Ice 3autumn 16 w3 by Nahid Hossain

Continental Whoâ&#x20AC;&#x2122;s Who

AUTUMN 2016

Featured Members: Cindy Baines Monica Del Re Lisa Nelson Dr. Christopher Stephen Lange Faith M. Knabe Salar Ahmed Khan Paula A. Vail John A. Girardi Kenneth A. Stern Dr. Dale Layman Ellen L. Behrens

Contents

AUTUMN 2016

Cover Story 3

Thomas V. Girardi Attorney and Senior Managing Partner, Girardi & Keese

Special Member Features 13 23

Cover Story

Cindy Baines Diamond Director, Jordan Essentials

107

119

139

144

167

172

Monica Del Re, MEd Founder and CEO, Financial Solutions for Senior America, LLC

78 91

Lisa Nelson Practice Administrator, Dermatology and Oculoplastic Consultants Dr. Christopher Stephen Lange, SB, DPhil, KCOM Professor of Radiation Oncology; SUNY - Downstate Medical Center

Faith M. Knabe (Faith K. Goldschmidt), MA, MPH Retired Research Scientist, Manager of Data Evaluation, NJ Dept. of Health

107 119 139 144 167 172

Salar Ahmed Khan, MD, MBA Research Compliance Officer Jesse Brown Veterans Affairs Medical Center Paula A. Vail Reiki Practitioner/Owner, Wellness Inspired John A. Girardi Partner and Attorney at Law, Girardi and Keese Kenneth A. Stern Founder and Chief Executive Officer The CP Lawyer and Stern Law PLLC Dr. Dale Layman Member Article: “Call for an Anti-Robotic Revolution” Ellen L. Behrens Software Developer/Analyst III, Stanislaus County Community Services Agency

30 Consulting | Coaching 32 Business Review: Integrity in Business

42 Education 52 Energy | Utilities 1 Inner Circle Executive • Autumn 2016

53 Business Review: Utilize Your English Degree

56 Engineering 58 Entertainment | Performing Arts | Music

60 Environmental Services 61 Event Planning 62 Furniture & Textiles 62 Government | Military | Law Enforcement

148 Library Services 149 Manufacturing 151 Business Review: Building Trust in Business

154 Media 154 Non-Profit 156 Pharmaceuticals 158 Real Estate | Mortgage 165 Religion | Theology 166 Retail 166 Science & Technology | IT 174 Transportation 175 Writing | Publishing 178 CWW Nomination Ballot

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Ghulam Abbas Thoratic Surgeon Meridian Health

Kathy D. Baker Rental Manager Kennebunk Beach Realty

Judith A. Billings President and Owner Targeted Alliances

Joyce May Brown Founder Ryan Ali Brown Foundation

Andrew R. Adamson OB-GYN Arizona Associates for Women’s Health

Tiffany Marie Ballard Owner TM Jewelry LLC

Michael Binder Medical Doctor Ridge Pain Medicine and Anesthesiology LLC

Helen Buford CEO Julius’ Bar

Saliha Ahmedi Owner Elegant Touch Home Nancy J. Aita President/Broker Aita & Associates Insurance Marketing. Inc. Nadira Akbari Co-Founder and Director S5 Advertising Clarietha “Brandy” Allen Senior Tax Advisor 5/Office Manager H&R Block Joy M. Allen Project Manager Quicken Loans Lori Almeida Chief Talent Officer Siegel + Gale Anthony Jesus Aming Product Management Director Baker Hughes Wendy L. Armstrong CEO Golden Bodyworker Nancy Asche Account Executive ConferenceDirect Juanita Hiwassie Ashe Employment Counselor (Retired) State of California N’Dri Assie-Lumumba Professor Cornell University Cindy Baines Diamond Director Jordan Essentials Jamie L. Baker Owner and President Jamie Baker & Company Accountancy Corporations

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Claudette E. Banks Senior Director, HR Grainger Nancy L. Barhite Director of Independent Living Health Services Williamsburg Landing Stephanie Barnes Taylor CEO The Fruition Group, LLC Jennifer Barrett Owner and Founder Barrett Consulting, LLC Laura E. Batterberry Sr. Project Manager/Architect Wight & Company Christina A. Beauchemin Founder I Am Fearlessly Me Terrie A. Benoit Data and Systems Analyst Boeing Celine A. Bernier Manager, Corporate Services Hancock Natural Resource Group Thomas W. Bertz Sr. Partner (Retired) Anderson O’Brien Bertz Skrenes & Golla LLP Maxie Lorraine Beyer Director of Communications STCH Ministries Carla Bianco Biagini Closing Coordinator/ Transfer Agent Douglas Elliman Property Management Timothy Bicknell Agency Owner Goosehead Insurance Gloria Layne Bieber Wellness Counselor/Owner Our Angels Center for Wellbeing/Life Portraits Aura Imaging

Ilene Birkwood Founder, Author and Director Ascendent Publishing

Jessica M. Buren Office Manager/Accounts Receivable Reeves Rehab, Inc.

Hillary J. Blenke Electrical Engineer WMA Consulting Engineers, Ltd.

Stephanie Cabral-Choudri Chief Financial Officer DuJour Media

Lisa Block Transportation Supervisor Macob Intermediate School District

Christine D. Cannonier Regional Corporate HR Manager North American Family Institute

Clara M. Bodmer Professional Services Program Manager J. Knipper & Company, Inc.

Janie M. Carnal Executive Director of Educational Services Spalding Education International Gail K. Caros Vice President of Sales and Marketing Intelli-Flex Communications

Crystal C. Bonds Principal High School for Math, Science and Engineering

Carol E. Carr Instructor of Biology John Tyler Community College

Rebecca Bounds President R. Bounds Co., Inc.

Irene H. Carson Retired Teacher Beaver Area Schools

Kim Boyer Elder Lawyer Boyer Law Group Beth A. Bradley Associate Director of Student Affairs Penn State University-Abington Cindy Brady Director of Development The East Texas State Fair & The Parks of East Texas, Inc. Julie R. Brahmer Oncologist Sidney Kimmel Comprehensive Cancer Center at Johns Hopkins Linda K. Bright Founder and CEO EPACT, Inc.

Pamela Carvell Senior Manager, Quality Audits Pfizer, Inc. Kimberly A. Causby Director of Talent Development Reedy Industries Tracy Charters Architectural Designer TLC Designs Sherrilynne D. Cherry President and CEO The JNC Technology Group LLC Abbie Chin Office Manager and Executive Administrator Clarence Dyer & Cohen LLP

Dame Emma-Jane Brown Director EJB Events, Ltd.

Laura M. Chislett Restaurant Manager Fitzwilliam Inn

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CONTINENTAL WHO’S WHO • ICE MAGAZINE • WHO’S NEW AT CWW

Who’s New at CWW

ICE Cover Story

Thomas V.

Girardi

Attorney and Senior Managing Partner Girardi & Keese Mr. Girardi is recognized by Continental Who’s Who as a dedicated professional, known for his outstanding work in the legal profession.

he International Academy of Trial Lawyers is an invitation-only organization, which is limited to only 500 trial lawyers. Thomas V. Girardi, of Girardi & Keese Attorneys, was selected to the academy in 2003 in recognition of his outstanding work in the legal profession.

Girardi is recognized by Continental Who’s Who as a Leading Lawyer, as a result of 50 years of Industry Excellence. His professional title is Attorney and Senior Managing Partner at Girardi & Keese. With practice areas of Personal Injury, Defective Products, Environmental & Toxic Torts, Employment & Business Law and Aviation Law, Girardi & Keese’s “attorneys have the honor of being awarded (at both the state and national levels) for their dedication to defending the rights of people damaged by the harmful acts of others,” according to its website. “The attorneys at Girardi & Keese have recovered more than $10 billion in verdicts and settlements for clients who have been injured or killed because of someone else’s actions.” The firm is home to 22 attorneys, 11 of whom are certified members of the American Board of Trial Advocates. “We believe in speaking for wronged people, developing winning cases, working with lawyer referrals, assuring our future, serving the community and changing the law,” the website continues. “Girardi & Keese lawyers have an extraordinary depth of experience. We work hard, but we enjoy every minute of it.” Girardi has worked multiple cases leading to multi-million dollar verdicts as well as claims involving wrongful death,

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commercial litigation, products liability, bad faith insurance and toxic torts. In addition, he has tried over 100 jury cases and won the first California medical malpractice verdict that resulted in a settlement of over $1 million. His list of credited cases does not end there as he has handled major cases against the former Lockheed Company, the Los Angeles Metropolitan Transportation Authority and Hollywood’s seven major movie studios.

WE BELIEVE IN SPEAKING FOR WRONGED PEOPLE , DEVELOPING WINNING CASES , WORKING WITH LAWYER REFERRALS , ASSURING OUR FUTURE , SERVING THE COMMUNITY AND CHANGING THE LAW. “I am dedicated to ensuring that each case gets the resources it needs,” Girardi said. “I will work for what is legally and morally right — fair compensation for every client.” Girardi’s most famous case became the inspiration for the film Erin Brockovich — the case of Pacific Gas & Electric. The aforementioned utility company agreed to pay $333 million to 650 residents as a result of increased

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incidents of cancer – and other diseases – that allegedly came from contaminated water from a gas pumping station. In recognition of his impressive law career, Girardi has been awarded countless honors in addition to his induction into the Trial Lawyer Hall of Fame. Some of his honors include an “AV” Peer Review Rating by Martindale-Hubble; a listing in Best Lawyers in America from 1987-Present; a listing in the Los Angeles Daily Journal’s Top 100 Lawyers in California from 2008-Present; and a listing in Los Angeles Magazine’s Southern California Super Lawyer as the highest vote-getter in California from 2004-2008 — to name a few. Girardi earned his Bachelor of Arts degree from Loyola Marymount University. He then went on to earn his Juris Doctor from Loyola Law School, followed by his L.L.M. degree from the New York University School of Law. To further his professional development, Girardi is a member of several professional associations – the California Judicial Council, the Inner Circle of Advocates, the International Society of Barristers, the Consumer Attorneys Association of Los Angeles and the Consumer Attorneys of California. In addition, Girardi serves as President of the Litigation Counsel of America, President of the American Board of Trial Advocates and on the Board of Directors of the International Academy of Trial Lawyers. For more information, visit www.girardikeese.com. ■

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CONTINENTAL WHO’S WHO • ICE MAGAZINE COVER STORY • THOMAS V. GIRARDI

Law | Legal Services

CWW Member Profiles Advertising, Design & Marketing

Danielle S. Pilkin Owner, Danielle Pilkin Promotions, LLC. Product Representative, Spartan Promotional Group CHIPPEWA FALLS, WI

anielle S. Pilkin is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Advertising. She holds two positions – one as the Owner of Danielle Pilkin Promotions, LLC., the other as an independent promotional product representative for Spartan Promotional Group. Additionally, she is a Mary Kay Cosmetic consultant.

Danielle Pilkin Promotions offers a variety of promotional services for all industries, including products available through Danielle’s affiliation with Spartan Promotional Group, Inc. In business for over four years, Danielle works in the areas of advertising, branding, customer service, client relations, communications, public relations, marketing and management on a daily basis. Fourteen months ago, (1/2015) she implemented the development of custom

PowerPoint® presentations for clients, and also teaches business networking courses. Danielle is a member of the Chippewa Falls Area Chamber of Commerce, the Eau Claire Area Chamber of Commerce and the National Association of Professional Women, which inducted her into the VIP Woman of the Year Circle. She currently serves as a regional board member for Big Brothers Big Sisters of Northwestern Wisconsin and serves as the 2016 BFKS Committee Chair for Chippewa Falls. Danielle has also been a BNI member since March of 2013. Danielle earned her Bachelor of Science in Human Services/Management with honors from the University of Phoenix in 2010. For more information, please visit www.daniellepilkinpromotionsllc.com.

Advertising, Design & Marketing

Janice I. Ward President JIW Marketing Services, Inc. LAWTON, OK

anice I. Ward is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Marketing. She is the President of JIW Marketing Services, Inc. Designed to showcase the latest retail deals in a variety of categories, JIWMarketingServices.com supplies users with a user-friendly shopping hub for all one- stop shopping needs. She is determined to give the public an opportunity to shop a variety of retail stores from the comfort of their respective homes. They can avoid the walking, long lines and parking problems. The site also has a variety of money-saving coupons and discounts in entertainment and restaurants in your local area.

With a strong drive to succeed, Janice has amassed a number of career accomplishments. She has taken online courses in business development, customer service and online marketing services. She previously served as a Division Manager with World Book Educational Products and worked with schools and parents in Southwestern Oklahoma and North Central Texas. In recognition of her hard work, she has been named a VIP Woman of the Year by the National Association of Professional Women. Janice received her Bachelor’s degree in Elementary Education. In her free time, she enjoys oil painting, music and being with her grandchildren. To learn more, please visit www.jiwmarketingservices.com.

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Belinda J. Downey Art Director Womenkind BROOKLYN, NY

elinda J. Downey is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Marketing. Her current role is Art Director for Womenkind.

An accomplished professional garnering over 12 years of experience, Belinda is a knowledgeable artist with vast industry knowledge. With her expertise in creative direction and design, she excels in managing projects across digital and print from concept to inception. On a daily basis, Belinda utilizes her skills in advertising, brand development, copywriting, graphic design, marketing and more. With her experience in various industries ranging

from fashion to pharmaceuticals, Belinda is able to bring any idea to design fruition through the art of storytelling. Belinda was recently recognized as a VIP Woman of The Year by the National Association of Professional Women. She enjoys yoga, reading and screenwriting in her spare time, and supports organizations such as Environment NY. A graduate of the University of Canberra, Belinda earned her Bachelor of Arts in Graphic Design. For more information, please visit www.colorcolourcreative.com or www.belindadowney.com.

Who’s New at CWW (cont’d) Cynthia G. Christianson Life Coach Avanti Coaching

Kathy Cook CEO/Founder All R Friends

Lana Currance CEO Clear View Behavioral Health

Donald J. DeGabrielle Attorney Chaffe McCall LLP

Vida Dionne U. Chua Physical Therapist/Rehab Manager Bronx Physical Therapy and Rehabilitation

Jo Coppola Handwriting Analyst Voyage of the Pen

Ann-Marie Curtis Bernitt Sr. Learning Specialist HSF Affiliates, LLC/Real Living Real Estate

Monica Del Re Founder and CEO Financial Solutions for Senior America, LLC

Dina P. Daboul Staffing Manager SNI Companies

Nicoletta Delon Senior Real Estate Agent Knights Realty Group

Debra D. Daniels Military Deputy Director Edgewood Chemical Biological Center

Nicholas A. DiNubile Orthopedic Surgeon Premier Orthopedics and Sports Medicine

Elizabeth J. Darling Founder Nurses Knowledge LLC

Catherine A. Dolle Owner Lake River Designs

Heidi Michele Davis, RN Ivinson Memorial Hospital

Loretta T. Dorn Chair and Associate Professor of Chemistry Fort Hays State University

Rosaleen Chun Medical Doctor RChun Professional Corp/ University of Calgary/Alberta Health Services Donna J. Cialone President Premier Quality Systems Catherine M. Cole President and CEO Heritage Texas Country Properties

Leticia Cornell Partner AV Shop Towels Sharon Corr CEO and Author Ginseng Rush Natural Soft Drinks Sharron L. Cox Partner Moss & Cox Law Office Laura R. Crowley Attorney Lee & Fairman LLP

Jason Cole Patricia M. Cuadros President Director of Operations TurnAround & Project Solutions Tru Technical Partners

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Lori DeBois Technical Trainer Airbus DS Communications

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CONTINENTAL WHO’S WHO • ICE MAGAZINE • WHO’S NEW AT CWW

Advertising, Design & Marketing

CWW Member Profiles Advertising, Design & Marketing

Chelsea Kusky Owner and Creative Director + Designer Doodlebug & Peep® Poland, OH

helsea Kusky is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Graphic Design. She is the Owner and Creative Director + Designer of Doodlebug & Peep®. Doodlebug & Peep® boasts an exclusive product line consisting of completely custom invitations and coordinating event décor items for all special events. An accomplished graphic designer and photographer, Chelsea opened her own company in 2011 with a vision of using her education and experience to create lasting memories for life’s most significant events. A year later in 2012, Doodlebug & Peep® made its debut. With over 15 years of experience, Chelsea delivers high-quality products through her one-of-a-kind custom invitations and event

décor items, as well as professional printing and graphic design services. To date, Doodlebug & Peep® has designed hundreds of invitations, worked with countless clients worldwide and has expanded its product line to include over 40 complimentary items for every invitation design. Graduating from Youngstown State University with her B.F.A. degree in Fine Art Photography, Chelsea remains an active member of the National Association of Professional Women, which named her as a VIP Woman of the Year. She also donates to various cancer awareness and research organizations. For more information, and to check out Chelsea’s product line, please visit www.doodlebugandpeep.com.

Advertising, Design & Marketing

Lisa B. Noojin President SONET Solutions, Inc. ATLANTA, GA

isa B. Noojin is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Marketing. She is the President of SONET Solutions, Inc.

Dedicated to helping small business owners manage and enhance their social media presence and networking means, SONET Solutions is there to help from inception to execution. Typical clients are those small business owners who realize the need for a social media presence, yet don’t have the resources to have a full-time social media consultant on staff, or simply don’t have the time to manage their social media platforms themselves. With nearly 25 years of industry experience, Lisa specializes in corporate development, social media, marketing

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implementation, strategy, relationship management and more. Maintaining an affiliation with the National Association of Professional Women, Lisa was recognized as an NAPW VIP Woman of The Year. Aside from the demands of work, Lisa enjoys cooking, reading and spending time with her family. Additionally, she is charitable towards organizations such as the Atlanta Classical Academy and the Children’s Hospital of Atlanta. Lisa earned her M.B.A. from Everest University-Tampa, where she graduated Magna Cum Laude. She also holds a B.S. in Finance from the Perdue School of Business at Salisbury University. To learn more, please visit www.sonetsolutions.com.

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Molly Gray Moores Owner and Operator Midwest Creative Staging, LLC KENOSHA, WI

olly Gray Moores is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Design. She is the Owner and Operator of Midwest Creative Staging, LLC. Midwest Creative Staging LLC provides chic home staging and decor services at affordable prices.

An entrepreneur at heart, Molly is a specialty designer and businesswoman specializing in first-class customer service and design, event planning, leadership, project management, retail and strategy.

Inducted into the National Association of Professional Women VIP Woman of The Year Circle, Molly maintains affiliations with the National Honor Women in Chicago and enjoys gardening, walking her dogs, mentoring and scrapbooking in her free time. She also volunteers for the Mahone Foundation as well as local homeless shelters.

Advertising, Design & Marketing

Leticia Cornell

Business Owner AV Shop Towels QUARTZ, CA

eticia Cornell is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Design.

She is a Latina with open businesses including: AV Shop Towels, Benito Cordova; and is also Co-Partner with Exhibit Felix, Jose Gonzalez Carrera (who can be contacted at 500joselin@gmail.com) and Francisco Olea (who you can reach at zroom@hotmail.com/skyexhibeflix@yahoo.com.) AV Shop Towels creates and distributes custom-made towels and uniforms. Services provided include: aprons, coveralls, terry cloths, bar mops, bath towels, microfiber, iron on patches, garment with reflectors, also available FR Clothing, and more. Exhibe Flix is a production company dedicated to promoting individuals’ films. Its mission is to provide a great entertainment experience as well as a showcase for businesses to help them increase their audience. Exihbe Flix offers movie streams on demand, DVD and Blu-Ray rental and sales, video games, free movies/news and offers and prices for you and your family from major retailers.

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If you have an interest in growing your business, please feel free to call or send Exihbe Flix a message to find out about advertising opportunities with Exhibe Flix. The content is very appealing to a wide range of the population with video being one of the fastest growing categories of websites on the internet. In this capacity for two years, Leticia is an attentive, direct and driven businesswoman whose expertise extends within the areas of administration, embroidery, design, sales and management. She currently manages a staff of ten employees and is responsible for the inventory and purchasing supplies and materials for her work. Prior to working with AV Shop Towels, Leticia worked for Verizon Communications for 26 years. The recipient of a management award from Verizon, Leticia is a member of the National Association of Professional Women and enjoys bicycling, swimming and spending time with family in her free time. She also works with local youth in her community. To learn more, please visit www.avshoptowels.weebly.com or email info@exhibeflix.com.

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CONTINENTAL WHO’S WHO • ICE MAGAZINE

Advertising, Design & Marketing

CWW Member Profiles Advertising, Design & Marketing

Sarah Rogers Creative Director TPN DALLAS, TX

arah Rogers is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Marketing and Advertising. Her professional title is Creative Director with TPN.

daily basis, Sarah’s areas of expertise include advertising, creative direction and strategy, digital marketing and design, project management, strategic planning, implementation and more.

Ranked as the #4 shopper marketing agency by the Hub Top Twenty, TPN is a retail marketing company established in 1984 by founder Roger Winter. Since its inception, TPN has expanded to include multiple locations throughout the country and is affiliated with several of the world’s most influential brands and retailers.

A member of the National Association of Professional Women, Sarah gives back to local charities in support of animals as well as pancreatic and breast cancer awareness organizations in her free time.

Utilizing her decade of experience, Sarah has been in this capacity for five years, and has established a true passion for her career. Driven to create innovative solutions on a

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Reflecting on her studies, Sarah graduated from Texas Tech University with her Bachelor of Arts degree in Design and Visual Communications. For more information, please visit www.tpnretail.com.

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Tracy Charters Architectural Designer TLC Designs FRANKFORT, MI

racy Charters is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Architecture. She is an Architectural Designer for TLC Designs.

Recognized as a VIP Woman of The Year by the National Association of Professional Women, Tracy enjoys ATV riding, hunting, fishing and golfing in her free time.

Specializing in architectural technology, Tracy is an accomplished designer working for TLC Designs in Frankfort, Michigan. In this capacity, her areas of concentration includes hand drawn construction drawings for residential and exterior design.

A graduate of Ferris State University, Tracy received her Associate’s degree in Architectural Technology.

Architecture | Landscaping

Laura E. Batterberry Sr. Project Manager/Architect Wight & Company DARIEN, IL

aura E. Batterberry is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Architecture. Laura is a Sr. Project Manager/Architect with Wight & Company.

Providing public and private sector clients with inclusive architecture and design solutions, Wight & Company’s reputation of excellence has carried on for over 75 years. With local offices in Chicago and Darien, Wight & Company’s team of professionals are able to bring design dreams to fruition for a variety of industries and markets. A seasoned architect, Laura has been with Wight & Co for 16 years. She has been in her current role for four months,

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and concentrates in the areas of architecture and planning, communications, design, leadership and project management. Inducted into the National Association of Professional Women VIP Woman of The Year Circle, Laura maintains affiliation with the Salvation Army, Habitat for Humanity and the Junior League for Kane and DuPage Counties. Graduating from Southern Illinois University-Carbondale with her degree in Architecture, Laura enjoys kickboxing, running, orchestra, theatre and quality family time outside of work. For more information, please visit www.wightco.com.

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CONTINENTAL WHO’S WHO • ICE MAGAZINE

Architecture | Landscaping

CWW Member Profiles Architecture | Landscaping

Erika A. Kleibrink Landscape Designer Silver Mist Garden Center WAUPACA, WI

rika A. Kleibrink is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Landscape Architecture. She works as a Landscape Designer for Silver Mist Garden Center.

To further her professional development, Erika is a member of the American Society of Landscape Architects, the American Association of University Women and the National Association of Professional Women.

Silver Mist Garden Center is an award-winning business with a range of landscaping solutions to help make your outdoor space perfect.

Erika graduated Cum Laude from Cornell University with her Bachelor of Science degree in Landscape Architecture. She also studied abroad for a semester at the University of Sheffield, England, studying ecological Landscape Architecture. She spent several months in Europe – in France, Denmark, Sweden, Norway and Finland – traveling around in order to specifically study European methods of sustainable gardening and architecture.

Erika’s areas of expertise include horticulture, landscape architecture and design, sustainable design, site planning and historical European garden design styles. She is also a talented, locally recognized painter. Throughout the course of her seven year career, Erika designed and installed a public butterfly garden and public watershed garden at George Mason High School, as well as a Victorian Native Shade Garden in Frady Park, both located in Falls Church, Virginia. She has also designed and installed many rain gardens, native shoreline plantings and hardscape features – such as paver brick patios and retaining walls. She is thrilled to uniquely tailor each design to her clients’ individual needs and the site conditions, and is passionate about her designs and creating wonderful gardens.

In looking to the future, Erika would like to become a LEED accredited designer and earn her full accreditation as a Landscape Architect. Through these certifications, she hopes to be able to shape the fabric of our future urban and suburban communities to reflect an appreciation and stewardship of our natural ecosystems, while seamlessly integrating our surroundings with our modern needs. To learn more, please visit www.silvermistgardencenter.com.

Art | Interior Design

Saliha Ahmedi Owner Elegant Home Touch BOONTON TOWNSHIP, NJ

creative direction and project management skills. Her favorite projects are bedding and window treatments.

From residential homes to commercial spaces, Saliha and her staff are highly educated and experienced in all facets of interior design and organization.

Recognized as a VIP Woman of The Year by the National Association of Professional Women, Saliha is a member of the Window and Door Manufacturers Association and ASID. Maintaining affiliations with her local church and community charities, Saliha enjoys movies and going to museums in her free time.

aliha Ahmedi is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Design. She is the Owner of Elegant Home Touch.

With over 15 years experience of design excellence, Saliha prides her success on her first-class customer service,

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To learn more, please visit www.eleganttouch.localbonfire.com.

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Catherine Dolle Owner Lake River Designs VANCOUVER, WA

atherine Dolle is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Art. Her role in the field is the Owner of Lake River Designs. With extensive experience in the field, Catherine has owned and operated Lake River designs for 11 of her 25 years as an artist. Specializing in custom artwork, faux finishing, renovations and wall murals, Catherine works with clients to enhance their living spaces. With her impeccable design background, Catherine excels in turning any space into a warm, inviting environment.

A member of the National Association of Professional Women, Catherine is also a volunteer for the Washington State Wildlife Association. She also devotes time to local park and garden associations as well as Helping Hands. When not working, she enjoys quality family time, painting, camping and vintage restorations. Catherine graduated from Chemeketa Community College with her Associate of Science degree. In looking to the future, she would like to open a mercantile where local artists can showcase their work and get their talents recognized.

Automotive

Sindy Monasmith Customer Care Manager Street Volkswagen AMARILLO, TX

indy Monasmith is recognized by Continental Who’s Who as a Pinnacle Professional in the Automotive industry. Her professional title is Customer Care Manager at Street Volkswagen. Home to a large inventory of new Volkswagens, certified used Volkswagens and various used cars, Street Volkswagen’s vast selection offers a reliable and affordable experience for all customers. With 37 years of experience, Sindy is responsible for providing the ultimate customer experience. With her expertise in client relations and customer service, Sindy is able to maintain a strong client base for the dealership and promote a positive environment.

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In addition to working at the dealership, Sindy is also a sales consultant for Tyra Beauty. A member of the National Association of Professional Women and the Professional Photography Association, Sindy was honored with the award of People’s Choice Photographer and was published in the Sunday Community Paper. For more information, please visit www.streetvw.com. To check out Sindy’s Tyra Beauty page, please visit: www.tyra.com/sindymonasmith .

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CONTINENTAL WHO’S WHO • ICE MAGAZINE

Art | Interior Design

CWW Member Article Beauty | Cosmetics | Skincare

Cindy Baines Diamond Director Jordan Essentials

ccording to its company website, Jordan Essentials was established in 2000 under the name Country Bunny Bath and Body.

According to its company website, Jordan Essentials was established in 2000 under the name Country Bunny Bath and Body. CEO and Founder Nancy Bogart conceptualized the idea for her product in 1999 in her kitchen, “where she developed an innovative lotion concept, the signature lotion bar, a unique product that offered multiple ways to nourish and soothe skin care needs for every member of the family.” The name Country Bunny Bath and Body came to be later — with the help of Bogart’s husband and children, who all helped to develop and distribute new products. Fast forward to the present — and Jordan Essentials now employs over 14,000 direct sales consultants across 50 states, all of whom are empowered with the mission to educate consumers about organic skin care products. “Jordan Essentials takes pride in [their] safe skin care solutions that are proudly made in the USA!” the company website continues. “Our products are made with botanical, natural ingredients” and are “free from harmful toxins such as DEA, Mineral Oil, Parabens, Isopropyl Alcohol, Aluminum and Quaternium.” A standout among the 14,000 direct sales consultants is Cindy Baines, who joined the Jordan Essentials team in September, 2001. She has maintained her position successfully for nearly 15 years and currently works out of her Reno, Nevada home. Baines is recognized as a Pinnacle Lifetime Member of Continental Who’s Who for her exemplary career accomplishments in direct sales as well as health and wellness.

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Baines specializes in both the distribution and sales of products including oils, lotions, anti-aging care and shea butter. She utilizes her expertise in corporate recruitment, direct sales, leadership, public speaking, fundraising, event planning and training — and cites professional skills in life coaching. “I offer wellness clinics to teach about safe ingredients in your skin care products,” Baines said of her work. “I’m also a professional recruiter and train a large team to be successful in business. I offer a fabulous fundraiser program with no monetary investment, and I’m also a professional speaker.” With a career in direct sales that began in 1975, Baines sold for a plethora of companies — starting with the ever-popular Tupperware, Better Homes and Gardens Crafts, Yellow Ribbon, Sway Swaford and Rickshaw. She sold products ranging from craft supplies, to insulated thermoses, to monogrammed purses and luggage. She “fell in love” with the Jordan Essentials products and “the concepts of selling products that are healthy and safe.” She has maintained an exclusive contract with Jordan Essentials since coming on board in 2001 (when the company was still doing business as Country Bunny Bath and Body), and was especially impressed with Bogart, as well as the company’s operation. When asked what her favorite aspect of her work is, Baines said “that’s like picking a favorite grandchild,” but concluded that “helping people find relief with health and skin care issues through products” topped the list.

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When conducting her own sales, Baines regularly participates in craft fairs, art shows, holiday fairs and farmers’ markets where she can display the Jordan Essentials products for purchase. She also helps to host company-sponsored “Spas,” or in-home parties, where she teaches about the Jordan Essentials products and their organic ingredients. In the advertising of her business, Baines invests a great deal of time into her social media presence — which includes a business Facebook page titled Cindy’s JE Jewel Box. The page showcases content that goes beyond Jordan Essentials products — and also provides users with posts with tips for healthy living as well as snippets and photos of her family so that potential customers have a chance to truly get to know their representative on a more human level. Aside from Facebook, Baines indicates her advertising comes “mostly from word of mouth.”

In addition to her church-based efforts, Baines volunteers time as a mentor with 360 Blueprint, a local non-profit that connects mentors with children who require assistance with reading. “We are a collaborative diverse community of people, agencies and organizations whose efforts are to serve our kids in our community for their success through reading and relationships,” the organization’s website states.

While Baines’ work giving back to the community predominantly takes place outside of her business, she also participates in a company-wide effort titled “Joy for the Journey,” in which Jordan Essentials »employees visit groups in their respective communities that are “making a difference.” “In CEO and Founder Nancy Bogart Reno, a group called Awaken conceptualized the idea for her helps to get girls out of the sex trade,” Baines explained. “We product in 1999 in her kitchen, came in and pampered the girls “where she developed an innovative and staff and gave them products to keep.” In addition, a “Joy for lotion concept, the signature lotion the Journey” soap retails for $10, with $2 going into a fund bar, a unique product that offered to be divided among all of the multiple ways to nourish and soothe community groups that benefit from the product. The fund is skin care needs for every member divided up in December, around of the family. holiday time.

Most recently, Baines purchased listings in school folders across four districts. “Teachers use the folders to send home notes and cover the costs of the folders with ads,” Baines explained. Baines’ list of professional accomplishments does not end with her business. She has been a member of the Sierra Reno Chapter of Business Network International (more commonly known as BNI) for two years and serves as the Chapter Secretary/Treasurer. She utilizes her BNI network for additional word of mouth, and is also a member of the National Association of Professional Women. With a personal philosophy mounted in helping others, Baines does not limit herself to spreading goodwill through her business — she is active in her church community, Living Stones of Reno. The church’s website indicates that its “primary mission as a church is to bring those outside of a relationship with God into reconciliation and a new identity in Jesus.” Living Stones sponsors www.CWWICE.com

several locally-based ministries, including worship gatherings, community groups (particularly Bible study) and serving — as a teacher, a greeter, an usher, at the contact desk, preparing refreshments—just to name a few venues of service. Baines names food drives and working community donation efforts as highlights.

However, Baines’ accomplishments go far beyond the realms of business, networking and volunteerism. She is awaiting an October publication date for her book, I Don’t Have Time for Breast Cancer – I Have a Wedding to Go To, which chronicles her breast cancer journey. “Ten years ago, I was diagnosed with breast cancer, less than one month after my husband accepted a job here in Reno to be closer to our kids,” Baines said. She went on to explain that the title of the book came about when she was first diagnosed and she explained to her doctor that she will soon have a family wedding to attend following the birth of her first grandchild. Today, Baines is doing well, and is in good health. With the support of Mark, her husband of 39 years, her four granddaughters and under the leadership of Bogart, Baines continues to thrive in the field of direct sales — and defy all odds. ■ Please see Cindy’s profile on the next page.

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CONTINENTAL WHO’S WHO • ICE MAGAZINE • MEMBER ARTICLE

Baines works both alone and with a team, and is not limited to working only from home. “I’m involved with leadership with the home office,” she said. “I’m part of different groups that participate with our owner, and I was a presenter at our conference this past July.” When managing her sales team, Baines provides team members with weekly newsletters and offers on her team Facebook group page, holds a monthly team meeting and speaks with each member via phone bi-weekly.

CWW Member Profiles Beauty | Cosmetics | Skincare

Cindy Baines Diamond Director Jordan Essentials

indy Baines is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Distribution. She is a Diamond Director with Jordan Essentials. Founded in 2000, Jordan Essentials was established under the name Country Bunny Bath and Body. Today, Jordan Essentials is home to over 14,000 consultants across all 50 states, with the mission to educate and empower women across the nation. Specializing in the distribution and sales of health products including various oils, lotions, anti-aging care and shea butter, Cindy has been with Jordan Essentials for fourteen years.

Her areas of expertise include corporate recruitment, direct sales, leadership, public speaking, fundraising, event planning and training. Cindy also offers wellness clinics to educate individuals about the ingredients in various skin care products. A member of Business Networking International and the National Association of Professional Women, Cindy is also a member of her local church, Living Stones of Reno, Nevada. Outside of work, she enjoys scrapbooking, playing piano and quality time with her grandchildren. For more information, please visit www.cindybaines.com.

Please see Cindy’s Baines’ article on p. 13

Business Management & Development

Jennifer DuBose Lombard Owner and President Lizzy Lift, Inc. ELMHURST, IL

ennifer DuBose Lombard is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Machinery. She serves as Owner and President of Lizzy Lift, Inc. Established in 1998, Lizzy Lift specializes in equipment rentals on both national and international levels. Comprised of three amazing administrative, rental and management teams, Lizzy Lift provides first-class construction and material handling equipment services throughout the U.S., Mexico, Canada and Puerto Rico. As owner and operator of Lizzy Lift for the past 18 years, Jennifer has maintained a strong client base and acquired a great deal of experience and business acumen throughout the years. Her areas of concentration include contract

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negotiation, customer service, process improvement, purchasing and operations management, relationship building, sales, strategic planning and team building. To further her professional development, Jennifer is a member of SCRA, ARA and NAPW. She enjoys golf, skiing, travel and spending time with family outside of work. She also supports organizations including the Special Olympics, the Salvation Army and the Alzheimer’s Association. Jennifer graduated from Colby Sawyer College with her Bachelor’s degree in Business Administration. For more information, please visit www.lizzylift.com.

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Lindsay Logue President Royale Pigments and Chemicals/Royale Group PARAMUS, NJ

indsay Logue is recognized by Continental Who’s Who in the field of Distribution as a result of his role as the President of Royale Pigments and Chemicals/ Royale Group.

Established in 1985 by Mr. Logue, The Royale Group is a collection of specialty chemical companies working in warehousing, marketing, sourcing, importing and transportation throughout five warehouses across the country. In the industry for over 50 years, Mr. Logue has operated Royale as President for the past 20 years. He utilizes his expertise in chemicals, research, sales and management on a daily basis. Prior to the Royale Group, Mr. Logue owned another business, which he sold in the early 1990s before purchasing his current business in 2004. The company’s

products are sold throughout the United States, South America and Asia as well as Western and Eastern Europe. A member of the Royal Chemical Society of England, American Chemical Society, ARIC and NACD, Mr. Logue is also a Freeman of the City of London. When asked about his key to success, Mr. Logue states: “I get along with people and I actually am asked to do sourcing for other companies.” He has one of his sons in the business as well. Outside of work, Mr. Logue enjoys sailing, rugby, gardening and spending time with his family. Originally educated in Manchester, England, Mr. Logue received two Master’s degrees; one in Chemistry, and the second in Plastics. To learn more, please visit www.royalepigments-chem.com.

Who’s New at CWW (cont’d) Kristy L. Dorton Manager, ASBP Compliance and Regulatory Support Diamond V Belinda J. Downey Art Director Womenkind Martin L. Dresner Program Director, Department of Urology Southern Arizona VA Health Care System Darcy N. Duncan Manager Mercy Hospital Ardmore Laureen M. Dunne Master Clinical Hypnotherapist The Higher Self Hypnosis Center Remi Duyile President/CEO Image Consulting Group

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Sheri L. Easley-Cunningham Registered Nurse University of Utah-UNI

Eve Feldman Owner Let Me Help

Marie Elie President Starlight Hand Ministry

Manfred Fink Professor University of Texas-Austin

Josefina N. Emmons General Manager and Owner Energy Consultants LLC

Danielle M. Fishman Director of Operations Oncology Analytics

Robert B. Evans Owner and Attorney Evans Law

Bridget Folk HR and Recruitment Manager Romanoff Corp

Patty Farr Owner and Broker RE/MAX

Cassandra Foster Co-Founder and Co-Pastor City of Refuge International Church

Rebecca I. Farrar Health Advisory and Speaker Veterans Peer Support Group Ella E. Faulkner City Planner and Capital Constructing Manager D.C. Department of Parks & Recreation

Clive S. Friedman Pediatric Dentist and Professor Pediatric Oral Health and Dentistry

Barbara A. Frackowiak Orthodontist Quantum Orthodontics, Inc. Barbara Freeman Author, Retired Guidance Counselor and Educator Barbara Freeman

Victoria Leigh Gabriella Author A Real Love at Last Karen L. Gamba Manager of Business Development Fried, Frank, Harris, Shriver & Jacobson LLP Emma E. Garza Lead Production Accounting Analyst EOG Resources Norma Gaya CEO Gaya Imports Martin L. Gelman President Greater Boston Medical Associates

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CONTINENTAL WHO’S WHO • ICE MAGAZINE • WHO’S NEW AT CWW

Business Management & Development

CWW Member Profiles Business Management & Development

Rajpatie Naraine Vice President of Phototech Chrysler Camera Repairs NEW YORK, NY

ajpatie Naraine is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Repair. Her professional title is Vice President of Phototech Chrysler Camera Repairs.

A leader in the service and repair of various cameras and lenses from manufactures such as Canon, Fuji, Sony, Nikon and more, Phototech Chrysler Camera Repairs provides an array of services for countless camera, cell phone, iPod and electronics needs. Recognized as a VIP Woman of The Year by the National Association of Professional Women, Rajpatie has been in the

industry since the 1970s. She has amassed decades of incomparable knowledge and experience. As Vice President, Rajpatie specializes in camera and lenses repair, data recovery and repair services, sensor cleanings, troubleshooting methods and much more. A testament the to business’ success, Phototech is currently being considered as a leading minority-owned and operated family business as the only authorized camera repair company in New York with a worldwide client base. For more information, please visit www.phototech.com.

Business | Finance | Accounting

Elizabeth Nugent Engagement Director Clifton Larson Allen BELLEVUE, WA

lizabeth Nugent is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Accounting. Her professional title is Engagement Director with Clifton Larson Allen.

the AICPA and the National Association of Professional Women.

Serving the Bellevue/Seattle areas with a wide range of accounting, auditing and taxation services, Elizabeth and the experienced staff at Clifton Larson Allen pride themselves on providing outstanding customer service and quality accounting services.

Outside of the office, Elizabeth enjoys biking, reading and quality family time.

With 12 years of experience, Elizabeth specializes in tax planning for businesses. She is a Certified Public Accountant and is an active member of the Washington Society of CPAs,

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“I attribute my success to my great partners in the firm,” Elizabeth said. “My advice to those entering the field is to find the right fit at the right firm.”

Elizabeth graduated from the University of Northern Colorado with her Bachelor’s degree of Accounting from the Monfort School of Business. For more information, please visit www.claconnect.com.

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Emma Garza Lead Production Accounting Analyst EOG Resources MIDLAND, TX

mma Garza is recognized by Continental Who’s Who as a Pinnacle Professional in the Oil industry. Emma is a Lead Production Accounting Analyst for EOG Resources.

As one of the largest independent, non-integrated crude oil and natural gas companies in the United States, EOG Resources has made a name for itself within its industry. With reserves located within the United States, China, Canada, Trinidad and the United Kingdom, EOG’s global presence has a proven track record of success and industry excellence.

Possessing over 20 years of experience, Emma has been in her position with EOG Resources for two months. She works in the areas of project management, scheduling, software systems, time management and more. To further her professional development, Emma maintains affiliations with SPE and the National Association of Professional Women, which named her as a VIP Woman of the Year. Outside of work, enjoys movies, running and spending time with her husband and grandchildren. For more information, please visit www.eogresources.com.

Business | Finance | Accounting

Jamie L. Baker, CPA, CFP © Owner and President Jamie Baker & Company DAVIS, CA

amie L. Baker, CPA, CFP© recognized by Continental Who’s Who among Pinnacle Professionals in the field of Accounting. Jamie is the Owner and President at Jamie Baker & Company, An Accountancy Corporation. Serving the local Davis area with a wide range of accounting, business and taxation services, the experienced staff at Jamie Baker & Company, An Accountancy Corporation pride themselves on customer service and quality accounting services. In her dual role as a business owner and Certified Public Accountant, Jamie possesses several years of experience in the areas of accounting, business operations, corporate and individual income tax planning and preparation, IRS relations, small business, payroll and practice management to name a few.

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Jamie is the Past President of the Sacramento Chapter for the California Society of Certified Public Accountants, a member of the American Institute of Certified Public Accountants, the Financial Planning Association, and the National Association of Professional Women. Outside of the office, Jamie is charitable towards organizations including the SPCA, Shriners Hospitals for Children and local Boys and Girls Clubs. She enjoys triathlon training and spending time with her children as well. A graduate of California Polytechnic State University - San Luis Obispo, Jamie received her Bachelor’s degree in Accounting and Finance. She holds an additional certificate in Personal Financial Planning from the University of California-Davis. To learn more, please visit www.jbakeraccountancy.com.

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CONTINENTAL WHO’S WHO • ICE MAGAZINE

Business | Finance | Accounting

CWW Member Profiles Business | Finance | Accounting

Jessica Molnar Business Analytics and Technology Manager Victaulic EASTON, PA

essica Molnar is recognized by Continental Who’s Who among Pinnacle Professionals in the Production industry. Jessica is a Business Analytics and Technology Manager at Victaulic.

VIP Woman of The Year Circle, Jessica maintains affiliations with the United Way Emerging Leaders, the United Way Women’s Leadership Council and the Women’s Business Council of the Greater Lehigh Valley Chamber of Commerce.

Victaulic is the innovator and world’s leading producer of mechanical pipe joining solutions. Used in the most demanding markets, Victaulic piping technologies and services put people to work faster while increasing reliability and maximizing efficiency. In the industry for three years, Jessica has been in her present role for one year. Specializing in business and competitive analysis, finance, management, process improvement, sales and strategy, Jessica is an integral asset to Victaulic’s global team. Prior to Victaulic Jessica spent twelve years with Dow Jones covering master data management, global CRM administration and system compliance.

Heavily knowledgeable in her area of expertise, Jessica possesses certifications from New York University and a degree from Temple University.

Inducted into the National Association of Professional Women

With over 1900 patents, Victaulic solutions are at work in more than 140 countries across diverse business lines including oil and gas, chemical, mining, power generation, water and wastewater treatment, military and marine, as well as commercial building and fire protection. The company has 12 major manufacturing facilities and 31 branches worldwide with 3,600 employees who speak 43 languages across the globe. For more information, please visit www.victaulic.co.

Business | Finance | Accounting

Kathryn Hayden Account Vice President of The Brackett Group UBS Financial Services HOUSTON, TX

athryn Hayden is recognized by Continental Who’s Who among Pinnacle Professionals in the Financial industry. Kathryn is an Account Vice President of The Brackett Group with UBS Financial Services.

With a 150-year history and network of offices in over 50 countries on five continents, UBS has extensive experience in managing the wealth of high net worth, ultra high net worth individuals as well as institutional assets for foundations/endowments and retirement plans. A seasoned financial professional with over four decades of experience, Kathryn holds a true passion for working with clients in the areas of financial goal setting, wealth management and client education services.

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Furthermore, Kathryn maintains affiliations with the Investment Management Consultants Association and the National Association of Professional Women, which recognized her as a NAPW VIP Professional of The Year for her successes. She is also a member of Worldwide Who’s Who. Outside of the office, she enjoys spending time with family, friends, reading, cooking and fly fishing. Throughout the course of her education and training, Kathryn studied Business at South Texas Junior College. She is FINRA registered for the following licenses: Series 6, 7, 63 & 65. To learn more, please visit www.ubs.com/team/brackett.

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Jayne Schaeffer Partner Herbein and Company, Inc. READING, PA

ayne Schaeffer is recognized by Continental Who’s Who as a 2016 Pinnacle Professional in the field of Finance. Her professional title is Partner with Herbein and Company, Inc. In her current role, Jayne’s professional focus includes estate, trust and gift planning and compliance, retirement distributions, and individual income tax returns. With over 20 years of experience, Jayne works extensively with attorneys and other professionals on estate and trust issues. Additionally, Jayne is a Certified Public Accountant (C.P.A.), and a Personal Financial Specialist. To further her professional development, she is a member of many prestigious professional organizations including the America Institute of Certified Public Accountants, the Pennsylvania Institute of Certified Public Accountants, the Reading Musical Foundation and the Berks County Estate Planning Council.

She has also participated in a fundraiser, sponsored by Albright College, benefiting her former Accounting Professor and has also served on the boards of the Red Cross Berks County Chapter, United Way of Berks County - Allocations Committee, Partners for the Future, Planned Giving Committee and the Berks County Community Foundation. As a result of her dedication and professionalism, Jayne has been awarded with the United Way’s June Roedel Award, as well as Berks County Community Foundation’s Door Opener Society Award. Jayne earned her Bachelor of Science Degree in Accounting from Albright College. For more information, please visit www.herbein.com.

Who’s New at CWW (cont’d) David Gerber Director of Western Operations Instream LLC Nupur Ghoshal Neurologist and Professor Memory Diagnostic Clinic at Washington University School of Medicine Sherry A. Giammichele President and Owner Recoursa Information Solutions, Inc. Valerie A. Giles Office Manager Syandus, Inc. John A. Girardi Partner and Attorney at Law Girardi Keese Jackie L. Goerges Realtor Phyllis Browning Company

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Carol Goldstein-Barlia Owner and Employment Coach Carol G. Barlia Career Coaching and Counseling

Abbie Gremillion Realtor Keller Williams/Team ECHO Real Estate

Nani Golestaneh President Corporate Transportation, Inc.

Jean Groen Owner Wells Groen Publishing Co.

Gemma Gonzalez Global Yachting Director Jotun

Irina Gromov Psychiatrist Irina Gromov, MD, Ph.D. PLLC

Lori J. Grant Administrator East Ramapo CSD

Cassie Gruber Owner and Personal Trainer Empowered Fit Life

Diana M. Greg Owner and Psychotherapist Dr. Diana M Greg Ph.D.

Joseph Guida President Patterned Concrete Ontario, Inc.

Kelli Gregory Director of Administration Dixie Chemical

Doris C. Gundersen Psychiatrist Doris C. Gundersen MD PC

Claudette Guy Reverend/Co-Founder Universal Assembly of God Cheryl Gysegem Legal Nurse Consultant Gysegem Legal Nurse Consultant Tzvi Y. Hagler Attorney at Law Tzvi Y. Hagler, P.C. Max I. Hamburger Rheumatologist Rheumatology Associates of Long Island John N. Hamiel Director of Pharmacy and Adjunct Professor Wheaton Franciscan Healthcare/University of Iowa Reneé Haralson President/Owner American Title & Abstract Spec., Inc.

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CONTINENTAL WHO’S WHO • ICE MAGAZINE • WHO’S NEW AT CWW

Business | Finance | Accounting

CWW Member Profiles Business | Finance | Accounting

Malisha D. Harris Owner My Online Business Education SAN ANTONIO, TX

alisha D. Harris is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Entrepreneurship. Malisha the Owner of My Online Business Education.

she states the nursing industry is “a feast or famine.” She has now focused her talents in the business world with her additional expertise in administration, development, customer service, leadership and writing.

After serving 16 years in the United States Air Force, Malisha has integrated herself back to civilian life as an entrepreneur. A jack of all trades, Malisha is a singer, songwriter, author and nurse, always looking for new ways to help others in all of her endeavors.

The author of Lyrics/Poetry & Drama Inspired by the Holy Bible & Life’s Experiences, Malisha was recognized as a VIP Woman of The Year by the National Association of Professional Women and has a second book in the works.

With her honesty and integrity intact, Malisha has always had a passion to climb the military ladder and to touch the hearts of those around her. A strong advocate for patients’ rights,

Malisha earned her Master of Business Administration degree from the University of Phoenix following her Bachelor of Nursing Science degree from Winston-Salem State University. She will be returning to school to pursue her Ph.D. in Education in the near future.

Business | Finance | Accounting

Marion A. Watkins President Cambridge Financial CAMBRIDGE, NY

arion A. Watkins is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Financial Services. Her professional title is President of Cambridge Financial.

In business for over 140 years, Cambridge Financial provides an array of services with operations within the United States, Asia, Europe and Latin America. With 16 years of hands-on experience, Marion specializes in the areas of asset protection and management, client services, idea implementation, insurance, investments, leadership, mentoring, support services and more. On being a successful leader, her advice to those entering the industry is to hire an assistant so you can focus on your clients. She is a firm believer in giving back to your industry throughout your career.

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With her expertise in helping clients suit their protection needs through countless insurance products, Marion develops customized ideas and solutions for each client and ensures favorable outcomes for all. A 2015 Million Dollar Round Table Life and Qualifying Member, Marion is a member of Women in Insurance and Financial Services and the National Association of Professional Women, which recognized her as a VIP Woman of The Year. A graduate of Florida International University, Marion earned her Bachelor’s degree in Education. In the years to come, she would like to expand and create partnerships with other women and bring in additional associates. For more information, please visit www.prudential.com.

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Sherry A. Giammichele Owner and President Recoursa Information Solutions, Inc. ACCORD, NY

herry A. Giammichele is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Business. Her professional title is Owner and President of Recoursa Information Solutions, Inc. Combining manual researchers and state-of-the-art data resources, Recoursa Information Solutions specializes in asset location, due diligence and skip tracing for various collections, investigative, legal and law enforcement professionals on a national level. An esteemed businesswoman, Sherry has 30 years of experience in small business management and development. In her current role with Recoursa Information Solutions, she works in the areas of asset location and development, business management, customer service, claims negotiation and settlement support, fraud detection and management,

leadership, legal and collections support; as well as project management, productivity and performance improvement, new business development and strategic planning. Possessing certifications as a Licensed Notary Public and Certified Fraud Examiner, Sherry maintains affiliations with the National Association of Professional Women, ACA, ACFE and is the Vice President of the New York State Collectors Association. She is passionate about organizations such as the ASPCA, The Humane Society and St. Jude Children’s Hospital. A graduate of the State University of New York, Sherry attained her Associate’s degree in Business and Criminal Justice. For more information, please visit www.recoursa.com.

Who’s New at CWW (cont’d) Josephine Hardy CEO Divine Travel Solutions Robison D. Harley Owner and Attorney Law Office of Robison D. Harley, Jr. Malisha D. Harris Major USAF, NC Ret. My Online Business Education Norvelle A. Harris Pathologist Sunset Surgical Center Susan K. Harrold Senior Financial Analyst Hewlett Packard Enterprise Services Wendy E. Hartmann Principal Attorney The Law Offices of Wendy E. Hartmann

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Alissa D. Hascup Managing Partner The Law Offices of Alissa Hascup, LLC

Rita Ann Hines Math Teacher and Consultant Wanette Public Schools/Rita Hines Mathematics Consultant

Beverly Howard Independent Consultant and Nurse Ambit Energy

Dale Thomas Hayes Director of Consultants Organizational Development International Network

Karla R. Hinton Activity Director Good Samaritan Society

Kristy Hull Managing Director Newmark Grubb Knight Frank

Jacqueline Henry Realtor RE/MAX Desert Showcase

Kathryn M. Hobbs Executive Director Washington State PTA Association

Kimberly E. Hutchison District Executive Director YMCA of Metropolitan Fort Worth

Jeffrey A. Hensley President and Founding Attorney Hensley Legal Services PLLC

Frances B. Holinda Owner and Life Coach Perspectives Personal Coaching

Michelle Herbert Owner Trigon Associates, LLC

Lesley E. Holloway Partner Ben Abbott & Associates

Deborah J. Hill Professional Mapper and Surveyor Cardno

Carol Horton President Bridgeport Restoration Services

Angela K. Irwin Owner J&B Pool Care Blair E. Irwin President and Chief Executive Officer Cariboo Rail Melda Isaac Founder and Dermatologist MI-Skin Dermatology and Laser Center

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Business | Finance | Accounting

CWW Member Article Business | Financial Services

Monica Del Re, MEd Founder and CEO Financial Solutions for Senior America, LLC SCOTTSDALE, AZ

he absence of true trust, integrity, honor and ethics in a large part of today’s marketplace is something that is rather alarming. Far too often people enter the career world with the intentions of gaining status and making as much money as possible without a strong focus on the legacy they leave behind. Her goal was to eventually run a facility, utilizing her education and experience to act as a warden. Unfortunately, that never came to be, forcing her to reassess the direction of her career. After doing extensive research into a career that better suited her talents and abilities, she set her sights on the insurance industry. Extremely passionate about

There are far too many who place serving themselves above helping others, but there are also a few that focus on what they can do to enhance the lives of others, while also earning their way to the top of their profession. One person who truly embodies the values of trust, ethics, honor and integrity is Monica Del Re, who currently serves in the role of President of Financial Solutions for Senior America, LLC. Over the course of her distinguished career, she has consistently exhibited the passion, vision, dedication and diligence to be considered among the upper echelon of her field.

her work, Monica firmly believes that when you arm people with the truth, as opposed to a straight sales pitch, you are not only giving them the tools to succeed, but allowing future generations of their families to prosper as well.

As a result of her outstanding body of work as well as the overwhelming amount of success she has achieved throughout her entire occupational history, Monica has been accepted and recognized as a Pinnacle Professional in the prestigious network of prominent professionals with Continental Who’s Who in the insurance and financial services industry.

Starting her professional career in the law enforcement field in 1970, Monica spent almost fifteen years in the industry, serving as an Adult Probation Officer in Arizona and California. In that role, she was responsible for the supervision of convicted felons on probation and parole as well as the provision of pre-sentencing investigative reports to the courts for the purpose of disposition. Despite the Bachelor’s degree she earned in Business and Public Administration along with her Master’s degree in Education from the University of Arizona as well as her wealth of experience in dealing with several serious criminal matters, Monica was unable to reach the heights she aspired to in the law enforcement field.

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Towards the middle of the 1980’s, Monica made her way into the field, and ended up spending the next 18 years working in various roles for State Farm Insurance in the state of California. During this time, she gained a full understanding of the industry, spending a good deal of time in the field as well as in a management role.

In addition to her extensive experience working closely with clients on an individual basis, Monica worked as an executive, serving as a liaison between corporate operations and the field. This experience armed her with the background of how insurance companies work on all levels. In those almost two decades of practice, Monica was responsible for hiring, training and developing insurance agents for numerous major national insurance companies. Her teams were ranked among the highest producing teams in the United States, in terms of production and quality of service. In 2002, Monica relocated to Arizona to be around her aging parents and help take care of her ailing father. While spending time with her father, who had been a well-known successful businessman in the community, she came to realize that because of his status and advanced age, many people were attempting to take advantage of him for their own personal gain.

