NZMA EMPLOYMENT
Course Information Contents International Students ............................................................................................................... Page 4 Introduction Code of Practice Immigration Accident Insurance Medical and Travel Insurance Student ID Card NZMA Uniform Living and Food Costs in New Zealand .................................................................................................... Page 5 Homestay Accommodation Flatting .................................................................................................................................................... Page 6 Airport Collection Job Opportunities CafĂŠ
Enrolment Information ............................................................................................................... Page 7 How to Enrol/Application Process Credit Transfer, Cross Credit or Recognition of Prior Learning and Recognition of Current Competency Policy Fees ........................................................................................................................................................ Page 8 2012 / 2013 Intake Dates
Programme Information ........................................................................................................ Page 9 Certificate in Hospitality and Employment Skills Level 3 .............................................................................. Page 10 National Certificate in Hospitality Level 4 ............................................................................................... Page 11 National Diploma in Hospitality Management Level 5 ............................................................................... Page 12 Diploma in Hospitality Management Level 5 ............................................................................................. Page 13 Diploma in Hospitality Management Level 6 .............................................................................................. Page 16 Diploma in Applied Hospitality Management Level 6 ................................................................................ Page 20 National Diploma in Business Level 5 .................................................................................................... Page 22 Graduate Diploma in Strategic Management Level 7 ..................................................................................... Page 23 Short Courses ............................................................................................................................... Page 24 Career Maps ...............................................................................................................................
Page 25
Did you Know‌ ........................................................................................................................... Page 27 Frequently Asked Questions ................................................................................................. Page 29 NZMA Academic Board ........................................................................................................... Page 32
International Students Introduction
Medical and Travel Insurance
New Zealand Management Academies is proud to offer students from around the world the opportunity to study with us. Our unique blend of small classes, industry based training and committed tutors mean that your experience of New Zealand will be as rewarding as possible.
International students must have appropriate and current medical and travel insurance while in New Zealand. NZMA can provide details of insurance companies in New Zealand that can provide the necessary cover.
We are committed to providing you with the highest possible standards at all times and we hope to make your time in New Zealand an experience which you will remember for the rest of your life.
Student ID Card
Code of Practice New Zealand Management Academies has agreed to observe and be bound by the Code of Practice for the Pastoral Care of International Students published by the Minister of Education. Copies of the Code are available on request from this institution or from the New Zealand Ministry of Education website at: www.minedu.govt.nz/goto/ international
Immigration Full details of immigration requirements, advice on rights to employment in New Zealand while studying, and reporting requirements are available from Immigration New Zealand, and can be viewed on their website at www.immigration. govt.nz
Accident Insurance The Accident Compensation Corporation (ACC) provides accident insurance for all New Zealand Citizens, residents, and temporary visitors to New Zealand, but you may still be liable for all other medical and related costs. Further information can be viewed on the ACC website at www.acc.co.nz
4
NZMA Programme Information 2012
NZMA will take your photo and apply for your student ID card. You will receive your Student ID Card within three weeks from the start date of your course. You can use your NZMA Student ID card to get discounted travel on certain bus and train services.
NZMA Uniform All certificate and diploma students at our Auckland Central Academy wear a stylish uniform, you will be fitted for yours during your first two weeks of study. In the meantime, you will be required to wear tidy, professional clothes. That means for business students: a long-sleeved business shirt, a tie and business trousers for men and a long-sleeved business shirt plus skirt or trousers for women. And for Hospitality students: a white longsleeved collared shirt, black trousers or skirt and solid black leather shoes. It’s compulsory to wear your uniform every day while you are at the Academy. NZMA recommends that you purchase a second pair of trousers or skirt so that these items can be laundered (available from our uniform suppliers at a very reasonable price). Denim jeans and casual trousers are not allowed! Please see the table on page 5 for what is provided as part of your course and resource fee and what you will need to supply yourself.
International Students NZMA Uniforms Provided by NZMA
Provided by Student
Hospitality Students
1 x Black branded cafe shirt Black trousers or skirt Waistcoat NZMA tie Name badge Black jacket (issued in Term 4 to BTEC Level 6 students)
Business Students
Black trousers or skirt Black jacket NZMA tie Name badge
Solid black leather shoes White long-sleeved collared business shirt
Workplace appropriate shoes Long-sleeved collared business shirt (any colour appropriate to the workplace)
Living and Food Costs in New Zealand
Homestay Accommodation
New Zealand is home to people from many different cultures. This means we enjoy a varied diet of traditional New Zealand and ethnic meals.
If you are looking for a Kiwi cultural experience - and more opportunities to practice your English - then consider living with a homestay family. NZMA can arrange homestay accommodation for you. Students are provided with their own single room with a bed, lamp, drawers, linen and a heater. Also included are electricity, local phone calls and access to a washing machine. Bathroom and kitchen facilities are shared with your homestay family.
It is generally cheaper to buy food from large supermarket chains (Foodtown, Pak’nSave, Woolworths, New World, Countdown). Fresh fruit and vegetables can also be bought cheaply from local fruit and vegetable shops. New Zealand meat (including halal) can also be purchased at competitive prices from local butcheries. A variety of foods can be purchased in Auckland from locally run ethnic stores. You can enjoy food from around the world in most main towns in New Zealand, including traditional Indian curry, Japanese sushi, Korean kimchi, Chinese dim sum or Turkish pide. You should allow NZ $250-$300 per week for food and living costs.
2011 homestay accommodation prices are NZ $220 per week (with a minimum four-week stay). A once-only placement fee of NZ $205 will apply and for an additional NZ $80.50 we can arrange an airport pickup for you on arrival (late night arrivals will incur an extra charge). Your weekly homestay price includes breakfast and dinner during the week and all meals during the weekend. Your host family will show you how to get to NZMA on your first day of class. A Homestay Application Form must be completed and sent to NZMA at least two weeks prior to your arrival. You must provide two weeks written notice if you need to cancel your accommodation arrangements. All homestay fees must be paid to NZMA together with your tuition fees.
5
NZMA Programme Information 2012
International Students Flatting
Job Opportunities
Many of our students choose to “flat” or “house share” with friends or other students. Your Student Support Advisor can help guide you in how to find somewhere to live in the private rental market.
Helping you launch a career in the hospitality or business sector is one of NZMA’s top priorities.
To find out more about rental accommodation: www.flatfinder.co.nz www.trademe.co.nz www.nzflatmates.co.nz
Airport Collection Please tell us if you feel a little apprehensive about arriving in Auckland by yourself, or if you are unsure about how to get to your accommodation. We can arrange an Airport Collection so that all you have to do is land in Auckland, collect your baggage and look for the person holding your name on a placard when you walk in to the airport arrivals hall. A small cost will apply – please email us at info@nzma.co.nz to find out more.
As an international student, finding good, relevant employment can be challenging. However at NZMA we have the knowledge, the employer contacts and the dedication to ensure you achieve not only your study goals, but also your employment goals. At NZMA we have our own dedicated employment company, Redfish NZMA Employment. Redfish has partnerships with many of Auckland’s leading business and hospitality employers. During your studies you will have opportunities to meet with many of these potential employers through seminars, career days, work experience opportunities and industry functions. Redfish will teach you valuable job hunting skills (such as CV writing and interview techniques) - and they’ll help you find part-time employment while you study and full-time employment after you graduate. And for those students focussed on gaining even more “international” work experience, there are now opportunities to work and study in the UK and Switzerland. This provides real global mobility for our graduates and gives them the leading edge when it comes to forging their careers.
