OPL Annual Report

2020 ANNUAL REPORT

FROM THE BOARD OF TRUSTEES Omaha Public Library (OPL) is governed by a nine-member board of trustees appointed by the mayor and confirmed by the city council to serve a three-year term. Monthly meetings are open to the public.

Young patrons look through their book selections at Millard Branch in November 2020.

At the outset of 2020, we looked forward to the year ahead with eager anticipation. While library staff planned programs, exhibits and author visits, this board worked toward the building of a thirteenth branch in southwest Omaha. Then everything changed. The coronavirus pandemic closed businesses and schools, and canceled events throughout our community and country.

Though filled with uncertainty, this difficult time made one thing abundantly clear: People enjoy their libraries in the best of times, and need their libraries in the worst. Libraries were forced to temporarily close on March 16, 2020, and though library patrons understood the need for these safety precautions, it did not take long for them to express their concern for library staff and request library services.

Throughout this report, you will read examples of the many ways OPL’s staff and board worked together during the six-month closure and during reopening to provide library access. New challenges presented us with opportunities to develop innovative ways of delivering library services, resulting in the creation of customer conveniences that will continue beyond the pandemic.

As we grieve for the losses felt from COVID-19, we are simultaneously grateful for the strength of spirit that emerged from unfortunate circumstances. We are extremely appreciative for the library’s staff, supporters, and patrons, as well as the guidance of City of Omaha and Douglas County leadership. Things may not have gone according to plan in 2020, but together, we continued to make connections that extended beyond our walls. We are truly thankful for everyone who helped to make that possible.

Board of Trustees Mike Kennedy President Keegan Korf Vice President Jen Rae Wang Secretary/Treasurer

Michael Alley John R. Barrett Keith Lutz Adrian Suarez-Delgado Jesse Sullivan Kristin Williams

2 | Board of Trustees Cover: (Top left) Young patrons enjoy storytime at W. Clarke Swanson Branch, celebrating International Mother Language Day in February 2020. (Top center) A patron uses the self-check kiosk at Milton R. Abrahams Branch in October 2020. (Top right) The Parsons family enjoys a Zoom storytime in April 2020. (Main photo) Patrons browse media at Milton R. Abrahams Branch in October 2020.

2020 YEAR IN REVIEW REVENUE City of Omaha (General Fund)* Douglas County Omaha Public Library Foundation Fines & fees State aid, etc.

Friends of Omaha Public Library Other grants and other income

$14,280,255 $2,000,000 $343,762 $350,000 $156,914 $56,245 $137,663

Total $17,324,839 A family enjoys a self-guided StoryWalk® at W. Clarke Swanson Branch in November 2020.

Items Borrowed | 2,575,256 Library Visits | 499,703 Library Members | 260, 380 Website Visits | 1,295,403 Desktop Computer Sessions | 107,543 Digital Downloads

(books, audiobooks & videos) | 762,318

Meeting Attendees | 7,261

EXPENDITURES Personnel $10,216,882 Collections $1,795,613 Facilities** $1,109,122 Technology $759,569 Summer Reading Program $75,355 Other operating expenses $826,057 Outreach & programs $47,208 Staff support $31,348

Total $14,861,154 * The General Fund amount published in the 2020 Budget Book was

$14,512,454. Due to budget reductions at the start of 2020, the actual General Fund budget amount was $14,280,255.

**Facilities administration and maintenance labor are accounted for under personnel.

Program Attendees | 25,865 Patrons use the self-check kiosk at W. Clarke Swanson Branch in October 2020.

COVID-19 RESPONSE Due to the COVID-19 pandemic, all OPL branches were closed March 16-September 20, 2020. OPL staff continued to provide library services and experiences in a safe way.

(Top left) A patron receives items using curbside service at Milton R. Abrahams Branch in October 2020. (Top right) Katya Higgins, youth services specialist, prepares holds for curbside service in July 2020, while OPL locations were closed. (Bottom left) A young patron watches online storytime from the comfort of home in December 2020. (Bottom right) Safety measures, including a mask mandate inside libraries and plexiglass barriers at all public service desks, are in place at Milton R. Abrahams Branch in October 2020.

During closure: Curbside pick-up service began May 5, 2020, and allowed patrons to check out library materials without entering library buildings.

Virtual programs replaced in-person programs.

New digital titles were purchased, providing a greater selection, thanks in part to fundraising efforts by the Omaha Public Library Foundation.

