table of contents
OUR MISSION
OUR PEOPLE
Family owned and operated since 1926, Nugget Markets has been offering an extraordinary grocery experience since the very beginning. Father and son team, Will and Mack Stille, set the bar with their focus on quality and service, and now nearly 100 years later, the fourth and fifth generation of Stilles are keeping that commitment as strong as ever.
One step into our doors and you’ll feel something unique and special. What is it? Our people! Our amazing associates are more than a team, they’re our family. Our dynamic family culture celebrates everyone’s diverse talents, can-do attitude and fun-loving spirit, because it’s truly our associates who make every visit to our stores a special one.
For the last 17 years, Nugget Markets has also been recognized as one of FORTUNE’s “100 Best Companies to Work For!”
OUR STORES
Nugget Markets is a trendsetting grocer with 16 locations across Northern California. We’re proud to offer an extensive selection of top-quality perishables, chef-prepared foods, organics, specialty grocery items and conventional goods all in a beautiful marketplace setting. From organic to vegan and more, we have products fit for every lifestyle, along with a wide variety of fresh produce, premium meats and seafood, and homemade foods from our talented chefs and bakers.
The Nugget Market, Inc. family of stores includes three different banners: Nugget Markets (13 locations), Fork Lift by Nugget Markets in Cameron Park, Food 4 Less Woodland and Sonoma Market in Sonoma. Each format has a unique personality tailored for the communities they serve, all with the same foundation of extraordinary service and quality.
COMPANY GOALS
Grocery stores are often known for great value, but not always for great values. That’s where Nugget Markets is different.
As a company, we are decicated to Guest Satisfaction, Constant Improvement and being a World-Class Employer.
GUEST SATISFACTION
Deliver world-class service and turn every shopper into a loyal guest.
CONSTANT IMPROVEMENT
Continually push ourselves to the leading edge, never becoming complacent and always striving to become better.
WORLD-CLASS EMPLOYER
Our belief in servant leadership provides a professional and fun environment that enables each associate to achieve his/her personal and professional best.
“We are a family of dedicated people with a love of food and a passion for excellent service. We are committed to constant improvement, our people, and most importantly, guest satisfaction. Our associates are our competitive edge— superior quality and great prices are just part of the bargain.”
history
96 YEARS OF EXTRAORDINARY
It’s hard to believe Nugget Markets has already been serving our communities for nearly a century, but time sure flies when you’re having fun! It all started in 1926, when Mack and Will Stille followed their dreams and opened the very first Nugget Market in Woodland, California. They worked hard to give their family business the strong foundation of quality, creativity, hard work, great service and innovation which we still uphold today.
From the very beginning, Mack and Will weren’t afraid to push limits and think outside the box. Back when most grocery stores didn’t offer meat, they had a cattle ranch where they raised beef for the market— talk about farm to fork! We also purchased produce direct from farmers and co-ops and were the first store in town to incorporate a deli and bakery.
As our grocery family grew, so did our selection of fresh, high-quality groceries, including unparalleled perishables like local and organic produce, sustainable seafood and grass-fed meat, along with chef-led kitchens, in-house coffee and juice bars and an expanded selection of artisan cheeses and domestic and international wines and spirits.
After all these years, we’re still dedicated to quality, selection, service and, most importantly, our amazing guests and associates. We’re honored to serve our neighbors every single day, and so very grateful for our world-class team who makes everything we do possible. In fact, Nugget Markets has been on FORTUNE’s “100 Best Companies to
Work For” list for the last 17 years!
For almost a century, we’ve been honored by the unfailing support of our wonderful guests and communities, and thrilled to serve them in all we do. It’s been an extraordinary journey so far and even better knowing we’re just getting started.
FUN FACT
Ever wonder where Nugget Markets got its name?
Rumor has it an 8-year-old girl won a contest to name the first store back in 1926, inspired by the gold color of the columns in front of our first store and its proximity to Gold Rush country!