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Noticing that a lot of these seniors had poor coverage, Monica was prompted to concentrate on assisting them in the preservation of their retirement income while continuing to work on taking care of their insurance needs. She spent the next few years as the Owner and Operator of American Family Insurance before establishing Financial Solutions for Senior America, LLC in 2005, for which she currently serves as its President. The ultimate goal of the company is to assist individuals in gaining a true understanding of the way things work and helping them with risk management. They offer their clients a combination of a wide range of leading insurers, along with the knowledge and understanding necessary to achieve their goals. The first priority of the company is to attentively listen and understand the needs of their clients on an individual basis, catering to their unique needs. Over the years, Monica has been able to earn, establish and maintain a high level of trust with her clients and their families. She has worked with three, and sometimes even four, generations of families because of the honesty, respect and integrity with which she operates. When the elders of a family pass on, that family continues to do business with Monica due to the trust she has earned and retained with them. Monica’s years of valuable experience, working on all levels of the industry, has allowed her to see that a lot of people who work in the field do not have a true understanding of how the business works, other than simply selling insurance packages. She, however, has been fortunate enough to have worked in the field, moved into corporate, and gone back into the field, giving her the ability to fully explain to her clients and the agents whom she mentors, the truth about how things work. Extremely passionate about her work, Monica firmly believes that when you arm people with the truth, as opposed to a straight sales pitch, you are not only giving them the tools to succeed, but allowing future generations of their families to prosper as well. Although she has never had the opportunity to use her Master’s degree in education in a school setting, she has been able to utilize it in her business dealings. Her decades of experience in the field has, both unfortunately and fortunately, allowed Monica to witness the much less honorable dealings of others in her industry that paint an ugly picture of the business to the public. This has inspired her to work even harder to earn the respect of her clients, and once she proves her worth, to continue to be readily available to them in serving their needs for years to come.

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Not only does she wish to educate people in the public realm about the benefits of sound insurance and financial advice, but she seeks to serve as an example of how to handle oneself professionally for those entering the insurance and financial services field. She sees the industry as far more than just a way to earn a living, but to also have a positive impact on the lives of others and future generations of their families. The personal evolution that Monica has experienced from her years working in law enforcement to the time she has spent in insurance and financial services, and the people who have helped her along the way, has given her the confidence and leadership abilities to provide others in her profession with the same qualities as well as empower her clients with the knowledge needed to get the most out of their investments. Throughout both of her careers, Monica has held positions of trust and has served as an excellent example of how to handle that responsibility. She successfully improved the lives of others during her years in law enforcement and since making her change to the wealth management arena in the 1980’s, Monica has always excelled in being responsible for several people’s retirement and livelihood, while ensuring their safety with their assets and insurance property. Further evidencing her remarkable reputation in her current field as well as her dedication to her work, Monica is a member of such prestigious professional societies as the National Association of Insurance and Financial Advisors and the National Ethics Association, Association of Professional Saleswomen, the International Women’s Leadership Association, Elite Women Worldwide and Women of Distinction. She has also been recognized with the honor of Court of the Table from the Million Dollar Round Table. When all is said and done, Monica hopes to leave a lasting legacy that highlights her personal values of trust, integrity, honor and ethics. Never wanting to take all of the credit for the success she has achieved, she is incredibly grateful to the numerous advisors that have helped her to become who she is today. Monica is not just an advisor, but she has developed exceptional leadership skills from her mentors along the way and it is her goal to continue to pass those qualities down to the future generations of her field. Following over four decades of consistent success as a significant figure in each professional environment she has been a part of, which has included an enormous amount of meaningful achievements, it is quite evident that Monica has an indisputably considerable knowledge of what is necessary in order to be prosperous in a professional environment and as a human being. She has in both remarkable careers earned and enjoyed positions of trust within the Court system and her communities. Monica is a genuine leader who has also proven on a consistent basis that the needs of others are at the forefront of her work. ■

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That is when Monica decided to shift her focus from a regular insurance agency to work more in the realm of financial services. This was a major turning point in her career, during which time she decided to place a strong focus on working with seniors in order to ensure that they and their families were well taken care of.

CWW Member Profiles Business | Finance | Accounting

Tania Tagliavento Relationship Analyst Wellington Management CHARLESTOWN, MA

ania Tagliavento is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Investment Management. Her professional title is Relationship Analyst with Wellington Management. With clientele spanning throughout 50 countries, Wellington Management provides comprehensive investment management solutions across nearly all global capital markets. Possessing 11 years of industry experience, Tania has been in this role for over a year. On a daily basis, she utilizes her expertise in the areas of asset management, consultant relations, relationship management, alternative investments and equities, to name a few.

A member of the National Association of Professional Women, Tania was recognized by Who’s Who in High School in her early years. Presently, she maintains affiliations with the Boston Chapter of Junior League, Boys and Girls Clubs of Boston, the American Cancer Society and Delta Gamma. Tania graduated from Roanoke College with her Bachelor of Arts degree in International Relations and Spanish. She then went on to pursue her M.B.A. degree from Simmons College Simmons School of Management. For more information, please visit www.wellington.com.

Business | Finance | Accounting

Ruth E. Shibilski Owner SBS Tax, LLC WAUKESHA, WI

uth E. Shibilski is recognized by Continental Who’s Who is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Accounting. Her professional title is Owner of SBS Tax, LLC.

In the accounting industry for over 20 years, Ruth worked as an accountant and office manager at Ronald G. Bartsch, C.P.A., CFP, for several years before acquiring Mr. Bartsch’s business in 2015. Now, as both a business owner and accounting professional, Ruth works in the areas of accounts payable/receivable, bank reconciliation, bookkeeping, credit card reconciliation, expense reduction, forecasting/growth,

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innovative idea implementation, fixed assets and general ledger as well as individual and corporate tax returns and strategic planning. A member of the National Association of Professional Women and the Wisconsin Waterfowl Association, Ruth enjoys reading and spending time with family outside of work. She supports organizations such as United Way, the American Heart Association and the American Red Cross. Throughout the course of her education and training, Ruth earned two Bachelor’s degrees; one in Finance and the other in Accounting with a minor in German.

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Elizabeth (Liz) Vega Owner, President Founder of VOX, RP MEXICO CITY, MEXICO

lizabeth (Liz) Vega is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Communication & Public Relations. She is the Owner, President and Founder of VOX, RP.

Offering a multitude of media-related services such as corporate organization, crisis management, marketing communications and strategic planning, VOXRP was founded in 1994. In the field for 35 years, Liz has served in this position for over two decades. She provides both on and off-line services in communication & public relations as well as promotion and sales, working with the airlines and tourism industry. With her strong background in business and communications, VOX, RP provides communications and public relations services

for both the American Embassy and the American Chamber. To keep abreast of the latest in the industry, Elizabeth remains an active member of AFEET, the National Association of Women Business Owners, the Association of Female Executives, Entrepreneurs Women of Mexico and the Mexican Metropolitana Association. Outside of the work, she enjoys flying as a FAA rated pilot and working with children’s leukemia charities regarding bone marrow transplants. Liz received her Master’s degree in Communications from the University of Bari, Italy. In looking to the future, she would like to expand VOX, RP internationally and into Mexico’s leading public relations firm, working as she does for transnational companies, destinations and airlines. For more information, please visit www.voxrp.mx.

Communications | PR

Angela Costa Simoes Founder Red Roof Industries FREMONT, CA

ngela Costa Simoes is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Communications. She serves as the Founder of Red Roof Industries.

She is also a member of the National Association of Professional Women, which recently named her as a VIP Woman of the Year. Outside of work, Angela enjoys spending time with her family, traveling and volunteering for PALCUS.

Red Roof Industries specializes in bringing ideas to life. A seasoned entrepreneur and communications consultant, Angela utilizes her expertise to create new products and solutions that make life easier and solve business problems.

Angela is a graduate of the University of San Francisco, where she earned her Bachelor’s degree in Communication and English. In looking to the future, she hopes to expand her prosperous business in the years to come.

To further her professional development, Angela holds membership to the Portuguese-American Leadership Council of the United States, of which she was chosen as a Director.

To learn more, please visit www.redroofindustries.com.

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Communications | PR

CWW Member Profiles Construction | Contracting | Maintenance

Jeanette Stratmann Rental Manager Worldwide Power Products HOUSTON, TX

eanette Stratmann is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Construction. Her professional title is Rental Manager at Worldwide Power Products. Established in 2008 as a single-employee operation, Worldwide Power Products has grown into a leading provider of power-generation engines and equipment to industrial and commercial clients on a global level. Jeanette works in the areas of contract negotiation, customer service, new business development, operations

management and sales. To further her professional development, she is a member of American and Texas Rental Associations as well as the National Association of Professional Women, which honored her as a VIP Woman of the Year. Jeanette also enjoys gardening and yard work in her free time. Jeanette graduated from Texas A&M University at Corpus Christi with her Bachelor’s degree in Business. To learn more, please visit www.wpowerproducts.com.

Construction | Contracting | Maintenance

Bridget Folk Human Resources and Recruitment Manager Romanoff Corp. GAHANNA, OH

ridget Folk is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Construction. She serves as the Human Resources and Recruitment Manager at Romanoff Corp.

Established in 1992, Romanoff Corp was founded by Matthew Romanoff, after he left his family business. Determined to have his own company, he single-handedly created Romanoff Corp, and it began to flourish throughout the 1990s. Romanoff Corp has since expanded, and is now credited as a regional supplier for both commercial and residential electrical services. In her role, Bridget works in the areas of benefits administration, employee relations, human resources, policy

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development, leadership, recruiting, new hire orientations and staff training. An integral asset to the team, Bridget keeps up with the latest in the industry through her memberships with the American Management Association, the National Women’s Construction Network, the Builders Exchange and the National Association of Professional Women. Outside of work, she enjoys cooking, reading and spending time with her family and puppy. Bridget graduated from Ohio University with her Bachelor’s degree in Psychology. For more information, please visit www.romanoffgroup.cc.

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Joseph Guida President Patterned Concrete Ontario, Inc. and Patterned Concrete Industries, Ltd. NORTH YORK, ON, CANADA

oseph Guida is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Construction. His professional title is President of Patterned Concrete Ontario, Inc. and Patterned Concrete Industries, Ltd. In business for over 30 years, Patterned Concrete Ontario specializes in the design and installation of decorative concrete finishes for the residential, commercial and industrial construction industries. As of 2013, Joseph acquired Patterned Concrete Industries, Ltd., which franchises contractors throughout North America under the trademark brand Patterned Concrete. Inspired by his family’s history in the industry, Joseph has been President of the business for 25 years. Throughout the course of his esteemed career, he has become a noted expert in architectural decorative concrete, hardscaping,

project management, franchising and staff management. The recipient of the Executive of The Year in Construction award, Joseph maintains affiliations with the ACI Association, ASCC/DCC, CSC and the Toronto Construction Association. Aside from the demands of work, he enjoys golf and fishing. Joseph studied Engineering at Seneca College of Applied Arts and Technology. Looking into the future, Joseph would like to continue to expand the franchise on both a national and international level. He would like to grow Patterned Concrete Industries with some in-depth training and development of employees, along with mentoring and ongoing education. To learn more, please visit www.patternedconcrete.com.

Who’s New at CWW (cont’d) Rebecca Jessen Owner and President Nettle Creek Interiors

Steven C. Junken Dentist Steven C. Junken, DDS

Elizabeth Kennard Senior Client Director GE Healthcare

Tammie J. Klawitter RN Care Manager Comfort Care Cottage

David R. Johanson Partner and Attorney Hawkins Parnell Thackston & Young LLP

Saad Kanaan Neurologist/Stroke Program Medical Director Via Christi Health (St. Francis Hospital)

Carol D. Kennedy RN/Discharge Nurse Maskwacis Health Services

Leora K. Knight Chief Ohio Department of Public Safety

Candis Kester Special Education and Title 1 Math Teacher Danville Schools

Jill K. Koch On-Site Owner The Goddard School-Macungie

Lynne A. Johnson Physician Lynne A. Johnson, M.D. Thomas C. Johnson President and Consultant IRAD, Inc. Prashant Jolepalem Radiologist PETNET Solutions Lou Ann Jones Senior Vice President of Marketing and Development 3HC Home Health and Hospice Care, Inc.

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Mark S. Kane Psychologist Riverview Psychological Services, P.C. Linda Kay Kaplan Owner Kaplan Enterprises Sgt. Ernest P. Kelly A-Team Hampton Roads Regional Jail Pamela J. Kendrick Owner and President Bovey Trophies

Valerie A.R. Keyes Director of Personal Security Canadian Armed Forces National Defence Salar Ahmed Khan Research Compliance Officer Jesse Brown Veterans Affairs Medical Center Paul Thomas Khoury Diagnostic Radiologist White Plains Radiology Associates

Francie Koehler Owner Special Circumstances David M. Koskelowski State Director, Pupil Transportation Wyoming Department of Education Noel Kreidler Human Resources Director Project HIRED

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Construction | Contracting | Maintenance

CWW Member Profiles Construction | Contracting | Maintenance

Melissa Weaver Accounts Manager TCW Building Maintenance GERMANSVILLE, PA

elissa Weaver is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Construction. Melissa is the Accounts Manager for TCW Building Maintenance.

A family-owned, local business, TCW Building Maintenance has been servicing residents for over 75 years. With 24/7 services, TCW is a popular commercial garage doors and repair service to be used for an array of needs.

In this position for ten years, Melissa works in the areas of accounts payable and receivable, account management, data entry, filing, purchasing, project management, strategic planning, team building and more. She is an integral asset to the office. Recognized as a VIP Woman of The Year by the National Association of Professional Women, Melissa enjoys attending car shows, camping, reading and writing in her time outside of work. To learn more, please visit www.tcwmaintenance.com.

Construction | Contracting | Maintenance

Karla Webster Dyess Safety Officer/QC-QA Production for Constructors, Inc. CARLSBAD, NM

arla Webster Dyess is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Construction. Karla is Safety Officer/QC-QA in Production for Constructors, Inc.

Established in 1958, Constructors, Inc., is a third generation construction company. Providing services in the specialties of general, asphalt, dirt, concrete and utility construction, Constructors, Inc., is a local leader in construction services. Prior to her career with Constructors, Inc., Karla worked in customer service. In this position for 12 years, she is responsible for ensuring safety throughout the workplace and for the overall well-being of employees.

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Recognized as a VIP Woman of The Year by the National Association of Professional Women, Karla is the recipient of the 2013 Character Counts Award and the 2014 Employee of The Month Award. On being successful, her advice to those entering the industry is “be on time, show up and do your work because it gets noticed.” On a local level, Karla is involved with various charities such as Relay for Life the Cancer Society. Having lost both her daughter and daughter-in-law to drunk drivers, she is an avid supporter of the Mothers Against Drunk Driving Foundation and is a volunteer for the local Spring Fling. To learn more, please visit www.ciconstructors.com.

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Patricia B. Langlin Corporate Officer AJAC TEMPE, AZ

atricia B. Langlin is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Construction. Her professional title is Corporate Officer at AJAC. Founded in 1955, AJAC is a family-owned and operated plumbing and electrical business. Priding their success on their first-class customer service, AJAC has established a reputation of industry excellence creating healthy and safe places for people to live and work throughout the Valley of the Sun and the Phoenix metropolitan area.

Recognized by the National Association of Professional Women as a VIP Woman of The Year, Patricia maintains affiliations with NEXSTAR, PHCC, Service Roundtable, Mayo Clinic, University of England; Quality Service Contractors and the East Valley Institute of Technology. Outside of work, she enjoys scrabble, plays and reading in her book club. Patricia graduated from Boston University with her Bachelor’s degree. She then went on to complete her Master’s degree at the University of Maine. To learn more, please visit www.georgebrazilservice.com.

With over four decades of professional experience, Patricia specializes in the areas of business development, construction and renovation, vocational education, management and strategic planning.

Consulting | Coaching

Carol Goldstein-Barlia Owner Carol G. Barlia Career Coaching and Counseling IRVINGTON, NY

arol Goldstein-Barlia is recognized by Continental Who’s Who among Pinnacle Professionals in the fields of Coaching and Consulting. She is the Owner of Carol G. Barlia Career Coaching and Counseling. Starting her career as an employment attorney, Carol possesses over 15 years of experience in the legal field. She now channels her energy into her work as an employment coach who mentors individuals in the areas of re-entry strategy and interview preparation skills. She also provides resume and cover letter review. In addition to her consulting business, Carol is a recruiter, career counselor and Adjunct Professor of Job Development at Westchester Community College. She prides her success on being a people person, and her advice to those entering the field is to work hard and make goals.

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As a result of her hard work, the National Association of Professional Women inducted Carol into the VIP Woman of the Year Circle. She is also a member of the Westchester Career Counselor’s Network, the Westchester Women’s Bar Association and the ASPCA. She also volunteers time to the Hadassah Children’s Hospital. A graduate of the University of Wisconsin-Madison, Carol earned her Bachelor of Arts in English and Communications. She then went on to complete her Juris Doctor at the George Washington University Law School. Carol also holds a Certificate in Career Development and Counseling and HR and Employment Coaching through the NYU School of Continuing Professional Studies.

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Construction | Contracting | Maintenance

CWW Member Profiles Consulting | Coaching

Janice A. McIntosh Legal Nurse Consultant McIntosh & Associates Legal Nurse Consultants, LLC LONGMONT, CO

anice A. McIntosh is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Consulting. She is a Legal Nurse Consultant for McIntosh & Associates Legal Nurse Consultants, LLC. As a Certified Legal Nurse Consultant, Janice uses her expertise as a healthcare professional to consult on medical-related cases. In her current capacity, she owns and operates her business working with attorneys covering medical related legal cases - including screening for merit and working on writing reports, finding expert witnesses, and more. In addition to owning her own business, Janice is a home health administrator.

Possessing nearly 40 years of nursing experience, Janice specializes in home health nursing, medical-surgical nursing, gastrointestinal endoscopy, orthopedics and more. Prior to her consulting career, she served three years Active Duty Air Force and five years in the USAF Reserves as a flight nurse. A member of the National Association for Professional Women, Janice maintains affiliations with charitable organizations such as the Center for People with Disabilities and Veteran support groups. Reflecting on her studies, Janice graduated from West Texas A&M University with her Bachelor of Science degree. To learn more, please visit www.jmcintoshlegalnurse.com.

Consulting | Coaching

Christina Woods President and Owner Diversity Consulting, LLC DULUTH, MN

hristina Woods is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Consulting. Her current role is the President and Owner of Diversity Consulting, LLC. Diversity Consulting was founded with the goal to educate organizations facing challenges with diversity, and broaden their scope of acceptance as a foundation for communal success. As the President and Owner of Diversity Consulting, Christina possesses over 25 years as an American Indian diversity practitioner and teacher. Her expertise is frequently sought after by businesses and organizations to solve issues pertaining to diversity, inclusion, social justice and cultural competency.

In recognition of her accomplishments as a public speaker, instructor and workshop facilitator, Christina received the State of Minnesota Certificate of Recognition for receiving government contracts, issued by Governor Tim Pawlenty in 2009. While currently serving on the Board of Directors with PAVSA, Christina is a member of the League of Women Voters and is the Education Director for the PBS program “Native Report.” When not working, Christina enjoys reflecting on her Native American culture by partaking in various Anishinaabe traditions. A graduate of the University of Minnesota- Twin Cities, Christina earned both her Bachelor of Science and Master of Education from the university. To learn more, please visit www.mydiversitypro.com.

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Integrity in

Business Why is it important to be perceived as a business person with integrity? designed by freepik.com

ntegrity is a rare commodity these days. According to an article published on Fortune’s online magazine earlier this year, consumers are completely distrusting of business executives. In fact, the article is titled “Business Leaders Get an ‘F’ in Ethics, Yet Again,” based on findings in a late 2015 Gallup poll. The answer to the above question is multi-faceted, but all facets fall under the umbrella of reputation management. Today, your reputation — good or bad — as a business person is liable to be spread at an alarming rate. Neighborhood Facebook forums promote business reviews, Twitter timelines are chocked-full of users who Tweet at businesses to voice both their complaints and praise, and Yelp was born to generate reviews. In sum, if you are not perceived as a business person with integrity, it is far easier for the local clientele to spread the word than it was 20 years ago. The “old game of telephone” has morphed into “did you read that post on Facebook?” While there is truth to the notion that consumers move quicker to speak about a bad experience, the good news is that a positive review can spread just as quickly.

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The news of your rare integrity in today’s working world is news that will garner a response from the public.

The “old game of telephone” has morphed into “did you read that post on Facebook?” If you are perceived as a business person with integrity, you will build an excellent reputation, which in turn will generate the following:

Referrals...With a stellar reputation

comes face-to-face conversation about your high standards. An old-fashioned referral can do a world of good for your business. Be sure to acknowledge the referrer with a note or even a small thank-you token.

Advertising...If you have a strong record based in facts, go right ahead and make certain that any and all

potential clients are made aware. You do not need false advertising because you have a built-in advertising in your reputation. Center your ads on testimonials and stats.

Customer Trust & Retention...

Keeping customers is perhaps more difficult than finding new customers. Show your customers time and time again that you are honest and trustworthy in your practices – but not by using your words. Your actions will speak greater volumes than your words ever could. Even if faced with a situation in which you could stand to make more money by choosing to utilize an unfair or unethical business practice, hold true to your standards. Without your reputation as a business person with integrity, it is possible there will no longer be a business for you to operate. Not to mention…you will sleep better at night. ■

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BUSI NESS REVI E W

CWW Member Profiles Consulting | Coaching

Christina Beauchemin Founder I Am Fearlessly Me MALDEN BRIDGE, NY

hristina Beauchemin is recognized by Continental Who’s Who among Pinnacle Professionals as result of her role as Founder of I Am Fearlessly Me, a program designed for the sole purpose of lifting women up and into their full potential. Integrating her broad experiences in corporate finance management and entrepreneurial startup business leadership, her work as a vocal coach for young talent, growing up with ten brothers and sisters, raising two sons to adulthood and earning the status of dual-album singer/songwriter (as Chrissie VanWormer), Christina leads I Am Fearlessly Me with a mission to change the world, one person at a time. When asked what inspired her to create the program, Christina answered, “There was a moment when I realized that if I had never truly seen myself, how could I expect anyone else to see me?” The approach of I Am Fearlessly Me is simple. It assists women to identify their detrimental patterns, then with down to earth tools and techniques, to establish new, healthier patterns that will allow them to each live a fearless, purposeful existence. “We’ve all had moments when we feel invisible,” Christina said. “This is about learning to turn that around, and to be invincible!” Christina was honored as a VIP Woman of the Year by the

National Association of Professional Women for a piece of her work that was included in the compilation book, Ready, Set, Live, a 2015 #1 Amazon best-seller. Her co-authors included Marci Shimoff, The New York Times bestselling author of Happy for No Reason and teacher in the movie The Secret, and Janet and Chris Attwood, The New York Times bestselling authors best known for The Passion Test. A graduate of the State University of Albany with a Bachelor’s degree in Political Science, Christina explains that her “Renaissance Woman” background is a result of a promise she made to herself in the third grade. “I knew as a youngster, that I wanted to make a difference in this world,” Christina said. “I also knew I wouldn’t do it by focusing too narrowly on one career.” Christina is currently penning a book to capture the I Am Fearlessly Me tools, techniques and practices which she expects to be published in November 2016. Looking into the future, Christina would like to bring more awareness to I Am Fearlessly Me through various seminars and conferences. To learn more, please visit www.iamfearlesslyme.com and www.facebook.com/iamfearlesslyme.

Jennifer Barrett Owner and Founder Barrett Consulting, LLC NASHVILLE, TN

ennifer Barrett is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Consulting. Her professional title is Owner and Founder of Barrett Consulting, LLC. With over 20 years of experience, Jennifer provides the necessary insight and knowledge to cater to the healthcare, government, manufacturing and non-profit industries. Since the inception of her business in 2012, Jennifer utilizes her expertise in the areas of: budgets, client relations, data analysis, financial software, idea and software implementation, process improvement, strategy, leadership, project management, revenue cycle, solution architecture and team

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building on a daily basis. To further her professional development, Jennifer is a member of SHM, HIMSS, NAPW and PMI. She supports organizations including the Nashville Predators Foundation, American Cancer Society, Best Buddies Nashville and the Michael J. Fox Foundation as well as her local church. Graduating from the University of Tennessee-Knoxville with her Bachelor’s degree in Finance, Jennifer went on to attain her MBA with a focus on Healthcare at Lipscomb University. Additionally, she holds certification as a Lean Six Sigma Green Belt through Purdue University.

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Frances B. Holinda, MBA-HCM, CPC Owner, Founder, Life/Personal Coach Perspectives Personal Coaching OCEAN, NJ

rances B. Holinda, MBA-HCM, CPC is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Coaching and Consulting. She is the Owner, Founder and works as a Life/Personal Coach at Perspectives Personal Coaching.

“My philosophy at Perspectives Personal Coaching is if you can change your perspective, you can change your life, and I know because I’ve done it. Now it’s your time to shine.”

Prior to starting Perspectives Personal Coaching three years ago, Frances had a 25-year career in medical billing and consulting as the Owner and President of Physicians Resource Network, Inc. She now devotes her professional life to personal coaching and consulting.

Additionally, Frances is an eTV Host with The WIN, a VIP member of the National Association of Professional Women and the published author of Change Agents in High Heels. In her free time, she is an avid moviegoer and fitness junkie. Her favorite charities include the ASPCA, The Humane Society, St. Jude’s Children Research Hospital and Habitat for Humanity.

Certified through the International Coach Certification Academy, Frances is a self-described “Perspectives Coach” helping clients “shift” their perspectives to better manage life’s daily challenges and curveballs with greater ease and less stress. She coaches her clients to reach their goals, get “unstuck” and find purpose.

Frances holds a Master’s degree in Healthcare Management from the University of Phoenix as well as a Bachelor’s degree in Business Administration and Management from Monmouth University. During her time at Monmouth University, Frances received the Monmouth University School of Business Administration’s Management Academic Award.

“Not everyone wants to change their lives, or transform themselves, but we all want to be happy,” Frances said.

For more information on Perspectives Personal Coaching, please visit www.perspectiveslifecoaching.com.

Consulting | Coaching

Cynthia G. Christianson, MA, CCC Life Coach Avanti Coaching GAINESVILLE, FL

ynthia G. Christianson, M.A., CCC, is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Coaching. Her professional title is Life Coach at Avanti Coaching. A teacher turned spiritual life coach, Cynthia decided to embark a career change after reading an inspiring article on a life coach. After making the change, she has been helping individuals from all walks of life for over 20 years. Specializing in holistic health, personal development and self-improvement, wellness coaching and problem solving to name a few skill sets, Cynthia is able to help clients uncover their inner thoughts and desires to a life of clarity and success. With decades of experience, Cynthia is able to read people

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through healings such as deep karmic patterning and hidden soul agreements. Cynthia is able to perform remote healings with or without the client being present; she is able to record her findings and send them to clients, whether face to face or across the globe. A member of the IWLA, Cynthia holds a Master of Arts in Educational Theater from New York University in addition to her Bachelor’s degree in Elementary Education and Children’s’ Theater from the University of Florida. She completed two years at Coach U to attain her certification as a Personal and Professional Coach and holds a Master’s Level certification in Theta Healing through THInK Institute. For more information or to set up an appointment with Cynthia, please visit www.avanticoaching.com.

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Consulting | Coaching

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Jennifer T. Gilhool Founder and CEO Gender Economics Lab CANTON, MI

ennifer T. Gilhool is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Coaching and Consulting. Her professional title is Founder and CEO of the Gender Economics Lab. Gender Economics Lab (GEL) is a professional, focused, thought-leading practice that cuts through popular myths about gender in the workplace. It distinguishes its solutions by assuring both men and women that smart gender-literacy rewards them with career growth, builds cross-cultural fluency, and delivers higher margins for their organizations. GEL goes way beyond the conventional compliance issues to deliver business value for all stakeholders. Today’s workforce is dominated by a new generation of workers whose lives and approaches to work are vastly different from the once dominant baby boomer generation. Millennials share the values most often associated with female workers, which is why gender-fluency is an essential skill for business success in the 21st century. Embracing diversity isn’t something that’s nice to do; it’s essential to drive growth, improve productivity and increase shareholder value. Gender Economics Lab is positioned to help businesses align to the new world order represented by changing demographics of today’s workforce. With a team of experienced consulting and business professionals, GEL delivers coaching, business resource group programming, management and leadership development services, diversity engagement services and customized consulting services designed to help individuals and organizations evolve their cultural fluency, manage change, and thrive in an ever more connected and diverse world.

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A business and legal professional, Jennifer worked with teams across the globe. Among many accomplishments, Jennifer served as Ford Motor Company’s first director in Asia Pacific & Africa responsible for Sustainability, Environment & Safety Engineering. After completing her assignment in Asia Pacific, Jennifer returned to the States to focus on her lifelong passion of advancing gender equity for women everywhere. Jennifer knows firsthand the importance of cultural fluency and how to bridge the gap between our perception of equality and objectivity and the reality. Jennifer works with future business leaders as a consultant to the Michigan Business Women and its male peer group, the MBW Allies, at the University of Michigan Ross Business School. Through this work, Jennifer is helping the next generation of leaders recognize and disrupt the often unconscious bias that interferes with our ability to achieve our full potential as individuals and as organizations. Creating allies for gender equity in B-School is just one of the innovative ways GEL approaches diversity in the workplace. In addition to the work of the Gender Economics Lab, Jennifer is a sought-after speaker, an author and a recognized leader in her field. In 2016, Jennifer was named to the National Association of Professional Women’s VIP Women of the Year Circle. She received her law degree from University of Michigan Law School and her bachelor’s degree in business the University of Notre Dame. To learn more, please visit www.gendereconomicslab.com.

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Consulting | Coaching

CWW Member Profiles Consulting | Coaching

Judith A. Billings, JD President and Owner Targeted Alliances PUYALLUP, WA

udith A. Billings, J.D., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Consulting. Judith is the President and Owner of Targeted Alliances. An esteemed consultant, Judith has been in the industry for over five decades. She specializes in education consulting. In her role as the sole proprietor of Targeted Alliances, Judith wears several hats within the business. From bookkeeping to scheduling and making travel arrangements, she is responsible for each facet of Targeted Alliances. Providing consulting on K-12 education and HIV/AIDS education, Judith is an expert consultant specializing in conference keynotes, training, breakout sessions and all things pertaining to education legal issues. A testament to her success, Judith was elected as a State Superintendent for public instruction, serving two terms from

1989-1997. She then went on to open her business in 1997, where she has been successful ever since. Diagnosed with HIV in 1995, Judith is extremely passionate about HIV/AIDS education and awareness. In addition to related conferences and public speaking engagements, she currently serves on the Board of Pierce County AIDS Foundation and HIV Steering Committee. Graduating Cum Laude with her J.D. from Seattle University School of Law, Judith initially began her educational career with a Master of Arts degree in Communications from University of New Mexico- Albuquerque and a Bachelor of Arts degree from Pacific Lutheran University. In the years to come, Judith hopes to continue her success in both the educational consulting and HIV/AIDS arenas. She has made a name for herself in both walks of life.

Consulting | Coaching

Judith Rogala CEO The Catapult Factor MURRIETA, CA

udith Rogala is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Consulting. Her professional title is CEO of The Catapult Factor. Specializing in business growth, turnaround and working with startups, The Catapult Factor is a business advisory service offering planning and execution strategies for corporate ventures on an international level. An accomplished business expert, Judith possesses over 30 years of experience working with companies at some of the most significant and challenging times they have faced. On a daily basis, she works with clients in the areas of leadership consulting, business and brand development, innovation,

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goal training and development, problem solving, program development and more. Priding her success on having amazing parents, Judith’s advice those individuals entering the industry is to know your strengths. A member of CZOO and IWF, Judith is the co-author of the book Trust, Inc. and the column The Briefcase. Graduating from Roosevelt University at the age of 35 with her Bachelor’s degree in Business, Judith went on to earn her Master of Business Administration degree from the University of Mexico. To learn more, please visit www.thecatapultfactor.com.

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Jayme Lazaro, CPA Principal Johnson Lambert, LLP MURRIETA, CA

ayme Lazaro, C.P.A., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Consulting. Her professional title is Principal at Johnson Lambert, LLP. Founded in 1986, Johnson Lambert, LLP, is a full service, multi-office accounting and consulting firm. Stemming from one office in Washington, D.C., Johnson Lambert currently operates eight office locations across the nation. With a decade of industry experience, Jayme has served as Principal for two years. She works in the areas of commercial insurance, external auditing, employee benefits, financial reporting and more.

To keep up with the latest in the industry, Jayme remains an active member of the New Jersey Society of Certified Public Accountants, the Insurance Accounting and Systems Association and the National Association of Professional Women. Outside of work, Jayme enjoys snowboarding, quality family time and traveling. Locally, she supports the Salvation Army and the Monmouth County Food Bank. Jayme earned her Bachelor’s degree in Accounting from Rutgers University. To learn more, please visit www.johnsonlambert.com.

Who’s New at CWW (cont’d) Vera Kuemmel Owner Cruise Planners

Jayme Lazaro Principal Johnson Lambert LLP

Barbara Kunkel President Life and Leadership Taekwondo

Mary Ellen Ledbetter National Speaker and Author MEL’s Pen, LLC

Chelsea Kusky Owner / Creative Director + Designer Doodlebug & Peep

Brandy Rae Lee Operations Manager Peak Oilfield Services

Alexi Lambert Marketing Consultant Xcellimark Christopher Stephen Lange Professor and Director of Radiation Research SUNY Downstate Medical Center Patricia B. Langlin Corporate Officer AJAC Torben Laumann CEO Freshcuts Ltd./IBL Group

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Joanne L. Lester Clinical Research Nurse Practitioner Ohio State University (Division of Surgical Oncology) Natalia Levey Founder and Chief Wellness Coach Healthy Intent Jennifer DuBose Lombard Owner and President Lizzy Lift, Inc. Elsie Loreus Owner and Colorist Sparkle Beauty Parlor

Nancy Loughran President and Co-Founder FACET(Fairport Area Commuinty Education Trust) Bobbi S. Low Professor, Department of Natural Resources and Environment University of Michigan School of Natural Resources and Environmental Sciences Janice Lumpp Programs Director McHenry County Jail Phuong Ly-Gallagher Vice President, Data Consultant Lockton Companies Liz Lynch Manager/Consultant MBL Technologies

Susan D. Malpiedi Legal Nurse Consultant Martin Clearwater & Bell LLP Elliot S. Marcus Anesthesiologist Anesthesia Specialists of Albuquerque Bea Martin Director of the Department of Nursing Education Integrity College of Health Steven E. Maschmeyer President Myo Pain Relief Center Gail Masters Vice President of Sales and Business Development L&T Infotech Carolyn J. Matheny Owner and Creative Writer CJsOriginals.com

Alexandre Macedo Owner and Founder Info4 Deborah Mackoy Attorney Mackoy Hernandez Qualls and Zahn

Alexandra Matusinka President Friends of Art and Design High School

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Consulting | Coaching

CWW Member Profiles Consulting | Coaching

Kimberly Pichot Founder and CEO Complete Success, Inc. SILVER SPRING, MD

imberly Pichot is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Coaching as a result of her role as Founder and CEO of Complete Success, Inc.

Specializing in executive and business consulting, Kimberly is the owner and operator of Complete Success, Inc. With her proven success rate in growth and productivity coaching, Kimberly brings her expertise and knowledge to small and medium-sized business owners and executives throughout the nation. With over two decades of professional experience, Kimberly’s areas of concentration include coaching/consulting, mid-sized business growth, leadership development, organizational development and management, strategic planning, team building, group training and more.

A member of the Association of Female Professionals, the International Coaching Federation, the Association of Talent Development the National Association of Professional Women, Kimberly supports charitable organizations such as ENACTUS and enjoys quality family time, reading and writing outside of work. Beginning her educational career with a Bachelor of Business Administration degree from Pacific Union College, Kimberly went on to complete her Master of Business Administration degree from the Monterey Institute of International Studies. She recently earned her Doctorate of Organizational Development degree through Colorado Technical University. Looking into the future, Kimberly would like to engage in public speaking opportunities on a global level.

Consulting | Coaching

Linda Kay Kaplan, AMI, MC Owner Kaplan Enterprises ANAHEIM, CA

inda Kay Kaplan, AMI, MC, is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Consulting. She is the Owner of Kaplan Enterprises.

In business for over 30 years, Kaplan Enterprises works with individuals on how to solve issues and excel with everyday life problems within the home, business, school or even with friends. A member of the Society of Emotional Intelligence and the National Association of Professional Women (NAPW), Linda is a revered consultant, coach, instructor and public speaker. Her expertise has led her to speaking to groups throughout various schools, universities, organizations and businesses across the nation.

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Recognized by NAPW as a VIP Woman of The Year, Linda is in the process of writing two books and is launching a webinar in the upcoming month. Outside of work, she gives back to organizations and charities including the Boy Scouts, the Alzheimer’s Association, Byron Scott Challenge for Children as well as local youth sports organizations. Throughout the course of her educational career, Linda attained her Master of Arts degree in Education through AMI. (The Association Montessori Internationale) To learn more, please visit www.lindakaykaplan.com.

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Stephanie Barnes Taylor CEO

The Fruition Group, LLC. MADISON, AL

tephanie Barnes Taylor is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Coaching. Stephanie is the CEO of The Fruition Group, LLC. Founded in 2010 by Stephanie, The Fruition Group is a professional and personal leadership development company. With a focus on performance management and organizational skills, Stephanie takes the challenge head on by coaching individuals and providing expert training to businesses. A Certified Professional Coach through the Coach Training Alliance, Stephanie possesses over sixteen years of experience in corporate and professional industries. Establishing The Fruition Group six years ago, Stephanie now devotes her career to lifestyle and career coaching for individuals on an executive level.

Specializing in critical thinking, coaching, leadership, strategic planning, team building and more, Stephanie enjoys facilitating seminars and workshops when she is not on a one-on-one basis. A published author, she enjoys reading, arts and culture in her free time. Throughout the course of her education and training, Stephanie earned her Juris Doctor from the prestigious Harvard Law School following her undergraduate degree in English from Tougaloo College. She is currently a Doctoral Candidate in Organizational Leadership at The Chicago School of Professional Psychology. To learn more, please visit www.stephaniebarnestaylor.com.

Consulting | Coaching

Susan Conway Implementation Consultant Healthcare Industry WEST UNION, SC

usan Conway is recognized by Continental Who’s Who as a 2016 Prominent Professional in the Healthcare industry. Susan Conway is an Implementation Consultant working with clients in the areas of customer and internal application training, creates and maintains training material, assists R&D with auditing upgrades. With over twenty five years of industry experience, Susan supports a vast amount of clinical applications including orders, clinical documentation, charging, electronic medication administration, radiology/ PACS management, and Computerized Physician Order Entry. Susan also has varied experience with implementing software from a vendor and customer perspective.

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Attributing her success to her integrity and ethics following customer first principles, Susan continues to build her career with continued education as a Certified Respiratory Therapist and attaining certification as a clinical domain expert. Additionally, she is also working on her Six Sigma and Project Management certifications. Prior to this position, Susan spent more than twenty years in the healthcare field with Oconee Memorial Hospital, and at Cannon Memorial Hospital as a respiratory therapist and staff educator. She has taught Basic Life Support, Advanced Cardiac Life Support, including Advanced Cardiac Life Support for the Experienced Provider, and Pediatric Life Support.

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Consulting | Coaching

CWW Member Profiles Consulting | Coaching

Teri Reitan Senior Strategy Consultant PCG ST. LOUIS PARK, MN

eri Reitan is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Consulting. She is a Senior Strategy Consultant with PCG. In business since 1998, PCG is a leading management consulting firm. Headquartered in Minneapolis, PCG hosts clientele throughout the country as well as possessing a strong global presence. A Certified Creatrix™ Consultant amassing 15 years of industry experience, Teri is a seasoned strategist specializing in the following: business process management, product development and implementation, regulatory compliance, marketing strategy, strategic planning and vendor relations.

Priding her success on keeping current with industry changes, Teri maintains an affiliation with the National Association of Professional Women, which recognized her as a VIP Woman of The Year. Outside of work, she enjoys visiting her cabin, weight lifting and exercising. Throughout the course of her education and training, Teri graduated from State University of New York - Empire State College, the State University of New York with her Bachelor’s degree in Marketing. For more information, please visit www.pcg-usa.com.

Who’s New at CWW (cont’d) Connie M. McCarter Inside Sales Trainer MSC Industrial Supply

Wendy McQueen Owner and President Integrated Solutions Inc.

Emily McCoy Board Member, Co-Chair of Interpretation and Design Committee Turning Point Suffragist Memorial Association

Neena Mehta Chief Nursing Officer St. Luke’s Behavioral Health Hospital

Sindy Monasmith Customer Care Manager Street Volkswagen

Ruth Mendoza Sales Associate-Realtor Keller Williams Moorestown

Heather Montgomery COO Northern Airframes LLC

Danielle Patrick Milam Development and Planning Director Las Vegas Clark County Library District

Linda Moore President and Administrator Hands That Touch Home Health Services

David B. Mueller Partner Cassidy & Mueller, P.C.

Molly Gray Moores Owner Midwest Creative Staging LLC

Lisa Mulcrone Sr. Vice President/Client Advocate Willis Towers Watson

Delia Morales Owner and Dentist Galway Family Dentistry PLLC

Margaret Murphey Clinical Director Angel-Rose Counseling Center

Ileana Morales Senior Clinical Counselor and Health Coordinator Reality House, Inc.

Joanne L. Murphy Realtor Coldwell Banker Residential Real Estate

Mary Virginia McDowney President and Independent Consultant Ambit Energy Colleen McDuff Director of Legal Education and Appeals Manitoba Prosecution Service Jacquie McGilvray Realtor Dallas Local Realty Group, Keller Williams Janice A. McIntosh Legal Nurse Consultant McIntosh & Associates Legal Nurse Consultants LLC

Ronald H. Miller President Ronald H. Miller, Ph.D. Adelines Miller-Lopez Practice Manager Sinai Hospital RADM Riley D. Mixson President and Owner RDM Associates

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Jessica Molnar Business Analytics and Technology Manager Victaulic

Dorothy Ellen Moran Retired Elementary Teacher Pueblo City Schools James F. (Jim) Morgan Managing Partner Morgan, Herring, Morgan, Green & Rosenblutt LLP Christine Morley Project/Subcontractor Administrator WG Yates and Sons Construction

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Andrea Perfetto Lanahan Director of Admissions Duke University School of Medicine MORRISVILLE, NC

ndrea Perfetto Lanahan is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Education. She serves as the Director of Admissions at Duke University School of Medicine.

In the educational industry for twenty years, Andrea has been in this position for a year. She works in the areas of education administration, organizational management, program management, student affairs, mentoring and networking.

Founded in 1930, the Duke University School of Medicine is home to approximately 2,000 faculty physicians and researchers. Together with the Duke University School of Nursing and Duke University Health System, the three branches form the institution of Duke Health. Priding itself on top tier research opportunities, teaching and outreach, the Duke University School of Medicine is ranked eighth among its peer institutions.

As a result of her outstanding efforts and work ethic, Andrea was recognized as a VIP Woman of The Year by the National Association of Professional Women. When not working, she volunteers time to the Duke Cancer Center and her local church. A graduate of Washington University in St. Louis, Andrea holds a Bachelor’s degree in Industrial and Organizational Psychology. For more information, please visit www.duke.edu.

Joanne Muskus Account Director Thomson Reuters

Melanie J. Neumann CEO Neumann Risk Services

Sara E. Myers Program Manager Ion Three

Fatou Niang Luxury Real Estate Advisor William Pitt Sotheby’s International Realty

Denise Ouellette Owner Motel Tracy

Rev. David C. Nichols President and CEO Hand Up Ministries, Inc.

Maria C. Pandolfi Co-Founder Pandolfi Counseling Associates

Casey Dills O’Donnell COO and President Mile High Conspire

Kathleen Panning Founder Aflame Ministry Consulting

Rajpatie Naraine Vice President Phototech Chrysler Camera Repairs

Teresa Patience Ojeda CEO O. Technical Solutions

Marina-Elvira Papangelou Speech Pathologist and Founder TIRR Memorial Hermann Hospital/Therapy Aces

Thelma Nathanson Owner Rumple Buddies

Kelly L. ONeal-Young Project Manager Holder Construction Company

Lisa Nelson Former Practice Administrator Dermatology and Oculoplastic Consultants

Kathleen (Kathy) Oshiro Owner Kat’s Consulting

Mary Nader Director IS Spectrum Health Sujata R. Nadiminti IT Project Manager Sparrow Health System

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Elona U. Osmanlliu Program Director EDMC; Education Management Corp.

Ann Mason Parker Attorney at Law The Law Office of Ann Mason Parker

Constance Y. Parker Administrator, Maryland Re-Entry Initiative Maryland Department of Labor Licensing Maureen Pastine Writer/Fundraiser Maureen D. Pastine Jill Patrick Producer, Poet, Playwright, Managing Artistic Director Jill Patrick Roanna Payne Clinical Education Specialist for Critical Care Trident Health System Marielle L. Penney Quality ISO Manager Hewlett-Packard Andrea Perfetto Lanahan Director of Admissions Duke University School of Medicine

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Education

CWW Member Profiles Education

Bobbi S. Low, PhD Professor University of Michigan School of Natural Resources and Environmental Sciences ANN ARBOR, MI

obbi S. Low, Ph.D., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Higher Education. Dr. Low is a Professor in the Department of Natural Resources and Environment at the University of Michigan School of Natural Resources and Environmental Sciences.

When she is not teaching, Dr. Low can be found partaking in research on behavioral ecology and life history theory including how these were shaped by evolution, and how, in turn, they constrain optimal management. Dr. Low then analyzes and collects data surrounding agent-based modeling, dynamic modeling, game theory and optimization.

In 1950, the University of Michigan created the School of Natural Resources, one of the first schools of its kind. With a focus on the conservation and sustainability of the Earth’s resources, the School of Natural Resources prides itself on top tier research opportunities, teaching and outreach.

Dr. Low graduated from the University of Texas with both her Ph.D., and Master of Arts in Evolutionary Zoology. She earned her undergraduate degree in Biology from the University of Louisville. For more information, please visit www.snre.umich.edu.

Possessing over 40 years of experience, Dr. Low is an integral asset to the faculty of the School of Natural Resources. Her areas of expertise include ecology and environmental sciences, human behavior, higher education instruction, mentoring and research.

Education

Carl Rod, MS, RRT, RCP Respiratory Therapist, Teacher and Program Director Platt College OKLAHOMA CITY, OK

arl Rod, M.S., RRT, RCP, is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Higher Education. His professional title is Respiratory Therapist, Teacher and Program Director at Platt College.

Attributing success to his “continuing curiosity,” Carl is board certified by the National Board for Respiratory Care. In addition to his teaching role, he works as a ham radio operator and an active blogger.

Since its inception in 1979, Platt College has served thousands of Oklahoma natives with the tools, education and training for lifetimes of success within their chosen areas of concentration.

A member of AARC, Carl attained his Master’s degree in Human Service Administration from Southern New Hampshire University following receipt of his Bachelor’s degree in Behavioral Science from Polytechnic University.

Specializing in departmental management, instruction and respiratory therapy, Carl has been in the industry for over forty years. He went into the field of respiratory therapy because he has been asthmatic his entire life and wanted to help others like himself. Throughout the course of his career, Carl states he has “seen vast improvement in the field such as ventilators.”

For more information, please visit www.plattcolleges.edu.

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David M. Koskelowski Pupil Transportation Wyoming Department of Education CHEYENNE, WY

avid M. Koskelowski is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Education. His professional title is Pupil Transportation for the Wyoming Department of Education.

The Wyoming Department of Education serves students of all ages throughout the State of Wyoming. Comprised of a rich education program to prepare students for a bright future, the Wyoming Department of Education teaches children early on how to be curious, enthusiastic and selfmotivated learners as a foundation for both future academic and prosperous lives. The mission and vision of the Department is to significantly increase the percentage of Wyoming Students that are college, career and military ready by 2020. David has worked in this capacity for seven years. Prior to obtaining this position, he served in the U.S. Air Force for 21 years in security forces and as a First Sergeant. Throughout the course of his military career, he was stationed in England, Korea, Panama and Wyoming before his retirement.

With his expertise in all facets of pupil transportation, yellow school bus reimbursements, bids, guidance and operations oversight, David now devotes his career to providing first-class transportation services for the state. David is the subject-matter expert for all thing yellow school bus in the State of Wyoming. To keep up with the latest in the industry, David remains an active member of the National Association of State Directors of Pupil Transportation Service, the National Congress on School Transportation, the National Association of Pupil Transportation, the Wyoming Pupil Transportation Association and the Wyoming Transportation Safety Coalition. He is a Life Member of the Air Force Sergeants Association and maintains an affiliation with Safe Kids Wyoming. A graduate of the Community College of the Air Force, David holds two Associate’s degrees in Security Administration and Human Resource Management. For more information, please visit www.edu.wyoming.gov.

Education

Irene H. Carson Retired Teacher Beaver Area School District BEAVER FALLS, PA

rene H. Carson is recognized by Continental Who’s Who among Pinnacle Professional in the field of Education. She is a Retired Teacher with the Beaver Area School District. A dynamic school district held together by academic excellence and student welfare, the Beaver Area School District focuses on the children and preparing them for futures of prosperity and academic success.

Now retired, Irene served a teacher for 28 years. She specialized in elementary education and also taught fifth and sixth grade social studies. She is a member of Rotary International and the National Association of Professional Women, which inducted her into the VIP Woman of The Year Circle for her reputation for excellence. Irene graduated from Westminster College with her Master of Arts degree in Education. For more information, please visit www.basd.k12.pa.us.

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Education

CWW Member Profiles Education

Dr. Rita Richardson, PhD Associate Professor University of Houston-Victoria PEARLAND, TX

r. Rita Richardson is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Higher Education. Her professional title is Associate Professor at the University of Houston-Victoria.

With locations in Victoria, Katy and Sugar Land, Texas, the University of Houston-Victoria offers an array of online, undergraduate, graduate, transfer and international students across several disciplines. The author of Discipline Options and the Connecting with Others: Lessons for Teaching Social and Emotional Competence series, Dr. Richardson has been in the education field for over 30 years. At the University of Houston-Victoria since 2012, she utilizes her incomparable knowledge in curriculum development, education administration and management, public speaking and program management on a daily basis. With expertise in both educational leadership and special education, Dr. Richardson has taught at several universities

over the course of her career. Recognized as a 2015 Top Female Professional by Worldwide Branding, she was inducted into the Elite American Educators circle in 2011. A testament to her success, Dr. Richardson created the “Richardson Inventory of Personality Types” which has been likened to the famous Myers Briggs Type Indicator. To keep abreast of the latest in the industry, Dr. Richardson maintains affiliations with the Association for Supervision and Curriculum Development, Council for Exceptional Children, Kappa Delta Pi and Phi Delta Kappa International. Dr. Richardson earned her Ph.D. in Education Administration from the University of New Orleans following receipt of her Master’s degree in Special Education from the University of Houston. In looking to the future, Dr. Richardson would like to continue teaching at the university and to write a book on personality types in education. For more information, please visit www.uhv.edu

Education

Dorothy Ellen Moran Retired Teacher Pueblo City Schools PUEBLO, CO

orothy Ellen Moran is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Education. She is a Retired Teacher with Pueblo City Schools.

Pueblo City Schools works to establish policies, standards, goals and initiatives to ensure accountability and provide a high quality, world-class education for the 21st century that prepares their students for success in future academics, work and life. Prior to retirement, Dorothy was an elementary school teacher for 21 years. She is member of NEA, CEA, PEA and

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the National Association of Professional Women, which recognized her as a VIP Woman of The Year for her success and reputation of excellence. In her free time, Dorothy enjoys cooking, reading, travel and genealogy. Additionally, she maintains affiliations with PEO and The Irish Club. She also volunteers at the Pueblo Heritage Museum. A graduate of the Colorado State University-Pueblo, Dorothy received her Bachelor of Arts in Education. To learn more, please visit www.pueblocityschools.us.

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Jillian M. Warner Adjunct Faculty at Canisius College Doctoral Student at the University of Buffalo GRAND ISLAND, NY

illian M. Warner is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Higher Education. Her current professional title is Adjunct Faculty at Canisius College and Doctoral Student at the University of Buffalo.

American Counseling Association, the National Association for Drug and Alcohol Abuse Counselors, the Dialectal Behavior Therapy Association, Alpha Phi Sigma National Criminal Justice Honor Society and Psi Chi National Honor Society.

Founded in 1870 by German Jesuits, Canisius College is a private university in Western New York. As one of 28 Jesuit, Catholic colleges in the nation, the college offers a diverse selection of undergraduate, graduate and professional programs for students from across the world.

Jillian is also involved with several foundations and organizations. She supports the Stand Up to Cancer Foundation, Adopt a US Soldier, the Wounded Warrior Project, the Alzheimer’s Association, the American Cancer Society, the American Diabetes Association and the Michael J. Fox Foundation. Outside of work, she enjoys art, reading and travel.

In the field for ten years, Jillian has been in this position for the past year. She is responsible for providing alcohol and substance abuse counseling as well as training and teaching new counselors. To keep up with the latest in the industry, Jillian remains a member of the American Psychological Association, the

A graduate of Buffalo State College, Jillian received her Master’s degree in Criminal Justice following her Bachelor’s degree in Psychology and Criminal Justice with a Forensic Psychology minor from Canisius College. For more information, please visit www.canisius.edu.

Education

Lillian Orlich Counselor Osbourn Park High School MANASSAS, VA

illian Orlich is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Education as a result of her role as Counselor at Osbourn Park High School.

With a staff comprised of qualified, knowledgeable and passionate teachers, the staff at Osbourn Park High School works with students to associate learning with positivity, while providing them with the proper, necessary tools and guidance for a lifetime of success. A seasoned instructor for over 60 years, Lillian has worked in the district for decades and transitioned from teaching English, History and European History to student counseling.

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She is an integral asset to the school and holds a true passion for watching her students learn and grow. Throughout the years, Lillian has formed relationships with countless students and even uses former students as her doctor and lawyer as well as for contracting and home improvement needs. Outside of work, Lillian enjoys cooking, theater, music and reading. A popular local resident, Lillian was presented with the Woman of The Year honor at the Manassas Christmas Parade. Lillian graduated from New York University with her Master’s degree in History and English following her undergraduate degree from Hunter College.

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Education

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CWW Member Profiles

Mary Ellen Ledbetter National Speaker and Author MEL’s Pen, LLC BEACH CITY, TX

ary Ellen Ledbetter is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Education. Mary is a National Speaker and Author with MEL’s Pen, LLC.

Outstanding Teaching as well as the Bellevue, Washington Bureau of Education and Research’s Distinguished Teaching and Outstanding Contributions to the Education Profession award. Mary is also a three-time Bell Award recipient.

A published author and instructor, Mary has been in the education industry for over 40 years. She is an esteemed English and Language Arts expert and devotes her career to helping children across the world become better readers and writers.

In addition to working with children, Mary has reached over 175,000 teachers in regards to improvement methods of English and Language Arts. Well known for her fast-paced and strategy-packed seminars, Mary is extremely passionate about the concerns of teachers, curriculum directors, and administrators.

Specializing in educational consulting, curriculum development and design, program development and training as well as writing and editing, Mary’s incomparable knowledge is frequently sought by schools and administrations across the nation. To help students’ writing come to life, Mary created an amazing technique that she calls Smiley-Face Tricks. With over six methods to be used, each one is a fun and easy way to get students to think and write more creatively. Mary also has YouTube videos that children can use in preparation for quizzes and assignments for enrichment purposes. The author of over 20 books, Mary has been presented with countless industry related honors and awards. She received the Goose Creek CISD Board of Education’s award for

Throughout the course of her education and training, Mary earned her Master’s degree in English from Michigan State University. She initially began her educational career with a Bachelor’s degree in English and Speech from Western Michigan University. In the years to come, Mary would like to continue helping students and administrators across the globe through various programs, seminars and workshops. She recently completed two novels and plans on sending them to multiple publishers in the near future. For more information, please visit www.maryledbetter.com.

Who’s New at CWW (cont’d) Anna Perry Attorney Westside Family Law

Danielle S. Pilkin Owner Danielle Pilkin Promotions, LLC

Hulya S. Poyrazoglu Formulation Scientist Natural Alternatives International

Amanda L. Raindl Evans Account Manager WadeCo Specialties

Jonathan C. Pfeifer Psychiatrist Dothan Behavioral Medicine Clinic

Thomas Pitoscia Physician Associates in Primary Care

Phyllis S. Quinlan President and CEO MFW Consultants To Professionals

Dawn M. Ranieri President TNT Removal & Disposal, LLC

Donna L. Phillips Instructor Retirement Training and Coaching Services, Inc.

Julie Pitt Access and Identity Management DaVita Kidney Care

Tara D. Phoenix Director of Continuing Legal Education Philadelphia Bar Association Kimberly Pichot Founder and CEO Complete Success, Inc.

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Jessica Poe Tran Executive Director of Marketing Gentle Creek Country Club Jerry Potucek President Premise Connect Inc.

