MCAFEE TECHNICAL SUPPORT UK
McAfee File and Removable Media Protection Error Help Desk Number @ 0800-820-3300
UK
ERROR • SOMETIMES THE MCAFEE FILE AND REMOVABLE MEDIA PROTECTION PASSWORD PROMPT DOES NOT APPEAR AFTER A PREVIOUSLY ENCRYPTED USB DRIVE IS INSERTED INTO A PC OR MAC. TO CORRECT THIS, FOLLOW THESE STEPS BY MCAFEE TECHNICAL SUPPORT
Help Desk Number @ 0800-820-3300
UK
1) ACCESS YOUR RECENTLY INSERTED USB DRIVE ON YOUR COMPUTER BY: • FOR WINDOWS USERS: • ACCESS THE RECENTLY INSERTED USB DRIVE BY CLICKING START AND SELECT COMPUTER. IN THE COMPUTER WINDOW, YOU WILL SEE A LIST OF ALL AVAILABLE DRIVES, AMONG THESE WILL BE THE USB DRIVE. ONCE FOUND, DOUBLE CLICK THE DRIVE TO VIEW ITS CONTENTS.
Help Desk Number @ 0800-820-3300
UK
FOR MAC USERS • ACCESS THE RECENTLY INSERTED USB DRIVE BY CLICKING FILE FROM THE TOP MENU AND SELECT NEW FINDER WINDOW. IN THE FINDER, YOU SHOULD SEE THE USB DRIVE LISTED IN THE LEFT NAVIGATION USER DEVICES AND MAY BE LISTED AS “UNTITLED” OR “NO NAME” DEPENDING ON THE MANUFACTURER. ONCE FOUND, CLICK THE DRIVE TO VIEW ITS CONTENTS.
Help Desk Number @ 0800-820-3300
UK
2) LAUNCH THE MCAFEE REMOVABLE MEDIA PROTECTION PROGRAM BY: FOR WINDOWS USERS:
DOUBLE CLICK MFEEERM.EXE
FOR MAC USERS: DOUBLE CLICK MCAFEE REMOVABLE MEDIA PROTECTION
Help Desk Number @ 0800-820-3300
UK
3) Once
the McAfee Program is opened, the password prompt should appear:
Once the correct password is entered, the USB drive should be accessible. Help Desk Number @ 0800-820-3300
UK
For a more detailed explanation on how McAfee Technical Support can help to resolve any technical issue, email us at info@global-technical-support.co.uk or call at the toll-free number 0800-820-3300.
Help Desk Number @ 0800-820-3300
UK
Contact US
Website: http://www.global-technical-support.co.uk/mcafee-support/