Mississippi Designed to meet workforce assessment, training and placement service needs
workforce 1 state investment board
community 15 state & junior colleges
district 15 member workforce councils
Why does Workforce Development in Mississippi work?
1) Stable funding source through unemployment tax 2) Revenue stream, not appropriation 3) Customized training for diverse needs
MS Comprehensive Workforce Training & Education Act of 2004 Designed to meet almost any workforce assessment, training and placement service need with the leadership and technical guidance of the Mississippi Community College Board
better educated & trained workforce
WIN Job Center
improved quality of life
economic prosperity
support new & existing industry
create new high skill, high pay jobs
The Workforce Innovation and Opportunity Act (WIOA) is funded by the Mississippi Partnerships Workforce Development Board and Three Rivers Planning and Development District, Inc. The Workforce Investment Network (WIN) in Mississippi provides convenient, one-stop employment and training services to employers and job seekers. Northwest is the One-Stop Operator of the WIN Job Centers in Byhalia, Oxford and Senatobia and provides WIOA career and training services to residents and employers in Benton, Calhoun, DeSoto, Lafayette, Marshall, Tate and Yalobusha counties.
Table of Contents
3...Service Locations & Areas 4...About Northwest 5...Manufacturing/Distribution 16...Safety/Health & OSHA Compliance 22...Soft Skills 24...Career Readiness/Assessment 27...Contact Information
DeSoto
Benton
Marshall
ABE/GED Class Tate
Tunica
Quitman
Lafayette
Panola
Oxford Office
On-Site Training
Senatobia Office
Northwest Campus
Olive Branch Office
Workforce Training Site
Yalobusha Tallahatchie
WIN Job Center
Calhoun
College-delivered training On site Partner site On campus Consortium Training Open to industry
Reimbursement Company delivered, employer-provided instructor Vendor training Train-the-Trainer Travel (trainer or vendor)
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Graduating transfer champions: Academic Education Northwest offers students the first two years of their four-year education at 1/3 the average price of state universities. ALL university-parallel coursework transfers seamlessly to any MS public college with an Associate of Arts from Northwest.
Graduating career-ready professionals: Career-Technical Education Get the skills you need for the career you want in eight weeks to 24 months in a variety of industries, including manufacturing, distribution, healthcare, business, IT, agriculture, transportation, automotive or service with an Associate of Applied Science, Career Certificate or Technical Certificate.
Providing a path to a brighter future: ABE/GED Twelve service locations for Adult Basic Education/ GED preparation, enrolling five times per year. MIBest initiative combines GED prep, career education and workforce development to maximize students’ learning and earning potential.
Continuing Education Non-credit and CEU credit classes available. Learn a new hobby or skill, including basic computer literacy, beginning Spanish, Microsoft Office and many more. Kids Kollege for ages six and older. Lifelong learners welcome!
Classification: Public, two-year community college Year Established: 1928 Accredited: Southern Association of Colleges & Schools Undergraduate Degrees: Associate of Arts, Associate of Applied Science, Career and Technical Certificates Undergraduate Enrollment: 7,799 (Fall 2015) In-state: 96.2% Out-of-State: 3.8% On campus: 12.7% Commuter: 87.3% Tuition: Full-time MS students per year $2,800; Full-time, non-resident per year $5,200 Programs & Pathways: College-parallel pathways in business, education, social science, fine arts, language and communications, natural sciences, mathematics; associate degree nursing; career certificate, technical programs Locations: Senatobia (main, residential), Southaven and Oxford (commuter campuses); centers in Olive Branch, Ashland; Online with eLearning
We know Online With 17 fully online degree programs and hundreds of courses offered online in Academic Pathways and Career & Technical Programs, eLearning offers the flexibility busy students need. National ranked #10 in the Best Online Colleges for 2016, you can expect a first-class learning experience from the comfort of home.
$2,800 Five convenient campuses
Advanced Manufacturing/Distribution Pathway Start Here WIN Job Center Batesville | Byhalia | Oxford Pittsboro | Senatobia | Southaven
In-person
Improvement Resources
Online
CRC
Career-Readiness Certificate
Online or On-campus Associate Degrees Career and Technical Certificates
Workforce Development Training Distribution Basic Skills
Manufacturing Basic Skills
Welding
Machining
Industrial Maintenance
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Here you will find our principle manufacturing and distribution training. Other customized training topics can be offered through Northwest Workforce Development to meet industry-specific needs.