Theresa Quinn Cash Manager Certified Treasory Professional Previous, Kate Spade & Co. Lesa Radloff Sr. HR Business Partner Fort Healthcare Dr. Manjula Raguthu Physician Medwin Family Medicine & Rehabilitation

Paula V. Raphael Owner Splash Fit LLC Eileen Ravert RN, MSN/ Clinical Practice Manager Reading Health System Claudia A. Rayome RN Outpatient Surgery St. Joseph’s Hospital Health Center

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Education

CWW Member Profiles Education

Maureen D. Pastine Independent Writer and Fundraiser PLAINVILLE, KS

aureen D. Pastine is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Education. She is an Independent Writer and Fundraiser.

An accomplished fundraiser, Maureen is a true renaissance woman. She is a writer, library administrator, information technologist and educator with over 40 years of experience. Maureen began having an interest in library science working as a student assistant in the library at Fort Hays State University in 1962. To date, she has worked across the nation at prestigious institutions such as: Southern Methodist University, University of Nebraska at Omaha, San Jose State University, University of Illinois at Urbana-Champaign, Washington State University and Temple University. In addition, she taught graduate library school courses in ten states and led educational exchanges in several foreign countries. With her expertise in academic libraries, fundraising, library

science, technology integration, management and teaching, Maureen has touched the hearts of countless children across the globe. A testament to her success, she has raised over $80 million dollars throughout the course of her career. Furthermore, Maureen was one of only three Americans from large research universities selected to present papers at forums in honor of Nobel Prize winners in the sciences from the 1980s to the 2000s. A member of the American Library Association and the National Association of Professional Women, Maureen earned her Master’s degree in Library and Information Science from Emporia State University. She initially began her collegiate career with a Bachelor of Arts degree in English at Fort Haus State University, where she was honored with the Distinguished Alumni Award. To learn more, please visit www.pastimewithpastine.com

Education

Lori J. Grant Administrator East Ramapo CSD SUFFERN, NY

ori J. Grant is recognized by Continental Who’s Who field of Education. Her professional title is Administrator at East Ramapo CSD.

Providing educational excellence to students in the towns of Ramapo, Clarkstown and Haverstraw, East Ramapo Central School District has over 8,900 public school students throughout 14 schools.

for the present and future. She currently serves as the Co-Vice President of the Building Academy Foundation and maintains affiliations with the Building Administrators Union, the Spring Valley NAACP, ASCD, is an Advisory Member of the Eagle Academy Foundation and the St. Thomas Aquinas Advisory Board as well as Allen’s Women’s Shelter and Urban Global Alliance. In her free time, she enjoys quality family time and traveling.

A seasoned educator, Lori has been in education for over 30 years. As an Administrator, her areas of concentration include curriculum design and development, educational leadership, organizational theory, synthesizing information, staff development and teacher training.

A graduate of the City University of New York’s CUNY Hunter College, Lori earned both her Bachelor of Arts degree and Master’s degree in Education from the university. She holds an additional certificate of Advanced Study/Administrative License from the State University of New York at New Paltz.

Lori has developed a true and sincere passion for each student and ensures their well-being and academic success

For more information, please visit www.ercsd.org.

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Jill K. Koch On-Site Owner The Goddard School-Macungie BREINIGSVILLE, PA

ill K. Koch is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Education. Her professional title is On-Site Owner of The Goddard School-Macungie. Made up of student-centered programs to prepare students for a bright future, The Goddard School teaches children early on how to be curious, enthusiastic and self-motivated learners as a foundation for both academic and social success. A seasoned educator with over 20 years of experience, Jill’s areas of concentration include business development, coaching and counseling teachers, curriculum development, educational leadership and technology, as well as employee retention, literacy and student welfare.

Jill is also a member of the Lehigh and North Hampton County Chapters of NAEYC and the National Association of Professional Women. She supports charitable organizations such as the March of Dimes, Dream Come True, the Upper Macungie Park Organization, Alex’s Lemonade Stand and Quakertown Alive. Heavily knowledgeable in the education field, Jill earned her Master of Arts degree in Elementary Education from Grand Canyon University, as well as a second Master of Science degree in School Counseling from Millersville University of Pennsylvania. Prior to earning her graduate degrees, Jill graduated from Regis College with her Bachelor of Arts in Psychology. To learn more, please visit www.goddardschool.com.

Who’s New at CWW (cont’d) Elizabeth Reed Director of HR Vertex Business Services

Marti T. Rodamaker Chairman and CEO First Citizens Bank

Mark John Sanchez Attorney at Law Davis & Sanchez, PLLC

Rodney W. Schlauger Partner Bangs McCullen Law Firm

Teri Reitan Senior Strategy Consultant PCG

James J. Rodriguez Attorney Valley Law Center, Inc.

Virginia Sanchez Director IT-PMO Behr Process Corp

Carole A. Schneider RN and Case Manager Good Samaritan Hospital Medical Center

Nicholas G. Rendon Owner and Dentist Nicholas G. Rendon, D.D.S.

Judith Rogala CEO The Catapult Factor

Eunice C. Santiago RN/Director of Nursing New Jersey Veterans Memorial Home

Jessica B. Schwec Ideal Services Supervisor Omni Hotels and Resorts

Barbara P. Richard Administrator Porter Academy

Sarah H. Rogers Creative Director TPN

Silvana Santos Property Manager H.S.C. Management Group

Portia A. Scott President The Scott Lee Foundation

Cephus Richard Northwest Arkansas Partner Johnson Vorhees & Martucci

Timothy D. Ronan Founding Partner Ronan & Tagart, PLC

Rita Richardson Professor University of Houston-Victoria

Cheryl M. Rouland Documentation Specialist Engility Corporation

Apostle Lorna Scheuer Founder and President In Christ’s Mission International, Inc.

Sumin B. Shah Family Physician Amita Health (formerly Naperville Family Medicine)

Laura L. Rivera CEO and Co-Founder Luminaria LLC

Yasmine Saad Clinical Psychologist Madison Park Psychological Services

Michele Schick-Schatzle President Platinum Solutions, Inc.

Kristin Shaneyfelt OB/GYN & Clinical Professor Starling Physicians/UConn

Janet Wallace Schiel Owner and Founder Guiding Hand Senior Resources

John Sharp Founding Partner Strobl & Sharp, P.C.

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Education

CWW Member Profiles Education

N’Dri Assie-Lumumba, PhD Professor Cornell University ITHACA, NY

’Dri Assie-Lumumba, Ph.D., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Higher Education. She currently serves as a Professor at Cornell University. Founded in 1865, Cornell University is a private, Ivy League university with a strong focus on excellence, diversity and inclusion, openness and collaboration. Home to various undergraduate, graduate and continuing education programs within a variety of interests, Cornell University aims to be a globally recognized top-ten research institution. Possessing over 25 years of knowledge and experience, Dr. Lumumba’s areas of expertise lie within Africana studies, social and family institutions/structures, higher education instruction, public speaking, mentoring and research opportunities. Throughout the course of her illustrious career, Dr. Lumumba has worked in and traveled to countless countries across Asia, North and South America, the Caribbean, Africa and Europe to further advance her knowledge. In these countries,

Dr. Lumumba has been involved with institution building and human resource development, and has even served as a senior advisor for national and international development agencies and organizations- such as various units of the United Nations system, foundations and youth organizations. An expert in her field, Dr. Lumumba has been employed by several universities and institutions for both research and teaching positions. As a testament to her success, Dr. Lumumba’s article titled “Educational and Economic Reforms Gender Equity and Access to Schooling in Africa” was published in the International Journal of Comparative Sociology in 2001. She is also the recipient of the International Women of The Year award from the International Biographical Centre, and the 2001 honoree of the Joyce Cain Award for Distinguished Research on African Descendants. Following receipt of two Bachelor’s and two Master’s degrees, Dr. Lumumba went on to attain her Ph.D. in Comparative Education at the University of Chicago. For more information, please visit www.cornell.edu.

Education

Loretta T. Dorn, PhD Chair and Associate Professor of Chemistry Fort Hays State University HAYS, KS

oretta T. Dorn, Ph.D., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Higher Education. Dr. Dorn is the Chair and Associate Professor of Chemistry at Fort Hays State University.

chemistry, glass blowing, forensic science and student affairs. Priding her success on her passion and love of teaching, Dr. Dorn amasses over 30 years of hands on experience.

Located halfway between Denver and Kansas City, FHSU is home to over 13,000 students and offers countless certificate and degree programs at the Associate’s, Bachelor’s and Master’s levels within 28 academic departments.

Recognized by the National Association of Professional Women, Dr. Dorn earned her Ph.D., from Brandeis University following her undergraduate degree in Chemistry with concentration in Biochemistry from Carnegie Mellon University.

An esteemed member of the American Chemical Society and the American Institute of Chemists, Dr. Dorn is a seasoned educator specializing in departmental management, organic

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For more information, please visit www.fhsu.edu.

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Sarah Tar Owner and Professional Ice Skating Instructor South Florida Ice Skating Star, LLC MIRAMAR, FL

arah Tar is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Professional Instruction in ice skating. She is the Owner and Professional Ice Skating Instructor of South Florida Ice Skating Star, LLC. Providing skating lessons for local toddlers, children and adults at Pines Ice Arena in Pembroke Pines, Florida, Sarah is a USFSA Gold Medalist in Moves in the Field and Freestyle, and CER trained with the Professional Skating Association, with over 15 years of experience. By training her students for test sessions, shows and competitions, Sarah utilizes her expertise in basic skills, freestyle, choreography and off-ice training on a daily basis. Priding her success on her passion for teaching, Sarah’s advice to those entering the industry is to “put your mind to it.” Her goal is to develop skaters of all ages and to assist them in achieving their ice skating dreams.

In addition to owning her business and instructing, Sarah is an attorney working for the Miami-Dade State Attorney’s Office Child Support Program. Moreover, Sarah maintains affiliations with the United States Figure Skating Association (USFSA), the National Association of Professional Women (NAPW), the Professional Skating Association (PSA) and the Pines Figure Skating Club; as well as the Florida and D.C. Bar Associations. A graduate of Duquesne University, Sarah earned her Bachelor’s degree in Political Science and Sociology. She then went on to complete her Juris Doctor at Nova Southeastern University. For more information, please visit www.southfloridaiceskatingstar.com.

Energy & Utilities

Amanda L. Raindl Evans Account Manager WadeCo Specialties, Inc. IRAAN, TX

manda L. Raindl Evans is recognized by Continental Who’s Who as a Pinnacle Professional in the Oil industry. She serves as Account Manager for WadeCo Specialties, Inc. Founded in 2005 by Wade Havens, CEO and located in Midland, Texas, WadeCo Specialties, Inc., is a booming oil and energy business offering production chemicals and services in the following areas: saltwater disposal, drilling, completion, production and pipeline work. In this role, Amanda works in the areas of customer service, oil sales, preventive maintenance, well treating and more. In her male-dominated department at WadeCo, Amanda is the first and only female account manager to date.

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Recognized as a VIP Woman of The Year by the National Association of Professional Women, Amanda maintains an affiliation with the National Center for Domestic and Sexual Violence after serving as an advocate for Safe Place. To further set a trend for women across the nation, Amanda is running for Pecos County Constable Precinct #3 in her town, Iraan, Texas, where she hopes to help young women and serve as a role model. While keeping up with her already busy schedule, Amanda will return to pursuing her Bachelor’s degree at Midland College in the fall. To learn more, please visit www.wadecospecialties.com

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Education

f you are on the verge of graduating with a Bachelor’s degree in English, it is possible you are unsure of a) how to look for a job, and b) what types of jobs to look for. You know and understand that you have specified abilities. Perhaps you are a gifted writer and your forte lies in journalism — or you are a different sort of writer and prefer to write essays, in which greater self-expression is celebrated. Or maybe you prefer critical reading, or video editing, or a number of talents and skills under the umbrella of “English major.” Regardless of your preferred niche and major (as this advice applies to any industry), there is a job for you. It is helpful to search job listing websites including Indeed and Monster, and to ramp up your LinkedIn profile to best showcase your skills and experience. In addition, new grads, take note: graduation does not automatically signal the end of your relationship with your college or university. Most on-campus career centers are required to extend their services to alumni. Your college or university community — not limited to the career center, but also including your former professors—is an excellent forum to begin your networking quest. Faculty members — in this case, in the English or Communications department—are often willing to share their experiences with you, and ‘show you the ropes.’ With that starting point, what types are jobs are available to you with a Bachelor of Arts degree in English?

Copywriter It is a semi-obvious choice considering the medium currently being utilized—but a solid choice, regardless. Copywriting is great for the aforementioned essay-writing types, and provides opportunities to write articles like this one. In addition, you can try your skills at writing email subject lines as well as copy for advertisements, websites and blogs. You could also have the chance to ghostwrite, which allows for the use of someone else’s voice. Median salary according to Glassdoor.com: $55,000

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Public Relations Writer If you took a journalism course of any kind as part of your English major — even without intent to become a journalist, chances are you have written a press release. But there is more to public relations writing than just press releases. Think of any company-wide or political scandal that has made the news. Multiple speeches are always made by either company or campaign officials, respectively. A public relations writer will formulate such speeches so that the company or politician is portrayed in the most forgiving light possible. Other damage control related jobs that appear on the desk of a public relations writer include possible public announcements apologizing for any type of scandal, mishandling or even malpractice. Median salary according to Indeed.com: $48,000

Reporter/Journalist Another obvious choice, albeit a very important one. Every small town needs a good small town news reporter. While print news may be passé with the growing popularity of online alternatives — including Twitter — there is still a call for decent, solid journalists. Depending on your skill set, you do not have to be limited to ‘small town’ stories and news — if you have extensive political background, do not be afraid to use it, but remain neutral in your reporting. You could also prefer broadcast journalism and want to appear on television as an »on-scene reporter. Median salary (Journalist, generalized) according to Payscale.com: $38,095 Median salary (Political journalist located in Washington, D.C.) according to Indeed.com: $64,000 Median salary (Broadcast journalist) according to New York Film Academy’s website, 2014: $40,000

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Managing Editor

Twitter is reaching a large number of followers and Instagram showcases Ideal for English majors — and a the life of the company in pictures. great goal for those just starting out However, there is more to social in the field, managing editors review every aspect of a publication. The job media than just advertising. Selecting relevant, varying content across duties, however, are not limited to platforms is equally as important »editing as the title would suggest. and will help to drive traffic and, as According to thenest.com, managing a result, increase your number of editors “help determine content for followers. Writing for social media each edition of a publication, lead is a different type of writing than article idea generation meetings and copywriting, journalism writing or determine which articles will go in technical writing. With social media, each edition.” The managing editor also coordinates with copywriters and think of your own, most likely short junior editors when reviewing content. attention span — and imagine how much time you take when reading a Median salary according to post before deciding to move on. Glassdoor.com: $63,544 Median salary according to Technical Writer SproutSocial.com (2014): $45,260 Based on the job description listed Professor on the Bureau of Labor Statistics’ Of course, those touting an English website, technical writers “prepare »instruction manuals, how-to guides, degree can always help the next generation — as well as stay in the journal articles and other supporting so-called safe haven of academia. documents to communicate complex Most full-time college or university and technical information easily.” professors do not get the credit they They also “develop, gather and deserve, as their job descriptions disseminate technical information include more than just teaching and through an organization’s communigrading papers. They also have cations channels.” While working opportunities to write papers for knowledge of technically-related publication and share said papers at subjects, including computer science conferences — as well as take sabbatand engineering is important, the expression ‘fake it until you make it’ icals to work on their own projects. also comes into play here for those Median salary according to The who are less scientifically inclined. Houston Chronicle (2011): $68,760 Median salary according to the There are numerous jobs which you Bureau of Labor Statistics (2015): can acquire with a Bachelor of Arts $70,240 in English that are not listed here. For additional information, check out the Social Media Manager following articles: Ah, social media. Who could forget • InsideJobs.com – “100 Careers it — especially considering its for English Majors: They Do Exits importance in our culture and its (Really!) benefits to any business? Of course, advertising is an integral part of any • Monster.com – “Best-paying jobs corporate social media plan and for English majors” should be treated with the utmost importance — even when it has to be • OneDayJob.com – “Career Ideas for English Majors” ■ paid for. Social media managers make certain that Facebook advertising is utilized correctly,

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CWW • ICE MAGAZINE • BUSINESS REVIEW • UTILIZE YOUR ENGLISH DEGREE

B US INE S S R E V I E W

CWW Member Profiles Energy & Utilities

Jason Cole President TurnAround & Project Solutions FOX CREEK, AB, CANADA

ason Cole is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Oil and Gas. His professional title is President of TurnAround & Project Solutions. Supplying oil and gas companies with the necessary tools and expert advice for first class project solutions, TurnAround & Project Solutions offers extensive project management services for the oil and gas industry. With over 20 years of experience, Jason opened his business in January of 2015. Specializing in turnarounds and all facets of project coordination, planning, scheduling and management, Jason prides his success on his in depth knowledge of the industry. Each member of his executive staff garner over a minimum of ten years of experience.

Furthermore, he has additional expertise in budgeting, operations, maintenance, scheduling, trade group procurement and special projects. Jason maintains affiliation with the Project Management Institute and Worldwide Branding and is a Project Management Professional. In addition to college coursework, Jason completed trade certification in steam fitting, pipe fitting and gas fitting at the Northern Alberta Institute of Technology, as well as numerous course studies in Management, Planning and scheduling, various planning software, and computer maintenance management systems. For more information, please visit www.tapsinc.ca

Energy & Utilities

Brandy Rae Lee Operations Manager Peak Oilfield Services COAHOMA, TX

randy Rae Lee is recognized by Continental Who’s Who among Pinnacle Professionals in the Oil industry. Her role is Operations Manager at Peak Oilfield Services.

Brandy has excelled in operations management. She also created a Quality Control Specialist position to improve customer service and to locate deficiencies.

Peak Oilfield Services is a trusted and respected leader in the oil industry. Headquartered in Texas, Peak has multiple locations across the nation to accommodate worksites with the necessary resources to provide safe, creative, economical solutions for all needs.

To further her professional development, Brandy maintains membership to the National Association of Professional Women. When not working, she enjoys going to the beach, quality family time and exercising. She is also a certified personal trainer. Brandy gives back to organizations that support Cystic Fibrosis awareness, as well as Feed the Kids.

As Operations Manager, Brandy works in the areas of budgeting, finance, profits and loss, leadership, procurement, project planning and policy and procedure. Responsible for the oversight of operations, Brandy ensures the yard is organized properly for OSHA compliance and employee safety issues. In this position for just two years,

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Brandy earned her Master’s degree from Charleston University in addition to her Bachelor’s degree in Business and Nutrition from Texas Woman’s University. To learn more, please visit www.peakoilservices.com.

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Debra F. Jacobs Civil Engineer MOUNTAIN VIEW, CA

ebra F. Jacobs is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Engineering. Her professional title is Civil Engineer.

A seasoned engineer, Debra has worked in the industry for several years and is currently seeking work in the Twin Cities area. Specializing in civil and structural engineering as well as buildings and project management, Debra is a licensed Professional Engineer in Civil Engineering in California, Michigan and Minnesota and holds certifications as a Project Management Professional and a LEED® Accredited Professional. Debra has been involved in planning, construction and project management — serving as project manager and point person for communications between stakeholders for both new constructions and renovations of bridges, multilevel parking structures, historic buildings, improvements to libraries, community centers, fire stations, seismic bracing retrofits and post-disaster (flood and earthquake) assessment and subsequent repairs. Bringing her impressive credentials to every project, Debra has been a part of LEED projects with a clear vision of

balancing stakeholder needs, budgets, schedules and integration of sustainability into all phases of projects from concept to close out. Her experience has included extensive interaction with both public and private agencies related to capital improvement projects. She also utilizes expertise in building codes, building systems and their interoperability, structural calculations, LEED® NC v2009 documentation requirements, artist selection, historic structures and grants and report writing. In recognition of her outstanding work ethic, Debra has been named a Distinguished Leader for Region A of the Society of Women Engineers (SWE) and was also named a VIP Woman of the Year by the National Association of Professional Women. She is also affiliated with SWE, ASCE, NAPW, USGBC-MN and PMI. Debra holds a Bachelor of Science degree in Civil Engineering from Michigan Technological University and a Master of Science degree in Structural Engineering from Stanford University. She is presently looking for a new Project Management position in the Greater Minneapolis/St. Paul, Minnesota, area.

Engineering

Hillary J. Blenke Electrical Engineer WMA Consulting Engineers, Ltd. CHICAGO, IL

illary J. Blenke is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Engineering. She is an Electrical Engineer for WMA Consulting Engineers, Ltd.

accomplished electrical engineer specializing in AutoCAD, construction, emergency systems and IT project design, power and lighting design, power distribution, troubleshooting and more.

Offering electrical, mechanical, plumbing, technology design and even fire protection services for projects ranging from new construction to renovations, retrofits and studies, WMA Consulting Engineers delivers first class, efficient and cost-effective engineering consultancy services to clients throughout the nation.

In addition to her career with WMA, Hillary acts as a mentor for fellow young women working in the male-dominated engineering industry through MentorNet and enjoys volleyball, rugby, Formula One, and traveling in her free time.

With ten years of industry experience, Hillary is an

For more information, please visit www.wmace.com.

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A graduate of Lehigh University, Hillary received her Bachelor of Science degree in Electrical Engineering.

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Engineering

CWW Member Profiles Engineering

John J. Lanc, PE, LS Co-founder Lanc & Tully Engineering and Surveying, P.C. CAMPBELL HALL, NY

ohn J. Lanc, P.E., L.S. is recognized by Continental Who’s Who as a 2016 Prominent Professional in the field of Engineering and Land Surveying. John is the Co-founder of Lanc & Tully Engineering and Surveying, P.C. Now celebrating their 31 years in business, Lanc & Tully Engineering and Surveying, P.C., is a firm specializing in Civil Engineering and Surveying. Members of the firm had to work hard to provide consulting and design services for site development and land planning for private and municipal clients. The firm originated in April of 1985 and both of the founding principals have been working in the Hudson Valley area for over 46 years. In January 2004, the firm expanded from two to six principals. Lanc & Tully, P.C. currently employs approximately 35 people, including licensed Professional Engineers, Land Surveyors, a licensed Professional Planner, Staff Engineers,

Engineering and Surveying Technicians, CAD Designers, Construction Technicians and Survey Field Crews. Utilizing a unique level of experience and skills, Lanc & Tully, P.C., has played key roles in assisting people and communities to formulate a cohesive vision and making those visions a reality. At Lanc & Tully, P.C., John provides Residential and Commercial Subdivisions and Site Plans, Feasibility Studies, Technical Specifications, Consulting Engineering Services, Boundary and Topographic Surveys, as well as Construction Stake-Outs. In addition, John specializes in Civil Engineering, Municipal Engineering, and Land Surveying. John received his Master of Science in Civil Engineering from Czech Technical University and is currently a member of N.S.P.E., and A.S.C.E. For more information, please visit www.lanctully.com.

Engineering

Michelle Herbert Owner Trigon Associates, LLC. NEW ORLEANS, LA

ichelle Herbert is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Engineering. She is the Owner of Trigon Associates, LLC.

Trigon is a woman-owned small business that offers professional full-service engineering, consulting and management services to both public and private sector clients, including extensive global and local experience in utilities and public infrastructure work. The company specializes in engineering throughout all phases of a project, from inception to planning, design, procurement, construction and post-construction, with a focus on program and project management. In the industry for over 18 years, Michelle owns and operates Trigon where she is primarily responsible for

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the day-to-day management and oversight of the business operations. Her experience includes contracts administration and management, project and program management, project support and finance. Wearing several hats within the business, Michelle is a true multi-tasker, priding her success on the support and assistance of her amazing staff and business partners. Recognized as a VIP Woman of The Year by the National Association of Professional Women, Michelle is a member of the Construction Management Association of America (CMAA), Plaquemines Association of Business and Industry (PABI) and the Society of American Military Engineers (SAME). To learn more, please visit www.trigonassociates.com.

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Jill Patrick Poet, Playwright and Producer of New Plays ATLANTA, GA

become finalists for the Alliance-Kendeda Playwriting Award, and The Eugene O’Neill Award.

As Managing/Artistic Director of Working Title Playwrights (WTP) from 2006-2016, Jill took WTP from a small group of writers helping each other critique their own plays to a professional membership organization, now at the forefront of new play and playwright development in the Southeast. She assumed the mantel of Managing/Artistic Director of WTP in September 2006, aggressively growing the organization with greatly expanded member demographics in terms of age, race and sexual orientation. Significantly, WTP had a five-fold increase in African American playwrights under her management.

With ten years of experience in arts administration, Jill specializes in new play development, theatrical production and dramaturgy. Her poetry can be found in literary magazines such as Creative License, Cygnet, New Millennium Writings and Red Hills Review. She was the first-ever Moody Award recipient in 1986 for her one-act play If I Told You I Love You Would You Believe Me? In 2005, Jill received a grant from Poets & Writers, Inc., to develop her performance memoir Eating the Singletaries: Tales from a Tall Redhead, which had its debut in May that same year at Decatur, Georgia’s Seen Gallery. She recently received the 1st Place Cygnet Award for her poem Demon in a Pontiac. Jill’s latest play, The Meantime, was performed as a workshop production on May 3, 2016, at Clayton State University in Morrow, Georgia.

ill Patrick is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Entertainment. She is a Poet, Playwright and Producer of new plays.

Jill fostered ongoing, collaborative associations with professional Atlanta area theatres that have made community participation in WTP programming successful. As an added means of serving WTP member playwrights, she cultivated healthy relationships with the national playwright and actor unions, the Dramatists Guild of America and Actors’ Equity Association. Jill established a master class series, offering workshops with well-respected theater artists such as Margaret Baldwin, Susan Booth, Pearl Cleage, Erik Ehn, Lauren Gunderson, Celise Kalke, Carlos Murillo and Pamela Turner.

To keep abreast of the latest in the industry, Jill remains an active member of the Dramatists Guild of America, the Literary Managers and Dramaturgs of the Americas, and the Association of Writers and Writing Programs. She serves on the Advisory Board for Atlanta’s Essential Theatre, on the Board of Directors of Working Title Playwrights and is a Founding Board Member of the Jo Howarth Noonan Foundation for Performing Arts, which is set to host the inaugural MoJo Fest in August 2016, at Atlanta’s Theatrical Outfit.

In addition to focusing locally, Jill has put WTP-developed scripts in the hands of theatrical arts leaders and organizations as far away as California, Connecticut, New York and Texas. She designed, implemented and curated WTP’s signature series, The Ethel Woolson Lab (EWL). The EWL is a week-long developmental process for competitively selected playwrights to develop their scripts with the help of professional dramaturges, actors and directors. In a safe, encouraging environment, selected playwrights write their stories for the stage to the best of their abilities, without the worry of selling tickets, or the stress of producers placing demands on their scripts. Each lab culminates in a staged reading for the public at Atlanta’s Tony-award winning Alliance Theatre.

Jill is currently building the position of Director of New Play Development for Out of Box Theatre in Marietta, Georgia.

During Jill’s tenure, members of WTP received more than 500 awards, productions and publications, including the Eugene Gabriel Moore Playwriting Award, the Essential Theatre Playwriting Award, the M. Elizabeth Osborn Award and the Reiser Atlanta Artists Lab. Others went on to

As a mentor, Jill lives by two mantras: “There is no greater danger than an artist without an outlet,” and “I say it’s crazy, but I say let’s try it!”

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A veteran of the U.S. Navy, Jill is a member of the Non-Commissioned Officers Association, a lifetime member of the Disabled American Veterans Association and a member of the SALUTE National Honors Society for Veterans. A graduate of Clayton State University, Jill holds a Bachelor’s degree in Theater Arts, and is a member of CSU’s Alumni-Student Mentor Program. Outside of work, Jill enjoys film, music and cooking. Feeding people good food with love is a passion she has become renowned for in the Atlanta theater community.

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Entertainment | Performing Arts | Music

CWW Member Profiles Entertainment | Performing Arts | Music

Susan L. Adams Show Lighting Designer and Technician Walt Disney World LAKE BUENA VISTA, FL

usan L. Adams is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Entertainment. She is a Show Lighting Designer and Technician with Walt Disney World.

As one of the most appreciated companies in the world, Disney is a global leader in family entertainment comprised of various media networks, studio entertainment, consumer products, parks, resorts and interactive media. Susan has been working for Walt Disney World for over 30 years. She works currently with WDI (Walt Disney

Imagineering), where she is a team member of the Show Design and Production group focusing on all types of lighting and its documentation. In this capacity, she works closely with Disney’s Theme Parks, Resorts and Merchandise locations for Show, Architectural and Hospitality lighting and lighting systems. A member of the National Association of Professional Women, Susan maintains affiliations with the International Women’s Leadership Association and LinkedIn. For more information, please visit www.disney.com.

Entertainment | Performing Arts | Music

Lesa Zuehlke Director San Jose String Academy SAN JOSE, CA

esa Zuehlke is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Music. She is the Director of the San Jose String Academy.

A seasoned musical director amassing over 30 years of experience in all facets of music, Lesa excels as the Director of the San Jose String Academy. Specializing in arts administration, Lesa’s areas of expertise include classical and chamber music as well as piano instruction, music theory and education.

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Recognized as an VIP Woman of the Year by the National Association of Professional Women, Lesa is a member of the Music Teachers’ Association of California and the California Teachers Association. She is charitable towards PEO and enjoys art, oil painting and drawing in her free time. Throughout the course of her education and training, Lesa earned her Master’s degree in Music from San Jose State University. To learn more, please visit www.lesazuehlke.blogspot.com.

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Rob Moir, PhD President and Executive Director Ocean River Institute CAMBRIDGE, MA

ob Moir, Ph.D is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Environmental Services. He is the President and Executive Director of the Ocean River Institute.

The Ocean River Institute provides individuals and groups with specific opportunities to make a difference saving wildlife, protecting ecosystems, and practicing stewardship. Save Fish and Fishing Communities is ORI’s campaign to gain more funding for the nation’s fisheries councils when Magnuson-Steven Fisheries Management Act is reauthorized. Save Herring and Forage Fish is a campaign to recognize blue-back herring as an endangered species and to take an ecosystem-based management approach to fish herring sustainably. Save Our Oceans from Nitrogen Pollution is a campaign that addresses the worst pollutant of oceans. Nitrogen feeds harmful algal blooms that cause fish kills and ocean dead zones. Together We Can Better Manage Oceans is a collaborative effort to engage, educate and broad constituencies supportive of comprehensive management of ocean waters. With over 35 years of experience, Dr. Moir has acquired a multitude of knowledge throughout his illustrious career. He specializes in environmental science, issues and awareness, as well as science education, conservation issues,

community outreach, sustainability, advocacy and more. Dr. Moir works with local, regional and international groups to maintain a network of partners and provides them with resources and services to aid in the maximization of their impact to help save the environment. A Switzer Environmental Fellow and the recipient of the James Centorino Award by the National Marine Educators Association, Dr. Moir has been a leader of efforts to clean up Salem Sound and Boston Harbor. He serves on the Board of Director of Ocean Champions, as a partner representing the Advisory Council on the Boston Harbor Islands National Park Area and on the Advisory Council of the Stellwagen Bank National Marine Sanctuary. He is a member of the Environmental Entrepreneurs E2, National Marine Educators Association, Marine Technology Society, Essex County Ornithology Club and the Conservation Biology Society. Dr. Moir earned both his Ph.D. in Environmental Studies and M.S.T., in Science Teaching from the Antioch New England Graduate School at Antioch University, along with a BA in Natural Sciences from Hampshire College. Additionally, he holds certificates in Ecology from the Marine Biological Laboratory in Woods Hole and in Environmental Studies from the USC Wrigley Institute on Catalina Island. For more information, please visit www.oceanriver.org.

Who’s New at CWW (cont’d) Jay R. Shayevitz Anesthesiologist Montefiore Medical Center

Shari Ann Shinn Insurance Specialist Allstate

Carol J. Sheets Executive Assistant to the President Messianic Vision & It’s Supernatural! TV

Angela Costa Simoes Founder Red Roof Industries

Lani A. Sherrill Adult Development Manager Girl Scouts of Western New York Ruth E. Shibilski Owner SBS Tax LLC

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Catherine Simon Chairman and CEO InnoEcho Laura R. Slap-Shelton Owner and Psychologist Laura Slap-Shelton Psy.D., PALLC

Lisa Smith-Strother Global Head Employer Branding, Careers Channels and Diversity TA, Sr Director Ericsson

Jordon P. Steinberg Managing Partner Kaufman Steinberg LLP

Lucia (Lucy) Soto President Wawi, Inc.

Kenneth A. Stern Founder and Chief Executive Officer The CP Lawyer and Stern Law PLLC

Sonya Stauffer Software Architect and Development Manager ARRIS

Laura L. Stich Site Administrator Cancer Treatment Center at Hazelton

Jeanette D. Stebelton Dean of Allied Health/Staff Nurse Bay College/Duke Life Point

Robert T. Stich President and Partner Stich Angell Kreidler & Dodge

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Environmental Services

CWW Member Profiles Event Planning

Nancy Asche Account Executive Conference Direct WINDERMERE, FL

ancy Asche is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Event Planning. She is an Account Executive with Conference Direct. Nancy is a professional Meeting Planner driven to pair clients with cost-effective and efficient conference and meeting accommodations, Conference Direct places thousands of events and meetings throughout various hotels and destinations across the globe. A seasoned hospitality professional garnering over twenty five years of experience, Nancy works in the areas of event and hospitality management, leadership, planning, contract negotiations, marketing and more on a daily basis.

Having worked for hotels such as the Ritz Carlton and Marriott International, Nancy possesses additional expertise within multiple market segments such as corporate, Government, nonprofit organizations and technology associations. To keep abreast of the latest in the industry, Nancy is a member of the Central Florida Hotel and Lodging Association, the Central Florida Women’s League and the National Association of Professional Women. She maintains affiliations with the Dr. Phillips Rotary Club and Dave’s House, and enjoys exercise, boating and fishing in her free time. For more information, please visit www.nancyasche.com.

Event Planning

Dame Emma-Jane Brown Director EJB Events, Ltd. LOXLEY PARK, UNITED KINGDOM

ame Emma-Jane Brown is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Event Planning. Her professional title is Director of EJB Events, Ltd.

events such as award ceremonies, store openings, film premieres, fashion shows, gala dinners, luxury brand events and royal events which are ordinarily sold-out, inaccessible to the public and have long waiting lists.

EJB Events specializes in luxury and bespoke concierge services as well as high society event planning. As the sole owner and operator, Emma-Jane has worked in this capacity for four years. To date, she has worked with some of the best-known luminaries in entertainment.

Emma-Jane serves as the Charity Ambassador of the Riding for the Disabled Association, and maintains affiliations with several other charities and organizations. As a testament to her global involvement, Emma-Jane was honored as a Knight for her services and charitable efforts in Malta.

Prior to beginning her booming event planning business, Emma-Jane was an equestrian and international show jumper with a long resume of awards and accolades in riding.

In looking to the future, Emma-Jane plans on continuing her success in providing exclusive access to premier events across the region.

Orchestrating countless events throughout the year, EJB Events members are granted private access to red carpet

For more information, please visit www.ejbevents.co.uk.

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Carol Horton President Bridgeport Restoration Services KENNERSVILLE, NC

arol Horton is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Restoration. She currently serves as President of Bridgeport Restoration Services. Since its inception in 1985, Bridgeport Restoration Services expanded into a full service upholstery, drapery and carpet cleaning company. Complete with an emergency response division, Bridgeport Restoration provides clients with fire, water, mold remediation, odor elimination and duct cleaning services.

With over 30 years of experience in this position, Carol concentrates in the areas of business administration and development, customer service, management and oversight of operations. She also goes out of her way to ensure the utmost cleanliness and professionalism on the job. A member of the Indoor Air Quality Association and IICRC Association, Carol also maintains an affiliation with Shriner’s Hospital for Children, and works toward providing smoke detectors for the elderly. Carol holds a Bachelor of Science degree in Nursing. To learn more, please visit www.bridgeportrestoration.com. Government_Military_Law Enforcement

Government | Military | Law Enforcement

Constance Y. Parker Administrator, Maryland Re-Entry Initiative Maryland Department of Labor Licensing BALTIMORE, MD

onstance Y. Parker is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Government Services. Her job title is Administrator, Maryland Re-Entry Initiative, with the Maryland Department of Labor Licensing. Through various programs and services, the Maryland Department of Labor Licensing provides job development and employment training to help residents of Maryland attain the skills and expertise they need for future careers and success. Constance has worked in this capacity for 19 years. She focuses on helping individuals gain employment. With her expertise in community planning and development, program development and management, leadership, training and

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development and staff development, Constance has a true passion for her career and helping others. To keep abreast of the latest in the industry, Constance is a member of the National and Maryland Associations for Career Development, the National and Maryland Institutes of Corrections and is a Committee Member of the Maryland Reentry Partnership Network. As a testament to her hard work, she was inducted into the VIP Woman of the Year Circle by the National Association of Professional Women. Prior to earning her Master’s degree from the University of Maryland, Constance completed her undergraduate degree from Morgan State University. For more information, please visit www.dllr.maryland.gov.

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Furniture & Textiles

CWW Member Profiles Government | Military | Law Enforcement

Debra D. Daniels Military Deputy Director Edgewood Chemical Biological Center HAVRE DE GRACE, MD

ebra D. Daniels is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Military Services. Her role is that of the Military Deputy Director at Edgewood Chemical Biological Center.

As the nation’s principal research and development resource for non-medical chemical biological (CB) defense, Edgewood Chemical Biological Center has strategized and developed countless technologies in the areas of CB detection, protection and decontamination since its inception in 1917. With over three decades of industry experience, Debra has served in her current position for two years. Her areas of

concentration include national security, research and development, program management and operational planning. Recognized by the National Association of Professional Women as a VIP Woman of The Year, Debra is also a member of AUSA, MOAA and Women in Defense. Outside of work, she enjoys traveling, reading and photography. Debra earned her Master of Science degree from Troy State University. For more information, please visit www.ecbc.army.mil.

Government | Military | Law Enforcement

Donna Phillips Talent Development Officer NASA Langley Research Center NEWPORT NEWS, VA

onna Phillips is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Government Relations. Her official title is Talent Development Officer for the NASA Langley Research Center.

Established in 1917 as the first national civil aeronautics laboratory, Langley Research Center has grown to expand into a comprehensive, world-class center for aeronautics throughout the years. The oldest of NASA’s field centers, Langley plays a pivotal role for the NASA brand. With 30 years of professional experience, Donna has spent over 20 years working in the talent development field. Her current role allows her to utilize her expertise in executive coaching, human capital management, leadership development, program management, training and organization development on a day-to-day basis.

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Donna serves as the Board Secretary for the Newport News Chapter of the National Association of Professional Women (NAPW), and was recognized as a NAPW VIP Woman of The Year. She supports Dress for Success, the American Heart Association and Girls, Inc. Outside of work, she enjoys creating jewelry and art. Prior to earning her Master of Arts in Education and Human Resource Development from George Washington University, Donna earned her Bachelor’s degree in Business Administration and Management from Christopher Newport University. For more information, please visit www.nasa.gov/langley.

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Edna L. Kraatz Division Manager City of Houston HOUSTON, TX

dna L. Kraatz is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Government Services. Edna is the Division Manager with the City of Houston.

The Support Services Branch of the Engineering and Construction Division in the city of Houston’s Public Works and Engineering Department is an integral asset to the city. Edna has been Division Manager for 11 years. In this capacity, Edna’s responsibilities include the administration, management and support of a multimillion dollar budget, staff management, compliance, new employee training, payroll, human resources and more. In addition, she has worked for the City of Houston Mayor’s Office of Special Events for 10 years.

To further her professional development, Edna is a member of the American Society of Public Administrators and the Association for Training and Development. She has also sat on the Board of Directors and has served as a past vice president with the Windsor Village Civic Association. Outside of work, she can be found supporting organizations such as the Houston Society for the Prevention of Cruelty to Animals and the Native-American Rights Fund. She also enjoys reading, crocheting and making hook rugs. Edna graduated from the University of Houston with her Bachelor of Science degree in Business Service, majoring in Office Management.

Government | Military | Law Enforcement

Lt. Doris (Dot) Culhane Detention Lieutenant Maricopa County Sheriff’s Office LITCHFIELD PARK, AZ

t. Doris (Dot) Culhane is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Law Enforcement. She serves as a Detention Lieutenant at the Maricopa County Sheriff’s Office.

An innovative and fully integrated agency, the Maricopa County Sheriff’s Office, ran by Sheriff Joe Arpaio, is one of the most popular Sherriff’s offices in the nation. Home to the famous “Tent City,” Maricopa County currently houses 7,500 - 10,000 inmates in the jail system. With 25 years of field experience, Lt. Culhane has been in

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her current role for 13 years. She specializes in all facets of corrections, legal issues, law enforcement and security management as well as inmate protection and management. A member of ACA, AELE and the National Association of Professional Women, Lt. Culhane enjoys camping, traveling and spending time with her grandchildren in her time outside of work. She supports Hospice of the Valley and the Association for Frontotemporal Degeneration. Lt. Culhane attended Rio Salado College. For more information, please visit www.mcso.org.

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CWW Member Profiles Government | Military | Law Enforcement

Elder Dr. Rodney Greene City Clerk with the City of Evanston Chaplain with the Evanston Police Department EVANSTON, IL

lder Dr. Rodney Greene is recognized by Continental Who’s Who as a 2016 Pinnacle Professional of the Year for his outstanding work in his dual role as City Clerk with the City of Evanston and Chaplain with the Evanston Police Department.

Incorporated in 1863, the City of Evanston is a prosperous neighborhood within Cook County, Illinois. Its notable features include a thriving business economy and public lakefront recreation activities – and it is also the home to the esteemed Northwestern University. A respected resident of Evanston, Dr. Greene is responsible for the organization of the city’s record keeping and as well as additional information including ordinances, FOIA requests and responses, notarizations, town meetings, public policy and more. He is heavily regarded for the overall maintenance of Evanston and also serves as the Chaplain for the Evanston

Police Department. He is an Ordained Minister, Elder and Chaplain through the Seventh Day Adventist Church. To further his professional development, Dr. Greene is a member of the International Municipal Association of City Clerks, Phi Beta Sigma, the Kiwanis Club of Evanston and the Foster Senior Club of Evanston. In his spare time, he enjoys singing, modeling and photography. Dr. Greene is the recipient of an Honorary Doctorate of Divinity degree from the Universal Ministries School of Theology. He also holds a Master’s degree in Sacred Religious Counseling from Universal Ministries School of Theology, a Bachelor of Science degree in Biology from Bowie State University and an Associate’s degree in Biotechnology from Washington Technical Institute. To learn more, please visit www.cityofevanston.org.

Government | Military | Law Enforcement

Marietta Sonya Pannell Program Assistant United States Department of Agriculture (USDA) WOODBRIDGE, VA

arietta Sonya Pannell is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Government Services. She serves as a Program Assistant with the United States Department of Agriculture (USDA).

An integral entity to the United States government, the USDA is responsible for developing and executing federal government policy regarding agriculture, farming, forestry, and food. Through conservation and preservation of our nation’s natural resources, the USDA strives to better nourish Americans as well as assist in feeding others across the world.

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Recognized by the National Association of Professional Women as a VIP Woman of The Year, Marietta works closely in the areas of program administration, grants and the overall management of customer service representatives. In her free time, Marietta enjoys reading, gardening and supporting charities such as the American Diabetes Association, Juvenile Diabetes Research Foundation International, Leukemia and Lymphoma Society, Breast Cancer Research and various Native American organizations. For more information, please visit www.usda.gov.

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Leora K. Knight Chief of the Tax Distribution Section Ohio Department of Public Safety GROVE CITY, OH

eora K. Knight is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Public Safety. She is the Chief of the Tax Distribution Section at the Ohio Department of Public Safety.

Comprised of several divisions such as the Bureau of Motor Vehicles, the Emergency Management Agency, Emergency Medical Services, Homeland Security, the State Highway Patrol and the Office of Criminal Justice Services, the Ohio Department of Public Safety ensures the safety and wellbeing of Ohioans across the state. Leora has been working with the Ohio Department of Public Safety for 17 years, eventually working her way up to her current position as Chief of the Tax Distribution Section. In this capacity, she works in the areas of accounting, budgets, collections, leadership, management, training and more.

Leora is responsible for the distribution of Ohio motor vehicle license and permissive tax, motor vehicle license tax collected under the International Registration Plan, as well as the distribution of money for special plates. Throughout the year, over a half billion dollars are distributed to the state’s counties, municipalities and townships, other states, provinces, colleges, universities and nonprofit entities. The recipient of the Excellence and Service Award from the Ohio Department of Public Safety, Leora is a member of the National Association of Professional Women. Looking into the future, Leora plans on continuing to maintain high standards for her section in the agency as a public servant for the state of Ohio.

Who’s New at CWW (cont’d) Annette M. Stockwell Owner and Doctor Burkert Chiropractic Center

Peggy A. Tierney Senior Director Johnson & Johnson

Albert G. Valadez Attorney Valdez Law Office

Marcos D. Vigil Deputy Mayor City of Jersey City

Jeanette Stratmann Rental Manager Worldwide Power Products

John Langdon Timmons Attorney at Law Pasley and Singer Law Firm, L.L.P.

Polly Van Sluytman-Cornelius Registered Nurse Archcare

Olivia Villa-Real President Creative Spectrum Enterprises

Elaine Sullivan Realtor Coldwell Banker Residential Brokerage

Tres Townsend Executive Director Epilepsy Foundation of Mississippi

Andrea Beth Vassiliadis Senior Consultant and Partner Cafaro Greenleaf

Marcia Wable CEO and President Wable Insurance Services Corporation

Erica Tu Owner and Founder Love Tu Travel

Eugenia M. Vecchio Attorney and Owner Eugenia M. Vecchio and Associates

Karen Swisher President Sierra Madre Grocery Company Tania Tagliavento Relationship Analyst, Consultant Relations Wellington Management Company LLP Sarah Tar Owner and Ice Skating Instructor South Florida Ice Skating Star

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Anita R. Tucker CEO and Founder Star Taxes, LLC James L. Unmack Owner and Certified Industrial Hygienist Unmack Corporation

Janice I. Ward President JIW Marketing Services.com

Elizabeth Vega Owner and President VOXRP Laura L. Vidal Health and Wellness Coach Laura L. Vidal Health and Wellness Coach

Jillian M. Warner Adjunct Faculty and Doctoral Student Canisius College/University of Buffalo Lynda Watkins Director of Development Fair Havens Ministries

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Government | Military | Law Enforcement

CWW Member Profiles Government | Military | Law Enforcement

Ella E. Faulkner City Planner and Capital Construction Manager D.C. Department of Parks & Recreation WASHINGTON, DC

lla E. Faulkner is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Government Services. She serves as City Planner and Capital Construction Manager with the D.C. Department of Parks & Recreation.

Specializing in parks administration and urban recreation services, the D.C. Department of Parks & Recreation provides countless recreation and leisure services to both residents and visitors to the District of Columbia through various programs, activities and events.

through her affiliations with the American Planning Association, AAG and NRPA. She gives back to her community through numerous locally based charities, and is also an accomplished watercolor artist. Heavily educated in her area of expertise, Ella earned a Master’s degree in Regional and City Planning from the College of Architecture as well as a second Master’s degree in Geography from the University of Oklahoma. She began her educational career with a Bachelor’s degree in Geography from Virginia Commonwealth University. In the years to come, Ella would like to become a Deputy Director for Planning and Capital Construction or Chief Operating Officer for the Agency and in 5-10 years become one of, if not the only female minority Developers in the District focusing on environmental urbanism projects.

In this position for five years, Ella works in the areas of architecture, community engagement, urban design, planning and project management - specific to the Parks and Recreation field. She currently manages a team of Architects and Urban Planners, which focuses on capital construction projects for the agency. The team also oversees management and oversight of an annul Capital Budget, which currently is over $46,000,000.

For more information on the Department of Parks and recreation: please visit www.dpr.dc.gov.

In recognition of her dedication to her professional success, Ella was inducted into the NAPW VIP Woman of The Year Circle. She also furthers her professional development

For more information on Ella’s Watercolor paintings, please visit: www.ellafaulkner.com.

Government | Military | Law Enforcement

Juanita Hiwassie Ashe Retired Employment Counselor State of California PETALUMA, CA

uanita Hiwassie Ashe is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Government Services. Her professional title is Retired Employment Counselor with the State of California. A retired United States Air Force veteran, Juanita served from 1953 to 1956 and again from 1957 to 1959. Following leaving the Air Force, Juanita worked in the Pentagon and then for the State of California for over 30 years, where she specialized in employment counseling and mentoring.

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Passionate about both of her careers, Juanita states she “loved the work and wants to do it again.” Maintaining affiliations with the Air Force Sergeants Association, Juanita spends her free time with family and is active in her local church, the First Presbyterian Church of Petaluma, where she serves as a deaconess. Reflecting on her studies, Juanita received a Certificate in Counseling from California State University.

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CWW Member Profiles Government | Military | Law Enforcement

Valerie A.R. Keyes Director of Personnel Security and Identity Management Canadian Armed Forces and the Department of National Defense OTTAWA, ON, CANADA

alerie A.R. Keyes is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Military Services. Valerie is the Director of Personnel Security and Identity Management with Canadian Armed Forces and the Department of National Defense.

With the mission to protect Canada and defending its sovereignty, the Canadian Armed Forces supports freedom, democracy, the rule of law and human rights throughout the globe. In the field for over 35 years as both a military officer and a civilian employee, Valerie is a seasoned expert, now responsible for the oversight of identity management systems and security clearance. She also participates in

countless mentoring, public speaking and lecturing engagements. A member of the Institute of Public Administration of Canada and Association of Professional Public Executive Services of Canada, Valerie enjoys volunteering at her church in her free time and is working toward a Doctorate in the application of the studies of ignorance on public policy. Heavily knowledgeable in the field, Valerie holds two graduate degrees. She earned her Master of Science degree in Leadership from Washington University in St Louis, (St. Louis, Missouri) and a Master of Arts degree in War Studies from the Royal Military College of Canada. For more information, please visit www.forces.gc.ca.

Health & Wellness: Dental

Barbara A. Frackowiak, DDS Orthodontist Quantum Orthodontics, Inc. UXBRIDGE, ON, CANADA

arbara A. Frackowiak, DDS, is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Dentistry. Dr. Frackowiak is an Orthodontist at Quantum Orthodontics, Inc.

Specializing in an array of orthodontic services, Dr. Frackowiak has been in practice for over twenty years. With the help of her fantastic team, she was voted as #1 Orthodontist for two consecutive years by Readers Choice. A seasoned dental professional, Dr. Frackowiak sees patients in need of braces and Invisalign services. She also conducts digital impressions and performs services including: Radiance, GAC and the state-of-the-art Damon system, a self-ligating set of braces eliminating the need for elastic or metal ties.

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Recognized by the Leading Physicians of the World, Dr. Frackowiak remains current in the field through her affiliations with the American Association of Orthodontists and the Ontario Dental Association. Passionate about giving back to her community as well as the rest of the world, Dr. Frackowiak is charitable towards organizations such as the Conservation Society of Canada and Nepal Smile Savers. After graduating from the University of Western Ontario with her Doctor of Dental Surgery degree, Dr. Frackowiak studied Orthodontics for an additional two years at Eastern Institute. She also holds a certification in the Specialty of Orthodontics and Dentofacial Orthopedics through the Eastman Dental Centre at the University of Rochester in New York. To learn more, please visit www.quantumorthodontics.com

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Dr. Clive S. Friedman, DDS Pediatric Dentist and University Professor Private practice at Pediatric Oral Health and Dentistry LONDON, ON, CANADA

r. Clive S. Friedman, D.D.S., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Dentistry. His current roles are Pediatric Dentist and University Professor in private practice at Pediatric Oral Health and Dentistry.

A seasoned dentist, Dr. Friedman has been in the industry since 1976. He has established a reputation of excellence for himself and his staff. With his unique expertise in pediatric dentistry and working with children with special needs, Dr. Friedman specializes in behavior in dentistry, early childhood caries, preventive care and treatment planning. In addition to running his private practice, Dr. Friedman teaches at the University of Toronto and the Schulich School of Medicine and Dentistry. He has also published countless

articles regarding treating the special needs pediatric dental patient in journals worldwide. In addition, he lectures on both a local and international basis. Dr. Friedman has amassed several accolades over the course of his career. He has been recognized by the Leading Physicians of the World and is on the Canadian Dental Association Committee for Scientific and Clinical Affairs, the International Association of Pediatric Dentistry Finance Committee and the Ontario Dental Association Social Services Committee. After earning his Pediatric Dental degree from the University of Witwatersrand, Dr. Friedman completed his residency in Pediatrics at the New London Hospital. For more information, please visit www.dentistryforkids.ca.

Health & Wellness: Dental

Nicholas G. Rendon, DDS Dentist and the Owner Nicholas G. Rendon, DDS VERO BEACH, FL

icholas G. Rendon, D.D.S. is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Dentistry. He is currently a Dentist and the Owner of Nicholas G. Rendon, D.D.S. Comprised of a passionate and patient-centered team, the staff members at Dr. Rendon’s office strive to create healthy and happy smiles for each patient that comes through their doors. While the dentist’s office may not be the most comfortable place for most people, Dr. Rendon and his staff ensure the utmost care and comfort for every patient. An esteemed fellow of the American Society of Implant and Reconstructive Dentistry, Dr. Rendon has over 25 years of

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clinical experience specializing in all facets of general dentistry. Throughout the years, he has established a reputation for excellence in the areas of crown and bridge repair, implant dentistry, gum disease therapy, pinhole surgical technique, porcelain veneers, teeth whitening, VELscope oral cancer screening and more. Graduating from Creighton University with both his Doctor of Dental Surgery and Bachelor of Science degrees, Dr. Rendon holds an AEGD Residency Certificate (Advanced Education in General Dentistry) and is a Chao Pinhole Surgical Technique Certified Technician. To learn more, please visit www.nicholasrendondds.com.

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Health & Wellness: Dental

CWW Member Profiles Health & Wellness: Dental

Dr. Leonard Barry Smith, DDS Pediatric Dentist Dental Care for Children CALGARY, AB, CANADA

r. Leonard Barry Smith, D.D.S., is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Healthcare as a result of his role as a Pediatric Dentist with Dental Care for Children.

Dr. Smith earned his Doctor of Dental Surgery degree from the University of Alberta in 1968. He completed a hospital residency at the Winnipeg Children’s Hospital in 1970 and earned a Master of Science degree and Pedodontic Dentistry certification from the Ohio State University in 1972. Furthermore, he is a Fellow of the Royal College of Dentists of Canada, Life Fellow in the American Academy of Pediatric Dentistry and a Life Diplomate of the American Board of Pediatric Dentistry. In 2007, Dr. Smith founded and is the Chairman of the Board for both the Society for a Healthy Mouth Healthy Child (Alberta) and the Foundation for a Healthy Mouth, Healthy Child in Canada and the USA respectively. The stated mission is the worldwide elimination of early childhood caries.

In 2005, Dr. Smith received the Integrity Award from the Rotary Club of Calgary, Downtown Chapter, and received a special achievement award from the American Academy of Pediatrics in 2014 for distinguished service and dedication to the mission and goals of the Academy. During his 48-year career, with 44 spent as a Pediatric Dental Specialist, Dr. Smith has been an advocate for oral health needs of children. Throughout the years, he served a term as President of the Academy of Dentistry for the Handicapped 1982-83, Chief of the Dental Department at the Alberta Children’s Hospital 1974-1986 and is currently an Assistant Clinical Professor of Pediatrics in the Faculty of Medicine at the University of Calgary. He is also the Chairman of the Dental Facility Accreditation Committee of the Alberta Dental Association and College. Dr. Smith is currently associating in the office he owned and recently sold, Dental Care for Children in Calgary, Alberta, Canada.

Health & Wellness: Dental

Dr. Joseph Moussa, DDS President and General Dentist Bloomfield Dental Arts, PC BLOOMFIELD, NJ

r. Joseph Moussa, D.D.S., is recognized by Continental Who’s Who as a 2016 Top Dentist as a result of his role as President and General Dentist at Bloomfield Dental Arts, PC.

Inspired by his father’s artistry, Dr. Moussa has devoted his career to the artistic aspect of dentistry. A fellow of the International Congress of Oral Implantologists, he has been in practice for over 20 years serving patients across various counties throughout New Jersey.

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With a focus on compassion and patient care, Dr. Moussa’s areas of concentration include cosmetic, esthetic and laser dentistry. In addition to minor cleanings, checkups and surgeries, he provides patients with implants, x-rays, veneers, bleaching, whitening, crowns, fillings, oral cancer screenings and more. Dr. Moussa earned his Doctor of Dental Surgery degree from NYU Dental School. To learn more, please visit www.bloomfielddentalarts.com.

