2013 OAUG Buyer's Guide by Oracle Applications Users Group (OAUG)

the source for

oracle applications users

2013 Edition

Table of Contents ARTICLES 4

Enabling Process Transformation by Monica Mehta, Content Specialist, Sprocket Media

The Challenges of Hospital Inventory by John O’Keeffe, CEO, More4Apps Ltd.

Oracle EBS Mass Data Loading Using appLOAD™ at LifeWay Christian Resources by Austin Davis, Vice President of Marketing, Chain-Sys

10 Five Criteria for a Good Chart of Accounts Design by Helene Abrams, CEO, eprentise 11

How to Accelerate Month-End and Ad-Hoc Financial Processes with Real Time Excel-based Reporting Interview with Tiffany Newkirk, Solution Specialist, Excel4apps

12 Why Belong to the OAUG? 92% of OAUG members would recommend membership

BUYER’S GUIDE CATEGORIES 16 Product Families 17 Services 18 Solution Areas 20 Company Listings

The 2013 OAUG Buyer’s Guide is a publication of the Oracle Applications Users Group (OAUG). 3525 Piedmont Road | Building Five, Suite 300, Atlanta, GA 30305 p: +1 404.240.0897 | f: +1 404.240.0998 e-mail: membership@oaug.com | oaug.org

The OAUG Buyer’s Guide is online, searchable and updated regularly with product announcements and news. Visit oaug.org.

Enabling Process Transformation Flexera Software shortens its monthly financial close process by 40 percent with the help of Oracle and CSS. by Monica Mehta, Content Specialist, Sprocket Media Flexera Software is the leading provider of strategic solutions for application usage management. The company helps application producers and enterprises strategically manage application usage to achieve continuous compliance, optimized usage and maximized value. In April of 2008, Flexera Software was spun off as an independent company from its previous owner. Executives soon realized that they needed an ERP environment that would support the organization’s business needs for financials and human resources. With the help of Oracle Platinum Partner CSS, a leader in providing consulting services for the deployment of Oracle enterprise solutions for midsize and large companies, Flexera Software implemented a number of Oracle Applications that would meet its complex business requirements and support the growing new business.

Updating a Legacy Environment When Flexera Software became an independent entity, the company inherited a legacy Oracle environment that included older releases of Oracle E-Business Suite (EBS), including Oracle Human Resources Management System. At the time, this approach was expedient and cost-efficient. Over the years, however, the company encountered data that was inaccurate and in some cases irrelevant to its business. The old system, which had been customized for the previous owner, included a number of misconfigurations and nonfunctional parts, resulting in a lot of manual work in order to process certain transactions. In 2011, Flexera Software made the decision to implement Oracle E-Business Suite Release 12, including Oracle Human Resources Management System. These implementations would help to handle its complicated reporting processes related to product and solution area performance and to comply with complex, country-specific regulations in its offices in the United States, the United Kingdom, Japan, Hong Kong and Australia. To enhance budgeting and forecasting capabilities, executives also decided to implement Oracle Hyperion Planning and Oracle Business Intelligence Analytics Applications.

Aligning Business and IT After evaluating a number of consulting services companies, Flexera Software selected CSS because of the consulting firm’s proactive strategy of aligning the company’s IT goals with its business goals. “CSS really understood our business better than the other firms did,” says Joe Frieda, chief information officer at Flexera Software. “They understood that this was the first step of many in terms of building a foundation for future initiatives and enhancements, as well as additional capabilities down the road. They also understood how we should re-implement the Oracle solutions in relation to our business requirements.”

The newly implemented Oracle Applications have enabled Flexera Software to dispense with numerous manual processes and replace them with automated tasks, which saves time and resources. Old customizations were replaced with standardized processes and predesigned workflows, which benefitted Flexera Software from a business process perspective. Finance users are now able to perform processes independently of IT, freeing the IT staff for more strategic projects.

Optimizing the Reporting Process The process transformation and automation enabled Flexera Software to shorten its monthly close cycle by about 40 percent. “We’re a very dynamic business with a lot of things going on,” says Frieda. “Our ability to get accurate financial information as quickly as possible to report to management, to report to our investors, etc., is critical. Shortening our monthly close is vital to getting that information out expediently.” Frieda says Flexera Software benefitted from CSS’ strong knowledge of Oracle Applications and its proactive approach to the implementation. “CSS spent time in the initial stages talking to us about our needs. They were the only company that understood we needed to build out a roadmap for the future that viewed our IT investment in relation to our business goals,” says Frieda. “In terms of my experience with these sorts of projects over the years, they did a good job with the overall project management, ensuring that we stayed on track. With a project of this magnitude, there are many risks of it going askew. They did a really nice job of mitigating the risks.”

About CSS Oracle Platinum Partner specializing in system integration, implementation and managed services for the Oracle community. Serving mid and large-sized organizations and solely focused on Oracle solutions since 1997 inception. Seven Oracle Specializations and certified in the Oracle Business Accelerator program. http://www.cssus.com/

The Challenges of Hospital Inventory By John O’Keeffe, CEO, More4Apps Ltd. Let’s consider the case of a large hospital that noticed its inventory figures were not truly reflective of how many necessary items were available. When preparing for an operation, it’s important to overstock with required items for surgery. In this instance, staff would constantly find that the number of syringes the computer said were in the cupboards were there but in very different quantities. This led to manually ordering extra stock instead of relying on auto-replenishing. The problem fully unraveled when it was also discovered the average costing figures were completely wrong. This left the various departments in the hospital with stock budget blowouts. With an item like syringes, which are packed in boxes of 100 units, part of the problem comes about when there’s a discrepancy between whether one item vs. one box of said items is counted into or out of stock. If, when preparing for surgery, a number of items are taken out of stock for use and then some are returned as items without noting the difference between boxes vs individual items, chaos sets in to the inventory system. In this instance, it was taking one staff member a whole day to do returns, and stock was starting to pile up, further affecting the inventory reality. The hospital in our case study was having exactly these issues. Once they identified the problem, it seemed a relatively simple matter to resolve it, but the options for bringing about real change were complex. The hospital did not wish to hire consultants or write new code, both of which would be expensive, time consuming and require a lot of testing. The range of technology options each had its own challenges: • Keyboard Emulation Software: Slow, lacked validation and required babysitting. • Scripted Loading Software: Not end user friendly, takes consultants to setup and control. Requires additional language skills (such as PHP) for better functionality. • WebADI/SQL*Loader: Custom development/consultants. • Toad/SQL Developer: Very flexible, but high expert knowledge required. • More4Apps Tools: Prebuilt end-user Excel-based solution for downloading/uploading data. For the hospital, the ideal outcomes were to have updated items with correct units of measure, correct average costs per items, use min/max options and a reduction of open purchase ordering. But they also found that for changes to be made effectively, many items had to be disabled and then removed or added to blanket orders and bill of materials. New Item Creation

