2012 OAUG Buyer's Guide by Oracle Applications Users Group (OAUG)

THE SOURCE FOR ORACLE APPLICATIONS USERS

2012 EDITION

Table of Contents ARTICLES 4

Oracle EBS Data Loading Using appLOAD® at LifeWay Christian Resources by Austin Davis, Vice President of Marketing, Chain-Sys

How to Eat an Elephant, One Byte at a Time by Helene Abrams, CEO, eprentise

Top 10 Ways to Make the Most of Your OAUG Membership

Frustrated by Losing Client ADI with Migration to Oracle E-Business Suite R12 or Excel 2007? by Chris Meyer, Managing Director Americas, Excel4apps

10 EMC Saves $1 Million with Informatica Application Retirement Solutions by Julie Lockner, Vice President ILM Product Marketing, Informatica Corporation 12 Tulane University Partners with IT Convergence for a Record-Speed Upgrade 13 OAUG Ambassadors Enliven Robust and Diverse Users Community

BUYER’S GUIDE CATEGORIES 16 Product Families 17 Services 18 Solution Areas 20 Company Listings

The 2012 OAUG Buyer’s Guide is a publication of the Oracle Applications Users Group (OAUG).

The OAUG Buyer’s Guide is online, searchable and updated regularly with product announcements and news. Visit oaug.org.

3525 Piedmont Road | Building Five, Suite 300 Atlanta, GA 30305 p: +1 404.240.0897 | f: +1 404.240.0998 e-mail: membership@oaug.com | oaug.org

Oracle EBS Data Loading Using appLOAD™ at LifeWay Christian Resources by Austin Davis, Vice President of Marketing, Chain-Sys LifeWay Christian Resources is a religious nonprofit organization and is an entity of the Southern Baptist Convention. LifeWay produces Bibles, church literature, books, music, audio and video recordings, church supplies and Internet services. The ministry operates 154 LifeWay Christian Stores across the country. LifeWay’s home office is in Nashville, Tennessee, where about 1250 employees work. LifeWay has successfully implemented Oracle EBS Financials, Projects, APC, Inventory, Purchasing, Order Management and Advanced Pricing modules for its global operations. LifeWay is on Oracle E-Business Suite (EBS) version 11.5.10.2, and their production database size is 1200 GB.

Data loading activities performed by LifeWay: • • • • • • • • • •

Item creation and update. Item categories, item catalogs and item cross reference creation and update. PLM: Advanced Products Catalog creation. Bills of material creation and update. New Customer creation and update. AR Invoice, Credit Memos and Debit memo creation. AR Cash Receipt application with or without the invoice numbers. Project Budget creation. Projects with tasks and key member creation and update. Price List creation and update.

•

Sales order processing.

The Struggle with DataLoader Manual mass data loading/ maintenance within Oracle EBS can be tedious and very time consuming. LifeWay utilized DataLoader for performing data loading as an alternative to manual methods. The DataLoader tool took a lot of time and still could not provide a fool-proof and robust solution. Amy Goolsby recalls that for about 1500 items loading, it required constant monitoring and took two weeks with eight computers in the conference room. This time does not include the data loader

Migration Migration Requirement Design Gathering Definition

Solution

Solution Build

SIT

UAT

Cutover and Go-Live

Timeline with Traditional Development Migration Analysis, Cutover Config. SIT UAT and Req. Gathering and Unit Go-Live Testing

Timeline with appLOAD

spread sheet preparation time.

LifeWay chooses appLOAD™ LifeWay evaluated and selected appLOAD™ productivity tool from Chain-Sys Corporation for its data loading activities. appLOAD™ is a new generation data conversion tool for Oracle EBS 11i/R12. The tool significantly reduces project timelines and cuts costs. It is extremely useful during implementation or reimplementation and for routine production data maintenance. It is very easy to use, does not need programming and supports all open interfaces

and APIs. appLOAD™ is a reliable and scalable back end web-based application that is not front-end driven and not EXCEL-macros driven. Any business user can confidently use this tool and convert the data without technical assistance. With appLOAD™, there is no programming required for any of your data conversion needs.

Productivity gains using appLOAD™ Within a week of installing appLOAD, the business users started using the tool very effectively for their data loads. Amy Goolsby remarks, “What I like about appLOAD is how fast it is. appLOAD executes the data loading processes in the background with no baby sitting needed. I can do the same task in four hours that used to take two weeks.” David Jamieson of LifeWay says, “The projected return on investment provided through use of the appLOAD application easily justified the cost of the product. We have identified uses that impact all business areas within Oracle E-Business Suite. Chain-Sys has been extremely responsive in identifying the most efficient uses of the tools and responding to our questions as we have begun to use the tool.”

appLOAD™ Benefits: • • • • • •

Time and cost savings. Highly stable, reliable and scalable. Fast in processing the data loads. All processes are executed on the application server as a Java process (thread). No need to watch Desktop/Laptop screens when processing takes place. Intuitive and highly user friendly.

appLOAD

Accelerated data migration mass data loading data maintenance data interfacing OAF personalizations business intelligence for Oracle E-Business Suite

CHAIN•SYS www.chain-sys.com

The Right Tool The appLOAD™ tools are a right choice for the IT environments of today and the technology changes that are coming up. Rooted in Enterprise Java/J2EE standards, it takes advantage of the enterprise quality scalability and reliability of the platform and is amenable to traditional deployments within the enterprise as well as to the Software as a Service model. appLOAD™ is currently available in the cloud in Managed SaaS and Subscription SaaS for EBS Data Conversion needs. About Chain-Sys Chain-Sys is an Oracle Platinum Partner and has been highly successful in EBS implementations using OBAs and appLOAD™ tools. The appLOAD™ Productivity tools (appLOAD™, appEXTRACT™, appINTERFACE™, appMIGRATE™) accelerate technical implementation and data conversion, ease production data maintenance, migrate data to R12, interface EBS with external applications and provide huge cost savings. appBI™ is an out of the box BI solution for EBS with pre-built data warehouse and dashboards. appAUGMENTER™ allows personalization of OAF pages without any programming. Customers include Lifeway, American-Axle, Teknion, Comcast, Boart-Longyear, BILT, Canon, Patel Logistics and Ingersoll-Rand. Contact www.chain-sys.com or austin@chain-sys.com.