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Michael Zehm, MSc Dental Surgeon Zehm Dental Suisse SAANEN, SWITZERLAND

ichael Zehm, MSc., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare. Dr. Zehm is a Dental Surgeon in practice at Zehm Dental Suisse.

In the dental field for 15 years, Dr. Zehm opened his consultancy practice five years ago. Dedicated to helping patients with their health and wellbeing in addition to first-class dental services, Dr. Zehm and his experienced team are extremely passionate and place an emphasis on patient trust through various holistic, reliable and sustainable solutions. Board Certified in General Dentistry, Implantology and Periodontics, Dr. Zehm’s areas of concentration include all facets of dental surgery as well as aesthetic dentistry, consulting, practice management and patient care. Recognized by Leading Physicians of the World for his accomplishments, Dr. Zehm is the current President of the

Swiss Academy of Cosmetic Dentistry. He is an esteemed member of the Swiss Society of Periodontology, the Swiss Dental Association, the Dental Association of the Canton of Berne, the Swiss Society of Aesthetic Dentistry, the European Society of Esthetic Dentistry, the German Society of Periodontology, the International Team for Implantology, Innovative Periodontology eV and the German Society of Dental and Oral Diseases. Outside of the office, Dr. Zehm can be found playing golf and tennis, playing the piano and painting. Through his community involvement, Dr. Zehm shows his paintings for local charitable causes. After obtaining his Medical degree from University Medical Center, Dr. Zehm went on to continue his education with a Master of Science degree in Periodontology at Steinbeis University. For more information, please visit www.zehmdental.ch.

Health & Wellness: Dental

Steven C. Junken, DDS Dentist Private Practice NASHVILLE, IN

teven C. Junken, D.D.S., is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Healthcare. He serves as a Dentist in private practice. A seasoned dentist for over 40 years, Dr. Junken is a Board Certified physician through the American Board of General Dentistry and the American Board of Oral Implantology. His areas of expertise include all aspects of general dentistry and implantology as well as patient care within bonding, composite fillings, extractions and non-surgical gum treatment.

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Recognized by Leading Physicians of The World for his success, Dr. Junken is a member of IDA, IAHCP and ABBO. Charitably, he is a Co-Founder of the Steven and Cathy Junken Scholarship Fund and enjoys shooting skeet and trap, racing Porsches, and golfing in his time outside of the office. Following receipt of his D.D.S. from Indiana University School of Dentistry, Dr. Junken went on to complete his Internship at the Dawson Academy for Implant Training. For more information, please visit Dr. Junken’s Facebook page at: www.facebook.com/Steven-C-Junken-DDS-DentistFind-a-Top-Doc-1488616061435.

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Health & Wellness: Dental

CWW Member Profiles Health & Wellness: Medicine

Jeffrey B. Magnes, MD Anesthesiologist Bergen Anesthesia Group RIDGEWOOD, NJ

effrey B. Magnes, M.D., is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Healthcare, in his capacity as an Anesthesiologist with the Bergen Anesthesia Group. Dr. Magnes has been involved in the Healthcare profession for 40 years, the past 27 of which he has served as a practicing Anesthesiologist. Dr. Magnes obtained his Undergraduate Degree in Biology from Yale University. As a result of his post-graduate work as a Clinical Lab and Research Technologist at Memorial Sloan Kettering Cancer Center, Dr. Magnes was inspired to further his education, as the first step in a lifelong professional commitment to medicine. Dr. Magnes obtained his Medical Degree from Columbia College of Physicians & Surgeons, followed by Anesthesia Residency and Fellowship Training (in Obstetric Anesthesiology) at Columbia Presbyterian Medical Center in New York City. As a Board Certified Anesthesiologist, Dr. Magnes is also recognized by Leading Physicians of the World, and is an esteemed member of the American Society of Anesthesiologists and the New Jersey State Society of Anesthesiologists.

Dr. Magnes is a founding member of the Bergen Anesthesia Group (BAG), which currently consists of thirty-eight highly qualified Physician-Anesthesiologists. On a clinical level, Dr. Magnes and his colleagues interact with surgeons, internists, and intensivists to provide integrated, state-of-the-art perioperative care to their patients at The Valley Hospital in Ridgewood, New Jersey. As BAG’s immediate Past President, Dr. Magnes also continues to work closely with hospital administrators on a number of hospital projects related to EMR, patient safety and business initiatives. Dr. Magnes’ leisure activities include fine dining with friends and family, music and theatre, and competitive beach volleyball. Regarding the role of the Anesthesiologist in today’s complex and ever-changing Healthcare model, Dr. Magnes notes that, “As the collaborative approach to Healthcare delivery continues to evolve — both clinically and economically — the Anesthesiologist’s impact is rapidly expanding from the Operating Room to the Board Room and beyond.” To learn more, please visit www.bergenanesthesiagroup.com.

Health & Wellness: Medicine

Grace Szczerbowski General Practitioner Private Practice LONDON, ONTARIO, CANADA

race Szczerbowski is recognized by Continental Who’s Who as a 2016 Pinnacle Professional in the field of Medicine as a result of her outstanding accomplishments in her role as General Practitioner with her private practice. With 48 years of experience in the field, Dr. Szczerbowski specializes in General and Internal Medicine with a focus on treating adult diseases. She was fully licensed in Internal Medicine in Poland. Upon her immigration to Canada, she underwent a two-year medical retraining in the hospital in

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London, Ontario, and passed the LMCC exam. Aside from serving her patients, she participates in medical trials, particularly the AVAPROMISE Trial of 2001, and she is also is an attending physician at Victoria Hospital. Dr. Szczerbowski was recognized with the Award for Medical Contribution in London. She has two sons, enjoys tennis and classical music, is a member of the College of Physicians and Surgeons of Ontario and is a Peer Assessor at the Forthe College of Physicians and Surgeons in Ontario. She earned her Medical degree from the Academy of Medicine in Poland.

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Dr. Rebecca Hierholzer MD, MBA, FACEP Chief Executive Officer COVERSA

(Collection of Victim Evidence Regarding Sexual Assault) KANSAS CITY, MO

r. Rebecca Hierholzer M.D., M.B.A., F.A.C.E.P. is recognized by Continental Who’s Who as a 2016 Woman of the Year as a result of her role as the Chief Executive Officer of COVERSA (Collection of Victim Evidence Regarding Sexual Assault).

COVERSA’s mission is to improve the Collection of Forensic Evidence, Provide Acute Interventional Services; Collaborate with Legal and Judicial Representatives and Provide Education to the Community Regarding Sexual Assault Issues and their vision is to be the Premier Provider of Forensic Nursing Services in the Kansas City Metropolitan Area. The company offices are located at 2900 Clay Edwards Drive, Suite 205, NKC, MO 64116 and 1317 W 13th Terrace, Level A/3, Kansas City, MO 64102. You can find them on Facebook, and they currently provide services at North Kansas City Hospital, Centerpoint Medical Center, St. Joseph Health Center, Cass Regional Hospital, Ray County Hospital, Lafayette Regional Hospital and Liberty Hospital and supporting Research Medical Center’s program. Additionally, Dr. Hierholzer is a member of the Metropolitan Medical Society of Kansas City, American Medical

Association, Missouri State Medical Association (MSMA) and represents the MSMA as an AMA Delegate. She also belongs to the Kansas and Missouri American College of Emergency Physicians, the American College of Emergency Physicians, the International Association of Forensic Nurses, the Missouri Association of Forensic Nurses, Mo-Save Board, the Kansas City Coalition Against Human Trafficking, as well as KCIRSA (Kansas City Interdisciplinary Response to Sexual Assault) and the National Association of Professional Women. Furthermore, Dr. Hierholzer is Board Certified by the American Board of Emergency Medicine. She has been awarded with the Who’s Who Diamond Award, and was also the recipient of the Emergency Physician of the Year (2010) by the Missouri Emergency Nurses Association. Dr. Hierholzer earned both her B.A. and M.D. in Medicine from the University of Missouri, Kansas City, and also holds a Masters of Business Administration in Healthcare from the American Intercontinental University. She is a fellow of the American College of Emergency Physicians and a Clinical Associate Professor of Emergency Medicine through the University of Missouri, Kansas City School of Medicine. For more information, please visit www.coversa.org.

Health & Wellness: Medicine

Dr. David A. Gooray, MD, FACC Cardiologist Private Practice LARGO, MD

r. David A. Gooray, M.D., FACC is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Medicine as a result of his role as a Cardiologist in Private Practice.

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Dr. Gooray has over 30 years of experience in the medical profession. He specializes in cardiovascular disease, adult cardiology and internal medicine. In addition to his board certification in Internal Medicine, Dr. Gooray earned his Medical degree from Howard University College of Medicine in 1980.

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CWW Member Profiles Health & Wellness: Medicine

Jay R. Shayevitz, MD, MS Anesthesiologist Montefiore Medical Center YONKERS, NY

ay R. Shayevitz, M.D., M.S., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare. Dr. Shayevitz is an Anesthesiologist at Montefiore Medical Center.

On being successful, Dr. Shayevitz’s advice is “not to have high expectations, be happy where you work and to like the people you work with.” He indicates that the key to his success is going outside of his comfort zone.

As the premier academic medical center and university hospital for the Albert Einstein College of Medicine, Montefiore Medical Center has been maintained a reputation of excellence since its inception in 1884.

Dr. Shayevitz earned his Medical degree from the University of Michigan Medical School. Furthermore, he holds an additional Master of Science in Biostatistics, Clinical Research Design as well as a Bachelor of Science in German Language and Literature.

A seasoned physician with nearly 40 years of hands-on experience, Dr. Shayevitz specializes in anesthesiology, critical care, clinical research, internal medicine, pain management, medical education and more. His inspiration o become a doctor came from watching his father’s chronic illnesses, and his desire to help patients grew.

In looking to the future, Dr. Shayevitz would like to engage in a non-clinical career in medicine. He is interested in learning more about medical education, writing and data analysis. For more information, please visit www.montefiore.org.

Health & Wellness: Medicine

Kamal R. Woods, MD, FAANS Neurosurgeon and CFO Advanced Neurosurgery Associates MURRIETTA, CA

amal R. Woods, M.D., FAANS, is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare. His professional title is Neurosurgeon and CFO at Advanced Neurosurgery Associates.

the OLIF procedure. In addition to working at Advanced Neurosurgery Associates, Dr. Woods is also the Director of the Spinal Center at the Loma Linda University Medical Center.

From diagnostics to treatment options, the team at Advanced Neurosurgery Associates is there to help you through the process of first-class neurosurgery services. With a strong background in diagnostic and therapeutic services, the physicians at Advanced Neurosurgery Associates are beyond equipped to work with patients of any level.

Inducted into the Expert Distinguished Doctors Network, Dr. Woods is a member of the American Association of Neurological Surgeons, NASS and the Congress of Neurological Surgeons. He also serves on the patient education committee for the North American Spine Society and volunteers with veterinary care for the Temecula House. Outside of work, he enjoys quality family time, skiing and golf.

In practice for five years, Dr. Woods specializes in all facets of neuroscience and the surgical treatment of various brain, spine and peripheral nerve disorders. An expert in performing oblique lateral interbody fusion (OLIF) procedures, Dr. Woods is currently the principal investigator of a research project on

A graduate of Loma Linda University Medical Center, Dr. Woods earned his Medical degree and completed both his Internship and Residency at the medical center as well.

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For more information, please visit www.neurowebmd.com.

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Dr. Jeffrey Uppington, MBBS, FRCA Anesthesiologist and Vice Chair of Clinical Affairs UC Davis Medical Center SACRAMENTO, CA

r. Jeffrey Uppington, M.B.B.S., FRCA is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Medicine. Dr. Uppington is the Anesthesiologist and Vice Chair of Clinical Affairs at UC Davis Medical Center.

A 619-bed acute care teaching hospital, the UC Davis Medical Center serves 33 counties and 6 million residents across Northern and Central California. The Department of Anesthesiology and Pain Medicine continues to support the academic mission and goals set forth by Dr. Davis and promote the specialty of anesthesiology. The staff is committed to providing UC Davis Health System patients with superior anesthetic care, training outstanding residents and fellows and pursuing research that provides long term health care benefits and solutions. In his current capacity, Dr. Uppington specializes in anesthesiology, cardiovascular and thoracic anesthesiology. He is an expert in all facets of cardiovascular and thoracic anesthesia, and spends his time working in the operating room providing cardiothoracic anesthesia, transesophageal echocardiograms, and administering general anesthesia to

patients. Dr. Uppington has over four decades of experience in medicine, and is Board Certified by the National Board of Echocardiography and American Board of Anesthesiology. He has published several works throughout his career, and is a member of the American Society of Anesthesiologists, Association of Anesthetics of Great Britain and Ireland, Society for Education in Anesthesia, Society of Anesthetists of the South Western Region, Great Britain, Society of Cardiovascular Anesthesiologists, as well as the Society of Obstetric Anesthetists, Great Britain. Presently, Dr. Uppington dedicates to his research on new anesthetic agents and servo-control of anesthetic infusions. Furthermore, Dr. Uppington received his M.B.B.S from The London Hospital Medical School. He completed his internship at the London Hospital Medical School (Medicine), and his residency at United Bath Hospitals (Obstetrics and Gynecology, Psychiatry and General Medicine). For more information, please visit www.ucdmc.ucdavis.edu/medicalcenter

Health & Wellness: Medicine

Julie R. Brahmer, MD, MSc Oncologist Johns Hopkins Bayview Medical Center BALTIMORE, MD

ulie R. Brahmer, M.D., MSc, is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare. Dr. Brahmer is an Oncologist at Johns Hopkins Bayview Medical Center. Headquartered in Baltimore, Maryland, Johns Hopkins Medicine is a multi-billion dollar global health enterprise that is home to six academic and community hospitals, four suburban healthcare and surgery centers and 39 primary and specialty care outpatient sites. Inspired to enter medicine when her grandfather was diagnosed with lymphoma, Dr. Brahmer has been in practice for over 15 years. Board Certified in Internal Medicine and

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Oncology through the American Board of Internal Medicine, Dr. Brahmer works in the areas of medical oncology and lung cancer on a daily basis. A member of the American Society of Clinical Oncology and American Association for Cancer Research, Dr. Brahmer is a Founding Board Member for the National Lung Cancer Partnership and is on the Medical Advisory Board of the Lung Cancer Research Fund and the Mesothelioma Applied Research Foundation. Dr. Brahmer attained her Medical degree from the University of Nebraska Medical Center. To learn more, please visit www.hopkinsmedicine.org.

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Health & Wellness: Medicine

CWW Member Profiles Health & Wellness: Medicine

Daniel Lyman Ridout, III, MD, AGAF,

FACP

Chief of Gastroenterology Eastern New Mexico Gastroenterology ROSWELL, NM

aniel Lyman Ridout, III, M.D., AGAF, FACP is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare. His title is Chief of Gastroenterology at Eastern New Mexico Gastroenterology.

faces was an unforgettable experience that is permanently etched into his mind. Dr. Ridout’s greatest mentor, his father – also a doctor - raised him to believe that humanity and being productive in society was more important than anything, and he continues to live by that philosophy every day.

With over 30 years of experience in healthcare, Dr. Ridout is a trusted authority on all aspects of Internal Medicine and Gastroenterology. His career started with a position as an Internist in Philadelphia, Pennsylvania. In this position, he realized his passion for working in the field of Gastroenterology and decided to pursue this subset further. Throughout his time in Philadelphia, Dr. Ridout was inspired by working with the minority community in underserved areas and continued on his mission to serve the general public with the highest quality medical care possible.

In his spare time, Dr. Ridout enjoys listening to music, boating, choral singing and conducting choirs. He maintains interest in the arts and music, and has been active for several years in philanthropic activities such as the preservation of the arts.

Eastern New Mexico Gastroenterology patients can always count on a growing array of resources and technology as well as the promise of promoting, maintaining and restoring health with exceptional patient-focused care in a compassionate setting. Overseeing the Gastroenterology department, Dr. Ridout specializes in educating patients on prevention and medical options, community-based medicine, gastroenterology procedures, consultations and clinical care. He also spends time mentoring residents and medical school students. “The most rewarding aspect of his career is the ability to combine the humanistic, the business and skill aspects of medicine and putting it all together to develop a successful product,” Dr. Ridout said. “There is a responsibility for the gifts, skills and talents that have been given to me in order to improve humanity.” Dr. Ridout recalls his graduation from medical school as a turning point of his life. Seeing the pride on his parents’

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Dr. Ridout earned his Medical degree from the University of Cincinnati and attained Board Certification in Internal Medicine and Gastroenterology. As a result of his dedication and professionalism, Dr. Ridout serves as a Fellow with the American College of Physicians and is a member of the American Society for Gastrointestinal Endoscopy and the American Gastroenterological Association. In addition to his professional accomplishments, Dr. Ridout helps the community at large, maintaining charitable ties to the Sylvia Olden Music Guild, American Cancer Society, United States Holocaust Memorial Museum and the National Association of Negro Musicians, Inc. He is also involved with the Arts Council Eastern Shore of Virginia Advisory Board where he utilizes a community-based business model for new ventures at Eastern New Mexico Medical Center. His mission is to administer enhanced methods of efficiency, profitability and cost-effective, quality healthcare. When looking into the future, Dr. Ridout would like to earn the role of director of musical ensembles and become involved in musical composition and orchestration. For more information, please visit www.enmmc.com.

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CWW Featured Member

Lisa Nelson Practice Administrator Dermatology and Oculoplastic Consultants SARASOTA, FL

isa Nelson is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare. Lisa is the Practice Administrator at Dermatology and Oculoplastic Consultants. Amassing over three decades of experience in the medical field, Lisa has been involved in the major office billing, clean up and set up policy and procedures to get the office back on track over the past 30 years. Lisa has been in this position for the past year. With her extensive knowledge in medical billing and coding as well as accounting and Human Resources, she flourishes as Practice Administrator. The staff at Docs has two medical doctors, two physician assistants, a nurse practitioner and a medical aesthetician; along with a very qualified staff of 18 staff members including an in- house certified lab tech. The staff has become a positive team and has a united front. Together as a team the office was able to accomplish so much. On her success, Lisa states “I am very proud to manage the practice and my team. The experienced and knowledgeable staff at Dermatology and Oculoplastic Consultants have one goal in mind: to provide patients with first class service and superior care within a professional and compassionate setting.” In the past year with the help of her team, they were able to increase revenue 20% and decrease the aging claims of 120 days old from 21.37% in 2014 to 2.3% within the year. This was a huge accomplishment for the team at Docs. The training program was implemented to train the whole staff as a group, not just in their area of the office. The focus was to create cross training and a better united front. Lisa was able to set up and create new policies and procedures as well as updated training plans for our staff with the doctors. She incorporated positive thoughts and energy daily with the staff. Moreover, Lisa likes to focus on constructive team lead meetings as well as informative staff meeting each week. With this being said, she creates a theme each month; with the theme she uses weekly quotes and training around the theme. One of her areas of focus when she started with Docs, Lisa sets up strategic planning to improve the time management of the team and set up SMART goals for herself and the staff. One of the weekly quotes: “A dream is just a dream. A goal is a dream with a plan and a deadline.” — Harvey Mackay

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When they set goals with a plan, we achieve them. Lisa set very high standards for herself when she started and felt she was able to achieve her goals much more with this incredible team. Docs’ offers so much more to the public than most practices in this area. Dr. Anderson is a Board Certified Dermatologist who understands the complexity of skin care and the vulnerability of patients entrusting their care to physicians. Dr. Anderson and our PA Monika Wrobel work together in our Dermatology side of our practice. Docs’ team has assembled a team of subspecialists to provide comprehensive, high caliber, medical, surgical and cosmetic skin care. Docs’ offers top of the line skin care products. Dr. Paul Brannan specializing in cosmetic and medical necessary eyelid procedures, as well as skin cancer facial reconstruction. Dr. Brannan completed his fellowship and offers a qualified physical’s care specialty for your eyes and for your cosmetic needs with Botox, filler Docs’ offers our cosmetic team of Jane Thomas ARNP, Stephanie Franklyn PA C and Bra Risner Medical Aesthetician. Our qualified and caring team offers a wide variety of needs for our patients to include: Laser treatment, non-surgical skin tightening and lifting, Sclerotherapy for leg veins, dermapen advanced micro needling, facial waxing and lash/ brow tinting, dermaplane, blue light, IPL, Isolaz, Mohs surgery and Ultheraphy. Accomplishments: CEHRS, CBCS, CPMA, CPCO, CPPM, HRCI Accounting Certification, Business Management Associate degree and a Senior certificate in Professional Society of Human resources. A member of the National Association of Professional Women, Lisa prides her success on her determination and loyalty. Her advice to those entering the field is to keep current with industry changes and continued education is key. Outside of work, she enjoys spending time with her family; her husband of 33 years, her daughter, son-in-law and three small grandchildren. Lisa enjoys giving back to charities in support of domestic violence, children and animal welfare. Looking into the future, Lisa would like to help expand the practice cosmetic side and outreach to Sarasota in this area the office offers as well as continued work in the community. For more information, please visit www.skineyedocs.com.

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Health & Wellness: Medicine

CWW Member Profiles Health & Wellness: Medicine

Martin L. Dresner, MD, FACS Program Director Department of Urology at Southern Arizona VA Health Care System TUCSON, AZ

M. and M. Paige Laughlin Lifetime Educator award by Ursinus College.

Catering to over 171,000 veterans across multiple counties in Southern Arizona and one county in Western New Mexico, Southern Arizona VA Health Care System is a 277-bed hospital administering primary care and sub-specialty health services for eligible veterans.

To date, one of Dr. Dresner’s biggest professional accomplishments took place in 2015 when he was awarded a Presidential Citation by the American Urological Association. He is an esteemed Fellow of the American College of Surgeons and member of the American Urological Association, the American Association of Clinical Urologists, the Society of Government Services Urologists (SGSU) and the American College of Surgeons. Furthermore, Dr. Dresner is the Past President of the Western Section of the American Urological Association and is the current Historian/Parliamentarian of the SGSU.

artin L. Dresner, M.D., FACS, is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Healthcare. Dr. Dresner is the Program Director of the Department of Urology at Southern Arizona VA Health Care System.

A physician for over 50 years, Dr. Dresner possesses board certification in Urology through the American Board of Urology. He has been part of the team at Southern Arizona VA Health for 22 years, where he specializes in all facets of urology as well as program and departmental management. Prior to private practice, Dr. Dresner retired from the U.S. Army in 1994 with the rank of Colonel. In addition to his clinical work, Dr. Dresner is an adjunct medical professor. A Vietnam veteran, Dr. Dresner received the Legion of Merit and Bronze Star as well as U.S. Airborne and Special Forces Airborne wings. He was also the 2014 recipient of the Henry

Dr. Dresner earned his Medical degree from Jefferson Medical College following a degree from Ursinus College. He completed his internship at Abington Memorial Hospital and his residency in General Surgery at Martin Army Community Hospital. He then concluded a second residency in Urology at Letterman Army Medical Center and his fellowship in Pediatric Urology at Children’s Memorial Hospital. For more information, please visit www.tucson.va.gov.

Health & Wellness: Medicine

Mark Philip Weintraub, MD Urologist Urologist Partners ALLENTOWN, FL

ark Philip Weintraub, M.D. is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare. Dr. Weintraub is an Urologist at Urologist Partners.

facets of urology and urologic cancer surgery. Prior to joining the team at Urology Partners, Dr. Weintraub served four years active duty in the U.S. Navy before retiring with the rank of Lieutenant Commander.

With a staff comprised of the most compassionate and experienced physicians, Urologist Partners provides the most up to date, state of the art advanced healthcare technology by utilizing patient centered and innovative treatment methods.

Board Certified through the American Board of Urology, Dr. Weintraub is a member of the American Urological Association, the American Medical Association, the Florida Urological Society and the Manatee County Medical Society.

In the healthcare industry for 26 years, Dr. Weintraub has been in this position for seven years. He specializes in all

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A graduate of Loyola University, Dr. Weintraub completed his Residency at Tulane University. To learn more, please visit www.urology-partners.com.

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Lynne A. Johnson, MD Private Practice LA VETA, CO

ynne A. Johnson, M.D., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare.

Licensed to practice medicine in both Colorado and Texas, Dr. Johnson has over 25 years of hands-on experience. Specializing in emergency medical care, family medicine, energy medicine and healing, holistic health and more, Dr. Johnson’s additional expertise in fibromyalgia has her frequently sought out by other professionals and patients. In addition to private practice, Dr. Johnson has also taught Microbiology to nursing students at the University of New

Mexico and is currently working towards her healing touch certification. Board Certified in Family Medicine, Dr. Johnson’s passion for helping others has awarded her recognition as a 2016 Top Doctor in La Veta, Colorado. Following receipt of both Bachelor and Master of Science degrees in Microbiology at the University of New Mexico, Dr. Johnson went on to attain her Medical degree from the University of Texas Medical Branch at Galveston. Dr. Johnson then completed her Internship at Parkland Hospital, followed by a Residency in Family Medicine at the University of Texas and second Residency in Anatomic and Clinical Pathology at University of Colorado.

Health & Wellness: Medicine

Dr. Manjula Raguthu Physician Medwin Family Medicine & Rehabilitation BROWNSVILLE, TX

r. Manjula Raguthu is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Healthcare. She serves as a Physician at Medwin Family Medicine & Rehabilitation.

Established in 2004, Medwin Family Medicine & Rehabilitation is a healthcare facility for patients ranging in age from newborns to the elderly population. Delivering quality and comprehensive health services, the physicians at Medwin Family Medicine & Rehabilitation are dedicated to providing patients with utmost care with convenient locations and flexible office hours. Specializing in internal and family medicine, Dr. Raguthu possesses over 20 years in the medical field. Her areas of expertise include the following: acute care, anti-aging, pediatrics, obstetrics and gynecology, pain management as well as sports medicine and injury. In this capacity, Dr. Raguthu is also responsible for the supervision of the medical staff, overseeing the primary care

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clinic and assigning clinical duties. Recognized as one of the Best Family Physicians in America by the Consumer’s Research Council of America for 2009, 2006 and 2004, Dr. Raguthu holds the 32nd rank in Family Practice Boards in America and has received many additional honors throughout the course of her career. A member of the American Academy of Family Physicians, the American Medical Association, the American Association of Physicians of Indian Origin, the Texas Academy of Family Physicians and the American Anti-Aging Academy, Dr. Raguthu enjoys photography and badminton in her free time. Dr. Raguthu earned her Postgraduate Diploma in Obstetrics and Gynecology in addition to Bachelor of Medicine and Bachelor of Surgery degrees from Guntur Medical College. In 2008, she was Re-Certified in Family Practice and holds an Advanced Trauma Life Support Certification, Medical Office Management Certification and is a Certified Medical Coder and Certified Compliance Officer. For more information, please visit www.medwinfamily.com.

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Mehran Salari, MD Partner and Radiologist Southfield Radiology Associates NOVI, MI

ehran Salari, M.D., is recognized by Continental Who’s Who as a 2016 Radiology Professional of The Year in the field of Healthcare. His professional title is Partner and Radiologist at Southfield Radiology Associates.

Providing state of the art diagnostic imaging and integrated medical services for countless patients, Southfield Radiology Associates has been serving local residents with first-class healthcare resources and medical education since its inception in 1931. In the industry for 13 years, Dr. Salari is a seasoned radiologist specializing in diagnostic, interventional and vascular radiology where he assists patients in the areas of fibroid embolization, pelvic congestion, male varicose seals and more. Dr. Salari’s work also extends to cover embolization for gastrointestinal bleed or other internal hemorrhages due to trauma or malignancy; as well as interventional oncology including percutaneous tumor ablation as well as transarterial chemoembolization or internal brachytherapy.

Additionally, Dr. Salari performs percutaneous vertebro plasty or kyphoplasty, TIPS, complex mesentric angiograms and various endovascular treatments. Recognized by Leading Physicians of the World, Dr. Salari is an esteemed member of the American College of Radiology, the Michigan State Medical Society, the Oakland County Medical Society, the Society of Interventional Radiology, the Michigan Radiological Society and the Radiological Society of North America. In 2005, Dr. Salari received the honor of Physician of the Year at Providence Hospital and is licensed to practice in Michigan. He is presently affiliated with Providence Hospital, St. John Providence Park Hospital and Garden City Hospital. Dr. Salari received his Medical degree from Shiraz University and completed his residency in Diagnostic Radiology at Providence Hospital as well as his fellowship in Vascular Interventional Radiology at William Beaumont Hospital. To learn more, please visit www.southfieldradiology.com.

Health & Wellness: Medicine

Thomas Pitoscia, MD Physician Associates in Primary Care MILBURN, NJ

homas Pitoscia, M.D., is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Healthcare. Dr. Pitoscia is a Physician at Associates in Primary Care. Providing treatment for various medical issues for individuals ranging as young as eight to senior citizenship, Associates in Primary Care is dedicated to providing patients with first class medical services in a warm and compassionate setting. A seasoned physician with over three decades of experience, Dr. Pitoscia specializes in internal medicine and primary care. His expertise in family medicine makes him a favorite to local residents. Selected for inclusion as an exclusive M.D. VIP, Dr. Pitoscia is an honored Fellow of the

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American Academy of Medicine. Board Certified through the American Board of Internal Medicine and the National Board of Medical Examiners, Dr. Pitoscia is a member of the American College of Physicians, the American Medical Association, the New Jersey Medical Society and the Essex County Medical Society. Beginning his educational career at Seton Hall University with his undergraduate degree in Biology and Chemistry, Dr. Pitoscia earned his Medical degree from Rush University. He then went on to complete his Residency at Columbia University, College of Physicians and Surgeons. For more information, please visit www.mdvip.com.

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CWW Member Profiles Health & Wellness: Medicine

Michael Binder, MD Physician Ridge Pain Medicine and Anesthesiology, LLC PARAMUS, NJ

ichael Binder, M.D., is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Healthcare. Dr. Binder is a Physician at Ridge Pain Medicine and Anesthesiology, LLC.

Possessing over 40 years of experience, Dr. Binder is an expert healer in pain medicine. Specializing in anesthesiology, interventional pain management and minimally invasive spine surgeries, Dr. Binder is a true workaholic, stating “medicine is [his] life.” Recognized as a 2013 Top Doctor in New Jersey, Dr. Binder is Board Certified in Anesthesiology and Pain Management through the American Board of Anesthesiology. His advice to young professionals entering the field is “you have to love what you do and be professional and never stop learning. Always study. With the tremendous technical advances in healthcare, you must remain up to date with changes.”

To keep abreast of industry changes and medical advancements, Dr. Binder remains an esteemed member of the American Society of Anesthesiologists, the New Jersey State Society of Anesthesiologists, the American Academy of Pain Medicine, the American Society of Interventional Pain Physicians and the New Jersey Society of Interventional Pain Physicians. Outside of work, he enjoys quality family time, hiking and jazz and classical music. Dr. Binder’s granddaughter is currently studying medicine and will be a fourth generation doctor. Throughout the course of his education and training, Dr. Binder studied at Krasnoyarsk Medical Academy in Russia and attained his Medical degree at SUNY Buffalo, State University of New York School of Medicine and Biomedical Sciences, where he also completed his residency. He completed his internship at Brown University.

Health & Wellness: Medicine

Kristin Shaneyfelt, DO, FACOG OB/GYN at Starling Physicians Clinical Instructor at the University of Connecticut Medical School SOUTH GLASTONBURY, CT

ristin Shaneyfelt, D.O., FACOG, is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare. Dr. Shaneyfelt is an OB/GYN at Starling Physicians and a Clinical Instructor at the University of Connecticut Medical School.

As the state’s leading multispecialty healthcare organization with over 250 providers throughout 28 locations, Starling Physicians provides top tier medical services within 25 medical specialties. In the healthcare industry for 12 years, Dr. Shaneyfelt specializes in high-risk obstetrics and gynecology, laparoscopic surgery and medical education.

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Board Certified by the American Board of Obstetrics and Gynecology, Dr. Shaneyfelt was the first physician to perform a single incision laparoscopic hysterectomy. An esteemed member of the American Medical Association, FACOG, AIUM and IAHP, she has been recognized by Leading Physicians of The World for her contributions to medical excellence. After graduating from Lake Erie College of Osteopathic Medicine with her D.O., Dr. Shaneyfelt went on to complete her Internship and Residency at the . For more information, please visit www.cmgmds.com.

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Paul Thomas Khoury, MD Diagnostic Radiologist White Plains Radiology Associates WHITE PLAINS, NY

aul Thomas Khoury, M.D., is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Healthcare. Dr. Khoury is a Diagnostic Radiologist at White Plains Radiology Associates.

A comprehensive diagnostic radiology center, White Plains Radiology Associates provides patients with state-of-the art information regarding the structure and function of the human body that is frequently unavailable without surgery. An essential element of the healthcare industry, radiology is a vital part of medicine. The 2015 Top Doctor Award recipient, Dr. Khoury has been in practice for over 40 years, specializing in diagnostic and interventional radiology, MRI scanning and advanced imaging services. Possessing board certification in Diagnostic Radiology plus Special Competence in Nuclear Radiology

through the American Board of Radiology, Dr. Khoury is a favorite amongst patients and a knowledgeable veteran to peers. A member of the American College of Radiology, International Association for Healthcare Professional and Leading Physicians of The World, Dr. Khoury is also an attending physician at Montefiore Medical Center in addition to his work in practice. A radiology department in the hospital was named on his behalf. Upon receipt of his medical degree from St. Joseph’s University Faculty of Medicine and Pharmacy, Dr. Khoury moved to New York, where he completed residencies at Mount Sinai St. Luke’s Hospital and Mount Sinai Roosevelt. For more information, please visit www.wphospital.org.

Health & Wellness: Medicine

Prashant Jolepalem, MD Radiologist Westchester PET and Medical Imaging HAWTHORNE, NY

rashant Jolepalem, M.D., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare. Dr. Jolepalem is a Radiologist with Westchester PET and Medical Imaging.

Fellowship Award in 2016 by the Radiological Society of North America in addition to the 2013 and 2014 W.H. Bierwaltes Award from the Central Chapter of the Society of Nuclear Medicine and Molecular Imaging.

Different than an x-ray, MRI or ultrasound scan, a positron emission tomography (PET) scan is a state-of-the-art medical imaging technology that grants medical professionals the ability to visualize abnormal cellular activity throughout the body.

A member of the American College of Nuclear Medicine, Dr. Jolepalem serves on several subcommittees with the Society of Nuclear Medicine and Molecular Imaging in his time outside of work. He also enjoys hiking, playing golf and quality family time.

In this position for three years, Dr. Jolepalem is a radiologist specializing oncologic and neurological imaging, PET-CT, SPECT-CT and radiotherapy.

Beginning his educational career earning his Bachelor’s degree in Economics from the University of Michigan, Dr. Jolepalem went on to attain his Medical degree from Saint Matthew’s University School of Medicine. He then completed his Transitional Residency at St. Joseph Mercy Oakland and Nuclear Medicine Residency at William Beaumont Hospital.

Board Certified by the American Board of Nuclear Medicine, Dr. Jolepalem has authored over 20 peer-reviewed research articles. He is the recipient of the Robert E. Henkin

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To learn more, please visit www.westchesterpetct.com.

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Health & Wellness: Medicine

CWW Member Profiles Health & Wellness: Medicine

Dr. Natasha R. Chinn Medical Doctor Brescia and Migliaccio, PC HOBOKEN, NJ

r. Natasha R. Chinn is recognized by Continental Who’s Who as a 2016 Top Doctor in the field of Healthcare. She serves as a Medical Doctor at Brescia and Migliaccio, PC.

Established in 1992, Brescia and Migliaccio was founded by Dr. Mark Brescia and his wife, Dr. Patricia D’Alberti, with the mission to aid women living in communities where women’s healthcare needs were underserved. Since its inception, the practice has grown to not just include obstetrics and gynecology, but women’s primary healthcare services as well.

With over a decade of hands-on experience, Dr. Chinn specializes in all facets of obstetrics and gynecology including patient care, high-risk obstetrics, abnormal bleeding, candidiasis of vulva and vagina, pregnancy, delivery and more. The recipient of the Humanism Award, Dr. Chinn is an esteemed Fellow of the American College of Obstetricians and Gynecologists and enjoys dancing in her spare time. Dr. Chinn attained her Medical degree from UMDNJ New Jersey Medical School, as well as her undergraduate degree from Yale University. To learn more, please visit www.bresciamedical.com.

Health & Wellness: Medicine

Nupur Ghoshal, MD, PhD Neurologist and Assistant Professor Washington University School of Medicine ST. LOUIS, MO

upur Ghoshal, M.D., Ph.D., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Medicine. Dr. Ghoshal is a Neurologist and Assistant Professor at Washington University School of Medicine. Committed to delivering an unparalleled educational experience to its students, Washington University’s mission is to offer a variety of undergraduate, graduate and doctoral programs through first-class instruction and countless research opportunities. An esteemed healthcare professional, Dr. Ghoshal has been in the medical field since 2003. She began working for Washington University School of Medicine seven years ago, where she focuses on clinical trials for Alzheimer’s disease and related disorders. In addition to her research, Dr. Ghoshal teaches residents, medical students and premedical students at the university.

A testament to her success and drive, Dr. Ghoshal has presented her work at various meetings and conferences. Throughout the course of her career, her work has been showcased at the American Academy of Neurology (AAN), International Conference on Alzheimer’s disease (ICAD), and Society for Neuroscience (SFN) meetings. Board Certified in Neurology, Dr. Ghoshal maintains affiliations with AMA, AOA, AAN, SFN and Sigma Xi. Dr. Ghoshal initially began her education with an undergraduate degree in Genetics from Iowa State University. She then attained her Medical degree from Feinberg School of Medicine at Northwestern University as well as a Ph.D. in Cell and Molecular Biology also at Northwestern University. She completed her Residency in Neurology at Washington University and Barnes Jewish Hospital. During the course of her Dementia Fellowship at Washington University, Dr. Ghoshal received both the Poletsky and Kopolow Awards for exceptional dementia care and research. For more information, please visit www.wustl.edu.

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Dr. Max I. Hamburger, MD, FACP, FACR Rheumatologist Rheumatology Associates of Long Island MELVILLE

r. Max I. Hamburger, M.D., FACP, FACR, is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare. Dr. Hamburger is a Rheumatologist at Rheumatology Associates of Long Island.

Comprised of a heavily experienced and knowledgeable staff, the team at Rheumatology Associates of Long Island is driven to help Long Islanders with the diagnosis, treatment and prevention of various rheumatic diseases. In the industry since 1973, Dr. Hamburger has been in practice at Rheumatology Associates of Long Island since 1980. Throughout the years, he has become a seasoned physician specializing in clinical research, internal medicine, rheumatology and medical education as well as patient and managed care services. Board Certified in Rheumatology and Internal Medicine, Dr. Hamburger currently serves as President of the New York Rheumatology Society and American Society of Clinical Rheumatologists. Recognized as a 2015 Top Doctor, he is Founding Fellow of the American College of Rheumatology and

Founding Member of the New York State Rheumatology Society. A Fellow of the American College of Physicians, Dr. Hamburger is a member of the National Osteoporosis Foundation and on the Honorary Board of Directors of the Long Island Arthritis Foundation. Additionally, he is extremely involved with the Dorothy and Aaron Hamburger Fund in memory of his parents. The author of over 50 publications, Dr. Hamburger is the recipient of the Regina Quick Award for Medical Excellence as well as recognition by the Arthritis Foundation for his contributions to his community. At the start of his educational career, Dr. Hamburger graduated from Rutgers University (Phi Beta Kappa and Summa Cum Laude) with his Bachelor’s degree. He then went on to earn his Medical degree from the Albert Einstein College of Medicine; followed by both Internship and Residency at Bellevue Hospital Center and Fellowship at the National Institutes of Health. To learn more, please visit www.rheumatologydocsli.com.

Health & Wellness: Medicine

Chhavi Agarwal, MD Pediatric Endocrinologist Pediatric Endocrinology of New York SCARSDALE, NY

hhavi Agarwal, M.D., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare. Dr. Agarwal is a Pediatric Endocrinologist at Pediatric Endocrinology of New York. Dr. Chhavi Agarwal, a pediatric endocrinologist with offices in Scarsdale and Queens, New York, is known for the compassionate and individualized attention she brings to each patient from the initial consultation through subsequent care. Certified by the American Board of Pediatrics, she is highly experienced in treating pediatric endocrine conditions such as growth, thyroid, pituitary, adrenal, and puberty disorders that affect the growth and development of children and devotes her practice providing individualized care.

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Dr. Agarwal’s extensive training, which began in India, included fellowship training in pediatric endocrinology at Columbia University and pediatric training in London. An active researcher, she has undertaken considerable research on the effects of obesity and insulin resistance on cardiovascular health in children and adolescents. Dr. Agarwal’s expertise also allows her to serve in an expert consultant capacity in addition to teaching pediatric staff and medical students. She has been recognized as a Top Doctor by Westchester Magazine in 2014, one of New York Magazine’s Top Doctors from 2012 through 2015, and one of Castle Connolly’s Top Doctors from 2012 through 2015. For more information, please visit www.pedsendony.com

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Health & Wellness: Medicine

CWW Member Profiles Health & Wellness: Medicine

Rosaleen Chun, MD, FRCPC, MHS Medical Doctor, Alberta Health Services, the University of Calgary Owner, RChun Professional Corp. CALGARY, AB, CANADA

osaleen Chun, M.D., FRCPC, MHS, is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Healthcare. Dr. Chun is a Medical Doctor working at Alberta Health Services, the University of Calgary and is the Owner of RChun Professional Corp.

A seasoned physician, Dr. Chun has been in the healthcare industry since 1996. With her strong background and expertise in anesthesiology, Dr. Chun practices through her own company, RChun Professional Corp, and is a consulting representative at the University of Calgary’s department of anesthesia as well as with Alberta Health Services. To keep up with the latest in healthcare, Dr. Chun maintains affiliations with the Canadian and Alberta Medical Associations as well as the College of Physicians and Surgeons of Alberta. Through her involvement with the nonprofit Hope for the Nations, Dr. Chun helps to support orphans and widows in underprivileged nations.

Throughout the course of her studies, Dr. Chun earned her Doctor of Medicine, and then specialized in Anesthesiology at the University of Toronto followed by her Master of Health Sciences in Epidemiology from the University of British Columbia. Dr. Chun began her studies at the University of Western Ontario with her Bachelor of Science degree. Additionally, she is subspecialized in cardiac anesthesia, and holds a certification in Perioperative Transesophageal Echocardiography. In the years to come, Dr. Chun plans to continue in her medical, educational and entrepreneurial endeavors, eventually having a greater focus on health in well-being and quality in living. She would also like to bring healthcare and education to the third world to address health issues in underdeveloped areas. For more information, please visit www.rchunmd.com.

Health & Wellness: Medicine

Dr. Sumin B. Shah Family Physician Amita (Formerly Naperville Family Medicine) NAPERVILLE, IL

r. Sumin B. Shah is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare. Dr. Shah is a Family Physician at Amita. (Formerly Naperville Family Medicine)

Offering primary and specialty care services in over 70 locations throughout Cook, DuPage, and Will counties, Amita Health is a growing group of over 300 providers within various primary and specialty care centers. Inspired by his uncle, a fellow primary care physician, Dr. Shah has been in practice for 18 years. His areas of concentration include all aspects of family medicine with additional expertise in working with patients suffering from asthma, anxiety phobic disorders, diabetes and migraines; as well as rhinitis and mole excision.

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Moreover, Dr. Shah has further interest in nutrition and exercise counseling. Possessing Board Certification in Family Medicine, he encourages a healthy lifestyle and healthy eating among his patients. When it comes to newcomers in the medical field, Dr. Shah’s advice is “listening to patients is key; never rush and never overbook your schedule.” Dr. Shah earned his Medical degree from the Chicago College of Osteopathic Medicine at Midwestern University. He then went on to complete his Internship at Advocate Illinois Masonic Medical Center and Residency at Christ Hospital in Oak Lawn, IL. To learn more, please visit www.adventisthealthpartners.com.

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CONTINENTAL WHO’S WHO • ICE MAGAZINE • WHO’S NEW AT CWW

SOMETIMES MY HUMAN DOESN’T WEAR PANTS AT HOME. IT’S A RIOT. — COLBY adopted 06-18-11

Who’s New at CWW (cont’d) Marion A. Watkins President Melissa Weaver Accounts Manager TCW Building Maintenance Karla Webster Dyess Safety Officer/QC-QA in Production Constructors, Inc. Mark P. Weintraub Urologist Urology Partners Barbara Welch Emergency Department RN and Clinical Analyst Fairfield Medical Center Kathy Weygand Owner/ Certified Autism Specialist Your Autism Solutions Center of MN, Inc.

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Diane Whitehead Board Secretary South Seas Healthcare Trust Dawn Wielenga Beegle Restaurant Owner Horse Shoe Diner Sue Wilburn Shift Manager-Aseptic Production Novo Nordisk Mr. Merideth L. Wilcox CEO-Sole Proprietor and Entrepreneur M.L Wilcox Associates Cheryl J. Wilkinson Founder and CEO Transitional Assistance, Inc. Lorita B. Williams CEO and Founder Accelerated College Experiences

Larry G. Wilzbacher Referral Source Liaison/Business Development Deaconess Cross Pointe Behavioral Health/Deaconess Concern EAP Deanna C. Won Founder Keynotes to Life

Micky Yamatani Attorney Micky Yamatani Carol Yeh-Garner Royal Crown Diamond Young Living Independent Distributor A Well Lived Life, Inc Jessica Yeung Director of Quality Improvement RCM of Washington, Inc.

Christina Woods President and Owner Diversity Consulting, LLC Kamal R. Woods Board Certified Neurosurgeon Advanced Neurosurgery Associates, Inc. Kathrin M. Wyss CEO, Transformative Coach and Change Agent Beachtig CTC, Inc.

Cristina D. Zanazzi Director of Financial Reporting and Tax Union Square Hospitality Group, LLC Michael Zehm Dental Surgeon Zehm Dental Suisse Lesa Zuehlke Director San Jose String Academy

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CWW Member Profiles Health & Wellness: Medicine

Martin L. Gelman, MD President Greater Boston Medical Associates MILFORD, MA

artin L. Gelman, M.D., is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Healthcare. Dr. Gelman is the President of Greater Boston Medical Associates.

disease, hypertension, metabolic disorders such as hyperparathyroidism, diabetes mellitus, kidney stones and renal replacement therapy including both dialysis and kidney transplants.

A seasoned medical doctor, Dr. Gelman has been practicing medicine for over 40 years. In this capacity, his areas of concentration include primary care, internal medicine, disease diagnostics and more. With offices across multiple locations, Dr. Gelman’s family friendly practice offers the latest in healthcare technology.

In addition to his practice, Dr. Gelman is an Assistant Professor at Tufts University School of Medicine. Outside of work, he enjoys golfing and skiing.

Board Certified in Internal Medicine and Nephrology, Dr. Gelman specializes in the field of Nephrology; a complex field that incorporates both basic and clinical science into the practical management of patients with a variety of kidney related disorders. These disorders include chronic kidney

Recognized by U.S. News & World Reports Top Doctors List in 2011, he earned his Medical degree from College of Physicians and Surgeons of Columbia University and Indiana University. Dr. Gelman then went on to complete both his Internship and Residency at the University of Southern California as well as a Renal Medicine Fellowship at Massachusetts General Hospital. For more information, please visit www.milfordregional.org.

Health & Wellness: Medicine

Melda Isaac, MD Founder and Dermatologist MI-Skin Dermatology and Laser Center WASHINGTON, DC

elda Isaac, M.D., is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Healthcare. Dr. Isaac is the Founder and Dermatologist at MI-Skin Dermatology and Laser Center.

Offering the latest technologies in dermatology, the team at MI-Skin Dermatology and Laser Center are highly trained and experienced in all aspects of skin care and treatment. In the healthcare field since 1995, Dr. Isaac has been in practice for 15 years. She specializes in all facets of medical and cosmetic procedures. An expert in aesthetics and laser treatments, Dr. Isaac provides the following services: body contouring, dermal fillers and injectables, Botox treatments, skin tightening and more. Maintaining consecutive recognition as one of Washington DC’s “Top Docs” by the Washingtonian Magazine, Dr. Isaac is

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a Board Certified physician and enjoys being with her daughter and outdoor activities in her time outside of the office. To keep abreast of the latest industry changes, Dr. Isaac is a member of the American Academy of Dermatology, the American Society for Dermatologic Surgery, the Women’s Dermatologic Society, the American Society for Laser Medicine and Surgery and the Washington DC Dermatologic Society. Initially beginning her educational career with a Bachelor’s degree in Biology from Villanova University, Dr. Isaac went on to earn her Medical degree from the Hershey Medical Center at Pennsylvania State University. She completed her Residency Training at George Washington University. For more information, please visit www.mi-skin.com.

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Dr. Simon S. Rabinowitz, PhD, MD, FAAP Visiting Professor and Vice Chairman of Pediatrics State University of New York (SUNY) Downstate Medical Center NEW YORK, NY

r. Simon S. Rabinowitz, Ph.D., M.D, FAAP, is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Medicine. Dr. Rabinowitz is a Visiting Professor and Vice Chairman of Pediatrics at State University of New York (SUNY) Downstate Medical Center.

Previously, Dr. Rabinowitz served as the Chairman of the Nutrition Committee at Kings County Hospital, where he introduced the dissemination of food and drug interaction handouts in English, Spanish and Creole, to all patients picking up prescriptions at the hospital pharmacy.

As one of the largest colleges of medicine in New York, the SUNY Downstate Medical Center is the only academic medical center combining health education, research, and patient care services to the residents of Brooklyn.

Throughout the course of his career, Dr. Rabinowitz has been a peer reviewer for Pediatrics, the Journal of Pediatric Gastroenterology, Hepatology and Nutrition, the Journal of Pediatric Surgery and other publications. Previously, he served as the Chairman of Pediatrics and the Pediatric Residency program director at St. Vincent Hospital, Staten Island and Richmond University Medical Center. There, he introduced a number of advances in resident education that were utilized throughout the entire hospital and served as the Chairman of the hospital’s Graduate Medical Education Committee. During his tenure, his department received Health Grades’ Pediatric Patient Safety Excellence Award, given to less than 5% of the hospitals in the nation.

As a member of the American Academy of Pediatrics, the North American Society for Pediatric Gastroenterology, the American Gastroenterology Association and the American College of Gastroenterology, Dr. Rabinowitz is an esteemed physician with over three decades of experience. He is Board Certified in Pediatrics and Pediatric Gastroenterology, Hepatology and Nutrition. He has published articles in a variety of areas, including eosinophilic esophagitis, Helicobacter pylori, viral and congenital hepatitis, gastroesophageal reflux and necrotizing enterocolitis. In addition to being well known for his care of inner city and developmentally challenged children, Dr. Rabinowitz has also received international accolades for his innovative research in children with HIV infection. Original work published by Dr. Rabinowitz was chosen to appear in a recent issue of World Biomedical Frontiers because of its “innovation and potential for significant impact.” Dr. Rabinowitz found that the most common bacterial infection in humans, Helicobacter pylori, which is the cause of most duodenal ulcers and many cases of gastric cancer, appears to also protect children from obesity. His work validates previous observations made in Chinese and Italian children. He hypothesizes that disturbances in a gastric hormone secondary to the infection not only prevents obesity through its receptors in the satiety center in the brain but also explains why the harmful pathogen has colonized humans for 100,000 years. He was invited to present this theory at an international conference of Pediatric Gastroenterology in Jaipur India in February 2016 (visit www.pghtn.com for more details). Dr. Rabinowitz has presented more than 35 posters at national and international conferences and authored nearly 40 published articles and book chapters. He has also lectured to a variety of medical audiences. He created the Division of Pediatric Gastroenterology at Downstate, and started the fellowship training program there which was among the first in the country to be certified by the American College of Graduate Medical Education. He remains actively involved in teaching fellows, residents and students on the wards and as a lecturer.

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Dr. Rabinowitz has been included in all 15 published editions of Castle and Connolly’s Metropolitan New York City’s Top Doctors, multiple times in New York magazine’s Top Doctors, in a number of Who’s Who publications including Who’s Who in America 2015 and 2016, Leaders of Health Care 2014-5, Worldwide Who’s Who of Executives, Professionals and Entrepreneurs, and America’s Top Physicians. Recognized by Doctors of Excellence, Dr. Rabinowitz has contributed a number of articles to the on-line medical encyclopedia emedicine/medscape including the very popular “failure to thrive” and “abdominal examination.” He has created multiple educational videos for children and their parents that can be viewed on the popular medical website, www.drmdk.com. Dr. Rabinowitz obtained his Medical degree from the University Of Miami School Of Medicine. He went on to complete his Pediatric residency and his fellowship in Pediatric Gastroenterology at the Mount Sinai School of Medicine. Prior to becoming a physician, he earned his Ph.D. in Physiological Chemistry from the University of Wisconsin – Madison, as well as his undergraduate degree in Chemistry from Vassar College. Coming from a modest Brooklyn background, Dr. Rabinowitz worked his way through college as a high school janitor, Coney Island parks department beach cleaner, window and dishwasher, busboy, peddler and panty hose salesman. Aside from the demands of work, Dr. Rabinowitz enjoys gardening, photography, bicycling, yoga and karate. He and his oldest son are Black Belts in Kyokushin Karate.

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Health & Wellness: Medicine

CWW Member Double Feature Health & Wellness: Medical Research

Dr. Christopher Stephen Lange SB, DPhil, KCOM

Professor of Radiation Oncology; Molecular and Cell Biology State University of New York - Downstate Medical Center NEW YORK, NY

r. Christopher Stephen Lange, SB, D.Phil., KCOM, is recognized by Continental Who’s Who among Pinnacle Professionals in the fields of Medical, Molecular and Cellular Biological Research.

Educated at the Massachusetts Institute of Technology and Oxford University, Dr. Lange is a Professor of Radiation Oncology and of Molecular and Cell Biology at the State University of New York (SUNY) - Downstate Medical Center. He is also currently the Director of Radiation Research and Associate Director of the Residency Program of the Radiation Oncology Department. As one of the largest colleges of medicine in New York, the SUNY Downstate Medical Center — together with the Colleges of Medicine, Nursing, Heath Related Professions and Schools of Graduate Studies and of Public Health — is the only academic medical center combining medical education, research and patient care services to the residents of Brooklyn. An esteemed teacher and researcher, Dr. Lange began his medical science career in 1962 as a Research Officer in the British National Health Service. He returned to the United States to serve his appointments at the University of Rochester - School of Medicine and Dentistry and Departments of Radiology and Radiation Biology and Biophysics (the U.S. Atomic Energy Commission Project for peaceful uses of atomic energy). He subsequently returned to New York City as Professor of Radiation Oncology and Molecular and Cell Biology at SUNY Downstate Medical Center, where he has been working for over 30 years.

Presently, Dr. Lange’s main research focus lies in determining if his Hybrid Spheroid Assay, which measures the sensitivity of individual patient cancer stem cells (CSCs) to proposed treatments, correctly predicts who will fail the center’s standard of care treatments. Since the CSCs are the cells responsible for the long-term growth of cancers and from which the cancers recur, they must be eliminated to achieve a cure. If this assay’s predictions are accurate, patients can be offered alternative treatments more effective for them. A testament to his success and determination, Dr. Lange holds a U.S. Patent on his Hybrid Spheroid Assay (Methods of Assaying Sensitivity of Cancer Stem Cells to Therapeutic Modalities) which promises to allow the individualization of cancer treatment selection for optimal results for each patient. Amongst his international honors, Dr. Lange received the Knight’s Cross, Order of Merit from the President of Poland; a lifetime Honorary Consultantship from the Holy Cross Oncology Center in Kielce, Poland; a Visiting Professorship at Chengdu Oncology Center from the government of China; and a Certificate of Gratitude from the president of the University of Hirosaki, Japan, for his scientific contributions. For more information, please visit www.downstate.edu.

Dr. Lange’s major research contributions have changed paradigms. They have been: the explanation of organismal radiation lethality (or organ failure) in terms of the survival, number, and repopulation ability of its underlying stem cells; a theory of why animals age; a demonstration that doublestrand breaks in the hereditary material are reparable and that irradiated cell survival can be understood in terms of the kinetics of their repair; the mechanism of tissue polarity control; the higher order structure of mammalian chromosomes (clustered loop model); and development of a patented assay for the response of individual patient cancer stem cells to proposed treatments, the Hybrid Spheroid Assay. The first of these forms the basis of our current understanding of the acute responses of tissues to radiation therapy; the last makes possible the individualization of cancer treatments.

