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Elmira, Ontario, Canada | observerxtra.com | Volume 27 | Issue 28
Living Here | 24
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Growth prompts Home Hardware to move its dealer markets Rob Wallace, chief retail operations officer for Home Hardware Stores Ltd., at the distribution centre in St. Jacobs where a new warehouse management system is in place.
Steve Kannon
Twice-annual trade shows shift to Toronto venue as warehouse space in St. Jacobs is at a premium Steve Kannon Observer Staff
LOOKING TO RE-IMAGINE ITS TWICE-YEARLY dealer show coming out of the pandemic and relieve space issues at its St. Jacobs headquarters, Home Hardware is moving the event to Toronto starting in
September. It’ll be the first time for an in-person gathering since the COVID-19 crisis prompted a shift to a virtual event. The pandemic was also a boom time for the home-improvement sector, with the St. Jacobs warehouse space at a premium, prompting the
company to look for other locations for the event, now dubbed ‘Homecoming,’ explains Rob Wallace, chief retail operations officer for Home Hardware Stores Ltd. “Quite simply, we’ve experienced exceptional growth,” he said in an interview following last week’s announcement of
the change. “With that growth, we got to a point where our distribution facilities here had to be maximized, and for the twice-a-year market, we had to take over a significant portion of our distribution center to support those events. We simply have outgrown the ability to do that.
BACK TO SUMMER EVENT
“So we started to look for another venue where we could make sure that we were maintaining our supply chain and distribution to all of our stores through our facility here, while at the same time looking for a way to elevate our successful Home Hardware markets. ... We explored a number
of different venues and ultimately landed on the Enercare Centre in Toronto.” Months of planning go into each show, which draws the owner-operators from some 1,100 Home Hardware stores across the country along with suppliers showcas→ HOME HARDWARE 5
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