. Ziegler plans to attend Boise State University and study medicine.
Oregon Erika Bentz is the daughter of Mike and Linda Bentz of Juntura. She was the valedictorian of her graduating class with a 4.0 GPA. She was also the ASB President, and held multiple ASB leadership roles throughout her high school career. Bentz played on her school’s volleyball, basketball and softball teams. She was also a member of the FFA and wrote in the teen section for her local newspaper. She plans to attend Colorado State University to study agricultural economics. Brooke Brumley is the daughter of Shawn and Tonya Brumley of Dufur. She was an active member of her high school’s FFA and 4-H Club holding many leadership positions, including FFA president and 4-H treasurer. She was also a member of the Oregon High School Equestrian Team, Oregon High School Rodeo Association and the National Honor Society. She plans to attend Blue Mountain Community College and study agriculture production.
Margaret Coleman is the daughter of Craig and Janna Coleman of Hermiston. She was the ASB President, National Honor Society Secretary and high school soccer and cross country captain. She volunteered with many youth sports in her community. Coleman plans to attend Portland State University and study business. She hopes to own her own business in the future.
Braeden Cornelius is the son of Tracy and Stacy Cornelius of Veneta. He plans to attend Lane Community College and study biology/pre-med. He has been very active with the Boy Scouts of America earning “Life Scout” status, was a part of the Ford Foundation Leadership program and was senior class president. Cornelius recently received an award for “Outstanding Dedication to the City of Veneta.” 13 | Nor thwest Farm Credit Ser vices
Washington RaeAnn Hiatt is the daughter of Tim and Holly Hiatt of Ephrata. Hiatt plans to attend Brigham Young University-Idaho and study english. She hopes to pursue a career in Law and Child Services. Hiatt was the Ephrata High School Key Club vice president, was a member of the speech and debate team, an ASB representative, drama secretary, seminary president, Beehive President, Mia Maid President and Laurel President. She was also a member of the National Honor Society. Alana Peters is the daughter of Troy and Shana Peters of Prosser. She was the valedictorian of her senior class at Prosser High School, student body president, a member of the PHS Leadership team and voted most friendly student. She is active in her church youth group and 4-H. She plans to attend Brigham Young University to study nursing.
Svetlana Sergojan is the daughter of Jack and Susan Sergojan of Olympia. She was a Girls State Delegate, US Naval Sea Cadets petty officer and Color Guard commander, founder of the Veterans’ Flag Remembrance Days and Patriot Partners. She was also a team leader for her DECA Marketing Entrepreneurship State Team, 4-H Club Vice president and girls varsity golf team captain. She plans to attend the University of Wyoming and study nursing with hopes of returning to Washington and becoming a nurse in a rural community.
Matthew Stubbs is the son of Michael and Tami Stubbs of LaCrosse. Stubbs was the ASB vice president, National Honor Society treasurer and FFA vice president. He also participated in his high school’s football, basketball and baseball teams. He plans to attend Colorado State University and study mechanical engineering.
Northwest FCS Employee Scholarship Winner This scholarship is awarded to a son or daughter of a Northwest FCS employee Bryce Barsten is the son of Peggy Barsten a Senior Pricing Analyst at the Northwest FCS Headquarters location in Spokane. He grew up on a llama farm in Greenacres. Bryce is a junior at Pratt Institute in New York City studying Fine Arts in 3D digital arts with a focus on computer animation. He hopes to get a job as a 3D animator in the film industry upon graduation from college.
Jacob Tanke is the son of Glen Alan and Kelli Tanke of Mohler. He was the ASB President, National Honor Society President and Knowledge Bowl Team Captain. Tanke also played football, basketball, tennis and baseball. He was a member of the FFA, Future Business Leaders of America and was a church usher and lesson reader. He plans to attend Washington State University and study agribusiness and/or agronomy in hopes of becoming a farm manager.
Rhandy Cox is the daughter of Diana Cox, a financial specialist in Missoula. Cox grew up in Superior and attended Superior High School. She was the varsity volleyball captain, track and field, competitive figure skater, and academic all state for every sport, every season. She plans to attend Walla Walla Community College and study graphic design.
Claire Thornton is the daughter of Geoff and Dianne Thornton of Tonasket. Thornton is her senior class valedictorian, tennis and cross country team captain and ASB Executive Treasurer. She was first chair trumpet, an FFA member, as well as marching and pep band participant. Thornton plans to study Secondary Education at Washington State University.
