NPower Maryland Tech Fundamentals Spring 2019 by NPower

TECH FUNDAMENTALS SPRING 2019 GRADUATION CEREMONY

TUESDAY, JUNE 18, 2019 5:30 PM – 8:30 PM

maryland

UNIVERSITY OF MARYLAND CAMPUS CENTER, ROOM 349 621 WEST LOMBARD ST. BALTIMORE, MD 21201

# N P OW E R G R AD S

FOLLOW TONIGHTâ&#x20AC;&#x2122;S EVENT @NPOWERORG AND POST YOUR OWN # N P OW E R G R AD S | # N P OW E R MAR Y L AN D

TECH FUNDAMENTALS SPRING 2019

GRADUATION PROGRAM WELCOME Cathy Morgan, Executive Director, NPower Maryland Frank Baitman, Cisco Fellow and Strategic Advisor, WellDoc & Deque Systems

CLASS SPEAKERS ALUMNI SPEAKER Sakina Goode NPower Maryland, Tech Fundamentals Fall 2018 Help Desk Technician, University of Maryland-Baltimore

Kyle Mitchell NPower Maryland West Baltimore Tech Fundamentals Spring 2019 Shannon Burt NPower Maryland East Baltimore Tech Fundamentals Spring 2019

CLASS HONORS & AWARDS NPOWER DEFYING ALL ODDS AWARD Andrew Parlock, Campaign Executive, Northrop Grumman

NPOWER ADVISORY COUNCIL PAY IT FORWARD AWARD Valerie Sherod-Wainwright, HR Specialist, TD Ameritrade

COMMENCEMENT SPEAKER Robert Jeffrey Fairbanks III, Global Head of IT Operations and Employee Experience, Bloomberg L.P.

PROGRAM COMPLETION CERTIFICATE CEREMONY NPower Program Staff CLOSING REMARKS AND RECEPTION Cathy Morgan

COMMENCEMENT SPEAKER ROBERT JEFFREY FAIRBANKS III

Global Head of IT Operations and Employee Experience, Bloomberg L.P.

Jeffrey Fairbanks is the Global Head of IT Operations and Employee Experience for Bloomberg LP, where he is responsible for making sure Bloomberg’s 19,000+ employees in 192 offices across 73 countries have the tools and technology to successfully serve their 300,000+ customers. As an AV and unified communications expert, Jeffrey designed, deployed, and managed a custom built global video conferencing platform that has supported more than one billion minutes of video conferencing to date—the highest call volume ever reported by a private company. AV Magazine named Jeffrey AV/IT Professional of the Year in 2017, and in 2015 he was named Bloomberg’s global manager of the year by his peers and company leadership. Before becoming the Global Head of IT Operations, Jeffrey lead his team through a total transformation of Bloomberg’s audio visual systems and infrastructure as the head of AV and Media Technology, earning his team the 2016 AV/IT Team of the Year at the International AV Awards held in London, the industry’s highest honor. Building on that success, the Bloomberg AV team went on to win the Corporate Project of the Year in 2018 for their ground breaking application of cutting edge AV technology in Bloomberg’s new London headquarters.

Jeffrey is a Lieutenant in the Army National Guard and serves as a Signal and Geospatial Intelligence Officer with the 101st Expeditionary Signal Battalion. In his military capacity, he leads a platoon of soldiers tasked with managing secure battlefield communications for the combined armed forces in active combat, including satellite, tropospheric spectrum, terrestrial microwave, and electromagnetic communications channels. For his service to his country, Jeffrey has been awarded the National Defense Service Medal, the Army Service Ribbon, the Global War on Terrorism Service Medal, and the Army Reserve Component Achievement Medal. Jeffrey is passionate about building great leaders and focuses on mission first and people always. He is a third degree black belt in Tang Soo Do, six time marathon runner, plays guitar moderately well, and loves to sing karaoke. He holds a Bachelor of Science from Northeastern University, an MBA from Southern New Hampshire University, a Masters in Information Technology Management from Columbia University, and executive certifications in leadership, innovation, management and strategy from the Massachusetts Institute of Technology.

# N P OW E R G R AD S

maryland

ALUMNI SPEAKER SAKINA GOODE

NPower Maryland, Tech Fundamentals Fall 2018 Help Desk Technician, University of Maryland-Baltimore

“Grasp your desire in order manifest your future. You should also know that you don’t have to be great to start, but you have to start to be great.”

# N P OW E R G R AD S

WEST BALTIMORE

CLASS SPEAKER KYLE MITCHELL

NPower Maryland, Tech Fundamentals Spring 2019

“With the relationships that I’ve built and the guidance from experienced IT professionals, NPower has helped me realize who I wanted to be in the tech industry.”

EAST BALTIMORE

CLASS SPEAKER SHANNON BURT

NPower Maryland, Tech Fundamentals Spring 2019

“Dr.Maya Angelou wrote, ‘When someone shows you who they are, believe them...’, I believe that NPower has instilled a sense of excellence in all of us. Now it is time for us to show it to the world.”

maryland

OUR STORY NPower is a national nonprofit that offers an alternative fast-track to tech careers for military veterans, military spouses and young adults from underserved communities in New York, Texas, California, Maryland, New Jersey and Missouri. Our six-month program fuels a diverse pipeline of digital professionals hired into entry-level and mid-level jobs by Fortune 500 companies throughout the U.S. Our curriculum equips students to meet marketplace demandâ&#x20AC;&#x201D;engaging businesses, volunteers and nonprofits in their long-term success. We invest in the growth of our alumni with continued professional development and credentialing.