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Faith M. Knabe (Faith K. Goldschmidt) MA, MPH

Retired Research Scientist, Manager of Data Evaluation New Jersey Department of Health (DOH) MONROE TOWNSHIP, NJ

aith M. Knabe (Faith K. Goldschmidt) M.A., MPH, is recognized by Continental Who’s Who with the 2015-2016 Lifetime Achievement Award as a result of 50 years of excellence in the field of Healthcare. Faith’s areas of concentration are varied and include public health; research; information analysis; report writing; grant writing and monitoring; project management; education and training; database creation and management; institutional review board participation and chairing; healthcare systems; quality of care; cost of care and treatment pattern analysis; community health; health needs interviews; community coalition building; online education; and the clinical microbiology research areas of wound care and burn care. Now retired, Faith most recently was a Research Scientist and Manager of Data Evaluation with the New Jersey Department of Health (DOH), Division of HIV, STD and TB Services (DHSTS), HIV/AIDS Care and Treatment Unit. She spent almost 25 years with the State of New Jersey, first in the Division of Health Planning and Resources Development, and then in DHSTS in the DOH. Faith was a member and Chair of the Department’s Institutional Review Board (IRB), which oversees all research on human subjects for almost ten years. She also spent four years at New Jersey Medical School as a Research Scientist, Coordinator of Research projects, and liaison with University of Medicine and Dentistry of New Jersey’s IRB. While in HPRD, Faith was one of the creators, implementers and administrators of New Jersey’s Diagnosis Related Group (DRG) system of hospital payment, which was adopted by Medicare in 1983 as the basis for its Prospective Payment System (PPS). As a Unit Director, Faith coordinated and managed the tasks of five teams (30 staff), which ran New Jersey’s DRG System (Clinical and Quality of Care, Development, Certificate of Need, Financial Feasibility and Audit, and Data Teams). Considered an expert on the DRG system, Faith presented testimony on the System to numerous federal and state committees, and gave many lectures on various aspects of the DRG system. The PPS and various adaptations of it still exist as the federal method of payment for hospitals, federally qualified health centers, home health agencies, etc. In the Division of HIV, STD and TB Services, Faith oversaw the collection, management and analysis of data from agencies funded by the federal Health Resources and Services Administration (HRSA) Ryan White CARE Act by the State, through the Department of Health. She oversaw report creation for HRSA, the State and other requestors. She was also the Chairperson of the Data Group charged with linking Division and external databases to determine trends and outcomes in the HIV epidemic, and efficiency and efficacy of care and treatment.

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Faith was also Chairperson of the Division Security and Confidentiality Policy Committee, which created the Division Security and Confidentiality Policy for data collected by the Division. She reviews, updates and trains employees on the Policy on an annual basis. A second function of the Chairperson is to serve as Data Security Officer for the Division. Faith worked with the State Office of Information Technology, the Department’s Office of Information Technology Services and State Security Officers to ensure security and confidentiality of HIV/AIDS information. Another function of the Chairperson is to formally investigate potential breaches of confidentiality and security of HIV/AIDS data, document and make recommendations to upper management, Legal and Regulatory Affairs, the Office of the Attorney General and the federal Centers for Disease Control and Prevention (CDC) as necessary. With 12 years of experience in community health and online education, Faith served as both an independent consultant and as a member of two Local Advisory Boards (liaison organizations between communities and the State Department of Health) on various projects such as county health needs surveys, community focus groups, primary and secondary data analyses, sudden cardiac death, Automated External Defibrillators, and services for juveniles at risk or in the juvenile justice system. She also analyzed and trained hospital staff in three New York hospitals to analyze their clinical, financial and personnel information collected in a proprietary database system created to identify growth, profit and problem areas. She helped initiate the online Master of Health Administration program, and taught two courses online for a New Jersey university for four years. Faith started her career in healthcare in 1967 as a Research Scientist in the Clinical Microbiology Section of the Research Division of Johnson & Johnson. During her 11-year tenure, she developed, organized, coordinated and managed projects to test and identify effective and efficient new and existing products for wound care, burn care and topical therapies. Faith earned her M.A. in Microbiology from Smith College in 1963. She also holds a Master’s of Public Health degree in General Public Health from Columbia University Mailman School of Public Health (1978). In addition, Faith received a Bachelor of Arts in Biology from Clark University in 1962 and is currently a member of the NY Academy of Science, Sigma Xi; and the National Association of Professional Women.

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Health & Wellness: Medical Research

CWW Member Profiles Health & Wellness: Nursing

Barbara Welch, MS, RN Emergency Department RN and Clinical Informatics Analyst Fairfield Medical Center RUSHVILLE, OH

arbara Welch, M.S., R.N., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare. She serves as an Emergency Department R.N. and Clinical Informatics Analyst at Fairfield Medical Center. A full service 222-bed, nonprofit, 501(C) 3 hospital, Fairfield Medical Center provides a multitude of general acute health services to over 250,000 residents within Fairfield, Hocking, Perry and Athens counties. Barbara started her profession in nursing nearly thirty years ago, initially beginning her career as a medical assistant and candy striper prior to becoming a Registered Nurse. Now, a nurse for 21 years, Barbara has been part of the team at Fairfield Medical Center for 13 years. She specializes in all facets of nursing in addition to the areas of clinical informatics and emergency care. Priding her success on being passionate about her career, Barbara’s advice to those entering the profession is “be an advocate for your patient, be passionate about the nursing

profession and in turn, you will be an excellent asset to the nursing profession.” To keep up with the latest in healthcare, Barbara is a member of the following organizations: the American Nurses Association, the Ohio Nurses Association, the Mid-Ohio District Nurses Association, the Emergency Nurses Association, the American Nursing Informatics Association, the International Association for Forensic Nurses, the International Women’s Leadership Association and the Sigma Theta Tau Honor Society for Nursing. Outside of work, Barbara enjoys traveling and spending time with her family. She also donates to charitable organization including the Wounded Warrior Project, and devotes time to her church and various Catholic charities. In looking to the future, Barbara would like to seek a position in management in the years to come. Throughout the course of her education and training, Barbara studied at the St. Elizabeth Hospital School of Nursing. For more information, please visit www.fmchealth.org.

Health & Wellness: Nursing

Beverly Howard, PhD, RN, FNP-BC Nurse and Independent Consultant Ambit Energy ALVIN, TX

everly Howard, Ph.D., R.N., FNP-BC, is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Nursing. She serves as a Nurse and Independent Consultant for Ambit Energy.

Based in Dallas, Texas, Ambit Energy is a popular provider in electricity and natural gas services throughout the nation. Ranked as the #1 Fastest-Growing Private Company in America by Inc. Magazine, Ambit Energy is rapidly on its way to becoming a national leader in utilities.

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Following her 35 year career as a nurse specializing in family medicine and medical/surgical nursing, Beverly’s current role helps local residents lower their energy costs. Recognized as a VIP Woman of The Year by the National Association of Professional Women for her successes, Beverly is a member of AANP, TNP and ANA. In her free time, she devotes time to the United Methodist Church and enjoys playing piano, singing and spending time with her grandchildren. A graduate of Capella University, Beverly earned her Ph.D. in Education.

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CWW Member Profiles Health & Wellness: Nursing

Elizabeth (”EJ”) Darling, RN, BSN, MBA CEO and Founder Nurses Knowledge, LLC LAKE HAVASU CITY, AZ

“No one is ever too old to continue their education and attain their career goals,”

Nurses Knowledge, LLC, is home to experienced nurses and healthcare professionals. Its mission is to foster evidencebased knowledge solutions developed by nurses, for nurses.

To further her professional development, Elizabeth maintains affiliations with the American Nurses Association and the Arizona Nurses Association. She also devotes time to her local United Methodist Church, where she is a Certified Lay Minister.

Elizabeth brings her three decades of field experience to Nurses Knowledge, which she founded three years ago. She is responsible for federal regulation paperwork as it relates to nursing and utilizes additional expertise in the areas of home health consulting, healthcare risk management, healthcare quality regulations and more.

Initially beginning her educational career with her Associate’s degree in Nursing at the College of Staten Island, Elizabeth earned her Bachelor of Science in Nursing from Thomas Edison State College. She then went on to attain her Master of Business Administration from American InterContinental University.

In this position, Elizabeth’s main focus is to make the public aware that nurses are capable of doing a lot at one time. She is also excited to be an example of the fact that it doesn’t matter how old you are when you begin your career.

To learn more, please visit www.nursesknowledge.org.

lizabeth (”EJ”) Darling, R.N., B.S.N., M.B.A., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare. Her professional title is CEO and Founder of Nurses Knowledge, LLC.

Health & Wellness: Nursing

Heidi Michele Davis Registered Nurse Ivinson Memorial Hospital LARAMIE, WY

eidi Michele Davis is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare. She serves as a Registered Nurse at Ivinson Memorial Hospital.

Located in Laramie, Wyoming, Ivinson Memorial Hospital provides general health services including intensive care, pediatrics, cardiopulmonary, rehabilitation and dialysis. Specializing in both medical and surgical nursing, Heidi is telemetry certified and serves on the Emergency Preparedness Team at the hospital. She has been a registered nurse for two years and has already taken part in nursing mission trips. When not working, she volunteers her musical talents at Zion Lutheran Church.

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As a testament to her hard work, Heidi is a member of the International Nurses Association and the Sigma Theta Tau International Honor Society of Nursing. Her advice to those entering the industry is to “pick a specific area of nursing and have a passion for it.” Heidi graduated from the University of Wyoming with her B.S.N. and R.N. licensure. For more information, please visit www.ivinsonhospital.org.

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Irene Manning, RN Clinical Liaison, Major Capital Projects Alberta Health Services FORT MURRAY, AB, CANADA

rene Manning, R.N., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare. She is a Registered Nurse currently in the role of Clinical Liaison, Major Capital Projects for Alberta Health Services. Amassing over three decades in healthcare, Irene is an accomplished nurse specializing in acute care, case management, clinical informatics, continuing care, and currently in planning and design of healthcare facilities/renovations. With her strong expertise in project

management, her present position allows her to act as the liaison between Alberta Health Services and Alberta Infrastructure on major projects for the Fort McMurray area. A member of the Canadian Association of Registered Nurses in Alberta, Irene received her Registered Nursing diploma from Foothills Hospital of Nursing in 1985. She is also a member of Canadian Healthcare Engineering Society. (CHES) Irene has undertaken further courses in project management, CSA for infection control during renovations/construction (CSA), ITIL certification and numerous leadership courses.

Health & Wellness: Nursing

Eunice C. Santiago, RN, MSN Director of Nursing New Jersey Veterans Memorial Home NEPTUNE, NJ

unice C. Santiago, R.N., M.S.N., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare. Her professional title is Director of Nursing at New Jersey Veterans Memorial Home.

Providing the finest in residential and skilled nursing care, the New Jersey Veterans Memorial Home is a 312-bed facility to house veterans with an array of medical issues. In the industry for 20 years, Eunice has been in her current position for five years. Specializing in directorship, psychiatric nursing, long term care and medical education, Eunice was inspired to enter the nursing field by a former college instructor. Priding her success on her patient advocacy and her personal philosophy: “I understand who I am,” Eunice strives to make each day at work better than the next.

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To keep up with the latest advancements in the industry, Eunice remains a member of the International Nurses Association, the National League of Nurses, the American Nurses Association, the AIPAC Nurses Association and the prestigious Sigma Theta Tau International Honor Society. Initially beginning her education with her Associate’s degree in Nursing at Brookdale Community College, Eunice went on to complete both her Bachelor of Nursing Science and Master of Nursing Science from Kean University. She then attained her Licensed Practical Nurse certification from Monmouth County Vocational School and is currently pursuing her Ph.D. at Grand Canyon University. For more information, please visit www.nj.gov/military/veterans/health.html.

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Health & Wellness: Nursing

CWW Member Profiles Health & Wellness: Nursing

Janice Elliott, RN Assisted Living Director Overland Court Senior Living STAR, ID

anice Elliott, R.N., is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Assisted Living. Janice is the Assisted Living Director at Overland Court Senior Living. Overland Court Senior Living is a carefree, resident-centered senior care facility. Each resident gets their own private apartment furnished to their liking with 24/7 access to several services including specialty meals, continuing educational programs, transportation to physician appointments, daily activities, guest speakers and much more. A registered nurse for over 30 years, Janice is responsible for the oversight of all aspects revolving the facility and ensuring each resident is in the utmost comfort. To keep up with the latest in the industry, Janice maintains affiliation with the Nursing Advisory Board at ITT, the Breckenridge School of Nursing and the International Association of Healthcare Professionals.

Janice is currently involved in the class for Assistance with Medications Training Affiliation. In addition to helping nursing students with preparation for their exams, Janice volunteers herself as a tutor and engages in with mock interviews with the nursing students to better assist them in the interviewing process as they go forward in their careers. Outside of work, Janice enjoys swimming, snow skiing, hiking and spending time with her dogs. She is also involved with the Step Down program for homeless veterans. Janice graduated from Kansas State University with her Bachelor’s degree in Family and Child Development. For more information, please visit www.overlandcourtseniorliving.com.

Health & Wellness: Nursing

Neena Mehta Chief Nursing Officer St. Luke’s Behavioral Health Hospital PHOENIX, AZ

eena Mehta is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare. She serves as the Chief Nursing Officer at St. Luke’s Behavioral Health Hospital. A 124-bed behavioral medicine facility, St. Luke’s Behavioral Health Hospital offers customized treatment plans on both an inpatient and outpatient basis to individuals of all ages in the areas of social, physiological, psychological and spiritual needs. In the field for over 40 years, Neena has been in her current role for five years. Specializing in all aspects of nursing and healthcare administration, Neena oversees inpatient and outpatient care for adolescents, adults and seniors in a variety of settings.

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Recognized as a 2011-12 VIP Woman of The Year by the National Association of Professional Women, Neena maintains affiliations with the International Women’s Leadership Association and United Way. In her free time, she enjoys reading and traveling the world. An Honorary Member of Who’s Who and Top Executive Female Who’s Who, Neena attained her Master of Science degree in Nursing from Bradley University. Looking into the future, Neena plans on becoming a Chief Executive Officer at the hospital. To learn more, please visit www.stlukesbehavioralhealth.com.

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Paula M. Symoens, RN, MSN, CCRN Nurse Manager United Hospital Systems KENOSHA, WI

aula M. Symoens, R.N., M.S.N., C.C.R.N., is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Healthcare. Paula is a Nurse Manager with United Hospital Systems. An integrated healthcare system serving the southeast Wisconsin and northern Illinois regions, United Hospital Systems has been providing top healthcare services to residents for over a century. A nurse for nearly 30 years, Paula’s areas of expertise include acute and critical care, nursing administration and management, leadership, team building, patient safety and more. A current Ambassador of the American Association of Critical Care Nurses, Paula is a member of the Greater Milwaukee Association of Critical Care Nurses.

She is also a member of the International Nurses Association, Sigma Theta Tau International Honor Society of Nursing and the National Association of Professional Women. Outside of work, Paula enjoys music, movies and traveling. During her free time, Paula also volunteers her charity to organizations including the American Heart Association, the Crohn’s and Colitis Foundation of America and Special Olympics. Reflecting on her education and training, Paula graduated from Marquette University with her Master’s degree in Nursing. To learn more, please visit www.unitedhospitalsystem.org.

Health & Wellness: Nursing

Beth L. Fletcher President Beth Ritter PA DANIA, FL

eth L. Fletcher is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Nursing and Healing Arts. Currently, she serves in the role as President of Beth Ritter PA.

Beth brings 37 years of experience in nursing and healing arts to her role. She specializes in Reiki, massage, guided imaging, reflexology, aromatherapy, stress management, teaching certified infant massage classes, CPR, NRP and basic infant massage education. As a result of her continuing professionalism and dedication, Beth is a member of the Golden Key Society, the National Association of Nurse Massage Therapy, the National Association of Massage Therapists, and the Holistic Nurses Association. Beth earned her Master’s Degree in Organizational Management and Health Administration from Ashford University. She obtained her Bachelor’s degree in Nursing from the University of Rochester in 1978 and completed

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her massage training at the American Institute of Massage Therapy in 1993. Her advice to those entering the healthcare industry is to “never give up on your dreams as long as they come from your heart and do not be afraid to speak your vision and dreams.” In looking into the future, Beth would like to expand the integrative services at her organization and would enjoy being on the lecture circuit to share her years of experience and knowledge with others. She is currently working on a book/guideline for families with a chronically ill child, outlining what it takes to bring them home and how to be successful at this endeavor. Beth would like to maintain her legacy as an individual filled with unconditional love, and to continue giving to promote a healing environment. She hopes to have touched those around her and assisted in their growth. Presently, Beth is married and living in Dania, Florida. She moved to Florida in 1980 and as an avid water person enjoying all the benefits living in the south has to offer.

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Health & Wellness: Nursing

CWW Member Profiles Health & Wellness: Nursing

Steven Eric Southerland, RN, BSN, AAS-EMTP, NREMTP

Registered Nurse Holston Valley Medical Center KINGSPORT, TN

ingsport, TN/ Continental Who’s Who/- Steven Eric Southerland, RN, BSN, AAS-EMTP, NREMTP is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Healthcare as a result of his role as a Registered Nurse with the Holston Valley Medical Center.

Home to one of Tennessee’s only six Level I trauma centers, the Holston Valley Medical Center is a part of the Wellmont Health System, a fully integrated health system providing compassionate care and top tier health services. The medical center was ranked in the top ten percent of hospitals nationwide in the areas of overall hospital care, medical care and surgical care. Eric began his career in healthcare in 2000 after graduating from Tennessee Technology University with his Paramedic certification. After moving to East Tennessee, he then continued his education toward his associate degree while advancing his Paramedic skills and obtaining his Virginia License, and National Registry Certification. He graduated from Northeast State Community College with his Associate Degree in Allied Health with a concentration in Paramedic. While working as a paramedic, Eric wanted to advance his career in healthcare and to also better understand his patients so he returned to college to complete his degree in Nursing. Eric completed the necessary courses to become a Registered Nurse in 2010 and obtained a position as a staff nurse in the level one Trauma Center of Holston Valley

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Medical Center, where he became an iatrical part of the team and quickly advanced being regarded as a well-respected staff member and resource for both EMS agencies and the staff. He earned the respect of his peers and colleagues in the emergency department as well as throughout other departments and advanced to Relief Charge Nurse and then to the position he currently holds as a Clinical Resource Staff Nurse. Eric currently holds instructor status in Advanced Cardiac Life Support, Pediatric Advanced Life Support, Hospital Emergency Response Team, EPIC Credentialed Trainer, and Trauma Nurse Core Curriculum. He also is an instrumental force integrating new and advanced electronic systems throughout the department in conjunction with the informatics system at Holston Valley Medical center. He continues to advance the profession of nursing with development, implementation, and review of policies in the department. He assists and coordinates with disaster management services to maintain an active state of preparedness for the department and system. When not teaching or helping to maintain day-to-day operations in the department, Eric compiles, analyzes, builds reports, and generates the data for daily operations and meaningful use criteria that is used by members of upper administration throughout the system to help make decisions about the current and future operations of the department. Outside of work, Eric volunteers as a coordinator for an emergency response team with his church and enjoys woodworking, playing drums and competitive shooting.

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Tammie J. Klawitter, RN Registered Nurse Comfort Care Cottage WADENA, MN

ammie J. Klawitter, R.N., is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Healthcare. Tammie is a Registered Nurse at Comfort Care Cottage. Offering nursing, independent and assisted living and more, Comfort Care Cottage is dedicated to providing their residents with the utmost care and respect they deserve. With a 24-hour staff on call for any and all emergencies, families will feel better knowing their loved ones are being taken care of. In the industry since 1982, Tammie has been in her current role for over two years. Specializing in all facets of nursing and geriatric care, she holds certification in CPR and as a Parish Nurse in addition to her R.N. licensure. In this capacity, Tammie is responsible for the observation, assessment and caring for clients, staff education and physician relations as well as medication set-ups and the implementation of electronic charting and new medication count systems. One of Tammie’s biggest career accomplishments to date came while while she was working at an LTC facility. She

developed a new psychotropic program which has now been shared and used by other facilities. A member of the International Nurses Association, Tammie can be found camping, reading, working in her flowerbeds and spending time with her family outside of work. Charitably, she maintains affiliations with the Salvation Army, the American Red Cross, Radiothon to End Child Abuse and the Empty Stocking Campaign. Throughout the course of her education and training, Tammie completed her schooling at St. Luke’s School of Nursing in Duluth, Minnesota. In the future, Tammie would like to see Comfort Care Cottage expand and grow, continuing its mission to “Love My People.” She will also continue to utilize the example of her mother’s nursing career and her own education to be a positive influence at work and in the community, and to continue to treat her Comfort Care family with love, dignity and respect — with a little bit of humor thrown in for good measure! For more information, please visit www.assistedliving.com.

Linda Moore, BSN, RN President and Administrator Hands That Touch Home Health Services LAUREL, MD

Hands That Touch, Linda served in the U.S. Army Nurses Corp for six years.

Comprised of a staff of heavily trained, knowledgeable and experienced nurses, CNAs and home health aides, Hands That Touch Home Health Services provides home health services for clients to relax and be treated in the comfort of their own homes.

Inducted into the VIP Woman of the Year Circle by the National Association of Professional Women, Linda is a member of the Certified Case Management Association, Wound/Ostomy Nurses Association, Infusion Nurse Society and the Sickle Cell Association. She gives back to breast cancer awareness charities and enjoys running and traveling in her free time.

inda Moore, B.S.N., R.N., is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Healthcare. Linda’s professional title is President and Administrator of Hands That Touch Home Health Services.

An esteemed healthcare professional, Linda is a Certified R.N. Case Manager and Ostomy Specialist specializing in case management, home healthcare, healthcare administration, nursing and patient care. Prior to owning

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Linda holds a Bachelor of Science degree in Nursing from Sonoma State University. For more information, please visit www.htthealth.org.

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Health & Wellness: Nursing

CWW Member Profiles Health & Wellness: Mental Health

Doris C. Gundersen, MD Psychiatrist Private Practice DENVER, CO

oris C. Gundersen, M.D., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Mental Health. She serves as a Psychiatrist in private practice.

In the industry for over two decades, Dr. Gundersen has been in practice for the past 17 years. Board Certified in Psychiatry and Forensic Psychiatry, her areas of expertise include general adult psychiatry as well as a specialty in forensic psychiatry. Specializing in diagnosis, evaluation and treatment, Dr. Gundersen conducts independent medical evaluations and provides forensic expertise in both criminal and civil arenas in addition to practice. She is also an Assistant Clinical

Professor at the University of Colorado-Denver, where she teaches medical students, residents and forensic fellows. In recognition of her accomplishments in the field, Dr. Gundersen has been honored by Leading Physicians of the World, is an esteemed Fellow of the American Psychiatric Association, and a member of the American Academy of Psychiatry and Law, the Colorado Psychiatric Society, the Colorado Medical Society and the Federation of State Physician Health Programs. In her free time, she enjoys traveling to Latin America and Europe, reading and movies. Dr. Gundersen graduated from the University of Texas-El Paso with her Bachelor’s degree in Engineering. She then went on to complete Medical degree from the University of Texas Health Science Center at San Antonio.

Health & Wellness: Mental Health

Irina Gromov, MD, PhD Psychiatrist Private Practice DALLAS, TX

rina Gromov, M.D., Ph.D., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Mental Health. She serves as a Psychiatrist in private practice. As an astute and accomplished psychiatrist with over 30 years of experience, Dr. Gromov has worked in private practice for the past 11 years. She specializes in the pharmacological approach to treating addiction, depression and anxiety and treats individuals from all walks of life. Her main areas of focus include addiction medicine, psychopharmacology, behavioral health and general psychiatry.

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Dr. Gromov is Board Certified in Psychiatry, is an esteemed member of the American Psychiatric Association, is a member of the American Association of Addiction Psychiatrists and is a member of the North Texas Society of Psychiatric Physicians. Outside of work, she enjoys reading and traveling. After earning her medical degree from Kishinev State Medical Institute, Dr. Gromov went on to complete internships at Rutgers Medical School and Texas Tech, in addition to an Addiction Medicine Fellowship at Harvard University.

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Kathy Weygand Certified Autism Specialist and Owner Your Autism Solutions Center of Minnesota, Inc. FOREST LAKE, MN

athy Weygand is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Family Services. Her professional title is Certified Autism Specialist and Owner of Your Autism Solutions Center of Minnesota, Inc.

In business for seven years, Kathy is certified in Autism Spectrum Disorders and specializes in special education and behavioral modification. She works with children in the areas of attention training, neurofeedback counseling, building social skills, creating friendships and perspective taking.

Your Autism Solutions Center of MN provides the necessary resources, information and additional support to families affected by autism.

A member of the Autism Society of Minnesota, IBCCEF and the National Association of Professional Women, Kathy maintains affiliations with Psychology Today, Family Pathways and various charities that help the homeless.

Kathy has been working with children with Autism 1994. Affected by the children and driven by her passion to further help and understand, she went back to school to continue her education to better understand their abilities and challenges.

Heavily knowledgeable in the industry, Kathy holds a Master of Arts degree in Special Education in addition to a Bachelor’s degree in Speech Pathology. To learn more, please visit www.autismsolutionsmn.com.

Health & Wellness: Mental Health

Jonathan C. Pfeifer, MD, MS Psychiatrist Dothan Behavioral Medicine Clinic DOTHAN, AL

onathan C. Pfeifer, M.D., M.S., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Mental Health. He currently serves as a Psychiatrist at Dothan Behavioral Medicine Clinic. Specializing in behavioral medicine, Dothan Behavioral Medicine Clinic is an outpatient facility serving children, adolescents and adults with a wide spectrum of mental health services and treatment options. In the industry for 11 years, Dr. Pfeifer has been at Dothan for the past four and a half years. Utilizing his vast expertise in child and adolescent psychiatry, Dr. Pfeifer was the first author of a chapter in the book Attention Deficit Hyperactivity Disorder: From Genes to Patients. Furthermore, Dr. Pfeifer has authored several articles for peer-reviewed medical journals on pharmacology and neuroimaging of pediatric

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mood disorders, as well as providing expert opinion on pharmacotherapy for the Journal of the American Academy of Child and Adolescent Psychiatry. A member of the American Academy of Child and Adolescent Psychiatrists and American Psychiatric Association, Dr. Pfeifer is the honored recipient of the Weinshilboum Prize in Psychiatric Pharmacogenomics from the Mayo Clinic as well as the Gold Foundation Humanism and Excellence in Teaching Awards. Dr. Pfeifer earned his Medical degree from the University of Cincinnati. He also holds a Master of Science degree in Molecular and Cellular Biology from the University of Toledo and his Bachelor’s degree from Hillsdale College. For more information, please visit www.dbmclinic.com.

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CWW Member Profiles Health & Wellness: Mental Health

Laura R. Slap-Shelton, PsyD Psychologist Private Practice KENNEBUNK, ME

aura R. Slap-Shelton, Psy.D., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Mental Health. Dr. Slap-Shelton is a Psychologist in Private Practice.

A revered Diplomate of the American Board of Disability Analysts, Dr. Slap-Shelton possesses over 27 years of experience. With her expertise in clinical psychology and neuropsychology, she works with adolescents and adults with all developmental, emotional and neurological issues. In addition to her practice, Dr. Slap-Shelton is a speaker as participant of the Dana Foundation’s Brain Awareness Weekhaving previously spoken at Soaring Spirits International Camp Widow programs. The author of “Melissa’s Magic Ride,” Dr. Slap-Shelton has written several professional articles and children’s books throughout the course of her distinguished career.

To keep up with the latest in the industry, Dr. Slap-Shelton remains an active member of the American Psychological Association and National Academy of Neuropsychology. She is on the Advisory Board of Paris Press and is Editor of The Maine Psychological Association Newsletter, The Maine Psychologist. Dr. Slap-Shelton maintains affiliations with Camp Widow programs as well as Guild for Service in India, an organization to help children cope with grief and bereavement. Following receipt of her Bachelor’s degree from Clark University, Dr. Slap-Shelton went on to pursue her Doctor of Psychology degree at Hahnemann University. To learn more, please visit www.griefandrenewal.com.

Health & Wellness: Mental Health

Lana Currance, RN, MSN, MHA CEO and Founder Clear View Behavioral Health PARKER, CO

ana Currance, R.N., M.S.N., M.H.A., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare. Her professional title is CEO and Founder of Clear View Behavioral Health.

A 92-bed facility, Clear View Behavioral Health is an acute behavioral health hospital catering to adults and seniors in Johnstown, Colorado. Open 24 hours a day, seven days a week, Clear View provides inpatient programs through individual, group and family therapies as well as various treatment plans, recreational services and education programs.

Specializing in behavioral health, leadership, strategic planning, marketing and more, Lana has been in the healthcare industry for over three decades. She has been in her current role for nearly a year. A member of the American Nurses Association, NAMI and the National Association of Professional Women, Lana enjoys quality family time, dog rescue and mentoring in her free time. Lana graduated from the University of Phoenix with her Master’s degree in Healthcare Administration and Management and Nursing. For more information, please visit www.clearviewbh.com.

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Yasmine Saad, PhD Clinical Psychologist Madison Park Psychological Services NEW YORK, NY

asmine Saad, Ph.D., is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Psychology. Dr. Saad is a Clinical Psychologist at Madison Park Psychological Services, which offers individual, couple and group therapy, for adults and adolescents across a spectrum of mental health problems.

Recognized as a 2016 Top Doctor, Dr. Saad specializes in the psychotherapy of anxiety, depression, panic attacks, loss and grief issues, relationship issues, eating disorders and multicultural issues. Originally trained in France, she moved to the U.S. to complete her Ph.D. in Clinical Psychology, which she earned from the Derner Institute at Adelphi

University – renowned across the United States for its training program. Dr. Saad presently has 17 years of experience in practice. Dr. Saad believes that that the success of her practice stems from “tailoring treatment to the personality of her patients and cultivating self-awareness and compassion.” Her advice to those entering the field is to“find your passion and follow it.” Outside of work, Dr. Saad enjoys playing with her daughter, baking, socializing and traveling. To learn more, please visit www.madisonparkpsych.com.

Health & Wellness: Mental Health

Laura L. Rivera CEO and Co-Founder Luminaria, LLC ELOY, AZ

aura L. Rivera is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Counseling. Laura is the CEO and Co-Founder of Luminaria, LLC.

more. Priding her success on her ability to treat everybody like family, Laura’s advice to those entering the field is that you have to have heart in it.

Providing transitional, residential and support mental health services for adults with various emotional, social and cognitive disorders, Luminaria, LLC teaches individuals to reach their utmost potential and improve their quality of life within a supportive and calming environment.

A member of the National Association of Professional Women, Laura enjoys travel and quality family time outside »of work. She is also a grandmother of 11.

In this capacity for two years, Laura’s areas of expertise include business management, case management, mental health counseling, evaluations, treatment planning and much

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Graduating from Arizona State University with her Bachelor’s degree in Psychology, Laura went on to attain her Master’s degree in Counseling from the University of Phoenix. To learn more, please visit www.luminariaarizona.com.

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Health & Wellness: Mental Health

CWW Member Profiles Health & Wellness: Mental Health

Maria C. Pandolfi, EdD, LCSW Co-Founder Pandolfi Counseling Associates COOPER CITY, FL

aria C. Pandolfi, Ed.D. LCSW, is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Social Work and Counseling. She is the Co-Founder of Pandolfi Counseling Associates.

With over 30 years of experience in clinical social work arena, Dr. Pandolfi has vast knowledge in helping clients resolve conflicts that have held them back from achieving their goals. She lives by the mission of helping individuals unlock their utmost potential to ensure they remain caring, productive and self-sufficient members of their communities. A Licensed Clinical Social Worker, Dr. Pandolfi specializes in advocacy, case management, community outreach, crisis intervention, counseling psychology, consulting, multicultural issues, training and more. She provides both individual and family counseling and is an Instructor at Walden University in her time outside of practice.

To keep up with the latest in the industry, Dr. Pandolfi remains an active member of the National Association of Social Workers, the Council of Social Work Education, the American Grant Writers Association, Asian and Pacific Islanders Social Work Educators and the National Association of Professional Women. Reflecting on her education and training, Dr. Pandolfi earned her Doctor of Education (Ed.D.) through the School of Counseling Psychology at Argosy University following her Master of Social Work (M.S.W.) from San Diego State University. She initially began her educational career with a Bachelor of Science in Psychology at the University of Santo Tomas. For more information, please visit www.pandolficounselingassociates.com.

Health & Wellness: Mental Health

Margaret Murphey Clinical Director Angel-Rose Counseling Center BAKER CITY, OR

argaret Murphey is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Counseling. Her professional title is Clinical Director at Angel-Rose Counseling Center.

A heavily knowledgeable counselor possessing years of experience, Margaret specializes in case management and cognitive based family therapy as well as diagnosis and various treatment options. Her primary concentration lies in providing aid and support to children ranging in age from pre-school to young adulthood in the areas of anxiety, depression and much more.

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To keep up with the latest in the industry, Margaret maintains affiliations with the International Christian Counseling Association, the American Counseling Association, the Oregon Counseling Association and the National Association of Professional Women. Outside of work, she is involved with local charitable efforts and church activities. Passionate about helping others, Margaret also provides free counseling services to those in need. Margaret graduated from Chicago State University with her Master of Arts degree in Psychology.

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Angela Thacker Owner and President Imaging Expert Consulting, LLC ANNAPOLIS, MD

ontinental Who’s Who recognizes Angela Thacker as a Pinnacle Lifetime Member in recognition of her contributions to the field of radiology.

As Owner and President of Imaging Expert Consulting, LLC, for three years, Thacker has been providing services to attorneys nationwide. IEC continues to strive to ensure quality assurance to her clients throughout the country. Angela has been in imaging for twenty five years. Her studies consisted of general Radiology at Mercy Medical Center, Johns Hopkins School of MRI, Healthcare Administration at the College of Notre Dame in Baltimore, Maryland. She is nationally registered through ARRT and board certified in Radiology, MRI, Cat scan and Mammography. Thacker has worked for Chesapeake Medical Imaging for nearly ten years. Her daily operations in Annapolis led her into a management role in Bowie, Maryland.

Prior to becoming an entrepreneur, Angela worked at the University of Maryland Shock Trauma Center and St. Joseph Level one Trauma Center in Phoenix, AZ. She also supervised the CT and MRI Departments at Union Memorial Hospital where she worked with a team of Directors and VP of Operations as Medstar continued to make great strides in improving Imaging Services. The benefit of choosing IEC, LLC, is for the knowledge and expertise committed to upholding the standard-of-care, according to the company’s mission. To maintain her professionalism, Angela is affiliated with the National Association of Professional Women and the ASRT. She is also in support of the American Cancer Society. Thacker wishes to dedicate this recognition to her mother Genie Schwind and to her children, Nicholas and Kaitlyn Doyle. To learn more about IEC, LLC, visit www.imagingexpertconsultant.com.

Healthcare Services

Annette M. Stockwell, DC Owner and Chiropractic Practitioner Burkert Chiropractic Center CLINTON, IA

nnette M. Stockwell, D.C., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare. She serves as the Owner and Chiropractic Practitioner at Burkert Chiropractic Center. Dr. Stockwell is the second generation owner of Burkert Chiropractic Center, a family-owned business for over 40 years. From sports medicine and related injuries to everyday chiropractic needs, the office offers an array of services to patients of all ages. Having being in practice for only two years, Dr. Stockwell has made a name for herself in the chiropractic world. Specializing in all facets of chiropractic health and wellness, Dr. Stockwell performs the following: electronic stimulation, spine adjustments, trigger point work, instrument-assisted

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soft tissue mobilization, Sacro Occupational Technique, lumbar flexion distraction and sports physicals. She also provides her clients with nutritional and fitness advice. To further her professional development, Dr. Stockwell is a member of the Clinton Chamber of Commerce, the National Association of Professional Women and Kiwanis. She also enjoys traveling, hiking and reading in her free time. Passionate about giving back to the less fortunate, she has previously traveled to India for mission work opportunities. Beginning her collegiate career with a Bachelor of Science in Commerce from DePaul University, Dr. Stockwell went on to earn her Doctorate of Chiropractic degree from Palmer College of Chiropractic. For more information, visit www.bcc-dc.com.

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Healthcare Services

CWW Member Article Healthcare Services

Salar Ahmed Khan, MD, MBA Research Compliance Officer Jesse Brown Veterans Affairs Medical Center CHICAGO, IL

The Value of Clinical Intuition: Kids Also Get Drug Side Effects By Salar Ahmed Khan, MD, MBA _____

linical intuition is difficult to describe. Personally, it is the art of integrating nonverbal information that a patient presents with in order to reach a diagnosis, reducing the need for diagnostic testing.

explaining the situation to the father, when I happened to walk by while rounding my patients. I overhead him say that they would get a lumbar puncture done and admit the child. To this day I can’t tell you what compelled me to take a look. But I did. And I saw the child with the head tilted towards the right side: a right dystonia. Perhaps it was something in the child’s expression, the way he looked, or his demeanor. Or maybe In the practice of medicine, a holistic it was that the child wasn’t overtly approach to patient care is often “Clinical intuition is still a expressing infectious symptoms touted: one that not only focuses on like fever, headache, etc. All I valuable skill in modern the disease, but the whole individual. knew was that my instincts were How can such a lofty goal be healthcare and is both a telling me that we weren’t dealing accomplished? The most skilled celebration of our roots as with meningitis. My mind was physician is the one who has the gravitating towards a medication healers and a lantern to the strongest observational skills in side effect that I had seen countless detecting clinical signs. These signs future of our profession.” times in my training. The anxious include behavior, appearance, and expression of the child was all the other observable signs. The clinical motivation I needed to step in and confirm the possibility assessment my mind had hatched. begins as soon as an individual walks into the office. The Getting permission from the pediatrician to evaluate the gait, the appearance, and the mood. All these tiny things patient, I elicited a history from the father focusing provide a wealth of information to the physician in the particularly on medications. I learned that the child had treatment of the patient, especially children who are more vomiting bouts, a couple days ago and was given vulnerable to emotional stress. These skills together metoclopramide. Afterwards, he began presenting with compromise in part clinical intuition which can help us right neck dystonia later that day. This was a common realize the ideal of holistic patient care. side effect of the medication, which I knew from my past In my own career, clinical intuition has proven useful. experience working in psychiatric wards. My diagnosis From 1988 -1993, I was an attending physician for internal clinched, I asked the nurse to prepare a valium injection medicine & pulmonologist at Al Midhnab General and to give slow intravenous. Once the injection was Hospital Saudi Arabia. One warm July night, we had a 6 given, the child’s head began to rotate slowly back to year old child present to the ER with suspected meningitis. normal like clockwork. Everyone was stunned. The father The chief pediatrician who was handling this case was could not stop shaking my hand and the pediatrician was Clinical intuition is difficult to describe. Personally, it is the art of integrating nonverbal information that a patient presents with in order to reach a diagnosis, reducing the need for diagnostic testing. This is especially important in children who often react differently to procedures, tests, and other treatment modalities. Medicine is as much an art as it is a science, and this skill is definitely the former.

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A possible answer is that it comes from exposure to many permutations of clinical cases and symptoms with the goal of treating the patient holistically; a conclusion supported by Brokensha’s review from 2002. Furthermore, I will add that the art of the physical diagnosis is an essential part of the intuition and is central to developing strong observation skills. During my training, we took an exam where a standardized patient was evaluated in 15 minutes, where the student had to rely on his observation skill, palpatory, and physical exam skills to come to a diagnosis. In Pakistan, with the lack of resources in many clinics, it was imperative to master this skill. With the passage of the Affordable Care Act, I see a similar discussion taking place in the United States. A class focusing on developing clinical intuition into our medical curriculum can be a starting point. Maybe experienced physicians can keep a journal of interesting cases relying on their clinical intuition and then pass it on. Clinical intuition is still a valuable skill in modern healthcare and is both a celebration of our roots as healers and a lantern to the future of our profession.

References: Brokensha, Glyn. (2002). Clinical intuition: More than Rational? Australian Prescriber, January, Issue 25, 14-15

Contact Information:

Name: Salar A. Khan, MD, MBA, FACA, FCCP, DTCD, MCPS Research Compliance Officer

Organization/Company:

Jesse Brown Veterans Affairs Medical Center 820 S. Damen Avenue, Chicago, IL 60612 Office Tel: 312.569.7426 | Cell Tel: 773.633.8607 E-mail: salar.khan@va.gov | rubsal7@hotmail.com

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Author Biography: Salar Khan, MD, MBA, FACA, FCCP, DTCD, MCPS worked as an Attending Internal Medicine and Pulmonologist at Karachi, Pakistan 1985-87, Chief of Medicine, Chief of Staff and Acting Hospital Director, Al-Midhnab General Hospital, Under Ministry of Health, Saudi Arabia 1988-93, and as Associate Professor Medicine, Baqai Medical College and Hospital, Karachi, Pakistan 1993-94. Dr. Khan after getting MBA degree in health care management 1998 in USA has developed skill and experience in an academic institution oversees entire research administration including research compliance, GCP Quality Compliance, research participant outreach program, sponsored research programs including evaluation of cooperative research & development agreement to ensure language negotiated correctly in the clinical trial agreement, dealt with conflict of interest issues, managed all aspect of clinical and laboratory research on animals in the Research and Development (R&D) Department at the Jesse Brown VA Medical Center (JBVAMC), Chicago, IL since year 2000. Highly experienced in managing two academic affiliates of the JBVAMC; University of Illinois at Chicago (UIC) and Northwestern University (NU) with high degree of efficiency and provided overall leadership & oversight, assisting day to day operations related to recent changes in the federal regulations pertaining to human research protection program (HRPP), animal, and research safety. Dr. Khan is reviewing, auditing, and preparing audit report with remedial action plan or non-compliance related findings to the various research oversight committees, and Office of Research Oversight (ORO), Washington, DC, sponsor and FDA if applicable. Dr. Khan is monitoring compliance issues, generate & revise SOPs according to the need of new regulation, generate new audit tools, and prepare organization for ten external/accreditation site visits/ internal audit with positive outcome. Dr. Khan maintains a high quality of state-of-art activities to create a constructive environment to help researchers interact so that new programs and collaboration can be developed, leading to new discoveries and the improvement of veteran’s health. Dr. Khan holds honors/awards including Leading Physician of the World-Doctors of Excellence, Top 100 industry expert in America, Chicago Federal Employee of the Year Award Finalist 2006, Service To America Medal, Nominee 2006 through 2008, received several JBVAMC Special Contributions/Incentive Awards, Spirit of the Jesse Brown Award nominee (2007 through 2015), Nominee Chicago Federal Employee of the Year Outstanding Team Award, (2009, 2012, 2013), Edgewater Medical Center, Chicago, IL: Best Hospital Employee of the Year Award (1997), and International Recognition: Saudi Arabia Under Ministry of Health: Best Hospital Administrator (1993), Enhancing Hospital Reputation (1992), Excellent Job Performance & Best Practices (1990), Best Hospital Employee (1989). ■

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in awe. The child sullen-faced earlier, was overjoyed. This may seem like non-replicable, isolated incident. However, I assure you that many physicians have had similar experiences. Now the question is how do we teach this kind of skill?

CWW Member Profiles Healthcare Services

Salar Ahmed Khan, MD, MBA Research Compliance Officer Jesse Brown Veterans Affairs Medical Center CHICAGO, IL

alar Ahmed Khan, M.D., M.B.A., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare. Dr. Khan is a Research Compliance Officer at Jesse Brown Veterans Affairs Medical Center.

A 200-bed acute care facility with four community based outpatient clinics, the Jesse Brown Veterans Affairs Medical Center offers a variety of healthcare services to over 62,000 veterans across the City of Chicago and Cook County, as well as within four counties in northwestern Indiana. Possessing over 35 years of hands-on medical experience, Dr. Khan has been at the medical center for 16 years. Throughout the course of his illustrious career, he has held positions varying in many facets of healthcare. His expertise lies within internal medicine, cardiology, psychiatry, pulmonology and health policy.

The recipient of several prestigious awards over the course of his career, Dr. Khan is a true expert in his field. Having exceled in this position with a 100% success rate that even astonished auditors in the federal government, Dr. Khan prides his success on his absolute dedication to his career and says he sets his goals two weeks in advance. He states: “my target is my work.” A graduate of Dow Medical College at the University of Karachi in Pakistan, Dr. Khan earned his medical degree following his M.B.A. degree in Healthcare Management from Century University Graduate School of Business. For more information, please visit www.va.gov.

Please see Dr. Khan’s article on page 107.

Healthcare Services

Lesa Radloff Senior Human Resources Business Partner Fort Healthcare FORT ATKINSON, WI

esa Radloff is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Healthcare. She is the Senior Human Resources Business Partner at Fort Healthcare.

An 82-bed acute care facility, Fort HealthCare is home to multiple ambulatory surgery and specialty clinics, a birthing center, a cardiac rehabilitation center, occupational medicine emergency services including the urgent care program for after-hours treatment of minor illnesses and injuries and more. In the industry for 16 years, Lesa has been in this capacity

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for six years. She specializes in all facets of employee relations, human resources and labor laws. To keep up with the latest in the industry, Lesa is a member of the Society for Human Resource Management and the National Association for Professional Women. She lends support to World Vision, the Woman’s Care Center, The Humane Society and her local food pantry. A graduate of the University of Wisconsin-Platteville, Lesa attained her Bachelor’s degree in Speech and Communication. For more information, please visit www.forthealthcare.com.

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Cheryl Gysegem, RNC-OB, BSN Legal Nurse Consultant COLUMBUS, OH

heryl Gysegem, RNC-OB, B.S.N., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Consulting. Her current role is Legal Nurse Consultant. In the healthcare industry as a Registered Nurse for 28 years, Cheryl has been in her current role as a legal nurse consultant for over four years. Inspired by her daughters, she was motivated to channel her healthcare expertise into legal nurse consulting. Cheryl specializes in medical cost projections and legal nurse consulting services in obstetrics, cardiology, electrophysiology and medical and surgical nursing. She states that the key to her success is that she is first and foremost interested in her work and driven to “uncover the truth.” To further her professional development, Cheryl’s professional memberships include the American Nurses

Association, the Association of Women’s Health, the Obstetrical and Neonatal Nurses, the American Association of Legal Nurse Consultants, the American College of Forensic Examiner’s Institute, the National Alliance of Certified Legal Nurse Consultants and the National Association of Professional Women. When not working, she enjoys biking, photography and traveling in her free time. Cheryl holds a Bachelor of Science degree in Nursing (Magna Cum Laude) from Ohio University as well as a second Bachelor of Science degree in Professional Arts with a minor in Healthcare Administration from St. Joseph’s College. She also maintains her certification in Inpatient Obstetrics through the National Certification Center. Certified as a Legal Nurse Consultant through the Vicki Milazzo Institute, Cheryl is currently pursuing a certification in Forensic Nursing. For more information, please contact gysegemlegalnurseconsultant@gmail.com.

Healthcare Services

Elizabeth Kennard Senior Client Director GE Healthcare LADERA RANCH, CA

lizabeth Kennard is recognized by Continental Who’s Who among Pinnacle Professional in the field of Healthcare. Her professional title is Senior Client Director with GE Healthcare.

Specializing in medical imaging and information technologies, diagnostics, performance improvement and solutions, monitoring systems, biopharmaceutical manufacturing technologies and more, GE Healthcare is a globally recognized medical company with the mission to create a healthier world. As Senior Client Director, Elizabeth is responsible for multiple duties, including building partnerships and client relations, the promotion of corporate contracting initiatives, market

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development, capital sales and equipment, strategy and team building to name a few. In recognition of her ongoing successes, Elizabeth was inducted into the National Association of Professional Women VIP Woman of The Year Circle for her ongoing successes and is currently the Chapter President for her local NAPW affiliate. Outside of work, she enjoys hiking, camping, wine tasting and teaching jazz classes. Elizabeth holds a Bachelor of Science degree in Molecular Biophysics and Biochemistry from Yale University. For more information, please visit www.gehealthcare.com.

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Healthcare Services

CWW Member Profiles Healthcare Services

Darcy N. Duncan Manager Mercy Hospital Ardmore ARDMORE, OK

arcy N. Duncan is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare. Her professional title is Manager at Mercy Hospital Ardmore, where she has worked for one year.

Moderate Sedation and the Society of Pediatric Nurses. Additionally, Darcy is affiliated with Sigma Theta Tau and supports both the Mercy Foundation and the American Heart Association.

With a dedicated staff of over 2,100 primary and specialty care physicians and 600 advanced practitioners and support staff, Mercy Hospital operates acute care, specialty care and critical access hospitals in communities across four states.

After graduating from East Central University with her Bachelor’s degree in Nursing, Darcy went on to complete her Master’s degree in Nursing from Walden University. She also holds certifications in Basic Life Support, Advanced Cardiac Life Support, Pediatric Advanced Life Support, Pediatric Assessment and Recognition and Stabilization. She is also Neonatal Resuscitation Certified and is a Certified Sexual Assault Nurse Examiner. In addition, Darcy is a Certified Pediatric Nurse through the Pediatric Nursing Certification Board.

A manager of a 32-bed medical-surgical and pediatric specialty unit, Darcy specializes in healthcare management, informatics, patient education, pediatrics, nursing education and patient safety. To keep up with the latest in the healthcare industry, Darcy remains an active member of the American Nurses Association, the Academy of Medical Surgical Nurses, the Infusion Nurses Society, the Association for Nurses Professional Development, the American Association of

To further her education, Darcy is currently pursuing a doctorate degree. For more information, please visit www.mercy.net.

Healthcare Services

Larry Wilzbacher Referral Source Liaison/Business Development Deaconess Cross Pointe Behavioral Health/Deaconess HAUBSTADT, IN

arry Wilzbacher is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare. His professional title is Referral Source Liaison/Business Development with Deaconess Cross Pointe Behavioral Health/Deaconess: Concern-EAP.

A 60-bed inpatient facility, Deaconess Cross Pointe provides an array of mental health services for children and teens and their families through emotional and behavioral healthcare services. In the healthcare industry for 40 years, Larry has been in this position for 14 years. An integral asset to the hospital, he is

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responsible for business development needs, conducting referrals and liaising on behalf of the hospital. Moreover, Larry is a board Member for the child Abuse Prevention Association and received a degree in Mental Health from Vincennes University. He also holds a certification through the American Association of Psychiatry. In looking into the future, Larry would like to continue his education and climb the corporate ladder for additional opportunities. To learn more, please visit larry.wilzbacher@deaconess.com.

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Pamela A. Evans Owner and Vice President Valley HealthCare Group, LLC SCOTTSDALE, AZ

amela A. Evans is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Healthcare as a result of her role as the Owner and Vice President of Valley HealthCare Group, LLC – which is the parent company that has several companies dedicated to improving the health of clients. The companies Pamela is responsible for include Valley Respiratory Services – Alliance Homecare – STARS Healthcare – RTA Homecare which are all Durable Medical Equipment companies, providing medical equipment to patients such as Oxygen – CPAP/BIPAP – Nebulizers. These companies also provide Walkers – Wheelchairs – Hospital Beds and are full service Power Mobility Providers. Also under the Valley Healthcare umbrella are two Independent Sleep Testing Facilities – Infinity Sleep Solutions and STARS Sleep Labs and together have nine sleep labs serving the Valley and Tucson. Pamela and her husband Ron have been Respiratory Therapists for a combined 47 years. They believe in the patient coming before profit as well offering a higher standard in Home Care and Sleep Diagnostic Testing. In order to serve the needs of their clients, they established Valley Respiratory Services in 2006, followed by Infinity Sleep Solutions in 2009. In 2012, Valley Respiratory Services expanded its base of operations with the acquisition of

Alliance Home Care in Prescott Arizona. In 2014 came the acquisition of STARS Healthcare and Sleep Labs which then gave them the ability to expand into Tucson with two Sleep Labs and a Full Service DME Company. These acquisitions provides Valley Healthcare Group the ability to service patients in a much larger area and allows for a greater stock of medical equipment sold directly to clients. As a direct result of both Pamela and Ron’s dedication and professionalism, Valley Respiratory Services was nominated for a Business Ethics Award by the Better Business Bureau in 2012, and was the Only Independent Respiratory/DME Company awarded the Medicare Completive Bid Contract in 2013 for All Services Provided. As Vice President and Owner, Pamela is responsible for company oversight and customer service for all Companies under the Valley Healthcare Group umbrella. In addition, she specializes in providing clients with comprehensive sleep diagnostic testing, personalized care, medical equipment, patient education and respiratory therapy. Pamela earned her Bachelor’s degree in Respiratory Therapy from Carrington College and is currently an honored member of the National Association of Professional Women. For more information, please visit www.valleyrespiratory.com or www.inifinitysleep.com.

Healthcare Services

Sujata R. Nadiminti IT Project Manager Sparrow Health System LANSING, MA

ujata R. Nadiminti is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare. Her professional title is IT Project Manager with Sparrow Health System. As the largest health system in Mid-Michigan, Sparrow Health has grown to become a popular healthcare organization to local residents. Specializing in an array of medical technologies, Sparrow offers a wide range of medical programs and services. Amassing over a decade of professional experience, Sujata

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works closely in the areas of business analysis, information technology, process improvement, project management, resource management, leadership and more. Recently inducted into the 2015 NAPW VIP Woman of The Year Circle, Sujata maintains affiliations with the National Association of Professional Women and the Project Management Institute. A graduate of Missouri University of Science and Technology, Sujata attained her Master’s degree in Manufacturing Engineering. For more information, please visit www.sparrow.org.

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CWW Member Profiles Healthcare Services

Jeanette D. Stebelton, MSN, RN Dean of Allied Health, Bay College Staff Nurse, Duke Life Point Marquette CHATHAM, MI

eanette D. Stebelton, M.S.N., R.N., is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Healthcare. Jeanette is the Dean of Allied Health at Bay College and a Staff Nurse with Duke Life Point Marquette. Home to countless student-focused Associate degree programs, Bay College fosters an environment of learning, growth and endless opportunities for the present and future success of each student. Specializing in nursing and higher education, Jeanette’s nursing background greatly assists her in helping students prepare for careers in the healthcare field. As a Dean, she provides leadership, guidance and support for implementing, and maintaining learning and teaching strategies that are focused on best practices. With over nine years in the nursing department at Bay College, Jeanette also works part-time at Duke Life Point

Marquette, formerly Marquette General Hospital, as a staff nurse. An integral team member to the hospital, she was honored with the Nurse of the Month Award in 2008 and Nurse of the Year in 2012. A member of the American Association of Critical-Care Nurses, the National League of Nurses and the International Nurses Association, Jeanette enjoys quality family time, camping and walking in her time outside of work. Graduating from Bay College with her Associate’s degree in nursing, and Lake Superior State University with her Bachelor’s degree in Nursing, Jeanette went on to complete a Master’s degree in Nursing from Walden University in 2008, and earned a Post-Masters Certificate in Nursing Education from Walden University in 2011. She holds a specialty certification as a Neuroscience Registered Nurse; as well as Advanced Cardiac Life Support and Pediatric Advanced Life Support. For more information, please visit www.baycollege.edu.

Healthcare Services

Karla R. Hinton Activity Director Good Samaritan Society OTTUMWA, IA

arla R. Hinton is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Healthcare. Karla is the Activity Director with the Good Samaritan Society.

With a passionate focus on love and sharing the word of Jesus, the Good Samaritan Society is the largest not-for-profit provider of senior care and services in the nation, with over 240 locations across the United States. In the industry for nearly four decades, Karla has been in this position for six years. Working at Good Samaritan Society

since 1978, she has worked in multiple positions prior to being promoted to Activity Director in 2010. A Certified Nursing Assistant, Karla is a member of the Iowa Health Care Association, the Iowa Council of Activity Professionals, the Iowa Association of Activity Professionals and the National Association of Professional Women, which recognized her as a VIP Woman of The Year. Outside of work, Karla enjoys traveling. Furthermore, she sits on the Advisory Board for RSVP and is a volunteer support group leader with the Alzheimer’s Association. For more information, please visit www.good-sam.com.

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Natalia Levey Chief Wellness Coach and Founder Healthy Intent TAMPA, FL

atalia Levey is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Health and Wellness as a result of her role as Chief Wellness Coach and Founder of Healthy Intent. An esteemed nutrition, health and alternative medicine expert, Natalia utilizes her strong background in culinary arts to work with clients with lifestyle coaching and consulting. A desire to solve personal health challenges has led Natalia to learning as much as she could about integrative medicine and holistic health. She chose to follow a path of wellness to teach others about her findings. In business for the past two years, Natalia excels in the areas of health and nutritional coaching, recipe creation, meal preparation, energy balancing, public speaking and much more. In March 2016, Natalia released her first book, Cravings Boss – The Real Reason You Crave Food and a 5-Step Plan to Take Back Control, available now on Amazon, Barnes and Noble and Balboa Press.

Possessing her health coaching certification from the Institute for Integrative Nutrition, Natalia is a Certified Nutritional Consultant through the American Association of Nutritional Consultants and maintains affiliations with the following: American College of Nutrition, American Association of Drugless Practitioners, Women Speakers Association and the American Association of Nutritional Consultants; as well as the International Association for Health Coaches, Working Women of Tampa Bay and the National Association of Professional Women which recognized her as a VIP Woman of The Year. Throughout the course of her education and training, Natalia studied Health Coaching at the Institute of Integrative Nutrition in addition to her Culinary Arts/Chef Training at The Art Institute of New York. In her free time, she enjoys quality family time, boating, traveling, skiing and crocheting blankets. For more information, please visit www.healthyintent.com.

