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Panzer Concierge Medical: Personal medical care
Panzer Concierge Medicine
personalizes health care with 24/7 access and house calls
Getting basic health care is no easy undertaking in 2021. It takes time — lots of time. Once you do get an appointment, you can expect to sit in the doctor’s waiting room long past your appointment time. If you have a simple question or just need a prescription, don’t expect either without an appointment. And once you do get in, the odds of having a relaxed, lengthy discussion with your medical provider about all your health concerns are pretty slim – after all, others are waiting their turn. At Panzer Concierge Medicine, patients have a totally different experience. Todd Panzer, a board certified Nurse Practitioner, opened the medical practice in January and currently limits his patient load to 200 people. While that is expected to grow as the practice grows, Panzer takes pride in being available to his patients 24/7 – either in his office, on the phone or through home visits. “If you can imagine what old-time family practice doctors did, that’s what I do,” said Panzer, who spent 15 years serving patients at Ocala Family Medical Center, a practice co-founded by his father, the late Dr. Robert Panzer. “Most of medicine’s problems is in communication, because patients can’t get hold of who they need. I’m just a phone call away.” Panzer Concierge Medicine, located at 207 SE 8th Street in Ocala, provides everything your family doctor does, plus a state-ofthe-art IV Nutrition Clinic, without all the things most people hate most about going to the doctor. Panzer and his staff can write any prescription, make referrals to any specialist, provide mental health consultations and provide all family practice procedures.
The fact that Panzer and his staff have both the expertise and, importantly, the time to treat patients thoroughly is a hallmark of the Panzer Concierge Medicine — and that matters to their patients’ long-term well-being.
“Our approach is to cultivate a proactive relationship, not just reactive urgent care,” Panzer said.
The result has been a robust response to the new practice. “It’s been incredible,” he said. “The fact that they are able to call, that they’re able to reach me, provides great comfort to them. The fact that they can call me on a Saturday matters to them, and to me.”
In addition to Panzer, Panzer Concierge Medicine also has two other medical professionals on staff, Nurse Practitioner Renee Hogan and Rachel Leeds, a Registered Nurse. The team makes “going to the doctor” a pleasant experience that is focused on the patient’s needs, and their patients say so.
Steve Weitlauf, a Realtor and Contractor, is one of those patients and said Panzer understands that time is money.
“With me, I stay really, really busy, both my wife and me,” Weitlauf said. “It’s so hard, especially with COVID going on, to go to the doctor. You sit there and sit there.
“Todd, he’s amazing. He’ll always answer his phone. You can always get him or go by there and he’ll see you. And being here so long, his resources are amazing.
“It’s all about the convenience. You can’t put a price on convenience.”
Building contractor Bobby Tillander echoed Weitlauf’s remarks.
“Honestly, I’ve been a patient of Todd’s for 15 years, and he brought his bedside manner that he had at Ocala Family Medical to Panzer Concierge,” Tillander said. “He’s very, very attentive. He’s always there.
“I’m very busy, so my time is precious. A normal doctor’s visit takes about two hours of my time. With Todd, we can do a telemedicine thing, or he just comes to the office. I find that amazing. It is so fluid. No hiccups at all.”
Tillander said he and his wife, Nikki, also use Panzer Concierge Medicine’s IV Nutrition Clinic, which patients – and the general public – can utilize to boost everything from their immunity to their stamina to their libido. The therapies offered replace nutrients, micronutrients and vitamins.
During visits to the Nutrition Clinic, patients are given complimentary oxygen therapy and sit in state-of-the-art massage chairs that provide relaxation and relief from head to toe. Panzer said the Nutrition Clinic can help you rejuvenate your skin, boost your immunity, help your athletic performance and recovery, fight fatigue, improve your li-
We come to you.
bido and enhance our overall fitness, all in a leisurely atmosphere. There are also hormone therapies for men and women.
The IV nutrient treatments are more effective because the process allows the body to better absorb the nutrients and hormones.
The Tillanders get vitamin therapy every other Friday and are thrilled with the results.
“It has made such a difference in me,” Tillander said. “I’m 60 years old and I started this vitamin therapy and it really has made such a difference. I have so much more energy.”
Panzer prides himself on the personal attention he gives his patients. The typical patient visit lasts about an hour and the practice sees somewhere between 10 and 15 patients a day, from children to geriatrics. In the end, however, Panzer said it is the patient who drives the care received at Panzer Concierge Medicine.
“I’ll take as good of care of you as you’ll let me,” he said. “I want you to get what you want out of it.”
Panzer Concierge Medicine offers two packages for patients.
The first is for patients with health insurance and costs $3,000 annually. This package includes 24/7 service and house calls. Labs and ancillary services – things like MRI’s, X-rays and various lab tests – performed at outside facilities are charged to your insurance. The plan also includes one IV Nutrition Clinic treatment.
The second package, for uninsured patients, costs $6,000 per year and includes 24/7 access and house calls. It also covers an array of ancillary and lab services and three IV Nutrition Clinic treatments.
