Nu-Heat Combined Brochure

The Essential Guide to Underfloor Heating and Renewables

For more information visit www.nu-heat.co.uk

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An integrated approach to underfloor heating and renewables.

Designed to perform.

For more information visit www.nu-heat.co.uk

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working with you

before, during & after your project Nu-Heat Know-How

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For expert advice call us on 01404 540650 or email us at info@nu-heat.co.uk

Contents

About us Nu-Heat Know-How Versatility as standard What makes us different?

Reassurance from start to finish The science behind the scenes

06 08 10 13 14 16

Working with you 18 Self-builders 20 Architects 22 Housebuilders and contractors 24 Installers 26 Underfloor heating (UFH) How it works Understanding the system High quality, dependable products Control on the go

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Floor constructions 38 Screed 40 Joisted 42 Retrofit – LoProTM10 44 Retrofit – LoProTMMax 46 Acoustic 48 Floating 50 Heat pumps Reduce your heating bills Ground source heat pumps Air source heat pumps

52 54 56 58

Solar thermal Heat water using the sun Solar energy systems that save

60 62 64

FAQs 66

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About us

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Nu-Heat Know-How As the UK’s largest supplier of warm water underfloor heating and integrated renewables, Nu-Heat delivers fully designed, energy efficient systems to installers, housebuilders, contractors, architects and self-builders nationwide.

UNDERFLOOR HEATING

With a proven track record of over 20 years in the business, you can be confident in our Know-How. Bespoke to your project Every design and supply solution that Nu-Heat provides is bespoke.

From an underfloor heating system to full renewables integration, Nu-Heat works with you to provide a system that matches your exact requirements, as well as being the most energy efficient and cost-effective option.

Combining design know-how, technical innovation, product expertise and bespoke service to integrate our underfloor heating, heat pumps and solar technology, Nu-Heat provides the complete package, with one source of responsibility and one point of contact.

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HEAT PUMPS

SOLAR THERMAL

Award-winning products, customer service and training Having designed and delivered over 60,000 underfloor heating systems, we are committed to making sure that every system exceeds expectations.

And it’s the knowledge and experience that we’ve accumulated over the years that’s allowed us to gain award-winning recognition for our product design and innovation such as LoPro™10, service delivery benefits like our tailor-made installation manuals and our industryleading training facility.

project, we design and supply cutting edge systems that fully comply with all current building and regulatory requirements. We’ve even designed and supplied schemes that have featured on national television including Grand Designs, Restoration Man and The House That 100k Built.

National housebuilders to self-builders nationwide We operate nationwide and whether it’s an integrated heating solution for a luxury housing development, a refurbishment or a single self-build

For expert advice call us on 01404 540650 or email us at info@nu-heat.co.uk

Expert advice on government funding With renewable energy still high on the government agenda and new technologies a more affordable option for homeowners, Nu-Heat’s Technical Account Managers will advise on any government grants and incentives available to householders and offer expert guidance on the application process.

“Nu-Heat made choosing a supplier easy.

From our initial enquiry they were informative, efficient and helpful – in fact everything we were looking for.”

Roz & Mick Abrahams, Self-builders, new build 1950’s chalet style

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Versatility as standard Are underfloor heating and renewable technologies just for new build projects?

Where exactly can Nu-Heat’s tried and tested underfloor heating and renewable technologies be used?

New build All new UK properties are built to strict guidelines on insulation and air tightness, making them suitable for underfloor heating and renewables integration. So whether it’s a new build housing development, a one-off self-build or a project with an acoustic requirement, Nu-Heat’s intelligent design and integration of underfloor heating and renewables systems will deliver both efficient and economic performance.

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Renovation and retrofit of older properties Older properties too can benefit from underfloor heating with our innovative, retrofit LoProTM range.

With only a 15mm height build-up, our award winning LoProTM10 is simple and quick to install, while LoProTMMax offers the highest heat output and fastest response time for a retrofit underfloor heating system.

Ground floor and upper floors Nu-Heat underfloor heating can be used on all levels. With products and fixing details to suit most floor constructions, whether it’s a solid floor or a joisted floor, we will provide a sensible and cost-effective solution for every project.

For expert advice call us on 01404 540650 or email us at info@nu-heat.co.uk

Domestic and commercial Nu-Heat’s underfloor heating and renewables range can be designed, specified and installed in both domestic and commercial projects. With proven underfloor heating technology and renewable design capability, unrivalled on-going technical support, supply of all system components and a lifetime of customer back-up, your project is in safe hands.

Visit www.nu-heat.co.uk/commercial/ casestudies to find out more.

renovations luxury homes upper floors new build

conservatories apartments commercial

extensions loft conversions

For more information visit www.nu-heat.co.uk

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“Nu-Heat gave me guidance on the direction they thought I should go, which was reassuring.

They were knowledgeable about the products and gave sensible advice on which of them would be right for my project.”

“The back-up service at Nu-Heat is brilliant. Four years down the line and if there are any queries they are dealt with straight away.”

Warren Cooper, Contractor, Cooper Electrical Installations Ltd

David Dawkins, Self-builder, new build, 3 bed bungalow

“Our dedicated Technical Account Manager knows all of our live and completed projects and how we like to work, and we have the option to speak to a project engineer should we need to. It’s the ease of the relationship and quality of the products that keeps us coming back.”

Martin Tomlinson, Installer, Eric Entwistle Ltd

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For expert advice call us on 01404 540650 or email us at info@nu-heat.co.uk

What makes us different?

First and foremost, Nu-Heat is committed to designing bespoke energy efficient heating and domestic hot water systems that perform. But what sets us apart from our competitors is the way we work with our customers.

Bespoke design-led solutions – because design matters We take full design responsibility.

Nu-Heat’s experienced designers use our state-of-the-art software to create bespoke systems based on full heat loss calculations, providing you with a system that not only works, but exceeds expectations.

Nu-Heat will assist with the full design of systems for new build or retrofit projects, specifying the correct, tried and tested technologies to meet customer requirements. For each project we will take into account: • B uild type • S pecification objectives – environmental, financial, practical or space-saving • How the property will be used by the homeowner/end user • Underfloor heating or fully integrated renewables solution

Unrivalled expertise From our technical experts to our Field Sales Managers to our customer support team, we invest heavily in our people, as reflected by our ‘Investors in People’ award. And, with over 60,000 underfloor heating and 5,000 renewables projects completed across the UK, their expertise and experience are invaluable. Rest assured we’ll deliver the right solution.

Committed to an unbeatable customer experience From start to finish, we can be involved as little or as much as you want.

We will provide immediate access to competent technical support and advice, swift turnaround on quotes and drawings, award-winning installation manuals and comprehensive end user guides. As a member of the Institute of Customer Service, our priority is to provide an unbeatable customer experience.

Expect more with Nu-Heat Know-How Nu-Heat Know-How is embedded in our DNA. Our knowledge across all facets of underfloor heating and renewables technology is second-tonone. From interpreting and creating CAD drawings to making those early recommendations that will improve a system’s efficiency; offering on-site installation support to post installation customer service – you can expect more with Nu-Heat Know-How. System design with complete peace of mind With over 60,000 satisfied customers you can feel safe in the knowledge that our solutions work. You will have instant access to technical backup throughout the installation of the system and the reassurance that Nu-Heat is backed by £5m Professional Indemnity Insurance.