How to Eat an Elephant, One Byte at a Time by Helene Abrams, CEO, eprentise The elephant in the room that nobody wants to talk about is the Oracle® E-Business Suite (EBS) that supports business-critical operations but threatens the organization’s ability to respond to change. Access to real-time corporate information is critical to performance, but more important is a company’s ability to analyze and make sense of giant quantities of data and to get disparate parts of the business to work together. Enterprise resource planning systems like EBS are cumbersome, overgrown and poorly suited to handle recent business changes and certainly not the challenges of big data proliferating from many diverse sources. It’s a giant, elephant-sized task that begs for an evolved relationship between data and ERP. Reducing this complexity by remodeling is one way EBS organizations are preparing to fight the big data war. The importance that businesses and analysts are placing on the relatively new concept of big data shows that the need for organizations to remodel their EBS systems has never been clearer. In many organizations, support of outdated configurations and existing implementations of EBS are consuming upwards of 65 percent of the IT budget. Smart organizations need to become leaner and more agile — a potentially difficult goal with an EBS environment that is inflexible, expensive to maintain and consumes the resources needed to implement new strategies, undertake new initiatives or reorganize the business. Remodeling in the context of ERP systems is restructuring the existing EBS data without reimplementing. Remodeling EBS uses software to change the original setups such ledgers (and sets of books), legal entities, operating units, inventory organizations, calendars and charts of accounts, among others. Companies are eating the elephant one byte at a time by successfully using remodeling tools to reduce maintenance costs (freeing up resources for new initiatives), to add business value (by enabling the implementation of new strategies) and to streamline operations. Remodeling EBS aligns enterprise applications with current business processes and reduces the complexity of the underlying data, enabling EBS to better understand the purpose of information before it ever reaches the database. Science fiction? No. Remodeling does, however, promote — and provide — an adjustment of perception. A global business today needs to shift its operational focus from being able to quickly respond to change to being able to quickly enable change; from deriving meaning from data once it’s in EBS (with third-party business intelligence tools or analytics packages) to remodeling EBS so that its underlying structure provides the meaning. Remodeling is the enabler that reduces complexity and makes EBS data complete, consistent and correct — everywhere in the enterprise. It sounds like a drastic change in time management and corporate performance — too good to be true, maybe even magic — but remember that before ERP systems were around, we managed business operations by paper. Moving to ERP systems was not an evolution of the corporation — it was a revolution, a giant leap forward for business. Remodeling is a transformative revolution of similar scope that provides a method for eating the EBS elephant one byte at a time, allowing you to reduce the complexity of EBS at its core so that your business can interact with information in an entirely new way and compete successfully in an increasingly data-driven economy. About eprentise eprentise provides software that allows Oracle E-Business Suite users to consolidate multiple production instances, to change existing configurations like charts of accounts and calendars, and to merge, split, or move sets of books, operating units, legal entities, business groups, and inventory organizations. eprentise gives EBS organizations the agility needed to support changing business requirements, avoid a reimplementation, and lower the total cost of ownership of ERP while also enabling real-time access to complete, consistent, and correct data across the enterprise. Visit www.eprentise.com for more information.

Top 10 Ways to Make the Most of Your OAUG Membership 1.

Share the Wealth: Your OAUG membership allows an unlimited number of your employees to set up member logins, so make sure everyone on your team creates a membership profile and is taking advantage of all the valuable education, networking and advocacy opportunities the OAUG has to offer.

Equip your entire team with knowledge and skills. Tap into a wealth of knowledge and experience via userdriven conferences, our searchable database of white papers and presentations from those conferences, live and recorded eLearning webinar presentations, print and electronic editions of OAUG Insight magazine, and more.

3. Attend a local Geo meeting in your area. Come together to network with other users and experts to discuss and share ideas covering many diverse topics. A list of Geo groups and upcoming meetings can be found on the OAUG website. 4.

Share knowledge. Submit a white paper and speak at one of our conferences. Join the conversations on Twitter (@OAUG1) and via the OAUG LinkedIn Group to discuss and share what is going in on in the world of Oracle Applications. Or, share your expertise as a panelist at a Geo or SIG meeting. Whatever your interest, we have an outlet!

5. Volunteer. There are lots of great ways to get involved in the OAUG through different committees, task forces and councils. We rely on volunteers to contribute their talents! 6.

Log In. The OAUG website is filled with great tools – tips and techniques, insight from other users, shortcuts to success, how-to guides, conference white papers, informative publications, and much more – all of which are unlimited and free to anyone with a Member login. Take advantage of this 24/7 access to information.

Showcase your company’s products and build your brand. Associate Members can list their company in the print and electronic editions of the annual OAUG Buyer’s Guide – the industry’s comprehensive index of proven business tools, revolutionary approaches, emerging ideas and expert-delivered services. Many other sponsorship opportunities are also available throughout the year! Whatever you choose, it not only offers a great opportunity for exposure, but a way for company reps to network with industry professionals.

Put yourself in front of Oracle Leadership. Have a great idea about an Oracle Application enhancement, product development or usability? Let us know! With the support and strength of the unified OAUG community, your voice will be heard by Oracle through OAUG’s Customer Support Council. Contact support@oaug.com.

9. Get recognized. If you would like an opportunity to recognize your organization or a client, here’s an idea: submit a nomination for one of the OAUG’s yearly awards – Member of the Year and Innovator of the Year. An award is always a great form of acknowledgement for a job well done! 10. Search for talent. Need to fill a position? Post a job on the OAUG Job Board to find great talent that will fill your existing needs! It’s also simple for job seekers to post resumes. Questions? Contact OAUG Membership at 404.240.0897, extension 2, or membership@oaug.com.

Frustrated by Losing Client ADI with Migration to Oracle E-Business Suite R12 or Excel 2007? by Chris Meyer, Managing Director Americas, Excel4apps As organizations consider upgrading to Oracle E-Business Suite (EBS) Release 12 or MS Excel 2007, they face a dilemma in how to avoid interruptions in reporting from the General Ledger (GL) without Oracleâ&#x20AC;&#x2122;s Client Application Desktop Integrator (ADI). Used for years to produce ad-hoc Financial Statement Generator (FSG) reports, Client ADI was replaced in R12 by two browser-based applications: Web ADI and Report Manager for publishing FSGs into Excel. As financial professionals explore these new applications, they discover gaps with the familiar Client ADI functionality, leading them to consider reporting alternatives.

