C OU NTY O F O RA N GE 2 02 0 Accompli shme nts and 2021 Goa l s
CL E RK-RE CORD ER 2 0 2 0 ACCOM PLI S H M E NT S •
In April, the Clerk-Recorder’s Office safely resumed marriage services at Anaheim’s Honda Center. The department issued 22,897 marriage licenses and performed 11,017 civil ceremonies.
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In July, the office successfully implemented virtual marriage services. This allowed staff to issue marriage licenses and perform civil ceremonies through videoconference.
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Received the national achievement award from the National Association of Counties (NACo) recognizing the OC Weddings app and its role in Covid-19 marriage operations.
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The Orange County Business Council awarded the department with an Honorable Mention for their Turning Red Tape into Red Carpet Awards public-private partnership section.
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Staff examined and recorded 781,414 property documents, with an average of 83 percent being submitted electronically.
2 0 21 G OAL S
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Continue to safely serve the public and return to normal operating procedures.
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Record at least 87 percent of documents electronically out of total documents recorded.
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Achieve over 90 percent rating of “Outstanding” or “Good” on customer satisfaction surveys.
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Index at least 98 percent of recorded documents within 48 hours.
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Implement new/upgraded technology such as Cornerstone, ClerkDocs and VitalDocs.