Boosted signals extended Wi-Fi to OPL’s parking lots, allowing patrons in need of internet service to access it from outside any branch.

OPL’s board of trustees temporarily waived daily overdue fines.

The Book Drop podcast was introduced as a way to connect with patrons.

4 | Covid-19 Response

Upon reopening: All locations reopened with new hours, adding a sixth day of service at several locations.

COVID guidelines were established, requiring all patrons and staff to wear masks and adhere to physical distancing requirements.

Capacity limits were enforced in accordance with Nebraska Directed Health Measures.

Branches were professionally cleaned daily.

Furniture was removed, computers were distanced, and plexiglass dividers were installed.

Book bundles were introduced, allowing patrons to request an assortment of books based on current availability and the patron’s preferences, and have them sent to a preferred location.

Curbside services and daily overdue fine forgiveness continued.

PODCAST

The Book Drop postcast team (Book Club Librarian Michelle Carlson, Readers & Writers Librarian Erin Duerr, Library Specialist David Dick, Diversity & Inclusion Librarian Anna Wilcoxon, and Youth Services Specialist Elly Roberts) records via Zoom in December 2020.

In March 2020, shortly after OPL closed its doors due to COVID-19, librarians asked the question: How can we safely connect with our patrons and the reading community? Ideas quickly started churning. Staff developed a series of early literacy tip videos for parents, shifted popular storytimes to live and recorded online formats, and designed projects to help meet the changing needs of our community.

Among these projects was the idea of a library podcast. A small group of staff began to research, brainstorm, and test a book-focused podcast with a local spin.

In barely over a week, The Book Drop, a weekly podcast focused on books, the joy of reading, and the local community, was formed.

Interwoven with book and library topics such as “Not-So-Secret Librarian Secrets,” and “Shelf Lives of the Rich & Famous,” the podcast provided a way to highlight new and legacy library services, connect with listeners via social media, and further promote the library and

its staff as local book experts. The Book Drop became a platform for some library staff to talk to the community about the books they love when in-person conversations of the same nature were impossible.

Between the show’s launch in late April 2020 and the end of the year, The Book Drop produced 36 episodes and was downloaded over 5,000 times. While introduced as a way to form connections during a time of social distancing, the podcast developed a following among podcast-listening book lovers. In a world where people may feel increasingly isolated, whether because of a world-altering pandemic or the changing nature of social interaction, this library podcast exists as a way for librarians to say, “Do you like books? We like books, too! Let’s chat.”

Check out The Book Drop on your favorite podcast app or find more information at omahalibrary.org/the-book-drop.

5 | Podcast

SUMMER READING PROGRAM Overall, 8,641 people participated in Summer Reading Program (SRP), logging 103,012 hours of reading! SRP presenting sponsor, the Richard Brooke Foundation, and other generous sponsors helped make the program possible.

The SRP theme was “Imagine Your Story,” and with libraries closed all summer, a healthy dose of imagination was certainly helpful, as SRP took place largely online.

Like everything else in 2020, SRP looked a little different than usual.

As always, all ages were invited to read or listen to a book for 10 hours between June 1 and July 31 to be eligible for prizes. Kids, teens and adults who completed their summer reading goals claimed their rewards at OPL curbside pick-up locations.

The hundreds of free, educational and entertaining programs that typically take place at OPL branches and out and about in the community each summer were presented virtually via pre-recorded presentations, live stream, or Zoom. OPL welcomed many familiar friends like scientist Dr. Oxygen, Jeff Quinn the magician, educators from Papio NRD and Wildlife Encounters, and more. Of course, there were plenty of live storytimes with youth services librarians from OPL, too.

6 | Summer Reading

(Top left) Library Specialist Elly Roberts presents an online Zoom storytime in July 2020.

(Top right) A child enjoys OPL online storytime during snack time in November 2020.

(Bottom left) A young patron shows the SRP prizes picked up using curbside service in July 2020. (Bottom right) Library Clerk Christine Cahill prepares materials for curbside services at Millard Branch in July 2020.

OMAHA READS

Author Kassandra Montag visits W. Dale Clark Main Library in August 2020 to sign several copies of her book, which were used as prizes awarded through OPL’s social media channels. Adult Services Manager Amy Mather participates in a Zoom book discussion during Omaha Reads in September 2020.

OPL’s Omaha Reads campaign encourages the community to read and discuss one book, nominated and voted on by the public, as a way to promote literacy and provide a common theme for Omaha and Douglas County residents to discuss.