Time Consuming Processes Client ADI allows users to produce FSG reports, while the R12 Report Manager stores point-in-time reports. It was not designed as an ad hoc enquiry tool and does not allow users to easily define or modify reports. Users can submit ad-hoc FSG or standard reports, but they must re-create each template in a special editor before its first use. Report templates are built with MS Word and are not as flexible as the previous Excel editor. This and other new requirements result in a lengthy process with more steps than in Client ADI. For complex reports, users relate that R12 submission takes up to five times longer per report than with Client ADI. Reports must be saved in a repository, where chronological instead of alphabetical storage makes access to recent reports difficult and counterintuitive. Clearing out reports is also time consuming and requires running a batch job to delete old reports.

Drill Down Limitations Client ADI allows drill down to transactions for amounts in an FSG report published to Excel. The drill down feature displays journal entries associated with the amount queried and supports further drilling to related sub-ledger transaction details. Users have found the “Account Analysis and Drilldown” function in Report Manager cumbersome and report an increase in time required to examine data. Sorting and searching data are also time consuming and limited in scope.

Instant Access to GL Data Via Oracle-Excel Link Organizations that have anticipated or encountered reporting issues from losing Client ADI with R12 or Excel 2007 migrations have turned to GL Wand from Excel4apps. Because it delivers real-time GL data via a direct link between Oracle and Excel, GL Wand dramatically cuts steps from the report creation process — even beyond Client ADI. Exploiting their Excel skills, financial users easily create and modify standard and ad-hoc reports with GL Wand’s familiar Excel interface. These reports are similar to those from Oracle methods, yet the process is faster and more intuitive. Finance users can quickly drill into sub-ledger transaction details with GL Wand, which utilizes Oracle’s security settings to maintain appropriate data accessibility. Users report that submitting ad-hoc reports that took 15 minutes with Client ADI and 45 minutes with Report Manager take less than five minutes with GL Wand, leaving more time for valuable analysis and less time for frustration. About Excel4apps Excel4apps is a provider of Excel-based reporting, inquiry and budget uploading solutions for Oracle, with more than 9,000 users worldwide. Visit www.excel4apps.com/oracle for a free trial of GL Wand.

Validated Integration Oracle Applications Be sure to ask your software vendors with integration to Oracle applications if they have Oracle Validated Integration. With Oracle Validated Integration, Oracle applications customers can be confident that a partner’s integration has been tested and validated by Oracle as functionally and technically sound, that the partner solution is integrated with Oracle applications in a reliable, standards-based way, and that the integration operates and performs as documented. For the most current list of Oracle Validated Integrations, please visit http://www.oracle.com/us/partnerships/solutions/index.html.

EMC Saves $1 Million with Informatica Application Retirement Solutions by Julie Lockner, Vice President ILM Product Marketing, Informatica Corporation “Using Informatica, EMC has been able to rapidly retire multiple candidate modules over a three-day period, including Accounts Receivable, Inventory and General Ledger,” says Ramesh Razdan. “It is remarkably easy to retire legacy or custom applications, manage our data growth and application portfolio safely and efficiently, and ensure the business has complete access to the data with Informatica Data Archive.” When a business has acquired more than 40 software and services companies over the course of four years, there are bound to be growing pains — especially when it comes to managing data. The time had come to consider consolidating infrastructure by retiring the legacy applications and data associated with its acquisitions. It was against this backdrop that EMC standardized on Informatica for its application retirement solution. Using the high performance and scalable Informatica Data Archive, the information storage company has embarked on a longterm application retirement strategy and anticipates saving up to hundreds of terabytes of storage and more than $1 million resulting in a complete payback in less than a year.

Acquired More Than 40 Companies in Four Years EMC has helped thousands of customers to introduce flexible, scalable and secure information infrastructures and, in turn, release the power of their information. To strengthen EMC’s core business and extend its market to new areas, the company has, over the past several years, acquired more than 40 software and services companies. This has presented some formidable challenges when it comes to managing the exponential growth in the company’s data. The acquisition of large organizations, like Legato Software, has contributed to this growth. As part of an overarching strategy to reduce costs, free up resources and improve overall efficiency, the company’s IT organization turned to Informatica and its data archive platform to retire and decommission the redundant legacy Legato infrastructure and Oracle Applications instances. The goal was to retire approximately 21 Oracle E-Business Suite and custom applications.

Safely and Easily Archive Oracle Data EMC’s readiness to use Informatica Data Archive was based on the fact the company’s IT team could safely and easily archive its data — including master, reference and transactional data — and then have its business users continue to access it at any point in the future. EMC kicked off the project by retiring its largest Oracle E-Business Suite 11.5.8 modules, including Accounts Receivable, General Ledger and Inventory. EMC leveraged Informatica’s data model discovery capability and pre-built accelerators for Oracle E-Business Suite to accelerate the project timeline. The combination of mined and pre-built application metadata allowed Informatica Data Archive to relocate complete transactions and, in the case of EMC, retire the entire application data in a matter of three days. The data was archived to the EMC Centera, a content addressable storage (CAS) archival storage system. Once archived, data was discoverable using Informatica’s data discovery portal, which allows retired data to be viewed from an application-independent interface while providing the original Oracle E-Business Suite application user interface look and feel. Additionally, an overall 20:1 data compression ratio in the optimized file archive format was achieved.

“We are very impressed by the flexibility and rich functionality of the Informatica solution,” says David Atkins, from the Oracle Global Solutions Group, EMC. “Retired application data is stored in a highly compressed immutable file archive format, which significantly reduces the size of the data. Despite this, data can still be easily accessed through the data discovery portal for searching and browsing and using any third party reporting or Business Intelligence tools.”

Figure 1: Informatica Data Archive is the heartbeat of EMC’s application retirement strategy

“Over the next few years, we expect to save up to hundreds of terabytes of storage, one million dollars, and improve IT efficiency by removing redundant applications accumulated through acquisition and decommissioning legacy systems that are no longer vital to the business. As a result, Informatica allows us to free up valuable IT personnel to focus on higher value activities,” Ramesh Razdan explains. “It will also result in a complete payback on the Informatica investment within six months.”

