OC Public Works - 2018 State of the Department

BUILDING EXCELLENCE 2018 STATE OF THE DEPARTMENT

RESULTS & OUTCOMES | 2016—2018

MISSION

rotect and enrich the community through P efficient delivery and maintenance of public works infrastructure, planning, and development services

VISION

Provide excellent, innovative, and professional public works projects and services to our community

VALUES

Integrity, Accountability, Service and Trust

“

ONE COULD ARGUE THAT THE STAFF AT OC PUBLIC WORKS HAVE DELIVERED MORE LARGE/COMPLEX PROJECTS IN THE PAST 3 YEARS THAN THE PRIOR 30 YEARS COMBINED.

”

DIRECTOR, OC PUBLIC WORKS Shane Silsby joined Orange County Public Works in 2013, spearheading the reorganization of the department into 10 service areas. Under his leadership, a commitment to improving morale, increasing efficiencies and enhancing customer service is demonstrated departmentwide.

INSIDE County of Orange Board of Supervisors.............................................................................................. 4 OC Public Works Department Overview.............................................................................................. 5 Fiscal Year 2018 - 2019 • Department Financials........................................................................................................................ 6 • Capital Improvement Programs........................................................................................................ 7 Structure & Staffing.................................................................................................................................... 8 Legislative Initiatives................................................................................................................................. 9 Technology Initiatives................................................................................................................................ 10 Headline Accomplishments (2016-2018)............................................................................................. 12 Major Capital Projects............................................................................................................................... 13 Service Area Profiles................................................................................................................................. 18 Appendix of Accomplishments (2016-2018)....................................................................................... 38 Produced by OC Public Works’ Strategic Communications / May 2019

2018 STATE OF THE DEPARTMENT | 3

BOARD OF SUPERVISORS

LISA A. BARTLETT CHAIRWOMAN Fifth District

MICHELLE STEEL VICE CHAIR Second District

ANDREW DO

DONALD P. WAGNER

SUPERVISOR First District

SUPERVISOR Third District

DOUG CHAFFEE SUPERVISOR Fourth District

* Reflecting 2019 positions.

First District

Fountain Valley, Garden Grove, Midway City, Santa Ana, Westminster

Second District

4

Third District

1

Buena Park, Costa Mesa, Cypress, Fountain Valley, Huntington Beach, La Palma, Los Alamitos, Newport Beach, Rossmoor, Seal Beach, Stanton Anaheim, Irvine, Orange, Tustin, Villa Park, Yorba Linda, El Modena, North Tustin, Orange Park Acres, the Canyon Communities

Fourth District

Anaheim, Brea, Buena Park, Fullerton, La Habra, Placentia

Fifth District

Aliso Viejo, Dana Point, Laguna Beach, Laguna Hills, Laguna Niguel, Laguna Woods, Lake Forest, Mission Viejo, Rancho Santa Margarita, San Clemente, San Juan Capistrano, the community of Shady Canyon in the City of Irvine, as well as the unincorporated areas of Coto de Caza, Ladera Ranch, Las Flores, and Wagon Wheel

3

2 5

Headquarters

300 N Flower Street Santa Ana, CA 92703

Orange County

Over 3.1 million people living in a region consisting of 798 square miles. Sixth largest county in the United States.

Unincorporated County Area 205 square miles

921

Roadways 326 miles

Flood Channels 380 miles

7-Year Capital Improvement Program

Dams

Fiscal Year 2018-2019 Budget

Pump Stations

$802,399,868

Future Address: 601 N Ross Street Santa Ana, CA 92701

Authorized Positions

4

7

$545.6 million

APWA Accredited Agency

OC Public Works is proud to be an American Public Works Association Accredited Agency.

Service Areas

apwa.net

Customer Services p.18

p.20

Administrative Services

Financial, administrative and information technology operations.

p.22

OC Development Services Planning and development oversight of project entitlement requirements.

p.24

OC Facilities Design & Construction Architectural and engineering related services in support of vertical capital projects and programs.

p.26

OC Fleet Services Vehicle management services to over 3,000 County-owned vehicles and equipment.

OC Facilities Maintenance & CUF Maintenance management services, after-hours emergency support, building automation and utility management.

Engineering Services p.28

p.30

OC Construction Construction management services for road and flood control capital improvement projects.

OC Environmental Resources Manages the OC Watersheds and OC Agricultural Commissioner/ Sealer of Weights and Measures.

p.32

p.34

OC Infrastructure Programs Engineering for roadways in unincorporated areas and regional flood control programs.

p.36

OC Survey

Surveying and mapping services.

OC Operations & Maintenance

Operation and maintenance of public infrastructure.

2018 STATE OF THE DEPARTMENT | 5

FISCAL YEAR 2018-2019 DEPARTMENT FINANCIALS Expenses

10%

28%

OC Public Works General Fund

OC Road Fund

32% OC Flood Control District Fund

Description

Expenses

OC Watersheds

$ 15,151,328

Parking Facilities

$ 7,051,670

Utilities

$ 30,065,534

$ 175,696,938

Building & Safety

$ 14,978,638

Air Quality Improvement

C Flood Control O District Fund

$ 184,342

OC Santa Ana River

$ 90,085

OC Public Works General Fund

$ 56,112,309

Foothill Circulation Phasing Plan

$ 625,530

C Flood Control O District Fund - Capital

$ 45,250,207

uilding & Safety B - Operating Reserve

$ 661,000

outh County Roadway S Improve Prog (SCRIP)

$ 3,313,200

CO Service Area #13 - La Mirada

$ 10,058

OC Road Fund

$ 153,425,179

Survey Monument Preservation

Compressed Natural Gas Enterprise Fund

$ 361,773

CO Service Area #20 - La Habra

$ 10,568

$ 390,903

OC Fleet Services

$ 30,392,746

C Civic Center O Parking/Maintenance

$ 11,850,639

Total

Note: Colors representing amounts below $1M not displayed in pie chart due to page size.

6

$545,622,647

CAPITAL IMPROVEMENT PROGRAMS Horizontal

7-Year CIP Funding Sources Fiscal Years 2018/19-2024/25

22%

3%

OC Road $200,655,691

Grants $26,600,386

22%

47%

Federal, State, Other $208,045,800

OC Flood

$439,893,056 6%* *6% of funding sources include:

Flood

$ 441,638,056

Road/Bridge $ 415,720,603 Bikeway

$ 72,442,097

Total

$ 929,800,756

Vertical

$16,277,003

 OC Parks

$17,500,000

Data Source: OCPW 7-Year CIP Program Road, Bridge, Flood and Bikeway Projects Fiscal Years 2018/19-2024/25

Civic Center New Buildings

2%

$373,647,837

OC Community Resources

6%

$20,828,820

67%

Current Projects Fiscal Years 2018/19-2019/20

$11,460,735

 M2 Local  Road Maintenance and Rehabilitation Account

*5% of projects include:

5%*

OC Data Center

$ 7,010,453

OC Health Care Agency $ 6,668,765

Probation

$20,828,820

6%

OC Parks

$32,960,955

14% OC Public Works

OC Sheriff

$ 6,037,923

OCPW Parking

$ 3,310,746

C Flood O OC Social Services Agency

$ 1,782,827

CEO

$ 1,490,399

ac. Maintenance and F Central Utility Fac.

$ 1,086,210

OC Libraries

$ 970,411.

Law Library

$ 371,844.

371,844

Countywide

$ 159,245.

159,245

$ 1,723,279

970,411

$75,790,723

Projected Portfolio Value

$556,193,621

Data Source: A&E Project Management January 2019

2018 STATE OF THE DEPARTMENT | 7

STRUCTURE & STAFFING Shane L. Silsby

Director

Vacant

Shannon Widor

Customer Services Assistant Director

Strategic Communications Officer

CUSTOMER SERVICES

Khalid Bazmi Engineering Services Assistant Director/ County Engineer

Vacant Human Resources Manager

ENGINEERING SERVICES

Ron Vienna

Nardy Khan

OC Fleet Services Deputy Director

OC Infrastructure Programs Deputy Director

Colby Cataldi

Kevin Onuma

OC Development Services Deputy Director

OC Operations & Maintenance Deputy Director

Julie Lyons

Kevin Hills

Administrative Services Deputy Director

OC Survey Deputy Director

James Treadway

Octavio Rivas

OC Facilities Design & Construction Management Deputy Director

OC Construction Deputy Director Amanda Carr

Vacant

OC Environmental Resources Deputy Director

OC Facilities Maintenance & Central Utility Facility Deputy Director

Staffing Trends 2016-2019 920

920

814

800

927

923

817

794

777

600 400 200

143

106

133

106

0 January 2016

Positions 8

Vacant

January 2017 Filled

January 2018

January 2019

Federal Priorities 2019-2020 + Self-Administration / Direct Funding for Federally Funded Projects •S eeking authorization to carry out capital improvement projects under the Water Resources Developmental Act (WRDA) that allows a local, nonfederal agency to carry out a federally funded project. OC Public Works also has strong interest in the Local Empowerment for Accelerating Projects Pilot Program, should it be restarted, that expedites project delivery.

+ Federal Grants Requesting federal grant funds for transportation projects: •O rtega Highway (CA-74) Widening ($55M) •S anta Ana Gardens Channel Bikeway Extension ($1.7M) •O C Loop Segment D Carbon Canyon Channel Bikeway ($4M)

+ USACE Section 404 Permitting Process Improvements • Identify one lead agency.

•E ach agency should focus on core regulatory responsibilities, “Stay in your lane.”

•E xempt routine maintenance of existing flood control and water conservation facilities from permits or create a simplified renewal process for maintenance permits.

•E xempt routine maintenance from

LEGISLATIVE INITIATIVES mitigation requirements, “No double mitigation.”

• Implement timelines / deadlines for permit processing and provide for an “operation by law” if the deadlines are not met, including Section 7 and 10 consultations.

• Exempt flood control agencies from financial assurance and conservation easement requirements.

• Give self-mitigation credit when projects increase Waters of the US. • Grant counties ministerial approvals for pre-determined routine maintenance activities; subject to a standard requirements form and payment of a set fee (e.g. sediment removal from concrete channels).

+ USACE Section 408 Permitting Process Improvements • Create a streamlined review process for simple permits.

• Create US Army Corps of Engineers approved standard plans and specifications for local agencies to use for storm drain connections, utility line crossings, etc.

• Provide dedicated staff to the 408 program when a Local sponsor has a WRDA 214 Agreement, similar to what is done for the 404 program.

+ Federal Levee Policy Must Acknowledge Regional Differences

in a timely manner while acknowledging that levee conditions are different from one U.S. region to another.

+ Priority Projects: • Santa Ana River Mainstem Project (SARMP) cooperative project between the A USACE and the Counties of Orange, Riverside, and San Bernardino. The estimated cost is $2.4 billion and the project is currently 70% complete. The project will protect an estimated $40 billion in assets.

• East Garden Grove-Wintersburg Channel Improvement Project The County of Orange, the Orange County Flood Control District and the USACE executed a Federal Cost Sharing Agreement for the Feasibility Study. The Study area is the largest remaining floodplain in Orange County after the Santa Ana River Project is completed, and estimates $4 billion in damages in a 100-year flood event.

Legislative Successes + Federal Water Resources Developmental Act Bill • Advocated and drafted language which resulted in two line item adjustments in WRDA 2018.

• Adoption of a flexible Nationwide-type Permit process that aids local agencies in conducting regular levee maintenance

State Priorities 2019-2020 + Job Order Contracts (JOC) • Allow

use of JOC by counties for all projects, including new construction.

The initiative would eliminate annual procurement requirements and allow multi-year contracts not to exceed $3,000,000, plus Construction Price Index annually.

+ Architect-Engineer Contracts •T his initiative would add language to law that specifies the annual cost of contracts cannot exceed $100,000 per project or specific request for services for counties with a population of 900,000 or more.

Legislative Successes + Assembly Bill (AB) 2654 • Added provisions to law that enables OC Public Works to utilize Design-Build, an alternative project delivery method that enables a more streamlined process for delivering infrastructure projects with improved cost and schedule predictability. The Design-Build method allows both the design and construction services for a project to be procured from a single entity and is available for flood protection, harbor and beach and bikeway improvement projects.

+ Senate Bill (SB) 914 • Added provisions to law that enables OC Public Works to utilize the alternative project delivery method of Construction Manager at Risk for the erection, construction, alteration repair or improvement to infrastructure such as buildings, flood control channels and bridges. This delivery method offers enhanced cost predictability and project schedule controls by requiring design services by the contractor during the preconstruction phase, followed by general contractor services during the construction phase.

2018 STATE OF THE DEPARTMENT | 9

TECHNOLOGY INITIATIVES

Through an assessment of the needs of the OC Public Works service areas, a suite of comprehensive new technology solutions were designed and developed to meet two of the department’s key pillars: increasing efficiencies and enhancing customer service.

Computerized Maintenance Management System (CMMS) Supports key functions of: OC Facilities Maintenance & CUF

CMMS will replace inadequate existing systems and inventory programs that managed the County’s assets and facilities maintenance needs, thereby increasing countywide facility maintenance efficiencies and establishing the ability to develop accurate and detailed asset management information in a single, centralized enterprise system.

Customer-Relationship Management (CRM)

Supports key functions of: OC Operations & Maintenance

A new CRM system and the myOCeServices portal (myOCeServices.ocgov.com) was launched in 2017, allowing the public to submit and track service requests, while enabling staff to better manage these requests and resources.

Geographic Information System (GIS) Software Supports key functions of: OC Survey

GIS mapping and spatial analytics software helps to address challenges in design, construction and maintenance of public infrastructure by creating data driven processes to help standardize and streamline workflow. GIS is fully integrated with the myOCeServices portal features. The public can now retrieve GIS data, maps, and applications covering Orange County on the GIS open data site located at: data-ocpw.opendata.arcgis.com.

GovGrants Enterprise Grants Management System Supports key functions of: Administrative Services

A consolidated end-to-end grants management system that integrates with the myOCeServices platform. It allows for increased communications between County staff and stakeholders, and delivers a more streamlined and efficient method of the recording, monitoring, and reporting of metrics related to grant awards while reducing the risk of financial exposure/penalties through full compliance and accounting.

Lab Information Management System (LIMS) Supports key functions of: OC Environmental Resources

Environmental Resources monitors water quality through the collection of water samples, tracking sample lifecycle, managing water quality data, analysis, and compliance reporting. LIMS software manages the data collected, which can be up to 5,000 water samples annually, and saves staff time in data importing, formatting and data dissemination.

10

Land Management System (LMS) Supports key functions of: OC Development Services, OC Environmental Resources, OC Survey

The addition of LMS features to the myOCeServices online customer service portal gave County residents and businesses the ability to submit permit applications and make payments online. Many additional processes have been automated thanks to LMS, including: requesting parcel/tract maps, accessing land records, business registration payments, inspection fees and submitting consumer complaints.

MaintStar Upgrades Supports key functions of: OC Operations & Maintenance.

Maintenance management system software upgrades included the addition of the MaintStar mobile application, enhancements to the work request system, streamlining the attachment of documents and the data entry process.

Upgrades include GIS integration, asset management capabilities, and implementation of a new application programming interface.

Project Information Management System (PIMS) Supports key functions of: OC Infrastructure Programs

PIMS is a software solution that organizes horizontal capital project information. The system increases transparency and efficiency since staff previously used spreadsheets and other miscellaneous documents to track the status of the $900M capital program. PIMS consolidates information and offers the opportunity to share data dynamically.

Vehicle GPS-Telematics Systems Supports key functions of: OC Fleet Services

OC Fleet technicians can now receive the information necessary to deliver state-ofthe-art maintenance on County vehicles through its Vehicle 85% GPS-Telematics System. Whether general maintenance is due or an engine malfunction is detected, a diagnostic code is automatically sent to technicians who can schedule services and resolve issues before they become larger and more costly repairs.

INCREASING EFFICIENCIES AND ENHANCING CUSTOMER SERVICE

my CeServices

On April 18, 2018, OC Public Works celebrated the one-year anniversary of implementing its myOCeServices customer relationship management system — an innovative web-based portal that offers residents, businesses and visitors an easy way to navigate and submit requests for a wide range of County services online 24/7. A new Land Management System (LMS) component was incorporated into the portal in January 2019, adding the capability for online payments and application processing.

This new tool is a true demonstration of one of the department’s core pillars: enhancing customer service.

In its first year of operation, more than 4,400 service requests were processed through the myOCeServices system. With the addition of LMS and a countywide expansion of the portal underway, OC Public Works continues to build on the success of enhancing customer service while increasing efficiencies through technology in the County of Orange.

Looking Back at Year One Service requests submitted through myOCeServcies.ocgov.com were steady and demonstrated engagement with residents living in communities throughout the county.

1

YEAR OF

SERVICE April 2017 - April 2018

NEW!

Most Requested Services

500 400 300 200 100 0

APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR APR 2017

Busiest Service Areas

North Tustin

26.7%

2018

Service Requests by Supervisorial Districts 851 17.38%

of all requests

Rossmoor 17.3% Island Ladera 7.8% Ranch

Trash/Debris Removal

1,261

4 1

25.75%

Information Requests

3

2

1,010 20.62%

1,072

5

21.89%

703

in 2018

Graffiti Removal

NEW!

14.36%

2018 STATE OF THE DEPARTMENT | 11

HEADLINE ACCOMPLISHMENTS 2016-2018 2016

2017

2018

- Completion

of workload balancing analyses and fiscal year allocation for the department’s Capital Improvement Program for horizontal projects -P rocurement and integration of a project management tracking/ management system (PIMS – Project Information Management System) for the County’s horizontal capital improvement program

- Substantially completed construction of the new OC Animal Care facility - Completed Phase 1 of the County’s Bridges at Kraemer Place (the County’s first year-round homeless facility) - Completed the Dana Point Harbor Intersection Improvements Project - Substantially progressed construction of the La Pata Avenue Project widening phase (Schedule B) - Completed the Lower Santa Ana River Sand Management Project - Demolished the former Building 16 and commenced construction on the new Building 16 development project as the first phase of the County’s 20-year Civic Center Facilities Strategic Plan.

- Completed GIS-based condition assessment tool for Orange County Flood Control District facilities - Completed indexing for 70% of Net County Cost real estate assets for population of the new Centralized Maintenance Management System

Improving Delivery of Capital Improvement Projects

Increasing Efficiencies through Technology and System Integration -D epartment Emergency Operations Center technology upgrades -G eographic Information Systems (GIS) enterprise license agreement -T elematics / automatic vehicle location equipment (Countywide) -C entralized Maintenance Management System (CMMS) procurement efforts - I nitiate upgrades for a Land Management System (LMS) application to manage land use entitlements, building permits, inspections and enforcement

Enhancing Customer Service and Branding -D esign and Construction Procurement Policy Manual updates (Countywide) -E nhance revenue and expand client services for Materials Laboratory through outreach to Orange County cities and districts

Improving Delivery of Capital Improvement Projects

Increasing Efficiencies through Technology and System Integration - Procured a Grants Management Software Solution

Enhancing Customer Service and Branding - Launched the Customer Relationship Management System allowing the public to submit/track service requests - Facilitated a Geographic Information Systems (GIS) upgrade for the County’s “Open Gov” portal to allow enhanced public access to information - Installed telematics equipment on all eligible light-duty vehicles throughout the County. Executed a service level agreement with the OC Sheriff’s Department for enforcement support within the Flood Control District facilities.

On August 16, 2018, County of Orange and OC Public Works representatives celebrated the milestone of “Topping Out” at Building 16.

Customer Service Efficiencies through Technology

Enhancing the Built Environment through Infrastructure - Completed all building elements for the Bridges at Kraemer Place facility - Completed construction of structural elements (top out at 6th level) of the new Building 16 development project - Completed entire Central Utility Facility Upgrade Improvement Project - Encumbered funding for 85% of the Fiscal Year 2017/18 Maintenance Improvement Program projects by June 2018 and constructed 50% of Fiscal Year 2017/18 Maintenance Improvement Program projects - Facilitated construction phase award of 45% of horizontal Capital Improvement Projects programmed for construction in Fiscal Year 2018/19 - Encumbered 90% of programmed funding by June 2018 and constructed 70% of Fiscal Year 2017/18 SB1 Pavement Maintenance Projects - Completed security access equipment installation and striping for County Parking Structure 8 (P8) in the Santa Ana Civic Center - Completed parking equipment upgrades at all facilities, including payment security compliance for customer credit card usage

Quality of Life Improvements through Policy Efforts - Completed comprehensive “Orange is the New Green” Zoning Code Update for Planning Commission consideration - Updated and combined Northern & Central County Integrated Regional Water Management Plans - Completed Countywide Policy on full usage of Vehicle Telematics Sustainability features to reduce fuel consumption, decrease vehicle maintenance costs and improve operational efficiencies.

12

AVENIDA LA PATA EXTENSION | MAJOR CAPITAL PROJECTS

AVENIDA LA PATA EXTENSION Cost: $136 Million Completion Date: April 2018 Gap connector from San Clemente to San Juan Capistrano, Rancho Mission Viejo, Ladera Ranch and other neighboring communities

The Avenida La Pata Extension has greatly reduced commute times by turning a 20 to 30-minute drive to only minutes when driving this new route as an alternative to the 5 Freeway, providing a direct connection to retail centers, medical facilities, schools, recreational areas, emergency evacuation routes, and the County’s Prima Deshecha Landfill.

2018 STATE OF THE DEPARTMENT | 13

MAJOR CAPITAL PROJECTS | OC ANIMAL CARE FACILITY

OC ANIMAL CARE FACILITY Cost: $35 Million Completion Date: March 2018 1630 Victory Road Tustin, California 92782

14

The new land acquisition and construction replaced an aging County animal shelter built in the 1940s. With the state-of-the-art facility completed and the implementation of a new strategic plan, OC Animal Care broke its organizational record in 2018 of save rates for dogs and cats and is now meeting industry standards for top-tier municipal shelters across the nation.

DANA POINT HARBOR STREET IMPROVEMENTS / BRIDGES AT KRAEMER PLACE HOMELESS FACILITY | MAJOR CAPITAL PROJECTS

DANA POINT HARBOR STREET IMPROVEMENTS Cost: Part of the $300 Million Revitalization Project Completion Date: July 2017 (Phase I) Dana Point Harbor Dana Point, CA 92629

The first phase of the revitalization effort of Dana Point Harbor delivered street and parking improvements designed to increase the use of the commercial core and provide waterside upgrades for boaters and water sports.

BRIDGES AT KRAEMER PLACE Cost: $10 Million Completion Date: June 2018 1000 N. Kraemer Place Anaheim, California 92806

Bridges at Kraemer place is Orange County’s first year-round homeless shelter and service center. With 20,000 square feet of operational space, it has the capacity to house 200 men and women with separate dormitories, a fully functioning commercial kitchen, commercial grade laundry facilities, computer and recreation rooms and a federally designated/qualified health center.

2018 STATE OF THE DEPARTMENT | 15

MAJOR CAPITAL PROJECTS | CENTRAL UTILITY FACILITY UPGRADES

CENTRAL UTILITY FACILITY UPGRADES Cost: $68 Million Completion Date: July 2018 525 N Flower Street Santa Ana, California 92703

16

The Central Utility Facility provides various combinations of steam, chilled water, and electricity to County, City, State and Federal buildings in the Civic Center campus 24 hours per day, 365 days per year. The CUF Infrastructure Upgrade Project replaced aging equipment systems at the CUF and utility pipes in the Santa Ana Civic Center area (installed in 1968) with more energy efficient and environmentally responsible systems in order to improve the safety and reliability of utility services.

COUNTY ADMINISTRATION SOUTH (BUILDING 16) | MAJOR CAPITAL PROJECTS

Artist rendering of completed building.

COUNTY ADMINISTRATION SOUTH (BUILDING 16) Artist rendering of first floor inside completed building.

Cost: $150 Million Anticipated Completion Date: Late 2019 601 N Ross Street Santa Ana, CA 92701

The first in a multiple building, multi-year Civic Center Facilities Strategic Plan, the new County Administration South will feature a first floor One Stop public counter to provide efficient public access to services of multiple County agencies, such as the Clerk-Recorder, Auditor-Controller, Treasurer-Tax Collector, OC Public Works and OC Waste and Recycling. In addition, it will provide approximately 250,000 gross square feet of new office space, an Event and Conference Center and two levels of below grade secured employee parking.

2018 STATE OF THE DEPARTMENT | 17

OCPW SERVICE AREAS › CUSTOMER SERVICES | ADMINISTRATIVE SERVICES

••••••••••

ADMINISTRATIVE SERVICES Leads the financial, administrative and information technology operations for the department. This includes management of policies and procedures, strategic financial planning, budget and payroll, goods and services procurement, public records requests, parking and building administration and information technology services.

Key Performance Indicator

Complete and close out 90% of Job Order Contract task orders or Architect-Engineer requests within seven calendar days.

Core Services + Business Services

Manages the daily operation of office spaces, countywide building access ,document management, parking facilities, employee services, compliance services and strategic services.

+ Departmental Services

Processes all public records requests and subpoenas and manages the Agenda Staff Report process that is used to prepare items to be considered by the Board of Supervisors.

+ Finance Services

Builds budgets, establishes and updates fees and encumbrances and reviews job codes. Also oversees billing, general accounting, payroll and auditing for all 10 service areas.

+ Procurement Services

Oversees County utilities and procures contracts for construction, design, services and commodities.

Key Accomplishments Accounts Payable

Procurement Services

Finance Services

processes over

submits and obtains approval for OCPW budgets totaling over

10,000

invoices totaling $160M, on average, each year

18

7,000+

transactions processed annually

with over $100M+ dedicated for capital improvement projects

$500M+ every year

Administrative Services provides the internal support needed for OC Public Works to deliver services to County residents.

Access Control Systems

8,700+

boxes of files are reviewed, recorded and marked for retention and destruction annually

4,000

new boxes of files accepted annually by the record center

40K+ boxes of files maintained by the record center

3,000

journal entries prepared annually to ensure the County’s books accurately reflect the department’s activity

Manages over 6,100 parking spaces at 11 locations in the Santa Ana Civic Center

900+

customer requests for drawing files records

35 500 900+ 4,000 9,000 75,000

facilities audited encrypted readers installed security maintenance items identified completed work requests smart cards issued badge access transactions

2018 STATE OF THE DEPARTMENT | 19

OCPW SERVICE AREAS › CUSTOMER SERVICES | OC DEVELOPMENT SERVICES

••••••••••

OC DEVELOPMENT SERVICES Oversees the planning and development entitlement requirements for private and public projects within the County’s unincorporated areas. This includes permit processing, inspection services and management of zoning, building and code regulations – all to ensure safe and responsible property development and community standards.

Key Performance Indicator

Complete 90% of plan checks within 15 days from the date received.

Core Services + Building & Safety

Ensures public safety by reviewing, monitoring, and approving, building plans, grading plans, water quality management plans and geotechnical reports. In addition, delivers community code enforcement services through the Neighborhood Preservation division.

+ Land Development

Manages the County’s role in the planning, design, financing, plan checking and construction of master planned communities. This includes public and privately owned flood control facilities, highways, streets and all related infrastructure built or funded by master developers.

+ Inspection Services

Provides professional building inspection, grading inspection, subdivision and encroachment inspection services for the unincorporated areas of Orange County.

+ Planning

Ensures the positive growth and development of the County’s unincorporated areas through the implementation of the zoning code, planned communities, local coastal plans, specific plans and General Plan. Reviews environmental documents for both private and public development projects.

+ Permitting

Assists customers with permit submissions and issuance, research requests, property information and other inquiries through the public permit counter and the online myOCeServices/ Land Management System platform.

Key Accomplishments Issued permits for the

24,000

square foot

Bridges at Kraemer Place Orange County’s first year-round homeless shelter and service center 20

Issued permits with a total building valuation of over

$460M

Orange County residents and businesses can receive assistance with permit submissions and issuance, property information and other inquiries at the public permit counter located at department headquarters in downtown Santa Ana.

Since the January 2019 addition of the Land Management System to

my CeServices 3,200+

permits submitted

1,000+

2.8K+

street improvement inspections completed on average per year

Implemented the

250,000 square foot

County Administration South (Building 16) project

Building & grading permits initiated on average per year

Building inspections completed on average per year

applications submitted

Issued permits for the

11,000+

42K+

NEIGHBORHOOD PRESERVATION PROGRAM

Approved and partially delivered

1,934 2,717

Planning Area 1 homes

Planning Area 2 homes

which increased the number of clean-up and safety requests to

1,000+ per year

2018 STATE OF THE DEPARTMENT | 21

OCPW SERVICE AREAS › CUSTOMER SERVICES | OC FACILITIES DESIGN & CONSTRUCTION MANAGEMENT

••••••••••

OC FACILITIES DESIGN & CONSTRUCTION MANAGEMENT Provides professional architectural and engineering related services in support of vertical capital projects and programs for various County agencies, as well as providing countywide regulatory compliance services and managing the custodial services in County buildings throughout the Civic Center campus.

Key Performance Indicators • 90% of all projects will be “on schedule” when measured against the approved master schedule of the project.

• 90% of all projects will be “on budget” when measured against the approved master budget of the project.

Core Services + Facilities Admin

provide project management for County assets on vertical capital projects using a variety of delivery methodologies to meet the client needs.

Manages procurement, budget and contract processes in support of service area activities.

+ Project Management

Partners with a variety of stakeholders in addition to County departments and staff, including architectural and engineering firms, contractors, and suppliers to

+ Regulatory Compliance and Custodial

and testing underground/above-ground fuel storage tanks, boilers, generators and fuel dispensing pumps. Provides janitorial and custodial services in County buildings throughout the Civic Center Campus.

Provides countywide regulatory services to all facilities, including conducting annual/monthly inspections

Key Accomplishments Completed the

$68M

CENTRAL UTILITY FACILITY UPGRADES Replaced equipment and 47-year old chilled water pipes to enhance efficiency, safety, and reliability of the Civic Center Campus utility services. The facility provides combinations of steam, chilled water, and electricity to city, county, state and federal facilities.

22

The Facilities Design & Construction Management team is leading the implementation of the Civic Center Facilities Strategic Plan, replacing key County facilities that have an average age of 50 years with new facilities that will improve delivery of services and lower long-term operating costs.

Manage over

Passed

119

individual contracts for more than

construction value of over

16

client departments with a

$556M

Completed construction of the new OC Animal Care Facility

120

Monthly Inspections

11

Secondary Containment Tests

11

Annual Certifications

6

Annual CARB Vapor Recovery Tests

$35M

2018 STATE OF THE DEPARTMENT | 23

OCPW SERVICE AREAS › CUSTOMER SERVICES | OC FACILITIES MAINTENANCE & CUF

••••••••••

OC FACILITIES MAINTENANCE & CENTRAL UTILITY FACILITY Ensures the efficient and innovative operation of County facilities through maintenance management services, after-hours emergency support, building automation and utility management. A major component is the Central Utility Facility, a combined heat and power facility that provides cooling, heating and/or electricity to 23 buildings within the Santa Ana Civic Center area.

Key Performance Indicator Achieve 90% initial response on facilities maintenance service requests within 72 hours.

Core Services + Central Utility Facility

Manages the County’s “microgrid” utility that provides a combination of electricity, cooling, heating and chilled water to 24 government buildings in the Santa Ana Civic Center.

+ Maintenance & Engineering Unit

+ Facility Solutions

Manages contract vendors providing maintenance support for County facilities.

Oversees proper operation and repair of OCPW facilities, processes customer requests for all County facilities and provides after-hours emergency services.

Manages trade teams such as electrical, elevator, plumbing, carpentry, locksmith, metalsmith and HVAC (heating, ventilation and air conditioning).

+ Utility / Energy Unit

Provides long-range energy planning, energy efficiency analyses and utility monitoring and delivers retrofit projects that provide energy cost savings for the County.

Key Accomplishments

Through the process of cogeneration, the Central Utility Facility (CUF) provides heating and cooling for government facilities in the Civic Center and currently serves:

19

buildings with electricity 24

20

buildings with steam, and 20 with chilled water

Reduced emissions by the CUF is equivalent to taking

2,500

cars off the road per year

The CUF infrastructure upgrades enhance reliability, optimize energy efficiency, and greatly reduce building capital costs.

The CUF utilizes cogeneration which is the

simultaneous production of electricity and heat.

Chillers

AIR

Electrical Generator Combustion Turbine

Heat Recovery Steam Generator The CUF produces 31 million pounds of steam per month, on average

The turbines are filled with 2.3 million cubic feet of air per hour

Each turbine spins at

14,951 RPM!

Installed

3 MILES

• The CUF produces 770 million BTU of chilled water per month • The CUF can cool up to 6,400,000 square feet at the Civic Center Campus

The CUF generator can produce up to 10,400 kW of energy Exhaust gases recovered from the electrical generator reach up to 1000ºF

of new piping to distribute steam and chilled water

41 MILES of new electrical wire installed at the Civic Center Campus 2018 STATE OF THE DEPARTMENT | 25

OCPW SERVICE AREAS › CUSTOMER SERVICES | OC FLEET SERVICES

••••••••••

OC FLEET SERVICES Delivers vehicle management services to Countyowned vehicles and equipment in County agencies and departments. This includes general maintenance, repair services and managing enforcement of vehicle rules and regulations.

Key Performance Indicator 95% of preventative maintenance should be performed on County vehicles within 10% of their due dates/miles each fiscal year.

Core Services + Fleet Operations

Provides repair services to over 3,000 County-owned vehicles and equipment and enforces vehicle rules and regulations to ensure that County vehicles are operated safely and efficiently.

+ Fleet Administration

versees regulatory, financial and O equipment contract activities for operating Fleet Services, including managing funds for all County fleet costs, State funds received and natural gas fueling funds.

Key Accomplishments Performs regular preventative maintenance of the County’s vehicles within manufacturers’ specifications resulting in operational availability time for the entire fleet.

95%

Maintains an over

80% time commitment to vehicle service by all mechanics and technicians

26

OC Fleet Services keeps the County moving with vehicle inspections, repairs, and maintenance.

Manages the County’s fleet of light, medium, and heavy duty vehicles with a replacement value in excess of

Vehicles serviced by Automotive Service Excellence certified technicians

$100M

Purchases, commissions and places into service over public safety (annually, on average) emergency vehicles

100

100%

of all standard A-level preventative maintenance is performed in under 1.5 hours per vehicle

660

3,079

total hours of annual training for mechanics

Light Duty Vehicles 31 District Attorney 151 John Wayne Airport 64 H ealth Care Agency 53 OC Fleet Services

31 OC Sheriff/Coroner 465 OC Community Resources 792 OC Public Works 172 Probation 123 OC Waste & 46 S ocial Services Recycling Agency

6.5

years is the improved average age that each fleet vehicle was reduced to, down from 7.4, with the implementation of fleet modernization efforts 2018 STATE OF THE DEPARTMENT | 27

OCPW SERVICE AREAS › ENGINEERING SERVICES | OC CONSTRUCTION

••••••••••

OC CONSTRUCTION Provides construction management services for road and flood control capital improvement program projects, develops pavement management strategies for County-maintained roads and manages materials testing quality assurance programs for capital improvement and maintenance projects.

Key Performance Indicator

Complete 95% of pavement projects each year to meet a Pavement Condition Index of 80 (State average is 67).

Core Services + Construction Management

Provides services for County-funded infrastructure projects, including administering public works contracts and providing inspection services.

+ Materials Laboratory

Provides geotechnical engineering, pavement analysis, acceptance testing and quality assurance of construction materials for capital improvement projects, maintenance programs and development activities for the County of Orange and other agencies.

+ Special Projects

Manages the quality of roadway surfaces in unincorporated county areas through the Pavement Management Systems and delivers infrastructure projects though the Job Order Contracting program.

Key Accomplishments Edinger Avenue Bridge Replacement Project

$14M 28

Completing the $14 million Edinger Avenue Bridge Replacement Project in Huntington Beach that replaces a 50-year old timber bridge with a new 340-feet long concrete bridge

Construction material tests performed annually:

9,000+

The Oso Parkway Bridge Project will replace a portion of Oso Parkway with a new bridge structure to improve traffic flow and provide motorists with a direct connection between Los Patrones Parkway and State Route 241.

Completes construction of ROAD, BRIDGES, FLOOD CONTROL and BIKEWAY projects totaling over

$100M annually.

Fullerton Creek Channel Improvement Project

$10M

Wagon Wheel Creek Restoration & Stormwater Management Project

Raised the County’s Pavement Condition Index from

79 to 80 (State average is 67)

Increased channel capacity for enhanced flood protection

Completes over 100 Job Order Contract (JOC) projects annually totaling over

$33M

Improvements for creek stabilization, erosion control, habitat restoration and water quality.

2018 STATE OF THE DEPARTMENT | 29

OCPW SERVICE AREAS › ENGINEERING SERVICES | OC ENVIRONMENTAL RESOURCES

••••••• •••

OC ENVIRONMENTAL RESOURCES Manages the OC Watersheds and OC Agricultural Commissioner/Sealer of Weights and Measures programs, which protect public health and safety, promote environmental quality, certify consumer weights and measures, and sustain business competitiveness through education, regulation and collaborative regional programs.

Key Performance Indicators Complete sampling of 100% of beach water quality sites each week. Complete 10% of total required retail gas station inspections each month for 100% completion by October 31 each calendar year.

Core Services + Watersheds

projects. Collects, manages and assesses water quality, hydrologic and meteorological data on the state of the Orange County environment.

Countywide Compliance Protects and improves water quality in local water bodies and beaches, while facilitating countywide compliance with state and federal stormwater runoff regulations.

+ Agricultural Commissioner / Weights and Measures

OC Watershed Management Areas (North & South Regions) Coordinates watershed management efforts with stakeholders and facilitates large-scale integrated water resource

Agricultural Services Prevents invasive pests and certifies the safety of plant shipments arriving in Orange County.

Key Accomplishments Protecting Orange County’s

$100M

agricultural industry from invasive

species and pests.

Staff inspected over 27,000 plant shipments and rejected 130 shipments due to presence of exotic pests in 2018.

30

Pest Management Enforces pesticide use regulation and conducts pesticide-related illness investigations and integrated pest management activities.

Weights and Measures Inspects and certifies commercial weighing measuring devices and investigates complaints.

OC Environmental Resources conducts routine nursery inspections throughout the County.

Operates the ALERT flood warning system

130 sensors at 80 locations

Collaborates with 192 municipalities, water districts and other partners on local and regional water quality improvement projects and programs

Performed

75,000+

laboratory analyses to assess environmental conditions of Orange County waters Earns “A” grades from Heal the Bay for

over 90%

160,000+

weighing and measuring devices certified

fueling stations certified

retail checkout / price scanners certified

Inspects and certifies

4,000+

770+

22,000+

of Orange County’s 100+ beach monitoring stations during summer months (5 year average)

Conducts

15,000+ acres of field crops and pasture

inspections of pest control firms and other businesses that use pesticides

VERIFIES ALL produce in over farmers markets

40

2018 STATE OF THE DEPARTMENT | 31

OCPW SERVICE AREAS › ENGINEERING SERVICES | OC INFRASTRUCTURE PROGRAMS

••••••••••

OC INFRASTRUCTURE PROGRAMS Provides engineering services for roadways in unincorporated areas and regional flood control programs throughout Orange County. This includes programming, design, legislation tracking, project management, traffic safety, and development support services.

Key Performance Indicator Complete design services for 90% of the Fiscal Year 2019-20 capital improvement projects by the end of Fiscal Year 2018-19.

Core Services + Engineering Design

Manages the design of the County’s roadways, bridges, bikeways, flood control channels, storm drains, dams, pump stations and other drainage related facilities.

+ Programming

Provides long-term advance planning and funding support for project development, securing funding to implement the County’s Capital Improvement Plan, including facilities in the Master Plan of Arterial Highways, bridges, flood channels and other road way improvement projects.

+ Flood Programs

Coordinates floodplain management services with agencies such as the Federal Emergency Management Agency (FEMA) and others on behalf of the Orange County Flood Control District. Oversees local sponsor role in the Santa Ana River Mainstem project.

+ Project Management

Manages all facets of large horizontal construction projects, including procurement, regulatory compliance, construction contractor activities and public involvement, for roads, bridges and flood control channels and bikeways.

Key Accomplishments Develops the 7-Year

Capital Improvement Program

of ROAD, FLOOD CONTROL and BIKEWAY projects equating to over

$800M

32

+ Traffic & Development Support

Provides traffic engineering analyses and recommendations and implements signal operations to maintain roadway safety and effectiveness. Reviews permits for private use of public roadway or for modification, along with proposed developer infrastructure that will become part of the County system.

The Edinger Avenue Bridge Replacement over Bolsa Chica Channel was funded by a $14.3 million award in federal-aid through the Highway Bridge Program.

The OC Flood Control District, formed in 1927, manages

380 mandileshasof channels

completed over $226M oprojects f improvement since 2010 25%

Percent homeowners saved on flood insurance due to County’s participation in the Community Rating System

Completed plans, specifications, and estimates for 11 CIP projects and 5 maintenance projects during 2018

The County’s first Traffic Management Center went live in 2017 to reduce congestion, improve citizen commutes, and reduce emergency response

500

County Property Permit submittals reviewed each year, on average

Regional bicycling and walking path that passes through

650K

OC residents live within 1 mile of the OC Loop

The OC Loop is currently

70%

complete

17 cities

OC Infrastructure Programs is working to close the gaps in the remaining 30% to create...

66 miles

of seamless connections

The County’s Master Plan of Regional Riding and Hiking Trails includes 54 distinct naturalsurface trails varying in length from one mile to over 28 miles 2018 STATE OF THE DEPARTMENT | 33

OCPW SERVICE AREAS › ENGINEERING SERVICES | OC OPERATIONS & MAINTENANCE

•••••••• ••

OC OPERATIONS & MAINTENANCE Enhances and protects communities through the operation and maintenance of public infrastructure, while serving a critical role in responding to the aftermath of devastating earthquakes, fires, storm events and other general emergencies. Supports unincorporated Orange County, the contracted cities of Mission Viejo, Lake Forest and Dana Point, the Transportation Corridor Agencies, and the Orange County Flood Control District’s regional flood control facilities.

Key Performance Indicator Achieve 90% service level objectives for debris removal (14 calendar days), graffiti abatement (7 calendar days), and fence repairs (14 calendar days).

Core Services + City Contracts

Manages services for contract cities, graffiti abatement and traffic markings.

+ General Maintenance

+ Equipment Operations

Provides construction and heavy equipment services in support of maintenance projects and emergency response efforts.

Key Accomplishments

380

1,500 TONS of trash and debris

are removed from flood control channels, of which

210 TONS

Provides maintenance services such as inspection of road and flood control facilities, scheduling, and contracted operations.

Maintains

Each year, over

34

+ Maintenance Programs

Oversees general maintenance services such as trash and debris removal, pump station operation and maintenance, sign fabrication and installation, and welding.

are captured and removed from trash barriers before reaching the ocean

miles of regional flood control channels

Cleans approximately

2,500 catch basins 4 times a year, mitigating

9,000 tons of trash

As first responders, OC Operations & Maintenance plays a vital role during emergency scenarios.

Provides 30,000+ sandbags annually in preparation of storm season Since the launch of

my CeServices

8,530+

Service requests have been submitted

Over

1.2 million square feet of graffiti removed or covered annually

Trash & Debris Removal is the most common request

3,300+

326

tree trimmings performed each year

600+

curb miles swept twice a month

miles of roadways in unincorporated areas maintained annually

24,000+ square feet

of sidewalk repairs and replacements performed annually

Removes & replaces

2,000

roadway signs per year

700,000

linear feet of roadway striping performed annually

2018 STATE OF THE DEPARTMENT | 35

OCPW SERVICE AREAS › ENGINEERING SERVICES | OC SURVEY

••••••••••

OC SURVEY Provides innovative surveying and mapping services that support the public’s land-use needs and the design and construction of projects throughout the County. This includes supporting the acquisition and sale of property, maintenance of land information and geographic information systems for all parcels within the County.

Key Performance Indicator Complete 90% of private development plan checks for first review in 30 calendar days.

Core Services +M ap Check and Right-of-Way Services

Provides subdivision map checking services, determines parcel boundaries and acreage, reviews annexation documents and maps and assists the public survey records research. Also prepares real estate property records, processes real property transactions and assists Investigations and Inspections in the analysis of claims.

+ Survey Business Services

Manages service procurement and contracts, map checking services for cities, the County’s parcel-level digital basemap of over 687,000 subdivision parcels (Landbase) and other general survey administrative activities.

+ Geospatial Services

Manages land information systems, geodetic control and Geographic Information System (GIS) activities, including creating interactive GIS maps

Key Accomplishments

Orange County 36

+ Field Services

Manages alignment analysis and various land surveys, such as real property boundaries, claims investigation, construction, deformation, GPS and high definition.

800+

square miles surveyed countywide

Land Information System contains

685,000+ legal parcels for all of

for easier public access to project information. Also captures aerial images using unmanned aerial vehicles (drones) to document project site conditions and create innovative 3D modeling.

11

GPS stations managed throughout Orange County

OC Survey utilizes state of the art technology to provide innovative services.

CUTTING EDGE LiDAR and aerial photography

to monitor the progress of all ongoing projects and to capture the as-built conditions

Reviews over

3,000

property corner records annually

Completes nearly 100 multi-faceted field surveys for capital and maintenance projects annually

Maintains

Interactive Mapping Applications to provide

critical information to stakeholders both in the office and in the field

Every year, reviews and records hundreds of tract maps parcel maps records of survey 2018 STATE OF THE DEPARTMENT | 37

APPENDIX OF ACCOMPLISHMENTS Administrative Services 2016 •F or FY 2015-2016, Finance Services submitted and obtained approval for OC Public Works budgets totaling over $498M with $121M dedicated for capital improvement projects.

•A ccess Control Systems initiated the planning phase to upgrade 11 OC Sheriff Department facilities and 32 OC Community Resources facilities.

•P repared over 400 journal entries to ensure the County’s books accurately reflected activity for the fiscal year.

•F acilitated 3,718 parking keycard requests and 10,210 card access requests.

•C ompleted over 4,000 technology service requests.

• Processed 65 surplus requisitions from OCPW and posted over 1,000 items for online auction bidding • Processed approximately 8,000 boxes, including intake and destruction, through OCPW’s Records Center • Completed installation of 15 card access systems equipment for OC Community Resources (OCCR) • Completed the Design and Construction Procurement Policy Manual 2017 revision • Consolidated over 100 Architect-Engineer contracts countywide into 10 Qualified Vendor List (QVL) Disciplines resulting in an estimated efficiencies savings of $100K • Established a 20-year risk assessment for OCPW bikeway projects • Processed 257 Public Records Act requests

2018

•D esign and Construction Procurement Policy Manual updates.

• Completed installing 17 Smart Card readers of the 93 sites to support Phase III of Smart Card Project

2017

• Provided 345 badges to the homeless residents of the Santa Ana River Trail

•O btained approval for department’s Fiscal Year 2017-18 budget totaling over $550M with $121M dedicated for capital improvement projects •C ompleted procurement of a grants management software solution •A dministered more than $82 million in grants •A dministered the Grainger Boot Mobile program that serviced 475 employees throughout OCPW over seven days at two locations, with an estimated $25K annually of administrative processing savings •S ecured an estimated $600K in savings and refunds by reviewing and auditing 1,500 County utility accounts through the Procure America program •C ompleted over 500 security installation and maintenance related work requests •P rocessed over 7,000 procurement transactions •D eveloped parking and security plan upgrades for Civic Center parking structure 8 (P8) •C oordinated relocation of County District Attorney staff into Osborne Building •P rocessed 900 customer requests for drawing files from OCPW Central Files

38

• Completed Phase II of the Smart Card project by re-badging over 10,000 County cardholders • Developed an integrated video surveillance and access control system standard for Building 16 and Building 14 • Developed an integrated access control system standard for Health Care Agency facilities • Relocated the badge system services from 1143 E. Fruit Street to the OC Data Center • Completed over 2,600 badges and reader related work requests

• Created a PAD training program; 200 Parking Coordinators participated in onsite training and 400 Parking Coordinators received an e-training manual • Completed over 5,000 PAD requests • Performed 375 requests for Employee Services programs • Conducted 11 Real Colors Workshop meetings for 287 employees • Central Files processed approximately 700 record drawing requests • OnBase now has over 80,000 business documents available and over 200 new users • Implemented Grant Management Software • 100% County agencies/departments participate in EnergyCap • Purchasing and Rental Uniform Program in place for Service Areas • Issued encumbrances on a monthly/ quarterly/annual basis to pay invoices • Implementation of Qualified Vendor Lists for 22 disciplines • Quarterly automated update to contract capacity availability on Procurement Sharepoint • 2018 Design and Construction Policy Manual revision completed • $36,000 Rebate from Grainger received • $67,000 recovered with our vendor ProcureAmerica • Tested and assisted in the development of Land Management System for Cashiering and Accounting functions • Processed on-time utility payments 92% of the time, exceeding our goal • Implemented approved ASR templates

• Completed over 20 new security system installations for County agencies and departments

• Completed the OCPW quarterly ASR lookahead repository

• Completed the Hall of Administration video surveillance system upgrade

• Provided training on the ASR process and PRA related topics

• Designed and implemented a 40-reader installation at the new OC Animal Care Facility • Completed five network consolidation projects with OC Information Technology • Implemented One Card parking access for 10 building facilities and 6,000 monthly parkers • Upgraded the Parking Administration Database (PAD) to meet the needs of One Card operations

• Processed 121 ASRs for 2018

OC Development Services 2016 • Initiate upgrades for a Land Management System (LMS) application to manage land use entitlements, building permits, inspections and enforcement • 37,038 building inspections completed in 2015

• I ssued permits for the 120,000 square foot Ladera Sports Center • I mplemented subsidy reduction program totaling approximately $7M in general fund savings.

• I ssued 9,553 permits with a total building evaluation of $350,820,160 • 1 1,049 building and grading permits initiated.

• 1 7 final subdivision tract maps for new developments recorded.

•N eighborhood Preservation Program responded to requests that have increased by 67% (from 578 in 2013 to 969 in 2015).

• 1 ,820 encroachment and transportation permits initiated and processed.

•2 71 discretionary permits reviewed and processed.

•R eviewed and approved Planning Area 1 for 1,334 homes in Rancho Mission Viejo.

•2 ,700 homes approved and partially delivered in Planning Area 2 of Rancho Mission Viejo.

• I ssued permits fir the $14M John Wayne Airport Seismic Strengthening Project.

2017 •F acilitated adoption of a County ordinance to prohibit commercial cannabis activity, including retail sale and distribution, commercial cultivation, outdoor personal cultivation, delivery, manufacturing and testing. Without an ordinance in place, the County would have no local control over commercial cannabis activities within the unincorporated areas •L aunched the new Customer Relationship Management (CRM) system and the “myOCeServices” community portal, allowing the public to submit and track service requests, while enabling OCPW staff to better manage and route service requests. The new system offers a more robust reporting function and dashboard feature to display key operational metrics and trends •S ubstantially completed development of the Land Management System •P rocessed 11,316 building and grading permits •C ompleted 38,543 building inspections • I ssued permits for the 110,000 square foot Saint Michael’s Abbey Church and Burial Campus and for the 24,000 square foot Bridges at Kraemer homeless transitional facility

•N eighborhood Preservation responded to requests that have increased 5.98 percent, from 969 requests in 2015 to 1,017 requests in 2017

and subterranean structural elements for the County’s new Building 16 / County Service Center

•R ecorded 16 final subdivision tract maps for new developments

• Conducted five annual Community Clean-up Events throughout the county, removing over 72 tons of debris

• I ssued permits with a total building valuation of $460,081,469

• Initiated and processed 1,438 encroachment and transportation permits

• I ssued $68 million in permits for grading and subterranean structural elements for the County’s new Building 16 / Public Service One-Stop Center

• Reviewed and processed 84 discretionary permits

•C onducted five annual Community Clean-up Events throughout the county, removing over 72 tons of debris •P rocessed 1,575 encroachment and transportation permits •R eviewed and processed 223 discretionary permits •R eviewed and approved Planning Area 1 (1,815 homes) of the Rancho Mission Viejo development •R eviewed and approved Planning Area 2 (2,635 homes) of the Rancho Mission Viejo development

2018 • Completed County wide public outreach roadshow on the County’s comprehensive Zoning Code Update along with presentations to 5 Planning Commission workshops • Completed the development of training programs and initiated a public outreach campaign for the Land Management System (LMS) in preparation for additional services being added to the MyOCeServices portal • Initiated 9,062 building and grading permits • Completed 37,523 building inspections, 706 grading inspections and 3,466 street improvement inspections.

• Issued Certificate of Occupancy – Kraemer Homeless transitional facility, Mile Square Park Multi-Purpose Facility and Animal Shelter.

• Issued permits for the 110,000 square foot Saint Michael’s Abbey Church and Burial Campus and for the 24,000 square foot Bridges at Kraemer homeless transitional facility.

• Neighborhood Preservation responded to requests that have increased 5.98%, from 969 requests in 2015 to 1,017 requests in 2017.

• Recorded 4 final subdivision tract maps for new developments • Issued permits with a total building valuation of $460,081,469 • Issued $68 million in permits for grading

• Reviewed and processed 300 CEQA Determination requests from County agencies and responded to 66 NonCounty Lead environmental review requests from other agencies in 2018.

• Approved and partially delivered Planning Area 1 (1,815 homes) of the Rancho Mission Viejo development, • Approved and partially delivered Planning Area 2 (2,750homes) in the Rancho Mission development

OC Facilities Design & Construction Management 2016 • 8 Master Agreements for On-Call Architect-Engineer firms for Professional Specialty Services.

• Completed 34 design/construction Capital Projects at 24 County Facilities.

• Managed over 150 individual contracts for 11 client departments with a construction value of over $180M. • Passed 137 monthly inspections, 15 annual inspections, and 3 secondary containment tests.

2017 • Substantially completed construction of the County’s new OC Animal Care Facility. with Certificate of Occupancy expected by the end of 2017 • Completed Phase I (100 bed occupancy) of the Bridges at Kraemer, the County’s first year-round homeless facility, and began construction of Phase II (increasing occupancy to 200 beds) • Completed major site construction for the Central Utility Facility Infrastructure Upgrades Project, including connection to the County’s Gates and Osborne buildings • Completed demolition of the County’s Building 16 and awarded and commenced construction of the new Building 16 project (Public-Private Partnership)

2018 • Completed Phase II of the Kramer Bridges Project “on time” and “on budget.”

2018 STATE OF THE DEPARTMENT | 39

•B uilding 16 structural framing was “topped out” two months ahead of the original schedule.

•B uilding 14 was successfully negotiated and is currently being designed.

•C ompleted construction on the Visitor Center at Aliso & Wood Canyons Wilderness Park.

•C ompleted construction on the Mile Square Park Multipurpose Facility.

•C ustodial Staff was outfitted in new County Uniforms.

•C ompleted New OC Animal Care Facility Design Build Project.

•A warded OCDC Cooling Plant Refresh project CMAR Contract during AE design allowing successful team participation in constructibility review and value engineering. Construction currently at 65% completion.

OC Facilities Maintenance & CUF 2016 • I nitiated development of Centralized Maintenance Management System (CMMS).

• Provided project support and ongoing maintenance for the Courtyard and Bridges at Kraemer homeless facilities constructed by the Facilities Design and Construction Management service area.

• Performed facility assessments identifying initial improvement costs to be made upon completion of purchase and ongoing repair/replacement costs over a 20 year span 20 year cost to aid in the purchase of property by HCA located Anita Drive in Orange and the proposed future homeless shelter located in Santa Ana on Yale Street.

• Recruited and filled 17 trades positions that will provide a substantial increase in the completion of future work requests.

• Started a program to address the ongoing backlog of incomplete work requests due to lower staffing levels in past years.

The incomplete work requests that had reached a level of over 6,000 over a three year period, has been reduced to under 1,400 with the numbers continuing to shrink.

• I nstalled 41 miles of new electrical wire at the Civic Center Campus.

• I nstalled 3 miles of new piping to distribute steam and chilled water to heat and cool most government facilities in the Civic Center.

• Initiated program for OCPW tradespeople wear uniforms, thereby enhancing County Branding efforts. Roll-out of uniforms to start in January of 2019.

•S ubstantially completed major site construction for the Central Utility Facility (CUF) Infrastructure Upgrades Project •P rocessed over 16,900 facility maintenance requests •P erformed 1,153 maintenance projects totaling $23,014,409 •C ompleted over $690,000 worth of energy efficiency upgrades with an out-of-pocket expense of only $59,000, resulting in $390,000 in annual County energy savings •M aintained full CUF services to civic center facilities throughout the CUF Infrastructure Upgrades Project, while successfully transitioning civic center facilities to the new thermal distribution system

2018 •C ompleted over 11,500 of the 14,000 service requests received for an 83% completion rate

40

• The 2018 energy cost savings tally is currently at about $20,269.00 per month or $243,237.00 per year in energy cost savings. To date the program is saving the County approximately $53,005 per month, which more than pays for the program. After the OBF loan payments are completed, that number will rise substantially.

• CPUC receives Public Usage Funds from everyone’s utility bills.

• To date we have identified $1,507,932.00 in projects with anticipated rebates of $156,902 and zero percent on bill financing (OBF) of $1,077,240; leaving out of pocket expenses to the County in the amount of $284,287.

• The projected reduction in the County carbon footprint to date is 1,801 metric tons.

• Recruited and placed new Plant Manager to ensure safe and efficient operation of the newly renovated Central Utility Plant.

• Developing and enhancing existing safety processes and protocols and updating Personal Protection Equipment in unison with CEO Risk to meet all applicable standards.

2017

• 2018 Goal: Continue the use of Public Usage Funds identifying associated capital hardware rebates and zero percent financing.

• 2018 Goal: Create a platform for required AB 802 benchmark reporting. Gather the data, prepare, and file the first required report.

• AB 802 required all buildings 50,000 square feet or over in CA to report benchmark reports, essentially their efficiency ratings, by July 2018.

• OCPW successfully submitted data for all facilities where data was provided by the deadline.

• 2018 Goal: Update Energy Cap to allow benchmarking of County facilities. Once complete, perform the following: Conduct utility grade audits of each facility’s utility systems to determine their associated class of efficiencies and create a Utility demand profile model for each County facility. Explore auto export of data to the new CMMS. • As part of the AB802 benchmark reporting requirements, Energy Cap was updated to accept facility data and export this data directly to the CEC approved Energy Star Portfolio Manager (ESPM) database.

OC Fleet Services 2016 • Purchased, commissioned and placed into service over 120 public safety emergency vehicles.

• Mechanics received a total of 661 hours of training.

• Implemented vehicle specification standards countywide that reduced the number of makes/models from 100 to only 13 standard models.

• Initiated telematics / automatic vehicle location equipment for County vehicles.

2017 • Completed a Countywide Fleet Modernization & Right-Sizing Study • Completed over 20 County department vehicle right-sizing sessions resulting in: → Reduced the size of the County’s fleet by 37 vehicles → Reduced one-time replacement costs by over $1M → Reduced ongoing annual maintenance costs by $50,000 → Installed GPS/Telematics devices on all County fleet vehicles (excluding OCSD, and non-ISF vehicles) → Received CEO and Board of Supervisors approval of new technician, manager and supervisor positions and Compensation Schedules

→ Completed first annual Customer Satisfaction Survey and Annual Fleet Report → Implemented adopted positions and reorganized Fund 296 staff to align new positions and implement a succession planning strategy for OC Fleet

2018 •A chieved industry standard goal of 95% uptime across the entire County fleet •A chieved 94.5% success rate for Preventative Management Compliance across the entire County fleet •R eceived a 94% positive response rate from the annual customer satisfaction survey •C ompleted analysis of the Parts Inventory Management Program •R educed OCPW fuel costs by $70,000 by installing GPS-Telematics System •R educed vehicle commissioning costs by $250,000 through patrol vehicle standardization •E fficiency: Ensure County owned vehicles operate efficiently and are in compliance with South Coast Air Quality Management District’s (SCAQMD) emissions standards and the County’s clean air objectives. → Remained in compliance with SCAQMD emissions standards and regulations by performing mandated tests and inspections on County owned vehicles and equipment. → Developed new vehicle specifications to ensure compliance with state and local regulations → Implemented a process to approve new vehicle purchases countywide and establish standard vehicle & equipment specifications. → Enforced manufacturers’ preventative maintenance schedules by performing routine maintenance and repairs to ensure county owned vehicles are operating at the highest levels of efficiency. Reported on percentage of vehicles overdue for preventative maintenance service and provide data to departments.

• Safety: Ensure County owned vehicles are safe and in compliance with government fleet standards to reduce the risk of bodily injury to County employees and the general public. → Performed routine safety inspections during preventative maintenance and perform repairs as necessary to ensure compliance with vehicle OEM standards and warranties. → Maintained compliance with Cal/OSHA,

Department of Transportation (DOT), and County Risk Management safety regulations. → Maintained vehicle recalls are performed in accordance with manufacturers’ notifications to prevent personal injury and liability.

OC Construction 2016 • Completed road, bridge, flood control and bikeway projects totaling over $43M. • Edinger Avenue Bridge Widening Project construction cost $6M. • East Garden Grove - Wintersburg Channel Improvement Project increased the capacity of storm water conveyance in the improved reached to the 100 year flood design standard.

• Haster Retarding Basin and Pump Station and Recreational Field Project increased basin storage, creating a total capacity of 86 million gallons of water.

• $10.6M - total for road project Job Order Contracts • $4.6M - total for flood project Job Order Contracts • Used 3,100 tons of asphalt in the Lincoln Avenue Widening Project.

2017 Construction Management

• Performed Construction Management and Contract Administration for Capital Improvement Program (CIP) and OCCR projects totaling $102 million, including the completion of: → La Pata Avenue Gap Closure (Schedule A) ($63M) → La Pata Avenue Gap Closure Schedules B1 and C) ($2.6M) → Dana Point Harbor Intersections Improvement Project ($2.3M) (Department Goal) (OCCR) → Santa Ana River Sand Management ($17.3M) (2017 Department Goal) → Greenville Banning Channel Improvement Project ($5.8M) → Airport Channel Improvements($275K) → Glassell Campus Low Impact Development Retrofit Project ($4.1M) → Lambert Road Bikeway ($283K)

→ Crown Valley Parkway & Oso Parkway Slurry Seal ($1.3M) → Foothill Boulevard and Hewes Avenue Road Improvements ($741K) → Newport Harbor Patrol ($395K) → Wagon Wheel Creek Restoration and Stormwater Management ($3.8M) (OCCR) Continue to perform Construction Management and Contract Administration for CIP projects valued at $81 million, including: → La Pata Avenue Gap Closure (Schedule B)($20.5M) (Department Goal) → Fullerton Creek Channel Improvement Project, Phase I ($10M) → San Juan Creek Levee Improvement Project Phases 4,5, & 6 ($33M) → Edinger Avenue Bridge Replacement Project ($15M) → Crawford Canyon Road Drainage Improvement Project ($2.7M) • Certified Inspector of Sediment and Erosion Control (CISEC) Training attended by 87% of the Construction Management inspection team (OC Construction 2017 Goal #2: “More effectively enforce the State Water Boards Construction General Permit”) • Qualified Stormwater Pollution Prevention Plan (SWPPP) Practitioner training attended by 94% of the Construction Management inspection team (OC Construction 2017 Goal #2: “More effectively enforce the State Water Boards Construction General Permit”) • Construction Management team has 10 newly certified Qualified Stormwater Pollution Prevention Plan (SWPPP) Practitioner inspectors • Implemented cross-training program by augmenting Construction Management staff with two Infrastructure Programs staff members (OC Construction 2017 Goal #2) • Reviewed and processed SWPPPs/ Erosion, Sediment and Chemical Control Plans (ESCCPs): → ESCCP: 52 → SWPPP – NOI: 15 → SWPPP – COI: 8 → SWPPP – NOT: 6 → SWPPP – Erosivity Waivers

Materials Laboratory

• Secured OC Materials Laboratory Testing Fee Program approval by the Board of Supervisors

2018 STATE OF THE DEPARTMENT | 41

•P erformed 9,400 construction material tests •P erformed material inspections and testing for: → 27 Job Order Contract (JOC) projects → Eight Construction Management projects → Four city projects → Four subdivision/permit projects, including 28 tracts in Rancho Mission Viejo

Special Projects

•C ompleted over 100 Job Order Contract (JOC) projects totaling $30 million •R aised the County’s Pavement Condition Index (PCI) from 77 to 79 (state average is 67) •C reated a Pavement Management Unit Price list to be used for new pavement contracts in FY 17/18 •C ompleted projects for OC Sheriff’s Department, OC Community Resources and OC Parks in addition to OCPW projects

2018 Construction Management •P erformed Construction Management and Contract Administration and completed the construction of $40M OCPW CIP and OCCR Projects including: OCPW CIP Projects → Santa Ana Gardens Maintenance Road/ Bikeway Lighting → Lambert Road Bikeway → Crawford Canyon Road Drainage Improvement & Reconstruction Phase 2 → Crown Valley Parkway & Oso Parkway Slurry Seal → Foothill Blvd. & Hewes Ave. Overlay → Fullerton Creek Channel Phase 1 (CMAR) → La Pata Avenue Extension Project (Segment B Only) OCCR Projects → Wagon Wheel Creek Restoration and Stormwater Management → Yorba ADA Improvements • Continue to perform Construction Management and Contract Administration on $102M of currently under construction OCPW CIP Projects including: → San Juan Creek Phases 4,5, & 6 → Edinger Avenue Bridge Replacement → Oso Parkway Bridge

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→ Live Oak Canyon Road & Trabuco Canyon Road Highway Safety → Lane Channel Improvements → San Diego Creek Sediment Removal → Fullerton Creek Channel Phase II (CMAR) • Effectively enforce the State Water Boards Construction General Permit • Completed Constructibility Reviews (Peer Reviews) for 10 Horizontal CIP Projects representing an estimated construction cost of over $60M that include: → Santiago Canyon Road Safety Improvement Project → Irvine Regional Park Drainage Improvement → East Garden Grove-Wintersburg (C05) Channel Design Build RFP → Gilbert Street Railroad Crossing Improvements → Laguna Audubon Retarding Basin → Santa Ana Delhi Channel (F04) Charter Silverado Canyon Road Bridge Over Ladd Canyon Creek BTSR → Olive Heights Sidewalk → Peters Canyon Bikeway Extension → Trabuco Creek Road → OC Loop Segment D Class 1 Bikeway • Developed four CM-specific workflow processes for the new Project Information Management System (PIMS) • Completed CMAR GMP negotiations of the Fullerton Creek Channel Phase 2A ($11M) • Maintained CISEC and QSP Certifications for Inspection staff • SWPPP/ESCCP – Review and Processing → ESCCP - 64 → SWPPP - NOI – 8 → SWPPP - COI - 5 → SWPPP - NOT - 8 → SWPPP - Erosivity Waivers - 1

Materials Laboratory

• Performed 9,800 construction materials tests • Performed materials testing and inspection for: → 40 Job Order Contract (JOC) Projects → 13 Construction Management Projects → 27 Rancho Mission Viejo Tracts and projects including Los Patrones Parkway, Cow Camp Road, and Chiquita Canyon Bridge → 2 O&M Projects → 2 Facility Operations Projects including compaction testing for the Central Utilities Facility (CUF) Upgrade project

Special Projects

• Completed over 100 Job Order Contract (JOC) projects totaling $33.3 million • Raised the County’s Pavement Condition Index (PCI) from 79 to 80. (State average is 67) • Updated Pavement Management Unit Price list used for the new pavement contracts in FY 18-19 • Completed projects for OC Community Resources and OC Health Care Agency in addition to OCPW projects • All Special Projects inspectors are now certified in the following: → Certified Inspector of Sediment and Erosion Control (CISEC) → Qualified SWPPP Practitioner (QSP) → Cal OSHA Confined Space

OC Environmental Resources 2016 • Initiated automation of systems for Agricultural Commissioner processes • Conducted 4,133 inspections of pest control firms and other businesses that use pesticides.

• Inspected over 660 insect traps biweekly and 2,400 shipments for the control of Pierce’s Disease, trapping 598 Glassywinged Sharpshooters, a known insect threat to California agriculture.

• Administered $37M in grant funds from Prop 50 and 84 providing funding for over $229M of integrated water resources projects.

• Collaborates with 192 municipals, water districts and other partners on local and regional water quality improvements projects and programs.

• Performed 53,288 laboratory analyses to assess environmental conditions of Orange County waters.

2017 Awards

• ASCE Environmental Engineering Project of the Year awarded to the Peters Canyon Wash Water Capture and Reuse Pipeline Project • The Peters Canyon Wash Water Capture and Reuse Pipeline Project was named as Environmental Engineering Project of the Year by the American Society of Civic Engineers (ASCE) Los Angeles Section and Orange County Branch. The project, located along the Peters Canyon Channel (Wash) in Irvine, captures and transports water so it can be purified for reuse. This

multi-agency effort permanently diverts discharges of selenium and nitrogenladen ground and surface waters at four locations along Peters Canyon Wash Channel in the Newport Bay Watershed for beneficial reuse • National Association of Counties (NaCO) Achievement Award in the category of County Resiliency: Infrastructure, Energy and Sustainability awarded to the OC Public Works Glassell Campus Stormwater Low Impact Development Retrofit Project • The implementation of a series of lowimpact development (LID) practices including cisterns, permeable paving, and bioswales with native and droughttolerant plants at the OC Public Works Glassell Campus will remove 95% of pollutants from stormwater runoff, capture up to 2 million gallons of stormwater per year for onsite irrigation, and 500,000 gallons of stormwater per year will be recharged to the regional groundwater basin

OC Agricultural Commissioner Weights and Measures → Inspected 161,181 weighing and measuring devices → Inspected 779 fueling stations → Inspected 22,141 retail checkout and/or price scanners Pesticide Use Enforcement → Inspected 4200 pest control firms and other businesses that use pesticides, revealing 376 safety violations → Investigated 77 incidents of alleged unsafe pesticide use → Completed the most inspections in the state recorded in the CalPEATS system (2854 total inspections) Agricultural Services → Inspected 560 insect traps biweekly, trapping 653 Glassy-winged Sharpshooter insects, a known insect threat to California agriculture

OC Watersheds ater Quality Improvement Plan for W south Orange County ubmitted the Water Quality S Improvement Plan for south Orange County to the San Diego Water Board for review and approval, the result of a two-year collaborative process driven by public stakeholders Heal the Bay Report Card eceived A grades from Heal the R Bay for 95% of Orange County’s 117

monitored beaches in summer dry weather, with Orange County earning the most spots (14 of 32) on the organization’s Honor Roll oche Beach landed on the Heal the P Bay’s Honor Roll after being a Top 10 Beach Bummer 2008-2013.

Environmental Monitoring → Collected a total of 6,238 water and sediment samples to assess the environmental conditions of Orange County’s watersheds → Performed 75,056 laboratory analyses → The deployment of new technology has streamlined workflow processes and the integration of data from a wider range of sources has improved the program’s ability to identify and address priority areas and contaminates of concern. rant Awarded to Upgrade ALERT G Flood Warning System → Awarded a $135,000 Flood Emergency Response Grant by the California Department of Water Resources through the FloodSAFE Initiative to upgrade the ALERT flood warning system, the Automated Location Event in Real Time (ALERT) flood warning system provides real-time rainfall and channel/basin water level data → Improvements include replacing network sensors and equipment to process data for more accurate predictions

OC Watersheds Water Quality Improvement Plan for south Orange County n June 20, 2018, the San Diego O Regional Water Quality Control Board accepted the South Orange County Water Quality Improvement Plan (WQIP), the first plan of its kind to be accepted with an “alternative compliance” approach, which establishes a pathway for the municipalities of south Orange County to meet stormwater runoff management requirements, by demonstrating progress toward achieving goals and milestones. The plan details strategies and schedules to address “high priority water quality conditions” over a 30-year period.

Heal the Bay Report Card Received A grades from Heal the Bay for 94% of Orange County’s 121 monitored beaches in summer dry weather, with Orange County beaches earning the most spots statewide (14 of 37) on the organization’s Honor Roll.

Environmental Monitoring → Collected a total of 5,086 water and sediment samples to assess the environmental conditions of Orange County’s watersheds

2018

→ Performed 51,353 laboratory analyses

OC Agricultural Commissioner

rant Awarded to Upgrade ALERT G Flood Warning System

Weights and Measures → Registered 166,550 weighing and measuring devices → Registered 833 fueling stations → Registered 22,096 retail checkout and/ or price scanners Pesticide Use Enforcement → Inspected 4,491 pest control firms and other businesses that use pesticides, revealing 376 safety violations → Investigated 126 incidents of alleged unsafe pesticide use → Continued to have the most inspections in the state recorded in the CalPEATS system for two consecutive years.

Agricultural Services → Agricultural inspection staff inspected 22,972 plant shipments, 130 shipments were issued a Notice of Rejection due to the presence of exotic pests in 2018.

warded $160,000 in 2018 bringing the A total to $285,000 through 2 phases of a 3 phase Flood Emergency Response Grant sponsored by California Department of Water Resources.

The FloodSAFE Initiative provides funding to upgrade the Automated Local Evaluation in Real-Time (ALERT) flood warning system that provides real-time rainfall and channel/basin water level data. County personnel use the information during storm events to make timely decisions for public protection including emergency response, evacuations, road closures, and critical maintenance activities.

I ntegrated Regional Water Management Plans On September 11, 2018, the Orange

2018 STATE OF THE DEPARTMENT | 43

County Board of Supervisors adopted resolutions approving Integrated Regional Water Management (IRWM) Plans for North and Central Orange County (the OC Plan) and South Orange County (South Orange County IRWM Plan). Adoption of the IRWM Plans represents the culmination of almost two years of stakeholder coordination, meetings, public workshops and plan approval by public agencies throughout Orange County. Approval of the IRWM Plans qualify water resource projects for Proposition 1 IRWM Grant funding.

Funding garnered for water resource projects from implementation of the South IRWM Plan to date totals close to $36 million. pproval of Total Maximum Daily Load A (TMDL) for selenium in the Newport Bay watershed fter almost 10 years of effort a A selenium TMDL, largely written by the OC Watersheds and its consultant team, was approved by the Santa Ana Regional Water Quality Control Board and the State Water Resources Control Board. The regulation, after final approval by the Office of Administrative Law and USEPA, will provide for more appropriate regulation of selenium in the Newport Bay watershed. onstruction of Santa Ana-Delhi C Channel Diversion Project $9 million project has been A completed to divert low flows in Santa Ana-Delhi Channel to the sanitary sewer and remove trash and debris during storm events. OC Watersheds was involved in the initiation of the project and throughout the negotiations of the funding, construction and maintenance agreement with multiple city and water agencies partners.

Completion of Newport Bay Fecal Coliform TMDL stakeholder process I n response to a threat of a Clean Water Act lawsuit, OC Watersheds managed an 18 month, 11 meeting stakeholder process involving Newport Bay watershed cities, environmental and business organizations and the Santa Ana Regional Water Quality Control Board. The process significantly improved information transparency

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in the watershed, lead to better stakeholder relations, and set a pathway forward to resolving some of the seemingly intractable regulatory issues related to recreational and shellfish harvesting uses in the Bay.

OC Operations & Maintenance 2016

• Computer for GIS staff purchased and installed in DOC. • 80” monitor for GIS mapping purchased and installed in DOC. • 57” monitor will be used to field camera display – more will be purchased as cameras are installed.

• Installed 34 remote cameras for storm monitoring purposes.

• GPS devices on vehicles and equipment installed to track resources during storm events.

• Cleaned approximately 2,500 catch basins 3 times a year, equaling 4,500 tons of trash and debris.

• Repaired or replaced 11,000 square feet of sidewalk.

• Restriped over 110,600 square feet of roadway.

• Removed and replaced 2,000 roadway signs.

• Addressed over 900 resident requests with a 100 percent response rate within 48 hours.

• Performed 6,200 tree trimmings.

• Removed 523 fallen trees from obstructing public areas.

• Removed or covered over 1.7 million square feet of graffiti.

• Used over 1 mile of temporary rubber dams to prepare for the 2016 El Niño storm season.

• Removed and replaced 30,000 sandbags along roads across Orange County.

• Swept 989 curb miles twice per month.

2017 • Repaired and/or replaced over 14,930 square feet of sidewalk • Removed or covered over 1.6 million square feet of graffiti • Cleared over 150,650 linear feet of flood channels • Restriped over 84,480 linear feet of roadway

• Cleaned approximately 2,500 catch basins three times throughout the year to remove approximately 7,500 tons of trash • Removed over 1,700 tons of trash and debris from flood control channels, with over 550 tons captured and removed from debris barriers before reaching the ocean • Performed 2,787 tree trimmings • Swept approximately 627 curb miles twice per month to maintain clean streets • Removed and replaced approximately 2,400 roadway signs • Removed 1,204 fallen trees from obstructing public roads, sidewalks and other areas • Removed over 59,000 cubic yards of accumulated sediment from the San Diego Creek channel • Removed and replaced over 30,000 sandbags along unincorporated canyon roads • Completed flood control channel maintenance of non-public areas, debris clean-up and storage of sand and riprap flood control materials • Completed flood control channel maintenance in Fountain Valley, including installation of public recreation hours signage, installation of fencing at trail access points and debris clean-up • Execution of a Service Level Agreement with the OC Sheriff’s Department for enforcement support along OC Flood Control District properties

2018 • Repaired and/or replaced over 24,708 square feet of sidewalk • Removed or covered over 1.62 million square feet of graffiti • Cleared over 795,104 feet of flood channels • Restriped over 1.71 million linear feet of roadway striping • Cleaned approximately 2,400 catch basins three times throughout the year to remove approximately 1,126 tons of trash • Removed over 187,000 tons of trash, debris, and sediment from County roads and flood control channels, with over 104 tons captured and removed from debris barriers before reaching the ocean • Performed 6,420 tree trimmings • Swept approximately 627 curb miles twice per month to maintain clean streets

•R emoved and replaced approximately 3,033 roadway signs •R emoved 2,152 trees from obstructing public roads, sidewalks and other areas •C ompleted all routine and preventative maintenance activities, to prepare for the 2018 Storm Season, including the installation of sandbags all along the Canyon areas, clearing debris and accumulated material along roadways and drains, and installation of flood preventative devices where needed.

•R epaired and/or replaced over 800 feet of guardrail •M aintained over 128,000 square feet of earthen slopes on various channels •M aintained over 32 miles of road shoulder in the canyons •C onducted maintenance on over 22 miles of service roads/levee •R emoved over 13,000 cubic yards of sediment from concrete bottom channels •R emoved over 71,000 cubic yards of sediment from various earthen channels/outlet •C leared 127 channel vaults • I nstalled over 11,000 tons of rip rap on various channels

to reestablish flood capacity.

• Rehabilitation of Oceanview Channel through an Army Corps of Engineers Project, to improve the channel from earthen and riprap slopes, to concrete slopes, from Beach to the East Garden Grove-Wintersburg Channel confluence.

• Annual Contracts section has overseen approximately $5,623,500 in contracted services to address maintenance and public safety concerns in 2018.

• Fulfilled District 1 request to install Security Fencing at 16 locations in 2018.

• Investigated 111 claims from County and Orange County Flood Control District maintained areas.

• Completed a detailed inventory and maintenance plan for all permanently installed Best Management Practice (BMP) structures per Water Quality Management Plan (WQMP); including the routine inspection and maintenance of 19 trash debris booms installed within various flood control channels.

• Reviewed and inspected 197 permit requests from County Property Permits, coordinated and completed 90 plan reviews.

•F acilitated the completion of repairs for 9 flood control channels damaged by January 2017 storms, for FEMA reimbursement.

• Completed the inspection of 380 miles of flood control channels, by utilizing a newly developed GISbased application. This allowed for the documentation and storing of inspection results in a GIS database that can be utilized in the development of various projects and viewed in various maps.

•F acilitated the completion of repairs for 14 flood control channels that were rated minimally acceptable by the Army Corps of Engineers, in order to keep them eligible for PL84-99 Rehabilitation and Inspection Program.

• Acceptance of Cow Camp Phase 1, and the 2.0, 2.1, and 2.2 Phases of the Rancho Mission Viejo development, for maintenance.

•R emove 46,000 cubic yards (so far) of accumulated sediment from the San Diego Creek Channel from the 405 Freeway to Campus Drive, to maintain channel capacity and allow for better establishment of the riparian habitat/mitigation site on the east side of the channel.

• Received and processed over 4,800 service requests via the myOCeServices online service request system.

• Received $706,368 in reimbursements for the January 2017 Winter Storm, Canyon 2 and Holy Fires.

•D evelop 8-year Maintenance Improvement Program for needed maintenance and repair projects.

•R emoved 15,000 cubic yards of accumulated sediment from San Diego Creek downstream of the 5 Freeway and Irvine Center Drive

• Completed the Santa Ana River Environmental Remediation Project. This project many departments that supported the main goal of clearing, cleaning and securing the area from the Santa Ana Freeway, north to Ball/ Taft Road. An estimated 700+

people were relocated and the area cleaned of all trash and debris. Totals associated with the project were as follows: → Debris and trash removed: 404 tons → Needles collected: 13,950 → Human waste removed: 5,279 pounds → Property stored for: 89 people • Facilitated the stationing of the Orange County Sheriff’s Department Homeless Outreach Team at the OCPW Glassell Campus. Created office space at the Glassell building for the OCSD HOT Team, to build on an already good relationship, improve communications and establish daily face to face contact. Plan of the Day meetings were established, where OCPW, contract crews and OCSD meet and discuss daily activities, strategies and support needs. Increases in teamwork, productivity and efficiencies are apparent as a result of this move.

In addition, with OCSD presence in the building, we have established a sense of security for all employees who work at the Glassell Campus.

• Completed the Pump Station Control System Project. Completed installation and commissioning of $1 million in upgrades to the control systems for 7 pump stations. The system includes new graphic interfaces and improved capabilities to operate and monitor the equipment. The new system will also allow the future ability to monitor the equipment remotely. This feature is still in development and should be added in 2019.

OC Infrastructure Programs 2016 • EADocs Project Management Document Management system and upgrade of inhouse Excel system used by OC Facilities Design & Construction were successfully implemented during calendar year 2016.

In order to improve delivery of capital improvement projects, the Scope of Work for an integrated Project Management Information System was released for public bid on December 9th, 2016 • Workload balancing for horizontal capital improvement projects was completed in April 2016. The resulting project management plan identified resources needed to execute the delivery of road and flood project costs totaling $85M in FY16-17. The effort resulted in quantified

2018 STATE OF THE DEPARTMENT | 45

in-house and external staffing levels required for project execution.

• Procurement and integration of a Countywide project management tracking/management system (PIMS – Project Information Management System) • Executed 30 contracts for road and flood design projects.

• Reviewed 250 County Property Permit submittals • Saved homeowners 20 percent on flood insurance premiums through the Community Rating System

2017

Programming

•S ubmitted 15 grant applications and secured $21M in grant funding to support the Capital Improvement Program

Flood Programs

•C ompleted all necessary Hydrology Reports for flood facilities that will be improved in the next two fiscal years of the Flood CIP. This will ensure the Design teams have the resources they need develop solutions that provide the prescribed flood protection levels • I n cooperation with the US Army Corps of Engineers (USACE), finalized construction of the ultimate bikeway within the Reach 9, Phase 3 and Phase 4 Project and is currently open for public use • As part of the USACE’s Periodic Inspection for the Levee Safety Program, all work associated with the 600+ deficiencies that were identified have been addressed and final response submittal package(s) have been submitted to the USACE. The USACE has currently provided a formal letter reinstating the SAR 2 Levee System of the Santa Ana River Channel back into an “active” eligibility status for the PL 84-99 rehabilitation program and also allowing that portion of the Santa Ana River Channel to maintain an acceptable system rating. The USACE has indicated that a similar recommendation for both SAR 1 and SAR 3 Levee System has been submitted for approval by their executive management • I n cooperation with the USACE, finalized the WRDA Section 214 Memorandum of Agreement (MOA) between OCFCD/ County and USACE (approved/executed) to expedite Section 408 permit review and approval for designated priority projects stated within the MOA •D eveloped a concise, but detailed workflow plan within OC Infrastructure to address future USACE Periodic Inspections that are performed as part of the USACE’s Levee Safety Program

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• Developed and finalized an acceptable response submittal package to the annual work plan for both the California Coastal Commission (CCC) and California Department of Fish and Wildlife (CDFW) that satisfies the requirements stated within the long term maintenance agreement between OCFCD and the two other agencies • In cooperation with the Riverside County Flood Control and Water Conservation District (RCFC&WCD) and the USACE, awarded the construction contract for the BNSF Bridge Pier and Bank Protection Project, which includes the construction of both the Knuckle Fill Extension Slope Protection and Aliso Creek Bridge projects • Completed acquisition of the former McCune/Lennar Property for the Prado Dam project (17.77 acres totaling $4.86M) • Completed Phase1 of Levee Recertification process for D01, D02, D05 and E01 • Completed transfer of Rancho Road rightof-way to City of Westminster for roadway purposes • Completed agreement with City of Westminster for bikeway along AnaheimBarber City Channel • Negotiated and completed 12 real property transactions for OCFCD, seven of which generated revenue (approximately $153K over 10 years) • Completed master bikeway and trail agreements with the cities of Westminster and Placentia.