• Floor constructions for underfloor heating • Build schedule • Installation considerations

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Reassurance from start to finish Our first conversation

The project details

We spend time understanding the usage, specification and installation considerations of any new build or renovation project – discussing the most economical floor heating options including the latest renewable technologies.

You send your project details by email or post so that we can create your quotation.

Specialist advice & evaluation Our nationwide Field Sales Team are available to attend site should your project require specialist evaluation.

Our promise to you This thorough quotation will reflect the final price, offering you the most economical solution based on how the property will be used.

The design phase We perform full heat loss calculations and provide complete mechanical and electrical system set-up information, as well as detailed CAD drawings, including tube layouts.

Delivery and handover We arrange full or part component delivery on the date required. The handover pack includes our award-winning manuals and system user guides.

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For expert advice call us on 01404 540650 or email us at info@nu-heat.co.uk

A bespoke quotation Based on the plans provided and our initial conversation our design team will develop a bespoke, detailed quotation.

This will be with you within 72 hours.

A dedicated Technical Account Manager Your Technical Account Manager will call to make sure that you understand the quote and the brief has been met. They will be available to make any final changes before order and to discuss any questions throughout the project.

Your funding opportunities Your Technical Account Manager will support you through the project ensuring any grant opportunities related to renewables are maximised for you or your customer.

Time to place your order

Reassurance and support Finally, where more specific support is required, we can provide this over the phone, via the website, or on-site via our network of Field Service Engineers.

and that’s

Nu-Heat Know-How

For more information visit www.nu-heat.co.uk

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The science behind the scenes We invest heavily in developing intelligent calculation software to ensure the complete accuracy and excellence of our system designs.

Optimiser A typical family house would have

360 items of data entered into Optimiser by the designer.

Sophisticated software for optimum underfloor heating performance Effective design of an underfloor heating system is fundamental to ensuring that the system performs to expectation.

The design we create reflects how the property will be used, providing an energy-efficient solution.

Produces bespoke CAD design layouts Bespoke CAD design layouts are produced that detail the complete floor heating system ready for installation including:

Full heat loss calculations ensure precise performance Optimiser compares each underfloor heating system against the heat losses of each room to ensure precise performance is achieved.

• Entire system schematics

Meets British Standards BS EN 12831 and BS EN 1264 requirements Nu-Heat’s Optimiser is unique in that it calculates the heat losses of the property in line with BS EN 12831 and works to the underfloor heating design standard BS EN 1264.

Taking every detail into account Optimiser factors in every other criteria into the design including floor coverings, which can impact on the heating response time, as well as ventilation losses and location of the property.

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For expert advice call us on 01404 540650 or email us at info@nu-heat.co.uk

• Floor tube layouts • Manifold settings and locations • Electrical wiring diagrams Nu-Heat performance reassurance Investing in a Nu-Heat system means we take on full design responsibility.

Specified to exceed legislative and performance requirements, our underfloor heating and integrated renewables systems are designed to meet the performance criteria of every bespoke project.

Predictor

50 Predictor tracks

variables at each point of the simulation.

Intelligent interrogation of heat pump technology As the name suggests, our heat pump design software, Predictor, assesses performance and based on your project’s criteria, calculates the right heat pump technology for your project.

MCS & RHI Government funding Taking into account real-life usage, Predictor provides:

Weather-based performance simulation Predictor runs a simulation of performance over an average year, based on local monthly weather data from the Met Office and taking account of the changing seasons. Unlike other simulation programmes, Predictor uses the daily temperature cycle, including cold nights and warm days rather than the average daily temperature, for greater accuracy.

• A nnual Seasonal Coefficient of Performance (SCOP) figure and Star Rating for RHI annual payment figures

• A nnual energy usage and running cost predictions • A n energy summary for MCS compliance and certification

• A comparison with other fuel options such as gas and oil Optimum integration with underfloor heating When a heat pump is being integrated with underfloor heating, Predictor is run a second time, once the underfloor heating design is complete, to ensure that the heat source is matched perfectly to the heating system – just one of the benefits of choosing an integrated system from a single supplier.

For more information visit www.nu-heat.co.uk

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Working with you

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Self-bu

“The quality of information I’ve received from Nu-Heat has been outstanding. You have put more detail into the tube layout drawing for my heating system than the whole of the building project put together!”

Andy Brown Renovation, four-bed family home

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For expert advice call us on 01404 540650 or email us at info@nu-heat.co.uk

ilders “It was the thoroughness of Nu-Heat’s quotation that impressed me enormously; and the user friendly manuals and user guide were far clearer than others I had received.”

Steve & Ann Fenney, Self-builders, new build, three-storey family home

Extensive self-build expertise Nu-Heat has designed and delivered 60,000 warm water underfloor heating systems to the UK domestic market, and 5,000 systems that feature additional integrated renewables such as ground and air source heat pumps or solar panels.

With our extensive self-build project experience, we can also supply a range of modern, energy efficient, mains pressure domestic hot water cylinders for standard boilers, heat pumps and solar thermal systems.

We pride ourselves on ensuring you’re fully supported before, during and after installation on your project.

You can be confident that we’re the right partner for you.

Space saving, energy efficient luxury Underfloor heating brings many practical benefits including the luxury of a much more comfortable environment and greater freedom to design the interior of your build without the physical restriction of bulky radiators, offering extra space and a clean decorative finish. And whether integrated with a gas boiler or renewable heat source, underfloor heating provides an efficient and environmentally friendly solution.

Innovative, tried and tested heating solutions New build or renovation, whatever your vision, our innovative, tried and tested products, wide selection of floor constructions and Nu-Heat Know-How mean we will ensure a bespoke design that’s fit for purpose, accommodating pretty much any project or build requirement. Older properties can also

benefit from underfloor heating with our LoPro™ range of retrofit options, including the award-winning, low height LoPro™10.

Nu-Heat can advise on incentives and grants that may be available for your self-build project.

Working with you before, during and after your project Using our intelligent calculation software packages, Optimiser and Predictor, Nu-Heat’s expert designers will use your drawings to model the most efficient solution for your project. A detailed CAD layout will illustrate every aspect of the system to ensure that the installation can take place efficiently and to suit the build schedules of you and your builder.

For more information visit www.nu-heat.co.uk

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“Excellent back-up, fantastic service and superb product…what more can I say?”

Arch

MJ Ballantyne, Luxury Housebuilder, Scotland

New build? Refurbishment?

Renovation? Nu-Heat designs and supplies systems to help you realise your architectural vision.

For projects that require an underfloor heating solution, a heat pump or the integration of both, Nu-Heat designs and supplies heating systems that comply fully with all current building and regulatory requirements. This is all supported by our unrivalled technical expertise and service levels.

RIBA Plan of Work • W orking with Architects and M&E Heating Specifiers • S tages 2-4

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Greater design flexibility Underfloor heating offers much greater design freedom when it comes to the interior layout of your project and, with Nu-Heat at the forefront of technological innovation in underfloor heating and renewable technologies, whatever the project, we will provide an up-to-date solution.

Floor constructions and product solutions for every application With over 60 floor constructions and product solutions for ground floor, first floor and multi-storey applications, as well as meeting acoustic legislation requirements, Nu-Heat has every situation covered.

