Business Journal Fall 2010

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Fall 2010

St. Joseph is

Leading the Way in Animal Health Also included inside: My Success! Event Educates Thousands of Students Mike Huckabee Speaks to Record Crowd


St. Joseph Business journal

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St. Joseph Business journal

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Cover photos submitted by Missouri Western State University and the Missouri Department of Agriculture. Editorial content, unless otherwise noted, by Kristi Rasmussen

INDEX

Economic Update.................................................................................4 My Success! Event................................................................................6 Top Employer Profile: Heartland Health............................................8 Candidates Debate Prior to Election at St. Joe Rising........................9 St. Joseph is Leading the Way in Animal Health Sciences................10 Bio Bus Educates Future Workforce in Science Fields......................12

2010 CHAMBER OF COMMERCE

Mike Huckabee Speaks to Record Chairman’s Brunch Crowd....13 Shop St. Joseph 2010 Kicks Off.....................................................14 UCP Opens New Addition.............................................................15 Cowboy Teaches Business Skills...................................................16 Downtown Digest...........................................................................17 New Executives Luncheon Honors Managers...............................18 Member Profile...............................................................................19

BOARD OF DIRECTORS Chairman President/CEO

Rick Gronniger Altec Industries, Inc.

Chair-Elect

Brad McAnally Hy-Vee Food Stores, Inc.

Secretary/Treasurer

Dan Danford Family Investment Center

Directors

Ted Allison, CEcD St. Joseph Area Chamber of Commerce

Donna Jean Boyer, City of St. Joseph Brian Bradley, St. Joseph Cablevision James Carolus, Hillyard Companies Dr. Gary Clapp, Institute for Industrial & Applied Life Sciences Matthew Dority, KCP&L Gary Exline, Eagle Radio Bill Falkner, City of St. Joseph Dr. Mark Laney, Heartland Health Col. Mike McEnulty, 139th Airlift Wing, Missouri Air National Guard Corky Marquart, Commerce Bank, N.A. Vern Middleton, Midwest Federal Dan Nicoson, Missouri Western State University Foundation

Dan Nowalk, Boehringer Ingelheim Vetmedica, Inc. Brenda Shields, United Way of Greater St. Joseph Dr. Melody Smith, School District of St. Joseph Larry Stobbs, South St. Joseph Progressive Association R.T. Turner, Buchanan County Bob Wollenman, Deluxe Truck Stop LLC Mark Woodbury, General Counsel Polsinelli Shughart P.C. James Hausman, Immediate Past Chair, Hausman Metal Works/Roofing, Inc. Jason Douglas, Diplomats Club Representative Kylee Strough, Young Executives Network Representative, United Way of Greater St. Joseph

Administration

3003 Frederick Ave. 816.232.4461 or 800.748.7856 Ted Allison, CEcD

President & CEO allison@saintjoseph.com 816.232.4461

Shannon Jobes

Vice President, Administration jobes@saintjoseph.com 816.364.4111

Vice President, Member Relations leonard@saintjoseph.com 816.364.4107

Maryann Skiles

Receptionist, Administrative Assistant

skiles@saintjoseph.com 816.232.4461

Economic Development

Membership

Natalie LeonardRedmond

Kristi Rasmussen

Director of Communications rasmussen@saintjoseph.com 816.364.4108

Chris Schmitter

Director of Membership Sales & Retention schmitter@saintjoseph.com 816.364.4113

Brad Lau

Senior Vice President, Economic Development blau@saintjoseph.com 816.364.4110 816.244.6221 (cell)

816.364.4873 (fax) www.saintjoseph.com

Steve Hamilton

Executive Director of Business Relations & Development hamilton@saintjoseph.com 816.364.4106 816.244-9533 (cell)

Community Alliance

Mary Brown

Project Manager, Administrative Assistant brown@saintjoseph.com 816.364.4102

Steve Johnston

Director of Community Alliance of Saint Joseph johnston@saintjoseph.com 816.364.4109


St. Joseph BUSINESS JOURNAL

Fall 2010

Top 10 Employers Heartland Health Triumph Foods, LLC St. Joseph School District Boehringer Ingelheim Vetmedica, Inc. Altec Industries American Family Insurance Sara Lee Foods City of St. Joseph Western Reception, Diagnostic & Correctional Center Missouri Western State University

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EconomicUpdate

Health Services Meat Products Education Animal Pharmaceuticals

3,175 2,800 1,840 974

Utility Industry Equipment Insurance Meat Products Government Prison

940 757 700 665 576

Education

534

Demographics

Unemployment (Sept.)

Population Housing units

76,197 32,495

St. Joseph Missouri

7.6 percent 9.3 percent

Average family size

3

United States

9.6 percent

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St. Joseph Business journal

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Third Quarter Announced Projects Project Crusher -- Manufacturing company headquartered in St. Joseph is completing an upgrade to manufacturing equipment with newer technology. The project costs are $900,000 for equipment and $200,000 for real estate construction. Two new jobs are created for operators of equipment.

investment of $1.2 million and 20 jobs with average salaries of $32,000.

Sunshine Sign -- Project includes the acquisition of real property and the purchase of equipment for expansion of the manufacturing plant. Total

St. Joseph Cablevision -- St. Joseph Cablevision is expanding the employment of its call center with the addition of 15 employees.

Nestle Research and Development -- Nestle announced the expansion of its St. Joseph research and development facility, with an investment in excess of $10 million.

Third Quarter Prospect visits............................................................................. 3 New active attraction projects.....................................................5 New existing business projects...................................................5 Announced projects.....................................................................3 New jobs.....................................................................................35 New payroll.....................................................................$988,600 Capital investment....................................................$11.1 million

Year to Date Announced projects....................................................................6 New jobs................................................................................... 87 New payroll............................................................... $2.7 million New capital investment.............................................. $43 million Average annual wage of new jobs created.............................................................. $31,119

Senator Charlie Shields Honored

The Community Alliance of Saint Joseph presented Sen. Charlie Shields with a token of appreciation for his 20 years of service as a state legislator at Missouri Western State University’s Eggs & Issues on Nov. 10. His career of dedicated public service and outstanding leadership was appreciated at the event.