New Blanket Lines

Blanket Changes

Item Desc Updates

Bill of Material Changes

Stock Updates

Average Cost Update

Item - Subinv Create/Update

# Records

2842

936

1439

342

3800

1800

6230

Time/record (seconds)

300

120

Setup Data / Development Time (hrs 0 d.p.)

237

104

Load Time (hrs 0 d.p.)

Using Manual, Macro, Queries â&#x20AC;&#x201C; the loading time was predicted to be as high as 76 days, including six and a half days for set up. Even if macros were forms based rather than keyboard emulation, there is a lot of babysitting, and setup days would increase. Assume setup to increase by 10 percent and implementation to drop by 30 percent. The final decision came down to simplicity of software and time savings predicted. More4Apps estimated they could save 57 days on the project:

Without More4Apps

With More4Apps

Days Saved

Percentage Saving (Rounded)

Setup

6.75

2.25

4.5

66.67%

Implementation

71.65

18.75

73.8%

Total Days

78.40

21.00

Total Days Saved

73.2%

57.40

The hospital found that by using More4Apps Wizards, they were able to update descriptions, disable old items and create new items with the correct unit of measure quickly and accurately. Incorrect items could be end dated, and new lines could be added to blanket purchase orders with the correct unit of measure easily using Purchase Order Wizard. Because of the low item value, average cost was simplified by using the last purchase price. The stock movements were reversed out of the old items and reloaded into the new items using Material Transaction Wizard. The priorities of getting the stock right with the correct average costs was achieved using a combination of three More4Apps wizards; Item Wizard, Material Transaction Wizard and Bill of Materials Wizard. Actual times proved to be much quicker in the end, and this hospital has since repeated this process six times where they found they had incorrect units of measures.

About More4Apps More4Apps is an award winning specialist company offering a broad range of Excel-based products that enable Oracle E-Business Suite users to smoothly process information with superior speed and accuracy. Established in New Zealand in 2000, they are represented in the UK, USA, and Australasia, with clients in more than 20 countries. www.more4apps.com

Oracle EBS Mass Data Loading Using appLOAD™ at LifeWay Christian Resources by Austin Davis, Vice President of Marketing, Chain-Sys LifeWay Christian Resources is a religious nonprofit organization and is an entity of the Southern Baptist Convention. LifeWay produces Bibles, church literature, books, music, audio and video recordings, church supplies and Internet services. The ministry operates 154 LifeWay Christian Stores across the country. LifeWay’s home office is in Nashville, Tennessee, where about 1250 employees work. LifeWay has successfully implemented Oracle E-Business Suite (EBS) Financials, Projects, APC, Inventory, Purchasing, Order Management and Advanced Pricing modules for its global operations. LifeWay is on version 11.5.10.2 and their production database size is 1200 GB.

Data Loading Activities Performed by LifeWay: • • • • • • • • • • •

Item creation and update. Item categories, item catalogs and item cross reference creation and update. PLM: Advanced Products Catalog creation. Bills of material creation and update. New customer creation and update. AR invoice, credit memos and debit memo creation. AR cash receipt application with or without the invoice numbers. Project budget creation. Projects with tasks and key member creation and update. Price list creation and update. Sales order processing.

The Struggle with DataLoader

appLOAD

Accelerated Data Migration, Loading and Interfacing for Oracle E-Business Suite. Business Intelligence and OAF Dynamic Personalization.

CHAIN•SYS

Manual mass data loading/maintenance within Oracle EBS can be tedious and www.chain-sys.com very time consuming. LifeWay utilized DataLoader for performing data loading as an alternative to manual methods. The DataLoader tool took a lot of time and still could not provide a fool-proof and robust solution. Amy Goolsby recalls that for about 1500 items loading, it required constant monitoring and took two weeks with eight computers in the conference room. This time does not include the data loader spread sheet preparation time. A database specialist tended over about 25 desktops in a conference room each month for two or three days, each loading parts of Excel data through the EBS front end, simulating keystrokes.

LifeWay Chooses appLOAD™ LifeWay evaluated and selected appLOAD™ productivity tool from Chain-Sys Corporation for its data loading activities in Oracle EBS. appLOAD™ is a new-generation data conversion tool for Oracle EBS 11i/R12. The tool significantly reduces project timelines and cuts costs. It is extremely useful during implementation or reimplementation and for routine production data maintenance. It is very easy to use, does not need programming and supports all open interfaces and APIs. appLOAD™ is a reliable and scalable back-end Web-based application that is not front-end driven and not Excel-macros driven. Business users can confidently use this tool and convert data without technical assistance.

Productivity Gains Using appLOAD™ Within a week of installing appLOAD, the business users started using the tool very effectively for their data loads. Amy Goolsby remarks, “What I like about appLOAD is how fast it is. appLOAD executes the data loading processes in the background with no baby sitting needed. I can do the same task in four hours that used to take two weeks.”

Solution

Migration Migration Requirement Design Gathering Definition

Solution Build

SIT

UAT

Cutover and Go-Live

Timeline with Traditional Development Migration Analysis, Cutover Config. SIT UAT and Req. Gathering and Unit Go-Live Testing

Timeline with appLOAD

David Jamieson of LifeWay says, “The projected return on investment provided through use of the appLOAD application easily justified the cost of the product. We have identified uses that impact all business areas within E-Business Suite. ChainSys has been extremely responsive in identifying the most efficient uses of the tools and responding to our questions as we have begun to use the tool.”

appLOAD™ Benefits • • • •

Time and cost savings. Highly stable, reliable and scalable. Fast in processing the data loads. All processes are executed on the application server as a Java process (thread).