OPL celebrated “After the Flood” by Kassandra Montag as the 2020 Omaha Reads selection. The debut novel imagines a future in which flood waters have progressively destroyed America as we know it, leaving only mountaintop communities surrounded by water. Myra and her 7-year-old daughter Pearl have learned to survive, mostly by remaining fiercely independent, and free from untrustworthy relationships. When Myra learns that her other daughter may still be alive, she will stop at nothing to find her.

During the campaign, which ran August-September 2020, the book was checked out 1,391 times.

Virtual programming included two book discussions and an appearance by Montag, who spoke about the book and answered questions from the audience. More than 60 people attended these online programs.

Readers & Writers Librarian Erin Duerr and Author Kassandra Montag present a Crowdcast virtual event in September 2020.

7 | Omaha Reads

FRIENDS OF OPL 2020 Board Brian Overton President Jeanne Spence Past President Jess Winter Treasurer Barb Nielson Secretary Carol Ebdon, Ph.D. Polly Goecke Matt Hill Mary Gallagher Jansen, MD Alice Lindsay Margaret Pope Mary Ann Sturek

Community members attend the Friends’ annual meeting in January 2020, at the Barbara Weitz Community Engagement Center at the University of Nebraska at Omaha.

Friends of Omaha Public Library is a 501(c)(3) nonprofit, grassroots organization dedicated to raising money for the library, providing volunteers, and promoting the library to the greater community.

Volunteer members raise funds with book sales at W. Clarke Swanson Branch, and through internet book sales, memberships, and donations to benefit OPL, its patrons, and the larger Omaha community.

In March 2020, Friends’ book sales ceased due to COVID-19, resulting in decreased revenue and financial support to the library. Despite the limited number of book sales in 2020, Friends’ volunteers provided nearly 1,962 hours of service, and generated more than $42,790 in book sale revenue.

Learn more about becoming a Friend at friendsomahalibrary.org.

2020 Highlights

• The Friends held their annual meeting on January 11, 2020, at the University of Nebraska at Omaha’s Barbara Weitz Community Engagement Center. Guests and members enjoyed a presentation by Erin Grace, former Omaha World-Herald columnist. Volunteers Kathy Dayton and Ruth McNamara received the Special Friends Award, recognizing their service and dedication to the mission of the Friends.

• The Friends received 362 entries from students in 5-8th grades for the Virginia Frank Memorial Writing Contest, representing 74 Douglas and Sarpy County schools across 15 districts and 41 ZIP codes. Twelve winning stories were selected and the student authors received cash prizes, along with matching cash prizes for their school libraries.

• New shelving was installed in the book sale room at W. Clarke Swanson Branch thanks to a generous donation by Lozier Corporation in September 2020.

Erin Grace speaks at the Friends’ annual meeting in January 2020.

8 | Friends

OPL FOUNDATION

2020 Board Jo Giles President Tina Lonergan Vice President

Mission The mission of the Omaha Public Library Foundation (OPLF) is to raise funds and advocate for OPL.

Dave Moline Treasurer

Digital Books Campaign

Katie Bruno Traci Hancock Jeff Kosse Ashley Kuhn Kathy Roum

Like many organizations, the Omaha Public Library Foundation had to adapt its 2020 plans in response to the COVID-19 pandemic.

Mark McMillan Secretary

A patron uses WiFi at Milton R. Abrahams Branch in October 2020.

Despite OPL’s six-month closure in 2020, digital resources remained available to library patrons, and in fact, circulation of digital books increased dramatically between March and September 2020. Because of the sudden spike in demand, the OPLF launched Collections for Our Community: A COVID-19 Response to support the purchase of additional digital books for OPL, with a portion of these dollars being used to purchase print books. By year-end 2020, OPLF raised nearly $175,000 toward the $200,000 goal for the digital books campaign. These funds increased OPL’s digital materials collection for patrons of all ages by adding approximately 4,400 additional items.

Due to increased funding for digital items, OPL’s wait time for digital books in 2020 was 18 days—far below OPL’s goal of 25 days—making it the second shortest wait time of seven peer U.S. libraries, as reported by OPL’s digital books vendor, OverDrive.

Ex Officio Members Mike Kennedy OPL Board of Trustees President Laura Marlane OPL Executive Director

Foundation Staff Wendy Townley Executive Director Sandra Lyden Grants & Donor Relations Manager

Virtual Fundraiser Originally planned as an in-person event, the OPLF board of directors chose to host the annual fundraiser, Between the Lines with Elaine Weiss, as a free online event on October 6, 2020.

