PRT Case Study Creative Tourist

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Creative Tourist is Manchester’s multi-award

Who publishes Creative Tourist?

winning online arts magazine. It publishes features, interviews, news and vodcasts with

Although the site operates as an independent

the UK’s best-known writers and artists.

magazine, Creative Tourist is published by Manchester Museums Consortium (MMC), nine

Three times a year, it publishes its insider

museums and galleries that have a shared

guides to Manchester – uncovering the

vision: to stage intelligent, thought-provoking

galleries, museums, shops, bars, events and

and outward looking events; and to celebrate

nights out that appeal to, regional, national and

the city in which they live and work.

international cultural consumers. The site is supported by the Northwest Creative Tourist innovates across the cultural

Regional Development Agency and

sector. Most recently it coordinated The

Renaissance North West, and is supported by

Manchester Weekender pulling together the

Visit Manchester. It is designed to raise the

city’s museums, galleries and festival

profile of Manchester and to drive cultural

programmes into an unmissable 48 hours of

tourism.

cultural activity as a marketing and PR showcase for the whole autumn season.

Who reads Creative Tourist?

At the same time it launched an i-app aimed at helping cultural tourists get the most from their

Although we have a loyal local following, 80%

visit to the city.

of our readers are from outside the Northwest, with many from outside the UK. So although

‘Don’t get us wrong, London is a great city, but read creativetourist.com to see why you should look to the North – Manchester’ @hostel, London

the magazine is about Manchester, it isn’t a local or parochial publication: it speaks to an international reader and reflects on national and international arts news.


‘Manchester is home to a wide array of

‘Checking out Manchester UK’s

brilliant historical sights, impressive

exemplary local culture guide – if only

museums, a vibrant cultural scene and

more cities did it this well’ @ArtWorldMag

a pumping nightlife – the city’s energy is absolutely infectious. I recommend spending at least three full days to see the sights and to get a feel of the city.’ Velvet Escape travel blog/Lonely Planet

Bloggers frequently write about how we have changed their minds about Manchester – exhorting their readers to visit and we have coordinated a number of blogger-fam trips that have brought extensive social networking coverage.

How is Creative Tourist promoted?

We have over 3,000 followers on Twitter, many of which are extremely influential. Tate, for

The site is promoted via SEO, pay-per-click,

example, has over 60,000 followers yet only

PR and media relations, social media, print

follows around 650 people – we are one of

advertising, email and banner ads. Regular

them.

showcases, competitions and top 25 lists keep the site fresh and extend its appeal into new markets.

Does Creative Tourist work?

‘But a family weekend break in Manchester? Why? Would be my first response. All they have is a big

The site averages 25,000 unique users per month, with high dwell times and low bounce rates. 80% of our readers are from outside the Northwest – exactly the audience we hoped to reach.

shopping centre and a famous football team. Well, it just shows how little I know. Manchester was a revelation.’ ‘Who’s the Mummy?’, Top 100 UK parenting blogs

We have won two digital industry awards.

Surveys of users and those not using the site

Future Ambitions

show that 40% say it changed their perceptions of Manchester. 11% say they planned to visit

Creative Tourist is ready to build on its success

as a direct result.

and help create a joined up culture brand for Manchester, in partnership with cultural

Creative Tourist has been covered in The

organisations, tourism agents, hotels, travel

Guardian and The Telegraph. We were on the

providers and the wider visitor service sector.

front page of the Lonely Planet website.

It has all the right ingredients to create an

Lastminute.com lists Creative Tourist high in

enterprising and commercially focussed on-line

the top 50 blogs they rate. The Manchester

marketing presence, supporting digital

Weekender promotion was in Visit Britain’s top

marketing campaigns and helping deliver the

10 for Autumn 2010.

city’s cultural ambitions.



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