Dedicated to offering the freshest produce available, father and son team, Will and Mack Stille, open the very first Nugget Market in Woodland, California.
Nugget Market moves to its current location at 157 Main Street, making a splash with attentiongrabbing promotions.
Embracing new technology to stay competitive, Gene Stille, Mack’s son and Will’s grandson, takes over as president of Nugget Markets.
Growing by 70%, Nugget Market adds new departments like the deli, hot food takeout, fresh seafood, bakery and floral. Nugget Markets opens second store in 1981 in Davis (Mace Blvd.) and acquires two Alpha Beta stores in 1985.
Nugget Markets introduces a fresh, European marketplace feel when Eric Stille, fourth generation, takes the helm as CEO/President. The market also adopts a new focus on associate training and fresh produce deliveries six days a week! Nugget Markets’ first wine stewards, cheese specialists and professional chefs join the team, offering even more local and imported wines and artisan cheeses, and homemade meal solutions.
New Nugget Markets open in Davis, Vacaville, Sacramento, West Sacramento, Roseville, El Dorado Hills and Elk Grove! We also join the ranks of FORTUNE’s “100 Best Companies to Work For.”
Nugget Markets acquires three stores in Marin County and Sonoma Market in Sonoma.
Our Roseville Blue Oaks location opens, bringing the chain up to 16 stores including 13 Nugget Markets, Sonoma Market, Fork Lift by Nugget Markets and Food 4 Less Woodland!
departments
PRODUCE
Here in the heart of California, we make the most of our state’s great bounty by offering the finest fruits and vegetables available. With a heart for local agriculture, we source as close to home as possible
and build long-lasting relationships with farmers in our region. To keep our abundant selection of organic and conventional produce fresh, we get deliveries six days a week!
KITCHEN
From entrées and appetizers to sandwiches, salads and more, we offer a variety of gourmet, chefprepared dishes homemade from scratch daily with the highest quality ingredients. We keep our hot bar, deli case and grab-and-go wall stocked with help from our central kitchen, and also offer Gourmet to Go catering platters and Holiday Meal offerings guests can order online.
CHEESE
We offer hundreds of artisan cheeses from around the world and around the corner, along with charcuterie, spreads and other accompaniments perfect for any cheese board. Guests can order specialty cheese boards online or build their own with a little help from our trained cheese specialists who are always happy to answer questions, offer samples and suggest perfect pairings.
MEAT & SEAFOOD
Freshness, quality and service set our Meat & Seafood Department apart. Our Fresh to Market label represents premium quality Grass-Fed Beef, Angus Beef, Kurobuta Pork, Air-Chilled Chicken and ready-to-cook entrées. We also receive fresh seafood deliveries six days a week, handcraft premium sausages fresh in-house and offer custom cuts, special orders and knife sharpening.
BAKERY
From scratch-made artisan breads baked fresh daily in stone-deck ovens to stunning custom cakes made to order, our talented team of bakers, bread mixers and cake decorators keep our bakery stocked with the best baked goods around. Along with authentic pastries, homemade cookies and other decadent creations handcrafted inhouse, we also offer baked goods from local bakeries.
FLORAL
We offer a wide variety of gorgeous bouquets, seasonal flowers, houseplants, succulents and other fun foliage unique to our stores. To ensure utmost quality and freshness, we receive deliveries up to six days a week, including from California growers local to our area. Our talented floral team is also here to help with pop-up events, care tips, custom bouquets and special orders.
GROCERY
From everyday staples to specialty ingredients, when it comes to great groceries, Nugget Markets has it all. We offer an extensive selection of organic, specialty and conventional goods from all over the world, with more than 5,100 local items!
Our Buying team is constantly seeking out new products and local producers. Where many larger chains are unwilling to work with small startups, we seek out and build those relationships to keep our selection cutting edge.
To make shopping simple, our Lifestyle Icons also point out specific attributes like Organic, Vegetarian, Gluten Free or CA-Grown.