# N P OW E R G R AD S

BOARD OF DIRECTORS David Reilly | Chair Chief Information Officer, Global Banking and Markets Bank of America Matt Horner | Vice Chair Senior Vice President, Global Enterprise Sales World Wide Technology, Inc. Gail Fierstein | Secretary Head of People CaaStle Vittorio Cretella | Treasurer Principal VC Advisory Steven Ballantyne Vice President of Product Operations PowerSchool

Dean Del Vecchio Executive Vice President, Chief of Operations and Chief Information Officer The Guardian Life Insurance Company of America Guillermo Diaz, Jr. Chief Information Officer and Senior Vice President Cisco Systems Mike Fey Chief Executive Officer Mesosphere Richard M. Greenbaum Managing Director, Global Head Technology Infrastructure Citi Debra King Senior Vice President and Chief Information Officer Corteva Agriscience

Thomas Knowlton Partner and Director of Corporate Practice TCC Group Ramana Murthy Magapu Vice President, Head of Banking and Financial Services, North America Tata Consultancy Services Stephen M. Murphy Financial Services Global Lead Accenture Frank Pedersen Managing Partner GoodScout Christopher J. Perry President, Global Sales, Marketing and Solutions Broadridge Financial Solutions

Dan Petrozzo Venture Partner Oak Hill Capital/FT Larry Quinlan Global Chief Information Officer Deloitte Diane Schwarz Senior Vice President, Chief Digital and Information Officer Hunt Consolidated, Inc. Dwight D. Shepherd REAR ADMIRAL (RETIRED)

President Dwight Shepherd Consulting Josh Sutton Chief Executive Officer Agorai Bertina Ceccarelli Chief Executive Officer NPower

MARYLAND

REGIONAL ADVISORY BOARD

Frank Baitman Cisco Fellow and Strategic Advisor WellDoc & Deque Systems Ryan Burks Chief Operating Officer, Global Technology T. Rowe Price

Gerald Charles Vice President, Global Information Technology Strategy and Operations Under Armour Michael Robert DiBlasio People Manager Catalyte

Scott Harris Executive Vice President, Client Services Catalyte

Cathleen Oâ&#x20AC;&#x2122;Toole Director of Technology TD Ameritrade

Blair Johnson Consultant

Andrew Parlock Campaign Executive Northrop Grumman

Robert Lord Co-Founder and President Protenus

Calvin Young Associate Camden Partners Holdings, LLC

NPOWER MARYLAND

TECH FUNDAMENTALS SPRING 2019 STATISTICS

81% 98% 100%

GRADUATION RATE

CERTIFICATION RATE

INTERNSHIP PLACEMENT *still in progress

The curriculum for this program includes a NetAcad learning module courtesy of the Cisco Networking Academy. 9

EAST BALTIMORE

TECH FUNDAMENTALS SPRING 2019

COMPTIA IT FUNDAMENTALS+ CERTIFIED INTERNSHIPâ&#x20AC;&#x201A; Civic Works

AMIR ASLI

Before I joined NPower, I was working at Target and really wanted to get into the IT field. My cousin approached me about NPower and told me that I needed to join. I always had a love for computers and technology and wanted to get an IT job since elementary school. During my time at NPower, I met some great people. I also made some lifelong friends and learned that by communicating, any problem can be solved. I also learned that no matter what your goal is, if you work towards it, you can achieve it.

19, Harford

COMPTIA IT FUNDAMENTALS+ CERTIFIED Prior to NPower, I was at a professional crossroad. With my background in Business Communications, I wanted to pair my communication skills with the rapidly growing IT field. I began designing and consulting on web design projects. I knew that I wanted to further explore opportunities within IT. I was speaking to a friend who informed me that she would be enrolling in IT classes soon. She mentioned NPower and that if accepted, I would receive free IT instruction and assistance in gaining certifications. The timing could not have been more perfect. I believe that NPower came into my life at the perfect time. I am now working diligently toward my CCNA certification, while I continue to build upon my skills through real-world application.

SHANNON BURT

24, Columbia

COMPTIA IT FUNDAMENTALS+ CERTIFIED

BRITTANY DOILEY 22, Rosedale

Before joining NPower, I was a customer service representative at Nordstrom Rack. I also had previous experience as an administrative assistant. I accidentally stumbled upon NPower while visiting another program that shared the same building. I did my research and realized that NPower better suited my interests than the other program. I already had a bit of experience in technology and an understanding of how essential technology is to our ever-evolving world. I have not only gained knowledge but also friends as well. Everyone is supportive and always has a solution to any problem whether personal or class-related. Being pushed out of my comfort zone was a challenge. I have gained interpersonal skills, improved my communication skills, and realized teamwork is beneficial. After graduation, I would like to explore various tech areas and start my career in systems administration.

