ESSENTIALS SERIES
TURKEY AFTER SALES GUIDE
INSIDE >> • First Steps: TAPU and Utilities • Moving In & Home Care • Legal Rights & Shipping in Furniture, Pets and Vehicles • Property Rental & Selling On
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© Oceanwide Properties Ltd 2013 Turkey Essentials Series: Guide 002 UK office | London 85-87 Bayham Street London. NW1 0AG Tel: +44 (0) 207 424 7892 Mob: +44 (0) 776 015 5601 Turkey office | Fethiye Tuzla Mahallesi, Cahit Gunduz Cad., Bahriye Ucok Parki Yani, No.1, Daire 1. Fethiye, Muğla Tel: +90 (0) 252 6149 174 Mob: +90 (0) 531 648 6140 Registered company in England and Wales 05413508
www.oceanwideproperties.co.uk
WELCOME
et-up
ilities s t U – 6 e g a p
our y g n isteri g e R ) 4– page eed ( TAPU D Title
Hoşgeldiniz Welcome Welcome to the Oceanwide Properties Essentials After Sales Guide and a warm congratulations from all of us on the successful purchase of your new property in Turkey! Here at Oceanwide Properties we do not believe our service should stop the minute you sign on the dotted line. With more than eight years’ experience in helping clients secure Turkish properties, we realise that purchasing your villa or apartment is just the first step to enjoying all that life and investment in Turkey has to offer. With so many foreign nationals now choosing to purchase property in Turkey, we’ve compiled this
page 8 – Moving in
and home
care
brief look-to after sales guide to help get you up and running in your new home. With useful sections covering organising utility connections, furnishing your home, organising healthcare, applying for residency and renting and selling your property, we have tried to cover most of the common questions we get asked after a house sale has gone through. We hope you find this an informative resource while you settle in and don’t forget we are on hand should you require any further advice or assistance. In the meantime, have a browse through and, most importantly, start to enjoy the benefits of your new home in the fascinating and wonderful country that is Turkey! Suleyman Akbay, Director - Oceanwide Properties www.oceanwideproperties.co.uk
contents First steps 4 5 6
from page 4
Title Deed (TAPU) registration Home Insurances Utility connections
Moving in and home care 8 10
Furnishing your property and international removals Property maintenance
Getting settled 12 13 14 15 16
from page 11
Applying for residency Healthcare in Turkey Cars and vehicles in Turkey Bringing pets to Turkey Learning the language
Rental and selling on 18 18
from page 8
from page 18
Renting your Turkish property Selling your property
FAQs
from page 19
From transferring money to paying council tax to mobile phones and airport transfer times – a selection of our most commonly asked questions.
FIRST STEPS
Registering your Title Deed (TAPU) This is the legal side of your property purchase and your chosen solicitor deals with all the legal aspects of your purchase. Use the process checklist below to ensure that all the relevant procedures have been completed or are in a process of being completed. MILITARY CLEARANCE >> HAS MILITARY CLEARANCE BEEN APPLIED FOR? Relevant paperwork needed for the application are a scaled map showing the location of the property from the local municipality, the title deed of the property (TAPU) and your passport translation. These are then sent to the local military authority. It takes approximately six to 12 weeks for clearance be granted.
X
TAPU REGISTRATION >> HAS THE TITLE DEED BEEN REGISTERED AT THE REGISTRAR? Once the clearance has been granted your solicitor (provided that they have power of attorney) will start the process of registering the property deed to your name. The seller will need to be present at the registrar to sign the deed over. At this stage you are required to pay the stamp duty; currently at a rate of 4% based on the declared property value. (The value of the property is obtained from the Belediye (local municipality) prior to registering the property.
X
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X
>> HAS THE TITLE DEED BEEN REGISTERED AT THE BELEDIYE? Once the property is signed in your name at the registrar and you are the legal owner of the property, your solicitor will also register your title deed with the Belediye.
UTILITY REGISTRATION
X
>> HAS THE WATER AND ELECTRICTY SUPPLY BEEN TRANSFERRED TO YOUR NAME? Some solicitors incorporate the registration of the property’s water and electricity to your name within their service fee. It is important that the transfer is done as soon as the title deed is registered against your name. If your property is an off-plan purchase the water and electricity will be on a construction meter. The rates of a construction meter are much higher than residential meterage, so you need to ensure that this is done to avoid being hit with higher utility charges.
FIRST STEPS
Home insurances Having bought your Turkish property it is important to make sure it is protected. There is one compulsory insurance required by every property in Turkey and in addition to this many home owners choose to take out non-compulsory home and contents insurances. COMPULSORY INSURANCE >> DASK (Turkish Catastrophic Insurance Pool – TCIP) Earthquake Insurance: All property owners in Turkey require DASK insurance. This insurance is mandatory for all buildings and residences in Turkey except those constructed on specific village settlement areas or those deemed as public buildings. Much of Turkey lies on fault lines and is unfortunately at risk of earthquakes. The TCIP was set up by the government in the 1990s when they realised the potential for large compensation claims should such a catastrophe hit. Since its formation, the scheme has extended cover to millions of properties throughout Turkey. DASK Insurance is easily arranged via local insurance companies, maintenance providers or even banks. The cost is dependent on the size and location of your property and the insurance is paid yearly. NOTE: DASK insurance covers you for the rebuild value and not the market value of your home. NON-COMPULSORY INSURANCE >> Home and Contents Insurance: Although not a strict requirement, contents insurance is certainly a good idea to take out if you are intending to keep items of value in your home or if you are planning to only visit your property occasionally.