• •

No need to watch Desktop/Laptop screens when processing takes place. Intuitive and highly user friendly.

The Right Tool The appLOAD™ tools are a right choice for the IT environments of today and the technology changes that are coming up. Rooted in Enterprise Java/J2EE standards, it takes advantage of the enterprise quality scalability and reliability of the platform and is amenable to traditional deployments within the enterprise as well as to the Software as a Service model. appLOAD™ is currently available in the cloud in Managed SaaS and Subscription SaaS for EBS Data Conversion needs.

About Chain-Sys Chain-Sys is an Oracle Platinum Partner and has been highly successful in EBS implementations. The appLOAD Productivity tools accelerate technical implementation and data conversion, ease production data maintenance, migrate data to R12, interface EBS with external applications and provide huge cost savings. appBI™ is an out of the box BI solution for EBS with pre-built data warehouse and dashboards. appAUGMENTER™ allows personalization of OAF pages without any programming. Customers include Lifeway, Teknion, Comcast, Boart-Longyear, BILT, Canon, Patel Logistics, Greatbatch, Expedia and Ingersoll-Rand. Contact: www.chain-sys.com. austin@chain-sys.com.

Five Criteria for a Good Chart of Accounts Design by Helene Abrams, CEO, eprentise The chart of accounts (COA) has a huge impact on how efficiently you do business. As the foundation of the finance function, a well-designed COA helps you effectively manage your organization, while a poorly designed one is a tremendous burden. Companies that did not consider long-term growth when planning their COA will eventually find it unsuitable. A good COA offers flexibility for recording and reporting, provides structure for managing business uniformly and enhances communication.

Five fundamental criteria for a good COA design: 1. One type of information. Have only one type of information in each segment of your COA, and one type of information in only one segment. Otherwise, the chart suffers from an overlap of information across segments, creating inaccuracies. Keeping information types unique to a single segment eliminates mistakes and solidifies consistency. 2. Information not repeated. Your accounting flexfield should not repeat information that exists in other modules of Oracle E-Business Suite (EBS). For example, if you are implementing the Oracle Projects module, thereâ&#x20AC;&#x2122;s no need to have a COA segment dedicated to tracking projects transactions. Keep information in discrete buckets, including other applications of your EBS environment. 3. Room to expand. A common downfall is to tailor the COA to your current business without considering growth. In the design phase, overestimate your segment lengths to accommodate future values. What may seem like a lot today might be wholly inadequate in a few years. 4. Logical ranges used. Ranging your values logically promotes streamlined reporting, security and maintenance, enabling you to minimize the number of cross-validation rules, security rules and Financial Statement Generator report definitions by defining your rules and reports by ranges as opposed to individual values. 5. No reliance on spreadsheets. Spreadsheets are fine tools for short, small and inexpensive projects, but avoid using them extensively. Eliminating spreadsheets promotes a streamlined workflow, reduces resource requirements and maintenance, and removes the need to integrate your EBS environment with third-party applications. Moreover, you will get faster reports using built-in EBS features. As your organization considers the need to redesign its global chart of accounts, incorporate these criteria into your approach. R12 adds much functionality, and a simplified COA allows you to take advantage of the new functionality while reducing operating expenses. Donâ&#x20AC;&#x2122;t miss out on the opportunity to get ahead of the competition - visit www.eprentise.com to get started!

About eprentise eprentise serves the OracleÂŽ E-Business Suite (EBS) community with transformation software that improves business agility, supports changing business requirements and eliminates the need for a reimplementation. With eprentise software, businesses are able to receive real-time access to complete, consistent and correct data. www.eprentise.com

How To Accelerate Month-End and Ad-Hoc Financial Processes with Real Time Excel-based Reporting Interview with Tiffany Newkirk, Solution Specialist, Excel4apps Finance teams are pressed for time when creating month-end and ad-hoc financial reports using standard Oracle E-Business Suite (EBS) tools. Tiffany Newkirk, a former financial analyst and current solution specialist at Excel4apps, shares answers to common financial reporting questions from Oracle EBS users.

What is the value of real-time data at month’s end? Financial analysts need a quick view of accurate general ledger data, trial balances and last minute journal entries, without re-creating reports. With GL Wand’s Excel interface to live data, analysts simply click to refresh reports that reflect new journal entries as soon as they post, as opposed to waiting for updates from tools that don’t access real-time data.

How can ad-hoc reporting become faster and easier for users? With GL Wand, financial analysts — who are Excel experts — rapidly build specialized reports using Excel formulas, IF statements, pivot tables and V Lookup. Wizards and step-by-step instructions expedite the process. Real-time report data is reliable and drillable for locating transactional specifics.

How do you complete Accounts Payable/Accounts Receivable reconciliations faster and more accurately? AP and AR reconciliations are efficiently executed using GL Wand’s drill-down capability, which supports a deeper look into accounts than even Oracle reports provide. Users can pull one or more accounts, as well as account listings, so that AP and AR information is available in one drill down, where they can easily pivot off the information. For example, journal source and category sections in the criteria page allow drills into sales invoices for a set timeframe.

How are reports distributed with an Excel-based system? GL Wand’s Report Distribution Manager allows users to create templates that execute and output financial reports to a shared directory or via email to specified contacts. With a mouse click, monthly departmental reports are refreshed and emailed. They are in static format — Excel, HTML or PDF — and don’t require GL Wand for viewing.

Why would Oracle users want GL Wand instead of Client ADI? GL Wand consolidates the monthly financial package into one Excel workbook with multiple tabs. The first tab is a control page where users change the timeframe, choose Refresh All, and receive the entire updated — and drillable — package. With Client ADI, users individually open each static report in the package, then refresh and execute it.

About Excel4apps Excel4apps is a best-in-class provider of Excel-based reporting and budget-loading software for Oracle. www.excel4apps.com

Why Belong to the OAUG? Thousands of organizations around the world make up the Oracle Applications Users Group (OAUG). These companies know that through the OAUG their employees are equipped to improve efficiency, enhance problem solving, and spark innovation through opportunities for education, networking, and influence.