# N P OW E R G R AD S

COMPTIA IT FUNDAMENTALS+ CERTIFIED INTERNSHIP KIPP Academy *SPONSORED BY LEIDOS

DIAQWANE DOTTSON

19, Madison-Eastend

Before NPower, I worked as a seasonal retail employee for Macy’s. I had to leave when my work hours prevented me from taking public transportation. I found out about the Tech Fundamentals program through Indeed.com. I saw NPower as an opportunity for me to expand my knowledge of tech, get my foot in the door, and do something I was always interested in. When I started at NPower, I was surprised by the amount of support that I received daily and the patience of the staff when it came to helping me. I’m confident that the staff will continue to help me after the program. After graduation, I look forward to becoming a network engineer and going to college. With the skills I’ve learned at NPower, I know that I’ll be successful long after I graduate from the program.

COMPTIA IT FUNDAMENTALS+ CERTIFIED Prior to joining NPower, I had just graduated from Glen Burnie High School and was unsure of what to do. I decided to attend Brightwood College to study becoming an IT helpdesk technician. Unfortunately, after 5 months, Brightwood College shut down and I was back to square one. I started to search online for other tech programs and found NPower. It’s a good feeling to be able to finish what I started. I plan to go back to school to get my bachelor’s degree in the technology field.

LEMUEL HATCHER, JR.

19, Severn

COMPTIA IT FUNDAMENTALS+ CERTIFIED INTERNSHIP Kaiser Permanente

EDWARD HENDRICKS III 21, Johnston Square

maryland

Before I was introduced to NPower, I was struggling to find work. I went to the Work Baltimore career fair and was introduced to NPower. During my time at NPower, I was taught essential tech skills. The Tech Fundamentals program also helped me with professional development and interview skills for the real world. Upon graduation, I plan on taking my education to the next level and expanding my knowledge of IT while working in the career of my choice.

INTERNSHIP NPower Maryland Before NPower, I was working two state jobs. What attracted me to NPower was the chance to learn something new. My time at NPower gave me a new opportunity and provided networking opportunities. After graduating, I plan to start my new tech career and increase my earning potential.

SHAKEE JOHNS 22, Broadway East

COMPTIA IT FUNDAMENTALS+ CERTIFIED INTERNSHIP Green Smart Cities Prior to NPower, I was struggling to find an entry level position that would open the door into the tech field. I was working temporary office jobs at staffing companies just to make ends meet. I attended the Work Baltimore career fair, a massive effort to decrease the unemployment rate in Baltimore City. There I was introduced to NPower. The main thing that attracted me to NPower was the genuineness and authenticity of the staff. It felt great to know that someone cared about your future especially here in Baltimore City. I would like to give a special shout out to the staff who played a major role in encouraging me throughout the program. My biggest challenge was learning to “roll with the punches”. In the future, I hope to continue to make connections and gain knowledge on my journey to become a project manager for Apple.

CHANTEL MALLORY

23, Reisterstown

COMPTIA IT FUNDAMENTALS+ CERTIFIED HIRED John Hopkins University

TERRANCE MAYFIELD

Before I joined the Tech Fundamentals program at NPower, I was working at Walmart for minimum wage. My mother told me about NPower. She had heard about the program from her coworker. Since I’ve always enjoyed technology, I applied and was accepted. My life changed instantly. During my time at NPower, I was embraced with tons of support and made lifelong connections. I learned that I could achieve all my goals and truly believe in myself. After graduating, I plan on going back to school to get my degree and to become a network administrator.

24, Cedonia

# N P OW E R G R AD S

COMPTIA IT FUNDAMENTALS+ CERTIFIED INTERNSHIP YMCA

DOMINICK MCCOY 23, White Marsh

Before NPower, I was bouncing around from job to job. I didn’t know which career path I wanted to take, but I knew I was always interested in technology. One day, my friend told me he joined an IT Fundamentals program and it seemed like a perfect opportunity for me. I decided to apply and was gladly accepted. NPower helped me to break out of my comfort zone and improve myself in different areas. I learned a lot and developed professional skills that I can take with me throughout my career. After NPower, I would like a position that will open the door to a tech career and enable me to gain hands-on experience. I plan to go back to school, to further my education, which I know can assist me in my future career path!

COMPTIA IT FUNDAMENTALS+ CERTIFIED

CCENT CERTIFIED

Before my time at NPower, I took a couple of years off from college to see what I wanted to do in life. I was always interested in information technology and cybersecurity. I tried on my own for entry-level IT positions. Struggling to find a job, I decided to look for a fast-track program to help me gain IT skills. I discovered NPower on an online job board. During my time at NPower, I was amazed by how fast I was learning and the amount of support I received. Thanks to NPower, I have more confidence and the skill sets I need to move forward in tech. After graduation, I look forward to enrolling in the NPower Cybersecurity program.

JENKINS OBIEFULE 25, Perry Hall

COMPTIA IT FUNDAMENTALS+ CERTIFIED INTERNSHIP National Aquarium

DE’SHANG RAY 24, Parkville

maryland

I was working in Baltimore City Public Schools, in an environment that allowed me to give back to my community and become a better person. While doing some research, I came across the NPower’s Tech Fundamentals program. The program piqued my interest since it was free and fit my schedule. My biggest challenge was learning and understanding the curriculum at an accelerated rate, but through persistence and the support of the NPower staff, I excelled. When I leave NPower, I want to continue my development in IT and grow as a professional.