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My Success! Event Thousands of high school sophomores learn about potential careers in Northwest Missouri More than 2,250 high school sophomores from St. Joseph and the rest of Northwest Missouri met with representatives from Chamber businesses during the 2010 My Success! Event. The event is held annually to help educate students – tomorrow’s workforce – about possible career fields that may be in their future. More than 75 businesses and 21 university, college and technical centers were represented at the St. Joseph Area Chamber of Commerce event. Roger Martin, Media Writer at Altec Industries, Inc., has been a part of the My Success! Event since it began in 2006. “It’s been very successful this year,” he said. “Kids in general have been very attentive and asked some pretty good questions.” Mr. Martin supplies technical information for after-market materials. He writes for Altec publications for service and customers. He told students they must have a logical thought process to be able to do the writing, layout, photography and drawing tasks that make up his job.

The Civic Arena was filled with students and volunteers from Chamber businesses to help the kids learn about possible career fields. techniques. workshop is great for students. “My area is not particularly The health arena was popular “In such a small area like where flashy,” he said. “But many of the for Stanberry, Mo., students Morgan we are, kids are in a box,” said Mary kids have asked questions above and Munns and Jessica Wilmes, who are McConkey, of Albany, Mo. “This is one beyond what was expected…The both interested in nursing. of their only ways to find out about more talents you have, the better “I discovered different types of options.” chance you have in the workplace.” nursing,” Miss Wilmes said. “I didn’t Amanda Girratono, also of Many businesses use plenty of realize it branched out so much.” Albany, agreed. visual aids like televisions, computers Miss Munns said she’s interested “They can explore different and interactive games to try to get the in becoming a nurse practitioner paths if they want, plus it’s good for students’ attention. The health care someday. Their friend, Aimee Noble, them to see kids from other schools,” area showed medical dummies and was interested in a very different she said. how to perform different life-saving career than her friends. When students arrive, they “I want to be a criminal have already taken a skills test, to investigator,” she said. “I talked with help determine what kind of field the Highway Patrol and the St. Joseph in which they may excel. The career Police Department.” paths are: arts and communication; ---- said Karla McQueen, a guidance counselor from School counselors who attended business, management, marketing the My Success! Event said the and technology; engineering/ Stanberry, Mo., of what sophomores told them to extwo-day workforce development manufacturing and industrial

“The juniors told them it was really cool,”

pect from the My Success! Event.


St. Joseph Business journal

Fall 2010

The Civic Arena was filled with students and volunteers from Chamber businesses to help the kids learn about possible career fields.

7 technology; health sciences; human services; natural resources and agri-science. This was the first year that a Parents Night was added to the event. Mary Brown, Project Manager for the Chamber, said 75 kids signed in and brought their parents and siblings with them for a total attendance of more than 200. Parents Night was open to children in other grades besides just sophomores. “We had quite a number of eighth graders,” she said. “One from Polo, Mo., was so excited to be here. It took over an hour to get here for her and her family.” A flier was distributed announcing the Parents Night to all of the schools that were sending

sophomores to the My Success Event. “We had a steady stream of people,” Ms. Brown said. “We were very pleased.” The My Success! Event is growing in popularity with the students, as seen by the younger students wanting to come to Parents Night and word of mouth from older students. “The juniors told them it was really cool,” said Karla McQueen, a Stanberry guidance counselor. The My Success! Event was presented by Boehringer Ingelheim Vetmedica, Inc., one of St. Joseph’s largest employers.

My Success! Event Winners Students received raffle tickets for having meaningful discussions with business participants. The following students won prizes, thanks to our generous sponsors.

Grand Prize Winner Day 1 – Laptop Computer: Jason Cain – Cainsville Grand Prize Winner Day 2 – Laptop Computer: Kayla Bloss – Savannah iPod Nano Winners: Breanna Roe – Mid-Buchanan Ashton Cochran – Maysville Daniel Kissick – Benton William Thomson – Central Bobby Wilcoxson – Mound City Brit Fisher – North Nodaway

Digital Camera Winners: Samantha Shaw – Trenton Heather Vandeender – Trenton Craig Renfrow – Lafayette Amber Harrison – Lafayette Bryce Denton – Lafayette Dokota Stiter – Lafayette Marissa Richardson – Benton Catelyn Curso – Benton Bobbie Griffin – Benton Mitch Sanders – LeBlond Ashley Rouland – Polo Taylor Graff – Maryville Jordan Zach – Maryville Jesse Lutz – Maryville

Katy McLain – Cainsville Emily Elder – Wathena Kaylen Carlson – Ridgeway Sarah Arnold – Stewartsville Austin Tischner – Osborn Junior Hagan – East Buchanan Ryan Burrows – Gillman City Donovan Harris – West Nodaway John Poppa – Nodaway Holt Layne Beattie – South Nodaway Andrew Furbee – Mid-Buchanan Jordan May – Plattsburg Alexa Taff – St. Joseph Christian Trent Steiner – Maysville Jake Mitchell – Union Star


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TopEmployerProfile Each quarter in the Business Journal we will profile one or more of St. Joseph’s top employers. Often, we all may recognize a company name, but may not know exactly what they do. In this question and answer piece, learn a little bit more about:

Heartland Health Health Services 5325 Faraon St. (816) 271-6000 www.heartland-health.com

While many residents are familiar with their family doctor or the ER, what are some of the specialty fields that Heartland offers to patients that residents may not be aware of? few • • • • • • • • •

We have a variety of specialty care options to serve our community and a of them include: Heart Care Cancer Care Podiatry (Ankle and Foot) Endocrinology Infectious Diseases Integrative and Complementary Medicine Sleep Disorders Wound Care/Hyperbaric Medicine Home Health, Hospice and Palliative Medicine

As the city’s largest employer, how does Heartland recruit the best and brightest medical professionals to St. Joseph? As an organization that has grown up in St. Joe and has proudly served our community for 26 years, we look for caregivers who are called to serve. We call it “having a servant’s heart,” so our hiring practices go in depth to select those who have that character trait. You may have seen the words Team Heartland around town which shows we try to attract caregivers who are team oriented as well. We search nationally for the best and brightest physicians who exhibit the qualities of a Heartland physician. They must have a servant’s heart and practice team medicine. We visit career fairs locally and around the country to find physicians who will be a good fit for Heartland and our community.

