CLERK-RECORDER

2020 ACCOMPLISHMENTS

• In April, the Clerk-Recorder’s Office safely resumed marriage services at Anaheim’s Honda Center. The department issued 22,897 marriage licenses and performed 11,017 civil ceremonies. • In July, the office successfully implemented virtual marriage services. This allowed staff to issue marriage licenses and perform civil ceremonies through videoconference. • Received the national achievement award from the National Association of Counties (NACo) recognizing the OC Weddings app and its role in Covid-19 marriage operations. • The Orange County Business Council awarded the department with an Honorable Mention for their Turning Red Tape into Red Carpet Awards public-private partnership section. • Staff examined and recorded 781,414 property documents, with an average of 83 percent being submitted electronically.

2021 GOALS

• Continue to safely serve the public and return to normal operating procedures. • Record at least 87 percent of documents electronically out of total documents recorded. • Achieve over 90 percent rating of “Outstanding” or “Good” on customer satisfaction surveys. • Index at least 98 percent of recorded documents within 48 hours. • Implement new/upgraded technology such as Cornerstone, ClerkDocs and VitalDocs.