PRINT Blue Star 33 Jackson Street, Petone, Wellington
DESIGN
SCG Senior Designer – Julian Pettitt
SCG Senior Account Director – LauraGrace McFarland scg.net.nz
SUBSCRIPTIONS
NZ Plumber is published six times a year by Master Plumbers, Gasfitters & Drainlayers NZ. Members and Certifying tradespeople receive all six editions. If you wish to opt out, please email communications@masterplumbers.org.nz
To order an annual subscription, go to www.masterplumbers.org.nz
MAILING LIST
For enquiries, or to update your details: communications@masterplumbers.org.nz
Non-Master Plumbers’ members with address detail changes should notify the PGD Board direct, giving their registration number: registration@pgdb.co.nz
TO ADVERTISE advertising@masterplumbers.org.nz
NZ Plumber is the official magazine of Master Plumbers, Gasfitters & Drainlayers NZ Inc. Contact details for the Master Plumbers board, staff, branches and associations are available at www.masterplumbers.org.nz
Here's to some well-deserved R&R with family and friends after a challenging year.
No doubt about it – 2024 has been a tough one. The construction industry is notorious for its boom and bust cycles, but for some newer businesses, this will be the first time experiencing an economic downturn and the challenges that come with it.
There are signs of growing optimism within the building and construction sector, with green shoots of recovery forecast later in 2025, and the need for more housing remains high.
In the year ended October 2024, the number of new homes consented was 33,467, down 16 per cent from the year ended October 2023.
This slowing supply is only exacerbating demand. According to the New Zealand Infrastructure Commission, we now build one-quarter to one-third fewer homes than our grandparents did – and it’s gone from being reasonably affordable to prohibitively expensive.
This is why the Government has begun a shake up of the building consent system, which it says is a major cause of lost productivity.
In our feature article on page 16, we look at what actions are being taken to cut the red tape and make it quicker to build.
For our industry, the most welcome of these is a commitment to allow plumbers and drainlayers to self-certify. Exactly how the scheme will look is yet to be fleshed out, but this is a massive win for Master Plumbers, which has lobbied long and hard for this outcome.
Turn to page 21 to read what Master Plumbers CEO Greg Wallace has to say about this positive development.
During downturns, it’s not just cash flow that can suffer when work goes quiet. The accompanying stress can impact on family life, friendships and our own sense of wellbeing. You’ll probably have noticed the huge focus now being placed on workplace wellbeing as part of an employer’s responsibility.
One of the key pillars to wellbeing is connection – te taha whānau.
The upcoming festive break gives us all some time to put family and friendships at the top of the priority list. It’s a much-needed chance for some rest and relaxation at the end of a hard year.
The NZ Plumber team will be doing the same. We’ll be back in 2025 with your February-March edition. In the meantime, huge thanks to everyone who helps make each edition happen, from our writers and photographers to our contributors and advertisers – and of course to you, our readers, for supporting the magazine.
Apprentice Representative Group member experiences
was the logical choice”
Karl Quayle entered plumbing as an adult apprentice
10 minutes with... Junior Black Fin Braith Swanberg
Some Christmas crackers for your enjoyment
Commercial and industrial projects make up the bulk of the workload for brothers Matt and Tom Osment at Complete Combustion in Hamilton. Whilst the economic downturn has had an impact, there are signs of recovery, they say – and there are always fresh opportunities in the Waikato, with the region’s quarries, goldmines and heavy industry. Turn to page 32 to read more about this award-winning company.
CEO’S REPORT
When Master Plumbers first started advocating for self-certification in the plumbing and drainlaying sectors over four years ago, we didn’t think it would take this long to achieve.
However, October’s announcement by the Prime Minister and Building and Construction Minister Chris Penk marks a significant milestone in recognising the training, qualifications and high standards of our licensed tradespeople.
One Master Plumbers member texted me to say his Certifying qualification, which he’s held for over 40 years, will finally be recognised and he’s excited about the day when he can self-certify his own work.
We know the devil is in the details. The consultation process ahead will help define how the accreditation process will work for both businesses and individuals. Master Plumbers has provided the Minister and MBIE with our quality assurance and annual declaration processes, and have received positive feedback.
We believe the Plumbers, Gasfitters and Drainlayers Board should oversee this process, as it would be the most costeffective and practical solution – avoiding the need to set up a new regulator.
Self-certification won’t just recognise the skills and expertise of licensed tradespeople; it will also lead to significant productivity gains across the sector. At the announcement, the Prime Minister noted that building a new house in Australia can be 50 per cent cheaper, largely down to less red tape and lower compliance costs. The hope is that similar reforms in our sector
will reduce the delays and costs, improving overall industry efficiency.
A Waikato member recently told me that inspection wait times are now up to three weeks and any pre-Christmas bookings had to be booked in by early November if inspections were to be completed before the break. Self-certification will help reduce these backlogs and keep projects moving forward faster.
“Self-certification won’t just recognise the skills and expertise of licensed tradespeople; it will also lead to significant productivity gains across the sector.”
Other building consent reforms are in progress, with BCAs now required to report timeframes for building consent and code compliance certificate applications on a quarterly basis to encourage greater transparency and efficiency. These reforms, alongside ‘granny flat’ changes and plans for self-certification and remote inspections, show this government is committed to driving productivity in the construction industry.
Some have raised fears that selfcertification could lead to another leaky building crisis. I want to make it clear that this was never a plumbing or drainlaying issue. The failures that led
to leaky buildings were largely due to systemic problems with products, design and installation. The fact remains that these properties were signed off by council inspectors, yet the issues weren’t identified.
Master Plumbers has advocated strongly for self-certification and BCA reforms based on the simple premise that certified tradespeople should be responsible for the work they install. We are excited about this opportunity for all our members and the wider sector, as even 24 hours’ delay in construction negatively impacts productivity.
As we near the end of 2024, we can reflect on what has been a challenging year. The construction industry is navigating the end of an eight-year construction boom and, while this slowdown has been challenging, there are signs that 2025 will bring improvements. With interest rates moving in the right direction and government spending about to recommence, there is hope that the market will begin to recover.
We will still face workforce challenges, however. The shortage of skilled tradespeople cannot be ignored. We must continue to train apprentices if we are to ensure the future pipeline of plumbers, gasfitters and drainlayers.
In the meantime, as we head into the festive season, I want to take a moment to thank all our members, business partners and industry friends for your continued support. Wishing everyone a very Merry Christmas and a well-deserved break, so we can all return refreshed and ready to thrive in 2025.
Greg Wallace, CEO Master Plumbers, Gasfitters & Drainlayers NZ
To our 10 outstanding national finalists who showcased their skills and talent in the 2024 Young Plumber of the Year National Final, we are proud of the excellence you bring to the industry, setting a high standard for future plumbers.
NATIONAL WINNER
BLAKE PATRICK — Northern
Limitless Plumbing & Gas
SECOND PLACE
TRISTAN HARRIS — Canterbury/West Coast Revolution Plumbing & Gas
THIRD PLACE
LIAM DEWAR — Lower North Island Quantum Waste Water Systems Ltd
FOURTH PLACE
NICK SILLARS —Wellington/Marlborough Sillars Plumbing
A smarter hot water solution for the homes of tomorrow.
The HydraHeat™ Hot Water Heat Pump from Rinnai. Now available in 340L and 275L capacities. Your experts in total home living. *
HydraHeat™ head unit designed and built in New Zealand for Kiwi conditions
Up to 75% reduction in water heating costs*
NZ MEPS compliant
Fast top-down heating
Easy to install and service
5 operation modes
GOVERNMENT TO PROGRESS NEW SELFCERTIFICATION SCHEME
Plumbers and drainlayers will finally be able to self-certify their work under a new self-certification scheme for qualified building professionals.
In late October, the Government announced it will progress work on developing an opt-in selfcertification scheme for low-risk residential work by accredited building companies and qualified building professionals, including plumbers and drainlayers.
The new scheme will remove or reduce the thirdparty review role of building consent authorities (BCAs), shifting accountability to those doing the work. Scheme participants will be required to
demonstrate a specified level of competency and experience. MBIE is now going ahead with policy work and sector engagement to investigate options for design of the scheme, including how it will be overseen and monitored. Public consultation will be held before any changes are made.
Read more about self-certification and other changes to the building consent system on page 16.
The new opt-in self-certification scheme will apply to low-risk residential work.
WINNERS WERE CERTAINLY GRINNERS WITH PLUMBING WORLD AND RINNAI!
Eight lucky guests had the experience of a lifetime on a trip to the America’s Cup in Barcelona in October, hosted by Plumbing World and Rinnai. With four trips for two people, each winner spent seven unforgettable nights in this vibrant city, enjoying exclusive and luxurious activities.
Highlights included dining at a 3-Michelin Star restaurant and exploring the famous La Boqueria food market with a top chef, sampling an incredible variety of local delicacies. The winners also boarded
a private vessel for a front-row seat to the yacht races, taking in the action from the water. In the evenings, they were immersed in Spanish culture, enjoying a traditional flamenco show. Their adventure didn’t stop there! The guests were in the heart of the excitement at the America’s Cup Race Village in Port Vell, soaking up the atmosphere and witnessing Team NZ's victorious performance as they worked toward bringing home the Cup. A true bucket-list trip, filled with memories to last a lifetime.
NEW MODULE TO HELP PREPARE FOR CERTIFYING EXAMS
A new step-by-step interactive module is helping plumbers, gasfitters and drainlayers prepare for the Certifying exams.
Developed by the Plumbers, Gasfitters and Drainlayers Board (PGDB), the free module is available on desktop and mobile and shows:
How to book and pay for your exam
What to expect when you arrive for your exam
What to bring with you
What happens before the exam starts
What the exam looks like and the format of questions Finishing the exam and results.
Check out the module at https://pgdb.how.io/en/get_ready_for_your_certifying_exam
RESIDENTIAL DEVELOPMENT UNDERWRITE INITIATIVE TO AID DOWNTURN RECOVERY
Residential developments of at least 30 houses can apply for the Government’s new Residential Development Underwrite (RDU) programme, which opened for registrations in early October.
Due to the housing market downturn and high interest rates, some developers have not been able to secure sufficient pre-sales on houses in a development before accessing bank finance. An underwrite gives presales assurance to banks and funders, allowing them to lend the developer finance for construction.
“The lead time for building houses is typically 18 months or more, so it takes at least that long for the residential development sector to gear back up as market conditions improve,” said Housing Minister Chris Bishop on announcing the programme.
2024 CERTIFYING
AWARD WINNERS
“The new RDU will help support residential construction activity in the near-term by enabling credible developers to access finance that they otherwise wouldn’t have gotten. This also has the benefit of ensuring there are houses ready to go for buyers who enter the market as interest rates drop.”
The Ministry of Housing and Urban Development is responsible for the selection process. Funding will be redirected from the unused funding from the Kiwibuild and BuildReady Development Pathway programmes, which are now closed to new applications.
EXCELLENCE
Those achieving the highest marks in the Certifying registration exams are acknowledged each year by the Plumbers, Gasfitters and Drainlayers Board (PGDB). The 2024 Certifying Excellence Awards were presented in September, with the
PGDB congratulating this year’s winners for their hard work and impressive results:
Christopher Dawson, Plumbing
Bernardus Bruwer, Gasfitting
Andre Moore and Benjamin Speirs, Drainlaying joint winners
STANDARDS SPOTLIGHT
Keeping you informed of updates to Standards.
Draft publications
DR AS/NZS 1596: 2024 – The storage and handling of LP Gas
Key proposed changes to this document are:
a. Appendices regarding alternate gases and mixtures, typical vaporisation rates for cylinders and tanks, the operational characteristics of LP Gas and static electrical discharge have been added.
b. Common requirements from cylinder and tank sections have been consolidated in Section 3.
c. Decant filling requirements have been strengthened.
d. The protection requirements against ignition caused by static electrical discharge have been updated.
Public comment via Connect, the Standards Australia public commenting portal, closes 18 December.
DR AS/NZS 2845.2:2024 – Water supply
– Backflow prevention devices, Part 2: Registered air gaps and registered break tanks
This draft document has been revised to meet requirements in AS/NZS 3500.1, Plumbing and Drainage, Part 1: Water services. Air gaps and break tanks should be recorded on a register of backflow protection devices by the local authority.
The document’s objective is to specify design and marking requirements for registered break tanks and air gaps used as backflow prevention devices for the protection of water distribution systems. It is designed to provide protection of water distribution systems from contamination. It should be read in conjunction with AS/NZS 2845.1, Water supply – Backflow prevention devices, Part 1: Materials, design and performance requirements and AS/NZS 3500.1, Plumbing and drainage, Part 1: Water services.
Public comment via www.standards.govt.nz closes 14 January 2025.
Mark Bartels.
Top marks to Bernardus Bruwer, Christopher Dawson, Benjamin Speirs and Andre Moore.
BIOMETHANE IN PRODUCTION IN NEW ZEALAND FOR FIRST TIME
From food scraps to fuel, renewable gas production in New Zealand has become a reality, with biomethane flowing through a Firstgas pipeline for the very first time this November.
Biomethane is a type of renewable gas. It is chemically identical to conventional natural gas but comes from renewable sources, such as food scraps and other organic waste. It can be used for heating, electricity generation and transportation.
The start of production at the First Renewables biogas upgrade facility, located at the Ecogas Reporoa Organics Processing Facility, is a historic milestone for the country’s gas pipeline infrastructure says James Irvine, general manager of future fuels at Clarus.
“Our initial estimates show this facility alone can supply enough renewable gas to power up to 7,200 homes, while also reducing CO2 emissions by 11,000 tonnes per year*, and there are no changes required for gas users or their appliances.”
Global demand for biomethane is growing, with 2023 seeing over $5 billion in investments in the technology.
Denmark is leading the charge in Europe, supplying nearly 40 per cent of its natural gas grid with biomethane and aiming for 100 per cent by 2030.
*Calculation based on 22GJ per annum average for a residential consumer. Estimated max production is 160TJ = 7,200 houses.
PEOPLE
GasNZ has recognised Ray Ferner and Albert de Geest for their longstanding contribution on the former LPGA and now GasNZ boards. Ray served on the boards for 17 years and Albert for 19 before stepping down at the GasNZ AGM in September. “Ray and Albert were particularly helpful as we merged the LPGA and GANZ,” says GasNZ Chair Nick Hannan. Both have also been fully engaged in steering the association’s direction on renewable gas.
John Swarbrick replaces Ray as a representative of gas equipment and appliance suppliers on the GasNZ board. John has been in the space and water heating appliance industry since 2004 and currently manages the innovation portfolio at Rinnai. The second incoming board member Ron Woolerton is managing director of Bob’s Gas in the Bay of Plenty. Bob’s Gas has more than 40 LPG swap sites and is a delivery agent for Genesis home LPG. Ron was recently elected president of the Cylinder Testing Laboratories Association.
Good news mentions this edition include a wealth of business award wins for Master Plumbers members around the regions.
Plumb FX was chosen from among eight finalists to win the 2024 Independent Emerging Business Award at the South Canterbury Chamber of Commerce Business and Community Excellence Awards. Plumb FX is owned by Aaron Dodds and Lara Welsh and offers residential plumbing, drainlaying and heating services to the Waimate and Waitake districts. “We never dreamed we would win, having only been trading for one year,” says Lara.