Industrial Mechanical Skills Training (42 Hours) Safety Bearings Mechanical drive systems Gaskets and seals Belt drives Lubrication Chain drives Clutches and brakes Gear drives Shaft alignment and coupling Industrial Hydraulics/Pneumatics (56 Hours) Manual controls Safety Pilot operated Symbols Circuit diagrams controls Tanks and filters Electric controls Pumps and pressure Single-acting cylinders regulators Industrial Electrical (98 Hours) Industrial Electricity I (28 Hours) Electrical safety Electrical theory Various voltage systems Electrical symbols and diagrams Use of meters Ohm’s Law Basic operation of transformers Motors Conductors National Electrical Code Voltage drop Industrial Electricity III (28 Hours) Safety Industrial motor controls DC motor speed controls AC motor speed controls
NFPA 70E - Arc Flash Electrical Safety Level 1 – Low Voltage (600 Volts and Less) 8 hours Level 2 – High Voltage (Above 600 Volts) 8 hours Update – 4 hours
Double-acting cylinders Flow control Cylinder cushions
Industrial Electricity II (28 Hours) Electrical safety Troubleshooting Fuses Starters Motors Prints Meters Volts Ohms Amps Basic motor controls Industrial Electricity IV (14 Hours) Safety Basic troubleshooting of PLC controlled machine operations without a computer (not a programming class)
OSHA, NEC, and NFPA 70E Electrical safety in the workplace Electrical accidents Fire Shock Arc Flash Arc Blast Procedures and plans Lockout/Tagout
Qualified & unqualified workers Flash hazard analysis Hazard risk analysis Flash protection boundaries Energized work permits Levels of personal protective equipment Auditing and record keeping
Basic Process/Control Instrumentation Training (35 Hours) Safety Flow Temperature Open loop controls Pressure & level Closed loop controls
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RSLogix 500 (84 Hours) Basic RSLogix 500 Series (42 Hours) Electrical safety and procedures Sensing and actuating field devices Ladder logic and electrical continuity Binary and hexadecimal number systems File and addressing structure Creating and opening projects Downloading and uploading projects Input, output and branch instructions Sinking and sourcing devices Online project monitoring Timer and counter instructions
Safety for people and machines Field wiring AC and DC Troubleshooting without laptop Troubleshooting with laptop Monitoring data table files Find, go to Faults Force Tool bars
Advanced RSLogix 500 Series (42 Hours) Network communications Safety PLCs to PLCs Operator panel Advanced: buttons, indicators, Operator panel to PLC display, gauges, graphs, trending, Operator panel to multiple PLCs Multiple operator panels to alarms, etc. multiple PLCs Analog Messages Configuration, engineering units, Other programming options coordinate variable inputs with operator panel display SIEMENS Step 7/TIA Portal Training (70 Hours) Part I (35 Hours) Part II (35 Hours) Intro to Siemens PLCs Program control instruction Memory allocation Event sequencing instructions Basic programmable instructions Servo and motion control Ladder logic and motor control Basics of HMI operation Counters HMI application editing Timers PLC system troubleshooting Math instructions Data manipulation instructions Analog inputs Analog outputs
CompactLogix/RSLogix 5000 (84 Hours) Basic RSLogix 5000 Programming (42 Hours) Safety Modifying timer and counter Identifying system and software instructions Monitoring arrays and tags of components Communicating with a Logix user-defined data types Documenting and printing 5000 controller Interpreting RSLogix 5000 components project organization and Applying preventive maintenance and execution Identifying local I/O tags troubleshooting strategies Forcing I/O and toggling bits Drafting basic ladder logic Editing ladder logic online Managing project files Advanced RSLogix 5000 Programming (42 Hours) DeviceNet to PowerFlex 40 Safety variable speed drive DeviceNet setup Three phase motor RSNetWorx scanner setup DeviceNet to color DeviceNet photo switch DeviceNet limit switch PanelView 600 Wonderware (70 Hours) This course is designed for individuals seeking instruction in basic to advanced application design in the Wonderware InTouch Visualization software. In this course, students will learn to utilize tools such as DAServer to set up communications between Wonderware and programmable logic controllers, WWClient to test communications and operation, and Wonderware InTouch to create custom control applications. Concepts include application design and basic discrete control, alarms, batch systems, multi-lingual displays, custom scripts and interfacing to web & printing services. Create an InTouch Application Configure a DA Server Establish communication with I/Oaware programs Create, export, and import tags Test and monitor tags Build custom symbols
Configure InTouch alarms Configure security View data in real-time trends Backup and restore InTouch applications Distribute an application to the production environment
