Three Team Members Recognized as Difference Makers

What does it take to make an impact at Watco?

Look to the Q3 2023 Be the Difference winners to find out: Jennifer Otto-Lollar, Kevin Schoenhofer, and Michael Houtz. Each award recipient receives $250.

“Our team is made up of special, humble, and hardworking folks,” said Watco CEO Dan Smith. “That includes our newest Be the Difference award winners. Join me in congratulating them on always owning their responsibilities at work and beyond.”

One Watco Award - Given to an individual or group of team members whose teamwork generates an exceptional result for a Watco customer.

Gathering and making sense of data can be challenging. But Jennifer Otto-Lollar is up to the task. After taking a deep dive into data, she recently summarized key insights that illustrated the value Watco’s Ann Arbor Railroad brings to one of its largest customers.

Read more to learn how she played an important role in assisting Watco renew a contract with this customer.

Extra Mile Award - Given to an individual or a group of team members who go above and beyond the call of duty at work or in the community.

Among his teammates at the South Kansas & Oklahoma Railroad (SKOL), longtime Conductor Kevin Schoenhofer is best known for taking extra steps to help customers, the team, and the community. It’s not something that’s asked of Schoenhofer, he just automatically does it whenever he sees a need.

Keep reading to find out how he contributes to the SKOL’s success.

Safe Performance Award - Given to an individual or group of team members who take action to ensure safety for fellow team members, customers, suppliers, or property.

Michael Houtz’s second day on the job at the Wisconsin & Southern Railroad took an urgent turn after the teammate he was with suddenly became unresponsive while driving a hi-rail truck. Houtz acted quickly to stop the vehicle and called 911.

Continue reading about our newest Safe Performance Award winner.