Heartland is very concerned with the health of the community. How does its efforts help with the area’s workforce development? We support our community by offering HI (Health Improvement) programs like the Pound Plunge, Diabetes Expo, Women’s Wellness Initiative, Heart Walk and at least 16 other HI events throughout the year. Helping St. Joe and our region stay healthy is also healthy for area businesses. Through Community Health Improvement Solutions, we work with businesses to improve the health and productivity of employees by using a wellness screening and one-on-one health consultations with a wellness expert. Any other interesting factoids about Heartland that the average resident might not know? In 2009 and 2010, we received several notable awards including: • Malcolm Baldrige National Quality Award for performance excellence • Foster G. McGaw prize for excellence in community service • Hospital Value Index, Best in Value Award • HealthGrades, five-star rating for joint replacement surgery, total knee replacement and back and neck surgery, treatment of heart failure, chronic obstructive pulmonary disease, repair of abdominal aorta and treatment of sepsis Number of employees: 3,175


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Candidates Debate Prior to Election at St. Joe Rising

Barry Birr, center, moderated the debate between Martin Rucker, left, and Dr. Rob Schaaf, right, at St. Joe Rising. The St. Joseph Area Chamber of Commerce hosted a debate between candidates vying for the Missouri Senate 34th District seat at the St. Joe Rising on Oct. 22. Quarterly St. Joe Rising events feature issues, questions and responses involving social, economic, governmental, legislative and corporate activities that are of concern to Chamber members. The debate, between Republican Dr. Rob Schaaf and Democrat Martin Rucker, was carried live on KFEQ 680

AM and was moderated by radio host Barry Birr. Both Dr. Schaaf and Mr. Rucker are currently serving in the Missouri House of Representatives and were hoping to replace Sen. Charlie Shields, who has reached his term limit. At St. Joe Rising, held at the Holiday Inn Conference Center, both candidates shared their views on important issues and there was an opportunity for questions from the audience. “This event is exactly what

Officials Elected in November U.S. Senator: Roy Blunt (R) U.S. Representative: Sam Graves (R) State Auditor: Tom Schweich (R) State Senator, District 34: Dr. Rob Schaaf (R) State Representative, District 27: Pat Conway (D) State Representative, District 28: Delus Johnson (R) State Representative, District 29: Galen Higdon (R) Circuit Judge, Division 2: Weldon Judah (D) Associate Circuit Judge, Division 5: Keith Marquart, (R)

Associate Circuit Judge, Division 6: Ron Taylor, (D) Circuit Clerk: Mary Beattie, (D) Presiding Commissioner: R.T. Turner, (R) County Clerk: Mary Baack Garvey, (R) Prosecuting Attorney: Dwight Scroggins, (D) Recorder of Deeds: Ed Wildberger, (D) County Auditor: Nancy Nash, (D) County Collector: Peggy Campbell, (D)

candidates need to be able to make a decision,” Dr. Schaaf said during his debate introduction. Dr. Schaaf and Mr. Rucker graduated the same year from Central High School and have served together in the House, but their opinions and backgrounds greatly differed. Despite his political career, and the fact that two of his sons have been in the NFL, Mr. Rucker still works at Silgan Containers. “I’m a family man, a hard working man,” Mr. Rucker said. “I carry a lunch box and punch a time clock.” In 2004, Dr. Schaaf and his partners started “MoDocs,” the Missouri Doctors Mutual Insurance Company, a medical malpractice insurance company. With his history as a family physician, he is quite focused on health care. “One of the huge things we can do for economic development is lower the cost of health care,” Dr. Schaaf said.

Both men agreed about the importance of growing St. Joseph’s local economy. “We need our economy to grow,” Mr. Rucker said. “We need jobs…Before I push green or red, I think ‘is this good for families?’” The higher the income of families, the more spending that occurs and more tax dollars created. “I believe businesses hire people and we should help keep that money in the pocket of businesses so they are able to do more good and hire more people,” Dr. Schaaf said. St. Joe Rising was held about a week and a half before the Nov. 2 election. Dr. Schaaf was elected. He received a combined 31,742 votes, or 57.5 percent, from both Buchanan and Platte counties, which make up the 34th Senate District. Mr. Rucker received 23,480 votes, or 42.5 percent.

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St. Joseph is leading the way in

Animal Health Sciences Being a hub of the Kansas City Animal Health Corridor has its perks. On Oct. 29, agricultural dignitaries from Missouri, Nebraska, Louisiana and federal agencies visited St. Joseph to make a major announcement. Gov. Jay Nixon came to Missouri Western State University to announce a cooperative agreement between the Missouri Department of Agriculture and USDA Rural Development that includes a $500,000 grant to create a business plan and pilot program for training animal health professionals. “There’s an estimated shortage of 1,500 large animal veterinarians nationwide – professionals who are vital to food safety, disease control and animal health in this country,” Mr. Nixon said. “This agreement and grant are helping us move forward to address that shortage, in consultation with the best minds in animal health from the academic and business worlds. The Kansas City Animal Health Corridor is the ideal location for launching this landmark approach on an issue of such importance.” The Animal Health Corridor stretches from Columbia, Mo., to Manhattan, Kan. Nearly one-third of the $14 billion in global sales for animal sales and nutrition comes from the Kansas City and St. Joseph area. The pilot program could lead to the establishment of a national food animal veterinary institute within the corridor. Missouri Agriculture Director Dr. Jon Hagler said Missouri Western is a first-class act and that State Rep. Martin Rucker “literally beat me over the head saying the perfect location for this institute would be in St. Joseph.” He said Buchanan County Commissioner Dan Hausman’s proposal for the new Ag Expo Park also shows St. Joseph’s interests in the

animal health field. “This is the first step in a long process, but the first step is the hardest step,” he said. “This was sketched on the back of a napkin in February. From napkin, to concept, to agreement – it’s been a whirlwind of opportunity and progress. What an important day this is for agriculture!” A prominent leader in St. Joseph’s business and animal health community, Boehringer Ingelheim Vetmedica Inc., (BI) took part in the announcement. “This geographic area is the single most concentrated of animal health businesses in the world,” said George Heidgerken, BI’s President and CEO. “This is a wonderful opportunity to step up and make things happen. This institute will be a tremendous step forward in addressing the corridor’s existing and future workforce needs. What better place to establish an educational institute?” Even prominent agriculture leaders from other states recognize the great need for a new veterinary institute and why it makes since to locate it in the St. Joseph/Kansas City area. “We know that we are 1,500 food and animal veterinarians short and that need is increasing,” said Dr. Michael Strain, Commissioner of the Louisiana Department of Agriculture & Forestry, a partner in the agreement. “This is a growing concern for national security. We need that handson experience and where better than the Heartland and the Corridor where there is this high concentration of facilities?”