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Troubleshooting (40 Hours) This course is designed for industrial technicians who have some background in basic industrial control systems, including, but not limited to, electrical power, motor control systems, programmable logic controllers and fluid power. This is not an introductory course to the topics previously mentioned, but rather a course in applying existing knowledge in those topics to a systematic approach toward troubleshooting a complex automated system. Read and interpret electrical Logical troubleshooting techniques diagrams Fault isolation Read and interpret pneumatic Signal flow paths diagrams Power supply checks Read and interpret mechanical Controller input device diagrams Using test equipment for functionality Output devices and troubleshooting verification Fault analysis and correction Control voltage checks Robotics Training (42 Hours) This course is designed to introduce participants to industrial robotics. The training covers “Handling Tool Operations” and “Vision Operation” for Fanuc robotics. The course content will also include training in the operations for KUKA robotics. Fanuc and KUKA manufacturer brand certifications are available. Safety rules and procedures Robot characteristics Robot components Work envelopes Robot actuation Input devices
Welding Training NWCC can offer welding to include arc, MIG, and TIG that can include certification for participants through the American Welding Society. Classes are tailored to fit the business/industry’s needs.
Robot performance evaluation Basic programming End effectors Visual and tactile sensors Basic troubleshooting
Introduction to Air Conditioning for Industry (24 Hours) This course is designed to give industrial maintenance technicians an introduction to air conditioning systems. The course will cover theory, concepts, components and basic troubleshooting skills of air conditioning systems. Topics will include: basic refrigeration cycle, system components, cleaning, charging, and evacuation of a system.
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Machining for Maintenance Program
Introduction to Safety, Precision Measurement, Machine Tool Math & Layout Procedures (24 Hours) Introduce & practice with common machine shop measuring instruments Micrometers (outside, inside and depth) Calipers Dial indicators Gage blocks CNC Machining Program Common shop math problems & calculations Introduction to Safety, Precision Measurement, Layout projects using semi-precision & Machine Tool Math, and G Codes (24 Hours) precision layout tool Introduce and practice with common Introduction to the Lathe (40 Hours) machine shop measuring instruments Learn to effectively use the lathe Micrometers (outside, inside & depth) and lathe accessories Parts of the lathe Calipers Simple turning Dial indicators External threading Gage blocks Boring Common shop math problems & Internal threading calculations Broaching Common G codes Introduction to the Mill (40 Hours) Learn to effectively use the mill and its accessories Parts of the mill Vise and part indicating Drilling and slotting Boring Cutting shaft keyways
Introduction to the CNC Lathe (40 Hours) Learn to write programs to perform common CNC lathe operations Parts of the lathe Simple turning Radius turning External threading Boring
Introduction to the Surface Grinder (24 Hours) Learn to effectively use the surface grinder and its accessories Parts of surface grinder Wheel dressing Grinding blocks square and flat Angle grinding
Introduction to the CNC Mill (40 Hours) Learn to write programs to perform common CNC milling operations Parts of the mill Vise and part indicating Drilling and slotting Boring 13
PRE-EMPLOYMENT TRAINING Manufacturing Basic Skills Certification Program (87.5 Hours) Manufacturing Basic Skills Certification is the initial course designed to provide the participant with the basic skills needed to be successful to hold a “shop floor� position in a high-performance manufacturing environment. Pre-requisite: A minimum of 4 (Silver Certificate) on the approved sections of the WorkKeys test is required (Reading for information, Locating Information, Applied Math). Blue Print Reading (14 Hours) Read an orthographic drawing Read various types of drawings used in manufacturing such as isometric, auxiliary & sectional views Determine dimensions from various mechanical drawings Identify the amount of variation permitted or tolerances on a feature in a drawing Demonstrate the ability to recognize symbols used in different types of drawings Identify the relationship between groups of parts, drawings and other documents
Precision Measurement, Basic Math & Metric (14 Hours) Learn to calculate simple addition, Recognize precision measuring instruments subtraction, multiplication and division problems with and Demonstrate the proper use and care of precision measuring without a calculator Learn the commonly used instruments fundamental measures of the Demonstrate the ability to measure accurately with metric metric system, such as length, measurement scales area and volume Apply precision measurement Learn to convert from metric units to English units and reverse devices in simulated job tasks