Unbeatable system design for underfloor and renewable heating systems With proven design capability and experience in projects ranging from prestigious brick and block construction to timber frame and barn conversions, Nu-Heat is a partner you can trust. Employing industry-leading designers combined with worldclass intelligent calculation software, Nu-Heat offers full CAD and technical support for you, along with our awardwinning technical manuals.

For expert advice call us on 01404 540650 or email us at info@nu-heat.co.uk

One dedicated Technical Account Manager to support at all stages of the project We understand that detail is important, which is why you can expect one of our experienced, dedicated Technical Account Managers to develop ideas and work things through with you at all times, including the fine detail of the installation.

Nu-Heat Registered Installer Network Our reputation for efficient installations is maintained thanks to our Registered Installer Network.

Nu-Heat takes full system design responsibility Specified and designed to exceed legislative and performance requirements, we take full system design responsibility for our underfloor heating systems and renewable solutions. For complete reassurance we are backed by £5m Professional Indemnity Insurance.

itects

“We have specified Nu-Heat underfloor heating for 10 years.

They offer excellent technical support and a comprehensive quotation and specification service. More recently we have added renewables to the heating package enabling us to specify underfloor heating, solar thermal and air source heat pumps from a single supplier ensuring coordination of design and supply.�

Chris Carter, Architect, Hampshire

For more information visit www.nu-heat.co.uk

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Houseb & Con

“Nu-Heat completely appreciates the pressure housebuilders are under to remain on schedule and on budget.”

MJ Ballantyne, Luxury Housebuilder, Scotland

‘Crossacres’ by Octagon

“Having Nu-Heat’s technical support team and Project Engineers available to speak to whilst we install complex plant rooms is a massive benefit to us.

This, combined with Nu-Heat’s high standard of customer service, is what makes us a repeat customer.”

Stuart Houston, Heating and Plumbing Contractor, Axor

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For expert advice call us on 01404 540650 or email us at info@nu-heat.co.uk

uilders tractors System design excellence Having worked with many prestigious housebuilders and contractors, Nu-Heat understands you want reliable underfloor heating and renewables solutions that are straightforward to install and are delivered on time and in budget. For complete reassurance we are backed by £5m Professional Indemnity Insurance.

Specialist acoustic underfloor heating solutions Nu-Heat specialises in innovative underfloor heating design, particularly in situations with specific acoustic specification requirements, for example in luxury home, apartment and care home applications. Design solutions for first floor concrete beam floors, conservatories and loft spaces are also available.

Proven track record in direct supply Nu-Heat will supply direct to housebuilders and developers and work alongside your H&V installer or suggest a Nu-Heat Registered Installer. Either way, rest assured you are dealing with an established company with a proven track record of working with large and complex projects.

Our products and designs meet SAP, heat pumps meet MIS 3005, solar thermal meets MIS 3001, underfloor heating is designed to EN 1264 and EN 12831 and we can advise you on Phase 1 and 2 applications for RHI funding.

Your Technical Account Manager will also support you during and post installation on M&E elements.

Heating commissioning service available A full commissioning service is offered on renewable solutions. Our Nu-Heat Know-How ensures a detailed understanding of building services and the integration of multiple technologies, guaranteeing compliance with building regulations and MIS 3005.

Snag free handover Nu-Heat works with you and your H&V team to ensure a seamless handover to the end user or buyer so as to avoid costly after care call-backs.

Our customer handover pack includes our award-winning manuals and system user guides.

Contact a Technical Account Manager on 01404 540650.

Increasingly, with today’s lightweight timber frame structures, contractors can provide the luxury of underfloor heating on upper floors of houses with the added benefit of improved acoustic performance.

RIBA Plan of Work • W orking with Housebuilders & Contractors • S tages 2-6

For more information visit www.nu-heat.co.uk

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Installe Design, supply, support and training – Nu-Heat gives you more Nu-Heat has been designing and supplying trade installers direct to site, with competitively priced, fully designed UFH systems for over 20 years. Our innovative, tried and tested product range and system design experience will ensure you deliver the right solution. And all this without the need for any additional trips to a merchant. Most importantly we’ll give you all the support you need, be it on-site, online or over the phone, partnering with you through the process to guarantee customer satisfaction, with one point of contact throughout.

MCS support At Nu-Heat we understand the importance of maximizing time spent on-site and not in the office. Therefore we ensure all relevant documentation for MCS compliance is provided.

For installers who do not have MCS Certification, there are a number of ways we can support you – from providing MCS-compliant handover packs to arranging a site visit from one of our field-based commissioning engineers – all geared to accessing potential RHI payments for your customers. Contact your Nu-Heat Technical Account Manager for more information.

Quick response service With a dedicated Nu-Heat Technical Account Manager, you can be assured pre-sales technical enquiries and pricing queries will be responded to quickly, with swift turnaround of drawings and quotes.

Installation made easy All Nu-Heat products are designed with ease of installation in mind and our award-winning, illustrated manuals provide all of the necessary installation information, with complete technical back-up available at all times.

Innovative underfloor heating systems and intelligent integrated renewables Using our world-class calculation software to provide a bespoke design that is tailored to meet expectations, our designers produce a detailed CAD design layout to illustrate every aspect of the system and ensure that the installation can take place efficiently and to suit the install schedule.

Extensive user guides to avoid costly call-backs Once installed, leave your customer with an extensive user guide. This explains the operation of the system and gives them enough information to understand the benefits of the heating system without the need for lengthy handovers and potentially avoiding costly after care call-backs.

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For expert advice call us on 01404 540650 or email us at info@nu-heat.co.uk

Nu-Heat design excellence All our UFH and renewables systems are specified and designed to exceed legislative and performance requirements. For complete reassurance we are backed by a £5m Professional Indemnity Insurance.

Join the Nu-Heat Registered Installer Network Our Registered Installer Network gives you access to additional benefits such as referrals and marketing support.

Find out how you can become a member of the Nu-Heat Registered Installer Network by calling 01404 540650.

rs “Knowing that Nu-Heat can provide all that I need cuts out headaches for me!”

Lee Woodhatch, Installer, Woodhatch Plumbing & Heating

“Working with Nu-Heat is a ‘no-brainer’. I know I can rely on them to deliver exactly what I want by the date agreed and should I come up against any anomalies when I get to site, I know Nu-Heat will respond quickly and offer immediate solutions – and when you are up against deadlines, this speedy response is priceless.”

Ian Young, Installer, Ian Young Plumbing & Heating Services Ltd

For more information visit www.nu-heat.co.uk

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For expert advice call us on 01404 540650 or email us at info@nu-heat.co.uk

UNDERFLOOR HEATING

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PROJECT An extensive renovation, Plymouth LoPro™Max was the perfect heating solution for this renovation project in Plymouth, Devon. The superior heat outputs and low height build-up enabled the property to keep many of its original features, including sash windows, whilst still enjoying the luxurious feeling of underfloor heating.

How it works Nu-Heat’s underfloor heating provides a superior heating choice all combined with improved comfort, greater interior design flexibility and optimum energy efficiency.

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UFH is up to

25% more efficient than conventional heating.

RADIATOR SYSTEM

UNDERFLOOR HEATING

Radiators circulate heat inefficiently meaning thermostats have to be typically set 1 or 2 degrees higher to achieve the same comfort levels as UFH. The room temperature is highest at the ceiling and coldest at the floor. Excessive air circulation increases ventilation losses, making fuel costs higher.