There are many insurance providers in Turkey and on the internet. It may also be possible for your UK or foreign broker to cover your property abroad. Most policies cover the perils you would normally expect and valuables and other additions are assessed and quoted on an individual basis. Shop around for the best deals and prices. >> Public Liability Insurance Should you decide to rent out your property it is recommended to obtain the relevant public liability insurances. Again there are both overseas/ Turkish insurers that offer relevant services. For new build properties, please be aware that relevant construction insurances would have been obtained by your developer. Builders’ guarantees should be incorporated within your sales contract by your solicitor. It is important to keep this contract in a safe place should you need to call upon it.
SEEKING ADVICE Currently all banks in Turkey are offering various insurances including building/contents and earthquake insurance. A standard earthquake insurance set out by the Turkish government (DASK) is compulsory, however you can get a separate insurance with international/Turkish private insurers. Oceanwide Properties is happy to recommend insurance companies that deal with overseas property insurances. For full details please see our website at www.oceanwideproperties.co.uk/ buying-property-in-turkey-resources/property_ insurance_in_turkey-39.html
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FIRST STEPS
Utility connections Ensuring that your property has all the essential utility connections is the first step to getting it up and running. There are a number of processes involved in each case: ELECTRICITY Setting up your electricity connection is normally an easy process providing the queue in the office is not too long and you take the relevant paperwork. The majority of new developments and resale properties will already have an electric supply in place therefore all that is normally needed is for the new owner to transfer the connection into their name. This is often organised via the developer (if you have bought off plan or a new build), or via your solicitor who dealt with the sale. If you wish to organise this yourself, you need to visit the local electricity offices, pay the connection and transfer fee, show your TAPU and your passport to complete the process. >> BILL PAYMENT: Electricity is normally billed on a monthly or bi-monthly basis. Payments are easily made at the local electric offices, PTT (post office) or you can organise a direct debit from your Turkish bank account in Turkish Liras. To organise a direct debit with your bank, take an electric bill to your account manager and ask them to add it to your account. Alternatively, you may be able to organise it via internet banking if it has the correct facility.
GAS Most coastal areas and resorts do not have a mains gas supply. Gas is usually bought in bottles locally and used for firing cooker hobs, gas BBQs and heaters. There are many local LPG gas companies supplying bottles in various sizes. Popular brands include Aygaz, İpragaz and Milangaz. You will normally see the brand signs and silver gas bottles outside the stores that sell them. Bottles are usually recycled and delivered to your door on a buy to need basis. Ask your agent or neighbour for the best local suppliers.
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Istanbul and major cities do have mains gas in some areas. Used for central heating and stoves, it is supplied and billed by local providers in the same way that electricity is. In some apartment blocks gas is supplied on a communal basis, each apartment paying the maintenance company an equal share of supply unless it is individually metered. It is worth asking in advance if this is the case and, if so, what the average monthly cost is as sometimes this can prove expensive. Ideally you want your own supply or at least your own meter in order to pay for only the gas that you use. >> BILL PAYMENT: To organise bill payments and connections in your name, follow the same procedure as outlined for electricity above. Gas bottles are paid for on an upfront basis, usually with a small returnable deposit or reserve on the bottle.
FIRST STEPS
WATER Mains water is supplied via the area’s local Belediye (Council) or in some cases, where a property is remote or a mains supply unavailable, it is delivered into storage tanks via local suppliers. Ask your agent if in doubt. If using a tanked or local supplier, ask who to contact and how to arrange delivery. Normally it is supplied on a needs basis and paid directly. With regards to main government supplies, follow the same procedure as organising your electricity name transfer. Normally your developer, agent or solicitor will assist you. If organising the transfer yourself, you require your TAPU (Title Deeds), passport and funds to pay the transfer and connection fee. >> BILL PAYMENT: Water bills are usually sent on a bi-monthly basis and can be paid at the local office, PTT (post office) or via automatic debit from your Turkish Bank.
often run promotions so ask what the current offer is if you are interested. Alternatively, order the telephone line (a necessity for the internet) and search online for the cheapest / best internet providers locally, you will find many. >> BILL PAYMENT: You are charged a connection fee then sent or emailed monthly invoices that can be paid at Turk Telecom offices, via debit/credit card or through direct bank transfers.
>> TIP Unless you are familiar with the Turkish language, it is recommended to take a Turkish speaking friend or ask your solicitor or agent for assistance. Most local utility offices do not employ staff with foreign language skills.