COMPTIA IT FUNDAMENTALS+ CERTIFIED Before joining NPower, I was job-hopping and did not know which path to take towards my future. NPower gave me an opportunity to grow and pave a future for myself in the IT industry. My time at NPower has given me confidence and knowledge to take with me on my career journey. After I graduate from NPower, I plan on working towards earning more professional IT certifications and giving back to the organization that gave to me.

DANTEâ&#x20AC;&#x2122; ROANE 21, Gwynn Oaks

COMPTIA IT FUNDAMENTALS+ CERTIFIED Prior to becoming a student at NPower, I was a single mother who recently left the Navy and had little to no guidance on the next steps in my career. I knew that I wanted to gain more knowledge about the information technology industry. NPower taught me that, and more. I learned valuable skills and gained principles that will be an asset in starting a career in the IT industry. After graduating from NPower, I would like to further my education in the cybersecurity field.

TYEISHA THRASHER 24, East Baltimore

COMPTIA IT FUNDAMENTALS+ CERTIFIED

KENDRED WILLIAMS

Before attending NPower, I was taking college courses. I heard about NPower from my parents and decided to give it a try. It was probably the best decision that I have made in my life, so far. The program not only taught me things that are beneficial to my career but also taught me the importance of being punctual. After NPower, I plan to secure a job that provides financial stability. I would also like to return to college to further my career in the IT field.

19, Loch Raven

# N P OW E R G R AD S

COMPTIA IT FUNDAMENTALS+ CERTIFIED Before NPower, I was involved in several things, some great things and some not-so-great things. What brought me to NPower was the fact that I could obtain IT certifications within the program. My time at NPower gave me access to a pool of like-minded individuals. After graduation, I plan on continuously excelling in life.

DURRELL WILSON

25, Darley Park

maryland

WEST BALTIMORE

TECH FUNDAMENTALS SPRING 2019

COMPTIA IT FUNDAMENTALS+ CERTIFIED

BELLEH ASAHA

COMPTIA A+ CERTIFIED

NPower has been more than a means to an end for me; it has exceeded my expectations. Before my journey at NPower, I was in the service industry, facing a stagnant career. I realized it was time for a change. I have always had a passion for technology and a love for learning new things. NPower enabled me to combine both my passion for technology and love of learning. The NPower staff was instrumental in my growth. With their support, I have attained my CompTIA A+ certification. Becoming a part of the NPower family has been the best decision I’ve made this year. NPower has provided opportunities for me to network and grow. After graduation, I plan to start my career as a help desk technician.

23, Lanham

COMPTIA IT FUNDAMENTALS+ CERTIFIED COMPTIA A+ CERTIFIED INTERNSHIP Digital Harbor Foundation/AmeriCorps VISTA Before the Tech Fundamentals program at NPower, I was unemployed — but I had a plan. My friend Jada had told me about a free IT program. That piqued my interest because I never considered an opportunity in IT and wanted to make money. I applied and got accepted! My time at NPower has made me believe I can do anything I put my mind and spirit to. After graduation, I plan to start my career in tech and live a better quality of life.

BRIA MARTEL BAGLEY-BEY

24, Whitelock

COMPTIA IT FUNDAMENTALS+ CERTIFIED

CHANAE BOICE 19, Poplar Grove

maryland

COMPTIA A+ CERTIFIED

Prior to NPower, I was working a full-time job with no intention of going to college. I had a good grasp of technology and computers so when my friend recommended the program, I applied. Words cannot express how thankful I am for the instructors and staff that improved both my technology and professional skill sets. With the education I obtained, I can do things and go places that I would have never thought possible. Applying for NPower was the best decision I have made in my life, so far. After graduation, I plan to continue my education and start my career as a field technician.

COMPTIA IT FUNDAMENTALS+ CERTIFIED INTERNSHIP Morgan State University

MYLES BYRD

Before joining the Tech Fundamentals program, I would spend my free time working on technology. I have always wanted to pursue a career in IT. As a persistent and hardworking person, I am passionate about anything I put my heart and mind to. Thanks to NPower, I know that I want to pursue a career in cybersecurity. After graduating, I am excited to continue developing my skill sets and learning more about career opportunities in technology.

19, Forest Park

COMPTIA IT FUNDAMENTALS+ CERTIFIED

COMPTIA A+ CERTIFIED

Prior to my time at NPower, I was working various side jobs and felt unproductive. One day, I asked my friend, to borrow a dollar. He replied, “I will give you 10 dollars if you apply to NPower”. I agreed and the rest is history. As a result of joining NPower, I have obtained my IT Fundamentals and CompTIA A+ certification. After graduation, I plan to pursue a career as a project manager.

SHAWN COX

25, New Northwood

COMPTIA IT FUNDAMENTALS+ CERTIFIED

JESSICA CROCKETT

COMPTIA A+ CERTIFIED

Prior to becoming an NPower student, I felt as if my life was at a standstill. I found NPower while browsing online and chose to apply since technology had always been a passion of mine. I really appreciated the support I received during the program. From this experience, I learned that a little faith and motivation goes a long way and that I can finish anything that I start. After graduation, I plan on advancing my technology skill sets and hope to join the Air Force.