Education OAUG membership includes extensive educational opportunities for employees to enhance their knowledge and expertise and stay up to date on the latest information in order to maximize return on the organization’s significant investment in Oracle Applications.

Networking One of the greatest strengths of the OAUG is connecting real users with others who can provide tips, ideas, best practices and share real-time solutions. Employees of OAUG member organizations are connected with thousands of colleagues and counterparts in other companies who are facing the same issues.

Influence Oracle listens to the collective voice of the OAUG. Joining with hundreds of other member organizations provides unprecedented access to Oracle executives who want to hear real customers’ experiences and suggestions for enhancements.

Discover the benefits of OAUG membership today! www.oaug.org/membership membership@oaug.com +1 404.240.0897

92% of OAUG members would recommend membership. Here’s why: OAUG is a great source of information and networking. OAUG is THE group for the Oracle user community. Opportunities abound for education and networking among your peers. Essential membership for anyone who uses Oracle Applications. It’s a bargain! It is a very good resource for problem solving involving Oracle issues. In the past, I found other users were an invaluable resource. OAUG is a great users group for anyone that uses/develops/ manages any of the Oracle Product Line. If you own, use, or implement Oracle Applications there is an extraordinary value proposition in the very modest membership fee. OAUG is fantastic resource for users to engage others users for knowledge and updates of Oracle applications, hardware needs and software, training and expertise from user perspective. The influence that OAUG has with Oracle has been instrumental in saving our company time and money with the Oracle applications investment. The benefit in networking and education provided to a user of Oracle Applications is so great that all users should participate in the Organization.

The Venetian & Sands Expo and Convention Center April 7-11, 2014

Validated Integration Oracle Applications Be sure to ask your software vendors with integration to Oracle applications if they have Oracle Validated Integration. With Oracle Validated Integration, Oracle applications customers can be confident that a partnerâ&#x20AC;&#x2122;s integration has been tested and validated by Oracle as functionally and technically sound, that the partner solution is integrated with Oracle applications in a reliable, standards-based way, and that the integration operates and performs as documented. For the most current list of Oracle Validated Integrations, please visit http://www.oracle.com/us/partnerships/solutions/index.html.

A EBu A S E-B tten sin TTui us tio es EtNe ine n s TUIO Su ser ss ite Ns Us er s

Join 500finance Financeteams Teams Join the the Fortunate Fortunate 500 Who Loveusing UsingGL GLWand Wand who love Frustrated with Loss of ClientReporting ADI in Your R12 Upgrade? ® Real Time Oracle 11i/R12 in Excel . Whether you are migrating to R12 or not, our Excel-based reporting solutions Easier, faster and more efficient than ever before, easily and securely allow finance departments to quickly build reports and to live Oracle detailed Microsoft Excel® using GL dashboards Wand 5 within is now available fora direct free link trial download. 11i/R12 data and is an effective replacement for Client ADI. Designed for finance professionals, our award-winning products easily and securely Bringallow new finance clarity, depth and focus departments to to quickly build reports and detailed dashboards within yourMicrosoft financial Excel® reports,using with: a direct link to live Oracle 11i/R12 data. • • • • • • •

To Download Bring newinstall clarity, depth and focus to your financial reports with: Your Free Trial Visit: Easy client www.excel4apps.com/trialit Effective replacement for Client ADI NEW! • No client install Accelerate month end processing To download your free trial visit: • Live Oracle data in Excel No need for data warehousing email: sales@excel4apps.com www.excel4apps.com/savetime • Effective replacement for Client ADI reportingonline: Automate report sharing and distribution www.excel4apps.com Leverage existing Oracle • Accelerate month endsecurity processing Ease upgrade Oracle R12 • Noyour need for datatowarehousing email: info@excel4apps.com • Automate sharing and distribution of reports

Check out ourexisting article in thissecurity Buyers Guide, “Howwww.excel4apps.com To Accelerate Month-End • Leverage Oracle and•Ad-Hoc Financial Processes with Real Time Excel-based Reporting.” Ease your upgrade to Oracle R12

PRODUCT FAMILIES E-Business Suite

Hyperion

AT&T BizTech CardConnect Centroid Chain-Sys Corporation CM Mitchell Consulting Core Services CSS International, Inc. EiS Technologies eprentise Excel4apps InsightSoftware.com KBACE Technologies, Inc. More4Apps Ltd Noetix OneNeck IT Services ReadSoft Rhapsody Technologies, Inc. Rimini Street, Inc Rolta Americas Rysigo Technologies Corp SmartDog Services, LLC SoftArt Solutions Inc Thomson Reuters Vertex Inc Wolters Kluwer, CCH

Rolta Americas Teradata The Bean Consulting Group

Fusion Applications

Core Services Corporation EiS Technologies KBACE Technologies, Inc. More4Apps Ltd Rhapsody Technologies, Inc.

Fusion Middleware CM Mitchell Consulting KBACE Technologies, Inc. Rysigo Technologies Corp

JD Edwards Rimini Street, Inc

OBIEE Centroid Core Services Corporation EiS Technologies Noetix

PeopleSoft Enterprise AT&T Rimini Street, Inc

Siebel CRM Rimini Street, Inc

The Buyerâ&#x20AC;&#x2122;s Guide Product Category listings provide a snapshot of the Oracle products each company supports. For a complete list of products and additional information about each company, please visit the Company Listings section beginning on page 20.

SERVICES Consulting

Software

Centroid CM Mitchell Consulting EiS Technologies O2Works Rolta Americas The Bean Consulting Group

Hosting Services

eprentise InsightSoftware.com More4Apps Ltd Noetix ReadSoft Teradata Thomson Reuters Wolters Kluwer, CCH

Core Services SoftArt Solutions Inc

Systems Integration

Implementation CSS International, Inc. O2Works Red River Solutions SmartDog Services LLC SoftArt Solutions Inc

Chain-Sys Corporation CM Mitchell Consulting CSS International, Inc. O2Works Red River Solutions Rhapsody Technologies, Inc. Rysigo Technologies Corp

Managed Services AT&T BizTech CardConnect OneNeck IT Services Red River Solutions Rolta Americas SmartDog Services, LLC SoftArt Solutions Inc Vertex Inc

The Buyer’s Guide Services listings provide a snapshot of each company’s service offerings. For a complete list of services and additional information about each company, please visit the Company Listings section beginning on page 20.