Basic Computer/Employability (10.5 Hours) Run a program from the desktop and Start Menu Microsoft Word, Excel, Outlook & Internet searches for information Demonstrate basic skills using a browser and by entering the URL Learn how to complete templates Learn basic employability skills & the importance of life-long learning
OSHA General Industry Safety Certification (14 Hours) Flammable and combustible Introduction to OSHA Bloodborne pathogens liquids Personal protective equipment Electrical Hazard communication Exit routes, emergency action plans, fire prevention plans and Safety and health programs fire protection Machine guarding Walking-working surfaces CPR Certification (3.5 Hours) Students will obtain a basic CPR Certification card from a recognized AHA provider
High Performance Manufacturing (31.5 Hours) ISO 9001 Quality Management Lean 5S Tools Value Stream Mapping Lean Simulation Statistical Process Control Intro to Lean Manufacturing
Class Activities: Reading/writing assignments Large and small group discussions Audio/visual instruction
Quizzes and examinations Hands-on exercises Module final examinations
Distribution Basic Skills Certification Program (52.5 Hours) Distribution Basic Skills Certification is the initial course designed to provide the student with the basic skills needed to be successful in a high-performance distribution facility. Students will learn the basic skills necessary to successfully hold an entry-level position in a high-performance distribution facility. Pre-requisite: A minimum of 3 (Bronze Certificate) on the approved sections of the WorkKeys test is required. (Reading for Information, Locating Information, Applied Math) Introduction to Distribution (3.5 Hours) Basic principles of a distribution Lean 5S warehouse Problem solving and root cause Quality and picking processes analysis International shipping standards Basics of inventory control Contrasts of Lean Manufacturing principles in distribution Basic Math & Metric (3.5 Hours) Learn the commonly used fundamental mathematical applications of the English Standard and SI metric system. Learn to convert from metric units to English units and reverse.
Employability (3.5 Hours) Basic employability skills and the importance of life-long learning Diversity in the workplace Teamwork Resume writing and interview skills Warehouse Simulation (7 Hours) Teamwork applications Basic RF Pulling / Packing/ Restacking
Palletizing Shrink wrap Applied safety
OSHA General Industry Safety Certification (14 Hours) Introduction to OSHA Hazardous material in a Walking-working surfaces distribution setting Emergency response guide Exit routes, emergency Ergonomics in the workplace action plans, fire prevention Machine guarding plans, and fire protection Bloodborne pathogens Electrical Personal protective equipment Material handling Hazard communication CPR Certification (3.5 Hours) Students will obtain a basic CPR Certification card from a recognized AHA provider
Forklift Operation (17.5 Hours) Sit, Stand, and Order-picker Simulation Skills check-off
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Our course offerings seek to address the most current and prevalent issues in safety, health and OSHA compliance. Courses are designed for both supervisory and nonsupervisory employees. Other customized training topics can be offered through Northwest Workforce Development to meet industry-specific needs.
Introduction to Design & Implementation of Health & Safety Programs (3 Hours)
OSHA 30-Hour General Industry Outreach Training Program
This course is designed for management of companies that are seeking to develop or improve their health and safety programs.
This course provides compliance safety training to prepare those employees who have supervisory responsibility in safety and health programs. Participants who successfully complete the training receive an OSHA course completion card.
Benefits of an effective health and safety program Introduction to OSHA standards Importance of recordkeeping Importance of health and safety procedures How to begin to design an effective health and safety program Steps to implement a health and safety program Overview of health, safety and compliance training First Aid/CPR/AED First Aid/CPR/AED training is offered through the American Red Cross or American Heart Association. Standard First Aid with CPR/AED - Adult (6.5 Hours) Before giving care Checking an ill or injured person Breathing emergencies and conscious choking-adult Cardiac emergencies CPR and unconscious choking-adult AED-adult Soft tissue injuries Injuries to muscles, bones and joints Sudden illness Heat and cold-related emergencies Other classes Standard First Aid with CPR-Adult – 5.5 hours CPR/AED – 4.5 hours Standard First Aid – 3.5 hours Adult CPR – 3.5 hours Adult AED – 1.5 hours Note: Classes can also be offered that include child and infant CPR.