Edward Weidenbach is the son of Ward and Kerry Weidenbach of Mount Vernon. Weidenbach plans to attend Montana State University and study livestock management and industry. He was a member of the Her-Ang-Dus 4-H Club holding multiple leadership positions. He also participated with his FFA, The American Angus Association, as well as the Washington State and Skagit County Cattleman’s associations.
Valene Lickley is the daughter of Bill Lickley, Northwest FCS Relationship Manager VP in Twin Falls. She grew up in Jerome. She is a sophomore at Colorado State University studying animal science and civil engineering. She was the valedictorian of her high school class at Hazelton High School. Lickley was very involved in her Family, Career and Community Leaders of America (FCCLA) chapter in high school, including becoming a state officer, and was a member of the basketball and rodeo team, 4-H club and National Honor Society representative.
Olivia Zurcher is the daughter of Edward and Heather Zurcher of Mesa. She is the Mid-Columbia Dairy Ambassador, senior class president, historian for the Connell FFA Chapter and president of the Triple-Star 4-H Club. She played volleyball, tennis, participated in vocal ensemble and chamber choir and was active in Ski Club and Knowledge Bowl. She plans to attend the University of Idaho and study agricultural education.
Rural Community Grant Program Northwest FCS is looking for ways to help our customers address challenges and opportunities in rural communities. The Rural Community Grant Program provides funding to enhance a community’s infrastructure, viability or prosperity through efforts such as building or improving facilities, purchasing equipment and funding capital improvements. Application Deadlines: February 1 and October 1 every year For more information or to complete the online application:
www.northwestfcs.com/ruralgrants Questions? Contact Jennifer Rohrer 800.743.2125
Northwest FCS Idaho Falls Staff present the West Jefferson High School Ag Department a $2,500 Rural Grant to buy a welder.
Northwest FCS Relationship Manager Scott Pogh presents members of the Big Timber Community Food bank with a $2,500 Rural Community Grant.
Jennifer.Rohrer@northwestfcs.com
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Tips for Hiring Seasonal Workers The Onboarding Process Pam DeCounter, BMC Faculty Member, Red Associates
One of the greatest challenges managers face when
Making time to onboard new employees
hiring a new employee, whether it’s for a full time
The onboarding process can take as long as you want
position or just for a few months is, “How can I get them
it to. Some companies take pride in their two week
up to speed and on the job as quickly as possible?”
orientation process while others feel that a half hour,
Many managers answer this question by simply having
when carefully crafted, can produce many of the same results. When you’re hiring a large number of workers
the new worker fill out whatever forms are absolutely
at the same time, and for a short duration, committing
necessary, point them in the direction of their supervisor,
more time than is absolutely necessary is a precious
and tell them to get to work. While this tactic may work
waste of productive hours. An effective onboarding
in the short run, smart managers understand that the
process for the seasonal worker can be done in less
uninformed new hire is usually the first to look for other opportunities.
than an hour. And when done correctly, can be one of the most productive hours management can spend. Onboarding a new employee doesn’t have to be done
Uninformed employees are more susceptible to injury,
one-on-one either. Oftentimes the process is more
on-the-job complaints by peers, and poor performance.
effective when done in a group so everyone hears
By taking the necessary time for orientation (a.k.a.
the same information at the same time. The most
‘onboarding’), employers have a much better chance of
effective onboarding programs include the following
retaining good, loyal, and motivated employees than if
components.
they hurry them through the process.
The Onboarding Process “Time is Money” is never as true as it is during harvest season. Employers that use a formal process to introduce the new hire to the company, its policies and its
• Introduction and history of the company Take the first five minutes to welcome new employees and talk about the business. When was it founded and
employment services can increase productivity and add
who leads the company now? What are the goals for
to the bottom line.
the coming months?
15 | Nor thwest Farm Credit Ser vices
• Company policies
Onboarding in the field
For the next fifteen minutes, go over the Employee
Here are a few suggestions we often make to our
Handbook policies that apply to the seasonal workers.
agricultural employers. First, it is much more effective
Take the time to carefully go over the processes to be
to have a manager or supervisor that is fluent in
followed if they have questions or complaints.
Spanish conduct the orientation if the majority of new hires speak Spanish as their first language. Clearly
• Company communications and departments
communicating company policies and procedures can
Take five minutes to explain “who to go to for what.”
be complex in the best of circumstances, but adding a
This will definitely save time later when questions
language barrier creates even more opportunities for
arise on who to talk to about pay, recording hours, or
misunderstandings.
requesting sick time off. If possible, we suggest new employees receive a list of who to contact (and how to get a hold of them).