TELEPHONE AND INTERNET LINES Fixed phone lines in Turkey are serviced by Turk Telecom. There are many local offices so ask your agent where the nearest is. Lines to established developments and popular areas are usually set up easily, although it can take some days for them to actually arrange it. They often ask for the telephone number of the closest property to you, or that of the previous owner so they can track the location. Take this, your passport, full address (TAPU ideally) and a Turkish speaker to your Turk Telecom local office and apply for a connection. Turk Telecom are also a popular internet and ADSL provider offering various packages. They
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MOVING IN AND HOME CARE
Furnishing your Turkish property Let Oceanwide Properties take the fuss out of furnishing your new property in Turkey! Furnishing your new villa or apartment can be an exciting and enjoyable time, but it can also be a time consuming, expensive and frustrating process for many. There are many ways to furnish your new Turkish home and budget restrictions, individual tastes, style and time restraints matter.
BUYING FURNITURE, ELECTRONIC AND WHITE GOODS IN TURKEY It is possible to source and purchase most furnishings locally at a reasonable prices. Although quality white goods, electronics and furniture can seem expensive, especially if you are planning to shop for big items yourself without the aid of an agent or a Turkish speaking friend, it still works out cheaper to buy in Turkey than ship goods from abroad in most cases. Using our personal shopping service, or organising a furniture pack direct from the developer, is normally the best method of furnishing your property at a decent price. Unfortunately foreigners do tend to pay premiums in many shops if unaccompanied.
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DEVELOPER FURNITURE PACKS As covered in the Oceanwide Properties Essentials Turkey Property Buyers Guide, whilst negotiating the purchase price of your property, it is best to push for subsidised white goods or furniture packs to be included in a sale rather than simply for cash discounts. Developers get great deals on bulk purchases therefore are happier to include these as additions in a sale rather than give you cash discounts. If you have bought a new-build property from a developer, ask them if they have furniture packs available and, if so, the price and what is included. Often they are reasonable and can save you considerable money and time. We are happy to assist you with your furniture shopping and oversee the delivery to your property, however we cannot be held responsible for any loss or damage caused.
Furniture price guide
BASIC (£)
MID-RANGE (£)
QUALITY (£)
2 BED APART/VILLA
5,000-7,000
7,000 - £9,000
9,000 - 11,000
3 BED APART/VILLA
7,000 – 9,000
9,000 - 11,000
11,000 - 13,000
MOVING IN AND HOME CARE
BRINGING FURNITURE FROM OVERSEAS There are two main ways to bring your household goods to Turkey from overseas: >> INTERNATIONAL REMOVAL COMPANIES: Many looking to move to Turkey permanently think that shipping their personal goods from home is the obvious option. Although it is possible, unless you employ a good door to door company, it can prove a very frustrating and time consuming process. It normally costs far more than buying the essential items locally and most ex-pats living in Turkey will advise you against it. Taxes, customs, paperwork, cargo costs, import charges, container prices and shipping times leave most that undertake the process annoyed, confused and out of pocket. If you are adamant your items are of sentimental value, irreplaceable or you are not willing to consider local options, your best bet is to limit the cargo to essential items only and get quotes from international companies or share a shipping container. Those looking to reside in Turkey permanently, or for more than 90 days in every 180 days, require a Turkish Residency Permit. You will need this book with a minimum of one year’s residency stated, along with your passport, TAPU (Title Deeds), full list of items being shipped including serial numbers and brand names of electric items, and an authorisation letter to your removals company allowing them to clear your shipment. Note: Banderol fees are often placed by customs on TVs, Radios, DVDs, Satellite Systems and any device broadcasting signals. Items, especially those in original packaging, may incur duties if deemed not for personal use, and only two electronic items of the same type can be imported. Overseas goods shipments need to arrive in Turkey within two month’s of your passport entry stamp.
>> OUR PERSONAL SHOPPING SERVICE Most clients choose to shop with us. Since we have walked you through the purchase of your new property, we now have a feel for your likes and dislikes so are in the ideal position to help you furnish your new home. We fetch you early morning and take you to the local furniture and white goods shops, most of which run regular promotions and give our team discounts, especially if buying multiple items. Your Personal Shopper with drive you to the relevant shops, help translate, negotiate sales and also organise delivery of the goods and/or storage at the shop’s depot if needed. We do not offer ‘furniture packs’ as each person’s tastes and requirements are different. This is simply part of our after sales service where we take you shopping, ensure that you pay reasonable prices and you leave feeling confident that your new home will look fabulous when you return! Contact us today for full details. >> DRIVING YOUR GOODS TO TURKEY: Again, most that have tried driving their goods to Turkey will advise you against it! The first thing to keep in mind is that, in most cases, you can only keep a foreign vehicle in Turkey for a maximum of six months, it then has to leave Turkey or incur extortionate taxes and fines. Embarking on this process means you need to organise your paperwork and residency in advance, drive your goods over, deal with the Customs and Border Controls yourself, pay the necessary duties and charges, then take your vehicle back out of Turkey a short time later. Although many have successfully driven their goods to Turkey in this manner, it can prove very costly unless you take a Turkish speaker or employ the services of an import assistant to help you. The paperwork needed is as listed in the section above.