Creating ideal comfort conditions, underfloor heating, with its jointless multi-layered UFH tubes, provides even warmth, eliminating stuffiness, draughts and dust movement as well as giving you space-saving interior design freedom. And with significantly lower water temperatures, underfloor heating saves you both energy and money.

How it works A conventional radiator system works by passing high-temperature water through a sectional metal panel. The water flow temperature has to be high due to the small surface area of the radiator, which results in lower overall efficiency with modern condensing boilers and more importantly, heat pumps.

How it works UFH works by pumping a controlled flow of warm water, from any heat source, through tubing embedded in the floor. Because the emitting area is large, sufficient warmth is provided across the whole floor surface to heat the room effectively. With low water temperatures required, underfloor heating is the perfect partner for both condensing boilers and heat pumps, providing the highest levels of energy efficiency and lowest possible annual running costs.

For more information visit www.nu-heat.co.uk

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Understanding the system

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For expert advice call us on 01404 540650 or email us at info@nu-heat.co.uk

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At the heart of our ethos is Nu-Heat Know-How. And whether the underfloor heating solution is for a whole house, just the ground floor or a multi-room extension, our expert technical designers will consider the elements illustrated when designing your bespoke system.

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KEY 1 Domestic hot water cylinder 2 Expansion vessel 3 Boiler 4 Thermostat 5 UFH tubing For more information visit www.nu-heat.co.uk

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High quality, dependable products From manifolds to controls, all Nu-Heat underfloor heating, integrated renewables and hot water systems are supplied to specification, with a full set of high quality, tried and tested components.

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FastfloTM floor heating tube – tried and tested reliability Our underfloor heating tube is quality assured to ISO9001 and is designed to the highest European industry standards; DIN16892 and DIN4726.

• M arket leading PE-Xc construction • U ltra-light, easy to handle and uncoil • H ighly flexible • 5 0 year warranty

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For expert advice call us on 01404 540650 or email us at info@nu-heat.co.uk

Innovative thermostat range • S martphone App and web-based control options • S et-back facility for all thermostats • Improved zone control • S imple to use modern dial-type thermostats to fully-programmable networked options

Each Nu-Heat product meets the highest industry standards and comes with a support package ready for installation and beyond. Sourcing from just one supplier means everything required for the job is delivered together and there is one point of responsibility and contact.

Backed up with our Nu-Heat Know-How and our innovative approach to product development, you can rest assured that Nu-Heat is committed to delivering cutting edge products that deliver exceptional energy savings.

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Full room-by-room UFH pipework layouts detailing: • T ube centres • T ube lengths • B oiler sizing • S ystem volume • C omponent locations • Z ones Comprehensive end user guides • E asy to understand Nu-Heat User Guide supplied with every system • F eatures and benefits of your system • E nergy efficiency advice

Award-winning installation manuals • Clear diagrams and easy-to-follow instructions created by experts • S upplied in separate sections so different trades can reference for ease of use • R emovable A3 CAD and full M&E drawings specific to the project.

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Optiflo Manifold – the brains of a Nu-Heat TUBE system • Blow moulded stainless steel construction

EnergyPro domestic hot water cylinders • Designed

for both boiler and solar thermal systems

• Individual tube run isolation valves

• L ightweight all stainless-steel construction

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• Flow meters on each heating circuit

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• I nsulated in excess of the requirements of Part L • S mooth-walled coils for good heat transfer and low pressure drop • H igh-pressure DHW ideal for modern showers and bath fittings

For more information visit www.nu-heat.co.uk

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Control on the go Did you know that one area of wastage on all energy systems is control?

Our cutting edge range of efficient heating controls with area zoning can save up to 40% on energy bills.*

Creating a comfortable indoor environment with complete control of a building’s energy consumption is easily achievable when using the right controls to manage the temperature and ensure the system only runs when it’s required.

Nu-Heat’s neo range These programmable thermostats are available in hard-wired or wireless options, and in a range of colours, to suit every type of project. Designed with intuitive menu navigation, operation and programming is simple, and they can be easily upgraded to include smart control functionality.

Smart heating control from Smartphone or tablet Pair any neo thermostat with the neoHub for outstanding control on the move – directly from a smartphone or tablet via the neoApp. It offers the convenience of controlling the heating and hot water at any time and from any location.

Dial thermostats with time-clock Supplied by Nu-Heat as standard, the dial thermostat, with time-clock and setback functions, is a stylish yet simple and straightforward method of controlling an underfloor heating system.

For more information on which option suits your installation visit www.nu-heat.co.uk/smartcontrols

*BEAMA White Paper, October 2013.

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For expert advice call us on 01404 540650 or email us at info@nu-heat.co.uk

For more information visit www.nu-heat.co.uk

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Floor constructions Whether a solid floor or a joisted timber floor we will provide a bespoke design for each and every project. Rest assured we’ll have a solution to meet the project’s requirements.

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For expert advice call us on 01404 540650 or email us at info@nu-heat.co.uk

Renowned for its flexibility, Nu-Heat’s underfloor heating saves dramatically on installation time and, with products and fixings for over 60 floor constructions, is designed to work in all situations and across all scenarios.

Online www.nu-heat.co.uk Phone 01404 540650

For more information visit www.nu-heat.co.uk

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Screed Floor constructions

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SCREED FLOOR CONSTRUCTION 1 Concrete slab 2 Floor insulation 3 Polythene protection layer 4 Nu-Heat Cliptrack 5 FastfloTM tubing 6 Sand & cement or liquid screed 7 Floor covering

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For expert advice call us on 01404 540650 or email us at info@nu-heat.co.uk

Screed is used frequently in floor construction, especially in underfloor heating situations, as it conducts heat efficiently from tube to floor surface, heating the room evenly.

PROJECT SUITABILITY • N ew-build • E xtensions • W here height build-up is not an issue • O ver solid concrete slab • O ver beam & block

Whether it’s trowel applied or liquid pumped screed, Nu-Heat’s range can accommodate floor constructions for almost every application.

Specification considerations • High heat output

How it works Heating tube is simply clipped through a polythene slip layer into standard insulation before the screed is poured.

For easy installation and accurate control of the tube spacing Nu-Heat supplies Cliptrack to secure the tube in place whilst the screed is laid.

• T ried and tested, cost effective solution

• W orks well with setback time control

Installation considerations • S imple to install • F loor components fitted at first-fix stage • F loor coverings should be fitted when screed is dry For further information on screed floor constructions go to www.nu-heat.co.uk/screed

For more information visit www.nu-heat.co.uk

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Joisted Floor constructions

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JOISTED FLOOR CONSTRUCTION 1 Floor deck 2 FastfloTM tube 3 Nu-Heat ClippaPlateTM 4 Joists 5 Insulation 6 Plasterboard ceiling

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For expert advice call us on 01404 540650 or email us at info@nu-heat.co.uk

Joisted floors are suspended timber floors that use joists to support the floor deck.

The underfloor heating system lies either between or straddling the joists.

PROJECT SUITABILITY • N ew build • E xtensions • N o height build-up – sits within floor structure • R etrofit

Nu-Heat’s range is designed for use within a suspended timber joisted floor.

To allow other trades to get on with work on upper floors, Nu-Heat’s patented ClippaPlateTM can be installed from below so that the floor deck can be fitted early on, prior to the underfloor heating tube being installed.