Above: Members from federal, state and local agencies celebrate the announcement of a $500,000 grant that will be used to create a business plan and pilot program for training animal health professionals. Below: An aerial view of Boehringer Ingelheim Vetmedica, Inc., is shown. It is St. Joseph’s largest employer in the animal health sciences field.


St. Joseph Business journal While the project is still in its beginning stages, it definitely has potential. “(The $500,000 grant) won’t be enough money, but it’s a dang good start,” said Janie Dunning, Missouri State Director for USDA Rural Development. “We’re going to move forward as if it is going to happen.” Federal officials agreed with the importance of the project and its link to the economy. “We understand that the rural economy and agricultural economy are not different,” said Cheryl Cook, Deputy Under Secretary for USDA Rural Development. “We need to look at how we can create a new wealth for rural America. This proposal, among others, really rose to the top. This issue I knew was of national significance.” In closing, Mr. Nixon returned to the issue of the project’s potential impact on Missouri workers. “At a time when we are focused on training Missourians for careers that will stay in demand, this program can help us produce professionals who are greatly needed,” Mr. Nixon said. “St. Joseph, Mo., -- the heartland – thank you and we’ll deliver!”

Did you know...

Fall 2010

St. Joseph Animal Health Companies Agri-Laboratories, Ltd.

Established in St. Joseph in 1984 as a buying group, AgriLabs has grown to be one of the largest animal health sales and marketing distribution network in the United States. The company develops, markets, distributes and sells products through their warehouse and shipping facility in St. Joseph.

Ameri-Pac, Inc.

Ameri-Pac is an animal nutritional specialty and veterinary supply company that manufactures private label and custom products in lines that include powders, liquids, tablets and boluses. The diverse packaging capabilities allow them to produce quantities from 2 ounces to metric ton totes to bulk truckloads. A 3,000 square foot expansion allows Ameri-Pac to produce for the human pharmaceutical market, as well.

American Angus Association

The American Angus Association, headquartered in St. Joseph, is the nation’s largest beef registry association with over 30,000 adult and junior members. Its goal is to serve the beef cattle industry, and increase the production of consistent, high quality beef that will better satisfy consumers throughout the world.

Biozyme

Biozyme is an innovative company in the fields of animal nutrition and microbiology, producing nutrition products for the global animal supplement industry. The company’s corporate headquarters and Vita Ferm manufacturing plant are both located in St. Joseph, where it originated in 1945.

Boehringer Ingelheim Vetmedica Inc. (BI)

BI is headquartered in St. Joseph, employing 974 people. Founded in St. Joseph in 1917, the company now ranks among the top animal health product manufacturers in the United States. They are part of the BIVI global animal health business. The company’s Vetmedica headquarters in St. Joseph has advanced research and development facilities, as well as manufacturing. BIVI recently underwent a $150,000,000 expansion plan.

CIA Labs

CIA Labs is at 1717 Commercial St. and serves the animal health and life sciences industry.

Clipper Distributing

that your favorite dog food, Beneful, was made in St. Joseph? Not only is it manufactured here, the product itself was designed at Nestle Purina Research and Development Center.

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Clipper Distributing focuses in marketing speciality generic veterinary products. They currently sell more than 1,500 different products for dogs, cats, horses and other pets and large animals.

Nestle Purina Petcare

This leader in the pet products industry has two facilities in St. Joseph. One facility is engaged in manufacturing and the second dedicated to research. The manufacturing facility makes the popular Beneful and Friskies pet food lines. The Product Technology Center (PTC) was built in 1990 and encompasses a 134-acre campus. It is the global headquarters

for R&D for Friskies brand cat and dog food. It houses over 700 cats and 300 dogs and makes use of a revolutionary new feeding system designed to allow the monitoring of individual food intake in a group setting. Nestle Purina monitors how often the animal eats, what quantity and what brands of food the animal chooses. The research results are applied to production of their pet food products around the world. In addition to the animal research part of the center, the facility also includes a pilot production plant.

Teva Animal Health Inc.

Since the company’s 1990 St. Joseph inception as Phoenix Scientific, Teva Animal Health Inc. (a subsidiary of Teva Pharmaceutical Industries) has become a national leader in differentiated generic animal health pharmaceutical products. Two campus locations stretch over 145 acres and include facilities dedicated to research & development, production and warehousing.

Purina Mills

A leader in the area of animal science and nutrition, Purina Mills is a cornerstone of the St. Joseph animal science niche, locating here in 1968. The local facility, employing 50, manufactures animal feeds for the global markert. Plans for expansion are in the near future for this facility.

Protein, Inc.

Protein, Inc. processes products for many companies in the industry, including Purina Mills.

Star Labs

Star Labs is the developer, manufacturer and distributor of Primalac direct-fed microbials. The company was established in the St. Joseph area in 1974. Star Labs is a pioneer in producing beneficial microbial cultures and now serves a global market.

U.S. Animal Health Association

The United States Animal Health Association (USAHA), the nation’s animal health forum for over a century, is a sciencebased, non-profit, voluntary organization headquartered in St. Joseph. Its 1,400 members are state and federal animal health officials, national allied organizations, regional representatives, and individual members. USAHA works with state and federal governments, universities, veterinarians, livestock producers, national livestock and poultry organizations, research scientists, the extension service and seven foreign countries to control livestock diseases in the United States. USAHA represents all 50 states, four foreign countries and 34 allied groups serving health, technical and consumer markets.

Vedco

Vedco is a wholesale veterinary distibutor, originating in St. Joseph due to the strong animal pharmaceutical manufacturing base. Today, they serve the veterinary clinician through a network of 26 distributor locations nationwide.


