Africa Outlook - Issue 29 by Outlook Publishing

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SAWEA breezes into a new era of renewable energy production with Aurora Wind Power, Umoya Energy and Rainmaker Energy leading the way

CABLE & WIRELESS SEYCHELLES 74

Offering not only a TV service but an entertainment hub accessible to everyone

LONESTAR CELL MTN 54

A market-leading offering with room for expansion

TIGO TANZANIA

88 Edging closer to a number one positioning in the telecoms market

AFRICAN UNDERGROUND MINING SERVICES 146

Bringing Australian mining standards to Africaâ&#x20AC;&#x2122;s underground sector

AFRICA OUTLOOK ISSUE 29 ALSO FEATURING: MOBUS PROPERTY HOLDINGS | TELEKOM NETWORKS MALAWI | SCAMONT ENGINEERING

establish

ed in

1979

Designing & Building Challenging Projects in A F R I C Aâ&#x20AC;&#x2122; S TO U G H E S T L O C AT I O N S

KEY MANAGEMENT

Investment Opportunity in a Leading East African Civil Engineering & Construction Company Andrew Ross CEO

Steven Haswell CFO

Peter Bacha Regional Operations Manager

W E L C O M E A Breath of Fresh Air Energy generation has become one of the most contentious issues in subSaharan Africa over the past 12 months with both South Africa and Nigeria - the continent’s two leading economies - struggling to keep their own grids operational, let alone being the hubs that their respective regions would ideally require. This has called for an enhanced look into alternative methods; one of which is gaining serious momentum in the former, as Africa Outlook highlights in its showcasing section this month. Proving that Africa really does have wind, the South African Wind Energy Association (SAWEA) sets the scene for our first instalment of wind companies and farm projects sharing their success stories over the next two months. Aurora Wind Power, Rainmaker Energy and Umoya Energy are three such focuses in July, as the former gateway to the continent breezes into a new era of renewable energy production. On a more general note, we also take a look at how a more collaborative relationship between South Africa and Nigeria could help overcome the ongoing energy challenges being endured at present. A reduction in foreign direct investments and international migration are just a couple of concerns engulfing the two nations as a consequence, but it certainly isn’t all doom and gloom on this front, as demonstrated by Australian mining subsidiary, African Underground Mining Services, and global construction heavyweight, Broll Nigeria who are both capitalising on opportunities to great effect. Mining and construction help form a large component of this month’s profile showcase, also featuring the likes of Cronimet and Scamont under the former umbrella, and Mobus Property Holdings and Nairobi’s Garden City Project innovating within the bounds of the latter. One final sector still more than energised across the continent is the telecoms industry, as the saturation of LTE and fibre services increases rapidly, to more previously unexposed regions than ever before. Telekom Networks Malawi, Cable & Wireless Seychelles, Lonestar Cell MTN in Liberia and Tigo Tanzania are just four companies encouraging such developments and all four are featured this month, alongside part two of our focus on Vodacom’s Matthew Staff efforts in the DRC. Editorial Director, WWW.AFRIC AOUTLOOKMAG.COM

SAWEA breezes into a new era of renewable energy production with Aurora Wind Power, Umoya Energy and Rainmaker Energy leading the way

CABLE & WIRELESS SEYCHELLES 74

Offering not only a TV service but an entertainment hub accessible to everyone

LONESTAR CELL MTN 54 A market-leading offering with room for expansion

TIGO TANZANIA

88 Edging closer to a number one positioning in the telecoms market

AFRICAN UNDERGROUND MINING SERVICES 146

Bringing Australian mining standards to Africa’s underground sector

AFRICA OUTLOOK ISSUE 29 ALSO FEATURING: MOBUS PROPERTY HOLDINGS | TELEKOM NETWORKS MALAWI | SCAMONT ENGINEERING

Outlook Publishing

EDITORIAL Editorial Director: Matthew Staff matthew.staff@outlookpublishing.com Deputy Editor: Emily Jarvis emily.jarvis@outlookpublishing.com

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OUTLOOK PUBLISHING Managing Director: Ben Weaver ben.weaver@outlookpublishing.com Chairman: Mark Weaver CONTACT Outlook Publishing Ltd Woburn House, 84 St Benedicts Street, Norwich, Norfolk, NR2 4AB, United Kingdom Sales: +44 (0) 1603 959 652 Editorial: +44 (0) 1603 959 655 SUBSCRIPTIONS Tel: +44 (0)1603 959 655 Email: matthew.staff@outlookpublishing.com

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In this issue of Africa Outlook...

ENERGY & UTILITIES

SAWEA The Winds of Change

AURORA WIND POWER West Coast 1 Celebrates Commercial Operation

Thriving as part of South Africa’s renewables revolution

Leveraging South Africa’s position as a renewable hotspot

UMOYA ENERGY IPPs Set a Good Example in South Africa Round 1 wind farms shift focus to operations and community projects

RAINMAKER ENERGY Cost-Competitive Renewable Solutions

Acting on investment opportunities in PV and onshore wind

NEWS

SOUTH AFRICA V NIGERIA The Economic Power Struggle

All the latest top stories across the month from Africa

Energy challenges require an era of collaboration

ARM Unleashing Technology to Transform Children’s Lives Wearables for Good helps solve some of the world’s greatest challenges

S E C T O R

F O C U S

SHIPPING & LOGISTICS Exploring Alternatives to Mass Freight Transportation Bigger air freight solutions are not always better

T E C H N O L O G Y

LONESTAR CELL MTN Delivering a Bold New Digital World

A market-leading offering with room for expansion

CABLE AND WIRELESS SEYCHELLES Island Quad-Play Revolution Offering not only a TV service but an entertainment hub accessible to everyone

TIGO TANZANIA Connecting Tanzania to the World

Edging closer to a number one positioning in the telecoms market

SHOWCASING LEADING COMPANIES Tell us your story and we’ll tell the world

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BENSIZWE GROUP Transformation and Inspiration

Taking a personal approach to personnel

102

TELEKOM NETWORKS MALAWI Best-in-Class Network Solutions

C O N S T R U C T I O N

192

Malawi’s first-movers in 3.5G broadband services

110

A Pan-African Group striving for more local success in Nigeria

SOLITON TELMEC The Home of Fibre and ICT Enterprise

When you think fibre, you think Soliton Telmec

116

VODACOM CONGO Connecting People and Changing Lives

Market-leading investment into the future of DRC

146

AFRICAN UNDERGROUND MINING SERVICES Breaking Records with a Can-do Attitude Bringing Australian mining standards to Africa’s underground sector

162

SCAMONT ENGINEERING (PTY) LTD Real Solutions for Sustainable Mining Relevant and innovative products to complement the mining industry

170

MINOPEX MOZAMBIQUE Perfectly Placed for the Commodity Boom Achieving client satisfaction through turnkey services

176

CRONIMET CHROME MINING SA Integrated Solutions for Tangible Benefits

Industry-leading tech powered by renewable energy

182

ROCKWELL DIAMONDS Uncovering the Facets of our Potential

198

MONURENT HOLDINGS Listening to Clients West Africa’s total equipment rental services solution

MOBUS PROPERTY HOLDINGS Thinking Outside the Box Eyeing residential property opportunities in Nigeria

206

GARDEN CITY The Perfect Mix

Actis and MML change the horizon in Nairobi

F O O D & D R I N K

214

IFS (INTERNATIONAL FACILITIES SERVICES) Unlocking Scalability with Investment

Remote site solutions for Africa’s hungry businesses

222

ADVANCE SEED Selling with Education Sourcing products with the highest quality in mind

S H I P P I N G & LO G I S T I C S

228

TRANSNAMIB Africa’s Rising Logistics Hub

Aligning with Vision 2030 goals

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240

ACCESS BANK ZAMBIA Leading by Example

Striving to be the world’s most respected African bank

E V E N T

Securing return on investment via acquisition opportunities

186

BROLL NIGERIA Building Momentum in Africa’s Fastest Growing Economy

F O C U S

COMMONWEALTH TELECOMMUNICATIONS ORGANISATION FORUM Nairobi to host largest ever annual Commonwealth technology conference and exhibition

242

AFRICA PROPERTY INVESTMENT SUMMIT

An opportunity to interact with the best real estate minds in the business

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T E C H N O L O G Y

IBM and RTI Forge Partnership for DataDriven Development

The partnership formed by IBM and RTI is designed to better position Kenya and other African countries to meet its sustainable development goals through a better understanding of the economic landscape Leading non-profit research institute, RTI International and IBM’s Africa research lab have announced a partnership to deploy big data analytics and cognitive technologies to help transform development approaches in Africa and around the world. In one of the first projects, IBM and RTI are developing and testing intelligent systems to capture data about schools in Mombasa County, Kenya. The partnership will explore

ways of using advanced technologies to capture accurate data about challenges in areas such as healthcare, agriculture, water and education. Drawing on the power of big data analytics, researchers will provide insight to governments, aid agencies and other organisations who are looking to make more informed decisions about investment and development while having greater visibility of results. “A dearth of data on Africa in the

past has led to misunderstandings or misrepresentations of the continent’s history, economic performance and potential. Over the past few decades, even simple facts have been misrepresented; the size of a country, its economic performance, the amount of poor people, the volume of exploitable resources,” said Dr. Kamal Bhattacharya, Vice President IBM Research, Africa. “The latest advances in mobile, big data and Internet of Things technologies have the potential to change that so that we have an accurate and dynamic understanding of Africa’s challenges, rising opportunities and incredible potential.” The partnership comes as a rapid rise in mobile and Internet of Things (IoT) technologies are producing unprecedented amounts of data. In developing countries, mobile phones, digital devices and low-cost sensors connected to improving cellular networks are reaching previously disconnected communities with the potential to produce new insight about how people live and the challenges they face. “Rapid advancements in technology and open data initiatives mean more data is available now than ever before, offering significantly greater insights to improve lives through smarter development programmes,” said Aaron Williams, executive vice president at RTI. “By combining our expertise in data science and development, RTI and IBM will apply the information newly at our fingertips to accelerate improvements in literacy, respond rapidly to the spread of infectious diseases, and discover and apply new innovations for improving the human condition in the developing world.”

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T E C H N O L O G Y

Facebook Opens First Office in Africa Facebook has opened its first office on the African continent to further the company’s commitment to help businesses connect with people and grow locally and regionally. Based in Melrose Arch, Johannesburg, Facebook’s newest business office will be headed by Ogilvy veteran, Nunu Ntshingila, the Company’s new Head of Africa. “We are inspired by the incredible ways people and businesses in Africa use Facebook to connect. This momentum in Africa comes on top of strong advertiser partnerships and excellent adoption of our products across all regions. In the first quarter of 2015, more than half of our total ad revenue came from outside the US and Canada. But we’re just getting started,” said Nicola Mendelsohn, VP, EMEA, Facebook. At present, Facebook’s active user population in Africa has grown by 20 percent to 120 million in June 2015, from 100 million in September 2014;

E N T E R TA I N M E N T

Multi-Platinum South African Artist, LIRA Débuts Fifth Album in US Often hailed as the ‘Beyoncé of Africa’, LIRA is already a megastar in her home country. Now, the queen of Afro-soul, jazz and R&B is making her way to the States, armed with her first American release, ‘Rise Again’. Widely regarded as one of South Africa’s top adult contemporary artists, LIRA has racked up an impressive series of achievements since launching her musical career nearly a decade

and more than three-quarters of these people access Facebook from their mobile phones. “Mobile is not a trend; it’s the fastest development in communications we’ve ever seen. This couldn’t be truer in Africa, where so many people are mobile-only. This new office is a significant milestone for Facebook and our teams want to partner with businesses across the continent. “Africa is important to Facebook,

Nunu Ntshingila, Facebook’s new Head of Africa

and this office is a key part of our strategy to expand our investment and presence across EMEA. Facebook is already a central part of people’s lives in Africa, and with more than a billion people in Africa, we want to do more to help people and businesses connect,” Mendelsohn added. ago, from releasing the first blu-ray, to gracing the covers of an infinite number of fashion and lifestyle magazines, and maintaining the largest Facebook following of any South African musician, with more than half a million fans. She has been graced with a multitude of accolades and nominations from the South African Music Awards, MTV Africa Awards, BET Awards, Channel O Awards and MOBO Awards, as well as Glamour Magazine South Africa’s “Woman of the Year”; all of which have left an indelible impression on the African people.

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S T E C H N O L O G Y

Mobile Technology puts African Business Owners in the Driving Seat

Dr. Linus Igwemezie, Head of the Novartis Malaria Initiative

H E A LT H C A R E

Novartis Malaria Treatment Receives WHO Prequalification Novartis antimalarial medicine, Coartem® 80/480mg has received World Health Organisation (WHO) prequalification, making it the first and only high strength Artemisininbased Combination Therapy (ACT) antimalarial treatment available for public sector procurement. This new dosage strength has the potential to improve malaria management. The WHO prequalification of Coartem® 80/480mg means that the drug treatment can now be accessed by as many as 25 million malaria sufferers across Africa. “Over the last ten years, Novartis has worked with partners to make Coartem® treatments available to patients in the public sector and through donor-funded private sector programmes,” said Joseph Jimenez, CEO of Novartis. “WHO prequalification of Coartem® 80/480mg aligns with the longstanding work of the Novartis Malaria Initiative and confirms the company’s status as a leading innovator in malaria treatment.”

With smartphone penetration ramping up across Africa, the continent’s businesses have an opportunity to use mobile technology to become more efficient, productive, and responsive in the way they do business. According to the Ericsson Mobility Report for 2015, there were more than 910 million mobile subscriptions in Africa by the first quarter of 2015. A growing number of these mobile users are now walking around with powerful smart devices that give them access to apps and information wherever they are. In turn, this creates new ways for organisations to interact with employees, suppliers and other stakeholders. “We’re seeing many organisations mobilise their enterprise resource planning (ERP)

Keith Fenner, Senior VP Sales, Sage ERP Africa

software,” said Keith Fenner, Senior Vice-President Sales, Sage ERP Africa. “Mobile workers can now use their time between meetings and at airports more productively,” he added. “And they can access data on the spot so that they can react to opportunities and problems more rapidly. Of course, mobilising business processes also streamlines processes by allowing data to be captured in the field.”

T E C H N O L O G Y

Orange Connects Benin and the Canary Islands to the ACE Submarine Cable Orange, together members of the ACE consortium, has announced the launch of the 17,000 kilometre ACE (Africa Coast to Europe) cable in Cotonou, Benin and Tenerife, Spain. The connection of these two stations is part of the second phase of deployment of the ACE submarine cable, which now serves 18 countries. Two landlocked countries, Mali and Niger, are also connected via a terrestrial extension. The cable will expand broadband

internet access in Africa and provide additional capacity to existing national networks, and will be extended to South Africa by the end of the second phase.

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O I L & G A S T E C H N O L O G Y

Gulfstream Energy Awarded Fuel Products and Services Contract in SA

MainOne Celebrates Five-Year Presence in West Africa MainOne is celebrating five years of leadership in transforming the region’s internet landscape. Speaking at a press conference, Chief Executive Officer, Ms Funke Opeke, discussed the evolution of the company, initially started as a submarine cable operator to becoming a full-service, business-tobusiness communications services provider who has invested more than $300 million in West Africa’s network infrastructure. She explained that since inception, MainOne’s objective has been to bridge the digital divide in West Africa and to become the preferred provider of wholesale internet services and enabler of online

L-R: Head of Marketing; Jumoke Akande; Chief Financial Officer, Babatunde Dada; Chief Executive Officer, Funke Opeke and General Manager, Corporate Services and Development, Lynda Madu, at the company’s Anniversary Press Conference in Lagos

business within the region. “Despite the challenges we face in this region, predominantly the high cost of infrastructure, we are excited about the future prospects in the broadband market and are determined to remain consistent in our resolve to bridging the digital divide between Africa and the rest of the world,” Ms Opeke added.

Gulfstream Energy has become one of a select number of independent wholesalers to be awarded a contract for the supply of fuel products and services across a number of South African government departments. Valid for a period of five years, the contract will see Gulfstream Energy, recipient of a significant portion of this tender and one of South Africa’s larger independent fuel wholesalers, responsible for the delivery of millions of litres of fuel per annum across more than 100 different sites nationwide. “Gulfstream is very honoured to have been awarded a contract of this size and nature,” said Shane Jegels, Chief Executive Officer CEO of Gulfstream. F I N A N C E

Ecobank Consolidates Position in Ivory Coast

E N E R G Y & U T I L I T I E S

Scatec Solar to Build First Large Scale Solar Plant in West Africa Mali is to become the first country in West Africa to install a large scale solar grid power plant via a historic agreement to build, own and operate the site. Signed by Norwegian company,

Scatec Solar and its partners, the plant is to be located near the ancient city of Segou in Southeast Mali, 240 kilometres from Bamako. Developed in partnership with IFC InfraVentures and the local developer Africa Power 1, the 33MW solar project signals the government’s commitment to meet the nation’s growing energy demand to provide clean, renewable and affordable energy for its people.

Ecobank Côte d’Ivoire’s new head office building was officially inaugurated in Abidjan in July. The ceremony at Avenue Avenue Houdaille, Place de la République in Abidjan’s main commercial district of Plateau, took place with Ivorian Prime Minister Daniel Kablan Duncan as the main guest of honour. The Prime Minister paid homage to the Ecobank Group as “an indefatigable pioneer of African economic integration that continually champions economic development on the continent and in Côte d’Ivoire particularly”. Established in Côte d’Ivoire in 1988, Ecobank Côte d’Ivoire is one of the 36 subsidiaries of the pan-African banking Group.

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TELL US YOUR STORY

AND WEâ&#x20AC;&#x2122;LL TELL THE WORLD AFRICA OUTLOOK is a digital and print product aimed at boardroom and hands-on decision-makers across a wide range of industries on the continent. With content compiled by our experienced editorial team, complemented by an in-house design and production team ensuring delivery to the highest standards, we look to promote the latest in engaging news, industry trends and success stories from the length and breadth of Africa. We reach an audience of 165,000 people across the continent, bridging the full range of industrial sectors: mining; oil & gas; logistics; resources; manufacturing; construction; engineering; technology; food & drink; retail; finance; and healthcare. In joining the leading industry heavyweights already enjoying the exposure we can provide, you can benefit from FREE coverage across both digital and print platforms, a FREE marketing brochure, extensive social media saturation, enhanced B2B networking opportunities, and a readymade forum to attract new investment and to grow your business. To get involved, please contact Outlook Publishingâ&#x20AC;&#x2122;s Managing Director, Ben Weaver, who can provide further details on how to feature your company, for free, in one of our upcoming editions.

W W W. A F R I C A O U T LO O K M A G . C O M Tel: +44 (0) 1603 959 650 Email: ben.weaver@outlookpublishing.com

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SA v Nigeria: Africa’s Economic Power Struggle

After years of riding the continental crest of a wave in a battle to become sub-Sahara’s leading economy, more challenging times now require an era of collaboration Writer: Matthew Staff

ith the African continent at a significant fork in the road, caught between the prospect of economic prosperity and decline, the need for its two driving forces to find common ground and work together has never been greater. Since the 1990s, when South Africa was the undisputed pioneer of African business, relations between themselves and Nigeria have been strained to say the least, with the adjacent political powers-that-be at loggerheads for much of the end of the 20th century. New regimes may be in place and the power dynamic has certainly shifted west since then, but very little has been done to repair the damage caused during that period. Traditionally, South Africa, Nigeria, Kenya and Egypt have formed the axis from which Africa’s rapid growth has been achieved across numerous sectors, but the former two’s relationship comprises an underlying, unspoken tug-of-war between the traditional economic gateway and the thriving new powerhouse of African business.

Nigeria–South Africa relations

63%

According to a 2013 BBC World Service Poll, 63% of Nigerians view South Africa’s influence positively, with 24% expressing a negative view

During the continent’s clichéd positioning as an ‘emerging market’ this cold business war wasn’t necessarily a bad thing as they both invested in and developed their infrastructures and core industries to try and claim that number one spot; subsequently matching world-class standards across the board in most cases, creating significant amounts of employment opportunities in the process, and ultimately promoting themselves as perfect foreign direct investment (FDI) hubs. Now more appropriately perceived as ‘emerged’ markets, however, and up isn’t the only way that these two giants can go, and with the aforementioned key sectors now beginning to flail - quite dramatically in some cases - most analysts believe that the time for competing needs to come to an end, to usher in a new era of collaboration.

Nigeria: No quick fix

Accepting the mantle as Africa’s largest economy since the turn of the decade, Nigeria has long been touted as the future hub of the continent, having been the true representation of a globally-significant emerging nation

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in the years prior. Much of this wealth and prosperity was driven by a commodity all too familiar with the concept of national prosperity, in the form of oil. The country’s prominence in the sector not only generated vital investment and trade opportunities from the western world, but it had a sustainable knock-on effect on the rest of the industrial domain; incorporating manufacturing, mining, transport, the supply chain and construction to name a few. It also had a positive influence on what was fast becoming a lucrative region in general, with the likes of Ghana also benefiting from the influx of international investors and enterprises entering the area. In short, where South Africa had once thrived in dominating exploration and mineral commodity markets, Nigeria had taken over thanks to their own natural commodity source. The danger when relying so heavily on one economic driver, however 90 percent of the country’s foreign exchange earnings emanating from oil, to be exact - is that there is very little contingency if this driver crashes. And as the price per barrel halves, and the market interest wanes dramatically, that is exactly the challenge that Nigeria now faces. The result of the slump has not been slight either, with the naira dropping to record lows against the dollar, previously stoic contracts being lost and fuel shortages now becoming common, nationwide. Even more concerning is the prospect that there doesn’t appear to be any quick fix on the horizon to stop the rot either. “There needs to be communication about the economic policy of the government...a case of, this is how we are going to drive the economy forward, how we want to open the economy,” Dolapo Oni, an energy expert based in Lagos said in a recent interview with

‘In South Africa, Eskom has been under fire in recent years as the number of blackouts continues to rise and public unrest grows just as quickly’

KXLF. “But that communication does not exist right now.” Newly elected President, Muhammadu Buhari has taken immediate action in trying to tackle the cash crunch, but most analysts have predicted his juggling act to be a quick-fix at best, with no sustainable

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alternatives in place to ensure that a more diverse channel of wealth is coming into the country even if the oil situation stabilises. It is with this in mind, that a bit of continental support and sharing of resources wouldn’t go amiss. Unfortunately though, the country

Newly elected Nigerian President, Muhammadu Buhari

historically in the best position to offer such help has its own resource disaster to deal with at present.

South Africa: Praying for power

Adding insult to injury for Nigeria is the recent indictment documented by the World Economic Forum who

ranked the country 141st out of 144 in its 2014-2015 Global Competitiveness Report; a small crumb of comfort for South Africa, who snuck in to the top 100 at 99 despite its own plethora of challenges. While the west performs its oil dance, much of Southern Africa is praying for power as its aging infrastructure continues to weaken the former stronghold of the continent. Previously capitalising on its location, size and FDI attractiveness to lead the way in most markets, its recent concerns have primarily been dominated by an inability to sustain its own internal requirements; understandably having a detrimental effect on the levels of external interest as a consequence. It has been reported that all of subSaharan Africa’s power generating capacity amounts to less than that of South Korea’s. Nigeria has long been run using private generators; yet another area of crisis affected by its oil troubles. In South Africa, Eskom has been under fire in recent years as the number of blackouts continues to rise and public unrest grows just as quickly. While Nigeria struggles, and the surrounding region at the bottom of the continent looks to South Africa for aid, the lack of response has been the most alarming element. With the only nuclear power plant on the continent and around half of the region’s generating capacity to hand, everyone is looking down for aid, but South Africa is struggling to keep its own home lit, let alone its neighbours’. Much like Nigeria, the affect that this has had on integral sectors in South Africa has the potential to leave lasting damage; mining and construction especially taking the brunt of the impact, while SMEs are also struggling to achieve the necessary development in order to salvage some sort of sustainability within the country’s economy.

Balancing act

Of course, the onus is on the two nations to formulate individual plans to overcome these specific challenges, but there has been evidence in recent years of a more collaborative outlook on the continent which could only benefit from having South Africa and Nigeria as driving forces behind it. The Indaba concept is one such initiative already bridging this gap, with both Manufacturing and Mining events attracting a more widespread demographic of attendees and potential investors each year. Held in South Africa, Nigerian companies’ growing presence at the expos has been a refreshing trend in 2014 and 2015 as examples of the latter’s recent efforts to diversify into new sectors. Mining especially could become a serious domain worth exploring for the country as it tries to counteract its oil deficiencies, and there certainly aren’t many countries around the world with more expertise to leverage and more potential business partners to liaise with than South Africa. In an attempt to overcome the crippling power problems in Nigeria, there has also been an increase in the procurement of resources from South Africa to kick-start its drive to find alternative generation opportunities; namely coal in the immediate term. These baby steps are hardly signs of a budding friendship between the two nations, but given Nigeria’s historical prowess in sustaining their previously state-owned energy supply, and South Africa’s traditionally diverse success across the board in being an FDI nirvana, the knowledge and lessons learnt between the two may well be the balancing act that is required to steady the South-West axis; an axis that has spent much of the past two years gazing enviously across to the east as Kenya becomes the latest ‘emerging’ giant keen not to fall on its own sword.

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Unleashing Technology to Transform Children’s Lives Ian Ferguson, VP of Segment Marketing for ARM talks to Africa Outlook about the ‘Wearables for Good’ challenge in Africa, and how it is inspiring the possible applications of wearable tech on a developing continent Written by: Emily Jarvis Africa Outlook (AfO): Firstly, tell me about ARM and the Company’s reach for those who may have not heard of you directly? Ian Ferguson (IF): Our main business is in the design of processor technologies, creating the blueprint for intelligence found in billions of silicon chips in anything from tiny sensor-driven devices to smartphones, cars and even wind turbines. To date, just over 400 companies around the world have licensed our hardware and software technologies, and they include some of the world’s most famous companies. Together with our partners we have been involved in the design, creation

and shipping of some 65 billion chips. That is around 10 chips for every person on Earth. Currently, more than 95 percent of the world’s smartphones are powered by ARM technology which covers central processing units (CPUs), graphics processors (GPUs) and other software and hardware technologies managing critical elements including data security. In the wearables segment, products such as the Fitbit, the Pebble Watch and the Omate Shine are all based on ARM technology. By providing foundational technology, we enable a rich ecosystem and this accelerates the pace of innovation and optimises costs for the customer.

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AfO: Why did you decide to collaborate with UNICEF on the Wearables for Good challenge? IF: All of the above should tell you that we are ambitious, we are good at partnering with other organisations and we want to make a difference. This is where the genesis of the UNICEF collaboration began and this first strand the Wearables for Good challenge, which also includes design firm, frog. Together with our partners, we wanted to help people, to encourage creativity and to move the tech sector

The Talking Book

to understand that doing good is good for business. We decided to do this by creating a new type of global competition: one that is open to all, expert and amateur alike; it aims to bring about a social benefit through targeted use of a new wearable technology which will lead to new technology ideas that are scalable and can work in the most remote locations. This is the first strand of a multi-year partnership between UNICEF and ARM. There are some fundamental principles underpinning this, mainly around the three pillars of global

citizenship: information, opportunity Encouraging and choice. At its heart is the idea that creativity and technology can improve people’s lives doing good in new ways, going beyond the idea of a nice-to-have device, into something that can change the lives of some of the world’s most vulnerable people. Crucially, this is a challenge that is also being sent out to anyone with a good idea. They don’t need to be an expert; they just need to care enough to take part. The challenge is jointly led and that’s important. We believe the

Literacy Bridge is a sevenyear-old organisation that has developed a portable audio computer designed to help educate illiterate populations living in poor areas who don’t have access to knowledge. The “Talking Book,” which does not require Internet or electricity, is used by thousands of people to hear information about everything from medical advice to farming strategies, when and where they need it. The Talking Book is somewhat like a talking encyclopedia that’s customized for each village with specified content and dialect. The device itself has no screen — this increases durability and decreases cost — and uses interactive voice response technology to guide users through the content. You can listen to audio recordings that range from education, health, and agriculture; record your own voice memos; and make copies of those recordings that can transfer one device to another.

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partners all bring something unique. UNICEF has huge worldwide reach and understands how to implement humanitarian programmes at scale. ARM has a breadth and depth of technology expertise in hardware and software design. Frog brings its in-depth knowledge of design and functionality, and together we all want to encourage and inspire individuals and companies to deal with some of the world’s most difficult problems. AfO: Tell me more about the new initiative, its geographic reach and demographic? Why do you see children as your key target audience for wearable tech? IF: Our attempt is to make this as broad as possible. We are not prioritising one region over another; the only requirements are that the designs be cost-effective, rugged and durable, lowpowered, and scalable. In terms of the focus on children, there are challenges (famine, health, sanitation) around the world which can have profound and lifethreatening impacts on the very young. This includes solutions addressing the number of children that die when born prematurely, or fall ill from poor quality water supplies and so on. Essentially we expect this competition to attract a diverse range of solutions, many of which are transferrable across the world. AfO: What impact has the Wearables for Good challenge made in Africa so far? IF: There are some great case studies that demonstrate the impact that new technologies can have on communities. The deployment of very low cost smartphones, coupled with what is effectively an egg cup plugged into the microphone socket, are enabling people in South African townships to get accurate information about the health of their hearts without needing to visit specialist facilities that may be a long way away. Another example is a fingerprintreading device from Simprints. It’s

Enabling people in South African townships to get accurate information about their health

being rolled out to more accurately link people to their medical records. This is proving hugely useful in establishing the identities of patients - many of whom are illiterate - accessing medical care and avoiding potential mistakes. We are of course as aware as anybody that there are difficulties when bringing the latest technologies to Africa, where there can be issues with education, awareness and connectivity. For these reasons, we expect to see many applications come

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through the Wearables for Good initiative that can cope with limited connectivity, are intuitively easy to use and also require minimal power. We’ve seen a great example of this with the Talking Book project (developed by Literacy Bridge), which is a very low power device that is preloaded up with farming, education and healthcare information. The device is somewhat like a talking encyclopedia that’s customised for each village with specified content and dialect.

Empowering individuals with technology

Wearables for Good initiative, however, I hope to see: • The percentage of premature babies dying decrease significantly; • Earlier detection and treatment of health issues (HIV, malaria, waterborne bacteria); • Increased crop yields to help communities be more self-sufficient than they are today through the connecting of individuals - via smartphone or wearable tech - to important data such as irrigation, animal wellbeing and the weather.

AfO: Given the tech revolution, particularly in Africa, where do you see wearable tech on the continent in the next five-10 years and what factors led you to this conclusion? IF: There are several positive moves underway to help technology become more accessible in Africa. More and more big companies are looking to deliver internet connectivity to the continent than ever before. There has been - and still is - an incredible erosion of pricing and increased functionality

of smartphones, putting the power of a PC in the hands of more people around the world; giving otherwise isolated people access to connectivity and the internet along with personal computing capabilities. The arrival of smaller, lower power, ‘battery-less’ sensing technology - using movement or sunlight etc. to charge - is having a huge impact on the ability to bring this innovation to more remote areas. These are just some of the ways that technology has been empowering individuals. In the 10 year timeframe of the

Moreover, there should be no reason why this type of solution cannot be implemented in other areas of the world. That said, there are a very different set of resource constraints and challenges that vary across the world’s developing nations such as lack of power sources or an unreliable supply of power, cost challenges, the availability of cellular connectivity and so on. Most importantly, the Wearables for Good initiative has a job to understand those local use cases and to develop a gamechanging solution to specifically address issues on a case-by case basis. For further information on the Wearables for Good challenge, visit: http://wearablesforgood.com

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Exploring Alternatives to

Mass Freight Transportation Reinhardt Technology Research Ltd, a European startup company, is hoping its vertical take-off and landing solution will contribute to the future of the air freight industry Writer: Emily Jarvis

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CONCEPT DESIGN IMAGE: SAMVEL SARGSYAN, RTR DESIGNER

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Thorsten U. Reinhardt, Company Director. Reinhardt Technology Research Ltd

THROUGHOUT THE YEARS, aviation has always formed a crucial part of transport infrastructure. According to its 2030 report on the subject, the OECD predicts that global airline traffic could increase by approximately 4.7 percent annually in line with the anticipated doubling of global GDP. For the shipping and logistics industry in particular, air freight transportation is expected to increase by 5.9 percent a year between now and 2030. Based on these predictions, air freight traffic will triple in 20 years, and handling of shipping containers at ports will quadruple by 2030. With this huge demand comes an urgency to prepare the industry for this level of growth and generate new and innovative solutions that better equip the industry to handle

the situation. Given that the current infrastructure is unprepared for this velocity of expansion, it will require enormous investment today to stand the chance of being able to cope. One such person who is hoping to secure investment to assist the industry is Thorsten Reinhardt of Reinhardt Technology Holdings Limited; a Company Director with a passion for finding a viable solution to what is fast developing into a global problem. Africa Outlook (AfO): Firstly, tell me about the TU 523, specifically its advantages and applications? Thorsten U. Reinhardt (TR): The TU 523 is an aircraft with vertical take-off and landing capabilities. It is different to many other aircrafts as it is propelled

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by electric turbines, which feed their energy from an electric hybrid power system. Generally, this is nothing new and has been demonstrated as a feasible option in hybrid vehicles already. However, whereas the primary power in todayâ&#x20AC;&#x2122;s hybrid car is represented by the combustion engine, the TU 523â&#x20AC;&#x2122;s primary power propelling the aircraft is electric so that the on-board generator can maintain the high charge level of the energy storage devices. This allows the gas-driven generator to operate at a more optimum efficiency of above 55 percent, 95 percent of the time. The gimbal propulsion system allows the electric turbines to move freely, making the aircraft more agile and versatile in its manoeuvres so it can hover without any drift. This means the TU 523 can to be mass-produced and also priced competitively with the likes of ground transportation methods such as lorries. It became clear that if we were able to go into mass production with an aircraft that did not need infrastructure to land, then this would be a valuable solution that could be utilised especially in the developing world and so the concept of the vertical take-off and landing concept was born and with it, the necessity to investigate how we would generate sufficient power to lift the shipping containers. Several years down the line, a first working prototype of such an engine was developed and we went to work with the Bolivian government on an implementation plan.

CONCEPT DESIGN IMAGE: SAMVEL SARGSYAN, RTR DESIGNER

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AfO: What are the benefits of transporting a container using the TU 523 compared to existing methods? TR: Given the level of traffic and congestion on our roads today and how the overall cargo handling level is expected to significantly increase by 2030, our infrastructure is not robust enough to cope with the increase.

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The Future in VTOL Aviation video clip showing how the collection of a shipping container is executed

Already the number of lorries on the road is causing concern and frustration for other vehicles on the road. Especially in the UK, being an island and having seen the effects of Operation Stack from the recent strike held by MyFerryLink. My primary concern is the developing world, however. While there may be ports available to facilitate the delivery of shipping containers, the non-existent or very poor infrastructure shackles economic growth for these countries. In Ivory Coast for example, roads built to last 20 years are only able to last two or three, resulting in a 60 degradation of road infrastructure. The applications of the TU 523 in this

â&#x20AC;&#x153;The TU 523 has been designed in such a way that it is capable of identifying shipping containers and landing directly on top of them in order to transport and deposit the cargo to its destinationâ&#x20AC;?

market are endless, and we would like to deploy our solution to developing countries with the ability to transport any kind of goods from A to B without the pressure of having to build new and expensive infrastructure; while at the same time giving these countries a big advantage through the ability to transport freight quicker and cheaper than ever before. The TU 523 has been designed in such a way that it is capable of identifying shipping containers and landing directly on top of them in order to transport and deposit the cargo to its destination without the need for any new infrastructure such as special

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runways or human resource. Our product is capable of cooperating with the existing methods of transportation and gives great advantages especially to developing countries who are struggling to maintain or finance new road infrastructure, such as in Africa. The solution behind the TU 523 is available now and can be implemented within a timeframe of five years in any country that is willing to pilot this technology as their infrastructure solution.