Introduction to OSHA Managing safety and health Walking and working surfaces Means of egress and fire protection Hazardous materials Personal protective equipment Permit-required confined spaces Lockout/tagout Material handling
Machine guarding Welding, cutting and brazing Electrical and safety-related work practice Hazard communication Introduction to industrial hygiene/bloodborne pathogens Recordkeeping Ergonomics Safety and health programs
OSHA 10-Hour General Industry Outreach Training Program This course will introduce the employee to workplace health and safety practices and OSHA standards. Participants who successfully complete the training receive an OSHA course completion card. Introduction to OSHA Electrical safety Walking and working surfaces Personal protective equipment Means of egress and fire Hazard communication protection Choice of three or more of the following topics: Hazardous materials Ergonomics Fall protection Machine guarding Introduction to industrial Material handling Safety and health programs hygiene Bloodborne pathogens 17
Awareness Training
These classes are intended for general employees, those who are around these possible hazards. Additional training is required for affected employees. For example, all employees in an industrial setting should complete Lockout/Tagout Awareness Training while employees who perform lockout/tagout procedures should complete Lockout/Tagout Training. Bloodborne Pathogens Awareness (2 Hours) Introduction to OSHA standard Hazard controls for bloodborne pathogens Coping with emergencies Disease transmission Incident reporting Exposure control plan Hepatitis B treatment Personal protective equipment to prevent transmission Lockout/Tagout Awareness (2 Hours) Types of hazardous energy: Introduction to OSHA standard Electrical for hazardous energy control Hydraulic/pneumatic Hazardous energy control Fluids and gases program Who can implement lockout/ Mechanical tagout Confined Space Awareness (2 Hours) Introduction to OSHA standard for confined space Definition of a confined space Confined space hazards Use and need for a confined space permit Hazard Communication (HazCom) Awareness (2 Hours) Introduction to OSHA standard for hazard communication Safety Data Sheet (SDS) Importance of labeling Incidents and reporting
Lockout/Tagout (4 Hours) This class is intended for those who are authorized to perform lockout/ tagout procedures. OSHA standard for lockout/tagout Types of hazardous energy Electrical Hydraulic/pneumatic Fluids and gases Mechanical Hazardous energy control program Safe Lifting (2 Hours) Why back safety is important Proper lifting and carrying techniques Use of equipment
When to implement lockout/tagout Who can implement lockout/tagout How to implement lockout/tagout How to end lockout/tagout Special lockout/tagout circumstances
Avoidance of injuries: Providing support Protecting the back
Annual Refresher/Update Training for General Industrial Safety and Health Compliance (4 Hours) This class is intended for those who have completed initial HazCom, bloodborne pathogen, lockout/tagout and confined space awareness training. HazCom awareness refresher/OSHA standard updates Bloodborne pathogen awareness refresher/OSHA standard updates Lockout/tagout awareness refresher/OSHA standard updates Confined space awareness refresher/OSHA standard updates Ergonomics for the Workplace (4 Hours) This class is intended for those employees who have supervisory responsibility in safety and health programs. Workplace conditions that may contribute to injuries Factors that contribute to injuries Recognizing possible hazards Repetitive motion
Ergonomics and musculoskeletal disorders Workplace practices and programs to control ergonomic hazards
Permit Required Confined Space (4-6 Hours) OSHA standard for confined space Definition of a confined space Confined space hazards Preparing to enter a confined space Identify the roles and responsibilities of the entrant, attendant and management as defined by OSHA Use and need for a confined space permit Confined Space Rescue (4 Hours) Pre-requisite: Permit Required Confined Space OSHA standard for confined space Identify other required training for team members Identify rescue team members Roles and responsibilities of Development of procedures team members Rescue and emergency services Personal Protective Equipment Length of training and topics vary depending on the type of equipment used and the environment in which it is used. Eye and face protection Foot protection Respiratory protection Electrical protective equipment Head protection Hand protection 19
Powered Industrial Lift Truck Operator Safety and Certification (4 Hours) OSHA standard for powered industrial lift trucks Truck-related topics: Workplace-related topics: Visibility Surface conditions Fork and attachment Load composition and stability limitations and use Pedestrian traffic Vehicle capacity Narrow-aisle and restricted-area Vehicle stability operation Pre-use inspection Ramp and sloped-surface Refueling and changing/ operation charging batteries Operating the vehicle in closed Operating limitations environments Operator evaluation