Alternatively, by installing ClippaPlateTM over joists and then laying the floor deck, trades can work quickly without damaging the underfloor heating and with a reduction in the potential Health and Safety issues relating to open floors.

How it works The flexibility of Nu-Heat’s FastfloTM tubing allows installation in suspended timber floors from either above, before the deck is laid or from below, after the deck has been laid, with no additional floor height build-up. The tubing is fed through pre-notched or drilled joists and held securely with Nu-Heat’s patented aluminium ClippaPlateTM, allowing the system to be fixed with little effort.

The ClippaPlateTM system uses highly conductive aluminium heat spreader plates to rapidly transfer heat from the FastfloTM pipe through the floor deck into the room above, efficiently and effectively.

There is also a floating floor solution for joisted floor constructions.

For more information visit www.nu-heat.co.uk/joisted Specification considerations • D ry floor construction • M edium heat output • E xceptionally light • M edium response Installation considerations • Installation over joists before deck is installed or between joists after deck is installed • F loor components fitted at first-fix stage • R equires joist notching or drilling • F loor coverings can be fitted as soon as the deck is in place

For more information visit www.nu-heat.co.uk

43

Retrofit Floor constructions

9

8 7

6

5

4

3

2

RETROFIT FLOOR CONSTRUCTION 1 Joists or screed 2 Insulation 1

3 Existing floor deck 4 Castellated panel 5 LoProTM panel 6 FastfloTM tube 7 LoProâ„¢QuickSet 8 De-coupling layer for

tiled floors

44

For expert advice call us on 01404 540650 or email us at info@nu-heat.co.uk

9

Floor covering

As the UK’s leading supplier of retrofit UFH solutions, our award-winning LoProTM10 is suitable for a wide range of existing properties looking to upgrade their heating system. It can be installed over any existing floor and on any floor level and has just 15mm height build-up, the same as a 5p coin.

PROJECT SUITABILITY • R enovation & retrofit • E xtensions • M inimal height build-up • O ver any existing floor • S uitable for any floor covering

Quick and simple installation with just 15mm height build-up LoProTM10 is a floating floor with minimal height build-up and enhanced thermal properties, ideal for use with gas, oil and LPG condensing boilers.

It is simply laid over any floor deck and across any floor level, making it suitable for retrofit projects as well as new build. Unique in the market, the edge detail is flexible so that LoProTM10 can fit irregular shaped rooms, often found in older properties.

How it works Gypsum board is laid over an existing floor deck. The tube is inserted and a castellated panel is used to run the tube back to the manifold and for any irregular areas. LoProTM10 provides a practical, economical alternative to a traditional radiator-based system and is designed for use with existing or new boilers. A LoProTM10 system requires a flow temperature of 45-55oC – much lower than a typical radiator system, which would have a flow temperature

of 70-80oC – complementing the performance characteristics of condensing boilers perfectly.

Key facts • C ompatible with any boiler • M inimal disruption, just clear the room and lay LoProTM10 Specification considerations • D ry floor construction • 8 0W/m2 heat output in an ideal scenario • F ast/medium response • E dge detail fits irregular room size Installation considerations • F loor components fitted at second-fix stage • S its on top of any existing structural deck • F loor coverings can be fitted immediately For more information visit www.nu-heat.co.uk/retrofit

For more information visit www.nu-heat.co.uk

45

Retrofit Floor constructions

10

9

5

8

6

7

1

4

2

RETROFIT FLOOR CONSTRUCTION 1 Concrete slab

3

2 Joists 3 Exising or new insulation 4 Existing floor deck 5 Edge isolation strip 6 Castellated panel 7 FastfloTM tube 8 LoProTMQuickSet 9 De-coupling layer for

tiled floors 10

46

For expert advice call us on 01404 540650 or email us at info@nu-heat.co.uk

Floor covering

LoProTMMax offers industry leading heat outputs and the fastest response times available, making it ideal for older properties with lower levels of insulation or those with large amounts of glazing.

All this with a height build-up of just 22mm.

PROJECT SUITABILITY • R enovation & retrofit • E xtensions • N ew build • M inimal height build-up – average 22mm • O ver any existing floor • S uitable for any floor covering

Another option from the innovative LoProTM range, is LoProTMMax. It is a floor construction that uses a specialist self-levelling compound with only 22mm height build-up. Achieving outstanding heat output and response times, it also creates a perfectly level surface for tiling.

Operating at one third of the running cost of an electric underfloor heating system, and with its impressive heat output levels, LoProTMMax is ideal for properties where there are lower levels of insulation and heat loss is an issue; situations where previously underfloor heating simply wouldn’t have been an option.

How it works The system uses a vacuum-formed castellated panel to securely hold the floor heating tube in place before being covered by a specialist self-levelling compound, LoPro™QuickSet. The compound is highly conductive and provides a robust and perfectly level floor surface, which can be walked on in as little as eight hours and is ready for tiling after just 72 hours, depending on conditions.

Key facts • U p to 120W/m2 heat output • M inimal height build-up of just 22mm • U nbeatable response time • A third of the running cost of electric underfloor heating Specification considerations • W et floor construction, but with considerably lower drying times than screed • E xceptionally fast response time Installation considerations • Floor components fitted at second-fix stage • S its on top of existing structural deck • F loor coverings can be fitted after 72 hours depending on conditions • C an be installed over solid or suspended timber floors For more information visit www.nu-heat.co.uk/retrofit

For more information visit www.nu-heat.co.uk

47

Acoustic Floor constructions

6

7

8

2

5 1

4

3

RETROFIT FLOOR CONSTRUCTION 1 Acoustic ceiling structure 2 Floor joists 3 Insulation 4 Structural floor deck 5 5mm IsoRubber 6 3mm skim coat 7 23mm AcoustPanelâ„¢14 8 14mm FastfloTM tube

48

For expert advice call us on 01404 540650 or email us at info@nu-heat.co.uk

Nu-Heat has a wide range of acoustic floor solutions covering timber frame, solid, floating and raised access floors.

PROJECT SUITABILITY • F lats & apartments • M ultiple apartment developments • N ew build • R enovations & refurbishments • O ffice to residential conversions • T imber frame – including offsite & modular • R aised access flooring

Nu-Heat is exceptionally experienced with acoustic floor constructions. We work in partnership with Knauf to deliver high performance, high mass, gypsum based flooring products specifically designed to work with Nu-Heat’s range of UFH solutions.

In partnership with Knauf, we independently test the acoustic performance of floors at professional test facilities such as SRL, which proves that airborne and impact noise levels meet or exceed Part E of the Building Regulations. Typical applications include office to residential conversions, flats, apartment blocks and multi-storey commercial premises.

How it works UFH tube is integrated into a floor cassette comprising construction elements proven to improve acoustic performance – meaning airborne and impact sound levels are reduced.

Components vary for different floor

constructions and are dependent on the specification, structure and heat output requirement. The use of an acoustic floor cassette can often reduce overall build costs.