The retirement enabled EMC to safely decommission legacy applications while guaranteeing transactional and referential integrity with easy access to archived data. Software maintenance costs were eliminated and previously allocated servers and storage was repurposed to more businesscritical IT projects. Finally, the solution significantly boosted staff efficiency and reduced time and resources devoted to application maintenance tasks.

Learn More Learn more about the Informatica Platform. Please visit www.informatica.com or call 888-635-0899 (or 650-3855000). Connect with Informatica at http://www.facebook.com/ InformaticaCorporation, http://www.linkedin.com/company/ informatica and http://twitter.com/InformaticaCorp. About Informatica Informatica Corporation (NASDAQ: INFA) is the world’s number one independent provider of data integration software. Organizations around the world rely on Informatica for maximizing return on data to drive their top business imperatives. Worldwide, nearly 5,000 enterprises depend on Informatica to fully leverage their information assets residing on-premise, in the Cloud and across social networks.

Tulane University Partners with IT Convergence for a Record-Speed Upgrade Founded in 1834, Tulane is one of the most highly regarded and selective independent research universities in the United States and offers undergraduate, graduate and professional degrees in liberal arts, science and engineering, architecture, business, law, social work, medicine and public health, and tropical medicine. Tulane University had a big goal — to upgrade its Oracle Financials solutions to Oracle E-Business Suite (EBS) Release 12.1.3 in only five months. Normally, this kind of proposal would be quite an endeavor, since the project required advanced planning. However, IT Convergence (ITC) completed the project in three months — ahead of schedule and under budget. Tulane had previously partnered with IT Convergence in 2005 during the hurricane Katrina crisis for temporary hosting and managed services, so they knew of ITC’s expertise in Oracle. In 2011, ITC offered Tulane an integral solution: to first upgrade its chart of accounts and then proceed with the Oracle EBS R12 upgrade. The ITC team worked closely with Tulane University’s CTO and vice president of finance to make this project a success. As part of the project, the ITC’s Nearshore Development team reviewed several hundred RICE components to make sure they were successfully upgraded to Oracle R12 and had full functionality. This was made possible by the development team’s ability to match U.S. working hours and to be readily available when needed. Given the success of the Financials upgrade, Tulane called again upon ITC to deliver a fresh implementation of several modules of Oracle HRMS. Tulane University is one of the largest employers in New Orleans. Implementing a dynamic HR system allows them to now actively manage one of their biggest assets — their employees. About IT Convergence IT Convergence is the premier, global provider of Oracle enterprise solutions. Our mission is to improve business processes through better use of technology, which we do through our consulting, development & testing, education, enterprise cloud and managed services. Based in North America, we have an international business presence in India, China, Mexico, Brazil, and Argentina, allowing us to improve our clients’ business performance, wherever they are in the globe. Since 1998, IT Convergence has successfully partnered with 600 companies in over 50 countries. http://www.itconvergence.com/

OAUG Ambassadors Enliven Robust and Diverse Users Community When the OAUG Ambassador Program launched on February 1, 2012, the OAUG’s leadership hoped it would help organizations realize a higher return on their OAUG membership investment. The program was developed to ensure that each individual in a member organization is aware of and accessing the free resources available through the OAUG website and the discounted education available at OAUG events. As this issue of OAUG Buyer’s Guide was going to print, the OAUG was pleasantly surprised that more than 430 individuals had volunteered to act as their organization’s Ambassadors and more than 100 attended the first-ever Ambassador Informational Meeting and Webinar on April 23 during COLLABORATE 12. Another 65 had distributed the quarterly Benefits Reminder Email to their colleagues within days of receiving it to ensure they were familiar with the latest-and-greatest free resources available through their organization’s OAUG membership. Jim Collison, the OAUG Ambassador for Gallup Technologies, attended the first-ever OAUG Ambassador Meeting during COLLABORATE 12. “The OAUG Ambassador Program has an incredible opportunity to change the way individual organizations see the benefits of an OAUG membership as well as enhance the networking and mind sharing that happens inside a company that has a strong ambassador. An ambassador can now play the role of user group champion behind the corporate firewall and bring to light training and education sessions, as well as the value of social media offerings, that might have been underutilized in the past,” said Collison. OAUG Ambassadors are helping spread the word that an unlimited number of their organization’s employees have access to OAUG resources once membership is set up, rather than each individual paying for benefits. Ambassadors also review their list of employees in the OAUG Member Database to ensure everyone has a member login. Lastly, Ambassadors ensure that their colleagues know how to access all of the free, online education using their member logins. “OAUG Ambassadors have exceeded expectations from the beginning of this program, increasing the average number of participants with active logins from 12 to 24 per organization in less than three months,” said OAUG Executive Director Steven Hughes. “We expect the Ambassador Program to further increase ROI for member organizations and result in a more robust and diverse community of Oracle Applications users and solution providers to enhance user-led networking and education.” As a thank you for their participation, OAUG Ambassadors who attended COLLABORATE 12 received an Ambassador flair for their conference badge, a wristband for specialty “Rumbassador” and “Voluntini” cocktails at the Wednesday Evening Reception and exclusive OAUG Ambassador temporary tattoos to show off their VIP status. OAUG Ambassadors who fulfill their obligations throughout the year will also be entered into a drawing to win a full conference pass to the OAUG event of their choice. In the meantime, the OAUG continues to provide Ambassadors VIP treatment at all OAUG events and highlights on the OAUG website and in publications the work they do on behalf of their organizations. To view the name and contact information for your organization’s Ambassador, log in to “My OAUG Profile” at the top right of any page on the OAUG website (oaug.org), follow the prompts to log in and check the top left of your profile administration for your organization’s designated OAUG Ambassador. Please contact membership@oaug.com or +1 404.240.0897, extension 2, if you have any questions. Thank you to our current OAUG Ambassadors for volunteering!

PRODUCT FAMILIES E-Business Suite

Hyperion

AT&T

interRel Consulting

BizTech

ROLTA

CCH, a Wolters Kluwer business

Vertex, Inc.

Centroid Chain-Sys Corporation

Oracle Retail

CM Mitchell Consulting

Kewill, Inc.

