Orient Issue 78

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Orient SINGAPORE The Issue UnderstandingScale-up fromCOVID-19

TITLE PARTNER: VIDEO PARTNER MEDIA PARTNERTITLE PARTNER CATEGORY PARTNERS SUPPORTING PARTNERS MADE POSSIBLE WITH: CATCH LIVE ANNOUNCEMENTS OF THE WINNERS AND AUDIENCE PARTICIPATION ALL ARE WELCOME TO JOIN US PARTICIPANTS IN THE AWARDS, MEMBERS AND GUESTS CELEBRATE OUR WINNERS AND THE BEST OF BUSINESS EXCELLENCE VIRTUAL AWARDS CEREMONY 29TH OCTOBER 2019 | 6PM - 8PM REGISTER AT BIT.LY/21ABAVIRTUAL

CONTENTS Editor:Co-Editor&Designer: Tel:137TelokAyerStreet,#06-03,+656222-3552Fax:+656222-3556www.britcham.org.sg NewsPresident'sMessageExecutiveDirector'sMessageFeature: UnderstandingSingapore’sTechnologyAspirations Feature:Feature: Scale-upTechSuccess Feature: Technology Feature: ShieldingBusinessesfromCOVID-19Impact MemberFeature:Let'sDiscuss: @britchamsg@bccsingaporesentOrientisabi-monthlymagazinepublishedbyatowner’sriskandtheChamber+656718-0535

AND

MINDS AND IGNITING

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COVID-19OpportunitiesthingsThereismuchtalkaregoingtobeinthemembers–BuildingNetworks,–inadigital,InformationHubOrientisallaboutthemoderation,mobilityandwhat Message richard@britcham.org.sg

Message Pleaseclickonthis

(BritCham)bccsingaporebritchamsgbritchamsingapore Tel:137TelokAyerStreet,#06-03,+656222-3552www.britcham.org.sg britchamsingapore

NEWS: ••••••••Yourphotocaption-makesuretoincludechoices•Theaudience-doesyourphotoconveya•MostpopularphotoprizePleasenotethatprize!lucy@britcham.org.sg.

NEWS: ThisYear'sInternationalWomen'sDay&21stAnnual InternationalWomen'sDay: 22-29September2020 annualInternationalWomen'sDaylunch,important Women'striple-sessionInternationalDayVirtualConferenceforbyinit'splace.Wehopethatcontinuingto'thinktogether',wecanhelpacceleratethealltojoin-ourmembers,membersofthewiderBritish 29October2020|6-8PM Asthelongest-runningawardsinitiativebyaninternationalus-thoseparticipatingintheAwards,membersandguests.InthefirstepisodeofupdateontheSG-UKherefavouritepodcastplayerSt.James'sPlaceWealthAsia

NEWS: adaptedsinceCOVID-19? hereThisThereislesssenior-levelsupportforD&Ipolicyimportanttonoteasmanagementbuy-inoftheseyear'ssurvey,createdbyourDiversityandListenwe'vepivotedtodigitalcontentandsupportedChamber.

TeledyneSmoothSkin, , nicole@britcham.org.sg recovery government’sofficethePrimeMinister’sworkthroughouthisfirstyearintodriveforwardprogressontheUK’stargettospaceandtransportsectorsandtosecuretheUK’splaceambitiontoachievethefirsteverzerobothover"We’vemadegreatthelastyear,butThat’swhywe’rebackingemissionlonghaulourpeopleandourplanet." twoVirtualTradeMissions NEWS:

andchangeeverybody.essentialjobs"Climatechangeisamongthegreatestchallengesofandfuelastrong,cleaneconomicrecovery–alltoachievingnetzeroemissionsby2050.""ClimatechangeisoneofthegreatestchallengesweThisiswhywe’rebringingtogether–aswepushforwardwithinnovativefullyelectricplanes,wewillachieveguilt-freeflyingboostsustainabilityforyearstocome." industries.switchtomoreenergy-efficientmeansofproduction,•£139milliontocutemissionsinheavyindustryby•£149milliontodrivetheuseofinnovativematerialsin•A£10millionboostforstateoftheartconstructionexample,re-usableroofsandwallsand“digitalclones”today’sfirsteveritsgrowthandOneyearonfromformpartofthePM’sbillionatBudgettosupportemissionvehicleshere