Biomethane has started flowing into the New Zealand gas pipeline from the First Renewables biogas to pipeline upgrade facility at Ecogas’ organics processing facility in the Waikato.
New Zealand’s Laser Group and Australia’s O’Brien Electrical & Plumbing Group came together at Life Flight Trust’s Wellington Airport base for a major project this September. Plumbing took centre stage in the ambitious one-day effort, which saw over 100 tradies and volunteers from these groups
transforming the base’s critical facilities. In addition to the technical upgrades, volunteers gave the base a much-needed facelift, repainting and deep-cleaning the entire facility. “For our tradespeople, it’s not just about giving back – it’s about using the skills we hone every day to make a real difference
with care,” said Laser Group NZ GM Kyle Weir. “Life Flight Trust’s work hits home for many of our members, especially in rural and remote communities.” The project was made possible by the generosity of suppliers in the electrical, plumbing and hardware sectors, who donated over $94,000 in equipment.
Plumbuilt Plumbing in Auckland has won Employer of the Year at the 2degrees Auckland Business Awards 2024 for the North & West Region. With 48 finalists in attendance, the awards evening was a celebration of shining examples of what it takes to succeed in the competitive business landscape. Plumbuilt has grown from a one-man operation to a team of over 110, with a focus on culture, career development and employee wellbeing. All regional winners now go forward to the Best of the Best 2degrees Auckland Business Awards in March 2025. Best of luck!
Peter Downey is the first recipient of the inaugural Peter Downey Award, the supreme award of the Association of Hydraulic Services Consultants Australia-New Zealand (AHSCA-NZ), presented at their very first New Zealand awards night in Auckland this November.
“It is only fitting this supreme award is named after Peter as a recognition of his outstanding services and dedication to the hydraulic and plumbing industry in New Zealand,” says New Zealand president Nick Fleckney. “Although now retired, Peter’s legacy continues and through this award will be remembered for generations to come.”
Other awards on the night went to Flow Consulting and Tia Marshall. “Thanks to everyone who attended, especially the sponsors,” says Nick. “We’re now planning for an even bigger 2025 awards night – watch this space!”
Jarvis Plumbing & Gasworks has been recognised in two prestigious categories at the 2024 Wellington Regional Business Excellence Awards in November – winning both the Construction, Trades and Infrastructure Award and the People’s Choice Award. “Jarvis is a true leader in the trades industry,” says Hutt City Councillor Brady Dyer. “They consistently give back, reinvesting profits into local sponsorships and donations, and go the extra mile for their clients.”
Josh Cottle has taken out the 2024 title at the Hirepool Clash for Construction charity boxing event in Christchurch, held in October. Plumber Josh had never boxed before but he’d always wanted to – and now he knows he loves it. Three events in Christchurch, Wellington and Auckland saw tradies step into the ring, with proceeds going to MATES in Construction. It’s a cause close to Josh’s heart having experienced a massively tough couple of years for his business and a marriage breakdown. “Boxing is fun, great for fitness, and it’s definitely an outlet,” he says.
Ashley Carter was presented with the Charles Hibberd Award at the 2024 Rockgas Conference. The award is presented to a Rockgas franchise team member who has made a significant contribution to promoting gas and the gas industry in their community.
Ashley, who is general manager of Rockgas Wanaka and Master Plumbers member company McIvor Plumbers & Gasfitters Wanaka, received multiple nominations for the award for her commitment to the gas industry over many years. The judges said she encourages her team to operate with a high level of professionalism and integrity and demonstrating excellence in customer service and management. This has resulted in continued growth for the franchise, particularly over the last 12 months. Ashley was also acknowledged for making time out of her busy schedule to support other franchisees by sharing knowledge and expertise.
The award is named after Charles Hibberd of Hibberd Son and Burnes Ltd, the founder of Rockgas and the first to import LPG into New Zealand, in 1934. Peter Ryder of Master Plumbers member company Hi Flo Plumbing in Oamaru was the inaugural recipient of the award.
Warren Osborne has been presented with Rotary’s highest award for the second time. Warren, a 95-year-old former plumber, received the Paul Harris Award (PHA) in 2024 for his outstanding contribution as a Rotary volunteer in the Auckland region for the past 51 years. Warren’s wife Marrea, who’s 88, was also awarded the PHA in 1993. Over 68 years of marriage, they have served their community tirelessly, with a highlight for Warren being his work with the youth exchange, bringing young people from overseas to spend a year in NZ. Outside of Rotary, he also used his plumbing skills to maintain the Red Beach hospice in its early days.
Peter Jackson Plumbing, based out of Paraparaumu, has taken out the Electra Business of the Year at the 2024 Electra Business & Innovation Awards, which recognise business excellence in Kāpiti and Horowhenua. Previous winners in the small and medium-sized business categories, Peter Jackson Plumbing has attained “iconic status” in business in the region, said the judges.
“Winning this award has been an incredible honour for our team,” say owners Peter and Sonya Jackson. “It reflects the hard work and commitment we bring to servicing the Kāpiti Coast community. We always strive to provide top-quality service and workmanship, so for our team to be recognised in this way is very rewarding.”
Photograph: Hibiscus Matters
Photograph:
ByFriday Photography
BOOK NOW FOR THE 2025 NEW ZEALAND PLUMBING CONFERENCE
Get set for an absolute blast on the Gold Coast!
When: 29 April-2 May 2025
Where: Brisbane Convention & Exhibition Centre Register: plumbingconference.org.nz
Registrations are open now for the 2025 NZ Plumbing Conference, being held in Brisbane – famed for its long, sandy beaches, surfing, theme parks and big city lifestyle. You might want to turn your conference trip into a holiday by making it a longer stay – particularly as the NRL Magic Round will be taking place straight after!
The 2025 event kicks off with the trade exhibition launch at 5pm on Tuesday 29 April. Then it’s onto two full days of action, with guest speakers, discussion panels, product showcases and all catering laid on in the trade show space.
The Wednesday afternoon includes the opportunity to book a tour of the Plumbing Industry Climate Action Centre (PICAC) Beenleigh campus – spaces are limited, so be in quick to secure your place!
The venue for the Mico and Iplex Welcome Night on Wednesday is the Lina Rooftop, with its breathtaking view over the city.
Now is the time to put your thinking caps on for your Olympicthemed costumes for the Marley Fun Night, taking place at Felons Barrel Hall. Evoking the beer halls of Germany, this fabulous venue is a treat for the senses, with over 10,000L of beer conditioning in barrel. Friday morning completes the conference and trade exhibition, with the afternoon free to explore the city’s attractions at leisure.
The event culminates in the 2025 New Zealand Plumbing Awards Night Dinner, sponsored by Plumbing World. Entries are open now in 10 categories – make sure to get yours in by the 14 February closing date!
Discover full programme details and book your place at the 2025 New Zealand Plumbing Conference today: plumbingconference.org.nz
Secured accommodation at the Rydges South Bank Brisbane has already sold out – keep an eye on the conference website for other options.
Enjoy breathtaking city views from the Lina Rooftop – the venue for the Mico and Iplex Welcome Night.
The multi award-winning Felons Barrel Hall on Howard Smith Wharves is the entertainment destination for the Marley Fun Night.
The Brisbane Convention & Exhibition Centre is one of Australia’s world-best convention venues.
More than hot water –explore our heating solutions
Ask for our products at your local supplier. View the range at www.stiebel-eltron.co.nz/room-heaters
Efficient heat with flexible space heaters
STIEBEL ELTRON’s range of room heaters provides a safe, comfortable environment with high energy efficiency. Couple this with our advanced German room heating engineering, and you can be assured of ultimate reliability and outstanding performance.
Water | Heating | Ventilation
Building consent delays are costly, frustrating, and exacerbating New Zealand’s housing crisis. Here, NZ Plumber looks at the Government’s ambitious plans to reform the building consent system within three years.
Most New Zealanders would agree our building consent system is far from perfect.
It currently takes 569 days on average to build a home after it receives a building consent*.
Plumbers and drainlayers up and down the country bemoan long wait times for inspections, with a national average wait of 10 to 15 days reported in 2023.
This holds up building projects and is also costly. One mid-sized commercial builder in Tauranga estimated a 5-day delay to cost $100,000.
Some councils have adopted remote inspections to remove the need to travel to site. However, uptake of the technology is low, and practices vary across the country.
Which brings us to another point. New Zealand’s 67 councils each have their own, distinct approach to building consents. Despite a national Building Code that should apply consistently, differing interpretations cause frustrating delays and costs, as plumbers working across regional boundaries will know.
Then there’s the added issue of product costs. New Zealand imports around 90 per cent of all building products, making us vulnerable to price changes.
It can also be slow and expensive to get approval from building consent authorities to use overseas products that haven’t been certified in New Zealand.
“It is too hard, too bureaucratic, and too expensive for new products to be introduced into the market and compete,” said Building and Construction Minister Chris Penk in March 2024.
“This means we are missing out on some of the new, innovative building products and systems being used around the world.”
Given all this, it’s little wonder our housing is so unaffordable. Building costs in New Zealand have risen 41 per cent since
2019, and it’s currently about 50 per cent more expensive per square metre to build a standalone house here than in Australia.
Looking at building consent applications from January to May this year, Canstar reports that average construction costs are up 16 per cent nationally in 2024 on 2022 figures – increasing from $2,820 to $3,271 per m2 – although it does note significant regional variance.
The economic downturn hasn’t helped. In the year ended August 2024, the actual number of new homes consented was 33,632, down 20 per cent from August 2023.
In March 2024, BNZ chief economist Mike Jones estimated a national need for an extra 45,000 to 50,000 residential homes, based on population growth. We’re not keeping up.
Progress for reforms
The Government is at the start of its work to reform the building consent system, with the aim of making the process more efficient and consistent.
Some initiatives are already in place, such as being able to make a minor change to plans without the need for a building consent. Others are out for public comment or working their way through Parliament.
For plumbers and drainlayers, the longawaited self-certification proposals (see page 21) are by far the most significant of the proposed reforms and will be welcomed by the majority as acknowledgement of their training, skill sets and competency.
*Construction data from Stats NZ released in April 2024
quoting, scheduling,
support crew you’ll ever hire to help you build, repair and grow your business.
Building and Construction
Minister Chris Penk is leading the Government’s work to reform the building consent system.
PIECING IT ALL TOGETHER
Below is a summary of recent proposals for change to the building consent system – some already in effect.
IN EFFECT: Minor variations without a building consent
Small changes to building plans can now be made without having to apply for a building consent (eg, substituting one type of product for another). Guidance is available at www.building.govt.nz
IN EFFECT: Building levy threshold raised
For new building consent applications, if the estimated total value of the building work is less than the prescribed threshold of $65,000 (including GST), the applicant does not have to pay a building levy. The threshold was previously $20,444.
IN EFFECT: Regular building consent data from BCAs
Building consent authorities (BCAs) must now submit timeframes for building consent and code compliance certificate applications, with data to be published every quarter on MBIE’s website.
PROPOSAL: Removal of barriers for use of overseas products
The government would specify certain products from certain overseas certification schemes that building consent authorities (BCAs) must accept as complying with the Building Code.
PROPOSAL: Removal of need for consents to build granny flats
Self-contained, detached houses up to 60 sq m would be able to be built on properties with an existing home without the need for a resource or building consent.
PROPOSAL: Increased uptake of remote inspections
Options to increase the use of remote inspections by building consent authorities (BCAs) include:
Requiring BCAs to use remote inspections as the default approach
Requiring BCAs to have the systems and capability to conduct remote inspections
Non-regulatory initiatives to lift inspection productivity
Creating a new offence to deter deceptive behaviour during a remote inspection.
PROPOSAL: Trusted professionals to be allowed to self-certify
Accredited businesses and trusted building professionals, including plumbers
and drainlayers, to be able to self-certify low-risk residential building work through a new opt-in self-certification scheme.
UNDER INVESTIGATION: Reducing the number of councils
Options to create a more consistent building consent authority (BCA) model include: Voluntary consolidation, allowing councils to group together to deliver building control functions
Establishing a smaller number of relatively large regional BCAs to replace the 67 district and city councils
Setting up a single point of contact for builders to submit plans to, with building inspection contracted out to existing BCAs or private consenting providers.
Initiative Where it’s at
Minor changes without having to apply for building consent
Building levy threshold raised
BCAs to submit quarterly building consent data
Removing barriers for use of overseas products
Building 'granny flats' without need for building or resource consent
Increasing uptake of remote inspections
Self-certification for plumbers and drainlayers
Reducing number of BCAs
$3,271 per m2
average per sq m cost to build nationally in 2024*
Effective now
Effective now
Effective now
Changes to the Building Act due to be passed by the end of 2024
Public feedback closed 12 August and a decision is expected in late 2024
Public feedback closed 29 November and is now being considered
MBIE is engaging with the sector and aims to consult publicly in the first half of 2025
MBIE is engaging with the sector and will consult publicly
41%
percentage increase in building costs in NZ since 2019
569
average number of days it takes to build a house in NZ, once consented
67 number of councils around NZ
10 to 15
average number of days plumbers and drainlayers must wait for an inspection
90% percentage of building products imported into NZ
33,467
number of new dwellings consented year to October 2024, down 16% from year ended October 2023.
Self-certification for plumbers & drainlayers BRING IT ON!
Master Plumbers CEO Greg Wallace discusses the advantages of the Government’s recently announced proposals to allow plumbers and drainlayers to self-certify.
Anyone who has gone through a house build or major renovation will know how long and stressful it can be.
It’s also expensive. Aside from the material and labour costs, there’s the building consent fee to pay. In Auckland, for example, the consent fee is $10,530 for a $1 million project.
The consent sign-off process is time consuming, too. It involves regular inspections throughout the build, and frustration mounts with any delay – like when the bathroom tiles can’t go down till the council inspector has turned up to check the drainage. Or the plasterboard can’t go up till the plumbing pipework has been sighted.
One plumbing company owner told me it wasn’t unusual to wait up to 20 working days for the inspector’s visit. The national average is 10 to 15 days.
Factor in three to four plumbing inspections for a new build, and you could be twiddling your thumbs for 60 days as you watch time tick away.
It’s not good for business and it’s enough to fray the nerves of anyone hanging out to move into their dream home – especially if paying rent while they wait.
So, the Government’s commitment to a self-certification scheme for plumbers and drainlayers, announced in October by Prime Minister Christopher Luxon, is extremely welcome.
Qualified plumbers and drainlayers are among the building professionals and companies who will be able to opt in to selfcertify their work under the scheme. Most tradespeople in New Zealand complete their plumbing, gasfitting and drainlaying qualifications concurrently. Yet we trust our tradespeople to self-certify only gasfitting, which seems bizarre.
Self-certification cuts out the need for inspections and reduces total building consent fees, while maintaining a good record of work done.
There will be entry criteria for those wanting to opt in, giving consumers added reassurance that those who selfcertify have the appropriate insurance or guarantee to stand by their work.
Once the plumbing or drainage work is complete, the homeowner will be supplied with a compliance certificate detailing the nature of the job and the tradesperson’s licence details.
Master Plumbers has spent more than four years advocating for self-certification for its members.
Plumbers are highly skilled and capable of completing work to a high standard. Like gasfitters and electricians, they are registered and licensed by a regulatory board. It takes
seven years to become a certifying plumber and two years for a certifying drainlayer.
I am confident these professionals can shoulder the responsibility of the work they do. Liability should not have to sit with the council, and therefore the ratepayer.