21, Mondawmin

# N P OW E R G R AD S

COMPTIA IT FUNDAMENTALS+ CERTIFIED INTERNSHIP Delmock Technologies, Inc.

EDWARD EMERSON

COMPTIA A+ CERTIFIED

My experience at NPower has been instrumental in the advancement of my professional development. I am thankful for all the opportunities I have experienced here. I planned on joining the military but moved from Washington, DC to Baltimore to further my education. I found NPower, which helped make my career path clearer and more accessible. Earning the CompTIA A+ certification allows me access to positions within technical support and IT operations. NPower has inspired me to continue pursuing a career as a cybersecurity specialist and to develop technological tools that can be used to positively impact my community.

24, Rosemont

COMPTIA IT FUNDAMENTALS+ CERTIFIED INTERNSHIP Northrup Grumman

COMPTIA A+ CERTIFIED

Before enrolling in the Tech Fundamentals program, I worked many long hours as a sales associate at T-Mobile Express stores. I was ready for a change and researched programs that could help me transition into the tech industry. My research led me to NPower. After visiting the website, I knew NPower was a perfect fit. It didn’t take long for me to jump at the opportunity. I applied, and to my surprise, I was accepted! During my time at NPower, I was impressed by how supportive the staff were. They actually cared about my personal and professional growth. With their support, I began achieving goals that I didn’t think were possible. NPower helped me gain direction, discover purpose, and develop the skill sets needed to pursue my passion for network engineering. After graduation, I plan to enhance my skills and become a junior network engineer.

GENERA D. ERVIN

24, Brooklyn

COMPTIA IT FUNDAMENTALS+ CERTIFIED

COMPTIA A+ CERTIFIED

Prior to becoming an NPower Tech Fundamentals student, I was unemployed and looking for my next opportunity. I had been out of school since graduating from high school in 2013. Since I was a kid, I always enjoyed technology and had been recording and engineering my own music since age 10. I did not think I would ever go back to school, but I decided to take this class for a new opportunity and a change for the better.

DARIUS EXUM

23, Owings Mills

maryland

COMPTIA IT FUNDAMENTALS+ CERTIFIED Before I enrolled in the Tech Fundamentals program, I was working in retail sales. While exploring different career options, I was referred to NPower. I chose to apply because information technology had always been an interest and I saw NPower as a great opportunity. As an NPower student, I loved the support of the staff and the amount of information covered in this short time period. My future plans are to pursue a career in web design.

EVAN HAMLETT 20, Columbia

COMPTIA IT FUNDAMENTALS+ CERTIFIED

COMPTIA A+ CERTIFIED

Before NPower, I was working at H&M and didn’t really have much of a career plan. My mother and aunt recommended the program. At first, I was unsure but I figured I should give it a shot. I had always really been into computers and video games growing up, so I decided to do the interview and I got in! After a while I started getting into a rhythm, thanks to my instructors and the staff at NPower! They did a really good job of making me feel comfortable, explaining the importance of IT education and how it translates to my everyday life. There was so much support from the whole NPower family. After graduation, I plan to advance my knowledge of information technology.

MICHAEL HIGGINS

19, Windsor Mill COMPTIA IT FUNDAMENTALS+ CERTIFIED COMPTIA A+ CERTIFIED ITIL CERTIFIED HIRED Morgan State University

Before NPower, I was working as a security officer and was very dissatisfied with my job. While applying for jobs, I saw an ad for NPower. I did some research on the program and realized that this was the chance I needed to upgrade my life. I always had a knack for technology and computers.

TAQI JUBA

22, Ednor Gardens-Lakeside

My time at NPower expanded my prior tech knowledge and taught me so many new things. I learned more about workplace etiquette and how to operate more professionally. I’ve become more confident in my skills with technology as well as interacting with my peers. After graduation, I plan to start my career in an IT project support role on the path to a project manager position. I also plan to get a few more certifications. This program was vital to my life. Thanks to NPower, I feel like I can accomplish anything that I set my sights on.

# N P OW E R G R AD S

COMPTIA IT FUNDAMENTALS+ CERTIFIED COMPTIA A+ CERTIFIED ITIL CERTIFIED

JOHN LAMB, JR. 26, Sandtown-Winchester

Before my time at NPower, I was working full-time at Big Lots as a warehouse/stock lead, struggling to find a way into a career with growth. I first learned about NPower from an alumni. After hearing about the opportunity, I couldn’t let it slip away. Through hard work, dedication, and sacrifice, I now have multiple certifications. I have also sharpened my professional skills, which will allow me to continue growing in a business environment. During my journey with NPower, I’ve learned that I can achieve the goals I set for myself and overcome any obstacle. NPower has also taught me the importance of networking and building relationships with my peers. After graduation, I plan to work in the IT field and continue to earn more certifications.

COMPTIA IT FUNDAMENTALS+ CERTIFIED Prior to joining program, I was working a security job that I did not enjoy. It was my interest in learning about technology that brought me to NPower. It was one of the best decisions I’ve ever made in my life. Not only I did I learn about technology, but I also grew as a person. In the future, I plan to open my own business.