Because the vast majority of these seasonal workers will be working outdoors, and therefore might have their onboarding session in the field, all paperwork
• Forms and paperwork
needed for the employee should be kept and organized in a small, easy to store, folder. Employee
No orientation would be complete without forms to be signed and paperwork to be processed. Use this time to be certain that all needed signatures and information has been gathered to not only satisfy
handbooks can be kept on-line or with the field supervisor or foreman. Most of the other paperwork can be kept in the main office for employees to have easy access to.
federal and state regulations, but to keep the Payroll and HR departments happy as well! Take the time needed to assure everything is completed and turned in accordingly.
• Safety
Reaping the benefits Onboarding doesn’t need to take a lot of time and it doesn’t need to be fancy. The process does need to give new hires the information they need to understand the company and its policies and
The safety program needs to be introduced and
procedures. There are many benefits for taking this
summarized, even if there is a formal training at a
time to educate and inform. New hires feel welcome
different time.
and have higher morale. They understand what they need to do if they have questions, saving countless
• Questions and thank you
hours trying to figure it out as they go. New employees
One of the best reasons to have an onboarding process
will have all the necessary paperwork in order, keeping
is that it allows the new hire to get a better feel for who
the company in compliance and payroll running
the company truly is and what it stands for. By taking
efficiently. Most importantly, the onboarding process
the time to thank new hires, the employer is telling
lets the seasonal worker know you value a good
them they will be respected. Research shows that a
employee. Retaining good employees can be traced
simple “Thank You” during orientation has a positive
to how they were first introduced to the company. An
effect in employee morale throughout the first months
effective onboarding process can save time and money
of hire. Take a few minutes to let them know they are
this season plus attract returning qualified workers
appreciated.
next season as well.
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Plowing a Path for the Cure
Susan G. Komen Race for the Cure participants in Spokane were greeted by something new at the finish line this year – a bright pink tractor! As the finish line sponsor for Race for the Cure, Northwest FCS worked with volunteers and donors from across the North Idaho and Eastern Washington region to get the tractor ready in time for its race-day debut. Employees pulled together their contacts and skills to make the pink tractor a reality in less than 30 days, thanks to generous donations of time, products and services. Northwest FCS customers Chad and Clarence Haeg of Worley, Idaho, donated the fine old tractor. John Marshall of Landcraft Repair in Ritzville, Washington – who normally paints UPS trucks brown – volunteered to switch his paint to bright pink. Employee volunteers helped sand and prepare the tractor to be painted. All the paint, bolts and a trailer were donated as well. Every year, Northwest FCS contributes $6,000 to the Susan G. Komen Foundation. It’s a cause that’s important to many employees. Ten years ago, Northwest FCS CFO, Michal Armstrong, lost his battle with breast cancer; several other Northwest FCS employees have fought the battle as well. This year, more than 120 employees and their families from as far away as Salem and Sunnyside joined the Spokane team and sported a black and pink tractor shirt, “Plowing a Path for the Cure.”
Nampa Race for the Cure Team The Nampa branch recently participated in the Susan G Komen Race for the Cure in Boise. Their team name was “The Pink Slips.” Originally organized in 2010 with five participants, this year’s team had more than 33 participants!
Redmond Heaven Can Wait Fundraiser The Redmond branch participated in the Heaven Can Wait, 5K Run/Walk on June 2nd. The event benefited the St. Charles Cancer Center’s Sara’s Project, which supports breast health education and outreach programs in Central Oregon.
