Celebrating 22 years as the trusted leader in outdoor connectivity solutions
Improvement only happens when you’re adventurous. And we get it, exploration is nerve-wracking—especially if you’re one of the first to try something new. But with us you can adventure boldly and without fear, knowing we’re here to safeguard you, your campground, and your reputation. WHAT’S YOUR ADVENTURE THIS
Towne Law Firm’s Christine
Regional Directors
REGION 1, DIRECTOR
Venky Venkatesan
Midland RV Campground
Midland, TX
REGION 2
Ken Hinz
Traders Village
Grand Prairie, TX
REGION 3, PRESIDENT
Randall Dally
Rayburn RV Hideout
Brookeland, TX
REGION 4, SECRETARY
Susie Prater
The Vineyards of Fredericksburg RV Park Fredericksburg, TX
REGION 5, PAST PRESIDENT
Cheryl McLaughlin
Hatch RV Park
Corpus Christi, TX
REGION 6, DIRECTOR
Charlie Bates
Parkview Riverside RV Park
Concan, TX
Directors At Large
DIRECTOR AT LARGE
Austin Faught
Bolivar Peninsula RV Park
Crystal Beach, TX
DIRECTOR AT LARGE
Terry Munoz
Lost River RV Park
Baytown, TX
TRADE REPRESENTATIVE
Diana LeBlanc-Link PPL
Houston, TX
LEGISLATIVE CONSULTANT
Ron Hinkle
Austin, TX
EXECUTIVE DIRECTOR / CEO
Brian & Debra Schaeffer
TACO Office Crowley, TX
Taylor & TACO Form Partnership
The Towne Law Firm, P.C. (TLF) is proud to announce its new affiliation with the Texas Association of Campground Owners (TACO).
TLF Partner, Christine Taylor will serve as TACO’s dedicated Legal Counsel, offering members expanded access to essential legal services. This includes a Legal Hotline, where members will have access to a FREE annual consultation with one of the firm’s dedicated attorneys, and a comprehensive Legal Services Plan, providing discounted legal representation for more complex issues such as contracts, compliance and operational challenges, according to a press release.
This partnership broadens the firm’s reach in the outdoor hospitality sector, now extending its presence and expertise into the Southwest. By aligning with TACO, TLF strengthens its ability to serve campground and RV park owners across Texas and
beyond, continuing to enhance the legal resources available to the outdoor hospitality industry, states the release.
“TLF came highly recommended to the Texas Association of Campground Owners (TACO) for several reasons. First, their partner Christine Taylor grew up in the campground industry and her family still owns and operates a park today. Then we received recommendations from other state CG associations that are successfully using TLF as their dedicated counsel. Since affiliating with TLF we have addressed several member issues successfully and begun updating the TACO Legal Handbook accordingly. This is a highly beneficial member benefit,” said Brian Schaeffer, executive director and CEO of TACO ✪
Editor: Lisa Rhodes
TEXAS CAMPGROUNDS
Successful RV Park Development: FACT OR FICTION?
RV park development is not for the faint of heart. Buying an established RV park or campground is an alternative route into the campground business, but it’s not exactly a walk in the park either. Over the past few years, RV park ownership has emerged as a real estate investment asset class, attracting developers, investors, and entrepreneurs nationwide. As other forms of real estate investments, like shopping centers or office buildings, deliver less desirable ROI, RV park acquisition and development have flourished. But the real question is, is now the right time to buy or build an RV park? Or is RV park development just a pipe dream in today’s market?
The Great Debate: Acquisition vs. Development
Many of us have bought an old home at some point. Acquiring versus developing a campground is much like buying an old house and deciding whether to fix it up or tear it down and start fresh. The choice isn’t easy, and surprises are inevitable—because you don’t know what you don’t know! The clear advantage of buying an existing campground is having a built-in guest base and immediate cash flow. You’re off and running from day one, but that doesn’t mean you won’t have your share of “surprises” waiting for you.
A Look Back: The Evolution of Campgrounds
Campgrounds date back to the early 1900s when large landowners, strapped for cash, discovered they could charge folks to camp on their property. These early pioneers, who would now be known as “Harvest Hosts,” were ahead of their time. Initially, campsites were nothing more than clearings made by chopping down a few trees or opening a field. As demand grew, so did the campgrounds, often with little planning or forethought—sites of all shapes and sizes squeezed in wherever they could fit.
Fast forward a few decades, and campgrounds began to offer basic amenities like water and electricity at most sites, with sewer not as common because of the costs to build. In those days, some creative solutions involved burying 55-gallon drums to catch solids while letting gray water spill onto the ground. Yes, these “homegrown” campgrounds were mostly unplanned, but they evolved into what we know today as campgrounds.
By Jayne Cohen President Campground Consulting Group
The Challenges of Development: Planned or Unplanned?
Most campgrounds in the U.S. weren’t built with careful planning. Many of these properties have stayed in families for generations, with owners working tirelessly during peak seasons and reinvesting during the off-season. Often, improvements were funded from cash flow, with no big bank loans to back them. Growth was slow, steady, and a bit messy.