NEWS:

NEWS: WestawayAnti:doteFortheDevon-bornchef,themenuisacollectionofdishessummer,featuringhighlightssuchashistakeonFishn’Chips,Finishthemealwith jssresultTodate,theJSShasco-fundedbetween25%to75%ofofCOVID-19havereceivedhigherJSSsupport.go.gov.sg/payoutorcallthehotline1800-352-4728(8a.m.-5p.m.fromMondaytoFriday).here

NEWS: andCollegeMalaysia’s2020InternationalAsia-Pacificbenchmarks.MCMcandidates’averagescoreof35pointsistheequivalentatA-LevelofA*A*Aandfarexceedsaworldaveragecomparesfavourablywith80%world-ManagementatKing’sCollegeLondon;said:We“Wearethrilledsalutethemall.”Marlborough internationalnon-governmentallaunchofawomen-ledprojecttoprovideDiageo’slargestsingleinvestmentinacompany’scommitmenttodeliverlong-healthcarefacilitiesthroughwomen’sInresponsetoCOVID-19,theprojectwillcleanwaterproducedbynewly-builtwillrunovera27-monthCommunitiesMyanmar’sUrban

leading“Champagneasacategory,brands.” Singapore

whensimplyCo-foundersoftheBritishBeverageCompany,Mikeandweren’tavailableontheseshores,theyworkedandretailcompanyspecializingexclusivelyin‘madeinEngland’beverages,withwines,especiallysparklingwines,twoofEngland’smostcovetedwinemakers,

here

NEWS:

disruptorinthefairlystarttofilterdownbutsurelyevaporating

journey“Weareincrediblyexcitedtobeworkingcloselywiththeahead."“ThequalitycredentialsofEnglishSparklingWinesarenowfirmlyestablished,andproducersarereleasingever-morelater,itisinevitable.”

NEWS: universitiesneedforupskilling,PwC'sAcademyhaspartneredwiththreetop-in-class-UniversityofOxfordSingaporeManagementUniversity-to PwC-OxfordAdvancedManagement prestigious"OxfordAdvancedProgramme“.Participantscanexpect here PwC-INSEADStrategyMasterclass globalbest-seller“BlueOceanShift”, here MasterclassPwC-SMUChiefFinancial here. •Complimentaryupgradeto54sqm•20%Food&Beverageandroomservice Academy’sMasterclassesprogramme

theNetherlandsandAustralia,expertiseinbakeryworld'sbakers,bothsmallandlarge.

SYNTOR

www.signal-ai.comwww.syntor.co.ukUtilisingmulti-purpose,distributeittostakeholdersapplication.Theplatformreal-timealertsandmediatypeand

CORPORATEInnovationwww.projectEuropecorporations,andNorthmanagementexceptionallevelstudents;and

Action On18June,wereviewedoftheUN'sSustainable

duringCOVID-19MentalHealthatWorkduringCOVID-19DataProtectioninaCOVID-19World

appsduringCOVID-19andmore.shareswithushisjourney

July,wediscussedhowCOVID-19hasimpacted FutureCitiespostCOVID-19

OctSept22-292020VariesSept2020PhotographyCompetitionWinners'2020CeremonySept2020InternationalWomen'sConference UPCOMING events@britcham.org.sg DATE NAME TIME VENUE Sept2020Economy

FEATURE: UNDERSTANDINGSINGAPORE’STECHNOLOGYASPIRATIONS AspirationsUnderstandingSingapore’sTechnology you'vecreatedforyourclients?Revolutionarytechnology IntheToputSingapore'sdigitalexpectationsnation'slevelofdigitaluse,whichWeAreSocial'sannualresearch (1) traffic,-anincreaseof1.7%onthe (2) yearusingdigitalpayments-atotalCOVID-19.Withagoaltoequippeopleskillstheyneedforthenewworldpost-Singapore’stechnologyaspirationsare•Tosharpenthenation'scompetitive•Totransformconnected….Singapo-

FEATURE: UNDERSTANDING talent.thenation'stechnologyexpertise.The (3) humanyearthesecondeditionofSingapore'sinvolvementinAI-augmenteddecision-making,operationalelementsImplementationandSelf-assessmentfirms.technologyDevelopmentincludes