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MOVING IN AND HOME CARE
Property maintenance Maintenance is a core component in the running of most Turkish properties, especially those on complexes, those with pools and gardens, or those bought on a buy to let basis. >> PRIVATE VILLAS Those that have purchased private new build or resale villas can normally choose to organise their grounds and pool maintenance themselves. Basic maintenance usually covers daily grounds upkeep and pool care during the summer season (typically May to October), and occasional care and upkeep throughout the winter months. Additional house cleaning, rental management, airport transfer, key handling and emergency maintenance services are available at additional cost. There are many local companies offering maintenance services, some better than others. Please ask us for details on a good company near you. As a rough guide, private villas grounds and pool maintenance normally costs between £800 and £1,500 per year. >> APARTMENT AND VILLA COMPLEXES Most apartment blocks and complexes with communal facilities will already have maintenance contracts in place. It is usually a mandatory requirement for those purchasing a property on such a site to pay their share of the communal maintenance fee. This fee covers the care and upkeep of communal pools, gardens, stairwells and any other shared facilities. Additional private rental, home cleaning and servicing is arranged privately and paid on an individual basis. As a guide, communal maintenance of an apartment complex with shared pool and gardens is normally between £400 and £800 per year.
>> SEEKING A MAINTENANCE COMPANY The Oceanwide Properties team can assist and advise clients on their maintenance needs. Although many complexes already have maintenance policies in place, for those that don’t we have partnered with good, local companies that offer a range of reasonably priced services based on client needs. Please ask us for full details and prices.
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GETTING SETTLED
Welcome home With the title deeds in your hands and furnishing and any maintenance needs in place, it’s time to get into the swing of life and living in Turkey. Some clients choose to opt for Turkish residency in order to access a number of rights including subsidised national healthcare and vehicle purchase. If settling permanently, you may also wish to bring over pets and learn the language.
GETTING SETTLED >>
GETTING SETTLED
Turkish residency Laws surrounding a foreign national’s right to stay in Turkey changed in 2012. Those entering Turkey can now stay for a maximum of 90 days in every 180 days. Although multiple entries are allowed during the 180 day period providing the 90 day rule is still adhered to, it leaves many Turkey property owners needing to apply for a residence permit if looking to stay longer. Applying for Turkish residency, or the ‘little blue book’ as it is often referred, can be a time consuming process unless you have your paperwork in order and either employ the services of a local agent or know where to go and what to do in advance. There are now many specialist Residency Agents offering to walk you through the entire process for a small fee, this is well worth considering especially if your language skills are not up to scratch!
HOW LONG DOES A RESIDENCY PERMIT LAST? Permits last for between six months and five years although a six month residency is normally only granted to seasonal workers. On first application up to a three year permit is normally given, those renewing their blue book can then apply for up to a five year stay. Turkish citizenship can only be applied for following five years of full residency.
IS A TURKISH RESIDENCY PERMIT EXPENSIVE? Thankfully the costs involved were reduced prior to the new legislation and are now affordable. As a guide, a one year residency costs around $ 80 / 60 Euros. The prices depend on the period of time applied for and are normally quoted by your local passport police according to the daily exchange rate in Dollars or Euros. Renewal costs the same and must be made within 14 days of the last permit’s expiry date.
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APPLYING FOR TURKISH RESIDENCY The following step by step guide is intended for information purposes only. We strongly suggest you employ the services of a Residency Agent or knowledgeable Turkish speaker if possible. X Get organised! Ideally contact a specialist residency agent to walk you through the following stages and bypass some. If going it alone, set out early to avoid a time consuming and frustrating day. Take a Turkish speaker with you and avoid government offices between their 12 noon and 1.30pm lunch times. X Prepare the documents • 8 passport photos • An official residency folder (from stationers) • 2 copies of your TAPU (Title Deeds) • Your passport and 2 colour photocopies of it including the main photo page and visa entry stamp • Your Turkish Tax Number (if you haven’t got one go to the local tax office and get one) • A bank statement showing you have sufficient funds to care for yourself for the residency duration. • Your previous residency book (if renewing)
GETTING SETTLED
X Passport Police
X
Visit your local Passport Police with the above and they will give you two forms, a Yabancilar Tarafindan Verilecek Ikamet Beyannamasi, your declaration for a residency permit and a Kaymakamlak Makamina document that you get stamped as you go around. Tell them the period of residency you are applying for and they will state the necessary fee to pay.
The Passport Police don’t accept hand written declarations so get yours typed up. The Passport Police will provide you with a link to an online template form with your initial residency application document checklist which you are required to use.
X Tax Office (Maliye) Take your forms, tax number, passport and folder and register your residency fee against your tax number at the Tax Office. Usually you register the fee at the specific desk then take the payment to the cash counter. Keep the receipt. X Government Building (Kaymkamlik) Take your forms to the counter and gain another stamp and signature. X Post Office (PTT) Take your forms and purchase your blue residency book from the PTT. Keep the receipt. This step is not always required, with residency books supplied by the Passport Police.