Specification considerations • L ow profile solutions • D ry and wet floor constructions • R obust Details available • H igh/medium heat output • M edium response • P otential reduction in build costs • O utstanding performance Installation considerations • U sed as part of an overall acoustic solution • S ingle solution – heating & floor deck • F loor components can be fitted at first or second-fix stage depending on construction For more information visit www.nu-heat.co.uk/acoustic

For more information visit www.nu-heat.co.uk

49

Floating Floor constructions

7

6

5

4

3

2

1

FLOATING FLOOR CONSTRUCTION 1 Concrete slab 2 Floor insulation 3 Nu-Heat TriPanel, 25mm

EHD polystyrene tray 4 Heat transfer plates 5 FastfloTM tube 6 Chipboard deck 7 Engineered timber flooring

50

For expert advice call us on 01404 540650 or email us at info@nu-heat.co.uk

A floating floor is a floor that doesn’t need to be nailed or glued to the subfloor and is supported on a continuous layer, usually of insulation.

PROJECT SUITABILITY • N ew build • E xtensions • L ess height build-up than screed • Over solid concrete slab • O ver beam & block • O ver suspended timber joists

Nu-Heat’s floating floor constructions comprise Extra High Density (EHD) panels and heat diffuser panels. It is important to fit the UFH over insulation with sufficient strength (kPa) to withstand the load of the intended floor and covering.

How it works Nu-Heat’s pre-tracked TriPanel is laid over the insulation layer and metal heat diffuser plates are then positioned into the grooves. The heat from the tube is spread quickly and evenly by the diffuser plates, providing excellent heat output.

A floating chipboard or Knauf Brio board deck may be used on top, or the panels can be installed between the joists in upper floors.

Specification considerations • D ry floor construction • M edium heat output • M edium response • L ightweight Installation considerations • Q uick to install • S its on top of the structural deck • F loor components fitted at first-fix stage • R equires minimum 18mm chipboard on top • F loor coverings can be fitted immediately For more information visit www.nu-heat.co.uk/floating

For more information visit www.nu-heat.co.uk

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52

For expert advice call us on 01404 540650 or email us at info@nu-heat.co.uk

HEAT PUMPS

For more information visit www.nu-heat.co.uk

53

Reduce your carbon footprint A heat pump from Nu-Heat transfers significantly more energy into a property as heat than it uses to extract it from the ground or air, helping to lower fuel bills and reduce environmental impact.

Thanks to government grants and incentives and the fact that all Nu-Heat systems are Microgeneration Certification Scheme (MCS) approved, homeowners can get paid for adopting renewable technology.

Try our

Heat Pump Selector Tool www.nu-heat.co.uk Assess your project to find out if the property is suitable for a heat pump.

Why choose a heat pump from Nu-Heat?

• N u-Heat underfloor heating and heat pump integration expertise • N u-Heat product range is MCS approved and documentation is MCS compliant

• L ower carbon footprint from a renewable energy source

• ‘ Free’ energy – up to four units of heat output for every unit of electricity input

CHOOSE A HEAT PUMP

• T he ability to fulfil all underfloor heating and domestic hot water requirements

• A pproved under the government incentive scheme – the Renewable Heat Incentive (RHI).

GROUND SOURCE

AIR SOURCE

Ground

Air

External space required for installation

An area outside for the collection loop or borehole

Unrestricted access to outside air

Internal space required for installation

Approximately the same size as a fridge freezer

Ancillary components only

Heat source Requires electricity to run Provides heating and hot water supply Suitable for solar water heating integration Suitable for underfloor heating integration

54

For expert advice call us on 01404 540650 or email us at info@nu-heat.co.uk

From ground source to air source, Nu-Heat will specify the correct heat pump for your project.

Achieving the very best heating solution is essential to ensure the success of your project, which is why we encourage all of our customers to take advantage of our Nu-Heat Know-How.

RHI Update UK government confirms a commitment to extend the RHI scheme until 2021

www.nu-heat.co.uk/ heatpumps-rhi

The importance of expert renewables integration With over 5000 of our systems installed, and because Nu-Heat supplies all of these technologies, you can be confident that your underfloor heating and renewables system will integrate seamlessly. Our intelligent integration means better system efficiency for the end user.

Heat pump systems from Nu-Heat come with straightforward installation instructions and a set of comprehensive mechanical and electrical ‘docking’ drawings that illustrate how the various parts fit together and integrate with the heating system and any solar thermal panels specified. All documentation is MCS compliant.

The perfect partner for underfloor heating Underfloor heating is more efficient than radiators as it works at much lower flow temperatures. This makes it ideal for heat pumps, which provide optimum efficiency at low temperatures.

RHI PAYMENTS RHI Tariff payment pence / kWh Possible RHI payments over 7 years using Nu-Heat renewable technologies*

Get paid for staying warm Intended to revolutionise the way heat is generated and used in buildings and homes, there are various government grants and incentives available for both domestic and commercial heat pump installations. Nu-Heat’s Technical Account Managers can explain the options appropriate to a project and advise on the processes step-by-step.

The Domestic RHI The RHI offers a real incentive to homeowners to install renewable technologies. Payments are made quarterly to homeowners over a period of 7 years based on estimates of a household’s annual heating consumption and the efficiency of their renewable technology (illustrated by the Seasonal Coefficient of Performance, or SCOP). Payments are in addition to any savings that have been made on heating bills.

Visit www.nu-heat.co.uk/ renewablesincentives to find out the very latest on the RHI initiative and other government grants and incentives available.

GROUND SOURCE

AIR SOURCE

SOLAR THERMAL

19.33

7.51

19.74

£14,327

£4,965

£1,561

*A n average two-bedroomed house, using 15,000kWh of heating per year with a SPF of 3.4 on GSHP and 2.7 on ASHP. Solar thermal based on average three-bedroomed, 4-person household using 49,640 litres of hot water p.a. April 2016.

The RHI tariff is subject to change. Speak to your Account Manager for more information.

For more information visit www.nu-heat.co.uk

55

ENERGY CALCULATION Warm ground from sun 3kWh

+

Electricity supply 1kWh

=

Supplying property 4kWh

W 4k

PR

E OP

RT

Y

1kW

3kW

SUN

H

T EA

ST

G HE

R

N OU

D

I O

HOW IT WORKS 1. Extraction It takes an inexhaustible free supply of low-grade solar energy stored naturally in the ground.

S UT

ID

ID NS

E

E

3. Input vs. Output To access this free environmental supply an energy input is required.

In a well-insulated property every single kilowatt hour of electricity used to power the heat pump can provide up to three kilowatt hours of free energy. This ratio is known as the Coefficient of Performance (CoP), as shown in the diagram the CoP would be four, meaning the efficiency of the heat pump is 400% – compare this to a boiler at 90% efficiency and the advantage is clear.

2. Process Heat is absorbed from a cold space (i.e. the ground), processed and released for heating and domestic hot water. Even at temperatures as low as -20oC, a GSHP can supply significantly more energy as heat than it uses to extract it from the ground.

56 For expert advice call us on 01404 540650 or email us at info@nu-heat.co.uk

4. Control Most systems are run using weather compensation control, allowing the heat pump to vary its operation based on the temperature requirements of the house in relation to the outside air temperature, time of day, etc.

5. Storage The heat pump also provides all your domestic hot water needs on demand and can be combined with Nu-Heat’s solar thermal panels for even higher energy savings and lower running costs.

Ground source heat pumps Nu-Heat’s range of ground source heat pumps (GSHPs) is designed to supply the home with inexpensive and environmentally friendly heating and hot water using heat stored in the ground.