SOLUTION AREAS Application Information Lifecycle Management

Governance, Risk & Compliance Thomson Reuters

eprentise

Master Data Management Business Intelligence/Analytics Excel4apps Noetix Teradata

Chain-Sys Corporation Rhapsody Technologies, Inc.

Project Portfolio Management Rysigo Technologies Corp

Cloud Computing OneNeck IT Services

Strategy/Roadmap SmartDog Services, LLC

Enterprise Performance Management BizTech eprentise Excel4apps The Bean Consulting Group

Supply Chain Management CSS International, Inc.

Financials Management CardConnect Excel4apps InsightSoftware.com ReadSoft Thomson Reuters Vertex Inc Wolters Kluwer, CCH

The Buyerâ&#x20AC;&#x2122;s Guide Solution Area listings provide a snapshot of each companyâ&#x20AC;&#x2122;s areas of expertise. For a complete list of solutions and additional information about each company, please visit the Company Listings section beginning on page 20.

Company Listings AT&T Sales Contact: Sales 2500 Riva Road Annapolis, MD 21401 AppMgmt@list.att.com 800.809.3003 www.att.com/oracleservices AT&T’s Hosting & Application Services combines the power of AT&T’s global network, hosting capabilities, and proven application services expertise. As a Platinum Level Partner in the Oracle PartnerNetwork, AT&T delivers implementation and support services for the complete Oracle application lifecycle.

BizTech Sales Contact: Margot McDonnell 1150 First Avenue King of Prussia, PA 19406 mmcdonnell@biztech.com P: 610.592.0600 x229 Toll Free: 1.877.BizTech www.biztech.com For over a decade BizTech has provided Oracle E-Business Suite & Application implementations, technology services, BI, Hyperion, and managed services for organizations of every size. Over 450 clients can attest to BizTech’s commitment to Oracle and our customer focused approach.

CardConnect Sales Contact: Daniel Dorfman 1000 N. Continental Drive | Suite 600 King of Prussia, PA 19406 ddorfman@cardconnect.com P: 484.581.2941 Toll Free: 877.828.0720 www.cardconnect.com CardConnect is an innovative U.S. based payment processing company. The CardConnect Gateway is an Oracle-validated payment solution that enables credit card acceptance within Oracle E-Business. Our CardSecure product is an encryption/ tokenization mechanism for credit card and personally identifiable information (PII).

Company Listings Centroid Sales Contact: Jeff Dewey 1050 Wilshire Drive | Suite 170 Troy, MI 48084 jeff.dewey@centroid.com P: 972.342.1588 Toll Free: 1.877.868.1753 www.centroid.com Centroid is a national provider of Oracle consulting and hosted managed services providing expertise from Applications to Technology to Hardware. Centroid’s Apps to Iron expertise delivers fully-integrated Oracle solutions from EBS, BI, Database, Middleware, to Servers and Storage. From strategic planning to application deployments and upgrades to full turn-key support, we are committed to helping clients realize measureable business value and achieve sustainable ROI. FutureProofed Technology. FutureProofed Business. That’s Centroid.

Chain-Sys Corporation Sales Contact: Austin Davis 325 S. Clinton Street | Suite 205 Grand Ledge, MI 48837 appload_sales@chain-sys.com P: 517.627.1173 Option 1 Toll Free: 855.app.load Option 1 www.chain-sys.com

Validated Integration Oracle Applications

appLOAD™ Suite for Oracle EBS mass data loading, data maintenance, interfacing and migrating. Scalable server based hub-n-spokes model and not driven by frontend excel-macros. EBS Implementations, Upgrades and Support. Reduced timeline for data migration/conversion. appBI™ Business Intelligence and appAUGMENTER™ Personalizations.

CM Mitchell Consulting Sales Contact: Carol Mitchell 1510 West Canal Court | #2500 Littleton, CO 80120 carol.mitchell@cm-mitchell.com Toll Free: 303.526.2796 www.cm-mitchell.com CM Mitchell Consulting (CMMC) offers an Oracle Validated fusion middleware product (DocSavi) which allows you to store supporting documentation externally, and still access it using the Oracle EBS attachment functionality for ANY business process/table. Documents can be captured into a document management application or through the Oracle electronic upload functionality. Captured documents can then be accessed from within or outside of Oracle EBS. CMMC is a professional services company specializing in content and business management, including custom OCR capture solutions.

Company Listings Core Services Corporation Sales Contact: Joseph Ung 130 Belmont Drive Somerset, NJ 08873 jung@coreservices.com P: 877.267.3797 www.coreservices.com Profitable every year since its founding in 1990, Core Services Corporation, an Oracle Platinum Partner and OAUG Three Star Partner, delivers expert Oracle Applications implementation, development, and support to clients worldwide via its Hosting, Cloud, and Consulting services. Additionally, Core Services is authorized to sell and service the Oracle Applications.

CSS International, Inc. Sales Contact: James Landry 115 River Landing Drive Charleston, SC 29492 james_landry@cssus.com P: 904.571.8552 Toll Free: 800.814.7705 www.cssus.com CSS is an Oracle Platinum Partner specializing in system integration, business process improvement, implementation and managed services for the Oracle community. Serving mid and large-sized organizations and solely focused on Oracle since inception in 1997. CSS is Oracle Specialized across 7 areas and certified in the Oracle Business Accelerator program. A 3-time Oracle Partner of the Year and 2-time runner up in the last 6 years. Read about our work on the pages of PROFIT, Insight and Q&A magazines.

EiS Technologies Sales Contact: Bhawan Mathur 3067 Peachtree Industrial Blvd Duluth, GA 30097 bhawan.mathur@eistech.com P: 678.430.3839 Toll Free: 1.866.363.1752 www.eistech.com

Validated Integration Oracle Applications

EiS Technologies, an Oracle Platinum, Education and a Validated Partner, is dedicated to empowering customers with enterprise wide solutions for insightful decision-making. Founded in 2001, EiS leverages cutting-edge technology to provide products and services focused on providing clarity: data access and integration, discovery, formal reporting, analysis and visualization with ready to use â&#x20AC;&#x153;out-of-the boxâ&#x20AC;? solutions (including pre-built content) for EBS and OBI. Learn more about EiS Technologies at www.eistech.com.