Café NZMA’s Auckland Central Academy has a café where fresh food, cooked on the premises, can be purchased at reasonable prices. This café also serves a range of snacks and bakery items. The café is operated by NZMA students as part of their hospitality training. There are also facilities where students can relax and have their lunch. Vending machines for snacks and cold drinks are available.
6
NZMA Programme Information 2012
Enrolment Information How to Enrol/Application Process 1. Complete the International Student Enrolment Form correctly. Make sure to have the student sign the enrolment form. 2. Collect the supporting documentation as listed on the enrolment form including: • Evidence of identity, date of birth and nationality (i.e. copy of passport) • Evidence of English Language level or completion of placement test
Credit Transfer, Cross Credit or Recognition of Prior Learning and Recognition of Current Competency Policy “Credit Transfer” means a student has completed the same course or unit standard as part of another programme either at NZMA or at another education provider. “Recognition of Prior Learning (RPL) or Cross Credit” is the award of credit for recognition of equivalent study in the context of another programme. At NZMA or another tertiary education institution.
• Evidence of High School Qualifications 3. Email the International Student Enrolment Form and supporting documentation to your relevant Market Manager or info@fern.english.co.nz 4. Successful applicants will receive a conditional offer of place and invoice 5. You need to pay the Invoice directly to Fern School of English or New Zealand Management Academies depending on your course. 6. You will receive an email with the official offer of place and receipt when we receive your payment and all necessary documents
Checklist ✓ Application form written correctly ✓ Application signed by student or Guardian if under 18 ✓ Passport copy attached with application ✓ High School Qualification copy attached ✓ Evidence of English Level
7
NZMA Programme Information 2012
“Recognition of Current Competency (RCC)” is the term chosen to describe the acknowledgement of skills and knowledge gained prior to the student enrolling. The learning may have been obtained through formal training, on the job experience or life experience. If you believe that you are already competent in what is required for a particular unit standard or module (from a previous course or job) then you may qualify for RPL or RCC and obtain Credit Transfer or Cross Credit. Your Student Advisor has details of what is involved in this process.
Fees NZMA International Student Fees Product
Tuition Fee (NZ$)
Resource Fee (NZ$)
Total Fees (NZ$)
HES 3 Certificate - 20 weeks
$7,250.00
$750.00
$8,000.00
NCH 4 Certificate - 25 weeks
$8,750.00
$750.00
$9,500.00
National Diploma Hospitality Management L 5 - 24 months
$14,000.00
$1,000.00
$15,000.00
BTEC Hosp L 5 - 12 months
$16,000.00
$1,000.00
$17,000.00
$16,000.00
$1,000.00
$17,000.00
National Diploma in Business L 5 - 12 months
$12,500.00
-
$12,500.00
Graduate Diploma in Strategic Management Level 7 12 months
$15,000.00
$1,500.00
$16,500.00
Diploma in Professional Cookery Level 5 - 24 months
$15,500.00
$2,500.00
$18,000.00
$14,500.00
$1,500.00
$16,000.00
per year
BTEC Hosp L 6 - 18 months BTEC Hosp L 6 - 24 months with internship (6 month extension)
year 1 year 2
per year
year 1 year 2
per year
year 1 year 2
Please note that from time to time NZMA will offer special deals, so please check with your Agent.
2012 Intake Dates
2013 Intake Dates
Term 1
Term 1
First day Week 6 intake
Monday 13th February Monday 19th March
Term 2
Monday 11th February Monday 18th March
Term 2
First day Week 6 intake
Monday 30th April Monday 5th June
Term 3
First day Week 6 intake
Monday 29th April Tuesday 4th June
Term 3
First day Week 6 intake
Monday 23rd July Monday 27th August
Term 4
First day Week 6 intake
Monday 22nd July Monday 26th August
Term 4
First day Week 6 intake
Monday 8th October Monday 12th Novemeber
First day Week 6 intake
Monday 7th October Monday 11th Novemeber
Term Break Dates
Term Break Dates
Term Term Term Term
Term Term Term Term
1 2 3 4
Break Break Break Break
23 April - 27 April 2012 9 July - 20 July 2012 1 October - 5 October 2012 17 December 2012 8 February 2013 8
First day Week 6 intake
NZMA Programme Information 2012
1 2 3 4
Break Break Break Break
22 April - 26 April 2013 8 July - 19 July 2013 30 September - 4 October 2013 15 December 2013 7 February 2014
Programme Information • National Certificate in Hospitality (Level 3)/Certificate in Hospitality and Employment Skills (Level 3) • National Certificate in Hospitality (Level 4) • National Diploma in Hospitality Management (Level 5) • Diploma in Hospitality Management (Level 5)/BTEC Higher National Certificate in Hospitality Management • Diploma in Hospitality Management (Level 6)/BTEC Higher National Diploma in Hospitality Management/ City and Guilds Diploma in Food and Beverage Service • Diploma in Applied Hospitality Management (Level 6) • National Diploma in Business (Level 5) • Graduate Diploma in Strategic Management (Level 7)
9
NZMA Programme Information 2012
Certificate in Hospitality And Employment Skills (Level 3) 87 credits Subject Area
English Language Requirements
Food, Hospitality and Personal Services » Food and Hospitality » Food and Beverage Service
Students who do not have English as a first language will need to show that they are capable of successfully completing the course by meeting at least one of the following entry conditions:
Outcome Statement Students are prepared to gain and retain employment in the hospitality industry, with a focus on practical hospitality service skills, along with communication, inter-cultural and employment (job search and workplace) skills. Students can enter the hospitality industry in café, hotel and bar positions, on cruise lines, as a barista, in cocktail lounge, in catering or in bar management. Graduates also qualify for The National Certificate in Hospitality (Food and Beverage) (Level 3).
Entry Requirements General Entry requirements:
1. An IELTS score of at least 5.0 (General or academic), OR 2. TOEFL 475 or equivalent.
Content Study includes customer service, making speciality coffees and cocktails, liquor legislation, job interview techniques and CV preparation. The course includes specialised knowledge of hospitality skills and beverage operations as well as assessment in recognised restaurants, bars or hotels.
Be 17 years of age or older.
Qualifications Awarded
Academic Entry requirements:
1. National Certificate in Hospitality Management (Level 3). 2. NZMA Certficate in Hospitality and Employment Skills (Level 3).
Applicants less than 20 years old must have: New Zealand Domestic Students must have achieved the required level in the NZMA General Assessment. International Requirements for international students are equivalent to the New Zealand requirements.
Certificate in Hospitality and Employment Skills Level 3
Option One
Option Two
Obtain employment if you are a Working Holiday Maker*
Go on to study a National Certificate in Hospitality Level 4 at NZMA
10 NZMA Programme Information 2012
* Conditions apply. Please refer to the NZ immigration manual to see if this applies to your country.