Self-certification for electricians and gasfitters has been in place for 14 years and has been highly successful. It makes absolute sense that plumbers and drainlayers should be entrusted with the same.
For those building a new home, including volume builders, selfcertification will remove much of the stress, time, and cost from the process. All of which makes it a significant step towards solving New Zealand’s housing crisis.
Master Plumbers CEO Greg Wallace with Prime Minister Christopher Luxon at the self-certification announcement in October.
Master Plumbers, Gasfitters & Drainlayers NZ thanks the following Partners for their support:
SILVER
HELPING YOU WITH HR
Master Plumbers has the HR and employment resources you
Did you know you can save thousands by taking advantage of the Master Plumbers employment resources? Your membership includes free downloads of individual employment agreements – including standard, fixed term, apprentice, casual, and executive. Available templates also include a contract agreement, subcontractor agreement, residential building contract and quote and terms of trade. Not to mention eight workplace policy templates, covering everything from a drug and alcohol policy to company vehicle, privacy, bullying and harassment and mental health and wellbeing.
Plus, we have a free helpline for your employment and HR questions. If your query is more complex, our legal helpline directs you to representatives from law firm Duncan Cotterill – first 20 minutes free. Round that off with a broad range of employment guidance, fact sheets and templates to help with everything from recruiting to succession planning, and you have what you need to develop a comprehensive, compliant HR framework within your business.
Master Plumbers
THE BIG NEWS FOR MASTER PLUMBERS THIS EDITION IS THE GOVERNMENT’S COMMITMENT TO SELF-CERTIFICATION FOR PLUMBERS AND DRAINLAYERS.
Advocacy update –hard work pays off
Plumbers and drainlayers are among the qualified building professionals who will be able to selfcertify their own low and general risk work under government plans to develop a new opt-in selfcertification scheme.
Master Plumbers CEO Greg Wallace attended the government’s announcement in October and says he applauds the decision. “Master Plumbers has advocated for self-certification for plumbers and drainlayers for more than four years. Selfcertification minimises consenting and inspection delays, increases efficiency and reduces the cost of construction.”
Greg says this announcement will also help facilitate productivity across the construction sector, which is essential for New Zealand.
“This should give consumers confidence that certified plumbing professionals are highly skilled, and the work is completed to a professional standard. We’ve had self-certification for gas for over a decade and it has been hugely successful.”
Master Plumbers believes its members should automatically opt-in to the self-certification
MEMBERSHIP MILESTONES
The recent 2024 Auckland and Northland Awards Night was the perfect opportunity to celebrate some Master Plumbers Membership Milestone Award recipients, with an impressive 60 years of membership for Heron Plumbing in Auckland.
system, as the association has a robust quality assurance process and a consumer guarantee. In other advocacy news, Master Plumbers has provided feedback on three recent public consultations: a review of the work health and safety regulatory regime, options to increase the uptake of remote inspections, and proposals to remove barriers to using overseas building products.
Joshua Steel of Steel Plumbing celebrating 10 years with Master Plumbers.
Regan Frost of Regency Plumbing and Ian Brierly of Brierly Plumbing & Gas Services joining Auckland
Master Plumbers president Ben Mayne (left) and Master Plumbers CEO Greg Wallace on stage to collect their 20year Membership Milestone Awards.
Master Plumbers CEO Greg Wallace with Prime Minister Christopher Luxon at the Government’s self-certification announcement in October.
Dale Lovell of Heron Plumbing with the company’s 60year Master Plumbers Membership Milestone Award.
IN LOVING MEMORY
Mark Whitehead
With great sadness, we acknowledge the passing of Master Plumbers Life Member and past president Mark Whitehead. Mark’s legacy as a leader, mentor and advocate for the plumbing industry is immeasurable.
Mark championed apprentice training, and was a driving force behind the establishment of the Master Plumbers-owned Masterlink group apprentice training scheme. He also spent many years volunteering his time with Skills to ensure the pre-trade and apprentice qualifications met industry needs.
Mark’s Christchurch-based business Whitehead Plumbing and Gas became a member of Master Plumbers in the early 1980s. From the outset, Mark was heavily involved with the local Canterbury Association, becoming president in 1991, a life member in 2007, and remaining on the executive for the rest of his life.
He was equally committed to supporting the national Society, becoming a Master Plumbers and Masterlink board director in the mid-
1990s, and serving a term as president from 2002-2003 and chair from 2009-2010. Mark was also a director on the Plumbers, Gasfitters and Drainlayers Board from 2008-2011.
With so much industry knowledge and experience, Mark was always keen to help anybody with a question or issue. He also found time to be involved in his community through his time with Rotary.
We extend our sincere condolences to his family – wife Nicola, daughter Sophie and son Tom. Mark will be hugely missed.
Trish Galt
It is also with deep sympathy that we acknowledge the passing of Trish Galt. Trish, alongside husband Ray, a Master Plumbers life member and past president, was a familiar and special presence at many annual Master Plumbers conferences over the years and will be remembered fondly by members across the country. Our heartfelt condolences to Ray and their extended family.
MARLEY EXTENDS LONG-TERM SUPPORT FOR MASTER PLUMBERS
We would like to acknowledge the fantastic support of Marley, who have extended their Platinum Partnership with Master Plumbers for another five years.
“Our commitment to supporting New Zealand’s plumbing industry remains
stronger than ever and is solidified by sponsorships that support industry advocates, such as Master Plumbers, who are a pillar in the New Zealand plumbing sector,” says Marley general manager NZ marketing Scott Townsend.
“They set the bar for all plumbers, gasfitters and drainlayers across Aotearoa by driving quality, innovation and professional excellence. By supporting their mission, we hope to continue contributing to a positive and thriving industry.”
No two days are the same. My role covers everything from compliance and strategy to mental health and wellbeing – from helping members understand and manage their health and safety responsibilities to supporting members, hosts and apprentices with practical guidance on safety, or connecting to wellbeing resources. I love the variety.
Why were you drawn to a job with Master Plumbers and Masterlink?
The challenge and opportunity of being able to make an impact across the industry was the big one.
What’s your work background?
I’ve always been in the trades industry. I started in administration and payroll, but as my role evolved, I became more involved in health and safety. The deeper I got into understanding workplace safety, the more I realised this was where my passion lay. It’s
incredibly rewarding to focus my energy on creating safer environments and supporting the wellbeing of those in the trades.
Tell us a bit about you
I was born on the West Coast, but I’m a Canterbury girl at heart. I live in North Canterbury with my partner, my daughter and our two dogs.
Where’s your top holiday spot?
Without a doubt the Marlborough Sounds. Particularly a little bay in Tennyson Inlet called Penzance Bay. That place takes my breath away every time.
If you could invite one famous person round for dinner, who would it be?
Lisa Carrington, hands down. I totally fan girl over her.
What do you enjoy doing in your spare time?
Spare time, I’m not sure I know what that is? I have a teenage daughter, so generally I am chauffeuring her to and from training. When I do get time to myself, I like to be outdoors. You’ll usually find me out running or walking with my dogs or I’ll be at the gym.
NEW Platinum Partner:
Master Plumbers extends a warm welcome to new Platinum Business Partner Nero Tapware.
Nero Tapware is a leading highend kitchen and bathroom brand in Australia and New Zealand, recognised for its stylish, high-quality range of taps, showers, and accessories. Since entering the market, Nero has earned a strong reputation for exceptional craftsmanship and reliable quality.
“Each product in our range is carefully crafted by our skilled Australian team, blending modern design with a deep understanding of local needs and preferences,” says national sales manager Tony Shirley. “Our mission is to enhance everyday living by providing stunning, durable, and accessible tapware solutions to homes across New Zealand.
“Guided by a vision for a more sustainable future, we engineer our products for maximum water efficiency, reducing environmental impact while saving on water bills. Our fully recyclable packaging further
minimises waste, reflecting our commitment to environmental responsibility.
“At Nero, we focus on creating timeless designs that offer long-lasting durability. Our products are built to become trusted fixtures in your home for many years to come. We take pride in being part of your journey and invite you to explore the endless possibilities Nero Tapware brings, where innovation, quality, and understated elegance converge effortlessly.”
The Zen collection is the latest to join Nero’s high-quality range of taps, showers and accessories.
FORD TRANSIT – SPECIAL MEMBER OFFER
Master Plumbers is really excited about our new partnership with the iconic Transit Custom and Ford brand.
As part of this partnership, Ford NZ is offering a special Master Plumbers member price on the All-New Transit Custom van:
2023.75MY Transit Custom SWB Van$58,990, save $6,500 off RRP
2023.75MY Transit Custom LWB Van$60,990, save $7,500 off RRP
To take advantage of this fantastic Master
Plumbers member deal, simply visit your local Ford dealership and mention you’re a Master Plumber. They’ll take care of the rest.
To view all the latest Transit Custom offers from Ford NZ, visit www.ford.co.nz/ showroom/commercial/transit-custom/
Until 31 December 2024, you can also take advantage of 2.9% pa interest on the new Ford Ranger XLT Double Cab 4x4 and RWD models, fixed for a 36-month term*.
*Terms and conditions apply
NEW Silver Partner: NZ SAFETY BLACKWOODS
Master Plumbers is very pleased to welcome NZ Safety Blackwoods as a Silver Business Partner. NZ Safety Blackwoods has a massively diverse range of products and services. They are uniquely placed to be a ‘one source of supply’ with a range that includes engineering, tools, safety, workwear, hygiene, packaging solutions and more.
Their long history with engineering/ MRO and technical expertise lives on with the team at NZ Safety Blackwoods Technical Solutions
and in their 35 NZ Safety Blackwoods trade centres nationwide. Safety is so important to them, it’s in their name. You can count on them not only to provide safety equipment and signage solutions but to train your team on how to use it up to standard, in compliance, and in a variety of situations, thanks to NZ Safety Blackwoods WorkSafe Training courses.
The details of their offer to our members will be promoted soon. In the meantime, check out nzsafetyblackwoods.co.nz
WELCOME
Nau mai, haere mai to new members:
Bond Plumbing NZ
Northland
Bluestar Plumbing
Auckland
JD’s Plumbing
Auckland
Hillcrest Homes
Auckland
Ignition Plumbing
Auckland
Catalyst Plumbing
Auckland
Carley Plumbing & Gas
Taranaki
Allrounder Plumbing
Taranaki
Pipeman Expert
Hutt Valley/Wairarapa
Pipe Doctor
Wellington
Sillars Plumbing
Wellington
Sam Dunfoy Plumbing
Marlborough
Linkup Plumbing
Canterbury
Plumbfitz
Canterbury
Jared Anderson Plumbing
Otago
WANT TO JOIN?
Master Plumbers is here to support all businesses in the plumbing, gasfitting and drainlaying industry. Members are Quality Assured and backed by the Master Plumbers Guarantee. We offer a wide range of business resources, health and safety, employment, legal and technical support, plus training and member discounts—and we advocate for our members as a collective industry voice. Get in touch today! Contact 0800 502 102 membership@masterplumbers.org.nz
Master Plumbers members can enjoy a $7,500 saving off RRP on the 2023.75MY Transit Custom LWB Van.
The latest innovation in Zenith HydroTap G5
Our most eco-friendly HydroTap*
Installation training available
At Zenith Water, we are committed to doing our part to ensure a more sustainable planet. We’ve recently made significant changes to the HydroTap G5 to be ecofriendlier than previous models and this means there are key changes to the installation process of the Zenith HydroTap G5
Scan the QR code to organise your training session with the Zenith team to ensure you are up to date on the latest installation process of the ZenIth HydroTap G5.
*when compared to preceding HydroTap models
Designed for sustainability
Includes a more eco-friendly refrigeration system
Zenith HydroTap now uses R290 refrigerant gas delivering a 95% reduction in Global Warming Potential (GWP) compared to the previous refrigerant gas used.
100% water efficient
Using air-cooling technology to deliver perfectly chilled water means the Zenith HydroTap is 100% water efficient as no water is used in the chilling process.
Eco-friendly Refrigeration System
Improved energy efficiency
Uses R290 Low Global Warming Potential (GWP) refrigerant gas.
Smart Customisation
The new front fascia and integrated airflow vent design in the command centre of the Zenith HydroTap enables improved energy efficiency, allowing air to be expelled out of the cupboard more quickly and efficiently.
New optimised menu in the G5 HydroTap command centre allows you to select energy modes and usage settings for easier customisation.
Auto-diagnostics
An advanced auto-diagnostics system continuously monitors your HydroTap’s performance.
At high usage periods, the HydroTap continues to deliver consistent chilled water while optimising energy efficiency by up to 24%. In standby mode, the HydroTap is 10% more energy efficient while ensuring consistent chilled temperatures on demand.
0.2
Antimicrobial protection
Impregnated inside materials in contact with key water paths in HydroTap for added protection against surface bacteria.
Through their award-winning Complete Combustion business, brothers Matt and Tom Osment provide industrial and commercial gas services to the Waikato region. NZ Plumber talks to Matt about their work and his hopes for the gas industry ahead.
AUTHOR: BEVERLY SELLERS
PHOTOGRAPHY: RUTH GILMOUR
Brothers Matt and Tom Osment used to fight like cats and dogs when they were younger. These days, they work harmoniously side by side at their Hamiltonbased business, Complete Combustion. “We still have the occasional scrap at work, although it’s never physical these days,” says Matt with a laugh.
Matt started the company back in 2016, when the business he was working for was sold. “It was a smaller company and I didn’t have the opportunities to grow,” he says. “It seemed like the right time to do things my own way – it was the best thing I ever did.”
Younger brother Tom came on board once Matt was sure Complete Combustion was a going concern. “We basically share the management,” he explains. “Tom has a more hands-on role of late, including scheduling and managing the team. I focus more on pricing and finding work.
I decided early on to make things equal between us to prevent any future conflicts.”
These days, the business comprises a team of nine, with an additional two contractors as and when needed. “Four of the crew are completing apprenticeships,” says Matt. “Tom and I searched and searched for qualified guys and finally came to the realisation that the only way to get the staff we needed was to make them.”
Industrial and commercial focus
Complete Combustion offers various services but its core business is anything that operates on gas, oil or waste oil, including heating systems for the likes of growers, dairy factories, schools, hospitals, prisons, quarries, food manufacturers and aluminium extrusion plants.
“The bulk of our work is industrial and commercial, and we do plumbing work for select customers whose gas equipment we
look after,” says Matt. “We also have an IQP for backflow testing and can sign off 12As for fresh air and ventilation and Building Warrants of Fitness.”
Recent projects have included the sawmill brewery in Matakana, which was looking to upgrade its capacity. They now have the ability to quadruple their output.
“They came to us for an LPG-fired boiler to provide automated heating of their hot liquor tank, kettle and mash tun. The kettle was particularly challenging, as this needed to be able to maintain a rolling boil. We ended up running a standard water boiler outside the low-pressure hot water boiler code. This required additional safety devices and inspections, but avoided the larger operating costs of having to use a steam boiler.”
The current economic downturn has had an impact, though the business is normally sheltered from recessions due
Matt (left) and Tom Osment of Complete Combustion in front of the ovens at the INEX aluminium extrusion plant in Hamilton.
to the large-scale nature of their work. “It has allowed us the opportunity to further refine our internal systems and focus on upskilling,” says Matt. “We have already noticed an upturn in the market and it won’t be long until things are back on track.”