Core Services Corporation

Vertex, Inc.

CSS International, Inc.

Zebra Technologies Corporation

eprentise

Excel4apps

PeopleSoft Enterprise

Hewlett-Packard Company

AT&T

Image Integration Systems

Hewlett-Packard Company

Informatica Corporation

InsightSoftware.com

Rimini Street

IT Convergence KAYGEN – Master Data Management KBACE Technologies, Inc. Kewill, Inc. More4Apps Noetix O2Works OneNeck IT Services Project Partners

Primavera Project Partners

Siebel CRM/OBIEE D&B (Dun & Bradstreet Corporation) Noetix Rimini Street

ReadSoft Red River Solutions, LLC Rhapsody Technologies, Inc. Rimini Street ROLTA SmartDog Services, LLC Solution Beacon Unitask

The Buyer’s Guide Product Category listings provide a snapshot of the Oracle products each company supports.

Vertex, Inc. Zebra Technologies Corporation

Fusion Middleware CM Mitchell Consulting Hewlett-Packard Company KBACE Technologies, Inc.

For a complete list of products and additional information about each company, please visit the Company Listings section beginning on page 20.

SERVICES Consulting

Other

Centroid

Rimini Street

CM Mitchell Consulting Core Services Corporation

Software

IT Convergence

CCH, a Wolters Kluwer business

KAYGEN – Master Data Management

eprentise

KBACE Technologies, Inc.

Excel4apps

O2Works

Image Integration Systems

Project Partners

Noetix

Red River Solutions, LLC

ReadSoft Unitask

Hardware Zebra Technologies Corporation

Systems Integration Chain-Sys Corporation

Hosting Services

CM Mitchell Consulting

Core Services Corporation

CSS International, Inc.

IT Convergence

interRel Consulting

OneNeck IT Services

O2Works Red River Solutions, LLC

Implementation

Rhapsody Technologies, Inc.

Centroid

ROLTA

CSS International, Inc. IT Convergence

Training

O2Works

SmartDog Services, LLC

SmartDog Services, LLC Solution Beacon

Managed Services AT&T

The Buyer’s Guide Services listings provide

BizTech

a snapshot of each

Centroid

company’s service

Core Services Corporation OneNeck IT Services ROLTA SmartDog Services, LLC

offerings. For a complete list of services and additional information about each company, please visit the Company Listings section beginning on page 20.

SOLUTION AREAS Application Information Lifecycle Management

Governance, Risk & Compliance

Hewlett-Packard Company

Informatica Corporation

Unitask

Business Analytics

Master Data Management

BizTech

Chain-Sys Corporation

InsightSoftware.com

eprentise

Noetix

KAYGEN – Master Data Management

Customer Relationship Management D&B (Dun & Bradstreet Corporation)

eprentise

Rhapsody Technologies

On Demand D&B (Dun & Bradstreet Corporation)

Enterprise Performance Management CSS International, Inc.

Other

interRel Consulting

Excel4apps

Financials Management

Project Portfolio Management

CCH, a Wolters Kluwer business

Project Partners

Excel4apps Image Integration Systems

Supply Chain Management

InsightSoftware.com

Kewill, Inc.

interRel Consulting

More4Apps

Solution Beacon

ReadSoft

The Buyer’s Guide Solution Area listings provide a snapshot of each company’s areas of expertise. For a complete list of solutions and additional information about each company, please visit the Company Listings section beginning on page 20.

With BizTech, You Can. BizTech has worked with midsized companies just like yours for over 15 years. In fact, 96% of our customers are small and midsize businesses. From complex Oracle application and technology implementations and upgrades, BI dashboards, hosting requirements, or complete infrastructure management; BizTech provides deep industr y expertise to overcome your business challenges. And we make it affordable.

19 BizTech.com | 1.877.BizTech| 1150 First Ave Suite 320 King of Prussia, PA 19406

Company Listings AT&T Sales Contact: Sales 2500 Riva Road Annapolis, MD 21401 800-809-3003 www.att.com/oracleservices AT&T’s Hosting & Application Services combines the power of AT&T’s global network, hosting capabilities, and proven application services expertise. As a Platinum Level Partner in the Oracle PartnerNetwork, AT&T delivers implementation and support services for the complete Oracle application lifecycle.

BizTech Sales Contact: Margot McDonnell 1150 First Ave King of Prussia, PA 19460 info@biztech.com Phone: 610.592.0600 Toll Free Phone: 1.877.BizTech Website: www.biztech.com BizTech is the leading Oracle consulting and IT Services firm in the Mid-Atlantic region. For over a decade we’ve focused on Oracle applications, technology, EPM, hosting and consulting services for small, midsize and Fortune 500 companies. Improve your business performance with BizTech.

CCH, a Wolters Kluwer business Sales Contact: David Kelly 2700 Lake Cook Road Riverwoods, IL 60015 David.Kelly@wolterskluwer.com Toll Free Phone: 877-570-2785 www. CCHGroup.com/Oracle

Validated Integration Oracle Applications

CCH is the leading provider of tax information and software solutions. Reduce time spent on sales tax compliance with CCH’s Oracle Validated sales and use tax solutions, which offer sophisticated calculation logic, tax rate and taxability content, and jurisdiction boundary information.

Company Listings Centroid Sales Contact: Jim Brull 900 Wilshire Drive, Suite 273 Troy, Michigan 48084 info@centroid.com Phone: 248-465-9533 Toll Free Phone: 1-877-868-1753 www.centroid.com Centroid is a national provider of consulting and managed services providing deep expertise from Hardware to Technology to Applications. Centroid delivers fully-integrated Oracle E-Business Suite and PeopleSoft solutions. From strategic planning to application deployment and support, we are committed to helping clients realize measureable business value and achieve sustainable ROI. FutureProofed Technology. FutureProofed Business. That’s Centroid.

Chain-Sys Corporation Sales Contact: Austin Davis 325 S. Clinton Street, Ste. 205 Grand Ledge, MI 48837 appload_sales@chain-sys.com Main Phone: 517-627-1173 Option 1 Toll Free Phone: 855-app-LOAD Option 1 www.chain-sys.com

Validated Integration Oracle Applications

appLOAD™ Suite for Oracle EBS mass data loading, data maintenance, interfacing and migrating. Scalable server based hub-n-spokes model and not driven by frontend excel-macros. EBS Implementations, Upgrades and Support. Reduced timeline for data migration/conversion. appBI™ Business Intelligence and appAUGMENTER™ Personalizations.