National Certificate in Hospitality
(Specialist Food and Beverage Service) (Level 4) 82-97 credits
Subject Area
Academic Entry requirements:
Food, Hospitality and Personal Services » Food and Hospitality » Food and Beverage Service Service Sector » Hospitality
Applicants less than 20 years old must have:
Outcome Statement This qualification recognises the competence, knowledge, and skills required by an experienced specialist in a food and beverage service role in a commercial environment. This qualification comprises a compulsory core and elective strands. People will complete one or more standards in advanced food service, advanced beverage service, advanced wine service, and/or gueridon and silver service. The elective section allows employees and employers to select the most appropriate complementary skills from other strands that may be required for a particular individual. The qualification is awarded to specialists who have demonstrated advanced skills and knowledge necessary to work in a food and beverage role. Depending on the strand chosen, the holder will have demonstrated correct use of advanced service techniques, customer interaction skills, promotion and up-selling, product knowledge, safe food handling practices and compliance with health and safety legislation. This certificate leads on from the National Certificate in Hospitality (Food and Beverage Service) (Level 3) with strands in Food Service, Barista, Beverage Service, Bar Service, Wine Service, and Functions Service [Ref: 0566]. There is some commonality between the compulsory components of both certificates to assist with career pathways. This qualification can lead onto the National Diploma in Hospitality (Business Management) [Ref: 0883].
Entry Requirements General Entry requirements: Be 17 years of age or older. National Certificate in Hospitality Level 4
Option One
Option Two
Obtain employment if you are a Working Holiday Maker*
Go on to study a National Diploma in Hospitality Management Level 5 at NZMA
11 NZMA Programme Information 2012
New Zealand Domestic Students must have achieved the required level in the NZMA General Assessment or have successfully completed the Level 3 National Certificate in Hospitality. International Requirements for international students are equivalent to the New Zealand requirements. English Language Requirements Students who do not have English as a first language will need to show that they are capable of successfully completing the course by meeting at least one of the following entry conditions: 1. An IELTS score of at least 5.0 (General or academic), / TOEFL 475 or equivalent. OR 2. Achieve the required level in the English language assessment.
Content Course content includes: 1. Food Safety 2. Food and Beverage Service 3. Bar Management 4. Managing Reservations 5. Performing Calculations 6. Sale of Liquor Act 1989 7. Host Responsibilities 8. Liquers and Hot Alcoholic Beverages 9. Cocktails 10. Wine Evaluation and Viticulture 11. Knowledge of Beverage Products 12. Beer Heritage, Style and Flavours 13. Food and Beverage Matching 14. Teamwork 15. Deliveringand Assessing on-the-job Training 16. Employment Relationships and Law
* Conditions apply. Please refer to the NZ immigration manual to see if this applies to your country.
National Diploma in Hospitality Management (Level 5) 240 credits Subject Area
New Zealand
Food, Hospitality and Personal Services Food and Hospitality Service Sector, Hospitality
1.Entry from NCEA. Preference will be given to students with NCEA Level 2 or higher, OR
Outcome Statement
2. Successful completion of a relevant level 2 or higher qualification taught by a New Zealand TEO.
The holder of this qualification will have a sound knowledge of underpinning management theory as applicable to the hospitality industry and will be able to perform core, practical activities at an operational level.
International
This qualification is intended for people with no prior experience in hospitality but who wish to acquire broad knowledge and understanding of the operational divisions of this sector. The knowledge and understanding gained through attaining this qualification will provide sound preparation for entry into management-level positions within the hospitality industry, particularly in the areas of Food and Beverage Service, Accommodation, and Kitchen Production. The breadth of knowledge and practical experience acquired through this qualification will equip holders of the qualification to be valuable staff members across a range of operational divisions. People awarded this qualification will be capable of leading a small team and/or managing a small business unit within a large establishment. They will be capable of applying management theory to operational situations as they arise. Holders of this qualification will also be able to provide high levels of customer service through the direct provision of operational service.
Entry Requirements General Entry requirements: 1.Be 17 years of age or older and have studied at a secondary school for at least 4 years or have relevant work experience or qualification 2. AIl applicants must successfully complete an NZMA Entry Assessment Test. Academic Entry requirements: Applicants less than 20 years old must have:
12 NZMA Programme Information 2012
Requirements for international students are equivalent to the New Zealand requirements. English Language Requirements Students who do not have English as a first language will need to show that they are capable of successfully completing the course by demonstrating they have an IELTS score of at least 5.0 with no band score lower than 5; or equivalent for entry at certificate level 3.
Content Course content includes: 1. Food safety methods in a food business 2. Knowledge and Service of Beverages (wine, beer, spirits, cocktails etc) 3. Commercial accommodation management 4. Co-ordinate and maintain food and beverage service 5. Supervise staff under a food safety programme 6. Food and beverage management in a hospitality environment 7. Hospitality facility utilisation 8. Hospitality management control systems 10. Purchasing and stores management in a hospitality environment 11. Sale of Liquor Act 1989 and host responsibility requirements. 12. Human Resources Management 13. Compliance in the workplace 14. Workplace relations, teams and objectives Plus 5 elective subjects.
Diploma in Hospitality Management (Level 5) 1200 credits Subject Area
International
Food, Hospitality and Personal Services Âť Food and Hospitality Âť Food and Beverage Service
Requirements for international students are equivalent to the New Zealand requirements, but vary for different countries. Refer to New Zealand Management Academies for further information.
Outcome Statement This qualification recognises the broad base of technical, practical and theoretical hospitality competencies required for people entering the workforce in a variety of hospitality related roles, people aspiring to middle management and supervisory positions, and people wishing to extend their hospitality knowledge and skills. Students will build a broad understanding of hospitality management with substantial depth in some areas through an interdisciplinary curriculum, while developing the skills they need for a career in hospitality management or to transition to higher levels of study.
Entry Requirements General Entry requirements: Be 17 years of age or older. Academic Entry requirements: Applicants less than 20 years old must have: New Zealand 1. Entry from NCEA. A minimum of 42 credits at level 3 or higher. This must include a minimum of 14 credits at level 3 or higher, in each of two subjects from the approved subject list, PLUS a further 14 credits at level 3 or higher taken from no more than two additional domains or approved subjects, AND 2. Numeracy: A minimum of 14 credits at level 1 or higher in Maths on the National Qualifications Framework, AND 3. Literacy: A minimum of 8 credits at level 2 or higher in English; 4 credits must be in reading and 4 in writing, OR
English Language Requirements Students who do not have English as a first language will need to show that they are capable of successfully completing the course by meeting at least one of the following entry conditions: 1. An IELTS score of at least 5.5 (General or academic), OR 2. Achieve the required level in the NZMA English Language Assessment.
Content 1. The Contemporary Hospitality Industry 2. The Developing Manager 3. Customer Service 4. Food and Beverage Operations 5. Rooms Division Operations 6. Management Accounting for Hospitality 7. Industry Experience 8. Food Hygiene and the Environment 9. Food and Society 10. Cellar and Bar Operations
Qualifications Awarded 1. Diploma in Hospitality Management (Level 5) - NZQA Accredited. 2. BTEC Higher National Certificate in Hospitality Management - Edexcel Accredited (UK). 3. Licensed Controller Qaulification. 4. International Award in Barista skills - City & Guilds Accredited (UK). 5. Certificate of Achievement in Food Safety.