Type Residency Declaration
X
Return to Passport Police You should now have all the necessary documents, receipts and stamps in your folder. Take them back to the Passport Police and hopefully they will accept them. If not ask what they require in addition. When leaving your passport and documents with them ask how long it will take to return your passport and permit, also ask them what you should do if stopped and asked for your passport whilst it is in process. They normally give you a number to call or issue you with a note to show anyone who asks. Usually you are supplied with an application reference number to quote and a return date to go back to the Passport Police and collect your new residency book and any original documents you have submitted in support of your application.
>> LAW UPDATE 2013
At the time of publication the Turkish Parliament were tabling provisions to allow for automatic one year residency for foreign nationals purchasing property in Turkey. For up-to-date details, please consult your Oceawide Properties Sales Consultant and/or your legal advisor.
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GETTING SETTLED
Healthcare in Turkey Expats and those moving to Turkey will be pleased to learn that private healthcare in most developed areas is very good and relatively cheap if compared to Western Europe. There are some excellent private and state facilities in Istanbul, Antalya and the main coastal towns and cities. Healthcare is different in Turkey. Traditional doctors’ surgeries are relatively few and far between. The majority of regular prescription drugs and medications are available over the counter so for minor ailments and injuries, locals tend to visit the pharmacist rather than pay to see a doctor. Public healthcare in Turkey does vary in quality. Many of the state hospitals are overcrowded with limited facilities and poor foreign language skills. Although foreigners with residency can now opt to join the SGK state medical insurance policy, most expats prefer to pay the extra and take out private medical insurance so they can use the excellent private facilities should the need arise. The great value of private treatment in Turkey is now gaining much publicity. Recent years have seen an influx of foreigners choosing to take ’medical holidays’ to undergo cosmetic, fertility and dental procedures. The majority of private hospitals and clinics have state of the art equipment and many foreign speaking doctors and staff.
>> HEALTH INSURANCE IN TURKEY SGK is the state run healthcare policy available to Turkish Citizens and foreigners with residency. Although the state facilities do struggle and vary dramatically in standard dependent on region, expats can now join SGK for a small cost to receive treatment at hospitals within the scheme and discounted prescription medications and medical procedures in private hospitals. Most expats and foreigners take out private health insurance. There are many international companies offering differing rates and policies but “expat insurance” organised outside Turkey can work out costly. Most expats choose to organise their insurance locally via an agent. Costs differ according to existing conditions, age and what is required but are generally reasonably priced, just shop around for the best deal.
Cars and vehicles in Turkey Purchasing and running a car in Turkey is expensive if compared with the UK and other European countries. Vehicles are seen as a luxury therefore the taxes imposed on cars and fuel extortionate. Many moving to Turkey originally think they can simply buy and import a cheaper car from abroad. Sadly it is not that easy. Turkish authorities have strict regulations in place regarding the import of foreign vehicles. In most cases foreign cars can only stay in Turkey for a maximum of six months after which time it has to leave Turkey again for at least another six month period in order to avoid steep fines or risk of being impounded. >> EXCEPTIONS TO THE RULE: TAX FREE AND BLUE PLATE CARS Diplomats, foreigners granted a work permit by NATO, the Ministry of Labour and foreign press may be able to purchase a tax-free or blue plate car, or import a foreign vehicle for an extended period of time.
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GETTING SETTLED
Foreigners over the age of retirement may also be granted this privilege in some cases. There are strict guidelines surrounding this issue and the laws and policies change frequently. At present, we are advised that those that fulfil the allowed criteria can register a tax-free or foreign car against their passport stating them as the only driver. The owners need to pay a touring tax and warranty stating the car will not be sold in Turkey to anyone other than those that also meet the criteria otherwise it will leave Turkey within a time stated. These vehicles are often called ‘blue-plate’ cars. Please check with a legal advisor and/or the authorities if you believe you fall into one of these categories. >> BUYING A CAR IN TURKEY Most foreigners that choose to live in Turkey opt for the easy option and purchase a local vehicle.
Although expensive, they are convenient and offer up the chance to explore and get around freely. Those with valid foreign licenses and ideally Turkish residency (although not strictly necessary as yet), can purchase a car easily, either privately or via a dealer. Having found a suitable car you need to register it legally into your name. If buying from a dealer they normally take you through the process. If buying privately you need to ensure the previous owner has no debt registered against the vehicle and has paid all necessary government taxes and insurances. You then take the documents, your license and passport to the notary to get them legally transferred into your name (translation normally required). Note: When buying a car it is a good idea to have a Turkish speaker with you to combat language difficulties and help with the legalities.