CM Mitchell Consulting Sales Contact: Jennifer Pippen 1805 Shea Center Drive Suite 240 Highlands Ranch, CO 80129 P: 303-526-2796 F: 303-484-6324 www.cm-mitchell.com

Validated Integration Oracle Applications

CM Mitchell Consulting (CMMC) offers an Oracle Validated fusion middleware product (DocSavi) which allows you to store supporting documentation externally, and still access it using the Oracle EBS attachment functionality for ANY business process/table. Documents can be captured into a document management application or through the Oracle electronic upload functionality. Captured documents can then be accessed from within or outside of Oracle EBS. CMMC is a professional services company specializing in content and business management, including custom OCR capture solutions.

Company Listings Core Services Corporation Sales Contact: Joshua Rothman 130 Belmont Drive Somerset, NJ 08873 Phone: 732-384-7000 Toll Free Phone: 877-267-3797 www.coreservices.com Enterprise Cloud Solutions, DELIVERED! Our Secure, Dedicated, Enterprise Cloud provides immediate access to enterprise software at starting speed and near-100% uptime, state-of-the-art technology with affordable startup/monthly costs, are scalable to accommodate business growth, and ensures business continuity with built-in Disaster Recovery! Also available: • Managed Services - EBS, Hyperion, OBIEE, PeopleSoft. • Implementation and Upgrade Consulting Services for Oracle Applications, including EBS R12 Upgrades. • Remote Managed Services. • Fusion/Infrastructure/Platform as a Service. • Backup/Disaster Recovery as a Service.

CSS International, Inc. Sales Contact: James Landry, Vice President Sales 115 River Landing Drive Charleston, SC 29492 info@cssus.com 800-814-7705 www.cssus.com CSS International is an award-winning Oracle Platinum Partner specializing in system integration, business process improvement and implementation and managed services for the Oracle community. CSS serves mid and largesized organizations and has been solely focused on Oracle solutions since our inception in 1997. CSS obtained Oracle Specializations across 7 areas and is certified in the Oracle Business Accelerator program. We are a 3-time Oracle Partner of the Year and 2-time runner up in the last 6 years. Online at www.cssus.com.

D&B (Dun & Bradstreet Corporation) Sales Contact: Sales

Validated Integration Oracle Applications

103 JFK Parkway Short Hills, NJ 07078 Phone: 973.921.5500 Toll Free Phone: (866) 307-3822 www.dnb.com/daas D&B is the world’s leading source of commercial information and insight on businesses. D&B’s global database, leveraging D&B’s proprietary DUNSRight® process, contains more than 200M businesses. D&B Data-as-a-Service solutions provide workflow integration to enhance your records and drive business growth.

Company Listings eprentise Sales Contact: Ingrid Houghton 7648 San Remo Place Orlando, FL 32835 info@eprentise.com Phone: (407) 290-6952 Toll Free Phone: 1 (888) 943-5363 http://www.eprentise.com eprentise provides software that allows Oracle E-Business Suite users to consolidate multiple production instances, to change existing configurations like charts of accounts and calendars, and to merge, split, or move sets of books, operating units, legal entities, business groups, and inventory organizations. eprentise gives EBS organizations the agility needed to support changing business requirements, avoid a reimplementation, and lower the total cost of ownership of ERP while also enabling real-time access to complete, consistent, and correct data across the enterprise.

Excel4apps Sales Contact: Scott Stollwerk 8514 Six Forks Road Suite 102 Raleigh, NC 27615 sales@excel4apps.com Phone: 919-238-4040 www.excel4apps.com

Validated Integration Oracle Applications

Excel4apps is a best-in-class provider of Excel-based reporting and budget-loading software for Oracle and SAP. Designed for finance professionals, its award-winning GL Wand, Reports Wand, Budget Wand, and Sales Wand products easily and securely deliver real-time ERP data using Microsoft ExcelÂŽ to save reporting time and effort. Excel4apps serves over 9,500 Oracle and SAP users worldwide, with offices in Australia, the United States, United Kingdom, United Arab Emirates, and South Africa. To schedule a demonstration and try a free trial, visit www.excel4apps.com today.

Hewlett-Packard Company Sales Contact: Donna Newkirk 3000 Hanover Street Palo Alto, CA 94304 oraclegeneralinterestgroup@hp.com Phone: +1 214.616.1902 www.hp.com/go/oracle

Validated Integration Oracle Applications

HP creates new possibilities for technology to have a meaningful impact for Oracle customers. Gain from three decades of HP experience delivering comprehensive services, software and hardware for Oracle customers. Modernize inflexible applications and business processes. Transform rigid silos into the data center of the future. Achieve agility without compromise â&#x20AC;&#x201D; private, managed and public clouds or onsite data center. More customers choose HP to optimize their Oracle environment for greater choice, innovation and agility. Engage with us to learn more.

Company Listings Image Integration Systems Sales Contact: Dave Litzenberg 885 Commerce Drive, Suite B Perrysburg, OH 43551 dave.litzenberg@DocuSphere.com Phone: 419-872-1930, ext. 222 http://www.DocuSphere.com

Validated Integration Oracle Applications

Founded in 1993, Image Integration Systems (IIS) is an industry leader and authority on accounts payable automation. An Oracle Gold Partner, IIS delivers its own DocuSphere Oracle Validated Integration solution for accounts payable automation for Oracle E-Business Suite R12.

Informatica Corporation Sales Contact: Sales 100 Cardinal Way Redwood City, CA 94063 Phone: 650-385-5000 Toll Free Phone: 888-635-0899 www.informatica.com

Validated Integration Oracle Applications

Informatica is the worldâ&#x20AC;&#x2122;s number one independent provider of data integration software. Based on the open and trusted Informatica platform, Informatica solutions are purpose-built for Oracle applications and provide a costeffective way to manage your applications data growth and create a trusted and authoritative view of your Oracle data - so you can lower costs, improve application performance and ensure data privacy. Oracle customers around the world rely on Informatica for maximizing return on data.