AfO: How do you believe the TU 523 can benefit Africaâ&#x20AC;&#x2122;s logistics sector, and what countries in particular on the continent have you identified and why? TR: Our solution is not limited to any one country on the continent. Deploying the TU 523 in Africa would be the start of something extremely beneficial, growing our business to new heights as well as allowing the continent to reap the benefits. This has always been

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seen as a primary market for us, as a huge space in which to grow and make a meaningful contribution to transport infrastructure. We have experienced a sense of open-mindedness among the people that we have been in touch with which has been welcomed and confirms that our solution is on the right track. My vision is to not only deliver the TU 523 to Africa in order to facilitate faster and cheaper transportation of goods, but I would like to work alongside

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CONCEPT DESIGN IMAGE: SAMVEL SARGSYAN, RTR DESIGNER

these countries during our own development period and give them the opportunity to build, for themselves, a fabrication and assembly line; which through a licensing agreement, will allow them to not only transport their goods from A to B, but also empower individuals by educating them in the skills needed to work in aviation and logistics. This way, implementing the TU 523 reaches much further than just transporting freight.

“It is vital that we focus on forming relationships with early adopters of our technology so that we can continue to make sure our solution is the best it can be. Investors need to believe in the potential the product in order to demonstrate to the rest of the world that it is a viable solution. I believe that if we can achieve this, success is sure to follow”

AfO: Lastly, what do you hope the future holds for the TU 523? TR: The current logistical infrastructure will no doubt see an extension of the road network, the expansion of ports and ships will continue to grow in size to cater for an ever-growing population. This means the industry will require additional, larger dry ports for ship servicing, storage and unloading too. However, I am of the opinion that going bigger is not necessarily going to be a solution for the industry. Similarly, the use of mini drones to transport packages until five kilograms is also not the answer and will add further traffic to an already congested airspace. From my perspective, the TU 523 is just one drop in the ocean what will lead to a new era of many new inventions, designed not only by us but also by others. We are always on the lookout for open minded investors who share our vision and can see beyond the current challenges and identify that now is the time to begin researching solutions. Once we receive investment, our main focus will be divided between the continuous development of the control software, the development of the engine and generator as well as the electric turbines. Moreover, we will continue to engage in disucssions with governments to demonstrate the economic benefits our technology is able to bring. It is vital that we focus on forming relationships with early adopters of our technology so that we can continue to make sure our solution is the best it can be. Investors need to believe in the potential the product in order to demonstrate to the rest of the world that it is a viable solution. I believe that if we can achieve this, success is sure to follow. We see the TU 523’s current ability to transport one container at a time as merely the starting point in our development for an alternative to mass freight transportation.

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is a leading business-to-business publication promoting and showcasing the leading companies across an array of sectors on the continent. Appearing in both digital and print, the publication is aimed at boardroom members and hands-on decision makers, reaching more than 165,000 business executives. Each month we feature leading companies and business executives by profiling their operations and success stories. Covering areas of best practice, capital investments, the supply chain, innovation and continuous improvement, we aim to promote all that is good about the industry and the region, with your company taking centre stage throughout it all. Producing business profiles across the full range of sectors and every corner of the continent, Africa Outlook is the platform to promote your business success.

Read on for this monthâ&#x20AC;&#x2122;s profiles. Emily Jarvis, Deputy Editor emily.jarvis@outlookpublishing.com

If you want to enjoy the exposure and coverage we can offer, please feel free to contact us to discuss the opportunity further. Tell us your story and weâ&#x20AC;&#x2122;ll tell the world. Matthew Staff, Editorial Director Tel: +44 (0) 1603 959 655 matthew.staff@outlookpublishing.com

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Change WINDS OF

“We’re in this together, and we’re starting to get it right” is the rallying cry from SAWEA as the wind industry plays an increasingly significant role in South Africa’s energy sector Writer: Matthew Staff Project Manager: Tom Cullum

ince 1998, the South African Wind Energy Association (SAWEA) has operated as a common law voluntary association; run as a non-profit organisation throughout its tenure, and moving into its first permanent office as a Department of Social Development-associated organisation in 2011, in Johannesburg. Representing Southern Africa’s wind industry, the Association includes national and international members active throughout the sector’s supply chain, forming a collaborative entity striving to remove obstacles that are currently hindering the full potential of sustainable wind energy activities in the region.

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As the Association’s website indicates, this remit includes: • “The development of cogent and sustainable South African energy policy that fully facilitates the development of the country’s wind power potential; • The promotion of the harnessing of wind energy in large and small scale applications; • The promotion of excellence in wind energy and related areas of business; • The provision of information to government, media and the public on behalf of the industry; and • The provision of pertinent information to members.” As a movement that has catered for all in Southern Africa looking to

promote the use of wind energy, its month-to-month activities not only include involvements in various expos and events, but also in helping to drive significant projects ongoing across the continent and predominantly in South Africa. Aurora Wind Power, Umoya Energy and Rainmaker Energy are just three examples of projects and companies leveraging the positivity that now emanates around wind power generation, as a result of SAWEA’s ongoing influence. This month’s Africa Outlook features all three as prime examples of the potential that wind power has in a country that has had its fair share of energy struggles in recent years, while SAWEA continues to operate in the background to ensure that the current momentum is not lost in the years to come. So far in 2015, this has incorporated an active role being played in the Renewable Energy Festival in Cape Town, in March, as well as a more recent announcement that SAWEA’s ‘Windaba 2015’ will take place in the same city in November under the theme; ‘Powering the Winds of Change’.

The Association’s #iheartwind campaign is further evidence of SAWEA’s ongoing drive to enhance the sector’s prominence, and an announcement in April confirmed, from a governmental perspective, that the wind industry has reasons to be upbeat for the future. The Department of Energy announced that the procurement of renewable energy would be accelerated and expanded, as part of the bidder confirmation for REIPPP Round 4, with the intention of procuring an additional 6,300 MW of renewable energy, on top of the existing 5,243 MWs which has carried the REIPPPP process through thus far. In the past it has been implied that wind power will receive approximately half the allocated MWs, which will seemingly have only positive impacts on SAWEA’s efforts and targets. The Association’s CEO, Johan van den Berg said: “By this logic, we’re looking at perhaps an additional 2,500-3,000 MW of wind power and a procurement process that extends another three-four years into the future. This, once gazetted,

should give comfort to international investors to invest in local factories that can push the local content of wind farms to about 54 percent, with the upper 60s in reach. “Moreover, the money being put into local community development around wind farms will rise from the present R5 billion over the next twenty years, to at least R10 billion and perhaps much more.” Van den Berg added: “Renewable energy is coming just at the right time. There is a lot of it ready to be built immediately. The government is recognising this and has now communicated a vision that, given the volatility in our sector, is remarkable for its courage and perspicacity. “Wind power is core to this and we expect our industry to continue its very fast growth, while continuing to deliver on the social compact with government. Jobs and rural development, industrialisation and enterprise development are aspects as important as electrons on the grid. “We’re in this together, and we’re starting to get it right.”

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West Coast 1

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Wind farms are rapidly finding homes in South Africa’s windswept provinces, and with the REIPPP programme in full swing, Aurora Wind Power is keen to make its mark on the landscape, starting with West Coast 1 wind farm Writer: Emily Jarvis Project Manager: Tom Cullum wned by a consortium involving an experienced international Independent Power Producer (IPP), ENGIE (formerly GDF SUEZ) and South African investors, Investec Bank Limited and Kagiso Tiso Holdings, Aurora Wind Power proudly celebrated the commercial operation of its 94MW West Coast 1 wind farm this month, beginning to generate full output of electricity on schedule, on 9 June, 2015. Secured in the second bidding round of the Renewable Energy Independent Power Producer Procurement (REIPPP) programme organised by South African authorities, West Coast 1 wind farm is strategically situated in the Western Cape Province, 130km north of Cape Town near Vredenburg, where the quality of wind resource produces a high quantity of electricity. “Factors such as this and the proximity of the electrical network determine a site’s suitability for a wind farm. Additionally, a favourable local logistical and infrastructure environment also contributed to deliver West Coast 1 on time and in safe conditions,” details Tristan Bosser, Chief Executive Officer (CEO) of Aurora Wind Power. Driving along the West Coast road just outside of Cape Town reveals the

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INVESTEC

he Aurora 94 MW Wind Power project, initiated seven years ago, will provide environmentally sustainable energy generation and ease South Africa’s current electricity constraints. Socio-economically, Aurora aims to establish several educational initiatives in the local community. This is in addition to the more than 600 jobs generated during construction and the 24 permanent jobs created. Investec has a multi-disciplinary global team, capable of advising, arranging and structuring finance and underwriting transactions. Our renowned expertise and knowledge of the Power and Infrastructure arena is evident through our financing of approximately 6 900MW of Thermal, 1 342MW of Wind, 1 065MW of Solar, 2000MW of Hydro and 70MW of Biomass globally. In certain markets and sectors, we also play a development role, structuring projects to attract long-term capital. Most recently we have played a development role in the following projects:

West Coast 1 - Wind turbine installation

extent to which the area has become a renewable hotspot; with the likes of Hopefield wind farm just one example of the many projects currently in operation as a direct result of the well received REIPPP programme. With the celebration of Global Wind Day on 15 June, 2015, the South African Wind Energy Association reported that 294 wind turbines have been installed to date in South Africa, which gives clear indication that wind power is truly taking off in South Africa. The Association also reported that the country has the potential for 2,000 wind turbines to be installed by 2020. “Across South Africa, more than 20 large-scale wind farms under construction are due to generate close to 2,000MW of power when completed. There has been a high level of transparency in the competitive process organised by South African authorities which has been welcomed by the industry and all involved players,

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• 4.29MW Eternity Power, the first of its kind co-generation power plant using Ormat’s Organic Rankine Cycle technology in SA (current commission)

Across South Africa, more than 20 large-scale wind farms under construction are due to generate close to 2,000MW of power when completed

• 100MW Kathu Solar Park, one of the largest concentrated solar plants in SA (preferred bidder status) • 10.7MW Power Alt, the first gas-fired IPP developed in SA (in operation) • 40MW Kuvaninga, the first project financed natural gas-fired IPP in Mozambique with EDM as the sole off-taker (under construction). With a co-development portfolio in excess of 500MW in the Western and Northern Cape, Investec aims to increase its participation in the wind industry. T +27 11 286 7215

www.investec.co.za/power

Bold ideas have their own power. Hereâ&#x20AC;&#x2122;s the real deal Investec Power and Infrastructure Finance We partner closely with our clients on all projects. This ensures that innovative investment opportunities are uncovered and developed to their full potential. Weâ&#x20AC;&#x2122;ve been at the forefront of power and infrastructure finance for more than 20 years, and our in-depth analysis, fast decision-making and flexible solutions show all the hallmarks of a business relationship you can trust. To find out how we can help you with your next project, call +27 11 286 7215 or visit investec.co.za/power

Power & Infrastructure Finance The information contained in this communication does not constitute solicitation for investment, financial or banking services. It is for informative purposes and not intended to constitute advice in any form. The information therefore has no regard to the specific investment objectives, financial situation or particular needs of any specific recipient. Investec Bank Limited accepts no liability whatsoever for any loss or damage of any kind arising out of the use of all or any part of this communication. Corporate & Institutional Banking, a division of Investec Bank Limited. Reg. No. 1969/004763/06. A registered credit provider, registration number NCRCP9. A member of the Investec Group.

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ENGIE

NGIE (formerly GDF SUEZ) is a global energy leader that develops its businesses – power, natural gas, energy services – around a model based on responsible growth. We provide innovative solutions based on our expertise in four key sectors: independent power production, natural gas, renewable energy and energy efficiency. Long-term energy partner for Africa • Over 50 years of experience on the continent • 2.8 GW power capacity in operation & under construction + another 0.5 GW renewable capacity under development (mid-2015) • First mover in independent power generation in South Africa (Peakers) • Global gas expertise to be leveraged for Africa

The wind farm is expected to offset an 5.6 million tonnes of CO2 over 20 years

notably the financing institutions, which consist mainly of South African banks. Other African countries are showing interest in this renewable model as well. This model is considered of interest by other countries in Africa. West Coast 1 wind farm fits right into this environment, boasting 47 turbines, each with a generation capacity of 2MW and a total project investment of close to two billion rand,” says the CEO. West Coast 1 started commercial operation on schedule and is a shining example of what can be achieved over the course of two years since construction began. “The wind farm is expected to offset an estimated 5.6 million tonnes of CO2 over the 20-year duration of its power purchase agreement (PPA). The estimated annual energy production represents the consumption of 110,000 low income houses, or 45,000 middle income houses. The success factors that contributed to this achievement are solid partnerships,

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We are... able to report zero working accidents during our construction period, a notable achievement of which we are extremely proud

strong support from both local and national authorities and highly motivated teams. We are also able to report zero working accidents during our construction period, a notable achievement of which we are extremely proud.”

REIPPP Programme

In order to curb the country’s reliance on coal for electricity and contribute towards decreasing carbon emissions, the REIPPP programme was introduced with the hopes of delivering 3,625MW of renewable energy by the end of 2016. “It has really taken off which has encouraged the South African government to grow the programme larger than originally intended; and there is talk of them doubling the MW available in a substantial programme extension. The REIPPP programme is moving in the right direction and the additional megawatt allocation in round 4 promises to bring in a further 1,800MW

Energy services Dependable and carbon-light power

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Overcoming construction challenges in difficult environments

to be awarded within the next year by South African authorities. “Its success has created fierce competition in the wind industry, which has resulted in the price of wind energy decreasing every year, becoming the cheapest form of renewable energy across all technologies,” comments Bosser. South African authorities have now approved more than 50 renewable IPPs and each project will require connection to the Eskom network in order to evacuate the power into the regional and national grid. This represents both large and sudden construction management and financing efforts for Eskom. “To cope with this big challenge Eskom has begun subcontracting IPPs via the specific procedure of a ‘selfbuild agreement’ to complete the work for them, which is proving very efficient given the current power crisis environment; taking some of the pressure off Eskom,” says Bosser.

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Challenges

During the construction phase, both in terms of job creation and South African local content purchase, the project exceeded the objectives for local economic development

Aurora Wind Power faced many challenges when realising the West Coast 1 project, both in terms of grid connectivity and site construction. “Firstly, in terms of the physical operating environment, deep sands along the 33km grid connection servitude hampered the construction supply chain, specifically when it came to the delivery of concrete for the 100 overhead poles,” Bosser explains. “Secondly, in terms of erecting the wind turbines themselves, we found shallow boulders when excavating certain wind turbine foundations which subsequently required the use of dynamite. Strong seasonal summer winds also often halted the use of cranes for several days therefore, to maintain our timelines, we worked closely with Vestas to work through the night to make use of less windy slots and organise additional specific safety measures to support night-time construction,” he further adds.

Team training

Leveraging both the strengths of South Africa’s construction industry and the international experience of ENGIE and Vestas, Aurora was able to obtain all the skills required for every aspect of the West Coast 1 project. The construction of the site created more than 600 jobs, 450 of which were from the surrounding communities. From design and logistical arrangements through to project management and maintenance, the main project contractors – Vestas for the turbines and their management and Consolidated Power Projects Pty Ltd (CONCO) - coordinated with local subcontractors and were able to hire from the local communities. Bosser adds: “Expats like myself have been recruited to initiate skills transfer right down the value chain, given our experience working on wind farms in other countries. During the construction phase, both in terms of job creation and South African local content purchase, the project exceeded the objectives for local economic development agreed within the South African government’s economic development goals (EDGs).” These economic development goals include an emphasis on corporate social responsibility projects, which Aurora Wind Power has taken very seriously in order to contribute to socio-economic development initiatives in the local area. So far, the Company, in partnership with a

The construction of West Coast 1 created more than 600 jobs, 450 of which were from the surrounding communities

South African NGO, has initiated a five year upliftment programme in the 24 primary and high schools of Saldanha Bay Municipality, as well as bursary programmes for students from the local communities. Another important Company topic is ensuring the safety of all staff, which sits at the centre of Aurora Wind Power’s company policies. “We place a very strong emphasis on this aspect of the business and this is part of the selection criteria during our recruitment process. We were able to achieve zero working accidents throughout the whole construction period, for both the grid connection

and wind farm project. Construction of large infrastructures implies exposure to a high level of risks - such as earthworks, working at heights with large cranes and heavy loads, being in a high voltage environment and so on – therefore, the necessary risk assessment and corresponding preparation was organised to minimise exposure for everyone involved in the project,” he emphasises. Aurora Wind Power will continue to maintain the West Coast 1 wind farm with help from Vestas, while looking to continuously improve electricity output where possible to get the most from each turbine. Bosser concludes: “West Coast 1 has no doubt been a learning curve in terms of the challenges South Africa’s new IPP and new renewable landscapes can bring, but the project was delivered on time and met all expectations. Subsequently, we hope to apply all our learnings from this project to others in the future, setting our sights even higher to secure higher electricity production levels to really change South Africa’s renewable future.”

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Good Example in South Africa IPPs Set a

Umoya Energy has demonstrated its commitment to not only contribute to creating a greener future for the country, but also the ongoing provision of community upliftment projects Writer: Emily Jarvis â&#x20AC;˘ Project Manager: Tom Cullum

Cookhouse Wind Farm

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moya Energy is an IPP (Independent Power Producer) created as a special purpose vehicle (SPV) to develop and own Hopefield Wind Farm, South Africa’s first wind farm to reach commercial operation date (COD) on 1 February, 2014. Umoya is a recognised name in South Africa’s wind energy sector, having been on the renewable energy scene since the start of the REIPPP Programme this decade. During this time, the Company has been joined by a wide range of local and international IPPs also seeking to participate in the

flourishing renewable energy industry in South Africa. “The shareholders of both of our wind farms [Hopefield and Cookhouse] have taken an active and supportive role throughout the development, construction and operational phases. Given that both projects were built in the first round of the REIPPP Programme, shareholder support was welcomed as we have navigated what was fairly uncharted territory in South Africa,” says Sam Cook, Technical Manager for Hopefield Wind Farm and Cookhouse Wind Farm. Since completing construction, Umoya has turned its attention to

optimising the operation of its power plant as well as implementing and supporting community projects in the Hopefield area. “The South African Wind Energy Association (SAWEA) is promoting coordination between its members, and some IPPs whose projects are in close proximity are already preparing to work together on economic development (ED) projects. Given that Hopefield Wind Farm (HWF) has been fully operational for more than 17 months now, our attention has turned to economic development (ED) initiatives, in addition to continuing in our efforts to optimise operation

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and maintenance (O&M) of the wind farm,” Cook explains. As with other Round 1 projects, the necessary skills for building-out both wind farms were sourced through a combination of local and foreign companies. Now, as operating plants, the requisite skills are largely and increasingly coming from within South Africa as the companies involved invest in ongoing training and development of staff. Cook continues: “Both O&M contractors [Vestas for Hopefield and Suzlon for Cookhouse] are continually training their wind turbine service technicians. Suzlon has 15 South African technicians on staff who operate and maintain our S88 turbines. They began their training as wind turbine technicians at our wind farm during the construction phase and some have even visited India for training. Their training and professional development is ongoing.”

Driving costs down

Wind energy alone is predicted to contribute around R7 billion to the community development over the next twenty years. We think this will fundamentally transform these rural communities for the better

Creating a highly skilled pool of talent is vital considering the rapid growth of wind power in South Africa in general. While it is subsequently having an extremely positive effect on the country’s economy, it is also helping to mitigate power generation challenges, as well as delivering cost savings to those participating in the REIPPP Programme, which in turn leads to cheaper electricity. Commenting on the current state of the industry and its economic impact in SA so far, SAWEA comments: “Research by the Council for Scientific and Industrial Research (CSIR) has shown that wind energy is presently costing South Africa less than nothing. Savings in diesel and coal costs should be added to the economic savings

REIPPPP Renewable Energy Independent Power Producer Procurement Programme South Africa has a high level of Renewable Energy potential and presently has in place a target of 10,000 GWh generated by renewable energy sources. The required generation capacity from renewable energy sources is estimated at 3,725 megawatts to ensure the continued uninterrupted supply of electricity throughout South Africa. This IPP Procurement Programme has been designed so as to contribute towards the target of 3,725 megawatts and towards socio-economic and environmentally sustainable growth, initiating the growth and stimulation of the renewable industry in South Africa.

Hopefield Wind Farm

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Hopefield turbine

from avoided load shedding. These benefits have increased significantly in the past six months, over the previous period. If we assume South Africa will be electricity constrained until 2020, it is fair to assume that an expansion of the REIPPP Programme will yield enhanced benefits. “We believe that the South African government agrees with this logic, leading to the Minister of Energy’s recent announcement that the Programme is being expanded and expedited. Wind energy alone is predicted to contribute around R7 billion to the community development over the next twenty years. We think this will fundamentally transform these rural communities for the better.” Those within the industry hope that firm commitments will be made with respect to megawatts allocated under future rounds of the REIPPP Programme in order to enable further investment in local manufacturing.

Cookhouse Wind Farm

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ALESCO

lesco is a global insurance broker and risk management consultant, with specialist teams operating in the power and energy industry. We represent our clients throughout the development, construction and operational phases of Independent power projects, interacting with sponsors, lenders, contractors and any other parties engaged in your Project. Our expert teams design, arrange and service construction and operational insurance programmes. Our client base on the African continent spans 6,000 MW of independent power across 15 countries and includes thermal, hydro, wind and solar projects.

Cookhouse, the largest wind farm in Africa today

Cookhouse Wind Farm

Located near the town of Cookhouse in the Eastern Cape Province, Cookhouse Wind Farm comprises 66 turbines, each with a hub height of 80 metres, giving a total installed capacity of 138.6MW. One of the largest wind farms in Africa, it reached COD in November 2014 and has been delivering electricity to the Eskom grid since then. Jannie Retief, CEO of Cookhouse Wind Farm, says that the project is expected to deliver around 370,000MWh per annum of clean

energy into the grid; which is enough electricity to power 138,000 lowincome homes or 57,000 mediumincome houses. “The excellent cooperation of contractors, subcontractors, shareholders, lenders and Eskom, underpinned by a strong contractual framework governing these relationships, has supported the realisation of the project. This made Cookhouse, the largest wind farm in Africa today, a reality,” he continues. In order to produce the same amount of electricity using fossil fuels, a South African coal-fired power station would emit approximately 384,000 tonnes of CO2 every year; equivalent to taking over 78,000 cars off the road. Cookhouse Wind Farm has established itself as a market leader in a number of aspects. Over and above being the largest South African wind farm at the time, it is 25 percent owned

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On our key projects across the continent we work in tandem with our Africa partner, Lapis Re, to ensure we consistently provide our clients with the global expertise and local knowledge needed to deliver innovative and competitive insurance solutions. Lapis Re is a renewable energy specialist insurance and reinsurance broker with international presence but rooted in Africa powering our client’s insurance solutions on the continent in respect of Development, Construction and Operational Projects. Our benefits to our clients engaged in Power Generation, Transmission and Distribution is our ability to provide investor security through insurance solutions that result in materialized and sustainable projects by applying knowledge, skill and the know-how in the 14 countries we have conducted business on the continent. Henry Croft-Baker - Partner T +44 (0) 207 204 6191 E Henry_Croft-Baker@alescorms.com Bob Lock - Partner T +44 (0) 207 204 1824 E Bob_Lock@alescorms.com Devash Appalraju – Director T +27 (0) 31 819 7872 E Devash@lapisre.com

www.alescorms.com

MANY INSURANCE DEMANDS, ONE INSURANCE SPECIALIST For independent power producers With experience servicing 6,000MW of independent power in 15 countries across Africa, including thermal, hydro, wind and solar projects, our team of experts understands your complex business needs. For more information visit:

ALESCORMS.COM

CREATING CERTAINTY

BUILDING CONFIDENCE

ALESCORMS.COM

Alesco is a trading name of Alesco Risk Management Services Limited. Alesco Risk Management Services Limited is an appointed representative of Arthur J. Gallagher (UK) Limited which is authorised and regulated by the Financial Conduct Authority. Registered Office: The Walbrook Building, 25 Walbrook, London EC4N 8AW. Registered in England and Wales. Company Number: 1193013.

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ARCUS CONSULTANCY

rcus Consultancy Services is an environmental, planning and engineering consultancy, based in Cape Town, South Africa. Arcus Ecologists are undertaking environmental monitoring at the Hopefield Wind Farm in the Western Cape, South Africa, one of the first operational facilities in the country, to understand and minimise the impacts of wind turbines on bats and birds. Arcus designed the monitoring survey which employs Hopefield community members to undertake regular searches for bats and birds, giving them opportunities in the environmental and renewable energy sectors. Arcus is committed to delivering technically sound projects efficiently and with minimum risk.

www.arcusconsulting.co.za

Hopefield Home Improvement Project

by the local community through the Cookhouse Wind Farm Community Trust; five times the governmental target for local community ownership. The project has already supported many local charitable organisations including soup kitchens, special day-care centres for children with disabilities, care homes for the elderly, foster care homes and sports facilities. The establishment of the Community Trust will ensure that local development projects will continue to benefit from dividends throughout the 20-year project life.

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Hopefield Home Improvement Project

Over a period of two years, 19 previously unemployed residents in Hopefield are being trained and working as artisans

The Hopefield Home Improvement Project is the first major project undertaken by the Hopefield Wind Farm Local Community Company. Over a period of two years, 19 previously unemployed residents in Hopefield are being trained and working as artisans making improvements to more than 600 homes in this small town in the Western Cape. â&#x20AC;&#x153;The Home Improvement Project will see the installation of solar water

Environmental Consultants Committed to delivering technically sound projects efficiently and with minimum risk.

Tel: +27 (0) 21 412 1529 Cell: +27 (0) 76 340 8914 Email: AshlinB@arcusconsulting.co.za Arcus Office 211 Cube Workspace, Cnr Long Street and Hans Strijdom Avenue, Cape Town, 8001 www.arcusconsulting.co.za

geysers, insulated ceilings and electrical reticulation in Hopefield homes. By the end of June, a total of 207 homes had been completed by the 19 local artisans who are being trained in plumbing, electrics or carpentry. Their training commenced with a four week course at Northlink College in Cape Town. “The artisans are now honing their skills further with on-the-job training. The project aims to prepare them for employment or entrepreneurship roles in construction and related sectors. We are looking at ways to assist them in this regard,” explains Cook.

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MARSH IS DELIVERING CHANGE WHERE OTHERS SEE RISK, WE SEE OPPORTUNITY Proudly leading the market in the South African REIPPP MARSH AFRICA Africa’s pre-eminent Insurance Broker and Risk Advisor www.africa.marsh.com | +27 11 060 7100

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30 June 2015 08:27:17 AM

An authorised financial services provider FSB/FSP: 8414

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Renewable Solutions COST- COMPETITIVE

Rainmaker Energy has witnessed the changing attitude towards South Africaâ&#x20AC;&#x2122;s renewable energy sector firsthand, having been present there since before the REIPPP Programme was established Writer: Emily Jarvis â&#x20AC;˘ Project Manager: Tom Cullum

s a specialist in innovative renewable solutions, Rainmaker Energy is a privately owned company with broad expertise as an originator, developer and owner-operator of renewable energy assets in South Africa. With firm foundations as a 100 percent South African-owned independent power producer (IPP), Rainmaker Energy has ambitious goals that it hopes to achieve in the next few years, eyeing opportunities in the global photovoltaic (PV) industry, along with the continued interest and expansions of the onshore Dorper Wind Farm in line with REIPPP Programme goals.

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From its offices in Johannesburg, Cape Town and a newly established base in London, UK, Rainmaker has strategically positioned itself in two of the world’s renewable hotspots, leaving it well positioned to access and mobilise project development and investment opportunities across Africa, Europe and the Middle East. The Company has developed an onshore wind project pipeline in excess of 450MW in South Africa since entering the market in 2009, prior to the official announcement of the REIPPP Programme in 2011; developing one of the first large scale grid connected wind projects – Dorper Wind Farm – with a further 330MW of wind and 290MW of solar PV projects also under development.

Representatives of Dorper and lenders on signing Power Purchase Agreement and Implementation Agreement

“South Africa has fantastic wind and solar resources. We also have a situation where the country is in the grip of a major shortage of power supply, resulting from a myriad of well-documented factors including the delay in bringing Eskom’s new thermal generation capacity online. This predicament has presented a huge opportunity to the renewables sector to step in and demonstrate that renewable energy can play a significant role in the energy generation mix of a developing country. The South African Government saw the opportunity for Public-Private-Partnerships in the energy sector and has run a very credible procurement process. The fact that National Treasury has stood behind the programme, and provided payment guarantee for Eskom’s offtake, has been one of the reasons that so much foreign investment has been attracted to the local market.” - Gavin James, Director, Rainmaker Energy

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“Our first project, the 100MW Dorper Wind Farm has been fully-operational since 9 August 2014 and was awarded ‘African Wind Deal of the Year 2012’ by Project Finance Magazine, in recognition of its unique and innovative financing structure,” says Gavin James, one of Rainmaker’s Directors. Given its full independence, Rainmaker benefits from flexibility on its debt and equity funding, having made no prior commitment to particular funding bodies. Combine this with a strong in-house technical, commercial and legal team who ensure each project is right for the Company portfolio, and Rainmaker Energy is ready to capitalise on the burgeoning market for renewables in key global markets.

Stormberg

Situated in the Eastern Cape province, between the towns of Molteno and Sterkstroom, Dorper Wind Farm is the perfect example of Rainmaker’s ability to see a renewable project through all challenging situations to its timely completion in a cost-competitive fashion. The Wind Farm consists of 40 Nordex 2.5MW N100 turbines, collectively generating approximately

281,196GW a year, with Nordex providing the key operations and maintenance of the site. The Dorper Wind Farm represents the first phase of Rainmaker’s greater Stormberg Wind Energy facility that is currently under development. Rainmaker Director, Luke CallcottStevens explains: “When we initially commenced development in 2009, the REIPPP Programme had not been announced and there was no indication that there would be a cap on maximum installed capacity. The Dorper project was thus initially planned to be a 550MW facility and we secured the requisite land, and an Environmental Authorisation (EA) for 550MW was then approved by the Department of Environmental Affairs.” Once it became apparent that the REIPPP Programme would have a 140MW cap on installed capacity for wind projects, Rainmaker elected to reduce Dorper to 100MW in order to ensure ease of connection into the

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HARNESSING RISK ON THE WINDS OF CHANGE

Proudly leading the market in the South African REIPPP MARSH AFRICA Africa’s pre-eminent Insurance Broker and Risk Advisor www.africa.marsh.com | +27 11 060 7100

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onsite 132KV distribution line and we applied for the EA to be amended and 30 June 2015 08:27:38 AM split into four separate projects so as to be compliant with REIPPPP. “Thus was born the Loperberg project (140MW), Malabar project (140MW) and Spreeukloof project (53MW), which will each connect into the onsite 400KV transmission line,” adds Doug Jenman, a Director for Rainmaker Energy. Eastern Cape is a favourable area for wind farm development due to a number of factors, including the excellent availability of wind resource in the area and a continually improving road network infrastructure to transport heavy loads to the area. In terms of environmental impact, EIA studies have shown that risk is limited in the Eastern Cape, which meant Stormberg received full environmental authorisation from the Department of Environmental Affairs for Dorper and the next three projects now under development. Africa Outlook2_Winds of Change_300615

Work being carried out on a concrete foundation at Dorper site

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Dorper wind farm - operating in harmony with agriculture

“Additionally, full heritage approval has been given for all projects, and both Civil Aviation Authority approval and Department of Water Affairs consent is in place for Loperberg and Malabar, with Spreeukloof in progress. The projects fall within Area 4 of the Phase 2 focus areas of the Renewable Energy Development Zones (REDZ), as identified by South Africa’s Council for Scientific and Industrial Research (CSIR) in its Strategic Environmental Assessment (SEA) exercise conducted to date. These areas have been selected as those with the highest development potential in the country and we are proud to be a part of this during a time of rapid renewable growth,” highlights Callcott-Stevens.

Cost-competitive

As the bidding process enters the extension phase of round 4, what is clear for South Africa is that renewable energy has been welcomed as a viable alternative to complement coal and nuclear power. Round 1 projects have now reached COD and are providing

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We hope to play a leading role in realising the rest of the continent’s potential for renewable energy

Dorper Wind Farm

valuable and cost-effective electricity back to the grid. “Wind and solar power, besides being cheaper, bring advantages at different times of the year. In summer there is more chance of coal shortages due to wet coal fields, but this comes at a time when solar is at its peak. Similarly, in winter, when the weather is at its coldest and demand for energy at its highest, many wind farms including Dorper are able operate at peak capacity, working in tandem with fossil fuels,” details Jenman. According to a recent survey, renewable energy projects saved South Africa 120 hours of load shedding in 2014, translating to an economic saving of 1.6 million rand a year. Job creation in the sector has also been significant, with many projects now boasting a close-to 100 percent South African workforce and a growing number of local suppliers for operation and maintenance. “This industry trend is happening much quicker than we first realised. OEMs are training local staff continually as a result of the number of turbines

Dorper Wind Farm complete and operating – 40 x 2.5MW wind turbine generators

Doug Jenman, Director

being installed at the moment. “Advantageously, the specialist skills required are quite limited when compared to say, operating a nuclear power plant, meaning that the industry attracts more people who can be trained in a shorter space of time. For Rainmaker, this is very exciting as we are exposing so many new people to the processes involved in managing power plants in South Africa,” highlights Jenman. “South Africa’s renewable industry is now saturated with skilled companies who encourage healthy competition

Gavin James, Director

Luke Callcott-Stevens, Director

and higher local content; when just five years ago, wind and solar power were seen as high risk areas of business. Now, a wind turbine foundation is poured almost every day in South Africa and wind farms decorate the landscape of the country’s windiest regions. We hope to play a leading role in realising the rest of the continent’s potential for renewable energy,” James, CallcottStevens and Jenman conclude. In tandem with its Stormberg expansions, Rainmaker Energy is currently in the process of extending its reach beyond the borders of South

Africa, identifying development and investment opportunities throughout the African continent and beyond. At present, it has identified the solar PV as a key technology for global growth, starting with Africa and the United Kingdom. Having established a UK presence through SolarStone Energy Limited, Rainmaker is utilising its industry competencies, financial security and project operation knowledge to take advantage of other emerging renewable markets; hoping to play a key role in future energy development in new markets.

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M T N

A Bold New

Digital World

Lonestar Cell MTN is enriching lives in Liberia as it leverages one of the continent’s leading names in telecoms to meet the demands of its subscribers and the needs of the country Writer: Matthew Staff • Project Manager: Donovan Smith

s a member of the MTN Group in Africa, Lonestar is successfully leveraging the prominent brand name in Liberia to enrich lives across the length and breadth of the country. Lonestar Cell began commercial operations in 2001 with Lonestar Cell MTN becoming the new brand name six years later following the acquisition of its mother company, Investcom LLC by MTN Group. The subsequent Lonestar Cell MTN Company became the first operator within Liberia offering GSM services; a pioneering position which the business has maintained over its 14 years of technological evolution. Entering the 2G domain before

evolving further still into 3G, Lonestar has remained market leader throughout, enhancing and expanding its network infrastructure across the country in the process, as subscriber numbers surpassed one million people. Now, with 1.3 million subscribers, and more than half of the market share, the Company is as driven as ever to saturate the entire country with its unrivalled standard of services. “We don’t yet cover 100 percent of the country but we are getting close,” Lonestar’s Chief Executive Officer, Babatunde Osho says. “We have evolved over the years from GSM 2G and now into 3G, developing our network into all counties within the country. “We have also evolved our services

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The Company has invested heavily in customer services

from basic voice and SMS in the early days to a whole host of value-added services including music and a lot of other applications and advance data and IP services.” Investing large amounts into necessary IT infrastructures to support such developments in previously unexposed regions of Liberia has been another pivotal facet of Lonestar’s success, staying true to its overall dedication to improving the general way of life for people in the country. “I think our differentiator is that we are committed to the whole country and we know how to manage risk,” Osho continues. “We take a long-term view of all our markets so we can make our subscribers’ lives richer in the longterm by offering innovative services at great value for money.