FEATURE: UNDERSTANDINGSINGAPORE’STECHNOLOGYASPIRATIONS Cybersecurity Singapore'sfocusforcybersecurityresilienceofitsinfrastructuretocyber-attacks.Theregion'sfirstcybersecuritystart-uphub,ICE71,aimstostrengthenSingapore'secosystemandmitigateSingapore’sfuturedigitaleconomy, (4) (5) . economy,roleinSingapore’s

FEATURE: UNDERSTANDING Singapore’sTechEcosystem-EconomicDevelopmentBoard

FEATURE: UNDERSTANDINGSINGAPORE’STECHNOLOGYASPIRATIONS Singapore’sTechEcosystem-EconomicDevelopmentBoard

FEATURE: UNDERSTANDING centre.ecosystemwhichincludesworld-forindustry-leadingglobalplayers,thetechnologytalentforeligiblefast(1) singapore (2) (3) (4) (5)

FEATURE: problem? rolesas"passiveintermediaries",incomparisonto intermediaries",regulationgiventheirrolesas"passiveincomparisontotheissuehaspromptedalarge-scaleinthetimeofCOVID-19,canlead

moderation is").Notsurprisingly,pre-prioritisedonplatformsandpost-algorithmsstruggletomakethe"right"theuser-basedmethodreliesonAnotherformofuser-basedchannel(asubject-matterexpert,

doesn'tcomply.Thesystemisnotfail-safeastherearepostedtotheplatform("

ModerationCovid-19and

FEATURE:

moderationis")althoughinsomecasesitvettedbeforehand("

FEATURE: announced worknormallydonebyreviewers" FacebookTwittertheroll-outofthesetoolsonancompaniestodevelopspecificCOVID-19techniques.theyshould.Twitter'salgorithmwas"oxygen"and"frequency"asrequiringaCOVID-19fact-checkdespitetheCOVID-19pandemichasemphasisedthehaveviewedtheCOVID-19crisisasCOVID-19pandemicseveralnations."considered"tohave "causepanic Germany(the "right"choice.

FEATURE: "manifestlyunlawfulcontent" function.hasbeenpushingforan"onlineharmsbill"althoughnodraftlegislationhaspreviousarticleincludingUnilever,FordandCoca-makeupasmallfractionofFacebook'sthecompany'smarketvaluedroppedincreasedtransparencyandthirdLabelling labelsfortweetstoanarticlelabellingcontent

FEATURE:

creator.generatingad-revenuewhichisthencoronaviruspandemic:allcoronavirus-forad-revenuecertification.approaches.ofhumanmoderation–inNovemberwrongfullyremovedbyFacebook'sexhaustedFacebook'sinternalappealsprocess.implementtheboard'sdecision(unlessseen.

Conclusion totheplatforms'

CliffordChanceismulti-nationallawcomprehensivelycoveringallofworld's

FEATURE: andareCliffordChance'scross-practice,globalsignificantlyimpactingourclients'evenday-to-daydecisionmaking,Lingisco-headofourIntellectualSheisacorecoversthefullco-headofourTech

FEATURE: THEIMPORTANCEOFGOVERNANCEEXPERTISEINSCALE-UPTECH

SuccessinScale-upTech scrappyInthisarticle,we’llinvestigatewhateverypromisingscale-upmustconsideriftheywishtograduatefromastart-uptoalucrativescale-up. scale-ups...theself-back.

evaluatebecomeEverytechstart-upthatsurvivestoa‘scale-up’hasneededtoSimplyput:theself-sufficientqualitiesstartholdingpromisingtechscale-upsteamofascale-uptechbusinessisstart-ups.Larger,moresuppresstheirself-sufficientproblem-basisforlong-termsuccess.promisingscale-upmustconsiderifstart-uptolucrativescale-up.Investorsinscale-upbusinessesspecialisingincompany’sevaluatingthe‘stickiness’companies-DigitalandBlueNest

ofAseveryscale-upbusinessknows,mostscale-upswillbewaryofrevealingrisklosingahard-wonadvantageoverItmaybeyearsbeforemanyscale-upabusiness’maturity.Scale-upbusinessesshouldseekhaveeffectiveandproventrack-recordsnet-worthprivateindividuals,atallscalesfromstart-uptoIPO.Thesein-housebecomesaburden.Scale-upgrowthdoesn’talwaysfollowforscale-upsbusinesses’andhigher-valueworkload.functionsletsascale-upinvestors.