There is always something new happening in the Waikato, he adds, with goldmines, quarries and heavy industry among the varied opportunities for their business. “Hamilton is ever expanding and seems to know no limits.”
Renewable gas projects
Renewable gases also present an exciting future. Matt believes there are interesting times ahead with plenty of gas alternatives already available and in development.
“We are currently working with NIWA on designing a biogas project, which has just been approved. We also service other largescale biogas sites, work alongside biomass boiler suppliers and incorporate heat recovery from refrigeration systems.
“Although hydrogen is in its infancy, we are looking at getting on board with any training opportunities as soon as they become available.”
“We are currently working with NIWA on designing a biogas project, which has just been approved. We also service other large-scale biogas sites, work alongside biomass boiler suppliers and incorporate heat recovery from refrigeration systems.”
The company’s obvious commitment and drive earned them the 2024 Waikato Master Plumber of the Year at this regional awards night in September. “It’s a great feeling to realise your hard work and determination is recognised by your peers and fellow Master Plumbers,” says Matt.
“We are very proud of our achievements over the last eight years. It’s taken a lot of guts and hard work to get here and we felt it was time for some reflection and gratification for ourselves and the team. It also assists in putting the word out of our abilities and skill set to associated companies and customers.”
Away from all the hard yards, Matt relaxes by playing squash twice a week, and trail rides with his kids whenever he gets the chance. “We go camping and do two-day rides over the summer, which is great for fitness but very hard on my ageing body.”
“A WHIRLWIND TIME”
If Matt Osment’s face looks familiar to you, that’s because he was the drummer in The Datsuns between 2000 and 2006.
Band members Dolf de Borst, Phil Somervell and Matt formed a band in 1995 while still at school, with Christian Livingstone joining them in 1997.
In 2000, when Matt was two years into his apprenticeship, they changed the band’s name to The Datsuns, and the rest is history.
“That was a whirlwind time and a fantastic opportunity to see the world,” recalls Matt. “The touring was hard work however. There were periods when we would play upwards of 300 shows a year, constantly travelling and working.
“Highlights include meeting some absolute legends of the music industry, hanging and partying with them, and playing big festival gigs to 60,000+
people. I’m very proud of what we achieved and it’s always a good yarn after a few beers when some of the old stories come back to me.”
Matt continues to play in a band today, occasionally doing gigs around the country.
Matt on drums with The Datsuns when the group supported Metallica on their Australian tour in 2004.
Photograph: Supplied.
Matt and Tom share the management of Complete Combustion, which has a team of nine including four apprentices.
Three easy steps to New Zealand’s cleanest water
Three stages: Sediment, carbon and UV 20"
Watts™ Hydroguard™ is a residential water filtration unit, suitable for mains supply or rainwater harvesting, that provides sediment, CTO (Chlorine, Taste and Odour) and Ultraviolet filtration to remove contaminants, odour and bacteria to make water safe for your home
The Hydroguard range features both 10 and 20-inch fi lters with or without UV filtration to offer the correct level of protection for your home and budget
OUT & ABOUT
Catching up on award nights and activities around the Master Plumbers branches and associations.
2024 Northland and Auckland Master Plumbers Awards
This year’s Northland and Auckland Master Plumbers Awards evening received high praise for its quality and networking opportunities, with members expressing their intention to return and bring new attendees next year. Highlights included the mid-show performance and strong speakers, and there was significant supplier endorsement throughout the room. Bring on 2025!
The 2024 awards, held at the Pullman Hotel in Auckland, attracted close to 250 guests and recognised winners in 15 categories.
Plumbuilt Plumbing's Mat Alexander collecting the company’s 2024 Auckland Master Plumber of the Year Award.
Hamish Smith of Northland Plumbing & Gas with the company’s 2024 Northland Master Plumber of the Year Award.
2024 Waikato Master Plumbers Awards
The 10th Annual Waikato Awards Night was a huge success, with a record 200 attendees. The Waikato branch was honoured to have Hamilton Mayor Paula Southgate and Hamilton East MP Ryan Hamilton join them for the evening.
Congratulations to Complete Combustion, winner of this year’s Waikato Master Plumber of the Year (turn to page 32 read more about the business), and to Simon Sullivan from FB Hall & Co, who won the Wintec Apprentice of the Year!
Two long-standing Master Plumbers members were also recognised for their special contributions to the industry. Aaron Rink, Director of CF Reese Plumbing, was awarded for his Outstanding Services to the Industry, while David Whitfield, Operations Manager at Morrinsville Plumbing & Gas Services and former Waikato Branch president, received the Outstanding Gasfitter Award.
A huge thank you to everyone who attended – member companies, brand partners, and sponsors. Your support makes these events possible!
Tom (left) and Matt Osment of Complete Combustion, 2024 Waikato Master Plumber of the Year.
Record numbers attended the 2024 Waikato Master Plumbers Awards Night in September.
2024 Volcanic Plateau Master Plumbers Awards
Held in Taupō in November, the 2024 Volcanic Plateau Master Plumbers Awards night was a banger! Attendees celebrated the region’s award winners and new graduates, with motivational speaker Sione Faumuina adding to the evening’s entertainment. Special congratulations to Shane and Sara Luke of Rawlinson Plumbing & Gas, recipient of the 2024 Volcanic Plateau Master Plumber of the Year Award.
Mental health toolbox for Canterbury
There was a great turnout of local members and their staff at the recent Canterbury Master Plumbers Mental Health Toolbox event. The morning kicked off with a delicious hot BBQ breakfast and coffee, courtesy of Plumbing World and Allproof Industries, followed by some incredible stories and information from guest speakers.
Participants engaged in meaningful conversations, made new friends with the power of a hug, and filled their toolbox with valuable self-care tools and strategies. Some fantastic giveaways throughout the morning were provided by Rheem, NZ Safety Blackwoods, Plumbing World and Diamond Workwear.
Christmas fun in Wellington
The Wellington Master Plumbers laid on a festive treat for branch members’ kids this November. With face painting, balloon artistry, story time, carol singing and gifts from Santa (aka George Chambers from Mander Plumbing), there was fun for everyone, from bubbas to tweens.
Master Plumbers team members
Lisa Duston (left) and Rebecca Moss with guest speakers, from left: Alan Farragher of Diamond Workwear, Paul Lynch of I Am Hope Foundation, Jacob Skilling of The Broken Movement, Charlie Munns of MATES in Construction, Rafael Caso of Live Well, Build Well and Hohepa Price of MATES in Construction.
Getting together over golf
The 2024 Canterbury Golf Day at the Russley Golf Club was a day to remember, with no fewer than 94 participants turning up to tee off. It was the 72nd annual golf tournament for the Canterbury Master Plumbers and was held on a beautifully warm and sunny October day. Teams included member businesses, business partners and suppliers. “A special thanks to the Master Plumber companies who made the trip from South Canterbury to join us,” says Canterbury Master Plumbers president Michael Diver. “And a big thank you to our sponsors Mico, Plumbing World, Rheem, Buteline, Aqualine, Marley and Iplex , who generously sponsored prizes, drinks, and food. We couldn’t have done it without you!”
Rebecca Moss of Master Plumbers with the Menzies Mis-Hits!
Cooking with renewable gas in the future.
Thousands of Kiwis love the benefits and overall efficiency gas provides - from instant heat and precision cooking, to endless hot water, and a toasty warm home. That’s why connecting to gas or updating your gas appliances is a great option when you’re building or renovating.
Energy company Clarus is actively researching, innovating, and investing in renewable energy projects, with the aim to provide homes and businesses with lower emission gas options in the future.
Delivering a NZ first biogas upgrade project
In a New Zealand first, First Renewables, part of Clarus, and in partnership with Ecogas, have recently constructed a plant that upgrades biogas into biomethane, a renewable gas.
The biogas comes from the Ecogas Organics Processing Facility in Reporoa, which uses anaerobic digestion to transform household and commercial food waste (collected in Auckland) into heat, regenerative fertiliser, and biogas.
The biogas upgrade plant refines that biogas into biomethane, which is a chemically identical renewable substitute for natural gas. The biomethane is injected back into the gas pipeline network (which is owned and operated by Firstgas, also part of Clarus) to help reduce greenhouse gas emissions throughout the North Island’s gas supply.
It’s estimated that the new biogas upgrade facility will supply the equivalent of enough gas to supply up to 7,200 homes for cooking, heating and hot water, and will avoid emissions from natural gas of about 11,000 tonnes of CO2 per year*.
A NZ leader in the renewable energy space
Having worked at Clarus for the past six years, Tim Lepper, Senior Project Manager, says the company’s genuine commitment to investing in renewable energy has made it an inspiring place to work.
“We’re involved in solar which a few companies are doing, and green hydrogen, which only a small number are dabbling in – and what we’re doing with biogas upgrading is a first in New Zealand,” Lepper says.
“I see Clarus leading the way in exploring the potential of renewable gas. We are really stepping into that space.”
Already proven technology overseas, Clarus has investigated with partners how biogas to pipeline facilities in New Zealand could contribute to a transition to renewable gas for a significant number of residential and commercial customers by 2050. It is forecast that if New Zealand built enough facilities they could produce enough renewable gas to supply all residential users and three quarters of commercial gas users with low carbon gas, equivalent to taking 415,000 petrol cars off our roads.**
Learn more at: clarus.co.nz/future-of-energy
HOW CAROMA SUPPORTS AGEING IN PLACE
At its recent Age Lab Workshops, Caroma showed plumbers how good product design and function help people retain their independence as they get older.
Continuing to live at home has become an important aspiration for many in older age. This is being driven by people wanting to remain independent as they get older, and age in place. However, to do so safely, certain home modifications and future proofing is required in high-risk areas like the bathroom.
Building empathy
To understand an ageing person’s experience in their home, Caroma conducted a series of Age Lab Workshops with plumbers to build a sense of empathy for older people. The session began with uncovering the significance of our increasingly ageing population and what it means for businesses. This provided a foundation for understanding how better product design can help people successfully age in place. Customers wore an ‘age suit’ to mimic conditions such as arthritis, vision impairments and Parkinson’s.
Mike Wilson of FB Hall attended a session saying the experience was “an extremely informative workshop giving attendees a hands-on experience of the difficulties that come with age. It opened my perception on what’s involved in design and installation of bathroom products for the ageing population going forward.”
Aesthetic considerations
Unfortunately, assistive features for those looking to age in place, such as grab rails, continue to carry a stigma as people associate them with hospitals. Caroma understands the importance of aesthetics when it comes to bathroom renovations and leverages insights from the Age Lab sessions in its product development journey.
The new Caroma Urbane II Universal Accessories collection is an example of this collaborative thinking. John Kendrick from Quix Auckland describes this as “not only practical to use but highly fashionable
to match today’s trends”. The collection makes everyday living more convenient and supports New Zealanders in addressing their needs throughout all stages of life.
Integrating seamlessly into the existing Urbane II collection, the range centres around a series of rails. Tested to withstand multi-directional force of 110kg, and available in three different lengths, the rails suit a wide range of spaces and applications. Each rail has hidden accessory mounting points for toilet roll holders, robe hooks and towel rail attachments.
Also included is a load-tested 800mm universal rail shower, featuring VJet® spray technology for the ultimate showering experience. Available in five finishes, the accessories can be seamlessly integrated into any bathroom to subtly provide little touches that make ageing in place that much safer.
The new Caroma Urbane II Universal Accessories collection combines style with convenience.
Plumbers at the Age Lab Workshops got to experience first-hand how conditions such as arthritis, vision impairments and Parkinson’s can affect an older person’s experience at home.
THE MASTERLINK TEAM WISH READERS A HAPPY FESTIVE BREAK AND LOOK FORWARD TO CATCHING UP AGAIN IN THE NEW YEAR.
Apprenticeship Boost supporting employers to train
Apprenticeship Boost is a government scheme that provides financial assistance for employers with apprentices in their first year of training. From January 2025, the payment will only be available for employers in targeted sectors with skills shortages. Masterlink is pleased that this includes the plumbing, gasfitting and drainlaying sector, and will continue to pass the payment directly to Masterlink host businesses. Employers will receive $500 a month per apprentice.
Considering training an apprentice? Contact a Masterlink team member in your region (see Get in Touch on the next page).
CHRISTCHURCH LEARNING OPPORTUNITIES
Fifteen Masterlink apprentices from Christchurch came together for a productive workshop with Masterlink apprentice training manager Pete Shields, also attended by regional manager Steve Weeks.
These apprentice workshops are a fantastic way to tackle on-job and online assessments, while diving into the essential theory for plumbing, gasfitting, and drainlaying apprenticeships.
Some of the group then got stuck into an Introduction to Gas Workshop at Wigram-based Central Heating New Zealand, hosted by Rinnai. They explored trade science and basic gas theory, followed by a hands-on experience with Rinnai Infinity water heaters.
A big thank you to Bronwyn Crittall from Central Heating New Zealand for sharing valuable installation insights and to Rob Beardmore of Rinnai for sharing his Infinity expertise!
Plumbing industry employers who train can receive $500 a month per apprentice through the Apprenticeship Boost scheme.
Right: Masterlink apprentices soaking up knowledge at a Masterlink Apprentice Training Workshop and Introduction to Gas Workshop in Christchurch in October.
REGIONAL AWARD WINNERS
Masterlink apprentice star performers in Northland, Auckland, Volcanic Plateau and Waikato have been recognised at recent Master Plumbers awards evenings in these regions.
Congratulations to 2024 Northland and Auckland Masterlink Apprentice of the Year Ronan Cowie, and to Best All Round Completed Year 3 Apprentice winner Hans Hylan, Year 2 Apprentice Adam Davis and Year 1 Apprentice Zoe Kusanic. In the Waikato, Pieter Uys took out Best All Round Masterlink Apprentice, with
Jakob O’Dwyer selected as Best 3rd Year Apprentice and Dominic Winsor as Best 2nd Year Apprentice.
The 2024 Volcanic Plateau Branch Apprentice of the Year award went to Masterlink apprentice Colin Peterson, with Masterlink apprentices James Harvey, Mia Field and Pauric Lennon also taking out the Best 1st, 2nd and 4th Year Apprentice awards.
Well done all. You’re doing Masterlink proud and you’re a credit to your host employers.
IN TOUCH
Masterlink milestones
WELCOME
It’s great to welcome the following new apprentices to the Masterlink whānau:
Zack Currie
UNEEDA Plumber
Connor Huffam
Laser Plumbing Te Atatu
Elliott Fernandez
Advanced Plumbing 2012
Jackson Guy
Allan Plumbing & Gas Solutions
Seth Jones
Just Dig it
Travis Pitcher
Western Bay Plumbing
Liam Maraki
Bell Plumbing Tauranga
QUALIFIED
Congratulations to all recent Level 4 New Zealand Certificate recipients: Emma De Salis, Troy Haronga and Brynn Landman in Drainlaying
Northland and Auckland Masterlink Apprentice of the Year Ronan Cowie and Best All Round Completed Year 2 Apprentice Adam Davis with their Masterlink hosts Andrea and Dale Lovell of Heron Plumbing.
George McDonald recently completed in Plumbing. George enjoyed a UK adventure before coming on board with host company Hardy Plumbing & Gas in Wanaka. “George is absolutely thriving,” says Masterlink RM Rae Meharg. “I’ve truly enjoyed getting to know him and couldn’t be prouder.”
RM Russell Walsh presenting Josh Tihema with his Masterlink Certificate of Completion for coming to the end of his drainlaying apprenticeship.