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I think our differentiator is that we are committed to the whole country and we know how to manage risk

Prestige Motor Corporation P

restige Motor Corporation (PMC) was setup in 1997 with the aim of becoming a major player in the automotive industry. Liberia’s growing market provides a huge opportunity with an expanding consumer base for vehicle sales. With this in mind, in 2008, PMC negotiated and signed a dealership agreement with Ford Motor Company to become the sole dealer in Liberia, subsequently locating itself on the main boulevard which connects the Free Port of Monrovia with the capital city.In 2009, PMC became the exclusive dealer of the complete range of Ford vehicles in Liberia. PMC initially only offered the Ford Rangerand Everest to its customers, but has since expanded its product range to include a diverse line-up of Ford vehicles such as the Explorer, Escape, Transit,Fiesta, Fusion, Figo, EcoSport, Edge and Expedition. In confirming its commitment to growth on the continent, Ford has also brought the Mustang to subSaharan Africa. Further to this the dealership will introduce the new Ranger and new Figo in 2015, with the new Everest and Explorer due in 2016. The dealership’s showroom, workshop and parts department are operated by a team of well trained professionals. Each specialising in their respective fields, managed by an expert team of expatriates, employees undergo yearly training programs in and outside of the country. As a company, PMC’s relationship with Ford has made it possible for the dealership to

focus on what the consumers want and value by offering vehicles with innovative and smart technologies, stylish design, fuel efficiency, safety, service and maintenance excellence. Ford works hard to translate consumer needs into engineering characteristics for the product and addresses consumer trends in order to continuously improve. The majority of Ford vehicles in Liberia come standard with SYNC, Ford’s in-car connectivity system aimed at helping motorists to stay connected. The system recognises up to 150 voice commands, with no training required, and allows drivers to use natural language to dictate phone numbers, browse phone books, music and more. SYNC shows strides in in-car entertainment for Ford, although it has always endeavoured to include modern technologies that offer consumers the option to allow their cars to become a part of their digital lives. EcoBoost continues to deliver on Ford’s promise to offer class leading fuel economy across Liberia. PMC offers astandard warranty of three years or 60,000km on all Ford vehicles. The dealership prides itself in providing excellent customer service and an effective after sales offering to its customers.

T +231 (0) 888 777770 (Info) +231 (0) 887 777771 (Reception) +231 (0) 887 777774 (Sales) E prestige@haddadgroup-intl.com

www.prestigemotorcorporation.org

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TECHNOTECH INC

ECHNOTECH INC sets itself apart from other generator set & electrical materials dealers is by having complete dedication to customer satisfaction. We have made it our mission to ensure customer delight. • Serving our customers throughout Liberia & Sierra Leone, with around 60 employees, deployed in our branches. • Whether you are looking for generators, automatic transfer switches, paralleling switchgear, generators for rent or a complete integrated power generation system, finding the best power solution takes a relationship with someone who understands your challenges the way we do. • After Sales Services include:

“Through this, we also make sure we are getting returns for our shareholders as well, but the most important thing is the investments we are making and the services being offered to show how important this country is to MTN.”

Expanding the network

Lonestar’s primary aim to this end is to cover 100 percent of the country through the additions it continuously makes to the network, ensuring that the services encompassed within this expansion are being modernised along the way. Over the past 14 years in line with this strategy, Lonestar has often been the first to form a presence in numerous towns and villages, building its reputation and notoriety in the process by bringing people closer to friends and family via the communication services being launched. “A lot of the time we are pioneering in these counties, so quite often we

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- Installation and commissioning - On-site support for properly operating and handling the machines according to the manufacturer’s recommendations

Through this, we also make sure we are getting returns for our shareholders as well, but the most important thing is the investments we are making and the services being offered to show how important this country is to MTN

- Preventive Maintenance Contracts - 24/7 emergency call-out support for repair and overhauling. - Guaranteed Genuine parts availability. • In addition, we are specialist in Electrical Materials supply, and Electrical Contractors, Providing Reliable Products, with Affordable prices. Our products range includes Cables, And Wires, Wiring Devices, UPS, Control Panels, Earthing Materials and Lighting arrestors. ….

Liberia: +231-886-999111 +231-555-999110 Sierra Leone : +232- 79-333336 +232-79-333336 E hamdounrabih@yahoo.com

ONE SOURCE

THOUSANDS OF ELECTRICAL & MECHANICAL SOLUTIONS.

LIBERIA: +231-886-999111 +231-555-999110

Major supplier of Electro-Mechanical Products Our services include; Generator sets from 2 to 2,200Kva, Mobile Lighting Towers, Genuine Spare parts, After sales service, Welding machines, Water Pumps, Electrical cables, breakers, contactors, switches, sockets, conduits, lighting, ear thing materials, Lighting arrestors. Our comprehensive services range from servicing and maintaining to repairing and completely overhauling the generating sets according to the manufacturerâ&#x20AC;&#x2122;s standards, in addition to sales of spare parts, warranty services and after-sales technical support. TECHNTOECH currently houses the biggest maintenance center in the country, providing 24-hrs. high-standard after sales services to all of its customers.

TECHNOTECH IS AN AUTHORIZED DISTRIBUTOR OF A WIDE VARIETY OF UNIVERSAL BRANDS

SIERRA LEONE: +232-79-333336 +232-44-333336

Trusted by a number of significant contractors, construction & mining companies, mobile companies as well as local Manufacturers.

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FORTUNE SHIP About FortuneShip and its location FortuneShip, one of leading top 10 handset manufacturers in China, was established in 2010. Through our dedication to innovation, FortuneShip has enjoyed a constant and rapid growth and spread its business across the world. With its headquarters in Shenzhen, FortuneShip now have four R&D centers, three manufacturing factories, with more than 8,000 staff, US$1.45 billion revenue and total annual production output of more than 40 million units. Aiming to continuously provide its consumers with high quality and costeffective smartphones, FortuneShip has been working closely with top partners across various industries like Qualcomm, Mediatek, Spreadtrum, Corning and Google, and partnerships with 95% of overseas Top 1 local brands and 30% of network operators.

Lonestar Cell MTN headquarters, Congo Town

also offer a lot of education so that our subscribers are able to get their first handset and make their first calls on the mobile network,” Osho explains. “As we have grown, this same process has been applied to services like 3G as we continue to be efficient within our network and as flexible with our services as possible.” Each and every year a rigorous capital investment plan is put into motion to help facilitate its external broadening, ensuring that internal procedures and systems are equally advanced enough to cope with the developments. Osho adds: “We have to serve our customers across the length and breadth of the country so we need to expand our network across that same area too. This means that we also have to invest a lot into the systems and facilities that support our operations and even into the fleets that move all our goods; all for the end benefit of our subscribers.”

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Cooperation with MTN Group

We have to serve our customers across the length and breadth of the country so we need to expand our network across that same area too

Africa is a potential market with great opportunity and growth. Fortune Ship is making great effort to meet the growing needs of African market. MTN Group is a Top 1 network operator in Africa, and as strategic partners, FortuneShip and MTN started close cooperation in 2012. As a key handset supplier to MTN, Fortune Ship had lunched more than 10 different handset models to MTN with total volume of more than 5million units to the different MTN markets. Models range from 1.8inch Ultra Low cost handsets (ULCH) to 6.0inch LTE smartphones.

T 0086-13480938466 E Kelly@fortuneship.com

www.fortuneship.com

One of leading Continuously providing our consumers with high quality and cost-effective smartphones

TOP 10 handset

manufacturers in China

W E H AV E B U S I N E S S PA R T E N E R S I N O V E R 5 0 CO U N T R I E S A R O U N D T H E W O R L D

For any enquiries on Fortuneship products please contact Kelly Lin via Email Kelly@fortuneship.com / Mobile number: 0086-13480938466 Office address: 6th. Floor, Kingson Building, New Energy Innovation Industrial Park, No.1 ChuangSheng Road, Nanshan District, Shenzhen, P.R.China

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MTN culture

Having the financial backing and the market knowledge to achieve such vast and significant growth stems largely from having the MTN name as an influence. While each market is treated for its individual merits and challenges, the sharing of expertise, market analysis and supply chain relationships is critical for each of the MTN arms spread across the continent, and Liberia is certainly no different. “Making lives richer is key to everything we do so we are always looking at the way our customers work and play and what we can do to make their lives better,” Osho says. “This means looking at every service and how we can best support them with each, and this is something that being part of MTN allows us to do.

ADI CONTRACTORS

Making lives richer is key to everything we do so we are always looking at the way our customers work and play and what we can do to make their lives better

DI CONTRACTORS combines professionals with diverse backgrounds of experience, offering services with competence in a rapidly expanding business world. It is recognized that the complexity of many of today’s problems necessitates that human and financial resources of the corporation be closely interrelated and coordinated to yield maximum productivity and return. General construction services ranges from low cost to high structures, renovation/refurbishment & maintenance, commercial/industrial complex. We have experienced professionals with a high sense of duty and direction providing services in: Civil Engineering, (Masonry, Concrete and Structural Works, Wood Technology, P.o.p. Designs and Electrical Engineering (General wiring of residential, commercial and industrial structures, generator installation/maintenance, solar technology and electronic services), Electromechanical (General welding, constructions of steel tanks, steel gates, steel spiral staircase etc.). At ADI, our mission focuses on people. The people who hire us to do the job. The people who work in, live in, and enjoy our creations. These are our customers. And we’ve been exceeding our customers’ expectations for over 20 years. Tailoring solutions to fit their needs. Managing the construction process in an efficient, quality-conscious, cost-effective way. Every bolt and beam—every decision on and off the site is an opportunity to maximize value for the customer. Our prime customers are Lone Star Cell MTN, Total Liberia, World Bank Liberia Country Office, Central Bank of Liberia, G T Bank Liberia, Global Bank Liberia, Eco bank Liberia, United Nations Office for Project Services (UNOPS) US Embassy Liberia and Ministry of Public Work.

www.adicontractors.com

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www.adicontractors.com

✓ Civil construction works (General / Industrial) ✓ Road Construction (Design and Construction) ✓ Providing Exceptional Finishes ✓ Refurbishment & Renovation works ✓ Facility management & maintenance ✓ Security surveillance system & security doors ADI constructs and renovates all types of buildings: corporate headquarters, research and development complexes, educational campuses, healthcare facilities, hotels / conference centers, multi-family residential developments, retail malls and lifestyle centers, government buildings, correctional facilities, senior housing, and structured parking facilities.

> > > >

ENGINEERS ARCHITECTS SKILL TECHNICIANS GENERAL BUILDERS

ALL PREPARED TO DELIVER PROFESSIONAL SERVICES.

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RAZZOUK BROTHERS

azzouk Brothers has been established since 1969. They are the leading importers and

distributors of Consumer Electronics, Home Appliances, Home and Office Furniture, and IT & Networking Equipment as well as FMCG products. The iconic company has been operating in both wholesale and retail for the better part of half a century which revolves around a dynamic team that evolves with the market demands. T +231-886-51 61 51 E sales@razzoukbros.com

www.razzoukbros.com

MTN’s brand name helps to form international partnerships

“The MTN name also helps in forming multinational partnerships as well, leveraging the Group’s supply chain to ensure we get the best technologies into the country, while saving energy and being efficient on our side as well.” While this inevitably provides cost advantages too, the affiliation with MTN as a whole has been essential in supporting its systems and subsequently providing a service to Liberia worthy of its market-leading standing. “There is a whole lot of best practice that we share among the MTN operations, so we get to understand how customers might respond to services based on what has happened in other countries,” Osho continues. “All the markets are different but we can still learn about where things are headed. “A culture of best practice and sharing is something we take very seriously and is important as part of our culture here at Lonestar.”

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BEEVER COMPANY INC

There is a whole lot of best practice that we share among the MTN operations, so we get to understand how customers might respond to services based on what has happened in other countries

• Beever Company Inc. is a leader in the distribution and sales of quality equipment and heavy duty tools for various industries in Liberia. It provides a diverse range of heavy duty products such as diesel generators, logging machineries, power tools, lubricants, marine watercrafts, and other various electrical supplies. • Beever Communications Inc. (a sister company) is a megastore that consists of electronics and office equipment in Liberia. its showroom displays a wide range of electronic products as well as a diverse collection of office furniture, safes, and filing cabinets T +231-886-511112 E info@beever.com

www.beever.com

RAZZOUK BROS IS THE LEADING COMPANY IN LIBERIA, DEALING IN EXCLUSIVE IMPORT & DISTRIBUTION OF

COMPUTERS

NETWORKING EQUIPMENT

HYGIENE GOODS

FOOD PRODUCTS

26 20

CHIGO HAIER

LOYALTY: maintaining long lasting & continuous relationships with our suppliers

CONSUMER ELECTRONICS FURNITURE

KODAK

DELSEY

IMPORT & DISTRIBUTION

PRINTERS & IMAGING

HOME APPLIANCES

SHARP

COLEMAN OUTDOORS

CORE SERVICES CONSUMER ELECTRONICS

GENERAL TRADING

Branch office in Beirut, Lebanon

HOME APPLIANCES

Headquartered in Monrovia, Liberia with offices throughout the country in Claratown, Freeport, and Congotown HOME & OFFICE FURNITURE

NETWORK EQUIPMENT

1969 - 2 people 2014 - 66 people

WWW.RAZZOUKBROS.COM | facebook.com/sharpshowroom | +231 886 51 61 51 | +231 555 77 77 74 SOME OF OUR MAJOR BRANDS ACROSS THE MANY INDUSTRIES THAT WE SERVE

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Commitment to Liberia

This culture also comprises a concerted understanding of industry and consumer trends specific to the Liberian population, which has often been conducted during challenging and tumultuous times within the country over the past 14 years. The recent outbreak of Ebola is one such example to have impacted Liberia in more recent times, but rather than shutting down and remaining passive, Lonestar again demonstrated its commitment to the public at large by directly involving itself in the relief effort. “It was a general industry effort during Ebola whereby we all stayed and continued to provide our services, and we also supported the many NGOs coming into the country to help combat the epidemic,” Osho recalls. “We supported them and gave them intelligent data so they could map where it was spreading, so they could

PROSECOM

It was a general industry effort during Ebola whereby we all stayed and continued to provide our services, and we also supported the many NGOs coming into the country to help combat the epidemic

ROSECOM grew out of the need for the protection of companies’ vital installations and assets throughout Liberia. As a top-of-the-line private security company, with our well-trained and equipped officers, we ensure that our client’s facilities are protected to the teeth. However if there arises a situation beyond PROSECOM’s ability (which rarely happens), wherein our client suffers a loss, our insurers jump in and remedy the situation by absorbing any and all such loss or losses. In any and all cases our client gains. T +231 8868 83388 +231 8869 93399 E prosecom.security@gmail.com anyemabruce@yahoo.com

GLOBAL LOGISTICS SERVICES

LS Incorporated is a fully integrated and the leading Liberian owned logistics company, providing quality logistics solutions to both local and foreign clients since 2011. Our Clients operate in such industries as Telecoms (MTNLonestarCell), Mining Services, Oil & Gas, Construction, Agro, etc. Our values are centred on the Six Ps; People, Passion, Performance, Professionalism, Promise and Profitability. As a member of the Panalpina Global Network, we have achieved a CAGR of 400% YoY since inception and are valued at over USD$11M. We are part-owned by the IFCcreated West African Venture Fund. T +231-880948409 E info@glsbusiness.com

www.glsbusiness.com

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Guard Services Securing Premises Criminal/Private Investigation Personal Bodyguard & Vip Services Securing Liberia since 2000

Uniform & Accessories Training

All We Do Is Security So We Do It Right

Prosecom

C onf idence & Reliability

Telephone: 0886883388 | 0886993399 | 0555514204 Email: prosecom.security@gmail.com | anyemabruce@yahoo.com Suite 1 LUBI Building, Randall & Broad Streets, Monrovia, Liberia

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A combination of MTN’s employer of choice status and investment in training, means that the company’s skills deficit is now manageable

quickly deploy across the country and utilise the data in the necessary areas. “We have been through ups and downs over the years but always remain committed to this country.” Lonestar Cell MTN’s commitment was recognised by the government of Liberia in 2013 as the leading tax payer in the country. This, in addition to its corporate social responsibility campaigns further demonstrates the Company’s levels of commitment and reliability.

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We have been through ups and downs over the years but always remain committed to this country

No more is this commitment evident than in the Company’s employment strategy, which has been formed to address another longstanding challenge within Liberia. Skills shortages continue to cause issues for companies in the tech domain, but the combination of MTN’s employer of choice status, and its willingness to invest in the required training, means that the challenge is now a manageable one. “It is very difficult to find skills but

SERVICES • COMMUNICATION TOWER ERECTION • CIVIL WORK • GROUNDING OF EQUIPMENT & COMMUNICATION TOWERS • BUILDING CONSTRUCTION & RENOVATION • INSTALLATION OF COMMUNICATION EQUIPMENTS ON TOWERS • ELECTRICITY

TECHNOLOGY IS OUR GOAL

CLIENTS • LONESTARCELL MTN • GOVERNMENT OF LIBERIA • UNITED NATIONS MISSION IN LIBERIA • UNITED STATES EMBASSY LIBERIA • ACTION AID LIBERIA • GT BANK LIBERIA • SENATE PRO TEMP ARMAH JALLAH-LIBERIA

MILTON ROBINSON & SONS INC PAYNESVILLE CITY, JACOB TOWN, SOMALIA DRIVE, MONROVIA, LIBERIA, WEST AFRICA

T: (231) 886-563-144/231-880-951-426 E: miltonrobinson4@gmail.com

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the MTN brand names helps to attract the best talent, both in Liberia and for Liberians looking to return home from other countries,” Osho notes. “We also have the opportunity to bring in talented and skilled people from other MTN operations to help develop the local talent that we have here in Liberia.”

It is very difficult to find skills but the MTN brand names helps to attract the best talent, both in Liberia and for Liberians looking to return home from other countries

Lonestar, as a result of its efforts in this area, has been accredited by the Investor in People (IiP) for its management of staff and the training and engagement that employees within the Company enjoy. This has proven especially important given the fast-moving nature of the telecoms industry in Liberia with new services and technologies introduced almost on a yearly basis, and the knowledge required from the labour force having to develop parallel to these developments. Once again though, Lonestar’s sustainable and collaborative approach to its people has alleviated these pressures and turned them into a differentiator within the market.

The Company is dedicated to CSR projects in local communities throughout Liberia

Lonestar brings in talented and skilled people from other MTN operations

Superior quality

Extending the ethos of care even further, Lonestar’s dedication to corporate social responsibility has proven similarly significant over the years as it continues to find more ways to give back to the communities

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it operates within; whether that is through the core services it offers, or its Foundation’s work focusing on areas of education and health in the local regions. Osho says: “We always make sure we are part of the community in which

we operate by not only making money but also by putting money back into the areas we do business. “This is something that MTN has always taken very seriously, and fits into our strategy of enriching the lives of our subscribers as well.” The market analysis and research that goes into this latter facet incorporates a full understanding once again of what customers want now and what they will want moving forward, accompanied by stringent piloting of new services to assess which applications and services customers will be comfortable using.

In the immediate term, this relates to the 3G services that are slowly but surely etching their way into Liberia’s routine network, while the long-term plan includes an inevitable progression towards LTE provision once the market and subscribers are ready to embrace the most modern of data and valueadded products. “We will sometimes have to educate our subscribers so that they can see the full benefits of the services we are unveiling to the market place, but our subscriber base will also grow far more than it is now,” Osho concludes. “Looking to the future, I expect us to keep our leading market share as we launch the LTE network while also improving our connectivity in terms of transmission, connecting cities with much more fibre than is being used in Liberia at the moment; all combining to offer a far superior quality service than we can offer even today.”

Libra Sanitation

“Sanitation is Dignity”

Libra Sanitation, Inc. is one of Liberia’s largest full-service, solid waste management companies, providing non-hazardous solid waste collection, low-scale recycling, water delivery, land scaling and landfill disposal services to commercial, industrial, municipal and residential customers. We pride ourselves on our community involvement, environmental awareness and a very strong commitment to personalized and friendly customer service. TEL: 231886511921 / 231776511921 / 231886492394 / 231886438172 EMAIL: librasanitationliberia@yahoo.com / mstephenk@yahoo.com / howegeorge@yahoo.com

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Charles Hammond, Chief Executive Officer (CEO) of Cable & Wireless Seychelles with wife, Mrs Hammond

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Revolution I S L A N D

Q U A D - P L A Y

Seychelles’ leading and longstanding telecoms company continues to enhance its service offering by becoming the country’s first convergent quad-play provider. This has been achieved through strategic planning, a bold vision and significant investment over the past few years Writer: Emily Jarvis • Project Manager: Donovan Smith

able & Wireless Seychelles (CWS) is of historical and cultural importance in Seychelles. Commencing operations in the country 122 years ago, CWS is intrinsic to the very history of the country having connected Seychelles to the outside world by deploying the first submarine cable in 1893 for the technological marvel that was the telegraph system. Given the size the Company has grown to and its longstanding presence in the country, CWS is deeply rooted within the community, comprising a 97 percent Seychellois workforce. “Almost everyone in Seychelles knows someone who has worked for us, or indeed someone who is currently working for us. We are highly regarded as a substantial organisation that is known for bringing Seychelles closer to being a fully digital Island, in partnership with the Seychelles Government,” comments Charles Hammond, Chief Executive Officer (CEO) of Cable & Wireless Seychelles. The Company has evolved in a relatively short period of time to one that utilises all of the relevant technologies that are in demand today including FTTH, FTTC, LTE, 3G and MPLS L3; to deliver voice and the

85% Google’s estimated percentage of internet traffic in the Seychelles generated through Cable & Wireless customers

fastest 3G and LTE data in the country, corporate solutions, radio services, fixed line and most recently, television services to its valued customers. All of CWS’ services, including entertainment, can be enjoyed on the move or at a fixed location. According to its own statistics, CWS commands a 72 percent market share of internet data users; however, Google’s estimates are much higher than this, claiming that 80-85 percent of internet traffic in Seychelles is generated through Cable & Wireless customers.

Network investment

Since the economic reforms of 2008, CWS has been investing just under a quarter (at least 18 percent) of its profits back into the business, which has paid dividends for its quad-play and internet strategies which have been delivered through smart network expansion and infrastructure upgrade strategies. This has enabled CWS to be the Company of choice for both residential and business customers. An incredible 95 percent of resorts and hotels subscribe exclusively to CWS services, illustrating the supreme confidence in their ability to deliver solutions of the highest standard. “With regards to our residential customers, reliability, coverage and

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affordability are the three staples of our business and with this significant investment in infrastructure, we have also made sure that every household was within two kilometres of a network station,â&#x20AC;? explains Hammond. The high level of capex investment that is driven by its internet and quad-play strategies has given CWS a platform that sets the Company apart from the competition. Positioning itself as the provider of quality and reliable services, the company is now reaping the fruits of visionary planning. Hammond further details: â&#x20AC;&#x153;We are proud to have increased our market share in recent years, to now stand at 68 percent in mobile services; placing us head and shoulders above the rest as the market leader in the telecoms industry. Equipped with the right people who are skilled, motivated and understand the local market, we are continuously looking forward. Our latest goals are to upgrade the whole 3G network to LTE, advance with VOLTE and to increase FTTH to more than 80 percent of the country, and our entertainment offers are riding on this. â&#x20AC;&#x153;Advanced LTE is key to delivering our mission statement: to provide world class communications and entertainment services whenever and wherever people work, play and have fun. Convergence means that we can deliver voice, internet and

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Providing world-class communications wherever people work and play

Television has long been identified as a business area

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entertainment services fixed and mobile in ways that are compelling and competitive to customers. To facilitate this, CWS has increased its international internet capacity five-fold in two and a half years.

Advanced LTE is key to delivering our mission statement: to provide world class communications and entertainment services whenever and wherever people work

Entertainment hub

Since identifying the television market as a potential business area, CWS grabbed the opportunity with both hands and now is focusing on becoming the market leader within the next three years. Not only providing a service that customers have been accustomed to beforehand, but going above and beyond to provide an entertainment hub. The service launched on 29 June with a variety of premium content to satisfy all demographics and tastes. However, the plan is to continuously improve the service by keeping abreast of customer feedback and adding channels, VoD (video on demand) and mobile TV. In July, it added five new major channels with the aim to add

Capital Outsourcing C

apital Outsourcing (C-O), was established in 2000 and was the 1st ASP in the Middle East. (C-O) provides clients with a wide roster of products and services in the fields of Information Technology Outsourcing (ITO), telecom related infrastructure and professional IT training. Bringing expert skill and experience to the IT arena, C-O is a proven leader in the sector, serving a select regional and international clientele across the Middle East, Africa and Europe. Able to successfully tackle the most challenging IT requirements faced by businesses, the staff are instilled with an unwavering work ethic that sets a new benchmark of excellence in the industry. Regardless of the specifications, C-O continuously meets with stringent international standards to provide specially catered solutions to secure individual business needs. A pioneering company at the forefront of the IT industry, C-O is an invaluable business partner to its clients through the diligent pursuit of providing the very best products and services. C-O has managed to capitalize on the extensive experience of its staff and best practices of its data centre in Beirut to provide advanced on-site Cloud Computing solutions implementations and various IT solutions for major industry players in the Middle East, Africa and Europe including Software as a Service, Infrastructure as a Service and Platform as a Service. It is recognized as a world-class Microsoft Hosted Solutions implementer with a significant portfolio of Telco and public sector customers. As a result, C-O is in the unique position to offer Architectural Design Sessions (ADS),

Business Development Sessions (BDS), solution design, solution implementation, platformsâ&#x20AC;&#x2122; migrations, workshops, products and services packaging, TCO and ROI analysis, provisioning panels (Capital Panel), full platform outsourcing, 2nd level support and technical and sales training. Such innovative solutions have propelled the company to the forefront of the market and cemented our position as industry leaders. In addition, C-O has gained the Microsoft gold competencies to act as Office365 and Azure reseller and deployment partner in the Middle East and Africa. Citrix Systems represents another strategic track where the team has proved to be a regional leader in the various solutions. The long partnership forged with Citrix as a Service Provider on one side, and a System Integrator on the other side, has given C-O team a major role in the development of the Cloud concept in the Middle East and Africa. IT professional training represents a complementary service provided by our certified engineers and covering various topics: Network, System and Software related. Moreover, C-O Team can deliver Data Centre consulting services that can be customized to fit most of customer needs and business requirements to build and operate state of the art data centres.

Chadi Ghazal â&#x20AC;&#x201C; General Manager Email: chadi.ghazal@c-o.com Phone: +961 1 208252

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SAF Tehnika S

AF Tehnika is one of world’s leading microwave data transmission equipment manufacturers with a global presence in over 130 countries. The company has been working closely with Cable & Wireless in Seychelles for more than five years now, providing nearly 100% of the wireless infrastructure backbone to the islands. SAF microwave radios provide the best possible alternative to fibre optics. Our pointto-point radio systems offer data transmission speeds of up to 1Gbps while being a cheaper and more efficient in places where cable network is not available. Microwave links can be deployed in almost any environment and the link distances can reach 150 km. For example, our devices are connecting distant rural areas in Uganda and South Sudan. Largest microwave network in Lagos, Nigeria, is backed by our radios. We are supplying equipment for municipal services in Botswana. There are many more examples of how SAF has helped connecting people and companies all around the African soil.

“Integra” is an unbelievably light, energy efficient carrier-grade system allowing easy and quick installation at a lowered total cost of ownership. SAF Tehnika has also created world’s first ultra-light handheld spectrum analyser “Spectrum Compact”. It is an easy-to-use measurement solution for the 2GHz - 40GHz frequency bands. This battery-powered device is a must-have tool for equipment installation, link troubleshooting and site planning. The LCD touchscreen ensures smooth and intuitive onsite use and the SMA connector allows the Spectrum Compact to integrate with any vendor’s antenna or waveguide system. SAF is committed towards providing a strong focus on both production and delivery of customer-adapted wireless solutions at a competitive price and the highest standards of quality. By choosing SAF you choose superior European build quality, exceptional service and technical support as well as the industry leading performance!

SAF Tehnika offers customizable solutions to various industries, ranging from mobile operators and internet service providers to system integrators, oil & gas companies, mining industry enterprises and government & municipal institutions.

Among our best-known customers in Africa are SWIFT, Main One, Chevron, Vodacom, Wanachi Group, Multilink, Sonangol, GS Telecom, Alcom and many others.

SAF Tehnika’s microwave radios cover licensed and license-free frequency bands within the 300MHz-42GHz range, with capacities up to 1Gigabit full-duplex and 4QAM-2048QAM modulation range. Our latest generation microwave radio platform

T +371 67046838 E edgars.dudko@saftehnika.com info@saftehnika.com

www.saftehnika.com

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TAYANA

stablished in 1999 and headquartered in India’s IT capital Bengaluru. Tayana Software Solutions (TSS) prides itself in continually providing software telecom products & solutions to Communication Service Providers globally, while building lasting relationships with all their clients who have expressed faith in them through repeat orders on a sustained basis over a period of time.

Watching popular programmes anytime, anywhere is a seismic shift

many more in the near future. “The ability to watch your favourite programmes when you want and where you want is a seismic shift from what is currently available from our competitors; and we expect to have achieved 20 percent of the market share in the first month of providing entertainment services,” says Hammond. To complement these services and offer an inclusive package to its customers, CWS will also rollout its mobile money service, Cable & Wireless Cash, in November 2015, enabling customers to make financial transactions from their mobile phones. Similarly, the Company has been busy in the enterprise space, striking a deal with Seychelles’ Civil Aviation Authority to provide free Wi-Fi for the country’s airport. “This service is currently being tested and is available throughout the airport. We recognise the growing trend and importance of internet availability in the modern world we live in. Subsequently, the

The ability to watch your favourite programmes when you want and where you want is a seismic shift from what is currently available from our competitors

Company is making improvements to the service as we speak and intends to extend the service to other areas of the country in public spaces such as key business hubs, bus stations and so on,” the CEO says.

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With a wide range of over 30+ products and solutions, covering Core strategic Products, Mobile VAS and Customized offerings, which includes Unified Policy Control and Charging, Mobile Financial Services/Mobile Money, Consolidated Messaging - SMSC, USSD Gateway, OBD, Call Management, Roaming, Telco data BI & Analytics Platforms etc, TSS helps Communication Service Providers maximize returns on investments, improve subscriber retention, and enhance offerings. A customer focused dedicated team of engineers, over fifteen years of experience working across geographies and cultures in Africa, Middle East, APAC, Europe and SAARC countries with networks ranging from 65,000 to over 30 million subscribers plays a crucial role in delivering unique, reliable, cost effective and timely solutions translating into reality, a Hassle Free On time project execution from “Requirement” to “Go Live”. Having successfully built products and solutions from scratch, implementing, commercializing, sustaining and enhancing the products for the entire lifecycle, TSS enables their clients to deliver rich and differentiating services seamlessly in the everchanging technology environment and customized for local market needs. Being a truly Comprehensive & Reliable Partner to clients like Cable & Wireless, Orange, Ooredoo, Smart, Banglalink and many more. T +918025594911 or +919886245196 E sales@tayana.in

www.tayanasoftware.com

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VOHKUS

ohkus have a passion and talent for helping their clients to use technology to improve, innovate, and succeed. Through their dedication to aggregate a market leading breadth of technology expertise and resources, they partner with their clients to optimise the efficiency of their IT operations, enabling a deeper strategic focus on the stream of compelling technology innovations that add competitive advantage. This is the foundation of their approach, which they call... Technology Business Edge. Whether it’s Enterprise Storage, Desktop Virtualisation, BYOD, Managed Infrastructure Services, or plain old box shifting they have the case studies and industry wide recognition to prove that their clients are in safe hands with Vohkus by their side.

CWS continues to develop in tandem with its bold investments is its employees

Customer focused

One area that CWS continues to develop in tandem with its bold investments is its employees. “As a customer focused organisation, we aspire to always better ourselves in order to move forward and align even more potential customers with the brand. “Careful planning has been at the core of our staff improvement strategy; we examined our resources to ensure there are qualified people deployed throughout the supply chain to accompany our significant investments. Most importantly, we achieved this without any service degradation, maintaining the network to a very high standard in accordance with shareholder expectations; creating a solid platform from which to rollout our new and improved service offering,” Hammond emphasises. Each year, investment in training increases, with various programmes available for all staff that ensures

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AV GROUP

As a customer focused organisation, we aspire to always better ourselves in order to move forward and align even more potential customers with the brand

• AV is a business conglomerate & amongst the top corporate bodies in Seychelles with business spanning in Seychelles & across the globe. It was started in 1962 & formally structured in 2004 to combine all businesses under one group. • Today AV groups business spans into automobiles, watercrafts, marine engines, electronic household appliances, furniture, musical instruments, spares & accessories, real estate, wholesale & distribution, motor vehicles & marine engine repairs, boat charters, money exchange & car hire operations. It has multiple outlets across the country to cater to its diverse business needs. • AV group works in collaboration with some of the biggest multinational companies in the world such as Toyota, Daihatsu, Subaru, Hino, Yamaha, Panasonic, Nikai, Black & Decker, Ocean, Super General, Clarke, West Lake, NGK, Demeyere.

VOHKUS DELIVERS IT ENABLED BUSINESS SOLUTIONS AND SERVICES, AND IS A TRUSTED TECHNOLOGY PARTNER FOR BOTH PRIVATE AND PUBLIC SECTOR CLIENTS, MANY OF WHOM OPERATE ACROSS THE GLOBE.

‘SOURCING’

Vohkus understands that in order to be the very best service-driven organisation we can our supply chain needs to operate to the highest possible standards.

‘SERVICES’

With a particular expertise and focus on serving mid size and enterprise business, we have aggregated a broad portfolio of Services.

‘SOLUTIONS’

‘SUPPORT’

DISCOVER HOW VOHKUS CAN BENEFIT YOUR BUSINESS

VISIT VOHKUS.COM

SPEAK TO AN EXPERT +44 (0)1489 556 102 OR EMAIL INFO@VOHKUS.COM

In today’s climate, for your business to thrive and succeed it needs an IT solutions partner who can help reach your IT goals, drive eﬃciency and achieve cost savings.

The Vohkus service desk has been designed to offer specifically tailored services for our clients. We are able to construct and deliver highly relevant and cost efficient contracted support desk style services from our HQ based service desk.

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a minimum threshold standard of qualification is upheld within the organisation. He further adds: “For example, we made it a requirement to be certified in whatever our employees are practiced in via specialised training through international bodies such as CISCO, VMWare, Microsoft, and so on. “We take pride in the fact that more than 97 percent of our staff are from the local community, and with more people than ever before employed by us, we continue to contribute to the economic and social wellbeing of Seychelles,” says Hammond.

Happy to Give

In line with its indigenous culture, CWS places corporate social responsibility (CSR) at the heart of its core values. “We connect the population through both our literal service offering and by taking a vested interest in the communities in which we operate. Our Happy to Give campaign has benefitted many different demographics across the country, with both staff and those we assist enjoying the project on an emotional and gratifying level,” the CEO comments. One of the many ways in which the Company has contributed to communities is through its ‘Happy to Give’ initiative, where customers

CSR is at the heart of core values

Contributing to communities

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We connect the population through both our literal service offering and by taking a vested interest in the communities in which we operate

Providing significant donations to the youth sector

donated a huge amount of loyalty points, which CWS then matched and converted into money which was donated to charitable causes such as the national Hospice, the special Olympics delegation who made it to the world games in LA, and the renovation of the centre for disabled children at a large primary school. Amongst its other key CSR activities, CWS has renewed the MoU (Memorandum of Understanding) to provide free internet to all Government schools in the country and supported a youth coaching programme amongst other significant donations which have a direct impact on the community. As we pass the half-way mark in 2015, CWS is particularly proud to be striving to achieve its mission statement goal; to provide world-class communications and entertainment services that allow people to work, play and have fun. Hammond concludes: “Once

achieved, we can call ourselves a fully integrated telecommunications and entertainment provider and begin looking further into the enterprise space at how we can adopt cloud and other key software solutions in this space. “At present though, we see ourselves as the number one entertainment and communications provider to the whole of Seychelles. By executing the right strategies and continuing to invest in all the right technologies and services, as we have done so far, we will continue to strengthen the business and come up with ways to make it easier for customers to communicate. “Our strongest selling point is that people see CWS as a deeply rooted component in the country. Customers see us as a friendly, highly professional and customer-centric Company equipped with the right balance of quality and affordability.”