FEATURE: THEIMPORTANCE

beneficialaccessinthemostwell-establishedtax-regimes:decadesof boardroom theworld’smostvibrantdigital Openingup-newprocesses,new Reachingscale-upstagebutit’salsothe alike.unrivalledexpertiseandAsiaknow-how,ouron-the-groundteamofprofessionalsAkeydriverofHawksford’s Fabio nowheadsChina's FEATURE: THEIMPORTANCEOFGOVERNANCEEXPERTISEINSCALE-UPTECH

FEATURE:

Technology • Urbanisation

Asia-Pacificishometotheworld’srural-urbanmigration,Asiancountries•

FEATURE:

Policywhetherindustry-ledorincreasethemorecustomer-focused,therequirementsoftoday’s

consumers.if’commercialvehicles.Frommicro-operatingmodelsbyanticipating‘whatscenarios,leadingtoimprovedleverageittomakebetterchoices–forfuture,includingwell-fundedstart-upsstaycompetitive–greatnewsforrecentmonths.Safetyandwell-beingtransitoptionsandthemuch-debatede-scooterswhichwerepreviouslypeopleincreasinglyrelyone-WhileCovid-19continuestoposea

FEATURE: unprecedented increasing autonomy, widespread vehicles.

FEATURE: Butit’snotjustCovid-19thatisdrivingcollaborationand optimisethedata-driventechnologysolutions.KerryAsia-Pacificregiontocreatedigitaloperationaldecision-making.optimisingtheperformanceofhigh-utilisationandmulti-modaloperatorstoachieveseamless,end-tomobility.

TECHNOLOGY Technology forthenextindustry-changingpieceoftech attendees.”worldwide.fromshort“MydiscoveryofthespaceoftimeIdiscoveredwhatwouldhavebeenI’mexcitedabout

U.S.problem’“Doyourememberthedayswhen‘throwmoneyatthewasthesolutiontomostITchallengesatwork?Well,that’sclearlynothow2020hascontinued.apps.Zoomstillleadstheway-solongasyoudon’thaveanysecurityconcerns-otherwiseit’sTeams,butit’sbeenslowtocatchoninAsia.•AI(whichisn’treallyAIbutcleverprocesscompany’saccountingsoftware.Ifthereareany•Theabilitytohavechatbots.Thesecleverthingsrelativelyquietoverthelastfourmonths.I’munsureiftheirdecision;ifit’sbecausewehavesomenewworked,andaneedtoidentifyaproject’svaluesothatclever(er)useoftechnologyinthenearfuture.” Ltd globalandEvercranes,“Inthetraditionallyaspectsoftheindustryhoistsetc,more‘smart’solutionsapplicationinproblem-solvingindustrymakeson-the-spotmissaffair.I’mcertainemergenceandmanagementscale.” TECHNOLOGY

upe-signatures,“Wehavefoundthattechnologyhashelpedusdocuments–whichisacorecomponentofwhatonlineproofreadingtoolsandclients.Theindustry-changingpieceoftechIatransactionprocess.”“TechnologyhasallowedagreatexampleofthissolutionsthatalreadyhaveinsightstopowerWhatwe’dlovetoseebusinesses,wedon’tbelieve”“Technologyisanexcitingfieldwhereinnovationsdigitalwallets,toe-currencies;alleasilyavailableenterprisestransformdigitally.Unlikeheadline-maintainsafe-distancinginsomecountries,intothe“behind-the-scene”works,suchasoptimisingorganisations’dailyoperations,platformsthatcurrentlyexisttoday.” TECHNOLOGY

FEATURE: AUTOMATIONANDDATAINTELLIGENCE:SHIELDING spreaddefinedgoalsandlong-termplanning.competitivetime-to-market,butnooneofCOVID-19,businesseshavemaintainbusiness-as-usualoperationsThismeansthatfeature-richmoderncreator–asopposedtoacostcentre–andresourceoptimisationanalytics-driven COVID-19Impact slowthespreadofCOVID-19,businesseshavenew valuecreator–ascentre–poweredbya