KHALIL LANCASTER

21, Owings Mills

COMPTIA IT FUNDAMENTALS+ CERTIFIED

COMPTIA A+ CERTIFIED

I was working a dead-end job with no idea what I wanted to do with my future before joining NPower. I learned about NPower from a family friend and thought that it was a good opportunity to start a career. After joining NPower, I was able to earn certifications at no cost, as well as develop professionally. After graduation, I look forward to starting my tech career.

ZURIEL LOFTON

19, Pen Lucy

maryland

COMPTIA IT FUNDAMENTALS+ CERTIFIED COMPTIA A+ CERTIFIED ITIL CERTIFIED HIRED Symphony Placements Before NPower, I was working various jobs and trying to figure out a solid plan for my future. I began to research the IT industry and discovered it had many opportunities for advancement. In my search for IT training programs, I found NPower on Indeed.com.

ANDRE’ MILLIGAN

26, Elkridge

My technical instructors guided me through the curriculum and helped me discover my full potential. I also gained multiple industry certifications. Most importantly, I’ve gained the confidence to be the “master of my destiny”. I would like to obtain more certifications in data analytics and cloud management and go back to school to pursue information technology.

COMPTIA IT FUNDAMENTALS+ CERTIFIED COMPTIA A+ CERTIFIED ITIL CERTIFIED After being medically discharged from the United States Naval Academy, where I was training to become a commissioned officer in the Armed Forces, I found myself sleeping in the basement of a family friend’s home. I was working 12-hour shifts as a warehouse associate. I stumbled across NPower while searching online for alternative career options. I applied and they accepted me with open arms. Throughout the program, I have been surrounded by some of the best instructors, leaders, and mentors I have ever met. They have molded me to achieve my full potential academically, mentally, and professionally. With a solid foundation, including multiple certifications, I am now prepared to have a successful career as an IT professional. I will be pursuing my dreams of completing my undergraduate degree. Thanks to NPower, my life has changed for the better!

KYLE MITCHELL

22, Ellicott City

COMPTIA IT FUNDAMENTALS+ CERTIFIED COMPTIA A+ CERTIFIED ITIL CERTIFIED

JAWON MOSELEY 22, Randallstown

Growing tired of dead end 9-to-5 jobs, I decided that I would revisit what I knew best: technical work. I came across NPower browsing on Indeed. I applied to the Tech Fundamentals program to pursue a successful career in information technology. What I enjoyed the most during this program was developing leadership and collaboration skills. This program has also taught me time management and how to prioritize my educational commitments. It was a challenge, especially since it had been a while since I had been in an instructional environment—but I adjusted. After graduation, I plan to continue my career in tech. I am happy to have had this experience.

# N P OW E R G R AD S

COMPTIA IT FUNDAMENTALS+ CERTIFIED COMPTIA A+ CERTIFIED ITIL CERTIFIED INTERNSHIP Northrup Grumman

JUNE NGURU

Before NPower, I was a dog walker with Wag!. I was introduced to NPower at the Work Baltimore 2018 career fair. I chose to apply to the Tech Fundamentals program to enhance my knowledge and further pursue a tech career. Throughout the program, I learned not only information systems and how businesses utilize technology services, but also soft skills. Upon graduation, I plan to continue my career in tech and find my niche in the industry.

23, Timonium

COMPTIA IT FUNDAMENTALS+ CERTIFIED

COMPTIA A+ CERTIFIED

Before NPower, I was working in a field that was not for me. As a kid, I always had a passion for technology and STEM. NPower gave me the opportunity to begin a career in technology. I’ve gained the proper exposure and network to succeed. After graduation, I plan to pursue a career as a network engineer.

ABAYOMI ONIRETI 25, Greenbelt

COMPTIA IT FUNDAMENTALS+ CERTIFIED INTERNSHIP Elite Tek Computer Services

COMPTIA A+ CERTIFIED

Before NPower, I didn’t know what path to take. I wasn’t sure about what to do for a long-term career and didn’t have many options. I decided I would take up a trade, but it felt like I was settling. One day, I received a phone call and it was NPower. The program sounded too good to be true.

CODY PAIGE 21, Ten Hills

maryland

NPower opened my eyes to a different atmosphere. I learned about dressing and speaking professionally. It was nice to see people increasing their earning potential. After NPower, I plan on getting my Network+ certification within 6 months. I would like to ultimately find a job in the IT field. I plan to be an engaged alumnus with NPower because I love the program and the mission.

COMPTIA IT FUNDAMENTALS+ CERTIFIED COMPTIA A+ CERTIFIED ITIL CERTIFIED

INTERNSHIP Northrup Grumman

CLARA PITT 24, Columbia

Before joining NPower, I was employed with TSA with no chance of career advancement in information technology or cybersecurity. I realized that I wanted to alter my career path. At the time, I did not have an extensive IT background; however, I had taken a few courses and had grown an interest in the topic. I figured that I could combine IT with criminology to create a lucrative career in cybersecurity. My time at NPower allowed me to receive valuable IT certifications that will enhance my career and sharpen my skill sets. This program also allowed me to strengthen my interviewing skills and revamp my résumé. After graduation, I plan to continue obtaining certifications in this field while going to school for cybersecurity. My end goal is to apply the knowledge and skills I have gained and take my talents to the FBI Cyber Division.