Company Listings eprentise Sales Contact: Helene Abrams 7648 San Remo Place Orlando, FL 32835 info@eprentise.com P: 407.290.6952 Toll Free: 1.888.943.5363 www.eprentise.com eprentise serves the Oracle速 E-Business Suite (EBS) community with transformation software that improves business agility, supports changing business requirements and eliminates the need for a reimplementation. With eprentise software, businesses are able to receive real-time access to complete, consistent and correct data.

Excel4apps Sales Contact: Scott Stollwerk 8514 Six Forks Road | Suite 102 Raleigh, NC 27615 scott.stollwerk@excel4apps.com P: 919.238.4040 www.excel4apps.com/contact

Validated Integration Oracle Applications

Excel4apps is a best-in-class provider of Excel-based reporting and budget-loading software for SAP and Oracle. Designed for financial professionals, its award-winning GL Wand, Reports Wand and Budget Wand products easily and securely deliver real-time ERP data using Microsoft Excel to save reporting time and effort. Excel4apps serves over 13,000 SAP and Oracle users worldwide, with offices in the United States, United Kingdom, Australia, United Arab Emirates and South Africa. To schedule a demonstration or try a free trial, visit www.excel4apps.com.

Insightsoftware.com Sales Contact: Jim Chan 5613 DTC Parkway | Suite 570 Greenwood Village, CO 80111 jim.chan@insightsoftware.com P: 720.897.8222 InsightSoftware.com InsightSoftware.com develops award-winning software to help global JD Edwards and E-Business Suite customers solve their biggest productivity challenges. InsightUnlimited solution works directly with ERP software, in real-time, providing end users with a fast, easy way to report, budget, and reconcile.

Company Listings KBACE Technologies, Inc. Sales Contact: Nicole Mores 6 Trafalgar Square Nashua, NH 03063 sales@kbace.com P: +1.603.821.7119 Toll Free: 800.593.5824 www.kbace.com KBACE Technologies, Inc., is a global consulting and technology services company dedicated to helping customers maximize their investment in Oracle Software by delivering unmatched services, solutions, and products.

More4Apps Ltd Sales Contact: Sarah Conzemius 11400 W. Olympic Blvd | Suite 200 Los Angeles, CA 90064 sarah.conzemius@more4apps.com P: +1. 310-445-8853 www.more4apps.com An award winning specialist company offers broad range of Excel-based products that enable Oracle E-Business Suite users to smoothly process information with superior speed and accuracy. MORE4APPS are represented in the UK, USA, and Australasia, with clients in 20+ countries.

Noetix Sales Contact: Noetix Sales Team 5010 148th Ave NE | Suite 100 Redmond, WA 98052 salesinfo@noetix.com P: 425-372-2699 Toll Free: 866-4NOETIX www.noetix.com Noetix provides instant operational reporting and packaged analytics for Oracle Applications. Our patented metadata-driven software and lean architecture deliver the lowest cost BI solution to acquire, implement, and maintain. Noetixâ&#x20AC;&#x2122;s proven technology is used by more than 1,500 industry-leading customers worldwide to quickly and cost-effectively gain business intelligence insight into their organizations.

Company Listings O2Works Sales Contact: Mark Clark 703 McKinney Avenue | Suite 304 Dallas, TX 75202 mclark@o2works.com P: 972.466.2260 www.o2works.com O2Works is an Oracle Gold Partner and OAUG Star Partner dedicated to all lifecycle phases of the Oracle E-Business Suite. Our tagline is “Putting Oracle to Work”. Our consultants are noted industry experts with average EBS experience of nearly 15 years. We have implemented, integrated, and improved Oracle EBS for over 200 organizations worldwide, including implementations, upgrades, health checks and assessments, new module rollouts, location or country rollouts, and process optimization. Please visit our website for more information.

OneNeck IT Services Sales Contact: Brian Lamberger 5301 N. Pima Rd. | Suite 100 Scottsdale, AZ 85250 brian.lamberger@oneneck.com P: 480-315-3000 Toll Free: 855-One-Neck www.oneneck.com OneNeck® IT Services, a TDS company, is a leading provider of hosted application management, managed hosting, cloud services, infrastructure and colocation services. Our offerings include application, database and network management, data center management, DR, DaaS, managed backup/storage and 24/7 support.

ReadSoft Sales Contact: Ashley Stotts 3838 N. Causeway Blvd Lakeway III | Suite 2400 Metairie, LA 70002 info-us@readsoft.com Toll Free: 888-ReadSof(t) www.readsoft.com

Validated Integration Oracle Applications

Over 8,500 companies worldwide trust ReadSoft to automate their financial document processes. ReadSoft’s Oracle– certified accounts payable solution optimizes procure-to-pay while maximizing companies’ investments in Oracle E-Business Suite and has made ReadSoft the technology leader in document process automation.

Company Listings Red River Solutions Sales Contact: Michael Stewart 14800 Quorum Drive | Suite 325 Dallas, TX 75254 MStewart@RedRiverSolutions.com P: 972-715-6103 www.redriversolutions.com Red River Solutions, as an IT Professional Services firm and HP’s Premier Partner in the Oracle Mid-Market sector, we are uniquely qualified to offer a full line of Oracle services to reduce your TCO and increase ROI. Fast, Consistent, Reliable.

Rhapsody Technologies, Inc. Sales Contact: Mani Kumar Manda 1700 Park Street | Suite 205 Naperville, IL 60563 sales@RhapTech.com P: 630-487-5801 x11 Toll Free: 888-RHAP-TEK www.RhapTech.com Rhapsody Technologies, a nationally recognized boutique firm and Oracle partner, provides consulting services in assessing, architecting, designing and implementing enterprise-wide solutions for clients dealing with data management challenges and includes following service areas: • • • •

Master Data Management (MDM) initiatives for domains: Product, Supplier, Customer, Location, and Chart of Accounts CRM, ERP and Supply Chain Applications (Oracle E-Business Suite and Fusion Applications) Enterprise Data Quality and Data Governance initiatives Auditing/Health Checks, Strategy, Architecture and Roadmap, and Training/Education offerings Rimini Street, Inc

Rimini Street, Inc Sales Contact: Client Services 7251 West Lake Mead Blvd. | Suite 300 Las Vegas, NV 89128 clientservices@riministreet.com Toll Free: 888.870.9692 www.riministreet.com Rimini Street is the leading third-party provider of enterprise software support services. The company is redefining enterprise support services with an innovative, award-winning program that enables Oracle and SAP licensees to save up to 90 percent on total support costs over a decade, including saving 50 percent on annual support fees. Clients can remain on their current software release without any required upgrades or migrations for at least 10 years.