4. Successful completion of a level 4 or higher qualification taught by a New Zealand TEO.
Diploma in Hospitality Management Level 5
Option One
Option Two
Stay in NZ and obtain the Graduate Work Visa
Go on to study a Diploma in Applied Hospitality Management Level 6 at NZMA
13 NZMA Programme Information 2012
Modules The Contemporary Hospitality Industry This module introduces learners to the hospitality industry. It establishes the framework of the industry using defined criteria defined in a way that reflects their needs. Learners then review the current structure. Learners then have the opportunity to research recent developments in the industry. This is designed to be responsive to contemporary issues and will enable learners to react to issues affecting the industry during their period of study. Learners will also investigate the changing role of hospitality staff in a range of contexts. They will develop their approach and thinking processes to enable them to predict potential trends and developments in hospitality provision and management.
The Developing Manager
This module introduces the learner to the practical aspects of food and beverage production and service. Due to the nature of the job, hospitality managers need to have the basic practical skills to enable them to operate effectively within a kitchen and restaurant operation. The focus of this module is the development and application of practical activities within a food preparation and service environment. Learners will review and evaluate different food and beverage production and service systems, together with aspects of menu design, financial and staffing implications for different outlets. They will investigate the importance of financial controls, including costs and selling prices and aspects of the purchasing programme.
This module focuses on learners’ development and their future in management. The module sets the scene by exploring a range of principles and practices of management behaviour. Learners can then apply this knowledge to self-appraisal, examining their own potential as a prospective manager.
Learners will also develop their understanding of the processes involved in planning and developing recipes, the methods that can be used, and a range of factors that affect menu compilation. The learning for the whole module is drawn together through the planning, implementation and evaluation of a hospitality event.
Using the knowledge developed throughout the programme, learners then have the opportunity to demonstrate the roles and responsibilities of a manager in an appropriate context. This may be through part-time work, a work placement or simulation. Their experience will enable them to consider how the module and the qualification can contribute to their future career development.
Rooms Division Operations
Customer Service The aim of this module is to introduce learners to the principles and objectives of customer service with a focus on business and services operations, such as sports and leisure and hospitality and catering. The module will develop an understanding of the nature of a customer service culture and quality service in the business and services management environment. It will provide an appreciation of the importance of information gathered from customers and its relevance to improved delivery of services.
Food and Beverage Operations 14 NZMA Programme Information 2012
The aim is to investigate the role of the front office within the management of a hospitality operation. This module examines the operational elements that comprise the front office and how these are deployed by management to maximise both occupancy and rooms revenue. The module provides the learner with an appreciation of the role of the front office as the ‘nerve centre’ of customer activity with network communication links with other departments.
Management Accounting for Hospitality This module will allow the learner to develop a practical understanding of the accounting techniques used to control costs and profits and to support the manager in making effective short-term decisions. Learners will have the opportunity to investigate control systems, income generation and methods of measuring and analysing performance.
Industry Experience
Food and Society
This module is designed to provide learners with an opportunity to develop first-hand experience of industry with a relevant organisation. Learners focus on issues or problems relevant to them and the host organisation. The experience enables learners to demonstrate the ability to understand and analyse the relationships between different parts of the host organisation.
This module extends the scope of the hospitality industry by examining the wider issues of food and society. Learners will explore the reasons people eat and what influences the choices they make. Food and drink is influenced by a wide range of cultural and global aspects, which will also be the focus of study.
The module focuses on an action plan with aims, objectives and targets that supports the development of a management report, in agreement with their line manager and tutor. The report should be supported by evidence collected by the learner and should demonstrate an in-depth knowledge of working practices and a broad knowledge of how the host organisation operates. Learners review their progress and evaluate relevant sources of information and assistance within the host organisation. The management report is reviewed against the agreed targets of the action plan and submitted as a formal report.
Hospitality Operations Management This module is designed to introduce the learner to the management principles of hospitality operations. It builds upon the content of Module 4: Food and Beverage Operations and Module 5: Rooms Division Operations. It is intended for learners who aspire towards a career in general hospitality management. Learners will focus on a wide range of operational and economic characteristics, including customer profiles and patterns of demand. This will lead to the consideration of product development and the opportunities and constraints that affect such development. Learners will also consider a range of pricing and profitability strategies, using ICT software to model different approaches. Finally, the module develops learners’ understanding of the appraisal process in relation to hospitality operations management and how different aspects inter-relate with each other.
15 NZMA Programme Information 2012
Learners will develop their knowledge, skills and understanding of how the five senses can be used to assess the acceptability and quality of food and drink. They will examine ratings scales and the values and criteria that determine results. Finally, they will evaluate an overall food and drink experience, making reasoned judgements and recommendations about how the experience could be improved.
Cellar and Bar Operations This module is designed to give learners an overall understanding of cellar and drink management which is fundamental to the licensed retail trade. This module will give learners an introduction to these principles by involving them in practical activities. Learners will review contemporary cellar and bar management techniques, including operational aspects, staffing, quality issues, hygiene and safety. They will also explore developments in technology and the benefits they provide. Learners will also examine a range of ethical issues relating to the customer and to business operations.
Diploma in Hospitality Management (with strands in Advanced Hospitality Management, Licensed Retail, and Leisure and Tourism) (Level 6) 196 credits This is a 6 month extension for Level 5 Diploma in Hospitality Management Graduates. Subject Area Management and Commerce Âť Business and Management Âť Hospitality Management
Outcome Statement Graduates of this course will have acquired a broad base of the technical, practical and theoretical competencies required for roles in middle management and supervision in the hospitality industry or related areas such as business management or leisure and tourism management.
Entry Requirements General Entry requirements: Be 17 years of age or older. Academic Entry requirements: Applicants less than 20 years old must have: New Zealand 1. Preference will be given if applicants hold NCEA Level 2 or higher, OR
2. IELTS 6 if they are granted entry to do only the Level 6 papers on the basis of successful completion of a recognised Level 5-equivalent qualification
Content Course content includes: 1. The Contemporary Hospitality Industry 2. The Developing Manager 3. Customer Service 4. Food and Beverage Operations 5. Rooms Division Operations 6. Management Accounting for Hospitality 7. Industry Experience 8. Food Hygiene and the Environment 9. Food and Society 10. Cellar and Bar Operations 11. On-licensed Trade Management 12. People Management 13. Sales Development and Merchandising 14. Hospitality Operations Management 15. Law for Licensed Premises 16. Planning and Managing Food and Beverage Service 17. The Sport and Leisure Industry 18. Entertainment and Venue Management 19. The Travel and Tourism Environment 20. Tourism Development Planning
2. Have successfully completed a Level 4 or higher qualification taught by a New Zealand Tertiary Organisation.
Three major specialisations are currently available: Advanced Hospitality Management, Licensed Retail, and Leisure and Tourism.
International
Qualifications Awarded
International students must be at least 17 years of age, and have completed high school in their own country.
1. Diploma in Hospitality Management (Level 6) - NZQA Accredited. 2. BTEC Higher National Certificate in Hospitality Management - Edexcel Accredited (UK). 3. City & Guilds Diploma in Food and Beverage Service.
English Language Requirements Students who do not have English as a first language will need to show that they are capable of successfully completing the course by meeting at least one of the following entry conditions: 1. An IELTS score of at least 5.5 (General or academic), or an equivalent internationally recognised English language proficiency examination OR
16 NZMA Programme Information 2012
Modules On-Licensed Trade Management
Facilities Operations
This module will allow the learner simultaneously to examine this specialist sector of the hospitality industry and to apply the principles, knowledge and techniques learned in other modules to its unique situations. It provides learners with both the theoretical and practical skills required to pursue a career in the licensed trade.