Bringing pets to Turkey Many moving to Turkey want to bring their pets along for the ride. Bringing your pet cat or dog from abroad is now relatively easy: 1) EMPLOY SPECIALIST TRANSPORTATION Most clients wishing to bring their pets to Turkey use a specialist company as some airlines will only check pets into cargo via use of an approved agent. There are many companies in the UK and Europe organising pet transportation to Turkey. Most walk you through the entire process, help you organise the necessary paperwork and save you a lot of time and worry. Search the internet for companies or contact Pets Away UK , or similar European agents for an initial quote. 2) BRINGING YOUR PET PERSONALLY: >>Check with the airline. You need to check the airline will allow you to bring your pet personally, or if they require you to employ specialists. Most budget airlines refuse pet cargo, however some charter companies do run pet friendly flights. Those that do allow pets normally have strict size and weight policies and require pets to be held in specific carriers. Airlines do charge a fee, so check how much this is and where you should drop off your pet during the check-in procedure. >> Purchase a suitable pet carrier. Check with
the airline what carrier is required for your animal. Normally carriers are to be stackable, ventilated with enough room to accommodate the pet comfortably for the flight’s duration. >> Get the necessary immunisations. Pets require immunisations (normally rabies) before entering Turkey. This needs to be done by a certified vet less than 15 days before the pet’s flight. You are required to show these certificates and fill out the relevant forms at the airport and when entering Turkey. >> Arrival in Turkey. If your pet has travelled with you in the cabin, head directly to customs and border control as normal with your pet’s paperwork. In most cases you are not charged an additional fee. If the animal has travelled in the aircraft cargo hold you will need to go to the cargo desk to collect it. Customs will check their paperwork and in many cases will charge an administration fee. This can take time and the fees charged are governed by the customs officials, not the airline so can vary considerably, take sufficient funds in TL with you to speed up the process.
GETTING SETTLED
Learning the language Having now settled into your Turkish home it’s a great idea to free up some time and learn a little Turkish.
Having a basic grasp of the language is a great advantage and will help with everything from buying groceries and ordering food in restaurants, to being able to communicate with neighbours and make new friends. Learning Turkish can also be really enjoyable, try a few words today – people will appreciate your efforts! There are a number of ways to work on your Turkish language skills. Consider the following: >> JOIN A CLASS Istanbul and most developed areas will have foreign communities and groups set up to support them. Have a search on the internet, join local forums or ask your agent what groups are held locally. Normally many activities are offered from charity coffee mornings and meet and greets, to craft lessons, photography and art. The organisers tend to run basic, intermediate and advanced Turkish classes throughout the year on given days taught either at their offices, local schools or set up in local restaurants and bars. There is normally a nominal fee for the tuition and class sizes vary. Joining local classes is rewarding and a wonderful way to make new friends and pick up a few useful language skills in the process! >> PRIVATE LESSONS For those that are serious about learning Turkish, private lessons are by far the best option. Local ex-pat papers normally advertise local teachers that either run small focused classes or are willing to come to your home and teach you on a one to one basis for an hourly fee. Although more costly,
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you are normally taught well and given tasks and homework suited to your ability. >> LEARNING VIA CDs, AT HOME OR ONLINE There are a growing number of online foreign language resources on the internet and available to buy on CD or DVD. These are great to support other learning efforts or if you are willing to be disciplined and allocate sufficient time to study. Some online resources and lessons are free, others charge a monthly or one-off fee. Books and other support materials vary considerably in price and quality so do research into which is best suited to your budget and learning style.
GETTING SETTLED
Basic Turkish Phrases
Here are a few Turkish basics. You can learn them in just a few minutes and you’ll use them every day during your time in Turkey: ENGLISH GREETINGS Hello Good Morning Good Evening Good Night Goodbye Bon voyage What’s your name My name is ... How are you? I am fine
TURKISH
PHONETIC
Merhaba Günaydın İyi akşamlar İyi geceler Allaha ısmarladık Güle güle Adınız ne? Adım… Nasılsınız? İyiyim
MER-hah-bah gew-nahy-DUHN EE aK-sham-LAR EE geh-jeh-LER ah-LAHS-mar-lah-dick gew-LEH gew-LEH AH-duh-NUZ neh Ah-DUHM… NAHS-sill-suh-niz ee-YEE-yihm
POLITE BASICS Excuse me Yes/No Please Thank you You’re welcome Friend What? How? Who? Which? When? What’s this? What does this mean? I want... This / That Hot / Cold Big / Small Good / Bad
Affedersiniz / Pardon Evet / Hayır Lütfen Teşekkürler / Sağol Bir şey değil Arkadaş Ne? Nasıl? Kim? Hangi? Ne zaman? Bu ne? Ne demek? ... istiyorum Bu / şu Sıcak / Soğuk Büyük / Küçük Iyi / kötü
Af-feh-DEHR-see-neez / Par-DOHN eh-VEHT/ HAH-yur LEWT-fen teh-sheh-kewr-LEHR / SOWL beer SHEHY deh-YEEL Ar-kah-DASH NEH? NAH-sil? KEEM? HAN-gee? Neh -zar-man? Boo-neh? Neh-deh-mek? Ist-eee-your-um Boo / Shoe Sue-Jack / Soh-OOK Bew-YEWK/ Kew-CHUCK Eee / Kut-too
NUMBERS 0 1 2 3
sifir bir iki uç
(suf-fear) (beer) (ik-kee) (ooh-ch)
4 5 6 7
dört beş altı yedi
(dirt) (besh) (alt-tee) (yeh-dee)
8 sekiz (seck-is) 9 dokuz (dock-us) 10 on (on) 100 yuz (yOOz)
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GETTING SETTLED
Renting your Turkish Property Recent years have seen tourism numbers soar in Turkey and with that the number of clients purchasing buy to let holiday property. Great deals can now be had in Istanbul and on the coast where premium rental returns can be easily gained. There are three options to consider when it comes to letting in Turkey: >> RENTAL AGENCIES Those with coastal or city properties often employ the services of local rental agents to help gain bookings. There are many agents around and they normally either charge a monthly or yearly fee, or work on a commission basis where they take between 10% and 30% of the income. It is important to do your research on rental companies and find out what services are included in their fees and how they market themselves in order to find the potential holidaymakers. It is best to try and avoid exclusive agreements unless they can guarantee a good number of weeks bookings in advance. >> RENTAL VIA WEBSITES Renting via websites can be the most profitable providing you have the time to manage client enquiries. By ensuring you have competitive prices, include a good sales description, excellent photos and reply quickly, the likes of advertising on Owners Direct, Holiday Lettings and Villa Lettings websites can prove to bring in excellent returns. Most sites charge a six month or yearly advertising fee in return for marketing your property and sending you direct client enquiries. Note: You will need a reliable rental maintenance, airport transfer and cleaning company in place if you are looking to organise client rentals yourself. >> RENTAL GUARANTEES A growing number of developments and rental agents are now offering rental guarantees on properties. Normally it is a sum of money paid directly to the owner for full use of the unit during rental periods. The owner is normally unable to use their property during this time. This guaranteed sum tends to be less than could be make from renting via other options, but often appeal as owners can forget about managing any bookings or enquiries themselves and simply receive an agreed income.