The campground industry remained mostly a mom-and-pop operation until the early 2000s when multi-park owners, REITs, and investors started eyeing these properties. Building a campground from scratch was virtually unheard of until around 2015 when it suddenly became fashionable. And so, the “modern RV park” was born – a well-planned, designed property with uniform sites, 50/30/20 amp services, amenities, facilities and of course, Wi-Fi.
Lessons Learned: Investors Beware!
The industry proved its resilience through the 2008 economic crash, gas shortages and price increases, and even bank failures, earning a reputation as “recession-resistant.” Investors noticed, believing they could standardize and syndicate these operations. They saw opportunities to modernize sites and add value with modern finishes and services. But here’s the catch—operating a campground is hard work! Investors quickly discovered they weren’t just in real estate anymore; they were in the hospitality business. Success hinges on guest satisfaction—a far cry from the “buy-and-flip” or “passive” model some investors were used to. And thus, the era of RV park management companies began, but that’s a story for another day.
The Realities of Building from Scratch
Building a campground isn’t just difficult; it’s a marathon of details, decisions, and dollars. Construction costs have increased significantly over the last 5 years. Hundreds of thousands of dollars can be spent before a single guest sets foot on your property. If you skimp on the upfront work—like design and planning—you risk
going broke before you even open your gates. And don’t buy into the myth of “if you build it, they will come.” Feasibility studies often claim high occupancy rates that are rarely achieved. If your campground is booked every Friday and Saturday throughout the year, your annualized occupancy is still only about 28%. The reality is that building occupancy takes time, especially if your location is off the beaten path.
Marketing: Your Secret Weapon to Success
While under construction, you need to be actively marketing and booking reservations— even if you’re not 100% sure you’ll open on time. A killer marketing campaign is essential well ahead of opening to ensure reservations are on the books. Digital and social media are your primary channels for getting the word out, especially for new parks without the benefit of repeat customers. Expect a negative cash flow for 1-3 years unless you’re lucky enough to be right outside the gates of Yosemite or Disney.
2024: A Slow Year or a Market Correction?
As we end 2024 and head into 2025, campground owners are reporting a slow year for most. Older, stabilized properties that have enjoyed high occupancies are feeling the pinch, while newer inventory seems to be favored by the modern RVer. Some parks are down in site nights but up in revenue, thanks to higher Average Daily Rates (ADR). Still, occupancy remains the key metric to watch. Destination campgrounds in destination areas are faring better as absorption of their Full Hook-Up RV sites and cabins remain strong.
The Takeaway: It’s Tough but Rewarding
Understanding your guests and what attracts and satisfies them is key to long-term success. The campground industry is holding its own amid economic headwinds, high grocery bills, and tighter household budgets. Investors are still investing, and buyers are still buying—albeit more cautiously. Sellers are becoming more reasonable, and investors are taking their time, doing their homework, and waiting for the financial markets to shift.
Jayne Cohen, President Campground Consulting Group
These insights are the opinion of Jayne Cohen, a campground owner and operator for nearly 40 years and a campground consultant since 2011. Through her firms, Campground Consulting Group and the newly launched Glamping Consulting Group, Jayne works with campground, glamping, and RV park owners, operators, and developers in all aspects of outdoor hospitality. For a complimentary hour of consultation, visit www. campgroundconsultinggroup.com or call 1-800-897-8836.
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Business is down.
WHY IS THAT AND WHAT CAN YOU DO ABOUT IT?
In my capacity as both general manager of AGS Guest Guides and Assistant Executive Director of the Texas Association of Campground Owners (TACO), I come across a lot of campgrounds and campground owners/operators. On the TACO side, our association has close to 450 member campgrounds in and around Texas. On the AGS side, we work with nearly 1,000 campgrounds around the country. The general feeling this year is that business is down slightly. No matter the size of park, the location, or the corporate structure, occupancy appears to be down compared to those gangbuster years post-COVID.
So why is that? Like most things, there’s no one single reason but several. From an influx of new parks being built or adding sites to the perceived (real or not) downturn of the economy lately to a presidential election – all of these are contributing to campgrounds (and bank accounts) not being as full as you might like.
So how do we stem that tide and make up the difference? Again, there is never going to be a silver bullet but there are several things to consider:
Advertise – Coming from a marketing background, I will always believe in the power of advertising. Make no mistake, with more parks and sites available to campers, it’s critical to carve out a piece of your market and make sure people know you’re there. The key is to find the advertising that is most effective but also economical. Yes, there is the digital component which can be more direct, but you never want to put your eggs all in one basket. Don’t discount other methods like RV shows which are still going strong around the country with several options when it comes to promoting your campground at these places. There is a reason that even huge corporations that own hundreds of parks choose these avenues to promote their parks in the form of a printed piece. Don’t assume that the average working family comes home at night and surfs the web for campground deals. They might get your email offer but ask yourself if people are more likely to delete an email offer or throw away a high-quality printed piece, reminding them of all the great reasons to return to your park. Trust me – print isn’t dead!
