Order online ug

How to order your products ONLINE

www.oriflame.co.ug

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Step 1

Key in your Consultant no OR email address and Password

Sign in

* to order online you have to have registered as Oriflame member

If you have forgotten your OR dont know your Password, just key in your consultant no. OR e-mail address.

Forgot your password?

* Use the email address that you used when you registered. * your password shall be sent to your email address immediately!

Quick order After logging in Click Quick order * located at the top of the top of page

Step 2

Order form On the order form Enter the product code and quantity * Click the x to cancel

Scroll down and click Add to Bag

Step 3

Shopping bag Confirm the products that you had selected. *Any online offers OR discounts will be available in the next step (Order details)

Step 4

Order details • See your order details • Any available discounts will be shown here

* Any FREE fliers, catalogues and other offers will be shown here

• You can still edit your order OR profile details

Step 5

Confirm and order • Select the physical location where you pick the products after (pick-up point) • Confirm if all details are OK & finalize your order – click CONFIRM AND ORDER

* Make sure that we have your correct phone no. in case we need to clarify the physical address.

• You will get confirmation that your order has been received – check your email for the invoice • send the exact invoice amount through mobile money transfer * UGANDA – MTN, AIRTEL * TANZANIA – TIGO Mpesa * KENYA – Mpesa

* Ordered products will only be dispatched after payment has been received

FAQs - FREQUENTLY ASKED QUESTIONS ONLINE ORDERING • How much is the delivery fee? Ush 5,000 (local delivery/upcountry/Entebbe) – if order is Ush 146,000 or above, DELIVERY IS FREE! • What is the cut off time to get my order to be delivered same day/next day (local/upcountry delivery)? 4.00 PM (local delivery) 3.30 PM (upcountry) • How long will it take for my order to be delivered to me? (2hrs after submitting order) • Should I pay for my order before delivery? Yes, orders are dispatched after full payment (as per the invoice) • Can I pay by credit card? Not at the moment – MTN Money and AIRTEL Money only (MTN Press *185# and proceed to Paybill / Code - ORIFLAME ; Amount to Pay ; Reference •

•

your consultant no. OR Airtel Money select 'Paybill' ; select 'others' ; Business number - 400 020 ; Enter amount to Pay ; Reference - your Consultant no.)

Can I change my online order after submitting? Call the call centre immediately (0) 312 316 600, +256 752316600, +256 784273100

After completing my order, I haven’t received any invoice on mail? Call the call centre immediately (0) 312 316 600, +256 752316600, +256 784273100 • How long can my order be valid before payment? 48hours – after which the order gets cancelled (with the exception of the last business day of the month/monthly closing) • What happens to non paid ONLINE ORDERS at the end of the month? All non paid orders at monthly closing are cancelled by 7.00 PM • Can I order online and pick my order at the branch OR SPO? Yes you can – select SPO or Branch.

SUMMARY clarity, achieve greater focus and targeted communication.

QUICK LINKS & NAVIGATION Dashboard – analyse your business easier than before Sell - What’s latest in catalogue, tips & advice Order – easy to order & track your previous orders Network – Manage, register & invite more people to your network.

Training – Key materials to ensure your success!