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SELLING ON YOUR PROPERTY Although, having just bought your new home in Turkey, selling your property may be the last thing on your mind, it is inevitable that you may want to sell it on in the future, either to raise capital or to move on to other properties you find attractive in Turkey. Selling your property is easy to arrange, so please let us at Oceanwide Properties help you through the process. If you wish for a valuation in the future, please contact us or visit our website for full details of our sales services at www.oceanwideproperties.co.uk/property-inturkey-for-sale/sell/sell-with-us.html
>> FURTHER GUIDANCE ON RENTING For in-depth information and suggestions on letting your property, please ask us for our Essential Guide to Renting Property in Turkey or contact one of our specialist advisors today at www.oceanwideproperties.co.uk
FAQs
Frequently asked questions From transferring money to paying council tax to mobile phones and airport transfer times – a selection of our most commonly asked questions. What do I do with my TAPU (Title Deeds) once received?
>> Your title deed or TAPU is the most important document with regards to owning a property in Turkey. It proves that you own the rights to your land and property so be sure to keep it safe. Having received your deeds you will need them to organise the various utility transfers into your name and be asked for it often when organising anything from setting up phone lines and residency, to selling your property in the future. On receipt of your TAPU be sure to take it to your local Belediye (council office) and register yourself as resident in and owner of that property. This means that the local authorities have you legally documented as owning and having a right to stay in your apartment or villa. Ask your solicitor or agent for assistance.
Where and how do I pay my property/council tax?
>> Council or property tax in Turkey is a fraction of the price of that in the UK and many other countries. It is normally paid ether in one or two payments yearly. To organise payment you need to have registered your property at the local Belediye Office, they will then tell you when the payment is due. The cost is dependent on the size (msq) of your property and also the number of names that appear as owners on the TAPU (Title Deeds). The bills are most easily paid via direct debit from your Turkish Bank account.
Do I need a Turkish Will now I have a property in Turkey?
>> If you own a property in Turkey it is advisable to make a Turkish Will, especially if you are intending to bequeath your estate to specific family members should you pass on. Wills will legally stipulate where the deceased Turkish estate and funds should be divided as well as save unnecessary time and costly legal expenses after death should something unforeseen happen. All wills in Turkey should be drawn up by a qualified and professional solicitor and fall under Turkish Law as stipulated by the Turkish Civil Code. Those making a will should be of sound mind and mental capacity. Turkish wills can be made in writing or orally, and need to be made official in-front of a Public Notary or Justice of the Peace and co-signed by two independent witnesses. It should then be held and safeguarded by the court or Notary. A good qualified lawyer should be able to walk you through the process easily.
Money transfers: How do I transfer money into/out of Turkey?
>> There are a number of ways to transfer funds into and out of Turkey. You first need a Turkish bank account in the currency you are transferring money from (Sterling, Euros, Dollars) and also Turkish Lira if you intend on using the funds in Turkey. Accounts are easily set up providing you have a Turkish Tax
>> QUESTIONS? Speak to one of our specialist advisors by phone or chat live on our website at oceanwideproperties. co.uk.
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FAQs Number (go to the local Tax office with your passport and get one). The bank will issue you with your account, IBAN and SWIFT transfer numbers. Provide these details to your foreign bank, alert both banks of the transfer and the funds should then be sent. This can take a few days and there are often bank charges involved, ask both banks in advance. If transferring larger sums, many now choose to use a foreign funds transfer company. Western Union are perhaps the most popular with some larger Turkish banks like TEB and Garanti Bank having affiliations with the company. Charges do normally apply and it is best to check with all involved in advance. Please Note: Check tax implications. It may be an idea to keep fund transfers back to the UK, for example, below ÂŁ10,000 to avoid additional tax implications. Also be aware of current exchange rate charges and commissions if transferring between currencies.