Supplemental revenue – The camping experience has improved exponentially but so has the complexity. There are so many more things that go into running a profitable operation compared to previous years. But that also means more opportunities. Auxiliary fees are a good place to start. Are you feeling the park is overrun with bodies and animals, especially since you switched from more daily / weekly business to more monthly business. Think about reducing the number of people included in the standard monthly rate and charge EXTRA for EXTRA bodies.
By Michael Moore, General Manager AGS, and TACO Assistant Executive Director
Selling propane – Many of you offer propane for sale to your campers. This can be a nice income stream as most campers will need a refill at some point. But have you thought about expanding this program to your community? Many parks act as a propane dealer for their surrounding area and, in some cases, are the only option for miles around or on weekends and after standard business hours. The markup that some parks utilize is 100%, which means a few dollars profit for every tank you sell and, potentially thousands of dollars in profit a year. Several state and national associations offer special wholesale pricing with propane distributors who would be thrilled to help you get set up.
Pet fees – Travelers have fewer and fewer options that even accept pets yet there was a recent story that mentioned 64% of campers travel with their animals. While you should absolutely cater to these customers, make sure you’re getting fairly compensated too. For example, if you were to enact even a $2/per pet/per day add-on to your camping fees, that could help offset the costs of accommodating your four-legged guests. Think about it – if you have 5,000 check-ins per year, and those folks stay even two days, that’s an extra $12,000 annually that would easily pay to maintain your dog run or pay for poop bags and generate a PROFIT. It’s not as if the campers that do stay with you will refuse and go somewhere else for an extra $2. Furthermore, think about pet deposits on those monthly guests – both refundable and nonrefundable. Pets stress your property, your staff, and your other guests. Get compensated fairly for this. And if you lose a customer for this reason, I bet it is for some other reason.
Activities – the list here is endless but suffice it to say that guests like to be entertained. If you are putting together a social event – wine tasting, movie night, game night, etc. – it is perfectly reasonable to have a fee associated with this or get sponsors to cover the costs and generate a PROFIT for you.
What’s the overarching point of this conversation? If you keep doing what you have been doing, you will keep getting what you have been getting (or less). Think outside the box and try some new things, without throwing out the baby and the bath water.
Based in Crowley, Texas, AGS publishes over 2 million guest guide copies (site maps) annually in the U.S. and Canada using environmentally friendly recycled paper and soy-based ink. To further discuss your campground marketing, call 817-426-9395, visit www.agspub.com, or email info@agspub.com.
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Many business owners already recognize the importance of creating and maintaining a Limited Liability Company (LLC) or a corporation. In fact, some businesses might employ more than one when organizing their business structure. It’s not uncommon for outdoor hospitality owners to have two: one that owns the real estate, and one that owns the operating business.
Having an LLC or corporation protects you from personal liability. This is because as a separate legal entity it limits your personal liability and essentially pulls a veil over your personal assets. By using a separate legal entity, the LLC or corporation is responsible for their own debts and obligations. You can still lose the money you have invested in the company, but personal assets like your home, vehicles or personal bank accounts cannot be used to collect on business debts. Most importantly, your personal assets will be protected if an employee or even the business itself is sued.
If it sounds too good to be true, it is – but only because it requires additional work to maintain the separation, or to keep the “veil” intact. Typically, a business is protected if it employs the use of a separate legal entity, but there are instances in which the court will “pierce the corporate veil” and hold the owners personally liable for their company’s business debts.
Unfortunately, closely held corporations and small LLCs, which are owned by one or two people are more likely to have their veils pierced.
When will courts pierce the corporate veil? More often than not courts will pierce the corporate veil when there is no real separation between the company and its owners. If you are trying to avail yourself of the protections of using a separate entity, then it needs to be as separate as possible. The court will pierce the veil if it finds that the owners of the LLC or corporation are operating
Christine Taylor is a Partner at The Towne Law Firm, P.C. in Albany, New York, focusing her practice in Hospitality, Business, Labor and Employment, Real Estate Law, Estate Planning, and Litigation. With two decades of experience and a background in the camping industry, she provides legal services to campgrounds, RV parks, and glamping venues. TACO campground members can reach out to the TACO legal team including Christine through the TACO legal hotline on TACOMembers.com.
Christine Taylor, Esq. Partner, The Towne Law Firm, P.C.
as if it doesn’t exist. For example, misusing the business checking account to pay personal bills, co-mingling funds in on account, giving “loans” without paperwork, allowing something or another business to use assets without a lease or other agreement. To be safe, that veil better be a wall that separates yourself and your personal assets from your company’s. In fact, the baseline test should be, if you wouldn’t do it with a company that wasn’t yours –don’t do it with a company that is!
Additionally, Courts will also look at whether the company engaged in fraudulent behaviors, whether the company was adequately capitalized (had enough funds to operate as a separate entity) and whether corporate formalities were maintained.
What can you do to protect yourself?
First, follow corporate formalities. This means holding annual meetings of members if you are an LLC, or directors/shareholders if you are a corporation.