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New Bio Bus Educates Future Workforce in Science Fields St. Joseph and Missouri Western State University’s focus on forwarding science education may be coming to a school near you. In March of 2009, thanks to the efforts of Sen. Christopher Bond, Western was awarded a $950,000 grant to outfit a mobile biotechnology lab. The Bio Bus visits schools in Buchanan, Andrew, Platte, Clay, Jackson, DeKalb and Clinton counties. The Bio Bus will also visit state and county fairs, and national, state and regional science events. “The goal is to get students excited about science, especially the life sciences as an academic pursuit, and eventually a career,” said Dr. Gordon Mapley, Dean of the Western Institute. The Bio Bus was a big hit at the recent My Success! Event, where more than 2,300 high school sophomores learned about potential careers and educational opportunities in the St. Joseph area. “Students were packed on

there doing hands-on experiments in chemistry and biomedicine,” said Dr. Frances Morgan, Master Lecturer/ Demonstration Scientist. The Bio Bus has equipment that many schools do not have. Bringing the Bio Bus to the students gives them hands-on experience with hightech equipment and experiences that are presented by a seasoned artist. “It’s important to get kids interested in science early,” Dr. Morgan said. Dr. Morgan has an extensive resume as a research scientist in heavy industry. She was also a university research scientist, university instructor and a high school science teacher. Her way with kids is impressive, as noticed on the Bio Bus at the My Success! Event, where students gave her their undivided attention – quite a feat outside of a normal classroom setting. Up to 16 students at a time can work on the bus, with students

rotating on and off according to the school’s bell schedule. Or, the on-board scientist can work with a smaller group of students for longer periods. Students perform experiments in chemistry, physics, biology and much more intricate fields. Top of page: Dr. Frances Morgan and Walter Anderson staff the Bio Bus. Above: a student at the My Success! Event performs an experiment on the Bio Bus.

Bio Bus Goals

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Grow student interest in biotechnology • Daily travel to regional schools • On-board Ph.D. scientist to work with students • Utilize scientific equipment to engage students • Provide hands-on experiences Major Categories of Experiments: • Data-Collection Technology • Macromolecules DNA and RNA Techniques • Biotechnology Applications Project partners are the Missouri Biotechnology Association

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(MOBIO), the Institute for Industrial and Applied Life Sciences (IIALS) and the Western Institute. MOBIO is responsible for distributing portable labs to schools, with the labs remaining at schools for a few days to a couple of weeks while teachers lead students in hands-on DNA experiments. MOBIO and Western also partner in webinars and summer workshops for students and teachers. For more information or to schedule a visit, go to www. wi.missouriwestern.edu/biobus or call (816) 273-8242.


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Mike Huckabee Speaks to Record Chairman’s Brunch Crowd The St. Joseph Area Chamber of Commerce was pleased to host Author, Media Host and former Arkansas Governor Mike Huckabee as its guest speaker for the annual Fall Chairman’s Brunch. Mr. Huckabee is the host of the number one rated weekend hit “HUCKABEE” on the Fox News Channel, and is heard three times daily across the nation on the Citadel Media Network’s fastest-growing new program, “Huckabee Report.” Mr. Huckabee spoke to nearly 450 Chamber members and members of the public at the Chairman’s Brunch, which is a record-breaking crowd for the event. He spoke about his conservative views, the political environment and the impact of current policies on businesses. One of the first targets Mr. Huckabee set during his address was the tax code. “The tax code is way beyond anybody’s comprehension,” he said. “In our genius tax code, we penalize people for taking risk in business. We penalize everything in our economy that is productive.” He said that when some large entities are “too big to fail” we ask the government to bail it out and prop it up. But on the other hand, when a man, like one that spoke to Mr. Huckabee at a rally, works two jobs to help his daughter avoid college debt, he is penalized for working twice as hard because of the increased tax bracket. “We’re making it very hard for people to live the American dream,” he said. Mr. Huckabee, a Republican, didn’t stick to party lines during his speech. “Republicans are just about equally guilty for messing all this up,” he said, to the cheers of Democrats in the audience. However, some Republican themes did shine through in his speech. “People are sick of overspending,” he said. “They are sick of government being so involved in

their lives. Less government is better government – it’s not that complicated.” He said, in the question and answer portion, that he believes there should be term limits in Washington; that legislators shouldn’t have pensions – that their money should go in a 401k like everyone else; and that any year that the budget wasn’t balanced that legislators should have a 5 percent pay reduction. All of these comments received a rousing round of applause from the packed room. Mr. Huckabee did bring some of his wit into the address. From left to right: Gary Exline, Chamber Board Member who helped secure Mr. Huckabee’s appearance; Rick Gronniger, 2010 Chairman of the Board; Gov. Mike For example, he talked about how FedEx and UPS can track Huckabee; and Ted Allison, Chamber President and CEO. the smallest of packages from a liked Mike due to his sincerity and through to get the Huckabee party to warehouse, all across the country, to seemingly blatant honesty about visit St Joseph -- my hat goes off to his doorstep, but how the government issues and his concern about our him.” couldn’t accurately track illegal country and heritage. It is amazing the American Family Insurance is immigration. work Gary Exline (a Chamber Board the presenting sponsor for the Fall “Maybe we should outsource Member from Eagle Radio) went Chairman’s Brunch. illegal immigration to FedEx and UPS,” he joked. “One of the great things about not being a candidate is that you can say just about anything you want.” Despite the country’s problems, at the end of the day he’s proud to be an American. “At night I thank God we’re in a country that people want to break into and not out of,” he said. “This is ® a great and resilient country. If we get government out of our way, we’ll be able to innovate, create and get back s )NLINE COST OF ENTRY WITH FREE STANDING POTENTIAL to being the most hopeful nation on Fazoli’s® is s ,ARGEST )TALIAN QUICK SERVICE RESTAURANT CHAIN IN THE COUNTRY serving up some big opportunities. Earth.” s )NLINE COST OF ENTRY WITH FREE STANDING POTENTIAL s 3ERVING GREAT FAST FRESH )TALIAN FOOD The event was held on Sept. 30 s ,ARGEST )TALIAN QUICK SERVICE RESTAURANT CHAIN IN THE COUNTRY s 0OISED FOR GROWTH WITH MANY PIONEER MARKETS STILL AVAILABLE at the Fulkerson Center at Missouri s 3ERVING GREAT FAST FRESH )TALIAN FOOD Western State University. s 0OISED FOR GROWTH WITH MANY PIONEER MARKETS STILL AVAILABLE Visit us online at www.fazolis.com, The 2010 Chairman of the email us at franchise@fazolis.com, Chamber Board is Rick Gronniger. Visit us online at www.fazolis.com or call 800-446-4368. Mr. Huckabee was asked to speak at or call 800-446-4368. this event because of Mr. Gronniger’s s "EST +IDS -ENU IN s "EST +IDS -ENU IN !MERICA request. !MERICA AS RATED BY Restaurant Hospitality AS RATED BY Restaurant Hospitality “I think it is great to have former s Parents MAGAZINE S LIST OF 4EN "EST &AST s Parents MAGAZINE S LIST OF 4EN "EST &AST Governor and Presidential Candidate #ASUAL 2ESTAURANTS #ASUAL 2ESTAURANTS Mike Huckabee come to St Joseph s Franchise Times 4OP 2ESTAURANTS s Franchise Times 4OP 2ESTAURANTS to share a few thoughts with us,” Fazoli’s and logo are federally Fazoli’s and logo are federally registered registered trademarks trademarks of of Fazoli’s Fazoli’s System System Management, Management, LLC, LLC, Lexington, Lexington, KY. KY. Mr. Gronniger said. “I have always