Can I use my mobile phone from overseas in Turkey with a Turkish SIM card?
>> Mobile phones are seen as a luxury in Turkey and are expensive to buy. Those bringing a phone from abroad can use it initially for around four to six weeks on their foreign network but it is then normally blocked. At present it is possible to register one UK or foreign mobile phone every two years against your passport for a 100TL fee. The phone needs to be unlocked and taken to a local mobile phone providers office (Turkcell, Avia, Vodafone etc) who will then issue you with a SIM card and register the handset against your name and passport. Many that live in Turkey choose to buy a local phone and either buy a pay as you go SIM or, if you have residency, you may be able to sign up for a contract and pay bills on a monthly basis. Although expensive, this can actually work out far less hassle and cheaper in the long run.
Can I claim my UK pension in Turkey?
>> Those wishing to claim their UK state pension whilst living in Turkey can do so. Payments can be made direct to your UK bank account or into a Turkish bank account. If you move to Turkey before retirement age, you can opt to pay voluntary UK National Insurance contributions to preserve your full state pension in order to receive the full benefit once it matures.
What is the electricity voltage in Turkey?
>> Electricity in Turkey is 220 volts. The speed for electronics is fifty cycles. Two-round prongs are the standard plugs for normal appliances.
Airport transfer times: Dalaman and Antalya International Airports
>> Approximate transfer times are as follows. For additional destinations, please ask: DESTINATION Fethiye Calis Hisaronu/Ovacik OluDeniz Gocek Kalkan Kas
DISTANCE (km) 50 45 55 55 25 110 160
TRANSFER DURATION 50 Minutes 45 Minutes 1 Hour 15 Minutes 1 Hour 15 Minutes 30 Minutes 2 Hours 2 Hours 30 Minutes
FROM ANTALYA INTERNATIONAL AIRPORT Fethiye Kalkan Alanya Side
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225 230 200 155
3 Hours 30 Minutes 3 Hours 1 Hour 30 Minutes 1 Hour 20 Minutes
ESSENTIALS SERIES
Also from Oceanwide Properties Turkey Property Buyers’ Guide The first in our series of guides walking you through the buying process from initial enquiry through to completion and receipt of your TAPU (Title Deeds). This essential guide is aimed at anyone wishing to take the first steps in buying a property in Turkey Guide to Renting Property in Turkey A useful guide on how to identify suitable buy-to-let Turkish properties, specific areas that have proved to bring in the best rental returns and how to successfully rent your Turkey property on a long or short-term holiday let basis. Covering laws and associated taxes, info on where’s best to advertise, how to write successful marketing copy and descriptions, the importance of good photos, and how to organise effective rental maintenance. A great guide and must have info for all those looking to make an income from their Turkish property.
Launching Soon Turkey for Property Investment Oceanwide Properties’ Essentials Guide to investing in property in Turkey. An in-depth look into the main areas for property investment along the coast and Istanbul. Facts, figures, the whys and the where to invest questions answered. Istanbul Property Investment Your in-depth look into Turkish property opportunities in and around Turkey’s fastest growing and most vibrant city. Containing essential investment information, popular locations, facts, figures and project overviews, it is an informative read for anyone looking to invest in the Istanbul area. Selling your Turkish Property So you’ve bought a home in Turkey but now you want to sell. This Oceanwide Properties Essentials Guide will set you on the right steps to a successful sale. Offering tips and advice on applicable laws and taxes, deciding a price to sell at, the selling process and how to present your home to its best advantage. An essential read for anybody thinking of bringing their Turkish property to market.
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ABOUT OCEANWIDE PROPERTIES Oceanwide Properties has been helping clients successfully secure properties in Turkey since 2005. With a UK head office in London, and a Turkish Headquarters overlooking the bay of Fethiye in Turkey, we are a fully registered and accredited overseas estate agent at the forefront of our profession. Oceanwide Properties are specialists. We only deal in what we know best – Turkey. We offer a no-nonsense friendly approach to Turkish property sourcing, investment, sales and consulting. With fully trained multilingual staff, a modern and constantly updated website, and excellent client support services, we deal with all our customers on an individual basis based solely on their needs, budget and requirements. For further assistance, our fully trained team are on hand to advise you and please don’t forget to check out our website for up to date property listings, special offers and current news and property reviews.
CONTACT US
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+44 (0) 207 4247 892 (UK) +90 (0) 252 6149 174 (Turkey) www.oceanwideproperties.co.uk
ESSENTIALS SERIES
Turkey Property After Sales Guide NEW! The second in a series of Turkey Essential Guides produced by Oceanwide Properties. An essential guide to everything you need to know once you have successfully purchased your property in Turkey. A wealth of information on everything from organising the transport of your furniture and pets from the UK to securing Turkish residency, setting up utility connections, purchasing a car, organising home and health insurance and day to day life and living in Turkey.
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www.oceanwideproperties.co.uk