Charles Hammond, CEO, Cable & Wireless Seychelles

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CONNECTING

TO THE WORLD

Tigo is leveraging its strong reputation in telecoms on the African continent to fast-track its ever-strengthening rise in Tanzania, with innovation at its core Writer: Matthew Staff Project Manager: Donovan Smith

igo is looking to build upon a significantly successful 2014 in Tanzania as the African telecoms giant continues to close the gap on the market-leading position across the full range of parameters. Offering services not only in the traditional voice domain, the Company has also made a reputation for itself via its additional offerings, including unparalleled data provision to as many areas of the country as possible and its Tigo Pesa mobile money product, as well as an ongoing commitment to unveil new, innovative services to an increasingly digital-savvy population. “Last year was very successful for Tigo; a year of progress and growth in our drive to promote a digital lifestyle transformation in the country,” the Company’s Managing Director (MD), Diego Gutierrez affirms. “We became

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leaders in the data field, becoming a natural choice for data services, while we continued to invest in our network expansion, upgrading our services to 3G in most of the country.” A total of $100 million was spent over the course of 2014, emphasising the proactive approach Tigo has adopted since establishing a presence in the country. Integrated into the list of achievements and landmarks is an additional 700 sites introduced across both urban and rural regions, subsequently having a positive effect on subscriber numbers which rose from seven million to nine million; the fastest rise among the industry. “We’re following a long-term strategy, growing our subscriber base and building more sites each year, giving people more access to data and helping to create new socio-economic opportunities as we connect all of Tanzania to the rest of the world.”

Increasing capacity

All told, 2014’s investments accounted for $100 million, a figure which Gutierrez expects to increase by a further 20 percent in 2015 as the plan to roll out even more innovative services and to enhance the network infrastructure continues to thrive. “That’s our commitment to the country and to our long-term, sustainable business,” the MD says. “Innovation keeps us alive and a great example of that is our rollout of 4G at the moment.” With the infrastructure already in place to achieve data speeds comparable to the best connected areas in the world, Tigo, in April, soft launched the service in Dar es Salaam

collaborations the Company enjoys within the industry. This is especially the case working alongside internationally-placed partners such as in yet another stride towards bringing BICS, Tigo’s LTE roaming partner. world-class services to Tanzania. As Milicom’s roaming carrier for the Gutierrez continues: “We aim to be the first operator to launch the biggest entire group in Africa, BICS will enable and fastest 4G network in the country Tigo Tanzania to deploy 4G roaming services via its IPX platform, leveraging and it is this kind of innovation which keeps us breathing and determined to the Company’s 20 years of experience on the continent and impressive track be the first ones there. record in implementing complex “Not everyone will have access to the technology for now, we are projects. starting in the urban areas and, as time Recognised as the best provider goes by, the service will gain popularity of IPX solutions, with an innovative in the more rural territories.” value-added services portfolio on LTE, BICS has subsequently mirrored Tigo in Tigo can forecast such developments with confidence becoming a world leader in its field of given the comprehensive business roaming connectivity.

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Tigo launches new internet packages

Tigo has, in turn, benefitted from BICS’ capabilities in implementing its new 4G technology and in offering its subscribers an enhanced roaming experience. Gutierrez adds further weight to this encompassing expertise down the value chain, having already witnessed the same evolution throughout Tigo’s 3G rollout, which is also ongoing in 2015 as part of the $120 million plans laid out for the coming months. “The $120m investment is a composition of many things; 4G, 3G and 2Gas well in terms of capacity. We need to increase our capacity as subscribership increases, so we’re also investing in fibre to give subscribers more availability on the network,” the MD explains.

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Tigo Tanzania offers 4G LTE as part of its impressive and comprehensive product range

Consumer understanding

We have introduced our mobile money platform in most parts of the country

Complementing its bread and butter voice and data offerings has always been an extensive selection of peripheral services that Tigo has leveraged to elevate the brand name in Tanzania even further. However, its mobile money platform, Tigo Pesa, is only peripheral in functionality, not influence, with services such as this pivotal to the Company’s continued growth. “We have introduced our mobile money platform in most parts of the country, with subscribers gaining quarterly profits from the balance

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ISON is the leading Customer Experience Management player in IT and ITeS domain with presence in 25 countries and 4000+ employees in Africa focusing on Banking, financial services and insurance (BFSI) , Telecom Service Providers, Government, Retail, Oil & Gas and Aviation verticals.

“ISON” is named Gartner Cool Vendor for

“Business Process Services, 2015” Disclaimer: Gartner, Inc., Cool Vendors in Business Process Services, 2015, TJ Singh, Cathy Tornbohm, 13 April 2015. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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TECHNOLOGY ASSOCIATES

ur Group has been progressively leading the infrastructure development of the IT industry in sub-Saharan Africa over the last decade, building the hardware, network, software & services infrastructure of large corporates, governments, parastatals & NGO organizations. Our goal is to partner our customers by providing cutting edge technology and business impacting solutions to help them improve their service delivery, increase revenue, lower costs and broaden their market reach. We do this throughout the region by delivering exceptional levels of service quality through our team of highly skilled and motivated professionals. T (255) 22 2121594/5 F (225) 22 2121590 E mrizvi@techno-associates.co.tz

Tigo launches Tigo music

contained in their mobile wallets,â&#x20AC;? Gutierrez explains. Given the reliance that the country has on mobility as part of their banking activities, the necessity to offer the optimum service within this domain is imperative and something which Tigo prides itself on having achieved. It is also representative of the high levels of research and development that is carried out by the Group, looking into consumer trends, and at potential value-added segments within its portfolio. Gutierrez adds: â&#x20AC;&#x153;We are big believers of understanding consumers. We have a whole division committed to consumer understanding where we talk to the market: and subscribers, and non-subscribers, so that we can understand the trends, the likes, the dislikes and the habits. â&#x20AC;&#x153;We do a lot of market analysis based on understanding what segments we have in the market and what the needs are in these segments. This is how we

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We have a whole division committed to consumer understanding where we talk to the market: and subscribers, and non-subscribers, so that we can understand the trends, the likes, the dislikes and the habits

connecting the world enabling value BICS delivers best-inclass international voice and roaming solutions to telecommunication operators worldwide. With 15 years of experience in Africa providing its comprehensive and innovative suite of solutions, BICS continues to be the preferred partner of Africaâ&#x20AC;&#x2122;s mobile operators.

www.bics.com

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Tigo-Facebook partnership

Tigo awards most active digital customers on Tigo Tanzania FB page

come up with products that are tested before being rolled out successfully.”

Number one objective

Tigo Pesa now boasts four millionstrong subscribers, further highlighting its significance as part of the Company’s offering in the country. This was further boosted by another successful addition to the portfolio early this year in the form of Tigo Music in partnership with Deezer. “This really was one of our strong opening of the year achievements, launching Tigo Music, which allows for music streaming and gives our customers access to over 35 million music tracks,” Gutierrez says. “There is a future in such services that our main customer base likes, so it will be a priority and a focus of ours in commercial activities moving forward.” Again, it exposes a service and an area of digitisation to a population who would have previously struggled to access it; emphasising Tigo’s overall goal of enriching as much of Tanzania as possible, and becoming an employer of choice as such. “There are two things which separate us from our competitors in the market; one is our sense of culture

Tigo donates school desks

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There are two things which separate us from our competitors in the market; one is our sense of culture and innovation that we have, and the other is the fantastic people that make up the Company

and innovation that we have, and the other is the fantastic people that make up the Company,” Gutierrez states. “I believe that Tigo right now is an employer of choice. People want to work here because we’re aspirational, with a young group of people committed to the brand.” This commitment is repaid via numerous training initiatives, mentorship programmes and university partnerships to further enforce a sustainable pool of talent moving forward, which will stand Tigo Tanzania in good stead as it enters the next stage of its exciting development. The MD concludes: “Over the next year, we will continue to expand our network, especially into rural areas. We want to increase financial inclusion through services like Tigo Pesa and of course strive for much higher numbers of subscribers while increasing employment opportunities in the Company. “Most importantly though, we will look to get closer to being number one in the country which is our main objective. The significant growth we have had in the past two quarters means we are moving at a faster pace than the rest of the industry, which is important for us in order to reach that objective.”

Tigo Tanzania wants to increase its financial inclusion through services like Tigo Pesa to strive for much higher numbers of subscribers while increasing employment opportunities within the Company

Afrexa International Ltd Your recruitment agency Tigo GM signs interoperability money transfer between Vodacom and Tigo

We are an approved and complete H.R/Manpower/ Recruitment Solutions provider firm, established in year 2000. We are specialists in providing skilled human resources at Top, Middle and Junior level. www.afrexa.com Tel: 255 22 2664587

Tigo shop launch

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Inspiration Transformation and

Mandla Msimang has watched ‘his baby’ diversify and grow over the past eight years as Bensizwe Group continues to provide innovative workforce management solutions, across a range of sectors, to some of the continent’s leading companies Writer: Matthew Staff Project Manager: Donovan Smith

Mandla Msimang, CEO, Bensizwe Group

ensizwe Group has adapted, expanded and diversified at a rapid rate over a seven year period in order to capitalise on the most prominent tech and telecom trends manifesting in Africa, while realising a dream of the Company’s Group Chief Executive to enhance the provision of human capital to the sector on the continent. Mandla Msimang embarked on his journey in the DRC in 2008 after identifying a need for call centre solutions from his previous role while working for Vodacom. It was a business link which has proved to be pivotal in the following years as the global telecoms giant gave Bensizwe the platform to showcase its innovative approach to workforce management. “Outsourcing call centre solutions and human capital was quite a new concept back in 2008 but an opportunity presented itself and things quickly developed from then on,” Msimang recalls. “It was a simple concept of recruiting staff members for our clients, placing them on their premises, paying their salaries and taxes and then setting a fee based on a commission structure. “Eight years’ later and we have nearly 1,000 staff members for different clients on our books, working alongside massive companies like Africell, Tigo, British American Tobacco, Vodacom and Turkish Airlines.”

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While initially pioneering the service carried out to such comprehensive standards, there is now competition in attaining esteemed contracts such as these, but Bensizwe will always be the first to have conquered the market, having changed the landscape initially in the DRC, and subsequently in South Africa which now acts as a logical base for the wider Group.

Identifying opportunities

The willingness to diversify and react to industry trends, both in regards to international expansion and service provision, has been the key to the Company’s continuous improvement over the years, as Msimang explains: “As a South African business, coming from a country that is rather conventional and systematic, we have

tapped into informal and dynamic environments that other businesses have been reluctant to participate in. “As we developed more experience in the developing African markets, we identified opportunities in the outsourcing industry such as effective and fully-fledged customised human capital management, call centre and ICT infrastructure, training and construction.

“We pride ourselves in understanding these markets and environments, and their unique way of operating, hence our ease in creating successful tailored services for many prestigious companies.” Creating tailored services is an attribute stemming from the versatility that Bensizwe enjoys, having noticed certain shortfalls in the market that the

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Company’s skill-set could cater for. Once this core service was in place, and subsequently replicated across the continent, Bensizwe also established a vital differentiator which Msimang himself is very committed to; creating an unrivalled customer experience across the board. “The key is providing an efficient and effective service to our clients firstly, but then having constant communication with them as well,” he emphasises. “Some people think that once you have a contract you hand over the agents and that’s it. But what we do is ensure we have regular contact with our stakeholders to ensure all levels of communications and service is delivered. “It sets us apart in the market because we not only give our clients the best staff members for what they’re looking for, but we are always on hand and available to monitor any complaints or issues, before dealing with anything that is brought up with our consultative committee which comprises management and staff.”

Keeping an open channel with its stakeholders sets Bensizwe apart from the competition

Successful projects

Some people think that once you have a contract you hand over the agents and that’s it. But what we do is ensure we have regular contact with our stakeholders to ensure all levels of communications and service is delivered

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As a firm believer in excellent customer service, Msimang attributes achieving such standards to the close relationships that have been formed with Bensizwe’s significant clients, “constantly spotting new opportunities in which to align our overall strategy to our clients’ needs”. In the DRC this is being seen around the Company’s drive to form a call centre hub by creating Central Africa’s largest call centre for French speaking nations. “We recently began a super dealer partnership in Kinshasa with Vodacom Congo,” Msimang says. “This project involves opening shops that service mobile payments through the M-Pesa projects, SIM connections and airtime sales, and our plan is to extend this project into other regions. The rise of M-Pesa represents another Bensizwe-Vodacom success story by capitalising on the former’s agents preferring to bypass traditional banking routes in being paid, and

About M-Pesa M-Pesa (M for mobile, pesa is Swahili for money) is a mobile phone based money transfer and microfinancing service, launched in 2007 by Vodafone for Safaricom and Vodacom. The service allows users to deposit money into an account stored on their cell phones, to send balances using PIN-secured SMS text messages to other users, including sellers of goods and services, and to redeem deposits for regular money. Users are charged a small fee for sending and withdrawing money using the service. M-Pesa is a branchless banking service where customers can deposit and withdraw money from a network of agents that includes airtime resellers and retail outlets acting as banking agents.

the latter capitalising on Bensizweâ&#x20AC;&#x2122;s IT expertise and contracting the Company as an aggregator. M-Pesa has long been a successful offering on the continent as an informal and affordable microfinancing plan which is often preferred over banks in the DRC especially, due to banking charges and extra costs incurred through traditional methods. Bensizweâ&#x20AC;&#x2122;s role within the trend has therefore been significant in bridging

We provide the following solutions:

Organisation structuring Process mapping Workforce Planning Performance Management Succession Management Talent Management Job Profiling Mentoring Programmes Learning Paths Career Paths Leadership development Employee assessment Skills Audits

Creating success and sustainability for clients through the design, development and implementation of various talent management and organisation development solutions.

For more information visit www.thetalenthub.co.za

E: info@thetalenthub.co.za T: 082 990 6327 F: 086 218 8226

Spotting new opportunities to meet client needs

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the gap to the general population within the country. The customer registration processing (CRP) collaboration was formulated in a similar fashion under the motto; ‘Knowing Your Client’, as Msimang adds: “Customer registration processing is the process of registering

Ongoing commitment to IT upgrades

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Bensizwe management team

As of the present moment in Kinshasa and Katanga, we have successfully completed the rollout of the CRP project and it is an ongoing process

cell-phone numbers and information, capturing the data onto a system. We have facilitated customer registration processing for Vodacom through an efficient and dedicated team. “As of the present moment in Kinshasa and Katanga, we have successfully completed the rollout of the CRP project and it is an ongoing process. We are expanding this project into other regions and plan to extend this service to other telecommunications companies.”

Transformation and inspiration

The knack of extension has not just been mastered externally but internally also, ensuring that Bensizwe has an infrastructure and set of processes worthy of its current market positioning. From a capital expenditure perspective, this has entailed an

Our training and development division also has an in-house offering, were they work hard at anticipating the needs of our industry, as well as heeding calls for specialised worker training

Meeting world-class efficiencies

ongoing commitment to IT upgrades to ensure its systems are meeting world-class efficiencies while having a direct knock-on effect on the success of its finance, payroll and call centre technologies. On the personnel side, the dedication is replicated in bringing what was a previously unexposed human resource talent pool up to the necessary levels and standards via extensive training initiatives. “Our talent is well diversified and we place a strong emphasis on developing local workers wherever we set up,” Msimang states. “This is a through a principle of two values; transformation and inspiration. “Our training and development division also has an in-house offering, were they work hard at anticipating the needs of our industry, as well as heeding calls for specialised worker training.” Facets such as these - as well as its imminent Central African call centre hub project for Francophone - place Bensizwe Group in the position that the Group CE has always dreamed of for the Company; to become the largest and most expertly operated workforce management and telecommunication consultant across the continent. Msimang concludes: “With this project for Francophone, we plan to support telecom companies, banks, transport companies and various other industries, sharing the customer experience and our expertise in this domain. “Projects like this fit into our ethos of supporting various telecoms companies and, coming from a customer service background, it has been my passion to see ‘my baby’ grow into a teenage Company, and I now look forward to getting it through this stage also before taking a step back and giving it back to my people to take it forward.”

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-Class Internet Solutions

Mobile internet is revolutionising Malawi telecoms,serving as a catalyst for economic growth and TNM is keep to capitalise on this growth by balancing network investment with cost cutting techniques Writer: Emily Jarvis • Project Manager: Donovan Smith

elekom Networks Malawi (TNM) is considered the pioneer mobile network in Malawi as first-movers in 3.5G broadband services and commanding 74 percent geographic network coverage. TNM offers a comprehensive range of pre-paid and post-paid services, including its unrivalled voice and data connectivity, with affordability and reliability in mind. These two key factors have resulted in a comprehensive strategy involving the recent acquisition of the ISP business from Burco Electronic Systems, continuous upgrades to its core network, enhancements to its already strong data coverage and completion of further improvements to the network. “Just as mobile telephony has transformed traditional communications in Malawi, the internet has the potential to transform our economy further. Mobile internet access grew by 95 percent last year to more than two million users. “Thus, we have upgraded the network to improve reliance and capacity and introduce new capabilities not only in order to improve the customer experience, but to ensure we have a network that is future proof,” explained the Company.

Modernisation

In 2014, TNM successfully completed the MK11.9 billion expansion of its data broadband services by deploying 87 additional 3G base stations across the country and upgrading the network in major cities to the latest 3.75G highspeed technology. Further to this, the Company is also preparing its core data network for the LTE data evolution.

Willem Swart, Managing Director Swart has more than 17 years experience in the mobile telecommunication industry at a senior management level and at board level within the Vodacom Group. He was part of the initial team that established Vodacom (Pty) Ltd, and has held several senior positions within the Group, including Chief Officer of International Business Vodacom Group Ltd until July, 2010.

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CONOR INFO TECH

onor Information Technologies is a software development and services company founded in 2007 and who currently has more than 50 employees, with the majority of those being highly skilled solution architects, senior developers, and senior support engineers. As a leading telecommunications services and solutions provider, we have established a strong track record in South Africa, as well as internationally: • Our business critical solutions are deployed in more than 15 GSM networks in Africa and South America. • We are providing software solutions and services to more than 20 customers.

TNM has installed seven solar power systems reducing energy costs drastically

“The provision of internet services in Malawi remains a huge growth area and as part of our own coverage expansion and general improvement strategy, we have added 36 new sites in Lilongwe City and the central region. We also completed a network modernisation project that has replaced 80 legacy BTS sites. “Now, TNM has modern, state-ofthe-art outdoor BTS sites that help to reduce operational costs while simultaneously reducing our carbon footprint,” said TNM. This modernisation programme has allowed the Company to reduce its power consumption by almost half and includes the deployment of seven solar power systems and 20 hybrid generator power systems which reduces generator running hours by 70-80 percent. “These investments further cement our long-term position in the country, but also our commitment to the surrounding industry trends that affect our business,” confirmed the Company.

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• Our highly scalable and cost effective solutions are used to deliver and support the following: - 2 billion mobile data transactions a day, - 150 million SMS deliveries per day, - and are used to provide services to more than 100 million unique subscribers per day across 12 countries.

...as part of our own coverage expansion and general improvement strategy, we have added 36 new sites in Lilongwe City and the central region

Our next generation v.Services telecommunications and financial services platform enable us to create a competitive advantage for ourselves and our customers by allowing us to deliver innovative solutions faster and with higher quality. We take a long-term view of the relationship with our customers by delivering quality solutions and supporting them through the full product life cycle. We have been a trusted supplier of key core network elements to Telekom Networks Malawi since 2013. During that time we have provided TNM with the following high performance and cost effective solutions: • Location Services Gateway • USSD Gateway • SMSC

Contact details E-mail: info@conor.co.za Phone: +27 11 100-2315 Fax: +27 86 602 7086 Western Side, Floor 2, Block 3 Crossway Office Park, 240 Lenchen Avenue, Centurion, South Africa

Conor’s Fast, Open and Secure Services and Applications Enabler

Platform - V. Services

One of the leading software companies on the African continent, specializing in telecommunications and mobile financial services solutions

The Conor v.Services Platform is purpose-built for operators and provides the following benefits: • Incorporates Conor’s knowledge, experience and innovative ideas. • Offers a fast, open and secure application management platform. • Allows rapid product and services launch. • Runs on any standard hardware, vir tualized environments, and on the cloud. • Leverages leading edge open source technologies. • Standard core functions: - User Interface (UI) - Dynamic Environment Packages - Services Extension Framework (SEF) - Integrated Development Environment (IDE) - In-house developed end-to-end protocol stacks (SS7, SIGTRAN, RADIUS, Diameter, LDAP, and many others)

www.conor.co.za

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DIGITATA LIMITED • Digitata provides solutions for mobile operators that enable them to achieve sustainable customer growth and maintain profitable revenue generation, while enhancing the value of the mobile experience for their customers. • Digitata’s Dynamic Tariffing™ System (DTS) provides mobile network operators with a unique platform to attract new customers, retain the existing customer base, sustain profitable revenues and gain unprecedented visibility of subscriber behaviour, while protecting the quality of the mobile network. • Digitata’s Guided Analytics (GA) service complements DTS, offering sophisticated network and subscriber analytics, experienced leadership and executable strategies on the management of your telecommunications network and Dynamic Tariffing™.

TNM product promotions

Smart Data

TNM is continuing to expand its portfolio of innovative products through promotions and distribution, and customer service channels. In light of the significant increase in Malawians using mobile data services, Smart Data was launched in 2014 and offers a range of affordable data bundles: Smart Standard, Smart Surf, Smart Social and Smart Business. “Data revenues more than doubled in 2014 following our improvements and widening of the 3.75G/LTE coverage. We have achieved significant improvements to the network quality offered to our customers, resulting in increased customer satisfaction and loyalty to our brand, and we now have a total market share of 47 percent as a result,” stated the Company. By enhancing its own prepaid billing system, TNM is geared for

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Data revenues more than doubled in 2014 following our improvements and widening of the 3.75G/LTE coverage

bringing new flexible and affordable products to market for its customers such as free Facebook and unlimited WhatsApp products, with many more innovations in the pipeline. Since the acquisition of the ISP business from Burco Electronic Systems Ltd, TNM has been working to integrate the new business with the current TNM mobile network product range, leveraging the synergies of both networks to form the foundation of TNM Business Services; a new division focusing to complement the current TNM portfolio. TNM further explained: “TNM Business Services focuses on the internet service needs of large business enterprises and SME customers, and will leverage our existing loyal customer base to grow into the most innovative business solution providers for businesses in Malawi. This will help customers manage and simplify their business communications needs

A TNM official plants a tree in Monkeybay

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through premier services and superior platforms.” In addition to the new product offering for businesses, the Mpamba mobile money service, which was launched in May 2013, has so far proven popular with customers and companies in improving revenue collection efficiency and service delivery; its subscriber base more than doubled in 2014 and more than MK5 billion has been transacted to date. “We also launched the Pasavute loan service in March last year, which has provided more than 70 million loans to TNM customers over the course of 2014,” added the Company.

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TNM helped 1,000 flood victims when Malawi was hit by devasting floods earlier in the year

TNM made a K6 million donation to Malawi Blood Transfusion Services to help blood collecting initiatives

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Household brand

We reach out and empower our customers in ways never before possible. Our goal is to develop mobile telecommunication services and offerings that are accessible and within reach of every Malawian

TNM has a strong brand presence in Malawi. This strength comes from being the country’s first mobile operator and more importantly, its position as a wholly-owned Malawian Company. The strong infrastructure, and products and services backbone that has been built in recent years is now supported by a growing workforce comprised of 664 employees, most of which are locally sourced. This makes branding a key consideration for TNM to maintain its leading position, and companies like MGT Print form an integral part of this; producing TNM’s SIM cards that guarantee mobility and availability of the network. “It is equally important that our SIM cards are as eye-catching as our marketing posters and flyers and MGT helps to ensure that we are able to create a bespoke design in this regard,” commented TNM. Corporate social responsibility (CSR) plays a key role in further reinforcing

TNM’s reputation as a household brand in Malawi. Last year, the Company proudly took part in more than 20 community projects across a broad array of socially conscious causes including; disaster relief, healthcare, education, environment, community development and sport. “We reach out and empower our customers in ways never before possible. Our goal is to develop mobile telecommunication services and offerings that are accessible and within reach of every Malawian. In so doing we give every Malawian the means and ability to reach their full potential

and allow them to play a full role in the development of Malawi. “In 2014, we increased our contribution to CSR programmes by more than 31 percent and implemented a wide range of initiatives reflecting our aspirations to improve the life of disadvantaged Malawian communities,” detailed the Company.

Continued upgrades

By balancing costs with just the right level of investment, thanks to TNM, 33 percent of Malawians now have access to telecommunications services;

A TNM official (L) makes a symbolic presentation of three oxygen concentrators to Queen Elizabeth Central Hospital’s Gogo Chatinkha Maternity Wing

A TNM employee donating blood

TNM set up a High Dependency Unit at Kamuzu Central Hospital’s Burns Unit at a cost of K8 million

a number which is destined to grow alongside the Network’s infrastructure improvements to further increase subscriber numbers and the use of mobile phones in Malawi. Managing Director, Willem Swart concluded: “2015’s operational objectives remain the same and investment remains a core part of our strategy. We want to enable more people and businesses to realise their full potential and in doing so, our mobile services will contribute to the growth and development of the Malawi economy. Through continued emphasis on expansion and modernisation of our data network, TNM will be pursuing additional fibre coverage through a metro-fibre project in Lilongwe and Blantyre, and completion of phase three of our radio access network; in addition to continued hardware, software, billing and mobile money upgrades. “I believe companies that can demonstrate year-in, year-out their ability to innovate and invest, are the ones likely to succeed. TNM is one of those companies.”

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The field technicians demonstration to the Google international team, explaining how a blowing machine is used to push cable from one end to another

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The Home of Fibre and

ICT Enterprise Soliton Telmec is working closely with clients, continuously with partners, and smartly with employees to expand its reach across East Africa Writer: Matthew Staff • Project Manager: Donovan Smith oliton Telmec is building upon a successful 2014, capitalising on a dynamic and entrepreneurial philosophy which will see the Company expand and diversify its innovative range of services and solutions in East Africa. The telecommunication engineering technology business traditionally completes conceptual designs as well as carrying out maintenance and service connections across the region, particularly focusing on the rollout of fibre in Kenya to connect monitoring cameras used by law enforcement agents. Security is just one sector addressed by the myriad services and solutions offered by Soliton as part of its

ongoing continuous improvement strategy. This significant period of 12 months has also witnessed increased investment into machinery and tools from an internal perspective, and an external expansion of the business as a whole through a revival of its Tanzanian office. “The goal for 2014 was to be an industry leader with standards that the market depends on,” says the Company’s Chief Technical Officer (CTO), Ali Maawiy. “We have been at the forefront on the deployment of FTTx, we have successfully converted IP networks to GPON, and have reduced the cost of operations and increased uptime due to power instabilities. “Improvement is an ongoing activity, and industry dynamism

and better customer services are the cornerstones for progressive improvements.” Compounding this growth has been an even more concerted expansion of its business networks too, indicative of a collaborative ethos which continuously sees Soliton as an active component of each local community in which it operates through various CSR initiatives.

Network Planning & Design

Deploy & Optimise

Support & Quality Assurance

Save money and avoid costly mistakes through our planning and design services

Leverage our skills in rapid deployment of optimised core, metro and access networks

Increase customer satisfaction through our SLA-backed Support & Quality Assurance

Key partnerships

The aforementioned core partnerships have been integral to Soliton’s growth over the years, forming vital relationships with some of the country’s leading tech exponents to form the basis for its own development.

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Safaricom is one such example as a long-term partner in Kenya, complemented by a portfolio comprising the likes of Frontier Optical Networks and Airtel Kenya; all of which playing a pivotal role in the ongoing attainment of business-defining projects undertaken by the Company. Maawiy notes: “We also have a key partnership with C Squared, constructing and maintaining more than 700 kilometres of fibre in Kampala metro which greatly changed the dynamic of doing business in Uganda. “It has achieved the Open Access (infrastructure sharing) policy and has driven down the cost of internet and data to the end user.” In Uganda specifically, Soliton’s rise has taken the Company as high as governmental notoriety in providing both technical and commercial expertise, “having a tremendous effect in reduction of data and internet costs in the country for the government especially”, Maawiy adds. Further landmark projects being undertaken by Soliton at present include a commercialisation of the national backbone infrastructure of Uganda once again - connecting more than 90 agencies as a consequence - as well as opening up to the South Sudanese market in an attempt to bring much needed capacity to the country.

The Soliton network operations centre serves as an efficient way to monitor and respond to client needs

The Company has excellent equipment for the use of aerial installations

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Connectivity construction in Ethiopia is further indication of Soliton’s international prowess, as the Company continues to fulfil its promise of expanding its operations year on year.

Developing services

Our progressive, strategic alliances with leading vendors and involvement with our clients has always made us develop new services and solutions

This philosophy stands true from an internal perspective too, not just expanding its footprint, but also expanding the services and solutions made available across said footprint. “Our progressive, strategic alliances with leading vendors and involvement with our clients has always made us develop new services and solutions,” Maawiy explains. “Over the past year we have invested into more heavy machinery for backbone and long haul deployment; more trenchless machines; fibre blowing machines; aerial deployment cranes; right testing gears and solutions; and monitoring systems in the NOC for real time network status. “These improvements and developments have seen our delivery

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times shortened and our quality improved. It has also improved our efficiency and ensures we lead the competition. We have been able to also quickly provide solutions to our clients on any new challenges.” To facilitate the enhanced provision, Soliton has similarly invested comprehensive amounts into its own infrastructure, upgrading its state-ofthe-art machinery and equipment as well as increasing its fleet of vehicles to aid deployment and support. An influx of modernised testing equipment, in-house monitoring tools, and advanced technologies further enforces this refusal to rest on its laurels, complemented by a series of facility upgrades. The Company’s Nairobi repair centre, maintenance workshop and training facility, as well as the Kampala office have all undergone refurbishments to ensure that Soliton stays ahead of the industry curve.

Part of Solition’s high-tech machinery used to produce work of the highest quality

Part of the Soliton Fleet of cars used to carry out organisational and obligational tasks

Workforce development

Soliton has been building capacity over the years by researching the local market against established ones, developing solutions for the local environment and acquiring the right tools to ensure proper establishment of the network and HR development The EXFO and Soliton team demostrate to clients how the new travel hawk machine works at the recent EACO exhibition in Uganda

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Soliton’s successful expansion is even more commendable given the issues that engulf the sector in the region; the Company having to develop alternative solutions in order to overcome vandalism and improve the network’s integrity. Another trend being monitored currently is the rise of FTTx (fibre to the x) in Kenya due to the focus by key industry players moving into the residential space and extending their own footprints. “Soliton has been building capacity over the years by researching the local market against established ones, developing solutions for the local environment and acquiring the right tools to ensure proper establishment of the network and HR development,” Maawiy says. “We are now transferring the same knowledge to Uganda and are currently in the process of refurbishing and upgrading the national backbone infrastructure.” This monitoring of future industry

fluctuations and the ability to respond quickly stems from a youthful and entrepreneurial culture within the business; subsequently staking a claim at the forefront of the sector to embrace new technological solutions. Maawiy continues: “Technological improvements cannot be sustained without development of the workforce. We absorb young graduates from the best institutions and take them through technical and management training, and the end result has been mesmerising. “We look at this recruitment and training as a positive impact on the workforce in East Africa. This has also gone a long way in up-skilling in the industry.”

Think fibre, think Soliton

Committing itself to a entirely local employment strategy further enforces this dedication to internal up-skilling, which is aided once again by close collaboration with clients to understand what is required from the business now, and what might be called for in the future. This future comprises further expansion into even more countries and a similarly proactive increase of solutions and services to ease its clients’ businesses; all the while in-keeping with the bread-and-butter

Google Uganda MD, Patrick Kariningufu and the Vice President of the Google International team with the first ever female OFC Technician in East Africa, Peace Fiona Ondo of Soliton Telmec

The Soliton Projects and Chief Technical Officer inspecting a manhole at the Soliton Uganda head office

offering that initiated Soliton’s journey to prominence all the way back in 1999. “It is a well-known fact that communication is a basic need. People need to talk, and we need to connect with each other for business, education, security or personal reasons,” Maawiy emphasises. “A fibre optic system is one of the technologies that enables us to connect with each other, sending so called ‘rich media’ at relatively lower cost. “Fibre therefore offers a greater improvement over other older technologies. To the extent that communications systems have proven to enhance convenience and reduce costs of doing business, fibre opticbased technologies neatly fit in as an

enabler of this convenience.” Smartness and resilience are two key assets which the CTO attributes to Soliton’s longevity in providing quality levels of fibre network services, all the while keeping a close eye on how to innovate once again moving forward. “We work closely with our clients to understand their aspirations and dreams and ensuring we deliver that has been instrumental,” Maawiy concludes. “We conduct continuous research and development to establish better products and solutions through innovation and creativity; ensuring good business practice and ethics in all our partnerships, and making sure that when our customers think fibre, they think Soliton Telmec.”

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Connecting People and

Vodacom has been creating opportunities in Congo for more than a decade; leveraging its influence as one of the world’s most renowned telecoms giants to enrich lives nationwide Writer: Matthew Staff Project Manager: Donovan Smith

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ince launching its activities in Congo 13 years’ ago, Vodacom has gradually and increasingly realised its promise of saturating the entire country with its market-leading telecoms services, combining its unparalleled technological expertise with an arguably even more significant social influence on a national scale. Following its inception in May, 2002 the Vodacom Pty subsidiary has invested hundreds of millions of dollars in order to fulfil its aim of galvanising the levels of communication in the country, with the primary goal of making its full range of internationallyacclaimed products accessible to the entire Congolese population. Built upon its “connecting people, creating opportunities and changing lives” ethos, Vodacom’s network in the country now envelopes 1,000 cities and 500 villages, comprising a total of more than 12 million subscribers. The person entrusted with overseeing such an extensive

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influence is the newly appointed Managing Director (MD), Murielle Lorilloux, who has already signalled her intent to expand the Company’s network infrastructure on a business level, while continuing the positive influence that has been established nationwide. “Vodacom has heavily invested in telecommunication infrastructures and has positioned itself as a data-leading company by providing to all Congolese the possibility to communicate and experiment the great power of 3G internet via the undersea cable,” the new MD explains. “Vodacom Congo is a socially responsible corporate that is involved in social welfare, health and

education throughout Congo. It also has a privileged partnership with the Congolese government. “That’s why the company is committed to assisting the government to achieve its objectives.” Currently employing more than 1,500 permanent staff, and a further 25,000 indirectly, Vodacom’s position as market leader is firmly cemented, paving the way for the Company to focus on the ongoing marketing, education and unveiling of its trademark consumer services; comprising voice services, SMS messaging, 2G and 3G mobile internet, and its continent-famous M-Pesa mobile money solution.

Murielle Lorilloux Managing Director Since taking on the role as Managing Director of Vodacom Congo in the Autumn of 2014, Murielle Lorilloux has immediately signalled her intentions around the type of impact she expects a Company of this ilk to have. Progressing within a potentially lucrative and fastdeveloping Congolese market, Lorilloux has highlighted the levels of investments needed to not only extend its network across a wider national footprint, but to also fend off concerted competition from the other key operators in the country at present. Lorilloux has been with Vodacom Congo for two years in total, having previously held the position of Commercial Director, putting her in the ideal position to analyse the all-important market trends and subsequently produce a successful strategy to take the Company forward in the years to come.

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AFRICA IS

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Africa today expresses through Voice. InstaVoice速 gives everyone a voice. Mobile users can send and receive Voice SMS messages, see and respond to their Missed Calls and Voicemails in a simple and easy way, both from feature phones and smartphones. Used monthly by over 75 million people in 10 African countries, InstaVoice is now clocking over 1.4 billion calls per month and counting. For smartphones, InstaVoice is available as a free mobile app download from Google Play Store and Apple App Store. The download includes extensions for the Android Wear watches and for the Apple Watch. The InstaVoice app brings Missed Calls, Voice SMS and Voicemail in a single and engaging interface that is as cool as chatting.

InstaVoice CelebTM

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InstaVoice Celeb brings celebrities and fans closer. Over 150 celebrities use the unique voice micro blogging feature of InstaVoice to express their emotions and share their joyous moments in their own voice with millions of fans across Africa. The service is available on feature phones and on smartphones. InstaVoice速 is a trademark of Kirusa, registered in the US Patent and Trademark Office. InstaVoice CelebTM is a trademark of Kirusa.

Kirusa An interview with Dr. Inderpal Singh Mumick, Founder, Chairman & CEO of Kirusa

Why is Africa important to Kirusa? Africa is a continent with 1.1 billion people and an economy that is expected to double over the next 5 years to USD 2.6 trillion. Mobile technologies are a major driver for Africa’s economic growth. The number of mobile connections in Africa has grown rapidly to 800 million, the number of mobile broadband connections has grown to 160 million and are still growing at a torrid pace. It is projected that the number of mobile users will grow another 55% over the next 5 years.