This module develops the essential skills and knowledge required to deliver facilities operations in a wide variety of contexts. These include hospitality and leisure venues, public arts venues, tourist complexes, educational establishments such as colleges, universities, and halls of residence, hospitals, museums and many other operations which are becoming increasingly dependent on facilities operations, as distinct from the primary function of the organisation or venue.
Learners will explore the current structure of the licensed trade, covering different types of agreements and licensed premises. They will examine issues relating to the design, development and operation of licensed premises and aspects of marketing. They will then undertake and review a case study based on a local operation and provide feedback to the owner/manager.
People Management This module introduces learners to the techniques concerned with the management of people within service industries, such as hospitality, travel, tourism, sports, leisure and recreation. The module recognises the critical role that managing people has in the effectiveness and efficiency of an organisation. The module provides learners with the opportunity to examine the various practices, procedures and constraints that influence the management of people within a work environment.
Sales Development and Merchandising This module aims to develop the learner’s understanding of the importance of sales development and merchandising techniques in business and services operations, such as hospitality and catering, tourism, sports and leisure. The module is broad-based in its approach, covering both theory and practical application of tools and techniques, used internally and externally, to maximise sales from all aspects of the product mix.
17 NZMA Programme Information 2012
This module focuses on the operational and administrative functions of the facilities role. Learners will address the broad responsibilities and duties of a facilities manager, the legal, health and safety obligations that fall within the remit of facilities operations and the various administrative systems that support facilities operations. Learners will also evaluate and review the quality and effectiveness of the facilities operation.
Law for Licensed Premises The aim of this module is to allow learners to develop a practical understanding of the legislation relating to the management of licensed premises. Learners are not expected to have an in-depth knowledge of the legislation but they need to develop an understanding of the implications of the legislation on licensed premises from a management perspective. Learners will examine the effects of licensing legislation. They will look at types of licences, types of licensed premises, the procedures involved in applying for a licence, and conduct and security issues relating to the management of licensed premises. Learners will also investigate consumer protection, including weights and measures, employer liability and issues relating to misleading information. Learners will focus on health and safety legislation and regulations and the duties and responsibilities of the licensee, as well as the legislative responsibilities of employers in relation to their staff.
Menu Planning and Product Development This module brings together three interdependent and rapidly developing aspects of food and beverage operations. Changes in consumers’ knowledge and expectations of food and drink, much of them achieved through the contribution made by the media in publicising the innovations of popular and notable chefs, have focused the need to develop menus, products and services that will continue to meet consumers’ needs and expectations. Learners will have the opportunity to develop the application of management skills involved in the development of products and services as well as research and evaluation of current innovations. The module will provide opportunities for investigation, development and analysis of menus, products and services, as well as enabling learners to demonstrate a creative, artistic and innovative approach to this important aspect of the hospitality industry.
Planning and Managing Food Production This unit is designed to plan for the needs of quality food production management applicable in all hospitality operations. The unit will enable learners to experience the principles and concepts of food production management, which they can apply in business. Learners will develop the necessary tools to allow them to apply objective, constructive and evaluative management skills across a range of settings and situations. New technology will interface with this unit.
Planning and Managing Food and Beverage Service This module is designed to enable learners to develop skills within the dynamic environment of food and beverage service systems. This development will occur through practical application and management activities. Learners will develop the essential practical and management tools to allow them to make objective, constructive evaluative judgements across a range of situations.
18 NZMA Programme Information 2012
The Sport and Leisure Industry The aim of this module is to give learners an understanding of the sport and leisure industry and the environment in which the industry operates. This module develops the underpinning knowledge for this qualification so that learners have a broad understanding of the range, growth and expansion of the sport and leisure industry. Learners will be able to examine the expansion and influence of the sport and leisure industry over the last twenty years as well as the interrelationship between the different partners within the industry. Learners will be expected to look at the role and impact of the political environment, which influences the sport and leisure industry, as well as the role of both government and government agencies. Learners will also be able to evaluate the implementation of government policy at a local level. Learners will also explore the significance of key impacts and current issues that affect the sport and leisure industry using relevant economic, social/cultural and environmental theories. Learners will be expected to prepare management strategies to meet these impacts and issues at a local level.
Entertainment and Venue Management This module is designed to give an over-arching view of the arts and entertainment industry with a particular emphasis on venue management, operation and funding of live performance. The module explores the industry’s dynamic structure through an identification of trends in the public, private and voluntary sectors’ involvement in the world of entertainment. A range of activities and venues and the corresponding levels of public usage and support are explored. This will provide the learner with an insight into the management and operation of a range of activities and venues; the influence of contrasting financial practices and the underlying trends within the arts and entertainment industry.
The impact of large-scale venues needs to be considered in the wider context of leisure management given the vast range of possible entertainment opportunities offered by multi-purpose arena and stadium offering venues for major sporting events, popular music concerts, opera, ice shows, televised events and the attendant venue management problems relating to licensing, health, safety and security.
Tourism Development Planning
The Travel and Tourism Environment
The aim of this module is to increase learners’ awareness of the need to plan and manage tourism at all levels within an international, national, regional and local framework. Emphasis is placed on current trends in planning for tourism development in a range of destinations. The stages in the planning process are identified and learners will be encouraged to apply theoretical models to practical case studies and site visits.
This module will provide learners with an understanding of the global environment within which the travel and tourism industry operates. The module examines the historical evolution of tourism, the current structure of the tourism industry, the external influences on tourism and the impact tourism has on host communities and the environment.
The principles and philosophy of sustainable development are introduced in this module and learners will be required to show an in-depth understanding of issues such as carrying capacities, environmental impact and the guest-host relationships as they relate to current tourism initiatives e.g. access, conservation, enclave tourism.
Learners will also undertake an investigation of international and national policies and assess their influence on the tourism industry. The effects of political change on the industry’s operation will also be examined.
Diploma in Applied Hospitality Management Level 6
Option One Stay in NZ and obtain the Graduate Work Visa
19 NZMA Programme Information 2012
Option Two Pathway to a higher level programme in New Zealand
Option Three Study further in Australia, Europe, Asia, Middle East, Africa, UK or US
Diploma in Applied Hospitality Management - (with Internship) (Level 6) 252 credits This is a 6 month extension for Level 6 Diploma in Hospitality Management Graduates. Subject Area Management and Commerce Âť Business and Management Âť Hospitality Management
Outcome Statement At the end of year one, learners will demonstrate an understanding and application of a range of fundamental hospitality management skills and knowledge with substantial depth in some areas through an interdisciplinary curriculum, that includes Food and Beverage Operations, Rooms Division Operations, Cellar and Bar Operations, and Management Accounting while also developing their own people management skills. This provides the foundation necessary for more in-depth study in year two with the development of specialist knowledge and skills in Hospitality Management, Licensed Retail, Professional Cookery or Leisure and Tourism. The knowledge and skills developed will be reinforced and developed further during an internship placement completed in the final semester. Graduates will be able to demonstrate a broad base of technical, practical and theoretical hospitality competencies required for people entering the workforce in a variety of hospitality related roles, people aspiring to middle management and supervisory positions, people wishing to extend their hospitality knowledge and skills, and people wishing to transition to higher levels of study.