FEATURE: AUTOMATION

Real-timevisualisationofbusinessandcapabilities.

managingMicroFocus’businessandsettingthecompany’sstrategyforgrowth,

FEATURE: company’sneededandtime-sensitiveactivitiesbottomline.team?Doesyourcompanyhavethein-Today’sbusinessenvironmenthaschangeddramaticallywithCOVID-19toevaluateyourcompany’sworkspaceboth“Nosalespersonlandlordandtenant.” Ultimatelytheagent’stenant’sinterests?houseresources, Move? theworkplacepostCOVID-19. requirements,company’sworkspace

FEATURE: above.in-house,youaredivertingattentionlengthyprocess–oftenseveralengagingathirdPerhapsCOVID-19 University,UK.HeworkedinLondon'sprime(£2m-£15m)residentialpropertyresponsibleforallthecompany’sofficedoitsmarter,hassle-freeandtosave line.thecompany’sbottom

•PeterGodfrey, of:•Howisthecirculareconomy•DoesthecirculareconomyhavearolepostCOVID-19world?"resource"efficiency,asopposedto"energy"efficiency,pointofviewandenergy Let'sDiscuss...

change.andtowardsresourceefficiency-amoveawayfromtheTake-Make-Wastemodel.By-productsofenergyproductionneedtobere-purposedorrecycled–thisiscreatepoliciesandgoalsaimedatre-priced.PostCOVID-19,humansociety–notjustclimateBritCham’sEnergy&Utilitiesand

Europehassiximportantandwide“’Resilience’and‘SustainableDevelopment’willincreasinglyresonatewiththeso-calledcirculareconomyunderpinningmuchofthisrhetoric.” agilityand“justintime”.Now,COVID-19hasforcedgovernmentsandseeashiftto“justincase”?

-Petergrowth.TheCOVID-19-PeterGodfrey,

theirenvironmental“Mostoftheworlddegradationwell-beingoftheworld’smostbasicneeds.”

wouldPlasticSingle-useplasticsandWaste,anot-for-profittransformpost-useplasticforhard-to-recyclebeproducedatscalewindfarm–athirdhydrogenproduction. 3.Refineriesareexploring 50-60%chainfromcollectionofchainsandinchemicalofthetotal.Singapore-basedcompaniesonregionalpost-COVID-19iskey,especiallyinthePublicHealth,CleanEnergy,Info-comms-InfraAsiaalsohelpsto“chipaway”building.Half-day,ortwohalf-day,catalytic

Adoptingandnon-commercialdevelopmentswaste-to-energyhelpedcreatethelong-termwaste-to-energyjourney.aimedatallresources-productionandconsumption-notjustcarbon.andenablesfinance-ability.tacklingbankabilityhangingfruit’.ConstructionAuthority’salmostdoubledbeanotherof

Multi-participantGovernmentsinapost-COVIDworldwillmodelswillmakeachievingfirstpast-the-postprojectOne-offprojectscannotachievethecollectingplastics-wasteoverlargeproblem.Whilewaste-to-energyisoneoftherecyclingmeasures,waste-to-energywaste.Whendevelopingwaste-to-energyshouldalsoconsiderwaste-to-gasification,orwaste-to-valuetomakeusefulproducts–amoredifficultbut‘useful’wastewillrequirere-taskingofintousefullifestyles.Thishas

toThisarticlewascontributedBritCham’sEnergybuildingouttheregion’sbritcham. here.yearonWaste-to-Energy,supportingtheChamber’s Speakers:

Levitise WELLNESS GinettCentreItalianSingapore)MollyMalone's LEISURE HertzShangri-LaHotelsProgramme,,SingaporeSingaporeCopthorneGrand,,, MEMBER DISCOUNTS discountswww.britcham.org.sg/member-member-exclusive ExclusiveRates

Group'sCFOs1-hourfreeconsultation&20%offRegusSonru1-monthfreeSpaces10%discountCollectiveVieworks$100DiscountforLIVEIn-HouseAnagramDiscountson1hourandall-dayFundingSocietiesMSIGStarHubNewcastleUniversityOB1Consulting

3,712

For more information, please visit: www.britcham.org.sg You can also contact us at: social@britcham.org.sg | +65 6222-3552 Organised by: Official Diversity & Inclusion Partner

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