The Moses Lake Relay for Life Team The Moses Lake branch formed its second annual Relay for Life team this year. For every $10 donation to Team Northwest FCS supporters were entered into a drawing for a new Apple iPad. 17 | Nor thwest Farm Credit Ser vices
local
advisors and locations
IDAHO Robert Ball Cody Bingham Jeff Blanksma, Jr. Adrian Boer Ray Carlson Connie Christensen Bill Clayton Cade Crapo Ron Elkin Carl Ellsworth Bruce Foster David Funk LeRoy Funk Brent Griffin John Hepton Jackie Hillman Brian Huettig Holly Hull Ken Koompin Brent Lott Karen Lustig Marty Lux Dan Mader Ray Matsuura Kyle Meyer Ron Mio Greg Moss Kirk Nickerson Lisa Patterson Erick Peterson David Rallison Nate Riggers Royce Schwenkfelder Kirt Schwieder Scott Searle Todd Simmons Robert Swainston Ryan Telford Bernie Teunissen Dale Thomas Camellia Thurgood Justin Tindall Ritchey Toevs Steven Toone James Udy Todd Webb Shane Webster
MONTANA Hamer Jerome Hammett Jerome Blackfoot Blackfoot Wilder St. Anthony Buhl Leadore Aberdeen Hansen Burley Rupert Nampa Dubois Hazelton Preston American Falls Idaho Falls Cottonwood Nezperce Genesee Blackfoot Rathdrum Fruitland Ketchum Howe Heyburn Moscow Franklin Nez Perce Cambridge Idaho Falls Shelley Terreton Preston Richfield Caldwell Gooding Nampa Bruneau Aberdeen Grace American Falls Declo Rexburg
73 Fort Hall Avenue, Suite A American Falls, Idaho 83211 (208) 226-1340 370 North Meridian Street, Suite A Blackfoot, Idaho 83221 (208) 782-3800 1408 Pomerelle Avenue, Suite B Burley, Idaho 83318 (208) 678-6650 501 King Street Cottonwood, Idaho 83522 (208) 962-2280 2225 West Broadway, Suite A Idaho Falls, Idaho 83402 (208) 552-2300 2631 Nez Perce Drive, Suite 201 Lewiston, Idaho 83501 (208) 799-4800 16034 Equine Drive Nampa, Idaho 83687 (208) 468-1600 102 North State, Suite 2 Preston, Idaho 83263 (208) 852-2145 1036 Erikson Drive Rexburg, Idaho 83440 (208) 656-2100 815 North College Road Twin Falls, Idaho 83301 (208) 732-1000
Les Arthun Bill Bergin Adam Billmayer Bart Bitz Keven Bradley Sandy Carey Tom Cheetham Calvin Danreuther Nels DeBruycker Vicki Eggebrecht Warren Flynn Conni French Joe Fretheim Scott Glasscock Beth Granger Greg Grove Chad Hansen Craig Henke Courtney Herzog Dale Hirsch Craig Iverson Tim Johnson Alan Klempel Paul Kronebusch Tim Lake Bryan Mussard Corie Mydland Traci Mytty Ken Olson Tracey Pearce Shawn Rettig Dave Sattoriva Nancy Schlepp Kim Skinner Carmie Steffes Steve Swank Kurt Swanson Duane Talcott Dale Tarum Bob Taylor Miles Torske Brian Tutvedt Larry Tveit, Jr. Bruce Udelhoven Mike Wallewein Steve Wood
1001 West Oak Farm Credit Building, Suite 200 Bozeman, Montana 59772 (406) 556-7300 519 South Main Conrad, Montana 59425 (406) 278-4600 134 East Reeder Street Dillon, Montana 59725 (406) 683-1200 501 First Avenue South Glasgow, Montana 59230 (406) 228-3900 700 River Drive South Great Falls, Montana 59405 (406) 268-2200 1705 Highway 2 Northwest, Suite A Havre, Montana 59501 (406) 265-7878
502 South Haynes Miles City, Montana 59301 (406) 233-3100 3021 Palmer Street, Suite B Missoula, Montana 59808 (406) 532-4900 123 North Central Avenue Sidney, Montana 59270 (406) 433-3920
P.O. Box 2515, 1700 S. Assembly St. Spokane, Washington 99220-2515 509.340.5300 | northwestfcs.com
OREGON Wilsall Melstone Hogeland Big Sandy Cut Bank Boulder Redstone Loma Choteau Malta Townsend Malta Shelby Angela Great Falls Moccasin Dillon Chester Rapelje Kinsey Winnett Dutton Bloomfield Conrad Polson Dillon Joliet Florence Richey Sheridan Rudyard Hingham Ringling Hall Plevna Chinook Valier Hammond Richland Denton Hardin Kalispell Fairview Winifred Conrad Sheridan
Tech Plaza, Building 1, Suite 300 3490 Gabel Road Billings, Montana 59108 (406) 651-1670
