Magazine Hotels and Catering

TECHNICAL UNIVERSITY OF AMBATO FACULTY OF HUMANITIES AND EDUCATION TOURISM AND HOSPITALITY CARRER TECHNICAL ENGLISH PRODUCT 1 DIGITAL MAGAZINE

EDUARDO LÓPEZ – JORGE GALLO

EIGHTH SEMESTER

APRIL – OCTOBER 2015

Magazine

Hotel services

Hotel Gran Rey Our greatest satisfaction is to provide excellent service

and dedicate our best smile

Hotel

Location The Hotel is located in Quito

Events Room Folk group performance.

WiFi Internet free.

Billing service 24 hours.

Reception 24 hours.

Visa, MasterCard and American Express: we accepted.

Minibar in each room Air conditioning in public areas.

Car rental at reception.

Laundry service Swimming pool

Hotel Gran Rey is ideally located

Bar and Restaurant

Receptionist

The receptionist is very attentive in receiving, serving the public in their requests for information and interviews with staff, executing and controlling receipt and dispatch of correspondence, to provide support to the administrative activities of the unit.

Transportation from and to

We are pioneers in tourism and business transportation.

Our buses are new and have all the amenities to meet your needs for groups of tourists or business.

Bellboy.

A "bellman" is a hotel employee who assists guests with their luggage and show them your room. Also known as buttons, a button must ensure that guests have a pleasant stay.

Open bar

Open bar is a counter at a party or other gathering where alcoholic drinks are served for free.

A bar at a reception that serves drinks whose cost has been borne by the host, an admission charge, a sponsor,

Restaurant

Our greatest satisfaction is to provide excellent service In the restaurant work many people that usually provide a good service to the costumers.

The employees are: Chef Sous Chef Head Waiter Waiter Steward

Chef A chef is a person who is a highly skilled professional cook who is proficient in all aspects of food preparation.

Usually the Chef uses special clothes.

Sous Chef A chef is a person who is a highly skilled professional cook who is proficient in all aspects of food preparation.

Head Waiter

The maître d'hôtel (French: "master of hotel", head waiter, host or maître a formal restaurant. The responsibilities of a maître d'hôtel generally include supervising the waiting staff, welcoming guests and assigning tables to them, taking reservations and ensuring that guests are satisfied

Waiter Waiting staff or serving staff are those who work at a restaurant or a bar, and sometimes in private homes, attending customers—supplying them with food and drink as requested. An individual waiting tables is commonly called a server.

Steward Is the person that wash all manage

Airlines An airline is a company that provides air transport services for traveling passengers and freight. Airlines lease or own their aircraft with which to supply these services and may form partnerships or alliances with other airlines for mutual benefit.

Pilot Pilot or aviator is a person who actively and directly operates the directional flight controls of an aircraft while it is in flight.

Flight Attendant

Flight attendants or cabin crew (also known as stewards/stewardesses, air hosts/hostesses, cabin attendants) are members of an aircrew employed by airlines primarily to ensure the safety and comfort of passengers aboard commercial flights, on select business jet aircraft