It is indeed time for the African Lion to roar! Kirusa management and investors believe in the growth story of Africa and the business opportunity it presents for companies who can invest and build technologies suitable for Africa’s mobile market. And, that is what Kirusa is doing. What is InstaVoice? InstaVoice® is a service that provides Voice SMS, Voicemail and Missed Calls to mobile users on their existing mobile phones. In Africa, InstaVoice is offered in partnership with mobile carriers, on both feature phones (without an app download) and on smartphones. Using Kirusa’s patented technology, both feature phone and smartphone users can send and receive voice messages. Users send voice messages by dialing * followed by the number of the recipient, or by calling and leaving a voice message when the called person does not answer, or by pushing a button and speaking from within the smartphone app. For smartphone users, InstaVoice is available as a free mobile app download from Google Play Store and Apple App Store. It is the only app to provide Missed calls, Voicemail (even when the phone is not reachable or switched off), and Voice SMS, all in a chat like, user friendly interface. Users of Android Wear or Apple Watches can also see and reply to messages from their smart watches.

With its patented user interface and audio processing technology, InstaVoice today offers the best voicing experience available anywhere. Voicemail is an old service that had failed in Africa. How did Kirusa make InstaVoice a success? African consumers are cost conscious, and (free) missed calls are used in large numbers. In our estimate, one out of every two calls in Africa is a missed call. Earlier voicemail technology could not co-exist with missed calls. As an example, if a user selected voicemail, the calling party could not leave a free missed call. Instead the call would be answered immediately by voicemail, and the caller would be charged. There was an opportunity to change the economics for the mobile user, and Kirusa invented the technology that makes it possible to have voicemail co-exist with missed calls. This means that users can make (free) missed calls even if the called party has InstaVoice voicemail. The new, patented technology is a major driver behind adoption of InstaVoice in Africa. Does Kirusa have any patents? Kirusa thrives on a culture of innovation. We have filed many patents in USA and other regions around the world, including Africa. Kirusa owns patents in several mobile technologies that are core to our business, including Voice

SMS, InstaVoice, audio processing, and user interfaces. What is InstaVoice Celeb™? InstaVoice Celeb brings celebrities and fans closer. Using the unique voice micro blogging feature of InstaVoice, celebrities voice their emotions and share their joyous and challenging moments, allowing their fans to hear them, a better option than just reading their text messages on a blog or media outlet. These messages are delivered instantly to subscribed fans, creating a ‘Voice Twitter’ like experience. Over 150 leading celebrities are sharing their voice with millions of fans across Africa using InstaVoice Celeb. Prophet Joel Francis, who is revered by tens of millions in Central Africa, recently recounted an incident where a man came up to him at an event and said “I feel god is speaking to me personally every day”. What is InstaVoice Sports™? Africa has given birth to soccer legends like Abedi Pele and Kalusha Bwalya. Soccer is the most popular sports in Africa. InstaVoice Sports is a social media service from Kirusa that provides soccer fans with exclusive voice updates about the latest happenings with their favorite teams and players. Offered in partnership with goal.com,

InstaVoice Sports includes frequent updates such as team news, pre and post-match analysis, and quotes from team players and managers of European clubs such as Barcelona, Manchester United, and Chelsea. What are you doing with the Vodacom group in Africa? We are actively partnering with several carriers in the Vodafone/ Vodacom group across Africa. Kirusa is providing several mobile services, including InstaVoice Voicemail and Missed Calls, InstaVoice Celeb, InstaVoice Sports, and certain enterprise services in partnership with Vodafone/ Vodacom. In DRC, Vodacom and Kirusa have partnered to provide InstaVoice Celeb and Sports services. The services have been embraced by consumers, with the top Congolese celebrities already having close to half a million fans on InstaVoice Celeb. We expect to launch additional services in DRC as well.

www.kirusa.com www.instavoice.com

InstaVoice is a trademark of Kirusa, registered in the US Patent and Trademark Office. InstaVoice Celeb and InstaVoice Sports are trademarks of Kirusa.

DEVELOPMENT OF 5G SOLUTIONS ZTE proposed the pre5G concept that can deploy 5G on 4G terminals. Put simply, pre5G contains four elements: adopt 5G technologies; provide user experience (throughput and delay) that is far better than 4G and close to 5G; be available far earlier than 2020; and be deployed over existing air interfaces or even 4G terminals.

LARGEST PROVIDER OF LTE IN CHINA

Today, we are entering a new era for telecoms and IT, powered by rapid growth in mobility and cloud computing. Our M-ICT strategy will help us capture this opportunity, and drive new innovations in products & services.

4G LTE Rising revenue powered by demand for 4G LTE networks and smartphones ZTE has successfully deployed its 4G products in 70 percent of countries with LTE networks, with operators including Bharti, China Mobile, China Telecom, Hutchison, Telenor, TeliaSonera, Vodafone, and VimpelCom

www.zte.com.cn/en

CONTACT US E: zhu.xianqiu@zte.com.cn / gao.chao60@zte.com.cn T: +243 828281673 / +243 817183917 Adsress: R&D Building, ZTE Corporation Hi-tech Roal South, Hi-tech Industrial Park, Nanshan District, Shenzhen, P.R.Chian, 518057

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Continuous network expansions

Bridging its three core customer segments across the mass market, youth, and high value consumers, the need to be diverse and proactive in regards to technological innovation still remains significant despite the country’s relative immaturity surrounding some of the more niche offerings. The responsibility placed on Vodacom to therefore complement its products with a general enhancement of the national network has been paramount, and is something that Lorilloux is especially focused on improving further during her tenure. “Vodacom DRC has been investing systematically in infrastructure and equipment of the latest generation to improve our customer experience,” she says. “From a voice quality, data speed and coverage perspective, our network has been deployed in such a way that it reaches the most remote areas of the country in a way worthy for DRC’s telecoms market leader.” Prior to the Company’s 2014 unveiling of its ‘rural coverage system’ - a new, flexible technology which promises to bring improved coverage to the most remote areas of Congo - Vodacom had already invested $484 million into the country’s infrastructure.

Network expansion promises total network coverage across the nation by the end of 2015

$484 million Level of investment resulting in Vodacom’s 7,000 km fibre optic network

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Continuous network expansions are improving our geographical footprint far into the rural areas of our country as well as improving our network deep inside the buildings of urban and suburban areas

The result: more than 7,000 kilometres of fibre optic network laying the groundwork for an endof-2015 goal to achieve total network coverage across the nation. Lorilloux says: “Continuous network expansions are improving our geographical footprint far into the rural areas of our country as well as improving our network deep inside the buildings of urban and suburban areas. “Vodacom uses, to the maximum, all technologies covered by its different licenses; such as 2G+ (gsm, gprs, edge), 3G+ (hspda, umts), WiMax and WiMax Evolution, Point-to-Multi-Point solutions, fibre optic and satellite connectivity, and dedicated customtailored solutions for VIP and high-end corporate customers. “We have also successfully tested 4G technology (mobile LTE) and prepared our network through a single RAN solution to be 4G ready.” Keeping ahead of the industry curve, not just in Congo but on a continental scale, is something which Vodacom

ZTE Corporation Z

TE Corporation is a globally-leading provider of telecommunications equipment and network solutions. With operations in 160 countries, the company is a leader in technology innovation, delivering superior products and business solutions to clients all over the world. Founded in 1985, ZTE is listed on both the Hong Kong and Shenzhen Stock Exchanges and is China’s largest listed telecoms equipment company. Offering the industry’s most comprehensive product range and end-to-end solutions, ZTE delivers cutting-edge technology to telecommunications clients in wireless, access & bearer, value-added services, terminals, managed network services, and ICT solutions for enterprises and government agencies The company’s expertise and flexibility in these areas enables telecommunications operators and enterprises globally to achieve business objectives and attain increased competitiveness. ZTE’s technology is deployed by leading international operators and Fortune-500 enterprises globally. The company is the world’s fourth-largest handset maker, offering stylish and intelligent devices for consumers around the world. On 19 January 2015, ZTE issued guidance for full-year profit to increase 94.2%, with rising revenue powered by demand for 4G LTE network systems and smartphones. ZTE believes in technology innovation as a core value of the company, investing more than 10% of annual revenue in R&D. The company has established 18 state-of-the-art R&D centers in the China, France, India and employs over 30,000 research professionals. With 107 subsidiaries devoted to innovation

globally, ZTE was the world’s biggest originator of technology patents in each of the past two years, according to data from the World Intellectual Property Organization. As a member of the UN Global Compact, ZTE is committed to a vision of balanced, sustainable development in the social, environmental and economic arenas. Promoting freedom of communications around the world, the company has incorporated innovation, technological convergence and the concept of “going green” into the product life cycle. This includes R&D, production, logistics and customer service. The company also is committed to maximizing energy efficiency and minimizing the CO2 emissions Active in community programs, ZTE participated in relief efforts related to the 2004 tsunami in Indonesia, the 2008 earthquake in Sichuan, China, and the 2010 earthquake in Haiti. ZTE also established the ZTE Special Children Care Fund, the largest charity fund in China. Looking forward, ZTE will continue to shape the global telecommunications industry, working with our customers and partners to stay on top of shifts in technology, business models and market needs.

T +243 828281673 +243 817183917 E zhu.xianqiu@zte.com.cn gao.chao60@zte.com.cn www.zte.com.cn/en

GSM BUILDIND ANTENNA ENGINEERING (GBAE)

Specialists in technical services

INDUSTRIES: ADMINISTRATIVE

A G R I C U LT U R A L

LEGAL

ENVIRONMENTAL

Being a contractor company for VODACOM Congo, GBAE s.a.r.l have implemented for the last three years several works in the East part of the country and in both two states of Kasaï. These works include: - Comprehensive sites RCS facilities (Rural Coverage Sites) installation in several rural areas of the country in order to increase coverage of the Vodacom communication network. This is a project launched by Vodacom Congo to open up some rural areas of the Democratic Republic of Congo. - Civil Work & MW & GSM Installation of Vodacom sites and sharing, - Installations of VSAT sites, several microwave links in North and South Kivu, - Protective maintenance of RF and MW in Kasaï and Kivu, - Manufacturing and supplying gears for GSM and MW etc... As part of the territory development in Bandundu and Kikwit a city sanitation project is under study. Given that there is no garbage collection structure, GBAE is exploring ways and means for implementation of this important project.

SER VICES Installation of telecommunication equipment » GSM system, » MW System (beam Antenna) » V -SAT system » Assembly and dissociation of Tower Maintenance of equipment » RF System » MW System » Tower » Generators

Buying and Selling of telecommunications equipment » Telephone, Modem

NEW COMMUNICATION TECHNOLOGIES

WATER RESOURCES

FACILITIES PLANNING

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as a brand has always prided itself on, and currently fits within a wider twoyear modernisation campaign being undertaken in the country. “During the campaign, all network elements have been upgraded to the latest generation of telecoms equipment available on the international markets,” Lorilloux continues. “This modernisation covered our access, transmission, core, signalling, billing, IT and back office equipment. We effectively put, at the service of our customers, one of the most modern networks globally available.”

HR Talent

While network optimisation and world-class telecoms services are the bread and butter of Vodacom and Vodafone subsidiaries the world over, the Company’s notoriety in Congo and most prominent feather in its cap stems from its role in the communities and its commitment to enriching the lives of the wider population. While this evidently comprises vast levels of corporate social responsibility initiatives outside of its technological domain, the enrichment process begins within the industry itself; addressing a core challenge engrained into the country.

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Enriching the lives of the wider population

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HR Talent is part of the human resources department at Vodacom Congo and is mainly in charge of talent acquisition, talent integration in the company and their development throughout their professional lifecycle

Skills shortages have long been a bane of telecoms operators looking to reach international standards of working, but the Company has countered this through the development of its own HR Talent project. “HR Talent is part of the human resources department at Vodacom Congo and is mainly in charge of talent acquisition, talent integration in the company and their development throughout their professional lifecycle,” Lorilloux says. “In regards to talent acquisition, in order to ensure that Vodacom Congo always attracts the best talent, HR Talent oversees the implementation of different recruitment programmes. “Those programmes are mainly purported at maintaining a healthy talent pipeline and readily available pool.”

Skills shortages have long been a bane of telecoms operators

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The two programmes subsequently introduced have been the Motomolo Bursary Programme and its tailored Graduate Programme to ensure that the most talented individuals available are not only being identified but are being honed and refined over the course of their academic development to gear them up for the working world. The next stage addresses talent integration, as Lorilloux explains: “HR Talent activities around integration are summed into the orientation or induction programme for new staff in the company. This programme is currently organised once a month (HR induction) and once every six months (overall company induction) where possible.” The delivery of learning and training programmes across the education element of development

is then carried out in two formats; a structured basis as per the Company’s approved training plan, and an ad-hoc basis which is conducted more in line with dynamic industry demands. In regards to the former, the “training plan is compiled as per needs received from various departments yearly and delivered through a three-year period as per priorities determined by the Executive Committee”, Lorilloux notes. “The training needs are identified in each function according to performance dialogue principles and agreed upon with line management and staff. “An ad-hoc basis includes demands which rise outside training plans during the year. Those requests are dealt with through the formal submission of a duly approved training application form.”

HR Talent activities around integration are summed into the orientation or induction programme for new staff in the company. This programme is currently organised once a month (HR induction) and once every six months (overall company induction) where possible

MAGIC TOUCH

agic Touch is a local and affordable one-stop branding and digital printing service, offering the full package from design and production, right through to timely delivery of a quality finished product. Our eight years of experience in DRC’s printing industry places us in a leading position in the country, with one of the widest product ranges and in-house services available. This extensive product range includes stationary, mugs, plaques, USB flash drives, lanyards, bracelets, keyrings, uniforms, baseball caps and ties; all of which Magic Touch promises will get your business noticed, turning your ideas into a reality. Valuable clients include Vodacom DRC, who we closely liaise with to provide its corporate uniforms, amongst other products that require the Vodacom stamp. We believe our clients deserve only the best, so through our turnkey in-house services, we take away the hassle that is often associated with branding via our experienced sales and design teams. Equipped with state-of-the-art industrial machines, we are able to operate and source more than 90 percent of our materials locally and to international standards. Our printing services are supported by a fully qualified team of staff deployed throughout the value chain. Place your order now and join our substantial list of satisfied clients who reap the benefits of an exemplary design service and helpful staff; and enjoy a high quality finished product made to your specifications, delivered directly to your door. Make Magic Touch your number one digital printing choice in the DRC. T +243 995 893 383 E info@magictouch.cd

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Tout produits à l’interne!

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T: +243 995 893 383 / +243 815 683 213 E: info@magictouch.cd / mtpub1@gmail.com www.magictouch.cd / www.magicrdc.com D.R.Congo / Kinshasa, LIMETE RESIDENTIEL 9eme Rue N0. 477 sur Petit Boulevard Lumumba

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Employer of Choice

Complementing Vodacom’s established talent development programmes are a series of more specific initiatives designed to develop tailored skills for individual departments within the Company. Incorporating facets such as leadership programmes, finance education, managerial and supervisory skills development, and universitysupporting bursary schemes; it is this dedication to formulating bespoke solutions to industry challenges which makes Vodacom an employer of choice within the sector and country. “We launched our Employer of Choice campaign last August in order to reinforce the image of Vodacom as such in the Congolese market,” Lorilloux says. “The campaign has an overall external objective to strengthen the image of Vodacom as the best employer in the local market and attract the best talent to work for our organisation. “We cannot achieve this objective without our own employees being ambassadors of that message externally.”

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We launched our Employer of Choice campaign last August in order to reinforce the image of Vodacom as such in the Congolese market. The campaign has an overall external objective to strengthen the image of Vodacom as the best employer in the local market and attract the best talent to work for our organisation

Mc Telecom is the leader in Telecommunication Solutions for both small businesses and large corporations. We are based in Kinshasha in the DRC Our staff and technicians expertise will help your business grow and thrive. Our partners are

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The campaign has consequently begun internally across two main focuses; improving efficiencies of key internal employee practices, and reinforcing the benefits attached to the “status of the employee”. By creating this positive atmosphere and development culture within the Company, the knock-on effect that has subsequently been seen across the DRC has been made all the more concerted, consistent and sustainable.

ALCATEL ONE TOUCH

What makes technology smart is what you can do with it rather than what it can do. That’s the simple philosophy that underpins ALCATEL ONETOUCH’s approach as it seeks to make mobile devices and the Internet fun, accessible and affordable to all.

Corporate social responsibility

At the heart of this positive culture created within the DRC is the Vodacom Foundation - the Company’s corporate social responsibility arm - and at the heart of the Foundation is the belief that Vodacom’s mobile communication technologies can address some of the most pressing humanitarian challenges in its operating countries. “Our responsibility is to utilise our mobile technologies’ innovative ways to mobilise social change and improve people’s lives,” Lorilloux emphasises.

LCATEL ONETOUCH: making mobile technology accessible and affordable to all

Vodacom’s mobile communication technologies can address some of the most pressing humanitarian challenges

ALERTE ROUGE Launched in May 2013, the Alerte Rouge campaign was initiated to support victims of repetitive wars in the DRC based in the refugee camp of Mugunga III, located in North Kivu. Congolese from all across the country and abroad were engaged to financially support the campaign via SMS and M-Pesa; raising money to buy mosquito nets, blankets, tents and food distributions in the camp.

Launched in May 2013, the Alerte Rouge campaign was initiated to support victims of repetitive wars in the DRC based in the refugee camp of Mugunga III, located in North Kivu

As part of TCL Communication, ALCATEL ONETOUCH forms part of a growing international company that designs, develops, and markets a range of mobile and Internet devices. TCL Communication is a public company listed on the Hong Kong Stock Exchange (2618.HK) and part of TCL Corporation one of the largest consumer electronics companies in the world. ALCATEL ONETOUCH is targeting Africa for growth because it believes that the market is hungry for cost-effective smartphones that offer high-end features. ALCATEL ONETOUCH aims to bring the latest mobile innovations to mass market consumers in a stylish package. They recognise that every smartphone user needs and deserves a device that offers good performance, beautiful aesthetics and rich functionality. The aim is to provide the ultimate tools for people to enjoy the life that they imagine. ALCATEL ONETOUCH delivers the best user experience across a wide range of products, ranging from feature phones to smartphones to tablets to mobile broadband, focusing on offering choice, variety and flexibility to customers throughout Africa.

www.alcatelonetouch.com

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Since then, Vodacom has also aided the area through the assistance of female domestic violence victims, the support of females who have undergone reconstruction surgery and a forthcoming commitment to Heal Africa through the contribution of collaborating partners also. An intense engagement is currently conducted to identify potential donors to support the latter. HUMANITARIAN FREE CALLING SERVICES As part of the Alert Rouge campaign, in 2013, a free calling service was also deployed in the refugee camp of Mugunga and each family was offered a five minute call per month. Vodacom Congo extended this free service in 2014 and will continue to offer the same service in 2015. More than 90,000 people were able to make a phone call and 50 percent of them were able to reconnect with their families.

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Vodacom has also aided the area through the assistance of female domestic violence victims, the support of females who have undergone reconstruction surgery

INSTANT CLASSROOM Since November 2013, Vodafone Foundation launched its tablet-based learning programme called Instant Classrrom in Goma, North Kivu. In partnership with Don Bosco School and Vodacom Congo, Vodafone built a learning mobile education centre within the school facility where 500 children from the refugee camp of Mugunga attend regularly that class apart from the regular Congolese scholar programmes. Vodafone Foundation has also announced the deployment of five additional schools in three refugee camps based in the equatorial region of the DRC.

Gare Centrale Avenue des Sénégalais Numéro 1 Gare Centrale Kinshasa / Gombe Gare Centrale

Avenue des Sénégalais Numéro 1

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TRANSTECH AFRICA GLOBAL

AG is the partner of choice for Africaâ&#x20AC;&#x2122;s leading mobile providers helping create the most innovative cost-effective networks for rapid deployment of new services. The TAG team have since the inception for mobile communication applied ground breaking advanced concepts to complex telecommunication infrastructure projects, both on and off grid. TAG continues to evolve all technologies to roll out rapid deployment solutions in the power and telecoms environments including assisting the worldâ&#x20AC;&#x2122;s leading mobile providers to create sustainable business in remote low ARPU regions. TAG is the first company worldwide to successfully rollout large scale ultra low (ULCS) cost rapid deployment solutions run only on solar and with no wet works. This has proved to be a groundbreaking revolution in thinking to service the underserviced areas in Africa and the world. Our technology has already won it first innovation award.

BALEFYRE The Refugees United partnership enables Congolese to reconnect with their family members and friends

REFUGEES UNITED PARTNERSHIP Vodacom Congo signed an agreement with the international NGO, Refugees United to enable Congolese to reconnect with their family members and friends. Refugees United has created a search engine accessible via SMS and internet services where people can register and look for loved ones separated by war or natural disasters. Regular SMS broadcast campaigns are conducted to raise awareness of the platform and to encourage people to subscribe and to use the platform especially in areas affected by the war. Thousands of Congolese have registered to the platform and hundreds have reconnected with their separated ones.

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B Refugees United has created a search engine accessible via SMS and internet services where people can register and look for loved ones separated by war or natural disasters

alefyre is a South African start-up borne out of a long history in telco-grade software development and suppliers of value added service solutions to leading mobile network operators such as Vodacom Congo. Keeping up with the rapidly changing market dynamics requires solutions that are future-proof. The patented USSDx solution enables the creation of a mobile app, utilising the existing USSD services. Balefyre provides a range of messaging solutions including rapid app creation, USSD gateway, SMSC and USSD based applications. T +27 11 475 4837 E support@balefyre.co.za

www.balefyre.co.za

The TAG Team embodies “the spirit of trust” in building long term partnerships with all our customers and supply chain partners to offer innovative power and telecom solutions. Those customers who have already dealt with the TAG Team understand our dedication to loyalty & going the extra mile. We embrace the continual technological development of all staff culminating in the following: · Latest Solutions · Quick response time and logistic preparedness · Competitive pricing · Skilled and dedicated staff · Willingness and ability to adapt

your source, by choice

TEAM TAG supplying “SERVICE EXCELLENCE”

www.tagsa.co.za E-mail: vossie@tagsa.co.za, sydney@tagsa.co.za Telephone: +27 11 318 8666

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The Company has successfully initiated the Computer Literacy Programme

COMPUTER LITERACY PROGRAMME Education is a key strategic pillar for the Vodacom Congo Foundation. Numerous initiatives have been implemented to improve the education sector of the DRC and to support the government efforts. The Company has similarly initiated a programme called the Computer Literacy Programme to give students in higher education the opportunities to become more familiar with computers. More than 100 computers were granted to the University of Kinshasa in partnership with the US embassy who provided access to a free virtual library. Vodacom Congo will implement a similar project this new fiscal year in Katanga.

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More than 100 computers were granted to the University of Kinshasa in partnership with the US embassy who provided access to a free virtual library. Vodacom Congo will implement a similar project this new fiscal year in Katanga

DIGITAL CANAL MEDIA BROADCAST CMB DIGI s.a.r.l IMMEUBLE BOTOUR 4eme NIVEAU C/GOMBE KINSHASA-DRC E: cmbdigi@yahoo.fr www.cmbdigi-tv.com

Leader of various

construction projects throughout Central Africa

Leans Projects Sprl

Tel: +243 815 326 671 +243 99 85 25 001 +243 89 52 77 787

Av du Commerce (Galerie du Commerce) c/gombe, Kinshasa, DRC E-mail: leansprojects@yahoo.fr

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BENCH DONATION PROGRAMME Over the past 10 years, the Vodacom Foundation has supported the education sector in the DRC through its bench donation programme to elementary and high schools across the country. The objective is to support government efforts to improve the school environment countrywide. 1,000 benches were distributed in Bascongo, South Kivu, Kasai and Kinshasa.

Youth segment

Identifying and displaying key differentiators in the telecoms market is something that all industry players must strive to achieve, and is something that Vodacom has succeeded in establishing across all parameters set out for a leading enterprise. Lorilloux states: “Vodacom has done phenomenally well in DRC, maintaining its positioning as the number one telecom brand by all indicators, despite the entry of new competitors such as Orange and Africel penetrating the market with lower rate offers.” This isn’t to say that there isn’t room for improvement though, with the Company identifying the youth segment as its next target for potential growth. “Recent studies highlight youths’ preference on competing brands as they are offered tariffs which address

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The youth segment has been identified as Vodacom’s next target for potential growth

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Vodacom has done phenomenally well in DRC, maintaining its positioning as the number one telecom brand by all indicators, despite the entry of new competitors such as Orange and Africel penetrating the market with lower rate offers

their needs in terms of usage while clearing the key affordability barrier to staying connected with their loved ones and preferred activities.” Vodacom defines its youth segment as a group of users aged between 15 and 24, and is convinced that the segment is a potential growth driver since it accounts for more than half of the country’s population. The Company’s attentions have therefore turned towards leveraging the Vodacom brand and reputation to ensure it becomes the operator of choice amongst the youth segment also, via its Vodacom Planete Jeune (Vodacom Youth Universe) initiative. Lorilloux continues: “Vodacom wants to provide a platform of unlimited possibilities through this campaign where it is positioned as an enabler to enhance youth experience with dedicated youth propositions around products, tariff offers, sponsorship programmes, training and job opportunities.”

METAL TOP ENGINEERING

ÉNERGIE INDUSTRIELLE HYBRIDE INDUSTRIAL HYBRID ENERGY Utilise le soleil pour réduire votre consommation de carburant Faites des économies réel avec l’énergie solaire Déjà installé dans le monde entier

Uses the Sun to reduce your fuel consumption. Save real money with solar. Already installed worldwide.

METAL TOP ENGINEERING is a Congolese construction company specialising in meeting the challenges of Congolese entrepreneurship. Founded in 2002, MTE has completed several works in the field of general construction and in a very competitive environment, MTE has proven to be a dynamic and versatile company. The satisfaction of our customers remains our main priority.

MTE offers quality services at low cost and competitive prices including: • Construction Engineering • Maintenance and Rehabilitation Building • Metal Construction • Manufacturing and Installation Pylon • Equipment Connecting the GSM, • GSM Sites Maintenance • Air conditioning (Domestic and Industrial) • Waterproofing • Plumbing • Electrical Industrial Building • Solar Energy • Carpentry (Metal, Wood and Aluminum) • Interior and Exterior Landscaping • Installation Maintenance and Repair

Your power is

safe with us Your Power is Safe with Us HYBRID - DIESEL ENERGY / PHOTOVOLTAICS THE ENERGY OF THE FUTURE SOLUTION Dealer message – DIESEL / PHOTOVOLTAIQUE Dealer logo L’ENERGIE HYBRIDE AVAILABLE NOW AT UNICOMPEX CONGO sprl and contact details

SYSTEME MODULAIRE POUR EVOLUTION PROGRESSIVE SELON VOS MOYENS

LA SOLUTION D’ENERGIE DU FUTURE CONTACT - US FOR MORE INFORMATION DISPONIBLE MAINTENANT CHEZ UNICOMPEX CONGO sprl CONTACTEZ-NOUS +243 POUR 81 PLUS 99 35 D’INFORMATIONS 000

+243 99 99 35 000 +243 81 99 35 000 +234 89 99 35 000 +243 99 99 35 000 1458, Avenue Lukusa, Gombe, Kinshasa +243 89 99 35 000

Tel: +243 818 109851 +243 823538331 / +243 997724004 / +243 855279282 metal.top.engineering@gmail.com metal_top_engineering@yahoo.fr www.metaltopengineering.com

1458, Avenue Colonel Lukusa, Gombe, Kinshasa

www.FGWilson.com

ABEER COOLING

AV. LUBEFU NO. 26, KINSHASA GOMBE PHONE: (+243)999935560 / (+243)818995577 EMAIL: ABEERCOOLING@GMAIL.COM

NOUS 2 has been a key partner of VODACOM DRC in the Kinshasa Optic Metro Ring Extension project.

Consulting

Market

Research

NOUS 2 CONSULTING & MARKET RESEARCH SARL, is a multisectorial group that provides services in DRC to Telecoms operators, to the public sector, to SMEs as well as larges enterprises. Our main activities are the following: • Set up and deployment of telecom networks infrastructure • Telecom Site Acquisitions (negotiations, building permits and right of way) • Site Surveys • Construction & development of GSM 2G / 3G / 4G Sites • Transmissions : Microwave – Optical Fiber (Installation & Maintenance) • Electrical installations • RF measurements • Civil Works (Towers, Shelters Cabinets (indoor and outdoor) • Building construction and renovation For more infomation please contact us: T 00243 822 150 001 E info@nousdeuxconsulting.com / nousdeux_consulting@yahoo.fr

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The Company’s JS8 campaign further compounds this commitment to improving offerings to this segment of the population, addressing tariff concerns specifically through dedicated offers and engagement programmes.

Best of the best

KPIs across the youth segment over the coming months and years incorporate awareness, emotion, performance, uniqueness, value, leadership and consideration; all facets which have become synonymous with Vodacom’s rise in the DRC over the past 13 years.

JS 8

mpaign with a JS8 is a generic ca tly linked to ec dir s set of attribute for the youth. ns Vodacom tariff pla pressions ex are s ute rib These att e the rib sc de t of attitudes tha Vodacom, as ich wh ’ ne zo ort mf ‘co ough any one an enabler, offers thr offerings d ate dic of its youth-de grammes: and engagement pro • On-net Calls • All-net Calls • SMS • Data • Social media les: triple • Integrated Bund ge advanta st of the Best, • Engagements: Be er-School Int m, co da Miss Vo I CS G, Challenge, M4

Addressing key performance indicators (KPIs) across the youth segment has been important to company growth

The Company’s notoriety has reached such an extent that it now breaches the entertainment domain via its Vodacom Best of the Best singing competition which is now one of the most successful shows in the history of Congolese television.

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Demonstrating yet another string to the Vodacom bow, the business is in a prime position to build upon this first decade of prominence as one of the most recognisable brands, across any sector, within the country. The pressure now lies in ensuring that the Company never loses sight of

Associated Diploma Bachelor Diploma Master Diploma Doctorate Diploma

www.lau-rdc.org

Electricool Best Systems the attributes that propelled Vodacom to such a commanding position in the first place; by being the best from a technological standpoint, and the most considerate in enriching the country at large. “The next generation will be living in a society dominated by technology in all aspects of their daily lives. This futuristic vision has already started today,” Lorilloux concludes. “Communications, telecommunications, internet and data access, etc. will all be indispensable in one’s daily routines. “Therefore, including such technologies and teaching our children how to deal with them is a moral and civic obligation.”

Email: ebsnzazi@hotmail.com Tel: 00243 999 901 685

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ame AFRICAN UNDERGROUND MINING SERVICES (AUMS)

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Can-do Attitude Breaking Records with a

AUMS is combining international notoriety with local development to innovate the continent’s contract mining domain Writer: Matthew Staff • Project Manager: Arron Rampling

frican Underground Mining Services (AUMS) has been bringing Australian standards of mining to the African market for the best part of 10 years and is on the brink of even further success as new, record breaking, projects take off and the local talent pool expands. Formed as a joint venture in 2007 between leading Australian mining service providers, Barminco and Ausdrill who have more than a quarter of a century’s experience operating in Africa - as the 100 percent Ausdrill owned, AMS - AUMS as a wholly owned subsidiary has optimised its expertise as an underground mining contractor ever since; subsequently changing the dynamic of the wider industry in the region. The Company’s Chief Operating Officer (COO), Blair Sessions explains:

“Around 60 percent of the Australian underground mining market is completed using a contractor business model, with only 40 percent or so being run as an owner-operator mine. “In Africa, it was the opposite so when a whole lot of underground mines opened up in the mid 2000s on the continent, everyone was initially favouring the owner-operator model without really exploring all the different contracting options around the world.” This gap in the market gave AUMS the opportunity it was looking for to break into the domain and to replicate the same success it had achieved in Australia with Barminco; delivering a lower cost per unit offering, and developing a client’s mine at higher speed, better quality, and at lower unit cost than the market had anticipated or been exposed to previously.

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THE BUSINESS SPIRIT

Enterprise of Boilers, General Trade, Building and Public Works Boiler - Welding pieces of mechanical equipment - Bore whole parts for mechanical appliances

General Trade - Provision of safety equipment and labor to mine sites - Provision of safety equipment and labor for construction sites - Provision of office equipment - Provision of civil construction materials

BTP (Building and Public Works) - Construction of civil - Construction offices at mine sites - Construction of hangars industrial production - Construction of storage sheds for industrial products - Construction and media water tanks (metal or concrete)

Vehicle Rentals - Dump truck, crane truck, 4x4 Vehicles, Machine and Welding Equipment

Email: eakbusiness@hotmail.fr Phone: (+223) 20 71 90 63 / 66 97 42 86 / 71 48 19 90

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“The key to our success has been our fast development,” Sessions continues. “We’ve broken world records while we’ve been in Africa as far as horizontal development is concerned. And because projects can traditionally happen quite slowly in Africa, the fact that we can get in there and develop faster than our competitors, and deliver access to the ore body a lot quicker, is a key driver for us. “Our business philosophy is to take Australian standards and to put them in Africa. We don’t hold back from that because we have a hugely refined business model from our experience in Australia, which has been the driver for us picking up business in West Africa.”

Keeping options open

The speed in which AUMS has subsequently grown has been indicative of the market analysis carried out and the saturation of its business model in the region; ultimately surpassing expectations in terms of the influence the wider Group had hoped for. Initially, Ghana, Mali, Burkina Faso, Ivory Coast and Guinea formed the crux of its regional saturation, but prospects in the east of the continent, as well as opportunities arising

Our business philosophy is to take Australian standards and to put them in Africa

AUM has surpassed expectation in terms of growth in Africa

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( A U M S )

further north and south in Africa have emphasised the rapidly rising notoriety of AUMS. Such geographic flexibility and the reputation it has fostered, has stemmed from a general versatility within the business’s mining operations, as Sessions affirms: “AUMS can provide to clients the full suite of underground mining services from feasibility to production status. “We provide technical and engineering solutions to assist with feasibility, and all associated services in the construction of underground mines, specialising in high-speed development utilising industry-leading standards in process and plant, including specialised development and production techniques. “The joint venture was originally formed to provide services to clients in West Africa, but has recently expanded this outlook to include opportunities in other regions of the African continent.”

Breaking records

Incorporating this outlook into the African mining mindset has subsequently resulted in the attainment of numerous landmark projects, ranging from record-breaking feats underground, to equally significant enrichment initiatives being carried out above the ground in the local communities. Sessions notes: “Smaller community projects are very important to AUMS. We have committed to positively influencing the communities where we work, such as delivering local school expansions, the provision of sporting complexes and associated supplies, and some of our employees give their own time to coach and mentor in these programmes.” Important from a reputation and localisation standpoint, its CSR initiatives complement its bread and butter achievements which continue to make waves in West Africa. “Our work at Gara and Yalea are

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our two biggest projects working with Randgold in Mali,” Sessions adds. “We achieved the world record at Gara for our tunnelling work, and have recently mobilised on another great gold mine site called Yaramoko, working with Canadian company, Roxgold on their first project in Burkina Faso.”

Nationalisation

Remaining proactive and flexible, with a refusal to rest on its laurels, have been pivotal facets of AUMS’ rapid rise in Africa, keeping abreast of all new industry trends and sector fluctuations. These incorporate areas of health and safety, continuous improvement

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VIVO ENERGY MALI

AUMS can provide to clients the full suite of underground mining services

ivo Energy Mali - the company behind the Shell brand - is proud to supply African Underground Mining Services with its fuel and lubricants needs. The Shell brand has been present in Mali since 1934, and has a strong brand image in the country. Vivo Energy has an excellent reputation for its values and principles and is committed to be the leader in the Malian fuel and lubricants market. In addition to supporting the commercial mining sector Vivo Energy Mali also offers solutions for motorists and other businesses. Through our network of 22 retail service stations, and with a storage capacity of 5,200 m3, motorists are provided with a comprehensive range of Shell fuels and lubricants, including: • Shell Diesel Extra • Shell Super Unleaded • Shell Helix Ultra • Shell Advance Vivo Energy Mali provides a wide range of Shell fuel and lubricants products to its business customers - both in the private and the public sectors - to support their growth. We provide cost effective solutions (including storage, distribution and technical advice) in the following areas of business: • Mining • Construction • Road transport • Manufacturing • Agriculture

Please contact us to see how we can help: T +223 20 21 95 04

www.vivoenergy.com Providing technical and engineering solutions to assist in the construction of underground mines

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Vivo Energy Mining: Technology leadership and expertise to drive down your costs Vivo Energy - the company behind the Shell brand in Africa - brings you Shell’s industry-leading products, services and technology, with an offer designed to meet your precise mining needs and reduce your Total Cost of Operations.