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St. Joseph Business journal

Fall 2010

Shop St. Joseph 2010 Kicks Off The St. Joseph Area Chamber of Commerce is conducting the fourth annual Shop St. Joseph Holiday Program. The purpose of the campaign is to encourage customer loyalty, retention of sales revenue for participating businesses and to raise public awareness of retail products that are available in St. Joseph during the holiday shopping season. The program works by residents shopping in participating stores and the merchants giving tickets to customers (one free, others based on amount spent). At the end of the program, one lucky shopper wins $10,000, just for shopping at local

businesses! Each year participating businesses give out thousands of tickets. This year’s program kicked off Tuesday, Nov. 16, and will conclude on Monday, Dec. 20, with the grand prize drawing. As you do your holiday shopping this year, please remember to buy your gifts at Chamber businesses participating in the Shop St. Joseph Holiday Program. Each merchant may distribute their tickets differently (some at cashier registers and some at customer service departments) so please make sure to get your ticket before you leave. You may be this year’s winner! Check the Chamber’s Web site, www.saintjoseph.com, the St. Joseph News-Press, Q Country 92.7 or Radio Disney for the winning number.

Commercial real estate news

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Shop St. Joseph merchants (as of Nov. 12, 2010)

2 Trendy 613 Edmond St. 3702 Frederick Boulevard (East Hills Shopping Center Kiosk) Albrecht-Kemper Museum of Art 2818 Frederick Ave. Apple Market 3734 Pear St. 2300 Mitchell Ave. 903 N. 36th St. Ashley Lynn’s Tanning 1815 N. Belt Highway Associates of Therapeutic Massage & Body Works 203 B. S. 36th St.

J. Franklin Gallery 210 S. Belt Highway Kat & Co. Antiques and Gifts 3709 N. Belt Highway M&I Bank 4305 Frederick Blvd. Merry Maids 1006 Pacific Street The Old Hoof ‘N Horn 429 Illinois Ave.

Charmed by Artistudio 218 N. Seventh St.

On-Site Golf 1213 N. Belt Highway, Suite A (Pony Express Plaza)

Clara’s Fashions 3849 Frederick Boulevard (East Ridge Village) Cold Stone Creamery/Rocky Mountain Chocolate Factory 5301 N. Belt Highway (Shoppes at North Village) Colony House Furniture & Bedding Frederick Boulevard & Riverside Road Dillard’s 3702 Frederick Boulevard (East Hills Shopping Center) East Hills Shopping Center Information & Gift Certificate Center 3702 Frederick Avenue

Fairview Golf Pro Shop Corner of 33rd & Pacific Streets (Fairview Golf Course)

GENERAL PROPERTIES

JC Penney 3702 Frederick Avenue (East Hills Shopping Center)

Butchart Flowers & Gifts 3321 S. Belt Highway

Eisenberg’s Better Living 2204 N. Belt Highway

RAY SISSON

Hy-Vee St. Joseph 201 N. Belt Highway

PBE’s Toys and Dolls 2241 N. Belt Highway (Woodlawn Shopping Center) Peoples Furniture 3603 Frederick Boulevard Record “Wear” House 1401 S. Belt Highway (Belt and Mitchell Shopping Center) St. Joe Harley-Davidson 4020 S. Highway 169 St. Joseph Auction & Antique Mart 3600 S. Leonard Road Smooth Endings 3606 B Beck Road The Spa at NorthPointe 5210 N. Belt Highway, Suite 200 T.B.A. and Service LLC 405 s. 36th St.

Firestone Complete Auto Care 3805 Frederick Ave.

Terrible’s St. Jo Frontier Casino 777 Winners Circle

Fredrick Inn Steakhouse 1627 Frederick Avenue

Valvoline Express Care 3419 Gene Field Road

Over $20 million of commercial transactions with 10 new start-ups and 7 expansions have produced a very active summer in the greater St. Joseph area for Ray Sisson, CCIM.

Halbert Jewellers 3855 Frederick Boulevard (East Ridge Village)

Village Flowers by Rob 3841 Frederick Blvd. (East Ridge Village)

2700 North Belt Highway • St. Joseph, Missouri 64506 816-383-8604 • 800-530-5938 • www.raysisson.net

Home Style Furniture & Flooring 3702 Frederick Boulevard (East Hills Shopping Center)

Weaver Overhead Door 2324 Locust Street


St. Joseph Business journal

Fall 2010

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BusinessBriefs

UCP Opens New Addition Brand Honored by FFA

Erin Tate, Associate A.I.A., Ellison-Auxier Architects, Inc., and Shane, Adult Program consumer, give the “thumbs up” for UCP’s expansion. Shane checked in almost daily to follow the construction process, and was deemed the unofficial “construction supervisor.”

