We Hope You Enjoy Your Visit to Raccoon Valley!
To Assist You in Making Your Stay More Pleasant, Please Take the Time to Read the Following Information:
Friendly Hour/Social Hour: 4:00 pm in the Clubhouse; a time for socializing, greeting new arrivals, and announcements. Ice Cream Socials: Sundays at 4:00 pm.
Office: is open from 8:30 am to 5:30 pm. Closed one hour for lunch.
Check Out: is 12:00 noon. Make arrangements with the office before 10:00 am if you are unable to leave by this time. If you are planning to leave early in the morning, please pay during the previous afternoon.
Pets: ALL pets (cats included) must be on a leash at all times. AN ELECTRONIC LEASH IS NOT ACCEPTABLE. Owners must clean up after their pets. Please do not leave pets unattended outside or leave pet food outside. Pets are not allowed in any of the park buildings. The ONLY place that a leash is not required is in the Dog Run. To avoid injury to others, please do not attach clotheslines, dog leashes or any other all-purpose lines to anything other than your own rig. We ask that all pets are current on their core vaccinations.
Mail-Incoming: is to be sent to local post office: c/o your name, General Delivery, Heiskell, TN 37754. Escapee Members using Escapee mail service may have mail forwarded directly to the park. Mail must arrive during the time the Member will physically be in the park. Rainbow Parks can not hold mail before arrival or forward mail after Member departure. Please bring your photo ID to pick up your mail.
Outgoing: May be placed in the mailbox at the park entrance.
Telephone & Phone Messages: Emergency messages will be delivered to your RV. Other messages will be posted on message board outside the rear of the office. A phone is located in the laundry room.
No Smoking Please: in any of the Park buildings.
Good Neighbor Policy: Please do not infringe on others by parking your vehicles on or walking through another site.
Quiet Time: 10:00 pm to 7:30 am.
Children: Age 15 or younger must be supervised by a parents or guardian.
Trash: Please put trash in plastic bags and place them in Dumpster.
Generator Hours: are to be used ONLY between the hours of 7:30 am to 9:00 am, 11:30 am to 12:30 pm, and 4:00 pm to 7:30 pm.
Emergency: Call *911 from a cell phone for fire, police, or medical emergencies. If you are unable to leave your rig, honk your horn and turn on your lights.
Laundry: is located in the office building.
Internet: Tengo Wi-Fi is available at most sites and can be purchased from your computer. For billing or technical assistance please contact Tengo’s support line at 866-968-3646. Also, ethernet internet connection is available in Activity Center.
Ground Mats: No ground mats; they kill the grass.
Sewer Connections: must be threaded connectors or rubber donut (may be purchased in the office).
ALL TOWED TRAILERS AND FIFTH WHEELS: must have a vehicle capable of towing said unit out of the park throughout the rental period.
Everyone: Must obey all rules shown here as conveyed and established by Rainbow Park Management.
No Wood Fires: Please use propane fire pits only.
Park Policies: For more information regarding policies, terms and conditions please visit https://escapeesrvparks.com/national-termsconditions/ and https://escapeesrvparks.com/ national-reservation-cancellation-policies/.
For our Escapees Friends, we hope you enjoyed your stay and we’ll see you down the road.
For our commercial campers, you might consider spending another night with Escapees members and find out more about the Club. As you travel east or west from here, please consider visiting other Rainbow Park system parks. Other parks in the Rainbow Park system are located in Livingston, TX; Deming, NM; Congress, AZ; Bushnell, FL; Branson, MO; Pecos, TX; and Summerdale, AL.