Company Listings Rolta Americas Sales Contact: Lynne Preston 5865 North Point Parkway Alpharetta, GA 30022 lynne.preston@rolta.com P: 978-468-0079 Toll Free: 800-755-8872 www.rolta.com Rolta is a leading provider of Consulting, Managed Services and Technology for many vertical segments, including Manufacturing, Financial Services, Utilities and Oil & Gas. Our domain expertise and deep Oracle applications experience provides rich understanding of industry drivers and supporting business processes to help organizations achieve their business goals. An Oracle Platinum Partner with more than 1,000 Oracle resources worldwide, Rolta has been honored 9 times with various Oracle awards recognizing outstanding achievement in serving the needs of our clients.

Rysigo Technologies Corp Sales Contact: Suhail Maqsood 119 Lyon Street | Suite A San Francisco, CA 94117 suhail.maqsood@rysigo.com P: 415.377.3444 www.rysigo.com Rysigo Technologies Corp. provides Specialist Consulting, Engineering Services, Best Practice Packaged Solutions and Products that help customers plan and manage work, enforce cost control and reduce financial risk. Rysigo Consulting Services specialize within the Oracle Projects, Oracle Primavera, Oracle CRM, Oracle Fusion Applications, Oracle OBIEE and Oracle Technology suites. Rysigo also provides products and solutions that compliment Oracle Applications such as the Rysigo Projects Data Hub that integrates Oracle Primavera, Oracle E-Business Suite Projects, Oracle Agile and Microsoft Dynamics applications.

SmartDog Services, LLC Sales Contact: Matt Wood 7004 Bee Cave Road | 3-100 Austin, TX 78746 mwood@smartdogservices.com P: 512-721-0134 Toll Free: 800-309-1213 www.smartdogservices.com SmartDog Services is the leading provider of Oracle EBS and Core Technology services and recognized as The Oracle Customerâ&#x20AC;&#x2122;s Best Friend. An Oracle Platinum Partner, four-time TOLA Partner of the Year, and Oracle Titan Award Winner, our consultants are US-based, full-time employees and average over ten years of Oracle experience. SmartDog believes Oracle software has tremendous capability and can transform businesses and lives of their employees. Our mission is to help our customers recognize the full potential of their investment.

Company Listings SoftArt Solutions Inc Sales Contact: Sales 5 Independence Way | Suite # 120 Princeton, NJ 08540 info@softart-inc.com P: 609.303.3003, ext. 102 Toll Free: +1.866.477.4435 www.softart-inc.com SoftArt Solutions helps Oracle user communities to assess, implement, manage and/or upgrade their Oracle systems more affordably and efficiently. Whether a health check of your Oracle environment, implementation of EBS, database 11g upgrade, migration to EBS R12, or Post Production Support , we simply make it easier for you to use your Oracle systems. Let our team of experts manage them for you today. SoftArt=Trust + Excellence + Experience. Affordably !

Teradata Sales Contact: Ignatius Alam 10000 Innovation Drive Dayton, OH 45342 ignatius.alam@teradata.com P: 937.242.4762 www.teradata.com As the global leader in data warehousing, Teradata solutions give companies the people, technology and innovation to make smarter, faster decisions that help them achieve competitive advantage to master their markets. Learn more at teradata.com.

The Bean Consulting Group Sales Contact: Chris Chase 57735 Brown Lane PO Box 780 Clark, CO 80428 cchase@thebean.co P: 855.EPM.GROW x 700 Toll Free: 855.EPM.GROW www.thebean.co Oracle Gold Partner specializing in the design of Oracle Hyperion Enterprise Performance Management and Business Intelligence solutions. With Oracle Certified Specialists in Essbase and Hyperion Planning, and successful projects in healthcare, energy, retail, manufacturing and higher education, we deliver value.

Company Listings Thomson Reuters Sales Contact: Sales 2395 Midway Road Carrollton, TX 75006 onesource.indirecttax@thomsonreuters.com Toll Free: 888.885.0206 http://tax.thomsonreuters.com

Validated Integration Oracle Applications

Thomson Reuters ONESOURCE brand of solutions is the worldâ&#x20AC;&#x2122;s most powerful corporate tax & accounting platform, enabling you to work smarter, faster. We offer solutions for managing sales and use tax, VAT, GST, and direct tax. Our ONESOURCE Indirect Tax solution integrates with Oracle financial applications to provide automated tax reporting, inventory movement, and empowers tax and IT departments to better manage compliance and risk. ONESOURCE Indirect Tax is an Oracle Validated Integration to Oracle E-Business Suite.

Vertex Inc Sales Contact: Dave Homiak 1041 Old Cassatt Road Berwyn, PA 19312 P: 610.640.4200 dave.homiak@vertexinc.com Toll free: 800.355.3500 www.vertexinc.com

Validated Integration Oracle Applications

Vertex provides a comprehensive suite of software and services backed by more than 30 years experience. Our innovative solutions help companies worldwide streamline tax management in every major line of business tax including income tax, transaction tax, and payroll tax.

Wolters Kluwer, CCH Sales Contact: John Thomas 2700 Lake Cook Road Riverwoods, IL 60015 John.Thomas@wolterskluwer.com P: 800.915.5674 Toll Free: 866.513.2677 www.salestax.com

Validated Integration Oracle Applications

Wolters Kluwer, CCH is the leading provider of tax information and software solutions. Reduce time spent on sales tax compliance with CCHâ&#x20AC;&#x2122;s Oracle Validated sales and use tax solutions, which offer sophisticated calculation logic, tax rate and taxability content, and jurisdiction boundary information.