NIBE 1245

NIBE GSHPs FROM NU-HEAT • E xtremely high CoP • E asy to read performance display • L ow sound level • S upplied with a full set of mechanical and electrical docking drawings • M CS compliant • W ireless remote control option available on NIBE Uplink • E ligible for government grants and incentives.

To see our full heat pump range visit www.nu-heat.co.uk/heatpumps.

World-class design and supply from Nu-Heat With many years’ experience in the integration of heat pumps with underfloor heating and solar panels and an increasing demand for even more energy-efficient systems, Nu-Heat will design and supply a complete package with one source of responsibility and one point of contact.

TECHNICAL DATA

Where to locate your GSHP With a GSHP the main unit, associated cylinder and expansion vessel will be fitted inside the building. The bigger the house, the more components will be needed and for very large, luxury houses the likelihood is that specialist system and plant room design will be required, so it is always best to consult us at an early stage of your project.

SINGLE-PHASE

THREE-PHASE

Model size: NIBE 1145

5kW

8kW

12kW

15kW

17kW

CoP at B 0/W 35*

4.30

4.58

4.39

4.42

4.30

160kg

180kg

190kg

200kg

205kg

Net weight

H1500 x W600 x D620mm

Dimensions Immersion heater

Yes o

* In accordance with EN 14511 for heat source entry at 0 C/hot water flow at 35oC

TECHNICAL DATA

SINGLE-PHASE

Model size: NIBE 1245

5kW

8kW

12kW

CoP at B 0/W 35*

4.30

4.58

4.39

215kg

230kg

240kg

Net weight** Dimensions DHW Cylinder Volume

H1800 x W600 x D620mm approx 180 litres

Immersion heater

Yes o

* In accordance with EN 14511 for heat source entry at 0 C/hot water flow at 35oC ** without water

For more information visit www.nu-heat.co.uk

57

Air source heat pumps Nu-Heat’s air source heat pumps (ASHPs) are amongst the most advanced and efficient models available in the UK. SUN

N

Air source heat pumps reliably supply significantly more energy as heat than they use to extract it from the air. This reduces the energy running costs of many properties.

With no local CO2 emissions, an air source heat pump also helps to reduce impact on the environment.

ASHPs FROM NU-HEAT • I nnovative invertor compressor technology • U p to 58o flow temperature • E asy to use controller

W

• S upplied with comprehensive mechanical and electrical docking drawings • M CS compliant • E ligible for government grants and incentives.

To see our full heat pump range visit www.nu-heat.co.uk/heatpumps.

E

Perfect for homes with limited outdoor space Air source heat pumps (ASHPs) are particularly suited to properties with limited outdoor space. The main ASHP unit will be fitted outside the property but the cylinder and associated parts must be installed indoors.

In most circumstances an ASHP falls under permitted development within the planning regulations but must still comply with MCS020 and be positioned so as not to cause disturbance to neighbours.

TECHNICAL DATA NIBE 2040

Call our Technical Account Managers on 01404 540650 to find out more about siting your ASHP.

SUN

World-class design and supply from Nu-Heat With many years of experience in the integration of heat pumps with underfloor heating and solar panels and an increasing demand for even more energy efficient systems, Nu-Heat will design and supply a complete package with one source of responsibility and one point of contact.

SINGLE FAN

S F2040-8

Electricity supply

TWIN FAN

F2040-12 230V 50hZ

o

CoP at 7/35 C* o

Power output at 7/35 C

4.3

4.5

4.53

9.2kW

12.5kW

16.9kW

Max. outgoing heating medium temp.

Refrigerant quantity (R410A)

58˚C 2.55kg

2.90kg

4.00kg

90kg

105kg

135kg

Height with stand

945mm

1045mm

1500mm

Width

1035mm

1145mm

1145mm

Depth

422mm

452mm

452mm

Sound power level, Lw**

54dB(A)

57dB(A)

68dB(A)

Net weight

* In accordance with EN 14511 for heat source entry at 7oC/hot water flow at 35oC ** In accordance with EN-12102

58

F2040-16

For expert advice call us on 01404 540650 or email us at info@nu-heat.co.uk

ENERGY CALCULATION Electricity supply

+

1kWh

PO

WE

R

Warm air 2.5kWh

=

Supplying property 3.5kWh

1kW

2.5

3.5

kW

kW

PR

S IN O

S UT

ID

ID

OP

ER

TY

E

E

HOW IT WORKS Air source heat pumps, sometimes known as air-to-water systems, work on a similar principle to ground source heat pumps but using warmth extracted from the air. They will operate in temperatures as low as -20oC.

compressor where its temperature is increased before being made available for the heating and domestic hot water circuits of the house.

Air source heat pumps require no digging or drilling and few plumbing connections are used during installation, making them a cost effective option.

Low temperature warmth from the air is absorbed by a fluid held in the ASHP. The fluid then passes through a For more information visit www.nu-heat.co.uk

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60

For expert advice call us on 01404 540650 or email us at info@nu-heat.co.uk

SOLAR THERMAL

For more information visit www.nu-heat.co.uk

61

BOILER WITH AN ENERGYPRO CYLINDER This system is configured for use with conventional boilers to optimise solar energy harvested for domestic hot water production.

1

HEAT PUMP WITH AN ENERGYMASTER HP This system is configured to optimise solar energy harvested for domestic hot water production in conjunction with a ground source or air source heat pump.

2

3

KEY 1 Twin-coil EnergyPro Solar cylinder 2 Twin-coil domestic solar cylinder

62

For expert advice call us on 01404 540650 or email us at info@nu-heat.co.uk

3 Buffer tank

Heat water using the sun Solar energy is a free, unlimited resource that produces no harmful emissions and requires no transportation or supply pipelines.

How does solar water heating technology work?

Energy from the sun warms fluid in the solar panels. When the fluid reaches a useful temperature it is pumped to a coil in the bottom of a solar cylinder.

The solar coil heats the cylinder water for domestic use. If the cylinder’s temperature sensor detects that the solar panel has not collected enough energy to heat the water to its pre-set temperature, the main heat source (i.e. a boiler) can top it up. The control panel can be set to optimise efficient use of the solar panel and ensure hot water is available at the times you need it.

Ideal for...

• Pitched roofs • Flat roofs • G arden structures, so long as the distance between the solar panel and cylinder is practical.

Achieve optimum efficiency with Nu-Heat Know-How system design Nu-Heat designs and supplies a complete, ready-to-install package comprising the solar hot water cylinder, solar panels (often called collectors), and ancillary components.

Our specification is based on: • Hot water demand • Orientation and angle of the panels • A mount of overshading from trees and surrounding buildings.

Using its own unique calculations package to specify the ideal combination of cylinder, solar panels and ancillary components, the Nu-Heat design and system sizing process has been developed in conjunction with European solar design software, TSol, as well as the government’s Standard Assessment Procedure (SAP) building regulations assessment criteria. Every Nu-Heat quote details the estimated annual proportion of hot water the solar collector will supply, based on the individual demand for the household.

RHI PAYMENTS

Just solar or complete heating integration?

Whether it’s the installation of a solar thermal system in isolation or a complete heating solution, Nu-Heat’s range of EnergyPro solar panels and cylinders fully integrate with our underfloor heating and heat pumps.