Give proper notice to the members/shareholders/directors before the meeting or get a waiver of the notice. Keep minutes of those meetings and have copies of any resolutions for decisions that were made. Make sure that the entity has up-to-date governing documents, an Operating Agreement for LLCs or Bylaws for a Corporation, and that you are following the procedures you laid out in those agreements.
In addition to annual meetings, any large company business, such as the sale or purchase of real property, or a major refinancing should be done in a special meeting. Again, followed up with the minutes and a resolution. These documents should be kept in your corporate binder (which can be virtual), so that you can produce them as needed.
Second, don’t let your personal assets fraternize with your business assets. As a small business owner, it might seem easier to
let your assets all play together, but they should not be friends! For example, if a business owner uses some of their business assets for personal use, such as writing a check to pay a personal bill, this is called “commingling of assets.” You should never use the company account for personal use or deposit checks made out to the business in your personal account. If you do, this tells the court that the company is no longer separate but is instead your alterego.
Keep the bank accounts all separate, accurately record transactions in your check books, don’t tell creditors that you will personally guarantee any company debts, make sure you capitalize the business enough that it could operate independently, and most importantly, make sure everyone, including your grandmother, knows that they are dealing with your business and not you personally, so put “LLC” on “inc.” on all your business cards, letterhead and signage.
Realistically, it may not be feasible to never personally guarantee a contract, but you should make a practice of doing it as seldom as possible. This can be accomplished by making sure your company documents all state the name of your LLC or corporation and that when you sign documents you sign them in your representative capacity. Further, don’t be afraid to call up a vendor after a couple years and ask them to tear up your personal guarantee, you’ve proved that the business can pay, and they should no longer require it.
As a small business owner your LLC or corporation is as close to you as your family, but to protect your personal interests and keep the veil intact, treat your separate legal entity like that quirky relative you keep tabs on but prefer to keep at a distance.
TACO VENDOR MEMBERS
ACCOUNTING/BOOKKEEPING
BOYKIN GROUP, LLC
Brittany Boykin 254-600-5560
We offer a wide range of bookkeeping, payroll, tax and other financial/business services.
www .boykingroupllc com
CAMPGROUND REFUND
Jim Dixon
214-546-7886
Performing no-risk contingency fee, refund on utilities sales tax, and construction for RV campgrounds.
Full-service property management & investment solutions, with special focus on RV Resort/Parks, Multifamily & MFH
www .epicresourcemanagement com
FOCUSED ON MANAGEMENT
Pamela Wright
337-426-0938
Streamline your RV Park/RV Resort/Campground operations and/or hire staff that are qualified and ready to work.
www focusedonmgmt com
HORIZON OUTDOOR HOSPITALITY
Scott Foos
620-345-8621
Grasshopper true zero-turn radius riding rotary mowers & quick-converter attachment system for year-roud implements.
www grasshoppermower com
GREAT AMERICAN DIRECT
Kendall Lecker ............................
757-229-0567
Your glamping experts at factory direct pricing! Mattresses, wipe downs, mattress protection, futon frames & mattresses.
www greatamericandirect com
KANGAROO JUMPER INC
Courtney Childress
865-387-8706
We help make playgrounds even more fun, by delivering and installing the market’s leading jumper product to you.
www kangaroojumper .com
KOOLER ICE, INC
Drew Mercer
800-858-3025
Kooler Ice offers 4 ice vending machine sizes that auto-bag the ice and dispense purified water.
www koolerice com
MYTCOAT
Clay Eppler ...............................
855-637-9616
MyTCoat is a proud family owned and operated American manufacturer of site amenities.
www mytcoat com
800-897-8836
National consulting group specializing in all aspects of RV park and campground development, investment and operations, land planning and design; feasibility studies, operational audits and more.
www .campgroundconsultinggroup .com
MATTHEWS CONSULTING GROUP
Wendy Matthews
903-372-7777
Site assessments, market analysis, market studies, park design, business plans,and feasability studies.
Professional campground assessment, providing consulting services from a thought, all the way through opening.
www moorescampgroundconsulting com
NADI GROUP
Uchenna Nnadi ...........................
844-669-6234
Urban design, land-use planning and landscape architecture that adds resilience, value, and the human experience to your project.
www .nadigroup com
OUTDOOR DESIGN GROUP, INC
Matt Corrion
303-993-4811
RV Park and campground land use planning, design, financial analysis, marketing, start-up and operations consulting. Also landscape design, irrigation planning & design and signage design.
www .odgdesign .com
POLY FURNITURE USA
Levi Good
641-732-7429
Outdoor poly furniture built to last 10 years, with warranty and all 316 stainless steel hardware.
www polyfurnitureusa com
STEELSTOR RELOCATABLE
Kristin Hesse
512-535-7666
SteelStor Units provide additional income-generating streams while providing much needed storage for RV guests.
www steelstorrelocatable com
THE JUMP PAD
Steve Hawaii .............................. 865-387-5667
The Jump Pad is a flat jumping product with individual baffles that allow side by side jumping.
thejumppad .com
THE PLAYWELL GROUP
James Robertson
800-726-1816
The PlayWell Group has been providing commercial playground equipment and park products since 1987.
www playwellgroup com
CAMPGROUND MANAGEMENT
ADVANCED OUTDOOR SOLUTIONS
Jenna Lombardo ..........................
