Hellenic Dairies – Code of Conduct
Principles governing our business practices Product quality and safety The high quality of products is a non-negotiable value for Hellenic Dairies. We make every effort to offer our clients products of excellent quality and safety. In order to ensure the high quality of products, the company has three main tools: the specialized knowledge of its scientists, the advanced technology of its facilities, as well as the modern systems for monitoring the processes at all stages of the production process and in all facilities. At the same time, the company, in order to ensure the production of excellent quality products, has specified basic procedures and controls from the collection of raw material to the disposal of the product to the final consumer. Meanwhile, it seeks to continuously improve the processes it follows, ensuring general requirements of high hygiene everywhere in relation to all its premises. Responsibility for following the methodology in terms of recognizing, assessing and controlling food safety risks lies with the Food Safety Team, which, taking into account new scientific data, is committed to meeting the requirements of legislation and competent authorities and of course clients. For this reason, all employees involved in any way in quality assurance, research and development, as well as the preparation and packaging of our products, should: • know exactly the quality standards and procedures applicable to the products we produce; • follow all relevant control protocols; • comply with all applicable laws and regulations on food safety and environmental protection.
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