By Rachel McCoy Coordinator of Advocacy Services UCP of Northwest Missouri “Hey, when are you all going to be done?” It’s a question the construction crews at UCP heard often from Shane, a program consumer, as they continued to complete the 1,700 foot expansion to the Adult Program, a project started last April and funded through Progressive Community Services (the Buchanan County Senate Bill 40 Board) and community support. The community was invited to an Open House and Ribbon Cutting Ceremony (hosted by the St. Joseph Chamber of Commerce Diplomats Club) on Monday, Nov. 15, at UCP of Northwest Missouri, 3303 Frederick Ave. The expansion, opened officially in September 2010, provides muchneeded space to the 60 Adult Program consumers at UCP to enjoy new forms of physical exercise and new opportunities for learning. For Shane – who became the unofficial “construction supervisor” during the process, even receiving his own hardhat from the construction team – and many other program consumers, the expansion was eagerly awaited and enthusiastically received. “The expansion to our Adult

Program space is a dream we’ve had for years, and we’re so proud of the community support that helped make this dream a reality,” says Teresa Gagliano, Executive Director, UCP of Northwest Missouri. “It’s a great place for Adult Program participants to stay healthy, receive technology training, and learn new ways to succeed in life.” The project was planned by Ellison-Auxier Architects, Inc., and managed by E.L. Crawford General Contractors. Features include a multi-purpose room with physical equipment, a covered canopy with curbside accommodations and meeting and work space for UCP staff and consumers’ families. Progressive Community Services is a publicly funded Senate Bill 40 Board and was established with the passage of a property tax proposition in 1978 to develop services and supports for residents with developmental disabilities in Buchanan County. UCP provides education, therapies, career services and support to more than 400 people each year in Buchanan County and the surrounding counties – believing in “Life without limits for people with disabilities.” For more information, visit www.ucpnwmo.org or call (816) 3643836.

KFEQ radio Farm Director Tom Brand was recently selected to receive the Honorary American FFA Degree, the highest degree bestowed by the national FFA organization. FFA works to enhance the lives of youth through agricultural education. The honorary degree recognizes those who go beyond the valuable daily contributions to make an extraordinary long-term difference in the lives of students. Brand’s involvement with the FFA began as a member of the Hopkins, Mo., FFA Chapter. In college at the University of Missouri, Brand worked at the National FFA Convention as an intern at the convention newsroom radio desk. His interaction exposed Brand to the industry and in 1992, he began his career with the Brownfield Network in Jefferson City. Brand stayed connected with the FFA, returning for

the past 19 years as the coordinator of broadcast interns during the National Convention. This year will mark his 25th year of attending the National FFA Convention.

Guide gets national props A publication produced by the St. Joseph News-Press received first place category honors in the 2010 Newspaper Business Development Contest, sponsored by the Inland Press Foundation. The contest honors excellence among North American newspapers’ specialty products and niche publications. The “St. Joseph Missouri Official Visitor’s Guide 2010” earned the top spot in the Travel/Tourism/ Transportation category. Printed for the St. Joseph (Mo.) Convention and Visitors Bureau the guide was distributed free to tourists. Nearly 150,000 copies were handed or mailed out over the course of the year.


St. Joseph Business journal

Fall 2010

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Cowboy Teaches Business Skills

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A real-life business cowboy “enter-trained� members of the St. Joseph Area Chamber of Commerce at the Business Round-Up on Oct. 26. Patrick McGaughey is recognized internationally as a premier association and business consultant. With a strong background from leading Chambers of Commerce in his career before public speaking, his words of wisdom benefitted members, as well as Chamber staff and volunteers. Mr. McGaughey had his own agenda of topics for the seminar, but also took suggestions from the crowd about what they wanted to learn. One of the important topics was how to motivate employees. Mr. McGaughey said for employers to tell “bored� employees: “If you’re bored at work, go back to work.� Employees who find themselves with nothing to do probably aren’t pushing themselves to do the best job that they can or aren’t finding ways to bring more to the position. But, on the other hand, managers must make it clear what they want employees to accomplish. “If you want to motivate people, get the expectations on the table,� he said. “Good communication means understanding.� Mr. McGaughey said there should be three surprises in each career: quitting time, pay day and retirement. “If you want time to speed up, get back to work,� he re-emphasized. “A watched pot never boils, so work harder.� One problem some managers

have is thinking that the office cannot run without their presence. “Everyone’s going to die, so start delegating now, so employees know how to carry on without you,� Mr. McGaughey said. When an employee makes a mistake, it’s important to remember the “Whaddle vs. Shoulda� rule. Make sure to say, “What will you do differently next time?� versus “You should of done this or that.� By asking them what they would do differently next time, the employee writes their own answer, so they understand it and are more likely to remember it. “No wars started on questions,� Mr. McGaughey said. “Get angry customers talking by being calm and asking them questions.� The questions should begin with who, what, when, where or possibly “do you know� or “would you like to see?� One of the hardest jobs a manager has comes when determining if an employee should be fired. Mr. McGaughey encourages holding a firm line. “Fire someone when they deserve it and you hardly ever have to fire anyone else,� he said. Lynn Jenkins, a Chamber member from Associates of Therapeutic Massage and Bodywork, said that the program rang some bells for her. “It was interesting to look at things in a way an employee would,� she said. “Some of the things he said I’d heard before, but this time the way he said it made it really click.�


St. Joseph Business journal

Fall 2010

DowntownDigest Information provided by the St. Joseph Downtown Partnership

Rock, Paper, Scissors

City Lights Festival

Rock, Paper, Scissors, a make and take craft store has opened at 124 N. Eighth St. This business offers craft classes for ages 1 to adult. Some of the classes include: Slimy Science, a class that offers children ages 5 to 10 the opportunity to explore slimes from nature, the kitchen and the organic chemistry lab; Mommy and Me Art Duet, a class for ages 1 to 4 to paint, sculpt, paste collage, and make puppets; Sparkle & Spice, a class for girls 6 to 12 to make fashion accessories for themselves (and their dolls, if desired). The girls will decorate T-shirts, purses, hair ornaments, jewelry, scarves, sashes and belts. World Tour Textiles for teens and adults is a class that offers participants the opportunity to learn about using traditional ethnic methods of wax-painting and dye resist, block printing and others to design wall hangings and scarves. To learn more about these and other classes or to get a schedule of class times and costs, call Amy Grier at 279-2104.

The St. Joseph holiday season kicks off on Nov. 20 at Coleman Hawkins Park at Felix Street Square with the 12th Annual City Lights Festival. This year, festivities begin at 5 p.m. with live musical entertainment, homemade cookies, hot chocolate and coffee. Special guests from the North Pole are expected to arrive at 5:30 p.m. There will be free carriage rides until 7 p.m. Strolling carolers will rove around and in the businesses during the event.

EBE Office Solutions EBE Office Solutions, a new Downtown technology company, recently opened at 701 Edmond St. The new company helps local businesses and organizations leverage technology to create greater time and cost efficiencies. The business helps clients with everything from mailing systems and shredders to microfilm document management and digital publishing. EBE has more than 70 years of experience and has other locations in Lenexa, Kan., and the St. Louis area. To talk with a representative about your technology needs contact Rob Merritt at 816-279-4004.

