Quick Reference Guide
Dejavoo Z9 WiFi & 4G (Wireless)
Dejavoo Z11 IP/WiFi (Wired - Touchscreen)
To power on, press and hold www.nuvei.com
Sale Refund
1. If Clerk ID/Invoice/PO is enabl ed, enter it then press OK .
2. Enter the am ount then press OK .
3. If TIP is enabl ed Enter the tip am ount then press OK
4. Confirm the am ount then press OK .
1. Tap PURCHASE then tap REFUND .
2. Enter the am ount then press OK .
3. Confirm the am ount then press OK
4.If appli c able, enter the m anager password (1234) then press OK.
1. Tap PURCHASE then tap CORRECTION.
2. Enter the Invoice number from the origi nal sale then press OK .
3. Tap SELECT
1. Press OK .
2.Tap SETTLEMENT.
3. Tap SETTLE DAILY BATCH.
5. Tap/swi pe/enter card # or Insert the Card into the chip reader.
6. If cas hback is enabl ed, enter the am ount then press OK .
7. If appli c able, c onfirm the am ount then press OK
8. If appli c able, Select the acc ount/enter the PIN then press OK .
Once approved, remove card and the receipt w ill print.
5. Tap/swi pe/enter card # or Insert the Card into the chip reader.
6. Confirm the am ount then press OK
7. If appli c able, Select the acc ount/enter the PIN then press OK .
Once approved, remove card and the receipt w ill print.
4. Tap OK to c onfirm.
5. If appli c able, Insert the Card into the chip reader.
6. If appli c able, Select the acc ount/enter the PIN then press OK.
7 .If appli c able, have the customer si gn on screen
Once approved, remove card and the receipt w ill print.
4.If appli c able, enter the m anager password (1234) then press OK.
If there is an open batch, it w ill print.
On scree n Help
For Imm ediate assistance with all termi nal Functi ons, press the # button and Help w ill appear on the display to ass ist with expl anati ons/ next steps
Press CANCEL to exit help.
Dejavoo Z 9 & 11 Quick Refer ence Guide
Default manager password: 1234
Credit Pre-Authorization
1. Tap PURCHASE then tap PRE-AUTH
2. If Clerk ID/Inv oice/PO is enabled, enter it then press OK
3. Enter the am ount then press OK
4. If applicable, enter the m anager passw ord (1234) then press OK.
5. Tap/sw ipe/enter card # or Insert the Card into the chip reader
6. If applicable, enter the PIN then press OK
7. If applicable, have the custom er sign on screen
Once approved, rem ove card and the receipt w ill print.
Pre-authorization completion My Favorites
1. Tap PURCHASE then tap COMPLETION
2. Enter the Inv oice number from the original pre-auth then press OK
3. Tap SELECT
4. Tap COMPLETION.
5. Enter the am ount then press OK.
6. If applicable, enter the m anager passw ord (1234) then press OK.
7. If applicable, have the custom er sign on screen
Once approved, rem ove card and the receipt w ill print.
Adding Fav orites
1. Highlight the m enu item you w ish to save to favorites
2. Press
3. Tap YES.
4. Tap the m enu placem ent to assign favorite to
5. Press OK.
Managing Fav orites
1. Press OK
2. Tap UTILITY.
3. If applicable, enter the m anager passw ord (1234) then press OK.
4. Tap FAVORITES.
5. Tap the desired option to edit.
Accessing Fav orites
1. Tap
2.Tap the desired option from the list of favorites
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