While we believe the vendors listed in the park map provide a service that will benefit our guests, MHC Thousand Trails Limited Partnership and its affiliates are not affiliated with or responsible for the service provided by these vendors.
RESORT POLICIES
POLICIES
• The Emerald Isle RV Resort and its owners, to the best of their ability, maintain the safest environment possible. Guests assume any and all risks and dangers incidental to the activity of camping in an outdoor environment. These dangers specifically include, but are not limited to, being injured by insects or other animals, being injured by resort activities whether participating or not, or being injured as a result of inclement weather conditions. All guests agree that the Emerald Isle RV Resort and its owners, agents and/or employees are not liable for any injuries or property damages resulting from such causes.
• Entrance onto resort property constitutes permission for the Emerald Isle RV Resort to photograph and/or video any and all guest(s) and to use any resulting media for any lawful purpose without compensation to guest(s).
• Quiet hours are from 11 pm – 7 am and are enforced by our staff and local police. To report anyone not abiding by our quiet hours, please call the Resort Office at 252-354-2250 during our scheduled business hours or call the non-emergency after hours phone number as listed on the Emerald Isle RV app.
• Please respect the privacy of other guests. Do not walk through or allow your pet(s) to walk through occupied campsites. Park your car(s) and/or golf cart on your campsite or in a designated area. Your account will be charged $50 for any car or golf cart parked incorrectly.
• Parents are responsible for the safety and actions of their children.
• The speed limit on resort property is 5 mph.
• Please do not ride skateboards, bicycles, scooters, hoverboards, or onewheels after dark.
• Underage drinking is prohibited in the resort and on the beach.
• Washing of RVs, vehicles and/or boats inside the resort is prohibited.
• Fireworks & firearms are prohibited on resort property.
CHECK-IN & CHECK-OUT TIMES
• Check-in time is 2:00 pm. Check-out time is 12:00 pm.
• You may call the Resort Office the morning of your arrival to check availability of early check-in or the morning of your departure for a late check-out.
CANCELLATION POLICY
• Cancellation Policy: Camping is an outdoors activity. There are no refunds for weather-related events unless there is a mandatory evacuation of the island. Any reservations cancelled or changed after March 1, will be subject to the following:
• If a reservation is cancelled, moved or shortened at any time, you will incur a $50 fee.
• If a reservation is cancelled or moved within 14 days of your scheduled arrival date, you will forfeit the $250 deposit.
• If a reservation is cancelled or moved within 7 days of your scheduled arrival date, you will forfeit the $250 deposit and incur an additional $50 administration fee.
• If a reservation is shortened within 14 days of your scheduled arrival date, you will incur a $50 fee per shortened day.
• If a reservation is shortened within 7 days of your scheduled arrival date, you will incur a $75 fee per shortened day.
• Camping Credit: In the event a camping credit is issued, it will expire a year from it’s issue date.
CAMPSITE RULES
• Please be considerate and leave your campsite the way you found it so the next group of guests can enjoy a nice, clean site upon their arrival.
• A maximum of [2] vehicles are allowed per site. Some sites may only accommodate [1] vehicle. We do have a small paid overflow lot and vehicles must display a valid paid parking pass in the windshield. Parking at the front office is PROHIBITED and violators will be towed at owner’s expense. Do not park in the street or on neighboring sites.
• Gas hot water heaters ONLY. Electric hot water heaters are PROHIBITED.
• You may have a light-weight, breathable RV mat on your campsite. Multiple RV mats and heavy, non-breathable rugs are PROHIBITED.
• You are required to use either a Rubber Sewer Ring/Sponge or an Angled Sewer Adaptor for your sewer hookup.
• Fully contained fire pits are allowed, but must sit at least 6” off the ground.
• Only use RV toilet tissue – available for purchase in the Resort Office. Do not flush “flushable” wipes even if they say they are biodegradable.
• Only the following flags can be displayed at your site and throughout the campground/resort: American, Canadian, Military: Air Force, Marine Corps, Navy, Coast Guard, POW, MIA, and veterans, sports teams, and decorative flags such as holiday, seasonal, or garden.
GOLF CART RULES
• All vehicles must have a valid parking pass in order to enter the resort and park on the premises. If you bring your own golf cart, we require a copy of your certificate of liability insurance before issuing you a golf cart pass.
• Only Electric golf carts are allowed on resort property.
• Golf cart drivers must have a valid driver’s license. Operating a golf cart while intoxicated is prohibited. Operators under the influence are subject to a $250 fee.
• Driving golf carts after midnight is STRICTLY PROHIBITED.
PET POLICY - (3 Pet Max)
• Pick up after your pet(s) on resort property and on the beach! Doggy waste bag stations are located at the front-gate, blue bathhouse, red bathhouse and both beach accesses. If you do not pick up after your pet you will incur a $135 fee.
• Your pet(s) must be on a leash no longer than 6’ at all times when outside and should NEVER be left unattended while on resort property. Unexpected electrical surges can, and do, occur and may result in tripped breakers on a campsite and/or in your RV. Please be aware of your pet’s health on extremely hot days throughout the year.
• Pets are not allowed in the Pool Area or ANY buildings on resort property.
• Use the outside showers at each beach access to wash off your pet. Washing your pets at the Red or Blue bathhouse is prohibited.
• Do not allow your pet(s) to dig a hole(s) on resort property or you may incur a $50 damage fee.
VISITOR POLICY
• There is no charge for visitors staying less than 2 hours. In order to obtain a visitor pass, a credit card or license must be left in our resort office. When the pass is returned, the credit card or license will be returned. If any visitors stay over 2 hours, there is a $10 per person per day charge.
• The Emerald Isle RV Resort is private property. Entrance to the resort is not allowed without official check-in at the Resort Office. If you have visitors that have not paid to enter the resort, your account will be charged $100 per person that was not registered.
• All visitors must respect and obey Emerald Isle RV Resort rules and policies. It’s your responsibility to inform any and all visitor(s) of our rules and policies.
POOL RULES
• Pool hours vary depending on the time of year and are posted on the pool gates and on our phone app.
• Swim at your own risk. There is no lifeguard on duty. Parents are responsible for the safety and actions of their children. If your child has to use the bathroom, do not wait! If an accident happens in the pool, it will be shut down for cleaning and will ruin everyone’s fun. The Pool Bathhouse is unlocked during Pool Hours.
• No pets allowed in the pool area, glass is prohibited inside the pool area, smoking and vaping are prohibited inside the pool area.
TRASH & GARBAGE DISPOSAL
• Please leave your trash beside the road at your campsite for our roadside pickup. Trash will be picked up twice daily, typically around 11:30 am and 5:30pm. Times can vary depending on the time of year. Do not leave trash outside after 5:00 pm!
• Do not leave doggy bags out for our roadside garbage pickup. Dispose of these bags at the appropriate doggy bag stations.
• We are not responsible for disposing of anything other than common RV and campsite garbage. We will NOT pick up couches, mattresses, tables & chairs, grills, umbrellas, tent & canopy frames, paint cans, appliances large or small, bicycles, etc. Dispose of these items at the county dump: Solid Waste & Recycling, Highway 58/West Fire Tower Road, Peletier NC 28584.
• Resort Office hours are posted on the Emerald Isle RV app, on Google, and beside the door at the office. Gate hours are posted on the Emerald Isle RV app and in front of the gates as you enter.
WIFI: NAME: EIRVGuest PASSWORD: 1Happycamper!