800- 579-9796
RV resort, RV park, campground management - 3rd party management consulting.
www advancedoutdoormgmt com
BLUE WATER DEVELOPMENT
Tony Nichols
443-856-4300
Blue Water delivers top management services where operations, revenue management, and marketing create solutions.
Commercial, industry, self storage, warehouse & retail office construction, tilt wall experts & turnkey general contractor. www realiblecommercial com
TEN POINT SERVICES
Barrett Keron
512-667-8133
More than just a commercial construction company - we are creators, innovators, and community builders With a passion for excellence and a commitment to quality, we specialize in bringing rv and glamping visions to life.
Elevate campground/RV profits with transparent payment processing, seamlessly integrated into your booking software for optimized efficiency.
www .clearviewmc net
MCPS CREDIT CARDS
Deanne Bower 877-858-9010
We are one of the largest processors in the campground industry because we are where processing relationships are formed.
www mcpscreditcards com
VV TACO VENDOR MEMBERS
ELECTRICAL SERVICES/SUPPLIES
B & B ELECTRICAL
Matt Linnell
888-391-3802
We are your One Stop Source for everything electrical for your RV Park.
bbelec com
INFINITY POWER PARTNERS, LLC
Nick Altman
713 559-0558
Electricity and natural gas procurement management solutions, risk management service and marketing insight through the development of client-specific strategies.
www infinitypowerpartners com
INTEGRITY ENERGY
Daniel Aultman
440-497-7492
One of the largest commercial energy brokers in the US serving over 30,000 commercial customers.
www integrityenergy com
PEAK ENERGY TECHNOLOGY LLC
Carol Weideman
MARSHALL & STERLING CAMPGROUND INSURANCE
PROGRAM
Irene Jones ............................... 800-782-2926
Campground, RV Resort and Glamping Insurance solutions, specialists and resources to help your business succeed.
www marshallsterling com
OUTDOOR INSURANCE SERVICES
Frank Hursh
832-497-5312
Insurance for RV Parks, campgrounds, resorts, cabins, RVs, and travel trailers.
www .outdoorinsuranceservices .com
ROWLEY INSURANCE
Evan Rowley
RV park insurance.
www .rowleyinsurance .com
LAUNDRY EQUIPMENT
AADVANTAGE LAUNDRY SYSTEMS
888-613-7775
Recycle electricity and save 15-20 percent off of your electric bill with Peak Energy Savers. Save money and the environment.
www peakenergytech com
TEXEN POWER COMPANY
Tom Stubblefield
281-989-7440
Aggregator agent for electric power/commercial electricity, save you up to 35%.
www texenpower com
UTILITY SUPPLY GROUP
Heidi Doyle
800-880-9397
Jerry Lewis ............................... 800-880-2138
Installing all new smart washers/dryers with app, credit card or debit card so that guests can start machines and get a text when it’s finished. We service everything and pay commission to you.
www aadvantagelaundry com
ALLIANCE LAUNDRY SYSTEMS DISTRIBUTION
Kristen Thigpen .......................... 800-888-0074
Coin-operated laundry equipment supplier.
www distribution alliancelaundry com
BEST WASH INC
James West ............................... 281-441-2465
800-800-2811
Utility Supply Group is the premier supplier of electrical products and components for the Outdoor Hospitality Industry.
www go-usg .com
VUTILITY
Aidan Thain
206-495-2055
Vutility is the leading provider of turnkey, instant-installation wireless submetering solutions.
www vutility com
WILD ENERGY INC
Emily Steinhauer
833-563-6300
Industry leader in utility sub-metering, we automatically capture and record energy usage by customer.
www wildenergyco com
FRANCHISE SERVICES
CAMP JELLYSTONE
Steve Stafford
248-579-8296
Yogi Bear’s Jellystone Park Camp-Resorts is the only franchise in the US solely focused on the family camping demographic. There are currently more than 75 Jellystone Park locations in the US & Canada.
www jellystonefranchise com
KOA - KAMPGROUNDS OF AMERICA, INC
Larry Bronfield
800-548-7239
Franchise marketing providing onsite training & KOA U-Design support for technology and site upgrades to serve today’s public.
www ownkoa com
MISSION GOLF CARS
James Cam
GOLF CARS
210-545-7868
Here for all your golf car needs. With a total of 9 locations, we have a dedicated staff ready to assist you with sales, rentals, leasing, and service.
www missiongolfcars com
INSURANCE
ARK ASSURANCE GROUP
John Hinsley
RV park insurance services.
www arkassurance com
COVERRA INSURANCE SERVICES
Crystal Erickson
MISCELLANEOUS
FLATSPOT DECKING SERVICES
Trenton Hensley
828-999-4032
Flatspot Decking Services provides a unique way to maximize revenue for each space without capital of outlay maintenance and a 100% tax write off for your business.
www flatspotdeckingservices com
ONLINE RESERVATION PROVIDER
BOOKOUTDOORS
Brian Nolan
818 523-4872
BookOutdoors connects leisure travelers with outdoor accommodations like yours in a seamless booking platform.
www bookoutdoors com
CAMPLIFE INC
Roguer Rosa .............................. 877 783-2367
Since 2006, our robust, customizable reservation system helps you save time, make money, and get back to doing what you love. Demo today!
www getcamplife com
CAMPSPOT
Michelle Hollenbeck
616-226-5500
The Industry’s leading campground reservation and management software.
www software campsot com
FIREFLY RESERVATIONS
Doug Kinney ..............................