At Vivo Energy we know that as an African mining company you battle tough conditions everyday. We know that you continually strive to reduce your operational costs; that you rely heavily on your machinery, demanding fuel and lubricants products which ensure you get optimal use from it; that you require a constant, uninterrupted supply of these products; and that you have certain non-negotiables particularly around safety. Fortunately, Vivo Energy is in a position to provide you with complete solutions to all of these requirements. We are proud to put Shell’s high quality products, services and technology at your disposal. Our tailored offer will meet your precise needs, help you optimise your Total Cost of Operations, and ensure your mining business is more successful and sustainable. If you would like to reduce your costs and optimise the use of fuel and lubricant products in your mining operations, contact us at www.vivoenergy.com

Fulling Africa’s Future Shell trademarks used under license.

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AEMS

EMS (The African Equipment Maintenance and Services) has been present and flourishing in Mali and countries of the West Africa sub region since 2009, to provide an adequate solution to mechanical problems for companies operating in mining and public works may face. AEMS is specialized in the maintenance, installation and repair of mining machinery, public works, drilling, handling and generators but also in the rental of construction equipment. AEMS, with nearly a hundred experts in the field, offers a brand new formula to perform meticulous diagnosis with its modern equipment, which allows to react positively and diligently to companies appeal. AEMS has been able so far to bring its expertise to several institutions by achieving the exploits below:

• Complete rebuilds include: • 16 Dampers 777D AUMS has attained numerous landmark projects on the African continent

• Loaders 988F • Bulldozers D9R

strategies amid market contractions and low commodity prices, and a heightened reliance on automation from a technical standpoint. Chief among all trends however remains the necessity to retain a strong local emphasis within the business. Once employees are settled at AUMS they enjoy extensive training and development initiatives including comprehensive simulator experience to bring them up to speed, and a diverse approach to cater for the different languages and cultures entering the Company. Job one, however, is identifying said skills in the first place. “Alongside bringing that Australian methodology into Africa, our second differentiator is the training programmes we have in place to develop the national workforce,

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• Reconditioned and changed several organs

The joint venture was originally formed to provide services to clients in West Africa, but has recently expanded this outlook to include opportunities in other regions of the African continent

• Installed equipment like, CATERPILLAR, LIEBHERR, O & K • Signed contracts for maintenance with other parties • Rented machines • Complete technical assistance AEMS, till now has been trusted among others by: AUMS, AMS, MOOLMANS, PW, IMPACT AFRICA GUINEA, SONGHOI RESOURCES, PAPILLON RESOURCES. T +223 20 77 54 85 +223 66 76 75 57 +223 76 76 98 88 E info@aems-mali.com

www.aems-mail.com

AEMSâ&#x20AC;&#x2122; EXPERTISE, ALWAYS ON HAND AEMS is specialized in the maintenance, installation and repair of mining machinery, public works, drilling, handling and generators but also in the rental of construction equipment. AEMS, with nearly a hundred experts in the field, offers a brand new formula to perform meticulous diagnosis with its modern equipment, which allows to react positively and diligently to companies appeal.

PRESENT IN THE W E S T A F R I CA SUB REGION

SINCE 2009

E akone@aems-mali.com info@aems-mali.com T +223 20 77 54 85 +223 66 76 75 57 +223 76 76 98 88

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and subsequently retain the ‘cando’ culture in operating countries,” Sessions says. “It is a cornerstone of our business model because if we don’t look locally for these skills and develop them continuously, then our culture suffers, and so will our competitive advantage. “We need to be heavily focused on nationalisation and training to deliver a skill level comparable with expatriate operators and it will continue to be one of our main drivers.” Achieving more than 12 months and nearly two million man hours without a lost time injury highlights AUMS’ commitment to its employees’ satisfaction and safety, lending towards an overall goal to give them the skillsets to progress within the Company and take their expertise elsewhere across the Group. After eight years, the fruits of this philosophy are already evident with Ghanaian expatriates now working in Burkina Faso, Malian workers now plying their trade in Ghana, and so on; all of which creates a sustainable pool of talent that will be imperative for AUMS and its future success in the region. Sessions continues: “More than 85 percent of our workforce are locally employed, with internal development of all our staff a key priority for the business.

M I N I N G

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SUPPLY DIRECT

UPPLY DIRECT provides industrial products, global procurement and supply chain management services with offices in Australia, United Kingdom and South Africa. As a products and services company, SUPPLY DIRECT knows that no matter what industry you operate in, supply chain effectiveness is key to your success. This is why SUPPLY DIRECT combines its extensive industrial product offering with a range of services to support your supply chain. With SUPPLY DIRECT as your industrial distributor, you will not only benefit from a world-class product offering, but also from dedicated procurement and supply chain management services. This will reduce your costs, increase your productivity and leave you free to focus on your own core competencies to grow your business. Wherever you are in the world, no matter how remote, we will deliver what you need, when you need it. Our clients range from major mining companies in remote Africa to underground mining and drilling contractors in Australia to facilities in South East Asia and Eastern Europe. We have access to a comprehensive range of products & equipment in warehouses across the world and provide supply options based on lead times, currencies and availability to suit your individual requirements. SUPPLY DIRECT is your partner to improving Productivity, Efficiency and Cost Reduction. AUMS (African Underground Mining Services), is not only a subsidiary company to SUPPLY DIRECT but has been a valued customer from inception. As both organisations have a common goal in terms health and safety, environmental impact, efficiently delivering the products to our customers, and importantly sustainability.

Upholding a ‘can-do’ company culture

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The inherent symbiotic relationship between Supply Direct and AUMS is what makes us leaders in both our market segments.

ONE SOURCE FOR MINING SUPPLIES GLOBALLY.

ONE CALL AND IT’S AS GOOD AS DELIVERED. We supply equipment, parts and consumables for mining, mineral processing, exploration and construction. We source, procure and freight to your site what you need, when you need it, anywhere in the world. Buy it direct from the source at www.supplydirect.net THERE’S AN OFFICE NEAR YOU > AUSTRALIA | SOUTH AFRICA | GHANA | UNITED KINGDOM

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FOOD & EVENTS AFRICA

EA’s expertise is present where climate and environmental conditions are difficult and infrastructure lacking. FEA’s success in providing high quality, well-run remote camps is grounded in the expertise and experience of our founding directors. We can start a camp from scratch, or take over your existing facilities, upgrade them to international standards and employ and develop existing staff already on-site. Feeding, housing, serving and caring for the well-being of hundreds of people working on major projects, remotely based in West & Central Africa: that’s what we do at FOOD & EVENTS AFRICA.

www.fea-catering.com

HYSPEC MINING SERVICES Retaining a strong local emphasis is a key aspect of the business

“The up-skilling of our national workforce is critical to our business success, and comprises the cornerstone of our business plan to ensure a highly-skilled, mobile, local workforce to take their skills further afield also as we develop into new markets in Africa.”

Quality and reliable supply

Leveraging local resources may be vital from an employment perspective, but when it comes to the supply chain and some of AUMS’ key business partnerships, the Company can leverage its international reputation. While still looking to form local relationships where possible, management of the supply chain is carried out by the same senior personnel consulting for Barminco,

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with regular, longstanding suppliers almost treating the two entities as one of the same in regards to the quality demanded from the required equipment and machinery. Sandvik, Caterpillar and Atlas Copco are three such partners with a global cachet themselves as AUMS thrives to find the perfect balance between optimum levels of quality, and concerted local impetus. “We effectively look in the country first, and then West Africa, then Africa, then outside of Africa, when it comes to our supply chain,” Sessions says. “We do pretty well, and although it takes serious commitment to achieve the quality and reliability we demand, we have had some significant success stories as well with more than 60 percent of our supply now coming from within West Africa

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yspec Mining Services provides the African mining and exploration industry with replacement hydraulic hose assemblies and associated parts round the clock from over fifty wholly owned minesite based workshops, across nine African countries. Hyspec is part of the Manuli Group, the world leader in the manufacture hydraulic hoses and fittings. “We have been partnering with Hyspec in Africa for years”, explains Blair Sessions, AUMS COO. “No matter how remote our operations are, the Hyspec teams are there to provide the quality services which we need to meet our production targets”. T +61 89 49 34 241 E sale@hyspec.com

www.hyspec.com

Feel at home in the middle of nowhere www.fea-catering.com

Quality Catering Services For more information contact us

Pierre ZGHAIB Managing Director T: +223.66.750.130 E: pierrez@fea-catering.com

Hubert HAYEK Business Development Manager T: +221.77.333.06.30 E: hhayek@fea-catering.com

Reduce Operational Costs Improve Equipment Availability Increase Production

FOOD&EVENTS

AFRICA

• Over 50 mine-site based workshops in Africa • 24 hour / 7 days full end to end service • Hose inspection services and mining equipment downtime reduction programs

B u r k i n a F a s o – C o t e d ’ I v o i r e – D R C - G h a n a – G u i n e a – M a l i – S i e r r a L e o n e – Ta n z a n i a – Z a m b i a Head Office – 13 Da Vinci Way, Forrestdale, WA 6112 – Australia T: +61 89 49 34 241 - E: sales@hyspec.com - www.hyspec.com

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AUMS Projects

Gara - AUMS achieved a world

record (at the time), tunnelling 600 metres in one month with one jumbo. Beginning in 2010, the development and production contract with Randgold, the mine currently delivers 750 development metres a month and close to 100,000 ore tonnes a month in a Sub Level Open Stoping operation (SLOS).

Yalea - Starting in late 2010, with

Randgold, the development and production contract delivers 750 metres per month and some 130,000 ore tonnes (SLOS).

Perkoa – Started in 2012, with

Nantou mining, the schedule has seen AUMS deliver 300 metresplus per month and around 50,000 ore tonnes (development and production).

Yaramoko – A new site,

commencing in July 2015, with Roxgold in Burkina Faso, the exciting new gold project is situated on rich ground with narrow vein mining techniques. AUMS will have a fleet of four drills and five loaders to deliver the client’s requirements on this highly prospective, ever increasing tenement in an exciting geographical location in Burkina Faso.

Chirano – Comprising work at

Akwaaba Deeps and Paboase for Kinross Gold, the underground development and production was completed in 2014, delivering over 600 metres and in excess of 100,000 tonnes a month.

Subika – When operations ended in March 2014, Subika had achieved 1,172 days without a lost time injury.

Bibiani – An underground

project completed in 2009, the establishment of a decline and production levels at the Ghanaian operation opened up the potential now being unlocked by Mensin Mining, with the assistance of both AMS and AUMS with exploration drilling.

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On-the-job training at AUMS

We believe we offer the best service in Australia already as Barminco, and we’re now delivering the same, if not better, performance in Africa

itself, and we have reached 90 percentplus levels of country dependency.” The Company’s Ghanaian mesh supplier, Wire Weaving Industries Ghana Ltd, is one such success story, having been adopted and trusted by AUMS to deliver a key component of its operations, and subsequently being developed up to international, western standards with automated manufacturing facilities delivering products equal to anywhere in the world.

Can-do attitude

MT6020 Minetruck

Atlas Copco Ghana Ltd. Tel:+233 (0) 302 774512 info.ghana@gh.atlascopco.com www.atlascopco.com

Being able to mobilise so quickly and effectively is once again testament to AUMS’ flexibility, and the COO pinpoints this attribute as the key to maintaining its success moving forward. Sessions concludes: “If we’re not flexible, we’d end up stagnant and because in Africa things can generate slowly before springing to life all of a sudden, if you’re not ready to jump and get started, you will miss opportunities. “We always ensure we have a strong order book of equipment readily available in front of us so that if we are required to start a job quickly we can do so, with the extended Ausdrill and Barminco networks behind us. “There’s a real requirement to make sure we’re fully available, with a can-do attitude, to be able to respond to a client’s wants and needs, because it’s more important in Africa than anywhere else in the world to have that ability, and we have made sure we can do just that.”

Creating a can-do ethos throughout the Group - across its employees and suppliers - is a philosophy which has already proved defining for Barminco in Australia, and AUMS is now at a stage where it adopts the exact same procedures across mining, safety and training in Africa. “We believe we offer the best service in Australia already as Barminco, and we’re now delivering the same, if not better, performance in Africa,” Sessions adds. “As our nationalisation strategy continues to improve the local workforce and our skills network, we are in a very flexible position to assess opportunities as they come.” The resulting ability comprises being able to get on the ground with unparalleled pace, before working through the planning and construction phases with clients and helping them deliver optimum output from each project.

Serpent Ventilation System

Easer L

Boomer E-Series

S SUPREME AUTO PARTS With 16 years’ experience, Supreme Auto Parts now occupies a leading position on the market of spare parts for light vehicles in Mali. With a strong and special partnership with Toyota we constantly receive all updated catalogs and software allowing us to identify all spare parts with minimal information on the vehicle they will go on. Today we are the parts supplier to almost all mines in Mali and several large companies that have the commitment to good maintenance of their fleets. Supreme Auto Parts sells its image frist then the original parts. E: supremeauto@afribone.net.ml T: (223) 20 20 56 16 - (223) 66 74 57 51 – (223) 76 03 57 56 – (223) 66 71 23 80

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Real Solutions for By simultaneously improving internal processes and further broadening the innovative boundaries of its product range, Scamont Engineering is helping the mining industry combat its challenges and drive efficiencies forward Writer: Emily Jarvis Project Manager: Arron Rampling

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Mining

camont Engineering has evolved over the past four decades to become an engineering powerhouse, servicing the global mining industry with its positive displacement (PD) pumps and pneumatic rock drill product range; with the desire to bring the latest innovations to as many open pit and underground mines as possible in order to better tackle challenges facing the industry on a daily basis.

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The acquisition of the Grifo Group in 2013 signalled Scamontâ&#x20AC;&#x2122;s focus on aggressive expansion in South Africa and the central regions of the continent; in particular Zambia and the DRC, where the Grifo range of multi-stage clearwater pumps are extensively used in high volume dewatering applications. The acquisition meant that Scamont could offer a complete dewatering solution to the market whereby a client can explore a multitude of dewatering

Grifo Sliding Roller Bearing Multi-Stage Centrifugal Pump

methodologies using either PD pumps or multi-stage clearwater pumps, or combinations of both depending on their specific requirements. “The acquisition of the Grifo Group - which included a foundry - increased our manufacturing capabilities and capacities, yielding a market-relevant and advanced product range that complements the modern mining industry. We manufacture close-to 100 percent of our products in-house, except for a few outsourced specialised processes; something that puts us head and shoulders above the competition. The Grifo product range still exists, but it is now manufactured by Scamont,” explains Claudio Sandri, Managing Director (MD) of Scamont Engineering.

Equipped with an enhanced and popular product range including Grifo multi-stage clearwater pumps and Scamont slurry pumps, the Company has made a name for itself as a recognised OEM (original equipment manufacturer) with the aptitude to drive efficiencies in South Africa’s mining industry and beyond; boasting a number of longstanding relationships with major mining houses across the gold, platinum, copper, diamond, nickel and cobalt industries. Scamont operates out of two large and ultra-modern factories, with the Roodepoort facility focussing on the manufacture of PD pumps, the pneumatic rock drill machines and advanced drill delivery rigs, while the

In 1998, the Grifo Self Balancing GSB pump units, which utilise non-friction heavy duty ball and roller bearings to support the rotating element were introduced. All standard balance disc centrifugal multi-stage pump units can now be offered with a conversion to the white metal bearing arrangement on non-friction heavy duty sliding roller bearings (SRB). > Easy maintenance > Reduction of major damage to rotating and stationary elements > Reduction in the harmonic vibration of the rotating element

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MACKAY’S

ackay’s is an established surface engineering company with the expertise to provide

dynamic and innovative coating and weld overlay solutions to your wear, corrosion & erosion problems. We increase the service life and performance of vital components, as well as repair damaged or worn parts which are difficult to obtain or expensive to replace. Mackay’s is one of the most complete surface coating companies with our large machine shop and extensive grinding

PD pump spares at the Roodepoort facility

facilities, we are able to handle up to 10 tons and 8 meters between centres at

Germiston facility focuses on Grifo clearwater pumps and is home to the foundry too. Today, Scamont is taking the business to the next level by continuously investing in the research and development of new products and the continuous improvement of its existing product range.

our Vereeniging based (10 000sq Mt) operation. We are able to offer a vast range of services which include, thermal spraying (HVOF, plasma, arc, Rokide, flame & fuse spray), specialised welding (PTA cladding, sub-arc, micro, internal and Tig welding) as well as hard chrome plating.

New generation

Scamont’s progression to this commanding position is the result of a forward-thinking strategy that has been in the making since 2001, gradually placing a new generation of employees in decision-making positions after extensive training. The MD says: “After Scamont’s founder retired and exited the business in 2007, the new executive management team, who are also shareholders, possessed the youth, skillsets and resources to take us forward on a very aggressive growth path. Further impetus to the growth strategy is being provided by our equity partners whom entered the business in order to assist with the Grifo acquisition.” Training is always ongoing at the Company, a reflection of its commitment to ensure continuous skills development and skill retention.

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Clearwater pump inventory

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Attached is a picture of a multi stage pump impeller which has been coated using the JP8000 HVOF spray system with tungsten carbide, as you can see the entire impeller

After Scamont’s founder retired and exited the business in 2007, the new executive management team, who are also shareholders, possessed the youth, skillsets and resources to take us forward on a very aggressive growth path

has been destroyed but the coating on the landings is still in very good condition, the coating of pump parts not only increases life span but improves efficiency as well.

T +27 16 422 3797 E mackays@mweb.co.za

www.mackays.co.za

The solution to all your wear, abrasion & erosion problems. AN INDUSTRY LEADER IN THERMAL SPRAYING, COATING AND WELDING TECHNOLOGY

Pumps & Valves

- increasing life span with correct coatings applied

Earth moving equipment

Impellers coated with tungsten carbide

Weld repair of critical components

Manufacture & hardface of pump sleeves

- repair of critical components at a fraction of new part costs

HVOF coating of OEM ball valves

Oil & Gas

- all high wear and abrasion, corrosion applications

PTA hard-facing of high wear areas

w w w. m a c k ays. co.za | Tel : + 27 16 422 3797 | Fa x: +27 16 422 4638 | Emai l: mack ays@mweb.co.z a

S C A M O N T

E N G I N E E R I N G

REEF PROFILE CUTTING SERVICES

eef Profile Cutting Services is a fully equipped steel service centre situated in the heart of Gauteng. We have been in business for over 30 years-and with our comprehensive and extensive knowledge gained over the years in the mining, construction and engineering market sectors-applied this in our everyday operations to ensure that our customers are supplied with the best quality and service. Our broad based BEE accreditation further cements the fact that Reef Profile Cutting Services is the service centre of choice for today and the future.

Repairing a clearwater pump cover

“Ensuring access to the skills we need has meant aligning Scamont with local technical colleges in order to provide young people with intensive four-year long internal apprenticeships. These employees emerge as qualified artisans who are more likely to want to remain with us for the long-term,” further explains Sandri. A large proportion of Scamont’s 112 employees have benefitted from this modern knowledge transfer process, which is considered the best way to develop the competencies required throughout the value chain that will no doubt contribute to the long-term sustainability of the business, including the requirements for new product innovations. “The strengths brought by our new team and their innovative use of technology have helped Scamont products gain traction in new business environments around the world. For now however, our focus remains on an aggressive transition beyond South Africa’s borders, starting with our entrance into the Zambian market in 2010,” highlights Sandri.

T +27 (11) 864 2614 F +27 (11) 864 1502 E info@reefprofile.co.za

www.reefprofile.co.za

Zambia

Although Scamont had been supplying SRD123 pneumatic rockdrills to the Zambian market for more than 25 years,

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Modern five axis machining centres at Germiston clearwater pump division

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it had always been through local agents. Dissatisfaction with the performance of the agents in Zambia prompted an investigation into that market in 2007. The outcome of the investigation was that the true potential of the Zambian market was exposed. “What was very clear was that there was great potential for our range of PD pumps to be deployed in most of the mines in Zambia for the purpose of removing mud or underflow from the underground settling systems,” explains Sandri. This potential was realised and as such, Scamont and Karlsons Mining Solutions Zambia Ltd (SKMS) was established in 2010. SKMS is the sole agent for the Scamont range of products in Zambia and DRC. SKMS is located in Kitwe and boasts 40 employees, the bulk of which are deployed on various pump station operating contracts across a number of Zambian clients. “Customer access to our products increased and we made sure that

(PTY) LTD

SERVICES - Design/development centre - Profile cutting - CNC profile cutting - Plasma cutting (HD) - Guillotine cutting - Laser cutting - Water jet cutting - Heavy/Light duty bending and forming - All rolling requirements - Fleet of delivery vehicles - Semi-fabricated parts - CNC drilling - Shot blasting - Painting

Reef Profile Cutting Services (Pty) Ltd has been servicing the mining and engineering sectors since 1980. We are proud to acknowledge that over the years we’ve established superior levels of quality and customer service in South Africa. By keeping true to our values - Reliability, Efficiency, Effectiveness and Focus, we plan to become the leading independent steel service centre with expansions in Africa.

TELEPHONE: +27 (11) 864 2614 | FAX: +27 (11) 864 1502 | EMAIL: info@reefprofile.co.za | www.reefprofile.co.za ADDRESS: 102 Clarke Str. North, Alrode, Alberton, Gauteng | P.O. BOX123927, Alrode 1451

technical support and spares were available locally, constructing a new warehouse in Kitwe; providing the same level of service you would expect in South Africa,” Sandri further details. Furthermore, SKMS is in the process of constructing a new workshop which is to be equipped with machinery suitable for the repair of the entire range of Scamont products. The MD adds: “This facility will be complete by December 2015 and we will be able to service the entire Central African region from Kitwe, thereby delivering faster turnaround times and reducing logistical costs.” SKMS was also recently awarded the RGR Technologies agency for Zambia and the DRC. RGR Technologies is an industry leader in the manufacturing of metal and soft-seated, highpressure trunnion and floating ball valves and check valves for oil & gas, petrochemical, mining and utilities, and paper and pulp industries.

Supplies Tungsten Carbide Cutting Tools as well as Holding Tools to the Engineering and Manufacturing Industries.

J o h a n n e s b u rg , C a p e To w n , D u r b a n , P o r t E l i z a b e t h Sole Distributor for Mitsubishi Carbide

End of Kuschke Street, Meadowdale Germiston Ext. 3, 1614

T: +27 87 803 2377 www.multicarb.com

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“We are very excited about this development because the RGR valves are installed in conjunction with our products in most installations and therefore further enhance our product offering to the client. We will also be able to carry out repairs of the entire RGR product range at our new facility in Kitwe,” explains Sandri.

Hard rock drilling

Scamont has since the early 1980s manufactured a range of pneumatic rockdrill machines typically used for long hole boring in the mines in Zambia and Zimbabwe. The range is known as the SRD123 and Sandri highlights: “The level of accuracy required in the manufacture of the parts for these machines is extreme and one that we have developed a strong competency in. “Clients often asked us whether we would consider looking at other elements of the rock drilling environment, which led us to where we are today; with a product that promises to revolutionise rock drilling and provide value to our customers. “The Shova is a new semimechanised rock drill technology suitable for application across all hard rock mining environments from ultralow stoping widths through to gully and development end applications whilst keeping rock drill operator (RDO) safety and productivity as the primary driver of the design.” According to recent studies, only 30 percent of South Africa’s platinum

Adding the final touches - clearwater pump repair process

Members of the SKMS Zambia team at the Kitwe office. (L-R) Sepiso Mukoshya, Commercial Manager; Emmison Kiluba; Sales Representative and Gerritt Stassen, Technical Director

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The level of accuracy required in the manufacture of the parts for these machines is extreme and one that we have developed a strong competency in

production is derived from mechanised mining and the remaining 70 percent remains unmechanised. The major contributor to this statistic is that the average dip of the Merensky and UG2 platinum reef is 18-20 degrees which, in conjunction with low stoping heights, is beyond the working capacity of all current mechanised drilling and mining equipment. The Shova provides a semimechanised solution whereby the role of the RDO is not only guaranteed but significantly improved because of the health and safety enhancements it provides as well as dramatically improving productivity. By virtue of its unique patented design, the Shova also deals with a number of very relevant current health and safety challenges faced by RDO’s including reduction of noise levels, fogging and the elimination of vibration exposure. “What is of particular interest is that the RDO can operate the machine whilst being under supported

ground at all times and all of the aforementioned benefits are achieved with significantly less exertion levels on the part of the RDO,” adds Sandri. Simply put, the semi-mechanisation offered by Shova reduces the skill, experience and strength levels required of the RDO, whilst enabling the RDO to operate in a significantly safer environment. This results in improved RDO efficiency and

production bonus earnings. This in turn results in the simultaneous enhancement of mine profitability which improves sustainability of mines and ongoing employment levels. Although in the early stages, the Shova face advance and roof bolting solutions are currently being tested on various sites and the positive reaction promises to bring the growth levels that Scamont strive for. In tandem with this, Scamont’s stringent deadlines for lead times and high inventory stock levels means it already has the reputation for on time delivery, which is so critical in this space for ensuring minimal downtime for mines.

Service complement

PD pump being assembled at the Roodepoort Division

Key to the success behind Scamont is the valued support they receive from its suppliers, some of which have supplied the Company since its inception. “We truly value our supply relationships and acknowledge their contribution to our continued growth story,” adds Sandri. Scamont’s competence in manufacturing high quality, precision equipment locally - at reasonable prices - backed by the provision of expert consulting and maintenance services, has positioned the company at the forefront of the supply of slurry and clear water pumps and rock drill equipment to the South African, Zambian and global mining industry. Sandri concludes: “We see every existing mine that does not use our product range as a potential project and as such we have a very focused strategy for the conversion of these projects. “Armed with Shova, we have the opportunity to introduce alternative and modern technologies that will contribute to the longer term sustainability of the mines we do business with and in so doing meet our aggressive growth objectives.”

Executive team (L-R): Richard Buckley, Technical Director; Claudio Sandri, Managing Director; and Ross Williams, Executive Director

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Commodity Perfectly Placed for the

Boom Minopex has built a concerted presence in Mozambique over the past four years to be the best positioned player in a dormant minerals market on the brink of more lucrative times to come Writer: Matthew Staff â&#x20AC;˘ Project Manager: Arron Rampling

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inopex has worked tirelessly to replicate its well-established South African operations in Mozambique over the past four years and is now in a prime position to capitalise on a future boom in the commodity market in the country. Invited into its initial operation in the East African nation in 2011, the mining operations and maintenance contractor has since leveraged and duplicated the vast expertise and industry knowledge across the full range of mineral processing activities to now be the leading player in Mozambique; stealing a march on any prospective competitors looking to enter the rapidly developing country in years to come. Since being chosen by Jindal Steel and Power to carry out operations and maintenance at its Chirodzi plant, Minopex Mozambique has gone from

strength to strength through the attraction and application of its full turnkey offering. The Company’s Managing Director, Dave Spottiswoode says: “The move into Mozambique was a general move from our owners, Minopex South Africa, with it necessary for the Company to expand across borders. “Our turnkey approach has been very successful across the Group because it saves the clients on capital, with us essentially doing the dirty work for them. The only aspect the clients own and need to bring to the project is the plant itself.” The remaining elements taken care of within the Minopex service comprises the personnel from top to bottom and all technical equipment, all the way to office furniture, vehicles, IT software and major tools needed to fulfil the requirements of the plant. Across the wider Group, Minopex is equipped to run plants processing the

full host of minerals; from diamond, chrome, platinum and gold, to coal which is the sole commodity being catered for within Mozambique at present. “The world’s commodity market isn’t great at the moment, and things are tight in Mozambique, but what we have done is position ourselves for the next couple of years for when things get better and take off in a rather big way,” Spottiswoode continues. “We’ve set ourselves up; we’ve got the vehicles, the people, the accommodation, and everything else required within Mozambique. “We’re there, and now we’re just waiting for the boom.”

Versatile offering

The turnkey philosophy which has been so integral to Minopex’s growth over the years is epitomised by the Group’s initial rise in South Africa between 1996 and 2012; by which

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point the Company was carrying out operations and maintenance across 27 plants for some of the industry’s most well-reputed businesses. “Ranging from diamonds, platinum, gold, coal and chrome - basically any metal or mineral - we have the ability to get involved in it. This became a very popular model quite quickly because the bigger we became, the more versatile we became as well.” This versatility enables Minopex to pull upon expertise, equipment and capacity from adjacent plants, while keeping more administrative processes centralised to achieve an ideal balance from which to expand and remain entrepreneurial and flexible. “This flexibility was something we were moving away from in South Africa purely because of the size we had grown to,” Spottiswoode says. “My belief is that every operation is

different and every client is different, and my idea is to run the Company as a silo type of operation with each plant running exactly according to the client’s specifications. “If the client wants us to supply the vehicles then we will, but if they prefer to supply their own, then we won’t. The same goes for the purchasing of consumables or raw materials, for example.

Northam’s Booysendal mine at night

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27 plants Operations and maintenance carried out for its clients between 1996 and 2012

“We’re extremely versatile and open in our offerings, and willing to tailor our operations to each client’s requirements within their plants.”

Track record

With the all-encompassing, yet customisable, approach that Minopex has honed and refined over the years still a niche attribute in the industry at large, the reputation that has been formed within the sector has been comprehensively positive, and has laid the groundwork for all current and future contracts being attained. “When discussing big contracts, we are able to state confidently that we can perform to the highest standards because we have the track record proven throughout our other operations. Essentially we can display that we do what is required better than the client could do it themselves,”

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Facing challenge head-on to expand the Company footprint

Spottiswoode states. This track record is equally impressive from an all-important health and safety perspective with no lost-time injuries reported across its tenure in Mozambique; Spottiswoode emphasising this element and the safety of Minopex’s employees as “the driving force behind operations, and first and foremost in carrying out processes”. As a consequence, Minopex is also at the forefront of potential clients’ minds, including, most recently, Vale. Having completed short-term periods of operation for the globally-renowned organisation in recent years, the two businesses are now looking at a potentially longer term partnership. “It is an owner-operated plant which they have asked us to come into over the past three years for commissioning and training of their people,” Spottiswoode explains. “They’ve seen us come in and make

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massive improvements for six-nine month periods, and have also seen those improvements fade away when we’re gone, so for them to look at us to operate their plant moving forward is major because it is by far the biggest operation in Mozambique.”

Localisation

Expanding the footprint into Mozambique hasn’t been exclusively challenge-free despite the leveraging of the Company’s South African experience and unrivalled regional reputation, with skills shortages in the still maturing Mozambique a problem which Minopex has had to resolve internally. An extensive localisation strategy has been integral in developing national levels of expertise, with the overall aim of reducing the amount of expatriates working within the business. Spottiswoode notes: “It is not only of primary importance in order to

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develop the locals within the country, but also in reducing the amount of capital going towards expats and all the salaries, accommodation and travel costs that come with them. “So, both in terms of costs and what we needed to do for the benefit of the country, we have an extensive localisation strategy which we have been running for three years now, and we have now got to the stage where we are virtually only reliant on local artisans that we’ve trained ourselves.” Having established such a foothold in Mozambique before the real industry boom has even taken place leaves Minopex in a commanding position moving forward with any new entries to the market having to play catch-up and build a reputation from scratch. It also fulfils the more concerted, overriding philosophy of utilising local resources which can similarly be seen throughout its supply chain where possible, and through the Company’s

adherence to CSR in the surrounding communities.

Advanced services

Regardless of the dominant market position that Minopex enjoys within Mozambique, the Company still refuses to rest on its laurels, continuously looking for new opportunities to improve its current operations, as well as looking for new plants to operate within. “We’re always on the lookout for new plants but things are constrained in Mozambique at this moment in time so we have moved out of our normal operations and maintenance practices to diversify in the country,” Spottiswoode says.

The result is a separate company having been formed called Ensermo (Engineering Services Mozambique) which has been $2.5 million in the making and consists of a specialised engineering unit. The Managing Director explains: “In South Africa, there are usually specialist engineers local to your operations, but there are none of those advanced services available here in Mozambique, so we took the decision, based on us planning to be here for a long time, to build a fully integrated workshop in the Tete area at our own cost.” Already coming into its own in carrying out major overhauls, motor rewinds, pipe installations, steel fabrications and analysis activities,

the recently commissioned addition to the Minopex portfolio is a niche which has already brought the Company a lot of business as it looks towards the next stage of its development in Mozambique. Spottiswoode concludes: “Moving forward, we will remain totally focused on our clients and their needs and will continue to bend over backwards to do what they want and require. “We have training programmes in place to attract the right people in order to do this as efficiently as possible and, as we’ve proved in the past, we believe we can operate the plants more efficiently than the owners themselves.”

Minopex will continue to look for new opportunities to further improve its standing

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Integrated Solutions for

Tangible Benefits CRONIMET Chrome Mining SA is bringing state-of-the-art technology to South Africa’s mining industry through a comprehensive product range with sustainability and long-term employment in mind Writer: Emily Jarvis • Project Manager: Arron Rampling

n order to remain ahead in markets with increasing volatility, the CRONIMET Group has been developing new and innovative approaches to business that demonstrates its track record of being able to develop integrated solutions, and to keep its finger on the pulse. Nowhere is this statement more applicable than on the African continent, where the CRONIMET Chrome Mining SA and CRONIMET Chrome SA (CRONIMET Chrome) divisions have been operating since 2008, following the strategic acquisition of mining exploration rights in South Africa. “Sub-Saharan Africa is a major growth market for CRONIMET. We are involved in all aspects of the mining operations here, and we have

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Offering integration solutions to South Africa’s mining industry

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opened various business units that complement our mining operations, offering integrated solutions in various ways,” says Silvia Costa, Chief Executive Officer (CEO) for CRONIMET Chrome Mining SA. The CRONIMET Chrome divisions are part of the CRONIMET Mining Group AG, a specialist servicing the global steel industry for more than 30 years. As a family-owned business established in the 1980s, the Group has become an integral part of the stainless steel, ferroalloy and primary metal mining industry around the world. The Group has a presence on four continents via its 56 subsidiaries, partnerships and representative offices and employs approximately 5,500 people. CRONIMET Mining, the mining division of the Group, provides solutions to the industry with its energy and processing business units and can adopt multiple roles in a mine’s operation, which is complemented by its vast product and service offering that constitutes a tangible advantage for the customer. While its own mining operations remain the biggest area of business, CRONIMET Mining also has subsidiaries in the energy, trading and processing areas. “Our presence on the African continent is growing due to our interests in renewable energy and capitalising on this key growth area by deploying photovoltaic plants and energy management solutions in South Africa, Namibia, Botswana and Tanzania that generate electricity for local mining operations,” Ms Costa adds.

Full expansion phase

Since receiving its 30-year mining license in 2010 for the 2,000 hectare Thaba CRONIMET Chrome Mine (Thaba Mine) in the Bushveld Igneous Complex, work has been non-stop since the start of the commercial operation in 2011. After completion of the exploration and feasibility phase, the Company is now focused

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Thaba Mine’s new state-of-the-art plant will maximise energy efficiency

on doubling its output by 2016, using open cast mining methods to produce 500,000 tonnes of chrome ore concentrate annually.

About Ms Costa, CEO, CRONIMET Chrome Mining SA Ms Costa joined CRONIMET Chrome Mining SA just two days after the Company applied for its mining right in 2009. Therefore, she has been involved in every process in the Company’s history, from feasibility studies to safety systems, and processing activities to systematic expansion of its activities. Ms Costa has been the CEO of CRONIMET Chrome Mining SA for more than two years and is also a Director for both CRONIMET Chrome companies in South Africa.

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This year, CRONIMET Chrome Mining SA is very much in a full expansion phase where we will expand the mine and our processing capabilities

“This year, CRONIMET Chrome Mining SA is very much in a full expansion phase where we will expand the mine and our processing capabilities. The completed photovoltaic plant is powering Thaba Mine’s daily operations, reducing our diesel consumption substantially and powering our activities with clean and sustainable renewable energy,” highlights Ms Costa. A new processing plant is currently being built as part of the Thaba Mine expansion. A key feature of the new plant is that it will be highly automated, which, in turn, will increase safety and productivity. As a crucial aspect of operating in South Africa is to source locally where possible, the construction of the new plant is contracted to a local company, Consulmet Metals (Pty) Ltd, which utilises a mixture of equipment sourced locally and internationally that meets CRONIMET’s stringent safety requirements. “Due to our geographic location, we are able to benefit from local resources and mining suppliers on our doorstep. We target local companies first, before we consider turning to international vendors,” she summarises.