COMPTIA IT FUNDAMENTALS+ CERTIFIED COMPTIA A+ CERTIFIED ITIL CERTIFIED HIRED BITHGROUP Technologies Before NPower, I was working at a retirement home in Ellicott City as a prep cook/dishwasher. I was not challenged and was very bored. I was going to college for general studies, but I wasn’t really invested. I needed a change and something to challenge me. I went to Indeed and started looking for paid training jobs. As luck would have it, I found NPower. I applied and they called me the next day I was in. They said it would be challenging and they were right. I’ve never studied so much in my life, but I have rarely felt this prepared. Thanks to this program, I can go to any IT job with a good foundation and not have to worry.

BLAKE ROBINSON

24, Windsor Mill

COMPTIA IT FUNDAMENTALS+ CERTIFIED

HARRISON ROSE

Prior to entering the Tech Fundamentals program at NPower, I worked at a local liquor store. I have always had a great interest in the evolution of technology. Unfortunately, finding employment had been a challenge. My mother spoke to me about the opportunity at NPower and how I should better myself academically, personally, and professionally. In my journey within this program, I was able to work towards several certifications and improve my time management skills. After graduating from NPower, I plan to take advantage of everything I’ve learned here and pursue a meteorology IT career for NOAA or NASA and become financially independent.

23, College Park

# N P OW E R G R AD S

COMPTIA IT FUNDAMENTALS+ CERTIFIED COMPTIA A+ CERTIFIED ITIL CERTIFIED INTERNSHIP Digital Harbor Foundation/AmeriCorps VISTA

CALEB SHARIF 20, Liberty Heights

Before finding NPower, I struggled to find my purpose in life. I wasn’t sure of exactly what I wanted to become. I didn’t come from a wealthy family, but I knew one day I wanted to be able to provide wealth for my family. I applied to the program because I did not have the funds to go back to college. I know that technology is the future of the world and it is happening fast. What I do in this life is no longer for me, but for my nieces, sisters, and my future children. I loved how the program also shaped me as a young man and not just as a student. I learned how to conduct myself in the workplace. I struggled due to outside factors and the harsh realities of everyday life in Baltimore. On the days I missed school, I educated myself to stay on track with the curriculum. In the future, I want find ways to help people who were in my position.

COMPTIA IT FUNDAMENTALS+ CERTIFIED

COMPTIA A+ CERTIFIED

Prior to joining NPower, I was unemployed without a solid career plan. One day, my friend who had been in the program told me about it and I saw it as a great opportunity. What I really liked about NPower is that the people here cared and wanted me to succeed. I learned valuable interviewing skills that I continually use today. After graduation, I plan to further my education and achieve more certifications to become a network analyst.

JHAREN THOMPSON 18, Randallstown

COMPTIA IT FUNDAMENTALS+ CERTIFIED

COMPTIA A+ CERTIFIED

I was in an HVAC job before I joined NPower. I spoke to my friend about pursuing a computer science degree. He recommended that I look into NPower and take advantage of this opportunity. I’ve obtained my CompTIA A+ and IT Fundamentals certification. Once I graduate, I plan to become an IT analyst.

SHAWN TURPIN

26, Uplands/Edmondson Village

maryland

COMPTIA IT FUNDAMENTALS+ CERTIFIED HIRED Peak Technologies

FARISHTA WARDAK

COMPTIA A+ CERTIFIED

Prior to NPower, I was looking for a job in the IT field. While looking online for desktop support jobs on Indeed, I came across the NPower program and thought this could help me get my foot in the door. Within a few days, I received a call to come in for an interview. The whole process was fast and easy. I liked how the staff was very friendly and they truly cared about my success. My instructors always pushed me to do my best and to always strive for more. I learned that hard work really does pay off and anyone can do the impossible. After graduation, I hope to obtain more certifications and to become a systems administrator.

25, Glen Burnie

COMPTIA IT FUNDAMENTALS+ CERTIFIED COMPTIA A+ CERTIFIED INTERNSHIP Department of Recreation & Parks Before enrolling in NPower, I was doing freelance IT work while working as a data entry clerk. I chose to apply for the program because I needed certifications to advance my IT career. I found out about NPower from a friend that works for Baltimore Parks and Recreation in the IT department. During my time with NPower, I learned a lot about myself including that I am both an auditory and visual learner. I look forward to accomplishing great things in the future thanks to NPower. After graduation, I would like to work with custom-built PCs.

TERRELL WHITE 24, Randallstown

COMPTIA IT FUNDAMENTALS+ CERTIFIED COMPTIA A+ CERTIFIED ITIL CERTIFIED INTERNSHIP Kaiser Permanente

CHELSEA WILLIAMS 24, Park Heights

Before joining NPower, I was a supervisor at an airport parking company. I worked 50-60 hours per week and felt stagnant in a position where there was no opportunity for growth. I was introduced to the program by my boyfriend, who is a NPower graduate. I decided to apply because I wanted to have a job that would allow me to support my parents in the future. There were many personal challenges I faced during the program, including finding time to study, finding time to get enough sleep, and dealing with a lack of a work/life balance. Through these challenges, I’ve discovered new things about myself and what I want out of life. Seeing the growth in myself and my peers has been the most enjoyable part of this experience. After graduation, I plan to pursue the Network+, Security+, and other security certifications. I aim to become a systems administrator for the government by the end of next year.