Surround yourself with the right people
Join the plumbers, gasfitters and drainlayers just like you who get training, trade deals, networking and business growth opportunities so they can stay ahead of the curve. Get all of this and more, including industry leadership and the coveted Master Plumbers Guarantee. Become a Master Plumbers member today. masterplumbers.org.nz
New employer guidance is available on menopause – a significant factor in workplace health and wellbeing.
Women will go through menopause at some point in some way, and some may find it impacts them at work. With the increasing focus on workplaces being inclusive and supportive, it is important for employers to be aware of how menopause can affect employees.
Construction and infrastructure workforce development council Waihanga Ara Rau have produced a Menopause Mini-Guide to help. The guide includes a template policy you can adapt for use in your business.
Download the guide at https://www.waihangaararau. nz/wp-content/uploads/2024/10/Menopause-miniguide-2024.pdf
Kiwi company Voda Plumbingware offers premium tapware and showers specifically designed for New Zealand’s varying water pressures. NZ Plumber takes a tour of the Whangarei facility.
AUTHOR: JE T’AIME HAYR
PHOTOGRAPHS: DAWN DUTTON
Voda Plumbingware managing director Jon Doherty (left) and general manager Kerry Lord.
Jon Doherty founded Voda Plumbingware nine years ago when he identified a gap in the market for a company that did things differently. “We knew we needed products that catered to the needs of Kiwi plumbers and worked for New Zealand’s unique water conditions,” says Jon, who has over three decades of industry experience. “Moreover, it was important that we ticked the boxes for style, durability, environmental responsibility and performance.”
With this vision in mind, Voda Plumbingware’s business model offers trade and retail products that give plumbers and plumbing merchant customers the chance to benefit from better margins with their limited distribution model.
One of the key challenges the brand addresses is New Zealand’s varied water pressures. Unlike many imported products designed solely for use with mains pressure, many of Voda’s tapware and showers are engineered to work under mains, unequal, and equal low water pressure systems. This ensures Voda’s products are compatible with most New Zealand homes and perform optimally in these situations.
“Many of our products are designed to improve water flow on low and unequal water pressures,” Jon explains. “From our shower mixers to our basin and sink taps, our products are optimised to perform effectively in New Zealand’s unique water pressure environments.”
On-trend style
Voda Plumbingware is also a leader in on-trend style and has one of the widest colour options in the ‘all pressure’ tapware market, with eight colours including chrome, stainless steel, brushed nickel, brushed brass, brushed gunmetal, matte black, brushed copper, and the recently released brushed PVD black.
Voda’s tapware uses Physical Vapour Deposition (PVD) – a process in which a solid material is vaporised in a vacuum and deposited onto the surface of the tap. These coatings are not simply metal layers. Instead, compound materials are deposited
atom by atom, forming a thin, bonded, metal surface layer that greatly improves the appearance and the durability of the tap.
“PVD is considered one of the best surface finishes in the industry,” says Jon. “It’s what’s often used on aeroplane and car parts for its durability. It’s much stronger, lasts longer, and is far less likely to tarnish.”
Quality control is paramount at Voda Plumbingware and Jon says the company is proud to use European ceramic cartridges, which serve as the ‘engine’ of their taps. “They are more expensive, but in our opinion, they are more reliable, which allows us to offer a full 10-year warranty on all of our products.”
Lead-free ready
In addition, Voda’s products adhere to WaterMark standards, which ensures the tapware meets stringent quality guidelines, including the use of low-lead brass. With lead-free or extra-low-lead tapware to become mandatory in New Zealand by May 2026, Voda is well ahead of the curve. “We’re already using DR Brass and stainless-steel construction, and by 2026 we’ll be completely lead-free.”
Assembly and quality control take place in New Zealand and every product leaving Voda Plumbingware’s Whangarei factory undergoes rigorous air and water tests. “Air testing is more sensitive than water,” Jon explains. “So, we can ensure there are absolutely no leaks before our products are sent out.” What’s more, each product box is stamped with the initials of the person who assembled it, along with a batch code for traceability. This meticulous process ensures peace of mind for plumbers and consumers.
Environmental recognition
Moving with the times, Voda Plumbingware takes environmental responsibility seriously and the company recently received an environmental award for their initiatives in reducing plastic waste. They are well underway with phasing out plastic packaging, opting instead for recyclable cardboard and cloth bags. They have also upgraded
Each product box is stamped with the initials of the person who assembled it, along with a batch code for traceability.
Assembly and quality control take place in the Whangarei facility and every product undergoes rigorous air and water tests.
the factory’s lighting to energy-efficient LEDs and are continuously looking for ways to minimise their environmental footprint.
Kerry Lord, partner and GM for Voda says, “We’ve made great strides in reducing plastic, and we’re ahead of many companies in terms of sustainability. We have a way to go, but we’re committed to improving every day.”
Since its inception, Voda Plumbingware has seen steady growth, and at the Whangarei-based facility, 18 of the company’s 24 staff members work hard to meet increasing demand. “We’re in a huge growth period,” says Jon. “In fact, we aren’t far off outgrowing our factory.”
With quality, innovation, and environmental responsibility at its core, Voda Plumbingware is well-positioned to reach new heights and, as the company expands its offerings and operations, Jon remains committed to ensuring their products meet the evolving needs of New Zealand plumbers and homeowners.
“We’re not just selling products; we’re offering solutions tailored for market trends and our country’s unique conditions,” he says. “And with upcoming regulations and increased demand for durable, sustainable products, I’m confident we’re on the right path.”
MC SERIES MODULAR CHANNEL SYSTEM
Stainless Steel Drainage Solutions for Commercial Kitchens and Food & Beverage Production Facilities.
MADE
SIZING EXPANSION VESSELS
Expansion vessels for mains pressure hot water cylinder installations can now be considered as an alternative to cold water expansion valves.
NZ Building Code Clause G12 (3rd edition, amendment 14) details an alternative to cold water expansion valves (CWE), utilising an expansion vessel for mains pressure hot water cylinder installations.
Expansion vessels have been used in many countries as a means of allowing for thermal expansion for various reasons. These include the elimination of the CWE relief drain pipework being exposed at its termination outside, where freezing conditions may prevent the safe operation of these important safety devices and systems. There are several considerations when this option is being explored as an alternative to a cold-water expansion valve. It must:
Comply with BS EN 13831 and be suitable for use with potable (drinking) water Be sized to ensure the maximum system pressure does not exceed the working
AUTHOR: PLUMBERS, GASFITTERS & DRAINLAYERS BOARD
pressure of the hot water storage vessel and the working pressure of expansion vessel itself
Be pre-charged to a pressure matching the water supply pressure to the mains pressure storage water heater
Be installed with a heat trap on the coldwater supply pipe between the expansion
vessel and the storage water heater when the expansion vessel is located within 500mm of a storage water heater inlet
Be installed in a manner that provides for easy access for replacement, servicing and maintenance
Be adequately supported or restrained to prevent damage at the point of connection of the vessel to the pipework if the vessel is subject to external forces.
Calculating the minimum capacity
The sizing of the expansion vessel is critical to its correct operation. G12/AS1 paragraph 6.6.8 gives the formula for calculating the minimum capacity.
The minimum capacity of an expansion vessel shall be calculated from the formula:
Ve = Vs x η / AF
Where:
Ve = minimum capacity of expansion vessel (litre)
Vs = volume of hot water storage (litre)
η = expansion factor (from Table 7)
AF = (P2 – P1)/(P2 + 101)
P1 = water supply pressure (kPa, typically the setting of the pressure limiting or pressure reducing valve)
*Thot = Storage water heater thermostat setting (°C)
COMMENT: Ve Minimum Expansion Vessel Capacity
Note: The minimum expansion vessel capacities shown in this table are based on a mains pressure storage water heater system with a 500kPa water supply pressure and an 850kPa TPR valve setting.
1. The table above provides examples of minimum expansion vessel capacities for a mains pressure storage water heater system calculated using this method, for a situation in which:
P1 = 500kPa (P1 = Pressure limiting valve
2. Depending on the vessel design, its capacity (maximum acceptance volume) may be less than its total volume.
3. AS/NZS 3500.4 contains another method for calculating the size of expansion vessels, and is referenced in G12/AS3.
P2 = 0.85 x TPR valve setting (kPa)
Tables
The image below Table 7: Expansion Factors from G12/AS1 shows common sizes of hot water cylinders, and the thermostat setting is also provided to assist in the selection of the correct sized expansion vessel. For example, for a 180l cylinder set at 65°C, a 13l pressure vessel is required.
If the cylinder size or temperature setting of the thermostat is not listed in the Ve
Minimum Expansion Vessel Capacity (litre) image, use the formula above to calculate the vessel size.
Find the current version of G12 Water Supplies (Amendment 14) at www.building. govt.nz/building-code-compliance
ABOUT THE AUTHOR: The Plumbers, Gasfitters & Drainlayers Board’s technical helpline can assist with any situation outside these parameters. Call 0800 743 262 during business hours to speak to a technical advisor.
Table 7: Expansion Factors (Water supplied at 0°C to 20°C) G12/AS1 Paragraph 6.6.8
It’s quicker, easier and neater with the Apex Fast Fit Combi Pack.
Just one pipe bend is required, and the cylinder-hugging installation sits tidily within the drip tray dimensions.
With less joins, thanks to the integrated check valve and EVT, as well as a unique tee ball valve.
Less time on the job means less cost. Now that’s straightforward.
CONTINUOUS FLOW WATER HEATERS
Understanding hot water delivery options
Existing continuous flow gas water heaters available at merchants (or in your van) can still be installed under the updated standards and G12/AS1 Acceptable Solution –you just need to adjust the delivery temperature to 50°C for bathroom fixtures.
From 2 November 2024, the maximum delivery temperature of hot water to new plumbing fixtures for personal hygiene reduced from 55°C to 50°C in most buildings. This applies to sanitary fixtures, such as hand basins, baths and showers. It does not apply to kitchen sinks or laundries, and does not change the minimum hot water cylinder storage temperature of 60°C to limit the risk of legionella bacteria growth.
If you are installing or replacing a gas continuous flow water heater for a customer, you have two options:
KITCHEN/LAUNDRY BATHROOM
1. Hot water delivery at 50°C throughout the house (Diagram 1):
Install an appliance that’s pre-set to 50°C
Using the advice given by Rheem and Rinnai on the opposite page, adjust the various existing models so they deliver 50°C water to all outlets.
2. Hot water delivery at 55°C in kitchens and laundries (Diagram 2):
If your customer wants the water delivered to their kitchen or laundry
to be higher than 50°C, use a model that can be set to temperatures exceeding 50°C, and install a tempering valve set to deliver hot water at no more than 50°C on the pipework supplying hot water to sanitary fixtures for personal hygiene.
NOTE: If carrying out a like-for-like replacement of a hot water system for a customer, you must still comply with the Building Code.
KITCHEN/LAUNDRY
Installers have two water temperature delivery options when installing a gas continuous flow water heater for a client.
ACCEPTABLE SOLUTION G12/AS1
Master Plumbers and gas continuous flow appliance suppliers held discussions with MBIE regarding Table 8B in the latest version of Acceptable Solution G12/AS1 (3rd edition, amendment 14).
The table references Australian standard AS 3498. This standard contains sub-clauses that limit the maximum temperature adjustment for a temperature limited water heater.
Following consultation, MBIE has modified the reference to AS3498 to exclude these subclauses.
This modification means that continuous flow water heaters set to deliver water not exceeding 50°C can be subsequently adjusted by an authorised installer to deliver water above 50°C, if required. In these situations, the authorised installer is responsible for providing additional temperature control device(s) as needed to ensure the maximum temperature of hot water delivered at the outlets of sanitary fixtures for personal hygiene does not exceed 50°C.
Diagram 1.
Diagram 2.
How to adjust pre-set temperature
Advice from Rheem and Rinnai on adjusting existing models to deliver hot water at 50°C.
Rheem advice 27
Pre-set temperature adjustment:
1. Locate top row of DIP switches
2. Turn on DIP switches 3 and 4 simultaneously
3. Press MIN button once to drop temperature setting to
as shown on
4. Turn off DIP switches 3 and 4 to lock in.
16, 20 and 26 litre models 8746 and 874A Series
Rinnai advice
Pre-set temperature adjustment:
1. Locate DIP switches on main PCB
2. Turn on DIP switches 3 and 4 simultaneously
3. Press MIN button once to drop temperature setting to 50°C as shown on LED display
4. Turn off DIP switches 3 and 4 to lock in.
Scan QR code to watch how-to video for Rheem 27 litre models.
Scan QR code to watch how-to video for Rheem 16, 20 and 26 litre models.
For any queries, contact Rheem on 0800 657 336.
Infinity models A16, A20 A24, A26, A28i and EF26
For any queries, contact the Rinnai Customer Experience team on 0800 746 624 or info@rinnai.co.nz
How to check RINNAI product temperature setting
IMPORTANT! RINNAI PRODUCT CHANGE UPDATE
Always check the label on the carton before installation. The carton clearly indicates if the appliance is set to 50°C (see image below left).
MBIE has amended the acceptable solutions and verification methods for E1 Surface Water, G12 Water Supplies, and G13 Foul Water: Changes to Acceptable Solution G12/AS1 include measures to lower the maximum hot water temperature delivered at the tap for most buildings from 55°C to 50°C and the introduction of additional temperature control devices to give plumbers more ways to limit hot water temperatures. Excerpt from www.building.govt.nz This change comes into effect from 2 November 2024.
RINNAI INFINITY® - change of factory default temperature
IMPORTANT! RINNAI PRODUCT CHANGE UPDATE
Pre-set temperature adjustment: Follow the installation manual supplied with every INFINITY appliance.
There are no obvious indications of the set temperature on the appliance itself, but you can see from the serial number on the data plate if the unit was made before or after the new rules came into effect.
In compliance with this change, the factory default temperature of the domestic model Rinnai INFINITY® water heaters has been set to 50°C with units in early circulation across New Zealand from May 2024. This change impacts the following Rinnai INFINITY® appliances A-Series – A16, A20, A24, A26, A28i and the EF26 How to tell if a Rinnai INFINITY® appliance is set to 50°C: There are 2 indications to look out for:
MBIE has amended the acceptable solutions and verification methods for E1 Surface Water, G12 Water Supplies, and G13 Foul Water: Changes to Acceptable Solution G12/AS1 include measures to lower the maximum hot water temperature delivered at the tap for most buildings from 55°C to 50°C and the introduction of additional temperature control devices to give plumbers more ways to limit hot water temperatures. *Excerpt from www.building.govt.nz This change comes into effect from 2 November 2024.
1. Carton Label
Water heaters set to 50°C will have this label on the carton in which it comes.
RINNAI INFINITY® - change of factory default temperature
In compliance with
Scan QR code to watch how-to video for Rinnai INFINITY models.
In the example shown below right, the first two digits of the serial number show the year of manufacture and the second two digits the month of manufacture (ie, September 2022).
There are no overt indications of set temperature on the appliance itself, so please carefully inspect the carton prior to disposal and installation.
Rinnai INFINITY appliances manufactured from 1 February 2024 have been set at 50°C. So, any serial number displaying 24.02 and beyond are set to 50°C.
How to adjust the
PUMPS & FILTERS YOUR QUESTIONS ANSWERED
In this Q&A, Doug Waugh of 43South provides plumbers
with answers to some commonly asked questions.
