C OUN T Y OF O R A N G E 2020 A ccom p l i s hm ents a nd 2 0 2 1 G o a l s
O C CO MMUNI TY RESOUR CE S - O C PUBLI C L I BRARI E S 2 0 2 0 ACCOM PLI S H M E NT S •
Implemented curbside pick-up service and Grab & Go service to allow for safe browsing and access to library materials.
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Created virtual programming that reimagined patron engagement which included: Zoom author events, how-to video instructions, Zoom book clubs, reading recommendations, craft video demonstrations, food literacy, storytimes in seven languages, and teen online activities.
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Offered Back-to-School events at various library locations and safely distributed free books, crafts and resources to underserved communities.
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Adapted annual reading programs to include quarterly online offerings in Spring, Summer, Fall and Winter.
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Partnered with the OC Registrar of Voters to host voting centers and ballot drop boxes at various library locations as well as created a non-partisan voting information and resource guide for the Orange County voter.
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Launched the Internet Access Initiative: Bridging the Digital Divide including: ◦ W iFi on Wheels – made mobile WiFi antenna trailers available in under-connected neighborhoods accompanied with library staff safely providing library cards and books in multiple languages for residents needing internet access. ◦ WiFi hotspot lending – made available to library card users for a three-week checkout period. ◦ Expanded WiFi beyond library walls to provide access to employment, health, public safety, distance learning and community connection information.
2 0 21 G OAL S •
Provide equitable services responsive to the cultures, languages, abilities and other diversities through library resources, community-conscious services and multilingual programming.
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Create digital content and virtual programming responsive to community needs during the pandemic.
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Provide modified spaces to connect, learn, relax and grow for our community members according to pandemic safety practices.
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Harness community outreach and engagement through creativity and innovation by providing additional avenues to connect with our communities, such as online chat, email and text.
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Provide educational and recreational resources, support distance learning, and increase access to the internet through WiFi expansion in libraries.
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Reach and engage underserved communities by offering voting resources, voting centers, access to the internet through mobile vehicles and WiFi hotspots, and literacy services.
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