ADULT BEVERAGE
Our Adult Beverage Department is your one-stop-shop for fine wines, craft beers and spirits. From great values to premium rarities, hyperlocal items to worldwide imports, we offer around 300 beers, 500 spirits and more than 1,000 wines at most stores. Beyond that, our talented wine stewards include certified specialists who are all eager share their expertise.
FORK LIFT
Our hybrid store, Fork Lift by Nugget Markets, pairs Nugget Markets’ unique shopping experience with box store efficiencies in a warehousestyle format. Fork Lift features the best of Nugget Markets’ chefprepared foods, fresh bakery goods and an expanded selection of local and organic meats and fresh produce, offering the best service and selection with warehouse pricing.
5 CORE VALUES
As a community we are committed to RAVE (Respect, Appreciate and Value Everyone), Family, Fun, Positive Attitude and Trust.
RAVE
(Respect, Appreciate and Value Everyone)
Work together and appreciate the value and diversity of all our associates, vendors and guests.
FAMILY
Foster loyalty and camaraderie, promoting personal and professional growth.
FUN
Engage our guests with positive energy and enthusiasm. Smile, laugh, celebrate, enjoy humor, have a good time.
POSITIVE ATTITUDE
Lead by example—develop a positive team. Great attitudes create great outcomes.
TRUST
Build confidence, faith and hope by always doing the right thing. Trust is everything!
culture
Congratulations to Alexa S., 2022 Best Bagger in the Nation!
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distribution
CENTRAL KITCHEN
The Nugget Markets Kitchen (a.k.a. the NMK) is our central kitchen in Woodland operated by our own talented chefs and bakers. Our industrious NMK team produces countless salads, sauces, cookies, croissants and other delicious foods fresh every single day, so we can offer our guests more chef-prepared products with consistently high quality at every Nugget Markets location.
WAREHOUSE
Our state-of-the-art warehouse keeps stock level and selection in our stores at industry-leading levels. We recently expanded, adding 600 more pick locations for a total of more than 9,000. Our hard-working team keeps track of thousands of cases of products housed in our warehouse, managing 12 or more truckloads a day so every store gets what they need in a timely manner.
community
COMMUNITY SERVICE
Taking care of the communities we call home has always been a big part of what we do at Nugget Markets. From teaming up with our guests on our Community Scrip Program to supporting causes with donations, sponsorships and event participation, we love to help local nonprofits make the world a better place. This past year we donated over 5 million dollars in product and cash!
SUSTAINABILITY
We have a three-fold commitment to sustainability focusing on social responsibility, environmental stewardship and economic vitality. With the help of our sustainability team, we work to improve our environmental impact through saving water, reducing energy usage, composting, donating food to local food banks and other eco-friendly actions.
PHILANTHROPIC PILLARS
Our four Philanthropic Pillars outline the causes our company supports. We focus on helping 501(c)(3) nonprofits and educational institutions (K–12) located in our immediate communities.
EMPOWERING FUTURE GENERATIONS
We support programs and activities that will contribute to the success and sustainability of future generations.
Advancing education (K–12)
• Kids in crisis
Youth development programs
Youth sports (individual teams not included)
FORTIFYING OUR NEIGHBORHOODS
We aspire to contribute to the health, wellbeing and productivity of our communities and workplace by providing opportunities for others to pursue positive life outcomes.
• Food insecurity
Domestic violence
Elder care and support
Disease prevention
Disaster relief
Diversity, equity and inclusion
CULTIVATING ENVIRONMENTAL CHANGE
We strive to reduce our impact on the environment and foster preservation of our agricultural lands.
Environmental education and preservation
• School garden grants
• Nugget Markets’ Sustainability Program
INSPIRING PHILANTHROPY
We aim to inspire philanthropy with our associates, guests and community to make our communities and world a better place for everyone.
• Community giving days
• Community Fieldwork Project: Nugget Markets’ associate volunteer program
primary causes we support are: