Introducing the OC Navigator Contributor: Aimara Freeman, Public Information Officer
Orange County (OC) boasts hundreds of public and pri-
The HCA invites you to visit OC Navigator.org and to
vate agencies and community groups that are dedicated
inform others of this incredible new tool. Resources
to serving others. Locating a trusted resource aligned
displayed on the OC Navigator website were carefully
with the unique needs of patients can be difficult, even
designed and organized in a welcoming and easy to
more so for the person experiencing the hardship.
understand format, ideal for those who desire a selfguided exploration of local resources.
This need, coupled with the OC Health Care Agency’s (HCA) vision to provide quality health for all, lead the
Visitors can also click on the “I want help now” button
Agency to develop the OC Navigator. It’s a digital re-
to be connected to a trained OC Links Navigator, via
sources tool designed to help community members
phone, chat or text, 24-hours a day, ensuring visitors
find local supportive resources including physical and
can access the resources using their preferred method
mental health, transportation, education, housing, and
of communication anytime the need arises.
childcare, in one easy-to-search platform. Resources and support on the OC Navigator are availThe HCA worked in partnership with 185 community
able in 9 languages: English, Spanish, Vietnamese, Ko-
members, representing 65 OC agencies, to curate
rean, Arabic, Farsi, Mandarin, Khmer and Tagalog.
content for the platform, ensuring the information was accurate, accessible, trustworthy reflective of the community, and included a focus on the whole person.
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