Author Elaine Weiss’s 2018 book, “The Woman’s Hour: The Great Fight to Win the Vote,” offered an engaging and historic narrative of the days leading up to the passage of the 19th Amendment, 100 years after its adoption. Weiss’s presentation included Nebraska’s milestones during this pivotal time in American history. Weiss credited public libraries for much of her multi-year research when writing her bestselling book.

Although the online event was free to attend, it raised funds for collections (both print and digital) and a one-year Tutor.com subscription. Individual sponsors included Great Plains Communications, First National Bank of Omaha, and the late Judge Laurie Smith Camp. More than 100 guests attended and participated in the Q&A session following Weiss’s presentation.

Elaine Weiss, author of “The Woman’s Hour: The Great Fight to Win the Vote”

FINANCIALS

REVENUE

Total $613,834

EXPENDITURES Direct library contributions $417,201 Development $170,273 Administration & office expenses $37,788 Total $625,262 As of print time, OPLF’s 2020 audit was pending. These totals were submitted by OPLF staff. For more information, call (402) 444-4589.

FINANCIAL GIFTS

January 1–December 31, 2020

Memorial & honorarium donors are recognized in OPL’s quarterly Connect newsletter throughout the year.

Thank you, donors! Your support of the Omaha Public Library Foundation makes a difference. $50,000+ Holland Foundation Peter Kiewit Foundation The Sherwood Foundation $30,000+ Anonymous Richard Brooke Foundation Collective for Youth Claire M. Hubbard Foundation William & Ruth Scott Family Foundation $20,000+ Hawks Foundation Lozier Foundation The Adah & Leon Millard Foundation Omaha Community Foundation Sokolof Foundation in Memory of Richard Rosinsky $10,000+ Bluestem Prairie Foundation Amy L. Scott Family Foundation Jill Slosburg-Ackerman Gilbert C. Swanson Foundation Stanley M. Truhlsen Family Foundation Union Pacific Foundation Webster Family Foundation Weitz Family Foundation Eileen M. Wirth $5,000+ Baer Foundation Clifton B. & Anne Stuart Batchelder Foundation Cox Devin Fox, M.D. Ike & Roz Friedman Foundation Kelley Family Foundation Dan & Tina Lonergan Mutual of Omaha Companies Silvia Roffman Fred & Eve Simon Charitable Foundation Elizabeth Summers $2,000+ 100 Women Who Care Michael & Michelle Berlin Barbara Bock-Mavis John & Terri Diesing Paul Dietsch Joseph Drugmand Helen Grgich (Bequest) James & Dawn Hammel Peggy & John Heck Theresa Jehlik

Special Donor Advised Fund of the Jewish Federation of Omaha Foundation Richard Kelley Jim Kineen Allan & Ann Mactier Charitable Foundation Maggie & Michael McMeekin Phyllis & Bob Newman Lewis & Winifred Pinch Dennis & Patricia Wiederholt $1,000+ Anonymous (2) Mary Joy Anderson Bay Family Foundation Stephen & Anne Bruckner First National Bank of Omaha Friedland Family Foundation Carol Gendler Jo Giles Great Plains Communications Harold & Clara Hoover Edward Hotz & Trish Nipp Sandra Jenkins Noreen Johnson Jack & Stephanie Koraleski Jeffrey Kosse Dave & Vicki Krecek Gary & Lucie Long Mark & Dianne McMillan John & Merrilee Miller Heidi Moser Rochelle Mullen Sharee & Murray Newman Fund Sandra Price Dave & Anne Rismiller Streck, Inc. Ruth Sage Paul & Annette Smith Laurie Smith Camp Phil & Nancy Wolf $500+ Alley Poyner Macchietto Architecture, P.C. Jean Amoura Tracie Balvanz Richard & Carol Britten William Brown Katie Bruno J. Richard Burrows Patricia Carlson Sandor & Rhonda Chomos Julie & Scott Cobb Leilani & Ron Coe Completely Kids Maurice & Cora Conner Nancy Darst DMSi Carol Ebdon Mary Ann & Daren Folchert