656-347-3359
Commercial laundry equipment, sales & service, designs and more.
www bestwashinc com
CARDINAL LAUNDRY LEASING
Robert Hinojosa 210-272-9222
Commercial laundry leasing, revenue sharing, sales, service and parts.
www .cardinallaundryleasing com
COMMERCIAL EQUIPMENT COMPANY
John Francis 972-991-9274
Commercial Equipment Company has served the RV/ Campground industry since 1967, providing Speed Queen washers and dryers to community laundry rooms.
www ceclaundry com
MARKETING SERVICES
ANDERSON’S BROCHURE DIS SERVICE
Donald Bennett 585-615-7742
Professional and cost-effective distribution of brochures, directories, and camping guides at RV and other shows.
www campwithandersons com
CAMPGROUND VIEWS, INC
Mark Koep ...............................
805-341-3828
The best marketing tool available for your destination. Allow guests to virtually tour your property and click to book.
www campgroundviews com
GOOD SAM
Siera Samaniego
805-667-4391
Travel guide, website, mobile app, and social media marketing.
www .goodsam com
INFLUENCE DIGITAL AGENCY LLC
Josh Richardson
509-554-3376
Helping campgrounds navigate the landscape of digital marketing to successfully accomplish their goals.
www influencedigitalagency com
PASSPORT AMERICA
Tonya Reed ...............................
800-681-6810
Focusing on simplicity, Firefly Reservations was built by campground owners, for campground owners. Now combined with Astra and Reserve America.
www fireflyreservations com
NEWBOOK
Blake Burris
310-855-3773
Powerful campground management & booking system.
www newbook cloud
RESNEXUS
Travis Orton
385-218-2637
Management software for any business operating a reservation system for renting, leasing, or scheduling a campground.
www resnexus com
ROVERPASS
Gabriel Gaaravit
737-252-5625
Manage, track, and optimize all your campground’s needs with RoverPass’ easy-to-use reservation management software.
www roverpass com
SKYWARE SYSTEMS
Jan Murza ................................ 877-759-9329
Cloud-based campground property management system includes an online booking engine and POS.
www skywarervsoftware com
PARK MODELS/GLAMPING ACCOMMODATIONS
ARCHED CABINS LLC
Gillian Cruey
832-930-2724
DIY Steel Arched Cabin Kits for glamping or luxury cabins. Built faster and last longer than conventional structures.
Robert Horsey ............................ 703-615-6012
Outstanding luxury lodges bring high returns; European products guarantee quality; worldwide success defines our expertise.
www outstandingtent com
PARK COTTAGES
Kevin Kamin 817-821-9747
Park Model RV Manufacturer located in Fort Worth TX.
Numerous floor plans and ready to rent packages.
www parkcottages com
PLAINSCRAFT COVERED WAGONS
Dennis Steinman .......................... 785-748-4588
Handmade in the heart of Kansas, PlainsCraft creates full size luxury covered wagons for outdoor hospitality providers who seek to offer a one-of-a-kind overnight experience visitors will never forget.
RIVER HAVEN RV RESORT 351 CRESTVIEW, CUERO, TX 77954
TEJAS VALLEY RV PARK AND CAMPGROUND 13080 POTRANCO RD, SAN ANTONIO, TX 78253
NEW MEXICO
HACIENDA RV 740 STERN DRIVE, LAS CRUES NM, 88005
WELCOME NEW VENDOR MEMBERS
CARDINAL LAUNDRY LEASING
Robert Hinojosa
210-272-9222
Commercial laundry leasing, revenue sharing, sales, service and parts. www.cardinallaundryleasing.com
EPIC RESOURCE MANAGEMENT,LLC
Jessica Holcomb
PARK COTTAGES
Kevin Kamin
832-464-5500
Full-Service Property Management & Investement Solutions, With Special Focus on RV Resorts/Parks, Multifamily & MFH www.epicresourcemanagement.com
FLATSPOT DECKING SERVICES
Trenton Hensley
817-821-9747
Park Model RV Manufacturer located in Fort Worth TX. Numerous floor plans and ready to rent packages. www.parkcottages.com
PASSPORT AMERICA
Tonya Reed
828-999-4032
Flatspot Decking Services provides a unique way to maximize revenue for each space without capital of outlay maintenance and a 100% tax write off for your business. www.flatspotdeckingservices.com
800-681-6810
The Original and Worlds Largest 50% off discount camping card to save money on Campsites. www.passportamerica.com
SUNLAND SPECIALTIES
Brian Lerg
909-608-7740
Distributor of supplies for campground general stores: RV/Electric, Camping, General Merch., swim & toys, candy. www.sunlandspecialties.com
Conestoga’s Product New
The Ranch Wagon
Featuring the same spacious dimensions as our Lux Wagons, the Ranch Wagon measures 31’ L x 10’ 4” W and stands 13’ H, with an additional 3’ H when stairs are included. Inside, the 8-foot interior height provides a spacious, open feel that invites guests to relax and unwind.
