Serving the NATO, Naples and Gaeta Military Community in Italy Russell Egnor Navy Media Awards – 2016 Best Newspaper in the Navy
63rd year, No. 29
Friday, July 27, 2018
By Gary Nichols NSA Public Affairs
MWR Tickets and Travel has a new opportunity for community members – sunset cruise of Naples Bay – which took its maiden cruise last month. A happy small group of eight NSA Naples community members participated in the second sunset cruise of Naples Bay. The trip included round trip transportation from Support Site to Mergelena Port in downtown Naples, where passengers boarded the 65-foot teak-wood yacht Pepecello, skippered by Robert Kokolis along with co-captain Nunzia Tuccillo. Kokolis grew up attending school at Naples MiddleHigh School in the 1970s and lived in the United States for much of his life, narrated in perfect English to the small group, the many sights they were seeing on their cruise. SUNSET CRUISE
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Four Minutes to Better VOLED: Navy College Program Launches New Survey By Ed Barker Naval Education and Training Professional Development Center (NETPDC) Public Affairs
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The Navy College Program (NCP) announced a new, more efficient customer service opinion survey July 24, as part of the continuing improvement process for Voluntary Education. “The survey asks for Sailors’ opinions about the Navy College Program’s education support, counseling services, information, and admin,” Don Squibb, Navy VOLED assessments program manager, said. “We’re seeking feedback on their experience so we can adjust and improve our service.” According to Squibb, the new survey asks only 10 questions, and the average can Sailor complete the survey in just over four minutes. “The surveys are the primary channel we have to gather customer input on how we’re doing, and we use the fleet feedback to refine the service delivery of the Navy College Virtual Education Center,” Squibb said. “By shortening the survey, we hope to increase participation while retaining key information. One Sailor that participated in both the longer and shorter NCP surveys is Aviation Structural Mechanic 1st Class (AW) Brad Powell, instructor at the Naval Air Technical Training Center. “The new Navy College Program survey gets right to the point and only took a couple of minutes to get my opinions,” Powell said. “I can tell that the Navy College folks value my time and are genuinely interested in improving the VOLED experience.”
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NAVY COLLEGE SURVEY
A group of eight NSA Naples community members participated in the second sunset cruise of Naples Bay on July 20. Photo by Gary Nichols
PBS Now Available on SS From NSA Public Affairs
Residents of U.S. Naval Support Activity (NSA) Naples’ Support Site have access to Public Broadcast Service (PBS) on devices that receive internet through the Navy Exchange (NEX) Residential Services Office as of July 19, 2018. The new service is an addition to existing Hulu, Amazon and Netflix streaming access. “I think anything we can offer that makes living in a foreign country with a foreign language a little more familiar goes along way with families and sailors,” Naples NEX General Manager Lisa Brennan said. Devices on support site that access the internet through NEX Residential Services will be able to access PBS by connecting to the web and streaming through the PBS website.
Services like this are possible when content providers, like PBS, Netflix and Hulu, give their permission to stream U.S. content to fixed IP addresses provided by a command’s service provider, in this case, Telecom, Italia. Unfortunately locations that do not have fixed IP addresses will not be able to get services this way. Internet providers for Capodichino, Allied Joint Force Command (JFC) Naples and homes on the economy assign IP addresses for the duration of the tenant’s contract. “We had to do some research to identify a contact at PBS, to ask if they would be willing to grant access to U.S. content for service members living on Support Site,” NSA Naples Information Technology Program (N6) Director Ira Kinter said. The process for getting PBS involved
the coordination between PBS, N6, Residential Services and Telecom Italia, and has passed to other Europebased commands’ N6 departments so that they can get the same services. “Once a POC was identified, we just provided the IP address information needed to make service possible.” Staff and command liaisons are continuing their effort to make the quality of life better for residents and visiting tenants. “We’ve been meeting with Telecom Italia just to see what else they could possibly offer,” Brennan said. “They have recently upgraded services to those who live off base. In many areas they have increased their speed out in town.” NSA Naples asks that if personnel are aware of other services which could be obtained for the community, they fill out an Interactive Customer Evaluation (ICE) comment so the base can look into them. ICE comments can be submitted at http://ice.disa.mil/ CAPTAIN’S CORNER. . . . . . . . . 2
40 %
BASE NOTES. . . . . . . . . . . . . . . 2 HISTORY . . . . . . . . . . . . . . . . . . 4 FFSC CALENDAR . . . . . . . . . . . 5 SOUND OFF . . . . . . . . . . . . . . . 6 MOVIES . . . . . . . . . . . . . . . . . . . 9 JOBS . . . . . . . . . . . . . . . . . . . . 12
50% MWR WINE TASTING TOUR . . . . . . . . . . . . . . . . . . page 7
POOL AND WATER SAFETY TIPS . . . . . . . . . . page 14
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