Entry Requirements General Entry requirements: Be 17 years of age or older. Academic Entry requirements: Applicants less than 20 years old must have: New Zealand 1. Preference iwill be given if applicants hold NCEA Level 2 or higher,
20 NZMA Programme Information 2012
OR 2. Have successfully completed a Level 4 or higher qualification taught by a New Zealand Tertiary Organisation. International International students must be at least 17 years of age, and have completed high school in their own country. English Language Requirements Students who do not have English as a first language will need to show that they are capable of successfully completing the course by meeting at least one of the following entry conditions: 1. An IELTS score of at least 5.5 (General or academic), or an equivalent internationally recognised English language proficiency examination OR 2. IELTS 6 if they are granted entry to do only the Level 6 papers on the basis of successful completion of a recognised Level 5-equivalent qualification.
Students must successfully complete the Level 6 Diploma in Hospitality Management (with strands in Advanced Hospitality Management, Licensed Retail and Leisure and Tourism) with attendance of at least 90% to gain entry into the final semester of the Level 6 Diploma in Applied Hospitality Management Programme.
Content This programme is an extension of the Diploma in Hospitality Management (Level 6). The final semester of this two year programme provides an opportunity for students to enrol in NZMA’s honours programme where they will complete a comprehensive research project based on a full time 600 hour internship. Course content includes: 1. The Contemporary Hospitality Industry 2. The Developing Manager 3. Customer Service 4. Food and Beverage Operations 5. Rooms Division Operations 6. Management Accounting for Hospitality 7. Industry Experience
8. Food Hygiene and the Environment 9. Food and Society 10. Cellar and Bar Operations 11. On-licensed Trade Management 12. People Management 13. Sales Development and Merchandising 14. Hospitality Operations Management 15. Law for Licensed Premises 16. Planning and Managing Food and Beverage Service 17. The Sport and Leisure Industry 18. Entertainment and Venue Management 19. The Travel and Tourism Environment 20. Tourism Development Planning 21. Internship.
Qualifications Awarded 1. Diploma in Applied Hospitality Management (Level 6) NZQA Accredited.
Module Internship This module is designed as a culminating learning experience that requires students to complete a research project, while providing them with an opportunity to develop first-hand experience of industry with a relevant organisation. Students focus on issues or problems relevant to them and the host organisation. The experience enables students to demonstrate the ability to understand and analyse the relationships between different parts of the host organisation.
21 NZMA Programme Information 2012
National Diploma in Business (Level 5) 120 credits Subject Area
Academic Entry requirements:
Management and Commerce Âť Business and Management Âť Business Management. Business
Applicants less than 20 years old must have:
Outcome Statement The National Diploma in Business (Level 5) with optional strands in Accounting, Finance, Finance - Maori, Health and Safety Management, Human Resource Management, Maori Business and Management, Marketing, People Development and Coordination, Project Management, Quality Management, and Systems and Resources Management [Ref: 1498] recognises a range of businessrelated competence.
This qualification is primarily intended for people who hold, or aspire to hold, positions involving the management and leadership of a team or business unit with a single focus. These positions involve an operational role with one set of interlinked objectives. This qualification is intended both for people seeking recognition of current competence for existing knowledge and skills they use in their work, and for people acquiring skills and knowledge in a range of education settings. The qualification therefore offers the flexibility needed in responding to the broad spectrum of contexts relevant to candidates. This qualification recognises a broad base of technical competence and includes opportunities for increasing specialisation. Elective A provides a range of standards from which the candidate can select according to their circumstances, and which provides a sound basis for increasing specialisation. Elective B provides the opportunity for the candidate to specialise in one or more relevant areas. Depending on the credits awarded, Electives A and B may lead to the award of optional strands (see below) to reflect this specialisation. Elective C provides a wider choice to allow candidates to recognise skills and knowledge from outside field Business and relevant to their own context. People who have achieved this qualification have demonstrated the skills, knowledge, and competence to undertake a range of business activities, and to carry out specific roles within business.
Entry Requirements General Entry requirements: Be 18 years of age or older. 22 NZMA Programme Information 2012
New Zealand 1. Entry from NCEA. A minimum of 42 credits at level 3 or higher. This must include a minimum of 14 credits at level 3 or higher, in each of two subjects from the approved list, PLUS a further 14 credits at level 3 or higher taken from no more than two additional domains or approved subjects AND 2. Numeracy: A minimum of 14 credits at level 1 or higher in Maths on the National Qualifications Framework, AND 3. Literacy: A minimum of 8 credits at level 2 or higher in English; 4 credits must be in reading and 4 in writing, OR 4. Successful completion of a level 4 or higher qualification taught by a New Zealand TEO. International Requirements for international students are equivalent to the New Zealand requirements, but vary for different countries. Refer to New Zealand Management Academies for further information. English Language Requirements Students who do not have English as a first language will need to show that they are capable of successfully completing the course by meeting at least one of the following entry conditions: 1. An IELTS score of at least 5.5 (General or academic), OR 2. Achieve the required level in the NZMA English Language Assessment.
Content Course content includes: 1. Financial Reports 2. General Ledger Transactions 3. Business Administration 4. Leadership 5. Interpersonal Communication 6. Developing and Coordinating People 7. Marketing 8. Business Planning 9. Human Resources 10. Small Business Management 11. Workplace Relationships 12 Supervising Workplace 13. Staff Recruitment 14. Project Management 15. Compliance
Graduate Diploma in Strategic Management (Level 7) 120 credits This 1-year Graduate Diploma can only be studied if you already have a Bachelors Degree qualification, or have work experience that shows you are likely to meet the demands of the qualification. Outcome Statement This programme is for people who want to improve their skills and knowledge and develop the ability to think and manage strategically. When you finish the qualification, you will be able to take a long-term systemic view of organisations, analyse the strategic environment in which they operate, assess and select suitable strategic options and implement strategic change. The courses you need to complete this qualification are listed below: Business Ethics Level 6 (20 credits) Understanding Business Environments Lvl 6 (20 credits) Managing Change Level 7 (20 credits) Strategic Management Level 7 (20 credits) Quality Management Level 7 (20 credits) Project Management Level 7 (20 credits)
Entry Requirements To be admitted to the Graduate Diploma in Strategic Management you will need to have a Bachelors Degree qualification, or have work experience that shows you are likely to meet the demands of the qualification. General Entry requirements: Be 18 years of age or older and In addition to the requirements above, international students must have: Be able to read and write well in English so you can write your assignments and understand written English course materials.
23 NZMA Programme Information 2012
If English is not your first language, you must supply evidence of one of the following with your enrolment application: • A minimum score of 550 in TOEFL • A minimum grade of 6 in IELTS (academic) with no subscore less than 5.5 • Passes in other recognised English proficiency tests subject to the Academic Registrar’s discretion • Evidence of successful study at another New Zealand tertiary institution
Qualifications Awarded Open Polytechnic Graduate Diploma in Strategic Management Level 7
Short Courses International Award in Barista Skills
Beverage Service Level 3
Short Course (1 week)
Short Course (3 weeks)
From small seaside towns to large cities, the cafĂŠ culture is vibrant in New Zealand and there is rarely a place to eat without the smell of roasted coffee and the sound of an espresso machine. This intensive course will equip you with the practical skills you need to be able to confidently produce a cafĂŠ style cup of coffee, tea or fruit smoothie allowing you to gain part-time employment while you study or travel.
This course provides participants over the age of 18 the basic knowledge and skills required to work in a licensed commercial environment. This includes the ability to demonstrate knowledge of alcoholic and non alcoholic beverages, prepare for beverage service, serve alcoholic beverages and complete end of shift procedures. The Eventstar qualification is included.