• Completed seven cooperative agreements in furtherance of infrastructure projects and developments that benefit the public; e.g. Lane Storm Channel Improvement, Auxiliary Dike of the Santa Ana River Prado Dam Project, OCTA’s Grade Separation Project, Parkside Estates Development and the Tustin Legacy Project • Assisted in the review and preparation of responses to over twenty encroachment permit applicants concerning whether a supplemental OCFCD agreement or conveyance was needed

Development Support

• Reviewed 550 encroachment permit submittals for development projects Project Management • Managed/delivered over 50 percent of 2016/17 and 2017/18 programmed CIP and JOC projects, through construction support, bidding and contract award • Completed the Santa Ana River Sand Management Project • Substantially completed construction

of the La Pata Avenue Gap Closure, Schedule B • Received multiple industry awards/ recognitions for La Pata Avenue Gap Closure • Coordinated award and execution of e-Builder – Project Information Management System (PIMS) contract • Awarded the third Construction Manager at Risk (CMAR) horizontal Alternative Delivery project of its kind for San Juan Creek for $33 million, with $5 million in grant funding from Department of Water Resources • Coordinated and hosted the Hazard Avenue Bikeway Go Human community outreach event. SCAG had awarded OCPW with $200K in funding to host this event to promote healthy living and the County’s first Class IV Bikeway project. The branding logo for the event was designed in-house which received overwhelming stakeholders’ support • Negotiated scope/fee and issued NTP for CEQA document preparation for C05 – East Garden Grove Wintersburg Channel • Tracked impacts of pile driving at Edinger Avenue Bridge as to not affect marine life • Assessed the Edinger Avenue Bridge Replacement Project and Fullerton Creek Channel Improvement Project for potential bird nesting impacts during construction in spring 2018 • Negotiated with USACE to waive the requirement for Conservation Easement over La Pata Avenue Gap Closure off-site mitigation in O’Neil Regional Park to reissue the permit without the requirement

Traffic & Design

• Completed 100 percent of Plans, Specifications and Estimates (PS&E) for 11 Capital Improvement Program (CIP) projects: 1. Fullerton Creek Channel Improvement Project Phase 1 2. San Juan Creek Levee Improvement Project Phases 4, 5, & 6 3. San Joaquin Channel Improvement Project 4. Flood Channel Trash Booms Phase 1 5. Lane Channel Improvements 6. Crawford Canyon Road Drainage Improvement Project 7. Edinger Avenue Bridge Replacement Project 8. Lambert Bikeway 9. AWMA Bridge Rehabilitation 10. Capistrano Surfside Inn Pedestrian Bridge Rehabilitation 11. Live Oak & Trabuco Canyon Road

Safety Improvements •C ompleted 100 percent of PS&E for five maintenance projects 1. East Lemon Heights Drive Emergency Storm Drain Replacement Project in North Tustin 2. Sunset Channel repairs from Bolsa Chica to Edinger Avenue in Huntington Beach 3. San Diego Creek Emergency Sediment Removal Project 4. Carbon Creek Storm Drain Pipe Repair upstream of Moody Street 5. Seal Beach Pump Station Sump Pump Repair • Completed nine US Army Corps of Engineers (USACE) PL84-99 channel maintenance projects: 1. B rea Canyon Channel 2. F ederal Storm Channel 3. Stanton Storm Channel 4. Huntington Beach Pump Station 5. Airport Storm Channel 6. L ower Peters Canyon Retarding Basin 7. R ound Canyon Retarding Basin 8. Agua Chinon Retarding Basin 9. El Toro Retarding Basin • Provided engineering construction support for 16 CIP projects • Completed traffic analyses/reports for MPAH Reclassification of Santiago Canyon Road, Jeffrey Road Extension, and Black Star Canyon Road • Completed USACE levee safety inspections for Carbon Creek Channel, both north and south levees, and addressed 39 deficiencies • Prepared traffic control plans for four projects: 1. Huntington Beach Monitoring Wells 2. San Joaquin Channel 3. Hazard Avenue Go Human Event 4. Antonio Parkway & Oso Parkway Intersection • Installed radar feedback signs on Santiago Canyon Road • Installed rapid rectangular flashing beacons (RRFBs) to enhance the existing crosswalk on Kellogg Drive at the Yorba Linda Country Club • Managed the Westminster Watershed Study and collaborated with the US Army Corps of Engineers; conducted hydraulic models for existing conditions for Bolsa Chica, Westminster, East Garden Grove Wintersburg, and Ocean View channels • Provided engineering support to PM to

review PS&E for the Antonio Parkway & Oso Parkway project and the Oso Parkway Bridge project • Provided engineering support to Programming on 5 grant applications 1. Brea Boulevard and Tonner Canyon ICE and M2 2. Surfside Inn Bridge ATP 3. Hazard Avenue Bikeway ATP 4. Laguna Canyon Road Segment 4 FAST LANE 5. Santiago Canyon Road HSIP • Provided engineering support to O&M to inspect Prima Deshecha Canada Channel • Provided engineering support to OC Parks to review PS&E for Clark Bridge Renovation

County Road Fee Programs → Created Road Fee Program website within the Road portion of the OCPW website, established a dedicated Road Fee Program telephone number and email address. → Started hands on training with incorporated cities → Completed South County Road Improvement Program (SCRIP) Guidelines State and Federal Grants → Submitted 7 grant applications totaling $17M in grant funding to support the Capital Improvement Program

• Provided engineering support to JOC for improvements in Dana Point Harbor

→ Secured an additional $5.3M Highway Bridge Program funding to support the Edinger Avenue Bridge Replacement over Bolsa Chica Channel

• Provided traffic engineering support to Construction to review over 40 construction traffic control plans

→ Collected $26.8M of approved grant funding through invoicing with grant agencies

• Provided traffic engineering support to California Highway Patrol, OC Sheriff’s Department, and various School Districts in Orange County • Provided traffic engineering support to address 10 Traffic Committee items • Provided traffic engineering support to review 15 non-County lead (NCL) environmental documents • Provided technical assistance for over 20 development permits, including Parkside Estates • Responded to and addressed over 200 resident calls • Completed 52 traffic investigations • Completed 18 traffic surveys • Completed 15 engineering assessments for O&M work orders • Added over 1,200 OCFCD record drawings and other documents to the OnBase electronic archive • Completed first draft of the Hazard Avenue Bikeway Project Report • Completed first draft of the Bridge Preventative Maintenance Program • Completed first draft of the Local Drainage Manual update • Prepared and submitted a design services proposal for the Mesa-Henderson Storm Drain project in the City of Villa Park

2018

Programming Santa Ana River Credit Claims → Submitted $61M in Credit Claims to the Army Corps of Engineers

Project Development → Developed a project initiation process for CIP Projects → Completed 15 Project Programming reports and another 18 reports are in progress

Flood Programs Flood Agreements → Responded to offers to purchase 15 property interests needed for the widening of I-405 that were made by OCTA in accordance with the OCFCD and OCTA Cooperative Agreement, to result in OCFCD receipt of over $550k. → Negotiated and completed 18 real property transactions for OCFCD, including the Course Co Green River Golf Course Lease anticipated to result in a cost savings of $500K per year and the Loftus Lease Amendment expected to generate $2,463,000 by 2/2022. → Completed nine successful agenda staff report items with six cooperative agreements in furtherance of infrastructure projects that benefit the public; e.g. Westminster Watershed Feasibility Study, Alcoa Dike of the Santa Ana River Prado Dam Project, OCTA’s Street Car Project, Southern California Regional Rail Authority’s San Juan Creek Metrolink Bridge replacement project and the Ranch Plans’ Village of Esencia Development. → Reviewed 29 Non-County lead Environmental and General Plan notifications of pending actions, 2018 STATE OF THE DEPARTMENT | 47

coordinated staff responses as to potential hydraulic or other impacts on OCFCD and County property or facilities. → Completed 85 assignments on the OC Engineering Assignment Tracking System with 149 new assignments initiated: including, responding to encroachment permit applicants as to whether an agreement or conveyance was needed.

Floodplain Management & Hydrology → Completed Hydrology Reports for 70% of flood and road FY 2019-20 CIP projects. → Coordinated for and administered responsibilities for City Engineers Flood Control Advisory Committee (CEFCAC) that supports Flood CIP projects. → Completed Dam Inundation study for Villa Park Dam and received DSOD approval. → Reached Tentatively Selected Plan milestone for the Westminster Watershed Study, which will lead to a $1.12 Billion Federal Flood Control project. → Finalized Needs Assessment Study for Carbon Creek Channel.

Santa Ana River Project (SARP) → In cooperation with the US Army Corps of Engineers (USACE), finalized construction of the Santa Ana River Reach 9, Phase 5A, including a segment of the SART, which opens before end of 2018. → In cooperation with the USACE, awarded the Alcoa Dike Phase 1 construction contract with a project cost of $21.4M. → In cooperation with the USACE, awarded the Auxiliary Embankment and Floodwall Phase II construction contract with a project cost of $3.9M. → Completed the land swap agreement between OCFCD and the City of Corona to exchange for land rights needed to support the Alcoa Dike construction project. → For the SAR Prado Dam right-ofway acquisition, initiated survey requests for 172 parcels; OC Survey has completed survey/right-of-way packages for 7 parcels and are in the process of completing 41 boundary surveys; CEO Real Estate has made 1 offer; completed appraisal of 2 parcels

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for $4.81M; and are in the process of negotiation/mediation for fee acquisitions totaling $11.1M.

Project Management

• Provided Project Management Training and Development to OCPW and other department’s staff

Traffic Engineering

• Managed over 30 programmed 7-year CIP projects

• Initiated the Systemic Safety Analysis Report Program (SSARP) in order to identify future highway safety projects

• Delivered all remaining FY 2017/18 CIP projects and over 50% of FY 2018/19 CIP projects through contract award and construction support:

• Provided designs for traffic signal upgrade projects at 17th Street and Newport Avenue and 17th Street and Holt Avenue

1. Barranca Channel Restoration 2. Hospital Frontage Road and Justice Center Way Rehabilitation

• Collaborated with OCTA and other cities to deliver Regional Traffic Signal Synchronization Projects on shared corridors: El Toro Road, Katella Avenue, and Westminster Avenue

4. Lane Channel Improvements

• Increased outreach efforts to community groups in unincorporated County communities, including Anaheim Island, the Canyons, Ladera Ranch, North Tustin, Orange Park Acres, and Rossmoor

5. Oso Parkway Bridge

• Completed 107 traffic investigations

6. San Diego Creek Sediment Removal

• In collaboration with O&M, completed 87 work orders for traffic-related work

3. Live Oak Canyon Road and Trabuco Canyon Road Safety Improvement

7. Santa Ana River Trail Realignment 8. Traffic Signal Upgrades at 17th Street and Holt Avenue

• Held 4 Orange County Traffic Committee meetings covering 13 agenda items • Completed 17 Engineering and Traffic Surveys

9. Traffic Signal Upgrades at 17th Street and Newport Avenue

• Prepared striping plans for 12 pavement maintenance projects for JOC

10. Prima Deshecha Canada Channel (M01) Temporary Repairs

• Prepared traffic control plans for 2 CIP projects and reviewed 18 traffic control plans prepared by consultants for CIP projects

11. Santa Ana River Bridge Rehab (phases 1 & 2) 12. SB-1 Bridge Maintenance projects (9 each) • Implemented e-Builder – Project Information Management System (PIMS) for internal users • Implemented an emergency repair project at Prima Deshecha Canada Channel • In collaboration with O&M and OC Construction, implemented the Trabuco Creek Road stabilization maintenance project • In collaboration with OC Construction, managed the construction phase of the San Juan Creek and Fullerton Creek CMAR projects • Provided project management support to Programming during the pre-design phase of OC Loop (Segments D, H, O, P, Q) bikeway projects • Prepared RFP for the solicitation of Design/Build firm for C05 – East Garden Grove Wintersburg Channel Improvement Project.