Gilbert Family Mike & Wanda Gottschalk Lynn & Cindy Gray Dr. & Mrs. Herbert Hartman Roland & Jean Mariucci Jim & Bobbie Montequin Shirley & Daniel Neary Sarah Newman Omaha Jaycees Foundation Omaha Schools Foundation Susan Petersen Norma & Cliff Pountney John & Kathleen Ransom Ann Rinne Rotary-Suburban Emma Savory The Soener Foundation Gloria Sorensen Susan Stalnaker Joshua & Emily States Christine & Tony Swerczek Susan Vosburg Sarah Watson David Watts Linda Wedberg-Kraft & Robert Kraft $250+ Anonymous (2) Jane Alseth Martha Antonson Lynn & Thomas Ashby Zac Baer Benevity Community Impact Fund Karen Berry Marjorie & Larry Brennan Thad & Sharon Call James & Anne Carroll Lou & Ellie Clure Robert & Jill Cochran Mark & Teri D’Agostino Stewart & Lisa Dale Tim Davlin & Ann O’Connor Roy & Gloria Dinsdale Julie Driftmier Pamala Furey Thomas & Nancy Gallagher Sarah Gilbert Howard & Gloria Kaslow Emily Kemp Erwin & Elaine Klabunde Jane Kugler & Doug Vonderfecht Marty Magee James & Patricia Manion Edward & Carrie May Ann & Gordon Moshman Diana Nevins Sheri Oakes Ilka Oberst Bo & Beth Ochsner O’Daniel Honda

Frank Partsch Aja & Ryan Pelster Joan Riley The Salsa Gang Book Club Shirley Siebler Pete & Mary Lou Stehr Vance Taylor Drs. Jon & Ann Taylor Anh Tran Nichole & Kevin Turgeon Judy Vann Jim & Maureen Waldron Kay Weinstein Jane & David Werner Emily Young $100+ Anonymous (7) Holly Adams Doug & Cathy Aden Judy Albert AmazonSmile Foundation Jo Anne Amoura Clyde & Mary Anna Anderson Alyssa Anglin Danielle Arroyo Terry & Kris Atkins Bonnie Austin Amy Bagge Barstow & Co., LLC Mary Baumstark BCDM Architects Marcia Bechtel Samuel Bierner, M.D. Therese Bigelow Jim & Gail Binderup Evelyn Bingel David Bowman Kate Bradley Barbara Brey Crystal & Brian Brislen Dale & Tina Broekemeier Michelle Bucher Ann Burdette Cecil Bykerk Jeanette & Hal Capps Michael Carroll & Linda Marchello James & Joan Chambers Susan & Bob Chenoweth Gary & Lisa Choquette Lisa Choquette Melanie Clarke Joan Clements Georgianna Conn Annette Conser Karen Cote Country Club Book Group The Countryside Journaling Group Alistair Cullum Vivian Damrotowski

Hal & Mary Daub Drew & Elisa Davies Brian Day Tony & Claudia Deeb Kerry DePew Melinda Dillon Carroll Dischner Judith Douglas Teri Drymalski Holly Dunning Jody & Roger duRand Cheri Duryea Beth Eilers Joanne Ferguson Cavanaugh

Camille Jensen Merry Jensen Jennifer & Chris Jerram George & Margaret Johnson Michelle Johnston Elizabeth Jonas Dale & Tara Kaisershot Mary Beth Katz David Keister Michael Kennedy Dennis Kingery Barbara Kinsella Tara Knapp Marc & Joan Kraft

Library patrons select DVDs to check out from Milton R. Abrahams Branch in October 2020.

Tom & Janet Ferlic Brenda Fleck Charles & Sherry Forrest Carey Friesen Carol Gaebler Melissa Gebauer Timothy & Jennifer Geisert Julie Gernetzke Brooke Geyer Martha Grenzeback & Nathan Harnik Bob & Rosemary Gross Leslee Hacker Sarah Haddad Deanna Hanes Roger & Jackie Harned John Hartigan Robert Hasebroock Cassie & Bret Hays Douglas & Julie Heskett Denise Hill Matthew Hill Marilyn Hoegemeyer Helen Hoes Laura Honeycutt Ann Hosford Deborah Howell Jack & Linda Huggins Joanne Hull Laurie L. Humphries, M.D. Susan Jackson Marlene Jennum

Stephen & Carolyn Miller Mindbenders Book Club Stephanie Miske Patricia & Nolan Mitchell Francisco Mora Judy Mori Premkumar Neelakanta Janette Nelson Julie Nickels Mary Ann Olig Will Ostdiek Len & Bonnie Pacer Jennifer Petersen Marcie & Scott Peterson

A young patron intently watches Cookie Mouse during online storytime in December 2020.