Licence Controller Qualification LCQ (Level 4) Short Course (2 weeks) The aim of the Food Safety course is to provide the basic knowledge and skills that are needed to work safely with food in a commercial environment. The programme includes the Eventstar qualification.
Restaurant Service Level 3 Short Course (6 weeks) This programmes aims to teach the basic knowledge and skills required to work in a commercial restaurant, front of house. Course content includes meet, greet, and seat customers, order taking, table service, beverage service as well as maintaining table and dining service areas.
Food Safety Level 2 Short Course (2 weeks) The aim of the Food Safety course is to provide the basic knowledge and skills that are needed to work safely with food in a commercial environment. The programme includes the Eventstar qualification.
Licence Controller Qualification LCQ (Level 4) Short Course (2 weeks) The aim of the Food Safety course is to provide the basic knowledge and skills that are needed to work safely with food in a commercial environment. The programme includes the Eventstar qualification.
Customer Service Level 2 Short Course (4 weeks) The aim of the Customer Service course is to provide the core customer service skills required in a variety of roles within the hospitality industry. The Eventstar qualification is included.
24 NZMA Programme Information 2012
Fees and Course Dates Available from NZMA upon request.
25 NZMA Programme Information 2012
26 NZMA Programme Information 2012
Did You Know... 1. That NZMA’s Edexcel Diploma, Level 5 & 6 has pathways to Universities in NZ, Australia, the USA, the UK and Switzerland
28. Italy and 29. Spain
2. NZMA Hospitality students can do the Level 6 Diploma in Applied Hospitality Management (honours) programme and do a 600 hour paid internship
6. In addition to various NZ accreditations, NZMA is also accredited by the Institute of Hospitality, City and Guilds, and Edexcel
3. NZMA is 100% New Zealand owned
7. NZMA’s BTEC Diploma in Hospitality Management provide graduates with dual qualifications from both NZ and the UK
4. NZMA is a New Zealand Government-funded Tertiary Education Provider, providing Hospitality and Business training to approximately 1600 New Zealand Students each year, as well as to several hundred International students from all around the world 5. In the past two years, NZMA has had international students from
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18.
South Africa China Japan India Korea Vietnam Thailand Mexico Russia Turkey Saudi Arabia Fiji France Germany Nepal Taiwan Sri Lanka Colombia
19. 20. 21. 22. 23. 24. 25. 26. 27.
Algeria Cambodia Egypt Hong Kong Indonesia Iran Lebanon Phillipines Brazil
27 NZMA Programme Information 2012
8. NZMA students receive training for the City & Guilds Diploma in food and Beverage service, which is embedded in to the Level 6 hospitality Diploma, at no extra cost. There is a NZ $300 cost should you wish to sit the examination to gain this qaulification 9. NZMA Students receive the International Award in Barista Skills absolutely free in the Level 3, 4 certificates and Level 5 hospitality diploma 10. NZMA students are guaranteed a graduate work search visa upon successful completion of our business and hospitality diplomas 11. NZMA students all receive a satchel welcome pack on Day 10 of their course 12. NZMA students will develop an individual learning plan with their tutor during the first week 13. NZMA students can apply for their student visas and graduate work search visas through our “e-visa facility” at NZMA 14. NZMA has a four year review cycle from NZQA 15. NZMA gives you an all inclusive cost, no add-ons, no hidden charges 16. At NZMA we have small class sizes
17. NZMA has a great reputation for “caring” for students; you’re not just a number! 18. At NZMA we have a dedicated careers advisory service called Redfish which is free for both English and NZMA diploma students 19. Redfish offers Free CV writing assistance, interview skills and other employment support 20. Redfish supports you with job search for both part time work whilst studying, and full time work during holidays and upon graduation 21. Redfish, holds regular career days organised throughout all NZMA academies allowing students’ access & exposure to numerous employers at one time 22. NZMA offers our students extra qualifications at no extra cost – Food Safety, LCQ (Bar Managers Qualification), and Barista Certificates 23. At NZMA it is not just study, we also organise field trips, industry visits and sports days every year 24. NZMA Student Awards at Graduation – awarded in both Hospitality and Business 25. At NZMA Free Uniforms are provided 26. At NZMA students can use our Cyber Suite with free Internet access available all day 5 days per week 27. NZMA also provides a fully equipped library with books, magazines, DVD’s and games free for you to use 28. NZMA has regular guest speakers from relevant Industries on study related topics 29. NZMA has an on-site café and training bars for realistic workplace training and industry functions that provide students with a chance for you to network with employers
28 NZMA Programme Information 2012
30. NZMA has a Student Recreation area on Level 6 31. NZMA offers Pastoral Care and Student Support in most of the main languages spoken by our students 32. NZMA cares about what their students have to say
a. Student Council Meetings held twice per term b. Anonymous on- line evaluations held every term c. Five weekly Progress Report interviews with Tutors
33. Students are invited to chat daily on NZMA’s Facebook page 34. Filtered water coolers on all floors 35. Wi-Fi available for students at the academy
Frequently Asked Questions Student Services 1. Can students get student discounts? Students who study 10 weeks or more can get a discounted bus pass. 2. What time is the Student Services Centre open? Students can talk to a Student Support Advisor Monday to Friday, between 8am and 5pm. 3. Is there an after hours student support service?
your homestay family. Breakfast and dinner during the week and all meals during the weekend are included in the homestay package. Airport collection is also included, and the homestay family will help the student get to school the first day. 4. My student does not want to stay with a homestay, what other options are available? There are many alternative accommodation options that are available and NZMA support staff are happy to help students make a booking with our selected partners.
Yes. NZMA has an emergency contact. 4. Does NZMA have staff members who speak other languages? Yes. We have staff members who speak Japanese, Chinese, Korean, Spanish, Polish, German, Hindi, Afrikaans, Samoan and Filipino.
Accommodation
Hostel/Backpacker – This is a fantastic option for those students aged 18 years or over who would like to live independently in central Auckland. This style of accommodation often has shared kitchen and bathroom facilities, with the option of private or shared bedrooms. Hostel accommodation prices do vay according to the time of year you intend to arrive in NZ. If you are 18 years or over we can also help you find hostel accommodation at a trusted Auckland backpacker hostel, which has been assessed by NZMA staff.
1. What is the homestay family selection process? NZMA works with an external homestay company. This company selects the best matched family for the student, based on the information supplied on the homestay application form. All families go through a strict selection process and police clearance checks.
Hotel – This is another great option for those students aged 18 years or over. This can be a more expensive option; however we have arranged a special deal with a local hotel for our students. Room facilities include a private bathroom and a kitchenette with a microwave, fridge, and a two-hob stove.
2. What are the accommodation options? We understand that choosing where to live is one of the most important decisions for students and their parents. NZMA students have access to a range of affordable short term or long term accommodation options including homestay, backpacker and hotel type accommodation.
Shared Living/Apartment – This is an independent form of living in a shared house or apartment. Students often live in shared arrangements after they are settled in NZ.
Employment 1. What employment service is available for students?