Features Include:
Full bathroom
Pellet-burning stove
AC/Heat for year-round comfort
Metal roof for all-season durability
On-demand water heater
Dormer windows
Sleeps 2-8
The Ranch Wagon arrives fully built, shipped on a semi truck. No setup necessary!
Wagons, Cabins & Shower Houses
Haven Campground, Bonners Ferry, ID
Building Trust, Delivering Quality
• Design | Build
• Site Feasibility
• Permitting Process
• Turnkey Civil Construction
• Site Earthwork
• Site Utilities
• Public Infrastructure
• Roadway Improvements
• Drainage Detention Systems
• Concrete & Asphalt Repairs
• Site Retaining Walls
• Commercial Construction
• Amenities Building/Clubhouse
• Walking Trails/Seating Areas
• Dog Parks
• Playgrounds
• Site Fencing
• Landscaping Package
• Facility Entrance Signage
TACO FALL LEGISLATIVE REPORT
As TACO looks forward to the 2025 Texas legislative session, the legislative team has begun to meet and discuss the concerning issues. TACO is already ready with its strong legislative agenda.
Here is what TACO leadership is focused on to improve the livelihood of the RV Park industry in Texas:
• NFPA 1194 legislation will be filed by two strong legislators agreeing to sponsor and fight to get the RV Park construction and expansion law on the books. Senator Pete Flores and Rep. Ryan Guillen will lead this fight and we look forward to committing all the TACO resources to get this bill past the finish line.
• Additional Property Tax Relief and Reform is one of the issues the legislature has been studying during the year. TACO is still in the mix in ensuring RV parks receive any tax relief that other industries might experience in the expected legislation.
By Ron Hinkle TACO Legislative Consultant
• Secure Texas Against “Squatters”: TACO has met with Senator Bettencourt, the author of the upcoming “squatters” bill, and has made the request to ensure RV Parks are noted to ensure “squatters” or those claiming adverse possession of property are part of the process for the immediate removal of “squatters” and to strengthen the rights of property owners.
• Addressing the Rising Cost of Insurance: the legislature has been meeting on the impact of rising property and casualty insurance costs on Texas property owners, real estate lenders, and commercial and industrial development. TACO will ensure its place with other commercial entities in any legislation that arises during the 89th Legislative Session.
As always, the legislature can be somewhat unpredictable in its work and TACO will remain vigilant in any potential changes in law, positive and negative, that might affect TACO and its members. ✪
With our large on-hand inventory and over 22 years of experience providing quality affordable WiFi to thousands of locations CheckBox has the expertise and resources to get you up and running quickly. If your WiFi system is falling short, CheckBox can help you rapidly deploy upgraded or new WiFi to keep your guests happy at a cost that will make you happy.
Certainty In Uncertain Times
In a time of uncertainty, the idea of “certainty” can feel elusive, but there are ways to navigate the challenges and create a sense of stability. Uncertain times can refer to a period of instability or unpredictability in the financial system, which can be influenced by various factors such as inflation, political instability, market fluctuations, global crises, or changes in consumer behavior.
Finding Certainty…
Understand Your Business
One of the truest statements about Outdoor Hospitality as a business is the conventional wisdom that Outdoor Hospitality, specifically campgrounds, are “recession-resistant” investments. Campgrounds can be relatively recession-resistant for several reasons, making them a good business model in uncertain times. Here are some key factors that you can capitalize on in understanding what contributes to this resilience:
Affordable Vacation Option
• Lower Cost Travel: During recessions, people tend to cut back on expensive travel options like international vacations or luxury resorts. Camping is a more affordable way to get away and enjoy time outdoors, appealing to those looking to save money while still taking a break.
• Drive-to Locations: Many campgrounds are within driving distance, which eliminates the cost of airfare or long-distance travel. Target your marketing circle to extend to 150 to 200 miles.
Domestic and Local Travel Trends
• Staycations: When people are cautious about spending, many opt for local “staycations” instead of traveling far away. Campgrounds can cater to this market, especially if they offer activities and amenities close to urban areas or nature reserves.
• Outdoor Recreation Boom: In times of uncertainty, outdoor activities like hiking, fishing, and camping can become more popular as people seek low-cost ways to enjoy nature and spend time away from crowded public spaces.
Flexibility in Accommodations
• Variety of Options: Campgrounds typically offer various accommodations—from tent camping to RV sites and cabin rentals— at different price points. This flexibility allows campers to choose an option that fits their budget.
• Affordable Group or Family Trips: Camping is often a more affordable way for larger families or groups to vacation, making it more appealing in times of financial stress.