Powered Industrial Lift Truck Train-The-Trainer (8 Hours) OSHA standard for powered industrial lift trucks How to follow OSHA requirements to conduct operator training and evaluations Identify types of testing to judge trainee’s competency Identify pass/fail requirements for trainees How to conduct hands-on operator evaluation Material Handling (hoist/crane/rigging training) (4 Hours) OSHA standards that apply to hoists, cranes and rigging Pre-use inspection Safe operation procedures Understanding load to be moved Operator responsibilities Understanding equipment and components to be used
Incident Command for Emergency and Disaster Response to Chemical Releases (8 Hours): OSHA regulation 29 CFR 1910.120 (q)(6)(v) requires the implementation of an Incident Command System (ICS). Participants will learn how to develop and implement an ICS in the industrial sector. Operations Level for Emergency and Disaster Response to Chemical Releases (8 Hours): First responders at the Operations Level respond defensively to releases or potential releases of hazardous substances to protect nearby persons, property or the environment. They are trained to contain the release from a safe distance, keep it from spreading and prevent exposure.
Hazardous Materials Training DOT Haz-Mat (8 Hours)
For managers and employees who prepare hazmat for transport According to the Department of Transportation, all employees who handle or ship hazardous material must be instructed in these requirements and be certified by their employer to perform those duties.
Technician Level for Emergency and Disaster Response to Chemical Releases (24 Hours): This course provides training for industrial Hazmat and spill response teams, and industrial emergency response personnel as outlined in OSHA 29 CFR 1910.120(q). Hands-on exercises in full personal protective equipment are conducted on site. Emergency and Disaster Response to Chemical Releases Refresher (Technician/Operations Level) (8 Hours): This course is the annual refresher to the Industrial Emergency and Disaster Response to Chemical Releases course (29 CFR 1910.120). Fulfills the requirement for both technician and operations level personnel. Hazardous Wastesite Supervisor (8 Hours): This course covers the training requirements for on-site supervisors in hazardous wastesite operations (29 CFR 1910.120). This course may be used as a refresher for supervisors. Hazardous Wastesite Worker (HAZWOPER) (40 Hours): OSHA regulations under 29 CFR 1910.120 require 40 hours of safety training for hazardous wastesite workers and supervisors involved in activities that expose or potentially expose them to hazardous substances and health hazards above permissible levels. This “hands-on� course covers all regulations. On-site simulations are conducted.
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Teamwork, problem solving, computer concepts, public speaking and leadership skills are just a few of the soft skills your Workforce Development Coordinator can build to meet your organization’s needs. Other customized training topics can be offered through Northwest Workforce Development to meet industry-specific needs.
Team-oriented Problem-solving (16 Hours) This program presents the fundamentals of team building, team communication, behavioral styles and team problem-solving processes. The program has specifically been designed for shop floor employees in manufacturing and distribution environments. However, the program can be used to train employees at all levels. The program is presented as four modules. To receive maximum benefit from this training, the company should appoint a team champion that will work with teams as they form and assist with the initial problem-solving activities. Module 1 Fundamentals of teaming Benefits of teaming Characteristics of effective teams Team formation Communication within teams Team activities
Module 2 Behavioral Styles DISC profile Benefits of diverse behavioral styles in a team environment
Module 3 & 4 Overview of lean principles and how/why problem solving is an important part of the lean environment Systematic approach to problem solving Team Problem-Solving Worksheet Step 1 - Develop a problem description Step 2 – Develop a contain plan Step 3 – Conduct problem investigation Step 4 – Detail corrective/preventive action Step 5 – Follow-up Record keeping Problem-solving activity
Vital Learning Supervisory/Leadership Series This training is designed to meet the needs of frontline supervisors and team leaders. Each topic is a four-hour module. Essential skills of leadership Essential skills of communicating Coaching job skills Resolving conflicts Supporting change Effective discipline
Delegating Communicating up Managing complaints Developing performance goals and standards Providing performance feedback
Vital Learning Customer Service Series Other soft skills training: Computer training Quality concepts Lean manufacturing
Development Dimensions International (DDI) Covey: 7 Habits of Highly Effective People 23
Numerous surveys have demonstrated a gap between the current workforce and the basic skills needs of employers. To reduce the cost of remedial training and lost efficiency, more employers are implementing pre-employment assessments to identify these skills prior to hiring.