Nate Kroeger Joseph & Molly Lang Sara Langan Elizabeth Larmore Patricia Laughlin Linda Leamer Henry & Christine Leszczynski Ryan Lewis Tom Liefer Sherri Macht Angela Madathil Laura Marlane & Paul Richards Marilyn Marsh Janna Mattingly Tamora McClellen Lynn McCormack Dr. Susan McCormick Mary McHale & Joe Holm Jan McKenzie Courtney McLean Diane Mead Tulani & Othello Meadows Janet Meisinger Abby Meissner Dr. & Mrs. Paul Meissner Daniel & Patty Melanson Allyson Mendoza Nancy Meyer Jane & Phil Meyer Jeff, Steve & Keith Miller

Chuck & Char Peterson Diane Pickering Glenda Pierce Ken & Linda Pohlman John Pollack Robert & Patricia Ranney Neal & Deb Ratzlaff Dick & Mary Lynn Reiser Jason & Kate Reynolds Lori Rhodig Christine Zenk Rix Douglas Roberts Katy Roberts Stephen Robinson Lynn Roper Carol Rosenow James & Nancy Rosenthal Kathy & Chad Roum Max & Karen Rudolph Greg & Sue Rusie Rick & Carol Russell Sarah Ryan Ryan & Megan SmithSallans Janette Zenk Sammons Gaye Lynn Schaffart Mrs. A.G. Schatz Jonathan Seagrass Jane Selk Angela Shaw Richard & Carolyn Sieling Lauren Simpson

Library Specialist Rose Fennesy-Murphy shelves items at Milton R. Abrahams Branch in October 2020.

Susie Sisson Jane Slezak Kathy Smith Susan Smith Rogene Smith Deborah Smith-Howell Ms. Barbara Soderlin David Sommers Mark Sorensen Becky & Dan Spencer Gerry Sullivan & Bob Benzel Ashley Swigart TAGG (Together for a Greater Good)

A patron reviews materials at Millard Branch in September 2020.

Charlene Tarsney Jonell Tempero Dorothy Thompson Kevin & Angelica Thompson Donald Thomsen Wallace Thoreson Nancy Thornblad David Timm Barbara Tripp Jon Tritsch Judy & Omer Trout Bill & Joan Truhlsen Dr. Nga Turner Union Pacific Fund for Effective Government Union Pacific Giveplus Program Kristin Urwin Patricia Vik Amberly Wagner-Connolly Kim Walker Gary Wasdin Katie Weitz Lois Westfall David Wiesman Wiesman Development Lynn Williams Sarah Williams Noreen Witty Angela Younglove Zable/Olsovsky Family

11 | Gifts

ABOUT US Mission OPL strengthens our communities by connecting people with ideas, information and innovative services.

Branch Managers Autumn Hill A.V. Sorensen Branch Jennnifer Jazynka Benson Branch Casey Kralik Bess Johnson Elkhorn Branch

Vision

Vacant at end of 2020 Charles B. Washington Branch

Omaha is a vital and vibrant city, with OPL as an essential catalyst, collaborator and connector.

Lois Imig Florence Branch

Core Values

Evonne Edgington Millard Branch

Service excellence, integrity, innovation, community engagement, equal & inclusive access, staff talent.

Karen Pietsch Milton R. Abrahams Branch Amy Wenzl Saddlebrook Branch Marvel Maring South Omaha Library Matt Couch W. Clarke Swanson Branch Vacant at end of 2020 W. Dale Clark Main Library Lori Nelson Willa Cather Branch

Administration Laura Marlane – Executive Director Rachel Steiner – Assistant Director Sarah Hotz – Senior Manager of Branch Services Elizabeth A. Johnson – Senior Manager of Operations Ben Brick – Collection Processing Manager Jody duRand – Partnership & Community Engagement Manager Emily Getzschman – Marketing Manager Jason Goossen – Technology Manager Julie Humphrey – Youth & Family Services Manager Theresa Jehlik – Strategy & Business Intelligence Manager Jessica Johnson – Borrower Services Manager Amy Mather – Adult Services Manager Linda Miles – Facilities Manager Wendy Robinson – Business Office Manager Deirdre Routt – Collection Development Manager

OPL staff pose for a team photo at the 2019 staff retreat.

Connect with OPL! @omahalibrary

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