Increased Interest in Self-Sufficiency
• DIY Nature of Camping: Camping is a more self-sufficient form of travel. People bring their own gear, cook their own meals, and often handle their own logistics, which can make it more economical. This self-sufficiency can be appealing when people are trying to cut back on discretionary spending.
Cultural Shift Toward Experiences Over Material Goods
• Experiential Travel: Many people are prioritizing experiences over material goods, even in tough times. Camping offers a unique and memorable experience in nature, and it aligns with growing trends of experiential and adventure-based tourism.
• Sustainability and Eco-Tourism: As sustainability becomes more important to travelers, camping and outdoor vacations offer an
Larry Brownfield, AVP Franchise Development. Kampgrounds of America,
eco-friendly alternative to traditional travel, further enhancing their appeal.
Revenue Diversification
• Additional Income Streams: Campgrounds can generate additional income through amenities such as fishing, boat rentals, hiking guides, event hosting, or small on-site stores. This can help offset declines in occupancy during a recession, as they can still earn revenue from these supplementary services.
Longer Stay Potential
• Extended Stays: Many campers opt to stay for extended periods, especially in RVs or cabins, which can lead to a more consistent revenue stream. In uncertain times, people may opt for longer stays at lower-cost destinations as an alternative to expensive hotels or vacation homes.
• Understanding Research and Applying the Data: Finding certainty in uncertain times requires us to understand reputable research and apply the data into actionable decisions. For over 10 years KOA has been providing such research for Outdoor Hospitality.
• The popularity of RVs continues, with ownership doubling since 2014. RV rentals, especially peer-to-peer, have also increased, with 1.9 million households projected to rent this year.
• Shoulder season camping is attracting more guests, with offpeak trips increasing by 21% since 2021. In contrast, peak-season camping has decreased by 4%.
• Glamping leads the way for outdoor trips in 2024, as 36% of respondents say they hope to stay at an outdoor resort for glamping this year. Another 33% say they want to stay at a campground with a lot of services and amenities.
• Natural events, food tourism, and visiting small towns are the top camping experiences predicted in 2024.
• The most important travel considerations for 2024 that has viability in 2025 is that guest are spending more time with family and friends (48%), improving personal wellness (16%) and taking more PTO from work (12%).
As we look at the remainder of 2024 and on into 2025, it appears campers are more optimistic about their trip planning. Almost half of campers (43%) plan to camp more often, and only 13% plan to decrease their camping (the remainder, 44%, will keep their trips constant with previous years). At the heart of this optimism is a desire for different experiences enjoyed with friends and family. Those planning to increase their trips and nights in 2024 are significantly more likely to express interest in traveling for natural events (64% vs. 50% overall), engage with local communities (42% vs. 30% overall), or participate in food tourism (34% vs. 26%). This result indicates that the impetus for increased camping has to do, at least in part, with wanting more and varied experiences in the coming year.
To read the full report: http://koa.uberflip.com/i/1522297-2024-koa-coh-report-experiences/
We realize that uncertainty is a reality. However, in these uncertain times we in Outdoor Hospitality have some foundational elements that we can be certain about … Who we are and where we are going!
• 25% Discount on Constant Contact for new or existing accounts, plans start as low as $12/month • Movie and Music licensing discounts this fall
• Special rates and benefits on bulk tank or dispensers. You could see substantial savings on your propane bill that would be enough to pay for your TACO Campground Membership!
Simpl if y with Firefly
Built By Campground Owners For Campground Owners
Welcome to the future of campground reservations software. Fire fly Reservations specializes in providing an all-in-one booking system designed to streamline y our RV parks and campground operations. Say goodbye to manual processes and hello to an eff icient, automated system that simplifies your life and enhances your guests' experience.
Our innovative reservations software puts your campground on au topilot, automating tasks like accepting online reservations, processing payments, and sending email reminders. Allow your guests to manage their bookings while you focus on providing un forgettable experiences.
What Firefly Provides
Online Reservations
Interactive Multiple Map s
Ongoing Reservations
Automated Guest Emails
Custom Email Templates
Automatic Recurring Payments
Add-Ons
Cash-Based Accounting
Point-of-Sale (POS)
Testimonial
Send Bulk Emails to Guests
Drag & Drop Reservation Grid
Guest Portal
SMS M essaging to Guests
Self-Service Kiosk
Custom Reservation Fees
Reserve America Integration
RV Parky Integration
Airbnb Integration
Plus more...
As one of this year’s award winners at the Texas Association of Campground meeting, we here at Lakeland RV Ranch depend heavily on our Firefly Reservation System. Having grown from 8 sites to over 85, Firefly has been instrumental in our accelerated development. During this growth period, three essential attributes from Firefly have been key to our success. Adaptability, Accuracy, Applicability.
In our ever-evolving industry we see a variety of customers. There are those that are technically savvy and a segment that still prefer hands-on assistance. With Firefly we can efficiently and effectively meet the needs of our entire customer base.
Everyone at Lakeland RV Ranch, from staff to our customer base, highly recommend the Firefly Reservation System and customer portal.