Give Performance Feedback and Gain Employee Cooperation, Not Defensiveness
www.onlinecompliancepanel.com | 510-857-5896 | customersupport@onlinecompliancepanel.com
Instructor Profile:
Ross Blake is a senior level trainer with 25 years of experience in designing and delivering training in conflict resolution, team building, performance feedback, meeting facilitation, and other communication skills.
His clients include several Fortune 500 companies as well as banks, manufacturing, service, military, and educational institutions. Blair; Bristol-Myers Squibb; Corning Incorporated; the Social Security Administration; Tyco Electronics; and other small to mid-size organizations have benefited from his services. It's important to Ross that his participants learn skills so they can make positive changes in the workplace. He has spoken at industry conferences and before other business and training groups. He is the author of the book How to Give Employees Performance Feedback & Resolve Resistance, and is a graduate from Ohio University. www.onlinecompliancepanel.com | 510-857-5896 | customersupport@onlinecompliancepanel.com
Feedback Description: Many supervisors and managers delay giving employees feedback because they don't know how to successfully resolve defensiveness and other negative reactions, including blame, excuses, and complaints when they occur. This allows unproductive employee work behaviors such as spreading negative gossip, surfing the internet instead of working, arriving late for work, or not following procedures to continue and worsen. This webinar delivers skills to give employees feedback the way they want to be given it so they're much more likely to cooperate and improve their performance. It also includes two skills to successfully resolve defensiveness, and the issues behind it, and how to give positive feedback effectively. As a result, both manager and employee performance improves; issues are resolved; more time is spent completing tasks instead of arguing; and jobs become easier. www.onlinecompliancepanel.com | 510-857-5896 | customersupport@onlinecompliancepanel.com
Why you have to Attend This question would arise in your mind so here is the answer for it.
The Participants will learn skills, not theories. How to give feedback that gains employee cooperation instead of defensiveness. What to say and how to say it. Resolve defensiveness, negative reactions, and the employee issues that are often behind them. Gain confidence in your ability to deliver feedback & achieve positive results. Improve manager-employee work relationships. www.onlinecompliancepanel.com | 510-857-5896 | customersupport@onlinecompliancepanel.com
Objectives of this Presentation: The objectives of the presentation are about to discuss : Why "Constructive Criticism" Isn't Constructive Pitfalls for Managers in Giving Feedback; Why We Don't Give It The Value of Gaining Employee Cooperation Instead of Demanding Employee Compliance to Improve Skill to Give Feedback to Gain Employee Cooperation Instead of Defensiveness Skills to Resolve Defensiveness, Other Negative Reactions, and Issues Skill to Give Positive Feedback Believably and Effectively
www.onlinecompliancepanel.com | 510-857-5896 | customersupport@onlinecompliancepanel.com
Who all are can be Benefited
?
The people who are about to be promoted Newly promoted Existing supervisors Managers needing more skills in order to effectively communicate with employees about improving their performance Also beneficial for HR Professionals and technical managers who need to give employees feedback. www.onlinecompliancepanel.com | 510-857-5896 | customersupport@onlinecompliancepanel.com
Live Session - How it works? Username and Password will be sent to you 24 hours prior to the webinar Presentation handouts in pdf format will be mailed to you Login to the session using the username and password provided to you Get answer to your queries through interactive Q&A sessions via chat Get certification of attendance.
Recorded Session - How it works? A link will be provided to you upon purchase of the recorded session Please click on the link to access the session Presentation handouts in pdf format will be mailed to you Get certification of attendance.
www.onlinecompliancepanel.com | 510-857-5896 customersupport@onlinecompliancepanel.com
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www.onlinecompliancepanel.com | 510-857-5896 | customersupport@onlinecompliancepanel.com