The Company is now focused on doubling its output by 2016, using open cast mining methods to produce 500,000 tonnes of chrome ore at 42 percent concentrate

Hand-in-hand

The new plant at the Thaba Mine site will utilise the latest spiral technology available for separation as well as X-ray Transmission (XRT) ore sorting equipment, and will adopt the horizontal shaft impactor’s (HSI) crusher system to minimise energy usage as opposed to using ball mills. This highly automated plant will provide CRONIMET with the double production figures it strives to achieve. “There is no production possible without safety; the two go hand-inhand. We are committed to improving the value of life of present and future generations by integrating safety, economic success, social upliftment and environmental protection to achieve leading industry practices,” adds Ms Costa. In addition to sustainable

productivity improvements, CRONIMET Chrome Mining SA has been working hard to enhance staff competencies in handling this more advanced automated equipment and to educate staff in the use of the new technologies. “We achieve this via on-the-job training with external training providers from South Africa, for technical tuition as well as basic skills. Career development is promoted internally through KPIs and individual staff goals and is an ongoing process. “The most crucial aspect from my perspective is that an organisation only runs at full capacity when the right people are doing the job. It is this level of competence we look for in new employees and is very much drawn from our roots as a family-owned business,” she further notes.

Investing in the community

In partnership with the German Investment and Development Corporation (DEG), CRONIMET recently completed a recycling project in the township of Smash Block, near the Thaba Mine. The project had been ongoing since May 2012 and had a

A family-owned business with a focus on people

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positive effect on the 10,000-15,000 residents in the township. “Community members bring their recyclable waste to the recycling centre and are then paid in food vouchers, with vouchers for school supplies also given out at particular times of the year. At the end of each month, the vouchers are delivered to each household by a collection team consisting of people who were previously unemployed. “This team of 40 recyclers have also received training in first aid and health & safety amongst other basic training deemed necessary for the job at hand. The collection and separation of recyclable materials not only creates a source of income for Smash Black’s largely unemployed population, but we have seen such a difference in the cleanliness of the area thanks to all the people involved in making the project a success for the community,” the CEO emphasises. The new plant is powered by solar panels in order to reduce diesel consumption

This team of 40 recyclers have also received training in first aid, and health and safety amongst other basic training deemed necessary for the job at hand

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Given the benefits gained from this project, CRONIMET hopes to run this project in another local settlement in the Thabazimbi area soon. Other key community initiatives the Company has participated in recently include addressing the local water shortages by constructing boreholes in informal settlements, constructing ablution blocks and setting up self-sustainable businesses for local residents to manage. “Our local partnerships, both in business and in social investment, show that we are committed to not only long-term opportunities for employment for the local community, but also that we are working hard to deeply root ourselves into the landscape of South Africa as a sustainable mining operation with lofty aspirations for the future,” concludes Ms Costa.

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Facets of our Potential Uncovering the

Rockwell Diamonds is consolidating its position in the mining industry through the retirement of older mines and the acquisition of new ones, forming part of a strategy to become a mid-tier diamond producer with a long-term future in South Africa Writer: Emily Jarvis Project Manager: Arron Rampling

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idely known for its involvement in the exploration and mining of alluvial diamond deposits through beneficiation joint venture and merger & acquisition opportunities in South Africa, Rockwell Diamonds has focused its energies this year on the Bondeo 140 CC acquisition of the Remhoogte/ Holsloot (RH/HS) project, investing in the long-term future of both the Company and its staff and subsequently, securing return on investment. After a challenging few years for the diamond mining industry impacted by lower grades and a drop in carat sales, Rockwell proudly achieved higher overall revenue for the last financial year despite these challenges, helping to offset its significant asset investments it has made in South Africa. Equipped with the objective to create a growth-oriented mid-tier diamond mining and development company, Rockwell will focus on diamond value management by optimising recovery and driving down unit costs, in turn

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providing shareholders with the potential for growth and added value. “Having sold our interest in Tirisano, suspended operations at Niewejaarskraal and closed the Saxendrift Hill Complex, the completion of the Bondeo 140 CC acquisition delivers a suite of longer life options including the flagship RH/HS operations. “With these assets and our own Wouterspan and Lanyonvale feasibility and exploration projects we are now able to look to the future and deliver on our medium term objectives of building a sustainably profitable and integrated diamond business,” stated

Current and Suspended Mining Projects

Niewejaarskraal Saxendrift Chief Executive Officer (CEO) and President, James Campbell. Moreover, Rockwell continues to strengthen its roots in South Africa by developing its ever-increasing local supplier list, of which it currently contributes 30 percent BEE through its partner of choice, Siyancuma Capital (Pty) Ltd. Having completed the RH/HS acquisition, Rockwell is turning its attention to rebuilding its production profile and delivering further growth opportunities from its project pipeline, as well as new business opportunities.

Remhoogtc/Holsloot Mine

Wouterspan

Located in the Hay district of the Northern Cape Province, the 2,634 hectare RH/HS project has been a welcome addition to Rockwell’s portfolio since 28 May, 2015. Approximately 195 kilometres (km) southwest of Kimberley, the two sites are contiguous to the Company’s other properties in the Middle Orange River area. “Both colluvial and fluvial-alluvial gravel units are known to exist on the RH/HS properties, and the first three days of production made a nominal Q1 contribution, with grades and volumes

Lanyonvale Brakfontein Remhoogte/Holsloot

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in line with expectations. We have adopted a conservative approach to the rollout of our integration plan and expect to steadily ramp up the throughput and further rationalise the various business sections into one operational structure,” commented the CEO on the website. To ensure the seamless integration and roll-out of Rockwell’s MOR operating model, RH/HS operations commenced at a monthly throughput of 90,000m3, with a plan to increase this after the integration is completed. The first two processing plants have been in successful operation since takeover, with the third aiding production since the middle of June this year. There are three processing plants at the RH/HS Project with a maximum total monthly processing capacity of approximately 200,000m3. At Remhoogte, the site’s processing plant was commissioned in June 2014 and is furnished with all-new equipment, consisting of a Bourevestnik Bulk X-ray system for the processing of coarse gravels, and a four rotary pan plant to treat the fine gravels. A second rotary pan plant at Remhoogte consisting of four pans was also commissioned on the property in November 2014. Similarly, at Holsloot, its processing plant recently received an equipment upgrade and consists of a de-sanding system, a further Bourevestnik Bulk X-ray system for the processing of coarse gravels and a dense media separation system for fine gravels. During the integration of the RH/HS Project into Rockwell’s MOR operating model, the Company is operating the plants at a throughput rate of 120,000m3 a month. In contrast to this new beginning, Rockwell is bringing its production at Saxendrift to a close as it reaches the end of its economic life. “Our Lanyonvale and Wouterspan development projects will serve as

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adequate replacements for further increasing our production profile,” said the Company. “Having successfully assumed control of these new operations, we have significantly de-risked the financing aspect of the RH/HS transaction. We believe that these new projects, together with our exciting development projects, present potential investors with an attractive entry point,” said Campell.

Consolidation

Backed by its experience handling multiple projects in an increasingly volatile market, Rockwell expects to see good returns as it steadily ramps up RH/HS throughput and further rationalises the various new processing plants into one operational structure; which it hopes to achieve by August 2015. “Production from the RH/HS Project provides us with headroom

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Fleet of PC 200 Makondo diggers at acquired Remhoogte project

to rationalise our existing operations, redeploying assets to newly acquired operations and expediting work on development projects. In the medium-term, we are now working to retire mines that are reaching the end of their economic lives, including Saxendrift, moving existing plant and EMV assets in order to build new operations at fresh resources from the Company’s project pipeline. “Right now, our exploration priorities lie in the completion of geological mapping at Lanyonvale and bulk sampling and at Wouterspan, with the goal is to commence bulk sampling after completing the feasibility studies. Both are considered to have significant potential to add to the Company’s resources as we continue to enhance our portfolio and evaluate new projects alongside accretive consolidation opportunities to meet our strategic vision to become a mid-tier diamond producer,” concluded the CEO.

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Listening to Clients MonuRent has developed a total equipment rental and services solution for mining, construction and agriculture companies wishing to operate in challenging environments Writer: Emily Jarvis â&#x20AC;˘ Project Manager: Arron Rampling

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onuRent was founded in 2010 by a group of seasoned international and African Investors who recognised a distinct gap in the market when it came to delivering world-class equipment and services to the developing markets in Africa. “Whilst our business was initially focused on the Nigerian construction sector MonuRent has quickly grown to become a sector leader in the rental of large mining

equipment, delivering equipment and services in Ghana, Liberia, Sierra Leone, Botswana and Nigeria with further expansion plans unfolding year on year as the MonuRent story gathers momentum,” explains MonuRent Chief Executive Officer (CEO), Dan Hoppe. The MonuRent model is all about listening to client’s requirements, and working together to offer a tailored solution that delivers value and certainty with guaranteed uptime of equipment, assisting clients to deliver projects on time

and on budget, whilst freeing up capital to enable clients to focus on their core business. This value proposition stretches beyond equipment rental, with an offering of engineering services to assist clients in the development of feasibility studies and project plans; complete with equipment optimisation schedules that enable clients to select and change designated fleets to deliver the most economical option for any given project, without the duplication of costly resources.

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Aureus Mining - A step change

The supply and support of a total fleet and project solution worth $44 million for Aureus Mining in Liberia was a pivotal point in the MonuRent development story, having worked with the Aureus team in the early exploration and construction phases, delivering in a geography with extremely limited infrastructure. Hoppe explains the confidence shown by Aureus in selecting MonuRent as a partner was the result of hard won gains in very challenging environments: “Soon after the award and mobilisation we were hit with the Ebola virus in Liberia which threatened to derail MonuRent’s expansion plans and our client’s project. “Working closely with the Aureus team we were able to dig in and develop project plans that enabled us to collectively keep the wheels turning when many around us had ground to

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For us, it is about searching for the right suppliers locally who can demonstrate that they can provide the right stock levels and quality before joining our supply chain

a halt. The challenges don’t come any greater than developing a business in the environment we have experienced in the last 18 months, and we are extremely proud of our achievements alongside our clients.” David Reading, President and Chief Executive Officer of Aureus Mining adds: “Although the fleet rental model in mining is an established global concept, this is the first example on such a scale of its implementation in West Africa. “MonuRent have been involved in the New Liberty project throughout the construction stage and have shown its commitment to the project by continuing to deliver during difficult conditions. We were pleased to be able to build upon the successful relationship that has developed between the two companies whilst moving into the production and operational phase.”

YOUR CAT DEALER IN WEST AFRICA Ever closer to support you ever further

THE STRENGTH OF OUR NETWORK

From this beginning to 2015, a widened geographical business scope across the two aforementioned countries - as well as Liberia, Botswana and Ghana - has allowed MonuRent to increase its diverse portfolio of work across West Africa as Hoppe further adds: “We have an agnostic approach to equipment supply and support, which begins when a client comes to us with a project brief and we work on a plan that is best for the client, regardless of brand, and our staff execute accordingly. “Our interoperability across mining, quarrying, construction, infrastructure and agriculture works is just one of our unique selling points.” Boasting 350 rental assets across Africa at present, predominantly serving the mining industry via long-term projects, MonuRent is demonstrating its ability to diversify its offering with the future of West Africa’s economy in mind.

End-to-end

A key advantage of doing business with MonuRent is the Company’s ability to offer an end-to-end rental service, including front-end management services which is something Hoppe is particularly proud of: “Our reliable, safe and efficient equipment is complemented by an all-inclusive service offering including aspects such as application management and maintenance engineering. “With our strong track record over the years, I am proud to say that we also have the financial ability to fund large scale projects, which consequently benefit from comprehensive training opportunities, availability guarantees and a cost-effective maintenance service,” he says. In West Africa, maintenance of machinery is sometimes still considered a cost-heavy aspect of

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mining. However, MonuRent provides this service for a fixed cost to its customers via the MonuRent Fleet Option, “taking away some of the business and logistics headaches to let clients focus on what they are best at”. Influenced by equipment trends in the global mining and construction sectors, MonuRent utilises enormous depth of experience, capabilities, skills and resources to provide clients with leading integrated equipment solutions. “We like to get involved with a project as early as possible; ideally in the pre-feasibility stages, where we ask questions to find the most economical fleet blend and support options tailored for each individual project,” confirms Hoppe. “With the support of both internationally recognised equipment manufacturers - like Komatsu and

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We like to get involved with a project as early as possible...where we ask questions to find the most economical fleet blend and support options tailored for each individual project

Caterpillar – combined with some local brands, we have a full spread of apparatus to work on any project that comes our way.” Through local purchasing agreements with these companies, MonuRent is able to boost is local content levels, proudly maintaining a 92 percent local staff level itself. Further to this, all aspects of financing are dealt with by African banks, which Hoppe added that their attitude towards business has resulted in fantastic support levels. “For us, it is about searching for the right suppliers locally who can demonstrate that they can provide the right stock levels and quality before joining our supply chain. From here it is then an education process to bring them in line with our company ethos and fulfil expectations,” the CEO highlights.

Committed to local skills development

African content

Comprising just shy of 300 people, with key seniors within the organisation being of African origin, MonuRent is committed to investing in the industry trends which serve to drive the necessary training initiatives forward. “West Africa has huge potential for us at the moment as we assist with several gold mining projects in the region. In line with this, we have invested in state-of-the-art equipment training simulators for our clients which has proved not only valuable for our staff, but also the furtherance of our clients’ efficiencies and reduction in their overall cost base. “Moreover, these training tools have proved useful for empowering women in the community, serving as a fantastic entry point for women to get into the mining and associated industries, an initiative we have worked on very closely with our major clients,” details Hoppe.

By integrating various levels of technology into its training processes, MonuRent is making an active and easily scalable contribution to skills development in West Africa. “And you can’t take your finger off the pulse in Africa; through front line mentoring, skills transfer and external training policies, we are culturally empowering people towards self-management,” he adds. Particularly in Liberia, this has not come without challenge as the recent outbreak of Ebola has plagued the country and the surrounding West Africa region. However, MonuRent, as a founding member of the Ebola private sector working group, was quick to put in place impressive measures to minimise the virus’ impact on operations at New Liberty Gold Mine in Liberia as Hoppe explains: “Right through the Ebola period, in conjunction with our client, we managed to maintain more than 170

staff free of the virus, including all expats in the country throughout this period as well. “This can be attributed to our high standard and adherence to health and safety practices, making sure to filter this message right through our workforce.” For MonuRent, it has become second nature to tackle any cultural challenges when integrating into communities; and the Company has been able to show the areas in which it operates that initiatives for the betterment of local people have become second nature. “It became quickly apparent that you cannot move into a developing country without recognising in some way that you are a guest in the country. West Africa is not the easiest of places to do business given the fluctuating social and political environments, but it is very satisfying when things go right as you get a great sense of achievement and a feeling of real value,” emphasises Hoppe.

Supported by international manufacturers

Going forward, MonuRent will continue to move sustainably from project to project, maintaining its corporate culture and firm client focus. “In such a relationship-driven environment, it has taken considerable attention to detail and hard work to make sure our value proposition differentiates us from the competition in the mining space, both now and into the future,” the CEO concludes.

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BUILDING MOMENTUM

Growing Ec in Africa’s Fastest

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Broll Nigeria CEO, Bolaji Edu has inherited a company with a wealth of experience and esteem as he makes plans for even further development

conomy

Writer: Matthew Staff • Project Manager: Stuart Parker

roll Nigeria continues to capitalise on one of the continent’s most attractive economies in order to diversify and extend its lead at the top of the country’s property services industry. To ensure it maintains such a position, the globally-renowned business refuses to rest on its laurels, spending much of the first half of 2015 improving processes and procedures to optimise the plethora of services it has under its remit. The result has been a concerted and continuous influx of investors and corporates choosing Broll as their service provider; and the pick of local talent identifying the Company as an employer of choice. Epitomising this strategy and ongoing ambition is the Chief Executive Officer (CEO), Bolaji Edu himself who, having returned to his birth nation from the UK last September, is hoping to instil further indigenous influence into the business moving forward, to fully leverage the opportunities that exist within Nigeria. “I was born in Nigeria and grew up here, and I always felt that I wanted to come back to work and live in Nigeria at some stage,” Edu says. “If we look at the existing management team here in Broll, we have two South African expatriates, but the remainder are Nigerian, including four who have had experience working in the UK or the US like myself.” Acquiring the optimum skill-sets is of paramount importance, but the local emphasis remains consistent, whether Nigerian personnel are sourced within the country or from around the world as the country’s economy becomes more attractive and more Nigerians return home to seek lucrative career opportunities. Edu continues: “Nigeria has been one of the fastest growing economies in Africa over the past five-10 years. While a lot of economies have had a

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www.prudentialguards.com Broll at the Real Estate Unite Awards 2014

slowdown this year we still feel Nigeria has a lot of potential as it is the largest economy in Africa and the leader in the west region. “It’s therefore an area where a lot of corporates want to have a presence on the ground, and where real estate investors are attracted by the emerging middle-class and growing consumer economy to do real estate investments here.”

Meeting demands

To meet the demands of the potential investor entering Nigeria, Broll works hard to keep on top of industry trends and to ensure it has a turnkey service range conducive to attracting key FDIs. The newest addition to the portfolio has been a heightened focus on the corporate and investor migration into Nigeria through a dedicated corporate real estate services division set up to advise and assist newcomers to the country. “Broll was established more than 40

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Broll was established more than 40 years’ ago in South Africa and has been in Nigeria for more than 10 years now, so the Group has a very strong brand name, with experienced employees working on high profile projects

years’ ago in South Africa and has been in Nigeria for more than 10 years now, so the Group has a very strong brand name, with experienced employees working on high profile projects,” Edu says. “So when I joined in 2014, it wasn’t a case of starting afresh and throwing everything that had been done in the past away. It was more about introducing small incremental changes.” The fact that Broll already offers a full range of services - including retail leasing and advisory, facilities management, property management, commercial and industrial broking, research and corporate real estate services - means that any improvements to the offering would have to be slight, but the addition of the standalone department attracting investors coming into the country adds a strengthened string to the Broll bow, which is backed up by a move into larger and newer office space to enhance internal efficiencies moving forward too.

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Project adaptability

All of these minor tweaks combine to make Broll Nigeria an even more attractive proposition to potential clients looking for an established operator to manage their properties. This has been a successful business model over the past decade which has led to the attainment of numerous key projects, especially in the retail sector. “I think that over the past year, we have mostly been looking at the processes that go throughout the company as we get bigger, and subsequently take on more clients with bigger mandates,” Edu explains. “Clear policies and procedures make sure we have the correct templates in place to be consistent but adaptable for each particular project.” Nowhere has this been more the case than in the retail domain where Broll continues to see very strong growth in managing numerous malls across Nigeria.

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Ikeja City Mall, The Palms Lekki, Atlantic House and the Airtel Nigeria HQ are just four of the extensive shopping centres and corporate buildings managed by the Company, amounting to more than 150,000 square metres of space comprising the Broll Nigeria portfolio under management. “We also have another 100,000 square metres of mall space which will be taken on board over the next 12 months, including Jabi Lake Mall in Abuja which is set to become a prime retail destination consisting of both national and international tenants,” Edu adds. “We continue to win new business and expand our footprint across the country; maintaining our position as the undoubted retail advisory and management leader in Nigeria.”

End-to-end service

Departmental success and growth is being seen across the board, with Broll similarly retaining 11 corporate tenant clients; actively looking for and covering 10,000 square metres of industrial warehouse space and more than 4,000 square metres of office space.

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Delta Mall interior

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“Across many departments, we are seeing an increase in demand for our services,” Edu affirms. “I think that what sets us apart from competitors in the market and to create this increase in demand, is that we are a truly panAfrican property services group. “We were set up in South Africa, are present across sub-Saharan Africa and most of our staff are African. That is something which is a real selling point for us.” Plans to expand and develop on the continent even further stands the wider Broll Property Group in great stead, which will no doubt continue to filter down into Nigeria’s operations to capitalise on what is already the largest

I’d like to think that over the next few years, Broll will extend its lead as a real estate property services provider in Nigeria and that we will expand our footprint further, including the growth of offices outside of Lagos

Bolaji Edu, CEO

property footprint in sub-Saharan Africa. “I’d like to think that over the next few years, Broll will extend its lead as a real estate property services provider in Nigeria and that we will expand our footprint further, including the growth of offices outside of Lagos,” the CEO concludes. “We want to be the first choice for real estate investors coming into Nigeria, first choice as property advisors, and first choice as advisors for corporates looking to come into Nigeria. “I think from all of these stances, we are the only company able to provide a full end-to-end service for clients looking to enter the country.”

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L T D

Thinking Outside the Box Mobus Property’s new CEO brings a new depth of experience and a new strategy for continuous improvement, which promises to enhance internal processes, strengthen the Company image and ultimately, add value to the business Writer: Emily Jarvis • Project Manager: Stuart Parker

ince speaking with Mobus Property (Mobus) just over a year ago, considerable efforts have been made to strengthen the Company image through an extensive rebranding strategy that addresses every aspect of the value chain. Now boasting more than US$100 million of property development on the books and more than 150,000 square metres of land

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under development for commercial, residential and industrial purposes, the Company is leveraging its high levels of success in order to move into new countries and also explore mediumsized residential developments to further expand its portfolio. “Given the unexpected loss of our Chief Executive Officer (CEO) last February, we have been working hard to come back stronger, and also show the public a front of solidarity; that

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Mr Kojo Ansah Mensah, CEO, Mobus Properties Ghana Ltd

“Creating a tranquil exclusive residential oasis in an urban context”

Mobus is here to stay and will continue to uphold if not exceed the same values and standards that we were known for before,” says the new CEO, Kojo Ansah Mensah. With this change in senior management comes a new aptitude for project fundraising, investing in more assets and brand upliftment in order to improve access to long-term capital to sustain the Company into the future.

New markets

With the award-winning Knight Court apartment complex in Accra completed and 100 percent sold, and the Phoenix villas cluster development in East Legon nearing completion, Mobus is focusing its energies on geographical expansion into other West African markets; starting with Nigeria. Mobus Property had previously focused on the high-end segment

of the commercial and residential markets, but economic dynamics in Ghana have pushed the Company to test new markets. “We thrive off market trends and have the expertise to move into several fields, which is why we identified Nigeria as the first logical step for geographical expansion. With the approaching year being an election year in Ghana, pressures on the Ghana Cedi currency could exacerbate the tightening of the

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economy, which demands that our product offering and geographical plan should be diversified and expanded accordingly,” explains Ansah Mensah. “As a consequence of my background as CEO for Houses for Africa Nigeria Ltd, a holding of the Jonah Group of companies, Nigeria was identified as the next logical step for development. Along with other partners, I had previously overseen the River Park Estate development - a 475 hectare estate in Abuja - and so my experience here has shown me that the country has the potential to be a key growth market for Mobus,” he highlights. Ansah Mensah is now working to fully integrate his experience into Mobus by instigating the merger of Houses for Africa Nigeria and Mobus Property over the course of the next year as part of a plan for long-term growth.

Diversifying

One of the key trends Mobus has been monitoring as of late is in the commercial sector in Accra where there has been a glut of office spaces that has been negatively impacting rentals as a result. However, Mobus is proud to have achieved almost 100 percent occupancy of themore than 5,000m2 Capital Place office, a feat which is rare in the current market.

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Located in an exclusive upmarket area of Accra, Knight Court eludes unique charm and character consistent with timeless appeal

We thrive off market trends and have the expertise to move into several fields, which is why we identified Nigeria as the first logical step for geographical expansion

Aside from this, several companies have developed the appetite for owning their own commercial office spaces. Ansah Mensah explains: “Mobus will leverage on our experience garnered over the years in this space to seek collaborations with such companies in the areas of joint ownerships and development management roles. “As a dynamic organisation, our activities must be in consonance with the shifting market conditions without necessarily losing focus on our core objectives. After aggressively reentering the market to demonstrate our competence and confidence to succeed, we are now looking to extend our brand beyond our traditional high-end niche to the growing middleincome sector with an offering of affordable luxurious housing.” The Company’s first foray into this segment is the upcoming development in Santeo, East Legon Hills, a fast growing community in Accra. The company intends to roll out between 350 to 400 homes as part of the development, served by a community shopping centre, clubhouse, church and children’s playground. Given the need to address the two million home housing deficit in Ghana, Ansah Mensah hopes this mixed-use development will be the first of many for Mobus, identifying this as a “key market for the future”. He summarises: “I am proud to say we have chalked great successes even in these difficult economic times. Mobus is stronger now, with a team of dedicated skilled and non-skilled staff combined with a good pipeline of projects that are coming together nicely,” Ansah Mensah says.

Vertical integration

As the 2016 election year approaches in Ghana, this year is all about costcontrol across the value chain. One of the ways that Mobus will address this is with the application of technology

Capella is a 17 unit luxury apartment block in East Legon

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B. APPAH ELECTRICALS LIMITED (BAE)

. Appah Electricals Limited (BAE) is your choice for the best in electrical materials and electrical contracting. We are an electrical engineering contracting company providing our clients with a comprehensive range of engineering services. BAE has accreditation for the distribution of brands such as Schneider Electric, Mk Accessories and Cable Management etc. We are a highly professional and a very efficient company expanding our success beyond projects in Ghana. Our clients are assured of the best service, on time delivery and within budget. Head Office T +233 302 770178 / 2770155 E sec@bappahelectricals.com

Capital Place is made up of three standalone multi-storey office buildings with secure underground parking

to reinforce internal systems, making them more efficient through vertical integration. “From financial planning to procurement, we now have a database from which to manage our projects which serves to eliminate costs that don’t necessarily add value to the business. The result will be less time spent on external methodologies to manage the business, freeing up valuable staff time and costs to focus on continuous improvement of other aspects of the business,” Ansah Mensah emphasises. As a result, Mobus staff can now spend more time focusing on managing local and international partner relationships. Continentwide, the Company has partnerships with several major developers and reputable financial institutions, such as Land Equity in South Africa and Stanlib. “Our relationships are getting stronger across all the sectors in which we work and reinforcing these will contribute significantly to our position in both

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Showroom T +233 302 782787

B. Appah Electricals Limited (BAE) B. Appah Electricals Limited (BAE) is an electrical engineering and contracting company that provides electrical services for building projects and also supplies and distributes quality, yet affordable electrical products. BAE provides electrical installation and maintenance services and has accreditation for the distribution of the following brands: SCHNEIDER ELECTRIC MK ACCESSORIES AND CABLE MANAGEMENT NEXANS ALCATEL CABLES FURSE EARTHING AND LIGHTNING PROTECTION THORN LIGHTING BELOTTI AUTOMATIC VOLTAGE REGULATORS Due to continuous expansion, the company now has two main Units – the Project Business Unit, providing electrical engineering and contracting services; and the Consumer Business and Retail Unit, supplying and distributing quality electrical products. Head Office: No. 7 Patrice Lumumba Close, Airport Residential Area, Accra, Ghana Tel: +233 302 770178 / 2770155 Fax: +233 302 768376 Email: sec@bappahelectricals.com

With staff strength of approximately 200 employees including professionals from different fields of study, BAE has expanded its operations beyond the boundaries of Ghana to other African countries. The underpinning of BAE’s success has been its pursuit of high quality and on time delivery at reasonable cost, as well as building long-term working relationships with its customers, suppliers, and colleagues in the electrical industry. This is driven by our commitment to Honesty, Quality, Teamwork, Respect, Fairness and Total Client Satisfaction. Our range of electrical installation services include: ELECTRICAL AND ELECTRONIC ENGINEERING SERVICES VOICE AND DATA INSTALLATIONS

Showroom: No. 23 Nyaniba Estate, Osu- Blorgodor, Accra, Ghana Tel: +233 302 782787 Fax: +233 302 78278 Email: osu@bappahelectricals.com

B. APPAH ELECTRICALS LTD

C B H GRUP ARCHITECTURE AND TURNKEY CONSTRUCTION

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The combination of our years of experience and our unique approach to arcitecture has yielded artistic, memorable and practical results. Tel: 0244357506 Email: info@cbhgrupltd.com www.cbhgrupltd.com Adjacent Tullow Oil, George Bush Highway, Dzorwulu, Accra

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Drake Avenue is a high quality office development situated just five minutes from the airport with secure parking

Ghana and Nigeria in the long-term,” he added. In line with its continuous improvement strategy and uptake of technology, Mobus Property has launched a new website which Ansah Mensah says is part of a much wider brand upliftment approach: “When Richard passed away, the market understandably reacted so we had to come out stronger in every way and show Mobus is still very much alive. Part of this strategy was to upgrade the website and my personal goal is to keep boosting the Mobus brand to make it a more dynamic and involving for potential clients.”

Continuing a legacy

With 2016 being an election year in Ghana, Mobus is preparing for these even tougher economic conditions by adding residential projects in Nigeria to its repertoire, while making the brand more visible and delivering consistent quality property; both on-time and on-budget in order to maintain steady

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Meridian City will be Tema’s first mixed-use development comprising offices, a mall and other social and recreational activities

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Capital Place (joint venture) Value: US$20 million Commercial offices 100% let Location: Accra

Knight Court Phoenix Villas is a simple and modern development in the heart of East Legon, with 24 hour security and common leisure areas including a swimming pool. The site is close to amenities of the A&C Square, hospitals and good schools

growth patterns. “By increasing our use of technology to aid internal processes, we will streamline the business in order to cut costs and adapt to the economic climate. Moreover, with all projects still on track for timely completion, we are well-equipped for the move into Nigeria where we can showcase our offering to a new market and further increase the range of projects in our portfolio. “All of the above serves to grow the business as a valued name for quality property development, design and management, cementing the legacy of the late Richard Jonah through the bolstering of our portfolio, services and partner relationships,” Ansah Mensah concludes.

Value: US$4 million 20 unit apartment block Contemporary style combined with classic modern architecture 100% sold Location: Accra

Phoenix Villas Value: US$9 million 24 detached three and four bedroom homes Each villa has a private garden and one bedroom domestic quarter Project completion date: end of 2015 Location: East legon

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The

Perfect Mix Garden City, Kenya’s first integrated residential, retail and office development, is on the verge of realising a vision and design set to international, sustainable standards Writer: Matthew Staff Project Manager: Stuart Parker

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ne of Nairobi’s most exciting retail and residential constructs is nearing completion as Garden City enters its final few months of development. Global private equity firm, Actis are the property developers and financiers behind the project, subsequently entrusting their local partners in Africa, MML Project Development Managers to carry out the build to never seen

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before standards in the country. A game-changer both in terms of size and functionality, the Garden City concept was one conjured up in 2011, and just four years later, both MML and Actis are excited to see the fruits of their labours and investments come to the fore. MML and one of Garden City’s Project Managers, Robert Gichohi has overseen large facets of the construction phase since joining the

Company in 2013 and recalls the initial remit handed to the business: “Our core goals as part of the remit were to deliver the project within three project constraints,” he says. “The first being time and to complete the project within 24 months, the second regarding quality and carrying out international standards in Kenya, and the third was to keep the project within the budget of $250 million.” With a series of phases and stages

branching across the retail mall, residential, and office strands of the overall project, Gichohi describes it as “gratifying to see things now opening and coming to life”, kick-started by the mall’s unveiling in late May, 2015. He sees this is as a testament not only to the hard work carried out by MML but the vision and financial support of Actis throughout the process. “The success of this project cannot

come along only from a project manager or the contractor, but from a team effort and the client has always been the driver of this success. “They are the ones willing to pay an extra dollar to make sure health & safety is above notch and up to international, sustainable standards. They are the ones who have pushed us to get out of our comfort zone and introduce something innovative.”

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TILE & CARPET CENTRE

t wouldn’t be too far of the mark if we said that Tile and Carpet is Kenya’s one-stop-destination when it comes to building and interior products - for architects, interior designers, developers and homebuilders alike. We offer an unparalleled variety of products, finished and solutions for hotels, residences, corporates, offices, malls, schools and public buildings so that they can live up to our motto, and help everyone live in style. Needless to say, our emphasis on quality products at cost effective prices have helped us grow into a multi-location, multi-city brand over the years, bringing creative solutions to the table that help turn abstract dreams into reality. Living Spaces

Garden city is touted to change the hoirzon of northwest Nairobi

Green by design

Garden City is a mixed-use, Greenfield development tasked with “changing the horizon of northwest Nairobi”, incorporating one of the largest malls in East Africa while also comprising leisure and residential areas to roundoff the multi-faceted complex. Based around international design and inputs from as far as London, the retail component alone covers more than 50,000 square metres of built up space, while 215 apartments and town houses formulate the residential aspect, and more than 20,000 square metres of office space completes the “perfect mix”. Constructed to a ‘green-by-design’ approach, sustainability has been the integral philosophy from which Garden City has blossomed, and is an evident feature of its aesthetic prowess too. Water recycling, rainwater harvesting, solar collectors, indigenous tree plantings and an energy efficiency ethos being rewarded by

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Constructed to a ‘green-bydesign’ approach, sustainability has been the integral philosophy from which Garden City has blossomed, and is an evident feature of its aesthetic prowess too

Be it the tiniest of places at home that you want to decorate or large office floors, we have the capability to offer solutions, execute and construct habitable spaces that create value. Making efficient use of space is one thing, making it liveable is quite another.

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Garden City has been selected by the government as a flagship Vision 2030 project in Kenya

LEED certification epitomises the functionality of the project. “The mall alone is such a dynamic design and the target has always been to achieve LEED certification and energy efficiencies throughout construction, making sure we didn’t pollute the immediate environment around us,” Gichohi explains. “Actis set benchmarks to international standards, and that has helped us put Garden City above the rest.” As an indication of how successful this approach has been, the project has since been selected by the government as a flagship Vision 2030 project in Kenya as a result of its innovation and sustainable design standards.

Differentiating element

Producing a country-first of Garden City’s magnitude inevitably didn’t come without its challenges, the first of which being that if Actis and MML wanted to construct a complex

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Actis set benchmarks to international standards, and that has helped us put Garden City above the rest

to international standards, then it required extensive, international input. The logistical challenge that this presented, along with the timing constraints that were exacerbated further by this global collaboration, was overcome through the structure and management plan put in place; ensuring that each and every segment and each and every phase was carried out as individually-significant components, ultimately coming together to form the final construct. The most differentiating area of operations attributed by Gichohi however, were the levels of health & safety applied throughout the process. “It was a differentiating element between Garden City and any other project carried out in the country,” affirms the Project Manager. “Our health & safety standards are very high, above government standards, and we achieved this by properly detailing and outlining what we

MasterPower

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WEB Limited is the pioneer and leading sustainable construction consultancy company in the East African Region. We offer highly integrated services for the built environment across the full property and infrastructure lifecycle. Our expertise embodies experiences in internationally acclaimed projects underpinning our goal which is to consistently deliver sustainable tailor made solutions for our clients. WEB Limited is a member of the Kenya Green Building Society, Green Building Council of South Africa and the United States Green Building Council.

UGANDA UGANDA UGANDA

HEAD HEAD OFFICE, NAIROBI HEAD OFFICE, OFFICE, NAIROBI NAIROBI KAMPALA MOMBASA KAMPALA KAMPALA MOMBASA MOMBASA P.O. Box P.O.976-00606 Box P.O.976-00606 Box 976-00606 P.O. Box 7715 P.O. Box 95864, P.O. Box P.O.7715 Box 7715 P.O. Box P.O.95864, Box 95864, Narobi,Narobi, Kenya. Narobi, Kenya.Kenya. Kampala, Uganda. Mkomani, Mombasa Kampala, Kampala, Uganda. Uganda. Mkomani, Mkomani, Mombasa Mombasa Tel: 0705976976/0774137828/0731976976 Tel: 0705976976/0774137828/0731976976 Tel: 0705976976/0774137828/0731976976 Tel: 0710670384 Tel: +256-006414 566020/030 Tel: +256-006414 Tel: +256-006414 566020/030 566020/030 Tel: 0710670384 Tel: 0710670384 Fax: +254-020-3756280 Fax: +254-020-3756280 Fax: +254-020-3756280 Fax: +256-41-4566040 Fax: +254-41-4470931 Fax: +256-41-4566040 Fax: +256-41-4566040 Fax: +254-41-4470931 Fax: +254-41-4470931 Email: Email: info@masterpowers.com Email: info@masterpowers.com info@masterpowers.com Email: Email: info.ug@masterpowers.com Email: Email: infomsa@masterpowers.com Email: info.ug@masterpowers.com info.ug@masterpowers.com Email: infomsa@masterpowers.com infomsa@masterpowers.com

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MasterPower Systems are pleased and proud to be associated with Mentor Management Ltd and the Garden City Project.

