ExportMatch - FleetObserver - 2 way messaging

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info@ gloucestersoftware.co.uk 01452 347 678

Gloucester Software Ltd is one of Britain’s longest-established vehicle tracking and two way messaging specialists. The team behind it were instrumental in developing the first Internet based tracking system, which now has an extensive customer base both in the UK and overseas.

Two Way Messaging

Handheld data capture software for field workers The software is uniquely customised for

Once an item has been delivered, or

your company and can be combined

the job completed, the proof of

with vehicle tracking or as a stand-alone

delivery - including information about

application. The software allows you to

delivery date & time and signature

send, receive and capture your

verification - can be made available to

paperwork instantly and electronically –

your customers via email or web,

on site – including customer signatures

even before the driver returns to the

and print out.

office. This further enhances customer service and helps to resolve

With proof of delivery/collection

disputes about undelivered items or

signature capture, your delivery team

job discrepancies and times.

have all the information they need at their fingertips allowing them to focus on

You'll have complete visibility of

customer satisfaction and ensuring

progress as it happens with no need

drops and deliveries are on time.

to contact drivers manually by phone. Information is sent back and updated

Gloucester Software can work with

in real-time, so you always have an

you to provide a tailored solution to

up-to-the-minute view. This allows

meet your exact requirements

instant updates when requested by

whichever industry you are in.

your customers

Two Way Messaging - Benefits • Job/delivery info sent instantly to drivers or mobile workers • Streamlines and simplifies work for your mobile workers • Complete more drops/jobs per day • Proof of delivery/collection signature capture • Links to your existing backoffice system • Information sent in real-time • Integrated satellite navigation • Runs on Windows Mobile handheld devices • Proof of service / audit trail for all activities


Vehicle Tracking With the FleetObserver tracking system

Messaging & Tracking Combined - Benefits

Gloucester Software’s

The product is systems-focused

‘FleetObserver’ tracking system is

and works with any compatible on-

entirely Web-based, and was one

board hardware. This can include

of the first tracking systems to

a range of driver interface devices

move to this operational model.

such as a PDA or in-cab computer,

Users can log on from any suitable

or a basic GPS-GPRS module,

Web-enabled computer and track

which is usually installed covertly,

their vehicles or assets via a

to allow stolen asset tracking in the

standard Web browser.

event of theft.

Increased Productivity

Features include geofencing,

Interfaces are also offered to allow

driver message alerting and

direct connection with navigation

distance monitoring.

systems such as Garmin and

• Efficient route planning • Efficient route planning • Improved vehicle utilisation • Improved vehicle utilisation • Reduced vehicle and driver

signature capture via a suitable touch-screen device.

.

Health and Safety • Working time directive • Ensure employees take compulsory brakes • Protection of mobile workforce • Reduces exceeding the speed limit

• Reduced downtimevehicle and driver downtime

Reduced Costs

Reduced • Reduced Costs overtime • Fuel saving • Lower insurance premiums Reduced overtime •• London congestion zone alerts and Fuel saving reports • Lower insurance premiums • London congestion zone alerts and Better M anagem ent reports • Visibility & control • Live and historical data Better management • Vehicle usage overview • Visibility and control Im proved Custom er Service • Live and historical data • Better Vehiclescheduling usage overview & timekeeping • Enhanced delivery data • Faster and more responsive

Company Profile

Enhanced Security • Real time tracking • Vehicle/Personal panic alarm • Automatic Driver ID option

The company markets its products

and tipper lorry operators with

entirely through resellers/partners –

hundreds of vehicles. The system is

usually on a “white label” basis, in

also used to track trailers,

which the reseller uses its own

construction plant, machinery and

Vehicle M anagem ent

branding. Gloucester Software itself

other mobile assets.

• Vehicle maintenance schedule • Monitor fleet mileage • Receive alerts when MOT, RTF and Servicing are due

concentrates on software development and hosting; with one

Gloucester Software also supplies

of its strongest selling points its

a personal tracking and SOS

ability to create custom reporting

alerting system, which is proving

and other bespoke features to suit

increasingly popular as employers

the needs of individual customers.

address the requirements of health and safety and duty of care

User-companies range in size from small van fleet operators with just a handful of vehicles to large haulage

legislation.

M essaging • Signature capture • Customised data forms • Integrated with your system


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