# N P OW E R G R AD S

COMPTIA IT FUNDAMENTALS+ CERTIFIED

CAMERON WILSON

24, Gwynn Oak

maryland

I was working various jobs before I joined NPower and was tired of feeling like I wasnâ&#x20AC;&#x2122;t getting anywhere in life. I wanted to pursue a career in technology but didnâ&#x20AC;&#x2122;t know how to go about it. A coworker told me about NPower and I decided to look into it. I liked what the program had to offer and applied a few days after. NPower not only taught me technology but also professionalism. I plan to use my tech skills to become a successful business owner and improve my community.

CONGRATULATIONS SPRING 2019!

LAUNCHING TECH CAREERS. TRANSFORMING LIVES. NPowerâ&#x20AC;&#x2122;s model is a solution to building a diverse tech pipeline. Our graduates launch tech jobs with an average starting salary of $41,000â&#x20AC;&#x201C;$60,000 and are positioned to advance their career path, enabling them to earn more than their peers in lower-wage jobs. Higher earning potential is the key to breaking generational cycles of poverty, positioning our students and their families to achieve long-term economic success.

maryland

WE ARE THE FUTURE OF WORK Through partner and tech industry collaboration, our free training model is a workforce development solution for the future. We prepare untapped, diverse talent to fill the nearly 6 million jobs expected to require tech skills by 2020. Our graduates of over 3,000 veterans and young adults are hired at over 100 companies and nonprofits as interns and full-time employees.

80%

NPower is on a mission to place 15,000 young adults and veterans into quality jobs or continuing education by 2023. Part of this goal is our newly launched ‘40 by 22’ initiative, which aims to advance more young women of color in tech careers. This initiative is supported by the Citi Foundation’s Pathways to Progress initiative.

Of students who enroll graduate Of alumni get jobs or continue their education

(Based on NPower’s national average 2017-2018)

# N P OW E R G R AD S

THANK YOU... TO OUR EMPLOYMENT PARTNERS, SPONSORS & FUNDERS The Abell Foundation

The Harry and Jeanette Weinberg Foundation, Inc.

Art With A Heart

JARC

Bank of America

John Hopkins University

Baltimore Youth Arts

Kaiser Permanente

BITHGROUP Technologies

KIPP Academy *SPONSORED BY LEIDOS

Civic Works

Kite Technology Group

Corteva Agriscience

Mayorâ&#x20AC;&#x2122;s Office of Employment Development

Delmock Technologies, LLC

Morgan State University

Department of Recreation and Parks

Motorola Solutions Foundation

Digital Harbor Foundation/AmeriCorps VISTA

National Aquarium

EARN Maryland

Northrop Grumman

Elite Tek Computer Services

On Point Help

Federal Reserve Bank

Peak Technologies

France-Merrick Foundation

Symphony Placements

Fund II Foundation

Under Armour

Green Smart Cities

University of Maryland

The Guardian Life Insurance Company of America

YMCA

FOR HOSTING OUR GRADUATION

TO OUR VOLUNTEERS 14West Bill Seaman Mike Vaughn AMA Darlene Carver Michael Galante Art With a Heart Christina Ralls Baltimore Ravens Evan Woodard Bank of America Robert Hepp Amy Lamb Mary McCarthy Bon Secours Althea Rannier-Sanders Citibank Ramya Chellappa Camille Eberly Aleta Froemmel Sandra Gage Lenora Guzman Stephanie Liu Sai Medisetti Raven Powell Richard Rhymer Christina Scalzo Heather Vansyckle

FiveTwelve Richard Snyder Humanim Robin Pettiford Integrate Baltimore Ernie Beck Intelligensis Angie Lienart K12 Robert Owens Leidos John Adams Eric Baity Lauren Burke Amy Cagle Regina Donovan Donal Duffy Lakeisha Edwards Katie Epley Kelly Foster Leslie Guerra Dakota Heidt Brendan Hillis Sheryl Hollarn Dan Hunt Donald Johnson Mark Johnson Leanna Kantorovich Diane Kearney Audrey Lambert

Chanel Miller Sharon Milton John Morsheimer Benjamin Myers Heather Nguyen Mike Parks David Parrish Jennifer Patterson Tyler Protivnak Joey Santiago Monica Sarphare Evie Shaffer Krishang Sharma Desira Stearns Jacqueline Thompson Jordan Thompson Lia Tishkoff Tony Visk Tracy Walker Will Ware Patrice Waters Johnny Trio Wilson Ryan Wong Cynthia Young Linkedin Rob Whiteside Northrop Grumman Patrick Anderson Austin Cole Andrew Parlock Damiete Roberts Erik Swift Miquel Velazco

Port Networks Hugh Bethell Ruckus Networks Randy Knight Shawâ&#x20AC;&#x2122;s Covenant Justin Shaw TCecure, LLC Tina Williams-Koroma TD Ameritrade Anisah Best TekSystems BJ Bello Adriana DaCosta Jane Dacy Kelly Lane Emily Mintz Blake Saathoff Scott Smith Under Armour Christina Barrett Gerald Charles Terrell Clay Sean Connors Emily Hawse Ashely Helmrath Verizon Angela Griffis

NPOWER SUPPORTERS UNDERWRITERS