• Provided support to OC Construction through monitoring field evaluation of traffic zone traffic safety • Processed 441 traffic collision reports • Completed 5 traffic index requests for Materials Lab • Reviewed 32 Non-County-Lead projects for traffic circulation impacts for Development Services • Worked with OC Survey to inventory traffic control devices (signals, inpavement flashers, flashing beacons, crossing guard locations) on GIS for future integration with OCPW’s CRM system

Engineering Road/Bridge Design • Completed 100 percent of Plans, Specifications and Estimates (PS&E) for the following Capital Improvement Program (CIP) projects: 1. Santa Ana River Bike Trail Realignment (Orange, Anaheim) 2. Santa Ana River Bridges Rehabilitation at 4 locations (Adams Ave, Edinger Ave, MacArthur, Warner)

3. Eckhoff Street Cul-de-sac Improvements (Orange) 4. Gilbert Street Improvements at Railroad Crossing (Anaheim, Stanton) • Completed 100 percent of PS&E for 11 maintenance projects (including SB-1 Bridge Maintenance Projects) 1. Hospital Frontage Road & Justice Center Way Pavement Rehabilitation (Orange) 2. SB-1 Bridge Maintenance: 55C0059 Santiago Canyon Road over Williams Canyon Creek 3. S B-1 Bridge Maintenance: 55C0148 Warner Avenue over Santa Ana River 4. S B-1 Bridge Maintenance: 55C0205 Santa Ana Avenue over Santa Ana Delhi Channel 5. S B-1 Bridge Maintenance: 55C0371 Segerstrom-Slater over Santa Ana River 6. S B-1 Bridge Maintenance: 55C0637 Crown Valley Parkway over Arroyo Trabuco Creek 7. S B-1 Bridge Maintenance: 55C0049 Santiago Canyon Road over Santiago Creek 8. S B-1 Bridge Maintenance: 55C0179 Silverado Canyon Road over Silverado Creek 9. S B-1 Bridge Maintenance: 55C0181 Silverado Canyon Road over Silverado Creek 10. S B-1 Bridge Maintenance: 55C0122 Brea Canyon Road over Brea Creek 11. S B-1 Bridge Maintenance: 55C0123 Brea Canyon Road over Brea Creek • Provided engineering construction support for the following CIP projects: 1. Crawford Canyon Road Drainage Improvements (Tustin) 2. Edinger Avenue Bridge at Bolsa Chica Channel Replacement (Huntington Beach) 3. Live Oak Canyon Road & Trabuco Canyon Road Safety Improvements (Trabuco Canyon) 4. Oso Parkway Bridge Widening (Rancho Santa Margarita) 5. Capistrano Surfside Inn Pedestrian Bridge Rehabilitation (Dana Point) •P rovided bid phase support to PM for the Antonio Parkway & Oso Parkway project and the Oso Parkway Bridge project •N on-CIP Accomplishments: 1. R evised & Published 2018 edition OCPW Standard Plans

2. Bridge Preventive Maintenance Program - Identified projects eligible for SB-1 funds in upcoming years 3. Prepared RFP and Awarded Design service contracts for 3 federally funded Canyon bridges 4. Prepared RFP and awarded Design Service Contracts for Brea Canyon Road Widening 5. Prepared 3+ custom ADA curb ramp designs in support of Pavement Maintenance & Traffic projects (Rossmoor area) 6. Prepared design of Irvine Regional Park entrance improvements in support of Pavement Maintenance 7. Assisted with bus pad designs in support of Pavement Maintenance • Development Reviews, PEER Reviews, & Assistance: 1. RMV - Cow Camp Road Segment 2 GAD 2. RMV - Street Improvement Plans Cow Camp Road (Phase 2A) 3. Metrolink Bikepath Conceptual Plans 4. Bolsa Street Widening 5. Irvine Bridge over Barranca Channel 6. OCSD sewer project in West Region Project Reports/Small Studies Prepared: 1. Brea Canyon Road Widening – Project Report 2. Tustin Avenue Annexation Study (Santa Ana) 3. Veteran’s Cemetery Site Study (Green River) 4. Los Rios Quitclaim Road Easement Study (San Juan Capistrano) 5. Project “X” site location study Engineering & Project development support to Programming on the following projects: 1. Santa Ana Gardens ATP grant application 2. Metrolink Bike Path Undercrossing ATP grant application 3. OC Bike Loop Segments O,P,Q ATP grant application 4. La Pata Bikeway ATP grant application 5. Peter’s Canyon Bikepath project programming report 6. OC Bike Loop Segment D project programming report

7. OC Bike Loop Segment H project programming report 8. Crawford Canyon sidewalk cost study 9. Southwest Anaheim Sidewalk Gap Closure project programming report 10. Barrett Lane Drainage project programming report 11. Gilbert Avenue Railroad Crossing project programming report 12. Santa Ana Ave Storm Drain Improvements & Landscaping project programming report 13. Collins & Eckhoff Cul-deSac Improvements project programming report Regulatory Permits → Obtained regulatory permits from the U.S. Army Corps of Engineers, California Department of Fish and Wildlife, Santa Ana Regional Water Quality Control Board, and Coastal Commission for: East Garden Grove Wintersburg Channel Warner to d/s Goldenwest, Talbert Outlet emergency sand removal, Surfside Bridge retrofit, Santiago Creek near Modjeska Canyon Slope Repair, Aliso Creek Emergency Slope Repair, San Diego Creek d/s Irvine Center Drive vegetation and sediment removal, Ocean Outlet Maintenance Program, Lane Channel (404 term extension), Bolsa Chica Channel Emergency Slope Repair → Submitted Completion Reports for: Sunset Channel, Aliso Creek Emergency Slope Repair, Peters Canyon Wash vegetation and sediment removal, San Joaquin Channel, Villa Park Dam, Bolsa Chica Channel Emergency Slope Repair, Talbert Outlet emergency sand removal, Fullerton Creek Western to Beach, and Santiago Canyon Road at Modjeska → Created permit matrices and monitored for compliance with state and federal permits during construction of: Barranca Channel, Fullerton Creek, Lane Channel, Santiago Creek near Modjeska Canyon, San Diego Creek I-405 to I-405 sediment removal, Live Oak and Trabuco Canyon Road Safety Improvements → Installed barn owl box at La Pata Avenue Extension Project site → Monitored nesting birds in the old Edinger Bridge during bridge replacement → Submitted permit applications to Corps and Water Board for 10 year permits for 2018 STATE OF THE DEPARTMENT | 49

vegetation and sediment removal from Peter’s Canyon Wash d/s I-5 → Ensured post construction eelgrass mitigation compliance for Santa Ana River Sand Management Project and reported on mitigation sites for La Pata Avenue Extension Project → Obtained draft 401 and 404 permits for Countywide Long Term Routine Maintenance Program → Submitted annual report to DWR for Haster Pump Station, Retarding Basin and Recreational Field → Obtained regulatory approvals from U.S. Fish and Wildlife Service and other state and federal resource agencies to allow placement of Earthbind dust stabilization product on Trabuco Creek Road and to install K-rail to prevent unauthorized access to Trabuco Creek Development Support → Reviewed 650 encroachment permit submittals related to County flood control facilities and roads for development projects. → Reviewed and approved street and drainage improvement plans for Los Patrones Parkway, Stage 1, accepted and opened traffic to the public. Los Patrones Parkway Stage I is 17,000 linear-foot 4-lane primary arterial highway in the City of San Juan Capistrano, from Oso Parkway to Chiquita Canyon Drive. → Reviewed and approved street and drainage improvement plans for Gibby Road, a rural collector street connecting Ortega Highway and the Ranch Road, proposed as a future secondary/emergency access for Rancho Mission Viejo Planning Area 3 (future 7500 dwelling units). → Reviewed and approved the street and drainage improvement plans for Cow Camp Road Phase 2A, a 6-lane Major Arterial Highway, 3000 linear feet east of Los Patrones Parkway including a bridge over Gobernadora Canyon in San Juan Capistrano.

Flood Design Projects: • Fullerton Creek Phase I: Provided construction support, construction substantially completed (CIP, CMAR, $10M) • San Juan Creek Phases 4, 5 & 6: Phase 6 completed and open to public, provided construction support (CIP, CMAR, $33M)

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• Lane Channel: Provided construction support (CIP, DBB, $8.8M) • Fullerton Creek Phase IIA: Delivered PS&E • Laguna Audubon Retarding Basin: provided solutions for seepage repair Other: • Westminster Watershed Study: TSP was granted. (To be included in Flood Programs’ accomplishments) • Permit reviews: about 105 permit reviews including Parkside Estates • Record Drawings: Working towards disposing record drawings in Central Files—Watersheds A & B complete, record drawings finalized for recently completed projects • Numerous Private Engineers and Resident Calls Addressed • C06 Oceanview Channel (O&M project): Construction Support Maintenance Engineering Support → Provided Operations and Maintenance with the Engineering Support to deliver 33 channel restoration projects during Calendar Year 2018. This effort supported the achievement of two Strategic Goals of the Department. The projects restored flood conveyance and infrastructure serviceability for facilities covered under the USACE PL84-99 Program. An aggressive project delivery schedule was established for these items; 100% of the project packages programmed for delivery within FY17/18 MIP were delivered to Construction for completion using JOC Delivery. → Worked with Operations and Maintenance to identify areas for improving the workflow associated with developing work packages associated with MIP Projects. The organizational structure governing the work associated with the MIP bridges multiple service areas within the Department. MES and O&M worked collaboratively to optimize the scheduling of work within several key areas of the project delivery workflow in order to meet the scheduling deadlines. These consisted of programming the work associated with inspection of the facilities and a quality assurance/quality control mechanism to ensure the necessary information was captured to ensure delays were not encountered later. A total of 64 facilities were programmed for inspection using this method; 100% of these inspections were completed within the scheduled time line.

→ MES began work to develop standardized repair plans for existing flood infrastructure. The need to identify areas where standardized repair methods can be applied will greatly facilitate work associated with the MIP Program. The MES group has identified the need for standardized repairs within concrete channels, earthen channels, and rip-rap lined facilities. MES has developed standardized repairs for concrete channels and is working toward the development of standardized repairs for rip-rap and earthen lined facilities.

These standards save the Department valuable project development time, add value to our existing intellectual assets, and empower staff that would otherwise experience delays when performing repairs. → Provided Operations and Maintenance with Engineering Support aimed at improving drainage along County Maintained Roadways. The MES team provided engineering assistance to develop drainage improvements along approximately 2 miles of roadways within Rossmoor. This area exhibits notoriously poor drainage characteristics. The MES team provided O&M with a solution that minimized roadway, traffic, and other perceived disruptions and avoided the need for installing new infrastructure.

The solutions contributed to a quick programming of these drainage improvements and they are currently scheduled within O&M’s upcoming maintenance projects within the area.

OC Survey 2016 • Completion of a Countywide Enterprise GIS license agreement to help organize and share project information • Integration of a best of breed software\hardware platform for automating construction staking and data collection workflows • Issued 1,082 addresses in unincorporated areas of Orange County.

• Reviewed and approved 2,897 property corner records.

• Performed 27 field surveys for infrastructure projects.

• Reviewed 146 tract maps • Recorded 124 tract maps • Reviewed 59 parcel maps • Recorded 63 parcel maps • Reviewed 251 records of surveys.

• Recorded 209 records of surveys.

•E arned documented favorable letter of approval for 104 tract maps and 37 parcel maps.

2017 •C ompleted an upgrade to OCGIS.com for the County’s “Open Gov” portal to allow public access web applications for CIP and related project updates •C ompleted over 40 topographic surveys for Engineering and Design in support of the CIP, with projects varying in length from 2 to 12 miles and covering many different types of terrain •C ompleted 220 requests for construction layout projects. Some of these projects had quick response times with one move in, while others were on going with up to 80 requests on a single project. OC survey also completed 11 monitoring projects, a third of which are still ongoing •C ompleted 25 boundary and right of way surveys were completed in support of real estate acquisitions, tree locations, and to help situate wall and fence construction along the flood control right of ways •C ompleted four hydrographic surveys were performed including dredging projects and open ocean Historic Transects. This department has pushed forward with training, skill sets, and technology, keeping up with the latest innovations and always striving to provide efficient reliable service to its county counterparts •C ompleted over 30 interactive mapping applications, including a depository for aerial imagery dating back to the 1930s •C ompleted an integration of adding the Road Index into ArcGIS •C ompleted adding 90 percent of all flood parcels into the GIS Landbase •C ompleted integration of GIS into the Salesforce Customer Relationship Management System (CRM) •C reated GIS Web Maps for a majority of the CIP projects, which included over 20,000 drone photos and 500 videos of projects •C ompleted and received Board of Supervisors approval for the subsidy reduction plan through the Map Check and Right of Way Services Unit •C ompleted 116 reviews and 80 recordings of tract maps • Completed 152 reviews and 59 recordings of parcel maps •C ompleted 522 reviews and 187 recordings of records of survey maps •C ompleted 2,519 reviews and 1,580 filings of corner records

2018 Field Services

• Completed over 90 topographic surveys for Engineering and Design in support of the CIP and MIP, with projects varying in length from 2 to 7 miles and covering many different types of terrain.

• Completed 250 requests for construction layout projects. Some of these projects had quick response times with one move in, while others were on going with up to 80 requests on a single project.

• Completed 13 monitoring projects, a third of which are still ongoing • Completed 45 boundary and right of way surveys in support of real estate acquisitions, tree locations, and to help situate wall and fence construction along the flood control right of ways • Completed 41 Requests for JOC projects.

• Completed 10 Requests for OC Parks.

• Completed four requests for OC Real Estate Services.

• Completed 150 survey requests for SARP. • Completed extensive hydrographic survey of the Historical Ocean Transects for the Lower Santa Ana Sand Management Project.

• Developed updated Construction Staking Guide to reflect today’s technology and procedures.

• Developed OC Survey Field Procedures Manuel for County and consultant distribution to insure product uniformity and adherence to the highest standards • Spearheaded new OCPW cad template for other critical Service Areas including Flood, Road and Programming departments.

• Through the implementation of the latest Project Management techniques, and software OC Survey Field Unit has increased project delivery from 40 projects in 2016, to 70 in 2017, and 110 in 2018.

Geospatial Services

• Completed an upgrade to OCGIS.com for the County’s “Open Gov” portal to allow public access web applications for CIP and related project updates, as well as GIS data downloads.

• Received a special achievement in GIS award from Esri. Only 1/10th of 1 percent of Esri customers receive this award acknowledging their advanced deployment of Esri technology to solve problems in creative ways using spatial data.

• Developed a recorded document research tool which allows map checkers and surveyors to quickly discover all

recorded documents which affect their project. This map is also feeding into a process we are developing to automate parts of the map checking process, which will reduce map checking costs for the public and reduce map checking times.

• Developed a storm network model for south orange county that is going to be used as a baseline for how the entire county will be modeled. This stormwater model will enable the county to do more in-depth analysis for stormwater projects.

• Migrated the treasurer tax collector site to a new web mapping application which utilizes Esri technology, reducing the cost to the county by not having to pay for two mapping applications.

• Completed a stormwater master plan GIS app, which gives a priority ranking to different stormwater CIP projects.

• Completed over 30 interactive mapping applications, including a web application for major horizontal and vertical construction projects.

• Completed an integration of adding the Road Index into ArcGIS. • Completed adding 95 percent of all flood parcels into the GIS Landbase.

• Created GIS Web Maps for a majority of the CIP projects, which included over 20,000 drone photos and 500 videos of projects.

• Developed a mobile app for the 2019 Point in Time count of homeless, and a dashboard app showing real-time results.

• Developed a method for sharing data across departments working with homeless issues.

Map Check and Right-of-Way Services • Transitioned all map check reviews and correspondence to electronic medium using Bluebeam and Box.com.

• Completed 33 reviews and 35 recordings of tract maps • Completed 108 reviews and 59 recordings of parcel maps • Completed 483 reviews and 183 recordings of records of survey maps • Completed 48 reviews and 21 recordings of lot line adjustments • Completed 3,055 reviews and 2,297 filings of corner records • Completed 54 legal descriptions, exhibits and leases related to acquisitions, dispositions and easements for OC/ OCFCD, OC Parks and OC Real Estate.

• Completed 68 Interrogatories for locations within the unincorporated County.

2018 STATE OF THE DEPARTMENT | 51

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