2 minute read

Proposed Solutions

Interventions specific to Angelus Hut

These interventions have been aligned to the participant journey and arranged according to when the participant most commonly interacts with this. These interventions already exist.

PLAN

DOC website

This provides a good amount of information on the tracks to the hut with a clear description of the options, times involved and risks which are present. Recent improvements include information for those intending to go between May and October where additional winter risks exist.

Robert Ridge video

Produced by MSC and available on the DOC website and YouTube. With a strong search engine SEO rating, this is the top result when searching for Angelus Hut or Robert Ridge on YouTube.

DOC booking system

As well as providing pre-trip information through the booking confirmation, this also makes it possible for DOC to communicate with visitors when weather warnings are issued.

DOC Visitor Centres such as

Nelson and Wellington provide faceto-face opportunities for trampers to discuss the area during the trip planning stage.

PREPARE EXPERIENCE

Weather forecasts and weather

model data for the National Park, and specifically Angelus Hut, provided by MetService and NIWA.

CamperMate track information

Developed through a partnership between MSC and CamperMate, this specifically targets users of the app, who historically are mostly international visitors who use the app to find walks of interest (among many other things). This provides information on the track and also includes the Robert Ridge video.

DOC Nelson Lakes Visitor Centre

Trampers will frequently head into the visitor centre in St Arnaud to chat with DOC staff about current conditions and the forecast weather. CamperMate ontrack notifications

As well as the information on the track, MSC and CamperMate have recently added a feature which provides offline notifications to users of the app when they reach certain locations along the track. These notifications are sent at the carpark, Mt Robert, Julius Summit and along Speargrass Creek Route. They prompt users to reflect on how they are doing along the way, and to consider whether they still have enough daylight to get to the hut, or to consider turning back if the weather isn’t great.

Signage at Mt Robert carpark, Relax Shelter and Speargrass Hut

Comprehensive information is provided on a large panel at the Mt Robert carpark. Temporary information has been posted in Relax Shelter and Speargrass Hut with the intention being for permanent signage to be installed in future.

DOC brochure on tracks to Angelus Hut

MSC’s Plan My Walk app

Proposed Solutions

Given that there are many interventions already in place which interact at various stages along the participant journey, the Advisory Group’s Proposed Solutions identify opportunities to build upon existing interventions. In some cases, the suggested solution already exists elsewhere in New Zealand. Other solutions are new but build on existing resources and have the potential to be rolled out nationwide.

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