Metrics to Monitor and Improve Quality Management System
www.onlinecompliancepanel.com | 510-857-5896 | customersupport@onlinecompliancepanel.com
Instructor Profile Susanne Manz is an accomplished leader in the medical device industry with emphasis on quality, compliance, and six sigma. She has an extensive background in quality and compliance for medical devices from new product development, to operations, to post-market activities. She has a BS in Biomedical Engineering and an MBA from the University of NM. She earned her Black Belt and Master Black Belt certifications while at Johnson and Johnson. Susanne also holds Regulatory Affairs Certification (RAC) from RAPS and Certified Quality Auditor (CQA) certification from the American Society for Quality. Susanne has now established a consulting business with a mission to provide services to help medical device companies achieve world-class quality and compliance.
www.onlinecompliancepanel.com | 510-857-5896 | customersupport@onlinecompliancepanel.com
Description Metrics and data are integral part of Management Review. Management needs to know how the quality system is performing, where the risks are, and where to invest money for improvement. Attending this course will help you to determine what to measure, how to present information, and how to escalate issues for management review.
www.onlinecompliancepanel.com | 510-857-5896 | customersupport@onlinecompliancepanel.com
Why should Attend Attend this course to learn the best practices in preparing metrics and dashboards for management review. Without proactive and timely metrics, a medical device company is blind to the health of its quality system and meeting the needs of its stakeholders. This can lead to disaster for the company or, even worse, its customers.
www.onlinecompliancepanel.com | 510-857-5896 | customersupport@onlinecompliancepanel.com
Objectives
How to create a balanced scorecard How to move from lagging to leading indicators How to use indices or profiles to create a more complete picture of performance Lack of transparency in quality/compliance data Use of metrics and dashboards for management review Maturity levels in use of metrics Scalability and hierarchy in metrics
www.onlinecompliancepanel.com | 510-857-5896 | customersupport@onlinecompliancepanel.com
Who can Benefit
ďƒ˜ Managers of Quality and Compliance ďƒ˜ Quality and Compliance Professionals in Medical Device Companies ďƒ˜ Individuals preparing data for Management Review
www.onlinecompliancepanel.com | 510-857-5896 | customersupport@onlinecompliancepanel.com
How this Webinar works Username and Password will be sent to you 24 hours prior to the webinar Presentation handouts in pdf format will be mailed to you Login to the session using the username and password provided to you Get answer to your queries through interactive Q&A sessions via chat
Track this link : HR Metrics Dashboard
www.onlinecompliancepanel.com | 510-857-5896 | customersupport@onlinecompliancepanel.com
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www.onlinecompliancepanel.com | 510-857-5896 | customersupport@onlinecompliancepanel.com