InsightSoftware.com Katherine Wells, Vice President, Global Marketing 5613 DTC Parkway, Suite 570 Greenwood Village, CO 80111 info@insightsoftware.com Phone: 303-872-6959 Toll Free Phone: 855-467-4448 www.insightSoftware.com For JD Edwards and Oracle E-Business Suite, Insight gives you comprehensive financial reporting at a fraction of the cost and no consulting required. Learn how business units and executives can have up-to-the-minute information at their fingertips to make fully informed decisions.

Company Listings interRel Consulting Sales Contact: Danielle White 1000 Ballpark Way, Suite 304 Arlington, TX 76011 dwhite@interrel.com Phone: 972-735-8716 www.interrel.com Reigning winners of the Oracle EPM/BI Partner of the Year, interRel Consulting develops Oracle EPM and Hyperion solutions. interRel provides implementation consulting, on-site & classroom training, web-based & phone support, and infrastructure consulting to clients ranging from the Global 500 to mid-size companies. Home to 3 Oracle ACE Directors, interRel has published several books on Hyperion under the “Look Smarter Than You Are” series. Inc. Magazine has recognized interRel from 2008-2011 as one of the fastest growing companies.

IT Convergence Sales Contact: Brian Koh 805 Veterans Blvd, Suite 216 Redwood City, CA 94063 marketing@itconvergence.com Phone: 415.675.7935 Toll Free Phone: 1-800-675-0032 www.itconvergence.com IT Convergence is the premier, global provider of Oracle E-Business solutions. Our mission is to improve business processes through better use of technology, which we do through our consulting, development & testing, education, enterprise cloud and managed services. Based in North America, we have an international business presence in India, China, Mexico, Brazil, and Argentina, allowing us to improve our clients’ business performance, wherever they are in the globe. Since 1998, IT Convergence has successfully partnered with 600 companies in over 50 countries.

KAYGEN – Master Data Management Sales Contact: Kraig Sauter 8105 Irvine Center Drive Suite 890 Irvine, CA 92618 mdm@kaygen.com Phone: (949)203-5100 ext. 103 Toll Free Phone: 1-877-KAYGEN1 www.kaygen.com KAYGEN is an innovative business and technology solutions consultancy with Master Data Management specialized practice. As Oracle® Gold Partner, we provide deep expertise with MDM Hubs and Data Quality. Our clients achieve strategic value and performance with Master Data assets.

Company Listings KBACE Technologies, Inc. Sales Contact: Sales 6 Trafalgar Square Nashua, NH 03063 sales@kbace.com Phone: 603.821.7000 Toll Free Phone: 800.593.5824 www.kbace.com KBACE Technologies, Inc. is a global consulting and technology services company dedicated to helping customers maximize their investment in Oracle Software by delivering unmatched services, solutions, and products.

Kewill, Inc. Sales Contact: Jamie Natti One Executive Drive Chelmsford, MA 01824 Jamie.natti@kewill.com Phone: 585 943 2030 www.kewill.com

Validated Integration Oracle Applications

Kewill is a leading provider of multi-modal, global shipping, real-time trade compliance screening and export documentation managing the movement of goods across the globe. Kewill is OVI approved for EBS, JD Edwards and an exclusive OTM integration managed by Oracle.

More4Apps Sales Contact: Sarah Conzemius 11400 W. Olympic Blvd Suite 200 Los Angeles, CA 90064 sarah.conzemius@more4apps.com Phone: 310-430-0245 www.more4apps.com More4apps offers a range of MS Excel-based products that helps users validate and upload data into Oracle E-Business Suite more quickly and accurately from Excel. Data loading Wizards are available for Financials, Project Accounting, Manufacturing, Supply Chain ,HR and more!

Company Listings Noetix Sales Contact: Sales 5010 148th Ave NE, Suite 100 Redmond, WA 98052 salesinfo@noetix.com Phone: 425-372-2699 Toll Free Phone: 866-4NOETIX www.noetix.com Noetix provides instant operational reporting and packaged analytics for Oracle Applications. Our patented metadata-driven software and lean architecture deliver the lowest cost BI solution to acquire, implement, and maintain. Noetix’s proven technology is being used by 1,500 industry-leading customers worldwide to quickly and cost-effectively gain business intelligence insight into their organization.

O2Works Sales Contact: Mark Clark 703 McKinney Avenue Suite 304 Dallas, TX 75202 sales@o2works.com 972.466.2260 www.o2works.com O2Works is an Oracle Gold Partner and OAUG Star Partner dedicated to all lifecycle phases of the Oracle E-Business Suite. Our tagline is “Putting Oracle to Work”. Our consultants are noted industry experts with average EBS experience of nearly 15 years. We have implemented, integrated, and improved Oracle EBS for over 200 organizations worldwide, including implementations, upgrades, health checks and assessments, new module rollouts, location or country rollouts, and process optimization. Please visit our website for more information.

OneNeck IT Services Sales Contact: Sales 5301 N. Pima Road Suite 100 Scottsdale, AZ 85250 info@OneNeck.com 1-855-OneNeck (663-6325) 480-315-3000 www.oneneck.com OneNeck® IT Services is a premier Gold Certified Hosting Service Provider for Oracle, offering deep E-Business Suite, JD Edwards and Hyperion technical expertise and application management. Our services include application, database, OS, server, data center management, and 24/7 customer support.

Company Listings Project Partners Sales Contact: Michael Zwain 520 Purissima Street Half Moon Bay, CA 94019 information@projectp.com +1.650.712.6200 www.projectp.com The experts in Oracle solutions for project-driven organizations, Project Partners LLC is a single point solution provider for all requirements across Oracle® E-Business Suite™, Oracle Primavera™ and Oracle Fusion™ applications. Our global team includes many of the experts who designed and delivered the Oracle E-Business Suite Projects Applications. Our integrated products extend Oracle Projects, Oracle Primavera and Microsoft® Excel solutions, and our management consulting services are provided by Project Management Institute®-certified Project Management Professionals and Certified Public Accountants.

