Building and Estates Annual Report 2020

Page 64

Quality

The Buildings and Estates Department is a customer-driven organisation that strives to provide excellence in the services it delivers. We believe that the campus community is entitled to a high standard of quality from us. The department’s quality ethos is

“To sustain and seek to continually improve the quality of all services that we provide to the campus community”

64 | Buildings and Estates Annual Report 2020


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