Grindstone Renovations builds on customer service

Grindstone Renovations

focused on customer satisfaction

If you are looking to renovate your kitchen, bathroom or just make some improvements to your home or business, Grindstone Renovations is one of Ocala’s newest contractors, and customer service is the cornerstone of its business.

Co-owners Kevin Price and Joey Trahan have years of experience in construction and renovation work in the Ocala market. Price, who has 14 years of experience in the local market, specializes in tile work and general construction, while Trahan has an extensive background in electrical work. The two started Grindstone Renovations this year.

Price said customer satisfaction is

Grindstone Renovations’ primary goal.

“We strive to make the customer happy,” he said. “I tell every customer that we need half of the cost at the start of the project, and then we ask for the other half upon completion – and we won’t get that until they are completely satisfied.”

Most of the work Grindstone Renovations does is in Marion County. While they specialize in custom tile work – bathrooms, backsplashes, walls and floors – they also perform a full array of construction and renovation work. They will remove walls, install windows and doors, handle kitchen installation, do custom texture work and perform any general construction work that is needed. They also do indoor and outdoor painting.

Grindstone Renovations does work on either residential or commercial projects and uses the best materials available.

“We do work on anything from a mobile home to million-dollar mansion and give as much attention to detail as we can, no matter the project,” Price said.

He and Trahan pride themselves on quick customer response as well. They provide free estimates, typically provide them within three days of being contacted.

“I try to get out as soon as possible and talk to you about what you want done and give you an estimate,” Price said.

And, he adds, customers can expect their experience with Grindstone Renovations to be one marked by courteousness and punctuality.

Price said while he and Trahan can do anything related to home or office renovation, right now bathroom remodels are the hot thing. “Everyone wants a bathroom remodel,” he said. “Everyone wants a nice walk-in shower in their master suite. Everyone wants their own personal space.” Regardless of the job, Price said, the overarching goal of Grindstone Renovations is customer satisfaction, and they try to ensure that with attention to detail. “People always appreciate the attention to detail – all the small, minute details that make it look professional,” he said. “We go the extra mile. If there’s something small that needs to be done above and beyond the job, we do it.” Grindstone Renovations can be reached at 352-304-1239 for fast, accurate estimates. Kevin Price and Joey Trahan