Visit www.nu-heat.co.uk/ renewablesincentives to find out Nu-Heat’s very latest advice on the RHI initiative and other government grants and incentives available.

Get paid for heating water with Nu-Heat EnergyPro Solar Thermal Solar thermal technology can benefit from the new RHI government incentive.

Payments are made quarterly to homeowners over a period of 7 years based on estimates of a household’s annual domestic hot water consumption.

Payments are in addition to any savings that have been made on hot water bills.

SOLAR THERMAL

RHI Tariff payment pence / kWh

19.74

Possible RHI payments over 7 years using Nu-Heat renewable technologies*

£1,561

*A n average 3 bedroomed, 4-person house, using 49,640 litres of hot water per year. April 2016.

The RHI tariff is subject to change. Speak to your Account Manager for more information.

For more information visit www.nu-heat.co.uk

63

Solar energy systems that save Our maintenance free, high quality solar energy systems capture the sun’s energy and use it to heat domestic hot water.

Why choose Nu-Heat’s EnergyPro Solar Thermal?

• P roduces up to 60% of annual hot water – as much as 100% in summer • S uitable for all types of homes – retrofit or new build • B oth roof surface-mounted (on roof) and integral roof-mounted (in roof) flat panel models available • L ow-cost investment • Q uick and easy to install – no major building works involved • E ligible for government grants and incentives • M CS approved panels • M CS compliant documentation • C an be integrated with a heat pump to increase overall energy efficiency

64

For expert advice call us on 01404 540650 or email us at info@nu-heat.co.uk

Our highly experienced Technical Designers will advise on the correct solar thermal system configuration to achieve optimum efficiency based on your requirements.

Integrated thinking Nu-Heat supplies the EnergyPro S range of solar hot water cylinders, which meet all relevant UK and European standards and have a 25-year warranty. There are models that integrate with a boiler or heat pump and we will always advise on the size that best suits the project requirements for both heating and domestic hot water.

For more information visit www.nu-heat.co.uk

65

FAQs We have put together answers to frequently asked questions concerning all aspects of our products and services.

If you have any further questions, do give us a call.

UNDERFLOOR HEATING Is underfloor heating cheaper to run and more efficient than radiators?

Yes, UFH is up to 25% cheaper to run than radiators with a condensing boiler, and up to 40% cheaper to run with a heat pump.

Source: EuRay 2005.

Is my property suitable for underfloor heating?

All new UK properties will be suitable for UFH, as they meet strict guidelines on insulation and air tightness. Older properties can have UFH too, thanks to retrofit solutions that offer high heat outputs.

Can you use underfloor heating on upper floors?

Yes, with over 60 floor constructions, including specialist acoustic floor options to reduce noise, we have every situation covered.

Is the make-up of my existing floor suitable for underfloor heating?

We have over 60 different floor constructions to choose from, so there will always be a suitable match.

Is underfloor heating suitable for renovations?

Yes, our low profile LoPro™10 and new LoPro™Max systems have been designed for renovations and retrofit projects.

66

Can underfloor heating be mixed and installed through old and new parts of a property?

Yes. Do I need a special boiler?

No, underfloor heating works with gas, oil and LPG boilers as well as heat pumps.

Can I link underfloor heating directly off a radiator circuit?

A LoPro™Max OneZone™ system can be linked directly from a radiator system. Full system solutions can work alongside any existing radiator system.

Will it work with my chosen floor covering?

Underfloor heating works with most floor coverings. Your system designer will take the floor covering into account when specifying the amount of tube needed in the floor to heat the room effectively.

Is underfloor heating disruptive to install?

The LoPro™ range can be installed over any existing floor with minimal height build-up and on any floor level. With over 60 systems to choose from, options range from installation over solid floors to solutions that can be fixed from above or below joists.

How long does the underfloor heating install take?

This differs with each floor construction and we will advise on timescales at the quote stage.

For expert advice call us on 01404 540650 or email us at info@nu-heat.co.uk

What is the best way to use my underfloor heating system?

This depends on the floor construction specified. Floating floors heat up more quickly than screed for example. Our new LoPro™Max floor construction can be used in exactly the same way as a radiator system, without a ‘setback’, because it heats up extremely quickly.

A traditional screed underfloor heating system takes time to heat up from cold so is best used with a ‘setback’ temperature. Your Nu-Heat Technical Account Manager and User Guide will cover this.

What happens if there is a fault or a leak?

There are no joints in the underfloor heating tube laid in the floor and the tube we supply has a design life of over 50 years. So, unless the floor is badly damaged, it is extremely unlikely that there will ever be a leak.

Do you offer product guarantees?

Each product we supply has its own guarantee, our tube has a 50 year third-party insurance up to £1m per claim. Our tube supplier is quality assured to ISO9001 and our underfloor heating tube is designed to the highest European industry standards; DIN16892 – general requirement and testing for cross linked polyethylene tubes and DIN4726 – oxygen permeability in heating tubes.

Please contact us for more details.

HEAT PUMPS Which is better an air source heat pump (ASHP) or ground source heat pump (GSHP)?

Sufficient external space is the main criteria for the installation of a GSHP, which tends to rule out many urban properties. In terms of cost, the difference between a GSHP and an ASHP is comparative but the groundworks associated with a GSHP can be significant.

Each project should be assessed individually.

Do I need anything else?

Yes, other than the solar panels you will need a hot water cylinder and ancillary components.

SERVICE What is the order process and timescales?

You can expect your bespoke quotation within 72 hours.

Once the order is made, we aim to design the system to suit the individual project timescales.

ARCHITECTS, HOUSEBUILDERS & CONTRACTORS

INSTALLATION Can Nu-Heat heat pumps be backed-up by fossil fuel boilers?

Yes. This is called a bivalent system and needs specialist integrated system design, which we provide.

Can I heat swimming pools from a heat pump?

Yes, heat pumps are often used to heat swimming pools.

Do you install?

Any competent installer can fit Nu-Heat underfloor heating. We also have a national network of Registered Installers (RI’s) that can be used. Please call us to find out more about our Registered Installer Network.

INSTALLERS

SOLAR THERMAL Where should the solar panels be positioned?

Facing as near south as possible.

On sloping roofs, flat roofs and garden structures, so long as the distance between the solar panel and cylinder is practical.

Do you provide training?

Yes, we do provide underfloor heating training at our purposebuilt facility. However, with over 20 years of experience, our Nu-Heat system design drawings and award-winning installation manuals are so comprehensive that our systems are easy to understand for any trade installer.

We also offer a free technical support telephone line and access to national Field Engineers if needed.

How do you support Installers with MCS compliance?

Nu-Heat offers a range of compliance solutions and supporting documentation. Please contact your Nu-Heat Technical Account Manager for more details.

Do you work alongside M&E consultants?

Yes, we frequently work with M&E consultants to provide bespoke and complex system design.

Can Nu-Heat provide large GSHP & ASHP solutions above 30kW? Yes, we offer a specialist design service for large systems.

Can you work alongside our existing H&V installers?

Yes, this is frequently the case.

For more information visit www.nu-heat.co.uk

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Online www.nu-heat.co.uk

Follow us @nuheatuk

See our videos /nuheatuk

Freephone 0800 731 1976 or 01404 540650

Nu-Heat UK Ltd I Heathpark House I Devonshire Road I Heathpark Industrial Estate I Honiton I Devon EX14 1SD

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