ReadSoft Sales Contact: Sales 3838 N. Causeway Blvd Lakeway III, Suite 2400 Metairie, LA 70002 oracle@readsoft.com Phone: 504.841.0100 Toll Free Phone: 888-ReadSof(t) www.readsoft.com

Validated Integration Oracle Applications

Over 7,500 companies around the globe trust ReadSoft to automate their financial document processes. ReadSoft’s Oracle–certified accounts payable solution optimizes procure-to-pay while maximizing companies’ investments in Oracle E-Business Suite and has made ReadSoft the global technology leader in document process automation.

Red River Solutions, LLC Sales Contact: Tammy O’Connor and Michael Stewart 14800 Quorum Drive Suite 325 Dallas, Texas 75254 info@redriversolutions.com Phone: 972.715.6100 www.RedRiverSolutions.com Red River Solutions, an IT professional service firm specializing in three primary service offerings: Industry and Business Process Improvements, Technology Consulting and Executive Technology Advisory Services which includes the Dr. HealthCheck Practice, our business sector dedicated to Oracle EBS assessments.

Company Listings Rhapsody Technologies, Inc. Sales Contact: Mani Kumar Manda 1700 Park Street, Suite 205 Naperville, IL 60563 sales@RhapTech.com Phone: 630-487-5801 Ext 11 Toll Free Phone: 888-RHAP-TEK (888-742-7835) http://www.RhapTech.com Rhapsody Technologies, an Oracle partner, provides services in assessing, designing and implementing enterprise-wide solutions in the following subject areas: • Master Data Management (MDM) Solutions for Customer, Supplier, Product, Location, and COA domains •

Data Quality and Data Governance Initiatives

Rimini Street Sales Contact: Kelli Gowin 7251 W Lake Mead Blvd. Suite 300 Las Vegas, NV 89128 info@riministreet.com 702-839-9671 • 888-870-9692 www.riministreet.com Rimini Street is the leading third-party provider of enterprise software support services that enables Oracle and SAP licensees to save 50 percent on annual support fees and up to 90 percent in total cost of maintenance. Clients can remain on current software releases without expensive “forced” upgrades and get more responsive service including support for customizations at no extra charge. Hundreds of global, Fortune 500, midmarket, and public sector organizations have selected Rimini Street as their trusted, independent support provider.

ROLTA Sales Contact: Sales The Rolta Center 5865 North Point Parkway Alpharetta, GA 30022 info@roltasolutions.com Phone: 678-942-5000 Toll Free Phone: 800-755-8872 www.roltasolutions.com ROLTA is a global market leader and provider of solutions that deliver insight and impact based upon innovative information technology solutions, services and software. For more than 25 years, ROLTA has helped organizations around the world achieve growth, efficiency and operational excellence. ROLTA is an Oracle Platinum Partner, and has been recognized with eight Titan awards. Services provided include Oracle applications consulting, IT infrastructure and support, as well as profitability and cost management guidance. Learn more at www.roltasolutions.com.

Company Listings SmartDog Services, LLC Sales Contact: Jon Brower, Senior Sales Director 7004 Bee Cave Road 3-100 Austin, Texas 78746 sales@smartdogservices.com Phone: (512) 279-2528 Toll Free Phone: (800) 328-1251 www.smartdogservices.com SmartDog Services is known as the Oracle Customerâ&#x20AC;&#x2122;s Best Friend due to our ability to provide ongoing Oracle support, on-demand answers from our Oracle veterans and experts to trouble-shoot issues, and proactively monitor our customerâ&#x20AC;&#x2122;s Oracle investment for potential improvements and repairs. Our laser focus allows us to leverage the experience of seasoned Oracle veterans to help our customers in assessing their needs. With SmartDog, Oracle users get full value from their Oracle investment by planning economical, efficient and sound solutions.

Solution Beacon Sales Contact: Dawn Bachmann P.O. Box 2429 Big Bear City, CA 92314 sales@solutionbeacon.com Phone: 925-335-9885 Toll Free Phone: 888-603-9243 www.solutionbeacon.com Solution Beacon combines operational experience with superior functional and technical EBS expertise. Recognized as R12 experts, we provide intelligent recommendations for complex issues. As a midsized firm with Big 4 expertise we are proud of our reputation for customer satisfaction.

Unitask Sales Contact: Joe McGee 1750 S. Telegraph, #107 Bloomfield Hills, MI 48302 sales@unitask.com Phone: 248-430-0255 Toll Free Phone: 866-UNITASK www.unitask.com Unitask products automate many of the mundane and time-consuming tasks associated with running and maintaining Oracle EBS like printer configurations, code changes and non-production data security.

Company Listings Vertex, Inc. Sales Contact: Dave Homiak 1041 Old Cassatt Road Berwyn, PA 19312 webmaster@vertexinc.com Phone: 610.640.4200 Toll Free Phone: 800.355.3500 www.vertexinc.com

Validated Integration Oracle Applications

Vertex provides a comprehensive suite of software and services backed by more than 30 years experience. Our innovative solutions help companies worldwide streamline tax management in every major line of business tax including income tax, transaction tax, and payroll tax.

Zebra Technologies Corporation Sales Contact: Dean Jackson 333 Corporate Woods Parkway Vernon Hills, IL 60061 connector@zebra.com Toll Free: +1 866 230 9494 Phone: +1 847 634 6700 www.zebra.com/oracle

Validated Integration Oracle Applications

Zebraâ&#x20AC;&#x2122;s extensive portfolio of barcode, receipt, card, kiosk and RFID printers and supplies, as well as real-time location solutions give a virtual voice to assets, people and transactions that provide greater visibility into mission-critical information.

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2012 EVENTS These focused, two-day events provide an educational forum for networking with your peers, industry leaders, and Oracle executives. You will gain the insight and information you need to fully optimize your product investments.

Coming soon in the Connection Point® series:

OAUG Connection Point® — Oracle E-Business Suite R12.1+/ Fusion Coexistence San Diego, CA | November 15-16 Hilton San Diego Bayfront

ionpoint.oa ect ug n n . o Please visit connectionpoint.oaug.org for dates, locations and agendas. For more information, contact James Hobbs jhobbs@oaug.com.

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OAUG Connection Point® — Enterprise Performance Management/ Business Intelligence Orlando, FL | November 5-6 The Peabody Orlando

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SEE WHAT COLLABORATE CAN DO FOR YOU

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