Musical lineup includes: 5 to 5:30 p.m. - McCarthy Baptist Church Bell Choir 5:30 to 6 p.m. - Pat Brown, vocalist and acoustic guitarist 6 to 6:30 p.m. - Central High School Dickens Singers 6:30 to 7 p.m. - Make 12 Church Worship Band The highlight of the event, the Annual Lighting Ceremony, will take place at 6:30 p.m. as Mayor Bill Falkner flips the switch. Come see Downtown dressed in its finest. There is a lighting display competition and some Downtown merchants will be open late to accommodate shopping needs. Bring the kids to get their picture taken with Santa and Mrs. Clause and get a special treat.

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St. Joseph Business journal

Fall 2010

18

New Executives Luncheon Honors New Managers New Executives Class of 2010 Ag Processing Inc. Nicholas Klocke Nathan Nolte Altec Industries, Inc. Jeff Schneider David Bennett Lisa Farmer Darrin Springs Kim Fredenburg Bank Midwest N.A. Chanda Proffit

Sixty-seven Chamber members who recently moved up in their organization were honored at the 38th annual New Executives Luncheon on Sept. 28. The purpose of the New Executives Luncheon, presented by the St. Joseph News-Press, is to recognize and welcome those who are new to management in St. Joseph and introduce them to other business leaders and Chamber members. The luncheon is coordinated by the Chamber’s Diplomats Club. Employees qualified to attend the luncheon if, since Sept. 1, 2009, they transferred or relocated to a management position in St. Joseph; were promoted to management from a non-management position within the company; or joined the company’s management team as a new hire, after previously working elsewhere in a non-management capacity. Kylee Strough, the new president of the United Way of Greater St. Joseph, was the keynote speaker of the event. “You work for a pretty amazing organization,” Ms. Strough told the new executives. “Sending you to this luncheon is a great start, by showing appreciation for your promotion and accomplishments. It reflects the potential they saw in you during the hiring process.” Ms. Strough urged the new executives to share their leadership skills with others, either by volunteering with the Chamber, the United Way, by coaching a kids’ baseball team or at their church. “Share your knowledge and enthusiasm,” she said. “Pick one or two activities and give them your all.” Ms. Strough said that it is important not to overextend yourself, especially with a new management position. “Once in a while it’s OK to say no,” she said. “Volunteer for what you’re passionate about.” While volunteering is important for the community, it also makes professional sense. “Volunteer like your job depends on it,” Ms. Strough said. “Dive in. Whether you know it or not, your boss is watching and so is the community. (Advancing in positions) becomes about who you know and who notices you.” The Chamber offers countless opportunities to get involved, she said. Ms. Strough herself is involved in the Diplomats Club and the Young Executives Network (YEN).

City of St. Joseph Mary Kay Griffin Kendra Bundy Cochran Head Vick & Co., P.C. Ann Hoy CPA Cash Sweiven CPA Dillon Company Jessica Kline Drury Inn and Suites St Joseph Megan Gould Employee Screening Services of Missouri, LLC Alex Haldiman Family Investment Center, Inc. Elaine Coder Laura Price Golden Eagle Casino Stephen Dole Dan Weatherly Heartland Health Marsha Pryor Brandon Gockley Brennan Lehman

Sherri Person Amy Owens John Eivins Molly Pierce Dana Anderson Temeca Mitchell

St. Joseph, Inc. Tina Richardson St. Joseph Area Chamber of Commerce Steve Hamilton

KCP&L Carrie Koelzer Scott Hinkle

St. Joseph Family YMCA Nathan Watts Amanda Bartholomew Sue Malotte

Midland Empire Resources for Independent Living (MERIL) Anne Davies-Speer Julie Corrigan Deann Young Missouri American Water Richard Allwood Missouri Western State University Dr. Phil Nitse Dr. Esther Peralez Marilyn Baker News-Press & Gazette Co. Ross Martin T.J. Lake Sean Hagewood Jennifer Wright Nor-Am Ice & Cold Storage Dave Becker Progressive Telecom Inc. John Howery Snorkel International, Inc. Jamie Graham Specialty Industries of

Stoney Creek Inn & Conference Center Maggie Gordon Tilton, Thomas and Morgan Inc. Tyler Compton Jill Geiger United Way of Greater St. Joseph Angie Springs US Bank Derek Priest Karen Woznick Karen Swalley Vatterott College Adrienne Faulkner James Coots Janet Watson Jaymi Evans Ginny Crouse Mike Rehak Penny Kincaid Rich Sole Keri Youtsey Shawna Harkendorff Wal-Mart Joe Huber


St. Joseph Business journal

Fall 2010

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MemberProfile Junior League of St. Joseph

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kindergarten class. Each year members read to every kindergarten class in the St. Joseph School District and give a book to each child -- which, in some cases, may be the only book the child owns. The Junior League is partnering with the Noyes Home for Children and the Ladies Union Benevolent Association to help establish a crisis nursery. The crisis nursery would provide a temporary, safe and nurturing environment in which parents can leave their children while dealing with a crisis or dangerous situation in their lives. While some other local groups help fill this need for older children, there is a glaring gap in coverage for infants and toddlers. “Crisis nurseries are shown to reduce child abuse in the communities where they are located,” said Jennifer Soper, Crisis Nursery Chairperson for the League. “We hope a local crisis nursery will help save lives of children in the St. Joseph community.” The Junior League of St. Joseph has been a member of the St. Joseph Area Chamber of Commerce since 2003.

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The Junior League of St. Joseph has an 90-year tradition of making St. Joseph a better place, especially for women and children. Its first community service project was a milk station organized in 1922 at the Wesley House. In 1923, it financed half the cost ($1,100) for an addition to the Wesley House to be used for the milk station and baby clinic. The League also started the Family and Children’s Bureau in 1938, which became the Family Guidance Center in 1962. In 1964, the League helped form the Allied Arts Council and in 1976, it helped establish the Legal Aid Office in cooperation with the United Way. League women continue to make important contributions to the St. Joseph community. Each year the provisional class conducts a community service project of their choosing. Active Junior League members focus their volunteerism efforts on literacy and the needs of women and children. The League targets literacy needs within the community through its ‘Booker’ program. In that program a Junior League member dresses up as fictional character ‘Booker,’ while another member reads to a

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St. Joseph Business journal

Fall 2010

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