120 Wunderlin Street, Suite 6 Lewistown, Montana 59457 (406) 538-7737
Headquarters
Monet Allen Reed Anderson Roben Arnoldus Lori Baley Tim Bare Glenn Barrett John Boyer Greg Brink Ron Brown George Bussman Warren Chamberlain Jason Chapman Tim Dahle Dan Dawson Mike DeWall Susan Doverspike Rod Fessler Tom Fessler Joe Finegan Bruce Ford Dennis Harmon Ron Hjort Matt Insko Kenneth Jensen Jeremy Kennel Alan Keudell David Kunkel Leland Lage Dan C. Lewis Sharon Livingston Bill Martin Scott McClaran Ron Meyer Greg Myers David Neal Mary Olson Larry Parker Alan Parks Amy Doerfler Phelan Vikki Price John Reerslev Stephen Roth Shannon Rust Anna Sullivan Steve Walker
WASHINGTON Montague, CA Brownsville Cove Malin Roseburg Bonanza Haines Joseph Milton-Freewater Sixes Vale Klamath Falls The Dalles Roseburg Harrisburg Burns Madras Mt. Angel Cornelius Hermiston Grants Pass Oakland LaGrande Vale Monmouth Aumsville Portland Hood River Gaston Mt. Vernon Rufus Joseph Talent Tillamook Tangent Monmouth Helix Silver Lake Aumsville Nyssa Junction City Brothers Echo Hereford Stanfield
3370 10th Street, Suite B Baker City, Oregon 97814 (541) 524-2920 2345 N.W. Amberbrook Drive, Suite 100 Beaverton, Oregon 97006 (503) 844-7920 650 E. Pine, Suite 106A Central Point, Oregon 97502 (541) 665-6100 2911 Tennyson Avenue, Suite 301 Eugene, Oregon 97408 (541) 685-6140 300 Klamath Avenue, Suite 200 Klamath Falls, Oregon 97601 (541) 850-7500 378 West Idaho Avenue Ontario, Oregon 97914 (541) 823-2660 12 Southwest Nye Pendleton, Oregon 97801 (541) 278-3300 3113 S. Highway 97, Suite 100 Redmond, Oregon 97756 (541) 504-3500 2222 Northwest Kline Street Roseburg, Oregon 97471 (541) 464-6700 650 Hawthorne Ave. S.E., Suite 210 Salem, Oregon 97301 (503) 373-3000 3591 Klindt Drive, Suite 110 The Dalles, Oregon 97058 (541) 298-3400
Dave Allan Jeff Bosma Russ Byerley Roger Canfield Mike Cobb Bill denHoed Richard DeRuwe Frank DeVries Scott Eschbach Patrick Escure Kevin Filbrun Stacy Gilmore Alan Groff Lori Hayles Jim Kile Cris Kincaid Jim Klaustermeyer Dave Klaveano Tristan Klesick Chris Kontos Steve Krupke David Lange Josh Lawrence Poppie Mantone Dan McKay Alan Mesman John Miller Pat Murphy Chuck Podlich Jeff Raap Sara Rolfs Jason Salvo Derek Schafer Jeff Schilter Danielle Scrupps Ben Smith Jerry Smith Lori Stonecipher Mark Tudor Jake Wardenaar Andy Werkhoven
Wapato Outlook Touchet Olympia Ephrata Grandview Dayton Lynden Yakima Quincy Pasco Pasco Wenatchee Pasco St. John Pullman Othello Pomeroy Stanwood Walla Walla Reardan Colfax Royal City Bingen Almira Mt. Vernon Toledo Chehalis Orondo Ellensburg Wenatchee Seattle Ritzville Olympia Ritzville Sequim Benton City Walla Walla Grandview Royal City Monroe
265 East George Hopper Road Burlington, Washington 98233 (360) 707-2353 629 South Market Boulevard Chehalis, Washington 98532 (360) 767-1100 224 North Main Colfax, Washington 99111 (509) 397-2840 1501 East Yonezawa Boulevard Moses Lake, Washington 98837 (509) 764-2700 455 East Hemlock Street, Suite D Othello, Washington 99344 (509) 488-2396 9530 Bedford Street Pasco, Washington 99301 (509) 542-3720 1223 Sheridan Avenue, Suite A Prosser, Washington 99350 (509) 786-6400 1900 W. Nickerson Street, Suite 215 Seattle, Washington 98119 (206) 691-2000 1515 S. Technology Blvd., Suite B Spokane, Washington 99224 (509) 340-5600 2735 Allen Road Sunnyside, Washington 98944 (509) 836-3080 1 West Pine Walla Walla, Washington 99362 (509) 525-2400 667 Grant Road, Suite 1 East Wenatchee, Washington 98802 (509) 665-2160 1360 North 16th Avenue Yakima, Washington 98902 (509) 225-3200
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