AUTHOR: DOUG WAUGH, 43SOUTH
Q: What should I be looking for in terms of drinking water certification when purchasing a water pump?
A: When purchasing a domestic water supply unit, the plumber should look for AS/NZS 4020 drinking water certification and that the unit is also lead free.
Q: What should I be looking for in terms of certification when purchasing replacement cartridges?
A: I would recommend plumbers look for the WaterMark or NSF standards as these are internationally recognised.
Q: Is a jet pump suitable for domestic water supply from an above ground tank?
A: I commonly see jet pumps used in this application, due to the initial capital cost being lower than a multistage pump. However, I don’t recommend jet pumps for this type of install, as the water is circulated in the housing of the pump, which increases power consumption and overall pump maintenance lifecycle cost.
Q: What type of pump should I use instead?
A: The most efficient pump for house supply would be a horizontal multistage pump. These can be with variable speed drive or single speed.
Q: What type of pump should I use for an underground water tank?
A: A jet pump is suitable for this application because a jet pump has a better suction lift capability than a multistage unit.
Cutter pumps, such as the Multicut 08, are used in sewage applications where the total pressure required is higher than a vortex pump can achieve.
What is the best size suction pipe to use for domestic pumps?
Plumbers should aim to keep the pipework velocity under 1m per second for max usage for the home (ie, large house –75l/m = 50mm suction pipe). Many pump early failures are due to undersized suction lines.
If a pump is turning on and off regularly, what might be the cause?
The main reason is usually a leak downstream of the pump or a non-return valve failure. This would be the first place I would look.
Q: How often should filters be replaced?
A: Depending on the application, the filter should be changed every six to 12 months. I recommend this is set up as an ongoing service after initial install, to create a recurring revenue stream.
Q: Where would I use a vortex pump vs a cutter pump in a sewage application?
A: You would use a vortex pump for lower lift applications where you are moving sewage from a sump into mains gravity sewer. A cutter pump is used for applications where the total pressure required is higher than a vortex pump can achieve.
An example of this is when the sewer line is on a hill, and you are pumping up to this from the bottom of the property. A vortex pump will pass larger solids directly into the sewer, whereas the cutter will cut the effluent first. Cutter pumps require maintenance to keep the cutters sharp and operating to capacity.
Q: Why do we get sewage pumps burning out?
A: I see a lot of lack of maintenance where the cutters become worn and can’t function correctly, and sewage becomes jammed in the cutting plate. In the case of vortex pumps, solids larger than the pump’s capacity can block the units.
Pumps can be protected by having electrical controllers that stop the unit in the case of higher amp draw or lower amp draw.
ABOUT THE AUTHOR: Doug Waugh is Sales Manager for 43South. His experience in the industrial and agriculture pumping sector spans 19 years. Based out of the Christchurch branch, Doug brings a wealth of knowledge to the team. His varied role includes selling, specifying and training on domestic, industrial and rural water pump applications. www.43south.co.nz
GALIANO KONTACT
Make a statement in your kitchen with the new Galiano Kontact® Pull-Down Sink Mixer.
A user focused design for the busy modern kitchen space for all those times when you have your hands full. Kontact® sink mixers are elegant, effortless, and practical. Choose from one of the 6 stunning finishes available in the Galiano range.
Greens Tapware - designed and engineered in NZ since 1935 – fostering the plumbing industry today for a bright future tomorrow.
SCAN QR CODE TO SEE HOW THE TECHNOLOGY WORKS
SHRINKING THE SHRINK WRAP PROBLEM
Building wrap is one of the most visible types of plastic found on construction sites. The latest in this construction waste series from the Environmental Innovation Centre (EIC) looks at what’s being done to minimise shrink wrap wastage.
Building shrink wrap, typically made of low-density polyethylene (LDPE), is highly visible in New Zealand’s urban environment. Serving as a protective layer for large objects or structures, it shields from weather-related damage during transportation, storage and construction.
Despite its benefits – including increased efficiency, dust and debris containment, safety enhancement, versatility and cost savings – building shrink wrap poses a growing environmental dilemma. Its properties make recycling difficult, especially as it cannot be recycled together with hard plastics. Recent media coverage has raised serious concerns about the amount of plastic waste created by shrink wrap.
What can we do about it?
To address the shrink wrap dilemma, the EIC collaborated closely with ShrinkWrap Supplies (SWS) and the Scaffolding, Access and Rigging NZ (SARNZ) industry organisation to identify opportunities for creating circularity through reuse and recycling. The goal was to reduce plastic waste sent to landfill by enabling SWS customers to dispose of their used shrink wrap sustainably. A nationwide initiative was sought to ensure all SWS shrink wrap could be recycled and utilised in New Zealand.
SWS already had a supplier return scheme for the Auckland region in place, but further development was needed to fill in the gaps in the process, especially transportation and quality control to ensure the material from all over New Zealand gets recycled locally. Working with a New Zealand recycler, SWS and EIC established rules for returns that would allow the shrink wrap to be recycled
SWS has invested in a bailer to compress the soft plastics, making transportation to the recycler more efficient.
into quality new products, such as dampproof membrane for under-concrete slabs. The plastic must be clean and sorted into a designated bag, free from other plastics or biodegradable materials.
SWS developed their own bag made from recycled shrink wrap plastic, incorporating a unique customer barcode for tracking purposes, in case the plastic wasn’t returned in the proper condition. Customers were responsible for sorting, checking and dropping off the used building wrap at a designated depot.
Transportation back to the SWS depot also posed a significant challenge, especially from the regions. To address this, SWS negotiated with a nationwide transport partner to implement a reverse logistics scheme, facilitating the return of plastic from all over New Zealand back to the SWS depot in Silverdale, Auckland.
Customers can now drop off their shrink wrap bags at designated transport depots, strategically located in most regions. The bags are designed to be lifted when full (30kg) and to fit into remaining gaps in the trucks. SWS invested in a bailer to compress the soft plastics, making transportation to the recycler significantly more efficient. Additionally, on receiving the plastic, SWS conducts quality control checks, weighs the plastic and issues the sender a receipt to prove that they have disposed of their material in a responsible manner.
For the recycler, Polymer Processing, the provision of qualitycontrolled plastic waste means that the waste can be made back into a high-quality resin and used to make other plastic products, including dampproof membrane. This circular process has reduced the amount of virgin plastic being imported into NZ, ultimately reducing the carbon footprint and quantity of plastic disposed of to landfill.
This collaboration exemplifies how working with an innovative supplier can create a circular nationwide solution. Having industry support from organisations like SARNZ is crucial for facilitating and prioritising sustainable action. From EIC’s point of view, it is extremely encouraging to see what sustainability solutions can be developed by making connections with willing and motivated stakeholders across a range of different industries.
If you have any questions for the Environmental Innovation Centre (EIC) team that you would like answered, please contact ta@environmental-innovation.nz
Learn more about the EIC at www.environmental-innovation.nz
ABOUT THE AUTHOR: Exploring ways to minimise construction and building waste is a passion for Dr Terri-Ann Berry, Co-Director of the Environmental Innovation Centre (EIC). Terri-Ann has partnered with Master Builder Nigel Benton to develop practical environmental solutions for the industry. This column from EIC is reproduced from a regular series in Building Today.
For over 85 years Jung Pumpen has been a reliable partner for sewage and wastewater disposal across the globe. Producing high-quality pumps and pumping stations for both small-scale domestic house and land drainage to large-scale industrial and community wastewater treatment.
Due to the high quality materials and optimum motor protection these pumps are well known for their dependability and long service life.
MADEIN GERMANY NIEDAM YNAMREG
Makita 18V LXT Handheld Pressure Washer
Tackle outdoor cleaning tasks with ease using the Makita 18V LXT Handheld Pressure Washer DHW180 – a versatile and portable tool that connects to any standard garden hose to provide water access for washing vehicles, windows, paving, decks, and more. For use in remote areas without access to mains water, an optional plastic bottle adapter is available as well as a self-priming syphon hose that can be fitted to extract water out of a reservoir, such as a water tank or drum.
ideal for a variety of cleaning applications. At only 2.7kg with a 6.0Ah battery, DHW180Z is perfect for use in all orientations, whether you are overhead cleaning a house or underneath a vehicle. It features a 5-in-1 nozzle which can be toggled from a 0° to 40° spray width angle, as well as a shower/rinse mode for added versatility.
Matte black Terminator loose nut range
Hydroflow’s popular Terminator range is now available in matte black. The innovative swivel nut design you can rely on is now offered with an electroplated matte black designer finish. This range features a rotating nut, allowing the outlet to be adjusted to the correct position for easy connection.The cone washer seals on the inside of the brass nipple, meaning Teflon tape or hemp is not required, minimising the risk of leakage.
Features
Install to desired position first time
No Teflon or sealant required
Great for confined spaces
Maximum working pressure 500kPa
Hot and cold indicators included Slimline compact profile
Designer lever/pin style handle.
Milwaukee M18™ Transfer Pump
Faster Water Transfers, Faster Service Calls. The M18™ Transfer Pump (M18TP-0) brings new-to-world cordless innovation to the industry with the fastest setup in the marketplace. With a self-priming pump, you can connect and go quicker than ever. The tool’s flexible impeller and powerful pump moves water at up to 1817L per hour (30.3L per min), generates up to 5.5m of lift and produces up to 23m of head height. As a part of the M18™ System of tools, it is powered by REDLITHIUM™ battery packs, which deliver up to 900L moved per charge on a REDLITHIUM™ 5.0Ah battery pack. Onboard REDLINK™ Intelligence can recognise when the tool stops moving water and automatically shuts itself off to avoid dry pumping. Additionally, REDLINK™ provides optimised performance and overload protection in abusive situations.
CISTERN TAP PIN HANDLE Code: TMCTLHB
WASHING MACHINE TAP STANDARD HANDLE Code: TMWMSHB
CISTERN TAP STANDARD HANDLE Code: TMCTSHB
WASHING MACHINE TAP PIN HANDLE Code: TMWMLHBP
Fergus introduces new enquiry management feature for plumbers
Fergus job management software for plumbers has launched a new enquiry management feature to help manage customer enquiries more easily. With this feature, plumbing businesses can add a simple contact form to their website, allowing potential customers to directly send their details. Once submitted, the information is automatically added to Fergus, where it can be quickly turned into a job.
The Fergus Go mobile app also lets plumbers share the enquiry form link while on the go, so new enquiries can be captured wherever they are. This makes it easier to stay on top of incoming work and avoid missing any potential jobs. By simplifying how customer enquiries are handled, Fergus is helping plumbers stay organised and respond to new work faster.
HOT 2.6 N from Stiebel Eltron
Stiebel Eltron introduces the new HOT 2.6 N Premium Under Sink Water Boiler, offering a compact, efficient solution for your hot water needs. This space-saving unit fits neatly under the sink, delivering instant hot water at a consistent temperature of up to 95°C. Its electronic temperature control ensures you get the perfect amount of hot water without the risk of steam or splashes, making it ideal for quick hot drinks, food preparation, and tackling tough cleaning tasks.
The system comes complete with a sleek brushed mono tap and features a child safety lock for added peace of mind. With the HOT 2.6, you no longer need to wait for water to heat up – simply enjoy hot water on demand. Discover how this innovative product can make your kitchen more efficient and convenient. www.stiebel-eltron.co.nz/hot-water-boiler
Aqualine Tank Seal
The Perfect Solution for Secure Water Tank Connections
The Aqualine Tank Seal provides a reliable and secure way to connect PVC pipes to water tanks. Crafted from high-quality, UV-rated EPDM rubber, this seal is designed for durability and long-lasting performance in a range of water storage applications.
Installation is straightforward – use a 121mm holesaw to install a 100mm PVC pipe, with the help of a little lubricant to ensure a smooth fit. Ideal for rainwater harvesting, domestic water tanks, and agricultural or industrial supply systems, the Aqualine Tank Seal ensures a dependable and effective connection that protects your water storage system.
Engineered for efficiency and ease of use, the Aqualine Tank Seal offers peace of mind by maintaining the integrity of your water system. Now available in New Zealand, it’s the costeffective, versatile choice for all your water tank connection needs.
New Matte Ceramic Basin by St Michel Bathroomware
The Misura vanity from St Michel Bathroomware features a new ceramic basin, now available in luxurious matte white, with the option of gloss white. The matte ceramic finish offers a sleek, easy-to-maintain alternative to matte solid surface basins, eliminating smudging and staining. A matching ceramic waste is also available, enhancing the cohesive design.
The Misura range offers eight decorative finishes, including two woodgrain options, and a choice of seven handle colours, designed to match Soul tapware for a coordinated look. Drawer hardware is Hettich, German-made for superior durability and performance. Proudly made in New Zealand, this product is built for reliability and style in residential spaces.
Comply
Hansen Easy Fit Compression Fittings
Hansen Easy Fit ID Compression Fittings
Hansen True Fit Threaded Fittings
Hansen True Fit Tank Fittings
Hansen Full Flow Ball Valves
Hansen Fastflo Valves
Hansen Superflo Plastic & Brass Valves
Hansen
Fit Poly Fittings
Get help to unmask cyber crime by watching the short, easy-to-follow video series from Own Your Online.
BUSINESS RISK ANALYSIS & Risk Plan Creation
In this new three-part series, Trevor Slater will take you through a simple risk analysis process you can follow to create your own business risk plan.
AUTHOR: TREVOR SLATER
When we plan an overseas holiday, we take steps to ensure its success. For example, we make sure our passports are up to date, our itinerary is clear, we have the right visas, we have been vaccinated as needed etc.
We do this to minimise the risk of not achieving our goal of having a nice holiday and doing the things we have planned.
Unfortunately, we often don’t follow the same risk analysis process in our businesses. Business risk analysis is a process of thinking about what might stop you being successful and how you can mitigate or reduce those risks.
Firstly, let me acknowledge that creating a good risk plan is not a fun thing to do! It demands time away from other business
activities and may also give you a bit of a scare when you see the risks your business is exposed to.
The good news is that, when it is completed, your business will be far safer from failure. Plus, you only need to do a full risk plan once and then simply update it as needed.
So, what is risk?
In simple terms, risk is anything that may impede you from achieving your goals. It can include: the potential that actual results won’t equal anticipated outcomes (risk as uncertainty) the risk of bad things happening (risk as hazard).
Risk is made up of two factors: the likelihood of the risk happening for real and, if it does, what the impact on your business will be.
There are a number of different risk analysis and risk planning processes. This series will follow a version I have found easy to use and very effective.
Overview of risk analysis process
1. Identify all risks to the success of the business
2. Rate the likelihood or probability of the risk occurring
3. Rate the impact on the business if the risk happens
4. Is the current risk control or mitigation sufficient?
5. If not take mitigation steps (control, accept, avoid, transfer)
6. Ensure all staff are aware of the risk plan
7. Update and review annually or as new risks are identified.
Step 1: Identify the risks
This is the first step and forms the foundation of your risk plan. You need to look at what risks might happen that will stop you reaching your business goal.
You can list them in any order to start with and then categorise them if you wish. An example of risk categories are:
Human – loss and incapacity of key people
Pandemic – another Covid
Operational – access to essential supplies
Reputational – poor customer ratings
Social media – one-star ratings
Procedural – internal controls
Project – budget overruns
Financial – business failures
Technical – IT failure
Natural – disasters
Political – changes in laws
Structural – unsafe workplace
The best person to identify your business risks is, of course, YOU. As an example, here are three risk examples that could be run through the analysis and mitigation process.