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expected of the workforce from the very beginning, to change the norm and make it the culture. “We met with contractors and told them that this is the level of health & safety that we wanted at Garden City and, in doing that, we upped the standards and encouraged them to pass the culture down to their employees as well. “From that day on the culture regarding PPE and health & safety was changed and it has been a very good advert for MML too in having this very good track record; health & safety being paramount for any Actis project.”

The perfect mix

A second success story behind the scenes of Garden City’s striking infrastructure is the transfer of skills enjoyed by the employees behind the project. With a clear strategy put in place by

KAMPALA P.O. Box 7715 Kampala, Uganda T: +256 006414 566020/030 F: +256 41 4566040 E: info.ug@masterpowers.com

‘the greener solution’

MOMBASA P.O. Box 95864 Mkomani, Mombasa T: 07106703384 F: +254 41 4470931 E: infomsa@masterpowers.com

HEAD OFFICE, NAIROBI P.O. Box 976 00606 T: 0705976976 0774137828 0731976976 F: +254 020 3756280 E: info@masterpowers.com

‘Award of LEED Gold precertification to James Hoddell (L) by CEO & Director of WEB Limited Elizabeth Wangeci Chege & Boniface Chege respectively.’

A premium landscaping company • Landscape design and installation • Water features • Theme gardens • Eco-design projects • Landscape rehabilitation • Security installations

Greenersol Landscape Limited

T: 0721 849 254 or 0722 863 970 E: info@greenersollandscape.com greenersollandscape@gmail.com www.greenersollandsape.com

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Actis from the onset to improve the lives of those involved in the project incorporating both the workforce and the surrounding communities - MML successfully fulfilled this portion of the remit by up-skilling local workers and by reducing the industry knowledge gap to create a sustainable pool of talent for Nairobi’s construction sector to pull from in years to come. As MML prepares to hand the final project over to Broll, the Facilities Managers, in the coming months

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The park, amphitheatre and everything combined has been fantastic taking it all into account

- residential and office components due to be completed before the end of 2015 - Gichohi finally has a chance to reflect on success stories such as these, as well as the overall success from a project management perspective. “Breaking it down into the different segments, the mall side of the project being a first of its kind wasn’t without its challenges in terms of delivering to the constraints laid out, but the product delivered in the end was certainly successful,” he notes. “From a residential point of view though, it has been an outstanding success, finishing to standards far better than what has been done here in the industry before. The park, amphitheatre and everything combined has been fantastic taking it all into account.” The offices are also on schedule to be started by November this year; adding to one of Kenya’s most significant construction projects, rightfully labelled the “perfect mix”.

The mall is the first of its kind

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Scalability with Investment U N L O C K I N G

Focusing on lifestyle initiatives and building a simple, but exclusive brand, IFS has created a number of market leading initiatives that have enabled the company to differentiate itself from competitors in the market Writer: Emily Jarvis â&#x20AC;˘ Project Manager: Josh Hyland

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ince embarking on its first remote site project for Anglo South Africa in the early 2000s, International Facilities Services (IFS) has capitalised on the marked increase in investment and development on the African continent to unlock the true potential and scalability of its business. It was this first business opportunity that led IFS to identify the demand for its offering: the combination of its international expertise and local understanding to provide catering, housekeeping, laundry and related secondary services to a wide range of industries and public institutions, with a concerted focus on remote site solutions. “The success of our first foray both enhanced Anglo’s reputation and the demand for our offering in what was

comments Peter Horne, Sales Manager for IFS South Africa.

Investor interest

a relatively niche market. It was then our appetite for risk combined with our multitude of competencies that saw our services transcend across borders and into sub-Saharan Africa,”

Equipped with these industry-leading competencies, IFS has spent the past decade expanding its footprint into 16 African countries and igniting the interest of investors looking for growth opportunities on the continent; forging a lucrative deal with a consortium comprising of longstanding leaders of industry with significant African experience, including Nedbank Private Equity. “This partnership not only contributed a wealth of knowledge, networking opportunities and strategic thinking, but it also contributed towards a significant strengthening of the Group’s balance sheet and financial capabilities. Additionally, it helped guide us through a difficult economic

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RAND SAFETY

tarting operations in 1989, Rand Safety Equipment distribute safety and protective clothing, footwear, personal protective equipment and other allied products. Covering a variety of industries, we have a wide and extensive product range, with particular expertise in safety footwear. We are based in Centurion and deliver to all parts Gauteng and orders outside Gauteng and South Africa can be arranged on request. T 012 653 2870 E info@randsafety.co.za

www.randsafety.co.za Services include catering which provides for all ethnic and religious cuisine preferences

period for service providers and come out the other side with a bright future as a flexible, innovative and reactive private company; partnering with leaders of industry to ensure continued compliance,” he adds. After 15 years of working hard to gain the financial capacities needed to make big investments to secure longevity - including the reorganisation of its board and executive team and human resource initiatives - IFS aims to now analyse the current market conditions in 2015 and derive a strategy that creates value for both the business and the communities impacted by its presence. “Building capabilities is a constant drive and we are continually evaluating organisational requirements to identify new products and deliver new sources of revenue in existing markets, as well as targeting new markets for our existing product offering. Delivering on this strategy is critical to our company’s success and the achievement of operational excellence.

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“IFS has stamped its authority on the remote site service industry and become an attractive proposition for clients and staff alike,” Horne explains.

Key investments

Throughout the current economic slowdown that is affecting commodity prices, IFS has remained positive and focused its energies on making the right investments to ensure a solid platform from which to grow once the market turns. “To be successful in these markets requires an intimate knowledge of local conditions, specialist skills and a focus on logistics. As such, IFS has placed great emphasis on its people and clients, spending a significant amount of time working on the ground in the harshest conditions to develop a competitive edge in the market. This has been instrumental in being able to showcase our portfolio of bespoke solutions to the various prospective clients across a wide geography,” comments Horne. From its new, larger South African

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BAHIA COMERCIAL, LDA

ahia Comercial, Lda has become one of the most relevant wholesalers of fresh and frozen goods, working with companies within the corporate market, including hotels, supermarkets and caterers. We are currently in the process of building a modern cash and carry retail structure (around 6,000 m2) which will be the largest in the Cabo Delgado province. This new modern structure is to be located in a new area of expansion close to the airport and port and a new industrial estate, housing some of the biggest companies within Mozambique, allowing us to expand our reach and continue our growth. T+258 7221627 E ceo@bahiacashcarry.com

www.bahiacashcarry.com

Weâ&#x20AC;&#x2122;ve got you covered... throughout Africa Distributors of safety and protective clothing, footwear, personal protective equipment and other allied products within a whole spectrum of industries.

Visit our Safety Superstore www.randsafety.co.za RANGE

Bahia Comercial, Lda strive to become leaders in food distribution within the Cabo Delgado province, and to become the preferred supplier to catering companies and hotels. Whilst we are consolidating our position within the market, we are always on the lookout for expansion to other provinces. We are also looking to create our own transport and distribution system. www.bahiacashcarry.com tel: +2587221627 e-mail: ceo@bahiacashcarry.com

New facilites to be open within 6 months 6000 m2 total ĂĄrea 4.000 m2 for cash and carry 2.000 m2 for renting Localized on center of city 500 mts from the airport and 1.000 m from industrial park.

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office in Durban - comprising of 50 employees - IFS is able to oversee work completed across its various regions of operation, however, local skills are a must in neighbouring countries in order to guarantee there is continuous skills transfer. Therefore, IFS ensures the corporate office structure is replicated in each country of operation. Horne confirms: “Our 95 percent local representation goal enables locals to take responsibility for whole divisions of the Company; and in certain instances, we are proud to have achieved 99 percent local content provision. Support is provided from our head office in Mauritius, but ultimately each country runs itself with the Country Manager being responsible for operational targets being met and client base growth.” In order to further reinforce this corporate structure, IFS HR Executive,

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Natasha Marwick, has been tasked with overhauling the Company’s training procedures; tailoring its methods for various languages, cultures and geographies. “Natasha and her team represent IFS’ objectives to retain staff through honesty, transparency, integrity and reward. The values instilled in all staff follow: Momentum, Energy, Respect, Integrity, and Teamwork (MERIT); values which we hope to achieve at even the most remote sites,” he details.

Rebranding

In 2012, IFS went through a rebranding exercise with the aim of creating a warm, friendly environment for its staff and client base; “a home away from home” as Horne describes. The Company has spent a significant amount of time and money on research and development in order to develop a brand that can move

IFS core functions Facilities management Catering Construction of camps Housekeeping Laundry

Extensive training initiatives uplift local skills

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Related secondary services

A competent HR team is responsible for meeting operational targets

with the times and is committed to an innovative approach. Furthermore, IFS have invested in a number of IT initiatives and satellite systems to enhance the service provided to its clients, but also standardising the Group’s reporting base. Branded ‘SMART’ - an ongoing project headed by longstanding Finance Director, Johnnie Eigelaar, Eigelaar and Finance Manager Jon Lee - the system is completely unique to the industry and demonstrates IFS’s appetite for investment to achieve growth and creating workable solutions aimed at enhancing services. “The SMART acronym stands for: Service, Management, Accountability, Retail and Trade functionality. SMART will firmly place our finger on the pulse of all our operations on the ground and will provide unsurpassed client satisfaction and sustainably high levels, thereby setting a new benchmark in our industry,” emphasises Eigelaar.

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IFS has introduced a range of lifestyle initiatives for camp life

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Community involvement

With sustainability at the heart of its new strategic direction, IFS takes corporate social responsibility (CSR) very seriously and in many areas of its operations the Company has implemented Community Trusts; where target projects identified by IFS receive funding, along with the provision of assistance for general

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community upliftment. Horne highlights: “Ultimately, IFS aims to contribute CSR initiatives in the geographies surrounding its client base. Generally, focus is given to children, education and skills development and healthcare; all of which demonstrate our desire to be seen as a responsible citizen.” Running parallel to this, IFS will continue to look for projects that will constitute realistic and achievable growth year on year across the region, with the target to double its client base across its operations by 2020. “Right now, we have a number of innovative projects in the planning phase, which should come into fruition in the next

Right now, we have a number of innovative projects in the planning phase, which should come into fruition in the next three to five years, further cementing the Company as a market leader in Africa

three to five years, further cementing the Company as a market leader in Africa,” says Horne. “Most notably, IFS is growing at a time where most competitors are not; this has only been possible through our forward thinking and internal commitment to continuous improvement, resulting in affordable and quality solutions for our evergrowing client base. Subsequently, our financial capability to carry infrastructure and general investment projects has been a key factor in our success. This has strengthened our position, allowing IFS to build trust among its client base and beyond,” he concludes.

Success stories of IFS

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Education Selling with

Advance Seed has a South African heritage dating back nearly half a century and combines its local commitments with a globally-driven expansion drive Writer: Matthew Staff • Project Manager: Josh Hyland

dvance Seed is striving for international expansion and internal improvements as it continues to align itself with parent company, AGT Foods; a global leader in the pulse processing and staple foods industries. With a heritage dating back to 1966, it is Advance Seed’s prominence outside of South Africa that has proven most indicative of the Company’s success over the past five decades, shipping its vast range of produce to more than 50 countries around the world. “Advance Seed’s portfolio of products and services extends through the agricultural value chain and offers its customers access to quality offerings; including crop production, cleaning, grading and processing, marketing and sales, as well as export of specialty crops to customers around the globe,” explains Dean Miller, Group Marketing, Advance Seed. Buying industry-leading crops from producers within South Africa before exporting globally, Advance Seed supplies its customers with premium quality pulses, popcorn and grains, as well as pasture, forage and field crop seeds from South Africa, Mozambique, Malawi, Zambia and Zimbabwe. Miller adds: “As Africa’s premier popcorn producer and processor,

Advance Seed grows top quality American popcorn seed in the rich, fertile ground of Central-Southern Africa. “The unique geography of the region allows Advance Seed to harvest new crop popcorn in January of each year, earlier than anywhere else in the Southern Hemisphere. Advance Seed’s state-of-the-art processing plant, packaging facilities and warehousing facilities enable the supply of butterfly and mushroom popcorn to the world year-round.”

Collaborative progress

Advance Seed’s core activities are centred around six divisions: the production and sale of forage seeds; the import and marketing of specialised turf seeds, pulses and legumes; the production of pollinated field seeds; the production and marketing of South Africa premium popcorn; the marketing of confectionery seeds and flours to the industrial and baking industry; and the production, sales and marketing of teff, peas and beans. Underpinning its renowned range of products is an ethos that embraces high levels of collaboration and integration to ensure that its primary goals are achieved. With the merchandising footprint of parent company AGT Foods, Advance Seed is able to reach the US, Turkey, Australia, China, India, Southern Africa, Europe and numerous other customers around the globe. “When we collaborate, we form long-term partnerships. In addition to our products, we offer a service to train our clients and they provide us with feedback so that we can grow and develop our products,” explains Miller. “A good example is Hydromulch, which rehabilitates mining environments. “We provide a mixture of seed with ballistic properties that work well

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with hydro-seeding. Research has shown that the coated seed can do much better than the plain seed when established in rehab environments, making Hydromulch’s rehabilitation more successful.” Partnerships with inter-industry associations, such as the Land Rehabilitation Society of Southern Africa, further ensures that the Company stays ahead of the industry curve and provides the correct products to support clients’ systems. This, in turn, allows Advance Seed to promote and share knowledge with the wider sector, again in association with leading institutions. “We publish on two platforms; namely academically (theses, journals and congresses) and publically (magazines),” Miller continues. “Our aim in publishing is to convey our research findings to the public, but also

Investing in high-speed machinery

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to get feedback from peers who might have insight from different research environments. In this way, we can educate while being educated.”

Advance Seed features a state-of-the-art seed coating plant which supplies enhanced coated seed to South African agricultural markets as well as export markets around the world

State-of-the-art

Contributing to the future of the agricultural domain in South Africa is a pivotal facet of what Advance Seed aims to achieve in leveraging its own operational successes over the years and is further compounded by its aforementioned research alongside universities. “We not only get impartial results through our research, but have also successfully supported 10 postgraduate degrees,” Miller notes. “Our company serves the agricultural community, the mining sector and food industry. “Solving our problem of degraded land through poor agricultural

Advance Seed has state-of-the-art equipment which supplies enhanced coated seed to markets around the world

practices, industrial and mining practices will contribute to sustainable agriculture, restoration of a healthy environment and hopefully the participation of the community to live healthily in a healthy environment in a sustainable manner.” Certainly not limited to an advisory or passive role in furthering the industry, extensive expenditure and investments are made to ensure the Company is proactively developing the levels of quality both within the business and the country at large. “Advance Seed features a stateof-the-art seed coating plant which supplies enhanced coated seed to South African agricultural markets as well as export markets around the world,” says Miller. “This is the only high-speed computerised facility in South Africa that incorporates insecticides, anticides, nutrients,

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growth stimulants, fertilisers and inoculants to both turf and pasture seed to ensure optimal survival and growth. This seed is marketed under the Agricote brand in South Africa.â&#x20AC;?

Highest quality in mind

A major upgrade to the coating plant and further investment into the human resource dynamic of the business are just two examples of how Advance Seed is striving for even more concerted growth in the future; a philosophy and culture that is synonymous with the wider AGT Foods Group. Its parent company is one of the largest lentil and pea splitting companies in the world and, as a trusted source for value-added processing of pulses and staple foods, the Group buys produce from farmers around its 29 facilities across Canada, the US, Turkey, China, Australia, India, Europe and South Africa before shipping them to more than 100 countries.

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Miller says: “AGT Foods creates value for producers, quality products for customers and growth for shareholders. With production and storage facilities in eight countries on five continents, AGT Foods is a truly global leader in the pulse processing and staple foods industries.” Capitalising on this foundation, the Company is now building its future strategy, which includes an increase in sales and services across a wider footprint as well as playing an increasingly essential role in sustainable agriculture and rehabilitation so that opportunities for people to eat healthily are more available. Miller concludes: “Sustainable agriculture is based on management of the resources in the most efficient manner. This includes the protection of resources such as top soil and water.

AGT Foods creates value for producers, quality products for customers and growth for shareholders

“Our range of products include green manure crops, forage crops for animals and food crops for human consumption. A partnership with SA Cover Crop Solutions and the Grassland Society of Southern Africa provides us with the necessary interaction with experts in the various fields. We also aim to source products that are GMO free and that can satisfy the conscientious consumer. These products are sourced with the highest quality in mind and our partners are like-minded.”

Advance Seed’s range of products include green manure crops, forage crops for animals and food crops for human consumption

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Africa’s Rising

Hub TransNamib continues to focus on promoting the Port of Walvis Bay as a hub for the SADC region in line with NDP4 economic goals set out by the Namibian government Writer: Emily Jarvis • Project Manager: Tom Cullum s the national surface carrier of Namibia, TransNamib Holdings Limited has been a vital part of the country’s transport industry since the independence of Namibia. Wholly owned by the government of Namibia, the Company provides a wide range of transportation services such as bulk freight, containerised services, TNX/ OPX, special trains and passenger

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services. In conjunction with this, TransNamib also offer road connection services to transport goods to the railway. “We are committed to being the leader in the provision of transport solutions across both rail and road through a passion for excellence, striving for integration within southern Africa trade,” explained TransNamib in its annual report. Established in line with the National

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Transport Services Holding Company Act 28 of 1998, TransNamib’s railway lines stretch from the South African border to the Angolan border in the North; from the central part of the country to the coastal towns of Swakopmund, Walvis Bay and Luderitz; and Gobabis in the east to Grootfontein in central Namibia. With a fully fledged distribution network scattered across the country, the Company is well positioned to provide

R A ILWAY NETWORK The Transnamib railway lines stretch from the South (South African border) to the Northern part of our country (Angolan border) and from the central

part of the country to the coastal towns of Swakopmund, Walvis Bay and Luderitz. On the eastern and north eastern side, the railway line stretches up to Gobabis and Grootfontein respectively, providing an intermodal to neighboring countries via the Trans-Zambezi, Trans Cunene and Trans-Kalahari highways.

Railway Network

cost-effective rail and road transport service solutions to Namibia and beyond. “This nationwide coverage provides intermodal transport to neighbouring countries via the Trans-Zambezi, Trans-Caprivi, Trans-Cunene and Trans-Kalahari highways. Even in tough economic times, TransNamib continues to remain unwavering in its pursuit of continuous improvement to deliver service excellence by streamlining its processes to become more costeffective,” the Company said. However, the African continent as

a whole retains its position as one of the fastest growing economies in the world behind Asia, which bodes well for increasing trade and cargo volumes in the future as a result. With a careful balance of reducing operational costs through reinvesting into the rail infrastructure and continually re-evaluating how it can provide value for the customer, TransNamib recognises how crucial its transport offering is for the growth of Namibia’s economy. Adding to this, TransNamib is a significant employer in Namibia, known

The Railway Network currently in operation in Namibia consists of 2,687km route length of tracks

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for contributing towards job creation and poverty alleviation. Currently, the Company has a staff compliment of 1,802 permanent employees. “Notably, Africa is expected to be the fastest growing region after Asia. This will result in increased trade and cargo volumes. In line with this, we look to promote developmental initiatives to allow maximum freight task movement on various corridors and strategic locations in the SADC region, especially in supporting those landlocked countries and provision of linkages to harbours for neighbouring countries, including Botswana, Zambia and Zimbabwe. “All of these factors illustrate Namibia’s potential to become a logistics hub for the continent by 2030,” the Company added.

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and Bloemfontein complies with the latest ISO quality and environmental standards, HASLAC Safety Legal compliances and Safety Regulator requirements and has invested and upgraded its local manufacturing facilities in preparation for Southern Africa’s expected rail infrastructure developments. voestalpine VAE SA is an approved supplier of a wide range of turnouts, turnout systems, various high quality rail profiles in different lengths, insulated

Vast network

Since Namibian independence in 1998, TransNamib has witnessed phenomenal growth, leveraging its experience and understanding of the local market to productively expand the country’s railway network to a length of 2,687 kilometres (km). As rail infrastructure advances, this number continues to increase and the rehabilitation of the 139 km AusLuderitz line, which opened at the end of 2014, is the latest example of TransNamib’s commitment to progressive expansion.

rail joints, junction rails, steel sleepers and hardwood timber sleepers. voestalpine VAE SA has also entered the signalling market with a range of switching systems, switch machines, hot-box and break-detection systems, safety systems, axle-counting systems and turnout monitoring systems.

We are committed to being the leader in the provision of transport solutions across both rail and road through a passion for excellence, striving for integration within southern Africa trade

Across the border Namibia is seen as a key market with the rail operator Transnamib and the Ministry of Transport acknowledging the use of high quality specification rails and standard turnout systems manufactured and supplied by the rail technology leader of the world, voestalpine. Our rails and components are used by Namport, Transnamib and the mines in Namibia and other neighbouring countries.

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Technology leader Maximized customer benefit Turnout system solutions for Africa and the rest of the world

voestalpine VAE SA (Pty) Ltd 23 Anvil Road, Isando 1600, South Africa Tel: +27 11 928 3700, Fax +27 11 928 3910 sales.VAESA@voestalpine.com www.voestalpine.com/vaesa

T R A N S N A M I B

The Company’s rail system is advantageously linked with Transnet freight rail in South Africa; holders of 79 percent of container traffic in South Africa. “Our rail network stretches from the South African border to the Angolan border, and from the midline of the country to its coast and its harbours towns. Transnet helps us to stay reliably connected to the south-most markets, with cargo trains operating between South Africa and Namibia twice a week,” confirmed TransNamib. Due to the growing demand for transit by rail, TransNamib is now working to address rail infrastructure that needs replacement. “It is imperative that we address this as soon as possible since several major shipping lines pass through to the Port of Walvis Bay. “A strategic decision will be taken shortly regarding the type of rail system Namibia should put in place to promote the country as a logistics nation and make our rail transport competitive with road transport, thereby reducing pressure on, and the costs of, maintaining roads,” explained the Company. In order for this to become a reality, extensive investment will be needed to boost the now-46 percent compliance with SADC recommendations

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Promoting industrial growth with significant market share

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Logistics is one of four economic sectors that will enjoy priority status in NDP4, ensuring the country has a wellfunctioning, high quality transport infrastructure

concerning the 18.5 tonne axle load to 70 percent compliance by 2017 as part of the NDP4 (National Development Plan 4) goals in Namibia. “Logistics is one of four economic sectors that will enjoy priority status in NDP4, ensuring the country has a well-functioning, high quality transport infrastructure connected to major local and regional markets, as well as links to the Port of Walvis Bay,” continued the Company.

Rail safety

TransNamib’s safety initiatives are governed by the Rail Safety Authority who regulate train operations in Namibia through the promotion of a national strategy to mitigate the risk of incidents that include public injuries and fatalities as a consequence of railway operations. This is to ensure that the whole country is educated in the dangers surrounding the crossing of railway lines and other issues that may arise.

practices, TransNamib has erected rail traffic signs to help improve train driver safety by placing whistle boards approximately 150 metres before each level crossing. This is designed to warn motorists as well as pedestrians that there is an oncoming train about to cross that particular level crossing. The Company reinforces: “The whistle is always blown 150 metres before the train approaches the level crossing, and it is compulsory for train drivers to warn of any obstruction on the railway to avoid collision. Given that the train cannot stop immediately if carrying a very large load, TransNamib ensure that train drivers are trained in safe operating procedures to prevent possible derailment and capsizing.”

Market share

“The objectives of these campaigns demonstrate that taking risks at level crossings is dangerous and can be fatal if traffic rules and safety messages are not abided. TransNamib has observed with serious concern that significant train accidents continue to occur on our rail network especially at level crossings, which has highlighted specific issues that need our prompt attention,” emphasised the Company. Conforming to international

Every year, new mines are opening and major manufacturing companies require more enhanced distribution and logistics channels, which we are able to assist with

Even as the market becomes saturated with competition from new freight and road logistics companies, TransNamib has stood the test of time and still retains significant market share. Combine this with the Company’s intimate knowledge of transportation and logistics in Namibia and it is clear that TransNamib continues to play a fundamental role in the economy, supplying transport for bulk commodities at rates which will promote industrial growth. “Every year, new mines are opening and major manufacturing companies require more enhanced distribution and logistics channels, which we are able to assist with.” Commenting on the long-term plans for TransNamib in the annual report, Festus Lameck, the Chairman of the Board of Directors, concluded: “The NDP4 goals present a short window of opportunity for us to gain a bigger market share. Extensive investment in all four modes of transport infrastructure will surely make Namibia attain the desired title as a logistical hub in southern Africa, and TransNamib will play a key role in this transformation.”

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Access Bank Zambia is rapidly growing its assets and investing its profits back into the business in order to maintain efficiencies and provide the best customer service possible Writer: Emily Jarvis Project Manager: Donovan Smith

he Access Bank Group of Companies is notorious for its ambitious vision: to be the world’s most respected African bank. With financial services across west, central and east Africa and the United Kingdom, the Group has seen its assets increase by almost 50 percent since 2010, from US$6.58 billion to more than US$9.2 billion in 2015, and is continuing to expand at a rapid rate. With operations in Nigeria commencing 28 years ago, it is clear that Access Bank’s presence on the continent has been welcomed. The Bank has answered a call for financial inclusion in Africa by responding with approximately 366 branches across major cities and commercial centres in Nigeria, Gambia, Sierra Leone, Rwanda, DRC and Zambia; and this number continues to rise along with the prospect of new countries to add to its portfolio. “Access Bank has built its strength and success in corporate banking and is now taking its expertise and applying it to the personal and business banking

Babatunde Balogun, Managing Director Appointed as Managing Director in February 2014, Balogun has a firm history within the Group, serving as Managing Director for Access Bank Sierra Leone from 2008-2014. Balogun joined Access Bank Plc Nigeria in 2002 and has held various senior management positions including Group Head for Public Sector and Commercial Banking, where he was responsible for maintaining strong relationships with Executives of federal ministries and parastatals, as well as developing the Bank’s public sector business with states and local government councils.

platform. We constantly invest in new technologies and examine ways to grow our business to take it to new heights and continue with our impressive growth rates,” explained the Company. As the youngest of its subsidiaries in Africa, Access Bank Zambia has now been in operation for six years and continues to lead by example in the country, setting the standard and challenging the status quo in order to create real value, in a sustainable and profitable manner, for its customers. “To ensure that this objective is kept in sight, we have since adopted appropriate customer relationship management business architecture to pursue our goals of leadership in customer intimacy and service delivery,” Access Bank Zamiba’s Managing Director (MD), Babatunde Balogun said in a statement on the Bank’s website. Leveraging Access Bank Plc Nigeria’s successful integration of personal and business banking in 2012, the Group’s Zambia operations launched with an end-to-end offering across the commercial, corporate and retail platforms. In light of its successful deployment, Access Bank Zambia has set its sights on increasing its geographic spread of branches across Zambia in order to connect more individuals and businesses through banking. “With our clearly defined risk management framework, we are ready to grant Zambian individuals and

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SONEMA

onema provides mission critical satellite communications services since 1985. Its services leverage state-of-the-art, high-performance technologies to deliver high quality and reliable telecommunications services, even to the most remote areas of the planet. Our engineers designed, implemented and maintain over 600 VSAT-based solutions integrating powerful wireless and voice-over-IP technologies for customers in almost 50 countries, primarily in Africa. Strengthened by experience gained during 30 years, Sonema works with renowned international partners. Sonema is involved in four large business domains: banking, mining, energy (oil & gas), and industry. The expertise and permanent commitment of the Sonema teams are used to best serve the clients’ interests. This is done by supplying them with custom turnkey solutions and reliable systems, based on the most advanced technologies and the provision of a faultless service, from the conception up to the exploitation of the deployed telecommunications networks.

Supporting its CSR focus

large and medium-sized corporates access to funding, which is of course accompanied by our own sound financial advice and support,” affirmed Balogun.

Enduring legacy

Accompanying its inclusive products and services framework is a concerted focus on securing long-term sustainability within each country of operation as the Bank explained: “We are very conscious of the interplay between our business and the environment we operate in, especially because our engagements are largely defined by ‘the triple bottom line’: people, planet and profit. Consequently, our corporate social responsibility (CSR) initiatives remain embedded into the core of our

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operations. This citizen focus is backed by an articulated staff volunteering scheme to ensure that Access Bank Zambia continues to positively impact the local environment in a sustainable and strategic manner.” For Access Bank Zambia, the instigation of a sustainable business creates equity for the Bank and in turn, contributes to the economy. “This is the only way to build a business that delivers an enduring legacy of value to shareholders. By continuously evaluating our performance to ensure that we adhere to best practices, we set new milestones and provide the necessary tools for the implementation of our sustainability objectives,” the Company further added. Supporting its CSR focus is a committee that oversees and steers

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Sonema owns and operates two teleports in Fréjus and Lognes (France). Being completely independent and having multiple points of presence guarantee worldwide connectivity covering several satellite operators, complete redundancy if needed, and a complete freedom in provider choices. From simple Internet connections to advanced mesh architectures for multisite communications, Sonema delivers customized solutions to cater to every aspect of customers’ operations. Sonema offers a wide range of services and solutions to various industries, such as banking, oil & gas, mining, and maritime. Our network engineers will design the best architecture to match your specific needs. T +377 93 15 93 15 E sales@sonema.com

www.sonema.com

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Access Bank Zambia’s sustainability strategy through endorsements and initiatives that make a valuable local impact in the public domain. Every year, the Group releases a sustainability report in order to publicise the good work it has been doing across Africa. “One major part of our CSR focus over the past few years has been to increase financial literacy among one million children by the end of 2015, to ensure they lead financially secure and inclusive lifestyles in the future,” the Bank said. Working in partnership with Friends of the Global Fund Africa in 2011, the Group also trained 1,250 SMEs across Nigeria, Ghana, Rwanda and Zambia The Access Bank School of Banking Excellence (located in Lagos, Nigeria) trains several batches of new staff every year; some of these are Zambia’s best and brightest fresh university graduates

in HIV/AIDS, TB and Malaria, and up-scaled their health programmes. “These SMEs will help some 22,500 employees and 90,000 of their dependents in making informed behavioural and medical choices that help prevent the spread of the ‘triple pandemic’,” highlighted the Bank. On a continent where this ‘triple pandemic’ has a negative impact on one-third of SMEs, this workshop series is a powerful way to help African business eliminate loss of man hours and the associated costs.

School of Banking Excellence

Another aspect of the Bank’s brand visibility is ensuring customer satisfaction remains a top priority. Each year, the Group holds a celebration for customer service week, where employees are given a chance to refresh training and reconnect; communicating the Bank’s commitment to quality service, heightened awareness among employees

of customer needs and generally boosting morale, motivation and teamwork. Furthermore, the Access Bank School of Banking Excellence (located in Lagos, Nigeria) trains several batches of new staff every year, some of these are Zambia’s best and brightest fresh university graduates. The School takes each individual through a four-month intensive banking boot camp before preparing prospective employees to work within the Bank. “So far we have seen great success from this training programme, and my pledge is that Access Bank will continue in this vein to create quality local talent while utilising the transferable competitive strengths of Access Bank Plc in Nigeria, such as: the invaluable depth of management experience in operating in the sub-Saharan Africa banking terrain; a strong corporate governance framework; a first-class and industry recognised people development structure; and a strong culture and value system, to add real value to the Zambian market,” emphasised the Zambia MD in a statement.

One major part of our CSR focus over the past few years has been to increase financial literacy among one million children by the end of 2015

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Five-year rolling plan

Investing profits back into the development of the Bank through the implementation of the latest technologies, adoption of the best customer service levels and adding new branches to its repertoire, Access Bank Zambia is on course to continue its valuable contributions to the overall Group. Now in the third phase of its five year rolling plan, the Group has obtained local credit ratings ranging from A- to AA- and remains a significant contender in the continent’s financial sector; embarking on a future that will see greater financial inclusion across its operations, including access to digital banking platforms. “Without a doubt we will continue to play to our areas of strength; cash management, trade finance, customer service and technology and aggressively developing and deploying new bespoke products and services to address our customer’s emerging needs,” concluded Balogun.

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C O M M O N W E A LT H

TELECOMMUNICATIONS

E V E N T

ORGANISATION

F O C U S

Commonwealth Telecommunications Organisation Forum

Nairobi to host largest ever annual Commonwealth technology conference and exhibition The C O M M O N W E A LT H T E L E C O M M U N I C AT I O N S O R G A N I S AT I O N F O R U M is an annual three-day conference and exhibition which brings together government ministers, senior officials, private sector and civil society representatives from Commonwealth countries and beyond, as well as leaders of UN agencies and multilateral bodies to discuss common concerns and opportunities for ICTs. This year’s event is supported by the Internet Corporation for Assigned Names and Numbers. Participants will discuss: • International broadband capacity • Regulatory environments to encourage investment and innovation • Affordable and equitable access to broadband • Governance, safety and security of the internet • Connectivity for e-health, e-learning, e-agriculture and ecommerce • Infrastructure solutions for low population density areas.

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Multilateral bodies engaged in the event will be led by: • Houlin Zhao, Secretary-General, International Telecommunication Union • Professor Tim Unwin, SecretaryGeneral, Commonwealth Telecommunications Organisation • Abdoulkarim Soumaila, Secretary-General, African Telecommunications Union Also participating are the International Finance Corporation, World Bank; United Nations Population Fund and the GSMA. Policymakers and regulators from Asia-Pacific, Africa and the Caribbean will include: • Honourable Aiyaz Sayed-Khaiyum, Attorney-General and Minister for Finance, Public Enterprises, Public Service and Communications, Fiji • Dr Eugene Juwah, Executive Vice-Chairman and CEO, Nigerian Communications Commission • Dr Fred Okeng’o Matiang’i, Cabinet

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FORUM

Secretary, Ministry of Information, Communications and Technology, Kenya • Cris Seecharan, CEO, Telecommunications Authority of Trinidad & Tobago • J Paul Morgan, Deputy Chairperson, Utilities Regulation and Competition Authority of the Bahamas Dedicated sessions will feature a range of ICT entrepreneurs and digital start-ups such as Ushahidi and Angani. CTO Forum has been previously hosted by the governments of Nigeria, Mauritius and Sri Lanka.

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D E TA I L S

THEME: Towards a Connected Commonwealth WHEN: 14-16 September, 2015 WHERE: Safari Park Hotel, Nairobi, Kenya EMAIL: events@cto.int REGISTER: www.cto.int/events/upcomingevents/cto-forum-2015/registration

A F R I C A N

P R O P E R T Y

I N V E S T M E N T

E V E N T AFRICA PROPERTY INVESTMENT SUMMIT (API) 2015 provides a valuable opportunity to interact with the best real estate minds in the business. The Summit has proved to be one of the leading events for discussion and networking centred around property investment and development in Africa, with each year seeing a marked increase in the delegate attendance. The 2015 API Summit will feature a prominent exhibition area where more than 20 leading lights in the real

S U M M I T

2 0 1 5

F O C U S

Africa Property Investment Summit (API) 2015

Providing a valuable opportunity to interact with the best real estate minds in the business

KEY TOPICS INCLUDE:

Investment Development Construction Sector focus Finance estate industry exhibiting including; STANLIB, Broll, Standard Bank, Axis Real Estate, G5 Properties, Themba International and AttAfrica. The event organisers said: “We believe collaboration is the key driver behind projects in Africa.The API Summit is the perfect opportunity to connect with top tier investors and property professionals from around the continent and globe!” The programme for the 2015 event will again present a singular forum for debate and collaboration, with keynote addresses and panel discussions centred on key issues facing developers and investors. “Furthermore, the event is a place to network with industry players from all regions of the continent via

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‘Smart Networking’ sessions which are aimed at connecting you with leading professionals in the industry,” organisers added. The API Summit will feature an array of topics geared to help you understand African markets. Those attending will enjoy a range of topical discussions including economic overviews, global perceptions on African investment, key property drivers, in-depth country analysis, financing, legal and infrastructure issues, as well as future Africa real estate trends.

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E V E N T

D E TA I L S

WHEN: 25-26 August, 2015

WHERE: Sandton Convention Centre, Johannesburg, South Africa REGISTER: www.apisummit.co.za Tel. +27 11 250 2260

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