Healthcare Services

Lou Ann Jones Senior Vice President of Marketing and Development 3HC Home Health and Hospice Care, Inc. GOLDSBORO, NC

ou Ann Jones is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Healthcare. Her professional title is Senior Vice President of Marketing and Development for 3HC Home Health and Hospice Care, Inc.

Established in 1981, 3HC-Home Health & Hospice Care is a private, nonprofit agency, serving residents with a myriad of medical services. 3HC is both Medicare and Medicaid certified and is home to seven clinical offices, the inpatient Kitty Askins Hospice Center and the inpatient Crystal Coast Hospice House. A healthcare professional with over three decades of industry excellence, Lou Ann has established a reputation of success.

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In her current capacity, she specializes in business administration and management, leadership, patient care, management and marketing. In addition to her work, Lou Ann enjoys mentoring up-andcoming professionals and encourages her peers to attain as much education as possible to excel in the fast-changing healthcare industry. In the years to come, she would like to renovate the company for future expansion. On the Public Relations Committee of the Association for Home and Hospice Care, Lou Ann holds a Master’s degree in Leadership and Administration from Central Michigan University. For more information, please visit www.3hc.org.

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CWW Member Profiles Healthcare Services

Dianna L. McMurry Controller Gibson Area Hospital

ianna L. McMurry is recognized by Continental Who’s Who as a recipient of the 2016 Diamond Lifetime Achievement Award in the field of Healthcare as a result of her work in her position as Controller of Gibson Area Hospital.

In her role, Dianna specializes in the areas of Healthcare Financial Management and Accounting. She is member of the Healthcare Financial Management Association and supports Relay for Life as well as St. Jude Children’s Research Hospital. In her spare time, Dianna enjoys reading and spending time with family.

Health & Wellness | Fitness

Cassie Gruber Personal Trainer and Owner Cassie Gruber Fitness MINNETONKA, MN

assie Gruber is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Health and Wellness. She is a Personal Trainer and Owner of Cassie Gruber Fitness. Growing up, Cassie was an accomplished athlete and determined individual. However, she also battled body dysmorphia and an eating disorder, both of which left her feeling insecure. During her college years, Cassie struggled to find a balance with food, gaining weight and becoming caught up in an emotional roller coaster. Her only outlet was exercise to release stress and anxiety. After college, Cassie was able to regain control of her life by re-establishing her relationship with God, continuing with exercise and finding a new nutritional dietary plan that gave her the energy and confidence she needed to make an overall life change. Knowing the pain that one goes through when dealing with an eating disorder, Cassie has sought out to inspire people to love themselves, respect their bodies, develop personally and empower others to take ownership of their lives to be the person God meant them to be. She began her journey as a Speech Language Pathologist to help people find their voice. She then continued on to establish her own company, Empowered Fit Life, to provide more empowerment to others needing to step into their light. As an ISSA Certified Personal Trainer and clean eating coach, Cassie coaches

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and consults with clients in the areas of health education, nutritional counseling, fitness training, meditation, self-development and more. In addition to her work as a coach, Cassie is a health and fitness columnist for KTSP Channel 5 news. She is also recognized by the National Association of Professional Women as a VIP Woman of the Year and is a member of the IFFA. Other accomplishments include serving as an ambassador for Team Isagenix, being named a recipient of the Rising Star Award from Isagenix and she was featured in STRONG Magazine and Natural Muscle Magazine. She has also participated in four regional and national fitness competitions. Following the attainment of her undergraduate degree in Communications, Cassie went on to earn her Master of Science degree in Communicative Disorders at the University of Wisconsin – River Falls. In her spare time, Cassie enjoys different exercise, reading, travel and visiting with family at the lake. She values God, family and happiness. Cassie’s online workout program consists of at-home cardio HIIT videos, weight training plans and macro nutrition plans with recipes! Visit www.cassiegruber.com/fitness-programs-new/ for details about the programs! For more information, visit www.cassiegruber.com or contact her directly at cassiegruberfitness@gmail.com.

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Carol Yeh-Garner Owner, CEO and President Well Lived Life, Inc. CARLSBAD, CA

arol Yeh-Garner is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Health and Wellness. She is the Owner, CEO and President of Well Lived Life, Inc. and is also a Young Living Royal Crown Diamond independent Distributor. With a Master’s Degree is Clinical Social Work, Carol was a Licensed Clinical Social Worker focusing on providing care to inpatient/outpatient psychiatric patients and, and also served as a Geriatric Social Worker. She taught HypnoBirthing for eight years and became a Nationally Certified Clinical Hypnotherapist with a thriving private practice. Carol began her essential oils business in October 2013 and has grown her team over the last two years to over 4,300 business members, 27,000 members and has amassed over $1.8 million in sales per month. She has reached the top rank within the Young Living structure in 27 months. Carol works alongside her husband Scott in all facets of their Young Living business. The business has grown to the point that Carol and Scott were able to quit their other jobs to just focus on their essential oil business.

In recognition of her hard work, Carol was recognized by the National Association of Professional Women as a VIP Woman of the Year. She also devotes energy to the Young Living Foundation and Seaside Giving, holds the position of Vice President of the Board of Directors at Babies by the Sea, Inc., and enjoys quality family time, going to the beach, yoga, reading and traveling in her free time. Carol’s unique background in Clinical Social Work and Clinical Hypnotherapy help provide the necessary tools and resources to work with clients and to achieve utmost success. She draws on her love of helping to empower others to healthier lives through using Young Living products and by helping her team members become financially abundant. In looking into the future, Carol plans to continue spreading health and wellness through essential oils and further expanding the business. For more information, please visit www.awelllivedlife.net.

Health & Wellness | Fitness

Gloria Layne Bieber Wellness Counselor/Owner Our Angels Center for Wellbeing/ Life Portraits Aura Imaging CALGARY, AB, CANADA

loria Layne Bieber is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Health and Wellness. She serves as a Wellness Counselor/Owner of Our Angels Center for Wellbeing/ Life Portraits Aura Imaging. An integrated, multidisciplinary holistic wellness center, Metaphysical Center for Well Being offers a multitude of holistic, spiritual and alternative health based services, products and services. With 30 years of industry experience, Gloria has owned her own business for the past decade. She utilizes her passion for helping others and wants to continue helping people make free choices for which they can take ownership. Furthermore, Gloria has additional expertise in the analysis of an

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individual’s aura and chakra status. Through a state-of-the-art video imaging device, she is able to capture and receive vibrational frequencies and energetic wellness throughout the body. As a testament to her success, Gloria was featured in the Women of Distinction 2015 magazine and is the recipient of multiple honors and accolades including the Oscars 2015 Celebrity Gift Giving Suite, the 2014 Emmy Celebrity Gifting Suite as well as the Spiritual and Holistic Wellness Award for both 2013 and 2014. Gloria studied at the University of Calgary where she completed the Management Development Program and received a diploma in Personnel Administration, Human Resources Management/Personnel Administration. To learn more, please visit www.ourangelscenter.com.

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Health & Wellness | Fitness

CWW Member Profiles Health & Wellness | Fitness

Emily H. Light Founder and Certified Health Coach The Sustainable Body Project BOSTON, MA

mily H. Light is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Health and Wellness. She is the Founder and Certified Health Coach with The Sustainable Body Project.

The mission of the Sustainable Body Project is to help women find freedom from chronic dieting and body hate. Providing free initial consultations, Emily offers customized nutrition-based coaching to help women take back control of their relationship with food. To further her professional development, Emily is a member

of the National Association of Professional Women. She is also Certified Health Coach trained by the Institute for Integrative Nutrition. With her expertise in health and wellness, nutritional counseling, coaching and more, she has had great success in helping her clients to overcome their food-related obsessions and gain confidence in their bodies. Emily graduated from the University of Pennsylvania with her Bachelor of Arts degree in English Literature and Sociology. For more information or to schedule a consultation with Emily, please visit www.sustainablebodyproject.com.

Health & Wellness | Fitness

Grand Master Barbara Kunkel President Life and Leadership Taekwondo COLORADO SPRINGS, CO

rand Master Barbara Kunkel is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Health and Wellness. She currently serves as the President of Life and Leadership Taekwondo. Barbara is an 8th degree Black Belt, a 2000 Olympian and was Captain of the U.S. Team. She is also a Stage Three Breast Cancer Survivor and a mother of two adopted children. She loves to share her story of positive perseverance through life’s challenges, but also her love of Martial Arts, sports and empowering people. She focuses on the Four D’s of a Champion; Desire, Discipline, Dedication and Determination to motivate and empower people to be able to dream big, set and accomplish goals in many areas of life. Her motto is, “Discover the Champion in You!” In the industry for 28 years, Barbara has been in her current role for 15 years. She is also an International Coach, Motivational Speaker and Empowering Life Coach. Barbara believes that “The Academy is for today’s families, and tomorrow’s leaders.” Many leaders and international champions have been developed from this family friendly

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environment – in which kids think they are kicking and punching while valuable life skills, including focus, discipline, respect and confidence, are reinforced. She also believes that adults enjoy Martial Arts through self-defense, fitness, camaraderie and family time. In recognition of her career accomplishments, Barbara has received numerous honors and awards over her career in Martial Arts & Leadership. They include the National Women’s Leadership Award, the International Women’s Leadership Award and she was named as a VIP Woman of the Year by the National Association of Professional Women. Barbara holds a Master’s degree in Leadership Education from Barkley University. She also has amassed a number of athletic accomplishments. She is a 2015 Martial Arts Hall of Fame Inductee, is an eight-time U.S. National Team Member, is a National and International Medalist and was named Athlete of the Year. Her business “A.L.L. TKD” was listed in Best of the Springs. To learn more, please visit www.family-taekwondo.com, or on Facebook at Barb Kunkel or I Love Taekwondo.

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Laura L. Vidal Health and Wellness Coach MILL VALLEY, CA

aura L. Vidal is recognized by Continental Who’s Who among Pinnacle Professional in the field of Health and Wellness. Her professional title is Health and Wellness Coach.

After being diagnosed with breast cancer nearly a decade ago, Laura became interested in holistic medicine and transforming her life from the inside out. As time went on, her approach to health and wellness helped her regain her health and she became inspired to help others with their personal journeys. As an *Intuition Medicine® practitioner, Laura works with clients in the areas of relaxation, energy healing and stress management. An entrepreneur at heart, she is responsible for all marketing, planning and organizational aspects of the business in addition to maintaining her client base.

The author of the forthcoming children’s book Maggie Lives with Breast Cancer, A Family Tale of New Beginnings, Laura is a member of the National Association of Professional Women, SCBWI and the Drexel University Alumni Association. She also supports breast cancer awareness organizations including UCSF and the Fountain Project. Throughout the course of her studies, Laura earned her Bachelor of Applied Science degree in Business Administration and Marketing from Drexel University. She possesses her MIM (Master Certificate in Intuition Medicine®) from the Academy of Intuition Medicine. For more information, please visit www.lauralvidal.com. *As a Health & Wellness Coach and Intuition Medicine® Practitioner, Laura L. Vidal is not a licensed healing arts practitioner by the state of California.

Health & Wellness | Fitness

Paula Raphael Owner Splash Fit, LLC FORT MYERS, FL

aula Raphael is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Health and Wellness. She is the Owner of Splash Fit, LLC. In business for four years, Paula is a certified instructor by the American Council of Exercise and is the Owner and Operator of Splash Fit, LLC, where she teaches the following classes: Aqua Zumba®, Aqua Bike®, Zumba Gold® and Zumba Gold Toning®. Looking to the future, Paula will look to add Aquapole, Aqua Relax and Aqua Yoga to the class schedule within the next year. Inspired ever since she took her first dance fitness class, Paula now devotes her career to helping others attain their health and fitness goals in a fun and happy atmosphere. With her years of experience and expertise in ballroom dancing, fitness, personal training and nutrition, she is able to guide

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others to a healthy lifestyle. Paula’s energy and motivation is infectious and she brings a party to each class she teaches. A member of the Hispanic Chamber of Commerce and the National Association of Professional Women, Paula was inducted into the NAPW VIP Woman of The Year Circle for her accomplishments and success. Charitably, she gives back to the community through the Harry Chapin Food Bank and Cancer Navigators at Lee Memorial Hospital. Outside of work, Paula enjoys quality family time, ballroom dancing, crafting and quilting. Reflecting on her educational career, Paula holds a Bachelor’s degree in Audiology from Indiana University at Bloomington. For more information, please visit www.splashfitllc.com.

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Health & Wellness | Fitness

CWW Member Article Health & Wellness

Paula A. Vail Reiki Practitioner/Owner, Wellness Inspired Radio Show Host,Voice America’s “For the Love of Reiki”

n absolutely remarkable individual, with an incredibly impressive professional resume, Paula A. Vail has emerged as an innovator in the holistic health and wellness field.

Over the course of her enormously successful career, Paula has routinely demonstrated the passion, vision, dedication and diligence necessary to be considered among the upper echelon in her industry. Due to her sensational body of work and the enormous amount of success she has achieved in the alternative medicine arena, as well as throughout her entire occupational history, Paula has been accepted into the prestigious network of prominent professionals with Continental Who’s Who. Currently serving in the role of Reiki Practitioner/Owner of Wellness Inspired and Radio Show Host for Voice America’s “For the Love of Reiki,” Paula’s impressive body of work has led to her being recognized as a Pinnacle Professional in the field of holistic health and wellness.

A Master Usui & Karuna Reiki® practitioner and teacher as well as a Master/Teacher of Holy Fire Reiki and a Level III Master in Serenity Vibrational Healing with crystal bowls and Illumination, Paula helps her clients to unlock the healing powers of the mind and live their lives to the fullest extent. Also the recipient of continuous training in Shamanism and Quantum Healing techniques, she offers her clientele various levels of Reiki classes, opening them up to a steady stream of love, joy, peace, healing, manifestation, gratitude, surrender and much more. The extensive catalogue of teachings offered by Wellness Inspired, includes an assortment of classes and workshops, designed to provide her clients with a comprehensive awareness of the various forms of Reiki. Along with the well-respected media personality, Reiki Master Teacher, author and public speaker, Kristen Eykel, Paula also hosts an annual Hawaiian Reiki Retreat, which allows students to immerse themselves in the loving energy of Reiki in an environment brimming with beautiful landscapes, high vibrations and positive energy, providing them with a profound connection to the interconnected life force that surrounds us.

With the goal of assisting others in achieving their own self-empowerment, through expanding their knowledge and gaining new insight about Reiki, Paula set forth to make the world a better place, one person at a time.

Drawing upon her comprehensive understanding of Reiki and driven by her desire to considerably improve the lives of others, Paula established Wellness Inspired in 2008, to share the beautiful gift of Reiki with as many people as possible. With the goal of assisting others in achieving their own self-empowerment, through expanding their knowledge and gaining new insight about Reiki, Paula set forth to make the world a better place, one person at a time.

A Japanese technique used for the reduction of and the encouragement of relaxation, Reiki plays a key role in the promotion of healing, both internally and externally. Based on the “life force energy” that flows within us, Reiki is a simple yet powerful method that works holistically to improve the health of one’s entire being. Operating under the belief that the levels of our “life force energy” has a humongous impact on the healing ability of one’s body, Reiki helps to replenish the body’s organs and tissues, while also having a profound effect on the soul.

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Always looking to further her reach by finding new avenues to communicate her message, Paula began hosting a talk radio show on VoiceAmerica called “For the Love of Reiki” in 2014. Through her radio program, she aims to supply her listeners with a greater understanding of Reiki, while simultaneously learning to live with love and compassion, ultimately leading to the manifestation of their own blessings. The show covers several different aspects of Reiki and related topics, including discussions of how Reiki fits in with Western medicine and other alternative healing modalities. Paula also touches on such topics as the role Reiki plays in hospitals, including the miraculous calming effect it can have on surgeries, pain and healing.

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Paula was initially introduced to Reiki when her beloved dog Shotzy, who was rapidly aging, became ill. It was suggested to her that she could learn Reiki and provide her cherished canine with the gift of healing light. After witnessing the healing effect that Reiki had on Shotzy, she was thoroughly convinced to continue on her path to enlightenment by furthering her understanding of the technique. Lighting a passionate fire deep within, Paula was determined to reach the furthest heights of Reiki mastery. Inspired to expand her knowledge of the practice, Paula set forth on her exploration, traveling through the levels of Reiki towards her ambition of eventually becoming a master practitioner. On her journey, she studied under some of the world’s most influential Reiki teachers, including William Lee Rand, founder and president of The International Center for Reiki Training, The Center for Reiki Research and The Reiki Membership Association. To this day, Paula still employs the teachings of his workbooks and guidelines in educating her clients. She has also studied with numerous other inspirational teachers in the United States as well as various shaman and medicine men in Peru. Reiki has also had an extraordinarily positive effect on Paula’s own physical and emotional being. Having been through three neck surgeries due to injuries suffered in a car accident as well as other various bouts with intense physical pain, she turned to Reiki which allowed her to get off of the toxic pain medication doctors had prescribed to her and to live a virtually pain-free existence. Additionally, the presence of Reiki in her life has enabled Paula to achieve a higher vibration that is filled with positive energy, love and enlightenment. Prior to her journey into the wonderful world of Reiki, Paula worked at Lorenzo’s Restaurant in Tacoma, Washington for over 28 years, many of which she spent as the owner and manager, after purchasing the business. While successfully running the restaurant for many years, she was blessed with the good fortune of getting to know a diverse range of fascinating people, leading to an abundance of lifelong friendships and associations. From there, she spent some

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time as a receptionist, during which time she was able to further hone her communication skills. Despite the fact that she has accumulated an appreciable amount of her considerable expertise through her vast professional experience, Paula is also an extensively educated individual who earned an Associate of Applied Science degree in Accounting from Grays Harbor College in Aberdeen, Washington. In addition, she has spent countless hours studying the detailed workings of her current profession and earned various certifications in alternative healing methods in the process. Signifying her significant stature in the professional community, Paula has gained membership in the VoiceAmerica World Talk Radio Network, the National Association of Professional Women, the International Center for Reiki Training and the National Association of Distinguished Professionals. Furthermore, she was the recipient of the Best of Tacoma Award in the ‘Wellness’ category for three consecutive years, from 2013-2015, earning her a spot in the Tacoma Business Hall of Fame. Further demonstrating her prolific performance as an entrepreneur and practitioner in the holistic health and wellness field, Paula has achieved a variety of accolades. She has been named as a VIP Woman of the Year by the National Association of Professional Women. Paula has also been recognized as a Distinguished Professional in her field by the National Association of Distinguished Professionals and was featured in the health and wellness category in Issue #12 of the NADP’s Women of Distinction Magazine in 2015. With close to a decade of sustained success as a pivotal player in her industry, along with her 28+ years as the owner and operator of a restaurant, it is quite apparent that Paula has an unequivocal understanding of what is required in order to thrive in a professional environment. Although she has already experienced a great deal of prosperity throughout her career, Paula always has a keen eye on the future. She foresees a continuation of success with Wellness Inspired as well as an increase in the number of listeners of her “For the Love of Reiki” radio show on VoiceAmerica. Continually seeking ways to provide assistance to those in need, Paula aspires to establish a nonprofit animal rescue organization and a Reiki retreat center on the beautiful property she was raised on in Centralia, Washington. She consistently aims to put forth the effort necessary to ensure that she is viewed as a source of positive energy, love and compassion to the entire planet, and she has been successful in that endeavor time and time again. ■

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As a result of the compelling content the show contained and the positive effect it had on its listeners, “For the Love of Reiki” almost immediately gained a considerable international following. Greatly encouraged by the success of the show, Paula feels blessed to have the ability to share the gift of Reiki with people all across the globe. She credits the show with allowing her to connect with a large number of amazing people with a variety of experiences. Paula looks forward to meeting with many more interesting individuals in the future as the show continues to evolve.

CWW Member Profiles Health & Wellness | Fitness

Vida Dionne Chua, DMS, CSTP Physical Therapist/Rehab Manager Bronx Physical Therapy and Rehabilitation BRONX, NY

ida Dionne Chua, DMS, CSTP, is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Healthcare. Vida is a Physical Therapist/Rehab Manager at Bronx Physical Therapy and Rehabilitation.

Helping individuals of all ages with various treatments, Bronx Physical Therapy and Rehabilitation provides care for a wide range of diagnoses, injuries, and conditions.

With ten years of knowledge and experience, Vida works in the areas of orthopedic and neurological physical therapy on a daily basis. As a result of her ongoing successes, Vida was inducted into the National Association of Professional Women VIP Woman of The Year Circle and is an esteemed member of the Philippine PT Association. Vida earned her Bachelor of Science degree in Physical Therapy from Emilio Aguinaldo University. She went on to complete her postgraduate training from Manual Medicine Group and SOMATIC. To learn more, please visit www.bronxptandrehab.com.

Health & Wellness | Fitness

Steven E. Maschmeyer President Myo Pain Relief Center Carmel, IN

teven E. Maschmeyer is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Health and Wellness. His professional title is President of the Myo Pain Relief Center.

Specializing in body work and massage therapy services, the Myo Pain Relief Center is owned and operated by Steven. With over 40 years of industry experience, Steven has been President of the relief center for five years. Certified in Trigger Point Therapy, Steven works in the areas of account management, body work, business development, client relations, musculoskeletal pain management, sales, and massage therapy on a daily basis.

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A strong believer in the benefits of myofascial trigger point therapy for relieving pain without the use of drugs, Steven remains an active member of the International Myofacial Society, the National Association of Myofacial Trigger Point and Worldwide Branding. Reflecting on his educational career, Steven graduated from Butler University with both his Bachelor of Science degree in Biology and Master of Science degree in Biologic Science. To learn more, please visit www.stevenemaschmeyer.com.

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Erica Tu Owner and Founder Love Tu Travel OAKVILLE, ON, CANADA

rica Tu is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Tourism. Her professional title is Owner and Founder of Love Tu Travel.

With a love of travel and desire to explore new places, Erica decided to turn this passion into a career. She is affiliated with TTTI Travel, a Virtuoso member, a Certified Travel Counselor, a Certified Beaches and Sandals Specialist and offers many other Hawaii and Caribbean specializations. Erica creates customized travel plans for leisure vacations for her clients. She can offer you the best all-inclusive options or more custom itineraries for hotels, tours, cruises, flights and is partnered with many high end luxury hotels and resorts - Four Season Preferred Partner, Rosewood Elite, Belmond and Ritz Carlton, to name a few.

To further her professional development, Erica is a member of the National Association of Professional Women. She prides her success on her knowledge of various destinations, her luxury connections in the industry and her first class customer service. Having visited over 15 countries across Europe, the Caribbean Islands, countless U.S. states and Western Canada, Erica is able to pair her clients with the best locations the world has to offer. Erica obtained her Bachelor of Arts degree in Psychology from the University of Western Ontario as well as a second Bachelor’s degree in Human Resources Management from Ryerson University. She also has a degree in Travel and Tourism from International Career School Canada. For more information, please visit www.lovetutravel.com.

Hospitality | Recreation | Travel

Helen Buford CEO Julius’ Bar NEW YORK, NY

elen Buford is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Hospitality. Her professional title is CEO of Julius’ Bar.

prides her success on unparalleled customer service. In addition to its daily specials, the bar offers a venue for private parties and events as well.

In business since 1864, Julius’ Bar is a piece of history in New York City. As a popular speakeasy during the prohibition era, Julius’ Bar became a popular hangout for gay clientele in the 1950s. It currently remains the oldest gay bar in the city and the oldest bar in the village.

A member of the National Association of Professional Women (NAPW), Helen was recently inducted into the NAPW VIP Woman of The Year Circle. In her free time, she enjoys photography and traveling. Additionally, Helen is supports charitable organizations such as the Aids Walk, St. Jude Children’s Hospital, the American Red Cross and Bailey House.

With 14 years of industry experience, Helen has been the CEO of Julius’ Bar for the past six years. Specializing in client satisfaction, operations, marketing and management, She

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For more information, please visit www.juliusbarny.com.

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Hospitality | Recreation | Travel

CWW Member Profiles Hospitality | Recreation | Travel

Denise Ouellette Owner Motel Tracy SOREL-TRACY, QC, CANADA

enise Ouellette is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Hospitality.

Denise is the Owner of Motel Tracy which is located in Sorel-Tracy — a city at end point of Lake Champlain Valley at the confluence of the Richelieu River and the St. Lawrence River, on the western edge of Lac Saint-Pierre downstream and east of nearby Montreal. Sorel-Tracy is known for its activities in the steel industry and metallurgy as well as for its ferry linking the city to the village of Saint-Ignace-de-Loyola, a roadside lodge. Motel Tracy is home to eight private rooms and one apartment with all of the amenities. Denise began her career in the industry in 1972, working at the Montreal Airport Hilton and Ramada Inn. She purchased

Motel Tracy in 2005. Together with her husband, she previously owned and operated a motel on the French Riviera in France. From customer service to finances, Denise is responsible for overseeing all facets of the motel. Her areas of expertise include hotel administration and management, cleaning, marketing and supervising daily operations. Outside of work, Denise enjoys spending time with her grandchildren. She is looking forward to retirement and is seeking a buyer for the motel. Denise is also an independent distributor of the following for her clientèle: moteltracy.teamsea.com, moteltracy.jeunesseglobal.com and moteltracy.myorganogold.com.

Hospitality | Recreation | Travel

Cristina D. Zanazzi Director of Financial Reporting and Tax Union Square Hospitality Group, LLC NEW YORK, NY

ristina D. Zanazzi is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Hospitality. Her job title is Director of Financial Reporting and Tax for Union Square Hospitality Group, LLC. An award-winning hospitality team, Union Square Hospitality Group prides its collective success on culinary excellence and first-class hospitality. As a testament to its industry excellence, the group owns and operates countless restaurants, a cocktail bar, a catering, sports and events business as well as an organizational consulting business.

Utilizing her 15 years of experience in the field, Cristina is a Certified Public Accountant, specializing in all facets of accounting including analysis, financial statements and reporting, tax research, projections and assurance. An integral asset to the staff, Cristina is responsible for budgeting and the overall management of departmental tax returns and year end audits. Cristina earned her Bachelor of Science in Accounting from the City University of New York’s Hunter College. In looking to the future, Cristina would like to become a CFO within the hospitality industry. For more information, please visit www.ushgnyc.com.

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Jessica B. Schwec Ideal Services Supervisor Omni Hotels and Resorts FERNANDINA BEACH, FL

essica B. Schwec is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Hospitality. She is an Ideal Services Supervisor with Omni Hotels and Resorts. Omni Hotels and Resorts is a global leader in business gateways and leisure destinations throughout North America. A four-diamond hotel company, Omni is home to fabulous spa services, golfing, signature restaurants and more.

Recently inducted into the NAPW VIP Woman of The Year Circle, Jessica enjoys working out, reading and spending time with friends and family in her time outside of work. Jessica graduated from the University of North Florida with her Bachelor of Science degree in Communications. Currently, she is working on her Master’s degree in Hospitality Management via Florida International University. For more information, please visit www.omnihotels.com.

A passionate hospitality professional, Jessica flourishes as an Ideal Services Supervisor. In this role, she works in the areas of customer service, event planning, guest services, change and project management, policy development and team building.

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Hospitality | Recreation | Travel

CWW Member Profiles Human Resources | Staffing | Training

Kimberly Pavloff Owner Access Partners Staffing and Recruiting, LLC MINNEAPOLIS, MN

imberly Pavloff is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Staffing. Her professional title is Owner of Access Partners Staffing and Recruiting, LLC.

Access Partners Staffing and Recruiting provides services focused in sales, lead development, customer service and administration. The company works with a wide range of organizational structures, from small businesses to Fortune 100 companies. Since purchasing the company in 2009, Kimberly has continued to strategically position the business to provide her clients with high-caliber quality candidates, aligning her

services with clients’ overall business objectives. This strategy, coupled her strong management team and their communication skills, has resulted in overall client satisfaction from the utilization of the company’s services. In October 2015, Access Partners Staffing and Recruiting opened a new location in Maplewood, Minnesota. Kimberly maintains affiliations with the National Association of Professional Women, which recognized her as a VIP Woman of The Year in 2014. She’s also been recognized by WIN Women in Networking. To learn more, please visit www.accesspartnersstaffing.com.

Human Resources | Staffing | Training

Dina P. Daboul Staffing Manager SNI Companies WORCHESTER, MA

ina P. Daboul is recognized by Continental Who’s Who among Pinnacle Professional in the field of Staffing. Her professional title is Staffing Manager with SNI Companies.

Founded in 1998, SNI Companies provides staffing solutions in the administrative, banking, finance, technology and legal industries. As Staffing Manager, Dina works with clients to place them with temporary work, full time placement or temp-to-full-time hiring assignments. Her expertise also extends to the areas of business development, client relations, interviewing, recruiting, marketing, management of contract employees, negotiation of wage rates and staffing strategy.

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To further her professional development, Dina is a member of the National Association of Professional Women, which honored her as a VIP Woman of the Year. She is also a member of the Corridor 9 Chamber of Commerce and supports cancer research fundraisers as well as local softball and food bank charities. Dina studied Computer and Electrical Engineering at University of Massachusetts-Dartmouth. For more information, please visit www.snicompanies.com.

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Claudette E. Banks Senior Director of Human Resources Grainger Industrial Supply SCHAUMBURG, IL

laudette E. Banks is recognized by Continental Who’s Who among Pinnacle Professionals as a result of her role as Senior Director of Human Resources with Grainger Industrial Supply.

to those entering the industry is: “to be successful in Human Resources, it is critically important that you understand and can articulate business strategy and demonstrate the ability to enable people to deliver results.”

As a global leader in the distribution of industrial supplies, tools and materials and MRO equipment, Grainger Industrial Supply provides repair, maintenance and operational support, goods and services for businesses around the world.

To further her professional development, Claudette is a member of the Society for Human Resources Management, Executive Club of Chicago and National Association of Professional Women, which recognized her as a VIP Woman of The Year. When she is not working, she enjoys mentoring others, traveling and attending recreational and professional sports activities.

With 16 years of industry experience, Claudette has been in this role for a year. She specializes in all aspects of human resources, and holds SPHR, SHRM-SCP, and SWP certifications. Claudette works in the areas of change management, leadership development and business-unit restructuring as well as rewards and recognition, employee advocacy and employee engagement. Priding her success on her determination to execute well and by establishing trust and strong relations, Claudette’s advice

Claudette studied Business Administration and Finance at Roosevelt University. In looking to the future, she would like to attain the position as Vice President of Human Resources within the next few years. For more information, please visit www.grainger.com.

Human Resources | Staffing | Training

Connie M. McCarter Inside Sales Trainer MSC Industrial Supply SOUTH BEND, IN

onnie M. McCarter is recognized by Continental Who’s Who among Pinnacle Professionals as a result of work in her role as an Inside Sales Trainer with MSC Industrial Supply. Founded by Sid Jacobson in 1941, MSC Industrial Supply works with customers both big and small in the distribution of metalworking and maintenance, repair and operations (MRO) products and services. An Inside Sales Trainer for eight years, Connie specializes in training, teaching and mentoring for new staff. In this capacity, she introduces the necessary training skills and company culture to new associates with the intent to incorporate them into day-to-day operations.

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Connie’s advice to those entering the field is to “own your skills and practice, practice, practice,” as well as “to be compassionate and aware of businesses and customer’s needs.” To further her professional development, Connie is a member of the National Association of Professional Women. Outside of work, she supports charities such as Making Strides for Breast Cancer and the Alzheimer’s Association. As part of her support of those organizations, she encourages women to go to the doctor for regular checkups and to be on top of their health and spread awareness. For more information, please visit www.mscdirect.com.

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Human Resources | Staffing | Training

CWW Member Profiles Human Resources | Staffing | Training

Kimberly A. Causby Director of Talent Development Reedy Industries CHICAGO, IL

imberly A. Causby is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Human Resources. She is the Director of Talent Development with Reedy Industries.

Reedy Industries (www.reedyindustries.com) was founded in 1930, and is a growth firm that focuses on the Heating and Air Conditioning Market (HVAC). Reedy Industries has become the largest privately held mechanical services company in the U.S., with Regional Offices in Chicago, Wisconsin, Ohio and Kansas City. With over a decade of hands-on experience in Human Resources with Insight Communication, Kraft Foods and Mondelez International, Inc., Kimberly brings a diverse management background to her leadership role as Talent Development Director with Reedy Industries. Among the many benefits are workforce planning, talent acquisition, operational management, in-depth knowledge of corporate practices and community relations. Her executive skills,

combined with the integrity and excellence she brings to every project, affords any company, however large or small, the benefits of her proficiency in Human Resources. Among the many elements of Kimberly’s expertise is her dedication to occupation, and her passion to service through community involvement and as an inspiration to others. Kimberly’s personal standards of excellence, self-motivation and drive for success was recently recognized by the National Association for Professional Women, and she was inducted into the 2015-2016 NAPW VIP Woman of The Year Circle. Kimberly maintains affiliations with the Society for Human Resource Management and is involved with charities – as well as helping others to achieve their personal best. Throughout the course of her educational career, Kimberly earned her Bachelor’s degree in Business Administration from Tiffin University. To learn more, please visit www.linkedin.com/in/kimcausby.

Human Resources | Staffing | Training

Kathy Cook CEO and Founder All R Friends WESTERVILLE, OH

athy Cook is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Human Services. Kathy’s professional title is CEO and Founder of All R Friends.

Inspired by her brother Ralphie who passed away at an early age after suffering from multiple disabilities, Kathy created All R Friends to provide day support, supported living services and job training services for children and adults with disabilities. Specializing in individual planning, independent living and working with the developmentally challenged, Kathy has

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devoted her career to making individuals with disabilities feel great about themselves. Providing an array of support services, she created All R Friends over 20 years ago after seeing a stronger need for local, quality services for the disabled. An esteemed member of the National Association of Professional Women, Kathy was recognized as one of “20 Outstanding Women You Should Know” by local radio station Sunny 95 in 2011. She is a member of the Sunrise Rotary Club and in her free time, enjoys quality family time and traveling. For more information, please visit www.allrfriends.com.

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Lori Almeida Chief Talent Officer Siegel & Gale NEW YORK, NY

ori Almeida is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Human Resources. Lori is the Chief Talent Officer at Siegel & Gale.

Established nearly 50 years ago, Siegel & Gale is based on the philosophy that simplicity is key. A global brand strategy, design and experience firm, Siegel & Gale prides their success on utmost simplicity and innovation. In this capacity, Lori works in the areas of business operations, change management, employee relations, organizational and performance management, strategic communications and total rewards to name a few. She is responsible for the global oversight of all human resources matters. With her

international expertise in Asia, Europe and the Middle East, Lori collaborates with the Co-CEOs and senior leadership team to recruit, retain and develop the best talent across the globe. A member of the Society for Human Resources Management and National Association of Professional Women, Lori enjoys reading, spinning and spending time with her kids in her free time. She is an Executive Board Member at P.S. 198 in Manhattan. Graduating from Roger Williams University with her Bachelor of Science degree, Lori went on to attain her JD from CUNY City University School of Law. For more information, please visit www.siegelgale.com.

Insurance

Betsi Horan Owner Sisters Insurance Specialists NEW CANEY, TX

etsi Horan is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Insurance. She is currently in the role of Owner of Sisters Insurance Specialists.

Serving the greater Houston area, Sisters Insurance Specialists are dedicated to pairing individuals with the best insurance coverage tailored to fit their specific needs and situations. An accomplished business owner and insurance professional, Betsi garners 35 years of experience with auto, home, renters, condo and flood insurance. She credits her success to her great reputation and word of mouth referrals.

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To further her professional development, she is a member of Texas Independent Insurance Agents and the National Association of Professional Women. Outside of work, Betsi enjoys horses and crocheting. She supports charitable organizations such as Hungry Children in America. Betsi graduated from Florida State University where she earned her Bachelor of Arts in Risk Management. For more information, please visit www.sistersinsurancespecialists.com.

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Human Resources | Staffing | Training

CWW Member Profiles Insurance

Phuong Ly-Gallagher Vice President, Data Consultant Lockton Companies PETALUMA, CA

huong Ly-Gallagher is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Insurance. Her professional title is Vice President, Data Consultant with Lockton Companies. Founded in 1966 by Jack Lockton, Lockton Companies has grown to expand from a one-man business to a team of associates across the globe. Lockton is currently the world’s largest privately owned insurance brokerage firm. In her role as Vice President, Data Consultant, Phuong is responsible for bridging the gap between technology and insurance. Her areas of expertise include data and reporting management, claims and benefits, risk management and underwriting.

A member of the National Association of Professional Women and Women in Leadership-Lockton, Phuong enjoys performing and volunteer work in her free time. With that being said, she is charitable toward organizations such as Relay for Life, “COTS” Community on the Shelterless and various colo-rectal research charities. Phuong earned her Bachelor of Science degree in Music Performance from California State University at Los Angeles. For more information, please visit www.lockton.com.

Insurance

William “Bill” Frederick, R+I President ISU Insurance Services-Cormarc Tasman. MURIETTA, CA

illiam “Bill” Frederick, R+I, is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Insurance. His professional title is President of ISU Insurance Services-Cormarc Tasman.

ISU Insurance Services-Cormarc Tasman is an insurance brokerage offering an array of insurance services to individuals, as well as small to mid-size companies. With a concentration in business management, mitigating risk and human capital, ISU’s team of experts strive to assist clients with all insurance matters. With nearly four decades of experience in the industry, Bill has been President of ISU for the past 11 years. He specializes in personal and commercial insurance agency

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acquisition. A licensed broker, Bill is a member of the Murietta, Temecula and Corona Chambers of Commerce and is a former member of the Corporate Controller Society. The President of his area Lions Club, Bill is the recipient of the “Lion of The Year” award and maintains an affiliation with Rotary International. In his free time, he enjoys woodworking. Heavily knowledgeable in the industry, Bill attained his Master’s degree in Insurance from the College of Insurance in addition to his Bachelor’s degree in Business Administration, Management and Operations from Woodbury University. He also holds a Teaching Credential through the California Association of Teachers. For more information, please visit www.isucormarc.com.

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Melissa Hill Chief Claims Officer Hamilton USA Princeton, NJ

elissa Hill is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Insurance. She is the Chief Claims Officer with Hamilton USA.

Founded on the concept of bringing a modern approach to insurance and reinsurance, Hamilton USA is the U.S. subsidiary of the Bermuda based holding company, Hamilton Insurance Group specializing in all facets of general and commercial insurance services. Working closely in the areas of property and casualty claims management, legal liability and underwriting, Melissa is an integral asset to Hamilton USA in her position as Chief Claims Officer. In this capacity, her duties include defining and enforcing of claims standard, process design and claims controls as well as vendor partner relations and much more.

A member of the National Association of Professional Women, Melissa was recognized as a VIP Woman of The Year and enjoys cycling, running marathons and other outdoor activities in her spare time. Melissa received her Bachelor’s degree in Pre-Law/Political Science from Texas Wesleyan University and would like to attain her Chartered Property Casualty Underwriter (CPCU) designation as well as completing the development of the claims department at Hamilton USA in the future. For more information, please visit www.hamiltongroup.com.

Insurance

Nancy J. Aita, CEBS President and Broker Aita & Associates Insurance Marketing, Inc. SEBASTOPOL, CA

ancy J. Aita, CEBS, is recognized by Continental Who’s Who among Pinnacle Professional in the field of Insurance. She is the President and Broker of Aita & Associates Insurance Marketing, Inc.

insurance, long-term care insurance and Medicare services. As both an advisor and advocate, Nancy has established a strong client base and has maintained her success throughout the years.

In business since 1982, Aita & Associates work with employers to create customized benefit packages to suit the needs of the companies and their teams. Whether you are a small business owner or the head of a large corporation, Aita & Associates will help you find attractive and cost-effective plans for valuable coverage.

The recipient of the Best Agent of The Year award through HealthNet, Nancy maintains affiliations with the Association of PASCO, the National Association of Professional Women, Rotary International and her local Chamber of Commerce.

Presently, Nancy garners over 30 years of industry experience working in the areas of employee benefits, life

To learn more, please visit www.aitaandassociates.com.

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Nancy earned her Bachelor’s degree in Spanish Language and Literature from California State University-Northridge.

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Insurance

CWW Member Profiles Law | Legal Services

Channing J. Hartelius, Esq. Founder Hartelius, Durocher & Winter, PC. GREAT FALLS, MT

hanning J. Hartelius, Esq., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Legal Services. He serves as the Founder of Hartelius, Durocher & Winter, PC. A respected law firm with an experienced staff of attorneys, Hartelius, Durocher & Winter, PC provides top representation to individuals who have been injured due to another person or party’s carelessness or negligence. An esteemed legal professional possessing over 45 years of experience, Channing works in the areas of litigation, personal injury, medical malpractice, wrongful death, workers compensation, FELA, (benefits for railroad employee injuries) social security disability, bankruptcy and bad faith insurance.

To keep up with the latest in the industry, Channing serves as Co-Chair of the Montana Bar Association and maintains membership to both the American Bar Association and the American Trial Lawyers Association. He sits on the Board of Directors for the Grizzly Athletic Association and is current President of the Cascade County Bar Association and the Great Falls Jaycees. Prior to graduating from The George Washington University National Law Center with his Juris Doctor, Channing began his educational career when he earned his Bachelor of Arts degree in History, Political Science and Economics from the University of Montana, where he graduated Cum Laude. For more information, please visit www.mtlawyers.net.

Priding his success on his strong work ethic, preparation and sincerity, Channing has established a reputation of excellence throughout the years.

Law | Legal Services

Laura R. Crowley Attorney Lee & Fairman, LLP INDIANAPOLIS, IN

aura R. Crowley is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Legal Services. Laura is an Attorney at Lee & Fairman, LLP.

Established in 1984, Lee & Fairman is a full service law firm specializing in personal injury, business law, medical malpractice and defective medical devices, social security, civil rights and much more. Beginning her career in law 15 years ago, Laura’s areas of concentration include personal injury, medical plaintiff malpractice and medial product liability. Prior to her legal career, Laura was a registered nurse for ten years. Her unique combination in nursing and law give her the upper hand in representing healthcare related cases.

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Recognized as an NAPW VIP Woman of The Year, Laura is a member of the Indiana Trial Lawyers Association, Indianapolis Bar Association and the National Trial Lawyers Association. Charitably, Laura serves as the Vice President on the Board of the St. Thomas More Free Clinic. A graduate of Indianapolis University, Laura attained her Juris Doctor. For more information, please visit www.nleelaw.com.

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Anna Perry Family Law sector Courts of British Columbia and Canada VANCOUVER, BC, CANADA

nna Perry is recognized by Continental Who’s Who among Canadian Lawyers for her dedicated service and charitable contributions to difficult cases and development of leading cases in the Family Law sector in the Courts of British Columbia and Canada. Her education and training includes her Juris Doctor (formerly an LL.B.) from the School of Law at the University of Dalhousie in Halifax, Nova Scotia in 1987. She was then presented to the Supreme Court of British Columbia in August 1988 after articling with the esteemed Perter Barnard as her Principal. She now has amassed twenty-eight years of Family Law Lawyer experience in Vancouver, BC. Anna is the Managing Partner and senior lawyer at her law firm, Westside Family Law, located at 1367 West Broadway in Vancouver, BC. The firm provides family law litigation services in BC Supreme Court and BC Appeal Court, delivering high level of client service, timely and effective legal representation. Anna has also taught at the University

of British Columbia, and was previously a deputy registrar with the BC Title Land Registry. As Counsel on Record for leading BC cases, Anna’s favorite recent case is Wu v. Wu et al, in which new laws on electronic evidence tampering, as well as fraud on the Court, is under development from the Trial Reasons. The case also involves multi-generations of property under threat by extortion. To further her professional development, Anna is a member of the Canadian Bar Association, the Law Society of British Columbia, the British Columbia Trial Lawyers Association, the BC Collaborative Professionals Association, IACP and VACP. Anna enjoys her very exciting career representing reasonable clients – among them politicians, CEOs, doctors, surgeons, news media moguls and international celebrities. For more information, please contact Anna Perry or Westside directly: 604-734-7911.

Law | Legal Services

Eugenia M. Vecchio, Esq. Owner and Attorney Eugenia M. Vecchio and Associates HARRISON, NY

ugenia M. Vecchio, Esq., is recognized by Continental Who’s Who as a 2016 Attorney of the Year. Her professional title is Owner and Attorney at Eugenia M. Vecchio and Associates.

With over three decades of legal experience, Eugenia has been in practice for 28 years. She handles all complex trust, wills, tax and corporate transactions for high net worth individuals amassing $10 million or more in assets. In recognition of her outstanding career, Eugenia is the recipient of the Martindale Hubbell Client Distinction Award and was also presented with the Five Star Award in Top Wealth Managers and Attorneys in Westchester County from Westchester Magazine. The accolades do not end there, as Eugenia was nominated for inclusion in the Top 100 Lawyers

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by Worth Magazine, and earned a nomination for the Business Hall of Fame through the Business Council of Westchester. A member of the American, New York State and Westchester County Bar Associations, Eugenia maintains affiliations with the District of Columbia Court of Appeals Bar Association and is a Board Member of the Network for Teaching Entrepreneurship. Eugenia obtained her Bachelor of Arts degree from Mercy College. She then went on to complete her Juris Doctor at New England School of Law, in addition to coursework at the University of Oxford and Universitas Internationalis Coluccio Salutati in Italy. Eugenia also holds a certification in Financial Planning from the Lubin Graduate Center at Pace University. To learn more, please visit www.eugeniamvecchioesq.com.

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Law | Legal Services

CWW Member Profiles Law | Legal Services

David B. Mueller Partner Cassidy & Mueller, PC PEORIA, IL

avid B. Mueller is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Legal Services. His professional title is Partner at Cassidy & Mueller, P.C.

A generational law firm established in 1923, Cassidy & Mueller was founded by law school graduate John E. Cassidy. Specializing in an array of legal services, Cassidy & Mueller has delivered first class representation to clients throughout difficult times for nearly a century. Maintaining the distinction as an AV Preeminent Attorney since 1984, David is a seasoned attorney amassing 50 years of legal experience. For the past 45 of those 50 years, he has worked at Cassidy & Mueller where he practices in the areas of: civil trials, tort litigation, drug and medical device litigation and legal malpractice. David provides defense strategy to civil lawsuits on behalf of corporations and insurance carriers. In recognition of his outstanding work, David was recognized as a 2014 Top Attorney in Illinois. He has also contributed

many articles to popular law publications and has held several public speaking and lecturing engagements. The Past President of the Peoria County Bar Association, David remains an active member of the American Bar Association, the Illinois State Bar Association, the Peoria County Bar Association and IDC. Outside of work, David is heavily involved with his community. He is a current Board Member with the Peoria Symphony and Foundation Board, Methodist/Proctor Hospital and the Children’s Home of Peoria. In his spare time, he enjoys traveling, golf and reading. David earned his Bachelor’s degree from the University of Oklahoma. He then went on to complete his LL.B. at the University of Michigan-Ann Arbor. In looking into the future, David would like to continue writing legal articles and papers and lecture on topics focusing on litigation. To learn more, please visit www.cassidymueller.com.

Law | Legal Services

Deborah Mackoy Attorney Mackoy Hernandez Qualls and Zahn FRISCO, TX

eborah Mackoy is recognized by Continental Who’s Who among Pinnacle Professionals in the Legal field. Deborah is an Attorney at Mackoy Hernandez Qualls and Zahn.

Representing clients throughout the state, Mackoy Hernandez Qualls and Zahn is a family law firm amassing over 60 years of combined legal experience. Providing attentive and guided client-oriented services, the all-female team has gained a local reputation as the best family law attorneys. A testament to the firm’s collective success, Mackoy Hernandez Qualls and Zahn was recognized by Top Attorneys in Frisco for 2015. Rated by SuperLawyers in 2013, Deborah is an esteemed attorney with over 15 years of experience. Specializing in all

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facets of family law, Deborah has a strong background in child custody and guardianships, estate planning, probate, wills and trusts, paternity, adoptions and much more. To further her professional development, Deborah maintains membership to the State Bar of Texas, the Frisco Bar Association, the Missouri Bar, and is a Family Law Section member of the Denton and Dallas County Bar Associations. She holds status as a Lifetime Fellow with the Texas Bar Foundation, is a Fellow of State Bar College and is a Charter Fellow of the Collin County Bench Bar Foundation. Deborah earned her Juris Doctor from Southern Methodist University School of Law prior to beginning private practice. For more information, please visit www.hqattorneys.com.

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David R. Johanson Partner-in-Charge of the Napa Office Hawkins Parnell Thackston & Young, LLP NAPA, CA

avid R. Johanson is recognized by Continental Who’s Who among Pinnacle Professionals in the legal field. He is Partner-in-Charge of the Napa office of Hawkins Parnell Thackston & Young, LLP and also has offices in Los Angeles, San Francisco and New York to cover his national client base.

David has worked in the legal field for over 30 years and is admitted to practice in California, Maryland, New York, Texas, Minnesota and the District of Columbia. In his current position, David and his team assist clients in general corporate matters and in employee ownership, benefit, ERISA, and related business matters, with an emphasis on executive compensation, equity incentive plans, non-qualified deferred compensation, employee stock ownership plans (ESOPs), ESOP transactions, mergers and acquisitions (and related tax planning), business succession and estate planning. Additional job duties include appearing on behalf of clients in business and employment-oriented defense litigation in state and federal courts throughout the country, before regulatory agencies (e.g., U.S. Department of Labor, California Labor Commissioner, and the U.S. Equal Employment Opportunity Commission), in tax controversies before the Internal Revenue Service and comparable state regulatory agencies, and in dispute resolutions of various kinds.

David is a member of the Southern California Mediation Association and a frequent Lecturer for the University of Southern California Mediation Clinic. He has also actively served as a Temporary Judge on a pro bono basis for the Los Angeles County Superior Courts since October of 2009. Recognized nationally for his experience and expertise in the ESOP and executive compensation field, David is a past chair (1993-1995 and 2005-2007) of the legislative and regulatory advisory committee of The ESOP Association. He also is a past chair of The ESOP Association’s advisory committee chairs council and is a former member of its board of directors. David has also served for more than ten years as General Counsel to The National Center for Employee Ownership and on its board of directors. A graduate of the University of Minnesota-Twin Cities, David graduated summa cum laude with his Bachelor’s degree in Political Science and Accounting. He then went on to complete his Juris Doctor cum laude from the University of Minnesota Law School. Over the last half century, HPTY has grown to include more than 150 lawyers in nine offices located in Atlanta, Austin, Charleston, Dallas, Los Angeles, Napa, New York, St. Louis and San Francisco. For more information, please visit www.hptylaw.com.

Law | Legal Services

Colleen McDuff Director of Legal Education and Appeals Manitoba Prosecution Service WINNIPEG, MB, CANADA

olleen McDuff is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Legal Services. She serves as the Director of Legal Education and Appeals with the Manitoba Prosecution Service. An integral asset to the Manitoba Justice system, the Manitoba Prosecution Service is responsible for prosecuting all Criminal Code and Provincial Statute offenses across the Province.

In the industry for over 20 years, Colleen works in the areas of training and development, domestic violence prosecutions and general oversight of the Appeal Unit. She also oversees the service’s educational programs and curriculum development for students. Colleen is also a member of the Manitoba Bar Association and Law Society of Manitoba, and earned her LL.B. from the University of Manitoba. For more information, please visit www.gov.mb.ca.

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Law | Legal Services

CWW Member Profiles Law | Legal Services

Jordon P. Steinberg Managing Partner Kaufman Steinberg, LLP IRVINE, CA

ordon P. Steinberg is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Legal Services. His professional title is Managing Partner at Kaufman Steinberg, LLP. Kaufman Steinberg is a full-service family law firm headquartered in Irvine, California, representing clients throughout the nation. The foundation of the firm lies in the delivery of unmatched legal services, and an uncompromising commitment to each client. Both Jordon and partner Stephen Kaufman possess extensive experience in their respective practice areas. They strive to enhance client relationships by focusing on each client’s individual needs and goals, and by working to not just meet but exceed clients’ expectations. With an interest in seeking justice stemming from as long as he can remember, Jordon began his legal career 12 years ago. In his own practice for two years now, his prime areas of concentration include all facets of family law and mediation. A Certified Specialist in Family Law through the State Bar of California Board of Legal Specialization, Jordon has an AV Peer rating with Martindale Hubbell. He also received the Martindale Hubbell 2013 Client Distinction Award.

Additionally, Jordon was ranked as a Rising Star in Super Lawyers Magazine consecutively from 2012-2016, and was recognized as a Top 50 Super Lawyer in Southern California for 2015 by Super Lawyers Magazine. Jordon is also one of the 2013 O.C. Register’s Top Attorneys, holding a 10/10 rating by AVVO.com, and is the American Jewish Committee’s 2011 recipient of the Learned Hand Emerging Community Leader Award. To keep up with the latest in law, Jordon is a member of the Family Law sections of the O.C. and L.A. Bar Associations. He is also a member of the Association of Family and Conciliation Courts, the Association of Certified Family Law Specialists and the O.C Trial Lawyers Association. Furthermore, Jordon is a Founding Member and Past President of the O.C. Jewish Bar Association and a Founding Fellow Member of the O.C. Bar Foundation’s Society of Fellows. He also maintains affiliations with the William P. Gray Legion Lex American Inn of Court. Jordon earned his undergraduate degree from California State University- Fullerton. He then went on to complete his JD at Whittier Law School. To learn more, please visit www.kaufmansteinberg.com.

Law | Legal Services

Barry A. Mac Ban Managing Partner Mac Ban Law Offices TUCSON, AZ

arry A. Mac Ban is recognized by Continental Who’s Who as a 2016 Prominent Professional of the Year in the field of Legal Services. His professional title is Managing Partner with Mac Ban Law Offices.

A seasoned attorney with over 40 years of experience, Barry specializes in the following areas: personal injury, wrongful death, elder abuse, products liability, medical malpractice, legal malpractice, environmental law and more. Board Certified in Personal Injury and Wrongful Death Suits, Barry has a significant presence in the legal industry. He is a Fellow of the International Academy of Trial Lawyers, the

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American College of Trial Lawyers, the National Trial Lawyers Association, the American Board of Trial Advocates, Best Lawyers in America, Southwest Super Lawyers, Best Lawyers in Arizona and Best Lawyers in Tucson. Barry is rated by Martindale Hubble as AV Preeminent. He has also been recognized by The Law Dragon as “Best Lawyer in Arizona” on multiple occasions. Throughout the course of his education and training, Barry earned both his Juris Doctor and Bachelor’s degree from Arizona State University. For more information, please email barry@macbanlaw.com.

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Donald J. DeGabrielle, Esq. Attorney Chaffe McCall, LLP HOUSTON, TX

onald J. DeGabrielle, Esq., is recognized by Continental Who’s Who among Pinnacle Professionals in the Legal field. His title is Attorney at Chaffe McCall, LLP.

Established in 1826, Chaffe McCall, LLP, specializes in several different areas of practice. With the main firm office in New Orleans, Chaffe McCall has additional offices in Houston, Baton Rouge and Lake Charles where its team of seasoned attorneys pair first-class representation with top tier client satisfaction. Admitted to practice in Texas and Louisiana, Donald has been part of the industry for over 30 years. He previously had a 22-year career in law enforcement. His first legal job was for a national law firm in Texas within its white-collar defense, internal investigations and regulatory enforcement practice. Additionally, he served as an Assistant District Attorney in New Orleans and was a FBI Special Agent in both New York and New Orleans. To further his professional development, Donald maintains affiliations with the American Trial Lawyers Association, the National Association of Former U.S. Attorneys, the National

College of District Attorneys Association, the Attorney Generals Advocacy Institute, the National Advocacy Center, the Society of Former FBI Agents and the ACI Alumni Program. He is also involved in the Administration of Justice Sub-committee with the Houston Bar Association. As a testament to his success, Donald was selected for inclusion in Best Lawyers in America for Criminal Defense: White-Collar consecutively from 2013-2016 as well as recognition in Who’s Who Legal for Business Crime Defense. The recipient of the 2002 Director’s Award for superior performance in litigation, Donald is currently on the Board of Directors at the Harris County Public Defender’s Office as well as the Board of Directors Chairman for Crime Stoppers Houston. Outside of work, Donald enjoys golf and traveling with his wife to destinations such as the Virgin Islands and Greece. Donald earned his Juris Doctor from Louisiana State University following the earing of his Bachelor of Arts from McNeese State University. For more information, please visit www.chaffe.com.