1. Human – the only registered gasfitter in your business is injured and unable to work for some time
2. Social media – someone gives your business a one-star rating on Google
3. Financial – payment for a large project has been delayed due to a dispute.
In the next instalment, I will take you through rating the risks you have identified.
World-class
designed
accurate and
your
temperature
PRV, Tempering valves, TPR, Combo valve kits and 4-in-1 valves Find the perfect valve for your next job today! ABOUT THE AUTHOR: Trevor Slater works with the team at Simply Resolution, who deliver dispute resolution services and can help you with any Disputes Tribunal matter. Email trevor.slater@ simplyresolution.co.nz; www.simplyresolution.co.nz
Scan the QR code to see the full range of day to day valve or contact us on 0800 WATERWARE
In a recent judgment, the Court of Appeal upheld potential criminal liability for producer statements. Read on to find out how this impacts the construction industry.
AUTHOR: JONATHAN FORSEY, DUNCAN COTTERILL
The Court of Appeal has confirmed that issuing producer statements is ‘building work’ under the Building Act 2004. Authors of producer statements now have the potential to be criminally liable under section 40 of the Building Act 2004.
How this decision came about In 2021, Tauranga District Court laid charges against Bruce Cameron, an engineer who issued producer statements in connection with a residential subdivision and Bella Vista Homes development near Tauranga known as The Lakes. His role involved on-site construction monitoring, testing, and giving instructions and directions to building contractors.
Mr Cameron and The Engineer Ltd (TEL), an engineering company engaged by the principal, were convicted of carrying out non-compliant building work. The basis for the charges was that they had provided the Council with producer statements (PS4s) relating to restricted building work carried out at the site which did not accurately reflect what had been done.
The District Court found Mr Cameron and TEL liable under Section 40 of the Building Act (Building work not to be carried out without consent) for issuing producer statements following or resulting from construction monitoring.
They appealed their convictions, which were quashed by the High Court in 2022. Conflicting authority prompted the Solicitor-General to seek clarification with the Court of Appeal*.
The Court of Appeal was referred the following question of law (arising from Cancian v Tauranga City Council [2022] NZHC 556):
“Was the Court correct to find that the issue of producer statements (following or as a result of construction monitoring) in relation to non-compliant building work does not give rise to liability under s 40 of the Building Act 2004?”
The answer depends on the interpretation of ‘building work’ as it appears in that provision – a point of law.
The Court of Appeal responded: “No.”
The Court of Appeal noted that producer statements do not have a legislative basis but are routinely issued and relied upon in the construction industry.
WHAT THIS DECISION MEANS FOR THE INDUSTRY
The Court of Appeal held that parties issuing producer statements are doing more than giving an opinion. The Court held they reflect the work the author has carried out to express the opinion and confirms the author has reasonable grounds for belief in compliance.
This means authors of producer statements must take care to ensure they can point to the reasonableness of their grounds for belief. It highlights the importance of keeping records of on-site monitoring, particularly at key stages. Authors should carefully consider whether they have all the necessary information available to them when statements are signed off – something
that can be difficult in practice where there are acute pressures.
It seems unlikely the decision will lead to a sudden surge in criminal prosecutions. However, it is a useful summary of the significance of producer statements in the consenting process, despite their having no formal statutory framework.
While producer statements currently have no legislative basis, they are a routine part of the construction industry and relied upon by many. This decision highlights that they are not a rubberstamping exercise, and this emphasises the importance of getting them right, as the sanctions for getting them wrong now go beyond civil or disciplinary liability.
“This process enables building consent authorities to reduce the cost and delays that would be incurred if they carried out their regulatory functions under the Act using only their own employees.”
Whilst having no statutory basis, producer statements are usually issued in standard form and regularly issued and relied upon in the construction industry. The Court accepted that the issuing of producer statements amounts to carrying out ‘building work’ for the purposes of the Building Act 2004.
The Court also held that: “We conclude that although it is not a statutory document, a producer statement is a standard document with well understood content and purpose, intended to contain reasonable statements of professional opinion that the building works to which they relate have been completed in accordance with the building consent and the building code.”
Example of a producer statement construction review (PS4) form. The Court of Appeal has accepted that issuing producer statements amounts to carrying out ‘building work’ for the purposes of the Building Act 2004.
“The Act does not provide for producer statements, unlike its predecessor the Building Act 1991. But they are commonly used to advise building consent authorities about construction work that has been carried out in the course of implementing building consents.
“Their provision by suitably qualified persons may be accepted by building consent authorities as an accurate representation of work that has been carried out and as giving reasonable assurance the work has been carried out in accordance with the building consent and the building code.
The Court concluded that the work necessary for producer statements fell within the definition of sitework.
*Solicitor-General’s Reference (NO 1 OF 2022) [2024] NZCA 514 [11 October 2024]
ABOUT THE AUTHOR:
Jonathan Forsey, Special Counsel – Litigation and Dispute Resolution, Duncan Cotterill
Jonathan regularly advises clients on construction contracts issues, retentions and compliance issues, contracting, delay, variations, insurance and regulatory matters, as well as contract and negligence issues. He has been a board member and secretary of the Society of Construction Law New Zealand since 2018.
Speak up, speak out!
It’s clear from feedback that unfair treatment on the job is a real issue for many tradespeople and apprentices. Lisa Duston has guidance on handling these situations.
AUTHOR: LISA DUSTON, PEOPLE & CULTURE MANAGER, MASTER PLUMBERS AND MASTERLINK
Whether it’s inappropriate comments about your background, gender, or anything else, unfair treatment is not OK. Here are seven steps to help you stay safe and stand up for yourself.
1. Know your worth
You’re skilled at what you do—that’s why you’re here. If someone makes an unfair comment, remember it doesn’t reflect on you. Your work speaks for itself.
2. Set boundaries
If someone’s crossing the line, respond calmly but firmly. A simple, “Let’s keep this professional”, or “I’m here to do my job”, makes it clear that respect is expected.
3. Prioritise your safety
If you feel unsafe because of someone’s behaviour, leave the site immediately. Call a trusted teammate or supervisor to support you. Your safety comes first – no job is worth risking that.
4. Lean on your team
We all know what it’s like to face tough situations. Don’t hesitate to talk to your team or manager if something’s off. A strong team backs each other up, making the workplace safer and more supportive.
5. Know your rights and company policies
Familiarise yourself with your company’s policies on discrimination, bullying and harassment. If a situation goes too far, report it. Policies are there to keep the job site respectful and safe for everyone.
6. Support each other
If you see a colleague facing unfair treatment, offer your support. Sometimes, knowing someone has your back makes all the difference.
7. Take care of yourself
Dealing with unfair treatment or conflict can be exhausting. Engage in activities outside of work that help you recharge – exercise, hobbies, or time with friends and family.
Standing up for respect on the job benefits everyone. Be an upstander for your workmates, not a bystander. Support them, and if you see or hear something that isn’t respectful, call it out. By supporting each other and addressing disrespectful behaviour, we can create an industry culture where every person is valued and supported.
ABOUT THE AUTHOR:
The Master Plumbers HR team is committed to supporting members and their people who face unfair treatment on the job. We understand the challenges you may encounter and are here to provide guidance and assistance. Contact People & Culture Manager Lisa Duston—details in the member log-in at www.masterplumbers.org.nz
Ports of Auckland learnings
The recent Ports of Auckland CEO conviction highlights officers’ health and safety responsibilities.
AUTHOR: REBECCA MOSS, HEALTH, SAFETY AND WELLBEING
ADVISOR, MASTER PLUMBERS AND MASTERLINK
The recent conviction of the former Ports of Auckland CEO under the Health and Safety at Work Act 2015 serves as a crucial reminder to company leaders that prioritising workplace health and safety is not optional, but a legal responsibility that can lead to personal accountability. The case followed the death of a Ports of Auckland worker in 2020, with investigations revealing critical safety failings. The CEO was held accountable for not exercising due diligence to ensure appropriate health and safety systems were in place. This first prosecution of its kind under the Act underscores that directors, CEOs, and senior leaders must actively engage in workplace safety and manage risks effectively.
The lesson is clear: leaders must understand their workplace risks, implement effective safety systems, and monitor them regularly. Ignorance is not a defence under the law. For businesses, this means conducting regular audits, addressing hazards promptly, and fostering a culture where workers feel confident and have the forum to raise safety concerns.
You don’t need to have everything perfect from the outset – being able to demonstrate you are taking proactive steps is essential. Begin by understanding your obligations under the Act and the specific risks in your business. Listen to your team and involve them in creating safer practices. Small, consistent actions that demonstrate continual improvement can make a significant difference in keeping everyone safe.
Key considerations for officers
Review and monitor systems – Regularly assess your health and safety processes. Actively enquire, monitor, and verify their effectiveness. Engage beyond oversight – Due diligence means more than oversight. Officers must stay informed of obligations under the Act and ensure compliance.
Seek expert advice – Use industry expertise and stay current with best practice. Falling short of standards isn’t excused by others doing the same.
ABOUT THE AUTHOR: Rebecca Moss is Health, Safety and Wellbeing Advisor at Master Plumbers and Masterlink. Members, their teams, Masterlink hosts and apprentices can call Rebecca for health and safety advice. To be connected to wellbeing support, call Rebecca on the confidential 0800 Wellbeing number, available in the member log-in at www.masterplumbers.org.nz
The
new retention money scheme has been in place for just over a year now. NZ Plumber provides a quick refresher on what you need to know when involved with large projects.
AUTHORS: JULIA FLATTERY AND JONATHAN FORSEY, DUNCAN COTTERILL
The Construction and Contracts (Retention Money)
Amendment Act 2023 came into force in October 2023. It strengthens and clarifies the retention money scheme in the Construction Contracts Act 2002 (CCA).
What contracts does it apply to?
Any contracts entered into or amended on or after 5 October 2023, other than residential build contracts between a homeowner and a contractor.
What is retention money?
Retention money is an amount held back from a payment made under a construction contract. It is usually a percentage of the amount payable of each installment. It is generally held to ensure a contractor performs all its obligations under the contract, and is released either on practical completion or after the end of a defects notification period.
If there are retention monies for a project, the monies need to be held for each contract that refers to retentions. For example, if there is a retention in the head contract between the owner and the head contractor and a retention in the head contract between the head contractor and the subcontractor, both the owner and the head contractor need to hold the specified retention. Think of it as a layer cake…
How do retention monies need to be held?
Retention monies must either be held in a bank account or be the subject of a suitable financial instrument, such as insurance or a payment bond. Given the difficulties of obtaining insurance and bonds, the vast majority of retentions will be held in a bank account. There is no obligation for each retention to be held in a separate bank account. It is acceptable to just have one retentions account for all projects and subcontractors, but there must be separate ledgers identifying each subcontractor retention money is being held for and the subcontract to which it relates.
The new regime imposes specific requirements in relation to retention accounts: the account must be used solely for the purpose of retention money; and the party holding the retention must ensure the bank is aware the account is a trust account for the purposes of holding retention money.
What are the reporting obligations?
There are now compulsory reporting obligations on parties holding retentions, which means they must proactively provide subcontractors with information in relation to their retentions. You no longer have to ask the head contractor/ owner to provide this information – they must provide it.
When do these reporting obligations start?
Reporting obligations start from the time retention money is first held (or as soon as practicable) and continue at least every three months thereafter until the retention monies are released. This three-month period runs from when the retention was first held, so there will be different reporting dates for different retentions.
For those holding retentions for suppliers/ subcontractors, it may be sensible to include these reporting obligations as part of the monthly payment schedules to avoid being in breach of reporting obligations by missing a date, and to ease the administrative burden.
What information must be provided?
the most recent amount withheld, the relevant construction contract, and the date of the retention the total amount of retention money held for the contractor/ subcontractor
if held in a bank account, the name of the bank and branch, the name of the account, the name of the relevant ledger (if the account has separate ledgers), and the total balance held for the contractor/ subcontractor
if using an insurance policy or bond, the name of the issuer, sufficient information to identify the instrument (such as a policy number), and the protected amount.
What happens to those who do not comply with the new regime?
There are penalties for non-compliance, which include:
failure to keep retention monies as required – up to $200,000 fine failure to keep proper accounting and other records – up to $50,000 fine
failure to provide regular reports on retention money – up to $50,000 fine.
The above fines apply on a breach-by-breach basis and are cumulative so, if an entity fails to comply with the new regime in relation to five different subcontracts, the fines will be multiplied by five. Importantly, the new regime also imposes penalties on individual directors and each director can also be fined up to $50,000 per offence.
Who enforces the new regime?
Compliance is monitored and enforced by the Ministry of Business, Innovation and Employment (MBIE). MBIE has powers to obtain information and issue warrants and there are offences for obstructing their investigation.
How does the new regime help in the event of receivership or liquidation?
If the party holding the retention is placed into receivership or liquidation, the receiver or liquidator will hold the retention money on trust and must deal with it in the same way as that party was required to do so.
The receiver/ liquidator will be able to deduct their reasonable fees and costs in relation to managing retentions from the retention money account. There is no guidance in relation to, or cap on, the fees and costs a receiver/ liquidator can charge but they do have to be reasonable. What is reasonable will depend on the circumstances of the particular receivership/ liquidation.
ABOUT THE AUTHORS:
Julia Flattery, Partner – Commercial, Duncan Cotterill
Julia is an experienced construction lawyer, who brings significant large-project build expertise. She regularly drafts project specific building contracts, subcontracts, consultant appointments, warranties, performance bonds and other ancillary documentation; and advises head contractors, subcontractors, consultants and funders in relation to contract packages.
Jonathan Forsey, Special Counsel – Litigation and Dispute Resolution, Duncan Cotterill
Jonathan regularly advises clients on construction contracts issues, retentions and compliance issues, contracting, delay, variations, insurance and regulatory matters, as well as contract and negligence issues. He has been a board member and secretary of the Society of Construction Law New Zealand since 2018.
Career starters
At just 28, Blake Patrick is an inspiration to the next generation of plumbers, balancing his role as a business owner, husband and father – and now becoming New Zealand’s 2024 Young Plumber of the Year. NZ Plumber talks to Blake and event organisers Plumbing World about how the competition celebrates high standards and great attitudes.
AUTHOR: JE T’AIME HAYR
A
level-headed approach and outstanding
calm,
performance during the four-hour practical challenge contributed to Blake Patrick’s win at Plumbing World’s 2024 Young Plumber of the Year competition.
The Plumbing World Young Plumber of the Year competition aims to address the nationwide shortage of plumbers and ageing demographic in the trade, while also rewarding excellence. “We’re committed to futureproofing the New Zealand plumbing industry,” says event co-organiser Michelle Bingham.
“Each competitor goes through a series of events, starting with 32 branch events nationwide and leading up to regional finals, with the national final
as the pinnacle. The process is both a personal and professional journey for the competitors, and tests participants’ practical skills and theoretical knowledge.”
Focus on accuracy and skill
At the national final, participants face a 4-hour practical challenge, involving installing a fully equipped bathroom on an individual wooden platform, complete with all essential fittings: shower, basin, tapware, toilet, hot water cylinder, and backflow preventers. “It’s a rigorous task, focusing
on accuracy and skill rather than speed,” explains Michelle. “Many don’t finish, but the goal is to ensure the work is done exceptionally well. National winner Blake Patrick was one of the only ones to finish the practical to a phenomenal standard.”
