40655 Jefferson St, Indio, CA • (760) 360-4040 of�ice@shadowhillsrvresort.com
/ 10* /
2024
2023
9
.5
9
shadowhillsrvresort.com
Guidelines for an Enjoyable Stay
These guidelines are designed to ensure that our guests have a safe and enjoyable stay. As a guest of Shadow Hills RV Resort, you and your guests acknowledge and agree to abide by these guidelines. • Check in: If you arrived late, please sign the registration form and put it in the office door slot. • Speed limit: Please observe the 5 MPH speed limit at all times while in the resort. • Automobiles: Guest may park up to 2 vehicles inside their registered site only. Compliance with City Fire Code requires all streets to remain clear. The painted site number designates the fire lane. All vehicles need to be inside your site and behind that number. Vehicles shall not park on any empty site that you have not registered and paid for. • Check in time is at 2:00 pm. Check out is at 11:00 am. It would be our pleasure to accommodate your early arrival or late departure request if availability permits. A nominal fee may apply. • Propane grills are permitted in the sites. For safety reasons, open and/or wood fires are not allowed other than in the firepit and at resort-sponsored events, which must be supervised by a staff member. Please do not place BBQ grills on top of the picnic tables as they will melt the tables. • Pool/Spa: There is no lifeguard on duty. Use of pool and spa are at the risk of the user. Guests under the age of 14 must be accompanied by an adult inside the pool gates. Please do not bring any glass, tobacco, or vaping products to the pool area. If you have a bottle or glassware, the front desk is happy to supply you with plastic cups. Pool rules are posted and must be adhered to. The pool and hot tub are open from 9:00 am - 9:00 pm. When conditions permit, the pool and hot tub may be open later. • Trash & Recycling Pickup: We provide trash pickup at your site each morning. Please bundle your trash and place it at the front of your site. Please do not leave trash overnight. SHRV is going green. We would be happy to pickup any recyclables you may have. • RV/Car Washing: Vehicles/RV may not be washed at the resort, except by an RV wash company. • Smoking, vaping are permitted at guest sites and designated common areas only. Please be considerate of your neighbors. Dispose of all litter appropriately due to dry conditions. No smoking/vaping inside any buildings including inside pool fence area. • Pets: We welcome your well-behaved pets. Pets should be on a leash when being walked around the resort. Barking, growling or aggressive behavior will not be tolerated and may result in you being asked to leave the resort. Please clean up and properly dispose of all pet waste. We have dog parks where clean up stations are available. Pets cannot be left unattended outside your RV or at the dog park. • Noise/Quiet Hours: Courtesy and respect for others is essential to everyone’s enjoyment of the resort. Please keep excessive noise to a minimum and maintain peace and quiet between the hours of 10:00 pm - 8:00 am. • Propane is filled from 9:00 am - 4:00 pm. If your propane tank is built onto your RV, please give the office 30 minutes notice. • Guest: All guests must register at the office. Please inform the front desk of all visitors prior to their arrival. A nominal resort fee may apply for overnight visitors. Please respect other guests, their sites, their personal property, our staff, our resort and its facilities. Share your Experience We hope your enjoy your stay with us. We work really hard to provide enjoyable experiences for all of our guests, and the best way to know if we are achieving that goal is through your feedback. Your opinion is very important to us and we appreciate your comments and suggestions. We encourage you to share what you liked, and how we might improve your experience next time. Please leave Guest Reviews at Yelp, TripAdvisor, Airbnb, Google or Expedia.com. We would love to hear from you. Thank you! Page 2
~SHRV MANAGEMENT & STAFF
MOBILE SERVICE ROOF REPAIR
AWNINGS
PAINT & BODY
Accepting Most Insurance & Extended Warranties • 1,500 Sq. Ft. PARTS STORE • REFRIGERATION • ROOF REPAIRS • COLLISION REPAIR • ROOF REPLACEMENTS • AIR CONDITIONING • INVERTERS/CONVERTERS • SANITATION REPAIRS
• WATER TANK REPLACEMENT • WATER HEATERS • WATER PUMPS • WASH & WAX
951-929-0880
ELECTRICAL & PLUMBING
WE COME TO YOU!
1050 Cawston Avenue | Hemet, CA 92545
• OXIDATION REMOVAL • DECAL REMOVAL • ROOF CAULKING • HYBRID CERAMIC WAX • RV ROOF COATING • RV ROOF TREATMENT • AND MORE • FOAM WAX
FREE estimates Page 3
MAINTENANCE 8 9
112
40655 Jefferson St Indio, CA 760.360.4040
LEGEND
7
6
5
10
11
12
113 110
114 MAP NOT TO SCALE
115
PET AREA
109
PAVED SITE
108
GRASS SITE
107
GAME ROOM
COVERED SITE LAUNDRY
POND
CLUBHOUSE
116
FIRE PIT SNACK BAR SHOWER RESTROOMS
93
HORSESHOES CAN
94
OPY
COTTAGE VINTAGE TRAILER
95
PET PARK
96
POND
TEE PEE
AMENITIES • Heated Pool • Jacuzzi • Ponds • Walking Trails • Fitness Center • Pet Stations • Clubhouse • Games Room • Library / TV Room Page 4
WALKING TRAILS
91A 91
74
120 119
118
117
73
71
70
72
75
69
68
67
66
65
GATED ENTRANCE 4
3
2
1 106
13
14
15
104
105
103
102
16
39B 39A 39
TV ROOM
GYM
OFFICE
PATIO
38
18
37
19
36
20
35
21
34
22
33
23
32
24
31
25
30
26
29
40 41 42
SPA POOL
PET AREA
101 100 97
98
43 44 45 46 47 48 49
28
27
99
JEFFERSON ST
CRAFTS ROOM
17
50 51
90
89
88
87
86
85
84
83
52 53
PET AREA
64
76
77
63
78
62
79
61
80
60
81
59
54
82 PET AREA
58
57
56
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Adventures and Attractions Page 6
Hiking & Adventures • Palm Springs Aerial Tramway • Tahquitz Canyon Nature Hiking Trails • Andreas Canyon Nature Hiking Trails • Coachella Valley Nature Preserve • Desert Adventures Jeep Tours • Joshua Tree National Forest
Nightlife & Dining • Neil’s Lounge • Downtown Palm Springs • Old Town La Quinta • Fantasy Springs Casino • Aqua Calienta Casino • Cliffhouse • Legends & Icons • Spotlight 29 Casino
Family Fun
• Living Desert • Polo Matches • Shields Date Garden • Palm Springs Aerial Tram • The River Shopping Mall • The El Paseo Shopping Area • Salton Sea Recreational Area • College of the Desert Street Fair
SCAN & ANSWER FOUR YES/NO QUESTIONS, GET ENTERED INTO A MONTHLY DRAWING FOR A $100 VISA GIF T CARD
WIN $100.00 www.GuestGuideSurvey.com
Page 7
#1 RATED R.V. STORAGE 760-325-2424 SunValleyStorage.com
IN CALIFORNIA
®
Better Business Bureau
CLIMATE-CONTROLLED UNITS & VEHICLE PARKING (760) 422-5150 sales@gokarv.com
GOKARV.COM
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