3. Is homestay a good option for students? Homestay is perfect for students who want more support when they arrive in NZ, who want to experience daily kiwi culture and practise English with local kiwis. Our staff can arrange homestay accommodation for your students. All homestay students are provided with their own single room with a bed, lamp, drawers, linen and a heater. Also included are electricity, local phone calls and access to a washing machine. Bathroom and kitchen facilities are shared with
29 NZMA Programme Information 2012
Redfish is a specialised employment service that focuses on helping NZMA students and graduates find their ideal start to a career – free of charge. Redfish offer everything from guidance in CV writing and interview skills, to promoting students for exciting employment opportunities. Redfish ensures that students are not only competent but also ‘work ready’. This service is free of charge to all NZMA’s School of Business and Hospitality Management Diploma level students and Fern English students studying full time for 12 weeks or more (visa conditions apply).
2. What type of employment can students and graduates get, and in what type of companies? Through our specialised employment service (Redfish Employment Specialists) students are able to work with recruitment consultants to identify exactly what type of employment they want and in what type of industry or company. Redfish works with leading hospitality groups including the Hilton, Millennium Hotels and Resorts, The Pullman, SkyCity, Heritage Hotels, The Westin, The Quadrant, Crowne Plaza as well as leading companies including Telecom, Air New Zealand, ANZ Bank and Coca Cola Amatil. The Redfish team will help each student to be as prepared as they can be for job interviews as well as helping them find the job that best suits them. 3. Can students work while they are studying? Yes. Providing the student holds an appropriate visa they can work up to 20 hours per week while studying, and full time in the school holidays. 4. Does Redfish support students to find paid or unpaid work? This is dependant on what type of job the student wants. The majority of jobs are paid, however some students do choose to do unpaid work to gain valuable work experience. 5. How much can students expect to earn while studying? The minimum wage in NZ is $13.00 per hour. This means no one should earn less than this amount. Students can earn more, though this is dependant on the type of employment and what previous work experience they have.
8. Does NZMA guarantee employment for students? No. However by working with our specialised recruitment business, Redfish Employment Specialists, we are confident that each student will have the best possible chance to find a job. Students can expect to find employment within the first 6-8 weeks of their study.
Immigration, Visas and Fees Note: Immigration regulations do change regularly. We strongly recommend you visit the New Zealand Immigration Service website www.immigration.govt.nz for the most upto-date information. Please see the ‘Visas and Immigration’ for a summery of visa and immigration requirements.
Living in Auckland 1. What can students do in and around Auckland in their leisure time? Auckland boasts sophisticated shops, cafes, restaurants, bars and clubs. There are also world-class museums and art galleries, parks and swimming pools. Students will find plenty of opportunities for participating in outdoor recreation and adventure sports. We have it all at our front door in Auckland. The unpolluted, beautiful beaches, rivers and forests of the surrounding countryside and the far north are easily accessible from Auckland. The geothermal wonders of Rotorua are three hours’ drive away and the lake, hot pools and ski fields around Taupo are only four hours’ drive from Auckland. Visit www.aucklandnz.com to find out the latest events and things to do in Auckland.
6. How much can students expect to earn after they graduate?
2. Can students book travel and tours through NZMA?
Again, this is dependant on what type of employment they have and on their previous work experience. Students who work while they study can expect to earn more when they graduate. This is because they will have gained valuable NZ work experience, which is attractive to employers.
Yes. Students can book travel and tours directly through our Fern website www.fernenglish.ac.nz (under Travel and Tours). Alternatively our Student Support Advisors are happy to help students make bookings with our travel and tour partner companies.
7. How many graduates get jobs? Approximately 80% of NZMA’s international graduates get jobs in Auckland and around New Zealand.
30 NZMA Programme Information 2012
3. What are the difference between fees and visas in NZ and Australia? The fees in NZ and Australia are similar, however when the cost of living and overall study expenses are included then NZ is cheaper.
In Australia, students have to study for a minimum of two years in a specialised qualification that gives entry to Permanent Residency in order to get a ‘bridging work visa’ after graduation.
The NZ student visa is similar to Australia, however NZ is much more open to international graduates who want to live and work here. NZ offers a 12 month graduate job search visa to graduated diploma students who study for a minimum of two years. Graduates do not need to qualify for residency, or need to have a job offer to get the graduate job search visa.
International English Language Examinations Comparison Table IELTS
Cambridge UCLES
TOEFL (paper based)
TOEFL (computer based)
TOEFL (ibt)
TOEIC
83-87 670
293
119
CAE 600
7.0
990 890
250
100
810
577
233
90-91
730
550
213
79-80
660
527
197
70
590
5.0
500
173
61
520
4.5
477
153
53
450
450
133
45-46
380
6.5 6.0 5.5
4.0
FCE
PET
3.5
2.5
79-83 Level 4 1 Level 3 Pre-1
2 Level 2 Pre-2
310
3.0
N/A
N/A
220
Level 1
3
KET
2.0 1.5 1.0
31 NZMA Programme Information 2012
Pearson Test
87-90
CPE
8.0 7.5
STEP Eiken
Level 5
9.0 8.5
BULATS
4 Level 0
72-78 63-72 59-64 50-58 42-50 35-42 29-35
NZMA Academic Board Dr Alastair MacCormick – Chairman – NZMA Academic Board
Tim Cullinane – NZMA Chairman and Joint Chief Executive
Dr MacCormick is a professional director with experience across a range of public and private companies, including new venture companies with a technology focus. His current and previous corporate and consulting assignments span the business, government, not-for-profit and university sectors in Asia, Australia, New Zealand, the UK and the USA.
Tim Cullinane has a proven track record across many sectors of New Zealand business. More recently this has included the role of Chief Executive of Government-owned Forestry Corporation which included managing the company from corporatisation to privatisation. Over six years, the value trebled from $800m to $2.4b. Subsequently, Mr Cullinane was Chief Executive of CLEAR Communications. This included a total refocusing of the business from a residentialoriented discount toll operator, to a leading provider of internet-based solutions to the business market
At the University of Auckland, Dr MacCormick was Dean of the Business School for 14 years, subsequently serving terms as Deputy Vice-Chancellor and Acting Vice-Chancellor. He is a former member of the Board of Trustees of Auckland Grammar School and was Chairman for 1993-98. He was foundation Chairman of the New Zealand Education and Scholarship Trust. Recently Dr MacCormick was appointed to the Innovation Board of New Zealand’s new Ministry of Science and Innovation. He is also Chairman of the AUT University Business Innovation Centre Advisory Board. He has been extensively involved in the Asia-Pacific Economic Cooperation through both PECC and APEC.
Dr Kathryn Garden – NZMA Academic Board Member Dr Garden was the Pro-Vice Chancellor and Dean of Design and Creative Technologies at AUT University from February 2006 – mid 2009. She has held numerous directorships and other senior positions across a range of private and public companies including Director of Strategic Development for the for the Manukau City Council and Executive Director for the NZ Business Council for Sustainable Development. Dr Garden is also been an Advisory Board Member for the School of Government at Victoria University.
32 NZMA Programme Information 2012
Rosanne Graham – NZMA Joint Chief Executive Rosanne Graham is a senior executive with experience in the telecommunications, aviation, central government, public relations and not-for-profit sectors. Over the past 10 years she has consulted on general management, strategic planning and issues management to a wide range of organisations. She has also been an advisory board member of a number of organisations and a Board member of Special Olympics NZ. Her last in-house role was as Corporate Development Director of Clear Communications, responsible for strategic planning, commercial competition law issues, carrier interconnection, corporate communications, brand marketing, and government and industry relations.