Competitors must also complete a 45-minute theory test, worth 20 per cent of the overall score, to assess their foundational knowledge. The competition’s setup allows judges – all industry veterans – to observe competitors and evaluate their craftsmanship and professionalism.
Blake Patrick with his trophy, rewarding industry excellence.
www.makita.co.nz/products/model/
Blake’s journey to the national title has been years in the making, having entered the competition twice before, consistently excelling at both the branch and regional levels. His high score in the theory test and outstanding performance in the practical portion helped secure his place at the top in 2024.
Handling the pressure
Technical skills aside, Blake also impressed the judges with his levelheaded demeanour, ability to handle pressure, and quiet determination to get the job done. “His commitment to excellence and his steady, focused approach make him a fantastic ambassador for the Young Plumber’s Club and a role model for young tradespeople across the country,” says Michelle.
For Blake, the competition is an awesome box to tick, as he has worked so hard for it. “It’s challenging and the nerves get pumping during the practical, but winning reinforces that I’m on the right path and making the right choices,” he says.
“The process is both a personal and professional journey for the competitors, and tests participants’ practical skills and theoretical knowledge.”
MICHELLE BINGHAM YPOTY co-organiser
In his daily work, Blake enjoys the variety of tasks across plumbing, gasfitting, and drainage, and is also passionate about mentoring others. As owner of Limitless Plumbing & Gas in Whangarei, he and his wife Jade have built a thriving business while raising two young boys (“sleep is overrated,” he says with a laugh). “My main driver is training people and giving them the opportunity to build a lifestyle and career in a secure trade. We now have three apprentices, and it’s so rewarding to support them in their growth.”
As Blake steps into his role as 2024 Young Plumber of the Year, he’s focused on raising awareness about the industry’s need for skilled workers and reflects on how the event is not only a valuable way to celebrate excellence in young people but also to create meaningful connections between apprentices, employers, and suppliers.
Blake encourages employers to get their staff registered and competing in the 2025 Young Plumber of the Year competition.
INTEGRITY AND POSITIVITY
Harmony Pearce was awarded the MVP (Most Valued Plumber) title at the 2024 Young Plumber of the Year competition. A 25-year-old apprentice from Dunedin, Harmony stood out for her positive attitude, integrity, and skill set, showing remarkable growth from the
regional events to the national final. Her dedication to the industry is evident – she even donated her regional prize, a Makita power drill set, to Plumbing World Dunedin to encourage more young people, especially women, to enter the trade.
IN THE TOP TEN!
Congratulations to all 10 national finalists at Plumbing World’s 2024 Young Plumber of the Year competition, and particularly to the top prize winners.
WINNER: Blake Patrick, Limitless Plumbing & Gas – Whangarei
SECOND PLACE: Tristan Harris, Revolution Plumbing & Gas – Christchurch
THIRD PLACE: Liam Dewar, Quantum Waste Water Systems – Levin
Oliver Davidson, Paul Summerfield Plumbing – Ashburton
Harmony Pearce is a valuable advocate for increasing female representation in the plumbing sector.
Sessanta, where luxury meets everyday indulgence.
For those who seek the extraordinary, Sessanta transforms the everyday ritual of bathing into a luxurious experience.
AVAILABLE EXCLUSIVELY FROM SCAN TO VIEW THE SESSANTA CATALOGUE
To round off our series of profiles of the six apprentice members of the new Apprentice Representative Group, this edition we introduce readers to Brooklin Toia and Zack Stalker.
Brooklin Toia is 16 months into his Masterlink apprenticeship in plumbing, drainlaying and gasfitting, hosted by Plumbing & Gas Works in Hamilton. His plumbing career journey began with a pre-trade at Wintec’s Te Pūkenga Rotokauri Campus.
“I enjoy the physical aspects of plumbing and also the opportunities to learn something new every day,” he says. Not so enjoyable has been the uncertainty around block course scheduling and the lack of options to complete the bookwork.
“Sometimes people have trouble expressing what they think in written form and end up failing papers because of this,” he explains.
Brooklin applied to join the Apprentice Representative Group (ARG) as he wanted to be part of a group pushing the concerns of all apprentices in Aotearoa and giving them a voice to be heard.
Zack Stalker, fellow ARG apprentice member has also had issues with block course scheduling and says there have been other challenges around communication from training providers and the content in assessments and study guides.
He hopes the ARG can assist in streamlining the apprenticeship and make it easier to follow for future apprentices. “I also hope we help try and modernise certain
aspects of the apprenticeship to make it more understandable for the apprentice.”
Zack, who’s 23, is a fourth-year Masterlink plumbing, drainlaying and gasfitting apprentice, hosted by Barry Dell Plumbing in Dunedin. He spent a few months working as a plumbing labourer before leaving school and then decided to pursue the trade as a career.
The Apprentice Representative Group wants to be a voice for all plumbing apprentices around Aotearoa New Zealand. To get in touch, email Lisa Duston: lduston@masterplumbers.org.nz
Brooklin Toia.
Zack Stalker.
Available in a range of lengths, practical additions such as integrated toilet roll holder, towel rails, robe hook and rail shower allow the accessories to be individually customised. Coming Soon
“PLUMBING WAS THE LOGICAL CHOICE”
From dancing in Yorkshire to plumbing in Central Otago, newly qualified plumber Karl Quayle has an interesting back story, as NZ Plumber discovers.
AUTHOR: DAWN ADAMS
PHOTOGRAPHY: HANNAH HUGHES
Karl Quayle’s route into plumbing wasn’t your usual – he initially studied physical and dance theatre. But in school he enjoyed practical subjects like art and workshop; anything where he could get creative using wood, plastic and metal.
Karl, who’s originally from West Yorkshire in England, shares that he and wife Holly were stuck in jobs that weren’t going to help them achieve their life goals. So, when a friend offered them free accommodation in Queenstown, they jumped at the chance to come to New Zealand and applied for working holiday visas. With an aunt and uncle in Auckland, the decision felt easy.
“Holly and I love the mountains and lakes and decided very early on we wanted to grow a family here in Otago, so have moved to Lake Hāwea.” They now own a house where they’re bringing up their son, six-year-old Jack.
Plumbing seed is sown
An early role running Fox Glacier Top 10 Holiday Park led Karl and Holly to hire an older couple as duty managers. The
husband, Nevil Brown, was very handy and spoke with Karl about his time as a plumber and how he’d gained his skillset. “At that point a seed was sown in my head that I was going to research getting a trade under my belt… plumbing was the most logical choice for me.”
Karl joined McIvor Plumbers and Gasfitters Wanaka in June 2019 and began his Masterlink PGD apprenticeship, which he finished in April this year.
Adult learner with ADHD
Karl, who’s 37, credits having a bit of life experience and his work in tourism with helping him easily build good relationships with local builders and other trades. However, as an adult apprentice – and one with ADHD – he did find some parts of the apprenticeship tough.
He says it took some adjusting to being talked to as if he knew very little – until he realised it was absolutely true that he had a lot to learn about plumbing. “This took a shift in my ego… every day is a learning day.”
It was very easy to apply for an apprenticeship through Masterlink, he
Karl Quayle and his wife Holly have made Otago their home after moving from England.
adds, and he enjoyed good input from his regional manager throughout his study, keeping him in the loop on training and courses he could join and being there for mental health support, too, if needed.
Having ADHD, Karl needs strategies for study and work to make life easier. To help with his studies, he broke information into sections and made a plan around when and for how long he could study effectively. Once he’d worked that out, study was just about “getting it done”.
Masterlink organised Trade Lab exam refresher courses for Karl in all three areas of the apprenticeship. “This helped me lock sections together that would double up information – and solidify important bits of the plumbing code.”
As an adult learner, Karl has the advantage of being self aware and able to self manage. This helped him know he needed to allow extra time before he took the Tradesman exams.
“It was very easy to apply for an apprenticeship.”
At work, he’s learned to write information down or else it gets forgotten. “I tend to ask questions a few times in different ways so I can gauge the answers are working towards the same result.”
Future plans and family life
Karl describes himself, Holly and Jack as a “standard” family but on hearing more it seems they’re as different as the next. “Holly works in finance and loves to sing, perform at gigs in her band and play guitar.”
Six-year-old Jack loves Ninja Turtles and wants to be a lizard trainer when he grows up. And Karl? He loves to hop on his Royal Enfield in his spare time to enjoy the spectacular Central Otago roads.
He says their focus is to be happy with their careers, so the working week is an enjoyable one, and for Jack to grow up healthy and happy with what he’s learning in life.
Karl is also keen to learn the trade well enough to be able to “pass it on to the next apprentice with laughs and hope they enjoy it too”.
And as for the dancing?
Karl still enjoys a shuffle at staff parties but says his theatre days are behind him. It has left him with a love of movies, though, and he says he bores colleagues with obscure references to Tarantino movies when he can!
Karl, who recently qualified, came to his plumbing career as an adult apprentice.
STRAIGHTS MDPE JOINERS ELBOWS
SPE20
SPE25
25mm MDPE x 25mm MDPE
20mm MDPE x 20mm MDPE
Enquire now at your local plumbing merchant!
EPE20
20mm MDPE x 20mm MDPE
EPE25
25mm MDPE x 25mm MDPE
WATCH OUR SOCIALS FOR NEW ADDITIONS TO THIS R ANGE
With a complete range of RWC BEECO Valves including RPZD backflow preventers and double check valves, and RWC dual check valves and hose connection vacuum breakers. RWC valves are the premier choice for backflow in the New Zealand plumbing marketplace.
THE SIDE
10 MINUTES WITH...
BRAITH SWANBERG
apprentice plumber and Junior Black Fin
Braith Swanberg has followed dad Greg into plumbing and surf lifesaving – leading to some impressive results at the recent Lifesaving World Champs on Australia’s Gold Coast.
AUTHOR: DAWN ADAMS PHOTOGRAPHY: JAMIE TROUGHTON/DSCRIBE MEDIA
Tauranga plumbing apprentice Braith Swanberg competed in this year’s Lifesaving World Championships in Queensland, Australia, as a first reserve on the New Zealand Junior Black Fins team.
Tell us a bit about your apprenticeship. I work with my dad Greg. I am about four months into my plumbing and gasfitting apprenticeship and love it. There are two of us and we use contractors to help us out in the busy times. Our business specialises in new homes, alterations and general maintenance. Dad has been in business for over 20 years with great clients.
Why a career in plumbing?
I always liked the thought of doing a practical job. I grew up seeing what Dad did and thought it would be worth a go. It’s great you get to do a variety of work – indoors and out.
When did you get into surf lifesaving and why?
I have been a member of Omanu Beach Surf Lifesaving Club since I was five years old. My brother Connor was also a good surf athlete, so I grew up watching him as well. Mum and Dad wanted us to be confident in the water – especially living near the ocean – so the surf club was the perfect option.
Have you ever had to put your skills into practice in a real-life situation?
I lifeguard during the summer as a volunteer and have been involved in many rescues – some outside of patrol hours –just while out surfing with mates.
What training do you do?
I have a heavy training programme, which includes five morning swim sessions with
Stan Teokotai-White at the Mt Maunganui Swimming Club and six surf sessions at Omanu Beach SLSC with Cory Hutchings and Danielle McKenzie. I am very fortunate to have that calibre of coaching.
How do you fit training around work?
Dad expects me at work at 8 – non-negotiable – and I work till around 4pm before I head to the beach. I have to try to be pretty organised, eating and sleeping well as well as fitting in my apprenticeship bookwork.
Tell us about being part of the recent Lifesaving World Championships on the Gold Coast.
I was disappointed to have missed out in the Junior Black Fins team. However, I was first reserve, although not expecting anyone to get injured. I got called into the team at late notice on the Saturday, with racing starting the following Thursday. It was a fantastic event, with over 50 countries competing and 5,000 competitors.
How did you go?
My specialist event is the Ironman, which involves a surf ski, board and swim leg –with runs in between. I finished 4th in the world youth final. I also finished 4th in the surf race, which is a surf swim. Being a part of the NZ team is an experience I will never forget, and hopefully other opportunities will come my way.
Braith in his day job as a plumbing apprentice at his father’s business, Master Plumbers member Greg Swanberg Plumbing.
Photograph: supplied
Braith’s specialist event at the competition was the Ironman, which involves a surf ski, board and swim, with runs in between each leg.
Unlock the Rheem Online Training Tool to master the ins and outs of Rheem products.
Convenient, flexible learning you can access anytime, anywhere, and learn at your own pace.
Let’s connect
“Found this unique connection, never leaked!” says Shane Rider. Thanks for sharing Shane!
A selection of festive crackers for your enjoyment.
Can you top these? Send your dodgy photos to the Ed: bsellers@masterplumbers.org.nz
Where to start?
“The more you look, the worse it gets,” says Craig Ferguson of Riverside Plumbing and Gas of this sorry scene. “A good thing we are undergoing renovations at this property to make it safe for the new owners.”
How does your garden grow?
“Had a client with drainage issues, ended up replacing the pipe and look what we found,” says Sam Stewart of this photo. “They installed a garden bed and noticed the issues soon after.”
Ticking time bomb
“Here’s a low-pressure hot water cylinder I recently replaced,” says Dan of Perry Plumbing. “Was glad to get this bomb out of the place with young kids. Maybe it was installed to turn the hot water off when they went on holiday.”
Tall story
Brain teaser
“Got called to this property to tidy this up and move it into the garden shed next to it,” says Jason England of JP Plumbing of this eye-popping muddle.
Thanks to Murray Rigby for sending in these two photos. “Pete was on site for this lovely bit of plumbing by a supposed plumber,” he says. “The cylinder was a little too tall, so some copper pipework required adjusting. Also installed a ball valve on top of the cylinder...”
Guilt drip
Thanks to Kelly Southall of Kellys Plumbing in Palmerston North for this contribution. “The lads found this gradual leak in a wall behind a bath,” he says.
Send your dodgy photos to the Ed: bsellers@masterplumbers.org.nz. The bigger the file, the larger we can show it on the page.
Grow your business with Masterlink
Steve Meadows
Auckland & Northland 027 558 5441
Steve Weeks
Steve Weeks
Upper South Island 021 433 615
Upper South Island 021 433 615
Colin Kilpatrick Auckland 021 773 296
Danny Ledwith Otago & South Canterbury 021 456 934
Russell Walsh Central North Island 027 600 9929
Raewyn Meharg Lower South Island 021 356 748
Bob McCoy Lower North Island 027 479 0075
Peter Shields Apprentice Training Manager 021 289 0255
Our team is here to help you create a strong, well-trained work focus on the job at hand.
work
Our robust recruitment process ensures quality apprentices, personally selected to fit with you and your business.
HOW CAN WE HELP YOU? Talk to your Regional Manager Call us on 0800 502 102 Visit masterlink.co.nz
Save on advertising and recruitment costs. Pay only for the hours your Masterlink apprentice is on the job.
We hire and manage your Masterlink apprentice for you, so you can focus on building and growing your business.
PB
Same high performance material with improved long term performance from the new metric SDR9 dimensions.*
The only PB in NZ to offer PN20 pressure rating.
PEX
Made from high grade PE100 compounds to achieve the PN20 rating versus PE80 based PEX pipes.
To find out more please visit www.marley.co.nz/secura-one or scan the QR code
*Only the SecuraOne 12mm PB maintains the PN16 rating