What is a Career Readiness Certificate (CRC)? A CRC is a credential based upon the WorkKeys® assessments that substantiate to employers that an individual possesses the basic workplace skills required for 21st century jobs. Getting a CRC will allow an individual to show prospective employers that he or she possesses the basic skills they are seeking.
ONAL
TI TI TI TI
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ONAL
S NA S NA
Valid proof of an individual’s basic job skills Better job opportunities Could lead to a potential for higher wages Job seeker obtains a nationally recognized certificate
ADI N
What are the benefits to job seekers for obtaining a CRC?
ES
REER RE
CA
ADI N
ONAL
S NA
REER RE
CA
ADI N
ONAL
REER
ES
CA
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For individuals who do not initially achieve the CRC, assessment results will indicate the targeted training needed to achieve the skill levels necessary to obtain a certificate. Participating Community & Junior Colleges and WIN Job Centers will assist those individuals with increasing their skill levels. You can get started on your certification by visiting one of the participating sites throughout the state.
REER ADI N
What systems are used to help potential employees qualify for the CRC?
CA
RE
1. Reading for Information: comprehending work-related reading materials, from memos and bulletins to policy manuals and governmental regulations 2. Applied Mathematics: applying mathematical reasoning to workrelated problems 3. Locating Information: using information from such materials as diagrams, floor plans, tables, forms, graphs, and charts
S NA
What are the target areas and levels of a CRC?
The WorkKeys Job Skills assessment system is a product of ACT, Inc., the developer of the ACT Assessment that is commonly used for college entrance testing. The WorkKeys Employment System is a comprehensive procedure for measuring, communicating and improving the common skills required for success in the workplace. WorkKeys is a registered trademark of ACT, inc.
ES
Even if an individual has a high school diploma (or GED) or a post secondary degree, the CRC further verifies that he or she can handle tasks that are common and vital in today’s workplaces, such as finding information, reading instructions and directions, and working with figures.
Bronze: scores at least a level 3 in each of the three core areas and has the necessary foundational skills for 16 percent of the jobs in the workkeys database Silver: scores at least a level 4 in each of the three core areas and has the necessary foundational skills for 67 percent of the jobs in the WorkKeys database Gold: scores at least a level 5 in each of the three core areas and has the necessary foundational skills for 93 percent of the jobs in the WorkKeys database Platinum: scores at least a level 6 in each of the three core areas and has the necessary foundational skills for 99 percent of the jobs in the WorkKeys database
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Itawamba Community College
The Mississippi Corridor Consortium was established in August 2005 through the combined vision of the presidents of the region’s three community colleges (East Mississippi Community College, Itawamba Community College, and Northeast Mississippi Community College). In June 2007, Northwest Mississippi Community College joined the Consortium. Coahoma Community College joined the Consortium the summer of 2013, making the MCC five colleges strong, serving 27 counties in North Mississippi. The main objective is to raise the economic competitiveness level of the region. The vision is that this partnership could strengthen the institutions’ ability to provide services in the areas of workforce, community, and economic development throughout the 27 counties. By thinking, planning, and working together through the Consortium, these community colleges could accomplish goals that one could not achieve alone.
CONTACT INFORMATION Workforce Development (662) 562-3402 Adult Basic Education/GED (662) 562-3401 Continuing Education (662) 562-3349 Workforce Development Coordinator Offices Senatobia: (662) 560-4196 Olive Branch: (662) 996-1927 Oxford: (662) 234-3231 WIN Job Center WIOA Programs (662) 562-3351
workforce development
For more information, please visit
WWW.NORTHWESTMS.EDU/WORKFORCE
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