Headingasdfasdfas Article Title by line Subheader Bold italic Gitas quiatur? Gent, et et faccus dolupta essecerupis que prem rerum quiae dolore, te sam rem facesequod maiorro est volore volorent imod quiam, corit lit duntion repedi cuptatur? Uptatio nsequi ilitassus mossumquibus sum, et maximus aperchil illita nimolute ped exerro es qui aut ea con nobis molorero beribus atati sed eum que consecerum se velestinctis ipitas nos eat. Em inus parcia dolum venissitem qui as eostia ius doloribus, etur magnis ide aut ium evelectorit reperuptatem quiassunt adit volorup tatasperspid ullam, eaquaes sus ersperi orepernatem fugiatiunt expe pe et, cuptatium quo im quodi opta pos demperu mquidit etur re quia derumetur aut re, ut rent quam hari nam sectori oreiumet, voluptatem eiust, aute nullab imillaut di nosseruptae voluptae estiam harum doluptae la etur sectem et expello renimusdae. Lesed etus rest et, ulparion consercimus aut volorest accae occus molorro maxim et mostis atemque con ratisin tibus, sincte omnim est, nonsequos explace rcitatiur? Qui cullestotas voluptae. Nequi cus que plandame vent, is sitas suntius, iunt, corpore hendae duci ari corem dendi blame et es dolorit audandi aut ipicae. On rercimus unt voluptat quis re esti quibuscimi, ium et doluptatem faci nem. Arcillo reicitiat. Ga. Et estrum aut quam nimolor renis dolupti rem ut event. Icae nonsequ aspiend iatium, omnihicia nos auda platatur ma diciis dolecte nducia volo beatiaspici beritios accupta ectiis simus inctiorro vendebi testibust, occum num res sus et aperum doluptatus maximag nietur alicaborit odigenet fuga. Nequas veraharum et illenecum id eiusanis plabore eatiur, sa sum facerrovid eturectur, ut adi offictaquas dolorerion reiumquam ius debit estrumet vella si solestiost aut et officiatis ipicill anihil int quo temporerem qui resto ditas dolum ut porrovid untis eaquis volupta tusdande vendi assedit as dus, nullend isciis suntio dolorecus re, nobistis num as evendus, temodi dollaniatur soles verchil

Is Your Revenue Stuck In Excel? Leeyo’s RevPro is the world’s ﬁrst commercially available revenue automation software that automates and manages every process in the revenue cycle – seamlessly integrating into any ERP system to deliver unparalleled visibility, functionality and conﬁgurability to the revenue recognition and reporting processes. (408) 988-5800 Info@leeyo.com www.leeyo.com

SoftArt = Trust + Excellence + Experience Affordably!

Oracle eBiz Suite Implementation Managed Services Business Inteligence Hosting & Cloud Services Remote Support Services Staff Augmentation

www.softart-inc.com | 1-866-477-4435 | 5 Independence Way Suite 120, Princeton, NJ 08540

A LEARNING OPPORTUNITY OAUG associate members have the opportunity to host educational sessions, which are held several times each month. These interactive webcasts provide information about a variety of products and services that complement Oracle Applications. Visit oaug.org and click on the “Partners” tab for details.

If you are an Associate member of the OAUG and would like to host a Vendor Awareness session, visit oaug.org and click on the “Partners” tab, or send an e-mail to keckstein@oaug.com, or call +1 404.467.6936. 32

OAUG Vendor Awareness Sessions

Reserve your session today!

TUNE IN

to the OAUG

The Oracle Applications Users Group (OAUG) broadcasts time-saving and efficiency-building knowledge to individuals at thousands of member organizations worldwide. Tune in for Education: get instant access to solutions to real problems through conferences, webinars, and an extensive conference paper database. Tune in for Networking: connect with other people who are using the same applications and share ideas and best practices.

OAUG

Tune in for Influence: share your thoughts and suggestions with Oracle through the OAUG. Oracle listens to the collective voice of OAUG members.

92% of OAUG members would recommend OAUG membership

Visit www.oaug.org/membership or call +1 404.240.0897 to discover the benefits of tuning in to the OAUG for you and your organization.

Headingasdfasdfas

Credit Card Payments for Oracle Integrate Oracle E-Business with our payment gateway to securely accept and reconcile payments within your ERP

Streamline the Order-to-Cash Cycle The CardConnect Gateway is an Oracle-validated payment solution that saves you time and accelerates cash receipts.

With the CardConnect Gateway, you enable Oracle E-Business to: •

Efficiently take an order/transaction through the Authorization/ Capture/Settlement process

•

Send payment data to domestic and international clearinghouses

•

Clear receipts from Accounts Receivables

•

Reconcile cash deposits and fees directly within E-Business

Flexible custom reporting

CardSecure for Oracle Encrypt and tokenize sensitive credit card and other personally-identifiable information (PII). •

Tokenization

•

Point-to-Point encryption (P2PE)

•

Secure Vault

•

Remove your company from PCI Compliance scope

Secure

Easy

Compliant

CardSecure provides businesses with timely protection

www.cardconnect.com 34

Need to pull off something amazing with your technology? Upgrade to Release 12

CSS customers accomplished things they never thought they could by using analysis tools and services from CSS International. Understand your upgrade requirements with help from CSS and get to the next level.

TECHNOLOGY IQ. BUSINESS SENSE.

Call 800-814-7705 or visit us at www.cssus.com to schedule your free 2-day assessment.

Hundreds of Oracle® Customers Enjoy the Benefits of Premium Third-Party Support from Rimini Street

Save 50% on Annual Support for Oracle Software Avoid Unnecessary Updates and Upgrades Enjoy Premium, Award-Winning Service See if premium third-party support is right for you. Get the facts and understand your options. BUYER’S GUIDE TO ENTERPRISE SOFTWARE SUPPORT

Download your free Buyer's Guide to Enterprise Software Support now. riministreet.com/buyersguide or call 888-870-9692

Rimini Street is the leading third-party provider of enterprise software support for Oracle® and SAP® software. We offer a higher level of service, no required upgrades, and annual support fee savings of 50 percent. © 2005-2013 Rimini Street, Inc. All rights reserved. Rimini Street is a trademark of Rimini Street, Inc. All other names may be trademarks of their respective owners.