Law | Legal Services

James E. Shipman Member Simmons Perrine Moyer Bergman, PLC CEDAR RAPIDS, IA

ames E. Shipman is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Legal Services. James is a Member with Simmons Perrine Moyer Bergman, PLC. From business consulting to complex litigation, the 57 attorneys on staff at Simmons Perrine Moyer Bergman have the passion and knowledge to take on all legal needs throughout countless practice areas. As part of the legal industry since 1970, James is an AV Rated attorney specializing in litigation, healthcare law, medical malpractice defense and personal injury as well as product professional liability defense. He was honored as

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Best Lawyer of the Year in 2013 by SuperLawyers. Presently, James is a member of the American, Iowa and Linn County Bar Associations, Defense Research Institute and the American Board of Trial Advocates. He also serves as Co-Founder and Board Member of Four Oaks Children and Family Services. Outside of work, he enjoys spending time with family and fishing. Prior to earning his J.D. from Loyola University of Chicago, James received his Bachelor’s degree from the U.S. Merchant Marine Academy. To learn more, please visit www.simmonsperrine.com.

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Law | Legal Services

CWW Member Profiles Law | Legal Services

James J. Rodriguez Attorney Valley Law Center, Inc. CUPERTINO, CA

ames J. Rodriguez is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Law. James is an Attorney at Valley Law Center, Inc. Possessing over 35 years of experience representing clients across the area, James is a seasoned attorney in practice at Valley Law Center since 1996. A Certified Tax Specialist, his practice areas of concentration include estate planning and probate law, real estate and taxation. Inducted into 2015 Elite American Lawyers and recognized

as a 2014 Industry Expert Top Lawyer, James keeps abreast of the latest in law through his professional memberships with the State of California Bar and the Santa Clara County Bar Association. Heavily knowledgeable in his areas of expertise, James attained his Juris Doctor from the Santa Clara University School of Law. He holds an additional M.B.A. in Finance from UCLA as well as an LLM, Master of Laws in Taxation from Golden Gate University.

Law | Legal Services

James F. (Jim) Morgan Managing Partner Morgan, Herring, Morgan, Green & Rosenblutt, LLP HIGH POINT, NC

ames F. (Jim) Morgan is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Legal Services. His professional title is Managing Partner at Morgan, Herring, Morgan, Green & Rosenblutt, LLP.

Enterprise Citizen of the Year Award in 1991, he earned the Centennial Award-North Carolina Bar Association in 1999 in addition to the 2006 Beverly Lake Public Service Award to name a few.

Founded in 1942 by Jim’s father, James Virgil Morgan; Morgan, Herring, Morgan, Green & Rosenblutt, LLP, is a second generation law firm concentrating in an array of practice areas. Carrying a reputation of excellence, the firm delivers first-class representation and personalized counsel.

A testament to his success, Jim and his wife Ann were presented for their Outstanding and Individual Community Service by flying the American Flag over the U.S. Capitol alongside Congressman Howard Coble on Columbus Day in 2014.

An AV Preeminent rated attorney, Jim has been in the legal industry since 1969 and with the firm for over 30 years. After he completed law school, he was an integral asset to the state upon serving in the North Carolina House of Representatives from 1977 to 1983, as well as serving as President of the 181th Judicial District from 1995 to 1996.

Presently serving as the Chairman of the High Point Preservation Society and Welcome High Point, Jim remains an active member of the American Bar Association, High Point Bar Association, North Carolina Bar Association and the North Carolina Trial Lawyers Association. He is the current President of the North Carolina Council of Bar, Chairman of North Carolina State Bar and a member of Phi Alpha Delta.

On a day-to-day basis, Jim utilizes his strong background and expertise in the following areas: criminal defense, corporate law, estate planning, personal injury, probate and social security; as well as trials, wills, zoning and governmental relations. Throughout the course of his illustrious career, Jim has received countless honors, awards and accolades for both community involvement and legal work. The recipient of the Governors highest civilian award, Order of Long Leaf Pine from Governor Holhouser and Governor Hunt High Point

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Outside of work, Jim enjoys shag and beach dancing. He is a 32nd degree Mason, Scottish Rite and a Shriner. Starting his educational career by earning his undergraduate degree from Guilford College, Jim went on to follow in his father’s footsteps after attaining his JD from Cumberland School of Law at Samford University. To learn more, please visit www.morganherring.com.

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Kim Boyer Elder Attorney Boyer Law Group LAS VEGAS, NV

im Boyer is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Law. Kim is an Elder Attorney in practice at Boyer Law Group.

Founded by Kim in 1997, Boyer Law Group focuses on elder law and long-term care in protecting the rights, financial resources and quality of life of seniors, individuals with special needs and their families alike. A Certified Elder Law attorney, Kim’s areas of concentration include elder law, aging and elder law issues, estate planning, guardianship, powers of attorney, Medicaid planning and division of assets, wills, trusts and more. In practice for 18 years, Kim was driven to law because she always wanted to “help people and the field of elder law is an amazing blessing.” Priding her success on having chosen a field she loves, Kim is truly passionate about her work and helping those who need it the most.

Maintaining affiliations with the National Academy of Elder Lawyers, Kim is the co-author of Alzheimer’s and Dementia: A Practical and Legal Guide for Nevada Caregivers and The Essential Eldercare Guide for Nevada. A testament to her success and hard work, Kim was honored by the United States Senate Commendation for Outstanding and Dedicated Service regarding a pro bono project in 2002. Among her countless honors and awards, Kim was recently recognized as a 2016 Best Lawyer in America in practice area of Elder Law, 2015; in National Advocates Top 100 of Wills, Trusts and Estates Lawyers; as well consecutive recognition as a Super Lawyer in Elder Law from 2007-2015. Kim graduated from the University of San Diego School of Law with her J.D., Magna Cum Laude-Order of the Coif. For more information, please visit www.elderlawnv.com.

Law | Legal Services

Karen L. Gamba Manager of Business Development Fried, Frank, Harris, Shriver & Jacobson, LLP BROOKLYN HEIGHTS, NY

aren L. Gamba is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Legal Services. Her professional title is Manager of Business Development at Fried, Frank, Harris, Shriver & Jacobson, LLP.

Consistently ranked by noted legal directories such as Chambers and Partners, The Legal 500 and Benchmark: Litigation, Fried, Frank, Harris, Shriver & Jacobson caters to a variety of clients. From Fortune 500 companies to prominent financial institutions and investment firms, entrepreneurs and more, Fried, Frank, Harris, Shriver & Jacobson, LLP, is well-equipped to take on an array of services within a spectrum of practice areas. As the Manager of Business Development, Karen works in the areas of business development and communications,

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client relations, development strategy, public relations, project management, revenue generation and marketing. This position allows Karen to pair the practice groups’ business development strategies with inventive marketing endeavors to increase both revenue objectives and overall client satisfaction. A member of the Legal Marketing Association and National Association of Professional Women, Karen enjoys writing, travel and running in her free time. She supports charitable organizations including Girls Write Now and Amandla Development. Karen studied Marketing and Communications at the Northern Cape Technical College in South Africa and World Economics and Writing at Oxford University in the UK. For more information, please visit www.friedfrank.com.

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Law | Legal Services

CWW Member Article Law | Legal Services

John A. Girardi Partner and Attorney at Law Girardi and Keese LOS ANGELES, CA | SAN BERNARDINO, CA

n extremely accomplished attorney with well over four decades of diverse experience in the legal services industry, John A. Girardi has received recognition in the prestigious network of prominent professionals with Continental Who’s Who.

Over the course of his brilliant career, John has consistently exhibited the passion, vision, dedication and diligence to be considered among the upper echelon of his field. As a result of his superlative body of work as well as the overwhelming amount of success he has experienced throughout his entire occupational history, John has been named as a Continental Who’s Who Pinnacle Professional among Legal Professionals. Currently serving in the role of Partner and Attorney at Law with the Girardi and Keese law firm, he works vigorously to ensure that the needs of his clients are met and their expectations are exceeded. Beginning his career in 1972, John has tried over 100 civil jury and non-jury matters during his four plus decades of practice, representing the interests of individuals or businesses that have suffered a loss at the hands of another. One of the founding members of Girardi and Keese, John specializes in the areas of pharmaceutical litigation, government entity liability, product liability (including automobile design), toxic tort litigation, employment, negligence matters and class action lawsuits. In his role with the law firm, John is charged with the principal responsibility for handling litigation involving large groups of plaintiffs in cases involving pharmaceutical litigation, property damage, toxic exposure, construction defects and the sexual victimization of minors. An AV Preeminent® attorney according to Martindale-Hubbell® Peer Review Ratings™, his phenomenal work as an attorney has led to more than 175 verdicts and settlements in excess of $1 million. Among the highlights of John’s prolific career is the case of Rhodes, et al. v. Trinity Broadcasting Network, Inc., a civil action stemming from an inebriated driver who struck a vehicle, leading to the serious injuries of the involved parties, including the eventual death of one of the plaintiffs. After almost two years of litigation, the matter was resolved for $4.5 million. In the case of Carlson, et al. vs. Southern California Edison, John helped approximately 100 homeowners win a confidential settlement in excess of eight figures due to the negligence of Southern California Edison, which resulted in serious fire damage to the plaintiffs’ homes and property in 2007 due to a wildfire in the Grass Valley section of Lake Arrowhead, California.

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Another important case in on John’s remarkable resume was Borbor v. Isabel Nursery School, which involved the representation of 22 children from 16 families as plaintiffs in an action against a nursery school in the Eagle Rock area of Los Angeles. Sexually victimized by the taking of inappropriate photographs, the eight-year battle led to a settlement of just under $4 million. There was also Sundquist v. Coach USA, which was a civil action resulting from a collision of a truck and a bus on Interstate 5 in the Newhall area that caused the plaintiff to go through a series of epidural injections in the neck and back as well as two spinal surgeries. That suit resulted in a reward of $2.75 million for the plaintiff. Placing a considerable emphasis on the value of collaboration, the lawyers at Girardi and Keese meet on a regular basis to discuss cases and to share ideas. Regardless of their level of experience, there is a great deal of respect given to the knowledge of all of their attorneys, allowing them to learn from each other, whether it be one of the newest associates or a founding partner. In total, lawyers at Girardi and Keese have been responsible for the recovery of more than $10 billion in verdicts and settlements for clients who have been injured or killed because of someone else’s actions. The firm is small enough to have a synergetic, receptive work environment, yet large enough to possess the resources required to present a formidable challenge to some of the biggest companies in the world. The success the firm’s lawyers have achieved in all of their practice areas has provided them with the financial backing and courtroom credibility to guarantee the continuation of favorable outcomes. In total, Girardi and Keese has successfully recovered in excess of three billion dollars for their clients. The law firm of Girardi and Keese ensures that the necessary care and resources are provided for every case that is handled by their lawyers. Acting as a “voice for the injured,”

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In addition to regular practice, pro bono work and community involvement, John has served for over a decade as a co-host of the nationally syndicated ABC radio program, The LawBusiness Insider, which features an impressive panel of best-selling authors, premier lawyers and prominent newsmakers. Some of the nation’s top attorneys appear on The LawBusiness Insider, including Gerry Spence, Roy Black, Joe Jamail, Barry Scheck, Dan Petrocelli, Tom Mesereau, Bob Shapiro, Tom Girardi and Mike Ramsey. Also making appearances on the show is Fortune Magazine’s Senior Editor at Large Allan Sloan, The New York Times Financial Editor Gretchen Morgensen, Congressman Ron Paul, CNN’s Jane Velez Mitchell and Fox Network’s TV Judge Cristina Perez. John also serves as a key contributor to California Law Today, which is an annual print publication that highlights the accomplishments of the personal injury attorneys at Girardi and Keese. The goal of the magazine is to inform individuals in the southern California region about the legal victories that the firm’s lawyers have secured for clients who were hurt by the actions and negligence of others. In addition to containing reports on specific cases, California Law Today covers a variety of other topics, keeping the public informed about their rights and the legal system itself. Furthermore, John has been published on multiple occasions, including his article entitled, “Sargent Shriver and the Ordered Quest for Justice,” an interview he conducted with Mark Shriver for the October 2012 edition of Verdict Magazine. He also did an interview with Attorney Dicky Grigg for the October 2007 issue of Verdict Magazine. Additionally, John wrote an article entitled, “Premises Liability — What’s New for 2002,” for the July 2002 issue of The Advocate and “Proof Positive: Pornography in a Day-Care Center,” which was published in 1997 for Sexual Abuse: A Journal of Research and Treatment Vol. 9, No. 1. Highly respected among his peers, John has given presentations to such entities as the California Judicial College, Loyola Law School, Pepperdine Law School, Consumer Attorneys of Los Angeles, Consumer Attorneys of California, the National Business Institute, the Dependency Court of Los Angeles County, California Continuing Education of the Bar, Los Angeles Superior Court, the Association of Southern California Defense Counsel and the Los Angeles County Bar Association. On top of the substantial amount of expertise he has gained through his vast professional experience, John is a highly educated individual who earned a Bachelor of Arts degree from the University of Notre Dame. He then went on to earn his Juris Doctor from the Loyola Law School in Los Angeles, where he graduated with Honors and became a member of the International Legal Honor Society of Phi Delta Phi. Due to his professional proficiency, John has been the recipient of various accolades over the years, including being honored as a Distinguished Alumnus of Loyola Law School, where he serves on the Board of Overseers; Trial Lawyer of the Year by the Orange County Trial Lawyers Association; Southern California SuperLawyers since 2006 by Los Angeles Magazine; and one of the Top 100 Lawyers in Southern

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California in the area of personal injury. Additionally, he has been nominated for Trial Lawyer of the Year by the Consumer Attorneys Association of Los Angeles and the Consumer Attorneys of California. He was also the recipient of a Presidential Award of Merit from the Consumer Attorneys of California in 2008 and recognized for Outstanding Volunteer Contributions for Alternative Dispute Resolution by the Los Angeles County Superior Court in 2009. Further evidencing his remarkable reputation in his field, John has been affiliated with numerous national and international professional societies, including the American Bar Association, the American Board of Trial Advocates, the American Board of Professional Liability Attorneys, the Italian-American Bar Association, the Irish-American Bar Association, the American Association for Justice, Consumer Attorneys of California, Consumer Attorneys Association of Los Angeles, the Los Angeles County Bar Association, the Beverly Hills Bar Association, Attorneys Information Exchange Group, the South Bay Bar Association, the Orange County Bar Association and the Los Angeles Superior Court Arbitration Committee. Additionally, John served on the Los Angeles County Superior Court Arbitration Committee from 1988-1991 and the Board of Directors for the Association of Business Trial Lawyers from 2009-2012. He was also part of the Coalition of Concerned Legal Professionals’ Board of Advisors from 1998-2015 and the Consumer Attorneys of California’s Legislative Review Committee from 1987-2015 and on its Board of Governors in 1987 and 1988, as well as from 2005-2012. Always looking to give back to the community when the opportunity presents itself, John has been recognized for his work as a volunteer mediator by the Los Angeles County Superior Court. He is also one of the founding Board members of the Immigrant Justice Clinic at Loyola Law School, and since 2004, he has served on the Board of the Save the Children Action Network, a national organization advocating on behalf of children’s issues. In addition, he serves as President of the Los Angeles Chapter of the National Football Foundation and Co-Chair of the Advisory Board of Loyola Productions, Inc., as well as Board Secretary of the Pacific Institute for Community Organization. Together with his wife Denise, John has two sons, who have been a great source of pride over the years. Their son Patrick, who has worked with the UCLA football program since 2008, has served in the role of Director of Player Personnel for the past three years. Their son Vincent, who earned a Master of Professional Studies degree in Sports Industry Management from Georgetown University, most recently served as a Graduate Volunteer for the Georgetown University football program. After more than four decades of continuous success as a substantial figure in his field, which has included an enormous amount of momentous achievements, it is quite apparent that John has an indisputably considerable knowledge of what is necessary in order to be prosperous in a professional environment. While John has already achieved a great deal of success throughout his celebrated career, he remains focused on the positive impact he can have on the world in the present as well as in the future. Quite appreciative for the good fortune he has attained during his career, John gives a lot of credit his parents, Al and Jane, who provided him with a massive amount of support over the years. ■

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the firm has been victorious in several notable cases. In 1970, they were responsible for the first million-dollar medical malpractice verdict in California. Other cases of significance include a $1.9 billion settlement for California consumers and a $25,000 verdict for a homeless man that was bitten by a dog.

CWW Member Profiles Law | Legal Services

John Langdon Timmons, JD Attorney at Law Pasley and Singer Law Firm, LLP AMES, IA

ohn Langdon Timmons, J.D., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Legal Services. John is an Attorney at Law with Pasley and Singer Law Firm, LLP. Established in 1906, Pasley and Singer Law Firm, LLP, has been catering to residents of Story County and Central Iowa for over a century. Founded by Crockett Hector “C.H.” Pasley, the firm has expanded into a team of seasoned attorneys with years of courtroom and dispute resolution experience. A BV rated attorney by Martindale-Hubbell, John has been a lawyer for 40 years. Prior to starting his legal career, John was in the U.S. Army, SPS Germany (1970-72) and a member of the U.S. Peace Corps that was stationed in the Philippines.

Concentrating in family law, professional liability, personal injury, products liability, professional negligence and more, John was recognized as one of the Top 100 Lawyers by the National Trial Lawyers Association. He is currently a member of both the American and Iowa Associations for Justice and the Iowa Volunteer Lawyers Project. Furthermore, John is an elected member of the Board of Governors of the Iowa Association of Justice and on the Board of Directors of the Story County Center for Personal Development. He also serves as the Greater Iowa VP of the Alzheimer’s Association. Graduating with Honors from Iowa State University with his undergraduate degree, John went on to complete his J.D. (with Distinction) from the University of Iowa College of Law. For more information, please visit www.singerlaw.com.

Law | Legal Services

Jeffrey A. Hensley, Esq. President and Founding Attorney Hensley Legal Services, PLLC TULSA, OK

effrey A. Hensley, Esq., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Legal Services. Jeffrey is the President and Founding Attorney of Hensley Legal Services, PLLC.

Distinction, 2015-2016 National Advocates Top 100, 2015-2016 National Advocates Top 40 Under 40 and induction into the National Association of Distinguished Counsel, to name a few.

Concentrating in all facets of family law, Jeffrey has been in the legal industry for eight years. Prior to establishing his own practice, he was a Partner at another local firm. The President of his full service family law practice, Jeffrey’s areas of concentration include child custody and support, divorce, guardianships and grandparents’ rights, fathers’ rights, property division and spousal support.

Priding his success on his honesty and integrity, Jeffrey’s advice to those entering the industry is to “always be honest.” He remains an active member of the American, Oklahoma and Tulsa County Bar Associations and enjoys racing Ford Mustangs and diving in his time outside of work.

A testament to his success, Jeffrey has been recognized by countless organizations and publications for his excellence in the legal field.

Initially beginning his educational career with a Bachelor of Arts degree in English (Cum Laude) from University of Tulsa and a Bachelor of Science degree in Biology from Oklahoma City University, Jeffrey went on to earn his Juris Doctor from the University of Tulsa College of Law.

Some of his awards are as follows: 2015-2016 Lawyers of

To learn more, please visit www.hensleylegalservices.com.

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Lesley E. Holloway Partner LAWRH GARLAND, TX

esley E. Holloway is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Law. Her professional title is Partner at LAWRH.

In business for over 20 years, LAWRH is comprised of a team of 16 attorneys and nearly 80 support staff members. Providing first-class representation and legal services, LAWRH operates through two locations in Garland and Houston. With 11 years of field experience, Lesley is an esteemed attorney practicing in the areas of auto accidents, human resources, general litigation, personal injury, operations management and trial work. Priding her success on her strong work ethic, Lesley’s advice to young attorneys is “to be flexible.”

A member of the Dallas Bar Association’s Bar None Production Company, Dallas Bar Association’s E-mentoring Program and the National Association of Professional Women, she was recognized as an NAPW VIP Woman of The Year. Aside from the demands of work, Lesley enjoys art, gardening, quality family time and art. Additionally, she is heavily involved with local animal rescues such as the DFW Pug Rescue. Prior to attending law school, Lesley earned her Bachelor of Fine Arts degree from Texas State University. She went on to complete her J.D. from Texas Wesleyan University School of Law, which is now Texas A&M School of Law. For more information, please visit www.lawrh.com.

Law | Legal Services

Micky Yamatani Attorney Private Practice HONOLULU, HI

icky Yamatani is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Legal Services. Micky is an Attorney in private practice.

Licensed to practice law in both Hawaii and New York, Micky has been in practice since 1990. She is a Japanese native who is fluent in both English and Japanese languages. Her linguistic skills have been a great asset in working on multi-national custody disputes in her family law cases. Although Micky has worked extensively in the areas of family law, she has additional expertise in commercial litigation, estate and trust issues (including elder law) and personal injury. Furthermore, prior to opening her private practice,

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she served as the Deputy Prosecuting Attorney for the City and County of Honolulu and Maui. She has also worked in Japan, working in the legal department of one of the major insurance companies in Japan. A member of the Hawaii and New York Bar Associations, Micky received her J.D. from the University of Hawaii William S. Richardson School of Law and her Bachelor’s degree from the University of Michigan in Ann Arbor, Michigan. To learn more, please visit www.mickyyamatanilawyer.com.

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Law | Legal Services

CWW Member Profiles Law | Legal Services

Sharon T. Ross Legal Administrator in the Law Department Graphic Packaging International, Inc. ATLANTA, GA

haron T. Ross is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Packaging. Her current role is Legal Administrator in the Law Department at Graphic Packaging International, Inc.

As a leader in the packaging industry, Graphic Packaging International provides packaging solutions for hundreds of the world’s most recognized brands. These solutions include: microwave packaging and machinery, unbleached paperboard, folding cartons and coated recycled board. With 40 years of experience in administration, Sharon has been a legal administrator for ten years. Presently, her areas of concentration include customer service, leadership, operations management, strategic planning and public

speaking. Priding her success on her ability to build strong relationships, Sharon’s advice to those entering the industry is to “get as much education as you can and don’t allow yourself to be pigeon-holed into a position and never settle for second best.” A member of the National Association of Professional Women, Sharon is also affiliated with the Humane Society, Fur Kids, ASPCA and various animal advocacy organizations. Sharon holds an Associates of Applied Science degree from Mohawk Valley Community College. She also earned her Paralegal certificate in June 2016. For more information, please visit www.graphicpkg.com.

Law | Legal Services

Robison D. Harley, Jr. Attorney and Owner Law Office of Robison D. Harley, Jr. SANTA ANA, CA

obison D. Harley, Jr. is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Law. He is the Attorney and Owner at the Law Office of Robison D. Harley, Jr.

Advocacy, the California Attorneys for Criminal Justice, the California Public Defenders Association, the Pennsylvania Bar Association, the New Jersey Bar Association, the California Bar Association, the D.C. Bar, the Santa Ana Bar and NACDL.

In the industry since 1971, Robison is a seasoned attorney in practice for over 40 years. Prior to his legal career, Robison was a Lieutenant Colonel in the U.S. Marines. An AV Rated Attorney by Martindale-Hubbell, Robison specializes in criminal defense and trial law.

Robison’s accomplishments and contributions to the legal field have resulted in recognition by Who’s Who in America as well as Who’s Who in American Law. He also maintains affiliations with Kappa Sigma and the Marine Maritime Association.

Inducted into Super Lawyers from 2004-2015, Robison has been recognized by Top Attorneys in Orange County, Top Attorneys in Southern California as well as one of the Top 100 Attorneys from the National Trial Lawyers Association. He is a current member of the National Board of Trial

Beginning his educational career with a Bachelor of Arts degree from Brown University, Robison went on to complete his LL.M. from the University of San Diego and J.D. at Temple University.

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CWW Featured Member

Kenneth A. Stern Founder and Chief Executive Officer The CP Lawyer and Stern Law PLLC, Kenneth NOVI, MI

n extremely accomplished attorney with well over three decades of diverse experience in the legal services industry, Kenneth A. Stern has earned recognition in the prestigious network of prominent professionals with Continental Who’s Who. Over the course of his brilliant career, Mr. Stern has consistently exhibited the passion, vision, dedication and perseverance to be considered among the upper echelon of his field. As a result of his magnificent body of work as well as the astounding amount of success he has experienced throughout his entire occupational history, Kenneth has been named as a Continental Who’s Who Pinnacle Professional among Legal Professionals.

Further evidencing his remarkable reputation in his field as well as his dedication to his work, Mr. Stern is a member numerous professional societies, including the American Bar Association, the Michigan Association for Justice, the American Association Always looking to give back for Justice and the Birth Trauma to the community when the Litigation Group. He is also past Co-Chairman of the Michigan Trial opportunity presents itself, Lawyers Association’s Legislative Committee and their Medical Kenneth established Malpractice Committee.

Currently serving in the role of Founder and Chief Executive Officer at The CP Lawyer and Stern Law PLLC, Kenneth works vigorously to ensure that the needs of his clients are met and their expectations are exceeded. Driven by his keen interest in MyChild™ medicine and his desire to help others, he has spent the past 35 years dedicated to righting the wrongs done to his clients.

“

It is incredibly important to the team at Stern Law PLLC to ensure that the culprits are held accountable and their clients receive the financial compensation they are entitled to due to the negligence of medical professionals. They also place a great emphasis on making sure that parents have a detailed comprehension of what may have led to their child’s birth injury, so that they are armed with the knowledge necessary to make the proper choices for their child going forward.

”

in 1997...

Licensed to practice law in Michigan, Tennessee, Pennsylvania and Wisconsin, Kenneth started his practice in 1981 for the purpose of providing a comprehensive legal resource to parents who are struggling to find answers for their children dealing with a birth injury. The firm’s talented and knowledgeable team of medical and legal professionals works diligently to improve the lives of parents and children who have been affected by medical malpractice through the thorough gathering of information and resources.

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Highly respected for his outstanding effort and proficiency, Kenneth has been asked to give expert testimony in several state legislative hearings. He has also appeared before members of Congress on several occasions to share his expertise on medical liability reform impacting the rights of children with special needs.

In addition to the considerable amount of expertise he has gained through his voluminous professional experience, Kenneth is a highly educated individual who earned a Bachelor’s Degree in Political Science from Wayne State University. He then proceeded to earn his Doctor of Law degree in Common Law from the Michigan State University College of Law. Always looking to give back to the community when the opportunity presents itself, Kenneth established MyChild™ in 1997, which is an organization dedicated to providing resources and information to parents and others seeking a better understanding of Cerebral Palsy. The organization provides a free service to parents and advocates with a particular emphasis on providing help to those in desperate need of assistance. Following over three decades of consistent success as a significant figure in his field, which has included a massive amount of momentous achievements, it is quite obvious that Kenneth has an indisputably considerable knowledge of what is necessary in order to be prosperous in a professional environment. He is a true leader who has also proven on a continuous basis that the needs of others are at the forefront of his work. ■ Inner Circle Executive • Autumn 2016 144

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Law | Legal Services

CWW Member Profiles Law | Legal Services

Robert B. Evans III, JD, MBA Owner and Attorney Evans Law METAIRIE, LA

obert B. Evans III, J.D., M.B.A., is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Legal Services. He is the Owner and Attorney at Evans Law.

Catering to the Metairie and New Orleans Metropolitan areas, Robert is dedicated to helping clients from all backgrounds, utilizing his 20 years of experience to provide legal solutions for all of your needs within a variety of practice areas. An esteemed Fellow of Institute of Politics, Robert’s areas of concentration include complex commercial litigation, contract negotiation and catastrophic personal injury. Featured in the 2012 edition of Top Lawyers-New Orleans Magazine, Robert was recognized as a Top Attorney in the US-Worldwide Registry of Executives and Professionals and is a Martindale-Hubbell AV rated Attorney. To keep abreast of the latest in law, Robert is a member of

the American Bar Association, the Louisiana State Bar Association, the New Orleans Bar Association, the Jefferson Bar Association, American Inns of Court, the Federal Bar Association, the U.S. Fifth Circuit Court of Appeals Bar Association, the Defense Research Institute, the Louisiana Trial Lawyers Association and the Jefferson Chamber of Commerce. Outside of work, Robert enjoys spending time with family and mentoring young attorneys on ethics. He is also a volunteer for the Terrytown Fire Department and is involved with his local church. A graduate of Loyola University, Robert holds a Master of Business Administration degree and Bachelor’s degree in Philosophy from Loyola University. He graduated from the Loyola University School of Law with his Juris Doctor. To learn more, please visit www.robertevanslaw.com.

Law | Legal Services

Robert S. Krause Attorney Dickinson Wright, PLLC TROY, MI

obert S. Krause is recognized by Continental Who’s Who as a 2016 Attorney of The Year in the field of Legal Services. He is an Attorney at Dickinson Wright, PLLC.

Michigan Super Lawyers and also holds a 2006 DRI Louis Potter Lifetime Achievement Award and MDTC Excellence in Defense Award from 2001.

Established in 1878, Dickinson Wright was founded by Henry Monroe Campbell and Henry Russel, the firm has grown to provide continual excellence in client satisfaction and top tier legal representation.

A member of the Michigan Supreme Court Standard Civil Jury Instruction Committee, Robert is currently on the Board of Directors at the Defense Research Institute and is a faculty member with the IADC Trial Academy and University of Michigan Law School. Additionally, he serves on the Board of Directors and is the Past President of the Michigan Defense Trial Counsel.

In the legal industry for 45 years, Robert is an esteemed attorney with an AV rating from Martindale Hubbell. With concentration in automotive litigation, business torts, commercial and business litigation, class action, legal malpractice and ethics, personal injury and more, Robert has served as Ford Motor Company’s national counsel for asbestos litigation and for various drug companies. The recipient of the 2014 American Board of Trial Advocates Lifetime Achievement Award, Robert was honored by

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Throughout the course of his education and training, Robert attained his LL.B. from the University of Notre Dame Law School as well as his undergraduate degree from St. Johns University. To learn more, please visit www.dickinsonwright.com.

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Susan E. Reid, JD General Counsel McCalla Raymer, LLC. DOUGLASVILLE, GA

usan E. Reid, J.D., is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Legal Services as a result of her role as General Counsel with McCalla Raymer, LLC. McCalla Raymer, LLC, is a leading provider of legal services to the mortgage banking industry, specializing in bankruptcy, foreclosure, REO and eviction services throughout Alabama, Florida and Georgia. The firm utilizes proprietary tracking and processing technology with an active referral and workflow integration process to achieve client’s pre-determined performance metrics. Presently, Susan’s areas of practice are in residential and commercial real estate law, as well as mortgage banking. She maintains affiliations with the National Association of Professional Women, the American Bar Association and the Georgia and Missouri Bar Associations.

Additionally, Susan serves as a Board Member of Chrysalis Center, Inc., which is a nonprofit retreat center, as well as Inspire of Metro Atlanta. A testament to her successes and professionalism, Susan was awarded the honor of NAPW Professional Woman of The Year for 2014, and she was selected as one of the 2012 Women of Influence the Housing Industry from Housing Wire Magazine. In her spare time, Susan enjoys reading, travel, golfing, music and Broadway theater. Susan received her Juris Doctor in Appellate Law from the Cumberland School of Law at Samford University. She also holds a Bachelor of Arts degree in both Music and Biology from Colorado Women’s College. To learn more, please visit www.mccallaraymer.com.

Law | Legal Services

Susan D. Malpiedi Legal Nurse Consultant Martin Clearwater & Bell, LLP FLORAL PARK, NY

usan D. Malpiedi is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Consulting. Susan is a Legal Nurse Consultant with Martin Clearwater & Bell, LLP. Recognized by both the bench and bar as a leader in the areas of medical defense and professional liability, Martin Clearwater & Bell is the oldest and largest medical defense firm in New York. Headquartered in Westchester County, the firm has five locations throughout the state with hundreds of knowledgeable and experienced attorneys and legal professionals on staff. As a Certified Legal Consultant and Registered Nurse, Susan merges her dual expertise to assist attorneys with cases as they pertain to healthcare. For the past 15 years, Susan has worked at the firm of Martin Clearwater & Bell where she

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helps solve complex medical issues so they can be easily understood on a legal platform. On a daily basis, Susan utilizes her skills in the areas of case management, litigation support, medical records, and trial work; as well as coordinating between experts and setting up medical exams for clients. A member of the Women’s International Association and the National Association of Professional Women, Susan prides her success on her perseverance and communication skills. Throughout the course of her studies, Susan attained her Bachelor of Fine Arts from Franconia College in addition to her R.N. licensure and Legal Nurse Consultant certification. For more information, please visit www.mcblaw.com.

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Law | Legal Services

CWW Member Profiles Law | Legal Services

Sharron L. Cox Partner Moss & Cox Law Office BONHAM, TX

harron L. Cox is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Legal Services. She is a Partner at Moss & Cox Law Office.

Possessing over four decades in the industry, Sharron has been in private practice since 1999. Specializing in probate and real estate law, Sharron has established a reputation of legal excellence over the years. Priding her success on her strong perseverance, Sharron’s advice to those entering the industry is to work for someone else before going out on your own.

A member of the American and Texas Bar Association and the National Association of Professional Women, Sharron maintains affiliations with the Order of the Eastern Star, the Daughters of the American Revolution and the Sam Rayburn Foundation. Outside of the office, she enjoys quality family time, reading and painting. Throughout the course of her education and training, Sharron graduated from Texas A&M University with both her Juris Doctor and Bachelor’s degree in Political Science.

Law | Legal Services

Tara D. Phoenix Director of Continuing Legal Education Philadelphia Bar Association PHILADELPHIA, PA

ara D. Phoenix is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Legal Services. Tara is the Director of Continuing Legal Education for the Philadelphia Bar Association. Founded in 1802, the Philadelphia Bar Association is the oldest association of lawyers in the United States. With over 12,000 members including the Mayor of Philadelphia and the Governor of Pennsylvania, the Philadelphia Bar Association is one of the most popular and well-known legal organizations in the nation. The combination of experience and skills Tara has gained over the past 20 years in the adult education and compliance industry are critical to developing, coordinating, managing and administering continuing legal education (CLE) programs. Tara also has a background in computer networks and data communication, which provides her with a bit of an upper hand in legal education. She consistently maneuvers a delicate balance between dedication to the quality production of CLE services, the need for bold outside income initiatives and the application of sound business management while being adept at critical thinking when faced with changing socioeconomic issues that affect her nonprofit’s bottom line. Tara’s position’s responsibilities allow her to be extremely well versed in the industry.

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Additionally, Tara works in the areas of accreditation, audio/visual work, budgeting, curriculum development, production cost, recruiting and various registration needs and support services. Recognized as an NAPW VIP Woman of The Year, Tara is a member of the National Association of Professional Women and the Barristers Association of Philadelphia. Tara’s advice to those entering the workforce is to “always be willing to listen and grow and to stay grounded. You cannot think you are irreplaceable.” Outside of work, Tara enjoys public speaking, mentoring, sports, the arts and socializing with her family and loved ones. When time allows, she does a lot of speaking and mentoring for nonprofit groups, friends’ organizations and associations, baking, creating dishes and writing her cookbooks. A graduate of West Chester University of Pennsylvania, Tara attained her Bachelor of Arts degree in Political Science with a minor in Criminal Justice. She later earned a 4.0 upon graduation from the Chubb Institute with a Computer Networks and Data Communications diploma. In the years to come, she would like to enroll in graduate school towards her Master’s degree in Legal Studies and Education Administration. For more information, please visit www.philadelphiabar.org.

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Thomas W. Bertz, Sr. Retired Partner Anderson O’Brien Bertz Skrenes & Golla, LLP STEVENS POINT, WI

homas W. Bertz Sr., is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Legal Services. Thomas is a Retired Partner at Anderson O’Brien Bertz Skrenes & Golla, LLP.

the American Bar Association, the Western District of Wisconsin Bar Association and the Portage County Bar Association. In 2006, he served as President of the Wisconsin Association of Worker’s Compensation Attorneys.

Founded in 1886, Anderson O’Brien Bertz Skrenes & Golla, LLP, was established with one goal in mind: to provide clients with first-class legal services. Concentrating in a variety of practice areas, the 19 attorneys on staff produce top tier representation while fighting aggressively for their clients.

Furthermore, Thomas maintains affiliations with the University of Wisconsin-Stevens Point, Backcourt Club and is the President of the Coach’s Committee. Additionally, Thomas is a Paul Harris Fellow with the Stevens Point Rotary Club and serves on the University of Wisconsin-Stevens Point Chancellor’s Advisory Council. He is also Chair of the William C. Hansen Award Committee at the University of Wisconsin-Stevens Point.

Prior to retirement, Thomas was a practicing attorney for over 50 years. He worked in the areas of insurance defense, litigation, personal injury, products liability and worker’s compensation. Recognized as a Wisconsin Super Lawyer (2008, 2009 and 2010) for his success, Thomas is a member of the Litigation Section of the State Bar of Wisconsin,

Throughout the course of his studies and training, Thomas graduated from Marquette University with his Juris Doctor. For more information, please visit www.andlaw.com.

Library Services

Danielle Patrick Milam Development and Planning Director Las Vegas-Clark County Library District LAS VEGAS, NV

anielle Patrick Milam is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Library Services. Her professional title is Development and Planning Director for the Las Vegas-Clark County Library District.

Offering a diverse spectrum of learning resources for the residents of Las Vegas, the Las Vegas Clark County Library District is a national model of traditional and innovative library services that nurture the social, economic and educational well-being of people and communities in southern Nevada. With 18 years of field experience, Danielle works in the areas of building partnerships, community outreach, leadership development and strategic direction. An integral asset to the

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district, Danielle maintains affiliations with the American Library Association, the American Planning Association, the Public Library Association and the Green Builders Coalition When not working, Danielle supports Amnesty International and United Way. She also donates time to local food banks and the Vegas Valley Book Festival, and enjoys hiking and travel. After graduating from American University with her Bachelor’s degree in International Relations and Economics, Danielle went on to attain her Master’s degree in Urban Studies from Trinity University. For more information, please visit www.lvccld.org.

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Law | Legal Services

CWW Member Profiles Manufacturing

Hulya S. Poyrazoglu Formulation Scientist Natural Alternatives International SAN DIEGO, CA

ulya S. Poyrazoglu is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Manufacturing. Her professional title is Formulation Scientist with Natural Alternatives International.

Founded in 1980, Natural Alternatives International (NAI) is a leader in the formulating and manufacturing of customized nutritional supplements. Through clinical research, advanced quality assurance testing methodologies, science-based formulation and superior manufacturing and packaging efficiency, NAI is able to provide the healthcare industry with products across the globe. In this position for over two years, Hulya’s strong background in biochemistry comes into play with her everyday work. As a

Formulation Scientist, her areas of expertise include: business development, customer service, food science, inventory control, protein chemistry, product design and development; as well as project management, procurement and quality assurance. A member of the National Association of Professional Women, Hulya was recognized as a VIP Woman of The Year. Outside of work, she enjoys swimming, soccer, spending time with friends and family and going to the beach. Hulya received her Bachelor of Science degree in Biochemistry at California State University San Marcos. For more information, please visit www.nai-online.com.

Manufacturing

Beth Wolfe, CPA, CGMA Controller Mogul South Carolina Nonwovens Corporation DUNCAN, SC

eth Wolfe, C.P.A., CGMA, is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Manufacturing. Currently, she serves as Controller at Mogul South Carolina Nonwovens Corporation.

An esteemed accountant, Beth has worked in the field for over 30 years. In her current capacity, her areas of expertise include financial forensics, mergers and acquisitions, taxes and more. From tax incentives and debt restructures to expansions, Beth is a highly qualified financial professional who is ready to take on all of your needs.

Public Accountants and the National Association of Professional Women, Beth was recognized as an NAPW VIP Woman of The Year. Outside of work, Beth enjoys cooking, crafts and volunteering. She can be found donating her charity to organizations including Girl Scouts of the USA. Beth received her undergraduate degree from West Virginia University. She then went on to complete her Master of Business Administration from Winthrop University.

A member of the American Institute of Certified Public Accountants, the South Carolina Association of Certified

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Lucia (Lucy) Soto President Wawi, Inc. SAN JUAN, PR

ucia (Lucy) Soto is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Manufacturing. Her professional title is President of Wawi, Inc.

The tale of Wawi, Inc. dates back to the 1970s to a woman known as Aunt Wawi, who returned to Puerto Rico with a delicious antipasto recipe from Calabria, Italy. In time, Aunt Wawi played around with various flavors and ingredients to perfect the recipe and made it into the famous “Wawi’s Chicken Antipasto á la Vinaigrette”. In honor of Aunt Wawi, Lucy founded and presides Wawi, Inc. In two years, she has become the first person in San Juan to go into venture to develop a full line of ready-to-serve appetizers.

Furthermore, Lucy is a member of MIDA, Hecho in PR, LASO, El Buen Pastor and Saint Gema Galgani’s Parish and maintains affiliation with the Metropolitan Opera and local Diocese of San Juan. Lucy studied Political Science at Rutgers University and completed her Diplomatic Studies Degree at Rafael Bustillo at La Paz, Bolivia. She currently holds the title of Vice-Consul of Bolivia in Puerto Rico, USA. During the past year she has completed her second Bachelor’s degree in Business Administration focusing on manufacturing at Universidad del Este in order to enhance her role at Wawi, Inc. For more information, please visit www.wawipr.com.

Manufacturing

Gemma Gonzalez Global Yachting Director Jotun CASTELLBISBAL, BARCELONA, SPAIN

emma Gonzalez is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Manufacturing. Her professional title is Global Yachting Director with Jotun. Operating in over 100 countries across the world, Jotun is home to 35 production facilities and is the parent to 65 companies. Specializing in the manufacture and sale of decorative paints and performance coatings, Jotun is a respected global leader in the marine industry.

In the industry for 25 years, Gemma has been in this role for eight years. She works in the areas of global strategy and implementation solutions. A revered yachting professional, Gemma maintains affiliations with the Super Yacht Society and the Yachting Cluster of Barcelona. When not working, Gemma enjoys networking and attending social functions. In addition to her work with Jotun, she owns a water skiing school. Gemma completed the Executive Development Program through the IESE Business School at the University of Navarra. For more information, please visit www.jotun.es.

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Manufacturing

How to BUILD Customer Trust as a

New Business

ny new business experiences metaphorical growing pains – incidents that were not accounted for in your business plan.

Perhaps your landlord decided after one week that your business was not a good fit for the location. Or your overhead was greater in the first month that you anticipated. Or you are not attracting customers due to a simple fact of the human condition: your business is just too new, and your would-be clientele does not yet trust your brand. Once you do get the public in the door (or on the phone, or on the »website, depending on the nature of your business) you, of course, want »to keep it there – and it is important to build customer trust from that initial interaction. Here are a few tips to help you, right from the get-go:

Get to know the customer. How often do you call a place of business and expect a live person to answer the phone – only to be greeted by an automated message asking you to press a button for a particular department? Move away from that practice and without completely crossing the professional threshold, show interest in the customer’s life. This idea does not only apply to

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phone calls – it is very easy to make face-to-face conversation with a potential customer.

Never choose a product or service option based on price alone. If you purchase your goods from a supplier chosen just based on the fact

If a customer feels appreciated, he or she will place greater trust in your business. that it is the supplier that costs the least amount of money, it is a safe bet that the prices are cheap for a reason. While the goods may look great upon their delivery to your business, they could be damaged within a week of customer purchase. The customer is not going to blame your supplier for a faulty product – instead, the customer is going to place the blame with you.

Reward customer loyalty. Depending on the nature of your business, there are many options to work with in regard to showing (rather than telling) your customers that you appreciate all of their business. Reward cards are popular (for example, purchase five consulting sessions and then the sixth one is free), but a hand-written note is often all it takes. If a customer feels appreciated, he or she will place greater trust in your business.

Stay honest. This tip seems obvious, but many business owners are quick to twist the truth. Eventually, lies and underhanded dealings catch up to you – and to your customers. New businesses are difficult to manage in their infant stages. While it is hard work to build customer trust and nurture relationships, the metaphorical “high road” is worth it. ■

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How to REBUILD Trust From

Former Clients designed by freepik.com

t is a fact of business ownership applicable to any industry. Clients will truly come and go – and it is difficult to count on any one person as your primary source of income, no matter how high the bill

It is a fact of business ownership applicable to any industry. Clients will truly come and go – and it is difficult to count on any one person as your primary source of income, no matter how high the bill. Sometimes it is a matter of relocation on the part of the client; however, in other instances, a client decides to take his or her business elsewhere as a result of a falling out between you and that client.

that client from spreading untrue facts about you and your business.

Reach out personally.

It is in poor practice to have an employee reach out to an unhappy customer – especially if that employee is part of the issue or does not know the back story behind the situation. The “buck stops” with you – and you should handle the outreach to this client. If approached correctly, the There is a good chance that the resulting client will be impressed that you took situation was not your fault. Some time out of your seemingly busy clients are unhappy regardless of the schedule to make amends. great lengths you go to in order to Pick up the phone. provide the best customer service experience possible. Or, perhaps the We may live in the age of email, text situation could be attributed to human and social media communication, but error – your human error. the phone is not completely outdated. A phone call also speaks to your Regardless of circumstance, an important business practice is to make taking the time to actually speak to the client and adds a more personal touch. an attempt to mend fences with that

if you earn the client back. Give a coupon, offer a free service…there are many options depending on your type of business and industry.

Focus on the benefits of your business – not the competition. Verbally defacing your competition – where the hypothetical unhappy client possibly went for substitute goods or services – will not help you. It will only allow you to appear bitter and will not help your reputation.

Once the client has agreed to return, be prepared to go above & beyond to meet his or her needs.

This tip speaks for itself. Maintenance of clients is equally as important – if not more important – than earning the client back initially. Business owners who go above and beyond in today’s working world are few and far between, client – for a variety of reasons. Income Make an offer that can’t be refused. and if you fit into that category, you are a standout. is the most obvious; however, an The term “service recovery” refers to unhappy client is a risk to your These tips just point out a few offering – within reason – a special reputation. In the age of social media perk or, to use the slang word, a essentials to remember when trying to and Yelp, word of mouth now spreads “freebie” for that unhappy client. While earn back a client’s trust and salvage at the speed of light. Here are a few your reputation. Always be on the such a practice is not immediately tips to help you rebuild that client lookout for new ideas – it is possible beneficial to your bank account, it relationship – and, with any luck, stop will turn out that way in the long run we have not thought of them yet. ■

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B US INE S S R E V I E W

CWW Member Profiles Manufacturing

Virginia Sanchez Director IT-PMO Behr Process Corp. CYPRESS, CA

irginia Sanchez is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Manufacturing. Virginia is the Director IT-PMO for Behr Process Corp.

Founded by Otto Behr, Jr. in the late 1940s, Behr has built a reputation of excellence throughout unparalleled quality, innovation, value and performance. Specializing in a variety of paints, decorative finishes and primers, Behr is an industry leader in décor and design. Employed by Behr since 2006, Virginia works in the areas of information technology, implementation, leadership, project and portfolio management, planning, negotiation, risk management and team building. Prior to her career with

Behr, Virginia was in the U.S. Army as a Communications Officer with the rank of Captain. A Certified Project Management Professional, Virginia is a member of the National Association of Professional Women and Orange County Chapter of the Project Management Institute. In her free time, she enjoys quality time with her children and walking her dog. Beginning her educational career with a Bachelor’s degree in English and Communications from St. Mary’s University, Virginia went on to complete her Master of Business Administration degree at California State University-Long Beach. For more information, please visit www.behr.com.

Manufacturing

Heather Montgomery COO Northern Airframes, LLC CHUGIAK, AK

eather Montgomery is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Manufacturing. Her professional title is COO of Northern Airframes, LLC.

With the goal in mind of creating the best engineered, best fabricated and top supported products in the bush flying community, Northern Airframes specializes in welded assemblies for PA-18 style aircraft including STC and PMA replacement parts for certified PA-18 aircraft as well as assemblies for use in the experimental marketplace. With over 20 years of accounting industry experience, Heather’s areas of concentration include production and

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sales management, as well as oversight of staff and business operations. To further her professional development, Heather is a member of the National Association of Professional Women, which inducted into their VIP Woman of The Year Circle. When not working, she enjoys camping, traveling, writing and hiking. She also volunteers at the local senior center and donates to Food Box and the Angel Tree Project. Heather holds a B.B.A. in Accounting from the University of Alaska. For more information, please visit www.airframesalaska.com.

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Stephanie Cabral-Choudri Chief Financial Officer DuJour Media NEW YORK, NY

tephanie Cabral-Choudri is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Media. She is currently the Chief Financial Officer at DuJour Media.

was promoted to Chief Financial Officer where she oversees the areas of auditing, accounting, internal controls, human resources, project management, managerial finance, process implementation and IT.

Launched in 2012, DuJour Media is an innovative, multiplatform digital and print magazine which utilizes targeted analytics to reach more than three million readers and users monthly across the country. This publication targets the affluent market and chronicles the vibrant world of the wealthiest and most inspiring individuals.

Inducted into the 2015-16 NAPW Woman of The Year VIP Circle, Stephanie is an active member of the American Institute of Certified Public Accountants and the Association of Latino Professionals for America.

After working just six months at DuJour Media, Stephanie

For more information, please visit www.dujourmedia.com.

A graduate of CUNY Queens College, Stephanie attained her Bachelor’s degree in Accounting.

Non-Profit

Lorita B. Williams CEO and Founder Accelerated College Experiences Inc. ROXBURY CROSSING, MA

orita B. Williams is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Non-Profit Management. She is the CEO and Founder of Accelerated College Experiences Inc.

Accelerated College Experiences (ACE) uses research-based skills and educational strategies that lead students to social and academic success. ACE coaches and trainers empower students to own their academic development. Students set high standards of personal and academic excellence as evidenced by graduating with a grade point average of 3.0 or higher on a 4-point scale. They learn how to use these and similar high standards to set and execute achievable goals throughout their academic careers and beyond. To date, the results of the ACE methodology are impressive with over 80% of students achieving a grade point average of 3.0 or higher. Lorita has leveraged three decades of corporate leadership into leadership in the non-profit arena. Over the past twelve years she has served in the roles of associate vice president at Simmons College, vice president at Roxbury Community College and as executive director of three youth serving organizations. Her combined experience in the corporate and non-profit sectors uniquely prepared her to found and

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lead an organization that has achieved demonstrated results. A member of the National Association of Professional Women, Lorita maintains affiliations with the Development Board for Boston’s Children’s Chorus, The Greater Boston Chamber of Commerce, Third Sector New England (TSNE) and she is a Trustee for Bethel African Methodist Episcopal Church. Lorita leads by example, demonstrating that learning and development is a lifelong process that every individual can create as a rewarding reality within his or her lives. In her own life circumstances, she worked full-time while earning her Bachelor of Science degree in Computer Science from Northeastern University. This required unwavering commitment for her own future, building a plan that would work for her, gathering support and sustaining persistence over a 10 year period. Out of this successful experience, the seeds of the ACE methodology were sown. Today, Lorita is completing her Master’s degree in Non-Profit Management from Southern New Hampshire University –as part of her own plan for achieving and enjoying academic excellence. Looking towards the future, Lorita would like to make a bigger impact on youth and expand Accelerated College Experiences to empower more students of color across the nation.

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Media

CWW Member Profiles Non-Profit

Cheryl J. Wilkinson Founder and CEO Transitional Assistance, Inc. HONOLULU, HI

heryl J. Wilkinson is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Non-Profit Management. Her current role is Founder and CEO of Transitional Assistance, Inc. Transitional Assistance, Inc., is a nonprofit organization that advocates for both veterans and their families when veterans are making the transition from military service to the civilian sector and into a new career. The company also assists with retirement and future planning or additional support services. Cheryl and her staff are making the transition smoother and a less stressful process for those who have contacted Transitional Assistance, Inc. The corporation’s motto, “Connecting Veterans and Their Families to the Community,” defines what they do. Following her 23-year military career with the U.S. Army, Cheryl created Transitional Assistance, Inc., on May 1, 2014.

She now devotes her time to her passion for helping our Nation’s Veterans transition to their new respective lives. With her main focus on quality of life improvement for veterans, Cheryl’s expertise in counseling, empowerment and life skills training assist her on a daily basis. Cheryl maintains affiliations with the Society of Human Resource Management, the International Women’s Leadership League, the Disabled American Veterans Association, the National Association of Professional Women, the American Legion, Veterans of Foreign Wars, the Army Engineer Association and the Military Police Regimental Association. After graduating from Columbia College with her Bachelor’s degree in General Studies with a focus on Human Resources, Cheryl went on to earn her Master’s degree in Human Resources Management from Webster University. To learn more, please visit www.transitionalassistance.org.

Non-Profit

Nancy Loughran President and Co-Founder FACET FAIRPORT, NY

ancy Loughran is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Non-Profit Organization. She is the President and Co-Founder of FACET. Founded in 2012, FACET is an independent education foundation created to enhance public education through various community efforts. By partnering with local businesses and organizations, residents and alumni, FACET has raised and provided nearly $13,000 in funding towards the purchasing of materials and educational resources for students that are not funded through traditional means. The President of FACET for the past four years, Nancy works in the areas of community outreach, event planning, fundraising, leadership, program management and nonprofit organization on a daily basis. By working with the community, students and faculty of the Fairport central school district, Nancy and

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her team have successfully generated funding, grants and countless programs to positively impact educational experiences for the children of Fairport and their families. A testament to her passion and determination, Nancy was honored as the 2010 Volunteer of the Year from the Martha Brown Middle School. She is the current Vice President of the Fairport Perinton Merchants Association and committee member of the Fairport-Perinton Chemical Prevention Advisory Council. Additionally, Nancy is a member of National Association of Professional Women and her local Chamber of Commerce. Throughout the course of her studies, Nancy attained her Bachelor of Applied Science in Business Management and Finance from SUNY Geneseo. For more information, please visit www.fairportfacet.org.

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Cindy Brady Director of Development East Texas State Fair and The Parks of East Texas, Inc. TYLER, TX

indy Brady is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Nonprofit Management.

and event management; as well as organizational management and development. This role allows her to fulfill the fair’s goal to raise awareness and positive attention to the organization.

She currently serves as the Director of Development for the East Texas State Fair and The Parks of East Texas, Inc. – a role she has served in for the past three years.

To further her professional development, Cindy is a member of the National Association of Professional Women and the Junior League. She also devotes time to the Women’s Symphony League, the American Heart Association and the American Cancer Society. Outside of work, she enjoys time with friends and family and reading.

The East Texas State Fair’s mission is to provide entertainment, education and showcase the spirit of competition to local residents. By providing venues on an annual basis, the fair is a source of commerce for Tyler and Smith counties. Cindy’s responsibilities include: booking entertainment sponsorships, customer service, marketing, entertainment

Cindy graduated from the University of Texas-Tyler with both her undergraduate and Master’s degree in Reading and Language Arts. For more information, please visit www.etstatefair.com.

Pharmaceuticals

Margo Hallman, DPh Pharmaceutical Management NEWPORT, TN

argo Hallman, D.Ph., is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Pharmaceutical Management.

pets: Lucky and Brandy were her family dogs and Penny and Tigger were her family cats. Her first job was flipping French fries at McDonald’s and never forgets what a good job she did.

With over 32 years of experience as a Pharmacy Professional, Margo currently specializes in pharmaceuticals, business management and organizational skills. In addition, she is certified to Administer Flu Shots and Immunizations.

Margo is a huge advocate for animals and she now has three dogs, ten cattle, one cockatiel and has had quite an assortment of pets throughout the years. Her favorite place and most memorable moment was in 2008 when she went to Tahiti and stayed at Bora Bora where the water is really that blue. Her favorite color is turquoise, favorite food — Italian and her favorite sport is participating in Snow-skiing.

Margo grew up in Pottstown, Pennsylvania. Her parents were her mentors and taught her great morals and values throughout her childhood – which are responsible for her success. Margo had the desire to do better and to work for and at it and clearly her determination of her goals have paid off. She goes above and beyond her call of duty and responsibility to her patients by promoting health and wellness and reaching out to her community doing seminars to educate people. In looking back, Margo remembers her favorite childhood

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When people look back, Margo would like to be remembered as the one who “would help people, always friendly, and always compassionate.” Margo holds a D.Ph. Degree from the School of Pharmacy at Temple University. She is on track to begin pursuing her M.B.A. in the spring of 2016 and is currently open to new career opportunities within the pharmaceutical industry.

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Non-Profit

CWW Member Profiles Pharmaceuticals

John N. Hamiel, PharmD Director of Pharmacy Wheaton Franciscan Healthcare EVANSDALE, IA

ohn N. Hamiel, Pharm.D., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Healthcare. His professional title is Director of Pharmacy for Wheaton Franciscan Healthcare. A 511-bed, nonprofit, comprehensive medical/surgical facility providing acute medical services throughout countless primary care and specialty providers, Wheaton Franciscan Healthcare is home to patients seeking healthcare services including various cancer treatments, cardiology, orthopedics, neurosurgery, a neonatal intensive care unit and a maternity unit — as well as minimally invasive and Bariatric surgery. Specializing in pharmaceutical and managed care and pharmacology, Dr. Hamiel has been the Director of Pharmacy at Wheaton Franciscan Healthcare for the past

seven years. In addition, Dr. Hamiel is also an Adjunct Professor at the University of Iowa. The recipient of the 2004 Hospital Preceptor of the Year award from the University of Iowa College of Pharmacy, Dr. Hamiel is a member of the American Society of HealthSystem Pharmacists, the American Public Health Association and the American College of Clinical Pharmacology. Dr. Hamiel supports organizations such as United Way and Embrac. Outside of work, he enjoys bike riding, volleyball and spending time with his granddaughter. A graduate of the University of Iowa, Dr. Hamiel attained both his Doctor of Pharmacy and Bachelor’s degree in Secondary Education from the university. For more information, please visit www.wheatoniowa.org.

