OC PUBLIC LIBRARIES

OC COMMUNITY RESOURCES - OC PUBLIC LIBRARIES

2020 ACCOMPLISHMENTS

• Implemented curbside pick-up service and Grab & Go service to allow for safe browsing and access to library materials. • Created virtual programming that reimagined patron engagement which included: Zoom author events, how-to video instructions, Zoom book clubs, reading recommendations, craft video demonstrations, food literacy, storytimes in seven languages, and teen online activities. • Offered Back-to-School events at various library locations and safely distributed free books, crafts and resources to underserved communities. • Adapted annual reading programs to include quarterly online offerings in Spring, Summer, Fall and Winter. • Partnered with the OC Registrar of Voters to host voting centers and ballot drop boxes at various library locations as well as created a non-partisan voting information and resource guide for the Orange County voter. • Launched the Internet Access Initiative: Bridging the Digital Divide including: ◦ WiFi on Wheels – made mobile WiFi antenna trailers available in under-connected neighborhoods accompanied with library staff safely providing library cards and books in multiple languages for residents needing internet access. ◦ WiFi hotspot lending – made available to library card users for a three-week checkout period. ◦ Expanded WiFi beyond library walls to provide access to employment, health, public safety, distance learning and community connection information.

2021 GOALS

• Provide equitable services responsive to the cultures, languages, abilities and other diversities through library resources, community-conscious services and multilingual programming. • Create digital content and virtual programming responsive to community needs during the pandemic. • Provide modified spaces to connect, learn, relax and grow for our community members according to pandemic safety practices. • Harness community outreach and engagement through creativity and innovation by providing additional avenues to connect with our communities, such as online chat, email and text. • Provide educational and recreational resources, support distance learning, and increase access to the internet through WiFi expansion in libraries. • Reach and engage underserved communities by offering voting resources, voting centers, access to the internet through mobile vehicles and WiFi hotspots, and literacy services.