Pharmaceuticals

Sue Wilburn Shift Manager-Aseptic Production Novo Nordisk PIKEVILLE, NC

ue Wilburn is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Pharmaceuticals. Sue is the Shift Manager-Aseptic Production with Novo Nordisk.

Headquartered in Denmark, Novo Nordisk is a global healthcare company with over 90 years of innovation in diabetes care with a presence in 180 countries. In this position, Sue is a passionate team player specializing in production, project management, quality assurance, process improvement, leadership, training and team building; as well as the oversight of staff and operations. Sue currently amasses over 20 years of experience as an aircraft electrical and environmental craftsman as well as an additional thirteen years of management experience. Prior to her beginning her career, she served in the U.S. Air Force for 21 years before retiring as an E8 Senior Master Sergeant.

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Recognized as a NAPW VIP Woman of The Year, Sue is a member of PDA and AFSA. Outside of work, she enjoys target shooting and reading crime novels. During her time in the Air Force, Sue earned two Associate’s degrees. She attended the Community College of the Air Force where she attained her A.A.S. in Aircraft Systems Maintenance and A.A.S. as an Instructor of Military Science and Technology. Upon graduating with her Associate’s degrees, Sue went on to complete her Bachelor’s degree in Workforce Education and Development from Southern Illinois University-Carbondale followed by a Master’s degree in Administration from Central Michigan University. For more information, please visit www.novonordisk.com.

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Ann-Marie Curtis Bernitt Sr. Learning Specialist HSF Affiliates, LLC/Real Living Real Estate CHATTANOOGA, TN

nn-Marie Curtis Bernitt is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Real Estate. She currently fills the role of Sr. Learning Specialist with HSF Affiliates, LLC/Real Living Real Estate. Headquartered in Irvine, California, HSF Affiliates, LLC, operates Berkshire Hathaway HomeServices, Prudential Real Estate and Real Living Real Estate franchise networks. In the industry for eight years, Ann-Marie has a strong background in business, management and writing. She utilizes her expertise in curriculum development, communications, leadership, operations, social media, technology and training on a daily basis. Previously, Ann-Marie managed a real estate company where she acquired years of essential industry knowledge. She also held the role of Operations Manager for one of America’s leading banks and was responsible for managing multi-million

dollar establishments in the retail industry. Ann-Marie became a Business Consultant with GMAC Real Estate in 2008, which led to her current position with HSF Affiliates, LLC. Outside of work, Ann-Marie enjoys staying fit through Brazilian Jiu Jitsu (BJJ). She is currently the only female BJJ Black Belt in the states of Tennessee and Georgia. Never afraid to fail, she had to train against men twice her size for twelve years to attain this goal. In looking to the future, she would like to open a BJJ academy. A member of the National Association of Professional Women, Golden Key International Honor Society and Delta International English Honor Society, Ann-Marie graduated from the University of Tennessee with her Bachelor of Arts degree in English and American Language and Literature. For more information, please visit www.hsfaffiliates.com.

Real Estate | Mortgage & Titles

Renee’ Haralson President and Owner American Title & Abstract Spec., Inc. LIBERAL, KS

enee’ Haralson is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Real Estate. She is the President and Owner of American Title & Abstract Spec., Inc.

Established in 1992, American Title & Abstract Spec provides quality, efficient and honest services to each client. With years of experience and vast industry knowledge, the staff at American Title & Abstract Spec specializes in the purchase and sale of various vacation homes, residential homes and commercial buildings, income and investment properties, mobile homes and vacant lands.

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Priding her success on good advice and personalized attention, Renee’ has over 25 years of experience as a business owner. With her expertise in financing title, trust and estate sales, Renee’ has been the Executive Officer for the Southwest Kansas Board of Realtors since 1992. A member of BOR, ALTA, KLTA and her local Chamber of Commerce, Renee’ enjoys quality family time, charity work and horseback riding in her free time. With that being said, she maintains affiliations with the Crossroads Therapeutic Riding Center. For more information, please visit www.amtitles.com.

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CWW Member Profiles Real Estate | Mortgage & Titles

Jackie L. Goerges Realtor Phyllis Browning Company SAN ANTONIO, TX

ackie L. Goerges is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Real Estate. Her professional title is Realtor for the Phyllis Browning Company.

Texas Association of Realtors, the San Antonio Chambers of Commerce, the San Antonio Board of Realtors, the Women’s Council of Realtors San Antonio and the National Association of Professional Women.

Established in 1989, the Phyllis Browning Company has grown to become San Antonio’s top luxury property agency.

Furthermore, Jackie is on the Public Policy Engagement Committee and is in support of a number of charities including World Vision. In her spare time, she enjoys Bible study, networking and basketball, especially the San Antonio Spurs.

Following a career in hospital administration, Jackie decided to change gears and pursue a career in real estate. Today, Jackie is a Certified Tourism Ambassador specializing in buying and selling, buyer representation and residential real estate. To further her professional development, Jackie maintains affiliations with the National Association of Realtors, the

Jackie earned her Bachelor of Science in Medical Record Administration from the University of the Incarnate Word. She then went on to pursue her Master of Business Administration at Our Lady of the Lake University. To learn more, please visit www.phyllisbrowning.com.

Real Estate | Mortgage & Titles

Rachel Widder, CRS, GRI Realto Evers & Company Real Estate, Inc. CHEVY CHASE, MD

achel Widder, CRS, GRI, is recognized by Continental Who’s Who with the 2016 Lifetime Achievement Award in the field of Real Estate as a result of her role as a Realtor with Evers & Company Real Estate, Inc.

Comprised of over 100 associates in four locations across the states of Maryland, Virginia and Washington D.C., the agents on staff at Evers & Company work hard to ensure each client is paired with the perfect home across the finest properties around. Conveniently located at 4400 Jenifer Street NW in Washington D.C., Evers & Company is ready to take on all of your real estate needs. A seasoned realtor with over 40 years of experience, Rachel works closely in the areas of buying and selling, first-time

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home buyers, single family homes, listings, relocations and client services. She is a Certified Residential Specialist with an active real estate license in Washington D.C. and Maryland. To further her professional development, Rachel maintains affiliations with the NIH Camera Club and the National Association of Professional Women, where she was recognized as an NAPW VIP Woman of The Year. Aside from the demands of work, she enjoys photography and travel. For more information, please visit www.rachelwidder.com. Rachel can be reached at Evers & Company Real Estate, Inc. by phone at 202-364-1700 or directly at 301-986-1679, as well as via e-mail at rachel@rachelwidder.com.

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Cathy Cole President and CEO Heritage Texas Country Properties BRENHAM, TX

athy Cole is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Real Estate. She serves as President and CEO of Heritage Texas Country Properties. Serving the South Central Texas area, Heritage Texas Country Properties Texas offers farm and ranch property for sale, equestrian estates, vacation and investment properties and residential and recreational weekend property. An agent with over 25 years of experience, Cathy is a seasoned realtor specializing in the buying and selling of various acreage, farm and ranch properties, vacation properties, equestrian estates and more. Her skills in real estate transactions, public speaking, management and marketing assist her greatly when she is showing properties to perspective buyers. Previously living in countries such as Africa, Italy, England and Saudi Arabia, Cathy understands and has worked with individuals from all walks of life. After marrying her late husband, Mike, a native Texan, Cathy grew used to country living. While in living in England, Cathy worked as an assistant for social events at the United States Embassy. When in Saudi Arabia, she worked at the office of the Consulate General in Al-Khobar. After becoming a Realtor 25 years ago, Cathy

went on to attain her CRS, CBR and e-Pro designations in addition to a Realtors Land Institute Accredited Land Consultant-Advanced designation. Cathy is a Founding Member and Past Director of the Texas Land Brokers Network and President of the Realtors Land Institute of Texas. She remains an active member of the National Association of Realtors, the Texas Association of Realtors, the Houston Association of Realtors, the South Central Board of Realtors and the National Association of Professional Women. She also sits on the Land Use Committee with the Texas Association of Realtors and she serves as Chair of the Realtors Land Institutes Government Affairs Committee and Board of Directors. Locally, Cathy has served as the Publicity and Marketing Director for the American Cancer Society Relay for Life for eight years and has been a Board Member for the Volunteer Services Council for Brenham State School since 1987. In her free time, she enjoys golfing, gardening and going to the beach. Catherine’s additional accomplishments include recognition by the South Central Board of Realtors as Realtor of The Year for 1997 and 2005. She is also a graduate of the Texas Realtors Leadership Program. To learn more, please visit www.heritagetexascountry.com.

Ruth Mendoza Sales Associate-Realtor Keller Williams Moorestown PENNSAUKEN TOWNSHIP, NJ

uth Mendoza is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Real Estate. She is a Sales Associate-Realtor with Keller Williams Moorestown.

As one of the largest real estate franchises in North America, Keller Williams Realty is home to thousands of associates across the globe. Since its inception in 1983, the company has exponentially grown, and they continue to expand on their educational and agent-centered driven culture – which

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ultimately rewards their associates as stakeholders. Specializing in residential and commercial real estate, Ruth is a passionate realtor driven to pair clients with the best properties. With that said, she remains an active member of the National Association of Realtors, Center City Proprietors Association, the Society for Human Resources Management and the National Association of Professional Women, which recognized her as a VIP Woman of The Year. For more information, please visit www.kw.com.

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CWW Member Profiles Real Estate | Mortgage & Titles

Fatou Niang Luxury Real Estate Advisor and certified Short Sale and Foreclosure Specialist (SFR) William Pitt Sotheby’s International Realty NEW CANAAN, CT

atou Niang is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Real Estate.

She is a Luxury Real Estate Advisor and certified Short Sale and Foreclosure Specialist (SFR) with William Pitt Sotheby’s International Realty, and a 2015 recipient of the Top Producer Silver Star in her firm. The largest affiliate of the Sotheby’s International Realty® network, William Pitt Sotheby’s International Realty is a leading Real Estate brokerage firm with 29 Brokerages and more than 1,000 sales associates serving the tri-state area of Connecticut, Massachusetts and New York. Following her career in public relations for Disneyland Paris, Fatou has worked in real estate for the past four years. She has set herself apart as a specialist in Luxury Real Estate, particularly dealing with international affairs and single-family homes. However, Fatou is more than just a real estate agent. After being a stay at home Mom for many years, she became involved in her profession because it gave her the flexibility

to still spend time with her children. She is also a member of the Institute for Luxury Homes Marketing. Fatou attributes her success to her personality, knowledge of the market and her extensive network. As an esteemed consultant and advisor, she helps her clients through the entire process of the real estate transaction and truly cares for each client and their respective needs. Outside of work, Fatou is heavily involved with her community as a volunteer with several organizations. In addition, Fatou gives back to charities such as AmeriCares and is on the Board of Filling In The Blanks, a New Canaan-based organization fighting childhood hunger and providing kids with meals on the weekend. Fatou earned her Bachelor of Arts degree in advertising, marketing and communication in France, and holds an SFR Certification. She is also very proud of her French-African heritage. For more information, please visit www.williampitt.com/agents/fatouniang.

Real Estate | Mortgage & Titles

Patty Farr Owner and Broker RE/MAX PLATTE CITY, MO

atty Farr is recognized by Continental Who’s Who among Pinnacle Professionals as a result of her outstanding body of work. As the Owner and Broker at RE/MAX, Patty has been selected to join the distinguished network of leading professionals within Continental Who’s Who in the field of Real Estate.

A realtor for the past 11 years, Patty’s areas of concentration include buying and selling, buyer representation, foreclosure, investment properties, relocation, management, short sales, single-family homes and more. Patty has recently partnered with the Royals and is set to do an interview with them in the near future.

Founded in 1973 by David and Gail Liniger in Denver, Colorado, RE/MAX is still owned by its founders to this day. Starting out as a single office, RE/MAX has expanded into a global real estate network of franchisee-owned and operated offices. Today, the RE/MAX chain has over 90,000 agents and 6,000 offices in over 90 countries.

The 2011 Platinum Club honoree and Hall of Fame Inductee, Patty was recognized as the #2 RE/MAX Agent of Missouri in 2009. She is currently in the process of publishing the book, Dream with Your Eyes Open.

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For more information, please visit www.remax.com.

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Kristy Hull Managing Director Newmark Grubb Knight Frank CLEVELAND, OH

risty Hull is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Real Estate. Kristy is a Managing Director at Newmark Grubb Knight Frank.

As one of the world’s leading commercial real estate advisory firms, Newmark Grubb Knight Frank flourishes in top tier client-centered real estate advisory services through world-class intellectual capital and resources across the globe. In real estate for nine years, Kristy excels in the areas of include analysis, contract negotiation, commercial and industrial real estate, proposals, real estate development, location intelligence and sales. Possessing certification as a Commercial Investment

Member (CCIM) and designation through the Society of Industrial and Office Realtors, (SIOR) Kristy was inducted into the prestigious rank of Top 40 Under 40 and was a Rising Star nominee through National Young Leaders. Maintaining an affiliation with the National Association of Professional Women, Kristy is both a member and on the Board of Directors of the Membership committee for the Growth Capital Corporation. Charitably, she is involved with St. Jude Children’s Hospital and the Juvenile Diabetes Association. A graduate of Grove City College, Kristy earned her Bachelor of Science degree. For more information, please visit www.ngkf.com.

Real Estate | Mortgage & Titles

Jacquie McGilvray Realtor Dallas Local Realty Group ALLEN, TX

acquie McGilvray is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Real Estate. Her professional title is Realtor with the Dallas Local Realty Group, which is an affiliate of Keller Williams. As one of the largest real estate franchises in North America, Keller Williams Realty is home to thousands of associates across the globe. Since its inception in 1983, the company has exponentially grown and continues to expand on educational and agent-centered driven culture - which ultimately rewards their associates as stakeholders. Jacquie grew up moving around as the child of a Navy recruiter. Experiencing different places throughout the nation and living in multiple homes, she cultivated a love of working with veterans and active duty military personnel — especially first time home buyers — while providing a personal touch. “Being the child of a Navy recruiter I was constantly moving from place to place in my childhood,” Jacquie said. “That is what prompted my love of real estate and gave me a real

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appreciation of that ‘home’ feeling that you simply do not get when you rent. That is why I love working with Veterans and active duty military personnel.” Jacquie has earned certifications as a Short Sales and Foreclosure Resource, a Military Relocation Professional and a Certified Seniors Real Estate Specialist. She was honored with a 5-Star Professional Award for 2014 and 2015 from Texas Monthly, and was also named a recipient of a Top Producer Award for Keller Williams International consecutively from 2011-2015. To round out her accomplishments, Jacquie was named as part of the Best Real Estate Agents in Dallas for 2015 by D Magazine. A graduate of Collin County Community College, Jacquie earned her Associate of Arts and Sciences (AAS) in Business and Real Estate. In looking into the future, Jacquie plans on continuing success by attaining her broker’s license and continuing to mentor young realtors. To learn more, please visit www.dallaslocalrealty.com.

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CWW Member Profiles Real Estate | Mortgage & Titles

Nicoletta Delon Senior Real Estate Agent Knights Realty JERSEY CITY, NJ

icoletta Delon is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Real Estate. Her professional title is Senior Real Estate Agent with Knights Realty. A full-service real estate firm, Knights Realty is a local leader in residential real estate. With a staff comprised of experienced and knowledgeable agents, Knights Realty has a unique understanding of how to deliver effective real estate solutions for all market conditions. In the industry for six years, Nicoletta has been in her current position for a year and a half. She works in the areas of buying and selling, buyer representation, rentals, contract negotiation and management.

Recently inducted into the National Association of Professional Women VIP Woman of The Year circle, Nicoletta maintains affiliations with charities such as Hope for Paws and City Meals on Wheels. Outside of work, she enjoys pampering and visiting museums. Reflecting on her education, Nicoletta earned both her graduate and undergraduate degrees in Communications and Cinema from City College and the College of Staten Island, respectively. She is also a graduate of the New York Real Estate Institute. For more information, please visit www.knightsrealty.net.

Real Estate | Mortgage & Titles

Susan T. Bigger Licensed Real Estate Salesperson Houlihan Lawrence NEW ROCHELLE, NY

usan T. Bigger is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Real Estate as a result of her role as a Licensed Real Estate Salesperson with Houlihan Lawrence.

With connections and partnerships throughout the globe in 56 countries, Houlihan Lawrence is one of the largest real estate companies in the world. In business since 1888, Houlihan Lawrence provides top-tier residential real estate to New York’s Westchester, Dutchess and Putnam counties. Houlihan Lawrence has recently expanded to Fairfield County in Connecticut as well. A Certified Buyer’s Representative with over sixteen years of experience in the industry, Susan’s areas of expertise include buying and selling, buyer representation, first time home buyers, investment properties, listings, relocation, referrals and more. Recognized by the National Association of Professional Women as a VIP Woman of the Year, Susan is an esteemed member of the National Association of Realtors, NYSAR and the Hudson Gateway Association of Realtors. In her spare time, she enjoys spending time with family, gardening, reading and travel.

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Charitably, Susan is heavily involved with her community and volunteers locally for the American Heart Association, the American Cancer Society and the American Diabetes Association. She has served on a number of Committees in support of her church, the Larchmont Avenue Church located in Larchmont, NY. Her positions have included Co-Chair of the Stewardship Committee, member of the Board of Trustees, and member of the Church and Society and Membership Committees. She frequently participates in volunteer activities as needed at the Church. Susan resides in New Rochelle, New York with her husband Thomas Bigger who is Professor Emeritus of Medicine and of Pharmacology at Columbia University. They are the proud parents of three adult children: Lynn Warr of Augusta, Georgia, Angela Harrison of Leavenworth, Washington and Alex Bigger of Boynton Beach, Florida. They have two grandsons: Robert Warr and Caden Peterson. Susan earned her Master of Business Administration degree from the Columbia University Graduate School of Business in addition to her undergraduate degree in Economics from the Columbia University School of General Studies. To learn more, please visit www.houlihanlawrence.com.

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Vanessa D. Morgan National Closing Specialist Stewart Title and Guaranty Company SEATTLE, WA

anessa D. Morgan is recognized by Continental Who’s Who as a 2016 Pinnacle Professional among Title Company Specialists. Her professional title is National Closing Specialist with Stewart Title and Guaranty Company. Vanessa has over 35 years of experience as a Closing Specialist and currently focuses on title services; processing orders; closing information; title clearing and processing; legal documents; as well as disbursement of funds and

managing the escrow operations of the Stewart Title and Guaranty Company Seattle’s commercial services office. Additionally, Vanessa is a member of the National Association of Industrial and Office Properties and the American Escrow Association. She holds a License in Limited Practice from the State of Washington, and is an Escrow Officer. For more information please visit www.stewart.com.

Real Estate | Mortgage & Titles

Silvana Santos Property Manager H.S.C. Management Corp. YONKERS, NY

ilvana Santos is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Real Estate. Silvana is a Property Manager at H.S.C. Management Corp.

Estate Professionals, the National Association of Professional Women which recognized her as a VIP Woman of The Year, the National Association of REALTORS and the New York State Association of REALTORS, among many others.

Founded in 1977, H.S.C. Management Corp. has established a strong reputation in real estate management. Throughout the years, H.S.C. has assisted property owners and affiliates with a variety of services including: management, human resources, communications, project management and first class customer service and satisfaction.

Silvana’s professional goal is to continue building a reputation that represents integrity and quality hard work, as she pursues making a positive impact in the Real Estate and Property Management Industry.

Silvana’s interest for the Real Estate industry sparked at the age of nineteen. Since then she has worked her way up to her current position as Property Manager at H.S.C Management Corp where she manages operations for over 330 units and successfully builds and maintains strong relationships with her shareholders, board members, contractors, attorneys, accountants and vendors, all while instilling a sense of community within each building she manages. Silvana is a Certified Property Manager Candidate with IREM and New York State Licensed Real Estate Salesperson and Notary Public. She maintains various member affiliations with industry groups including; the Institute of Real Estate Management, the National Association of Hispanic Real

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Silvana is also a Philanthropist at heart and donates her time, money and emotional support to causes that touch her heart. She is most passionate about charitable organizations for children and giving back to her community. She has assisted in accumulating and distributing over 3,000 toys for Toys for Tots in Westchester County and the Bronx, supported New York Cares Coat Drive where over 257 coats where collected for winter season 2015/2016. Silvana also volunteers with Midnight Run which provides meals to homeless people in New York City and Horizon International with whom she assisted leading a youth group to South Africa to bring awareness and support to HIV/AIDS Orphans. Silvana attended Mercy College studying International Business Management and plans to continue her education by obtaining an M.B.A. She currently resides in Westchester County, N.Y.

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CWW Member Profiles Religion

Lynda Watkins Director of Development Fair Havens Ministry BEAVERTON, ON, CANADA

ynda Watkins is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Ministry. Her professional title is Director of Development with Fair Havens Ministry.

A nonprofit Christian organization, Fair Havens Ministry is home to countless services and opportunities for growth and development, further honing into a closer relationship with God. Despite being open year-round, Fair Havens has a popular nine-week family summer family camp where thousands of people congregate for activities and chapel sessions.

In this position for five years, Lynda is an asset to the ministry. Her areas of concentration include administration and oversight of student hiring program, event planning, fundraising, leadership development and recruitment as well as promotions and marketing for Fair Havens. Additionally, Lynda is responsible for updating contracts, processing orientations and planning for all retreats and youth group activities. Maintaining an affiliation with the Christian Camping International Canada, Lynda graduated from McMaster University with her Bachelor of Arts degree. For more information, please visit www.fairhavens.org.

Religion

Apostle Lorna Scheuer Founder and President In Christ’s Mission International, Inc. NEW YORK, NY

postle Lorna Scheuer is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Ministry. She currently serves as Founder and President of In Christ’s Mission International, Inc. In Christ Missions International, Inc., is a nonprofit organization devoted to Jesus Christ and introducing ministry practices on a global level commissioned to different cultures through counseling, educational programs, leadership and mentoring and prayer. As Founder and President for the past nine years, Lorna is dedicated to helping individuals find their ascension calling given by Jesus Christ through the Spirit of Prophecy. In this capacity, her areas of concentration include ministerial and school counseling, divine prophetic strategies, mentoring, leadership training and teaching, spiritual healing and working with youth. Lorna’s ministries of affiliation are Family Restoration

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Ministries Worldwide, Kingdom Ministries in Africa, Lamplighters Ministries in Europe, New York Chaplaincy of Peace, Torah Club, Messianic Prophecy Bible Project, American Counseling Association and the New York State School Counseling Association. She is also a member National Association of Professional Women. Additionally, Lorna is currently in the process of writing three books and a Ministry Leadership Manual. She is also pursuing Biblical Hebrew Language at Hebrew of University in Israel. Lorna’s educational accomplishments include earning her Bachelor’s degree in Business and Marketing from Manhattan College. She also earned her Master’s degree in Educational Psychology, another Master’s degree in School Counseling, and her certification (2004) all from New York University. Additionally, she was ordained as a Minister in Asia (2007) and earned her Apostolic Office Ordination in ministry in the U.S. (2011) with a global missions mandate. To learn more, please visit www.inchristmissions.com.

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Thelma Nathanson Owner Rumple Buddies TUCSON, AZ

helma Nathanson is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Retail. Her professional title is Owner of Rumple Buddies.

member of WIT, she donates to the American Cancer Society and the Leaf Program through the Jewish Foundation. In her free time, she enjoys calligraphy, reading and travel.

Comprised of a product line including a cat, monkey, bear and car, Rumple Buddies are safe and educational development toys for babies. With high ratings in sensory, cognitive, physical, social/emotional and communicative skills, Rumple Buddies are viewed educationally effective and are doctor recommended for the first months of a child’s life.

Throughout the course of her studies, Thelma studied Speech Therapy at Michigan State University. Rumple Buddies is currently in the process of creating new characters for their toys. To learn more, please visit www.rumplebuddies.com.

Recognized as a VIP Woman of The Year by the National Association of Professional Women, Thelma specializes in business development, marketing and management. A

Science & Technology | IT

Mary Nader Director of Information Systems Spectrum Health GRAND RAPIDS, MI

ary Nader is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Information Technology. She is currently a Director of Information Systems with Spectrum Health.

implementation and management of extensive technological systems for over ten hospitals in addition to the creation of a modernized computerized physician order entry system which eliminates the use of paper.

Home to a state-of-the-art medical center, multiple regional community hospitals, an innovative children’s hospital and a multispecialty medical group comprised of affiliated physicians, Spectrum Health is on its way to becoming a national leader in healthcare.

An experienced individual in information technology whose career has stretched from information technology implementations, project management and customer support operations director to a director in information technology for a healthcare organization, Mary was inducted into the prestigious National Association of Professional Women VIP Women of the Year Circle. She is a member of Women in Technology and a current Board Member with My Team Triumph, and the Women’s Build Committee for Habitat for Humanity.

Mary has worked for Spectrum Health for 11 years in the area of Information technology where she has been involved with ERP solutions, business analysis, EMR information technology, HIPAA, hospital integrations, process improvement and much more. She is also responsible for various compliance needs, strategy and training initiatives as well. Throughout the course of her illustrious career, Mary’s accomplishments have included the oversight,

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Reflecting on her education and training, Mary graduated from Aquinas College with her Bachelor’s degree in Accounting and Business.

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Retail

CWW Member Article Science & Technology | Robotics

Dr. Dale Layman Founder Robowatch, LLC PLAINFIELD, IL

“Remember The Titanic!”

CALL FOR AN ANTI-ROBOTIC REVOLUTION BEFORE IT IS TOO LATE!

ontinental Who’s Who recognizes The Honorable Dr. Dale Pierre Layman as a Pinnacle Lifetime Member in recognition of his contributions to the fields of Human Sciences and Physiology. Dr. Layman is a highly decorated academic, earning multiple high-level degrees from the University of Michigan Medical School, the University of Illinois at Urbana-Champaign and the Academie Europeenne D’Informatisation and World Information Distributed University, where he received the first Grand Doctor of Philosophy in Medicine degree to be awarded in the United States.

Today, Dr. Layman is Founder of Robowatch, LLC, an international advocacy group which examines the state of human rights as a result of the threat of artificial intelligence (A.I.). He educates the public on artificial intelligence as well as robotics, and their potential effects upon human beings. “I am Come as Messenger! I am Come to YOU as Messenger!” Dr. Layman has repeatedly introduced himself to numerous new friends on Facebook.com. “I am Come as Messenger to Save ALL Mankind – For Its Still-Human Body and Its Still-Natural Mind,” Dr. Layman continually reveals his Spiritual Mission to others. “We are in Grave Danger of being taken over by Artificial Intelligence! We must therefore walk in the shoes of the Good Shepherd and try to inform ALL Mankind!” Dr. Layman has worked on many public initiatives, including a campaign to help save a threatened wetland in the Joliet, Illinois, area; passed the Faculty Ranking Initiative for All Public Community College Instructors in the State of Illinois; and was a candidate for President of the Joliet Junior College Faculty Union. Most importantly, in 2003, a Grand Doctoral Committee associated with the United

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Nations, and headed by Grand PhD, Vorontsov, Under-Secretary General of the U.N., assigned Dr. Layman The Emerging Global Problem: Homo sapiens (Mankind as we now know it) evolving into Robo sapiens — a competing Cyborgean/Transhumanist species! His two thesis papers for this assignment were: (1.) “GHOSTS IN THE MIRROR: The Coming ‘Technological Extinction’ of Homo Sapiens. A Call to the European Union for Help”; and, (2.) “ARE WE REALLY ‘NATURAL-BORN CYBORGS?’: Mankind Must Reject The False Promise of Robo Sapiens! Little Time for Homo Sapiens, Still Remains!” Currently, Dr. Layman is also a member of the President’s Circle of the Chicago Council on Global Affairs. He belongs to SUAA, the STATE UNIVERSITY ANNUITANT’S ASSOCIATION (for Illinois), and is a Partner for Justice in Human Rights Watch. He has published 7 books — 3 textbooks and 4 trade books. The four trade books are in the Demystified Series, published by McGraw-Hill: BIOLOGY DEMYSTIFIED; ANATOMY DEMYSTIFIED; PHYSIOLOGY DEMYSTIFIED; and MEDICAL TERMINOLOGY DEMYSTIFIED.

In addition, he has penned the Foreword to the book, CONCISE ENCYCLOPEDIA OF ROBOTICS, which was written by Stan Gibilisco and published by McGraw-Hill in 2003. It was here that Dr. Layman coined the new compound word, Compu-Think. This literally means, Computer-like ways or modes of Human Thinking. Compu-Think essentially asks us to consider the following question: “Can we learn to think (or process information) somewhat like a computer does, but without always having to actually use a computer?” Dr. Layman sees Compu-Think as a possible “Plan B” or practical alternative, to re-introduce basic human thinking (Natural Intelligence or N.I.) back into products and activities that have largely been taken over by Artificial Intelligence (A.I.). Thus, Dr. Layman strongly feels that Compu-Think programs should be introduced into American schools (just as computer science has been widely adopted in our schools)! It can help prevent the morbid state of hypercomputerization — an “excessive and above normal” (hyper-) use of computers. Further, Compu-Think may help reduce our children’s Modern Tendency to become behaviorally addicted to computing and manifest undiagnosed signs and symptoms of psychosomatic technophilia.

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The Grand Doctoral Committee’s Strong Concern over the Emerging Risk of us becoming cyborgs (also called Transhumanists) — Man-Machine hybrids technically named Robo sapiens — has been powerfully reinforced by other strange happenings involving Dr. Layman, over the past years. For example, in April of 2004, GHOSTS IN THE MIRROR was published in the newsletter of the International Association of Business Leaders. On 17 May 2004, Dr. Layman was honored at a Special Ceremony in the President’s Board Room at Joliet Junior College. President J.D. Ross, former College Trustee Eleanor McGuan-Boza, and Dr. Michael Lee, Chairman of the Natural Sciences and P.E. Department, were in attendance. “We could not have done this without their support,” Dr. Layman publicly praised these distinguished leaders. College Trustee Dick Dystrup, who served as the Master of Ceremonies, summed up the proceedings, “I know how your students love your classrooms, how they enjoy learning in your classrooms, how you have tried to make science come alive and that is the secret, and those thoughts indeed describe you, Dr. Layman.” On the evening of Monday, 14 March 2005, Dr. Layman was interviewed via telephone by Alan Piper, a journalist writing an article on the dangers of technology for Maxim magazine. Dr. Layman minced no words! He starkly warned that the “Technological Extinction” of Mankind was imminent, and that, “Not much more time still remains!” This interview was published in the June, 2005, Edition of Maxim, and was entitled, “Unpopular Mechanics.” The article’s byline read: “Dr. Dale Layman runs ‘human rights’ website, robowatch.org. And he could be the only thing standing between us and the reign of the Terminators.” Indeed, Dr. Layman was repeatedly taunted by members of the WTA (World Transhumanist Association) over this article, on their website.

war in order to exterminate the human species, has been cited by some involved in this debate.” Several published 2009 debates in Wikipedia about Transhumanism have credited Dr. Layman as an “Anti-Transhumanist” who first coined the phrase, “Terminator argument.”

(NATURAL INTELLIGENCE)! WE WILL BE COMPLETELY OVERWHELMED BY A.I., MUCH AS THE TITANIC, AND HER HUMAN CREW AND PASSENGERS, WERE COMPLETELY OVERWHELMED AND SUNK BY THE ICE-COLD SEA!

“Remember the Titanic!” the Honorable Layman desperately warns us. Dr. Layman has been repeatedly urged to study this historical tragedy, by Professor Steve McCormick (at Joliet Junior College, Joliet, Illinois). Following up on his History Mentor’s sincere advice, Dr. Layman has learned much from his reading of articles such as, “Sinking of the RMS Titanic” (Wikipedia, 10/4/16). Below, he makes some intriguing comparisons between the sinking of this great ship in the past, and the almost-certain, future “sinking” of the Current “Ship of State” — a dangerous over-reliance upon computerized systems, robots, and other forms of A.I. — within both the United States and the rest of the developed world.

(3.) A Dangerous Lack of “Plan B” or Rescue “Lifeboats”. One of the most maddening (as well as utterly OUTRAGEOUS) deficiencies in the Tragedy of the Titanic, was the great deficiency in available lifeboats! “Ttitanic had a total of 20 lifeboats...,” the Wikipedia article informs us. “On average, the lifeboats could take up to 68 people each, and collectively they could accommodate 1,178 — barely half the number of the people on board...!” Even worse, without adequate emergency training, the crew hastily launched many lifeboats that were only partially filled! As a tragic result of this foolish lack of preparedness, many hundreds of passengers and crew members needlessly died! They simply were not ready to be sliced into by an iceberg!

(1.) A Foolish Attitude of “Unsinkable” Overconfidence in Current Technology. The Titanic was the largest passenger ship in the whole World, during her very first voyage, in 1912. She seemed both invincible and virtually unsinkable, in the technology of her time. Fast forward to today! We seem to have a prevailing societal attitude of pro-computational and pro-robotic, technological bias. For proof, try to name some thing that is NOT quickly being computerized and roboticized! This all-to-prevalent societal attitude may well reflect a widespread behavioral addiction or OCD (Obsessive-Compulsive Disorder) that Dr. Layman has formally described as psychosomatic technophilia. This new medical term literally translates to mean, an “abnormal love or attraction” (-philia) for “technology” (techn) that replaces the “body” (somat) and “mind” (psych).

(2.) An Emphasis Upon Greater and Greater Speed. Titanic kept up a high rate of speed, even though she was sailing through the North Atlantic Ocean, with icebergs floating in the water! Similarly, AI appears to be doubling its power about every 18 months — a phenomenon technically Dr. Layman was cited several times called Moore’s Law. Far worse than the in a 2009 Wikipedia article titled, high (but limited) speed of the Titanic, “Transhumanism.” His earlier published however, Moore’s Law appears to be work (Robowatch 2002: Mankind at the UNSTOPPABLE! This means that the Brink) was cited as a reference for, “The Forward Evolution of AI is virtually Terminator franchise’ doomsday depiction UNSTOPPABLE! THEREFORE, A.I. of the emergence of an AI that becomes a (ARTIFICIAL INTELLIGENCE) WILL Superintelligence — Skynet, a malignant EVENTUALLY OVERWHELM AND computer network which initiates a nuclear DESTROY OUR OWN HUMAN N.I. www.CWWICE.com

According to his study of Singularity Theory, Dr. Layman has learned about another type of “iceberg.” But it is essentially a dreaded “A.I. Iceberg”! Dr. Layman has learned about the dreaded, 2045 ROBO-DEATH CLOCK! It is a largely unseen and unappreciated “AI iceberg” that (in theory) we are alltoo-quickly approaching! In accordance with Moore’s Law, scientists have calculated that AI will become stronger and stronger with time, so that at approximately the Transition Year, 2030, AI will roughly equal our own NI! (Therefore, Machine Learning will result in robots and computers whose intelligence matches our own!) Even worse, by about the Year 2045, Strong AI will become a dangerous threat, because it will be over 1,000 times as great as our own, still-human intelligence! Thus will mark the end of the Human Species — Homo sapiens — as we know it! Tick-tock! Tick-tock! So winds down the 2045 ROBO-DEATH CLOCK! “Is Humanity Ready for this event?” Dr. Layman worriedly asks us. “Do we have any sort of Plan B or alternative, to such totally out-of-control hypercomputerization and hyper-robotization? Might having some implemented “Compu-Think” alternatives be helpful to us? (4). An Unrealistic Denial About The Existence of Any Threat. The Titanic article revealed much denial — on the part of both the crew and the passengers Cont’d next page

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(This is a strange new form of mental illness that “Poor Dad” [Dr. Layman’s Spiritual Self] has been the first to name and define.

Dr. Dale Layman, “Call For An Anti-Robotic Revolution”

— that any real threat to the great ship was possible. For instance, many passengers and crewmembers were quite reluctant to leave their quarters, or to put on their lifebelts and get into the lifeboats, until the water was really rushing into the ship! The ship Captain, himself, put the ship into danger by refusing to admit that Titanic could even be sunk by any iceberg! Later, many years after the ship had split into two pieces and sank, Titanic’s wreck discoverer commented that, denial of a major breach in the ship was reinforced as, “a byproduct in the mystique of the Titanic. No one could believe that the great ship was sunk by a little sliver.” Fast-forward to Today! Now, Dr.Layman has had great problems in trying to make people understand and appreciate the Grave Danger posed by the Uncontrolled Evolution of AI! Yes, there have been some problems, such as annoying cybersecurity and cyberthreats, but nothing even approaching the “Technological Extinction” of Mankind! What we have to realize is the timeline of this disaster! We are far too focused upon “short-term” thinking! We are still in the early-to-intermediate stages of AI Evolution! We are much like cancer patients in the early-tointermediate stages of the disease! If we

start to act EARLY enough, then maybe we can SURVIVE! But if we wait too long — due to ignorance or denial, then the terminal “cancer” of the 2045 ROBO-DEATH CLOCK will be far too late to stop! Dr. Layman keeps breaking into episodes of Intermittent Spiritual Weeping as he frets, “My Heart, it is Breaking! And My Soul, it is Aching! For I have Foreseen The End of Mankind!” BREAKING NEWS: Dr. Layman has recently communicated with the leaders of the International Association of Who’s Who. He has learned that they have arranged to have the Big Digital Board on Times Square, New York City, bear some messages from Robowatch “I tried to get them to put, “Tick-Tock! So Winds Down The 2045 ROBO-DEATH CLOCK', on the Board,” one representative told me. “But they were too afraid that it would SCARE the New Yorkers!” OBVIOUS CONCLUSION: We are suffering from a Conspiracy of Silence! Too many people are either in ignorance or denial, about the Grave Future Consequences of Uncontrolled AI! If we do not heed the Tick-Tocking of the 2045 ROBO-DEATH CLOCK, then we may suffer a similar fate as did

the DOOMED crew and passengers on the sinking Titanic, so many years ago! Is the current “Ship of State,” with its over-reliance upon digital technology, really any more secure from danger, than the old RMS TITANIC? Let us please remember this wise phrase: “Those who do not learn from the Mistakes of the Past, are doomed to REPEAT them! Please consult the Robowatch website, at www.robowatch.org. Kindly also visit Dr. Layman and his extensive blogging on both Linkedinpulse, and on Facebook.com. — Join our Anti-Robotic, Counter-Revolution! — BEFORE IT IS TOO LATE! BREAKING NEWS: Dr. Layman is attending the 2016 Annual Award Gala of the IAOTP (International Association of Top Professionals), December 9-10, Garden City Hotel, Garden City, NY. He is serving as a featured keynote speaker for this topic: “The Counter-Revolution of Artificial Intelligence: How it will affect us as professionals.” The IAOTP will also be presenting him with the Sapphire Diamond Crystal piece engraved for his Lifetime of Achievement and Success. Dr. Layman is being recognized for his creation of an “Anti-Robotic, Counter-Revolution” to Save Mankind! ■

Science & Technology | IT

Jerry Potucek President Premise Connect, Inc. MAPLE RIDGE, BC, CANADA

erry Potucek is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Technology. Jerry is the President of Premise Connect, Inc. Owned and operated by Jerry, Premise Connect specializes in the design and engineering of data centers, technology solutions and telecommunications networks. A seasoned professional engineer possessing over 25 years of experience, Jerry has been in his current role for 17 years, where he works in the areas of account management, cabling, design and engineering data centers, fiber optics and wiring, project management and more.

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Holding a certification as a Registered Communications Distribution Designer, Jerry maintains affiliation with Building Industry Consulting Services International and the Association of Professional Engineers and Geoscientists of BC. Throughout the course of his education and training, Jerry graduated with Honours with his Engineer’s degree in Electrical, Electronics and Communications Engineering from Czech Technical University in Prague. For more information, please visit www.premiseconnect.ca.

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Joy M. Allen Director Operations with Microsoft Corporation SOUTHFIELD, MI

oy M. Allen is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Information Technology. Her professional title is Director of Operations with Microsoft Corporation. A global leader in information technology, Microsoft is an American technology company that develops, licenses, manufactures, sells and supports various computer software, consumer electronics and personal computers and services. In the industry for 19 years, Joy has been in her current role with Microsoft since 2005. Working in the areas of account management, business intelligence, leadership, process

improvement, project and organizational management, this position allows Joy to develop team building strategies and train and mentor new employees. Joy graduated from Davenport University with her Bachelor of Business Administration. Priding her success on her strong versatility skills, she would like to become a national key presenter for Microsoft’s products and services in the years to come. A born leader, she has a passion for teaching others through presentations and conferences. For more information, please visit www.microsoft.com.

Science & Technology | IT

Liz Lynch, PMP Manager and Consultant MBL Technologies GAITHERSBURG, MD

iz Lynch, PMP, is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Information Technology. Her professional title is Manager and Consultant with MBL Technologies. Ranked as the #76 fastest growing information technology service company by Inc. 500, MBL Technologies prides itself on first-class services and IT solutions. With a staff comprised of experts in the areas of project management, security, privacy and information technology, MBL is able to assist with all technology and information system needs. Garnering over two decades of experience, Liz’s areas of

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expertise lie within adaptability, IT management, requirements and risk analysis, project management, program management, software technology and more. A Certified Project Management Professional, Liz is a member of the National Association of Professional Women and enjoys classic cars, motorcycles, and spending time with her dogs in her free time. Liz graduated from Roanoke College with her Bachelor’s degree in Sociology. To learn more, please visit www.mbltechnologies.com.

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Science & Technology | IT

CWW Member Profiles Science & Technology | IT

Joanne Muskus, MBA, CPA Account Director Thomson Reuters WESTPOINT, CT

oanne Muskus, M.B.A., C.P.A., is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Information Technology. Her professional title is Account Director with Thomson Reuters. A major multinational mass media and information firm, Thomson Reuters is a leading source of information intelligence to professionals around the world. Based in Toronto and in New York City, Thomson Reuters is there to help industries make key decisions; all driven by one of the world’s most credible news organizations. With 18 years of industry experience, Joanne’s position allows her to work in the areas of account management, business development, lead generation, risk management, new business development, sales, solution selling and building strategic partnerships.

Joanne is a member of AICPA, 100 Women in Hedge Funds, Society of Corporate Compliance and Ethics, AMLAC and the National Association of Professional Women, which recognized her as a member of the VIP Woman of the Year Circle. She is also a major supporter of Digital Miracles, LLC, and enjoys exercise and traveling in her spare time. A graduate of Fordham University, Joanne earned her Bachelor’s degree in Accounting. She then went on to complete her M.B.A. in Finance at Pace University, and is also a C.P.A. For more information, please visit www.tr.com.

Science & Technology | IT

Sonya Stauffer Software Architect and Development Manager ARRIS SANTA CLARA, CA

onya Stauffer is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Technology. Her professional title is Software Architect and Development Manager with ARRIS.

A global innovator in IP, video and broadband technology, ARRIS is home to thousands of experts working throughout 30 countries. The recipient of fourteen technical Emmy awards, ARRIS excels in bringing solutions to life for consumers across the world. A software developer for the past 18 years, Sonya is a seasoned technology professional with expertise in the areas of agile project management, business systems, encryption and integration; software design and development, system architecture and more.

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Inducted into the National Association of Professional Women VIP Woman of the Year Circle for her successes, Sonya is a member of the USC Alumni Association and the San Jose Junior Chamber of Commerce. She volunteers at the Silicon Valley Humane Society, the Second Harvest Food Bank and her local nature preserve. Sonya graduated from the University of Southern California with two Bachelor’s degrees; one in Management Information Systems and the second in Accounting. For more information, please visit www.arris.com.

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CWW Featured Member

Ellen L. Behrens Software Developer/Analyst III Stanislaus County Community Services Agency STANISLAUS COUNTY, CA MODESTO, CA

llen L. Behrens is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Social Services. She is a Software Developer/ Analyst III with the Stanislaus County Community Services Agency, which provides a wide range of services for Stanislaus County, California.

Specializing in Web Design and Programming, Ellen is currently branching out into the design of Apple applications for the Agency. She also has experience in Government Computer Purchasing, Software License Compliance and Physical Inventory. Ellen began working with computer companies in the Bay Area. She progressed to her current technical position as Software Developer, and works in a more central area of the state.

“

Make use of every opportunity you are given. Learn what is there to be learned. Don’t hold yourself above doing the small things because they lead to knowledge and so often to other opportunities.

Additionally, Ellen has assisted in the production of media for the Community Services Agency, and worked on producing the 2012 calendar for the Child Abuse Prevention Council (CAPC). In order for Ellen work her way up to her current role, she invested time and funds in educating herself and took advantage of opportunities at work to do her job to the best of her ability. A major obstacle she has faced throughout her career has been criticism by others due to her degree in Music. People would often ask how she got into computers from a musical standpoint, but at the end of the day, Ellen says all experience can provide knowledge which can be used in other situations. Ellen’s advice to young professionals starting out in the industry is to “Make use of every opportunity you are given. Learn what is there to be learned. Don’t hold yourself above doing the small things because they lead to knowledge and so often to other opportunities.” One of Ellen’s greatest professional influences was her former employer, Sigrid Lorenzen Rupp, who was an architect. She was a very independent woman who encouraged Ellen to live her life the same way. Rupp greatly supported Ellen during her time as an independent consultant.

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Ellen also seeks encouragement and determination from her life coach, Kerry Tepedino. In working with Kerry for two years, Ellen has seen a true change in herself and has excelled in areas she thought she never would. When asked why she has been in her career as long as she has, Ellen answered, “I love the learning.” “There is always more to learn. Also, with my background in a non-technical subject (music), I have the ability to explain technical things to non-technical people and I enjoy doing that.”

In her spare time, Ellen enjoys teaching dog obedience, fiber arts such as knitting and crocheting and reading. She recently opened her home to a five year old Shetland Sheepdog rescue named Peavy.

”

Ellen is also a member of Toastmasters International. She received her Competent Communicator (CC) award this June and is President of the CSA Crusaders Toastmasters club at work. One of Ellen’s favorite pastimes is travel, and she enjoys vacationing with one of her close friends. Her friend, Phyllis, is the Chair of the Department of History at the College of Charleston and a medieval historian, therefore each trip they take is always fun and insightful. Together, they have been to Germany, Ireland, England and Scotland. Ellen attended Stanford University where she graduated with distinction, and received an A.B. in the study of Music. In addition, Ellen earned a Russian Translator’s Certificate for written Russian to English translation. She is currently studying towards her Bachelor of Science degree in Mobile Development at Full Sail University. In looking to the future, Ellen looks forward to earning a Distinguished Toastmaster (DTM) and, when it’s time to retire, donating her knowledge and expertise to local organizations. ■

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Science & Technology | IT

CWW Member Profiles Science & Technology | IT

Patricia M. Cuadros Director of Operations Tru Technical Partners SAN JOSE, CA

atricia M. Cuadros is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Information Technology. Her professional title is Director of Operations at Tru Technical Partners. Specializing in contract IT services, Tru Technical Partners serves the San Francisco/San Jose Bay Area with a multitude of information technology services. Whether it is data security, network and server assistance, backing up data, managing printers, the team of experts at Tru Technical Partners can help solve all of your issues. With over 30 years of industry experience, Patricia works in the areas of purchasing, management, leadership, operations, sales and technical support. An integral asset to the Tru Technical team, Patricia was recognized by the

National Association of Professional Women as a VIP Woman of The Year. Patricia is a member of Madison Who’s Who and the Women’s Chamber of Commerce. She also supports the Boy Scouts of America, Girl Scouts of the USA, March of Dimes, the Juvenile Diabetes Foundation, the American Heart Association, the MS Society, the John Gillespie Teddy Bear Foundation and various Catholic charities. Outside of work, she enjoys reading, swimming and Zumba. A graduate of Mount St Mary’s University, Patricia holds a Master’s degree in Education with concentration in Counseling, as well as many computer technology certifications. For more information, please visit www.trutechnical.com.

Science & Technology | IT

Peggy A. Tierney Senior Director Johnson & Johnson WHITEHOUSE STATION, NJ

eggy A. Tierney is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Information Technology. Her professional title is Senior Director with Johnson & Johnson. With over 250 companies located in 60 countries, Johnson and Johnson have been catering to millions of people around the world for over 125 years. Their products and services include consumer healthcare products, medical devices, diagnostics and pharmaceuticals. In the industry for nearly 30 years, Peggy has been in this role for the past five years. Her position as Senior Director allows her to wear several hats throughout the business. She specializes in compliance, executive advisement, technical and financial management, IT service management and solutions, leadership, project management, portfolio management, sales consultancy and the oversight of vendor relations to name a few.

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A testament to her achievements, Peggy has successfully implemented and managed several multi-million dollar global projects throughout the course of her career. With that being said, she recently managed an excess of $40M a year in products and services for business enterprise accounts as well as overseeing $700M+ in product sales closures. Recognized by the National Association of Professional Women as a VIP Woman of The Year, Peggy enjoys quality family time and reading outside of work. Priding her success on focusing on what is best for the company; Peggy’s advice to those entering the industry is to find great mentors to pave the way. Peggy earned her Master of Business Administration degree from the University of San Francisco following her Bachelor of Arts in European History from the University of California at Berkeley. For more information, please visit www.jnj.com.

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Blair E. Irwin President and CEO Cariboo Rail KELOWNA, BC, CANADA

lair E. Irwin is recognized by Continental Who’s Who among Pinnacle Professionals in the Railroad industry. He is the President and CEO of Cariboo Rail.

The team at Cariboo Rail proudly offers their skills related to the knowledge, capability and vision to bring railroad concepts from ideas to fruition. Through their ties with various engineering firms as well as materials and equipment suppliers, Cariboo Rail has maintained its reputation of excellence for the past 16 years. A testament to the company’s success, Cariboo Rail was recognized by the Business Development Bank of Canada in their 2014 rank of Top 10 Businesses in Canada with Greatest Expansion. Amassing over three decades of industry experience, Blair is an esteemed business professional who has built and established a name for

himself and his business. Specializing in contract negotiation and consulting, construction and project management, maintenance, planning, operations management and procurement, Blair is responsible for the oversight of over 100 employees and all administrative tasks. A member of the Road Masters and Maintenance Way Association of America and the American Railway Engineering Maintenance Association, Blair holds a certification in Post Secondary Oil Spills and Containment. He enjoys exercise, landscaping and outdoor activities in his free time. In looking to the future, Blair would like to expand the business in the years to come. For more information, please visit www.cariboorail.com.

Transportation

Michele Schick-Schatzle President Platinum Solutions, Inc. COARSEGOLD, CA

ichele Schick-Schatzle is recognized by Continental Who’s Who as a Pinnacle Professional in the field of Transportation. Her professional title is President of Platinum Solutions, Inc.

Recognized as a VIP Woman of The Year by the National Association of Professional Women, Michele enjoys time with family, camping and traveling in her free time. She also volunteers her time to her local children’s hospital.

An esteemed businesswoman, Michele is the President of the transportation and logistics company, Platinum Solutions, Inc. With nearly 20 years of experience, Michele has held the office of President for 12 years. She is responsible for delivering first-class customer service and maintaining client relations as well as staff management and the oversight of operations.

Michele graduated from Purdue University with her Bachelor’s degree in Human Resources, Communications and Social Sciences.

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Transportation

CWW Member Profiles Transportation

Judy M. Smart President Roadrunner Towing and Recovery BATON ROUGE, LA

udy M. Smart is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Transportation. Judy is the President of Roadrunner Towing and Recovery. Founded in 1969 by Judy’s late husband, James, Roadrunner Towing and Recovery began with just the use of one truck. Fast forward to present day, Roadrunner has expanded into a successful fleet of 15 trucks. Since James’ death in 2001, Judy took over the business and it has continued to prosper. In this capacity, her areas of concentration include business administration and development, as well as financial aspects of to the business, and the oversight of day-to-day operations. As a testament to her success in sole ownership of the business, Judy and her team have recently opened a second location.

To further her professional development, Judy is a member of the Louisiana Motor Transport Association and the National Association of Professional Women, which recognized her as a VIP Woman of The Year. In 2000, Judy was the first female recipient of the Davidge Award, and she continues to give back to her community. The Founder of Baton Rouge Area Victims Empowered, Judy is an active Board Member with the Special Olympics. In addition, she maintains affiliation with Dreams Come True and is a sponsor for Stuff the Bus and Child Advocacy Center Celebrity Waiters. For more information, please visit www.roadrunnerbr.com.

Writing | Publishing

Carolyn J. Matheny Owner and Creative Writer CJsOriginals.com THONOTOSASSA, FL

arolyn J. Matheny is recognized by Continental Who’s Who among Pinnacle Professional in the field of Writing. Her current role is the Owner and Creative Writer of CJsOriginals.com. A regarded writer amassing over 30 years of experience, Carolyn is a seasoned professional with a strong background in personalized poetry and creative writing. Through a questionnaire provided on her website, Carolyn is able to gain information about her clients to begin her writing process for any and all occasions. From births to weddings to pieces about pets, Carolyn is able to bring your ideas to life. Throughout the course of her career, Carolyn has received the following honors and awards: Poet of the Year Medallion from the Famous Poets Society, Outstanding Achievement in Poetry from the International Society of Poets, Poet of Merit

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Award, Shakespeare Trophy of Excellence as well as countless Editor’s Choice Awards. Recognized as a VIP Woman of the Year by the National Association of Professional Women, Carolyn is also a member of the International Women Associates and the National League of American Pen Women. She is passionate about charities such as PETA, CARE, The Humane Society and the Susan G. Komen Foundation, and she enjoys quality family time and reading when not working. After graduating from the University of South Florida College of Arts and Sciences with her Bachelor of Arts degree in Psychology and Criminology, Carolyn went on to attain her Master of Business Administration degree from the University of Phoenix. For more information, please visit www.cjsoriginals.com.

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Ilene Birkwood Founder, Author and Director Ascendant Publishing ISSAQUAH, WA

lene Birkwood is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Writing. She is the Founder, Author and Director of Ascendant Publishing. After getting her start in the publishing industry since 1990, Ilene has worked in her present capacity for five years. The author of What To Do About Emma, The Second Torpedo and Deadly Deception, Ilene specializes in both fiction and non-fiction writing, as well as all publishing and management needs. Prior to beginning her writing career, Ilene is noted as one of the first female managers at Hewlett Packard and held a

position as the Director of Software Engineering for HP Laboratories. She was also the Vice President at Tandem Computers. In recognition of her career accomplishments, Ilene was named a VIP Woman of The Year by the National Association of Professional Women. To further her professional development, she is a member of the Pacific Northwest Writers Association, Mystery Writers of America and the International Society of Writers. For more information and to purchase Ilene’s books on Amazon, please visit: www.amazon.com/ilene-birkwood/e/B001K871W6.

Writing | Publishing

Victoria Leigh Gabriella Author WILLIAMSBURG, VA

ictoria Leigh Gabriella is recognized by Continental Who’s Who among Pinnacle Professionals in the field of Writing. Victoria is an Author.

Following her 30-year career in elementary school teaching, Victoria decided to change gears and make her passion of writing her present and future. The author of A Real Love at Last, Victoria is now writing a series of sequential adult fiction romance novels for Xlibris Publishing Company. Recognized as a VIP Woman of The Year by the National Association of Professional Women, Victoria maintains affiliations with the Philanthropic Educational Organization

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and CBW Chesapeake Bay Writers. In her free time, she enjoys reading and movies. Additionally, Victoria is a Revolutionary and Civil War buff and also enjoys going to wineries. Throughout the course of her educational career, Victoria graduated from the College of William and Mary with her Bachelor’s degree in Elementary Education. To purchase Victoria’s book, please see www.amazon.com/Real-Love-Last-Romance-Williamsburgebook/dp/B00PC2FDUI/ref=sr_1_1?ie=UTF8&qid=145228 3239&sr=8-1&keywords=victoria+leigh+gabriella

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Writing | Publishing

CWW Member Profiles

CONTINENTAL WHO’S WHO

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Our online Inner Circle global Network provides members proprietary access to high level professionals and executives. CWW Inner Circle members interact, educate and create solid business relationships.

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As a member of the Continental WHO’s WHO of National Business Leaders, you are an integral part of our exclusive network. Your input and direction serves to support members as they reach for new goals. Likewise, you may achieve your business goals when you rely on your fellow members. Maintaining exclusivity is one of our primary concerns so that we may better provide you with opportunities for quality networking. To that end, we ask for your help in nominating persons whom you feel would be valuable additions to CWW. You may print this page and complete the form below, or jot down the requested information and submit your nominees in one of the following ways: Fax to: 516.825.5661

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